9 jobs found

Job Id: 798648 Field Support Client: IA-DOM-DOIT Duration: 03 Months Location: On-site, th Ave Ct SW, Cedar Rapids, IA 52404 Job Description: The Department of Management is seeking a highly skilled Field Service Support Technician. This role provides the daily, on site technical support necessary to sustain the business functions of the Department and ensure continuity of operations. THIS OPPORTUNITY IS ONGOING - CONTRACT WILL RENEW YEARLY ON 7/1 Note: Travel Requirements - Clean driving record over the past 7 years required. Mobility: Ability to travel to various sites within the CRSA region of Iowa. 100 mi at most/ 1.5 hr drive each way; Early orientation may require more travel, should settle out at 25%-30%. Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will use state fleet vehicle for travel. Essential Functions and Responsibilities Regional Technical Support and Coordination (35%) Provide timely, day-to-day technical support for site-specific IT systems and processes. Travel within the CRSA region to deliver on-site assistance and meet local operational requirements. No overnight travel required Collaborate with local and remote IT teams to align technological solutions with specific business functions. Act as a primary liaison for business units to support local resources containing IT components. Endpoint Management and Automation (25%) Manage and maintain local computer hardware, including peripherals and specialized site equipment. Ensure all systems remain secure and functional through routine firmware patching and security software management. Develop or modify automation and scripting to improve site-specific efficiency. Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus, but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell Application and Productivity Support (20%) Manage desktop productivity suites, ensuring they are accessible and properly patched. Maintain a functional understanding of site-specific applications, including installation and ongoing maintenance. Document site-specific configurations and share knowledge with the Service Management team. Network Infrastructure and Connectivity (10%) Install and configure physical networking equipment and media following DOM-DoIT standards. Cisco and Meraki Monitor site ICN circuits and external communication circuits to minimize downtime. Communicate planned maintenance and outage status to site executives and management. Administration and Compliance (10%) Track all support activities and vendor-related issues via the DOM-DoIT ITSM system. Produce step-by-step technical documentation and weekly status reports for projects and tasks. Participate in on-call rotations and team meetings as required. PRN - infrequent Mobility: Ability to travel to various sites within the CRSA region of Iowa. Contractor will need to enter into a car use agreement with DAS. Requirements Availability: Participation in an on-call rotation as necessary to support critical business functions. Technical Literacy: Proficiency in ITSM systems, scripting for automation, and network hardware configuration. Endpoint Management: Ability to manage, patch, and maintain computer hardware, firmware, and peripherals (printers, scanners, etc.). Network Admin: Proficiency in installing and config physical networking equipment and monitoring Wide Area Network or external communication circuits. Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking, ticket management, and knowledge base documentation. Proficiency in ITSM systems, scripting for automation, and network hardware configuration.

Job description 5 Flatirons Solutions is seeking a highly skilled Senior Systems Administrator with advanced expertise supporting Defense workloads and operating within highly compliant, security-driven environments. This is a critical role within our organization, responsible for taking primary ownership of infrastructure in a CMMC Level 2 certified environment designed to securely host Controlled Unclassified Information (CUI). If you thrive in secure, compliance-focused environments and bring deep experience in defense, CMMC, FedRAMP, or similar regulatory frameworks, we want to hear from you.Key Responsibilities In this role, you will play a vital part in managing and maintaining our customer-facing IT infrastructure. You will oversee the design, implementation, optimization, and security of systems to ensure reliability, performance, and compliance. This role requires a proactive, security-first mindset and the initiative to drive continuous improvement across infrastructure, processes, and compliance controls. Assist with design of long-term strategic vision for the IT environments. Participate in product evaluations given by vendors for potential implementation. Participate and provide expert guidance/response for all audits such as ISO27001, ISO9001, ISO 27701, CMMC, NIST etc. Advise management on hosting budget for all infrastructure-related expenditures. Design, deploy, and maintain the company's Hosting IT infrastructure, including servers, networks, storage, and virtualization environments. Manage and monitor system performance, capacity, and availability to ensure optimal performance and uptime. Implement and enforce security best practices to protect company and/or customer data and systems from potential threats and vulnerabilities. Troubleshoot and resolve technical issues related to servers, networks, and applications in a timely manner. Collaborate with other IT teams and departments to support business initiatives and projects. Plan and execute system upgrades, patches, and migrations with minimal disruption to operations. Design backup strategies for all systems. Develop and maintain documentation, standard operating procedures, and policies related to system administration. Mentor and provide oversight to other system administrators, sharing knowledge and best practices. Serve as a point of escalation for other systems administrators. Perform planning, configuration, deployment, and maintenance-work associated with the Flatirons Solutions production and development Hosting environments. Perform systems administration tasks associated with implementation, migration and deployments utilizing remote hands. Quickly and efficiently troubleshoot simple and complex issues to provide outstanding support for customer and internal needs. Identify areas for process and efficiency improvement within systems operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement with a focus towards efficiency, value, and improved stability, security and privacy Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery. Create and maintain system information diagrams and detailed documentation. Monitor various systems capacity and provide analytics & forecasts for added or reduced capacity as required. Use strong communication skills (both written and verbal) to direct with precision and clarity remote-hands technicians over the phone to execute deployment, break-fix, and upgrade plans accurately. Understands and adheres to all requirements of the Integrated Management Systems (IMS), which includes Quality, Information Security, and Privacy. Other duties as may be assigned. Skills, Knowledge & Expertise Proficiency in virtualization technologies such as VMware or Hyper-V. Strong understanding of networking principles and protocols (TCP/IP, DNS, DHCP, VLANs, etc.) Experience with cloud platforms such as AWS and Azure Familiarity with configuration management tools (e.g., Puppet, Chef, Ansible) Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Solid communication and interpersonal skills, with the ability to work effectively in a team environment. Industry certifications such as MCSE, RHCE, CCNA, or AWS Certified SysOps Administrator preferred. Experience with containerization technologies (Docker, Kubernetes) is a plus. Knowledge of scripting languages (PowerShell, Bash, Python) for automation is a plus. Experience with cybersecurity practices and tools preferred. Preferred location is the Denver/Boulder area.

Job Profile Summary: Data Center Technicians are critical to ensuring the operational success of AI Server systems by providing expert hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations. Responsible for ensuring up time, reliability, and customer satisfaction through timely and expert-level technical support. collaborate with cross-functional teams to develop recovery protocols, perform root cause analysis, and deliver preventive measures. They also provide training, maintain service records, and ensure customer satisfaction through professional and timely service. Responsibilities: On-Site Support Provide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime Design and implement standard procedures Perform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability Expertly diagnose complex system malfunctions to isolate issues to Client, other OEM vendors, or software, and execute appropriate action plans Perform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures Enforce safety, quality, and documentation guidelines during interventions Perform initial system health checks and environmental audits to ensure compliance with operational standards Orchestrate with logistics teams for expedited delivery of critical parts during high-priority outages. Collaboration Collaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols Conduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences Communicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction Actively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments. Conduct and actively contribute to on-call rotations or extended hours support (when required) Collaborate with engineering teams to validate firmware updates and compatibility before deployment Author comprehensive technical documentation for recurring issues and share with global support teams Training and Knowledge Sharing Provide training and support to team members on tool usage and standard procedures Champion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise Commit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems Design and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time Administrative and Operational Duties Proactively manage assigned spare parts, tools, and test equipment Ensure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards Ensure prompt parts returns Follow proper escalation procedures as required Perform additional duties with precision and accountability by the supervisor Accurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting Conduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components Design and implement and present weekly operational summaries for leadership highlighting key service metrics and trends Customer Satisfaction Act as Client's frontline representative-communicating clearly, professionally, and confidently Establish and strengthen customer trust through prompt on-site response and technical expertise Ensure complete customer satisfaction through prompt on-site arrival, technical expertise, and professionalism Drive engagement with customer onsite teams when necessary, providing guidance, training, or support on approved technical procedures, answering queries, and facilitating effective coordination for parts and equipment delivery or pickup Required Skills Technical Skills: Hands-on expertise with Dell hardware (servers, storage, networking) and data center environments Proficiency in interpreting system logs, diagnostic outputs, and performance data Strong technical aptitude to build, repair, and prepare assemblies across Dell's product line Qualifications: Education: Associate or Bachelor's degree in IT, Computer Engineering, or related field Experience: At least 5 years in technical support, field engineering, or data center support roles; additional experience is a strong advantage. Certifications: Dell Proven Professional Certification (Storage Technology Foundations) Preferred: Additional Dell Proven Professional Certifications Recommended/Desirable Certifications: CompTIA Network+ (N10-009) CompTIA Server+ (SK0-005) ITIL 4 Foundation Cisco CCNA (200-301) VMware VCP-DCV (Data Center Virtualization) Microsoft Azure Administrator (AZ-104) SNIA Storage Certifications Red Hat RHCSA (then RHCE for advanced Linux) Kubernetes CKA (Certified Kubernetes Administrator) Work Schedule: Flexibility to work overtime or alternative schedules when necessary, including on-call responsibilities Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO093

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Working under general technical guidance, an Electronic Technician III specializes in ground-based electronic systems and works on various types of electronic equipment and related devices through a combination of installing, maintaining, repairing, overhauling, troubleshooting, modifying, construction, and testing. Employee will be responsible for the following functions/duties: Operate and maintain electronic transmitting and receiving equipment, digital and analog computers, industrial measuring and controlling equipment, microwave amplifiers and transmission lines, high-voltage power supplies and keying circuits, indicators and displays, and antenna positioning systems Apply technical knowledge of electronic principles to solve basic problems using diagrams, schematics, engineering data, and test equipment Diagnose equipment malfunctions and effect repairs to restore equipment to required operating condition Manipulate computer keyboards and view and interpret computer displays Troubleshoot to the component level and make needed repairs Assist and/or provide occasional work direction to lower-level technicians Perform other job-related duties, as required DESIRED QUALIFICATIONS DoD Information Assurance Certification (DoD 8140) Cisco Certification or Equivalent REQUIERMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree or higher from an accredited college; or technical schooling with courses in math, basic electronics, and microwave theory; or a military equivalent and a minimum of 7 years of hands-on experience are required for this position. In addition, an Electronic Technician III must possess the following qualifications: International Society of Certified Electronics Technicians (ISCET) certification Comprehensive knowledge in general electronics Demonstrated expertise in electronic, electro-mechanical, and computer systems and the test equipment used to maintain and repair equipment Experience with tubes, transistors, logic gates, and/or high-power radio frequency (RF) devices Expert-level troubleshooting and soldering capabilities SALARY The expected salary range for this position is $81,120.00 to $91,520.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match 4% Match with 8% Contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Employee will be required to work some shift work, at remote locations, and occasional over-night assignments. Work is performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Grease or oil may be found on working surfaces. Outdoor duties may be performed on gravel or shingled roof. Climbing stairs, ladders, towers, and scaffolds, and the ability to lift up to 50 lbs, (anything heavier requires two or more people or mechanical assistance) are required. A government vehicle is used on an as-needed basis. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JELT4, JOM68; JCORP12

We are seeking a Multimedia Technician who will provide support for classroom technology, audio/visual equipment, applications, products or services, and assists faculty, staff, and students experiencing procedural or operating difficulty by investigating equipment and software problems, resolving issues directly. This role requires a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer service focus and positive work ethic a must. Must be able to work flexible hours, including some evenings, weekends, and overtime. Specific Duties & Responsibilities Classroom Technology & Multimedia Support Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support. Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. Ensures timely attention to requests to meet service SLAs in keeping with departmental processes. Diagnoses problems through discussions with clients. Simulates or recreates technical issues to resolve operating difficulties. Identifies, research, documents, and resolves incidents. Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments. Assesses damage to or loss of equipment, keeping the supervisor informed of same. Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event. Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the school. Assists clients in the best use of A/V technology to deliver presentations. Provides basic instruction/training for students, faculty, and staff on the use of A/V equipment and resources. Updates internal support documentation and contributes to the development of client help documentation. Participates in the installation, maintenance, and storage of equipment. Updates and maintains equipment inventory. Coordinates with the Multimedia Specialist to arrange hardware warranty repairs. Reports to supervisor to arrange the timely ordering of necessary A/V consumable supplies. Provides feedback on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual conferencing software. Actively keeps abreast of A/V technologies and practices in use outside of the School of Public Health. Applies professional business and technical support concepts to provide support, consultation, and training for clients based on established departmental guidelines. Prioritizes and manages multiple tasks and deadlines with supervision. Properly escalates issues to other teams and works to resolve more complex problems with supervisory guidance. Client Computer Support Diagnoses, analyzes, and documents Level 1 computer hardware and standard software issues (email, web browsers, etc.) Installs computer monitors and peripheral devices (keyboards, mice, webcams, etc.) Installs software and assists with license tracking. Troubleshoots basic user account issues, including password and access issues. Identifies, documents, and reports network connectivity issues. Project Support Implements hardware and software deployment plans as directed by management. Supports classroom and lecture hall computing technologies as directed by management. Conducts hands-on inventory or system reconfiguration projects as directed by management. In addition to the duties described above Under the supervision of the IT Manager Classroom Tech, this position is responsible for providing technical and operational support for the field of multimedia (presentation, recording, distribution, digital media, and video conferencing) on the Homewood Campus. Being mentored by the Sr Systems Administrator, this position will be responsible for installation and/or set up, support, maintenance and operation of all classroom instructional technology equipment in the general pool rooms. For more information about the department please go to: Minimum Qualifications Bachelor's Degree Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Must be available to work flexible hours, including some evenings, weekends, and overtime. Preferred Qualifications Experience working in an educational environment. Advanced knowledge of audiovisual and instructional equipment, and streaming media. Knowledge of Crestron (NVX), Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, PC, MAC. Classified Title: Multimedia Technician Role/Level/Range: ATO 37.5/02/OF Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / 8:30 a.m. to 5 p.m. FLSA Status: Non-Exempt Location: Homewood Campus Department name: KSAS IT Classroom Multimedia Personnel area: School of Arts & Sciences Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM) . click apply for full job details

Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

Logo: Posting Number: STA00958PO25 Job Family: Information Technology Job Function: IT Business Systems Analysis USC Market Title: Access Control Administrator Link to USC Market Title: Job Level: P1 - Professional Business Title (Internal Title): Access Control Technician Campus: Columbia Work County: Richland College/Division: Division of Student Affairs and Academic Support Department: SAAS Information Technology State Pay Band: 5 Approved Starting Salary: $45,133 Advertised Salary Range: $45,133 - $67,699 Part/Full Time: Full Time Hours per Week: 37.5 Work Schedule: Standard working schedule: 8:30am - 5:00pm Must be willing to work a flexible schedule to meet the needs of the department. Basis : 12 months Job Search Category: Information Technology About University of South Carolina: From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement: The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Advertised Job Summary: Access Control Technician Have you worked with advanced access control boards, locking systems, or third-party security devices-and loved it? Do you thrive on hands-on work installing, programming, and optimizing cutting-edge access control technology? Are you a proactive problem-solver who enjoys leading the way on technical projects? Do you enjoy collaborating with clients and crafting security solutions that truly make a difference? Responsible for the installation, programming, troubleshooting, repair and maintaining all components of electronic and mechanical access and locking systems, security cameras, recorders and network devices. Provides technical coordination and client liaison in the implementation of major and minor re-keying and access security and security surveillance system upgrades. Creates customer security solutions in accordance with existing access control policies and key coding protocols. Provides technical guidance, oversight and leadership to lower level technical staff and contractors. Primary duties include: Installs, programs, repairs, and maintains electronic and mechanical locking systems and components. Troubleshoots system malfunctions and performs corrective repair on access and locking hardware, software, and related devices. Performs diagnostics and repairs on surveillance systems to ensure continuous and reliable operation. Assists in system upgrades, enhancements, and integrations with existing infrastructure. Provides technical coordination and acts as a liaison with clients during major and minor re-keying, access control upgrades, and security system improvements. Serves as on-site technical leader for internal staff, temporary summer personnel, vendors, and contractors. Coordinates project schedules, ensures timely project execution, and maintains communication with stakeholders. Perks Competitive salary + some of the BEST benefits you can find! 15 paid vacation days 15 paid sick days 13 paid holidays (including an extended December holiday) An engaging and collaborative environment. Job Related Minimum Required Education and Experience: Requires a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred Qualifications: 5 years electrical and electronic equipment experience with demonstrated mechanical aptitude. Associates degree in a IT related field from an accredited technical College or University, 2 years or more documented supervisory experience. Knowledge/Skills/Abilities: Personnel should have a thorough knowledge of Industry terminology; able to troubleshoot basic network problems. Basic Computer Skills with working in a Microsoft environment. Ability to read blue prints and schematic drawings. Ability to operate hand power tools. Ability to operate fleet vehicle in a safe manner at all times. Provide remote technical support to customer. Ability to communicate and provide excellent customer service. Job Duty: Installs, programs, repairs and makes modifications to access control systems Essential Function: Yes Percentage of Time: 35 Job Duty: Other Duties as assigned. Essential Function: Yes Percentage of Time: 5 Job Duty: Installs programs, repairs and makes modifications on a variety of access control boards and third party security devices. Essential Function: Yes Percentage of Time: 45 Job Duty: Provides on-site technical leadership and oversight for internal staff, small temporary summer staff, vendors and contractors. Assists with product selection and security design for future projects. For in-house projects, provides scope of work, estimates project costs and schedule with direct consultation of department representatives. Essential Function: Yes Percentage of Time: 15 Safety Sensitive or Security Sensitive: No Hazardous weather category: Non-Essential Number of Vacancies: 1 Job Open Date: 12/05/2025 Job Close Date: 01/15/2026 Open Until Filled: No Special Instructions to Applicant: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by January 15, 2026. Quicklink for Posting: EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Primary Location:3452 Spur 399, McKinney, Texas, 75069We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.Job Summary:Responsible to prepare and deliver coursework in engaging, innovative, and discipline-appropriate ways that reflect a commitment to the college's core values, an understanding of culturally responsive teaching, and knowledge of the teaching field. Meet professional standards for faculty in accordance with college policies and procedures.Required Qualifications: Essential Duties and Responsibilities Teach courses in accordance with the schedule of classes and follow the approved course descriptions and syllabi established by the Division faculty and administered by the associate dean/director. Teaching assignments may be on one or more of the college's campuses or off-site locations and may include evening and weekend programs. Collin College is not hiring for on-line instruction at this time. May include Dual Credit courses. Supplemental Functions Perform other duties as assigned. Perform all duties and maintain all standards in accordance with college policies, procedures and core values. Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Requirements Associates degree or higher in any field and hold one of the following professional certifications: 1.)Amazon Web Services (AWS) Certified Solutions Architect Associate certification 2.)Certified Wireless Technician (CWT) or Certified Wireless Network Administrator (CWNA) 3.) Microsoft Certified Solutions Associate-MS Windows Server 4.) Microsoft Azure Fundamentals (AZ-900) This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. NOTE TO APPLICANTS: ALL applicants (internal and external) applying for faculty positions MUST attach a copy of their qualifying transcripts. Faculty applications that do not have the appropriate transcripts attached will be deemed incomplete and will not be considered. Please note, our part-time faculty positions are posted based on anticipated need and student enrollment. This position may remain open during the academic year. If the division has a need for additional part-time faculty for a future assignment and you are selected to continue to the next phase of the hiring process, you will be contacted directly by the Associate Dean to schedule an interview. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check. Employment Type:Part timeCompensation: Per Adjunct Faculty and CE Instructor Rates For any employment questions, please contact HR at or send an email to: Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

HELP DESK TECHNICIAN San Jose/Evergreen Community College District Close/First Review Date: 11/09/2025 Work Location: District Office Position Description: POSITION SUMMARY The Help Desk Technician reports to the Supervisor of Help Desk and Reprographics at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Under the direction of the Help Desk and Reprographics Supervisor or assigned administrator, perform a variety of technical and skilled tasks in the Help Desk operation; respond to and assist in the diagnosis of problems through interactions with users including problem recognition, research, documentation, troubleshooting and resolution of problems. DISTINGUISHING CHARACTERISTICS This position provides support for all standardized Information Technology products and services used at the District-wide locations and tracks all support requests. The Help Desk provides first level technology support for students, faculty, staff and administrators and communicates major IT outages and incidences according to management standards. The Help Desk Technician communicates with users to determine the source of the problem, troubleshoot and provide appropriate solutions. DUTIES AND RESPONSIBILITIES 1. Provide first level technology support for users and assist with problem resolution in technical areas such as computers, printers, video, software, audio-visual, WebAdvisor, ERP system, phones, network access, wireless, mobile devices, password resets, online courses, security, cloud services, etc. 2. Respond to user questions and inquiries in a timely manner through telephone, e-mail, text, social media, oral and written forms of communication, demonstration, remote access to computer, and devices to assist users with disabilities. 3. Assist users in resolving routine technical problems and answer routine technical questions related to the District software and hardware. 4. Follow up with users to ensure the reported problems are fully resolved. 5. Use the Help Desk tracking software to log, assign, and track all support tickets. 6. Monitor the tracking software to ensure that open tickets assigned to Help Desk Technicians are resolved and closed in a timely manner. 7. Ensure assigned backup tapes are rotated according to the schedule and process. 8. Maintain the tracking database to ensure data is accurately entered. Prepare reports for management as scheduled or as needed. 9. Escalate user requests to a 2nd or 3rd level support when necessary. Notify IT management when a critical system wide resource becomes unavailable. 10. Monitor and manage the Help Desk voicemail, email, social media and other forms of communication. 11. Research and recommend new products or procedures. Help identify and implement innovative solutions for users. 12. Keep abreast of current trend on Help Desk operations. Attend necessary training for related standardized IT products and services. 13. Perform related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: 1. Principles of technical troubleshooting and problem solving. 2. Principles of networking and computer functionality. 3. Computer hardware systems, printers, software applications such as Microsoft used in college operations. 4. Working knowledge of help desk software, databases and control of remote computers. 5. Principles of training, support, and services to end-users. 6. Principles of customer service. 7. Principles of providing guidance to others. Skills and Ability to: 1. Operate computer systems and related peripheral equipment. 2. Communicate clearly and concisely both orally and in writing. 3. Respond to inquiries in a courteous, tactful manner. 4. Establish and maintain cooperative and effective working relationships with others. 5. Work together in a team environment. 6. Multitask, prioritize and meet task timelines. 7. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. Associate's degree in Computer Science or related field. 2. Two years of experience increasingly responsible experience performing help desk operation function or related activities. Desired Qualifications: DESIRED QUALIFICATIONS 1. Bachelor's degree from an accredited college or university in Computer Science, Computer Information Systems, or a closely related technical field. 2. Possession of industry-recognized certifications such as CompTIA A+, Microsoft Certified Professional (MCP), and/or other network-specific credentials. 3. Demonstrated proficiency with strong keyboarding skills and high typing speed. 4. Prior experience in a Help Desk or Call Center environment, specifically supporting ERP systems, Web UI platforms, and/or self-service applications. 5. Bilingual proficiency is considered a strong asset (desirable). District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $81,791 - $99,812 Annual Salary (Range 95: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. To be considered for this position please visit our web site and apply on line at the following link: About San Jose/Evergreen Community College District The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves. As of fall 2017, with enrollment of approximately 18,500 per semester, and an extremely diverse student population (Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific Islander 32%, American Indian/Native American 0.5%, White/Caucasian 11%) attaining educational goals reflecting 45% - AA Degree and Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State. The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse group of managers, supervisors and confidential staff consisting of 29 % Hispanic/Latino, 13% Asian/Pacific Islander, 7% Black/African American, 23% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9114aa1ffbe66e4ab5c7a48a5e8b5624