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ManTech
Wargame Developer
ManTech Quantico, Virginia
MANTECH seeks a motivated, career and customer-oriented WARGAME DEVELOPER to join our team in QUANTICO, VA. Join the vanguard of the Marine Corps Wargaming Division as we modernize the decision environment. In this role, you will be instrumental in assisting with the transition from traditional wargaming into a high-fidelity digital future, ensuring that our nation's senior leaders have the most sophisticated tools and insights to shape future force design. Responsibilities include but are not limited to: Design and produce high-quality physical player aids and reference guides while leading their evolution into interactive digital interfaces. Develop, operate, maintain, and archive simulation databases using government-provided M&S tools to enhance both tabletop and digital exercises in preparation and during wargame execution. Develop an interface to modeling and simulations tools that can be used in game play and operate complex digital tools during wargame execution, translating technical outputs into real-time "so-what" narratives for senior level decision makers. Bridge the gap between analog play and digital environments, evangelizing the capability and utilization methods of new tools to help the customer reach digital maturity. Assist the analysts in developing tools to capture player decisions and telemetry across both formats, ensuring analysts have robust data for post-game reconstruction. Partner with designers and developers to refine mechanics that accurately reflect Marine Corps capabilities while remaining intuitive and "playable" for senior stakeholders and lead the test and an evaluation process of a game design prior to gameplay. Minimum Qualifications: Bachelor's Degree and at least 4 years' experience in wargaming, military modeling and simulation, or military operations. A minimum of 10 years of related experience in lieu of degree. Proficiency with graphic design and layout software (e.g., Adobe Creative Cloud, Power Point, etc.) to produce professional-grade player aids and products.) Capacity to quickly learn, master, and operate new software-based modeling and simulation tools. Experience developing player-facing products, reference guides, or game mechanics manuals. Ability to provide examples of product development work (I.e. reference guides, branded materials, etc.) Preferred Qualifications: Familiarity with the transition from analog tabletop exercises (TTX) to integrated digital environments. Experience with government-provided simulation tools such as AFSIM, Command PE, or similar platforms. Prior experience supporting the Marine Corps or other Federal wargaming entities. The ability to conduct research and capture detailed data inputs needed for game fidelity and coordinating with intel branches to capture detailed data for game play. Familiarity in government and commercial game engines Clearance Requirements: Must have a current and active TS/SCI clearance. Physical Requirements: Must be able and willing to perform occasional manual labor and warehouse duties, with the ability to lift up to 50 pounds. Must be able to remain in a stationary position 50% of the time.
08/07/2026
Full time
MANTECH seeks a motivated, career and customer-oriented WARGAME DEVELOPER to join our team in QUANTICO, VA. Join the vanguard of the Marine Corps Wargaming Division as we modernize the decision environment. In this role, you will be instrumental in assisting with the transition from traditional wargaming into a high-fidelity digital future, ensuring that our nation's senior leaders have the most sophisticated tools and insights to shape future force design. Responsibilities include but are not limited to: Design and produce high-quality physical player aids and reference guides while leading their evolution into interactive digital interfaces. Develop, operate, maintain, and archive simulation databases using government-provided M&S tools to enhance both tabletop and digital exercises in preparation and during wargame execution. Develop an interface to modeling and simulations tools that can be used in game play and operate complex digital tools during wargame execution, translating technical outputs into real-time "so-what" narratives for senior level decision makers. Bridge the gap between analog play and digital environments, evangelizing the capability and utilization methods of new tools to help the customer reach digital maturity. Assist the analysts in developing tools to capture player decisions and telemetry across both formats, ensuring analysts have robust data for post-game reconstruction. Partner with designers and developers to refine mechanics that accurately reflect Marine Corps capabilities while remaining intuitive and "playable" for senior stakeholders and lead the test and an evaluation process of a game design prior to gameplay. Minimum Qualifications: Bachelor's Degree and at least 4 years' experience in wargaming, military modeling and simulation, or military operations. A minimum of 10 years of related experience in lieu of degree. Proficiency with graphic design and layout software (e.g., Adobe Creative Cloud, Power Point, etc.) to produce professional-grade player aids and products.) Capacity to quickly learn, master, and operate new software-based modeling and simulation tools. Experience developing player-facing products, reference guides, or game mechanics manuals. Ability to provide examples of product development work (I.e. reference guides, branded materials, etc.) Preferred Qualifications: Familiarity with the transition from analog tabletop exercises (TTX) to integrated digital environments. Experience with government-provided simulation tools such as AFSIM, Command PE, or similar platforms. Prior experience supporting the Marine Corps or other Federal wargaming entities. The ability to conduct research and capture detailed data inputs needed for game fidelity and coordinating with intel branches to capture detailed data for game play. Familiarity in government and commercial game engines Clearance Requirements: Must have a current and active TS/SCI clearance. Physical Requirements: Must be able and willing to perform occasional manual labor and warehouse duties, with the ability to lift up to 50 pounds. Must be able to remain in a stationary position 50% of the time.
Sr Epic Application Analyst
Memorial Hermann Health System South Houston, Texas
Memorial Hermann Health System seeks a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power our clinical and business operations. In this role, you will collaborate closely with clinicians, IT teams, and operational leaders to design workflows, build and maintain Epic modules, and ensure data integrity and system reliability. You'll lead testing, troubleshooting, upgrades, and new implementations, while providing expert user support and training. Join an innovative, inclusive team dedicated to advancing patient care and enabling continuous improvement across our health system.
08/07/2026
Full time
Memorial Hermann Health System seeks a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power our clinical and business operations. In this role, you will collaborate closely with clinicians, IT teams, and operational leaders to design workflows, build and maintain Epic modules, and ensure data integrity and system reliability. You'll lead testing, troubleshooting, upgrades, and new implementations, while providing expert user support and training. Join an innovative, inclusive team dedicated to advancing patient care and enabling continuous improvement across our health system.
Sr Epic Application Analyst
Memorial Hermann Health System Fulshear, Texas
Memorial Hermann Health System is seeking a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power our clinical and operational workflows. In this role, you will partner closely with clinicians, operations, and IT teams to gather requirements, design solutions, and implement builds and enhancements across Epic modules. You will lead testing, upgrades, and issue resolution while ensuring data integrity, system reliability, and regulatory compliance. This position offers the opportunity to drive innovation, support high-quality patient care, and grow your Epic expertise in a collaborative, mission-driven environment.
08/07/2026
Full time
Memorial Hermann Health System is seeking a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power our clinical and operational workflows. In this role, you will partner closely with clinicians, operations, and IT teams to gather requirements, design solutions, and implement builds and enhancements across Epic modules. You will lead testing, upgrades, and issue resolution while ensuring data integrity, system reliability, and regulatory compliance. This position offers the opportunity to drive innovation, support high-quality patient care, and grow your Epic expertise in a collaborative, mission-driven environment.
Sr Epic Application Analyst
Memorial Hermann Health System Stafford, Texas
Memorial Hermann Health System seeks a Sr Epic Application Analyst to lead the configuration, optimization, and support of Epic applications that power our clinical and operational workflows. In this role, you will partner closely with clinicians, operations, and IT to gather requirements, design solutions, and ensure systems support safe, efficient, patient-centered care. Responsibilities include build, testing, upgrades, troubleshooting, and end-user support. You'll thrive in our innovative, inclusive culture with opportunities for professional growth and meaningful impact on patient outcomes across our network of hospitals and services.
08/07/2026
Full time
Memorial Hermann Health System seeks a Sr Epic Application Analyst to lead the configuration, optimization, and support of Epic applications that power our clinical and operational workflows. In this role, you will partner closely with clinicians, operations, and IT to gather requirements, design solutions, and ensure systems support safe, efficient, patient-centered care. Responsibilities include build, testing, upgrades, troubleshooting, and end-user support. You'll thrive in our innovative, inclusive culture with opportunities for professional growth and meaningful impact on patient outcomes across our network of hospitals and services.
Sr Epic Application Analyst
Memorial Hermann Health System Katy, Texas
Memorial Hermann Health System seeks a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power our clinical and business operations. In this role, you will collaborate with clinicians, operations, and IT teams to design efficient workflows, perform system build and testing, and ensure data accuracy and reliability. You will lead troubleshooting and enhancements, support upgrades and go-lives, and help develop training and documentation. Join a collaborative, innovative environment where your expertise directly improves patient care and supports our mission across Texas.
08/07/2026
Full time
Memorial Hermann Health System seeks a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power our clinical and business operations. In this role, you will collaborate with clinicians, operations, and IT teams to design efficient workflows, perform system build and testing, and ensure data accuracy and reliability. You will lead troubleshooting and enhancements, support upgrades and go-lives, and help develop training and documentation. Join a collaborative, innovative environment where your expertise directly improves patient care and supports our mission across Texas.
Sr Epic Application Analyst
Memorial Hermann Health System Humble, Texas
Memorial Hermann Health System seeks a Sr Epic Application Analyst to lead configuration, optimization, and support of Epic applications that power patient care across our hospitals and clinics. In this role, you will collaborate with clinicians, IT, and operations to design efficient workflows, perform system build and testing, and resolve complex issues. You will drive enhancements, ensure data integrity and compliance, develop reports, and mentor junior analysts in a culture that values innovation, inclusivity, and continuous improvement. Join us to advance your career while improving health outcomes for our diverse communities.
08/07/2026
Full time
Memorial Hermann Health System seeks a Sr Epic Application Analyst to lead configuration, optimization, and support of Epic applications that power patient care across our hospitals and clinics. In this role, you will collaborate with clinicians, IT, and operations to design efficient workflows, perform system build and testing, and resolve complex issues. You will drive enhancements, ensure data integrity and compliance, develop reports, and mentor junior analysts in a culture that values innovation, inclusivity, and continuous improvement. Join us to advance your career while improving health outcomes for our diverse communities.
Sr Epic Application Analyst
Memorial Hermann Health System Sugar Land, Texas
Memorial Hermann Health System seeks a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power high-quality patient care across our leading Texas healthcare network. In this role, you will collaborate with clinicians, operations, and IT teams to design efficient workflows, manage upgrades, and resolve complex issues. You will lead build, testing, and documentation efforts while ensuring data integrity and regulatory compliance. Join a collaborative, innovative environment with strong opportunities for professional growth and advancement in healthcare IT and Epic specialization.
08/07/2026
Full time
Memorial Hermann Health System seeks a Sr Epic Application Analyst to configure, optimize, and support Epic applications that power high-quality patient care across our leading Texas healthcare network. In this role, you will collaborate with clinicians, operations, and IT teams to design efficient workflows, manage upgrades, and resolve complex issues. You will lead build, testing, and documentation efforts while ensuring data integrity and regulatory compliance. Join a collaborative, innovative environment with strong opportunities for professional growth and advancement in healthcare IT and Epic specialization.
Senior Business Systems Analyst
PetSmart Phoenix, Arizona
As a Senior Business Systems Analyst at PetSmart, you'll lead analysis, design, and optimization of retail systems that power merchandising, inventory, e commerce, and store operations. Partnering with business and IT stakeholders, you'll translate complex needs into clear requirements, user stories, and data driven solutions. You'll guide integrations, testing, and deployment across POS, ERP, and data platforms, ensuring reliability and insight rich reporting. In PetSmart's pet first, people focused culture, you'll mentor analysts, influence strategy, and help deliver seamless experiences for pet parents in-store and online.
08/07/2026
Full time
As a Senior Business Systems Analyst at PetSmart, you'll lead analysis, design, and optimization of retail systems that power merchandising, inventory, e commerce, and store operations. Partnering with business and IT stakeholders, you'll translate complex needs into clear requirements, user stories, and data driven solutions. You'll guide integrations, testing, and deployment across POS, ERP, and data platforms, ensuring reliability and insight rich reporting. In PetSmart's pet first, people focused culture, you'll mentor analysts, influence strategy, and help deliver seamless experiences for pet parents in-store and online.
Business Systems Analyst
SENKO Advanced Components Hudson, Massachusetts
Description: Division: Optical Communications As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Business Systems Analyst will work with the Global Project Manager and MIS to develop and maintain the ERP system. Will coordinate system modifications and may perform customization in house to ensure system is meeting business needs. Come and join us on this exciting journey to shape the future of connectivity! Duties and Responsibilities include the following. Other duties may be assigned. Collaborate with key members of global Senko affiliates to clarify and record workflow Understand the current workflow and suggest improvements that can be achieved by utilizing NetSuite functions Evaluate business processes, anticipate requirements, uncovering areas for improvement, and developing and implementing solutions Implement, document and test ERP system as required Gather and document requirements and data for ERP reports in accordance with data governance policies Perform required analysis and if necessary, recommend business intelligence and modeling solutions. Participate and provide insight in discussions to decide key options to be used globally in the NetSuite Answer questions from all departments and resolve issues when needed Conduct meetings and presentations to share ideas and findings Manage projects, develop project plans, and monitor performance. These projects may involve CRM software or another business intelligence software PM19 Requirements: Skills List: Oral & Written Communication Skills Math Aptitude Professionalism Organization Multi-tasking Time Management Decision Making Skills Microsoft Office application Skills Detail oriented Problem Solving Skills Qualifications: Bachelor's Degree required 2-3 years' experience with ERP system implementation and data migration Thorough knowledge of database structure in ERP system High level working knowledge of Microsoft Office (Word, Excel, Outlook, etc.) required Ability to understand workflow and logistics of SCM, Sales and Finance department Benefits Offered: Discretionary Bonus Medical Dental Vision Dependent Care FSA Voluntary Life, Critical Illness and Accident Insurance 401K Legal Services Pet Insurance Financial Wellness 12 Paid Company Holidays per calendar year 2 Floating Holidays PTO Sick time Educational Assistance Program EEO Statement: SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company's decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Compensation details: 0 Yearly Salary PI1cbd33d20af7-7983
08/07/2026
Full time
Description: Division: Optical Communications As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Business Systems Analyst will work with the Global Project Manager and MIS to develop and maintain the ERP system. Will coordinate system modifications and may perform customization in house to ensure system is meeting business needs. Come and join us on this exciting journey to shape the future of connectivity! Duties and Responsibilities include the following. Other duties may be assigned. Collaborate with key members of global Senko affiliates to clarify and record workflow Understand the current workflow and suggest improvements that can be achieved by utilizing NetSuite functions Evaluate business processes, anticipate requirements, uncovering areas for improvement, and developing and implementing solutions Implement, document and test ERP system as required Gather and document requirements and data for ERP reports in accordance with data governance policies Perform required analysis and if necessary, recommend business intelligence and modeling solutions. Participate and provide insight in discussions to decide key options to be used globally in the NetSuite Answer questions from all departments and resolve issues when needed Conduct meetings and presentations to share ideas and findings Manage projects, develop project plans, and monitor performance. These projects may involve CRM software or another business intelligence software PM19 Requirements: Skills List: Oral & Written Communication Skills Math Aptitude Professionalism Organization Multi-tasking Time Management Decision Making Skills Microsoft Office application Skills Detail oriented Problem Solving Skills Qualifications: Bachelor's Degree required 2-3 years' experience with ERP system implementation and data migration Thorough knowledge of database structure in ERP system High level working knowledge of Microsoft Office (Word, Excel, Outlook, etc.) required Ability to understand workflow and logistics of SCM, Sales and Finance department Benefits Offered: Discretionary Bonus Medical Dental Vision Dependent Care FSA Voluntary Life, Critical Illness and Accident Insurance 401K Legal Services Pet Insurance Financial Wellness 12 Paid Company Holidays per calendar year 2 Floating Holidays PTO Sick time Educational Assistance Program EEO Statement: SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company's decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Compensation details: 0 Yearly Salary PI1cbd33d20af7-7983
Product Owner - Group Health
Prime Health Services Franklin, Tennessee
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
08/07/2026
Full time
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
Senior Supply Chain Systems Analyst
PetSmart Phoenix, Arizona
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
08/07/2026
Full time
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
Forward Deployed Process Analyst
Element Care Lynn, Massachusetts
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
08/07/2026
Full time
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
Product Owner - Group Health
Prime Health Services Nashville, Tennessee
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
08/07/2026
Full time
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
Senior SAP IBP Developer
Cargill Wayzata, Minnesota
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact As a Senior Application Developer, you will build, maintain, integrate and implement software applications supporting the Supply Chain Planning functional domain within the organization. In this role, you will be a senior member of a product team and will discover and deliver solutions for problems to enable the company's digital future. You will apply knowledge of software configuration and integrations to ensure solutions are scalable, resilient, and robust. You will also contribute knowledge and hands-on experience with modern practices and technologies to the Digital Technology & Data (DT&D) community. This role is expected to perform with minimal supervision and involve complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new of new requirements and enhancements. This role will be focused primarily on the SAP IBP solution and will be part of a supply chain planning product team dedicated to this overall solution across Cargill's enterprises. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Builds complex SAP IBP application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Performs advanced design, analysis, configuration, testing and deployment of new configurations, enhancements, integrations and at times fixes for the SAP IBP application as required. USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver business outcomes, in conjunction with support team members. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including application analysts, product managers, support team and business partners to ensure configurations and integrations align with standards and project goals. APPLICATION DOCUMENTATION: Ensures configuration and business processes, settings, rules, filters, etc. are documented and continually updated. KNOWLEDGE MANAGEMENT: Maintains and shares relevant functional and technical approaches and modern skills with SAP IBP and its modeling options and evolving capabilities. PROBLEM SOLVING: Independently solve complex issues with minimal supervision and serve as a lead or key resource in large initiatives. RELEASE MANAGEMENT: Leads prioritization of incoming user requests and offers solution options, approaches, and estimation efforts as required. VENDOR MANAGEMENT: Handles positive relationships with software vendors, collaborating as required on new capabilities, beta-testing, and problem solving. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Preferred Qualifications: Confirmed experience working with SAP IBP, knowledge of architecture, data model, and integration technologies. Proven track record of successfully implementing, enhancing, and supporting SAP IBP in complex business environments. This includes multiple full life-cycle deployment experiences across multiple companies, businesses, or multi-wave deployment engagements. Expertise with multiple SAP IBP modules (e.g., Demand, Response & Supply, Inventory, Sales & Operations Planning) is desirable. Expertise with SAP's production planning and detailed scheduling solution (SAP ePPDS) is desirable. Short Description Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law. The expected salary for this position is $95,000- $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: to learn more (subject to certain collective bargaining agreements for Union positions). Equal Opportunity Employer, including Disability/Vet. To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
08/07/2026
Full time
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact As a Senior Application Developer, you will build, maintain, integrate and implement software applications supporting the Supply Chain Planning functional domain within the organization. In this role, you will be a senior member of a product team and will discover and deliver solutions for problems to enable the company's digital future. You will apply knowledge of software configuration and integrations to ensure solutions are scalable, resilient, and robust. You will also contribute knowledge and hands-on experience with modern practices and technologies to the Digital Technology & Data (DT&D) community. This role is expected to perform with minimal supervision and involve complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new of new requirements and enhancements. This role will be focused primarily on the SAP IBP solution and will be part of a supply chain planning product team dedicated to this overall solution across Cargill's enterprises. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Builds complex SAP IBP application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Performs advanced design, analysis, configuration, testing and deployment of new configurations, enhancements, integrations and at times fixes for the SAP IBP application as required. USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver business outcomes, in conjunction with support team members. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including application analysts, product managers, support team and business partners to ensure configurations and integrations align with standards and project goals. APPLICATION DOCUMENTATION: Ensures configuration and business processes, settings, rules, filters, etc. are documented and continually updated. KNOWLEDGE MANAGEMENT: Maintains and shares relevant functional and technical approaches and modern skills with SAP IBP and its modeling options and evolving capabilities. PROBLEM SOLVING: Independently solve complex issues with minimal supervision and serve as a lead or key resource in large initiatives. RELEASE MANAGEMENT: Leads prioritization of incoming user requests and offers solution options, approaches, and estimation efforts as required. VENDOR MANAGEMENT: Handles positive relationships with software vendors, collaborating as required on new capabilities, beta-testing, and problem solving. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Preferred Qualifications: Confirmed experience working with SAP IBP, knowledge of architecture, data model, and integration technologies. Proven track record of successfully implementing, enhancing, and supporting SAP IBP in complex business environments. This includes multiple full life-cycle deployment experiences across multiple companies, businesses, or multi-wave deployment engagements. Expertise with multiple SAP IBP modules (e.g., Demand, Response & Supply, Inventory, Sales & Operations Planning) is desirable. Expertise with SAP's production planning and detailed scheduling solution (SAP ePPDS) is desirable. Short Description Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law. The expected salary for this position is $95,000- $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: to learn more (subject to certain collective bargaining agreements for Union positions). Equal Opportunity Employer, including Disability/Vet. To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
Director, Strategic Accounts - AI/ML Infrastructure
CIRCUIT CHECK INC Maple Grove, Minnesota
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
08/07/2026
Full time
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
Epic System Analyst - Ambulatory
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/07/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - Homecare Billing, Hospital Billing, Hospital Claims
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/07/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior System Analyst - Beaker
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/07/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic System Analyst - Beaker
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/07/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior System Analyst - Sched/Reg (Grand Central, Prelude, Cadence, Welcome)
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/07/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

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