Job Summary IT Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
04/14/2026
Full time
Job Summary IT Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
Ovation Workplace Services Inc
Keene, New Hampshire
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
04/14/2026
Full time
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Ovation Workplace Services Inc
Lake Zurich, Illinois
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
04/14/2026
Full time
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JT4 is hiring a Section Supervisor II who will be responsible for and knowledgeable in a variety of subjects pertaining to DoD enterprise environments such as Windows, Red Hat systems, and Active Directory. JOB SUMMARY - ESSENTIAL FUNCTIONS AND DUTIES The incumbent performs a variety of supervisory/management tasks involved in supervising work efforts of personnel assigned to a shop or work unit. Supervises the performance of work performed by employees assigned to the shop or work unit. Sets employee work schedules and accounts for time worked by section employees Explains or interprets company policy to subordinates Evaluates and documents employee performance. Makes recommendations on wage actions. Interviews and makes related hiring recommendations on prospective employees when unit vacancies occur. Contributes to the development of operations/expense budgets for the group and controls costs and resources accordingly. Provides POC with company technical employees, managers and customer representatives. Performs other related supervisory tasks and duties as directed. RANGE POSITION DESCRIPTION The Supervisor II will be responsible for and knowledgeable in a variety of subjects pertaining to DoD enterprise environments. These subjects and software include: Managing Windows and Red Hat systems, administering Active Directory, and overseeing network operations within secure enclaves, and incorporating security best practices like least privilege and robust authentication. Section Supervisor II Key Responsibilities: Will be involved with the deployment and administration of classified systems. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Will assist with the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations, uninterruptible power supplies (UPS), associated structured cabling and assisting in the IT asset procurement process. Will conduct regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Will work other tasks as assigned, including being cross utilized in other sections of the department and will be required to learn to operate and maintain said systems. Must be willing to work nonstandard tours of duties, which include nights, weekends, and overtime. The overtime may be short or no notice. Must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. Must obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 180 days of date hired. Must be able to work independently and as a leader of a team. To complete each of these tasks and have very strong verbal and written communications skills. Must be willing to implement and enforce new and updating existing network system administration policies and willing to identify network and system administration weaknesses and problem areas and provide recommendations for corrective actions. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE The candidate must possess a base of knowledge sufficient to oversee the performance of technically diverse tasks assigned to the Shop. This knowledge and these skills may be obtained by graduation from a two to four-year technical institute or college, or possess equivalent formal technical training or military equivalent and 5 or more years experience in a directly related technical working environment, including 2 or more years as a supervisor. Must have interpersonal skills sufficient to interface with and effectively direct subordinates. Must have an in-depth working knowledge of the technical concepts, principles and requirements associated with the work unit. Must have a practical knowledge of company policies, procedures and practices sufficient to perform as an effective supervisor. The candidate must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance. Must be a U.S. citizen. SALARY The expected salary range for this position is $97,000 to $120,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 30 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadlines. Duties are performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Outdoor duties may be performed on gravel, or shingled roof. Climbing stairs, ladders, towers and scaffolds, indoors or outdoors is required. Government vehicle is used on an as needed basis. Grease or oil may be found on working surfaces. Ability to work in a field environment with some shift work, at remote locations with occasional overnight assignments. Travel to remote working locations required. The foregoing conditions and physical requirements represent the general characteristics required to perform the essential functions for this job. In general, all positions may require standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, bending, twisting, kneeling, crouching and crawling. Specific work assignments may include additional environmental conditions or physical requirements necessary to perform the essential functions of the job. These specific requirements will be detailed in the job posting. Also, JT4 employees will only operate equipment that they have been fully trained on and/or certified to operate. If working in a training capacity, employees must be supervised at all times by a competent trained or certified company employee. Under no circumstances should employees use other employee's equipment without permission from their immediate supervisor or manager. Conversely, employees should not allow other JT4 employees or employees of another employer to use JT4 owned or assigned equipment without proof of training and approval of the shop manager. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JABO33, A1412TW
04/14/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JT4 is hiring a Section Supervisor II who will be responsible for and knowledgeable in a variety of subjects pertaining to DoD enterprise environments such as Windows, Red Hat systems, and Active Directory. JOB SUMMARY - ESSENTIAL FUNCTIONS AND DUTIES The incumbent performs a variety of supervisory/management tasks involved in supervising work efforts of personnel assigned to a shop or work unit. Supervises the performance of work performed by employees assigned to the shop or work unit. Sets employee work schedules and accounts for time worked by section employees Explains or interprets company policy to subordinates Evaluates and documents employee performance. Makes recommendations on wage actions. Interviews and makes related hiring recommendations on prospective employees when unit vacancies occur. Contributes to the development of operations/expense budgets for the group and controls costs and resources accordingly. Provides POC with company technical employees, managers and customer representatives. Performs other related supervisory tasks and duties as directed. RANGE POSITION DESCRIPTION The Supervisor II will be responsible for and knowledgeable in a variety of subjects pertaining to DoD enterprise environments. These subjects and software include: Managing Windows and Red Hat systems, administering Active Directory, and overseeing network operations within secure enclaves, and incorporating security best practices like least privilege and robust authentication. Section Supervisor II Key Responsibilities: Will be involved with the deployment and administration of classified systems. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Will assist with the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations, uninterruptible power supplies (UPS), associated structured cabling and assisting in the IT asset procurement process. Will conduct regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Will work other tasks as assigned, including being cross utilized in other sections of the department and will be required to learn to operate and maintain said systems. Must be willing to work nonstandard tours of duties, which include nights, weekends, and overtime. The overtime may be short or no notice. Must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. Must obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 180 days of date hired. Must be able to work independently and as a leader of a team. To complete each of these tasks and have very strong verbal and written communications skills. Must be willing to implement and enforce new and updating existing network system administration policies and willing to identify network and system administration weaknesses and problem areas and provide recommendations for corrective actions. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE The candidate must possess a base of knowledge sufficient to oversee the performance of technically diverse tasks assigned to the Shop. This knowledge and these skills may be obtained by graduation from a two to four-year technical institute or college, or possess equivalent formal technical training or military equivalent and 5 or more years experience in a directly related technical working environment, including 2 or more years as a supervisor. Must have interpersonal skills sufficient to interface with and effectively direct subordinates. Must have an in-depth working knowledge of the technical concepts, principles and requirements associated with the work unit. Must have a practical knowledge of company policies, procedures and practices sufficient to perform as an effective supervisor. The candidate must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance. Must be a U.S. citizen. SALARY The expected salary range for this position is $97,000 to $120,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 30 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadlines. Duties are performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Outdoor duties may be performed on gravel, or shingled roof. Climbing stairs, ladders, towers and scaffolds, indoors or outdoors is required. Government vehicle is used on an as needed basis. Grease or oil may be found on working surfaces. Ability to work in a field environment with some shift work, at remote locations with occasional overnight assignments. Travel to remote working locations required. The foregoing conditions and physical requirements represent the general characteristics required to perform the essential functions for this job. In general, all positions may require standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, bending, twisting, kneeling, crouching and crawling. Specific work assignments may include additional environmental conditions or physical requirements necessary to perform the essential functions of the job. These specific requirements will be detailed in the job posting. Also, JT4 employees will only operate equipment that they have been fully trained on and/or certified to operate. If working in a training capacity, employees must be supervised at all times by a competent trained or certified company employee. Under no circumstances should employees use other employee's equipment without permission from their immediate supervisor or manager. Conversely, employees should not allow other JT4 employees or employees of another employer to use JT4 owned or assigned equipment without proof of training and approval of the shop manager. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JABO33, A1412TW
Ovation Workplace Services Inc
Gray Court, South Carolina
Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support
04/14/2026
Full time
Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support
Bering Straits Native Corporation
Norfolk, Virginia
About Stampede Ventures, Inc. Stampede Ventures provides a diverse portfolio of full-service construction, renovation, and civil work to meet the needs of Government and private sector customers. We leverage our experience to provide our customers with the best possible pricing and high quality service on all projects we perform. Our senior management team has more than 100 years of facility maintenance, repair, renovation and construction experience, primarily serving the U.S. Government. About this position: Superintendent in Norfolk, VA The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone regarding application status. Essential Duties & Responsibilities Previous Federal DoD contract experience Management of task order projects in the Virginia Beach/Norfolk/Hampton Roads region Ability to read drawings / prints. Safety experience in multi-trade construction projects Knowledge of OSHA and EM-385 requirements Experience enforcing corporate or site quality control programs. Written and Oral communication with customer, subcontractors, and internally to provide project updates. Knowledge of all aspects of a construction project (electrical, HVAC, Fire Alarm, Fire Suppression, architectural, etc.) Have existing relationships with Federal government & DoD customers in the Southeast Region Previous experience working with 8(a) companies. Required (Minimum Necessary) Qualifications Education Requirements: High School Diploma or GED equivalent Level of Experience Requirements: Three years' experience as a quality control manager on industrial or commercial projects Experience working with the NAVFAC (Preferred) Must be US Citizen OSHA 30 Certification (can be obtained after employment) Valid Driver's License Current or ability to get a security clearance is preferred. Experience on projects exceeding $500,000 (specifically HVAC and electrically heavy projects) Current favorable National Agency Check with Inquiry (NACI), in accordance with AR 380-67 Valid Driver's License Knowledge, Skills, Abilities, and Other Characteristics Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting or stationary work at a desk and computer workstation. Frequent use of hands and fingers to operate a computer keyboard, mouse, phone, and other office equipment. Ability to read information on a computer screen and in printed formats. Occasional standing, walking, or movement throughout the office to attend meetings, access files, or collaborate with colleagues. Ability to lift and carry items up to 10-20 pounds, such as office supplies, laptops, or small packages. Clear verbal and written communication abilities to participate in meetings, answer calls, and produce documentation. Ability to maintain focus and attention for extended periods to complete detailed or repetitive tasks. Occasional bending, reaching, or stooping when accessing files, storage, or equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees in this role work in a professional office setting that typically includes a combination of open work areas, private or semi private workstations, meeting rooms, and shared common spaces. The environment is generally fast paced but structured, with regular interaction across teams, leaders, and stakeholders. Work is primarily performed using computers, phones, and standard office technologies, and most tasks involve digital communication, documentation, data entry, or coordination activities. The role may require extended periods of sitting, focusing on screens, or participating in virtual and in person meetings. Employees can expect a culture that values collaboration, clear communication, dependability, and customer service. While routine and deadlines are common, priorities may shift throughout the day based on business needs, requiring flexibility and adaptability. Noise levels are usually moderate, consistent with typical office activity-conversations, calls, and movement within the workspace. The dress code is often business casual, though expectations may vary by department or function. employee is required to visit job sites regularly and will be subject to a lift and/or move up to 25 pounds. The employee is occasionally required to stand, climb or balance and stoop, kneel, crouch or crawl. During visits to job sites, the employee may be exposed to extreme cold or hot weather conditions. Supervisory Responsibilities Supervising onsite delivery of subcontractors and field employees DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/14/2026
Full time
About Stampede Ventures, Inc. Stampede Ventures provides a diverse portfolio of full-service construction, renovation, and civil work to meet the needs of Government and private sector customers. We leverage our experience to provide our customers with the best possible pricing and high quality service on all projects we perform. Our senior management team has more than 100 years of facility maintenance, repair, renovation and construction experience, primarily serving the U.S. Government. About this position: Superintendent in Norfolk, VA The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone regarding application status. Essential Duties & Responsibilities Previous Federal DoD contract experience Management of task order projects in the Virginia Beach/Norfolk/Hampton Roads region Ability to read drawings / prints. Safety experience in multi-trade construction projects Knowledge of OSHA and EM-385 requirements Experience enforcing corporate or site quality control programs. Written and Oral communication with customer, subcontractors, and internally to provide project updates. Knowledge of all aspects of a construction project (electrical, HVAC, Fire Alarm, Fire Suppression, architectural, etc.) Have existing relationships with Federal government & DoD customers in the Southeast Region Previous experience working with 8(a) companies. Required (Minimum Necessary) Qualifications Education Requirements: High School Diploma or GED equivalent Level of Experience Requirements: Three years' experience as a quality control manager on industrial or commercial projects Experience working with the NAVFAC (Preferred) Must be US Citizen OSHA 30 Certification (can be obtained after employment) Valid Driver's License Current or ability to get a security clearance is preferred. Experience on projects exceeding $500,000 (specifically HVAC and electrically heavy projects) Current favorable National Agency Check with Inquiry (NACI), in accordance with AR 380-67 Valid Driver's License Knowledge, Skills, Abilities, and Other Characteristics Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting or stationary work at a desk and computer workstation. Frequent use of hands and fingers to operate a computer keyboard, mouse, phone, and other office equipment. Ability to read information on a computer screen and in printed formats. Occasional standing, walking, or movement throughout the office to attend meetings, access files, or collaborate with colleagues. Ability to lift and carry items up to 10-20 pounds, such as office supplies, laptops, or small packages. Clear verbal and written communication abilities to participate in meetings, answer calls, and produce documentation. Ability to maintain focus and attention for extended periods to complete detailed or repetitive tasks. Occasional bending, reaching, or stooping when accessing files, storage, or equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees in this role work in a professional office setting that typically includes a combination of open work areas, private or semi private workstations, meeting rooms, and shared common spaces. The environment is generally fast paced but structured, with regular interaction across teams, leaders, and stakeholders. Work is primarily performed using computers, phones, and standard office technologies, and most tasks involve digital communication, documentation, data entry, or coordination activities. The role may require extended periods of sitting, focusing on screens, or participating in virtual and in person meetings. Employees can expect a culture that values collaboration, clear communication, dependability, and customer service. While routine and deadlines are common, priorities may shift throughout the day based on business needs, requiring flexibility and adaptability. Noise levels are usually moderate, consistent with typical office activity-conversations, calls, and movement within the workspace. The dress code is often business casual, though expectations may vary by department or function. employee is required to visit job sites regularly and will be subject to a lift and/or move up to 25 pounds. The employee is occasionally required to stand, climb or balance and stoop, kneel, crouch or crawl. During visits to job sites, the employee may be exposed to extreme cold or hot weather conditions. Supervisory Responsibilities Supervising onsite delivery of subcontractors and field employees DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
About Bering Dynamic Solutions Bering Dynamic Solutions (BDS) delivers a comprehensive suite of information technology and professional services. Our expertise includes network and systems administration, enterprise architecture and resource planning, SharePoint services, email operations, and e-authentication solutions. We specialize in certification and accreditation, software design, programming, implementation, and testing. BDS also provides Zero Trust implementation, telecommunications and land mobile radio system maintenance, help desk support, IT transformation services, and cybersecurity solutions. About this position: SATCOM Help Desk SME The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $129k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Serve as the primary technical expert for SATCOM Help Desk operations, including Tier I and Tier II support functions. • Provide exceptional customer service, ensuring timely, professional, and accurate responses to user inquiries. • Troubleshoot basic Government Computer (GC) connectivity, workstation issues, and network access problems. • Perform network troubleshooting, including diagnosing basic routing, switching, firewall, and connectivity issues. • Create, edit, and maintain technical documentation, SOPs, troubleshooting guides, and ticket updates. • Manage and supervise help desk personnel supporting the SMC, ensuring high-quality performance and adherence to procedures. • Oversee ticket creation, tracking, escalation, and closure using approved service desk systems. • Provide Tier I support for phone calls, initial diagnoses, and ticket tracking; provide Tier II support for more advanced maintenance, configuration, and issue resolution. • Coordinate shipment, RMA processing, and tracking of procured items in support of the SMC. • Maintain logs, reports, and metrics on ticket flow, recurring issues, asset conditions, and customer satisfaction trends. • Conduct regular communication with users, program managers, and engineering teams to coordinate troubleshooting and updates. • Ensure compliance with help desk policies, security directives, network guidelines, and DoD IT standards. • Train, mentor, and guide junior personnel to ensure consistent and quality support operations. • Recommend process improvements to increase efficiency, reduce ticket volume, and enhance user experience. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • Minimum of four (4) years of IT customer support experience. • Minimum of two (2) years of experience in a military environment • Exceptional customer service skills and professionalism. • Basic troubleshooting skills for Government Computer (GC) connectivity issues. • Knowledge of network fundamentals and common network troubleshooting techniques. • Strong technical documentation skills, including writing SOPs, ticket notes, and system reports. • Excellent communication and interpersonal skills for interaction with customers, leadership, and technical teams. • Ability to work in a fast-paced help desk environment with shifting priorities. • Ability to handle RMAs, shipment coordination, and tracking procedures. Knowledge, Skills, Abilities, and Other Characteristics • Understanding of SATCOM basics, network connectivity concepts, and common workstation/network issues. • Familiarity with DoD IT environments, ticketing systems, and GC connectivity troubleshooting procedures. • Strong time-management, organizational, and multi-tasking abilities. • Ability to work independently or as part of a help desk team. • Ability to mentor staff and ensure consistent performance across Tier I and Tier II support roles. • Skills in documenting workflows, drafting troubleshooting guides, and maintaining accurate support records. Preferred • Experience with SATCOM systems, baseband equipment, or tactical communications environments. • Experience with DoD ticketing systems such as Remedy, ServiceNow, or ITSM equivalents. • Basic knowledge of RMAs, logistics tracking, and equipment accountability processes. • Technical certifications (CompTIA A+, Network+, Security+, etc.) Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 25 pounds occasionally (for movement or inspection of equipment). • Must be able to sit or stand for extended periods while operating help desk systems or troubleshooting devices. • Must be able to walk to and from office or equipment areas for hands-on support. • Must be able to use standard office and IT equipment including computers, phones, and diagnostic tools. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • REQURIED FOR APPLICANT VISABLITY. • Physical Setting: • Work performed in a professional office/help desk environment with occasional visits to technical or equipment rooms. • May require limited movement to support hands-on workstation troubleshooting. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must comply with all site-specific, DoD, and network security requirements. • May require obtaining a base access credential. • Direct interaction with users, help desk staff, and government representatives is routine. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/14/2026
Full time
About Bering Dynamic Solutions Bering Dynamic Solutions (BDS) delivers a comprehensive suite of information technology and professional services. Our expertise includes network and systems administration, enterprise architecture and resource planning, SharePoint services, email operations, and e-authentication solutions. We specialize in certification and accreditation, software design, programming, implementation, and testing. BDS also provides Zero Trust implementation, telecommunications and land mobile radio system maintenance, help desk support, IT transformation services, and cybersecurity solutions. About this position: SATCOM Help Desk SME The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $129k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Serve as the primary technical expert for SATCOM Help Desk operations, including Tier I and Tier II support functions. • Provide exceptional customer service, ensuring timely, professional, and accurate responses to user inquiries. • Troubleshoot basic Government Computer (GC) connectivity, workstation issues, and network access problems. • Perform network troubleshooting, including diagnosing basic routing, switching, firewall, and connectivity issues. • Create, edit, and maintain technical documentation, SOPs, troubleshooting guides, and ticket updates. • Manage and supervise help desk personnel supporting the SMC, ensuring high-quality performance and adherence to procedures. • Oversee ticket creation, tracking, escalation, and closure using approved service desk systems. • Provide Tier I support for phone calls, initial diagnoses, and ticket tracking; provide Tier II support for more advanced maintenance, configuration, and issue resolution. • Coordinate shipment, RMA processing, and tracking of procured items in support of the SMC. • Maintain logs, reports, and metrics on ticket flow, recurring issues, asset conditions, and customer satisfaction trends. • Conduct regular communication with users, program managers, and engineering teams to coordinate troubleshooting and updates. • Ensure compliance with help desk policies, security directives, network guidelines, and DoD IT standards. • Train, mentor, and guide junior personnel to ensure consistent and quality support operations. • Recommend process improvements to increase efficiency, reduce ticket volume, and enhance user experience. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • Minimum of four (4) years of IT customer support experience. • Minimum of two (2) years of experience in a military environment • Exceptional customer service skills and professionalism. • Basic troubleshooting skills for Government Computer (GC) connectivity issues. • Knowledge of network fundamentals and common network troubleshooting techniques. • Strong technical documentation skills, including writing SOPs, ticket notes, and system reports. • Excellent communication and interpersonal skills for interaction with customers, leadership, and technical teams. • Ability to work in a fast-paced help desk environment with shifting priorities. • Ability to handle RMAs, shipment coordination, and tracking procedures. Knowledge, Skills, Abilities, and Other Characteristics • Understanding of SATCOM basics, network connectivity concepts, and common workstation/network issues. • Familiarity with DoD IT environments, ticketing systems, and GC connectivity troubleshooting procedures. • Strong time-management, organizational, and multi-tasking abilities. • Ability to work independently or as part of a help desk team. • Ability to mentor staff and ensure consistent performance across Tier I and Tier II support roles. • Skills in documenting workflows, drafting troubleshooting guides, and maintaining accurate support records. Preferred • Experience with SATCOM systems, baseband equipment, or tactical communications environments. • Experience with DoD ticketing systems such as Remedy, ServiceNow, or ITSM equivalents. • Basic knowledge of RMAs, logistics tracking, and equipment accountability processes. • Technical certifications (CompTIA A+, Network+, Security+, etc.) Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 25 pounds occasionally (for movement or inspection of equipment). • Must be able to sit or stand for extended periods while operating help desk systems or troubleshooting devices. • Must be able to walk to and from office or equipment areas for hands-on support. • Must be able to use standard office and IT equipment including computers, phones, and diagnostic tools. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • REQURIED FOR APPLICANT VISABLITY. • Physical Setting: • Work performed in a professional office/help desk environment with occasional visits to technical or equipment rooms. • May require limited movement to support hands-on workstation troubleshooting. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must comply with all site-specific, DoD, and network security requirements. • May require obtaining a base access credential. • Direct interaction with users, help desk staff, and government representatives is routine. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Position Title: CNC Programmer Location: Montebello, CA 90640, USA Job Category: Manufacturing Req ID: CNCPR001448 Schedule: Full Time Posted:Nov 4, 2025 Job Details Description Close to You Anywhere in the World Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second. We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best. SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. You've likely enjoyed coffee from our machines at McDonald's, Dunkin', Chick-fil-A, Peet's, or Tim Hortons. Join us in delivering exceptional coffee experiences worldwide. What We Will Achieve Together: The CNC Programmer is the Subject Matter Expert and works independently, making decisions related to the interpretation from reading blueprints, translating these into the proper set up of mills, lathes, lasers to accurately set the tolerance limits in support of "just in time" delivery of fabrication to production. The CNC Programmer acts as a backup to the Supervisor/Manager covering vacation and sick time and the CNC Programmer trains others in the programming and setup for the application of job runs. Base Salary Range: $30/hr - $38/hr DOE. Key Responsibilities Include: Collaborates with engineering on building prototypes Leads and/or Assists in the design and development of machine tooling Proficient in set up and operation of Turrets, Laser, Panel Bender, Safan First article inspection Adjusts machine settings to operate machinery in accordance with established procedures Communicate machine operation or parts defects In collaboration with the Fabrication Manager makes decisions on spending needs for the machine shop equipment Assists Machine Operators answering questions and solving problems Identify tool and die issues and perform repair (sharpening) and replacement of tool & die Observes operation of machine and verifies conformance of formed or cut workpiece to specifications, using measuring instruments, such as fixed gauges, calipers, and micrometers Sources and obtains quotes on machine shop tooling needs Leads and Supports training and preparing bench strength Ensures that all IMS Standards are maintained and followed Has responsibility for scrap control and reduction Review production schedule for turret and laser and maximize sheet metal yield Runs simulations for new routings and bill of materials for costing purposes Maintain cleanliness of workstations Ability to operate electric pallet jack and hand pallet jack Requirements: Experience: Minimum of 3 years of experience in a role with equivalent experience. Preferably in a fast-paced organization with an international presence. Manufacturing experience is a must. Education: High School Diploma. Certification: CNC Programmer from accredited school/program. Key Skills: CNC Programming, Blueprint Reading, CAD/CAM Software, Machine Tooling, and Safety Standards. Core Competencies: Problem Solving, Interpersonal Skills, Action Orientation, Detail Orientation, Effective Communication and Collaboration. Overview: Type of Employment: Full time. Non-Exempt Workplace Schedule Type: On-Site (May be required to work weekends) Position Location: Montebello Why SEB Professional North America? Whether working remotely, in one of our offices, or flexing in between, we offer a number of benefits and perks to support you and your family. Here is a sample of some of our benefits programs: Medical / Dental / Vision Insurance - Generous Employer Contribution 401(K) Retirement Plan w/ up to a 9% employer contribution after 1 st year of employment. On Site Gym 12 Paid Holidays Voluntary Benefits and Discount programs Equal Employment Opportunity (EEO) SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other category protected by federal, state, or local law. SEB Professional does not make employment decisions based on any protected class status. For more information, please see OFCCP Equal Employment. PI41c5e345b46d-3212
04/13/2026
Full time
Position Title: CNC Programmer Location: Montebello, CA 90640, USA Job Category: Manufacturing Req ID: CNCPR001448 Schedule: Full Time Posted:Nov 4, 2025 Job Details Description Close to You Anywhere in the World Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second. We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best. SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. You've likely enjoyed coffee from our machines at McDonald's, Dunkin', Chick-fil-A, Peet's, or Tim Hortons. Join us in delivering exceptional coffee experiences worldwide. What We Will Achieve Together: The CNC Programmer is the Subject Matter Expert and works independently, making decisions related to the interpretation from reading blueprints, translating these into the proper set up of mills, lathes, lasers to accurately set the tolerance limits in support of "just in time" delivery of fabrication to production. The CNC Programmer acts as a backup to the Supervisor/Manager covering vacation and sick time and the CNC Programmer trains others in the programming and setup for the application of job runs. Base Salary Range: $30/hr - $38/hr DOE. Key Responsibilities Include: Collaborates with engineering on building prototypes Leads and/or Assists in the design and development of machine tooling Proficient in set up and operation of Turrets, Laser, Panel Bender, Safan First article inspection Adjusts machine settings to operate machinery in accordance with established procedures Communicate machine operation or parts defects In collaboration with the Fabrication Manager makes decisions on spending needs for the machine shop equipment Assists Machine Operators answering questions and solving problems Identify tool and die issues and perform repair (sharpening) and replacement of tool & die Observes operation of machine and verifies conformance of formed or cut workpiece to specifications, using measuring instruments, such as fixed gauges, calipers, and micrometers Sources and obtains quotes on machine shop tooling needs Leads and Supports training and preparing bench strength Ensures that all IMS Standards are maintained and followed Has responsibility for scrap control and reduction Review production schedule for turret and laser and maximize sheet metal yield Runs simulations for new routings and bill of materials for costing purposes Maintain cleanliness of workstations Ability to operate electric pallet jack and hand pallet jack Requirements: Experience: Minimum of 3 years of experience in a role with equivalent experience. Preferably in a fast-paced organization with an international presence. Manufacturing experience is a must. Education: High School Diploma. Certification: CNC Programmer from accredited school/program. Key Skills: CNC Programming, Blueprint Reading, CAD/CAM Software, Machine Tooling, and Safety Standards. Core Competencies: Problem Solving, Interpersonal Skills, Action Orientation, Detail Orientation, Effective Communication and Collaboration. Overview: Type of Employment: Full time. Non-Exempt Workplace Schedule Type: On-Site (May be required to work weekends) Position Location: Montebello Why SEB Professional North America? Whether working remotely, in one of our offices, or flexing in between, we offer a number of benefits and perks to support you and your family. Here is a sample of some of our benefits programs: Medical / Dental / Vision Insurance - Generous Employer Contribution 401(K) Retirement Plan w/ up to a 9% employer contribution after 1 st year of employment. On Site Gym 12 Paid Holidays Voluntary Benefits and Discount programs Equal Employment Opportunity (EEO) SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other category protected by federal, state, or local law. SEB Professional does not make employment decisions based on any protected class status. For more information, please see OFCCP Equal Employment. PI41c5e345b46d-3212
Bering Straits Native Corporation
Washington, Washington DC
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: IT Specialist II Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 99K - 103K Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Systems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. General IT and Administrative Support: Provide general IT and administrative support for a team of six Systems staff supporting EAP's 270 domestic users. Help Desk Support: Offer help desk support for out-of-scope, non-consolidated IT services. Mobile Device Support: Provide support, troubleshooting, and inventory control for mobile devices (phones, tablets, laptops). Desk Side User Support: Offer ad hoc user support for Windows workstations, laptops, tablets, and smartphones. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring. User Training: Provide basic user training in Microsoft Windows, Office 365, DOS applications, systems, etc. Reload and configure software on laptops. Digital Video Conferencing and Secure Phone Technologies: Assist with digital video conferencing (DVC) and secure phone technologies. Liaison with DT Bureau Staff: Liaise with the Bureau of Diplomatic Technology (DT) staff for consolidated IT services. Coordination of DT Services: Coordinate DT services to EAP domestic offices and DT personnel at 47 overseas posts. Technology Trends: Stay current on technology trends to support EAP's mission. Technology Advancement Suggestions: Suggest areas for technology advancement and recommend equipment purchases/upgrades. Backup SharePoint Administrator: Serve as a backup SharePoint Administrator. Event Setup and Cleanup: Assist with prepping conference rooms before and after official events during the workday. Assist with setting up and cleaning up official office events. IT equipment inventory: Assist with IT assets annual inventory and spot checks. Required (Minimum Necessary) Qualifications Education Requirements: Requires an associate degree in computer science or a related field. Level of Experience Requirements: N/A Knowledge, Skills, Abilities, and Other Characteristics Must have a Top-Secret/SCI clearance - (1) position Must have a Secret clearance - (1) position Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 30 lbs. equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Onsite Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. This task order may require travel. All travel shall be in accordance with the Federal Travel Regulation. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/01/2026
Full time
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: IT Specialist II Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 99K - 103K Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Systems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. General IT and Administrative Support: Provide general IT and administrative support for a team of six Systems staff supporting EAP's 270 domestic users. Help Desk Support: Offer help desk support for out-of-scope, non-consolidated IT services. Mobile Device Support: Provide support, troubleshooting, and inventory control for mobile devices (phones, tablets, laptops). Desk Side User Support: Offer ad hoc user support for Windows workstations, laptops, tablets, and smartphones. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring. User Training: Provide basic user training in Microsoft Windows, Office 365, DOS applications, systems, etc. Reload and configure software on laptops. Digital Video Conferencing and Secure Phone Technologies: Assist with digital video conferencing (DVC) and secure phone technologies. Liaison with DT Bureau Staff: Liaise with the Bureau of Diplomatic Technology (DT) staff for consolidated IT services. Coordination of DT Services: Coordinate DT services to EAP domestic offices and DT personnel at 47 overseas posts. Technology Trends: Stay current on technology trends to support EAP's mission. Technology Advancement Suggestions: Suggest areas for technology advancement and recommend equipment purchases/upgrades. Backup SharePoint Administrator: Serve as a backup SharePoint Administrator. Event Setup and Cleanup: Assist with prepping conference rooms before and after official events during the workday. Assist with setting up and cleaning up official office events. IT equipment inventory: Assist with IT assets annual inventory and spot checks. Required (Minimum Necessary) Qualifications Education Requirements: Requires an associate degree in computer science or a related field. Level of Experience Requirements: N/A Knowledge, Skills, Abilities, and Other Characteristics Must have a Top-Secret/SCI clearance - (1) position Must have a Secret clearance - (1) position Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 30 lbs. equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Onsite Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. This task order may require travel. All travel shall be in accordance with the Federal Travel Regulation. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
04/01/2026
Full time
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Ovation Workplace Services Inc
North Andover, Massachusetts
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
04/01/2026
Full time
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
04/01/2026
Full time
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Ovation Workplace Services Inc
West Roxbury, Massachusetts
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
04/01/2026
Full time
Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Ovation Workplace Services Inc
Fontana, California
Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
04/01/2026
Full time
Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
University of California Agriculture and Natural Resources
Modesto, California
Nutrient Management and Forage Systems Advisor (AP25-37) University of California Agriculture and Natural Resources Application Window Open date: December 15, 2025 Next review date: Tuesday, Feb 3, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Friday, Mar 6, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview The University of California, Agriculture and Natural Resources (UC ANR) invites applications for a UC Cooperative Extension (UCCE) Nutrient Management and Forage Systems Advisor at the Assistant rank serving Stanislaus, San Joaquin, and Merced Counties. The Nutrient Management and Forage Systems Advisor will implement an innovative multi-county extension education and applied research program focused on production issues for forage crops in California's Northern San Joaquin Valley. The emphasis will be on nutrient management in cropping systems linked to animal agriculture and fertilizer use, as well as on irrigation management and water quality issues. Expected impacts are optimized agronomic practices that maximize profitability while improving water and nutrient use efficiency, protecting water and air resources, and building climate resilience through identification and promotion of best agricultural practices. Forage crop production innovations present promising solutions for conserving soil and water resources and managing manure nutrients, which affect groundwater and air quality, as well as greenhouse gas emissions. Improved stewardship of nitrogen from manures and fertilizers in forage production is necessary to sustain California's important dairy industry and to protect soil, air, and water resources for all Californians. UCCE Advisors are responsible for conducting applied research and extending knowledge. Research activities are applied and mission-oriented, focused on addressing challenges in our communities. Extension activities are the educational methods that Advisors use to share research results directly with clientele and communities, increasing knowledge and understanding of science-based research that promotes the adoption of practices and technologies to solve local problems. Extension activities may include individual farm consultations, presentations, or organizing educational workshops, short courses, and field demonstrations. Information may also be disseminated through various channels, such as radio, webinars, fact sheets, policy briefs, news blogs, social media, and other outlets. Publications are expected in various formats, including newsletters, popular press articles, curricula, conference proceedings, and peer-reviewed journals. Successful research and extension programs result in new information that improves knowledge or understanding, and eventual adoption of new skills or practices, changed attitudes or policies, and improved environmental, economic, or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: 1) extending knowledge, 2) applied research and creative activity, 3) professional competence and activity, and 4) university and public service. Location Headquarters: This position will be based at the UC Cooperative Extension Office in Stanislaus County, located at 3800 Cornucopia Way, Modesto, California 95358. Position Details In the three-county region served by this Advisor, forage crops account for $900 million in revenue from 570,000 harvested acres, supporting $3.8 billion in milk and cattle revenue, higher-paying year-round employment, and the economic viability of many disadvantaged communities. Milk is a top agricultural commodity in the three counties, accounting for 36% of the state's dairy production. The dairy industry relies on a wide mix of locally grown forage crops that thrive in the Central Valley, including corn, small grain cereals, alfalfa, sorghum, and Sudan grass. Given the economic importance of the dairy industry and the crops that support it, there is a pressing need to conduct research and extend knowledge on forage crop production in Merced, Stanislaus, and San Joaquin Counties. Research is expected to focus on crop production issues for livestock feed, emphasizing animal agriculture and fertilizer use, nutrient management issues, irrigation management, and water quality. Research topics for this may include: Nitrogen and salt management Improved production practices (cultural, crop variety, pest management, fertility, irrigation, and economics) Use of nitrification inhibitors GIS systems for controlling site-specific fertilizer and pest applications Conservation tillage Role of nitrogen-fixing legumes in cropping systems Best practices to manage organic nitrogen to mitigate nitrogen contamination issues Decision-making tools development Alternate manure management practices that maximize nutrient use in cropping systems while being climate neutral and protecting groundwater Research programs will be developed and carried out in collaboration with UC ANR academics and appropriate statewide efforts, including UC ANR Program Teams and Workgroups, local stakeholders, and collaborating agencies and industries in Stanislaus, San Joaquin, and Merced Counties. The Advisor is expected to partner with other Cooperative Extension (CE) and Agricultural Extension Stations (AES) researchers and educators to conduct research and education programs that address the issues within nutrient management and forage systems. The location of this position allows for collaboration with researchers at UC Merced and enables interaction with climate-smart agricultural educators on California Department of Food and Agriculture Projects (e.g., SWEEP, AMMP, and Healthy Soils). Science-based research results and other educational information will be disseminated through a variety of methods responsive to the needs of clientele. These might include individual consultations, presentations at grower and industry meetings, workshops, short courses, field demonstrations, UC ANR publications, peer-reviewed journal articles, newsletters, technical reports to commodity boards/funding agencies, and an appropriate mix of contemporary and emerging electronic tools (such as online learning, web content systems and repositories, social media, impact and evaluation tools), along with specialized and public media outlets. Key clientele will include producers of forage crops, dairy farmers, crop consultants, allied industry professionals, and non-profit environmental groups. Counties of Responsibility. This position will serve Stanislaus, San Joaquin, and Merced Counties. Reporting Relationship: In this appointment, the Advisor will report directly to the UC Cooperative Extension Director for Stanislaus County, with input from the Directors of UC Cooperative Extension for Merced and San Joaquin Counties. This is not a remote position; the advisor must be available to work onsite at the headquarters location and travel to and be present in the other assigned counties. Specific expectations for maintaining office hours and fieldwork in the geographic area covered by this position will be outlined by the respective supervisors upon hire. Qualifications and Skills Required Required Qualifications Education: At the time of appointment, a minimum of a master's degree in agronomy, crop science, soil science, water management, crop production, plant nutrition, or a related field is required. Key Qualifications Expertise needed to address nutrient management issues, especially linked to the California dairy-forage production system Ability to develop and integrate all aspects of crop production to promote sustainability, profitability, and environmental stewardship Capacity or potential to accomplish team-based research and education programs consistent with the values of UCANR. Applicants need to meet appointment criteria for the respective University of California academic title series per the UC Academic Personnel Manuals . Applications need to document research, extension, and/or teaching experience applicable to the academic title and document appropriate scholarly achievements relevant to this position. Ability and means to travel on a flexible schedule as needed, proof of liability, and property damage insurance on the vehicle used is required. Must possess or obtain a valid California Driver's License to drive a county or university vehicle. We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. This is not a remote position. Additional Skills Required Interest in and a desire to pursue a career in UC Cooperative Extension. Technical Competence and Impact: The candidate should understand key concepts to optimize engagement and development and be able to design and implement a program that leads to positive changes and impact within the community and beyond. Communication: Demonstrated excellence in written, oral, interpersonal and information technology communication skills. Collaboration . click apply for full job details
01/15/2026
Full time
Nutrient Management and Forage Systems Advisor (AP25-37) University of California Agriculture and Natural Resources Application Window Open date: December 15, 2025 Next review date: Tuesday, Feb 3, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Friday, Mar 6, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview The University of California, Agriculture and Natural Resources (UC ANR) invites applications for a UC Cooperative Extension (UCCE) Nutrient Management and Forage Systems Advisor at the Assistant rank serving Stanislaus, San Joaquin, and Merced Counties. The Nutrient Management and Forage Systems Advisor will implement an innovative multi-county extension education and applied research program focused on production issues for forage crops in California's Northern San Joaquin Valley. The emphasis will be on nutrient management in cropping systems linked to animal agriculture and fertilizer use, as well as on irrigation management and water quality issues. Expected impacts are optimized agronomic practices that maximize profitability while improving water and nutrient use efficiency, protecting water and air resources, and building climate resilience through identification and promotion of best agricultural practices. Forage crop production innovations present promising solutions for conserving soil and water resources and managing manure nutrients, which affect groundwater and air quality, as well as greenhouse gas emissions. Improved stewardship of nitrogen from manures and fertilizers in forage production is necessary to sustain California's important dairy industry and to protect soil, air, and water resources for all Californians. UCCE Advisors are responsible for conducting applied research and extending knowledge. Research activities are applied and mission-oriented, focused on addressing challenges in our communities. Extension activities are the educational methods that Advisors use to share research results directly with clientele and communities, increasing knowledge and understanding of science-based research that promotes the adoption of practices and technologies to solve local problems. Extension activities may include individual farm consultations, presentations, or organizing educational workshops, short courses, and field demonstrations. Information may also be disseminated through various channels, such as radio, webinars, fact sheets, policy briefs, news blogs, social media, and other outlets. Publications are expected in various formats, including newsletters, popular press articles, curricula, conference proceedings, and peer-reviewed journals. Successful research and extension programs result in new information that improves knowledge or understanding, and eventual adoption of new skills or practices, changed attitudes or policies, and improved environmental, economic, or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: 1) extending knowledge, 2) applied research and creative activity, 3) professional competence and activity, and 4) university and public service. Location Headquarters: This position will be based at the UC Cooperative Extension Office in Stanislaus County, located at 3800 Cornucopia Way, Modesto, California 95358. Position Details In the three-county region served by this Advisor, forage crops account for $900 million in revenue from 570,000 harvested acres, supporting $3.8 billion in milk and cattle revenue, higher-paying year-round employment, and the economic viability of many disadvantaged communities. Milk is a top agricultural commodity in the three counties, accounting for 36% of the state's dairy production. The dairy industry relies on a wide mix of locally grown forage crops that thrive in the Central Valley, including corn, small grain cereals, alfalfa, sorghum, and Sudan grass. Given the economic importance of the dairy industry and the crops that support it, there is a pressing need to conduct research and extend knowledge on forage crop production in Merced, Stanislaus, and San Joaquin Counties. Research is expected to focus on crop production issues for livestock feed, emphasizing animal agriculture and fertilizer use, nutrient management issues, irrigation management, and water quality. Research topics for this may include: Nitrogen and salt management Improved production practices (cultural, crop variety, pest management, fertility, irrigation, and economics) Use of nitrification inhibitors GIS systems for controlling site-specific fertilizer and pest applications Conservation tillage Role of nitrogen-fixing legumes in cropping systems Best practices to manage organic nitrogen to mitigate nitrogen contamination issues Decision-making tools development Alternate manure management practices that maximize nutrient use in cropping systems while being climate neutral and protecting groundwater Research programs will be developed and carried out in collaboration with UC ANR academics and appropriate statewide efforts, including UC ANR Program Teams and Workgroups, local stakeholders, and collaborating agencies and industries in Stanislaus, San Joaquin, and Merced Counties. The Advisor is expected to partner with other Cooperative Extension (CE) and Agricultural Extension Stations (AES) researchers and educators to conduct research and education programs that address the issues within nutrient management and forage systems. The location of this position allows for collaboration with researchers at UC Merced and enables interaction with climate-smart agricultural educators on California Department of Food and Agriculture Projects (e.g., SWEEP, AMMP, and Healthy Soils). Science-based research results and other educational information will be disseminated through a variety of methods responsive to the needs of clientele. These might include individual consultations, presentations at grower and industry meetings, workshops, short courses, field demonstrations, UC ANR publications, peer-reviewed journal articles, newsletters, technical reports to commodity boards/funding agencies, and an appropriate mix of contemporary and emerging electronic tools (such as online learning, web content systems and repositories, social media, impact and evaluation tools), along with specialized and public media outlets. Key clientele will include producers of forage crops, dairy farmers, crop consultants, allied industry professionals, and non-profit environmental groups. Counties of Responsibility. This position will serve Stanislaus, San Joaquin, and Merced Counties. Reporting Relationship: In this appointment, the Advisor will report directly to the UC Cooperative Extension Director for Stanislaus County, with input from the Directors of UC Cooperative Extension for Merced and San Joaquin Counties. This is not a remote position; the advisor must be available to work onsite at the headquarters location and travel to and be present in the other assigned counties. Specific expectations for maintaining office hours and fieldwork in the geographic area covered by this position will be outlined by the respective supervisors upon hire. Qualifications and Skills Required Required Qualifications Education: At the time of appointment, a minimum of a master's degree in agronomy, crop science, soil science, water management, crop production, plant nutrition, or a related field is required. Key Qualifications Expertise needed to address nutrient management issues, especially linked to the California dairy-forage production system Ability to develop and integrate all aspects of crop production to promote sustainability, profitability, and environmental stewardship Capacity or potential to accomplish team-based research and education programs consistent with the values of UCANR. Applicants need to meet appointment criteria for the respective University of California academic title series per the UC Academic Personnel Manuals . Applications need to document research, extension, and/or teaching experience applicable to the academic title and document appropriate scholarly achievements relevant to this position. Ability and means to travel on a flexible schedule as needed, proof of liability, and property damage insurance on the vehicle used is required. Must possess or obtain a valid California Driver's License to drive a county or university vehicle. We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. This is not a remote position. Additional Skills Required Interest in and a desire to pursue a career in UC Cooperative Extension. Technical Competence and Impact: The candidate should understand key concepts to optimize engagement and development and be able to design and implement a program that leads to positive changes and impact within the community and beyond. Communication: Demonstrated excellence in written, oral, interpersonal and information technology communication skills. Collaboration . click apply for full job details
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Date: December 18, 2025 Title: Technology Services Specialist Description : The Technology Services Specialist has responsibility for supporting College-standard computing equipment and software for the Hartwick College community. This support includes laptop and desktop computers, peripherals, software, public access computer labs and printing stations. The Technology Services Specialist provides guidance in the day-to-day work of 15 student employees, including training and support. The TSS assists the community with accounts, permissions and access to campus resources. The TSS assists with the campus transaction system, and maintains card readers, the ID printer, cash registers, and door controllers. The TSS represents the TRC at many College fairs and events for incoming students and assists with other special events as needed. Responsibilities : Computer Support Consults and helps users determine what software and hardware will best support ongoing and new projects. Provides troubleshooting and repair for College-owned standard hardware and software Prepares new Hartwick College computers, transfers data from old computers, and assists staff with how to use them on the Hartwick network Supports students in getting personal laptops on the College network and in using College resources Infrastructure Support Assists with troubleshooting infrastructure equipment including network wiring, phones, security cameras, and wireless access points as needed. Assists with installation of infrastructure equipment as needed. TRC Center Operations Answers phones and email, opens support tickets and maintains office records. Responds to emergency calls for support during office hours Assists campus community with account issues, permissions and access to campus resources Collects repair costs and rental fees from students using WICKit and TRC cash register, as needed Documents all work performed in IT Ticketing Software Represents the TRC at College fairs and other events Campus Transaction System Troubleshoots hardware and software components of the transaction system including card readers, cash registers, printers, ID card printer, doors, and controllers. Opens service cases to resolve hardware or software problems and sees cases through to completion. Public access labs & printers Manages public computing labs and printers by managing lab checks twice daily to monitor paper, toner and working status of lab machines. Replaces components as needed. Orders papers and maintains supply Student Technology Assistants Program Provides guidance and assistance to STA's when time, need, and situations allow. Training Trains students, staff, and faculty in use of computers and software Inventory Troubleshoots and Diagnoses failed/damaged warranty/out-of-warranty hardware and work with vendors and manufacturers to return products for depot repair. Assists in inventory of equipment as machines are deployed, moved, and decommissioned For equipment being decommissioned, ensures hard drives are cleared with appropriate tools so they are safe for resale or disposal. General Expectations Creates and maintains positive relationships with all internal and external constituents Demonstrates a commitment to the mission and purpose of the department; instills this commitment in students in the department. This position, while a direct report of the Director of Technology Operations, will be tasked with taking requests and orders from the leadership teams of Networking, TRC, Mailroom and Media Services. Participates as appropriate in college-wide organizations, committees, task forces, etc. Provide backup coverage or assistance at the Mail & Copy Center on a case by case basis. Deliver on service commitments and meet agreed upon deadlines Comply with all applicable College, federal, state, local and associational laws, rules and regulations. Participate in significant campus activities, such as but not limited to; Welcome Weekend, True Blue Weekend, and Commencement Weekend. As a representative of the College, comport oneself in a professional manner at all times, both on and off campus. Performs other duties as assigned. Qualifications : Minimum requirements for this position include one to three years prior experience repairing laptop computers, desktop computers, and printing devices; and one to three years prior experience working in a "help desk" environment, preferably in an educational setting. Clean driving record and a valid driver's license Demonstrated knowledge of the standard technologies (hardware, software) adopted by the College including Windows and Macintosh operating systems. Excellent communications skills, particularly the ability to describe technical problems to both end users and technical staff. Experience working in a fast-paced and challenging workplace environment which involves high-pressure situations, multiple simultaneous projects, tight deadlines and a fluid structure. Demonstrated ability to evaluate and think creatively with regard to solving problems. Demonstrated ability to work as an effective member in a team environment; ability to manage time and multi-task; and a strong customer service orientation. Knowledge of basics and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. The Technology Services Specialist is frequently required to repair computers and peripherals; thus, close vision and precise dexterity is required. Significant phone consultation is required, so good hearing and speaking skills are required. The Technology Services Specialist is frequently required to stand, walk to other areas on campus, lift computers and peripherals, and carry computers and peripherals within the TRC and to/from other work areas on campus. As the position involves the use of computer systems the Technology Services Specialist is frequently typing and viewing a computer screen or monitor. As an essential role of the Technology Services Specialist is to communicate with other TRC staff and students in addition to students, faculty, and staff at the College, talking and hearing are frequent activities. Environmental conditions are often a cold office environment (winter or summer as a consequence of environmental requirements for computer and systems equipment); the remote storage area may be cold in the winter, and very warm in the summer. The Technology Services Specialist may lift and/or move up to 50 pounds; lifting and moving of items of greater weight is typically assisted by hand cart. Pay Range : $20.00 - $22.00 An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to "be the best at melding liberal arts education with experiential learning." Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders-what you do at Hartwick really matters. Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York-a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents. Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening "the understanding, awareness, and appreciation of diversity among all members of the Hartwick community." Women, minorities, and other underrepresented groups are especially encouraged to apply. Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check. Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. All applicants are asked to submit the following materials with their online applications: A cover letter; A resume; and The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor). Review of applications will continue until the position is filled.
01/14/2026
Full time
Date: December 18, 2025 Title: Technology Services Specialist Description : The Technology Services Specialist has responsibility for supporting College-standard computing equipment and software for the Hartwick College community. This support includes laptop and desktop computers, peripherals, software, public access computer labs and printing stations. The Technology Services Specialist provides guidance in the day-to-day work of 15 student employees, including training and support. The TSS assists the community with accounts, permissions and access to campus resources. The TSS assists with the campus transaction system, and maintains card readers, the ID printer, cash registers, and door controllers. The TSS represents the TRC at many College fairs and events for incoming students and assists with other special events as needed. Responsibilities : Computer Support Consults and helps users determine what software and hardware will best support ongoing and new projects. Provides troubleshooting and repair for College-owned standard hardware and software Prepares new Hartwick College computers, transfers data from old computers, and assists staff with how to use them on the Hartwick network Supports students in getting personal laptops on the College network and in using College resources Infrastructure Support Assists with troubleshooting infrastructure equipment including network wiring, phones, security cameras, and wireless access points as needed. Assists with installation of infrastructure equipment as needed. TRC Center Operations Answers phones and email, opens support tickets and maintains office records. Responds to emergency calls for support during office hours Assists campus community with account issues, permissions and access to campus resources Collects repair costs and rental fees from students using WICKit and TRC cash register, as needed Documents all work performed in IT Ticketing Software Represents the TRC at College fairs and other events Campus Transaction System Troubleshoots hardware and software components of the transaction system including card readers, cash registers, printers, ID card printer, doors, and controllers. Opens service cases to resolve hardware or software problems and sees cases through to completion. Public access labs & printers Manages public computing labs and printers by managing lab checks twice daily to monitor paper, toner and working status of lab machines. Replaces components as needed. Orders papers and maintains supply Student Technology Assistants Program Provides guidance and assistance to STA's when time, need, and situations allow. Training Trains students, staff, and faculty in use of computers and software Inventory Troubleshoots and Diagnoses failed/damaged warranty/out-of-warranty hardware and work with vendors and manufacturers to return products for depot repair. Assists in inventory of equipment as machines are deployed, moved, and decommissioned For equipment being decommissioned, ensures hard drives are cleared with appropriate tools so they are safe for resale or disposal. General Expectations Creates and maintains positive relationships with all internal and external constituents Demonstrates a commitment to the mission and purpose of the department; instills this commitment in students in the department. This position, while a direct report of the Director of Technology Operations, will be tasked with taking requests and orders from the leadership teams of Networking, TRC, Mailroom and Media Services. Participates as appropriate in college-wide organizations, committees, task forces, etc. Provide backup coverage or assistance at the Mail & Copy Center on a case by case basis. Deliver on service commitments and meet agreed upon deadlines Comply with all applicable College, federal, state, local and associational laws, rules and regulations. Participate in significant campus activities, such as but not limited to; Welcome Weekend, True Blue Weekend, and Commencement Weekend. As a representative of the College, comport oneself in a professional manner at all times, both on and off campus. Performs other duties as assigned. Qualifications : Minimum requirements for this position include one to three years prior experience repairing laptop computers, desktop computers, and printing devices; and one to three years prior experience working in a "help desk" environment, preferably in an educational setting. Clean driving record and a valid driver's license Demonstrated knowledge of the standard technologies (hardware, software) adopted by the College including Windows and Macintosh operating systems. Excellent communications skills, particularly the ability to describe technical problems to both end users and technical staff. Experience working in a fast-paced and challenging workplace environment which involves high-pressure situations, multiple simultaneous projects, tight deadlines and a fluid structure. Demonstrated ability to evaluate and think creatively with regard to solving problems. Demonstrated ability to work as an effective member in a team environment; ability to manage time and multi-task; and a strong customer service orientation. Knowledge of basics and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. The Technology Services Specialist is frequently required to repair computers and peripherals; thus, close vision and precise dexterity is required. Significant phone consultation is required, so good hearing and speaking skills are required. The Technology Services Specialist is frequently required to stand, walk to other areas on campus, lift computers and peripherals, and carry computers and peripherals within the TRC and to/from other work areas on campus. As the position involves the use of computer systems the Technology Services Specialist is frequently typing and viewing a computer screen or monitor. As an essential role of the Technology Services Specialist is to communicate with other TRC staff and students in addition to students, faculty, and staff at the College, talking and hearing are frequent activities. Environmental conditions are often a cold office environment (winter or summer as a consequence of environmental requirements for computer and systems equipment); the remote storage area may be cold in the winter, and very warm in the summer. The Technology Services Specialist may lift and/or move up to 50 pounds; lifting and moving of items of greater weight is typically assisted by hand cart. Pay Range : $20.00 - $22.00 An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to "be the best at melding liberal arts education with experiential learning." Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders-what you do at Hartwick really matters. Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York-a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents. Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening "the understanding, awareness, and appreciation of diversity among all members of the Hartwick community." Women, minorities, and other underrepresented groups are especially encouraged to apply. Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check. Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. All applicants are asked to submit the following materials with their online applications: A cover letter; A resume; and The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor). Review of applications will continue until the position is filled.
Job Title: Sr Project Manager Project Development and Planning Location: LSC-System Office UP Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 43506 Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning The Chronicle of Higher Education's "Great Colleges to Work For " is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions. Lone Star College has been recognized in multiple categories. Campus Marketing Statement Lone Star College-System Office, University Park Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas . Job Description PURPOSE AND SCOPE: The Senior Project Manager, Project Development and Planning is accountable for the execution of a diverse array of projects, including infrastructure improvements, maintenance, and renovations, throughout the LSCS campuses and facilities. The position places a particular emphasis on the successful completion of numerous substantial projects (>$10M). Ensures that the delivered projects meet the documented program requirements, are completed on time, and within budget by taking responsibility for the overall project management lifecycle. Implements and adheres to Project Management Frameworks to provide leadership and oversee the five critical phases of the project lifecycle: Initiation, Planning, Execution, Monitoring, and Closure. Assistance to the Director of Project Development and Planning in the management of capital improvement, sustainability, and overall project planning may be included in additional responsibilities. ESSENTIAL JOB FUNCTIONS: Provide direct leadership, supervision, and coordination of all resource planning efforts and project plans, consistent with strategic plans, to inform operating and capital decisions. Interpret stakeholder facility needs and develops a project scope that will efficiently meet those needs and fit within the established budget. Coordinates work with peer Sr. Project Managers and Campus Property Services Directors to ensure standardization of service and quality across all buildings and campuses. Regularly update project status by using the project management software. Facilitate the preparation of requests for proposals associated with procuring design/general contractor services. Partner with Business Operations to assist in the preparation of contract documents to ensure the intent of these proposals are being delivered. Maintain clear and consistent communication with stakeholders, including campus leadership, faculty, staff, and vendors, to ensure alignment on project goals, timelines, and expectations. Facilitate the coordination of short- and long-term architectural/engineering plans and programs for the design and alteration of facilities. Collaborates with stakeholders to ensure that project teams are working in unison and maintains communication with the Director of Project Development and Planning, Directors of Property Services, and the consulting team/external project managers throughout the project development process. Control project schedules, recommending changes or modifications as needed. Guarantee that all necessary laws, such as federal, state, and local ADA, safety, and building codes are adhered to. Review project progress and makes recommendations to the Director of Project Development and Planning for improvements and solutions to correct deficiencies. Monitor, administer, and manage project budgets, including pay applications submitted by building contractors, testing laboratories, consulting engineers, and surveying firms. Implement budget controls and performs needs assessments for development and/or revisions of budgets as needed. Ensure that necessary documentation is exchanged between the architect, engineer, or contractor during each phase of construction. Ensure all necessary documentation of the project is collected and uploaded into the project management software and central filing repository. Responsible for other reasonable related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Current knowledge of all Texas Education Code procurement policies and best practices. Strong knowledge of general building safety standards. Ability to multi-task, follow-up, and be results oriented. Apply project management frameworks (such as PMBOK, Lean, or Agile) within the project lifecycle to ensure successful project delivery. Ability to analyze and suggest effective routes to achieve project goals. Ability to utilize computer technology, possess effective technical writing ability, as well as strong communication skills. Ability to develop and manage contracts, budgets, and schedules. Fluent PC computer skills with intimate knowledge of the Microsoft Office suite, project management programs (ie. Procore, Service Now, MS Project) and diagramming software such as Microsoft Visio. Ability to deal with crisis situations that require major decisions involving people, resources, and property. Excellent interpersonal and supervisory skills. PHYSICAL ABILITIES: The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above-average agility and dexterity. WORK SCHEDULE AND CONDITIONS: Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position. The work involves regular exposure to outdoor elements, and/or regular exposure to hazardous items such as chemicals, toxic or caustic materials, contamination, and electrical hazards. This exposure requires special safety precautions, e.g., working around moving parts, carts, or machines, exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields. Must be flexible to work odd hours, nights, weekends, and holidays as required to accommodate project deadlines, emergency repairs, and campus operational needs. May regularly travel to different LSC locations. REQUIRED QUALIFICATIONS: Bachelor's degree and at least 7 years of related experience, or an equivalent combination of education and experience. Experience must include at least 3 years in a management level position. PREFERRED QUALIFICATIONS: Master's degree. Professional Engineer (PE) license or Architect license. Project Management Professional (PMP) certification. Certified Facility Manager. Salary Hiring salary range is $96,107-$110,523 Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary. Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed: Length of time (specific months and years) of employment If the position was full time or part time If the position was paid or unpaid Level of degree completed including date earned. Unofficial transcript for highest earned degree Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted. Benefits Marketing Statement By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package . click apply for full job details
01/14/2026
Full time
Job Title: Sr Project Manager Project Development and Planning Location: LSC-System Office UP Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 43506 Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning The Chronicle of Higher Education's "Great Colleges to Work For " is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions. Lone Star College has been recognized in multiple categories. Campus Marketing Statement Lone Star College-System Office, University Park Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas . Job Description PURPOSE AND SCOPE: The Senior Project Manager, Project Development and Planning is accountable for the execution of a diverse array of projects, including infrastructure improvements, maintenance, and renovations, throughout the LSCS campuses and facilities. The position places a particular emphasis on the successful completion of numerous substantial projects (>$10M). Ensures that the delivered projects meet the documented program requirements, are completed on time, and within budget by taking responsibility for the overall project management lifecycle. Implements and adheres to Project Management Frameworks to provide leadership and oversee the five critical phases of the project lifecycle: Initiation, Planning, Execution, Monitoring, and Closure. Assistance to the Director of Project Development and Planning in the management of capital improvement, sustainability, and overall project planning may be included in additional responsibilities. ESSENTIAL JOB FUNCTIONS: Provide direct leadership, supervision, and coordination of all resource planning efforts and project plans, consistent with strategic plans, to inform operating and capital decisions. Interpret stakeholder facility needs and develops a project scope that will efficiently meet those needs and fit within the established budget. Coordinates work with peer Sr. Project Managers and Campus Property Services Directors to ensure standardization of service and quality across all buildings and campuses. Regularly update project status by using the project management software. Facilitate the preparation of requests for proposals associated with procuring design/general contractor services. Partner with Business Operations to assist in the preparation of contract documents to ensure the intent of these proposals are being delivered. Maintain clear and consistent communication with stakeholders, including campus leadership, faculty, staff, and vendors, to ensure alignment on project goals, timelines, and expectations. Facilitate the coordination of short- and long-term architectural/engineering plans and programs for the design and alteration of facilities. Collaborates with stakeholders to ensure that project teams are working in unison and maintains communication with the Director of Project Development and Planning, Directors of Property Services, and the consulting team/external project managers throughout the project development process. Control project schedules, recommending changes or modifications as needed. Guarantee that all necessary laws, such as federal, state, and local ADA, safety, and building codes are adhered to. Review project progress and makes recommendations to the Director of Project Development and Planning for improvements and solutions to correct deficiencies. Monitor, administer, and manage project budgets, including pay applications submitted by building contractors, testing laboratories, consulting engineers, and surveying firms. Implement budget controls and performs needs assessments for development and/or revisions of budgets as needed. Ensure that necessary documentation is exchanged between the architect, engineer, or contractor during each phase of construction. Ensure all necessary documentation of the project is collected and uploaded into the project management software and central filing repository. Responsible for other reasonable related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Current knowledge of all Texas Education Code procurement policies and best practices. Strong knowledge of general building safety standards. Ability to multi-task, follow-up, and be results oriented. Apply project management frameworks (such as PMBOK, Lean, or Agile) within the project lifecycle to ensure successful project delivery. Ability to analyze and suggest effective routes to achieve project goals. Ability to utilize computer technology, possess effective technical writing ability, as well as strong communication skills. Ability to develop and manage contracts, budgets, and schedules. Fluent PC computer skills with intimate knowledge of the Microsoft Office suite, project management programs (ie. Procore, Service Now, MS Project) and diagramming software such as Microsoft Visio. Ability to deal with crisis situations that require major decisions involving people, resources, and property. Excellent interpersonal and supervisory skills. PHYSICAL ABILITIES: The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above-average agility and dexterity. WORK SCHEDULE AND CONDITIONS: Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position. The work involves regular exposure to outdoor elements, and/or regular exposure to hazardous items such as chemicals, toxic or caustic materials, contamination, and electrical hazards. This exposure requires special safety precautions, e.g., working around moving parts, carts, or machines, exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields. Must be flexible to work odd hours, nights, weekends, and holidays as required to accommodate project deadlines, emergency repairs, and campus operational needs. May regularly travel to different LSC locations. REQUIRED QUALIFICATIONS: Bachelor's degree and at least 7 years of related experience, or an equivalent combination of education and experience. Experience must include at least 3 years in a management level position. PREFERRED QUALIFICATIONS: Master's degree. Professional Engineer (PE) license or Architect license. Project Management Professional (PMP) certification. Certified Facility Manager. Salary Hiring salary range is $96,107-$110,523 Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary. Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed: Length of time (specific months and years) of employment If the position was full time or part time If the position was paid or unpaid Level of degree completed including date earned. Unofficial transcript for highest earned degree Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted. Benefits Marketing Statement By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package . click apply for full job details
This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations. ESSENTIAL FUNCTIONS Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Plans, organizes, staffs, directs and controls specific day-to-day operations Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable) Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters Participates in the development of and responsible for administering company safety strategies and programs Investigates, resolves and/or escalates customer service issues, as appropriate Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner Peforms other duties as assigned Minimum Education High school diploma or GED required; Bachelor's degree preferred. In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree Bachelor's Degree (preferred). Minimum Experience Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience. Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups Proven ability to apply sound business judgment to establish and accomplish goals Verbal and written communication skills necessary to communicate with various audience levels and group sizes Ability to effectively provide employees instruction on process and practice Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications Ability to mentor, coach and act as a knowledge resource to other employees. Job Conditions May need to lift and carry up to 50 pounds May work in hot or cold temperatures May work in an environment with loud noise and fumes Minimal travel required Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $22.50 / Hour to $38.43 / Hour Additional Details: Ops Supervisor - FT(30) - Inbound Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact . Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual ) Right to Work Notice ( English ) / ( Spanish )
01/06/2026
Full time
This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations. ESSENTIAL FUNCTIONS Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Plans, organizes, staffs, directs and controls specific day-to-day operations Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable) Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters Participates in the development of and responsible for administering company safety strategies and programs Investigates, resolves and/or escalates customer service issues, as appropriate Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner Peforms other duties as assigned Minimum Education High school diploma or GED required; Bachelor's degree preferred. In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree Bachelor's Degree (preferred). Minimum Experience Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience. Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups Proven ability to apply sound business judgment to establish and accomplish goals Verbal and written communication skills necessary to communicate with various audience levels and group sizes Ability to effectively provide employees instruction on process and practice Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications Ability to mentor, coach and act as a knowledge resource to other employees. Job Conditions May need to lift and carry up to 50 pounds May work in hot or cold temperatures May work in an environment with loud noise and fumes Minimal travel required Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $22.50 / Hour to $38.43 / Hour Additional Details: Ops Supervisor - FT(30) - Inbound Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact . Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual ) Right to Work Notice ( English ) / ( Spanish )