Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/08/2026
Full time
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Disney Entertainment and ESPN Product & Technology
Santa Monica, California
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: The Data Product team is seeking a Principal, Data Product Management to own the strategy and long-term vision for a critical suite of data collection solutions across a global portfolio of digital products, defining the future of data collection as an enterprise capability. The collection layer sets the quality and reliability of every downstream analytics output, every experiment, and every model that depends on it across Disney Entertainment & ESPN. Decisions here carry portfolio-wide consequences, and making them well takes dedicated Principal-level ownership. You'll own the product roadmap spanning the solutions we run with longstanding strategic partners and the capabilities we build and scale ourselves, delivering world-class data collection across web, mobile, and connected devices. You'll serve as the product counterpart to the Data Engineering and Product Engineering teams who build and maintain the platform, and lead cross-organizational initiatives. Equally important, you'll define what data collection at Disney needs to become, not just how to evolve what exists today. If you've operated at the domain level in ambiguous, precedent-free environments, driven architectural decisions at enterprise scale, and built the organizational confidence to make long-term platform bets, we'd like to hear from you. Responsibilities and Duties of the Role: Own the long-term strategy and vision for data collection, across partner-run solutions and the platforms we build ourselves. Continuously evaluate the market and make principled build-vs-buy calls as the technology shifts. Be the product counterpart to Data Engineering on roadmap, sequencing, and tradeoffs, staying hands-on. Lead and influence across the org without formal authority, resolving high-stakes conflicts and informing durable, long-term decisions. Support data quality and the operating model at the source, keeping collected data reliable and auditable. Identify the highest-leverage problems before they're defined and deliver where no established approach exists. Translate requirements into scalable platform capabilities: schemas, standards, and contracts, increasingly AI-assisted. Mentor PMs across Data Product and partner teams, raising the bar for sophistication and AI-assisted ways of working. Required Education, Experience/Skills/Training: Basic Qualifications 10+ years in Data Platform Product Management, Data Instrumentation, or a closely related technical product discipline. Domain- or portfolio-level outcome ownership at enterprise scale; feature-level data-platform PM experience is not sufficient for this role. Platform or infrastructure product strategy driven in close partnership with Engineering, hands-on in architecture and schema design. Hands-on production experience with data collection platforms (tag management, web data-layer, CDP-style), and the judgment to evaluate and choose between them. Experience defining enterprise data contracts, schema registries, and governance standards in multi-producer, multi-consumer environments. A track record of building new structures or capabilities in high-ambiguity, precedent-free environments, not just enduring them. Proven ability to influence roadmap and investment decisions without direct authority across multiple organizations. Experience mentoring multiple PMs across teams, with demonstrated impact on their judgment or trajectory. Fluency with AI tools in your own work, and a track record of raising that bar across the PMs you influence. Familiarity with the modern cloud data stack and how collection quality and schema choices affect downstream analytics, ML, and BI. Proficiency in SQL and/or Python for data validation, schema verification, and troubleshooting. Executive-level communicator, equally clear with engineers and senior leaders, who resolves disagreements through reasoning, not rank. Preferred Qualifications Data observability experience: monitoring pipelines for quality, freshness, schema drift, and anomalies. Experience evaluating or leading enterprise technology transitions: build-vs-buy, platform migration, and the change management involved. Familiarity with downstream ML and AI data requirements: what makes collected data usable as training signal or feature input. Strong grasp of data governance, privacy, and consent (GDPR, CCPA) and how regulation shapes collection architecture. Advanced degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience. Required Education Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field, or equivalent practical experience. The hiring range for this position in New York City, NY is $197,400 - $264,700 per year, in San Francisco, CA is $206,400 - $276,700 per year, and in Santa Monica, CA and Bristol, CT is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: The Data Product team is seeking a Principal, Data Product Management to own the strategy and long-term vision for a critical suite of data collection solutions across a global portfolio of digital products, defining the future of data collection as an enterprise capability. The collection layer sets the quality and reliability of every downstream analytics output, every experiment, and every model that depends on it across Disney Entertainment & ESPN. Decisions here carry portfolio-wide consequences, and making them well takes dedicated Principal-level ownership. You'll own the product roadmap spanning the solutions we run with longstanding strategic partners and the capabilities we build and scale ourselves, delivering world-class data collection across web, mobile, and connected devices. You'll serve as the product counterpart to the Data Engineering and Product Engineering teams who build and maintain the platform, and lead cross-organizational initiatives. Equally important, you'll define what data collection at Disney needs to become, not just how to evolve what exists today. If you've operated at the domain level in ambiguous, precedent-free environments, driven architectural decisions at enterprise scale, and built the organizational confidence to make long-term platform bets, we'd like to hear from you. Responsibilities and Duties of the Role: Own the long-term strategy and vision for data collection, across partner-run solutions and the platforms we build ourselves. Continuously evaluate the market and make principled build-vs-buy calls as the technology shifts. Be the product counterpart to Data Engineering on roadmap, sequencing, and tradeoffs, staying hands-on. Lead and influence across the org without formal authority, resolving high-stakes conflicts and informing durable, long-term decisions. Support data quality and the operating model at the source, keeping collected data reliable and auditable. Identify the highest-leverage problems before they're defined and deliver where no established approach exists. Translate requirements into scalable platform capabilities: schemas, standards, and contracts, increasingly AI-assisted. Mentor PMs across Data Product and partner teams, raising the bar for sophistication and AI-assisted ways of working. Required Education, Experience/Skills/Training: Basic Qualifications 10+ years in Data Platform Product Management, Data Instrumentation, or a closely related technical product discipline. Domain- or portfolio-level outcome ownership at enterprise scale; feature-level data-platform PM experience is not sufficient for this role. Platform or infrastructure product strategy driven in close partnership with Engineering, hands-on in architecture and schema design. Hands-on production experience with data collection platforms (tag management, web data-layer, CDP-style), and the judgment to evaluate and choose between them. Experience defining enterprise data contracts, schema registries, and governance standards in multi-producer, multi-consumer environments. A track record of building new structures or capabilities in high-ambiguity, precedent-free environments, not just enduring them. Proven ability to influence roadmap and investment decisions without direct authority across multiple organizations. Experience mentoring multiple PMs across teams, with demonstrated impact on their judgment or trajectory. Fluency with AI tools in your own work, and a track record of raising that bar across the PMs you influence. Familiarity with the modern cloud data stack and how collection quality and schema choices affect downstream analytics, ML, and BI. Proficiency in SQL and/or Python for data validation, schema verification, and troubleshooting. Executive-level communicator, equally clear with engineers and senior leaders, who resolves disagreements through reasoning, not rank. Preferred Qualifications Data observability experience: monitoring pipelines for quality, freshness, schema drift, and anomalies. Experience evaluating or leading enterprise technology transitions: build-vs-buy, platform migration, and the change management involved. Familiarity with downstream ML and AI data requirements: what makes collected data usable as training signal or feature input. Strong grasp of data governance, privacy, and consent (GDPR, CCPA) and how regulation shapes collection architecture. Advanced degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience. Required Education Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field, or equivalent practical experience. The hiring range for this position in New York City, NY is $197,400 - $264,700 per year, in San Francisco, CA is $206,400 - $276,700 per year, and in Santa Monica, CA and Bristol, CT is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Generative AI Product Team within the Information Technology Division. In this role you will lead the vision and strategy for the effective use of Artificial Intelligence and Machine Learning technologies to drive organizational growth, innovation, and competitive advantage. You will work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. Our innovative and collaborative environment encourages creativity, continuous learning, and professional growth. You'll have the opportunity to work with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. Your contributions will play a crucial role in shaping the future of our AI capabilities and driving the success of our organization. The Machine Learning domain encompasses the application of algorithms and models to enable computers to learn from and make predictions or decisions based on data. This domain is generally a subset of the AI or Data Domain. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Partner with a highly inspired and inquisitive team of technologists who are already developing and deploying applications to the highest standards. Design and develop end-to-end AI architectures that align with business goals and technical requirements. Collaborate with cross-functional teams, including data scientists, engineers, and business stakeholders, to define AI strategies and roadmaps. Lead the evaluation and selection of AI technologies, frameworks, and tools to ensure optimal performance and scalability. Explore emerging technologies/practices with the latest advancements in AI and machine learning to with little or no guidance; incorporate these into architectural solution when appropriate. Present AI strategies, architectures, and results to executive leadership and other stakeholders. Work in an open, collaborative, trusting and thought-provoking environment, one that encourages diversity of thoughtful and creative solutions; one that supports experimentation with a fall forward culture. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Data Science, or related field. 8+ years of application systems development experience with AI, machine learning, or data science. 4+ years architectural and design experience Proven experience in designing and implementing AI architectures and solutions Preferred Qualifications- Education & Prior Job Experience Advanced degree (Master's or Ph.D.) in Computer Science, Computer Engineering, Data Science, or related discipline 5 years of technical or team leadership experience 2+ years of experience leading AI projects and teams. 2+ years' Cloud architecture or development experiences in IBM Public and Azure Proficiency in programming languages such as Python, R, or Java. Experience building production Agentic solutions, harness engineering, and agent orchestration frameworks Experience with AI/ML frameworks and libraries such as TensorFlow, PyTorch, or Keras. Knowledge of natural language processing (NLP) and computer vision techniques. Experience with MLOps practices and tools. Airline industry experience and multiple domain knowledge, including Commercial and Operations areas. Skills, Licenses & Certifications Background in Enterprise/Solutions Architecture or software engineering Command of architecture, design patterns and business processes Deep knowledge of evaluations, agent harness optimization, LLMOps Mastery of application, data, and infrastructure architecture disciplines Strong understanding of software development principles and practices. Knowledge of version control systems (e.g., Git). Ability to manage multiple projects and priorities in a fast-paced environment. Commitment to staying updated with the latest trends and advancements in AI and machine learning. Expertise in working in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture Strong technical leader able to drive to outcomes and mentor delivery teams Proficiency in data modeling, preprocessing, and analysis. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Generative AI Product Team within the Information Technology Division. In this role you will lead the vision and strategy for the effective use of Artificial Intelligence and Machine Learning technologies to drive organizational growth, innovation, and competitive advantage. You will work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. Our innovative and collaborative environment encourages creativity, continuous learning, and professional growth. You'll have the opportunity to work with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. Your contributions will play a crucial role in shaping the future of our AI capabilities and driving the success of our organization. The Machine Learning domain encompasses the application of algorithms and models to enable computers to learn from and make predictions or decisions based on data. This domain is generally a subset of the AI or Data Domain. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Partner with a highly inspired and inquisitive team of technologists who are already developing and deploying applications to the highest standards. Design and develop end-to-end AI architectures that align with business goals and technical requirements. Collaborate with cross-functional teams, including data scientists, engineers, and business stakeholders, to define AI strategies and roadmaps. Lead the evaluation and selection of AI technologies, frameworks, and tools to ensure optimal performance and scalability. Explore emerging technologies/practices with the latest advancements in AI and machine learning to with little or no guidance; incorporate these into architectural solution when appropriate. Present AI strategies, architectures, and results to executive leadership and other stakeholders. Work in an open, collaborative, trusting and thought-provoking environment, one that encourages diversity of thoughtful and creative solutions; one that supports experimentation with a fall forward culture. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Data Science, or related field. 8+ years of application systems development experience with AI, machine learning, or data science. 4+ years architectural and design experience Proven experience in designing and implementing AI architectures and solutions Preferred Qualifications- Education & Prior Job Experience Advanced degree (Master's or Ph.D.) in Computer Science, Computer Engineering, Data Science, or related discipline 5 years of technical or team leadership experience 2+ years of experience leading AI projects and teams. 2+ years' Cloud architecture or development experiences in IBM Public and Azure Proficiency in programming languages such as Python, R, or Java. Experience building production Agentic solutions, harness engineering, and agent orchestration frameworks Experience with AI/ML frameworks and libraries such as TensorFlow, PyTorch, or Keras. Knowledge of natural language processing (NLP) and computer vision techniques. Experience with MLOps practices and tools. Airline industry experience and multiple domain knowledge, including Commercial and Operations areas. Skills, Licenses & Certifications Background in Enterprise/Solutions Architecture or software engineering Command of architecture, design patterns and business processes Deep knowledge of evaluations, agent harness optimization, LLMOps Mastery of application, data, and infrastructure architecture disciplines Strong understanding of software development principles and practices. Knowledge of version control systems (e.g., Git). Ability to manage multiple projects and priorities in a fast-paced environment. Commitment to staying updated with the latest trends and advancements in AI and machine learning. Expertise in working in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture Strong technical leader able to drive to outcomes and mentor delivery teams Proficiency in data modeling, preprocessing, and analysis. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Generative AI Product Team within the Information Technology Division. You will work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. You will be responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Our innovative and collaborative environment encourages creativity, continuous learning, and professional growth. You'll have the opportunity to work with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. Your contributions will play a crucial role in shaping the future of our AI capabilities and driving the success of our organization. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 9+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 9+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 10 years of full Software Development Life Cycle (SDLC) experience 3 years of experience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama) Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Azure Cloud, AWS Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Nexus Repository, SonarQube, Slack, GitHub, Jenkins, ElasticSearch, Logback, Log4j ADO Pipelines, Docker Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models Proficiency in agentic systems, harness engineering, and evaluations Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Generative AI Product Team within the Information Technology Division. You will work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. You will be responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Our innovative and collaborative environment encourages creativity, continuous learning, and professional growth. You'll have the opportunity to work with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. Your contributions will play a crucial role in shaping the future of our AI capabilities and driving the success of our organization. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 9+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 9+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 10 years of full Software Development Life Cycle (SDLC) experience 3 years of experience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama) Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Azure Cloud, AWS Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Nexus Repository, SonarQube, Slack, GitHub, Jenkins, ElasticSearch, Logback, Log4j ADO Pipelines, Docker Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models Proficiency in agentic systems, harness engineering, and evaluations Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American Airlines is looking for Technical coaches of all levels. As a Technical coach at American Airlines, you will be guiding product teams and leaders to achieve the company objectives and product vision through the use of engineering principles. American Airlines believes that our purpose is to care for our people on life's journey, customer or team member. You will be part of a team of coaches making a difference for millions of customers and more than 100,000 team members. Our goal is to create an enviable, engineering-centric workplace. What does that mean though? Deploying is painless, you have a strong voice, communication flows, we experiment with our products, and we exploit new technology to continuously improve how we work. Of course, we also want to make sure we are having fun, working with, and caring for amazing people. The role of the Principal Technical coach is to help teams, products, portfolios, or even an entire organization to the next level of customer delivery As a Principal Technical coach, you will leverage your technical and engineering experience getting hands on to solve real world problems, guiding leaders and teams to understand, embrace and evangelize modern engineering practices This will be an opportunity to help shape the go forward technical strategies and reinforce current strategies to deliver amazing tech products to our customers The Principal Technical coach will also play an integral role in developing technical coaching strategies as well as mentoring other coaches to build a world class coaching organization The Principal Technical coach will be developing cutting edge code side by side with teams every day What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Serve as a go-to expert on modern technology, architecture, engineering, and DevOps practices Work with technical leaders and teams throughout the enterprise to influence and support the engineering culture at American Airlines Collaborate with teams, products, portfolios, or an entire org on reaching the next level of customer delivery leveraging technology and modern engineering practices Be a mentor and getting hands on with other technical coaches, software engineers, technical leads, or architects on learning and applying modern architecture, DevOps and engineering practices to solve business problems Design and develop facilitator-lead materials related to modern engineering practices Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise Through coaching soft skills, build trust, evaluate team's current practices /methodologies and recommend appropriate next steps to achieve modern engineering outcomes Develop and influence learning strategies for software engineers, technical leads, architects, and other technical leaders This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced All you'll need for success Minimum Qualifications- Education & Prior Job Experience Required (At least 3 of the following): 6 years of software engineering and/or DevOps experience 2 years of experience as a tech lead on a software engineering team Bachelor's Degree in computer science, computer engineering or related fields or equivalent work experience Hands-on experience with engineering practices such as object-oriented design patterns, Extreme Programming, cloud design patterns, TDD, BDD, refactoring, automation, or continuous integration Experience with implementing and operating DevOps tools/platforms across some part of the development lifecycle. These could include but may not be limited to Azure cloud computing, GitHub, Jenkins, Maven, Nexus, Hygieia, SonarQube, New Relic, or other similar tools Proven experience in SQL and ability to design relational database schemas Experience in coaching and mentoring others on various development, build, and deployment practices as well as DevOps principles Preferred Qualifications- Education & Prior Job Experience Experience in multiple programing languages and IDE Experience in designing and implementing automated test suites Proven experience in web framework Experience designing, implementing and using end to end Continuous Delivery pipelines Deep infrastructure experience delivering and operating either virtualized on-premises or public cloud services in a large-scale production environment (for example: network, security, or deployment automation) Familiarity with microservices architecture Experience delivering software using an agile methodology like Extreme Programming, Kanban, or Scrum Skills, Licenses & Certifications Ability to assess agility needs and make recommendations based on team, product, or portfolio needs Ability to identify when /where flow of work is impeded and work with the team to remove those impediments A growth mindset with enthusiasm for learning new technologies quickly and applying the gained knowledge to address business problems Expert communication skills with teams and leaders at all levels Ability to find creative ways of improving and simplifying solutions, systems, and processes without getting bogged down in blockers or bottlenecks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American Airlines is looking for Technical coaches of all levels. As a Technical coach at American Airlines, you will be guiding product teams and leaders to achieve the company objectives and product vision through the use of engineering principles. American Airlines believes that our purpose is to care for our people on life's journey, customer or team member. You will be part of a team of coaches making a difference for millions of customers and more than 100,000 team members. Our goal is to create an enviable, engineering-centric workplace. What does that mean though? Deploying is painless, you have a strong voice, communication flows, we experiment with our products, and we exploit new technology to continuously improve how we work. Of course, we also want to make sure we are having fun, working with, and caring for amazing people. The role of the Principal Technical coach is to help teams, products, portfolios, or even an entire organization to the next level of customer delivery As a Principal Technical coach, you will leverage your technical and engineering experience getting hands on to solve real world problems, guiding leaders and teams to understand, embrace and evangelize modern engineering practices This will be an opportunity to help shape the go forward technical strategies and reinforce current strategies to deliver amazing tech products to our customers The Principal Technical coach will also play an integral role in developing technical coaching strategies as well as mentoring other coaches to build a world class coaching organization The Principal Technical coach will be developing cutting edge code side by side with teams every day What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Serve as a go-to expert on modern technology, architecture, engineering, and DevOps practices Work with technical leaders and teams throughout the enterprise to influence and support the engineering culture at American Airlines Collaborate with teams, products, portfolios, or an entire org on reaching the next level of customer delivery leveraging technology and modern engineering practices Be a mentor and getting hands on with other technical coaches, software engineers, technical leads, or architects on learning and applying modern architecture, DevOps and engineering practices to solve business problems Design and develop facilitator-lead materials related to modern engineering practices Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise Through coaching soft skills, build trust, evaluate team's current practices /methodologies and recommend appropriate next steps to achieve modern engineering outcomes Develop and influence learning strategies for software engineers, technical leads, architects, and other technical leaders This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced All you'll need for success Minimum Qualifications- Education & Prior Job Experience Required (At least 3 of the following): 6 years of software engineering and/or DevOps experience 2 years of experience as a tech lead on a software engineering team Bachelor's Degree in computer science, computer engineering or related fields or equivalent work experience Hands-on experience with engineering practices such as object-oriented design patterns, Extreme Programming, cloud design patterns, TDD, BDD, refactoring, automation, or continuous integration Experience with implementing and operating DevOps tools/platforms across some part of the development lifecycle. These could include but may not be limited to Azure cloud computing, GitHub, Jenkins, Maven, Nexus, Hygieia, SonarQube, New Relic, or other similar tools Proven experience in SQL and ability to design relational database schemas Experience in coaching and mentoring others on various development, build, and deployment practices as well as DevOps principles Preferred Qualifications- Education & Prior Job Experience Experience in multiple programing languages and IDE Experience in designing and implementing automated test suites Proven experience in web framework Experience designing, implementing and using end to end Continuous Delivery pipelines Deep infrastructure experience delivering and operating either virtualized on-premises or public cloud services in a large-scale production environment (for example: network, security, or deployment automation) Familiarity with microservices architecture Experience delivering software using an agile methodology like Extreme Programming, Kanban, or Scrum Skills, Licenses & Certifications Ability to assess agility needs and make recommendations based on team, product, or portfolio needs Ability to identify when /where flow of work is impeded and work with the team to remove those impediments A growth mindset with enthusiasm for learning new technologies quickly and applying the gained knowledge to address business problems Expert communication skills with teams and leaders at all levels Ability to find creative ways of improving and simplifying solutions, systems, and processes without getting bogged down in blockers or bottlenecks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. As a Principal Technical Product Owner, you will lead the strategy, vision, and execution of complex, enterprise-scale technical products and platforms. You will serve as a critical bridge between engineering teams, architecture, and business stakeholders, ensuring that product development aligns with technical standards, customer needs, and strategic business goals. Your role will focus on delivering scalable, sustainable, and value-driven solutions that support enterprise-wide initiatives. You will own the end-to-end product lifecycle-from defining technical requirements and prioritizing platform capabilities to collaborating cross-functionally to deliver impactful outcomes. As a senior leader, you will provide thought leadership across product and engineering teams, mentor other Product Owners, and help shape the future of our technical product ecosystem. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Define and communicate a compelling product vision. Develop and manage roadmaps for IT applications, ensuring alignment with enterprise architecture, business objectives, and long-term sustainability Operate as the primary liaison between engineering, architecture, and business stakeholders to translate business needs into technical requirements and ensure alignment across teams Lead backlog refinement and prioritization for technical features, application enhancements, and infrastructure capabilities. Balance technical debt, scalability, and business value Gather insights from internal users and stakeholders to identify pain points and opportunities to translate feedback into actionable technical solutions Partner with engineering, architecture, and design teams to ensure successful delivery of technical products and facilitate decision-making and remove roadblocks Define and track product KPIs and OKRs that measure application performance, reliability, and business impact. Use data to inform decisions and drive continuous improvement Stay ahead of industry trends, emerging technologies, and best practices. Drive innovation in technical product offerings Ensure technical products align with architectural standards, enterprise priorities, and long-term strategic goals. Make trade-offs that optimize for scalability and sustainability All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field (or equivalent experience). 3+ years of experience in an Agile environment or technical product management. Proven experience working in Agile environments and collaborating with engineering and architecture teams. Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field (or equivalent experience). 4+ years of experience in product ownership or technical product management. Experience in the airline industry, including areas such as Reservations, Technical Operations, among others. Ability to interpret business needs and translate them into well-defined user stories, epics, and actionable requirements. Skills, Licenses & Certifications Engineering & architecture fluency - Understands how applications are built and run; can read code, APIs, and architecture diagrams; frames tradeoffs across cloud, networking, data, reliability/observability, and security to inform product decisions; influences technical direction without owning day to day coding. Platform/shared service productization - Treats shared service capabilities as products with clear value propositions, service catalogs, and lifecycle plans; defines and stewards SLOs/SLAs, capacity and reliability objectives. Excellent communication and stakeholder management skills across technical and non-technical audiences. Strong leadership and mentoring capabilities. Strategic thinker with the ability to balance short-term delivery with long-term technical vision and ability balance business need with and technical constraints to make informed decisions. Experience defining and tracking technical OKRs and KPIs. Analytical mindset with a focus on data-driven decision-making. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. As a Principal Technical Product Owner, you will lead the strategy, vision, and execution of complex, enterprise-scale technical products and platforms. You will serve as a critical bridge between engineering teams, architecture, and business stakeholders, ensuring that product development aligns with technical standards, customer needs, and strategic business goals. Your role will focus on delivering scalable, sustainable, and value-driven solutions that support enterprise-wide initiatives. You will own the end-to-end product lifecycle-from defining technical requirements and prioritizing platform capabilities to collaborating cross-functionally to deliver impactful outcomes. As a senior leader, you will provide thought leadership across product and engineering teams, mentor other Product Owners, and help shape the future of our technical product ecosystem. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Define and communicate a compelling product vision. Develop and manage roadmaps for IT applications, ensuring alignment with enterprise architecture, business objectives, and long-term sustainability Operate as the primary liaison between engineering, architecture, and business stakeholders to translate business needs into technical requirements and ensure alignment across teams Lead backlog refinement and prioritization for technical features, application enhancements, and infrastructure capabilities. Balance technical debt, scalability, and business value Gather insights from internal users and stakeholders to identify pain points and opportunities to translate feedback into actionable technical solutions Partner with engineering, architecture, and design teams to ensure successful delivery of technical products and facilitate decision-making and remove roadblocks Define and track product KPIs and OKRs that measure application performance, reliability, and business impact. Use data to inform decisions and drive continuous improvement Stay ahead of industry trends, emerging technologies, and best practices. Drive innovation in technical product offerings Ensure technical products align with architectural standards, enterprise priorities, and long-term strategic goals. Make trade-offs that optimize for scalability and sustainability All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field (or equivalent experience). 3+ years of experience in an Agile environment or technical product management. Proven experience working in Agile environments and collaborating with engineering and architecture teams. Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field (or equivalent experience). 4+ years of experience in product ownership or technical product management. Experience in the airline industry, including areas such as Reservations, Technical Operations, among others. Ability to interpret business needs and translate them into well-defined user stories, epics, and actionable requirements. Skills, Licenses & Certifications Engineering & architecture fluency - Understands how applications are built and run; can read code, APIs, and architecture diagrams; frames tradeoffs across cloud, networking, data, reliability/observability, and security to inform product decisions; influences technical direction without owning day to day coding. Platform/shared service productization - Treats shared service capabilities as products with clear value propositions, service catalogs, and lifecycle plans; defines and stewards SLOs/SLAs, capacity and reliability objectives. Excellent communication and stakeholder management skills across technical and non-technical audiences. Strong leadership and mentoring capabilities. Strategic thinker with the ability to balance short-term delivery with long-term technical vision and ability balance business need with and technical constraints to make informed decisions. Experience defining and tracking technical OKRs and KPIs. Analytical mindset with a focus on data-driven decision-making. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Infrastructure Domain in Information Technology is dedicated to managing and maintaining the client/server hardware and software that underpin an organization's computing environment. This domain covers various responsibilities, from IT logistics to data center management. It supports various technologies, including VDI, API management, and infrastructure tools and processes to ensure business systems operate efficiently, reliably, and securely. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide expert guidance and leadership on complex technical projects, ensuring alignment with organizational goals. Mentor and coach engineering team members to advance their skills and expertise. Oversee the implementation of IT systems and infrastructure projects. Design and oversee the implementation of robust IT systems and infrastructure. Drive innovation by evaluating and integrating new technologies to enhance business operations. Work closely with cross-functional teams to ensure seamless integration of IT solutions. Develop and enforce security policies and ensure compliance with industry standards. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 9+ years experience in support and delivery of mission critical platforms Windows Server 2019 Linux-based systems (Ubuntu 2022, 2024) Deployment, installation, configuration, maintenance, and patching of servers and applications Enterprise networking (Sockets, TCP/IP, UDP) and micro-segmentation Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry leadership experience Skills, Licenses & Certifications Advanced knowledge of IT systems, networks, and applications Ability to develop and implement long-term IT strategies that align with business objectives Strong analytical, technical, and problem-solving skills Excellent communication and interpersonal skills Ability to drive innovation and stay updated with the latest technological advancements. Strategic planning abilities to align IT strategy with business goals Aircraft Network Security Program (ANSP) experience What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Infrastructure Domain in Information Technology is dedicated to managing and maintaining the client/server hardware and software that underpin an organization's computing environment. This domain covers various responsibilities, from IT logistics to data center management. It supports various technologies, including VDI, API management, and infrastructure tools and processes to ensure business systems operate efficiently, reliably, and securely. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide expert guidance and leadership on complex technical projects, ensuring alignment with organizational goals. Mentor and coach engineering team members to advance their skills and expertise. Oversee the implementation of IT systems and infrastructure projects. Design and oversee the implementation of robust IT systems and infrastructure. Drive innovation by evaluating and integrating new technologies to enhance business operations. Work closely with cross-functional teams to ensure seamless integration of IT solutions. Develop and enforce security policies and ensure compliance with industry standards. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 9+ years experience in support and delivery of mission critical platforms Windows Server 2019 Linux-based systems (Ubuntu 2022, 2024) Deployment, installation, configuration, maintenance, and patching of servers and applications Enterprise networking (Sockets, TCP/IP, UDP) and micro-segmentation Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry leadership experience Skills, Licenses & Certifications Advanced knowledge of IT systems, networks, and applications Ability to develop and implement long-term IT strategies that align with business objectives Strong analytical, technical, and problem-solving skills Excellent communication and interpersonal skills Ability to drive innovation and stay updated with the latest technological advancements. Strategic planning abilities to align IT strategy with business goals Aircraft Network Security Program (ANSP) experience What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
About the Role At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are seeking a Principal Enterprise Architect to lead through influence - shaping strategy, driving enterprise alignment, and guiding our most critical technology initiatives across the Commerce, Ticketing, and Guest Experience domains. This is not an ivory-tower role. Our Principal Architects work shoulder-to-shoulder with business leaders, solution teams, and technologists to connect strategy with execution. The ideal candidate blends executive presence, architectural depth, and collaboration mastery, inspiring teams to deliver technology that scales the Disney magic globally. What You Will Do Lead Through Influence: Operate as a senior advisor and strategic influencer to executives and domain leaders, helping align technology investments with business outcomes. Advance Repository Practices: Ensure architectural metadata and taxonomy integrity within the BlueDolphin repository, enabling enterprise transparency and decision support. Foster Collaboration: Build partnerships with Product, Engineering, Operations, and Security teams to co-own outcomes, not dictate them. Mentor and Inspire: Coach solution architects across federated business domains to raise the bar on architecture quality, reusability, and scalability. Communication and Influence: Translate architectural strategy into compelling business narratives that resonate with executive audiences and technical teams alike. Champion Modernization and Platform Thinking: Lead initiatives that simplify, modernize, and integrate platforms across Commerce, Payments, Ticketing, and Entitlements. Balance Short-Term Delivery with Long-Term Strategy: Facilitate informed trade-offs, track technical debt decisions, and ensure alignment with enterprise objectives. What We're Looking For: Required Qualifications & Skills Bachelor's degree in computer science, Information Technology, or related field required. 10+ years of increasing levels of responsibility in architecture-oriented roles. 5+ years of experience as an Enterprise Architect 8+ years of Software Engineering experience across multiple languages, both front-end and back-end. Expertise with enterprise architecture repository tools (e.g., tools similar to BlueDolphin or LeanIX) Strong leadership experience mentoring architecture teams Proven ability to influence without authority across technical and business domains Experience defining and applying metadata models, taxonomy relationships, and governance Demonstrated ability to lead cross-domain architectural initiatives and guide decision processes Understanding of both front-end and back-end technologies Excellent communication skills with the ability to explain technical decisions to business stakeholders Deep understanding of governance frameworks (TOGAF or similar) and experience if Architecture Review Board both reviewing and presenting Experience developing and managing architecture taxonomies, patterns, and standards. Proven ability to align architecture with strategic objectives, OKRs, and scorecards. Hands-on familiarity with cloud platforms (AWS, Azure, GCP), API-led integration, security-by-design, and data architecture principles. Experience integrating emerging platforms or modernizing legacy systems at scale. Evaluate emerging technologies within your area of expertise to guide strategic recommendations. Shape scalable architectures and support planning for complex enterprise projects. Collaborate with cross-functional teams and stakeholders to define requirements and influence technical direction. Core Leadership Capabilities Demonstrate executive presence: can influence VP and SVP level leaders without authority. Proven collaboration leader who mobilizes teams across organizational boundaries. Skilled storyteller who can articulate the "why" behind architectural direction in simple, business-relevant terms. Diplomatic and pragmatic - a trusted advisor who aligns people as effectively as systems. Business and Cultural Alignment Thrives in a federated, creative, and high-visibility environment, where technology enables storytelling and guest experience. Comfortable operating in matrixed organizations and partnering with multiple business units. Exceptional written and verbal communication skills - clear, concise, and outcome-oriented. Preferred Qualifications 6+ years of experience in an organization architecturally supporting commerce, payments, ticketing, or entitlements domains Advanced degree in Computer Science or similar (MBA, MS) preferred. Experience delivering architecture in platform-oriented and product-led organizations Background in API design and messaging standards Knowledge of security-by-design principles and secure architecture practices Experience integrating SaaS solutions and working with cloud platforms (AWS, Azure, GCP) Familiarity with architecture maturity models and scorecards Certifications such as TOGAF, ArchiMate, or equivalent enterprise architecture frameworks are desirable. 8+ years of experience working with cloud vendors 8+ years of experience with databases (relational and non-relational) Experience with SaaS vendor implementations Experience with messaging patterns and API design best practices Experience implementing security best practices and security-by-design The Ideal Candidate A Principal Enterprise Architect at Disney Experiences: Thinks strategically like an executive and acts pragmatically like a builder. Is as comfortable on stage presenting to VPs as in workshops with engineers. Believes architecture is a team sport - driven by collaboration, context, and clarity. Measures success not by control, but by influence and adoption. The hiring range for this position in Orlando, Florida is $175,000-$210,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
About the Role At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are seeking a Principal Enterprise Architect to lead through influence - shaping strategy, driving enterprise alignment, and guiding our most critical technology initiatives across the Commerce, Ticketing, and Guest Experience domains. This is not an ivory-tower role. Our Principal Architects work shoulder-to-shoulder with business leaders, solution teams, and technologists to connect strategy with execution. The ideal candidate blends executive presence, architectural depth, and collaboration mastery, inspiring teams to deliver technology that scales the Disney magic globally. What You Will Do Lead Through Influence: Operate as a senior advisor and strategic influencer to executives and domain leaders, helping align technology investments with business outcomes. Advance Repository Practices: Ensure architectural metadata and taxonomy integrity within the BlueDolphin repository, enabling enterprise transparency and decision support. Foster Collaboration: Build partnerships with Product, Engineering, Operations, and Security teams to co-own outcomes, not dictate them. Mentor and Inspire: Coach solution architects across federated business domains to raise the bar on architecture quality, reusability, and scalability. Communication and Influence: Translate architectural strategy into compelling business narratives that resonate with executive audiences and technical teams alike. Champion Modernization and Platform Thinking: Lead initiatives that simplify, modernize, and integrate platforms across Commerce, Payments, Ticketing, and Entitlements. Balance Short-Term Delivery with Long-Term Strategy: Facilitate informed trade-offs, track technical debt decisions, and ensure alignment with enterprise objectives. What We're Looking For: Required Qualifications & Skills Bachelor's degree in computer science, Information Technology, or related field required. 10+ years of increasing levels of responsibility in architecture-oriented roles. 5+ years of experience as an Enterprise Architect 8+ years of Software Engineering experience across multiple languages, both front-end and back-end. Expertise with enterprise architecture repository tools (e.g., tools similar to BlueDolphin or LeanIX) Strong leadership experience mentoring architecture teams Proven ability to influence without authority across technical and business domains Experience defining and applying metadata models, taxonomy relationships, and governance Demonstrated ability to lead cross-domain architectural initiatives and guide decision processes Understanding of both front-end and back-end technologies Excellent communication skills with the ability to explain technical decisions to business stakeholders Deep understanding of governance frameworks (TOGAF or similar) and experience if Architecture Review Board both reviewing and presenting Experience developing and managing architecture taxonomies, patterns, and standards. Proven ability to align architecture with strategic objectives, OKRs, and scorecards. Hands-on familiarity with cloud platforms (AWS, Azure, GCP), API-led integration, security-by-design, and data architecture principles. Experience integrating emerging platforms or modernizing legacy systems at scale. Evaluate emerging technologies within your area of expertise to guide strategic recommendations. Shape scalable architectures and support planning for complex enterprise projects. Collaborate with cross-functional teams and stakeholders to define requirements and influence technical direction. Core Leadership Capabilities Demonstrate executive presence: can influence VP and SVP level leaders without authority. Proven collaboration leader who mobilizes teams across organizational boundaries. Skilled storyteller who can articulate the "why" behind architectural direction in simple, business-relevant terms. Diplomatic and pragmatic - a trusted advisor who aligns people as effectively as systems. Business and Cultural Alignment Thrives in a federated, creative, and high-visibility environment, where technology enables storytelling and guest experience. Comfortable operating in matrixed organizations and partnering with multiple business units. Exceptional written and verbal communication skills - clear, concise, and outcome-oriented. Preferred Qualifications 6+ years of experience in an organization architecturally supporting commerce, payments, ticketing, or entitlements domains Advanced degree in Computer Science or similar (MBA, MS) preferred. Experience delivering architecture in platform-oriented and product-led organizations Background in API design and messaging standards Knowledge of security-by-design principles and secure architecture practices Experience integrating SaaS solutions and working with cloud platforms (AWS, Azure, GCP) Familiarity with architecture maturity models and scorecards Certifications such as TOGAF, ArchiMate, or equivalent enterprise architecture frameworks are desirable. 8+ years of experience working with cloud vendors 8+ years of experience with databases (relational and non-relational) Experience with SaaS vendor implementations Experience with messaging patterns and API design best practices Experience implementing security best practices and security-by-design The Ideal Candidate A Principal Enterprise Architect at Disney Experiences: Thinks strategically like an executive and acts pragmatically like a builder. Is as comfortable on stage presenting to VPs as in workshops with engineers. Believes architecture is a team sport - driven by collaboration, context, and clarity. Measures success not by control, but by influence and adoption. The hiring range for this position in Orlando, Florida is $175,000-$210,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
San Francisco, California
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: The Data Product team is seeking a Principal, Data Product Management to own the strategy and long-term vision for a critical suite of data collection solutions across a global portfolio of digital products, defining the future of data collection as an enterprise capability. The collection layer sets the quality and reliability of every downstream analytics output, every experiment, and every model that depends on it across Disney Entertainment & ESPN. Decisions here carry portfolio-wide consequences, and making them well takes dedicated Principal-level ownership. You'll own the product roadmap spanning the solutions we run with longstanding strategic partners and the capabilities we build and scale ourselves, delivering world-class data collection across web, mobile, and connected devices. You'll serve as the product counterpart to the Data Engineering and Product Engineering teams who build and maintain the platform, and lead cross-organizational initiatives. Equally important, you'll define what data collection at Disney needs to become, not just how to evolve what exists today. If you've operated at the domain level in ambiguous, precedent-free environments, driven architectural decisions at enterprise scale, and built the organizational confidence to make long-term platform bets, we'd like to hear from you. Responsibilities and Duties of the Role: Own the long-term strategy and vision for data collection, across partner-run solutions and the platforms we build ourselves. Continuously evaluate the market and make principled build-vs-buy calls as the technology shifts. Be the product counterpart to Data Engineering on roadmap, sequencing, and tradeoffs, staying hands-on. Lead and influence across the org without formal authority, resolving high-stakes conflicts and informing durable, long-term decisions. Support data quality and the operating model at the source, keeping collected data reliable and auditable. Identify the highest-leverage problems before they're defined and deliver where no established approach exists. Translate requirements into scalable platform capabilities: schemas, standards, and contracts, increasingly AI-assisted. Mentor PMs across Data Product and partner teams, raising the bar for sophistication and AI-assisted ways of working. Required Education, Experience/Skills/Training: Basic Qualifications 10+ years in Data Platform Product Management, Data Instrumentation, or a closely related technical product discipline. Domain- or portfolio-level outcome ownership at enterprise scale; feature-level data-platform PM experience is not sufficient for this role. Platform or infrastructure product strategy driven in close partnership with Engineering, hands-on in architecture and schema design. Hands-on production experience with data collection platforms (tag management, web data-layer, CDP-style), and the judgment to evaluate and choose between them. Experience defining enterprise data contracts, schema registries, and governance standards in multi-producer, multi-consumer environments. A track record of building new structures or capabilities in high-ambiguity, precedent-free environments, not just enduring them. Proven ability to influence roadmap and investment decisions without direct authority across multiple organizations. Experience mentoring multiple PMs across teams, with demonstrated impact on their judgment or trajectory. Fluency with AI tools in your own work, and a track record of raising that bar across the PMs you influence. Familiarity with the modern cloud data stack and how collection quality and schema choices affect downstream analytics, ML, and BI. Proficiency in SQL and/or Python for data validation, schema verification, and troubleshooting. Executive-level communicator, equally clear with engineers and senior leaders, who resolves disagreements through reasoning, not rank. Preferred Qualifications Data observability experience: monitoring pipelines for quality, freshness, schema drift, and anomalies. Experience evaluating or leading enterprise technology transitions: build-vs-buy, platform migration, and the change management involved. Familiarity with downstream ML and AI data requirements: what makes collected data usable as training signal or feature input. Strong grasp of data governance, privacy, and consent (GDPR, CCPA) and how regulation shapes collection architecture. Advanced degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience. Required Education Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field, or equivalent practical experience. The hiring range for this position in New York City, NY is $197,400 - $264,700 per year, in San Francisco, CA is $206,400 - $276,700 per year, and in Santa Monica, CA and Bristol, CT is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: The Data Product team is seeking a Principal, Data Product Management to own the strategy and long-term vision for a critical suite of data collection solutions across a global portfolio of digital products, defining the future of data collection as an enterprise capability. The collection layer sets the quality and reliability of every downstream analytics output, every experiment, and every model that depends on it across Disney Entertainment & ESPN. Decisions here carry portfolio-wide consequences, and making them well takes dedicated Principal-level ownership. You'll own the product roadmap spanning the solutions we run with longstanding strategic partners and the capabilities we build and scale ourselves, delivering world-class data collection across web, mobile, and connected devices. You'll serve as the product counterpart to the Data Engineering and Product Engineering teams who build and maintain the platform, and lead cross-organizational initiatives. Equally important, you'll define what data collection at Disney needs to become, not just how to evolve what exists today. If you've operated at the domain level in ambiguous, precedent-free environments, driven architectural decisions at enterprise scale, and built the organizational confidence to make long-term platform bets, we'd like to hear from you. Responsibilities and Duties of the Role: Own the long-term strategy and vision for data collection, across partner-run solutions and the platforms we build ourselves. Continuously evaluate the market and make principled build-vs-buy calls as the technology shifts. Be the product counterpart to Data Engineering on roadmap, sequencing, and tradeoffs, staying hands-on. Lead and influence across the org without formal authority, resolving high-stakes conflicts and informing durable, long-term decisions. Support data quality and the operating model at the source, keeping collected data reliable and auditable. Identify the highest-leverage problems before they're defined and deliver where no established approach exists. Translate requirements into scalable platform capabilities: schemas, standards, and contracts, increasingly AI-assisted. Mentor PMs across Data Product and partner teams, raising the bar for sophistication and AI-assisted ways of working. Required Education, Experience/Skills/Training: Basic Qualifications 10+ years in Data Platform Product Management, Data Instrumentation, or a closely related technical product discipline. Domain- or portfolio-level outcome ownership at enterprise scale; feature-level data-platform PM experience is not sufficient for this role. Platform or infrastructure product strategy driven in close partnership with Engineering, hands-on in architecture and schema design. Hands-on production experience with data collection platforms (tag management, web data-layer, CDP-style), and the judgment to evaluate and choose between them. Experience defining enterprise data contracts, schema registries, and governance standards in multi-producer, multi-consumer environments. A track record of building new structures or capabilities in high-ambiguity, precedent-free environments, not just enduring them. Proven ability to influence roadmap and investment decisions without direct authority across multiple organizations. Experience mentoring multiple PMs across teams, with demonstrated impact on their judgment or trajectory. Fluency with AI tools in your own work, and a track record of raising that bar across the PMs you influence. Familiarity with the modern cloud data stack and how collection quality and schema choices affect downstream analytics, ML, and BI. Proficiency in SQL and/or Python for data validation, schema verification, and troubleshooting. Executive-level communicator, equally clear with engineers and senior leaders, who resolves disagreements through reasoning, not rank. Preferred Qualifications Data observability experience: monitoring pipelines for quality, freshness, schema drift, and anomalies. Experience evaluating or leading enterprise technology transitions: build-vs-buy, platform migration, and the change management involved. Familiarity with downstream ML and AI data requirements: what makes collected data usable as training signal or feature input. Strong grasp of data governance, privacy, and consent (GDPR, CCPA) and how regulation shapes collection architecture. Advanced degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience. Required Education Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field, or equivalent practical experience. The hiring range for this position in New York City, NY is $197,400 - $264,700 per year, in San Francisco, CA is $206,400 - $276,700 per year, and in Santa Monica, CA and Bristol, CT is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
Glendale, California
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality engineering, and the engineering behind personalization, commerce, lifecycle, and identity. Job Summary: The DEEP & Technology team is seeking a visionary Principal Software Development Engineer in Test (SDET) to spearhead quality engineering across our streaming, data and advertising systems. As a trusted engineering leader and technical authority, you will set the strategic direction for automation, quality practices, and test architectures organization-wide. You will partner cross-functionally to align quality strategy with company objectives, lead innovation in automated testing processes, and ensure our systems robustly deliver relevant and reliable products to all viewers. Your decisions and leadership will have a substantial impact on revenue, user experience, and operational efficiency. Ideal candidates are highly proactive, influential, and passionate about transforming quality engineering through cutting-edge technology and thought leadership. Responsibilities: Strategic Quality Leadership Define and drive the vision, strategy, and roadmap for test automation and quality engineering across multiple business units and product lines. Influence organizational decisions regarding test architecture, process improvements, and adoption of modern testing paradigms (shift-left, CI/CD, observability, etc.). Establish and maintain enterprise-wide standards for quality, automation, and operational excellence in collaboration with executive stakeholders. Own the end-to-end quality strategy for large-scale, business-critical projects, including test metrics, release criteria, and automation objectives. Architecture & Technical Authority Lead the architecture of scalable, resilient, and cloud-native test automation solutions that empower teams and improve defect prevention. Make high-impact technical decisions on frameworks, toolsets, and integrations to enable richer and more effective testing. Oversee technical reviews, mentorship, and hands-on guidance in complex areas such as distributed systems, data pipelines, and ad technologies. Partner with Platform Architects and DevOps to ensure seamless integration of quality gates and automated validation throughout deployment pipelines Cross-Functional Influence & Mentorship Serve as a coaching resource to SDETs, engineers, and leadership, regularly conducting technical deep-dives, training, and knowledge-sharing sessions. Build consensus across product teams for standardization of test tools, frameworks, and reusable components. Facilitate root cause analysis for high-severity incidents, drive preventative and corrective actions, and communicate technical findings to senior leadership. Represent DEEP & Technology quality interests within company-wide engineering and business forums. Program Management & Delivery Excellence Lead delivery of multiple concurrent, cross-team testing initiatives in fast-paced Agile environments. Manage test budgets, resource allocation, roadmap goals, and risk mitigation strategies across programs. Ensure rigorous governance over traceability, compliance, and test reporting, supporting company-wide accountability. Continuously identify bottlenecks and drive organization-wide solutions to improve efficiency, coverage, and reliability. Innovation & Continuous Improvement Champion research and adoption of emerging technologies (AI/ML in testing, autonomous testing, advanced observability, etc.) to keep test practices ahead of industry standards. Define and track advanced quality metrics (escape rates, flakiness, system reliability), implementing data-driven improvements. Lead efforts to mature organization's quality posture in performance, security, and reliability engineering. Inspire a culture of innovation, experiment with new tools and practices, and help set the direction for the future of engineering quality. Minimum Qualifications: Minimum of 10 years experience in quality engineering, automation, or software development, with recent leadership responsibilities in large, complex engineering environments Passion around driving best practices in the testing space Knowledge of software engineering practices and agile approaches Strong desire for establishing and improving product quality Proven expertise architecting and scaling test automation for distributed, cloud-native systems Track record of influencing enterprise strategy and leading transformation initiatives Advanced proficiency with Python or modern OO languages; experience with ad-tech or large-scale systems is a plus Willingness to take challenges head on while being part of a team Strong communication, stakeholder management, and mentoring skills Bachelor's degree, preferably in Computer Science or related field (or equivalent work experience) The hiring range for this position in California is $171,600 - $230,100 per year and in New York is $179,700 - $241,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality engineering, and the engineering behind personalization, commerce, lifecycle, and identity. Job Summary: The DEEP & Technology team is seeking a visionary Principal Software Development Engineer in Test (SDET) to spearhead quality engineering across our streaming, data and advertising systems. As a trusted engineering leader and technical authority, you will set the strategic direction for automation, quality practices, and test architectures organization-wide. You will partner cross-functionally to align quality strategy with company objectives, lead innovation in automated testing processes, and ensure our systems robustly deliver relevant and reliable products to all viewers. Your decisions and leadership will have a substantial impact on revenue, user experience, and operational efficiency. Ideal candidates are highly proactive, influential, and passionate about transforming quality engineering through cutting-edge technology and thought leadership. Responsibilities: Strategic Quality Leadership Define and drive the vision, strategy, and roadmap for test automation and quality engineering across multiple business units and product lines. Influence organizational decisions regarding test architecture, process improvements, and adoption of modern testing paradigms (shift-left, CI/CD, observability, etc.). Establish and maintain enterprise-wide standards for quality, automation, and operational excellence in collaboration with executive stakeholders. Own the end-to-end quality strategy for large-scale, business-critical projects, including test metrics, release criteria, and automation objectives. Architecture & Technical Authority Lead the architecture of scalable, resilient, and cloud-native test automation solutions that empower teams and improve defect prevention. Make high-impact technical decisions on frameworks, toolsets, and integrations to enable richer and more effective testing. Oversee technical reviews, mentorship, and hands-on guidance in complex areas such as distributed systems, data pipelines, and ad technologies. Partner with Platform Architects and DevOps to ensure seamless integration of quality gates and automated validation throughout deployment pipelines Cross-Functional Influence & Mentorship Serve as a coaching resource to SDETs, engineers, and leadership, regularly conducting technical deep-dives, training, and knowledge-sharing sessions. Build consensus across product teams for standardization of test tools, frameworks, and reusable components. Facilitate root cause analysis for high-severity incidents, drive preventative and corrective actions, and communicate technical findings to senior leadership. Represent DEEP & Technology quality interests within company-wide engineering and business forums. Program Management & Delivery Excellence Lead delivery of multiple concurrent, cross-team testing initiatives in fast-paced Agile environments. Manage test budgets, resource allocation, roadmap goals, and risk mitigation strategies across programs. Ensure rigorous governance over traceability, compliance, and test reporting, supporting company-wide accountability. Continuously identify bottlenecks and drive organization-wide solutions to improve efficiency, coverage, and reliability. Innovation & Continuous Improvement Champion research and adoption of emerging technologies (AI/ML in testing, autonomous testing, advanced observability, etc.) to keep test practices ahead of industry standards. Define and track advanced quality metrics (escape rates, flakiness, system reliability), implementing data-driven improvements. Lead efforts to mature organization's quality posture in performance, security, and reliability engineering. Inspire a culture of innovation, experiment with new tools and practices, and help set the direction for the future of engineering quality. Minimum Qualifications: Minimum of 10 years experience in quality engineering, automation, or software development, with recent leadership responsibilities in large, complex engineering environments Passion around driving best practices in the testing space Knowledge of software engineering practices and agile approaches Strong desire for establishing and improving product quality Proven expertise architecting and scaling test automation for distributed, cloud-native systems Track record of influencing enterprise strategy and leading transformation initiatives Advanced proficiency with Python or modern OO languages; experience with ad-tech or large-scale systems is a plus Willingness to take challenges head on while being part of a team Strong communication, stakeholder management, and mentoring skills Bachelor's degree, preferably in Computer Science or related field (or equivalent work experience) The hiring range for this position in California is $171,600 - $230,100 per year and in New York is $179,700 - $241,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
Bristol, Connecticut
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: The Data Product team is seeking a Principal, Data Product Management to own the strategy and long-term vision for a critical suite of data collection solutions across a global portfolio of digital products, defining the future of data collection as an enterprise capability. The collection layer sets the quality and reliability of every downstream analytics output, every experiment, and every model that depends on it across Disney Entertainment & ESPN. Decisions here carry portfolio-wide consequences, and making them well takes dedicated Principal-level ownership. You'll own the product roadmap spanning the solutions we run with longstanding strategic partners and the capabilities we build and scale ourselves, delivering world-class data collection across web, mobile, and connected devices. You'll serve as the product counterpart to the Data Engineering and Product Engineering teams who build and maintain the platform, and lead cross-organizational initiatives. Equally important, you'll define what data collection at Disney needs to become, not just how to evolve what exists today. If you've operated at the domain level in ambiguous, precedent-free environments, driven architectural decisions at enterprise scale, and built the organizational confidence to make long-term platform bets, we'd like to hear from you. Responsibilities and Duties of the Role: Own the long-term strategy and vision for data collection, across partner-run solutions and the platforms we build ourselves. Continuously evaluate the market and make principled build-vs-buy calls as the technology shifts. Be the product counterpart to Data Engineering on roadmap, sequencing, and tradeoffs, staying hands-on. Lead and influence across the org without formal authority, resolving high-stakes conflicts and informing durable, long-term decisions. Support data quality and the operating model at the source, keeping collected data reliable and auditable. Identify the highest-leverage problems before they're defined and deliver where no established approach exists. Translate requirements into scalable platform capabilities: schemas, standards, and contracts, increasingly AI-assisted. Mentor PMs across Data Product and partner teams, raising the bar for sophistication and AI-assisted ways of working. Required Education, Experience/Skills/Training: Basic Qualifications 10+ years in Data Platform Product Management, Data Instrumentation, or a closely related technical product discipline. Domain- or portfolio-level outcome ownership at enterprise scale; feature-level data-platform PM experience is not sufficient for this role. Platform or infrastructure product strategy driven in close partnership with Engineering, hands-on in architecture and schema design. Hands-on production experience with data collection platforms (tag management, web data-layer, CDP-style), and the judgment to evaluate and choose between them. Experience defining enterprise data contracts, schema registries, and governance standards in multi-producer, multi-consumer environments. A track record of building new structures or capabilities in high-ambiguity, precedent-free environments, not just enduring them. Proven ability to influence roadmap and investment decisions without direct authority across multiple organizations. Experience mentoring multiple PMs across teams, with demonstrated impact on their judgment or trajectory. Fluency with AI tools in your own work, and a track record of raising that bar across the PMs you influence. Familiarity with the modern cloud data stack and how collection quality and schema choices affect downstream analytics, ML, and BI. Proficiency in SQL and/or Python for data validation, schema verification, and troubleshooting. Executive-level communicator, equally clear with engineers and senior leaders, who resolves disagreements through reasoning, not rank. Preferred Qualifications Data observability experience: monitoring pipelines for quality, freshness, schema drift, and anomalies. Experience evaluating or leading enterprise technology transitions: build-vs-buy, platform migration, and the change management involved. Familiarity with downstream ML and AI data requirements: what makes collected data usable as training signal or feature input. Strong grasp of data governance, privacy, and consent (GDPR, CCPA) and how regulation shapes collection architecture. Advanced degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience. Required Education Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field, or equivalent practical experience. The hiring range for this position in New York City, NY is $197,400 - $264,700 per year, in San Francisco, CA is $206,400 - $276,700 per year, and in Santa Monica, CA and Bristol, CT is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: The Data Product team is seeking a Principal, Data Product Management to own the strategy and long-term vision for a critical suite of data collection solutions across a global portfolio of digital products, defining the future of data collection as an enterprise capability. The collection layer sets the quality and reliability of every downstream analytics output, every experiment, and every model that depends on it across Disney Entertainment & ESPN. Decisions here carry portfolio-wide consequences, and making them well takes dedicated Principal-level ownership. You'll own the product roadmap spanning the solutions we run with longstanding strategic partners and the capabilities we build and scale ourselves, delivering world-class data collection across web, mobile, and connected devices. You'll serve as the product counterpart to the Data Engineering and Product Engineering teams who build and maintain the platform, and lead cross-organizational initiatives. Equally important, you'll define what data collection at Disney needs to become, not just how to evolve what exists today. If you've operated at the domain level in ambiguous, precedent-free environments, driven architectural decisions at enterprise scale, and built the organizational confidence to make long-term platform bets, we'd like to hear from you. Responsibilities and Duties of the Role: Own the long-term strategy and vision for data collection, across partner-run solutions and the platforms we build ourselves. Continuously evaluate the market and make principled build-vs-buy calls as the technology shifts. Be the product counterpart to Data Engineering on roadmap, sequencing, and tradeoffs, staying hands-on. Lead and influence across the org without formal authority, resolving high-stakes conflicts and informing durable, long-term decisions. Support data quality and the operating model at the source, keeping collected data reliable and auditable. Identify the highest-leverage problems before they're defined and deliver where no established approach exists. Translate requirements into scalable platform capabilities: schemas, standards, and contracts, increasingly AI-assisted. Mentor PMs across Data Product and partner teams, raising the bar for sophistication and AI-assisted ways of working. Required Education, Experience/Skills/Training: Basic Qualifications 10+ years in Data Platform Product Management, Data Instrumentation, or a closely related technical product discipline. Domain- or portfolio-level outcome ownership at enterprise scale; feature-level data-platform PM experience is not sufficient for this role. Platform or infrastructure product strategy driven in close partnership with Engineering, hands-on in architecture and schema design. Hands-on production experience with data collection platforms (tag management, web data-layer, CDP-style), and the judgment to evaluate and choose between them. Experience defining enterprise data contracts, schema registries, and governance standards in multi-producer, multi-consumer environments. A track record of building new structures or capabilities in high-ambiguity, precedent-free environments, not just enduring them. Proven ability to influence roadmap and investment decisions without direct authority across multiple organizations. Experience mentoring multiple PMs across teams, with demonstrated impact on their judgment or trajectory. Fluency with AI tools in your own work, and a track record of raising that bar across the PMs you influence. Familiarity with the modern cloud data stack and how collection quality and schema choices affect downstream analytics, ML, and BI. Proficiency in SQL and/or Python for data validation, schema verification, and troubleshooting. Executive-level communicator, equally clear with engineers and senior leaders, who resolves disagreements through reasoning, not rank. Preferred Qualifications Data observability experience: monitoring pipelines for quality, freshness, schema drift, and anomalies. Experience evaluating or leading enterprise technology transitions: build-vs-buy, platform migration, and the change management involved. Familiarity with downstream ML and AI data requirements: what makes collected data usable as training signal or feature input. Strong grasp of data governance, privacy, and consent (GDPR, CCPA) and how regulation shapes collection architecture. Advanced degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience. Required Education Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field, or equivalent practical experience. The hiring range for this position in New York City, NY is $197,400 - $264,700 per year, in San Francisco, CA is $206,400 - $276,700 per year, and in Santa Monica, CA and Bristol, CT is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) PI
08/08/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) PI
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIc8ed175017c2-8490
08/07/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIc8ed175017c2-8490
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking a Staff Software Engineer to provide technical leadership across the CoverMyMeds Access Engineering portfolio. Reporting to the Senior Director of Access Engineering, this role operates across multiple engineering teams and product domains, driving architectural consistency, engineering excellence, and technical strategy. This is a highly influential individual contributor role focused on solving complex technical challenges, improving engineering effectiveness, and shaping the future of software development within Access Engineering. Success in this position is measured by organizational impact, technical leadership, and the outcomes enabled across teams rather than individual code contributions alone. What You'll Do Technical Leadership & Architecture Define and influence architectural direction across the Access Engineering portfolio. Lead technical strategy for initiatives that span multiple products, systems, and engineering teams. Evaluate architectural tradeoffs and guide teams toward scalable, maintainable solutions. Create reusable technical patterns, reference implementations, and engineering standards. Engineering Excellence Establish and promote best practices for software quality, reliability, security, observability, and maintainability. Help teams improve automated testing, production readiness, operational excellence, and system performance. Drive consistency in engineering practices while minimizing unnecessary complexity. Platform & Developer Productivity Identify opportunities to improve shared tooling, platform capabilities, and development workflows. Reduce technical friction and operational overhead, enabling engineers to focus on delivering customer value. Champion improvements that increase engineering velocity, quality, and sustainability. AI-Enabled Engineering Define and advance Access Engineering's strategy for AI-assisted software development and AI-enabled engineering practices. Partner with enterprise AI teams to adopt established standards while identifying use cases specific to Access Engineering. Evaluate tools, practices, and safeguards that support the responsible use of AI throughout the software development lifecycle. Technical Mentorship & Influence Mentor senior engineers and help strengthen technical leadership across the organization. Foster a culture of technical excellence, knowledge sharing, and continuous improvement. Influence engineering, product, and leadership stakeholders through technical expertise and strategic thinking. Hands-On Technical Contribution Remain actively engaged with implementation details to ensure architectural decisions are practical and executable. Contribute to software design, prototyping, troubleshooting, and critical development efforts when appropriate. Partner with engineering teams to solve complex technical and operational challenges. Priority will be given to candidates who reside in the Columbus, OH metropolitan area. We are unable to provide sponsorship for this role presently or in the future. Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field; equivalent practical experience considered. 10+ years of professional software engineering experience, including experience designing and building enterprise-scale software systems. Demonstrated experience leading technical initiatives across multiple teams, products, or organizational boundaries. Experience designing distributed systems, APIs, integration platforms, or cloud-native applications. Proven ability to influence technical direction without formal management authority. Experience mentoring engineers and driving engineering best practices. Critical & Required Skills The ideal candidate will demonstrate strong capabilities in the following areas: Software Architecture Enterprise application architecture Distributed systems design Microservices and service-oriented architectures API strategy and integration patterns Event-driven architectures System scalability and performance optimization Engineering Leadership Technical strategy and roadmap development Cross-team collaboration and influence Architectural governance and standards Technical decision-making and tradeoff analysis Leading large-scale, complex technical initiatives Software Quality & Reliability Automated testing strategies Observability and monitoring Site reliability principles Secure software development practices Production readiness and operational excellence Cloud & Modern Development Cloud-native architectures CI/CD and DevOps practices Infrastructure automation Modern software engineering practices Developer productivity and platform engineering concepts AI Readiness & Engineering Innovation Experience evaluating or implementing AI-assisted development tools Understanding of responsible AI practices and governance considerations Ability to identify practical AI use cases that improve engineering effectiveness Preferred Qualifications Experience in healthcare technology, health tech, pharmacy technology, payer technology, or regulated industries. Familiarity with prior authorization workflows, healthcare interoperability, or healthcare integrations. Experience supporting engineering organizations with 50+ developers across multiple products. Experience building developer platforms, shared services, or internal engineering tooling. Experience with architectural modernization initiatives involving legacy systems. Experience implementing engineering effectiveness metrics and software quality frameworks. Experience with AWS or other major cloud platforms. Prior experience serving as a Staff Engineer, Principal Engineer, Lead Architect, or equivalent senior individual contributor. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $155,300 - $258,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
08/07/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking a Staff Software Engineer to provide technical leadership across the CoverMyMeds Access Engineering portfolio. Reporting to the Senior Director of Access Engineering, this role operates across multiple engineering teams and product domains, driving architectural consistency, engineering excellence, and technical strategy. This is a highly influential individual contributor role focused on solving complex technical challenges, improving engineering effectiveness, and shaping the future of software development within Access Engineering. Success in this position is measured by organizational impact, technical leadership, and the outcomes enabled across teams rather than individual code contributions alone. What You'll Do Technical Leadership & Architecture Define and influence architectural direction across the Access Engineering portfolio. Lead technical strategy for initiatives that span multiple products, systems, and engineering teams. Evaluate architectural tradeoffs and guide teams toward scalable, maintainable solutions. Create reusable technical patterns, reference implementations, and engineering standards. Engineering Excellence Establish and promote best practices for software quality, reliability, security, observability, and maintainability. Help teams improve automated testing, production readiness, operational excellence, and system performance. Drive consistency in engineering practices while minimizing unnecessary complexity. Platform & Developer Productivity Identify opportunities to improve shared tooling, platform capabilities, and development workflows. Reduce technical friction and operational overhead, enabling engineers to focus on delivering customer value. Champion improvements that increase engineering velocity, quality, and sustainability. AI-Enabled Engineering Define and advance Access Engineering's strategy for AI-assisted software development and AI-enabled engineering practices. Partner with enterprise AI teams to adopt established standards while identifying use cases specific to Access Engineering. Evaluate tools, practices, and safeguards that support the responsible use of AI throughout the software development lifecycle. Technical Mentorship & Influence Mentor senior engineers and help strengthen technical leadership across the organization. Foster a culture of technical excellence, knowledge sharing, and continuous improvement. Influence engineering, product, and leadership stakeholders through technical expertise and strategic thinking. Hands-On Technical Contribution Remain actively engaged with implementation details to ensure architectural decisions are practical and executable. Contribute to software design, prototyping, troubleshooting, and critical development efforts when appropriate. Partner with engineering teams to solve complex technical and operational challenges. Priority will be given to candidates who reside in the Columbus, OH metropolitan area. We are unable to provide sponsorship for this role presently or in the future. Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field; equivalent practical experience considered. 10+ years of professional software engineering experience, including experience designing and building enterprise-scale software systems. Demonstrated experience leading technical initiatives across multiple teams, products, or organizational boundaries. Experience designing distributed systems, APIs, integration platforms, or cloud-native applications. Proven ability to influence technical direction without formal management authority. Experience mentoring engineers and driving engineering best practices. Critical & Required Skills The ideal candidate will demonstrate strong capabilities in the following areas: Software Architecture Enterprise application architecture Distributed systems design Microservices and service-oriented architectures API strategy and integration patterns Event-driven architectures System scalability and performance optimization Engineering Leadership Technical strategy and roadmap development Cross-team collaboration and influence Architectural governance and standards Technical decision-making and tradeoff analysis Leading large-scale, complex technical initiatives Software Quality & Reliability Automated testing strategies Observability and monitoring Site reliability principles Secure software development practices Production readiness and operational excellence Cloud & Modern Development Cloud-native architectures CI/CD and DevOps practices Infrastructure automation Modern software engineering practices Developer productivity and platform engineering concepts AI Readiness & Engineering Innovation Experience evaluating or implementing AI-assisted development tools Understanding of responsible AI practices and governance considerations Ability to identify practical AI use cases that improve engineering effectiveness Preferred Qualifications Experience in healthcare technology, health tech, pharmacy technology, payer technology, or regulated industries. Familiarity with prior authorization workflows, healthcare interoperability, or healthcare integrations. Experience supporting engineering organizations with 50+ developers across multiple products. Experience building developer platforms, shared services, or internal engineering tooling. Experience with architectural modernization initiatives involving legacy systems. Experience implementing engineering effectiveness metrics and software quality frameworks. Experience with AWS or other major cloud platforms. Prior experience serving as a Staff Engineer, Principal Engineer, Lead Architect, or equivalent senior individual contributor. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $155,300 - $258,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Cargill seeks a Principal Solutions Architect to shape enterprise systems for its global manufacturing operations. You will define architectures for ERP, MES, and supply chain platforms, ensuring scalability, security, and integration across plants. Partnering with engineering, operations, and IT, you'll create technology roadmaps, set standards, and lead modernization initiatives. In Cargill's values-driven, innovative culture, you will mentor teams, influence strategic technology decisions, and help advance sustainable, efficient food production worldwide.
08/07/2026
Full time
Cargill seeks a Principal Solutions Architect to shape enterprise systems for its global manufacturing operations. You will define architectures for ERP, MES, and supply chain platforms, ensuring scalability, security, and integration across plants. Partnering with engineering, operations, and IT, you'll create technology roadmaps, set standards, and lead modernization initiatives. In Cargill's values-driven, innovative culture, you will mentor teams, influence strategic technology decisions, and help advance sustainable, efficient food production worldwide.
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice. Responsibilities: Lead the design, development, and deployment of secure, multi-cloud and hybrid environments, ensuring all architectures are in strict accordance with Zero Trust principals and aligned with the DoD Architecture Provide subject matter expertise on federal cybersecurity regulations, including the NIST Risk Management Framework (RMF), CMMC, and FedRAMP, ensuring solutions are secure and compliant by design Build, mentor, and lead a team of cybersecurity and cloud engineerings Provide hands-on technical guidance across core infrastructure domains Architect and implement advanced enterprise networking, virtualization, and containerization (e.g., Kupernetes, Docker) strategies to support secure, scalable, and resilient application deployments Interface directly with senior federal clients, translating complex mission requirements into robust, scalable, and resilient technical solutions Articulate complex technical concepts to both technical and non-technical stakeholders Qualifications: A minimum of five years of experience in systems engineering, cybersecurity, or enterprise architecture; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university; Master's degree preferred Experience with Identity, Credential, and Access Management (ICAM) solutions and architectures ICAM Solutions certification preferred (e.g. Okta, Sailpoint, Ping, CyberArk) Deep technical expertise in Microsoft Azure services, security controls, and government-specific environments (e.g. Azure Government) Hands-on expertise with a broad range of Zero Trust-enabling technologies such as SASE, micro-segmentation, software-defined networking, or advanced endpoint protection Experience designing and securing large-scale container orchestration platforms and complex virtualized data centers Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
08/07/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice. Responsibilities: Lead the design, development, and deployment of secure, multi-cloud and hybrid environments, ensuring all architectures are in strict accordance with Zero Trust principals and aligned with the DoD Architecture Provide subject matter expertise on federal cybersecurity regulations, including the NIST Risk Management Framework (RMF), CMMC, and FedRAMP, ensuring solutions are secure and compliant by design Build, mentor, and lead a team of cybersecurity and cloud engineerings Provide hands-on technical guidance across core infrastructure domains Architect and implement advanced enterprise networking, virtualization, and containerization (e.g., Kupernetes, Docker) strategies to support secure, scalable, and resilient application deployments Interface directly with senior federal clients, translating complex mission requirements into robust, scalable, and resilient technical solutions Articulate complex technical concepts to both technical and non-technical stakeholders Qualifications: A minimum of five years of experience in systems engineering, cybersecurity, or enterprise architecture; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university; Master's degree preferred Experience with Identity, Credential, and Access Management (ICAM) solutions and architectures ICAM Solutions certification preferred (e.g. Okta, Sailpoint, Ping, CyberArk) Deep technical expertise in Microsoft Azure services, security controls, and government-specific environments (e.g. Azure Government) Hands-on expertise with a broad range of Zero Trust-enabling technologies such as SASE, micro-segmentation, software-defined networking, or advanced endpoint protection Experience designing and securing large-scale container orchestration platforms and complex virtualized data centers Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. Leads teams of IT Consultants in the mapping of current state against future state processes. Defines the impact of requirements on upstream and downstream solution components. Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. Leads the evaluation of third-party vendors as directed. Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/05/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. Leads teams of IT Consultants in the mapping of current state against future state processes. Defines the impact of requirements on upstream and downstream solution components. Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. Leads the evaluation of third-party vendors as directed. Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/28/2026
Full time
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/15/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.