GCP Platform Engineer to join our team in Dearborn, MI. We are seeking a highly motivated, technology-focused individual to join a collaborative software delivery team supporting the creation and management of platforms and APIs deployed across the mobility ecosystem. This role is responsible for implementing platform and API solutions and requires someone who can contribute in multiple capacities across the team, including architecture, software development, technical leadership, consulting, and product evangelism. This position carries end-to-end responsibility for software services that support customer experiences and the platforms behind them. The ideal candidate will bring strong technical depth in cloud platforms and modern software engineering, along with the ability to work across design, development, deployment, testing, integration, and continuous improvement in a fast-paced environment. Key Responsibilities Implement platform and API solutions across the mobility ecosystem Function in multiple roles within the team, including architect, high-skilled software developer, technical team leader, consultant, and product evangelist Take end-to-end responsibility for software services and the platform supporting customer experiences Serve as a full stack software engineer supporting the design, development, and support of platforms, APIs, and services Participate in whiteboard sessions to gather customer requirements Develop Spring Boot / Java APIs and microservices on Google Cloud Platform using services such as Cloud Run, Cloud Spanner, and Cloud Pub/Sub Perform software engineering using test-driven development, continuous integration, and continuous deployment Work in an extreme software development environment using Kanban software methodology Work with team members to establish best practices to maximize efficiency and minimize risk Work closely with product managers to devise solutions and break them down into incremental, production-ready user stories Identify opportunities for adopting new technologies to solve existing needs and predict future challenges Refactor APIs and microservices for simplification and efficiency Execute API load and performance activities on developed APIs and modules Develop software that is Clean Code compliant and use tools such as SonarQube Perform individual development and collaborate with cross-functional teams on end-to-end integration, testing, and issue triage efforts Use DevOps tools such as Jenkins, SonarQube, CheckMarx, Fossa, and GitHub to deploy, improve, and manage software Stay current on the latest technology and contribute to the technical direction of the company while maintaining a customer-centric approach Required Qualifications Bachelor's degree or equivalent experience in a relevant field At least 7+ years of progressive responsibilities in cloud-based technically aligned functions Experience with Apigee, Java, Spring Boot, and Google Cloud Platform Strong hands-on experience with Google Cloud Platform technologies, Java, and Spring Boot Backend development experience with Java (11/17/21), Spring Boot, and Spring Cloud Frontend experience with React, Angular, or Vue.js Experience with build and dependency management tools such as Maven and Gradle Experience with Anthos for managing hybrid and multi-cloud environments Experience with Google Kubernetes Engine (GKE) and GKE Enterprise Experience with Cloud Run and Cloud Functions Experience with Anthos Service Mesh / Istio Experience with mTLS for secure service-to-service communication Experience with Google Cloud API Gateway and Apigee Experience with ingress controllers such as GKE Ingress or Istio Gateway Experience with global and regional cloud load balancers Experience with pipeline tools such as Jenkins, GitLab CI, GitHub Actions, or Google Cloud Build Experience with Infrastructure as Code using Terraform and Helm Charts Experience with deployment strategies such as blue/green, canary, and rolling updates Experience with JUnit 5, Mockito, and Testcontainers Experience with Pact for contract testing Experience with Selenium, Playwright, or Cypress Experience with Centrify for privileged access management Experience with GCP IAM roles and service accounts Experience with Google Cloud Secret Manager or HashiCorp Vault Experience with GCP Operations Suite, including Cloud Monitoring, Cloud Logging, and Cloud Trace Experience with Kiali and Jaeger Experience with Dynatrace, Datadog, or AppDynamics Experience with Jira for bug tracking, sprint planning, and link-to-code commits Experience with ServiceNow for incident, problem, and change management Knowledge of Agile methodology and associated management tools such as Jira Strong technical acumen in cloud computing platforms and technology Ability to work with incomplete or imperfect data and drive to conclusions What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
04/01/2026
Full time
GCP Platform Engineer to join our team in Dearborn, MI. We are seeking a highly motivated, technology-focused individual to join a collaborative software delivery team supporting the creation and management of platforms and APIs deployed across the mobility ecosystem. This role is responsible for implementing platform and API solutions and requires someone who can contribute in multiple capacities across the team, including architecture, software development, technical leadership, consulting, and product evangelism. This position carries end-to-end responsibility for software services that support customer experiences and the platforms behind them. The ideal candidate will bring strong technical depth in cloud platforms and modern software engineering, along with the ability to work across design, development, deployment, testing, integration, and continuous improvement in a fast-paced environment. Key Responsibilities Implement platform and API solutions across the mobility ecosystem Function in multiple roles within the team, including architect, high-skilled software developer, technical team leader, consultant, and product evangelist Take end-to-end responsibility for software services and the platform supporting customer experiences Serve as a full stack software engineer supporting the design, development, and support of platforms, APIs, and services Participate in whiteboard sessions to gather customer requirements Develop Spring Boot / Java APIs and microservices on Google Cloud Platform using services such as Cloud Run, Cloud Spanner, and Cloud Pub/Sub Perform software engineering using test-driven development, continuous integration, and continuous deployment Work in an extreme software development environment using Kanban software methodology Work with team members to establish best practices to maximize efficiency and minimize risk Work closely with product managers to devise solutions and break them down into incremental, production-ready user stories Identify opportunities for adopting new technologies to solve existing needs and predict future challenges Refactor APIs and microservices for simplification and efficiency Execute API load and performance activities on developed APIs and modules Develop software that is Clean Code compliant and use tools such as SonarQube Perform individual development and collaborate with cross-functional teams on end-to-end integration, testing, and issue triage efforts Use DevOps tools such as Jenkins, SonarQube, CheckMarx, Fossa, and GitHub to deploy, improve, and manage software Stay current on the latest technology and contribute to the technical direction of the company while maintaining a customer-centric approach Required Qualifications Bachelor's degree or equivalent experience in a relevant field At least 7+ years of progressive responsibilities in cloud-based technically aligned functions Experience with Apigee, Java, Spring Boot, and Google Cloud Platform Strong hands-on experience with Google Cloud Platform technologies, Java, and Spring Boot Backend development experience with Java (11/17/21), Spring Boot, and Spring Cloud Frontend experience with React, Angular, or Vue.js Experience with build and dependency management tools such as Maven and Gradle Experience with Anthos for managing hybrid and multi-cloud environments Experience with Google Kubernetes Engine (GKE) and GKE Enterprise Experience with Cloud Run and Cloud Functions Experience with Anthos Service Mesh / Istio Experience with mTLS for secure service-to-service communication Experience with Google Cloud API Gateway and Apigee Experience with ingress controllers such as GKE Ingress or Istio Gateway Experience with global and regional cloud load balancers Experience with pipeline tools such as Jenkins, GitLab CI, GitHub Actions, or Google Cloud Build Experience with Infrastructure as Code using Terraform and Helm Charts Experience with deployment strategies such as blue/green, canary, and rolling updates Experience with JUnit 5, Mockito, and Testcontainers Experience with Pact for contract testing Experience with Selenium, Playwright, or Cypress Experience with Centrify for privileged access management Experience with GCP IAM roles and service accounts Experience with Google Cloud Secret Manager or HashiCorp Vault Experience with GCP Operations Suite, including Cloud Monitoring, Cloud Logging, and Cloud Trace Experience with Kiali and Jaeger Experience with Dynatrace, Datadog, or AppDynamics Experience with Jira for bug tracking, sprint planning, and link-to-code commits Experience with ServiceNow for incident, problem, and change management Knowledge of Agile methodology and associated management tools such as Jira Strong technical acumen in cloud computing platforms and technology Ability to work with incomplete or imperfect data and drive to conclusions What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
About the role As a Boomi Integration Architect, you will make an impact by architecting and governing scalable, secure, and resilient enterprise integration solutions across complex, multi-system environments. You will be a valued member of the Integration Architecture team and work collaboratively with clients, business stakeholders, and delivery teams to define integration strategy, guide technical execution, and ensure successful program delivery. In this role, you will: Lead end-to-end integration architecture using Dell Boomi AtomSphere, defining standards, patterns, and best practices. Partner with clients and business stakeholders to gather requirements, perform design thinking, and translate needs into integration roadmaps. Serve as the single point of contact for integration delivery, providing technical leadership and architectural oversight. Guide and support development teams through design reviews, code reviews, and complex technical decision-making. Manage and mentor a team of 4-5 integration developers while supporting platform operations and performance reviews. Work model: Hybrid from client office in Austin, TX or a Cognizant Texas based office What you need to have to be considered 7+ years of enterprise integration experience with at least 4 years as a hands-on Boomi development or architecture. Deep expertise in Dell Boomi AtomSphere including Atoms, Molecules, Clouds, connectors, process design, maps, profiles, and environment management. Strong command of integration design patterns including API-led, event-driven, pub/sub, hub-and-spoke, orchestration, and choreography. Extensive experience integrating enterprise platforms such as Salesforce, SAP, Workday, NetSuite, ServiceNow, or Microsoft Dynamics. Boomi Architect Certification or Boomi Professional Developer Certification. These will help you stand out Experience with API management platforms beyond Boomi such as MuleSoft, Apigee, or AWS API Gateway. Hands-on experience with Boomi Master Data Hub (MDH) and data governance frameworks. Strong knowledge of cloud platforms (AWS, Azure, or GCP) including networking and hybrid connectivity. Experience designing CI/CD pipelines for integration platforms using Jenkins, Azure DevOps, and Git. Exposure to event streaming technologies such as Kafka, AWS EventBridge, or Azure Service Bus. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and innovative ideas to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future Salary and Other Compensation The annual salary for this position is between $83,250 - $112,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits Medical, Dental, Vision, and Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term and Short-term Disability Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. CogWW901
03/27/2026
Full time
About the role As a Boomi Integration Architect, you will make an impact by architecting and governing scalable, secure, and resilient enterprise integration solutions across complex, multi-system environments. You will be a valued member of the Integration Architecture team and work collaboratively with clients, business stakeholders, and delivery teams to define integration strategy, guide technical execution, and ensure successful program delivery. In this role, you will: Lead end-to-end integration architecture using Dell Boomi AtomSphere, defining standards, patterns, and best practices. Partner with clients and business stakeholders to gather requirements, perform design thinking, and translate needs into integration roadmaps. Serve as the single point of contact for integration delivery, providing technical leadership and architectural oversight. Guide and support development teams through design reviews, code reviews, and complex technical decision-making. Manage and mentor a team of 4-5 integration developers while supporting platform operations and performance reviews. Work model: Hybrid from client office in Austin, TX or a Cognizant Texas based office What you need to have to be considered 7+ years of enterprise integration experience with at least 4 years as a hands-on Boomi development or architecture. Deep expertise in Dell Boomi AtomSphere including Atoms, Molecules, Clouds, connectors, process design, maps, profiles, and environment management. Strong command of integration design patterns including API-led, event-driven, pub/sub, hub-and-spoke, orchestration, and choreography. Extensive experience integrating enterprise platforms such as Salesforce, SAP, Workday, NetSuite, ServiceNow, or Microsoft Dynamics. Boomi Architect Certification or Boomi Professional Developer Certification. These will help you stand out Experience with API management platforms beyond Boomi such as MuleSoft, Apigee, or AWS API Gateway. Hands-on experience with Boomi Master Data Hub (MDH) and data governance frameworks. Strong knowledge of cloud platforms (AWS, Azure, or GCP) including networking and hybrid connectivity. Experience designing CI/CD pipelines for integration platforms using Jenkins, Azure DevOps, and Git. Exposure to event streaming technologies such as Kafka, AWS EventBridge, or Azure Service Bus. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and innovative ideas to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future Salary and Other Compensation The annual salary for this position is between $83,250 - $112,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits Medical, Dental, Vision, and Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term and Short-term Disability Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. CogWW901
Systems Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Nov 17, 2025 Post Date 107744 Requisition # Endpoint Engineering and Development is seeking a Systems Engineer to join us on a mission to elevate the experience of our systems and enrich the lives of the Stanford University community. In this position, you will: Achieve outstanding results in support of our mission while modeling the team's values. Bring Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) to Stanford. Partner with developers and engineers to define and execute strategy on complex projects from single tasks to sophisticated implementations. Perform server migrations and cloud administration (GCP/AWS) in support of endpoint management operations. Present to different audiences, from end-users to senior leadership, on the status of endpoint management projects. About EED Endpoint Engineering and Development (EED) provides a portfolio of products and services that solve problems and build experience. EED offers software development, systems engineering, and product management. EED is part of University Information Technology (UIT), a 700-person strong organization supporting 100+ services. EED takes pride in bringing desktop and mobile solutions to Stanford because supporting a world-class university's research and education mission can positively impact the world. We're incredibly excited to bring new endpoint management systems and software to Stanford. Core duties include : Build, install, configure, analyze, tune, and troubleshoot the operating system to achieve optimum performance. Resolve complex system problems and provide consultation or training. Configure and assist in the design of systems and network security. Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrade operating systems and workstation environments. Compare, evaluate, and implement new technologies and integrate systems into the computing environment. Document systems infrastructure for users, support and consulting personnel, and developers. Train personnel who provide support and consulting services to users. Act as liaison with various departments across campus. Facilitate vendor relationships. Management of Apple Developer Console and Google Play Console. Minimum requirements Education & Experience : Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Knowledge, Skills, and Abilities : Experience with implementation, configuration, support, design, and planning of Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) rollouts to an enterprise organization. Knowledge of macOS and Windows environments, including hardware and software, at an advanced level. Proficient in one or more modern, general-purpose scripting languages (ex: PowerShell, Python, Bash). Experience with basic troubleshooting and network concepts with a fundamental understanding of network environments. Understanding of Microsoft Azure, Microsoft Intune, Azure Active Directory. Mid to advanced knowledge of security concepts and best practices. Experience using ticketing systems such as JIRA and ServiceNow to provide excellent customer support. Ability to work well independently and as a team member. Ability to train others in applications and system fundamentals. Experience with middleware and infrastructure. Experience with build automation, continuous integration, or continuous deployment tools is a bonus. The expected pay range for this position is $127,716 to $147,437 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for you : Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow . We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture . We provide superb retirement plans, generous time-off, and family care resources. A healthier you . Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun . Stroll through historic sculptures, trails, and museums. Enviable resources . Enjoy free commuter programs, ridesharing incentives, discounts and more! How to Apply Interested? We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit your résumé and a cover letter along with your online application. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. This position may be eligible for full-time remote work from any location in the U.S., with periodic visits to campus once travel restrictions are lifted. Additional Information Schedule: Full-time Job Code: 4832 Employee Status: Regular Grade: I Requisition ID: 107744 Work Arrangement : Hybrid Eligible
01/14/2026
Full time
Systems Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Nov 17, 2025 Post Date 107744 Requisition # Endpoint Engineering and Development is seeking a Systems Engineer to join us on a mission to elevate the experience of our systems and enrich the lives of the Stanford University community. In this position, you will: Achieve outstanding results in support of our mission while modeling the team's values. Bring Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) to Stanford. Partner with developers and engineers to define and execute strategy on complex projects from single tasks to sophisticated implementations. Perform server migrations and cloud administration (GCP/AWS) in support of endpoint management operations. Present to different audiences, from end-users to senior leadership, on the status of endpoint management projects. About EED Endpoint Engineering and Development (EED) provides a portfolio of products and services that solve problems and build experience. EED offers software development, systems engineering, and product management. EED is part of University Information Technology (UIT), a 700-person strong organization supporting 100+ services. EED takes pride in bringing desktop and mobile solutions to Stanford because supporting a world-class university's research and education mission can positively impact the world. We're incredibly excited to bring new endpoint management systems and software to Stanford. Core duties include : Build, install, configure, analyze, tune, and troubleshoot the operating system to achieve optimum performance. Resolve complex system problems and provide consultation or training. Configure and assist in the design of systems and network security. Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrade operating systems and workstation environments. Compare, evaluate, and implement new technologies and integrate systems into the computing environment. Document systems infrastructure for users, support and consulting personnel, and developers. Train personnel who provide support and consulting services to users. Act as liaison with various departments across campus. Facilitate vendor relationships. Management of Apple Developer Console and Google Play Console. Minimum requirements Education & Experience : Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Knowledge, Skills, and Abilities : Experience with implementation, configuration, support, design, and planning of Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) rollouts to an enterprise organization. Knowledge of macOS and Windows environments, including hardware and software, at an advanced level. Proficient in one or more modern, general-purpose scripting languages (ex: PowerShell, Python, Bash). Experience with basic troubleshooting and network concepts with a fundamental understanding of network environments. Understanding of Microsoft Azure, Microsoft Intune, Azure Active Directory. Mid to advanced knowledge of security concepts and best practices. Experience using ticketing systems such as JIRA and ServiceNow to provide excellent customer support. Ability to work well independently and as a team member. Ability to train others in applications and system fundamentals. Experience with middleware and infrastructure. Experience with build automation, continuous integration, or continuous deployment tools is a bonus. The expected pay range for this position is $127,716 to $147,437 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for you : Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow . We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture . We provide superb retirement plans, generous time-off, and family care resources. A healthier you . Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun . Stroll through historic sculptures, trails, and museums. Enviable resources . Enjoy free commuter programs, ridesharing incentives, discounts and more! How to Apply Interested? We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit your résumé and a cover letter along with your online application. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. This position may be eligible for full-time remote work from any location in the U.S., with periodic visits to campus once travel restrictions are lifted. Additional Information Schedule: Full-time Job Code: 4832 Employee Status: Regular Grade: I Requisition ID: 107744 Work Arrangement : Hybrid Eligible
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
01/06/2026
Full time
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
Job Title: Digital Technology Architect and ServiceNow Developer Location: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA Pay: $120K- $130K depending on experience YOUR IMPACT Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards. Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation. MINIMUM QUALIFICATIONS Five (5) or more years of ServiceNow development or implementation experience. ITIL, COBIT, financial planning, budgeting, business acumen. Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking. STANDOUT QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology or related field. 7 years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi. Proven experience leading ServiceNow Implementations and custom development. Knowledge of ITIL, DevOps, and Agile Methodologies. Experience in AI/ML driven automation and self-service solutions.
01/06/2026
Full time
Job Title: Digital Technology Architect and ServiceNow Developer Location: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA Pay: $120K- $130K depending on experience YOUR IMPACT Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies. Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI. Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards. Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation. MINIMUM QUALIFICATIONS Five (5) or more years of ServiceNow development or implementation experience. ITIL, COBIT, financial planning, budgeting, business acumen. Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking. STANDOUT QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology or related field. 7 years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi. Proven experience leading ServiceNow Implementations and custom development. Knowledge of ITIL, DevOps, and Agile Methodologies. Experience in AI/ML driven automation and self-service solutions.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
