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senior digital account project manager
Case Manager
Service Coordination Inc Lexington Park, Maryland
This position will be responsible for supervisory duties in Calvert County, St. Mary's County and Charles County, MD SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models. Position Summary: The Supervising Service Coordinator is a critical position that ensures services provided by each Service Coordinator is of the highest quality and that Service Coordinators are well supported to carry out their job responsibilities. This position supervises a designated number of Service Coordinators and utilizes a situational leadership approach to support and develop Team Members. This position is a member of the Leadership team, collaborating with other leaders, including members of the Senior Leadership team, to develop and implement innovative solutions that further our mission. SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization's mission statement, core operating values and policies and procedures; follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity. Essential Duties: Manages Service Coordinators (SC) performance to ensure work meets quality person-centered Standards Ensures that SCs are using person centered practices and principles in all aspects of their role including language and actions with the people supported and external and internal Team Members Monitors Key Performance Indicators (KPIs) Completes required Comprehensive Quality Review (CQR) and monthly Quality Assurance Data for oversight and performance evaluations. Completes one full review for each SC supervised per month (CQR) Ensures Performance Utilization (PU) monthly benchmarks are met People and Culture - Conducts hiring interviews for vacant SC positions and uses the rating scale and interview scoring procedure to inform decisions. Informs People and Culture which job candidates will be extended an employment offer or placed in the queue Conducts 6-month and annual performance evaluations for new Team Members Conducts annual performance evaluations for SC Team Members over 1 year Utilizes situational leadership to develop Team Members knowledge and skills Takes disciplinary actions consistent with SCI policies and procedures to address performance concerns. Recommends to appropriate CCS Senior Vice President, Chief Program Officer, Program Manager, Team Member Experience Director, and EVP and Chief People and Culture Officer, termination of SCs when performance does not meet job expectations May provide support for a small number of people supported; providing necessary functions described in the SC job description Coordinates and assigns new Development Disabilities Administration (DDA) referrals, out of office transfer and reassignments to maximize SC Team Member's workload effectiveness Updates, tracks, and monitors assignments in the SC database and LTSS Records and maintains supervision records/tracking performance evaluations for developmental feedback and performance evaluations Reviews the Quality Assurance Data for compliance standards on a monthly basis, and follows supervisor procedures Participates in monthly organizational and program leadership meetings to stay informed of changes affecting policies, procedures and practices Actively participates in work groups and committees in accordance with SCI procedures Conducts and/or participates in ongoing meetings: Supervisor supervision, Program Manager Team meetings, monthly supervisory team meetings and monthly supervision meetings to stay informed of changes affecting processes, procedures and practices Communicates SCI philosophy to agencies, the people we support and their families and service providers Represents SCI in service provide negotiations, task forces and community education activities Speaks to community groups to explain and communicate SCI purposes, programs and policies Forms cooperative relationships with external stakeholders Participates on and organizes external tasks forces and work groups Supports SC training by reinforcing topics covered in New Team Member Training, reviewing SCI policies and procedures, coordinating shadowing opportunities, observing, identifying and delivering training based on strengths and areas in need of development Performs all duties as described and others as required, using the foundation of SCI philosophy and values Supervisory Duties: Supervises a designated number of Service Coordinators Supports service coordinators in the development and meeting of annual professional development goals Assists service coordinators with their daily responsibilities and provide procedure guidance as needed to aide in successfully fulfilling their job duties Required Competencies: Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus - Builds strong customer relationships and delivers customer-centric solutions Interpersonal Savvy - Relates openly and comfortably with diverse groups of people Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications Ensures Accountability - Holds self and others accountable to meet commitments Values Differences - Recognizes the value that different perspectives and cultures bring to an organization Resourcefulness - Secures and deploys resources effectively and efficiently Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals Education Required: Bachelor's degree in human service field required. Master's degree in a human service field preferred Project Management and career development courses completed within the first 3- 6 months of Supervising Service Coordinator position start date Experience Preferred: Experience working with people with developmental disabilities Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary > 95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time. SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at email removed or phone removed . SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland. SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Disclaimer: The recruitment process is approved by Service Coordination Inc.'s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs. Employment Type: Full Time Salary: $73,600 - $110,500 Annual
04/01/2026
This position will be responsible for supervisory duties in Calvert County, St. Mary's County and Charles County, MD SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models. Position Summary: The Supervising Service Coordinator is a critical position that ensures services provided by each Service Coordinator is of the highest quality and that Service Coordinators are well supported to carry out their job responsibilities. This position supervises a designated number of Service Coordinators and utilizes a situational leadership approach to support and develop Team Members. This position is a member of the Leadership team, collaborating with other leaders, including members of the Senior Leadership team, to develop and implement innovative solutions that further our mission. SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization's mission statement, core operating values and policies and procedures; follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity. Essential Duties: Manages Service Coordinators (SC) performance to ensure work meets quality person-centered Standards Ensures that SCs are using person centered practices and principles in all aspects of their role including language and actions with the people supported and external and internal Team Members Monitors Key Performance Indicators (KPIs) Completes required Comprehensive Quality Review (CQR) and monthly Quality Assurance Data for oversight and performance evaluations. Completes one full review for each SC supervised per month (CQR) Ensures Performance Utilization (PU) monthly benchmarks are met People and Culture - Conducts hiring interviews for vacant SC positions and uses the rating scale and interview scoring procedure to inform decisions. Informs People and Culture which job candidates will be extended an employment offer or placed in the queue Conducts 6-month and annual performance evaluations for new Team Members Conducts annual performance evaluations for SC Team Members over 1 year Utilizes situational leadership to develop Team Members knowledge and skills Takes disciplinary actions consistent with SCI policies and procedures to address performance concerns. Recommends to appropriate CCS Senior Vice President, Chief Program Officer, Program Manager, Team Member Experience Director, and EVP and Chief People and Culture Officer, termination of SCs when performance does not meet job expectations May provide support for a small number of people supported; providing necessary functions described in the SC job description Coordinates and assigns new Development Disabilities Administration (DDA) referrals, out of office transfer and reassignments to maximize SC Team Member's workload effectiveness Updates, tracks, and monitors assignments in the SC database and LTSS Records and maintains supervision records/tracking performance evaluations for developmental feedback and performance evaluations Reviews the Quality Assurance Data for compliance standards on a monthly basis, and follows supervisor procedures Participates in monthly organizational and program leadership meetings to stay informed of changes affecting policies, procedures and practices Actively participates in work groups and committees in accordance with SCI procedures Conducts and/or participates in ongoing meetings: Supervisor supervision, Program Manager Team meetings, monthly supervisory team meetings and monthly supervision meetings to stay informed of changes affecting processes, procedures and practices Communicates SCI philosophy to agencies, the people we support and their families and service providers Represents SCI in service provide negotiations, task forces and community education activities Speaks to community groups to explain and communicate SCI purposes, programs and policies Forms cooperative relationships with external stakeholders Participates on and organizes external tasks forces and work groups Supports SC training by reinforcing topics covered in New Team Member Training, reviewing SCI policies and procedures, coordinating shadowing opportunities, observing, identifying and delivering training based on strengths and areas in need of development Performs all duties as described and others as required, using the foundation of SCI philosophy and values Supervisory Duties: Supervises a designated number of Service Coordinators Supports service coordinators in the development and meeting of annual professional development goals Assists service coordinators with their daily responsibilities and provide procedure guidance as needed to aide in successfully fulfilling their job duties Required Competencies: Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus - Builds strong customer relationships and delivers customer-centric solutions Interpersonal Savvy - Relates openly and comfortably with diverse groups of people Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications Ensures Accountability - Holds self and others accountable to meet commitments Values Differences - Recognizes the value that different perspectives and cultures bring to an organization Resourcefulness - Secures and deploys resources effectively and efficiently Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals Education Required: Bachelor's degree in human service field required. Master's degree in a human service field preferred Project Management and career development courses completed within the first 3- 6 months of Supervising Service Coordinator position start date Experience Preferred: Experience working with people with developmental disabilities Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary > 95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time. SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at email removed or phone removed . SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland. SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Disclaimer: The recruitment process is approved by Service Coordination Inc.'s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs. Employment Type: Full Time Salary: $73,600 - $110,500 Annual
Manager, Technology and Innovation, GISI Ignite
Palladium Newport Coast, California
Manager, Technology and Innovation, GISI Ignite About GISI Ignite and Palladium: GISI is a global, employee-owned family of companies focused on construction, infrastructure, earth and environment, and global development. GISI Ignite is GISI's newly launched centralized technology and innovation team, built to strengthen how our operating companies deliver projects and provide expert guidance on AI, data, and digital solutions. We develop scalable platforms, drive workflow modernization, and help operating companies apply cyber-physical solutions that strengthen the performance, resilience, and safety of major capital programs. Palladium, a GISI company, works to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 2,000 talented, motivated, and diverse staff around the world. This role is hired through Palladium, the operational platform for Ignite. This Opportunity: GISI Ignite is seeking a Manager, Technology and Innovation to support the delivery of technology-enabled solutions and innovation programs across GISI's family of companies and client portfolio. This role serves as the connective tissue between strategy and execution - translating client needs into structured work plans, guiding solution development, overseeing pilot implementations, and ensuring multidisciplinary teams deliver high-quality outcomes. The ideal candidate has experience in stakeholder engagement, consulting, engineering, and/or technology-based roles, in addition to being passionate about solving complex problems and driving change through digital transformation and innovation. This is a consulting role and it is expected to serve both internal and external clients - work will be assigned in an agile way based on the experience and expertise of the individual. Projects with internal clients will focus on leading internal operational efficiency initiatives, serving stakeholders within GISI companies. Projects with external clients will require engagement with senior-level client stakeholders across a diverse range of GISI sectors. Both will rely on foundational skills in business analysis, technology design and implementation, and project management. Managers operate confidently across multiple projects, balancing client engagement, delivery leadership, and internal coordination. They play a key role in shaping the client experience and advancing GISI's innovation capability across regions and operating companies. Location and Compensation: The is a full-time, hybrid position based out of GISI's Newport Beach, CA or Denver, CO office, with potential client travel. For our prospective employees in the United States, please note that the full-time equivalent annual base salary for this position is expected to range from $120,000 to $150,000. Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and GISI/Palladium's business or organizational needs. If you have any questions or concerns regarding the compensation for this position, please do not hesitate to reach out to us. We value your interest in our company and appreciate the opportunity to discuss this opportunity with you. Reporting Lines: The role reports to a Director, GISI Ignite Initially, this position will not include direct supervisory duties; however, these responsibilities may be introduced as the business evolves over timePrimary Roles and Responsibilities: Client Engagement & Advisory Manage trusted relationships with mid- to senior-level client stakeholders internal and external to GISI operating companies Lead solution discovery activities including interviews, workshops, and field assessments to surface operational challenges and transformation needs Support engagement teams to identify cross-company and sector patterns, strategic themes, and high-impact digital transformation and innovation opportunities Solution Design & Innovation Delivery Support development of innovation concepts, digital transformation pathways, and solution requirements, translating business needs into actionable solutions Conduct market research and evaluate technologies to inform solution design based on available products on the market Carry-out detailed requirement gathering activities for technology solutions, business process enhancements, and system integrations by collaborating with internal and external clients to translate operational needs into scalable digital solutions. Assess and propose solutions that account for people, process, technology, and governance components of potential solutions Develop proof of concept solutions and prototypes to garner client buy-in and to translate concepts into actionable software or data products Program Management & Execution Manage day-to-day delivery of client innovation engagements, coordinating workstreams across GISI operating companies, technical teams and vendors Develop detailed project plans, manage dependencies, track milestones, and ensure alignment with client expectations, coordinating with technical delivery and vendor teams as needed Develop change management strategies and oversee their implementation, working closely with internal and external stakeholders Identify risks, issues, and mitigation strategies, escalating complex challenges appropriately Ensure quality and consistency in deliverables and client communications Team Management & Collaboration Provide coaching, structure, and direction to junior team members, serving as engagement managers as assigned Foster cross-functional collaboration, ensuring input from engineering, analytics, operations, and technology experts Contribute to development of methodologies, frameworks, and playbooks that strengthen team capabilities and support scalable delivery Analysis, Insights & Reporting Lead preparation of client-ready deliverables including assessments, business cases, process maps, and solution architectures Track engagement KPIs, client satisfaction, and initiative outcomes to inform future phases of work Generate insights on market trends, client needs, and technology developments that may influence GISI's prioritiesEssential Criteria: 6+ years of experience in consulting, digital transformation, technology, or business analysis-related roles Bachelor's degree in Engineering, Business, Technology or related fields; Masters degree preferred Demonstrated knowledge in emerging technologies and innovation methodologies including familiarity with AI, automation, and data integration platforms. Proven ability to lead workstreams, manage client interactions, and deliver complex, cross-functional initiativesCore Abilities Required: Strong experience with multi-disciplinary problem solving, systems thinking, and structured analysis Demonstrated comfort working across diverse industries and ability to engage with stakeholders with varying technical backgrounds Operates fluidly between strategic framing and hands-on delivery, providing clarity, structure, and direction to teams and clients Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans Inquisitive mindset, creative, and desire to take initiative to learn new industries systems, technologies, and skills and how they can be appliedSkills: Design thinking practitioner or Agile / change management certified (or equivalent experience) Business process and system mapping and scenario planning Software prototyping tools (Figma, PowerApps, Cursor/Windsurf, Miro, or similar) Data analytics & visualization tools (Power BI, Tableau, Excel)Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual, or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply nowShare Save Job
04/01/2026
Manager, Technology and Innovation, GISI Ignite About GISI Ignite and Palladium: GISI is a global, employee-owned family of companies focused on construction, infrastructure, earth and environment, and global development. GISI Ignite is GISI's newly launched centralized technology and innovation team, built to strengthen how our operating companies deliver projects and provide expert guidance on AI, data, and digital solutions. We develop scalable platforms, drive workflow modernization, and help operating companies apply cyber-physical solutions that strengthen the performance, resilience, and safety of major capital programs. Palladium, a GISI company, works to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 2,000 talented, motivated, and diverse staff around the world. This role is hired through Palladium, the operational platform for Ignite. This Opportunity: GISI Ignite is seeking a Manager, Technology and Innovation to support the delivery of technology-enabled solutions and innovation programs across GISI's family of companies and client portfolio. This role serves as the connective tissue between strategy and execution - translating client needs into structured work plans, guiding solution development, overseeing pilot implementations, and ensuring multidisciplinary teams deliver high-quality outcomes. The ideal candidate has experience in stakeholder engagement, consulting, engineering, and/or technology-based roles, in addition to being passionate about solving complex problems and driving change through digital transformation and innovation. This is a consulting role and it is expected to serve both internal and external clients - work will be assigned in an agile way based on the experience and expertise of the individual. Projects with internal clients will focus on leading internal operational efficiency initiatives, serving stakeholders within GISI companies. Projects with external clients will require engagement with senior-level client stakeholders across a diverse range of GISI sectors. Both will rely on foundational skills in business analysis, technology design and implementation, and project management. Managers operate confidently across multiple projects, balancing client engagement, delivery leadership, and internal coordination. They play a key role in shaping the client experience and advancing GISI's innovation capability across regions and operating companies. Location and Compensation: The is a full-time, hybrid position based out of GISI's Newport Beach, CA or Denver, CO office, with potential client travel. For our prospective employees in the United States, please note that the full-time equivalent annual base salary for this position is expected to range from $120,000 to $150,000. Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and GISI/Palladium's business or organizational needs. If you have any questions or concerns regarding the compensation for this position, please do not hesitate to reach out to us. We value your interest in our company and appreciate the opportunity to discuss this opportunity with you. Reporting Lines: The role reports to a Director, GISI Ignite Initially, this position will not include direct supervisory duties; however, these responsibilities may be introduced as the business evolves over timePrimary Roles and Responsibilities: Client Engagement & Advisory Manage trusted relationships with mid- to senior-level client stakeholders internal and external to GISI operating companies Lead solution discovery activities including interviews, workshops, and field assessments to surface operational challenges and transformation needs Support engagement teams to identify cross-company and sector patterns, strategic themes, and high-impact digital transformation and innovation opportunities Solution Design & Innovation Delivery Support development of innovation concepts, digital transformation pathways, and solution requirements, translating business needs into actionable solutions Conduct market research and evaluate technologies to inform solution design based on available products on the market Carry-out detailed requirement gathering activities for technology solutions, business process enhancements, and system integrations by collaborating with internal and external clients to translate operational needs into scalable digital solutions. Assess and propose solutions that account for people, process, technology, and governance components of potential solutions Develop proof of concept solutions and prototypes to garner client buy-in and to translate concepts into actionable software or data products Program Management & Execution Manage day-to-day delivery of client innovation engagements, coordinating workstreams across GISI operating companies, technical teams and vendors Develop detailed project plans, manage dependencies, track milestones, and ensure alignment with client expectations, coordinating with technical delivery and vendor teams as needed Develop change management strategies and oversee their implementation, working closely with internal and external stakeholders Identify risks, issues, and mitigation strategies, escalating complex challenges appropriately Ensure quality and consistency in deliverables and client communications Team Management & Collaboration Provide coaching, structure, and direction to junior team members, serving as engagement managers as assigned Foster cross-functional collaboration, ensuring input from engineering, analytics, operations, and technology experts Contribute to development of methodologies, frameworks, and playbooks that strengthen team capabilities and support scalable delivery Analysis, Insights & Reporting Lead preparation of client-ready deliverables including assessments, business cases, process maps, and solution architectures Track engagement KPIs, client satisfaction, and initiative outcomes to inform future phases of work Generate insights on market trends, client needs, and technology developments that may influence GISI's prioritiesEssential Criteria: 6+ years of experience in consulting, digital transformation, technology, or business analysis-related roles Bachelor's degree in Engineering, Business, Technology or related fields; Masters degree preferred Demonstrated knowledge in emerging technologies and innovation methodologies including familiarity with AI, automation, and data integration platforms. Proven ability to lead workstreams, manage client interactions, and deliver complex, cross-functional initiativesCore Abilities Required: Strong experience with multi-disciplinary problem solving, systems thinking, and structured analysis Demonstrated comfort working across diverse industries and ability to engage with stakeholders with varying technical backgrounds Operates fluidly between strategic framing and hands-on delivery, providing clarity, structure, and direction to teams and clients Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans Inquisitive mindset, creative, and desire to take initiative to learn new industries systems, technologies, and skills and how they can be appliedSkills: Design thinking practitioner or Agile / change management certified (or equivalent experience) Business process and system mapping and scenario planning Software prototyping tools (Figma, PowerApps, Cursor/Windsurf, Miro, or similar) Data analytics & visualization tools (Power BI, Tableau, Excel)Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual, or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply nowShare Save Job
Senior Project Manager Lead
InsideHigherEd Los Angeles, California
Department Summary Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California. One of the world's preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools. UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.The Digital and Technology Solutions (DTS) department at UCLA is a vital part of the university community, providing essential technology services and support to ensure the campus can effectively pursue its mission. It is UCLA's spirited tradition of thought leadership and commitment to excellence that enables an ambitious and resourceful approach to transforming our networked, ever-changing campus environment. Position Summary Strategy, Planning, and Operations leads and manages a large and complex portfolio of IT projects and programs while establishing partnerships and stakeholder engagement efforts with students, faculty, staff, and external partners on behalf of the IT organization. The Strategy, Planning, and Operations Office also manages organizational initiatives and efforts, including general administrative functions, financial management and budgeting, vendor management and licensing, billing, internal communications, department human resources, talent management, and culture development. The Enterprise Program Management team operates as a centralized, strategic IT function that works with IT executives and key university decision makers to facilitate the strategic alignment, planning, prioritization, and value realization of all enterprise-wide IT projects, programs, and portfolio planning and management activities. The Senior Project Manager Lead will lead enterprise program and project delivery within the Enterprise Program Management Office. This role is responsible for executing comprehensive program plans, outlining program objectives, scope, timelines, budgets, and resource allocation for large, multi-workstream IT efforts. The Senior Project Manager Lead will coordinate with cross-functional teams and stakeholders to ensure seamless execution of complex program activities, while identifying and mitigating potential risks and issues throughout the program lifecycle. Additionally, the Senior Project Manager Lead will track and monitor program progress, ensuring milestones are met, and deliverables are completed on time and within budget. They will implement program management best practices and methodologies, such as Agile, to optimize project efficiency and effectiveness, and will integrate a working knowledge of change management practices to ensure stakeholder and end-user success. The Senior Project Manager Lead will also evaluate program success and performance, identifying opportunities for continuous improvement and ensuring alignment with the university's strategic goals. They will provide day-to-day oversight of team members activities and ensure accountability, alignment, and progress across all workstreams. The Senior Project Manager Lead will positively impact UCLA's operations and culture by enabling IT projects and programs in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values. Salary & Compensation UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications 5 years Experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related. (Required) Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required) Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication. (Required) 7+ years Experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related. (Preferred) Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred) 2+ years Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Preferred) Thorough knowledge of project management principles, theories, and concepts. (Required)Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope. (Required)Demonstrated capacity to anticipate obstacles and plan for contingencies. Understands the cost impact of projects, project tracking tools and metrics. (Required)Demonstrated attention to detail. Demonstrated ability to determine relevance and prioritize tasks. (Required)Demonstrated competency in selecting and implementing project management methods and techniques. (Required)Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives. (Required)Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders. (Required)Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers. (Required)Advanced organizational skills and is able to balance competing priorities and deliver concurrent projects to various stakeholder types. (Required)Advanced problem-solving skills; ability to uncover root of difficult problems and scope solutions based on knowledge of available resources and timelines as well as awareness of vision and strategy. Seeks information from multiple and diverse sources to inform solutions. (Required)Thinks creatively and introduces innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment. (Required)Demonstrated ability to supervise and mentor staff. (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor's Degree or equivalent combination of experience/training in one or more of the following fields: information technology, computer science, public administration, business administration. (Required) PgMP, PfMP, Agile Scrum, LEAN Six Sigma, ITIL, and/or OCM certification (Preferred) Special Conditions for Employment This is a three-year contract appointment. This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).The anticipated pay range for this position is $105,700 - $150,000, annually; salary is dependent upon the skills and experience of the selected finalist. NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying. Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Schedule 8 a.m. to 5 p.m., Pacific Time, Monday-Friday and/or variable based on operational needs. Union/Policy Covered 99-Policy Covered Complete Position Description (TBD_189661)
01/14/2026
Full time
Department Summary Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California. One of the world's preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools. UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.The Digital and Technology Solutions (DTS) department at UCLA is a vital part of the university community, providing essential technology services and support to ensure the campus can effectively pursue its mission. It is UCLA's spirited tradition of thought leadership and commitment to excellence that enables an ambitious and resourceful approach to transforming our networked, ever-changing campus environment. Position Summary Strategy, Planning, and Operations leads and manages a large and complex portfolio of IT projects and programs while establishing partnerships and stakeholder engagement efforts with students, faculty, staff, and external partners on behalf of the IT organization. The Strategy, Planning, and Operations Office also manages organizational initiatives and efforts, including general administrative functions, financial management and budgeting, vendor management and licensing, billing, internal communications, department human resources, talent management, and culture development. The Enterprise Program Management team operates as a centralized, strategic IT function that works with IT executives and key university decision makers to facilitate the strategic alignment, planning, prioritization, and value realization of all enterprise-wide IT projects, programs, and portfolio planning and management activities. The Senior Project Manager Lead will lead enterprise program and project delivery within the Enterprise Program Management Office. This role is responsible for executing comprehensive program plans, outlining program objectives, scope, timelines, budgets, and resource allocation for large, multi-workstream IT efforts. The Senior Project Manager Lead will coordinate with cross-functional teams and stakeholders to ensure seamless execution of complex program activities, while identifying and mitigating potential risks and issues throughout the program lifecycle. Additionally, the Senior Project Manager Lead will track and monitor program progress, ensuring milestones are met, and deliverables are completed on time and within budget. They will implement program management best practices and methodologies, such as Agile, to optimize project efficiency and effectiveness, and will integrate a working knowledge of change management practices to ensure stakeholder and end-user success. The Senior Project Manager Lead will also evaluate program success and performance, identifying opportunities for continuous improvement and ensuring alignment with the university's strategic goals. They will provide day-to-day oversight of team members activities and ensure accountability, alignment, and progress across all workstreams. The Senior Project Manager Lead will positively impact UCLA's operations and culture by enabling IT projects and programs in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values. Salary & Compensation UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications 5 years Experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related. (Required) Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required) Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication. (Required) 7+ years Experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related. (Preferred) Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred) 2+ years Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Preferred) Thorough knowledge of project management principles, theories, and concepts. (Required)Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope. (Required)Demonstrated capacity to anticipate obstacles and plan for contingencies. Understands the cost impact of projects, project tracking tools and metrics. (Required)Demonstrated attention to detail. Demonstrated ability to determine relevance and prioritize tasks. (Required)Demonstrated competency in selecting and implementing project management methods and techniques. (Required)Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives. (Required)Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders. (Required)Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers. (Required)Advanced organizational skills and is able to balance competing priorities and deliver concurrent projects to various stakeholder types. (Required)Advanced problem-solving skills; ability to uncover root of difficult problems and scope solutions based on knowledge of available resources and timelines as well as awareness of vision and strategy. Seeks information from multiple and diverse sources to inform solutions. (Required)Thinks creatively and introduces innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment. (Required)Demonstrated ability to supervise and mentor staff. (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor's Degree or equivalent combination of experience/training in one or more of the following fields: information technology, computer science, public administration, business administration. (Required) PgMP, PfMP, Agile Scrum, LEAN Six Sigma, ITIL, and/or OCM certification (Preferred) Special Conditions for Employment This is a three-year contract appointment. This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).The anticipated pay range for this position is $105,700 - $150,000, annually; salary is dependent upon the skills and experience of the selected finalist. NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying. Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Schedule 8 a.m. to 5 p.m., Pacific Time, Monday-Friday and/or variable based on operational needs. Union/Policy Covered 99-Policy Covered Complete Position Description (TBD_189661)
Business Analyst Senior
InsideHigherEd Atlanta, Georgia
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
01/14/2026
Full time
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
Peoplesoft Business System Analyst 3 (7584U), Controller&;s Office - 82833
InsideHigherEd Berkeley, California
Peoplesoft Business System Analyst 3 (7584U), Controller's Office - 82833 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Controller's Office provides oversight of various University financial services including financial accounting and controls, accounts receivable, accounts payable, contracts and grants accounting, and payroll. The Controller's Office also provides analyst support for the PeopleSoft Financials system which consists of the General Ledger, Accounts Payable, Purchasing, Commitment Control, Accounts Receivable, Billing, Contracts, Grants and Project Costing modules. Position Summary The Business Systems Analyst 3 (BSA3) position involves analyzing large-scale business processes and problems; developing solutions involving the use of computer systems, information flow and architecture; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and acceptance testing. The role may lead cross-functional teams to solve complex business or systems issues. The Business Systems Analyst 3 plays a key role in supporting and enhancing the Berkeley Financial System (BFS), UC Berkeley's implementation of Oracle PeopleSoft FSCM. This position works within the Controller's Office to deliver functional analysis, test planning, documentation, and process improvement support across BFS modules. Analysts at this level collaborate closely with business users, technical teams, and campus stakeholders to ensure financial systems align with institutional policy, user needs, and system capabilities. BSA3s in this role are expected to demonstrate sound judgment in resolving moderately complex issues, growing their system knowledge, and contributing to operational and project success. Their work also supports the university's long-term goal of preparing for a transition to SaaS-based platforms by minimizing technical debt and promoting scalable, delivered solutions. We are looking for a team member who demonstrates curiosity, ownership, and strong analytical skills. Ideal candidates are proactive problem solvers who value teamwork, communicate clearly, and are eager to grow their technical and functional expertise. The successful candidate will be humble in their approach, hungry to contribute, and interpersonally smart-someone who strengthens collaboration while helping the team deliver high-quality outcomes. Application Review Date The First Review Date for this job is: 12/19/2025. Responsibilities Functional Analysis & Support:Analyze enhancement requests, support tickets, and business needs to define and document requirements.Partner with senior analysts to validate functional impacts and develop solution proposals.Assist in reviewing functional configurations and understanding module dependencies.Assist in troubleshooting and resolving system issues in collaboration with other analysts and technical staff.Testing & Quality Assurance:Execute assigned test cases to validate functional requirements and enhancements Document results, identify issues, and support defect resolution efforts Participate in identifying test cases that may benefit from automation.Provide input to senior analysts and testing partners on gaps or inconsistencies in test coverage.Business Process Documentation & Operational Support:Document current-state business processes and propose workflow improvements.Develop reference materials and system behavior documentation.Support digital adoption and self-service by contributing to training and knowledge resources.Project Participation & Cross-Team Collaboration:Contribute to multi-functional project teams and participate in key project activities.Track status of assigned tasks, escalate blockers, and support user readiness and communication efforts.Support change readiness activities and user acceptance testing.Collaboration & Team Culture:Foster a strong sense of shared purpose by engaging in team knowledge-sharing and contributing to a psychologically safe, inclusive environment.Participate in retrospectives and communities of practice that promote continuous learning.Model humility, curiosity, and mutual respect in team and stakeholder interactions.Required Qualifications Working knowledge of at least two of the following PeopleSoft FSCM modules used at UC Berkeley: General Ledger, Accounts Payable, Expenses, Accounts Receivable, Billing, Contracts, Grants, Project Costing, Commitment Control, and Budgeting.Familiarity with PeopleSoft enterprise components and tools such as Query Manager, WorkCenters, Page and Field Configurator, and Test Framework.Experience supporting functional analysis or system design for moderately complex changes.Basic understanding of accounting principles and finance operations in a higher education or public sector environment.Ability to collaborate with technical staff to clarify functional requirements and assess system feasibility.Familiarity with Agile or Scrum methodologies and use of backlog tracking tools such as JIRA.Clear and concise written and verbal communication skills.Ability to contribute to analysis, problem-solving, and the development of recommendations.Comfortable working independently on assignments that require sound judgment and follow-through.Experience creating documentation that describes system behavior, testing steps, or operational guidance for end usersBachelor's degree in accounting, finance, business administration, business systems, computer science, engineering, information systems or a related field and/or equivalent experience/training.Preferred Qualifications Awareness of how financial systems interact with other enterprise platforms such as PeopleSoft HCM or Campus Solutions.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $82,800.00 - $116,300.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other Information This position is eligible for H-1B Change of Employer ("transfer") sponsorship. The position does not include sponsorship of a new consular H-1B petition that would require payment of the $100,000 supplemental fee. This recruitment has 2 openings. This position is eligible for up to 100% remote work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
01/14/2026
Full time
Peoplesoft Business System Analyst 3 (7584U), Controller's Office - 82833 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Controller's Office provides oversight of various University financial services including financial accounting and controls, accounts receivable, accounts payable, contracts and grants accounting, and payroll. The Controller's Office also provides analyst support for the PeopleSoft Financials system which consists of the General Ledger, Accounts Payable, Purchasing, Commitment Control, Accounts Receivable, Billing, Contracts, Grants and Project Costing modules. Position Summary The Business Systems Analyst 3 (BSA3) position involves analyzing large-scale business processes and problems; developing solutions involving the use of computer systems, information flow and architecture; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and acceptance testing. The role may lead cross-functional teams to solve complex business or systems issues. The Business Systems Analyst 3 plays a key role in supporting and enhancing the Berkeley Financial System (BFS), UC Berkeley's implementation of Oracle PeopleSoft FSCM. This position works within the Controller's Office to deliver functional analysis, test planning, documentation, and process improvement support across BFS modules. Analysts at this level collaborate closely with business users, technical teams, and campus stakeholders to ensure financial systems align with institutional policy, user needs, and system capabilities. BSA3s in this role are expected to demonstrate sound judgment in resolving moderately complex issues, growing their system knowledge, and contributing to operational and project success. Their work also supports the university's long-term goal of preparing for a transition to SaaS-based platforms by minimizing technical debt and promoting scalable, delivered solutions. We are looking for a team member who demonstrates curiosity, ownership, and strong analytical skills. Ideal candidates are proactive problem solvers who value teamwork, communicate clearly, and are eager to grow their technical and functional expertise. The successful candidate will be humble in their approach, hungry to contribute, and interpersonally smart-someone who strengthens collaboration while helping the team deliver high-quality outcomes. Application Review Date The First Review Date for this job is: 12/19/2025. Responsibilities Functional Analysis & Support:Analyze enhancement requests, support tickets, and business needs to define and document requirements.Partner with senior analysts to validate functional impacts and develop solution proposals.Assist in reviewing functional configurations and understanding module dependencies.Assist in troubleshooting and resolving system issues in collaboration with other analysts and technical staff.Testing & Quality Assurance:Execute assigned test cases to validate functional requirements and enhancements Document results, identify issues, and support defect resolution efforts Participate in identifying test cases that may benefit from automation.Provide input to senior analysts and testing partners on gaps or inconsistencies in test coverage.Business Process Documentation & Operational Support:Document current-state business processes and propose workflow improvements.Develop reference materials and system behavior documentation.Support digital adoption and self-service by contributing to training and knowledge resources.Project Participation & Cross-Team Collaboration:Contribute to multi-functional project teams and participate in key project activities.Track status of assigned tasks, escalate blockers, and support user readiness and communication efforts.Support change readiness activities and user acceptance testing.Collaboration & Team Culture:Foster a strong sense of shared purpose by engaging in team knowledge-sharing and contributing to a psychologically safe, inclusive environment.Participate in retrospectives and communities of practice that promote continuous learning.Model humility, curiosity, and mutual respect in team and stakeholder interactions.Required Qualifications Working knowledge of at least two of the following PeopleSoft FSCM modules used at UC Berkeley: General Ledger, Accounts Payable, Expenses, Accounts Receivable, Billing, Contracts, Grants, Project Costing, Commitment Control, and Budgeting.Familiarity with PeopleSoft enterprise components and tools such as Query Manager, WorkCenters, Page and Field Configurator, and Test Framework.Experience supporting functional analysis or system design for moderately complex changes.Basic understanding of accounting principles and finance operations in a higher education or public sector environment.Ability to collaborate with technical staff to clarify functional requirements and assess system feasibility.Familiarity with Agile or Scrum methodologies and use of backlog tracking tools such as JIRA.Clear and concise written and verbal communication skills.Ability to contribute to analysis, problem-solving, and the development of recommendations.Comfortable working independently on assignments that require sound judgment and follow-through.Experience creating documentation that describes system behavior, testing steps, or operational guidance for end usersBachelor's degree in accounting, finance, business administration, business systems, computer science, engineering, information systems or a related field and/or equivalent experience/training.Preferred Qualifications Awareness of how financial systems interact with other enterprise platforms such as PeopleSoft HCM or Campus Solutions.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $82,800.00 - $116,300.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other Information This position is eligible for H-1B Change of Employer ("transfer") sponsorship. The position does not include sponsorship of a new consular H-1B petition that would require payment of the $100,000 supplemental fee. This recruitment has 2 openings. This position is eligible for up to 100% remote work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
Collections Information And Dams Manager
InsideHigherEd Poughkeepsie, New York
Collections Information And Dams Manager R Poughkeepsie, NY Department Frances Lehman Loeb Art Center Job Family Administrator Vassar College is deeply committed to providing equal employment opportunities to all applicants and employees by promoting an environment of transparency and respect for differences. We welcome applications from individuals of all backgrounds who meet the qualifications of a posting. If you need to request an accommodation to fully participate in the search process, please contact . Job Description Position Summary Reporting to the Head Registrar for Collections and Exhibitions, the Collections Information and DAMS Manager is one of eight members of the collections team and supervises the Senior Associate Registrar for Collections and Database Administration. This role oversees the museum's collections database (TMSC) , supports its online art collections portal (eMuseum) and leads the development and management of a Digital Asset Management system (DAMS). TMSC functions as the museum's main platform to document and share the collection, and interfaces with the online art collections portal (eMuseum), to enable access to essential information for museum staff, as well as faculty, scholars, students, and visitors. This is an initial three-year term position, available for possible renewal. Position Responsibilities Manage daily functionality and security of TMSC and eMuseum; manage user accounts, security groups, data standards and audits; serve as primary contact for Gallery Systems. Develops and implements a back-up systems, including cyberattack recovery plan; manage upgrades, patches, data clean-up, and migrations; collaborate with Computing and Information Services (CIS) on storage, preservation, and organization of digital assets. In consultation with the Head Registrar, establish and enforce data entry standards, procedures, and policies; ensure proper access and consistency of data; create and maintain TMSC user manuals; oversee cataloguing and tagging for all objects in the Collection; provide staff training , tutorials, and refresher sessions. Design Crystal Reports, SSRS, SQL queries, and custom data views; produces analytical reports on collection data for research and collection management projects. Supports eMuseum customization and troubleshooting; contributes to the museum's Collections Discovery Initiative (CDI) to enhance opportunities for collection access, discovery, documentation, and scholarship by leading large-scale data entry and clean-up projects to support the diverse needs of users and properly manage the documentation of the collection; contributes to future diversity and inclusion initiatives in data harvesting. Design effective interface of TMSC with other institutional databases and systems to make collections information available to external audiences across various platforms; consults with CIS and Gallery Systems regarding maintenance, troubleshooting, and system updates for TMSC, eMuseum, DAMS and related systems; assists with budgeting for system contracts, upgrades, and database-related projects. Oversees the processing of all object images to ensure efficiency and accuracy in creating and running scripts for bulk processing, naming and cropping images, and linking media in database; maintains image archive and access; liaises with CIS and vendors to ensure all imaging equipment is in working order. Collaborates across departments on planning and implementing DAMS, including working closely with the Library's digital preservation team, in support of the research, development, and future implementation of a Digital Asset Management System for the museum; leads the effort to identify, upload, and characterize metadata, and manage the use of digital assets in the DAMS; remains current of new trends and developments in collection database software. Required knowledge, skills and abilities Bachelor's degree in Museum Studies, Archival Studies, Library Science, or related field. Five + years of experience in museum collections database management or museum registration, preferably with Gallery System products. One year + of supervisory and/or training experience. Advanced knowledge and experience in writing SQL, SQL Server Reporting Services (SSRS), Crystal Reports, XML and HTML. Knowledge of data/content standards (AAT, ULAN, TGN, CCO, LCNAF) and inclusive museum practices. Strong knowledge of digital archiving standards and best practices. Excellent project management, problem solving and communication skills. Experience conveying technical information to technical and non-technical users. Highly organized, detail-oriented, collaborative, and adaptive in a fast-faced environment. Excellent verbal and written communication skills. Ability to climb ladders. Ability to lift and carry up to 30 pounds (50 pounds with assistance). Preferred knowledge, skills and abilities: Graduate degree in Museum Studies, Archival Studies, Library Science, or related field Three years of supervisory and/or training experience Demonstrated knowledge of art handling best practices, and art and artifact collections care in a museum environment Compensation The starting annual base salary range for this position is $63,882- $83,034. When extending an offer, Vassar College considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary range represents the College's good faith and reasonable estimate at the time of posting. To apply, visit . Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-42f0de4ab3ddecdfa33e1ab6
01/14/2026
Full time
Collections Information And Dams Manager R Poughkeepsie, NY Department Frances Lehman Loeb Art Center Job Family Administrator Vassar College is deeply committed to providing equal employment opportunities to all applicants and employees by promoting an environment of transparency and respect for differences. We welcome applications from individuals of all backgrounds who meet the qualifications of a posting. If you need to request an accommodation to fully participate in the search process, please contact . Job Description Position Summary Reporting to the Head Registrar for Collections and Exhibitions, the Collections Information and DAMS Manager is one of eight members of the collections team and supervises the Senior Associate Registrar for Collections and Database Administration. This role oversees the museum's collections database (TMSC) , supports its online art collections portal (eMuseum) and leads the development and management of a Digital Asset Management system (DAMS). TMSC functions as the museum's main platform to document and share the collection, and interfaces with the online art collections portal (eMuseum), to enable access to essential information for museum staff, as well as faculty, scholars, students, and visitors. This is an initial three-year term position, available for possible renewal. Position Responsibilities Manage daily functionality and security of TMSC and eMuseum; manage user accounts, security groups, data standards and audits; serve as primary contact for Gallery Systems. Develops and implements a back-up systems, including cyberattack recovery plan; manage upgrades, patches, data clean-up, and migrations; collaborate with Computing and Information Services (CIS) on storage, preservation, and organization of digital assets. In consultation with the Head Registrar, establish and enforce data entry standards, procedures, and policies; ensure proper access and consistency of data; create and maintain TMSC user manuals; oversee cataloguing and tagging for all objects in the Collection; provide staff training , tutorials, and refresher sessions. Design Crystal Reports, SSRS, SQL queries, and custom data views; produces analytical reports on collection data for research and collection management projects. Supports eMuseum customization and troubleshooting; contributes to the museum's Collections Discovery Initiative (CDI) to enhance opportunities for collection access, discovery, documentation, and scholarship by leading large-scale data entry and clean-up projects to support the diverse needs of users and properly manage the documentation of the collection; contributes to future diversity and inclusion initiatives in data harvesting. Design effective interface of TMSC with other institutional databases and systems to make collections information available to external audiences across various platforms; consults with CIS and Gallery Systems regarding maintenance, troubleshooting, and system updates for TMSC, eMuseum, DAMS and related systems; assists with budgeting for system contracts, upgrades, and database-related projects. Oversees the processing of all object images to ensure efficiency and accuracy in creating and running scripts for bulk processing, naming and cropping images, and linking media in database; maintains image archive and access; liaises with CIS and vendors to ensure all imaging equipment is in working order. Collaborates across departments on planning and implementing DAMS, including working closely with the Library's digital preservation team, in support of the research, development, and future implementation of a Digital Asset Management System for the museum; leads the effort to identify, upload, and characterize metadata, and manage the use of digital assets in the DAMS; remains current of new trends and developments in collection database software. Required knowledge, skills and abilities Bachelor's degree in Museum Studies, Archival Studies, Library Science, or related field. Five + years of experience in museum collections database management or museum registration, preferably with Gallery System products. One year + of supervisory and/or training experience. Advanced knowledge and experience in writing SQL, SQL Server Reporting Services (SSRS), Crystal Reports, XML and HTML. Knowledge of data/content standards (AAT, ULAN, TGN, CCO, LCNAF) and inclusive museum practices. Strong knowledge of digital archiving standards and best practices. Excellent project management, problem solving and communication skills. Experience conveying technical information to technical and non-technical users. Highly organized, detail-oriented, collaborative, and adaptive in a fast-faced environment. Excellent verbal and written communication skills. Ability to climb ladders. Ability to lift and carry up to 30 pounds (50 pounds with assistance). Preferred knowledge, skills and abilities: Graduate degree in Museum Studies, Archival Studies, Library Science, or related field Three years of supervisory and/or training experience Demonstrated knowledge of art handling best practices, and art and artifact collections care in a museum environment Compensation The starting annual base salary range for this position is $63,882- $83,034. When extending an offer, Vassar College considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary range represents the College's good faith and reasonable estimate at the time of posting. To apply, visit . Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-42f0de4ab3ddecdfa33e1ab6
Assistant Vice Provost and Chief of Staff, Graduate Studies (5955U)
InsideHigherEd San Francisco, California
Assistant Vice Provost & Chief of Staff, Graduate Studies (5955U), Graduate Division Operations - 61977 About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu . Departmental Overview As a central service center for the entire campus, the Graduate Division works to guide and assist students from the moment of admission, through the various milestones of their progress, to the completion of their degree requirements. We provide academic, personal, and professional support services that are vital to the everyday well-being and life-long successes of Berkeley master's, professional, and doctoral students. Application Review Date The First Review Date for this job is: December 6, 2023 Responsibilities Executive Advising: Provide timely and appropriate executive advising and support for the VP-GS across the range of her responsibilities. Triage issues on VP-GS behalf, negotiating solutions to complex problems, and handling confidential and sensitive issues. Provide VP-GS with timely and balanced views of current and emerging issues/problems and suggest options for dealing with them. Interact with senior leadership on advancing the VP-GS' goals and objectives. Coordinate meetings and briefings with campus stakeholders and the VP-GS, participating as appropriate, and managing follow-up. Oversee a strategic calendaring process, in close collaboration with the VP-GS' executive assistant, to ensure sufficient attention is directed to key strategic priorities and key constituencies, both within and outside the university. Ensure that the VP-GS is well informed and briefed in advance of their meetings and other engagements. Develop and/or review items for the VP-GS' signature; formulating recommendations and presenting options, and drafting responses. Provide leadership and mentoring in creating an atmosphere of excellence and teamwork among all staff within the Graduate Division, as well as with staff in other campus units. Represent the VP-GS in campus meetings, on standing and ad-hoc committees, and in external meetings as needed. Management of the Office of the Vice Provost and Graduate Division: Provide executive coordination to the strategic communications, business and analysis functions within the Office of the Graduate Division. Provide strategic oversight of the VP-GS's immediate office, including overseeing HR, Financial Services and Graduate Division facilities. Set meetings and agendas for the Graduate Division supervisors meetings. Provide strategic guidance to Graduate Division leadership by sharing information relevant to Graduate Division's work and leveraging expertise within the Division to ensure coordinated and robust response to graduate education needs. Provides leadership toward building and maintaining atmosphere of cooperation and teamwork across all units within the Graduate Division. Partner with VP-GS in determining expense priorities, recommending and implementing changes to staffing, programming and other financial activities. Provide oversight and coordination support to the Chief Administrative Officer (CAO) to ensure that all administrative functions of the unit from HR to finance are functioning efficiently and effectively. Meet regularly with Events and Facilities Manager to ensure all Graduate Division events go well and the facilities that the GD uses are functional and supportive of the needs of the GD staff. Supervise a team of unit directors, leaders and specialists. With direct reporting lines, works directly to ensure efforts are aligned with the Division's strategic priorities. These units include: Communications, Development, Digital Education, Finance, Funding and Analysis, Events and Facilities. Provide creative and strategic thought partnership to unit director, leaders and specialists. Work to define goals that lead to supporting divisional priorities. Problem-solve with the unit directors on crisis issues as they arise. Foster connections and collaboration with these internal units and other campus networks (ex: Division of Equity and Inclusion, Division of Student Affairs, academic programs, University Development and Alumni Relations, etc.). Support senior managers with controversial situations, negotiations, or influencing and persuading others. Stay well-informed and keep abreast of higher education current and emerging issues. Required Qualifications Substantial years of first-hand experience as a senior administrator or in support of senior administrators at a college or university. Demonstrated skills in the principles and practices of effective management including: team leadership; collaborative leadership; change management; continuous quality improvement initiatives; delegation; implementation; establishing goals, objectives and standards; supervision; evaluation of programs and of individual performance. Thorough knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations and constraints. Thorough knowledge of and/or ability to learn campus processes, protocols and procedures. Excellent consulting, relationship building, and strategic thinking skills. Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. Excellent political acumen. Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve. General knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Advanced analytical, problem-solving, and project planning skills. Highly skilled in navigating complex organizations. Advanced written, verbal and presentation skills for influencing and facilitating sustained change. Highly developed diplomacy, influential and interpersonal skills to work effectively across the organization at all levels. Thorough knowledge of the legal constraints and opportunities for diversity efforts in higher education in the State of California and through Federal programs and regulations. Education/Training: Bachelor's Degree and significant leadership and management experience in large complex institutional environments and/or equivalent experience/training. Preferred Qualifications Master's Degree and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs . click apply for full job details
01/14/2026
Full time
Assistant Vice Provost & Chief of Staff, Graduate Studies (5955U), Graduate Division Operations - 61977 About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu . Departmental Overview As a central service center for the entire campus, the Graduate Division works to guide and assist students from the moment of admission, through the various milestones of their progress, to the completion of their degree requirements. We provide academic, personal, and professional support services that are vital to the everyday well-being and life-long successes of Berkeley master's, professional, and doctoral students. Application Review Date The First Review Date for this job is: December 6, 2023 Responsibilities Executive Advising: Provide timely and appropriate executive advising and support for the VP-GS across the range of her responsibilities. Triage issues on VP-GS behalf, negotiating solutions to complex problems, and handling confidential and sensitive issues. Provide VP-GS with timely and balanced views of current and emerging issues/problems and suggest options for dealing with them. Interact with senior leadership on advancing the VP-GS' goals and objectives. Coordinate meetings and briefings with campus stakeholders and the VP-GS, participating as appropriate, and managing follow-up. Oversee a strategic calendaring process, in close collaboration with the VP-GS' executive assistant, to ensure sufficient attention is directed to key strategic priorities and key constituencies, both within and outside the university. Ensure that the VP-GS is well informed and briefed in advance of their meetings and other engagements. Develop and/or review items for the VP-GS' signature; formulating recommendations and presenting options, and drafting responses. Provide leadership and mentoring in creating an atmosphere of excellence and teamwork among all staff within the Graduate Division, as well as with staff in other campus units. Represent the VP-GS in campus meetings, on standing and ad-hoc committees, and in external meetings as needed. Management of the Office of the Vice Provost and Graduate Division: Provide executive coordination to the strategic communications, business and analysis functions within the Office of the Graduate Division. Provide strategic oversight of the VP-GS's immediate office, including overseeing HR, Financial Services and Graduate Division facilities. Set meetings and agendas for the Graduate Division supervisors meetings. Provide strategic guidance to Graduate Division leadership by sharing information relevant to Graduate Division's work and leveraging expertise within the Division to ensure coordinated and robust response to graduate education needs. Provides leadership toward building and maintaining atmosphere of cooperation and teamwork across all units within the Graduate Division. Partner with VP-GS in determining expense priorities, recommending and implementing changes to staffing, programming and other financial activities. Provide oversight and coordination support to the Chief Administrative Officer (CAO) to ensure that all administrative functions of the unit from HR to finance are functioning efficiently and effectively. Meet regularly with Events and Facilities Manager to ensure all Graduate Division events go well and the facilities that the GD uses are functional and supportive of the needs of the GD staff. Supervise a team of unit directors, leaders and specialists. With direct reporting lines, works directly to ensure efforts are aligned with the Division's strategic priorities. These units include: Communications, Development, Digital Education, Finance, Funding and Analysis, Events and Facilities. Provide creative and strategic thought partnership to unit director, leaders and specialists. Work to define goals that lead to supporting divisional priorities. Problem-solve with the unit directors on crisis issues as they arise. Foster connections and collaboration with these internal units and other campus networks (ex: Division of Equity and Inclusion, Division of Student Affairs, academic programs, University Development and Alumni Relations, etc.). Support senior managers with controversial situations, negotiations, or influencing and persuading others. Stay well-informed and keep abreast of higher education current and emerging issues. Required Qualifications Substantial years of first-hand experience as a senior administrator or in support of senior administrators at a college or university. Demonstrated skills in the principles and practices of effective management including: team leadership; collaborative leadership; change management; continuous quality improvement initiatives; delegation; implementation; establishing goals, objectives and standards; supervision; evaluation of programs and of individual performance. Thorough knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations and constraints. Thorough knowledge of and/or ability to learn campus processes, protocols and procedures. Excellent consulting, relationship building, and strategic thinking skills. Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. Excellent political acumen. Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve. General knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Advanced analytical, problem-solving, and project planning skills. Highly skilled in navigating complex organizations. Advanced written, verbal and presentation skills for influencing and facilitating sustained change. Highly developed diplomacy, influential and interpersonal skills to work effectively across the organization at all levels. Thorough knowledge of the legal constraints and opportunities for diversity efforts in higher education in the State of California and through Federal programs and regulations. Education/Training: Bachelor's Degree and significant leadership and management experience in large complex institutional environments and/or equivalent experience/training. Preferred Qualifications Master's Degree and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs . click apply for full job details
Principal Product Manager, Content Mobilization-Disney Digital Entertainment
Disney Experiences Orlando, Florida
About The Role & Team The Walt Disney Company is seeking a strategic, entrepreneurial and collaborative Principal Product Manager, Content Mobilization to lead strategic consumer experience initiatives for our partnership with Epic Games in the development of an expansive digital universe connected to Fortnite. Partnering closely with the VP of Content Mobilization, the Product Manager will define and execute product strategies that integrate creative, technical, and operational elements-bridging user experience design, systems architecture, and guest experience across Disney Digital Entertainment and other divisions of The Walt Disney Company ("TWDC") and Epic Games. The ideal candidate will develop end-to-end consumer journeys for initiatives across multiple physical and digital touchpoints and will combine deep product management expertise, technical fluency, and a passion for creating seamless, story-driven consumer journeys that blend entertainment, interactivity, and innovation. This role requires strong product and project management skills, analytical thinking, and the ability to influence, collaborate and gain alignment across divisional task forces. Candidate should c hampion a culture of customer-centricity, agility, and results-oriented delivery. Key Responsibilities: Strategic Alignment and Execution: Drive alignment of product vision and creating a strategy, and execution plan across multiple teams to ensure cohesive end-to-end consumer journeys between Epic Games and TWDC environments with accountability for cross-organizational integration and long-term planning. Platform and Product Experiences: Translate high-level creative and business goals into seamless, connected user experiences, ensuring that storytelling, interactivity, and operational elements across platforms deliver a unified brand experience at scale across multiple business units. Cross-Organizational Partnerships: Partner with executives, product managers, engineers, game designers, and operations teams to synchronize roadmaps, define dependencies, and ensure seamless integration across systems, content, and guest touchpoints while providing strategic guidance and influencing decisions across partner organizations. Data Optimization and Product Planning: Lead strategy with technical leads to identify system dependencies, data flows, and integration points and assess technical implications for long range product planning. Technical/Operational Requirements: Define technical and operational requirements and project manage deliverables to ensure alignment with business goals and guest experience outcomes while overseeing cross-functional execution across complex, multi-team programs. Stakeholder Collaboration: Act as the key partner between TWDC divisions, Epic Games, and internal stakeholders showcase key milestones, risks, and decision points. Identify solutions and facilitate communication and alignment through clear documentation and executive reporting with an emphasis on enterprise-wide visibility and influence. Performance Monitoring: Define KPIs and success metrics based on analytics and consumer insights. Monitor performance, gather feedback, and drive refinements that enhance both digital and physical guest engagement with accountability for informing executive investment and prioritization decisions. Product Roadmap: Apply understanding of emerging technologies, digital ecosystems, and consumer behavior to inform future product roadmaps and cross-platform experience strategies and serve as a subject matter expert advising senior leadership on market and technology trends. Required Qualifications & Skills 10+ years of experience in Product Management, including end-to-end ownership of digital or technology-enabled consumer experiences with demonstrated leadership of large-scale, multi-stakeholder initiatives. Proven success managing initiatives that span creative development, technical systems, and operational delivery (e.g., digital entertainment, gaming, Parks, or connected experiences) with measurable impact at a divisional or enterprise level. Strong technical fluency-comfortable working with engineering teams, understanding APIs, systems integration, and software development processes at a depth sufficient to influence integration decisions. Experience defining product strategies, writing detailed product and technical requirements, and leading agile delivery teams across complex or ambiguous problem spaces. Demonstrated ability to navigate and influence within a large, matrixed organization at senior levels, driving alignment across competing priorities. Exceptional leadership, analytical, and communication skills. Passion for Disney storytelling, immersive entertainment, and innovation across digital and physical experiences. Willingness to travel as needed. Experience with gaming, interactive media, or connected ecosystem products (e.g., identity systems, digital rewards, or data-driven engagement). Familiarity with park operations, guest experience technology, or cross-platform entertainment initiatives. Knowledge of agile methodologies and tools (e.g., Jira, Confluence, Airtable, Smartsheet, Miro). Education: Bachelor's degree required in technical field; MBA or advanced technical degree preferred. Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Glendale, CA is $188,400 to $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
01/14/2026
Full time
About The Role & Team The Walt Disney Company is seeking a strategic, entrepreneurial and collaborative Principal Product Manager, Content Mobilization to lead strategic consumer experience initiatives for our partnership with Epic Games in the development of an expansive digital universe connected to Fortnite. Partnering closely with the VP of Content Mobilization, the Product Manager will define and execute product strategies that integrate creative, technical, and operational elements-bridging user experience design, systems architecture, and guest experience across Disney Digital Entertainment and other divisions of The Walt Disney Company ("TWDC") and Epic Games. The ideal candidate will develop end-to-end consumer journeys for initiatives across multiple physical and digital touchpoints and will combine deep product management expertise, technical fluency, and a passion for creating seamless, story-driven consumer journeys that blend entertainment, interactivity, and innovation. This role requires strong product and project management skills, analytical thinking, and the ability to influence, collaborate and gain alignment across divisional task forces. Candidate should c hampion a culture of customer-centricity, agility, and results-oriented delivery. Key Responsibilities: Strategic Alignment and Execution: Drive alignment of product vision and creating a strategy, and execution plan across multiple teams to ensure cohesive end-to-end consumer journeys between Epic Games and TWDC environments with accountability for cross-organizational integration and long-term planning. Platform and Product Experiences: Translate high-level creative and business goals into seamless, connected user experiences, ensuring that storytelling, interactivity, and operational elements across platforms deliver a unified brand experience at scale across multiple business units. Cross-Organizational Partnerships: Partner with executives, product managers, engineers, game designers, and operations teams to synchronize roadmaps, define dependencies, and ensure seamless integration across systems, content, and guest touchpoints while providing strategic guidance and influencing decisions across partner organizations. Data Optimization and Product Planning: Lead strategy with technical leads to identify system dependencies, data flows, and integration points and assess technical implications for long range product planning. Technical/Operational Requirements: Define technical and operational requirements and project manage deliverables to ensure alignment with business goals and guest experience outcomes while overseeing cross-functional execution across complex, multi-team programs. Stakeholder Collaboration: Act as the key partner between TWDC divisions, Epic Games, and internal stakeholders showcase key milestones, risks, and decision points. Identify solutions and facilitate communication and alignment through clear documentation and executive reporting with an emphasis on enterprise-wide visibility and influence. Performance Monitoring: Define KPIs and success metrics based on analytics and consumer insights. Monitor performance, gather feedback, and drive refinements that enhance both digital and physical guest engagement with accountability for informing executive investment and prioritization decisions. Product Roadmap: Apply understanding of emerging technologies, digital ecosystems, and consumer behavior to inform future product roadmaps and cross-platform experience strategies and serve as a subject matter expert advising senior leadership on market and technology trends. Required Qualifications & Skills 10+ years of experience in Product Management, including end-to-end ownership of digital or technology-enabled consumer experiences with demonstrated leadership of large-scale, multi-stakeholder initiatives. Proven success managing initiatives that span creative development, technical systems, and operational delivery (e.g., digital entertainment, gaming, Parks, or connected experiences) with measurable impact at a divisional or enterprise level. Strong technical fluency-comfortable working with engineering teams, understanding APIs, systems integration, and software development processes at a depth sufficient to influence integration decisions. Experience defining product strategies, writing detailed product and technical requirements, and leading agile delivery teams across complex or ambiguous problem spaces. Demonstrated ability to navigate and influence within a large, matrixed organization at senior levels, driving alignment across competing priorities. Exceptional leadership, analytical, and communication skills. Passion for Disney storytelling, immersive entertainment, and innovation across digital and physical experiences. Willingness to travel as needed. Experience with gaming, interactive media, or connected ecosystem products (e.g., identity systems, digital rewards, or data-driven engagement). Familiarity with park operations, guest experience technology, or cross-platform entertainment initiatives. Knowledge of agile methodologies and tools (e.g., Jira, Confluence, Airtable, Smartsheet, Miro). Education: Bachelor's degree required in technical field; MBA or advanced technical degree preferred. Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Glendale, CA is $188,400 to $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Principal Product Manager, Content Mobilization-Disney Digital Entertainment
Disney Experiences Glendale, California
About The Role & Team The Walt Disney Company is seeking a strategic, entrepreneurial and collaborative Principal Product Manager, Content Mobilization to lead strategic consumer experience initiatives for our partnership with Epic Games in the development of an expansive digital universe connected to Fortnite. Partnering closely with the VP of Content Mobilization, the Product Manager will define and execute product strategies that integrate creative, technical, and operational elements-bridging user experience design, systems architecture, and guest experience across Disney Digital Entertainment and other divisions of The Walt Disney Company ("TWDC") and Epic Games. The ideal candidate will develop end-to-end consumer journeys for initiatives across multiple physical and digital touchpoints and will combine deep product management expertise, technical fluency, and a passion for creating seamless, story-driven consumer journeys that blend entertainment, interactivity, and innovation. This role requires strong product and project management skills, analytical thinking, and the ability to influence, collaborate and gain alignment across divisional task forces. Candidate should c hampion a culture of customer-centricity, agility, and results-oriented delivery. Key Responsibilities: Strategic Alignment and Execution: Drive alignment of product vision and creating a strategy, and execution plan across multiple teams to ensure cohesive end-to-end consumer journeys between Epic Games and TWDC environments with accountability for cross-organizational integration and long-term planning. Platform and Product Experiences: Translate high-level creative and business goals into seamless, connected user experiences, ensuring that storytelling, interactivity, and operational elements across platforms deliver a unified brand experience at scale across multiple business units. Cross-Organizational Partnerships: Partner with executives, product managers, engineers, game designers, and operations teams to synchronize roadmaps, define dependencies, and ensure seamless integration across systems, content, and guest touchpoints while providing strategic guidance and influencing decisions across partner organizations. Data Optimization and Product Planning: Lead strategy with technical leads to identify system dependencies, data flows, and integration points and assess technical implications for long range product planning. Technical/Operational Requirements: Define technical and operational requirements and project manage deliverables to ensure alignment with business goals and guest experience outcomes while overseeing cross-functional execution across complex, multi-team programs. Stakeholder Collaboration: Act as the key partner between TWDC divisions, Epic Games, and internal stakeholders showcase key milestones, risks, and decision points. Identify solutions and facilitate communication and alignment through clear documentation and executive reporting with an emphasis on enterprise-wide visibility and influence. Performance Monitoring: Define KPIs and success metrics based on analytics and consumer insights. Monitor performance, gather feedback, and drive refinements that enhance both digital and physical guest engagement with accountability for informing executive investment and prioritization decisions. Product Roadmap: Apply understanding of emerging technologies, digital ecosystems, and consumer behavior to inform future product roadmaps and cross-platform experience strategies and serve as a subject matter expert advising senior leadership on market and technology trends. Required Qualifications & Skills 10+ years of experience in Product Management, including end-to-end ownership of digital or technology-enabled consumer experiences with demonstrated leadership of large-scale, multi-stakeholder initiatives. Proven success managing initiatives that span creative development, technical systems, and operational delivery (e.g., digital entertainment, gaming, Parks, or connected experiences) with measurable impact at a divisional or enterprise level. Strong technical fluency-comfortable working with engineering teams, understanding APIs, systems integration, and software development processes at a depth sufficient to influence integration decisions. Experience defining product strategies, writing detailed product and technical requirements, and leading agile delivery teams across complex or ambiguous problem spaces. Demonstrated ability to navigate and influence within a large, matrixed organization at senior levels, driving alignment across competing priorities. Exceptional leadership, analytical, and communication skills. Passion for Disney storytelling, immersive entertainment, and innovation across digital and physical experiences. Willingness to travel as needed. Experience with gaming, interactive media, or connected ecosystem products (e.g., identity systems, digital rewards, or data-driven engagement). Familiarity with park operations, guest experience technology, or cross-platform entertainment initiatives. Knowledge of agile methodologies and tools (e.g., Jira, Confluence, Airtable, Smartsheet, Miro). Education: Bachelor's degree required in technical field; MBA or advanced technical degree preferred. Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Glendale, CA is $188,400 to $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
01/14/2026
Full time
About The Role & Team The Walt Disney Company is seeking a strategic, entrepreneurial and collaborative Principal Product Manager, Content Mobilization to lead strategic consumer experience initiatives for our partnership with Epic Games in the development of an expansive digital universe connected to Fortnite. Partnering closely with the VP of Content Mobilization, the Product Manager will define and execute product strategies that integrate creative, technical, and operational elements-bridging user experience design, systems architecture, and guest experience across Disney Digital Entertainment and other divisions of The Walt Disney Company ("TWDC") and Epic Games. The ideal candidate will develop end-to-end consumer journeys for initiatives across multiple physical and digital touchpoints and will combine deep product management expertise, technical fluency, and a passion for creating seamless, story-driven consumer journeys that blend entertainment, interactivity, and innovation. This role requires strong product and project management skills, analytical thinking, and the ability to influence, collaborate and gain alignment across divisional task forces. Candidate should c hampion a culture of customer-centricity, agility, and results-oriented delivery. Key Responsibilities: Strategic Alignment and Execution: Drive alignment of product vision and creating a strategy, and execution plan across multiple teams to ensure cohesive end-to-end consumer journeys between Epic Games and TWDC environments with accountability for cross-organizational integration and long-term planning. Platform and Product Experiences: Translate high-level creative and business goals into seamless, connected user experiences, ensuring that storytelling, interactivity, and operational elements across platforms deliver a unified brand experience at scale across multiple business units. Cross-Organizational Partnerships: Partner with executives, product managers, engineers, game designers, and operations teams to synchronize roadmaps, define dependencies, and ensure seamless integration across systems, content, and guest touchpoints while providing strategic guidance and influencing decisions across partner organizations. Data Optimization and Product Planning: Lead strategy with technical leads to identify system dependencies, data flows, and integration points and assess technical implications for long range product planning. Technical/Operational Requirements: Define technical and operational requirements and project manage deliverables to ensure alignment with business goals and guest experience outcomes while overseeing cross-functional execution across complex, multi-team programs. Stakeholder Collaboration: Act as the key partner between TWDC divisions, Epic Games, and internal stakeholders showcase key milestones, risks, and decision points. Identify solutions and facilitate communication and alignment through clear documentation and executive reporting with an emphasis on enterprise-wide visibility and influence. Performance Monitoring: Define KPIs and success metrics based on analytics and consumer insights. Monitor performance, gather feedback, and drive refinements that enhance both digital and physical guest engagement with accountability for informing executive investment and prioritization decisions. Product Roadmap: Apply understanding of emerging technologies, digital ecosystems, and consumer behavior to inform future product roadmaps and cross-platform experience strategies and serve as a subject matter expert advising senior leadership on market and technology trends. Required Qualifications & Skills 10+ years of experience in Product Management, including end-to-end ownership of digital or technology-enabled consumer experiences with demonstrated leadership of large-scale, multi-stakeholder initiatives. Proven success managing initiatives that span creative development, technical systems, and operational delivery (e.g., digital entertainment, gaming, Parks, or connected experiences) with measurable impact at a divisional or enterprise level. Strong technical fluency-comfortable working with engineering teams, understanding APIs, systems integration, and software development processes at a depth sufficient to influence integration decisions. Experience defining product strategies, writing detailed product and technical requirements, and leading agile delivery teams across complex or ambiguous problem spaces. Demonstrated ability to navigate and influence within a large, matrixed organization at senior levels, driving alignment across competing priorities. Exceptional leadership, analytical, and communication skills. Passion for Disney storytelling, immersive entertainment, and innovation across digital and physical experiences. Willingness to travel as needed. Experience with gaming, interactive media, or connected ecosystem products (e.g., identity systems, digital rewards, or data-driven engagement). Familiarity with park operations, guest experience technology, or cross-platform entertainment initiatives. Knowledge of agile methodologies and tools (e.g., Jira, Confluence, Airtable, Smartsheet, Miro). Education: Bachelor's degree required in technical field; MBA or advanced technical degree preferred. Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Glendale, CA is $188,400 to $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Manager, Digital Experiences - Retail Digital Shelf
Keurig Dr Pepper Burlington, Massachusetts
Job Overview: Manager, Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the accuracy, effectiveness, and optimization of digital assets for KDP products across retailer digital shelves. This role centers on managing and evolving the content solutions that support our retailer digital content ecosystem. You will collaborate cross-functionally with internal technology teams, brand marketing, Omni-channel leads, and occasionally with retail partner tech teams to elevate the shopper experience across our retail channels. Your responsibilities include planning and executing item launches, delivering retailer-optimized content that drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous project management skills. You'll help shape the roadmap for content support that improves Keurig's brand visibility, drive consumer engagement, and support conversion on retailer e-commerce platforms. This position is based in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide range of stakeholders including Omni, sales, commercial, and brand marketing teams. Your scope will span from developing retailer digital marketing content management strategies to executing content delivery and tracking performance through KPIs. Close collaboration with KDP Technology and Omni marketing teams will ensure alignment on digital shelf priorities, catalog availability, and performance metrics to drive ecommerce growth. What you will do: • Strategic Content Guidance: Collaborate with agencies to create item-level content strategies and templates designed to maximize conversion across retailer websites. • Best Practices: Maintain and update the Retail Content Golden Rules document; communicate changes to internal designers and brand teams. • Baseline Digital Content: Work with brand, commercial, and Omni teams to ensure timely execution of new product launches that meet predefined digital content standards for each retailer site. • Resources: Partner with internal designers and agencies to produce digital assets that support item-level messaging and program-specific conversion on retailer websites. • Custom Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content production calendar and asset tracker by brand across supported retail partners. • Content Compliance: Support the digital shelf team in monitoring compliance rates for product content; ensure accuracy, identify gaps, and implement corrective actions. • Enhanced Marketing Content (EMC): Oversee EMC/A+ strategy across retail channels; select templates and optimizations based on insights from Syndigo and Amazon A+ reports. • Ratings & Reviews: Ensure retailer PDPs meet established minimum thresholds for review volume and star ratings. Manage sampling programs to achieve these targets, close gaps, and support new product launches. Leverage review insights to guide content development. • Content KPIs: Establish and implement key performance indicators for content success. Conduct A/B testing on creative assets when feasible. Evaluate third-party testing opportunities and apply insights to inform creative development. Total Rewards: Salary Range: $97,000 - $120,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's Degree in Marketing, Business, Communications, Graphic Design, or a related field. MBA preferred. • 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management. CPG experience preferred. • Experience in developing digital assets for use on retailer websites and brand stores. • Ability to understand the end goal and recommend thoughtful approaches to the design elements based on retailer website templates and functionality constraints. • MOBILE FIRST! Understanding of developing mobile-friendly visual assets. • Experience with A/B testing content is a bonus. • Knowledge of graphic techniques, methods, and technology used in the industry. • Experience managing projects from the conception of design through completion and A/B testing of variations for optimizing the designs. • Manage workflow, priorities, and multiple projects simultaneously. • Creative mindset and passion for digital marketing, eCommerce, and consumer packaged goods. • Excellent oral, written, and interpersonal skills with all levels of the organization - internal and external. • Ability and enthusiasm for acquiring new skills and knowledge. • Ability to work well independently and with a team. • Extraordinary organizational skills and attention to detail; able to shift priorities quickly and remain calm and focused under pressure. • 10% Travel. • Ability to work across multiple levels and functions of an organization to drive improvement in business performance. • Excellent project management skills. • Strong interpersonal and collaborative skills to build stakeholder trust in your approach. • Self-motivated and detail-oriented with the ability to lead thinking in a fast-paced and changing environment. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/14/2026
Full time
Job Overview: Manager, Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the accuracy, effectiveness, and optimization of digital assets for KDP products across retailer digital shelves. This role centers on managing and evolving the content solutions that support our retailer digital content ecosystem. You will collaborate cross-functionally with internal technology teams, brand marketing, Omni-channel leads, and occasionally with retail partner tech teams to elevate the shopper experience across our retail channels. Your responsibilities include planning and executing item launches, delivering retailer-optimized content that drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous project management skills. You'll help shape the roadmap for content support that improves Keurig's brand visibility, drive consumer engagement, and support conversion on retailer e-commerce platforms. This position is based in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide range of stakeholders including Omni, sales, commercial, and brand marketing teams. Your scope will span from developing retailer digital marketing content management strategies to executing content delivery and tracking performance through KPIs. Close collaboration with KDP Technology and Omni marketing teams will ensure alignment on digital shelf priorities, catalog availability, and performance metrics to drive ecommerce growth. What you will do: • Strategic Content Guidance: Collaborate with agencies to create item-level content strategies and templates designed to maximize conversion across retailer websites. • Best Practices: Maintain and update the Retail Content Golden Rules document; communicate changes to internal designers and brand teams. • Baseline Digital Content: Work with brand, commercial, and Omni teams to ensure timely execution of new product launches that meet predefined digital content standards for each retailer site. • Resources: Partner with internal designers and agencies to produce digital assets that support item-level messaging and program-specific conversion on retailer websites. • Custom Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content production calendar and asset tracker by brand across supported retail partners. • Content Compliance: Support the digital shelf team in monitoring compliance rates for product content; ensure accuracy, identify gaps, and implement corrective actions. • Enhanced Marketing Content (EMC): Oversee EMC/A+ strategy across retail channels; select templates and optimizations based on insights from Syndigo and Amazon A+ reports. • Ratings & Reviews: Ensure retailer PDPs meet established minimum thresholds for review volume and star ratings. Manage sampling programs to achieve these targets, close gaps, and support new product launches. Leverage review insights to guide content development. • Content KPIs: Establish and implement key performance indicators for content success. Conduct A/B testing on creative assets when feasible. Evaluate third-party testing opportunities and apply insights to inform creative development. Total Rewards: Salary Range: $97,000 - $120,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's Degree in Marketing, Business, Communications, Graphic Design, or a related field. MBA preferred. • 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management. CPG experience preferred. • Experience in developing digital assets for use on retailer websites and brand stores. • Ability to understand the end goal and recommend thoughtful approaches to the design elements based on retailer website templates and functionality constraints. • MOBILE FIRST! Understanding of developing mobile-friendly visual assets. • Experience with A/B testing content is a bonus. • Knowledge of graphic techniques, methods, and technology used in the industry. • Experience managing projects from the conception of design through completion and A/B testing of variations for optimizing the designs. • Manage workflow, priorities, and multiple projects simultaneously. • Creative mindset and passion for digital marketing, eCommerce, and consumer packaged goods. • Excellent oral, written, and interpersonal skills with all levels of the organization - internal and external. • Ability and enthusiasm for acquiring new skills and knowledge. • Ability to work well independently and with a team. • Extraordinary organizational skills and attention to detail; able to shift priorities quickly and remain calm and focused under pressure. • 10% Travel. • Ability to work across multiple levels and functions of an organization to drive improvement in business performance. • Excellent project management skills. • Strong interpersonal and collaborative skills to build stakeholder trust in your approach. • Self-motivated and detail-oriented with the ability to lead thinking in a fast-paced and changing environment. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
Manager, Digital Experiences - Retail Digital Shelf
Keurig Dr Pepper Burlington, Massachusetts
Job Overview: Manager, Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the accuracy, effectiveness, and optimization of digital assets for KDP products across retailer digital shelves. This role centers on managing and evolving the content solutions that support our retailer digital content ecosystem. You will collaborate cross-functionally with internal technology teams, brand marketing, Omni-channel leads, and occasionally with retail partner tech teams to elevate the shopper experience across our retail channels. Your responsibilities include planning and executing item launches, delivering retailer-optimized content that drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous project management skills. You'll help shape the roadmap for content support that improves Keurig's brand visibility, drive consumer engagement, and support conversion on retailer e-commerce platforms. This position is based in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide range of stakeholders including Omni, sales, commercial, and brand marketing teams. Your scope will span from developing retailer digital marketing content management strategies to executing content delivery and tracking performance through KPIs. Close collaboration with KDP Technology and Omni marketing teams will ensure alignment on digital shelf priorities, catalog availability, and performance metrics to drive ecommerce growth. What you will do: • Strategic Content Guidance: Collaborate with agencies to create item-level content strategies and templates designed to maximize conversion across retailer websites. • Best Practices: Maintain and update the Retail Content Golden Rules document; communicate changes to internal designers and brand teams. • Baseline Digital Content: Work with brand, commercial, and Omni teams to ensure timely execution of new product launches that meet predefined digital content standards for each retailer site. • Resources: Partner with internal designers and agencies to produce digital assets that support item-level messaging and program-specific conversion on retailer websites. • Custom Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content production calendar and asset tracker by brand across supported retail partners. • Content Compliance: Support the digital shelf team in monitoring compliance rates for product content; ensure accuracy, identify gaps, and implement corrective actions. • Enhanced Marketing Content (EMC): Oversee EMC/A+ strategy across retail channels; select templates and optimizations based on insights from Syndigo and Amazon A+ reports. • Ratings & Reviews: Ensure retailer PDPs meet established minimum thresholds for review volume and star ratings. Manage sampling programs to achieve these targets, close gaps, and support new product launches. Leverage review insights to guide content development. • Content KPIs: Establish and implement key performance indicators for content success. Conduct A/B testing on creative assets when feasible. Evaluate third-party testing opportunities and apply insights to inform creative development. Total Rewards: Salary Range: $97,000 - $120,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's Degree in Marketing, Business, Communications, Graphic Design, or a related field. MBA preferred. • 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management. CPG experience preferred. • Experience in developing digital assets for use on retailer websites and brand stores. • Ability to understand the end goal and recommend thoughtful approaches to the design elements based on retailer website templates and functionality constraints. • MOBILE FIRST! Understanding of developing mobile-friendly visual assets. • Experience with A/B testing content is a bonus. • Knowledge of graphic techniques, methods, and technology used in the industry. • Experience managing projects from the conception of design through completion and A/B testing of variations for optimizing the designs. • Manage workflow, priorities, and multiple projects simultaneously. • Creative mindset and passion for digital marketing, eCommerce, and consumer packaged goods. • Excellent oral, written, and interpersonal skills with all levels of the organization - internal and external. • Ability and enthusiasm for acquiring new skills and knowledge. • Ability to work well independently and with a team. • Extraordinary organizational skills and attention to detail; able to shift priorities quickly and remain calm and focused under pressure. • 10% Travel. • Ability to work across multiple levels and functions of an organization to drive improvement in business performance. • Excellent project management skills. • Strong interpersonal and collaborative skills to build stakeholder trust in your approach. • Self-motivated and detail-oriented with the ability to lead thinking in a fast-paced and changing environment. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/12/2026
Full time
Job Overview: Manager, Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the accuracy, effectiveness, and optimization of digital assets for KDP products across retailer digital shelves. This role centers on managing and evolving the content solutions that support our retailer digital content ecosystem. You will collaborate cross-functionally with internal technology teams, brand marketing, Omni-channel leads, and occasionally with retail partner tech teams to elevate the shopper experience across our retail channels. Your responsibilities include planning and executing item launches, delivering retailer-optimized content that drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous project management skills. You'll help shape the roadmap for content support that improves Keurig's brand visibility, drive consumer engagement, and support conversion on retailer e-commerce platforms. This position is based in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide range of stakeholders including Omni, sales, commercial, and brand marketing teams. Your scope will span from developing retailer digital marketing content management strategies to executing content delivery and tracking performance through KPIs. Close collaboration with KDP Technology and Omni marketing teams will ensure alignment on digital shelf priorities, catalog availability, and performance metrics to drive ecommerce growth. What you will do: • Strategic Content Guidance: Collaborate with agencies to create item-level content strategies and templates designed to maximize conversion across retailer websites. • Best Practices: Maintain and update the Retail Content Golden Rules document; communicate changes to internal designers and brand teams. • Baseline Digital Content: Work with brand, commercial, and Omni teams to ensure timely execution of new product launches that meet predefined digital content standards for each retailer site. • Resources: Partner with internal designers and agencies to produce digital assets that support item-level messaging and program-specific conversion on retailer websites. • Custom Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content production calendar and asset tracker by brand across supported retail partners. • Content Compliance: Support the digital shelf team in monitoring compliance rates for product content; ensure accuracy, identify gaps, and implement corrective actions. • Enhanced Marketing Content (EMC): Oversee EMC/A+ strategy across retail channels; select templates and optimizations based on insights from Syndigo and Amazon A+ reports. • Ratings & Reviews: Ensure retailer PDPs meet established minimum thresholds for review volume and star ratings. Manage sampling programs to achieve these targets, close gaps, and support new product launches. Leverage review insights to guide content development. • Content KPIs: Establish and implement key performance indicators for content success. Conduct A/B testing on creative assets when feasible. Evaluate third-party testing opportunities and apply insights to inform creative development. Total Rewards: Salary Range: $97,000 - $120,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's Degree in Marketing, Business, Communications, Graphic Design, or a related field. MBA preferred. • 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management. CPG experience preferred. • Experience in developing digital assets for use on retailer websites and brand stores. • Ability to understand the end goal and recommend thoughtful approaches to the design elements based on retailer website templates and functionality constraints. • MOBILE FIRST! Understanding of developing mobile-friendly visual assets. • Experience with A/B testing content is a bonus. • Knowledge of graphic techniques, methods, and technology used in the industry. • Experience managing projects from the conception of design through completion and A/B testing of variations for optimizing the designs. • Manage workflow, priorities, and multiple projects simultaneously. • Creative mindset and passion for digital marketing, eCommerce, and consumer packaged goods. • Excellent oral, written, and interpersonal skills with all levels of the organization - internal and external. • Ability and enthusiasm for acquiring new skills and knowledge. • Ability to work well independently and with a team. • Extraordinary organizational skills and attention to detail; able to shift priorities quickly and remain calm and focused under pressure. • 10% Travel. • Ability to work across multiple levels and functions of an organization to drive improvement in business performance. • Excellent project management skills. • Strong interpersonal and collaborative skills to build stakeholder trust in your approach. • Self-motivated and detail-oriented with the ability to lead thinking in a fast-paced and changing environment. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
Director Cyber and Information Security
Truliant Federal Credit Union Winston Salem, North Carolina
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Director of Cyber and Information Security is responsible for developing, implementing, and overseeing comprehensive cybersecurity strategies, policies, and procedures to mitigate risks and protect against cyber threats. The leader plays a pivotal role in safeguarding our organization's digital assets and ensuring the integrity, confidentiality, and availability of sensitive information. The Director of Cyber and Information Security is a strong, obvious leader responsible for leading IT Security and IT Security Incident Response for the Credit Union. The Director is expected to possess a deep technical understanding of information security engineering and how to apply them to safeguard Credit Union assets effectively. This role will work with business stakeholders to help define solution strategies and implement effective security controls that minimize risk while minimizing impact on user productivity, empowering the organization to navigate the evolving landscape of cyber threats and fostering a culture of security awareness and resilience. A crucial element of the Director's role is working with senior leaders, line-of-business managers, and other key decision-makers to determine acceptable levels of residual IT risk for the Credit Union as a whole. This role is also responsible for clearly understanding the levers and choices to mitigate risks as appropriate. This role will lead a best-in-class IT risk management and information security team in delivering advisory and cybersecurity services for Credit Union Information Security programs. The Director is responsible for establishing security governance and executing an information security framework to safeguard information assets. This role will research, select, and negotiate contracts with best-in-class third-party providers for the potential implementation of additional information security products, services, and monitoring capabilities. The Director will lead by example, drive continuous improvement, ensure security, compliance, recoverability, and maintain a relentless focus on risk management. Essential Functions and Responsibilities Develops and oversees the implementation of a comprehensive security architecture that aligns with organizational goals and industry best practices. Ensures security measures are integrated into all technology deployments, including cloud services, on-premises infrastructure, and third-party applications. Conducts regular security assessments and audits to identify weaknesses in the architecture and recommend improvements. Stays abreast of emerging technologies (e.g., AI, IoT) and evaluates their security implications, ensuring the architecture supports secure adoption. Works closely with IT, application development, and network teams to ensure a unified approach to security across all platforms. Collaborates with executive leadership and key stakeholders to advocate for security initiatives and secure necessary resources. Defines and monitors key performance indicators (KPIs) to measure the effectiveness of security programs and initiatives. Fosters a culture of continuous improvement by regularly reviewing and updating security programs based on industry trends, emerging threats, and organizational changes. Implements and manages access control measures to safeguard data, ensuring that only authorized personnel can access sensitive information. Oversees compliance with data-related regulations (NCUA, FFIEC, GLBA, PCI, etc.), ensuring the organization adheres to legal and ethical standards. Oversees the deployment and management of security information and event management (SIEM) systems and other monitoring tools. Ensures real-time detection and alerting of potential security incidents, conducting regular reviews of logs and alerts. Establishes and maintains an incident response plan, including protocols for containment, eradication, recovery, and lessons learned. Leads the incident response team during security breaches, ensuring timely and effective incident response. Conducts post-incident reviews to analyze incidents, document findings, and implement improvements. Regularly assesses the organization's systems and networks for vulnerabilities and recommends remediation actions. Conducts risk assessments to evaluate the potential impact of identified threats on business operations. Maintains detailed documentation of security policies, procedures, and incidents for accountability and compliance. Develops and implements organization-wide security awareness training programs for all employees. Regularly assesses the organization's security posture and implements continuous improvement initiatives. Other Duties and Responsibilities Departmental financial management, budgeting, and reporting. Team development, management, and performance. Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have advanced problem-solving and analytical skills, with the ability to assess complex security issues and develop innovative solutions. This position requires a blend of strategic thinking and operational excellence to deliver technical security services consistently across the Credit Union. Must have excellent leadership and communication skills with all levels of Credit Union staff, including executives, auditors, finance, legal, IT staff, and third parties, in matters related to IT risk, Information Security, compliance, and audit requirements and remediation. Managerial solid and facilitation skills required. Must have in-depth knowledge of cybersecurity principles, technologies, and methodologies, and a strong understanding of regulatory requirements such as GLBA, SOX, and PCI DSS. Must have a deep understanding of cybersecurity frameworks (NIST, ISO, etc.). Must know regulatory agencies' policies, procedures, and laws governing the security of data for financial institutions. Must have the ability to make decisions, work independently, and guide the Information Security team, other IT team members, and business unit partners. Must have strong strategic thinking and analytical skills. Must have excellent communication and leadership abilities. Must possess a deep technical understanding of information security engineering and infrastructure operations. Physical Requirements Occasional standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Requires a Bachelor's degree in computer science, cybersecurity, or a related field, or equivalent work-related experience. Master's Degree in a relevant discipline (preferred). Requires professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP). Minimum of 10 years of experience in information security or a related field required. Minimum of 5 years in a leadership role, managing security teams and initiative required. Proven experience in developing security strategies, risk management, and compliance required. Minimum of 10 years of demonstrated success in leadership roles in compliance, risk management, information security, IT, and OT security required. Minimum of 5 years of experience successfully supervising large-scale complex projects and programs that meet the objectives of excellence in a dynamic business environment required. Minimum of 5 years of experience in extensive contract negotiations and management of 3rd parties that provide an array of IT services. Must be able to evaluate and determine appropriate data security terms and conditions for all significant organizational contracts required. Requires demonstrated leadership with a minimum of 15 years of management experience in a technical capacity and the ability to interface effectively with a broad range of people and roles, including senior leadership, IT leaders, and external constituents. Experience in cross-functional collaboration and budget management required. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program . click apply for full job details
01/06/2026
Full time
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Director of Cyber and Information Security is responsible for developing, implementing, and overseeing comprehensive cybersecurity strategies, policies, and procedures to mitigate risks and protect against cyber threats. The leader plays a pivotal role in safeguarding our organization's digital assets and ensuring the integrity, confidentiality, and availability of sensitive information. The Director of Cyber and Information Security is a strong, obvious leader responsible for leading IT Security and IT Security Incident Response for the Credit Union. The Director is expected to possess a deep technical understanding of information security engineering and how to apply them to safeguard Credit Union assets effectively. This role will work with business stakeholders to help define solution strategies and implement effective security controls that minimize risk while minimizing impact on user productivity, empowering the organization to navigate the evolving landscape of cyber threats and fostering a culture of security awareness and resilience. A crucial element of the Director's role is working with senior leaders, line-of-business managers, and other key decision-makers to determine acceptable levels of residual IT risk for the Credit Union as a whole. This role is also responsible for clearly understanding the levers and choices to mitigate risks as appropriate. This role will lead a best-in-class IT risk management and information security team in delivering advisory and cybersecurity services for Credit Union Information Security programs. The Director is responsible for establishing security governance and executing an information security framework to safeguard information assets. This role will research, select, and negotiate contracts with best-in-class third-party providers for the potential implementation of additional information security products, services, and monitoring capabilities. The Director will lead by example, drive continuous improvement, ensure security, compliance, recoverability, and maintain a relentless focus on risk management. Essential Functions and Responsibilities Develops and oversees the implementation of a comprehensive security architecture that aligns with organizational goals and industry best practices. Ensures security measures are integrated into all technology deployments, including cloud services, on-premises infrastructure, and third-party applications. Conducts regular security assessments and audits to identify weaknesses in the architecture and recommend improvements. Stays abreast of emerging technologies (e.g., AI, IoT) and evaluates their security implications, ensuring the architecture supports secure adoption. Works closely with IT, application development, and network teams to ensure a unified approach to security across all platforms. Collaborates with executive leadership and key stakeholders to advocate for security initiatives and secure necessary resources. Defines and monitors key performance indicators (KPIs) to measure the effectiveness of security programs and initiatives. Fosters a culture of continuous improvement by regularly reviewing and updating security programs based on industry trends, emerging threats, and organizational changes. Implements and manages access control measures to safeguard data, ensuring that only authorized personnel can access sensitive information. Oversees compliance with data-related regulations (NCUA, FFIEC, GLBA, PCI, etc.), ensuring the organization adheres to legal and ethical standards. Oversees the deployment and management of security information and event management (SIEM) systems and other monitoring tools. Ensures real-time detection and alerting of potential security incidents, conducting regular reviews of logs and alerts. Establishes and maintains an incident response plan, including protocols for containment, eradication, recovery, and lessons learned. Leads the incident response team during security breaches, ensuring timely and effective incident response. Conducts post-incident reviews to analyze incidents, document findings, and implement improvements. Regularly assesses the organization's systems and networks for vulnerabilities and recommends remediation actions. Conducts risk assessments to evaluate the potential impact of identified threats on business operations. Maintains detailed documentation of security policies, procedures, and incidents for accountability and compliance. Develops and implements organization-wide security awareness training programs for all employees. Regularly assesses the organization's security posture and implements continuous improvement initiatives. Other Duties and Responsibilities Departmental financial management, budgeting, and reporting. Team development, management, and performance. Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have advanced problem-solving and analytical skills, with the ability to assess complex security issues and develop innovative solutions. This position requires a blend of strategic thinking and operational excellence to deliver technical security services consistently across the Credit Union. Must have excellent leadership and communication skills with all levels of Credit Union staff, including executives, auditors, finance, legal, IT staff, and third parties, in matters related to IT risk, Information Security, compliance, and audit requirements and remediation. Managerial solid and facilitation skills required. Must have in-depth knowledge of cybersecurity principles, technologies, and methodologies, and a strong understanding of regulatory requirements such as GLBA, SOX, and PCI DSS. Must have a deep understanding of cybersecurity frameworks (NIST, ISO, etc.). Must know regulatory agencies' policies, procedures, and laws governing the security of data for financial institutions. Must have the ability to make decisions, work independently, and guide the Information Security team, other IT team members, and business unit partners. Must have strong strategic thinking and analytical skills. Must have excellent communication and leadership abilities. Must possess a deep technical understanding of information security engineering and infrastructure operations. Physical Requirements Occasional standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Requires a Bachelor's degree in computer science, cybersecurity, or a related field, or equivalent work-related experience. Master's Degree in a relevant discipline (preferred). Requires professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP). Minimum of 10 years of experience in information security or a related field required. Minimum of 5 years in a leadership role, managing security teams and initiative required. Proven experience in developing security strategies, risk management, and compliance required. Minimum of 10 years of demonstrated success in leadership roles in compliance, risk management, information security, IT, and OT security required. Minimum of 5 years of experience successfully supervising large-scale complex projects and programs that meet the objectives of excellence in a dynamic business environment required. Minimum of 5 years of experience in extensive contract negotiations and management of 3rd parties that provide an array of IT services. Must be able to evaluate and determine appropriate data security terms and conditions for all significant organizational contracts required. Requires demonstrated leadership with a minimum of 15 years of management experience in a technical capacity and the ability to interface effectively with a broad range of people and roles, including senior leadership, IT leaders, and external constituents. Experience in cross-functional collaboration and budget management required. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program . click apply for full job details
Senior Product Manager, Field Rewards
Northwestern Mutual Milwaukee, Wisconsin
About the job: At Northwestern Mutual, the Field Solutions team delivers tools and experiences that empower our advisors and help our clients achieve their dreams. The Field Rewards Product team is seeking a Senior Product Manager to manage the strategy, roadmap and delivery for suite of product technologies and capabilities. In this role, you'll work with cross-functional engineers, designers, data scientists, and financial experts to define product vision, strategy, and deliver experiences to enable clients to achieve financial security. What You'll Do: Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization. Develop Roadmap: Foster the development, acceptance and communication of roadmap across multiple delivery teams. Gather and Document Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product. Define the Product: Responsible for multiple low to medium complexity products and product features from start to finish. Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain. Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. Feature Writing & Prioritization: Write, develop, and maintain multiple prioritized backlogs of features with adequate level of technical detail and acceptance criteria. Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation. Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. Skills You Have: Bachelor's degree. 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, certification or experience with Product Owner or Scrum Master role. Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness. High effectiveness in managing cross-functional, technical delivery teams from discovery, through technical definition and requirements, delivery, release, and support. Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning. Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information. Willingness to lean in, write requirements, conduct business process re-engineering, support UAT/QA and validation. Compensation Range: Pay Range - Start: $102,060.00 Pay Range - End: $189,540.00 Geographic Specific Pay Structure: Structure 110: $112,280.00 USD - $208,520.00 USD Structure 115: $117,390.00 USD - $218,010.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Performance Analysis (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Continuous Improvement (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Agile Product Ownership (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Vision Setting (NM) - Advanced, Business Acumen (NM) - Advanced, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Advanced, Product Roadmap (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate, Production Reporting & Metrics (NM) - Advanced, User Story (NM) - Advanced, Solution Design Oriented Thinking (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Marketing & Biz Dev,
01/06/2026
Full time
About the job: At Northwestern Mutual, the Field Solutions team delivers tools and experiences that empower our advisors and help our clients achieve their dreams. The Field Rewards Product team is seeking a Senior Product Manager to manage the strategy, roadmap and delivery for suite of product technologies and capabilities. In this role, you'll work with cross-functional engineers, designers, data scientists, and financial experts to define product vision, strategy, and deliver experiences to enable clients to achieve financial security. What You'll Do: Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization. Develop Roadmap: Foster the development, acceptance and communication of roadmap across multiple delivery teams. Gather and Document Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product. Define the Product: Responsible for multiple low to medium complexity products and product features from start to finish. Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain. Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. Feature Writing & Prioritization: Write, develop, and maintain multiple prioritized backlogs of features with adequate level of technical detail and acceptance criteria. Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation. Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. Skills You Have: Bachelor's degree. 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, certification or experience with Product Owner or Scrum Master role. Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness. High effectiveness in managing cross-functional, technical delivery teams from discovery, through technical definition and requirements, delivery, release, and support. Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning. Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information. Willingness to lean in, write requirements, conduct business process re-engineering, support UAT/QA and validation. Compensation Range: Pay Range - Start: $102,060.00 Pay Range - End: $189,540.00 Geographic Specific Pay Structure: Structure 110: $112,280.00 USD - $208,520.00 USD Structure 115: $117,390.00 USD - $218,010.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Performance Analysis (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Continuous Improvement (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Agile Product Ownership (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Vision Setting (NM) - Advanced, Business Acumen (NM) - Advanced, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Advanced, Product Roadmap (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate, Production Reporting & Metrics (NM) - Advanced, User Story (NM) - Advanced, Solution Design Oriented Thinking (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Marketing & Biz Dev,
Senior Business Analyst
Perficient Somerville, Massachusetts
We currently have a career opportunity for a Business Analyst in our Automation and AI business unit. The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs. Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client's industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client's needs. A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged. The Senior Business Consultant will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Senior Business Consultant will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Senior Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes. The Senior Business Consultant works with the Lead Business Consultant and Senior Project Managers to assist with daily operations exercising time management, communication and collaboration in a fast-paced environment to ensure the successful delivery of projects. The Senior Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis. May mentor junior Consultants. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. RESPONSIBILITIES Build trusted client relationships through proactive account management and effective project delivery. Establishes knowledge of client business challenges and priorities to translate into opportunities. Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner. Helps deliver presentations to clients and management teams. Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards. Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams. Works with customers to establish approved wireframes and mock-ups for solutions. Assists project team to establish high, mid, and micro level plans for project team. Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria. Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met Helps establish project test strategy, methodologies, test plans as well as assist with test execution. Instills team commitment to company delivery methodologies and practices. QUALIFICATIONS Certified in Appian, Pega or similar Automation platforms understanding of digital process automation tools and capabilities Bachelor's Degree 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience. Minimum 2 years consulting industry experience working with external clients Experience working in an Agile environment Understanding of iterative development methodologies Strong knowledge and understanding of current technologies and complex enterprise level applications Knowledge of current technologies, application software development Skilled ability to obtain, understand and respond strategically to client needs. Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. Strong analytical, problem solving and conflict resolution skills. Energetic, motivated, service-oriented, and be able to multi task. Proven track record of delivering on time, on budget, and meeting client commitments. Excellent listening, oral, and written communication skills. Excellent facilitation, presentation, and reporting skills. Strong interpersonal and teamwork skills. Flexible to new situations and challenges. Flexibility to travel up to 50 percent. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. Familiarity with AI-enhanced platforms is a plus. A solid understanding of AI capabilities and limitations including ethical considerations is expected. Preferred skills and education: Degree in Computer Science or Engineering Strong understanding of complex Internet based enterprise level applications The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,798 to $131,640. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. ABOUT US Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose. ABOUT THE TEAM Our Intelligent Automation experts help our clients bridge how work is performed today and how they want to work tomorrow, by leveraging DPA, RPA, and AI to align all aspects of the client's operations. We partner with some of the most recognized brands in the business with equally matched partnerships. Together, we bring visions to life and drive value and efficiency through process improvement and technology integration.
12/19/2025
Full time
We currently have a career opportunity for a Business Analyst in our Automation and AI business unit. The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs. Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client's industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client's needs. A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged. The Senior Business Consultant will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Senior Business Consultant will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Senior Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes. The Senior Business Consultant works with the Lead Business Consultant and Senior Project Managers to assist with daily operations exercising time management, communication and collaboration in a fast-paced environment to ensure the successful delivery of projects. The Senior Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis. May mentor junior Consultants. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. RESPONSIBILITIES Build trusted client relationships through proactive account management and effective project delivery. Establishes knowledge of client business challenges and priorities to translate into opportunities. Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner. Helps deliver presentations to clients and management teams. Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards. Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams. Works with customers to establish approved wireframes and mock-ups for solutions. Assists project team to establish high, mid, and micro level plans for project team. Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria. Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met Helps establish project test strategy, methodologies, test plans as well as assist with test execution. Instills team commitment to company delivery methodologies and practices. QUALIFICATIONS Certified in Appian, Pega or similar Automation platforms understanding of digital process automation tools and capabilities Bachelor's Degree 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience. Minimum 2 years consulting industry experience working with external clients Experience working in an Agile environment Understanding of iterative development methodologies Strong knowledge and understanding of current technologies and complex enterprise level applications Knowledge of current technologies, application software development Skilled ability to obtain, understand and respond strategically to client needs. Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. Strong analytical, problem solving and conflict resolution skills. Energetic, motivated, service-oriented, and be able to multi task. Proven track record of delivering on time, on budget, and meeting client commitments. Excellent listening, oral, and written communication skills. Excellent facilitation, presentation, and reporting skills. Strong interpersonal and teamwork skills. Flexible to new situations and challenges. Flexibility to travel up to 50 percent. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. Familiarity with AI-enhanced platforms is a plus. A solid understanding of AI capabilities and limitations including ethical considerations is expected. Preferred skills and education: Degree in Computer Science or Engineering Strong understanding of complex Internet based enterprise level applications The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,798 to $131,640. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. ABOUT US Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose. ABOUT THE TEAM Our Intelligent Automation experts help our clients bridge how work is performed today and how they want to work tomorrow, by leveraging DPA, RPA, and AI to align all aspects of the client's operations. We partner with some of the most recognized brands in the business with equally matched partnerships. Together, we bring visions to life and drive value and efficiency through process improvement and technology integration.
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Capital One Longview, Texas
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Capital One Salisbury, Maryland
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Capital One Fredericksburg, Virginia
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Capital One Dover, Delaware
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Capital One Richmond, Virginia
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Capital One Baltimore, Maryland
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination At least 3 years of experience in global payment network operations and banking or financial services, or a combination Preferred Qualifications: Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems 2+ years of experience leading audits and performing the auditor-in-charge role Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM) 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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