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City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a ServiceNow Principal Domain Architect! This position is fully remote! Overview The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions. A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience. Responsibilities typically include • Managing large projects or processes with limited oversight from the manager. • Coaching, reviewing, and delegating work to lower-level professionals. • Problems faced are difficult and often complex. Education 8+ years of relevant experience with a degree (Required) or 10+ years of relevant experience without a degree (Required) Certification/Licensure ServiceNow Architect Certification (Preferred) Experience 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required) Minimum 2 to 3 years of ServiceNow architect-level experience (Required) ServiceNow experienced, certified Architect Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus. Proven ability to communicate effectively with both business and technical stakeholders. Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking. Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support. Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, Indeed ServiceNow, ServiceNow Architect, ITSM, SPM, FSM, ITOM, IRM, EA, ServiceNow Architect Certification, SNow, Domain architect, Principal Domain Architect, Architect Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

COME JOIN MID-CONTINENT! "Where your work is valued-above-market pay, real work-life balance, and a team that feels like home." THE POSITION As a Software Engineer, you will design avionics, power electronics, and battery systems with an emphasis on AHRS and INS products using the latest advances in sensor technologies. You'll create unique intellectual property to address the growing demand for software-defined behavior. You can expect a variety of opportunities ranging from products for cockpit displays, instruments and navigational references based on local and remote sensor inputs. Additional products include data conversion and storage, lithium battery management, AC and DC power conversion, and in-seat power solutions. THIS POSITION MAY BE FOR YOU IF You have a bachelor's degree in computer engineering or related field. You have a minimum of 10 years of experience designing embedded software in the U.S. You have a minimum of 5 years of experience as principal designer for AHRS and INS solutions. You have a minimum of 5 years of experience characterizing and calibrating inertial sensor devices. You have the ability to work directly with target hardware, including lab bench equipment, other tools for debugging and analysis. You have proficiency programming in C. You are proficient with Microsoft Office. You have strong attention to detail. You are organized, focused, and results oriented. You are a problem-solver with critical thinking and prioritizing skills. You have excellent verbal, written and interpersonal communication skills. WE WOULD REALLY LIKE IT IF (but it's not a deal breaker) You have experience with C#, C++, or Python languages for PC application software. You have experience with VHDL. You have experience designing safety-critical software, utilizing RTCA DO-178, DO-254 or similar processes. You have experience designing or troubleshooting PCB system hardware. You have experience with Design for Manufacture and Design for Test (DFM & DFT). WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT Design and implement embedded C software for bare-metal microcontroller-based systems with an option for VHDL firmware for FPGA-based systems Architect and implement ARHS and INS products utilizing MEMS, FOG or other commercially available technologies Design tools to support manufacturing, calibration and verification of safety-critical products Build and troubleshoot hardware, including basic soldering, operation of test equipment, and daily work in both office and test lab environments Prototype and execute test programs to verify compliance with applicable performance, regulatory, and quality requirements WE ARE ONE OF THE BEST PLACES TO WORK We provide competitive pay and a comprehensive benefits package. We promote an environment where you can excel in your career while maintaining a healthy work-life balance. Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment. We believe anything worth doing is worth doing right - every time. We have frequent events to keep work interesting. Our food drive is super impressive, we have an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives and frequent ticket raffles for local sporting and cultural events. We have a small company feel - even though we're doing big things! WHO WE ARE Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you'll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience. Compensation details: 00 Yearly Salary PI2f9460cda6-

Description: Position Summary The MFM IT team has a long history of delivering and maintaining core business systems in a mid-sized Property & Casualty insurance environment. As we expand our development team and adopt new AI development tools, we are making a deliberate investment in building this capability correctly from the start. As we begin to build agentic AI capabilities within our enterprise system, we are looking for an experienced engineer with strong knowledge of agentic AI systems to help guide this effort. The Senior Agentic AI Specialist will work closely with MFM's Principal Architect, who leads overall platform architecture, and partner with senior developers to design, implement, and improve agent-based solutions. This role will bring specialized expertise in areas where we are still developing depth, including agent orchestration, retrieval pipelines, LLM evaluation, and prompt design. This is an ongoing platform effort, not a one-time project. The work will evolve over time as we expand capabilities, integrate new tools, and improve system quality. Our core systems are built on a Microsoft/.NET stack. As we develop our agentic AI capabilities, we expect to leverage cloud-based tooling (likely within Azure) where appropriate. We are pragmatic about using the right tools for the problem, while maintaining alignment with our existing platform and operational requirements. At Midwest Family we value practical experience, clear thinking, and the ability to apply these skills in a real-world environment. Application Requirements Cover Letter and Resume: Please include the following in your cover letter A description of an AI or agent-based system you have worked on, including your role and how you evaluated quality Your approach to reducing incorrect or unsupported outputs An example of how you supported other developers or teams in adopting AI capabilities Your physical remote work location state Salary expectations Responsibilities: Platform Architecture & Evolution : Provide input into AI-related architecture decisions. Evaluate tools, models, and approaches, and make practical recommendations based on trade-offs and outcomes. Agent Lifecycle Management: Design, build, and maintain agents. Define prompts and configurations, support routing decisions, and monitor performance in production. RAG Pipeline Engineering: Improve retrieval quality by working with chunking strategies, embeddings, search methods, and metadata filtering. Support onboarding of new knowledge sources. Quality & Hallucination Reduction: Help reduce incorrect or unsupported outputs through system design, testing, and monitoring. Apply practical approaches across prompts, retrieval, and model behavior. Evaluation & Testing: Develop and maintain evaluation approaches to measure output quality, including relevance and accuracy. Support regression testing and identify failure patterns. Prompt Engineering: Create and maintain prompts for different agents. Diagnose unexpected behavior and develop reusable patterns where appropriate. Tool Integration: Support integration with internal systems and APIs. Help manage tool access and ensure reliable execution and error handling. Observability & Operations: Contribute to logging, tracing, and monitoring. Support analysis of system behavior, cost, and performance in production. Governance & Configuration: Work with configuration across agents, prompts, and models. Ensure changes are version-controlled and reviewed. Developer Support: Work with other developers to share knowledge, review designs, and establish consistent approaches. Research & Evaluation: Stay current with new models and tools. Evaluate them in a structured way and recommend adoption where appropriate. Requirements: Education & Certification College degree or Programming Certification (preferred) 5+ years of equivalent work experience Required Experience Experience building or working with AI/LLM-based systems in a production or near-production environment Strong understanding of agent-based patterns (ReAct, tool usage, etc.) Experience with retrieval-based systems (RAG), vector stores, or search pipelines Familiarity with evaluating non-deterministic system outputs Experience improving system quality through testing and iteration Strong software engineering skills required. Experience with Python, TypeScript, or C# preferred Ability to work across technologies and integrate AI solutions into an existing enterprise environment Preferred Experience Experience working with multiple LLM providers Familiarity with emerging tools and frameworks in the agentic AI space Experience integrating with enterprise systems and data sources Experience mentoring or supporting other developers Personal Attributes Strategic thinker with strong analytical and problem-solving skills Technically proficient with broad systems knowledge Excellent interpersonal, written, and verbal communication skills Self-directed, collaborative, and highly organized Customer-oriented and able to navigate high-pressure environments Flexible and adaptable in regards to learning and understanding new technologies. Exceptional organizational skills and ability to keep track of multiple projects at a time. Ability to conduct research into software-related issues and products. Technically proficient. Exceptional attention to detail. Ability to work both independently and in a team-oriented, collaborative environment. Work Conditions Remote work environment following core hours 8AM-5PM Central Time Overtime may be required to meet project deadlines or monitor system processes. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices. Minimal travel will be required for the purpose of off-site software training and team meetings. Physically able to participate in virtual and in-person training sessions, presentations, and meetings. PI6a59fdda4e68-4236

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

As the company's designated Technical Authority, the Chief Engineer of Waukesha Magnetic Bearings is responsible for the technical integrity, reliability, and performance of our Active Magnetic Bearing (AMB) products. This pivotal role ensures that all designs and analyses meet industry standards, regulatory requirements, and internal procedures, delivering safe and commercially viable engineering solutions. Beyond technical oversight, the Chief Engineer sets the strategic direction for product applications and leads the development of innovative solutions to meet complex customer needs. By leveraging expert product knowledge, they support marketing and program management initiatives while representing the company's interests in a leadership capacity within global industrial and standards organisations. Location: This position can potentially be remote based within the United States, or most European Countries. What You'll Bring: Bachelor's or Master's degree in Mechanical Engineering or closely related subject (Essential), PhD - (Preferred) . Significant experience in the design and manufacture of Active Magnetic Bearing systems - (Essential) . This must be from either working directly at an AMB manufacturer, or an OEM that integrates them. Minimum of 15 years' experience in the design and analysis of rotating equipment (or critical components such as bearings and seals), including 10+ years in Senior or Principal Engineer roles. Strong application of engineering principles and robust design practices. Recognised technical expert with a deep understanding of product failure modes and proven problem-solving skills. Comprehensive understanding of relevant industry standards and their specific application to the product. Active experience participating in industry standards committees and technical working groups. Advanced Engineering Analysis & Software: Proven expertise in vibration analysis, FEA stress analysis, and Computational Fluid Dynamics (CFD), complemented by advanced scientific programming skills and a working knowledge of 2D/3D CAD. Mathematical & Theoretical Foundation: Ability to apply complex mathematical concepts, including probability and statistical inference, structural and fluid dynamics, and the fundamentals of plane and solid geometry and trigonometry. Technical Judgment & Problem Solving: Authoritative decision-making with the ability to challenge designs constructively. Skilled at solving practical problems with complex variables in non-standardized environments, including interpreting instructions from oral, written, diagrammatic, or schedule-based sources. Research, Compliance & Communication: Expert ability to analyze professional journals, technical procedures, and governmental regulations. Capable of translating technical data (drawings, graphs, tables) into manual and final reports, with the communication skills to persuade leadership and present effectively to diverse technical and management groups. What You'll Do: Technical Authority: Act as the final technical authority for product designs, analyses, and critical engineering decisions. Standards & Governance: Define, maintain, and enforce engineering standards, design rules, and industry best practices across the department. Design Integrity: Lead and approve critical design reviews and failure investigations to ensure products meet performance, safety, and reliability requirements. Advanced Analysis: Perform and guide sophisticated engineering analyses, including rotor dynamics, stress analysis, and computational fluid dynamics (CFD). Strategic Innovation: Identify and lead strategic initiatives that sustain best-in-class product leadership and align with corporate growth objectives. New Technology Development: Direct the implementation of new technologies and software, ensuring they are commercially viable and technically robust. Business Development: Provide high-level technical input for bids and proposals, identifying advanced applications that create new market opportunities. Operational Partnership: Partner with manufacturing and quality teams to ensure all designs are robust and highly producible. Mentorship & Growth: Mentor the engineering team by identifying skill gaps and executing development plans to build future technical leaders. Customer & Industry Advocacy: Support senior-level customer engagements and represent the company's interests within global industrial and standards organisations. Thought Leadership: Stay at the forefront of industry trends; author technical papers and present at key conferences to reinforce the company's technical standing DOVER PRECISION COMPONENTS: Dover Precision Components 'DPC' ('the Company') is part of Dover Corporation's ('the Parent Company') Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently. WE DELIVER CUSTOMER SUCCESS Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China. BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES. We are diligent in recognizing our employees' needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are. We are Dover Precision Components, # Work Arrangement : Hybrid Pay Range: $182,905.00 - $217,148.00 per hour / annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan. Other Compensation: This position is eligible to earn other compensation in the form of XX , as governed by applicable plan documents and policies. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Internal Note - Only use the following benefits paragraph for positions being offered a full benefits package. For positions not being offered a full benefits package, consult with Dover HR Operations and Dover Legal on the proper benefits information to post Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including XX paid holidays per calendar year, paid vacation days beginning at XX hours annually, XX paid sick leave hours annually or as provided under state and local paid sick leave laws, paid time off beginning at XX hours annually ; insert Corporate or OpCo specific benefits e.g., tuition assistance business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply . click apply for full job details