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risk management compliance â ai enablement associate
Technical Product Owner – Utility Business Services
Oglethorpe Power Tucker, Georgia
The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support. Job Duties: Product Strategy & Lifecycle Management Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement. Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards. Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions. Application Rationalization & Optimization Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk. Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership. Ensure solutions are scalable, reliable, and maintainable over the long term. Business Partnership & Stakeholder Engagement Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements. Balance competing demands across regulatory obligations, operational resilience, and innovation. Communicate product vision, progress, risks, and value realization to executive and operational stakeholders. Technical Oversight & Platform Enablement Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support. Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements. Guide technical teams to design solutions that support operational continuity and disaster recovery. People Leadership & Team Development Build, lead, and develop a high-performing product and technical support team. Foster a culture of accountability, collaboration, continuous improvement, and customer focus. Support workforce planning, skill development, and succession planning aligned with future technology needs. Delivery & Continuous Improvement Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes. Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction. Required Qualifications: Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field. Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
01/21/2026
Full time
The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support. Job Duties: Product Strategy & Lifecycle Management Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement. Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards. Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions. Application Rationalization & Optimization Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk. Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership. Ensure solutions are scalable, reliable, and maintainable over the long term. Business Partnership & Stakeholder Engagement Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements. Balance competing demands across regulatory obligations, operational resilience, and innovation. Communicate product vision, progress, risks, and value realization to executive and operational stakeholders. Technical Oversight & Platform Enablement Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support. Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements. Guide technical teams to design solutions that support operational continuity and disaster recovery. People Leadership & Team Development Build, lead, and develop a high-performing product and technical support team. Foster a culture of accountability, collaboration, continuous improvement, and customer focus. Support workforce planning, skill development, and succession planning aligned with future technology needs. Delivery & Continuous Improvement Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes. Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction. Required Qualifications: Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field. Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
Research IT Solutions Engineer Research)
InsideHigherEd Baltimore, Maryland
Research IT Solutions is seeking a highly collaborative, user-centered Research IT Solutions Engineer , who will provide technical engineering and solution design services for a range of IT solutions developed to meet the diverse needs of the Johns Hopkins University (JHU) and Johns Hopkins Medicine (JHM) research community. This role will contribute to the critical delivery of a new set of service offerings for the Research IT Solutions unit being rolled out under the Office of the Deputy CIO, as part of Johns Hopkins' expanding central IT support for the research mission. Research IT Solutions offers a coordinated experience to investigators through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT teams and support partners across the institution. Research IT Solutions bridges the gap between technology and research, helping investigators navigate the complexities of IT throughout the research lifecycle. The Research IT Solutions Engineer will draw on core skills in software development practices, continuous integration and deployment, research application support, cloud platform administration, data and storage management, and AI/ML workflow enablement to deliver solutions that address the evolving needs of investigators while ensuring alignment with institutional best practices. Specific Duties & Responsibilities Analysis & Requirements Gathering Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects to ensure product is delivered quickly according to software lifecycle standards. Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support. Provide monitoring and guidance in application design and development to more junior staff. Provide thought leadership in designing and developing innovative integrated solutions. Testing & Documentation Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service. Minimum Qualifications Bachelor's Degree in Computer Science, Computer Information Systems, Information Technology, Electronic Engineering, or a related field. Five years of related work experience with computer systems and applications. Preferred Qualifications Four years of relevant professional experience, or an equivalent combination of education and experience. Experience supporting research computing projects across diverse domains, including data science, analytics, and computational workflows. Familiarity with cloud platforms and services (AWS, Azure, or Google Cloud), including emerging cloud-native research tools. Knowledge of research-focused platforms such as collaborative computing environments, data processing frameworks, or electronic research tools (e.g., electronic lab notebooks). Exposure to containerization, workflow orchestration, and modern application environments used in research contexts. Experience supporting research applications and assisting with software development practices, CI/CD pipelines, and version control systems. Proficiency in at least one coding or scripting language (e.g., Python, R, Bash, or similar) for workflow automation and application support. Familiarity with collaboration and productivity platforms (e.g., Microsoft 365, GitHub, Jira). Ability to contribute to documentation and provide consultation that helps align technical solutions with research needs. Communication Skills - ability to communicate clearly with both technical and non-technical audiences, while being respectful of diverse perspectives. Data Sensitivity and Compliance - familiarity with data protection principles and relevant regulations such as HIPAA and FERPA. Technical Skills and Expected Level of Proficiency Agile Methodology - Intermediate Algorithms - Intermediate Application Programming Interface (API - Intermediate CI/CD - Intermediate Cloud Serverless Computing Architecture - Intermediate Code Review - Intermediate Data Architecture and Design - Intermediate Data Structures - Intermediate Debugging - Intermediate Dev Ops: Intermediate JIRA - Intermediate New Product Development - Intermediate Secure Coding - Intermediate Service Orientated Architecture - Intermediate Software Design Patterns - Intermediate Software Development Life Cycle - Intermediate Software Engineering - Intermediate Unit Testing - Intermediate Classified Title: Software Engineer Job Posting Title (Working Title): Research IT Solutions Engineer Research) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: Research IT Solutions Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework . click apply for full job details
01/14/2026
Full time
Research IT Solutions is seeking a highly collaborative, user-centered Research IT Solutions Engineer , who will provide technical engineering and solution design services for a range of IT solutions developed to meet the diverse needs of the Johns Hopkins University (JHU) and Johns Hopkins Medicine (JHM) research community. This role will contribute to the critical delivery of a new set of service offerings for the Research IT Solutions unit being rolled out under the Office of the Deputy CIO, as part of Johns Hopkins' expanding central IT support for the research mission. Research IT Solutions offers a coordinated experience to investigators through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT teams and support partners across the institution. Research IT Solutions bridges the gap between technology and research, helping investigators navigate the complexities of IT throughout the research lifecycle. The Research IT Solutions Engineer will draw on core skills in software development practices, continuous integration and deployment, research application support, cloud platform administration, data and storage management, and AI/ML workflow enablement to deliver solutions that address the evolving needs of investigators while ensuring alignment with institutional best practices. Specific Duties & Responsibilities Analysis & Requirements Gathering Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects to ensure product is delivered quickly according to software lifecycle standards. Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support. Provide monitoring and guidance in application design and development to more junior staff. Provide thought leadership in designing and developing innovative integrated solutions. Testing & Documentation Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service. Minimum Qualifications Bachelor's Degree in Computer Science, Computer Information Systems, Information Technology, Electronic Engineering, or a related field. Five years of related work experience with computer systems and applications. Preferred Qualifications Four years of relevant professional experience, or an equivalent combination of education and experience. Experience supporting research computing projects across diverse domains, including data science, analytics, and computational workflows. Familiarity with cloud platforms and services (AWS, Azure, or Google Cloud), including emerging cloud-native research tools. Knowledge of research-focused platforms such as collaborative computing environments, data processing frameworks, or electronic research tools (e.g., electronic lab notebooks). Exposure to containerization, workflow orchestration, and modern application environments used in research contexts. Experience supporting research applications and assisting with software development practices, CI/CD pipelines, and version control systems. Proficiency in at least one coding or scripting language (e.g., Python, R, Bash, or similar) for workflow automation and application support. Familiarity with collaboration and productivity platforms (e.g., Microsoft 365, GitHub, Jira). Ability to contribute to documentation and provide consultation that helps align technical solutions with research needs. Communication Skills - ability to communicate clearly with both technical and non-technical audiences, while being respectful of diverse perspectives. Data Sensitivity and Compliance - familiarity with data protection principles and relevant regulations such as HIPAA and FERPA. Technical Skills and Expected Level of Proficiency Agile Methodology - Intermediate Algorithms - Intermediate Application Programming Interface (API - Intermediate CI/CD - Intermediate Cloud Serverless Computing Architecture - Intermediate Code Review - Intermediate Data Architecture and Design - Intermediate Data Structures - Intermediate Debugging - Intermediate Dev Ops: Intermediate JIRA - Intermediate New Product Development - Intermediate Secure Coding - Intermediate Service Orientated Architecture - Intermediate Software Design Patterns - Intermediate Software Development Life Cycle - Intermediate Software Engineering - Intermediate Unit Testing - Intermediate Classified Title: Software Engineer Job Posting Title (Working Title): Research IT Solutions Engineer Research) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: Research IT Solutions Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework . click apply for full job details

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