Operations Review Audit Analyst - Hybrid This Jobot Job is hosted by: Melanie Courtney Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: Our client is a pioneer in online lending that has developed 14+ consumer finance brands in the US and UK and has served more than 4 million underserved consumers for over 20 years. Why join us? Great culture Top Benefits Growth opportunities Job Details Job Summary: The Operations Review Audit Analyst will examine financial, operational, and strategic contact center issues and provide decision support through the development of advanced reporting tools. The Operations Review Audit Analyst will partner with our clients and vendor partners to improve operations efficiencies, improve customer experience, and reduce credit risk exposure and credit losses in consumer loan portfolios. Improvements are achieved through a combination of research analysis, monitoring key metrics, building new reporting tools and applications, incorporating data from multiple third-party vendors, developing effective collection strategies, utilizing champion-challenger strategy testing and collaborating with risk management. Duties and Responsibilities: Work closely with the loan operations leadership team in performing high-level operations analysis. Develop performance reporting strategies based on improving customer experience and profitability. Track patterns and outliers in customer contact traffic to look for ways to improve our services and products to reduce contacts. Build repeatable or ad hoc queries and reports and work with Enterprise Information Management to automate reports for other users to run across the Enterprise population of report users. Review, maintain, and create strategies for email and chat channels. Create a collections/risk database and query tool to efficiently provide robust information to drive decisioning and strategies at various timeframe intervals. Use statistical and query tools such as SAS or SQL, develop analyses, strategy, and performance reporting for collections and risk management. Develop and leverage collections/risk management reporting to monitor current and emerging risk exposure and to analyze collections and strategy performance. Present findings and make recommendations to the collections and risk management team. Build collection strategies and utilize champion-challenger testing to determine the most optimal and cost -effective risk management strategies. Review loan projections and delinquency volumes to forecast staff needed for collection vendor sites for both internal and contracted for clients. Responsible for monthly debt sale process from start to finish. Education and Experience: Bachelor's degree in business, computer science, mathematics preferred, or equivalent work - related experience in a fast- paced call center environment. Minimum of 1-year previous experience in a Dialer Analyst role in a blended collection call center required. Minimum of 1-year previous experience in a Collections environment required. 2 years of previous experience in an inbound/outbound call center environment is preferred. Previous financial industry experience is a plus. Proficiency in Microsoft Office Suite, with expert level in Excel. Demonstrated ability to manipulate data within complex models and databases. Strong SQL programming skills preferred. Ability to work independently and take initiative, while multi-tasking. Must have strong problem-solving and organization skills with strong attention to detail and the ability to manage multiple projects. Excellent written and verbal communication skills. Team player who will work efficiently and effectively in a fast-paced environment Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/01/2026
Full time
Operations Review Audit Analyst - Hybrid This Jobot Job is hosted by: Melanie Courtney Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: Our client is a pioneer in online lending that has developed 14+ consumer finance brands in the US and UK and has served more than 4 million underserved consumers for over 20 years. Why join us? Great culture Top Benefits Growth opportunities Job Details Job Summary: The Operations Review Audit Analyst will examine financial, operational, and strategic contact center issues and provide decision support through the development of advanced reporting tools. The Operations Review Audit Analyst will partner with our clients and vendor partners to improve operations efficiencies, improve customer experience, and reduce credit risk exposure and credit losses in consumer loan portfolios. Improvements are achieved through a combination of research analysis, monitoring key metrics, building new reporting tools and applications, incorporating data from multiple third-party vendors, developing effective collection strategies, utilizing champion-challenger strategy testing and collaborating with risk management. Duties and Responsibilities: Work closely with the loan operations leadership team in performing high-level operations analysis. Develop performance reporting strategies based on improving customer experience and profitability. Track patterns and outliers in customer contact traffic to look for ways to improve our services and products to reduce contacts. Build repeatable or ad hoc queries and reports and work with Enterprise Information Management to automate reports for other users to run across the Enterprise population of report users. Review, maintain, and create strategies for email and chat channels. Create a collections/risk database and query tool to efficiently provide robust information to drive decisioning and strategies at various timeframe intervals. Use statistical and query tools such as SAS or SQL, develop analyses, strategy, and performance reporting for collections and risk management. Develop and leverage collections/risk management reporting to monitor current and emerging risk exposure and to analyze collections and strategy performance. Present findings and make recommendations to the collections and risk management team. Build collection strategies and utilize champion-challenger testing to determine the most optimal and cost -effective risk management strategies. Review loan projections and delinquency volumes to forecast staff needed for collection vendor sites for both internal and contracted for clients. Responsible for monthly debt sale process from start to finish. Education and Experience: Bachelor's degree in business, computer science, mathematics preferred, or equivalent work - related experience in a fast- paced call center environment. Minimum of 1-year previous experience in a Dialer Analyst role in a blended collection call center required. Minimum of 1-year previous experience in a Collections environment required. 2 years of previous experience in an inbound/outbound call center environment is preferred. Previous financial industry experience is a plus. Proficiency in Microsoft Office Suite, with expert level in Excel. Demonstrated ability to manipulate data within complex models and databases. Strong SQL programming skills preferred. Ability to work independently and take initiative, while multi-tasking. Must have strong problem-solving and organization skills with strong attention to detail and the ability to manage multiple projects. Excellent written and verbal communication skills. Team player who will work efficiently and effectively in a fast-paced environment Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Technical Analyst Closing Date: 1/23/2026 Location: District Pay Information: Range 5 ($7,455.41 - $12,144.08) per month based on the 2024 Supervisory & Professional Administrators' Association . Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Supervisory & Professional Administrators' AssociationHandbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements and Handbooks , and more information about terms and conditions of employment to include salary and benefits. Position Equivalent FTE: 1.0 FTE No. Months: 12 months Position Number: 011830 FLSA Status: Exempt (does not accrue overtime) Position Type: Classified Bargaining Unit: Supervisory & Professional Range: 5 Department: People, Culture, & Tech Services The Position: Under the direction of the Manager of Applications Development, this position's primary duties are to provide technical support and analysis of Finance/HR/Student Services systems; coordinate, facilitate and manage project tasks and timelines; develop and maintain test scripts; provide fit-gap analysis for business process workflows and configuration; perform program testing and training and develop end-user documentation. Example of Duties: Diagnose and resolve data and application issues with both the IT technical staff and the end user departments and utilize systems analysis techniques to determine the specifications required by end-user departments for Finance/HR/Student Services systems. Assist stakeholders with developing functional and technical requirements for systems fixes and enhancements. Develop test plans, coordinate test data and manage the implementation of software programs and application changes and computer system enhancements. Develop and maintain test scripts and plans as required. Experience with automated testing software. Coordinate, facilitate projects and maintain project plans. Respond to inquiries from key stakeholders and departments, end users and/or external agencies. Maintain effective working relationships with vendors, administrators, and IT staff. Analyze, create and maintain security profiles, roles and workflow setup. Perform data analysis, queries, and reporting using SQL and query tools. Help manage patching and upgrade projects and related calendars. Manage and monitor third party vendor secure file transfers and reach out to key points of contact as needed to coordinate any items or issues. Perform other related duties as assigned. Classification Description: Click here for description. If you would like to open the link in a different tab or window, right click and select the option. Desired Qualifications: Recent, broad and extensive experience in the following areas: At least 5 years working as a Technical Analyst, Systems Analyst or Technical Liaison supporting Finance/Human Resources/Student Systems such as PeopleSoft or Oracle Fusion. Working with various database management systems and able to map data conversion requirements, including working with SQL data and being able to write queries using SQL or query tool. Working knowledge and experience with gathering, documenting and developing test plans/scripts for system modifications and enhancements. Experience coordinating, facilitating and managing project tasks and timelines. Demonstrated experience of security and workflow configuration and management in applications. Experience with application upgrades, annual regulatory requirements and system enhancements. This would include developing calendars, outlining tasks and coordinating testing and implementation. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI) . A copy of the evaluation must be submitted with your online application. Commitment to Diversity: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals. Click here for the EEO / Diversity / Nondiscrimination - Policies and Procedures Special Instructions to Applicants: To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; AND, Three (3) professional references listed within the online application. Tentative Timeline (Subject to Amendments): First Round Interviews: February 11, 2026-February 12, 2026 Second Round Interviews: Late February Conditions of Employment: SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit "official" college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. EMPLOYMENT AFTER RETIREMENT If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information Additional Information: EMPLOYEE BENEFITS SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment. Medical, dental, and vision plans are 100% employer paid for you and all dependents $100,000 group term life insurance 25 vacation days, 12 sick days, 16 holidays, and winter recess paid time off Tuition reimbursement Educational incentive program (for salary advancement) CalPERS employer contribution rate of 26.81% Posting Number: CL01858 To apply, visit: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-032449ff6311ca4eb2b75fd741ef0f16
01/14/2026
Full time
Technical Analyst Closing Date: 1/23/2026 Location: District Pay Information: Range 5 ($7,455.41 - $12,144.08) per month based on the 2024 Supervisory & Professional Administrators' Association . Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Supervisory & Professional Administrators' AssociationHandbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements and Handbooks , and more information about terms and conditions of employment to include salary and benefits. Position Equivalent FTE: 1.0 FTE No. Months: 12 months Position Number: 011830 FLSA Status: Exempt (does not accrue overtime) Position Type: Classified Bargaining Unit: Supervisory & Professional Range: 5 Department: People, Culture, & Tech Services The Position: Under the direction of the Manager of Applications Development, this position's primary duties are to provide technical support and analysis of Finance/HR/Student Services systems; coordinate, facilitate and manage project tasks and timelines; develop and maintain test scripts; provide fit-gap analysis for business process workflows and configuration; perform program testing and training and develop end-user documentation. Example of Duties: Diagnose and resolve data and application issues with both the IT technical staff and the end user departments and utilize systems analysis techniques to determine the specifications required by end-user departments for Finance/HR/Student Services systems. Assist stakeholders with developing functional and technical requirements for systems fixes and enhancements. Develop test plans, coordinate test data and manage the implementation of software programs and application changes and computer system enhancements. Develop and maintain test scripts and plans as required. Experience with automated testing software. Coordinate, facilitate projects and maintain project plans. Respond to inquiries from key stakeholders and departments, end users and/or external agencies. Maintain effective working relationships with vendors, administrators, and IT staff. Analyze, create and maintain security profiles, roles and workflow setup. Perform data analysis, queries, and reporting using SQL and query tools. Help manage patching and upgrade projects and related calendars. Manage and monitor third party vendor secure file transfers and reach out to key points of contact as needed to coordinate any items or issues. Perform other related duties as assigned. Classification Description: Click here for description. If you would like to open the link in a different tab or window, right click and select the option. Desired Qualifications: Recent, broad and extensive experience in the following areas: At least 5 years working as a Technical Analyst, Systems Analyst or Technical Liaison supporting Finance/Human Resources/Student Systems such as PeopleSoft or Oracle Fusion. Working with various database management systems and able to map data conversion requirements, including working with SQL data and being able to write queries using SQL or query tool. Working knowledge and experience with gathering, documenting and developing test plans/scripts for system modifications and enhancements. Experience coordinating, facilitating and managing project tasks and timelines. Demonstrated experience of security and workflow configuration and management in applications. Experience with application upgrades, annual regulatory requirements and system enhancements. This would include developing calendars, outlining tasks and coordinating testing and implementation. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI) . A copy of the evaluation must be submitted with your online application. Commitment to Diversity: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals. Click here for the EEO / Diversity / Nondiscrimination - Policies and Procedures Special Instructions to Applicants: To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; AND, Three (3) professional references listed within the online application. Tentative Timeline (Subject to Amendments): First Round Interviews: February 11, 2026-February 12, 2026 Second Round Interviews: Late February Conditions of Employment: SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit "official" college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. EMPLOYMENT AFTER RETIREMENT If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information Additional Information: EMPLOYEE BENEFITS SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment. Medical, dental, and vision plans are 100% employer paid for you and all dependents $100,000 group term life insurance 25 vacation days, 12 sick days, 16 holidays, and winter recess paid time off Tuition reimbursement Educational incentive program (for salary advancement) CalPERS employer contribution rate of 26.81% Posting Number: CL01858 To apply, visit: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-032449ff6311ca4eb2b75fd741ef0f16
Possible Contract to Hire Business Partner - Finance Job Summary Under minimal supervision performs financial analysis of complex program or expansion projects, utilizing hospital system data to identify key metrics, ratios, and trends for various programs, and create reports to reflect financial projections and results per DHHA financial review standards. Produce various monthly department/functional area reporting with actionable executive level variance commentary (budget comparison, Flex-Budget & Trend) to assist in department and executive variance analysis. Assist department managers in preparing annual budget and forecasts to ensure accurate and timely budget and forecast completion. Essential Functions: Understand all elements of the assigned departments business (i.e. Health Care Company benchmarking, Productivity Metrics). Perform financial analysis of projects, budget expansions or current operations. Include financial ratios where appropriate, ROI, income statement proformas and summarized results per DHHA financial standards. Chart and graph key metrics, analysis results and financial and budget trends. Follow-up projects to measure success or assist with course corrections. Coordinate and participate in budget expansion process, line of business review, and operations analyses. (25%) Assist managers in preparing annual budget and forecast, monitoring expenses, and identifying key areas for cost containment or reductions. Utilize budget software to identify variances and produce reports to monitor staffing, supplies, revenues and general expenses. Assist in preparing personnel budget impact reports. Develop worksheets to accumulate budget/forecast development assumptions. (25%) Participate in monthly hospital-wide variance reporting, financial statement creation and researching accounting variances. Produce monthly reports for executive management and departments to communicate month-end results. Provide actionable executive level variance analysis as directed, and within the stated monthly close process. (25%) Education: Bachelor's Degree Required Work Experience: 4-6 years Typically 3-5 years of experience in a senior analyst capacity analyzing business projects, preparing financial reports, analyzing data, calculating financial ratios. Required and Healthcare and SQL reporting experience preferred. Knowledge, Skills and Abilities: Ability to quickly understand operations and key financial components to create a financial analysis, model the project or operation, and summarize results. Strong financial skills and background in budget preparation and working with departments. Excellent written and oral communications skills. Excellent interpersonal skills. Proficient in Microsoft Excel, Word, Power Point, and working with databases
01/07/2026
Full time
Possible Contract to Hire Business Partner - Finance Job Summary Under minimal supervision performs financial analysis of complex program or expansion projects, utilizing hospital system data to identify key metrics, ratios, and trends for various programs, and create reports to reflect financial projections and results per DHHA financial review standards. Produce various monthly department/functional area reporting with actionable executive level variance commentary (budget comparison, Flex-Budget & Trend) to assist in department and executive variance analysis. Assist department managers in preparing annual budget and forecasts to ensure accurate and timely budget and forecast completion. Essential Functions: Understand all elements of the assigned departments business (i.e. Health Care Company benchmarking, Productivity Metrics). Perform financial analysis of projects, budget expansions or current operations. Include financial ratios where appropriate, ROI, income statement proformas and summarized results per DHHA financial standards. Chart and graph key metrics, analysis results and financial and budget trends. Follow-up projects to measure success or assist with course corrections. Coordinate and participate in budget expansion process, line of business review, and operations analyses. (25%) Assist managers in preparing annual budget and forecast, monitoring expenses, and identifying key areas for cost containment or reductions. Utilize budget software to identify variances and produce reports to monitor staffing, supplies, revenues and general expenses. Assist in preparing personnel budget impact reports. Develop worksheets to accumulate budget/forecast development assumptions. (25%) Participate in monthly hospital-wide variance reporting, financial statement creation and researching accounting variances. Produce monthly reports for executive management and departments to communicate month-end results. Provide actionable executive level variance analysis as directed, and within the stated monthly close process. (25%) Education: Bachelor's Degree Required Work Experience: 4-6 years Typically 3-5 years of experience in a senior analyst capacity analyzing business projects, preparing financial reports, analyzing data, calculating financial ratios. Required and Healthcare and SQL reporting experience preferred. Knowledge, Skills and Abilities: Ability to quickly understand operations and key financial components to create a financial analysis, model the project or operation, and summarize results. Strong financial skills and background in budget preparation and working with departments. Excellent written and oral communications skills. Excellent interpersonal skills. Proficient in Microsoft Excel, Word, Power Point, and working with databases
Alameda County Public Healths Department is recruiting for temporary: INFORMATION SYSTEMS MANAGER $66.92-$85.42 Hourly Alameda County Human Resource Services TEMPORARY ASSIGNMENT POOL Temporary employees are not entitled to full County benefits. Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open. Assignments are expected to last approximately 12 months to 18 months depending on the need of the department. Public Healths INFORMATION SYSTEMS The mission of Information Systems is to support the Public Health Department in achieving its goals through the provision of technology-based solutions, expertise and services that improve the Departments efficiency and unity. Major Unit components Collaborate with ACPHD programs to provide and improve information systems that promote the health of Alameda County residents Research new trends and technologies to improve efficiency of operations Enhance and promote effective communication processes Identify cost-effective means and alternative resources to provide services Visit us to learn more about our program and services. / THE POSITION Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required. Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a departments information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope. THE IDEAL CANDIDATES This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned. ESSENTIAL DUTIES The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed. 1.Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications. 2.Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency. 3.Defines the scope of information system problems and goals and identifies data collection processes and procedures. 4.Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used. 5.Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance. 6.Meets with all providers and software vendors to evaluate new software products leveraging AI technology. 7.Supervises subordinate technical and professional staff involved in the development and support of applications. 8.Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals. 9.Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency. 10.Develop complex programs and applications for information systems. INFORMATION SYSTEMS MANAGER (Click above for comprehensive job description and additional qualifications.) MINIMUM QUALIFICATIONS Education: Possession of a Bachelors degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience. AND Experience: The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff. OR II HOW TO APPLY An Alameda County application is required to be considered for this recruitment. Please email the Job Application, resume and a cover letter to: Tyler Clark, () Alameda Countys job application template is available online on Alameda Countys Online Employment Center at NEW USERS can click on Fill out an application to fill out an application template. Once the application is completed, please click on the Review tab to Print/Save My Application. A PDF version or digital scan of the application must be submitted to the email address above. Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.
01/06/2026
Alameda County Public Healths Department is recruiting for temporary: INFORMATION SYSTEMS MANAGER $66.92-$85.42 Hourly Alameda County Human Resource Services TEMPORARY ASSIGNMENT POOL Temporary employees are not entitled to full County benefits. Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open. Assignments are expected to last approximately 12 months to 18 months depending on the need of the department. Public Healths INFORMATION SYSTEMS The mission of Information Systems is to support the Public Health Department in achieving its goals through the provision of technology-based solutions, expertise and services that improve the Departments efficiency and unity. Major Unit components Collaborate with ACPHD programs to provide and improve information systems that promote the health of Alameda County residents Research new trends and technologies to improve efficiency of operations Enhance and promote effective communication processes Identify cost-effective means and alternative resources to provide services Visit us to learn more about our program and services. / THE POSITION Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required. Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a departments information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope. THE IDEAL CANDIDATES This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned. ESSENTIAL DUTIES The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed. 1.Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications. 2.Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency. 3.Defines the scope of information system problems and goals and identifies data collection processes and procedures. 4.Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used. 5.Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance. 6.Meets with all providers and software vendors to evaluate new software products leveraging AI technology. 7.Supervises subordinate technical and professional staff involved in the development and support of applications. 8.Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals. 9.Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency. 10.Develop complex programs and applications for information systems. INFORMATION SYSTEMS MANAGER (Click above for comprehensive job description and additional qualifications.) MINIMUM QUALIFICATIONS Education: Possession of a Bachelors degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience. AND Experience: The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff. OR II HOW TO APPLY An Alameda County application is required to be considered for this recruitment. Please email the Job Application, resume and a cover letter to: Tyler Clark, () Alameda Countys job application template is available online on Alameda Countys Online Employment Center at NEW USERS can click on Fill out an application to fill out an application template. Once the application is completed, please click on the Review tab to Print/Save My Application. A PDF version or digital scan of the application must be submitted to the email address above. Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.