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Service Center Analyst
NuAxis Innovations Sterling, Virginia
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/08/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Applications Engineer - Pump & Fluid Systems
Tencarva Machinery Company Greensboro, North Carolina
Partner with Sales Engineers to develop pump system solutions for industrial and municipal fluid handling applications, translating customer needs into equipment selections, quotations, and proposal packages that balance technical requirements with commercial viability. The pumps and related equipment supported by this position are used in manufacturing facilities, process systems, and municipal infrastructure - not as components within vehicles, engines, or heavy equipment. Support projects through submittals, order review, and execution to help ensure the equipment delivered meets customer requirements and application specifications. Evaluate system conditions and performance, select pumps and supporting equipment, and collaborate with Sales Engineers, customers, vendors, and internal teams throughout the project lifecycle. This position is NOT eligible for sponsorship (or transfer of sponsorship) at this time or in the future. Applicants must be authorized to work for ANY employer in the U.S. What You'll Be Responsible For Review customer requirements, specifications, drawings, and application data Perform pump sizing, selection, and system configuration for industrial and municipal applications Select supporting equipment and accessories based on application requirements Prepare quotations, bills of material, and technical proposal packages Develop schematics, layouts, and supporting documentation as needed Review contract scope and specifications for compliance, documentation, calculations, and testing requirements Support submittal development and technical review after award Stay engaged after award to help ensure the equipment package and final deliverables remain aligned with the application and specifications Work with vendors, purchasing, production, service, and sales to keep projects aligned and moving Maintain accurate records of quotes, opportunities, projects, and correspondence Develop and maintain expertise across assigned product lines, software tools, and pump applications About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 60,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. Why Tencarva Annual Incentive Ownership Opportunities Profit Sharing via 401(k) Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays Tencarva is one of the largest and most respected pump distributors in the United States. Stable, growing company with strong financial performance and no history of layoffs. Opportunity to work on complex industrial and municipal pump applications Broad exposure to engineered systems, pump packages, and a variety of product lines Collaborative environment with experienced Sales Engineers and technical teams Insurance benefits include medical, dental, vision, disability, and life What We're Looking For 3+ years of Applications Engineering or related pump industry experience required Bachelor's degree in Mechanical Engineering or a related engineering or technical discipline required Pump OEM or industrial pump distributor experience preferred Understanding of pump hydraulics, pump construction, and system applications Ability to interpret specifications, contracts, P&IDs, drawings, and technical submittal requirements Experience working with ERP systems, quotation tools, or order management systems preferred Experience with CAD, SolidWorks, or similar design tools preferred Ability to develop technically accurate proposals and bills of material Strong communication skills and sound engineering judgment Comfortable working through both pre-award and post-award phases of a project Relevant Experience / Key Skills Applications engineering, pump sizing and selection, hydraulic calculations, system curves, total dynamic head, NPSH, head loss, pump performance evaluation, centrifugal pumps, vertical turbine pumps, submersible pumps, positive displacement pumps, pump systems, pump stations, lift stations, municipal water and wastewater, industrial process systems, force mains, wet wells, piping systems, valves and accessories, equipment packages, rotating equipment, technical proposals, quotations, cost estimating, bills of material, equipment schedules, technical specifications, contract document review, P&IDs, drawings, schematics, submittals, shop drawings, RFIs, vendor data review, scope review, order review, procurement support, project coordination, specification compliance, testing requirements, factory acceptance testing, startup and commissioning support, O&M documentation, CAD, AutoCAD, SolidWorks, ERP systems, order management systems The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI18f6b38a13a8-4645
08/08/2026
Full time
Partner with Sales Engineers to develop pump system solutions for industrial and municipal fluid handling applications, translating customer needs into equipment selections, quotations, and proposal packages that balance technical requirements with commercial viability. The pumps and related equipment supported by this position are used in manufacturing facilities, process systems, and municipal infrastructure - not as components within vehicles, engines, or heavy equipment. Support projects through submittals, order review, and execution to help ensure the equipment delivered meets customer requirements and application specifications. Evaluate system conditions and performance, select pumps and supporting equipment, and collaborate with Sales Engineers, customers, vendors, and internal teams throughout the project lifecycle. This position is NOT eligible for sponsorship (or transfer of sponsorship) at this time or in the future. Applicants must be authorized to work for ANY employer in the U.S. What You'll Be Responsible For Review customer requirements, specifications, drawings, and application data Perform pump sizing, selection, and system configuration for industrial and municipal applications Select supporting equipment and accessories based on application requirements Prepare quotations, bills of material, and technical proposal packages Develop schematics, layouts, and supporting documentation as needed Review contract scope and specifications for compliance, documentation, calculations, and testing requirements Support submittal development and technical review after award Stay engaged after award to help ensure the equipment package and final deliverables remain aligned with the application and specifications Work with vendors, purchasing, production, service, and sales to keep projects aligned and moving Maintain accurate records of quotes, opportunities, projects, and correspondence Develop and maintain expertise across assigned product lines, software tools, and pump applications About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 60,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. Why Tencarva Annual Incentive Ownership Opportunities Profit Sharing via 401(k) Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays Tencarva is one of the largest and most respected pump distributors in the United States. Stable, growing company with strong financial performance and no history of layoffs. Opportunity to work on complex industrial and municipal pump applications Broad exposure to engineered systems, pump packages, and a variety of product lines Collaborative environment with experienced Sales Engineers and technical teams Insurance benefits include medical, dental, vision, disability, and life What We're Looking For 3+ years of Applications Engineering or related pump industry experience required Bachelor's degree in Mechanical Engineering or a related engineering or technical discipline required Pump OEM or industrial pump distributor experience preferred Understanding of pump hydraulics, pump construction, and system applications Ability to interpret specifications, contracts, P&IDs, drawings, and technical submittal requirements Experience working with ERP systems, quotation tools, or order management systems preferred Experience with CAD, SolidWorks, or similar design tools preferred Ability to develop technically accurate proposals and bills of material Strong communication skills and sound engineering judgment Comfortable working through both pre-award and post-award phases of a project Relevant Experience / Key Skills Applications engineering, pump sizing and selection, hydraulic calculations, system curves, total dynamic head, NPSH, head loss, pump performance evaluation, centrifugal pumps, vertical turbine pumps, submersible pumps, positive displacement pumps, pump systems, pump stations, lift stations, municipal water and wastewater, industrial process systems, force mains, wet wells, piping systems, valves and accessories, equipment packages, rotating equipment, technical proposals, quotations, cost estimating, bills of material, equipment schedules, technical specifications, contract document review, P&IDs, drawings, schematics, submittals, shop drawings, RFIs, vendor data review, scope review, order review, procurement support, project coordination, specification compliance, testing requirements, factory acceptance testing, startup and commissioning support, O&M documentation, CAD, AutoCAD, SolidWorks, ERP systems, order management systems The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI18f6b38a13a8-4645
Agency Support Analyst
Michigan Farm Bureau Lansing, Michigan
Agency Support Analyst To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system. Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage. Required High school diploma or equivalent required. Three years of experience in information technology or concentrated use of personal computers required. Good understanding of insurance concepts required. Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience. Preferred Associate's or bachelor's degree in business or computer science preferred. Experience in customer service or technical help desk environment preferred. Understanding of Farm Bureau's processing environment preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI02d2b85cc86d-0576
08/08/2026
Full time
Agency Support Analyst To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system. Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage. Required High school diploma or equivalent required. Three years of experience in information technology or concentrated use of personal computers required. Good understanding of insurance concepts required. Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience. Preferred Associate's or bachelor's degree in business or computer science preferred. Experience in customer service or technical help desk environment preferred. Understanding of Farm Bureau's processing environment preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI02d2b85cc86d-0576
Field Service Manager
Canon U.S.A., Inc. Birmingham, Alabama
Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890
08/08/2026
Full time
Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890
Systems Engineer I
Markem-Imaje Keene, New Hampshire
Markem-Imaje, A Dover Company, is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Based in Downers Grove, IL, Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. The Role The Systems Engineer I will be part of a global, cross-disciplinary team developing and integrating systems for Markem-Imaje current and future Drop-on-Demand (DoD) printers. You will have the opportunity to work with talented engineers in a global environment, building complex products - from proof of concept to production - across a variety of printing technologies targeted to meet our customers' needs and the strategic objectives of Markem-Imaje. Job Responsibilities: • Serve as the primary translator between customer needs and engineering execution - decomposing customer requests, primarily software-related, into clear, actionable system and software requirements. • Author and maintain functional specifications, software requirements specifications, and theories of operation for DoD printer systems and subsystems. • Work closely with the software engineering team to ensure requirements are well-defined, unambiguous, and implementable, and serve as the point of contact for requirements clarification throughout development. • Facilitate requirements reviews with cross-functional stakeholders including software, firmware, electrical, and mechanical teams to validate completeness and consistency. • Define and maintain system-level architecture documentation, including hardware-firmware-software interface definitions and behavioral descriptions. • Translate product marketing inputs and customer use cases into structured requirements using established systems engineering practices. • Support verification and validation activities by developing acceptance criteria and traceability matrices linked to system requirements. • Manage requirements lifecycle using Jira and Ease Requirements, ensuring traceability from customer need through design, implementation, and test. • Stay abreast of industry trends in embedded systems, software architectures, and inkjet/DoD printing technology. Job Requirements: • Hands-on experience with embedded firmware development (C/C++, RTOS environments) and/or electronic hardware design. • Demonstrated experience with hardware-firmware co-design, PCB bring-up, and debugging at the hardware-software interface. • Demonstrated experience with embedded firmware and/or software development processes; direct coding experience not required but ability to communicate fluently with software teams is essential. • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Systems Engineering. • Minimum 3-4 years of experience in an engineering individual contributor role within an industrial environment; 1-2 years of systems engineering experience preferred. • Demonstrated experience writing system specifications, software requirements, or theories of operation in a hardware/software product development environment. • Experience with SysML/UML modeling is preferred. • Strong ability to take ambiguous customer or stakeholder inputs and translate them into structured, actionable requirements. • Experience in all elements of systems engineering: requirements definition through design, integration, verification, and validation (V&V). • Proficiency with Jira and Ease Requirements for requirements management and agile project tracking is required. • Experience using quality tools (FMEA, 5 Whys, etc.). • Knowledge of marking and coding equipment, especially using drop-on-demand inkjet technology, is highly desirable. • Excellent written and oral communication skills. • Ability to define a path to solve complex problems, share that vision, and support the team for execution. • Innovative, autonomous, and able to motivate others. The right candidate will align to our values and culture: • Collaborative entrepreneurial spirit • Winning through customers • High ethical standards, openness and trust • Expectations for results • Respect and value people If you believe you match our values and have the experience we're looking for, apply! We can't wait to hear from you! Work Arrangement: Hybrid Pay Range: - annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 64 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition reimbursement at the maximum amount of $5,250 per employee per calendar year, business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function:
08/08/2026
Full time
Markem-Imaje, A Dover Company, is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Based in Downers Grove, IL, Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. The Role The Systems Engineer I will be part of a global, cross-disciplinary team developing and integrating systems for Markem-Imaje current and future Drop-on-Demand (DoD) printers. You will have the opportunity to work with talented engineers in a global environment, building complex products - from proof of concept to production - across a variety of printing technologies targeted to meet our customers' needs and the strategic objectives of Markem-Imaje. Job Responsibilities: • Serve as the primary translator between customer needs and engineering execution - decomposing customer requests, primarily software-related, into clear, actionable system and software requirements. • Author and maintain functional specifications, software requirements specifications, and theories of operation for DoD printer systems and subsystems. • Work closely with the software engineering team to ensure requirements are well-defined, unambiguous, and implementable, and serve as the point of contact for requirements clarification throughout development. • Facilitate requirements reviews with cross-functional stakeholders including software, firmware, electrical, and mechanical teams to validate completeness and consistency. • Define and maintain system-level architecture documentation, including hardware-firmware-software interface definitions and behavioral descriptions. • Translate product marketing inputs and customer use cases into structured requirements using established systems engineering practices. • Support verification and validation activities by developing acceptance criteria and traceability matrices linked to system requirements. • Manage requirements lifecycle using Jira and Ease Requirements, ensuring traceability from customer need through design, implementation, and test. • Stay abreast of industry trends in embedded systems, software architectures, and inkjet/DoD printing technology. Job Requirements: • Hands-on experience with embedded firmware development (C/C++, RTOS environments) and/or electronic hardware design. • Demonstrated experience with hardware-firmware co-design, PCB bring-up, and debugging at the hardware-software interface. • Demonstrated experience with embedded firmware and/or software development processes; direct coding experience not required but ability to communicate fluently with software teams is essential. • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Systems Engineering. • Minimum 3-4 years of experience in an engineering individual contributor role within an industrial environment; 1-2 years of systems engineering experience preferred. • Demonstrated experience writing system specifications, software requirements, or theories of operation in a hardware/software product development environment. • Experience with SysML/UML modeling is preferred. • Strong ability to take ambiguous customer or stakeholder inputs and translate them into structured, actionable requirements. • Experience in all elements of systems engineering: requirements definition through design, integration, verification, and validation (V&V). • Proficiency with Jira and Ease Requirements for requirements management and agile project tracking is required. • Experience using quality tools (FMEA, 5 Whys, etc.). • Knowledge of marking and coding equipment, especially using drop-on-demand inkjet technology, is highly desirable. • Excellent written and oral communication skills. • Ability to define a path to solve complex problems, share that vision, and support the team for execution. • Innovative, autonomous, and able to motivate others. The right candidate will align to our values and culture: • Collaborative entrepreneurial spirit • Winning through customers • High ethical standards, openness and trust • Expectations for results • Respect and value people If you believe you match our values and have the experience we're looking for, apply! We can't wait to hear from you! Work Arrangement: Hybrid Pay Range: - annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 64 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition reimbursement at the maximum amount of $5,250 per employee per calendar year, business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function:
Business Intelligence Manager
Butcher Power Products Rancho Cordova, California
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
Business Intelligence Manager
Butcher Power Products Rancho Cordova, California
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
Senior Infrastructure & Security Engineer
Butcher Power Products Rancho Cordova, California
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: Butcher Power Products (BPP) is seeking a Senior Infrastructure & Security Engineer to join our growing Information Technology team. This is a unique opportunity for an experienced technology professional to help shape the future of IT operations within a rapidly evolving organization. BPP has recently completed a significant transformation to a modern Microsoft enterprise platform, including Microsoft 365 E5, Entra ID, Intune, Defender, Azure services, and a Cisco-based network infrastructure. The successful candidate will serve as the primary technical owner and subject matter expert for networking, infrastructure, cloud operations, identity security, and cybersecurity initiatives. Working alongside existing IT staff and strategic service providers, this individual will help establish internal ownership of critical technology platforms and reduce long-term reliance on managed service providers. This is a highly visible, hands-on engineering role that combines architecture, administration, operational support, security, project leadership, and technology strategy. Key Responsibilities: Infrastructure & Network Engineering: Own and administer Cisco Meraki networking environments, including switching, wireless, SD-WAN, VPN, and firewall services. Manage Cisco Umbrella, Duo MFA, and related network security technologies. Design, implement, and maintain network architecture standards. Manage network performance, availability, monitoring, and troubleshooting. Lead network expansion and modernization initiatives. Serve as primary escalation point for complex infrastructure issues. Maintain network diagrams, standards, and technical documentation. Security Engineering & Operations: Own operational administration of Microsoft Defender security solutions. Administer Microsoft Entra ID security controls, Conditional Access, and identity protection capabilities. Manage privileged access controls, RBAC, and security governance processes. Coordinate vulnerability management and remediation activities. Partner with eSentire and other security providers for incident response and threat management. Conduct risk assessments and security reviews. Lead implementation of security best practices aligned to Zero Trust principles. Develop and maintain cybersecurity policies, standards, and operational procedures. Microsoft Cloud & Identity Administration: Administer Microsoft 365, Entra ID, Intune, and Azure environments. Support cloud architecture and platform governance initiatives. Manage identity lifecycle processes and authentication services. Support compliance, device management, and endpoint security initiatives. Participate in future cloud modernization and automation projects. Evaluate and implement improvements to Microsoft security and infrastructure platforms. Technical Leadership & MSP Transition: Act as technical owner for infrastructure and security vendors. Develop plans to transition operational responsibilities from managed service providers to internal IT resources. Validate vendor recommendations and architectural decisions. Identify opportunities to improve service quality, operational efficiency, and cost effectiveness. Provide technical mentorship to engineers and support staff. Service Delivery & Support: Serve as Tier III escalation resource. Participate in troubleshooting complex user and infrastructure issues. Support major incidents and problem management activities. Contribute to continuous improvement of support processes and documentation. Utilize Jira Service Management and established ITIL-style processes. Qualifications: Required: 7+ years of experience in systems, infrastructure, networking, or cybersecurity roles. Experience administering Microsoft 365 environments. Experience with Microsoft Entra ID and identity security. Experience with Microsoft Defender security platforms. Strong networking fundamentals including routing, switching, VLANs, VPNs, wireless, and firewall technologies. Experience supporting Cisco or Meraki environments. Strong troubleshooting and analytical skills. Experience creating technical documentation and operational procedures. Ability to work independently and drive technical initiatives. Preferred: Experience transitioning services from MSP-supported environments to internal ownership. Experience with Cisco Meraki, Cisco Umbrella, and Duo. Experience with Microsoft Intune and endpoint management. Experience supporting Azure environments. Security Operations Center (SOC) collaboration experience. Manufacturing or multi-site environment experience. Certifications Preferred: CCNA Security+ SC-300 AZ-500 CISSP Meraki certifications Core Competencies: Technical Infrastructure & Networking Cybersecurity & Risk Management Microsoft Cloud & Endpoint Management Technical Leadership & Strategic Ownership Operational Excellence & Service Delivery CompensationThe base pay range for this role is $150,000 - $160,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIa685a912f9ec-4263
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: Butcher Power Products (BPP) is seeking a Senior Infrastructure & Security Engineer to join our growing Information Technology team. This is a unique opportunity for an experienced technology professional to help shape the future of IT operations within a rapidly evolving organization. BPP has recently completed a significant transformation to a modern Microsoft enterprise platform, including Microsoft 365 E5, Entra ID, Intune, Defender, Azure services, and a Cisco-based network infrastructure. The successful candidate will serve as the primary technical owner and subject matter expert for networking, infrastructure, cloud operations, identity security, and cybersecurity initiatives. Working alongside existing IT staff and strategic service providers, this individual will help establish internal ownership of critical technology platforms and reduce long-term reliance on managed service providers. This is a highly visible, hands-on engineering role that combines architecture, administration, operational support, security, project leadership, and technology strategy. Key Responsibilities: Infrastructure & Network Engineering: Own and administer Cisco Meraki networking environments, including switching, wireless, SD-WAN, VPN, and firewall services. Manage Cisco Umbrella, Duo MFA, and related network security technologies. Design, implement, and maintain network architecture standards. Manage network performance, availability, monitoring, and troubleshooting. Lead network expansion and modernization initiatives. Serve as primary escalation point for complex infrastructure issues. Maintain network diagrams, standards, and technical documentation. Security Engineering & Operations: Own operational administration of Microsoft Defender security solutions. Administer Microsoft Entra ID security controls, Conditional Access, and identity protection capabilities. Manage privileged access controls, RBAC, and security governance processes. Coordinate vulnerability management and remediation activities. Partner with eSentire and other security providers for incident response and threat management. Conduct risk assessments and security reviews. Lead implementation of security best practices aligned to Zero Trust principles. Develop and maintain cybersecurity policies, standards, and operational procedures. Microsoft Cloud & Identity Administration: Administer Microsoft 365, Entra ID, Intune, and Azure environments. Support cloud architecture and platform governance initiatives. Manage identity lifecycle processes and authentication services. Support compliance, device management, and endpoint security initiatives. Participate in future cloud modernization and automation projects. Evaluate and implement improvements to Microsoft security and infrastructure platforms. Technical Leadership & MSP Transition: Act as technical owner for infrastructure and security vendors. Develop plans to transition operational responsibilities from managed service providers to internal IT resources. Validate vendor recommendations and architectural decisions. Identify opportunities to improve service quality, operational efficiency, and cost effectiveness. Provide technical mentorship to engineers and support staff. Service Delivery & Support: Serve as Tier III escalation resource. Participate in troubleshooting complex user and infrastructure issues. Support major incidents and problem management activities. Contribute to continuous improvement of support processes and documentation. Utilize Jira Service Management and established ITIL-style processes. Qualifications: Required: 7+ years of experience in systems, infrastructure, networking, or cybersecurity roles. Experience administering Microsoft 365 environments. Experience with Microsoft Entra ID and identity security. Experience with Microsoft Defender security platforms. Strong networking fundamentals including routing, switching, VLANs, VPNs, wireless, and firewall technologies. Experience supporting Cisco or Meraki environments. Strong troubleshooting and analytical skills. Experience creating technical documentation and operational procedures. Ability to work independently and drive technical initiatives. Preferred: Experience transitioning services from MSP-supported environments to internal ownership. Experience with Cisco Meraki, Cisco Umbrella, and Duo. Experience with Microsoft Intune and endpoint management. Experience supporting Azure environments. Security Operations Center (SOC) collaboration experience. Manufacturing or multi-site environment experience. Certifications Preferred: CCNA Security+ SC-300 AZ-500 CISSP Meraki certifications Core Competencies: Technical Infrastructure & Networking Cybersecurity & Risk Management Microsoft Cloud & Endpoint Management Technical Leadership & Strategic Ownership Operational Excellence & Service Delivery CompensationThe base pay range for this role is $150,000 - $160,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIa685a912f9ec-4263
Senior Infrastructure & Security Engineer
Butcher Power Products Rancho Cordova, California
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: Butcher Power Products (BPP) is seeking a Senior Infrastructure & Security Engineer to join our growing Information Technology team. This is a unique opportunity for an experienced technology professional to help shape the future of IT operations within a rapidly evolving organization. BPP has recently completed a significant transformation to a modern Microsoft enterprise platform, including Microsoft 365 E5, Entra ID, Intune, Defender, Azure services, and a Cisco-based network infrastructure. The successful candidate will serve as the primary technical owner and subject matter expert for networking, infrastructure, cloud operations, identity security, and cybersecurity initiatives. Working alongside existing IT staff and strategic service providers, this individual will help establish internal ownership of critical technology platforms and reduce long-term reliance on managed service providers. This is a highly visible, hands-on engineering role that combines architecture, administration, operational support, security, project leadership, and technology strategy. Key Responsibilities: Infrastructure & Network Engineering: Own and administer Cisco Meraki networking environments, including switching, wireless, SD-WAN, VPN, and firewall services. Manage Cisco Umbrella, Duo MFA, and related network security technologies. Design, implement, and maintain network architecture standards. Manage network performance, availability, monitoring, and troubleshooting. Lead network expansion and modernization initiatives. Serve as primary escalation point for complex infrastructure issues. Maintain network diagrams, standards, and technical documentation. Security Engineering & Operations: Own operational administration of Microsoft Defender security solutions. Administer Microsoft Entra ID security controls, Conditional Access, and identity protection capabilities. Manage privileged access controls, RBAC, and security governance processes. Coordinate vulnerability management and remediation activities. Partner with eSentire and other security providers for incident response and threat management. Conduct risk assessments and security reviews. Lead implementation of security best practices aligned to Zero Trust principles. Develop and maintain cybersecurity policies, standards, and operational procedures. Microsoft Cloud & Identity Administration: Administer Microsoft 365, Entra ID, Intune, and Azure environments. Support cloud architecture and platform governance initiatives. Manage identity lifecycle processes and authentication services. Support compliance, device management, and endpoint security initiatives. Participate in future cloud modernization and automation projects. Evaluate and implement improvements to Microsoft security and infrastructure platforms. Technical Leadership & MSP Transition: Act as technical owner for infrastructure and security vendors. Develop plans to transition operational responsibilities from managed service providers to internal IT resources. Validate vendor recommendations and architectural decisions. Identify opportunities to improve service quality, operational efficiency, and cost effectiveness. Provide technical mentorship to engineers and support staff. Service Delivery & Support: Serve as Tier III escalation resource. Participate in troubleshooting complex user and infrastructure issues. Support major incidents and problem management activities. Contribute to continuous improvement of support processes and documentation. Utilize Jira Service Management and established ITIL-style processes. Qualifications: Required: 7+ years of experience in systems, infrastructure, networking, or cybersecurity roles. Experience administering Microsoft 365 environments. Experience with Microsoft Entra ID and identity security. Experience with Microsoft Defender security platforms. Strong networking fundamentals including routing, switching, VLANs, VPNs, wireless, and firewall technologies. Experience supporting Cisco or Meraki environments. Strong troubleshooting and analytical skills. Experience creating technical documentation and operational procedures. Ability to work independently and drive technical initiatives. Preferred: Experience transitioning services from MSP-supported environments to internal ownership. Experience with Cisco Meraki, Cisco Umbrella, and Duo. Experience with Microsoft Intune and endpoint management. Experience supporting Azure environments. Security Operations Center (SOC) collaboration experience. Manufacturing or multi-site environment experience. Certifications Preferred: CCNA Security+ SC-300 AZ-500 CISSP Meraki certifications Core Competencies: Technical Infrastructure & Networking Cybersecurity & Risk Management Microsoft Cloud & Endpoint Management Technical Leadership & Strategic Ownership Operational Excellence & Service Delivery CompensationThe base pay range for this role is $150,000 - $160,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIa685a912f9ec-4263
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: Butcher Power Products (BPP) is seeking a Senior Infrastructure & Security Engineer to join our growing Information Technology team. This is a unique opportunity for an experienced technology professional to help shape the future of IT operations within a rapidly evolving organization. BPP has recently completed a significant transformation to a modern Microsoft enterprise platform, including Microsoft 365 E5, Entra ID, Intune, Defender, Azure services, and a Cisco-based network infrastructure. The successful candidate will serve as the primary technical owner and subject matter expert for networking, infrastructure, cloud operations, identity security, and cybersecurity initiatives. Working alongside existing IT staff and strategic service providers, this individual will help establish internal ownership of critical technology platforms and reduce long-term reliance on managed service providers. This is a highly visible, hands-on engineering role that combines architecture, administration, operational support, security, project leadership, and technology strategy. Key Responsibilities: Infrastructure & Network Engineering: Own and administer Cisco Meraki networking environments, including switching, wireless, SD-WAN, VPN, and firewall services. Manage Cisco Umbrella, Duo MFA, and related network security technologies. Design, implement, and maintain network architecture standards. Manage network performance, availability, monitoring, and troubleshooting. Lead network expansion and modernization initiatives. Serve as primary escalation point for complex infrastructure issues. Maintain network diagrams, standards, and technical documentation. Security Engineering & Operations: Own operational administration of Microsoft Defender security solutions. Administer Microsoft Entra ID security controls, Conditional Access, and identity protection capabilities. Manage privileged access controls, RBAC, and security governance processes. Coordinate vulnerability management and remediation activities. Partner with eSentire and other security providers for incident response and threat management. Conduct risk assessments and security reviews. Lead implementation of security best practices aligned to Zero Trust principles. Develop and maintain cybersecurity policies, standards, and operational procedures. Microsoft Cloud & Identity Administration: Administer Microsoft 365, Entra ID, Intune, and Azure environments. Support cloud architecture and platform governance initiatives. Manage identity lifecycle processes and authentication services. Support compliance, device management, and endpoint security initiatives. Participate in future cloud modernization and automation projects. Evaluate and implement improvements to Microsoft security and infrastructure platforms. Technical Leadership & MSP Transition: Act as technical owner for infrastructure and security vendors. Develop plans to transition operational responsibilities from managed service providers to internal IT resources. Validate vendor recommendations and architectural decisions. Identify opportunities to improve service quality, operational efficiency, and cost effectiveness. Provide technical mentorship to engineers and support staff. Service Delivery & Support: Serve as Tier III escalation resource. Participate in troubleshooting complex user and infrastructure issues. Support major incidents and problem management activities. Contribute to continuous improvement of support processes and documentation. Utilize Jira Service Management and established ITIL-style processes. Qualifications: Required: 7+ years of experience in systems, infrastructure, networking, or cybersecurity roles. Experience administering Microsoft 365 environments. Experience with Microsoft Entra ID and identity security. Experience with Microsoft Defender security platforms. Strong networking fundamentals including routing, switching, VLANs, VPNs, wireless, and firewall technologies. Experience supporting Cisco or Meraki environments. Strong troubleshooting and analytical skills. Experience creating technical documentation and operational procedures. Ability to work independently and drive technical initiatives. Preferred: Experience transitioning services from MSP-supported environments to internal ownership. Experience with Cisco Meraki, Cisco Umbrella, and Duo. Experience with Microsoft Intune and endpoint management. Experience supporting Azure environments. Security Operations Center (SOC) collaboration experience. Manufacturing or multi-site environment experience. Certifications Preferred: CCNA Security+ SC-300 AZ-500 CISSP Meraki certifications Core Competencies: Technical Infrastructure & Networking Cybersecurity & Risk Management Microsoft Cloud & Endpoint Management Technical Leadership & Strategic Ownership Operational Excellence & Service Delivery CompensationThe base pay range for this role is $150,000 - $160,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIa685a912f9ec-4263
AI Operations & Data Analyst
Canon U.S.A., Inc. Melville, New York
AI Operations & Data Analyst US-NY-Melville Job ID: 34723 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Melville Headquarters About the Role Canon USA in Melville, NY is currently seeking a AI Operations & Data Analyst (Analyst, Data Analytics). In this role, you will sit at the intersection of data engineering, business strategy, and AI validation, to ensure our machine learning models and automated workflows deliver measurable value. You will be expected to develop and implement advanced AI capabilities to become a company expert in data collection, consolidation and analysis of real-world service operations data, specifically focusing on the Field Service to ensure machine learning models and automated workflows deliver actionable insights. This role will require some development of data visualization solutions and training on how to use those solutions so that key stakeholders can access information and drive improvements. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Delivers standard reports and data visualization by required deadlines with consistent and reliable accuracy Develops and implements AI solutions to automate and create efficiencies of analyses of large confidential data files to meet company goals and objectives Audits and validates AI-generated outputs (LLM summaries, automated customer updates, predictive models) to eliminate hallucinations and ensure operational accuracy Tracks real-time reliability, bias mitigation, and accuracy metrics for deployed operational AI models Translates ambiguous business challenges into structured data workflows, automation pipelines, and measurable KPIs Designs intuitive Tableau/Power BI dashboards and translate complex AI insights into compelling narratives for executive stakeholders Creates data summaries and visualizations with the ability to present those results in various forms (presentations, interactive platforms, reporting, etc ) Partners with engineering teams to scope, test, and deploy high-impact workflow automation About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline 3+ years of experience in data analytics, operations analytics, or chain, or print management operations Familiarity with cloud platforms (AWS ecosystem) and LLM orchestration frameworks (e.g., LangChain) Background supporting large enterprise accounts or client-facing delivery Analytic experience preferred. Preferred experience in product/solutions sales Significant knowledge of Microsoft Excel, including pivot tables, charts, graphs, and complex formulas Knowledge of Microsoft Access (or similar database skills) a plus Knowledge of and Oracle a plus Knowledge of Power BI, Tableau, Domo, other reporting packages a plus Very detail oriented and consistently accurate Overtime as required, especially during monthly reporting for management meetings We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 70 Yearly Salary PIea9dbd5d04cd-0382
08/08/2026
Full time
AI Operations & Data Analyst US-NY-Melville Job ID: 34723 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Melville Headquarters About the Role Canon USA in Melville, NY is currently seeking a AI Operations & Data Analyst (Analyst, Data Analytics). In this role, you will sit at the intersection of data engineering, business strategy, and AI validation, to ensure our machine learning models and automated workflows deliver measurable value. You will be expected to develop and implement advanced AI capabilities to become a company expert in data collection, consolidation and analysis of real-world service operations data, specifically focusing on the Field Service to ensure machine learning models and automated workflows deliver actionable insights. This role will require some development of data visualization solutions and training on how to use those solutions so that key stakeholders can access information and drive improvements. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Delivers standard reports and data visualization by required deadlines with consistent and reliable accuracy Develops and implements AI solutions to automate and create efficiencies of analyses of large confidential data files to meet company goals and objectives Audits and validates AI-generated outputs (LLM summaries, automated customer updates, predictive models) to eliminate hallucinations and ensure operational accuracy Tracks real-time reliability, bias mitigation, and accuracy metrics for deployed operational AI models Translates ambiguous business challenges into structured data workflows, automation pipelines, and measurable KPIs Designs intuitive Tableau/Power BI dashboards and translate complex AI insights into compelling narratives for executive stakeholders Creates data summaries and visualizations with the ability to present those results in various forms (presentations, interactive platforms, reporting, etc ) Partners with engineering teams to scope, test, and deploy high-impact workflow automation About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline 3+ years of experience in data analytics, operations analytics, or chain, or print management operations Familiarity with cloud platforms (AWS ecosystem) and LLM orchestration frameworks (e.g., LangChain) Background supporting large enterprise accounts or client-facing delivery Analytic experience preferred. Preferred experience in product/solutions sales Significant knowledge of Microsoft Excel, including pivot tables, charts, graphs, and complex formulas Knowledge of Microsoft Access (or similar database skills) a plus Knowledge of and Oracle a plus Knowledge of Power BI, Tableau, Domo, other reporting packages a plus Very detail oriented and consistently accurate Overtime as required, especially during monthly reporting for management meetings We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 70 Yearly Salary PIea9dbd5d04cd-0382
Boeing
Senior Systems Engineer - Product Owner
Boeing Hazelwood, Missouri
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Senior Systems Engineer - Product Owner to join our Government Vehicle Health Management Systems (GVHMS) team in Hazelwood, MO. This dynamic team contributes to cutting-edge vehicle health management solutions that enhance mission readiness and operational efficiency across multiple high-profile aerospace platforms. The role offers a unique opportunity to lead efforts in lab testing, requirements development, and advanced Model-Based Systems Engineering (MBSE) practices. By driving system integration, testing, and verification, the Senior Systems Engineer will ensure seamless performance and adherence to stringent customer standards while collaborating with a diverse group of talented software developers, test engineers, and external partners. This position is ideal for professionals passionate about innovative aerospace technologies and solving complex engineering challenges in a fast-paced, mission-critical environment Position Responsibilities: Develop and maintain product roadmaps and system lifecycle plans Develop, document, and verify requirements Develop project schedules and track performance Develop and organize work items for the software team Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements Coordinate with the customer on a regular basis Document team plans and status, develop meeting agendas and presentations Analyze process compliance and actively work on improvements This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Bachelors Degree Ability to Obtain U.S. Secret- Interim Pre-Start & Final Post Start 14+ years of experience have in systems engineering (requirements definition, allocation, verification, architecture design and trade design) 3+ years of experience building stakeholder and customer relationships 3+ years of experience leading or managing projects and/or teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Experience of Agile Development Excellent communication skills and ability to lead by influence Experience with Model Based Systems Engineering (MBSE) Experience with Earned Value Management (EVM) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Potential signing bonus for eligible/qualified external candidates. Summary Pay Range for Senior (Level 5): $164,900 - $223,100 Applications for this position will be accepted until Aug. 24, 2026 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/08/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Senior Systems Engineer - Product Owner to join our Government Vehicle Health Management Systems (GVHMS) team in Hazelwood, MO. This dynamic team contributes to cutting-edge vehicle health management solutions that enhance mission readiness and operational efficiency across multiple high-profile aerospace platforms. The role offers a unique opportunity to lead efforts in lab testing, requirements development, and advanced Model-Based Systems Engineering (MBSE) practices. By driving system integration, testing, and verification, the Senior Systems Engineer will ensure seamless performance and adherence to stringent customer standards while collaborating with a diverse group of talented software developers, test engineers, and external partners. This position is ideal for professionals passionate about innovative aerospace technologies and solving complex engineering challenges in a fast-paced, mission-critical environment Position Responsibilities: Develop and maintain product roadmaps and system lifecycle plans Develop, document, and verify requirements Develop project schedules and track performance Develop and organize work items for the software team Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements Coordinate with the customer on a regular basis Document team plans and status, develop meeting agendas and presentations Analyze process compliance and actively work on improvements This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Bachelors Degree Ability to Obtain U.S. Secret- Interim Pre-Start & Final Post Start 14+ years of experience have in systems engineering (requirements definition, allocation, verification, architecture design and trade design) 3+ years of experience building stakeholder and customer relationships 3+ years of experience leading or managing projects and/or teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Experience of Agile Development Excellent communication skills and ability to lead by influence Experience with Model Based Systems Engineering (MBSE) Experience with Earned Value Management (EVM) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Potential signing bonus for eligible/qualified external candidates. Summary Pay Range for Senior (Level 5): $164,900 - $223,100 Applications for this position will be accepted until Aug. 24, 2026 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing
Senior Systems Engineer - Product Owner
Boeing Saint Louis, Missouri
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Senior Systems Engineer - Product Owner to join our Government Vehicle Health Management Systems (GVHMS) team in Hazelwood, MO. This dynamic team contributes to cutting-edge vehicle health management solutions that enhance mission readiness and operational efficiency across multiple high-profile aerospace platforms. The role offers a unique opportunity to lead efforts in lab testing, requirements development, and advanced Model-Based Systems Engineering (MBSE) practices. By driving system integration, testing, and verification, the Senior Systems Engineer will ensure seamless performance and adherence to stringent customer standards while collaborating with a diverse group of talented software developers, test engineers, and external partners. This position is ideal for professionals passionate about innovative aerospace technologies and solving complex engineering challenges in a fast-paced, mission-critical environment Position Responsibilities: Develop and maintain product roadmaps and system lifecycle plans Develop, document, and verify requirements Develop project schedules and track performance Develop and organize work items for the software team Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements Coordinate with the customer on a regular basis Document team plans and status, develop meeting agendas and presentations Analyze process compliance and actively work on improvements This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Bachelors Degree Ability to Obtain U.S. Secret- Interim Pre-Start & Final Post Start 14+ years of experience have in systems engineering (requirements definition, allocation, verification, architecture design and trade design) 3+ years of experience building stakeholder and customer relationships 3+ years of experience leading or managing projects and/or teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Experience of Agile Development Excellent communication skills and ability to lead by influence Experience with Model Based Systems Engineering (MBSE) Experience with Earned Value Management (EVM) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Potential signing bonus for eligible/qualified external candidates. Summary Pay Range for Senior (Level 5): $164,900 - $223,100 Applications for this position will be accepted until Aug. 24, 2026 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/08/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Senior Systems Engineer - Product Owner to join our Government Vehicle Health Management Systems (GVHMS) team in Hazelwood, MO. This dynamic team contributes to cutting-edge vehicle health management solutions that enhance mission readiness and operational efficiency across multiple high-profile aerospace platforms. The role offers a unique opportunity to lead efforts in lab testing, requirements development, and advanced Model-Based Systems Engineering (MBSE) practices. By driving system integration, testing, and verification, the Senior Systems Engineer will ensure seamless performance and adherence to stringent customer standards while collaborating with a diverse group of talented software developers, test engineers, and external partners. This position is ideal for professionals passionate about innovative aerospace technologies and solving complex engineering challenges in a fast-paced, mission-critical environment Position Responsibilities: Develop and maintain product roadmaps and system lifecycle plans Develop, document, and verify requirements Develop project schedules and track performance Develop and organize work items for the software team Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements Coordinate with the customer on a regular basis Document team plans and status, develop meeting agendas and presentations Analyze process compliance and actively work on improvements This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Bachelors Degree Ability to Obtain U.S. Secret- Interim Pre-Start & Final Post Start 14+ years of experience have in systems engineering (requirements definition, allocation, verification, architecture design and trade design) 3+ years of experience building stakeholder and customer relationships 3+ years of experience leading or managing projects and/or teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Experience of Agile Development Excellent communication skills and ability to lead by influence Experience with Model Based Systems Engineering (MBSE) Experience with Earned Value Management (EVM) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Potential signing bonus for eligible/qualified external candidates. Summary Pay Range for Senior (Level 5): $164,900 - $223,100 Applications for this position will be accepted until Aug. 24, 2026 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Technical Product Manager
Nuvia Staffing Culver City, California
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI0bcd93afdb75-4744
08/08/2026
Full time
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI0bcd93afdb75-4744
Digital Experience Designer
Civic Federal Credit Union Raleigh, North Carolina
CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Digital Experience Designer is responsible for identifying opportunities to improve and create intuitive, engaging, and accessible member and employee experiences across the Credit Union's digital channels and platforms. This role leverages user research, experience design, analytics, and rapid prototyping to solve usability challenges, optimize digital interactions, and deliver measurable improvements to the overall digital experience. This position will work closely with Product, Technology, Marketing and business stakeholders to design innovative, user-centered solutions across digital channels including online banking, mobile apps, websites, Salesforce and other internal tools. The Digital Experience Designer will deliver adaptive and creative solutions through best practices and emerging trends in user experience design and user interface technology. NORMAL DAY-TO-DAY WORK Design end-to-end digital experiences, from discovery and research through wireframes, prototypes and high-fidelity designs. Partner with Product Owners, business stakeholders, and technology teams to translate member needs and business requirements into intuitive user experiences. Collaborate with Technology teams to ensure designs are feasible, scalable, and implemented with high quality. Collaborate with departmental teams, leadership and product team subject matter experts to ensure the creation and delivery of tailored experiences for the end user. Conduct user research, usability testing and journey mapping to inform design decisions. Create and maintain design artifacts including personas, user flows, journey maps, wireframes and design specifications. Conceptualize and communicate UX/UI design ideas to stakeholders of all levels within the organization. Analyze and monitor digital experiences to identify friction, usability issues, and opportunities for improvement. Provide guidance on the implementation of UX research methodologies in order to analyze and predict user behavior. Participate in Agile and interactive design processes, incorporating feedback from stakeholders and members. Work with Marketing and Brand teams to ensure visual consistency and alignment with the Credit Union's brand standards. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 4 - 6 years of design experience in a digital environment or related design experience. Excellent design skills with a solid grasp of experience design best practices and a deep understanding of mobile-first and responsive design. Experience with user interface design patterns and standard User-centered design methodologies across multiple platforms. Proficiency in programming languages such as HTML, CSS, jQuery, and JavaScript. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Experience with digital experiences for financial institutions, with a focus on online banking, mobile banking, CRM, or account opening platforms. Experience with platforms such as Alkami Digital Banking, fiVISION Instant Open, Salesforce Financial Services Cloud, Nautilus ECM, or similar enterprise digital products. BA/BS degree preferred. Knowledge of common visual design tools such as Figma, Invision, and others. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 PIdfe2b88d56d9-4063
08/07/2026
Full time
CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Digital Experience Designer is responsible for identifying opportunities to improve and create intuitive, engaging, and accessible member and employee experiences across the Credit Union's digital channels and platforms. This role leverages user research, experience design, analytics, and rapid prototyping to solve usability challenges, optimize digital interactions, and deliver measurable improvements to the overall digital experience. This position will work closely with Product, Technology, Marketing and business stakeholders to design innovative, user-centered solutions across digital channels including online banking, mobile apps, websites, Salesforce and other internal tools. The Digital Experience Designer will deliver adaptive and creative solutions through best practices and emerging trends in user experience design and user interface technology. NORMAL DAY-TO-DAY WORK Design end-to-end digital experiences, from discovery and research through wireframes, prototypes and high-fidelity designs. Partner with Product Owners, business stakeholders, and technology teams to translate member needs and business requirements into intuitive user experiences. Collaborate with Technology teams to ensure designs are feasible, scalable, and implemented with high quality. Collaborate with departmental teams, leadership and product team subject matter experts to ensure the creation and delivery of tailored experiences for the end user. Conduct user research, usability testing and journey mapping to inform design decisions. Create and maintain design artifacts including personas, user flows, journey maps, wireframes and design specifications. Conceptualize and communicate UX/UI design ideas to stakeholders of all levels within the organization. Analyze and monitor digital experiences to identify friction, usability issues, and opportunities for improvement. Provide guidance on the implementation of UX research methodologies in order to analyze and predict user behavior. Participate in Agile and interactive design processes, incorporating feedback from stakeholders and members. Work with Marketing and Brand teams to ensure visual consistency and alignment with the Credit Union's brand standards. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 4 - 6 years of design experience in a digital environment or related design experience. Excellent design skills with a solid grasp of experience design best practices and a deep understanding of mobile-first and responsive design. Experience with user interface design patterns and standard User-centered design methodologies across multiple platforms. Proficiency in programming languages such as HTML, CSS, jQuery, and JavaScript. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Experience with digital experiences for financial institutions, with a focus on online banking, mobile banking, CRM, or account opening platforms. Experience with platforms such as Alkami Digital Banking, fiVISION Instant Open, Salesforce Financial Services Cloud, Nautilus ECM, or similar enterprise digital products. BA/BS degree preferred. Knowledge of common visual design tools such as Figma, Invision, and others. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 PIdfe2b88d56d9-4063
Data Center Operations Specialist
The Brooklyn Hospital Center New York, New York
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
08/07/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
Analyst, Sols PTS
Canon U.S.A., Inc. Philadelphia, Pennsylvania
Analyst, Sols PTS US-PA-Philadelphia Job ID: 34716 Type: Full-Time # of Openings: 1 Category: Product Support PA - Philadelphia About the Role Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services. Your Impact - Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls. - Participates in on-site visits to customers for meetings, surveys and inspections. - Meets with customer IT staff as technical advisor. - Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation. - Collaborates on the installation and integration of products and product applications. - Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments. - Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF). - Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Certified Color Management Professional Master; Additional Datastream knowledge - AFP, VIPP, PPML and LCDS/Metacode a plus. Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments. Responsible for providing post-sales 24/7 after hours support and implementation services. We are providing the anticipated base salary range for this role: $76,150-114,040 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PIbc58c3ba6c9d-9697
08/07/2026
Full time
Analyst, Sols PTS US-PA-Philadelphia Job ID: 34716 Type: Full-Time # of Openings: 1 Category: Product Support PA - Philadelphia About the Role Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services. Your Impact - Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls. - Participates in on-site visits to customers for meetings, surveys and inspections. - Meets with customer IT staff as technical advisor. - Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation. - Collaborates on the installation and integration of products and product applications. - Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments. - Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF). - Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Certified Color Management Professional Master; Additional Datastream knowledge - AFP, VIPP, PPML and LCDS/Metacode a plus. Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments. Responsible for providing post-sales 24/7 after hours support and implementation services. We are providing the anticipated base salary range for this role: $76,150-114,040 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PIbc58c3ba6c9d-9697
Data Center Operations Specialist
The Brooklyn Hospital Center New York, New York
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
08/07/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
Technical Product Manager
Nuvia Staffing Culver City, California
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI3f235fb0e9eb-4744
08/07/2026
Full time
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI3f235fb0e9eb-4744
Service Manager
Canon U.S.A., Inc. Melville, New York
Service Manager US-NY-Melville Job ID: 34697 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Melville Headquarters About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually . This role is eligible for a transportation allowance. - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Degree in Business Administration or Applied Science preferred. - Previous management or supervisory experience preferred. - Experience in document management technology or related industry. - This position may require managing a 24/7 work schedule to meet customer needs. - Hands on field technical experience with digital and/or electromechanical technology. - Ability to consistently demonstrate a superior level of leadership, business influence and acumen. - Excellent communication, time management and negotiation skills. - Experience in delivering service to fortune 1000 customers within the high-end printing industry is a plus. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PIa45-6645
08/07/2026
Full time
Service Manager US-NY-Melville Job ID: 34697 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Melville Headquarters About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually . This role is eligible for a transportation allowance. - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Degree in Business Administration or Applied Science preferred. - Previous management or supervisory experience preferred. - Experience in document management technology or related industry. - This position may require managing a 24/7 work schedule to meet customer needs. - Hands on field technical experience with digital and/or electromechanical technology. - Ability to consistently demonstrate a superior level of leadership, business influence and acumen. - Excellent communication, time management and negotiation skills. - Experience in delivering service to fortune 1000 customers within the high-end printing industry is a plus. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PIa45-6645
Product Owner
Merchants Bank of Indiana Carmel, Indiana
Description: The Product Owner position will work directly with leaders and stakeholders of the Merchants Accounting, Risk, Internal Audit & HR teams to refine and implement technology solutions supporting strategic roadmap objectives. They will be focused on leading implementations through initial delivery and the ongoing maturity using a comprehensive agile software delivery framework with their team and business partners. A successful Product Owner will plan, implement, and support strategic software and data solutions that deliver business results. They will also educate and champion software delivery, application management and data governance best practices within the organization. The Product Owner should be able to do the following confidently and independently Plan and lead implementation of complex projects from initiation through go live. Partner with the Product Manager & business leaders to refine initial analysis of strategic roadmap objectives into detailed, prioritized, and executable backlog of work for delivery. Manage and prioritize a holistic product team backlog including: Strategic Business Goals Maturing technology capabilities Support, Scale and Continuous Improvement of existing solutions Regulatory and Ad-hoc business needs Help project delivery leadership to establish and coach business partners on software delivery and application management frameworks and best practices. Establish a strong partnership with Product Manager and business unit leaders to understand strategy, product, process, and goals to ensure technology solutions align. Provide input on strategic technology roadmap by maintaining a backlog of future value for your business partners. Guide and assist internal and vendor development teams. Requirements: What we are looking for 5-8 years leading complex, cross-team software implementations, with direct experience delivering solutions for accounting, finance, or treasury functions. Strong background of leading teams towards common goals without direct management. Strong communication and presentation skills required. Experience operating and executing within delivery frameworks (Scrum, Waterfall, etc.). Experience with Analytics solutions preferred. Mortgage and/or Banking industry experience preferred. Bachelor's degree required. Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PI7c69bcc9df68-7330
08/07/2026
Full time
Description: The Product Owner position will work directly with leaders and stakeholders of the Merchants Accounting, Risk, Internal Audit & HR teams to refine and implement technology solutions supporting strategic roadmap objectives. They will be focused on leading implementations through initial delivery and the ongoing maturity using a comprehensive agile software delivery framework with their team and business partners. A successful Product Owner will plan, implement, and support strategic software and data solutions that deliver business results. They will also educate and champion software delivery, application management and data governance best practices within the organization. The Product Owner should be able to do the following confidently and independently Plan and lead implementation of complex projects from initiation through go live. Partner with the Product Manager & business leaders to refine initial analysis of strategic roadmap objectives into detailed, prioritized, and executable backlog of work for delivery. Manage and prioritize a holistic product team backlog including: Strategic Business Goals Maturing technology capabilities Support, Scale and Continuous Improvement of existing solutions Regulatory and Ad-hoc business needs Help project delivery leadership to establish and coach business partners on software delivery and application management frameworks and best practices. Establish a strong partnership with Product Manager and business unit leaders to understand strategy, product, process, and goals to ensure technology solutions align. Provide input on strategic technology roadmap by maintaining a backlog of future value for your business partners. Guide and assist internal and vendor development teams. Requirements: What we are looking for 5-8 years leading complex, cross-team software implementations, with direct experience delivering solutions for accounting, finance, or treasury functions. Strong background of leading teams towards common goals without direct management. Strong communication and presentation skills required. Experience operating and executing within delivery frameworks (Scrum, Waterfall, etc.). Experience with Analytics solutions preferred. Mortgage and/or Banking industry experience preferred. Bachelor's degree required. Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PI7c69bcc9df68-7330

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