This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY Responsible for overall fulfillment operations of the system locations from the node to the home across the assigned area. Supervise installation and service to meet customer expectations, technical quality standards, employee productivity and company safety requirements. Maximize customer satisfaction through quality craftsmanship and operational excellence of the customer premise network. Responsible for the hiring, training, development, and performance evaluation of team. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Ensure responsiveness and first time resolution to installation and trouble call work orders while adhering to company quality and safety standards Ensures quality control checks are completed satisfactorily; resolve escalated customer problems as necessary Provides quality assurance support and direction to field staff regarding new or existing technologies Performs field safety observations and quality control checks in accordance with company TQA requirements Resolves and proactively prevents customer escalations Establishes positive employee relations through effective individual and team communication and provide ongoing support Regularly observes and mentors employees in regard to safety, quality, productivity and well-being Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met Performs practical field evaluations to verify technical competencies and safe practices; provides necessary feedback Ensures staff has and maintains necessary company-issued tools and equipment Facilitates cross-functional communications and cooperation with internal departments and service partners Instills knowledge of all company products and services Maintains records and documents in accordance with company policies and procedures Adheres to industry specific local, state, and federal regulations, as applicable Knows, understands and follows company policy Performs other duties as requested by manager REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Advanced understanding of the TCP/IP stack and associated abstraction layers Advanced knowledge of network designs, network architectures, and network topologies Basic knowledge using software tools to support the current operations Knowledge in basic network devices and network appliances Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to use handheld communication devices and applications Work and travel in inclement weather Valid driver's license with satisfactory driving record within Company required standards REQUIRED EDUCATION Associates degree in electronics or related field, or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) REQUIRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Field Technician work experience preferred - 5+ Supervisory experience in a technical environment preferred or equivalent work experience Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Ability to successfully manage face-to-face customer interactions and resolutions Demonstrated leadership qualities Ability to handle multiple projects and tasks Ability to prioritize and organize effectively Ability to supervise and motivate others Moderate knowledge of residential and commercial facility construction design/layout Basic knowledge of company products and services PREFERRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Supervisory or leadership experience - 1+ WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics during extreme heat or cold Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work in commercial or factory type environments Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work and travel in inclement weather Some work may be performed in an office environment Work performed at various heights above ground on telephone/power poles Some out of town and overnight travel as the business needs dictate Occasionally required to work overtime as the business needs dictate Ability to work weekends or a second shift as the business needs dictate PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers Ability to accurately take measurement and apply to position tasks Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to perform job from high places (i.e. poles and roofs) Ability to differentiate between different sizes and colors of wires Ability to work with small components and wires to make cable connections Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, safety equipment and tool belts Ability to work while standing 50 - 70% of the time Ability to use electric or battery operated hand tools such as drills, hammers, wrenches, screwdrivers MENTAL REQUIREMENTS Ability to communicate effectively with employees, customers, and suppliers in person, on the phone, and/or by written communications in a clear, straight-forward, and professional manner Ability to use personal computer and software applications including Microsoft Office LI-CJ1 TCB401 1 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/17/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY Responsible for overall fulfillment operations of the system locations from the node to the home across the assigned area. Supervise installation and service to meet customer expectations, technical quality standards, employee productivity and company safety requirements. Maximize customer satisfaction through quality craftsmanship and operational excellence of the customer premise network. Responsible for the hiring, training, development, and performance evaluation of team. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Ensure responsiveness and first time resolution to installation and trouble call work orders while adhering to company quality and safety standards Ensures quality control checks are completed satisfactorily; resolve escalated customer problems as necessary Provides quality assurance support and direction to field staff regarding new or existing technologies Performs field safety observations and quality control checks in accordance with company TQA requirements Resolves and proactively prevents customer escalations Establishes positive employee relations through effective individual and team communication and provide ongoing support Regularly observes and mentors employees in regard to safety, quality, productivity and well-being Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met Performs practical field evaluations to verify technical competencies and safe practices; provides necessary feedback Ensures staff has and maintains necessary company-issued tools and equipment Facilitates cross-functional communications and cooperation with internal departments and service partners Instills knowledge of all company products and services Maintains records and documents in accordance with company policies and procedures Adheres to industry specific local, state, and federal regulations, as applicable Knows, understands and follows company policy Performs other duties as requested by manager REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Advanced understanding of the TCP/IP stack and associated abstraction layers Advanced knowledge of network designs, network architectures, and network topologies Basic knowledge using software tools to support the current operations Knowledge in basic network devices and network appliances Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to use handheld communication devices and applications Work and travel in inclement weather Valid driver's license with satisfactory driving record within Company required standards REQUIRED EDUCATION Associates degree in electronics or related field, or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) REQUIRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Field Technician work experience preferred - 5+ Supervisory experience in a technical environment preferred or equivalent work experience Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Ability to successfully manage face-to-face customer interactions and resolutions Demonstrated leadership qualities Ability to handle multiple projects and tasks Ability to prioritize and organize effectively Ability to supervise and motivate others Moderate knowledge of residential and commercial facility construction design/layout Basic knowledge of company products and services PREFERRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Supervisory or leadership experience - 1+ WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics during extreme heat or cold Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work in commercial or factory type environments Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work and travel in inclement weather Some work may be performed in an office environment Work performed at various heights above ground on telephone/power poles Some out of town and overnight travel as the business needs dictate Occasionally required to work overtime as the business needs dictate Ability to work weekends or a second shift as the business needs dictate PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers Ability to accurately take measurement and apply to position tasks Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to perform job from high places (i.e. poles and roofs) Ability to differentiate between different sizes and colors of wires Ability to work with small components and wires to make cable connections Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, safety equipment and tool belts Ability to work while standing 50 - 70% of the time Ability to use electric or battery operated hand tools such as drills, hammers, wrenches, screwdrivers MENTAL REQUIREMENTS Ability to communicate effectively with employees, customers, and suppliers in person, on the phone, and/or by written communications in a clear, straight-forward, and professional manner Ability to use personal computer and software applications including Microsoft Office LI-CJ1 TCB401 1 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY Responsible for overall fulfillment operations of the system locations from the node to the home across the assigned area. Supervise installation and service to meet customer expectations, technical quality standards, employee productivity and company safety requirements. Maximize customer satisfaction through quality craftsmanship and operational excellence of the customer premise network. Responsible for the hiring, training, development, and performance evaluation of team. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Ensure responsiveness and first time resolution to installation and trouble call work orders while adhering to company quality and safety standards Ensures quality control checks are completed satisfactorily; resolve escalated customer problems as necessary Provides quality assurance support and direction to field staff regarding new or existing technologies Performs field safety observations and quality control checks in accordance with company TQA requirements Resolves and proactively prevents customer escalations Establishes positive employee relations through effective individual and team communication and provide ongoing support Regularly observes and mentors employees in regard to safety, quality, productivity and well-being Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met Performs practical field evaluations to verify technical competencies and safe practices; provides necessary feedback Ensures staff has and maintains necessary company-issued tools and equipment Facilitates cross-functional communications and cooperation with internal departments and service partners Instills knowledge of all company products and services Maintains records and documents in accordance with company policies and procedures Adheres to industry specific local, state, and federal regulations, as applicable Knows, understands and follows company policy Performs other duties as requested by manager REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Advanced understanding of the TCP/IP stack and associated abstraction layers Advanced knowledge of network designs, network architectures, and network topologies Basic knowledge using software tools to support the current operations Knowledge in basic network devices and network appliances Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to use handheld communication devices and applications Work and travel in inclement weather Valid driver's license with satisfactory driving record within Company required standards REQUIRED EDUCATION Associates degree in electronics or related field, or equivalent work experience Industry and vendor specific certifications and training REQUIRED RELATED WOERK EXPERIENCE AND NUMBER OF YEARS Field Technician work experience : 3+ years Supervisory experience in a technical environment preferred or equivalent work experience Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments PREFERRED QUALIFICATIONS NCTI, SCTE, BCT/E - Certifications strongly preferred Ability to successfully manage face-to-face customer interactions and resolutions Demonstrated leadership qualities Ability to handle multiple projects and tasks Ability to prioritize and organize effectively Ability to supervise and motivate others Moderate knowledge of residential and commercial facility construction design/layout Basic knowledge of company products and services PREFERRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Supervisory or leadership experience - 1+ WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics during extreme heat or cold Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work in commercial or factory type environments Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work and travel in inclement weather Some work may be performed in an office environment Work performed at various heights above ground on telephone/power poles Some out of town and overnight travel as the business needs dictate Occasionally required to work overtime as the business needs dictate Ability to work weekends or a second shift as the business needs dictate PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers Ability to use electric or battery operated hand tools such as drills, hammers, wrenches, screwdrivers Ability to lift 100 lbs Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to meet DOT Type IAA (Special Duty) Ladder safety weight requirements. Ability to perform job from high places (i.e. poles and roofs) Ability to walk over all types of terrain in all kinds of weather, while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to accurately take measurement and apply to position tasks Ability to differentiate between different sizes and colors of wires Ability to work with small components and wires to make cable connections Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, safety equipment and tool belts Ability to work while standing 50 - 70% of the time MENTAL REQUIREMENTS Ability to communicate effectively with employees, customers, and suppliers in person, on the phone, and/or by written communications in a clear, straight-forward, and professional manner Ability to use personal computer and software applications including Microsoft Office LI-CJ1 TCB401 0 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/17/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY Responsible for overall fulfillment operations of the system locations from the node to the home across the assigned area. Supervise installation and service to meet customer expectations, technical quality standards, employee productivity and company safety requirements. Maximize customer satisfaction through quality craftsmanship and operational excellence of the customer premise network. Responsible for the hiring, training, development, and performance evaluation of team. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Ensure responsiveness and first time resolution to installation and trouble call work orders while adhering to company quality and safety standards Ensures quality control checks are completed satisfactorily; resolve escalated customer problems as necessary Provides quality assurance support and direction to field staff regarding new or existing technologies Performs field safety observations and quality control checks in accordance with company TQA requirements Resolves and proactively prevents customer escalations Establishes positive employee relations through effective individual and team communication and provide ongoing support Regularly observes and mentors employees in regard to safety, quality, productivity and well-being Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met Performs practical field evaluations to verify technical competencies and safe practices; provides necessary feedback Ensures staff has and maintains necessary company-issued tools and equipment Facilitates cross-functional communications and cooperation with internal departments and service partners Instills knowledge of all company products and services Maintains records and documents in accordance with company policies and procedures Adheres to industry specific local, state, and federal regulations, as applicable Knows, understands and follows company policy Performs other duties as requested by manager REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Advanced understanding of the TCP/IP stack and associated abstraction layers Advanced knowledge of network designs, network architectures, and network topologies Basic knowledge using software tools to support the current operations Knowledge in basic network devices and network appliances Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to use handheld communication devices and applications Work and travel in inclement weather Valid driver's license with satisfactory driving record within Company required standards REQUIRED EDUCATION Associates degree in electronics or related field, or equivalent work experience Industry and vendor specific certifications and training REQUIRED RELATED WOERK EXPERIENCE AND NUMBER OF YEARS Field Technician work experience : 3+ years Supervisory experience in a technical environment preferred or equivalent work experience Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments PREFERRED QUALIFICATIONS NCTI, SCTE, BCT/E - Certifications strongly preferred Ability to successfully manage face-to-face customer interactions and resolutions Demonstrated leadership qualities Ability to handle multiple projects and tasks Ability to prioritize and organize effectively Ability to supervise and motivate others Moderate knowledge of residential and commercial facility construction design/layout Basic knowledge of company products and services PREFERRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Supervisory or leadership experience - 1+ WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics during extreme heat or cold Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work in commercial or factory type environments Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work and travel in inclement weather Some work may be performed in an office environment Work performed at various heights above ground on telephone/power poles Some out of town and overnight travel as the business needs dictate Occasionally required to work overtime as the business needs dictate Ability to work weekends or a second shift as the business needs dictate PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers Ability to use electric or battery operated hand tools such as drills, hammers, wrenches, screwdrivers Ability to lift 100 lbs Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to meet DOT Type IAA (Special Duty) Ladder safety weight requirements. Ability to perform job from high places (i.e. poles and roofs) Ability to walk over all types of terrain in all kinds of weather, while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to accurately take measurement and apply to position tasks Ability to differentiate between different sizes and colors of wires Ability to work with small components and wires to make cable connections Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, safety equipment and tool belts Ability to work while standing 50 - 70% of the time MENTAL REQUIREMENTS Ability to communicate effectively with employees, customers, and suppliers in person, on the phone, and/or by written communications in a clear, straight-forward, and professional manner Ability to use personal computer and software applications including Microsoft Office LI-CJ1 TCB401 0 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Engineering Manager Needed For Leading Manufacturing Company This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: My client is a leading manufacturing company who is looking to add an Engineering Manager to their team. This role is critical in driving innovation, optimizing production processes, and ensuring the highest product quality standards. The ideal candidate will have a robust engineering background, extensive experience in metal forming processes, and proven leadership abilities to guide a dynamic team in a fast-paced manufacturing environment. Why join us? Benefits: Competitive salary with performance-linked bonuses. Comprehensive health, dental, and vision benefits package. 401(k) retirement plan with company matching contributions. Opportunities for professional development and career advancement within a growing organization. Flexible working environment that promotes work-life balance. Job Details Key Responsibilities: Directly supervise and mentor a diverse team of engineers and technical staff, encouraging professional development and fostering a collaborative culture that promotes innovation. Facilitate cross-departmental collaboration by working closely with production supervisors, quality assurance teams, and design engineers to streamline operations and enhance overall productivity. Design, implement, and refine efficient manufacturing processes specifically for deep drawn stamping applications, focusing on maximizing throughput while minimizing scrap and rework. Apply lean manufacturing principles, Kaizen events, and Six Sigma methodologies to identify and eliminate bottlenecks, increasing operational efficiency year over year. Provide advanced technical support related to tooling design, material selection (e.g., various grades of steel, aluminum, and specialty alloys), and stamping operations to uphold engineering best practices. Lead troubleshooting efforts for complex manufacturing issues, employing root cause analysis techniques to develop effective solutions that prevent recurrence. Oversee multiple engineering projects from initial concept through to final implementation, ensuring projects meet established timelines and budgetary constraints while fulfilling customer requirements. Qualifications: Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related engineering field (Master's degree or relevant certifications preferred). A minimum of 5 years of directly related experience in metal stamping, with specific expertise in deep drawn processes and high-volume production environments. Demonstrated leadership skills, with proven success in managing teams in manufacturing settings and achieving key performance metrics. Proficiency in CAD software (e.g., SolidWorks, AutoCAD) and engineering simulation tools for process design and analysis. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
03/16/2026
Full time
Engineering Manager Needed For Leading Manufacturing Company This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: My client is a leading manufacturing company who is looking to add an Engineering Manager to their team. This role is critical in driving innovation, optimizing production processes, and ensuring the highest product quality standards. The ideal candidate will have a robust engineering background, extensive experience in metal forming processes, and proven leadership abilities to guide a dynamic team in a fast-paced manufacturing environment. Why join us? Benefits: Competitive salary with performance-linked bonuses. Comprehensive health, dental, and vision benefits package. 401(k) retirement plan with company matching contributions. Opportunities for professional development and career advancement within a growing organization. Flexible working environment that promotes work-life balance. Job Details Key Responsibilities: Directly supervise and mentor a diverse team of engineers and technical staff, encouraging professional development and fostering a collaborative culture that promotes innovation. Facilitate cross-departmental collaboration by working closely with production supervisors, quality assurance teams, and design engineers to streamline operations and enhance overall productivity. Design, implement, and refine efficient manufacturing processes specifically for deep drawn stamping applications, focusing on maximizing throughput while minimizing scrap and rework. Apply lean manufacturing principles, Kaizen events, and Six Sigma methodologies to identify and eliminate bottlenecks, increasing operational efficiency year over year. Provide advanced technical support related to tooling design, material selection (e.g., various grades of steel, aluminum, and specialty alloys), and stamping operations to uphold engineering best practices. Lead troubleshooting efforts for complex manufacturing issues, employing root cause analysis techniques to develop effective solutions that prevent recurrence. Oversee multiple engineering projects from initial concept through to final implementation, ensuring projects meet established timelines and budgetary constraints while fulfilling customer requirements. Qualifications: Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related engineering field (Master's degree or relevant certifications preferred). A minimum of 5 years of directly related experience in metal stamping, with specific expertise in deep drawn processes and high-volume production environments. Demonstrated leadership skills, with proven success in managing teams in manufacturing settings and achieving key performance metrics. Proficiency in CAD software (e.g., SolidWorks, AutoCAD) and engineering simulation tools for process design and analysis. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
This Jobot Job is hosted by: Amber Wood Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $140,000 per year A bit about us: We are seeking a highly skilled and motivated Senior Process Automation Engineer to join our dynamic team in Portland, Oregon. As a crucial member of our organization, you will play a key role in optimizing and automating our manufacturing processes. The successful candidate will demonstrate a strong ability to apply engineering theory, data analysis and problem-solving techniques. This role works in conjunction with the operations, quality, and engineering departments to improve safety, quality, and productivity to reduce costs wherever possible. Why join us? Our total compensation package includes amazing benefits! Competitive wages and bonus opportunities Family medical, dental, and prescription coverage at minimal employee cost Short and long term disability programs Competitive retirement plans Flexible Spending and Health Savings Accounts Employer-provided and Voluntary Life Insurance options Paid vacation and recognized statutory holidays Apprenticeship and career advancement within the company Tuition reimbursement Wellness program Job Details Qualifications Bachelor's Degree in Computer, Electrical, Manufacturing or Materials Science Engineering with an emphasis on process modelling, control theory and statistical analysis 10 years of experience, preferably in the steel industry (Rolling Mills) or manufacturing Strong mathematical background with experience in implementing various numerical methods Adaptive software process models experience and/or training Software development and support experience with DEC Fortran, DEC C programming languages on OpenVMS operating systems Software development and support experience with .NET programming languages on Windows OS Database knowledge, experienced with Microsoft SQL Server/T-SQL programming skills Able to read through complicated algorithms and/or source code to identify problems or areas for improvement and propose solutions Knowledge of group problem solving techniques such as brainstorming, value stream mapping and/or Kaizen events Willing and able to support the 24 hour operation through variable shifts and/or off-hours remote and telephone support Benefits Our total compensation package includes amazing benefits! Competitive wages and bonus opportunities Family medical, dental, and prescription coverage at minimal employee cost Short and long term disability programs Competitive retirement plans Flexible Spending and Health Savings Accounts Employer-provided and Voluntary Life Insurance options Paid vacation and recognized statutory holidays Apprenticeship and career advancement within the company Tuition reimbursement Wellness program Responsibilities As a crucial member of our organization, you will play a key role in optimizing and automating our manufacturing processes The successful candidate will demonstrate a strong ability to apply engineering theory, data analysis and problem-solving techniques This role works in conjunction with the operations, quality, and engineering departments to improve safety, quality, and productivity to reduce costs wherever possible Collaborate with operations personnel and the quality assurance department to gain a deep understanding of operational processes, our products, and how they are qualitatively measured Maintain and improve in-house software process models as well as third-party software process models no longer supported by vendors; monitor model performance via analysis of measured data Develop strategies to reduce defects, delays, and other missed opportunities Gather and analyze data to produce proof-of-concept models for process improvement, ensuring that the data recorded accurately represents the process Understand equipment limitations, collaborate with engineering personnel to continually improve equipment performance Develop strong vendor relationships in an effort to understand the equipment and software process models they provide Develop training tools to help team members across the organization gain a better understanding of the process Maintain all Level II supervisory systems hardware and software components, i.e., perform upgrades, apply patches, etc Accountability of 24/7/365 mission critical services in manufacturing operations provided by the Level II supervisory systems Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
03/16/2026
Full time
This Jobot Job is hosted by: Amber Wood Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $140,000 per year A bit about us: We are seeking a highly skilled and motivated Senior Process Automation Engineer to join our dynamic team in Portland, Oregon. As a crucial member of our organization, you will play a key role in optimizing and automating our manufacturing processes. The successful candidate will demonstrate a strong ability to apply engineering theory, data analysis and problem-solving techniques. This role works in conjunction with the operations, quality, and engineering departments to improve safety, quality, and productivity to reduce costs wherever possible. Why join us? Our total compensation package includes amazing benefits! Competitive wages and bonus opportunities Family medical, dental, and prescription coverage at minimal employee cost Short and long term disability programs Competitive retirement plans Flexible Spending and Health Savings Accounts Employer-provided and Voluntary Life Insurance options Paid vacation and recognized statutory holidays Apprenticeship and career advancement within the company Tuition reimbursement Wellness program Job Details Qualifications Bachelor's Degree in Computer, Electrical, Manufacturing or Materials Science Engineering with an emphasis on process modelling, control theory and statistical analysis 10 years of experience, preferably in the steel industry (Rolling Mills) or manufacturing Strong mathematical background with experience in implementing various numerical methods Adaptive software process models experience and/or training Software development and support experience with DEC Fortran, DEC C programming languages on OpenVMS operating systems Software development and support experience with .NET programming languages on Windows OS Database knowledge, experienced with Microsoft SQL Server/T-SQL programming skills Able to read through complicated algorithms and/or source code to identify problems or areas for improvement and propose solutions Knowledge of group problem solving techniques such as brainstorming, value stream mapping and/or Kaizen events Willing and able to support the 24 hour operation through variable shifts and/or off-hours remote and telephone support Benefits Our total compensation package includes amazing benefits! Competitive wages and bonus opportunities Family medical, dental, and prescription coverage at minimal employee cost Short and long term disability programs Competitive retirement plans Flexible Spending and Health Savings Accounts Employer-provided and Voluntary Life Insurance options Paid vacation and recognized statutory holidays Apprenticeship and career advancement within the company Tuition reimbursement Wellness program Responsibilities As a crucial member of our organization, you will play a key role in optimizing and automating our manufacturing processes The successful candidate will demonstrate a strong ability to apply engineering theory, data analysis and problem-solving techniques This role works in conjunction with the operations, quality, and engineering departments to improve safety, quality, and productivity to reduce costs wherever possible Collaborate with operations personnel and the quality assurance department to gain a deep understanding of operational processes, our products, and how they are qualitatively measured Maintain and improve in-house software process models as well as third-party software process models no longer supported by vendors; monitor model performance via analysis of measured data Develop strategies to reduce defects, delays, and other missed opportunities Gather and analyze data to produce proof-of-concept models for process improvement, ensuring that the data recorded accurately represents the process Understand equipment limitations, collaborate with engineering personnel to continually improve equipment performance Develop strong vendor relationships in an effort to understand the equipment and software process models they provide Develop training tools to help team members across the organization gain a better understanding of the process Maintain all Level II supervisory systems hardware and software components, i.e., perform upgrades, apply patches, etc Accountability of 24/7/365 mission critical services in manufacturing operations provided by the Level II supervisory systems Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? Jabil is seeking a Software Test Development Engineer who will directly contribute to the transformative growth within our Global cloud Test Development (GCTD) team in the Cloud Enterprise and Intelligent Infrastructure (CE&I) division by applying unique and innovative approaches to solving problems within a large-scale software production environment. As the Software Test Development Engineer plays a vital role in ensuring the quality and reliability of hardware products, contributing to the overall success of the manufacturing process and customer satisfaction. You will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. What will you do? Test System Development: Design and develop test systems and procedures for manufacturing processes. This includes creating test plans, test cases, and test scripts to assess the functionality and performance of hardware components or devices such as: Motherboard, Memory, CPU, Storage (SSD, HDD, NVMe) and PCIE devices (NIC, GPU, Mezz cards, RAID cards) Software Development Test: Create, validate, release, and maintain test software and scripts that automate the testing process. This software may include code for controlling test equipment, collecting and analyzing data, and generating test reports. Sustaining Test: Support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs). Test Infrastructure Expansions: Support the site's manufacturing server (L10) and rack (L11) current test infrastructure as well as future expansions planning, deployments, and assembly. Debugging and Troubleshooting: Diagnose and resolve issues with test software, or hardware components (servers, switches, racks, L10, L12) that may arise during the manufacturing process. Documentation: Maintain comprehensive manufacturing server (L10) and rack (L11) documentation of test procedures, specifications, and Infrastructure. Collaboration: Work closely with cross-functional teams, including hardware engineers, manufacturing engineers, and quality assurance personnel, to ensure alignment of testing requirements and quality standards. Continuous Learning: Stay updated on the latest advancements in testing technologies, methodologies, and industry best practices to keep manufacturing processes competitive and up to date. Definition and collaboration on overall test infrastructure and application architectures. Management & Supervisory Responsibilities Reports to Management Education: BS degree in Electrical/Computer Engineering, Computer Science or related field. MS preferred Experience: 5 years' experience in software manufacturing test development/sustaining with enterprise servers, storage or networking products. Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus Linux development experience with a solid understanding of its fundamentals: CentOS Ubuntu Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare. Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP) Arista CloudVision is a plus. Experience with code versioning tools (Git preferred). Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Excellent verbal and written communication skills. Experience working in multi-site and multi-cultural environments. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
03/16/2026
Full time
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? Jabil is seeking a Software Test Development Engineer who will directly contribute to the transformative growth within our Global cloud Test Development (GCTD) team in the Cloud Enterprise and Intelligent Infrastructure (CE&I) division by applying unique and innovative approaches to solving problems within a large-scale software production environment. As the Software Test Development Engineer plays a vital role in ensuring the quality and reliability of hardware products, contributing to the overall success of the manufacturing process and customer satisfaction. You will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. What will you do? Test System Development: Design and develop test systems and procedures for manufacturing processes. This includes creating test plans, test cases, and test scripts to assess the functionality and performance of hardware components or devices such as: Motherboard, Memory, CPU, Storage (SSD, HDD, NVMe) and PCIE devices (NIC, GPU, Mezz cards, RAID cards) Software Development Test: Create, validate, release, and maintain test software and scripts that automate the testing process. This software may include code for controlling test equipment, collecting and analyzing data, and generating test reports. Sustaining Test: Support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs). Test Infrastructure Expansions: Support the site's manufacturing server (L10) and rack (L11) current test infrastructure as well as future expansions planning, deployments, and assembly. Debugging and Troubleshooting: Diagnose and resolve issues with test software, or hardware components (servers, switches, racks, L10, L12) that may arise during the manufacturing process. Documentation: Maintain comprehensive manufacturing server (L10) and rack (L11) documentation of test procedures, specifications, and Infrastructure. Collaboration: Work closely with cross-functional teams, including hardware engineers, manufacturing engineers, and quality assurance personnel, to ensure alignment of testing requirements and quality standards. Continuous Learning: Stay updated on the latest advancements in testing technologies, methodologies, and industry best practices to keep manufacturing processes competitive and up to date. Definition and collaboration on overall test infrastructure and application architectures. Management & Supervisory Responsibilities Reports to Management Education: BS degree in Electrical/Computer Engineering, Computer Science or related field. MS preferred Experience: 5 years' experience in software manufacturing test development/sustaining with enterprise servers, storage or networking products. Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus Linux development experience with a solid understanding of its fundamentals: CentOS Ubuntu Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare. Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP) Arista CloudVision is a plus. Experience with code versioning tools (Git preferred). Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Excellent verbal and written communication skills. Experience working in multi-site and multi-cultural environments. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
Downtown Emergency Service Center
Seattle, Washington
Description: Days Off: Saturday, Sunday Shift: Day (8:00AM-4:00PM) Locations: Community, Emergency Housing, Shelters Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The SUDP/SUDPT works collaboratively with agency staff & community resources to provide a range of services to clients with substance use disorders (SUD) using a harm reduction approach. Recovery goals and treatment length are defined by the client, not the program. Many clients have a sustained and/or complicated substance use history in addition to co-occurring mental health and physical disorders. Often people experiencing mental health issues, complex trauma, and health issues who lack access to proper treatment attempt to self-medicate with substances to lessen the symptoms. The ability to provide highly integrated services to people with concurrent mental health, substance use, and physical diagnoses are crucial components of our care. At DESC, our network of clinical services allows SUDPs/SUDPTs to work in coordination with care teams throughout the agency. This role will also partner with DESC's MOUD program called ORCA POD. Care team members often include peers, mental health case managers, clinical support specialists, psychiatric nurse practitioners, nurses and supportive employment staff. MAJOR DUTIES AND RESPONSIBILITIES: Perform substance use disorder assessments, intake evaluations, individual and group therapy, create Individual Service Plans (ISP) with clients, care coordination within and outside of DESC. Participate in weekly supervision (with direct supervisor) and team meetings (both SUD and ORCA POD). SUDPTs will participate in a weekly SUDPT learning academy. Participate as a member of a multi-disciplinary team and present clients needing extra support during weekly psychiatric consultation. Coordinate care conferences with entire care teams when issues are initially identified by the SUDP/SUDPT. Participate (if needed) in monthly Quality Assurance/Quality Inprovement (QA/QI) meetings. Participate in all required DESC in-service and King County sponsored trainings. Follow all DESC agency policies & procedures. Ensure timely documentation of all services provided as outlined by King County and DESC. Participate in research related to services at DESC within the agency and outside entities (UW, HCA, etc.). Maintain credential licensing on time. If SUDP, maintain continuing education requirements. If SUDPT, be enrolled in school per DOH requirements and provide documentation to employer. Other duties as assigned. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Requirements: MINIMUM QUALIFICATIONS: Licensed by the State of Washington as a Substance Use Disorder Professional or Substance Use Disorder Professional Trainee in good standing. For SUDPT: Attested to the WA State Department of Health that the applicant is currently enrolled in an educational program to meet the educational requirements of a SUDP. The requirement for full licensure is an associate degree. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs. Ability to communicate and work effectively with individuals from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Bi-cultural and/or bilingual background/experience. Experience working with adults experiencing homelessness and severe mental illness. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Compensation details: 37.78-41.72 Hourly Wage PIdfd44a390e20-3045
03/14/2026
Full time
Description: Days Off: Saturday, Sunday Shift: Day (8:00AM-4:00PM) Locations: Community, Emergency Housing, Shelters Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The SUDP/SUDPT works collaboratively with agency staff & community resources to provide a range of services to clients with substance use disorders (SUD) using a harm reduction approach. Recovery goals and treatment length are defined by the client, not the program. Many clients have a sustained and/or complicated substance use history in addition to co-occurring mental health and physical disorders. Often people experiencing mental health issues, complex trauma, and health issues who lack access to proper treatment attempt to self-medicate with substances to lessen the symptoms. The ability to provide highly integrated services to people with concurrent mental health, substance use, and physical diagnoses are crucial components of our care. At DESC, our network of clinical services allows SUDPs/SUDPTs to work in coordination with care teams throughout the agency. This role will also partner with DESC's MOUD program called ORCA POD. Care team members often include peers, mental health case managers, clinical support specialists, psychiatric nurse practitioners, nurses and supportive employment staff. MAJOR DUTIES AND RESPONSIBILITIES: Perform substance use disorder assessments, intake evaluations, individual and group therapy, create Individual Service Plans (ISP) with clients, care coordination within and outside of DESC. Participate in weekly supervision (with direct supervisor) and team meetings (both SUD and ORCA POD). SUDPTs will participate in a weekly SUDPT learning academy. Participate as a member of a multi-disciplinary team and present clients needing extra support during weekly psychiatric consultation. Coordinate care conferences with entire care teams when issues are initially identified by the SUDP/SUDPT. Participate (if needed) in monthly Quality Assurance/Quality Inprovement (QA/QI) meetings. Participate in all required DESC in-service and King County sponsored trainings. Follow all DESC agency policies & procedures. Ensure timely documentation of all services provided as outlined by King County and DESC. Participate in research related to services at DESC within the agency and outside entities (UW, HCA, etc.). Maintain credential licensing on time. If SUDP, maintain continuing education requirements. If SUDPT, be enrolled in school per DOH requirements and provide documentation to employer. Other duties as assigned. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Requirements: MINIMUM QUALIFICATIONS: Licensed by the State of Washington as a Substance Use Disorder Professional or Substance Use Disorder Professional Trainee in good standing. For SUDPT: Attested to the WA State Department of Health that the applicant is currently enrolled in an educational program to meet the educational requirements of a SUDP. The requirement for full licensure is an associate degree. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs. Ability to communicate and work effectively with individuals from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Bi-cultural and/or bilingual background/experience. Experience working with adults experiencing homelessness and severe mental illness. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Compensation details: 37.78-41.72 Hourly Wage PIdfd44a390e20-3045
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PI2c20015c0bd9-8122
03/12/2026
Full time
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PI2c20015c0bd9-8122
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PIdbf9-8123
03/12/2026
Full time
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PIdbf9-8123
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PIa34d61add5-
03/12/2026
Full time
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PIa34d61add5-
Communities Unlimited, Inc.
Fayetteville, Arkansas
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PI5d4d976a78e1-8124
03/12/2026
Full time
The Broadband Technical Fellow (BTF) is the organization's senior technical resource in broadband planning, digital equity, telecommunications infrastructure, and broadband policy across rural communities. This position represents the highest level of technical advancement within CU's broadband career pathway for individuals seeking to remain on a subject matter expert track rather than a supervisory leadership track. Drawing upon extensive experience in broadband deployment, infrastructure planning, funding strategy, and regulatory environments, the Broadband Technical Fellow provides technical guidance to senior leadership, staff, communities, funders, and policymakers. The Fellow provides advanced technical guidance on complex broadband initiatives; supports program strategy; supports funding positioning; mentors Broadband staff; and elevates CU's visibility as a regional and national leader in rural broadband and digital equity. This position is designed to preserve institutional knowledge, deepen technical excellence, strengthen policy influence, and ensure long-term sustainability and impact of CU's broadband programming. This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Master's degree in telecommunications, public administration, engineering, information systems, community development, or related field, and a minimum of 15 years of progressively responsible experience in broadband planning, digital equity, telecommunications infrastructure, or related technical assistance roles. - OR - Option B: A minimum of 20 years of progressively responsible experience in broadband, telecommunications, digital equity, or infrastructure development, including demonstrated high-level technical leadership and subject matter expertise across multi-jurisdictional initiatives. Preferred Certifications (as applicable): Broadband or telecommunications industry certificationsProject Management Professional (PMP)Certified Economic Developer (CEcD)GIS-related certificationRelevant state or federal broadband program training certifications Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Recognized expertise in broadband, telecommunications operations, planning, digital equity strategies and regulatory compliance.Demonstrated ability to serve as a technical broadband advisor to senior leadership, staff, and external stakeholders.Deep understanding of federal and state broadband funding programs (e.g., BEAD, CPF, CAF, RDOF, USF, USDA ReConnect) and associated compliance frameworks.Proven history of contributing to and securing programmatic and infrastructure funding.Ability to synthesize complex technical and regulatory information into actionable recommendations.Strong mentorship and coaching skills to support the transfer of technical knowledge to staff.Skilled in public speaking, presenting at conferences, and representing the organization in high-level forums.Exceptional written communication skills, with the ability to prepare reports, policy briefs, and thought leadership publications.Ability to work effectively in a virtual, multi-state team environment. Summary of Essential Job Duties Senior Technical Leadership & Advisory Serve as CU's senior technical resource on broadband infrastructure planning, digital equity strategy, and telecommunications deployment across the service area.Provide advanced technical review and quality assurance for complex broadband plans, feasibility analyses, engineering assessments, and funding applications.Advise executive leadership on emerging technologies, regulatory developments, industry trends, and funding opportunities that affect rural broadband deployment. Strengthen and refine CU's broadband technical assistance models, tools, and standards to ensure consistent, high-quality delivery. Policy, Strategy & External Engagement Monitor and analyze federal and state broadband policies and funding programs; assess implications for communities and organizational strategy.Represent CU in state, regional, and national broadband forums, conferences, and policy discussions.Maintain and leverage relationships with agencies, funders, industry partners, and coalitions to strengthen CU's positioning and influence.Contribute to policy briefs, white papers, case studies, and other thought leadership materials that elevate CU's impact. Program Strengthening & Funding Support Provide advanced technical guidance on high-impact or complex community broadband initiatives.Provides technical input to enhance competitiveness of major funding proposals and multi-state infrastructure efforts.Collaborate with GIS and cross-departmental teams to align broadband planning with data, mapping, lending, and community development strategies. Mentorship & Knowledge Transfer Mentor Broadband staff to strengthen technical competency and problem-solving capacity.Lead advanced training sessions and contribute to onboarding and professional development efforts to ensure continuity of expertise across the broadband program. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. Experience with broadband mapping platforms, GIS tools, funding portals, and project management systems is strongly preferred. Additional technical software may be required based on project needs. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment reflects a combination of remote office work and field engagement throughout the organization's service area. Approximately 25-35% travel may be required, including regional travel, state and national conferences, and policy engagement events. Work may occur in community settings, public meetings, infrastructure sites, and outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PI5d4d976a78e1-8124
SOR Pathfinder Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the SOR Pathfinder today! The SOR Pathfinder Job Summary The SOR Pathfinder serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral, and on-going follow up with clients. Able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates. Maintains positive connections to internal and external stakeholders and referral sources. Has excellent verbal, written, and computer skills. Must be legally able to operate and willing to use personal vehicle in the performance of job-related duties. Has a strong desire to work with individuals in substance use treatment and recovery with respectful understanding of multiple paths to recovery. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties. Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care. Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues. Responds to all messages, emails, and voicemails within 24 hours. Completes documentation and other tasks as assigned by supervisor before the end of each shift. Provides coverage for caseload coverage to ensure services continue when on leave. 2. Complete all required documentation within designated time frames. Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned. Responsible for completing Government Performance and Results (GPRAs) at three required time frames with program participants with a completion rate of 80% or greater. Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients. Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation. Assists Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected. Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances. Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training. Ensures time sheets and other requirements are up-to-date and accurate. 3. Functions as a member of a multi-disciplinary team. Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders. Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal. Possesses flexibility and is able to work independently in multiple locations in a variety of settings. COMPENSATION: Starting salary for this position is approximately $18.98/hr based on relevant experience and education. QUALIFICATIONS - SOR Pathfinder Experience / Education: Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery. Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources. Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders. Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based. Regular attendance is an essential job function. Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties. Physical: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI05172f3c710d-9830
03/04/2026
Full time
SOR Pathfinder Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the SOR Pathfinder today! The SOR Pathfinder Job Summary The SOR Pathfinder serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral, and on-going follow up with clients. Able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates. Maintains positive connections to internal and external stakeholders and referral sources. Has excellent verbal, written, and computer skills. Must be legally able to operate and willing to use personal vehicle in the performance of job-related duties. Has a strong desire to work with individuals in substance use treatment and recovery with respectful understanding of multiple paths to recovery. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties. Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care. Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues. Responds to all messages, emails, and voicemails within 24 hours. Completes documentation and other tasks as assigned by supervisor before the end of each shift. Provides coverage for caseload coverage to ensure services continue when on leave. 2. Complete all required documentation within designated time frames. Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned. Responsible for completing Government Performance and Results (GPRAs) at three required time frames with program participants with a completion rate of 80% or greater. Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients. Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation. Assists Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected. Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances. Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training. Ensures time sheets and other requirements are up-to-date and accurate. 3. Functions as a member of a multi-disciplinary team. Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders. Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal. Possesses flexibility and is able to work independently in multiple locations in a variety of settings. COMPENSATION: Starting salary for this position is approximately $18.98/hr based on relevant experience and education. QUALIFICATIONS - SOR Pathfinder Experience / Education: Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery. Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources. Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders. Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based. Regular attendance is an essential job function. Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties. Physical: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI05172f3c710d-9830
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
01/15/2026
Full time
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
Position Summary: This position is responsible for the direct coordination and supervision of an inspection project and the assigned employees with the assistance and guidance of the Inspection Services department. This position shall be responsible to travel daily to customer plant locations in the assigned regions to perform inspection and supervision services. Essential Duties & Responsibilities: Project supervision, manpower utilization, and training team members at assigned locations. Setup and manage project process flows that minimize risk of containment failure. Coordinate with Manager for scheduling of inspection team members to ensure efficient manpower utilization. Assist project crews on inspection procedures and projects as a working supervisor. Develop and maintain strong relationships with supplier and service location personnel, serving as the main point of contact for quality-related matters. Conduct regular audits and assessments of supplier parts at the service location to ensure compliance with quality standards, specification, and material flow. Collaborate with cross-functional teams to establish and implement supplier quality performance objectives. Recommend initiatives, including process improvements and corrective action plans, to drive product quality, reliability, and cost reductions. Rapidly identify, isolate, communicate and resolve quality issues. Conduct root cause analysis of customer quality issues. Understand service location processes and its effect on customers' parts. Provide technical support and guidance to customers and service location staff, assisting them in resolving quality-related challenges and implementing best practices. Stay abreast of industry trends, regulatory requirements, and technological advancements in manufacturing and quality assurance. Communicate effectively with customer and service location team members, including engineering, quality, logistics, procurement, and production teams, to ensure alignment on quality objectives and expectations. Identify leads and generate new business opportunities for the Company. Document and update notes, audits, issues, contacts, parts, and supplier information in software systems. Promote proper work ethic and demonstrate the Company's Core Values, policies, procedures and best practices. Comply with all customer and service location requirements, including, but not limited to, health/safety training and vaccination status. Demonstrate proficiency using technology, including, but not limited to, smart phones, tablets, computers, mobile applications, web-based software, typing, data entry, spreadsheets, and the use of video conferencing systems. Demonstrate the ability to use written and verbal communication skills to deal effectively with diverse groups of people, including proficiency in using a telephone/cellphone. Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving. Demonstrate excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions. Demonstrate outstanding communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, inside and outside the Company. Demonstrate solid project and time management capabilities, including the ability to organize, prioritize, and manage multiple projects and tasks simultaneously. Demonstrate proficiency in quality analysis tools and methodologies, such as Six Sigma and Lean Manufacturing. Demonstrate proficiency in using measurement gauges (calipers, micrometers, feeler gauges, etc.). Travel to Company facilities, customer locations, or alternate service locations as assigned. Must be able to drive on behalf of the Company and/or customers if required. Occasional participation in events outside of regular hours may be necessary, which may include meetings, training sessions, and team building events. Maintains flexibility to work additional hours as needed during busy periods or to meet deadlines. Ability to adapt to changing work demands and schedules, including occasional mandatory overtime. Mandatory overtime may be required, with compensation provided in accordance with Company policies and local labor laws. Other duties as assigned. Physical Requirements & Working Conditions: Ability to stand and walk for extended periods of time (2/3 or more of the workday), and perform tasks that require bending, stooping, kneeling, or crouching. Ability to work with and around others for extended periods of time (2/3 or more of the workday). Ability to frequently lift up to 25 pounds, and occasionally lift up to 50 pounds, in compliance with OSHA guidelines. Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices. Keen eyesight to read small print/text/figures and to identify quality defects (including in low-light situations). Comfortable working in environments with varying temperatures and noise levels. Employment for this position is contingent on the individual obtaining and maintaining all Company, customer, and service location requirements (including vaccination status), which may be subject to change at any time. Education, Experience, Qualifications: Required High school diploma or GED Valid driver's license Preferred Demonstrates knowledge of PC software applications including Word, Excel, QuickBooks and seeks knowledge of Company software i.e. Qnet The statements listed above are intended to describe the general nature and level of work performed by the individual filling this position and is subject to change. This is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as assigned by management. The Company reserves the right to modify, interpret, or apply this job description as appropriate in its business judgment. This job description itself is not a contract of employment, implied or otherwise. PI1783b7a7ca61-6050
01/15/2026
Full time
Position Summary: This position is responsible for the direct coordination and supervision of an inspection project and the assigned employees with the assistance and guidance of the Inspection Services department. This position shall be responsible to travel daily to customer plant locations in the assigned regions to perform inspection and supervision services. Essential Duties & Responsibilities: Project supervision, manpower utilization, and training team members at assigned locations. Setup and manage project process flows that minimize risk of containment failure. Coordinate with Manager for scheduling of inspection team members to ensure efficient manpower utilization. Assist project crews on inspection procedures and projects as a working supervisor. Develop and maintain strong relationships with supplier and service location personnel, serving as the main point of contact for quality-related matters. Conduct regular audits and assessments of supplier parts at the service location to ensure compliance with quality standards, specification, and material flow. Collaborate with cross-functional teams to establish and implement supplier quality performance objectives. Recommend initiatives, including process improvements and corrective action plans, to drive product quality, reliability, and cost reductions. Rapidly identify, isolate, communicate and resolve quality issues. Conduct root cause analysis of customer quality issues. Understand service location processes and its effect on customers' parts. Provide technical support and guidance to customers and service location staff, assisting them in resolving quality-related challenges and implementing best practices. Stay abreast of industry trends, regulatory requirements, and technological advancements in manufacturing and quality assurance. Communicate effectively with customer and service location team members, including engineering, quality, logistics, procurement, and production teams, to ensure alignment on quality objectives and expectations. Identify leads and generate new business opportunities for the Company. Document and update notes, audits, issues, contacts, parts, and supplier information in software systems. Promote proper work ethic and demonstrate the Company's Core Values, policies, procedures and best practices. Comply with all customer and service location requirements, including, but not limited to, health/safety training and vaccination status. Demonstrate proficiency using technology, including, but not limited to, smart phones, tablets, computers, mobile applications, web-based software, typing, data entry, spreadsheets, and the use of video conferencing systems. Demonstrate the ability to use written and verbal communication skills to deal effectively with diverse groups of people, including proficiency in using a telephone/cellphone. Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving. Demonstrate excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions. Demonstrate outstanding communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, inside and outside the Company. Demonstrate solid project and time management capabilities, including the ability to organize, prioritize, and manage multiple projects and tasks simultaneously. Demonstrate proficiency in quality analysis tools and methodologies, such as Six Sigma and Lean Manufacturing. Demonstrate proficiency in using measurement gauges (calipers, micrometers, feeler gauges, etc.). Travel to Company facilities, customer locations, or alternate service locations as assigned. Must be able to drive on behalf of the Company and/or customers if required. Occasional participation in events outside of regular hours may be necessary, which may include meetings, training sessions, and team building events. Maintains flexibility to work additional hours as needed during busy periods or to meet deadlines. Ability to adapt to changing work demands and schedules, including occasional mandatory overtime. Mandatory overtime may be required, with compensation provided in accordance with Company policies and local labor laws. Other duties as assigned. Physical Requirements & Working Conditions: Ability to stand and walk for extended periods of time (2/3 or more of the workday), and perform tasks that require bending, stooping, kneeling, or crouching. Ability to work with and around others for extended periods of time (2/3 or more of the workday). Ability to frequently lift up to 25 pounds, and occasionally lift up to 50 pounds, in compliance with OSHA guidelines. Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices. Keen eyesight to read small print/text/figures and to identify quality defects (including in low-light situations). Comfortable working in environments with varying temperatures and noise levels. Employment for this position is contingent on the individual obtaining and maintaining all Company, customer, and service location requirements (including vaccination status), which may be subject to change at any time. Education, Experience, Qualifications: Required High school diploma or GED Valid driver's license Preferred Demonstrates knowledge of PC software applications including Word, Excel, QuickBooks and seeks knowledge of Company software i.e. Qnet The statements listed above are intended to describe the general nature and level of work performed by the individual filling this position and is subject to change. This is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as assigned by management. The Company reserves the right to modify, interpret, or apply this job description as appropriate in its business judgment. This job description itself is not a contract of employment, implied or otherwise. PI1783b7a7ca61-6050
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit