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salesforce developer
Salesforce Developer
CGI Technologies and Solutions Inc. Villa Park, Illinois
EMPLOYER: CGI Technologies and Solutions Inc. DUTIES: CGI Technologies and Solutions Inc. has multiple openings for the position of Salesforce Developer in Oakbrook Terrace, IL, and the job duties are as follows: - Researches, designs, develops, and/or modifies Salesforce specific software / system development. - Delivers cloud implementation, customization and development services to our Salesforce customer base. - Must understand the clients business needs and the technology value through Salesforce. - Involved in planning of system and development deployment as well as responsible for meeting software compliance standards. - Evaluates interface between hardware and software, operational requirements, and characteristics of overall system. - Documents testing and maintenance of system corrections. LOCATION: Oakbrook Terrace, IL REQUIREMENTS: Must have a bachelors degree in Computer Science, Engineering, Information Systems, Information Technology, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT or business consulting services industry. Must have 5 years of experience in each of the following: - Building custom Salesforce solutions using Lightning Web Components, APEX code, Aura Components, Visualforce, or APIs for integration; - Creating REST and SOAP APIs using Mule ESB with an API-led approach; - Working with Pardot, CONGA, or AppExchange products for marketing automation; - Maintaining and configuring CPQ product bundles, pricing rules, and approvals; and - Implementing platform security measures, including TLS, SSL, LWS, or CORS. Must have 2 years of experience in each of the following: - Designing and developing Salesforce applications using Omniscript; and - Using GitHub Co-Pilot to accelerate development and improve code quality. Telecommuting permitted up to 20% from assigned location. Must be willing to travel domestically up to 25%. All offers of employment are contingent upon the successful completion of a background check, which may also include a drug screen depending on work assignment. OFFERED WAGE: $160,000.00 per year TO APPLY: Email resume to Please reference JOB CODE 351493.
03/18/2026
EMPLOYER: CGI Technologies and Solutions Inc. DUTIES: CGI Technologies and Solutions Inc. has multiple openings for the position of Salesforce Developer in Oakbrook Terrace, IL, and the job duties are as follows: - Researches, designs, develops, and/or modifies Salesforce specific software / system development. - Delivers cloud implementation, customization and development services to our Salesforce customer base. - Must understand the clients business needs and the technology value through Salesforce. - Involved in planning of system and development deployment as well as responsible for meeting software compliance standards. - Evaluates interface between hardware and software, operational requirements, and characteristics of overall system. - Documents testing and maintenance of system corrections. LOCATION: Oakbrook Terrace, IL REQUIREMENTS: Must have a bachelors degree in Computer Science, Engineering, Information Systems, Information Technology, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT or business consulting services industry. Must have 5 years of experience in each of the following: - Building custom Salesforce solutions using Lightning Web Components, APEX code, Aura Components, Visualforce, or APIs for integration; - Creating REST and SOAP APIs using Mule ESB with an API-led approach; - Working with Pardot, CONGA, or AppExchange products for marketing automation; - Maintaining and configuring CPQ product bundles, pricing rules, and approvals; and - Implementing platform security measures, including TLS, SSL, LWS, or CORS. Must have 2 years of experience in each of the following: - Designing and developing Salesforce applications using Omniscript; and - Using GitHub Co-Pilot to accelerate development and improve code quality. Telecommuting permitted up to 20% from assigned location. Must be willing to travel domestically up to 25%. All offers of employment are contingent upon the successful completion of a background check, which may also include a drug screen depending on work assignment. OFFERED WAGE: $160,000.00 per year TO APPLY: Email resume to Please reference JOB CODE 351493.
AVP, Marketing Cloud Business Analyst
Synchrony Financial Chicago, Illinois
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial Stamford, Connecticut
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial Charlotte, North Carolina
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial Cincinnati, Ohio
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial New York, New York
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial Alpharetta, Georgia
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial Costa Mesa, California
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
AVP, Marketing Cloud Business Analyst
Synchrony Financial Lake Mary, Florida
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
03/17/2026
Full time
Job ID: Job Description: Role Summary/Purpose The AVP, Marketing Cloud Business Analyst L11 position will function as a Marketing Cloud Business Analyst reporting to the Marketing Tools and Technology Leader. The position will be responsible for working closely with the Health and Wellness businesses to deliver strategic business initiatives. This position will also be responsible for maintaining the Marketing Cloud platform as well as growing adoption within the businesses they support. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Responsibilities: Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed. Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution. Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables. Be a liaison between business, IT and other data management support teams. Develop and implement strategies for Marketing Cloud adoption within business. Work closely with Marketing Cloud developers to relay requirements, build, test, and launch. Ensure team is leveraging new features and functionality as they are developed and released. Organize, document and lead release management efforts across the platforms. Work with Salesforce admins, data and analytics and RAPID team to facilitate changes in the Salesforce platform to assist with marketing strategies. Implement solutions to ensure and monitor data quality within Salesforce. Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 3+ years of progressive business experience or, in lieu of, 5+ years of experience as a business analyst, project manager or product owner 3+ years proven experience developing and executing Salesforce Marketing Cloud cross-channel campaigns tailored with audience segmentation. Proficiency with Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder for audience segmentation and targeting. Strong ability to collaborate effectively with cross-functional teams in a Scrum environment, including product, design, and content stakeholders. Strong understanding of marketing principles, customer journeys, and KPIs. Expertise in analyzing audience data and behavior to create personalized messaging strategies that enhance engagement. Demonstrated skills in conducting A/B testing and optimizing email, SMS, and journey builder campaigns for improved performance. Experience designing and implementing marketing automation workflows aligned with business goals, including Marketing, Sales, Operations, and Technical teams. Ability to interpret market trends and translate insights into actionable marketing strategies that boost brand presence Strong documentation and training skills. Proficiency with Microsoft Office Products. Excellent Presentation, Written and Oral Communication Skills. Ability and flexibility to travel for business as required Desired Skills/Qualifications: Salesforce Marketing Cloud Administrator Certification Salesforce Marketing Cloud Email Specialist Certification Google Analytics Individual Qualification (GAIQ) SaFe Agile Product Owner Certification Understanding of Integration scenarios and design: Data Architecture. Experience leading Salesforce integration projects Experience with Salesforce Data 360 Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Grade/Level 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
Technical Product Manager - Principal 2
DIRECTV Careers Santa Ana, California
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Salesforce Tech Lead
Fisher Investments Careers Plano, Texas
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Salesforce Tech Lead to support our Salesforce team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: The Salesforce Tech Lead will provide hands-on technical leadership. This role will act as the technical authority for Salesforce by setting standards, guiding design decisions, mentoring team members, enforcing code quality, development & deployment practices and ensuring the platform scales reliably while remaining secure. You will report to the Team Leader. The Day-to-Day: Guide & mentor a team of Salesforce developers, promoting a collaborative and high-performance work environment Provide hands-on development for complex or high-risk components Lead solution and technical design for complex Salesforce initiatives, working closely with Solution and Enterprise Architects to ensure adherence to platform and enterprise best practices Ensure production environment is functioning as expected and manage incidents Conduct regular code & design reviews and host training sessions to ensure continuous development and alignment with our goals Define and enforce development standards, best practices, and coding guidelines Partner closely with the Team Leader on technical strategy and roadmap planning Drive performance optimization, security posture, and platform stability Act as an escalation point for complex production issues and lead root-cause analysis Ensure solution designs and technical decisions are documented and periodically reviewed Stay up to date with the latest Salesforce features, tools, and best practices, and share this knowledge with the team Identify opportunities for process improvements, automation, and the use of new technologies to enhance the Salesforce ecosystem Your Qualifications: 10+ years of professional software development experience for enterprise environment required 7+ years of experience as a Salesforce Developer, including architecting and delivering custom code on multiple large-scale implementations 2+ years of experience as a software developer in a regulated industry/financial services experience Bachelor's degree in MIS, computer science, or other science field required Expert-level proficiency in Apex (classes, triggers, async processing), LWC, SOQL/SOSL and data modelling, and Salesforce security model (profiles, permission sets) Experience with Service Cloud, omni-channel, or case management at scale Proven experience designing and implementing enterprise-level integrations leveraging API's, Files, Message Queues etc. Strong understanding of Salesforce governor limits and performance optimization Ability to comfortably operate in ambiguous problem spaces with minimal oversight Experience leading technical design reviews and influencing platform direction Excellent communication skills and ability to work with both technical and non-technical stakeholders Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Salesforce Tech Lead to support our Salesforce team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: The Salesforce Tech Lead will provide hands-on technical leadership. This role will act as the technical authority for Salesforce by setting standards, guiding design decisions, mentoring team members, enforcing code quality, development & deployment practices and ensuring the platform scales reliably while remaining secure. You will report to the Team Leader. The Day-to-Day: Guide & mentor a team of Salesforce developers, promoting a collaborative and high-performance work environment Provide hands-on development for complex or high-risk components Lead solution and technical design for complex Salesforce initiatives, working closely with Solution and Enterprise Architects to ensure adherence to platform and enterprise best practices Ensure production environment is functioning as expected and manage incidents Conduct regular code & design reviews and host training sessions to ensure continuous development and alignment with our goals Define and enforce development standards, best practices, and coding guidelines Partner closely with the Team Leader on technical strategy and roadmap planning Drive performance optimization, security posture, and platform stability Act as an escalation point for complex production issues and lead root-cause analysis Ensure solution designs and technical decisions are documented and periodically reviewed Stay up to date with the latest Salesforce features, tools, and best practices, and share this knowledge with the team Identify opportunities for process improvements, automation, and the use of new technologies to enhance the Salesforce ecosystem Your Qualifications: 10+ years of professional software development experience for enterprise environment required 7+ years of experience as a Salesforce Developer, including architecting and delivering custom code on multiple large-scale implementations 2+ years of experience as a software developer in a regulated industry/financial services experience Bachelor's degree in MIS, computer science, or other science field required Expert-level proficiency in Apex (classes, triggers, async processing), LWC, SOQL/SOSL and data modelling, and Salesforce security model (profiles, permission sets) Experience with Service Cloud, omni-channel, or case management at scale Proven experience designing and implementing enterprise-level integrations leveraging API's, Files, Message Queues etc. Strong understanding of Salesforce governor limits and performance optimization Ability to comfortably operate in ambiguous problem spaces with minimal oversight Experience leading technical design reviews and influencing platform direction Excellent communication skills and ability to work with both technical and non-technical stakeholders Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Technical Product Manager - Principal 2
DIRECTV Careers Atlanta, Georgia
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Technical Product Manager - Principal 2
DIRECTV Careers Austin, Texas
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Senior Application Developer - Salesforce
Fisher Investments Careers Clearwater, Florida
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Senior Application Developer to support our Salesforce team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: The Senior Application Developer (Salesforce) designs, builds, and supports scalable Salesforce solutions to power critical business processes. They deliver high-quality code, influence technical direction, mentor other developers, and ensure solutions are secure, maintainable, and aligned with platform and enterprise best practices. You will report to the Team Leader. The Day-to-Day: Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows Translate business requirements into scalable technical designs and implementations Build and maintain integrations using REST/SOAP APIs, platform events, and middleware tools Optimize performance, governor limits, and overall system reliability Lead or contribute to technical design reviews and architecture discussions Mentor other developers and provide code reviews with a focus on quality and scalability Collaborate with product managers, BAs, QA, and DevOps teams in an Agile environment Support production software operations during normal business and off-hours, providing root-cause analysis for issues and reviewing with the team Research external software solutions Your Qualifications: 7+ years of experience developing software for enterprise environment required 5+ years of experience as a Salesforce Developer, including architecting and delivering custom code on multiple large-scale implementations 2+ years of experience as a software developer in a regulated industry/financial services experience Bachelor's degree in MIS, computer science, or other science field required Strong expertise in Apex (classes, triggers, async processing), LWC, SOQL/SOSL and data modelling, and Salesforce security model (profiles, permission sets) Experience with Salesforce integrations (REST/SOAP APIs, external systems) Familiarity with CI/CD pipelines and deployment tools Proficient in software development methodologies, including Agile and Scrum Excellent communication skills and ability to work with both technical and non-technical stakeholders Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Senior Application Developer to support our Salesforce team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: The Senior Application Developer (Salesforce) designs, builds, and supports scalable Salesforce solutions to power critical business processes. They deliver high-quality code, influence technical direction, mentor other developers, and ensure solutions are secure, maintainable, and aligned with platform and enterprise best practices. You will report to the Team Leader. The Day-to-Day: Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows Translate business requirements into scalable technical designs and implementations Build and maintain integrations using REST/SOAP APIs, platform events, and middleware tools Optimize performance, governor limits, and overall system reliability Lead or contribute to technical design reviews and architecture discussions Mentor other developers and provide code reviews with a focus on quality and scalability Collaborate with product managers, BAs, QA, and DevOps teams in an Agile environment Support production software operations during normal business and off-hours, providing root-cause analysis for issues and reviewing with the team Research external software solutions Your Qualifications: 7+ years of experience developing software for enterprise environment required 5+ years of experience as a Salesforce Developer, including architecting and delivering custom code on multiple large-scale implementations 2+ years of experience as a software developer in a regulated industry/financial services experience Bachelor's degree in MIS, computer science, or other science field required Strong expertise in Apex (classes, triggers, async processing), LWC, SOQL/SOSL and data modelling, and Salesforce security model (profiles, permission sets) Experience with Salesforce integrations (REST/SOAP APIs, external systems) Familiarity with CI/CD pipelines and deployment tools Proficient in software development methodologies, including Agile and Scrum Excellent communication skills and ability to work with both technical and non-technical stakeholders Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Technical Product Manager - Principal 2
DIRECTV Careers Houston, Texas
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Technical Product Manager - Principal 2
DIRECTV Careers Los Angeles, California
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Salesforce Tech Lead
Fisher Investments Careers Dallas, Texas
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Salesforce Tech Lead to support our Salesforce team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: The Salesforce Tech Lead will provide hands-on technical leadership. This role will act as the technical authority for Salesforce by setting standards, guiding design decisions, mentoring team members, enforcing code quality, development & deployment practices and ensuring the platform scales reliably while remaining secure. You will report to the Team Leader. The Day-to-Day: Guide & mentor a team of Salesforce developers, promoting a collaborative and high-performance work environment Provide hands-on development for complex or high-risk components Lead solution and technical design for complex Salesforce initiatives, working closely with Solution and Enterprise Architects to ensure adherence to platform and enterprise best practices Ensure production environment is functioning as expected and manage incidents Conduct regular code & design reviews and host training sessions to ensure continuous development and alignment with our goals Define and enforce development standards, best practices, and coding guidelines Partner closely with the Team Leader on technical strategy and roadmap planning Drive performance optimization, security posture, and platform stability Act as an escalation point for complex production issues and lead root-cause analysis Ensure solution designs and technical decisions are documented and periodically reviewed Stay up to date with the latest Salesforce features, tools, and best practices, and share this knowledge with the team Identify opportunities for process improvements, automation, and the use of new technologies to enhance the Salesforce ecosystem Your Qualifications: 10+ years of professional software development experience for enterprise environment required 7+ years of experience as a Salesforce Developer, including architecting and delivering custom code on multiple large-scale implementations 2+ years of experience as a software developer in a regulated industry/financial services experience Bachelor's degree in MIS, computer science, or other science field required Expert-level proficiency in Apex (classes, triggers, async processing), LWC, SOQL/SOSL and data modelling, and Salesforce security model (profiles, permission sets) Experience with Service Cloud, omni-channel, or case management at scale Proven experience designing and implementing enterprise-level integrations leveraging API's, Files, Message Queues etc. Strong understanding of Salesforce governor limits and performance optimization Ability to comfortably operate in ambiguous problem spaces with minimal oversight Experience leading technical design reviews and influencing platform direction Excellent communication skills and ability to work with both technical and non-technical stakeholders Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
03/17/2026
Full time
It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Salesforce Tech Lead to support our Salesforce team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: The Salesforce Tech Lead will provide hands-on technical leadership. This role will act as the technical authority for Salesforce by setting standards, guiding design decisions, mentoring team members, enforcing code quality, development & deployment practices and ensuring the platform scales reliably while remaining secure. You will report to the Team Leader. The Day-to-Day: Guide & mentor a team of Salesforce developers, promoting a collaborative and high-performance work environment Provide hands-on development for complex or high-risk components Lead solution and technical design for complex Salesforce initiatives, working closely with Solution and Enterprise Architects to ensure adherence to platform and enterprise best practices Ensure production environment is functioning as expected and manage incidents Conduct regular code & design reviews and host training sessions to ensure continuous development and alignment with our goals Define and enforce development standards, best practices, and coding guidelines Partner closely with the Team Leader on technical strategy and roadmap planning Drive performance optimization, security posture, and platform stability Act as an escalation point for complex production issues and lead root-cause analysis Ensure solution designs and technical decisions are documented and periodically reviewed Stay up to date with the latest Salesforce features, tools, and best practices, and share this knowledge with the team Identify opportunities for process improvements, automation, and the use of new technologies to enhance the Salesforce ecosystem Your Qualifications: 10+ years of professional software development experience for enterprise environment required 7+ years of experience as a Salesforce Developer, including architecting and delivering custom code on multiple large-scale implementations 2+ years of experience as a software developer in a regulated industry/financial services experience Bachelor's degree in MIS, computer science, or other science field required Expert-level proficiency in Apex (classes, triggers, async processing), LWC, SOQL/SOSL and data modelling, and Salesforce security model (profiles, permission sets) Experience with Service Cloud, omni-channel, or case management at scale Proven experience designing and implementing enterprise-level integrations leveraging API's, Files, Message Queues etc. Strong understanding of Salesforce governor limits and performance optimization Ability to comfortably operate in ambiguous problem spaces with minimal oversight Experience leading technical design reviews and influencing platform direction Excellent communication skills and ability to work with both technical and non-technical stakeholders Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Technical Product Manager - Principal 2
DIRECTV Careers Philadelphia, Pennsylvania
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Technical Product Manager - Principal 2
DIRECTV Careers Oakland, California
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Technical Product Manager - Principal 2
DIRECTV Careers San Diego, California
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details

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