Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
04/02/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
Job Summary Job Description Business Systems Analyst-SAP GTS Why join Medline: A direct, full-time employment in a large, stable, rapidly growing, and yet profitable company. Privately owned company with no public debts. No ill effects ofthe recent downturn/recession. First-rate compensation and benefits package. Genuine individual growth potential in this new establishment. Open door and highly ethical work culture, with due accountability. Location: Northbrook Required skills: Extensive hands-on experience in SAP GTS integration and configuration. Minimum of 5 years' direct involvement in SAP GTS development and implementation. Worked across Product classification, compliance & Customs management, FTA & FTZ. Expertise in SAP GTS development to manage ongoing development requirements. Strong knowledge of Import & Export Management, Customs processes and duty calculation, Trade compliance and regulatory controls Contribute to deployments, rollouts, and continuous day-to-day improvements. Develop and test custom SAP GTS programs supporting data conversions and interfaces Experience on Interface with SAP would be an added advantage. Collect functional and business requirements from users and collaborate with technical teams on design and implementation. Perform fit-gap analysis and lead functional design approval processes. Prepare and review documentation to ensure thoroughness and accuracy. Engage with business users, client managers, and specialists to understand requirements and the broader implementation landscape. Capable of high-level solution design tailored to specific requirements. Suggest and validate various solution options based on the needs. Strong organizational, analytical, planning, and communication skills. Demonstrated ability in testing intricate test plans/scripts. Proficiency in MS Office tools (Word, Excel, PowerPoint, Access, Visio) Strong and polished English communication, both written and oral. Responsibilities: Understand Medline business processes in Global trade and related areas. Interact with Medline Business users to understand and document functional/non-functional requirements. Convert documented requirements and proposed solutions into solid systems designs to be developed by others, in India or the US. Analyze the design to understand areas of impact and develop test plans accordingly. Work with developers to understand the designs and validate that the software solution will satisfy the business needs. Assist Development staff in development and unit testing of these designs, regardless of development language. Develop test strategies and execute application test plans. Assist Testing staff in executing test plans. Troubleshoot reported systems issues, using data analysis and debugging tools as necessary. Serve as primary contact for handling support issues during Medline India business hours. This includes, but is not limited to, end-user calls and scheduled batch job issues. To provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements. Communicate regularly with Configuration Analysts at Corporate Headquarters to stay current on new and changed business processes and systems enhancements. To provide regular verbal communication and clear written documentation on all assignments. To provide estimates and feedback to the Software Development Manager for project scheduling purposes. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/02/2026
Full time
Job Summary Job Description Business Systems Analyst-SAP GTS Why join Medline: A direct, full-time employment in a large, stable, rapidly growing, and yet profitable company. Privately owned company with no public debts. No ill effects ofthe recent downturn/recession. First-rate compensation and benefits package. Genuine individual growth potential in this new establishment. Open door and highly ethical work culture, with due accountability. Location: Northbrook Required skills: Extensive hands-on experience in SAP GTS integration and configuration. Minimum of 5 years' direct involvement in SAP GTS development and implementation. Worked across Product classification, compliance & Customs management, FTA & FTZ. Expertise in SAP GTS development to manage ongoing development requirements. Strong knowledge of Import & Export Management, Customs processes and duty calculation, Trade compliance and regulatory controls Contribute to deployments, rollouts, and continuous day-to-day improvements. Develop and test custom SAP GTS programs supporting data conversions and interfaces Experience on Interface with SAP would be an added advantage. Collect functional and business requirements from users and collaborate with technical teams on design and implementation. Perform fit-gap analysis and lead functional design approval processes. Prepare and review documentation to ensure thoroughness and accuracy. Engage with business users, client managers, and specialists to understand requirements and the broader implementation landscape. Capable of high-level solution design tailored to specific requirements. Suggest and validate various solution options based on the needs. Strong organizational, analytical, planning, and communication skills. Demonstrated ability in testing intricate test plans/scripts. Proficiency in MS Office tools (Word, Excel, PowerPoint, Access, Visio) Strong and polished English communication, both written and oral. Responsibilities: Understand Medline business processes in Global trade and related areas. Interact with Medline Business users to understand and document functional/non-functional requirements. Convert documented requirements and proposed solutions into solid systems designs to be developed by others, in India or the US. Analyze the design to understand areas of impact and develop test plans accordingly. Work with developers to understand the designs and validate that the software solution will satisfy the business needs. Assist Development staff in development and unit testing of these designs, regardless of development language. Develop test strategies and execute application test plans. Assist Testing staff in executing test plans. Troubleshoot reported systems issues, using data analysis and debugging tools as necessary. Serve as primary contact for handling support issues during Medline India business hours. This includes, but is not limited to, end-user calls and scheduled batch job issues. To provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements. Communicate regularly with Configuration Analysts at Corporate Headquarters to stay current on new and changed business processes and systems enhancements. To provide regular verbal communication and clear written documentation on all assignments. To provide estimates and feedback to the Software Development Manager for project scheduling purposes. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
University of Kansas Health System
Shawnee Mission, Kansas
Position Title Power Platform Engineer II Broadmoor Campus Position Summary / Career Interest: A DevOps Engineer works with developers and the IT staff to oversee the code releases. From creating and implementing systems software to analyzing data to improve existing ones, a DevOps Engineer increases productivity in the workplace. They understand the software development lifecycle and have a clear understanding of various automation tools for developing digital pipelines (CI/ CD pipelines). Responsibilities and Essential Job Functions Maintain existing CI/CD pipelines, including but not limited to, continuous testing and continuous monitoring Integrating functional tests into pipelines Establishing alerts and reports on resources Implement additional processes (as defined) to ensure the quality (including security) of the software is top notch Ensure the delivery of the software is successful (regardless of environment) Work daily with scrum team(s) to ensure that there are no CI/CD needs Communicating with the Scrum team(s) and leadership of the status of the deployment Document any changes to the existing CI/CD pipelines Will work with DevOps Engineers - Level 1 to help them Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Bachelors Degree or equivalent work experience (3 years) OR Associates Degree with 5 years of work experience Experience with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using tools like Azure Devops and GitHub 3 or more years experienced building out CI/CD pipelines 3 or more years experienced with software and infrastructure security 3 or more years deploying software on-prem as well as to the cloud (Azure or AWS) 3 or more years experience working in an Agile delivery environment 5 or more years years of scripting languages Experience working in a structured environment, including use of structured methods, approaches, and modern development tools Experience with delivering software through automated deployment and management tools such as Azure DevOps, and GitHub Scripting experience such as PowerShell, Perl, Python, Ruby Experienced integrating automation scripts into CI/CD process Knowledge Requirements Good understanding with approaches and tooling for automated build, delivery, and release of software Strong IIS knowledge and skills Understanding of networking architecture Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment. Excellent leadership, communication (written and oral) and interpersonal skills Time Type: Full time Job Requisition ID: R-49115 Important information for you to know as you apply: The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion . The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link . Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.5c143e31-5e48-4549-b2d185386
04/02/2026
Full time
Position Title Power Platform Engineer II Broadmoor Campus Position Summary / Career Interest: A DevOps Engineer works with developers and the IT staff to oversee the code releases. From creating and implementing systems software to analyzing data to improve existing ones, a DevOps Engineer increases productivity in the workplace. They understand the software development lifecycle and have a clear understanding of various automation tools for developing digital pipelines (CI/ CD pipelines). Responsibilities and Essential Job Functions Maintain existing CI/CD pipelines, including but not limited to, continuous testing and continuous monitoring Integrating functional tests into pipelines Establishing alerts and reports on resources Implement additional processes (as defined) to ensure the quality (including security) of the software is top notch Ensure the delivery of the software is successful (regardless of environment) Work daily with scrum team(s) to ensure that there are no CI/CD needs Communicating with the Scrum team(s) and leadership of the status of the deployment Document any changes to the existing CI/CD pipelines Will work with DevOps Engineers - Level 1 to help them Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Bachelors Degree or equivalent work experience (3 years) OR Associates Degree with 5 years of work experience Experience with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using tools like Azure Devops and GitHub 3 or more years experienced building out CI/CD pipelines 3 or more years experienced with software and infrastructure security 3 or more years deploying software on-prem as well as to the cloud (Azure or AWS) 3 or more years experience working in an Agile delivery environment 5 or more years years of scripting languages Experience working in a structured environment, including use of structured methods, approaches, and modern development tools Experience with delivering software through automated deployment and management tools such as Azure DevOps, and GitHub Scripting experience such as PowerShell, Perl, Python, Ruby Experienced integrating automation scripts into CI/CD process Knowledge Requirements Good understanding with approaches and tooling for automated build, delivery, and release of software Strong IIS knowledge and skills Understanding of networking architecture Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment. Excellent leadership, communication (written and oral) and interpersonal skills Time Type: Full time Job Requisition ID: R-49115 Important information for you to know as you apply: The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion . The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link . Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.5c143e31-5e48-4549-b2d185386
Sr. AWS Glue ETL Developer Palm Beach Gardens, FL Job Description:Total Force Alliance is seeking a Sr. AWS Glue ETL Developer with strong systems, software, and AWS cloud experience to support a major mainframe systems modernization initiative for federal customer. Based in DevOps framework, participate in and/or direct major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding, unit testing, support deployments and testing in higher environments. Primary Responsibilities: Re-engineer mainframe batch jobs to equivalent ETL batch processes, preferably using Cloud-Native tools like AWS Glue. Leverage serverless cloud services to prepare (extract and transform) and load large numbers of datasets for data processing. Coordinate closely with mainframe resources to ensure requirements and specifications are clearly understood. Design Glue jobs to meet requirements, consider performance where applicable, code per standards, and perform end-to-end testing. Document the design specifications and contribute to implementation plan then work with the architecture team and lead developer to review the design and the code. Effectively coordinate the infrastructure/service needs working with the architecture and infrastructure teams. Implement overall solution comprising of Glue ETL PySpark jobs including SQL queries, Lambda, Step Functions, REST API calls. Develop and integrate custom developed software solutions to leverage automated deployment technologies. Use industry leading DevOps tools such as CodeCommit, CodeBuild, CodePipeline and AWS CloudFormation. Communicate key project data to team members and infrastructure team cohesion and effectiveness. Leverage Atlassian tool suite like JIRA and Confluence to track activities. Identify and apply best practices and standard operating procedures. Create innovative solutions to meet the technical needs of customers. Basic Qualifications: Experience working in the software development lifecycle, with strong experience on ETL based development. Working experience with development using Amazon Web Services (AWS) and primarily on AWS Glue studio. Experience working with programming language PySpark/Python Experience working with relational database like PostgreSQL. Experience working in a fast-paced development environment with drive to completion. Well versed with using version control systems (CodeCommit, CodeBuild, CodePipeline preferred) Well versed with using issue/problem tracking systems (Jira preferred) Candidate must have bachelors with 8-12 years of prior relevant experience or masters with 6-10 years of prior relevant experience Preferred Qualifications: Familiarity working with multiple file formats, and knowledge on DB2, JCL, COBOL COPYBOOK and EBCDIC character format is strongly desired. AWS, Agile, or other related Certification(s) Prior experience working mainframe modernization. Prior experience with Linux bash scripting Equal opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
04/02/2026
Sr. AWS Glue ETL Developer Palm Beach Gardens, FL Job Description:Total Force Alliance is seeking a Sr. AWS Glue ETL Developer with strong systems, software, and AWS cloud experience to support a major mainframe systems modernization initiative for federal customer. Based in DevOps framework, participate in and/or direct major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding, unit testing, support deployments and testing in higher environments. Primary Responsibilities: Re-engineer mainframe batch jobs to equivalent ETL batch processes, preferably using Cloud-Native tools like AWS Glue. Leverage serverless cloud services to prepare (extract and transform) and load large numbers of datasets for data processing. Coordinate closely with mainframe resources to ensure requirements and specifications are clearly understood. Design Glue jobs to meet requirements, consider performance where applicable, code per standards, and perform end-to-end testing. Document the design specifications and contribute to implementation plan then work with the architecture team and lead developer to review the design and the code. Effectively coordinate the infrastructure/service needs working with the architecture and infrastructure teams. Implement overall solution comprising of Glue ETL PySpark jobs including SQL queries, Lambda, Step Functions, REST API calls. Develop and integrate custom developed software solutions to leverage automated deployment technologies. Use industry leading DevOps tools such as CodeCommit, CodeBuild, CodePipeline and AWS CloudFormation. Communicate key project data to team members and infrastructure team cohesion and effectiveness. Leverage Atlassian tool suite like JIRA and Confluence to track activities. Identify and apply best practices and standard operating procedures. Create innovative solutions to meet the technical needs of customers. Basic Qualifications: Experience working in the software development lifecycle, with strong experience on ETL based development. Working experience with development using Amazon Web Services (AWS) and primarily on AWS Glue studio. Experience working with programming language PySpark/Python Experience working with relational database like PostgreSQL. Experience working in a fast-paced development environment with drive to completion. Well versed with using version control systems (CodeCommit, CodeBuild, CodePipeline preferred) Well versed with using issue/problem tracking systems (Jira preferred) Candidate must have bachelors with 8-12 years of prior relevant experience or masters with 6-10 years of prior relevant experience Preferred Qualifications: Familiarity working with multiple file formats, and knowledge on DB2, JCL, COBOL COPYBOOK and EBCDIC character format is strongly desired. AWS, Agile, or other related Certification(s) Prior experience working mainframe modernization. Prior experience with Linux bash scripting Equal opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
Role: Lead ETL DeveloperLocation: Boston, MA Responsibilities: We are seeking an experienced Data Integration Developer to design, develop, and support custom database and ETL applications for Global Sales & Marketing within the Global Distribution team. This role involves working independently and collaboratively with end users to interpret requirements, develop functional specifications, and deliver high-quality solutions. The ideal candidate is highly motivated, detail-oriented, and capable of managing multiple projects while meeting deadlines. Key Responsibilities Design, develop, and maintain custom database and ETL applications using industry-standard tools. Participate in system enhancements, application support, and code reviews to ensure compliance with coding standards. Collaborate with non-technical end users to interpret and document requirements and create functional specifications. Perform system and unit testing, develop project-level test plans, and ensure quality assurance. Create application support documentation for critical processes and coordinate issue resolution. Manage multiple projects, track progress, and provide status reporting. Ensure compliance with Sarbanes-Oxley and other regulatory requirements. Provide off-hour support as needed for project deliverables. Required Qualifications Bachelor s degree in Computer Science, Software Development, Engineering, or related field (or equivalent experience 9+ years of experience in database development on major RDBMS platforms (Snowflake, SQL Server, Oracle, Sybase ASE, DB2 6+ years of experience with ETL tools (Ab Initio or Informatica 5+ years of experience with cloud platforms (Snowflake, AWS, Azure Strong knowledge of data warehousing concepts and ETL best practices. Proficiency in data objects such as JSON and XML. Experience writing Unix shell scripts and Windows batch scripts. Strong understanding of software development lifecycle (SDLC) and implementation processes. Excellent analytical, quantitative, and communication skills (both verbal and written Ability to develop support materials for applications to promote knowledge sharing. Desired Skills: Familiarity with Agile methodologies. Experience in data stewardship principles, enforcing standards and policies. Database development ETL tools Cloud Platforms Data warehousing Equal opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
04/02/2026
Role: Lead ETL DeveloperLocation: Boston, MA Responsibilities: We are seeking an experienced Data Integration Developer to design, develop, and support custom database and ETL applications for Global Sales & Marketing within the Global Distribution team. This role involves working independently and collaboratively with end users to interpret requirements, develop functional specifications, and deliver high-quality solutions. The ideal candidate is highly motivated, detail-oriented, and capable of managing multiple projects while meeting deadlines. Key Responsibilities Design, develop, and maintain custom database and ETL applications using industry-standard tools. Participate in system enhancements, application support, and code reviews to ensure compliance with coding standards. Collaborate with non-technical end users to interpret and document requirements and create functional specifications. Perform system and unit testing, develop project-level test plans, and ensure quality assurance. Create application support documentation for critical processes and coordinate issue resolution. Manage multiple projects, track progress, and provide status reporting. Ensure compliance with Sarbanes-Oxley and other regulatory requirements. Provide off-hour support as needed for project deliverables. Required Qualifications Bachelor s degree in Computer Science, Software Development, Engineering, or related field (or equivalent experience 9+ years of experience in database development on major RDBMS platforms (Snowflake, SQL Server, Oracle, Sybase ASE, DB2 6+ years of experience with ETL tools (Ab Initio or Informatica 5+ years of experience with cloud platforms (Snowflake, AWS, Azure Strong knowledge of data warehousing concepts and ETL best practices. Proficiency in data objects such as JSON and XML. Experience writing Unix shell scripts and Windows batch scripts. Strong understanding of software development lifecycle (SDLC) and implementation processes. Excellent analytical, quantitative, and communication skills (both verbal and written Ability to develop support materials for applications to promote knowledge sharing. Desired Skills: Familiarity with Agile methodologies. Experience in data stewardship principles, enforcing standards and policies. Database development ETL tools Cloud Platforms Data warehousing Equal opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-1 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-1 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Biz Ops Manager Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.We are seeking a highly motivated and experienced Sr./Lead/Principal Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Experienced in Operations readiness of the application, site reliability engineering, Automations and ITSM practices. Hands experience on creating various dashboards for the team and for the senior leadership. All About You The ideal candidate will have experience in many of these areas:• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.• Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth.• Experience with algorithms, data structures, scripting, pipeline management, and software design• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.• Interest in designing, analyzing, and troubleshooting large-scale distributed systems.• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.• Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Biz Ops Manager Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.We are seeking a highly motivated and experienced Sr./Lead/Principal Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Experienced in Operations readiness of the application, site reliability engineering, Automations and ITSM practices. Hands experience on creating various dashboards for the team and for the senior leadership. All About You The ideal candidate will have experience in many of these areas:• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.• Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth.• Experience with algorithms, data structures, scripting, pipeline management, and software design• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.• Interest in designing, analyzing, and troubleshooting large-scale distributed systems.• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.• Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Position Title:Mobile/Web Developer (.Net) City: Tysons (McLean) State: VA Country:US Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 2 Category:Information Technology & Services - Mobile/Web Developer Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Description: Mobile/Web Developer (.Net) The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Mobile/Web Developer for our office in Tysons (McLean), Virginia. The Mobile/Web Developer gathers user requirements, perform systems design and analysis, and develops and tests mobile and web applications, and other application/database integrations that can be complex and also provides input for the lifecycle development of projects, allowing for integration of corporate technical architecture standards and strategy. They collaborate with Architects, Developers, Data Analysts, and other technology specialists in the implementation of projects and strategy. Researches, identifies, and recommends design and technology infrastructure alternatives. May assist in the design, when appropriate, of new alternatives. May provide input to management regarding technology direction and technical problems. Ensures consistent use of technical architecture standards and assists with complex problem resolution efforts. May work with business knowledge experts, Association leadership, and data analysts to define the vision of ALPA's data store and translate reporting requirements from a logical design into the physical database(s) repositories. They utilize and ensure compliance with departmental, MEC, and Association development, application, and data policies and procedures; collaborate with colleagues in other departments frequently; and, advise management regarding changes to standards and policies. Success in this position requires an excellent communicator who is detail-oriented and consistently exercises skills in delivering solutions that represent a thorough understanding of what their client/customer base wants as well as what will best serve the MEC's and/or the Association's strategic goals. Interested applicants are requested to submit online portfolio link(s) showing previous work. Local, national, and international travel: 5 - 10%. ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Qualifications: Bachelor's degree in relevant area, e.g., Computer Science, IT, Web Applications, or related field, from an accredited college or university required; master's degree or completion of post-graduate courses in related field preferred; or, the equivalent combination of education and practical experience. Five (5) years of related experience required, more strongly preferred. At management discretion, additional directly applicable experience may be substituted for the academic requirement. Expertise with .NET MAUI, Blazor, Sitecore, DNN, Coveo, Visual Studio.Net, ASP.Net, C#, Java, SQL Server. Expertise with systems analysis, design, and requirements gathering. Strong knowledge of the Microsoft .Net Framework. Proficiency in web markup, including HTML, CSS, and JavaScript; client-side scripting; and, jQuery. Experience using CMS, advanced JavaScript libraries and frameworks, preprocessing platforms, version control, cross-browser compatibility/development, and RESTful Services and APIs are all a definite plus. Experience using automation and web performance tools, also a plus. Knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Understanding of asynchronous request handling, partial page updates, and AJAX. Excellent interpersonal and communication skills, oral and written, for effective interaction with all levels of contacts, internal and external. Must be a self-starter with professional maturity and sound judgment, capable of independent decision-making. Must possess exceptional time management skills; be able to work in a fast-paced, multi-tasking environment; and, transition easily between projects. Ability to write documentation for internal use. Experience in end-user security administration helpful. Software: Microsoft Word, Outlook, and PowerPoint required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel locally and nationally; international travel may be required infrequently. Also includes occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, may be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 12% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; days paid vacation and holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $96,027.00 -$137,179.00 Relocation not provided. Sponsorship not available for this position. PM19 Compensation details: 79 Yearly Salary PI10cc859014c3-8607
04/02/2026
Full time
Position Title:Mobile/Web Developer (.Net) City: Tysons (McLean) State: VA Country:US Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 2 Category:Information Technology & Services - Mobile/Web Developer Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Description: Mobile/Web Developer (.Net) The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Mobile/Web Developer for our office in Tysons (McLean), Virginia. The Mobile/Web Developer gathers user requirements, perform systems design and analysis, and develops and tests mobile and web applications, and other application/database integrations that can be complex and also provides input for the lifecycle development of projects, allowing for integration of corporate technical architecture standards and strategy. They collaborate with Architects, Developers, Data Analysts, and other technology specialists in the implementation of projects and strategy. Researches, identifies, and recommends design and technology infrastructure alternatives. May assist in the design, when appropriate, of new alternatives. May provide input to management regarding technology direction and technical problems. Ensures consistent use of technical architecture standards and assists with complex problem resolution efforts. May work with business knowledge experts, Association leadership, and data analysts to define the vision of ALPA's data store and translate reporting requirements from a logical design into the physical database(s) repositories. They utilize and ensure compliance with departmental, MEC, and Association development, application, and data policies and procedures; collaborate with colleagues in other departments frequently; and, advise management regarding changes to standards and policies. Success in this position requires an excellent communicator who is detail-oriented and consistently exercises skills in delivering solutions that represent a thorough understanding of what their client/customer base wants as well as what will best serve the MEC's and/or the Association's strategic goals. Interested applicants are requested to submit online portfolio link(s) showing previous work. Local, national, and international travel: 5 - 10%. ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Qualifications: Bachelor's degree in relevant area, e.g., Computer Science, IT, Web Applications, or related field, from an accredited college or university required; master's degree or completion of post-graduate courses in related field preferred; or, the equivalent combination of education and practical experience. Five (5) years of related experience required, more strongly preferred. At management discretion, additional directly applicable experience may be substituted for the academic requirement. Expertise with .NET MAUI, Blazor, Sitecore, DNN, Coveo, Visual Studio.Net, ASP.Net, C#, Java, SQL Server. Expertise with systems analysis, design, and requirements gathering. Strong knowledge of the Microsoft .Net Framework. Proficiency in web markup, including HTML, CSS, and JavaScript; client-side scripting; and, jQuery. Experience using CMS, advanced JavaScript libraries and frameworks, preprocessing platforms, version control, cross-browser compatibility/development, and RESTful Services and APIs are all a definite plus. Experience using automation and web performance tools, also a plus. Knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Understanding of asynchronous request handling, partial page updates, and AJAX. Excellent interpersonal and communication skills, oral and written, for effective interaction with all levels of contacts, internal and external. Must be a self-starter with professional maturity and sound judgment, capable of independent decision-making. Must possess exceptional time management skills; be able to work in a fast-paced, multi-tasking environment; and, transition easily between projects. Ability to write documentation for internal use. Experience in end-user security administration helpful. Software: Microsoft Word, Outlook, and PowerPoint required. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel locally and nationally; international travel may be required infrequently. Also includes occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, may be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 12% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule. Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; days paid vacation and holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. Partial remote work opportunities. PROJECTED ANNUAL SALARY RANGE: $96,027.00 -$137,179.00 Relocation not provided. Sponsorship not available for this position. PM19 Compensation details: 79 Yearly Salary PI10cc859014c3-8607
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-1 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-1 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-2 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-2 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, BizOps Job Description Summary BizOps team is looking for a Vice President who will lead a team of Site Reliability Engineers and Support Technicians. This team is responsible for all business operations functions that include: day to day platform availability, Tier 1, 2 & 3 support, defect resolutions, CI/CD pipelines, customer integrations, platform automation, safety and soundness activities, monitoring/alerting maturity and RUN WELL standards. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? The role of business operations is to be the production readiness steward for platforms that support program business functions. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Maintain site Reliability overall Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $200,000 - $330,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, BizOps Job Description Summary BizOps team is looking for a Vice President who will lead a team of Site Reliability Engineers and Support Technicians. This team is responsible for all business operations functions that include: day to day platform availability, Tier 1, 2 & 3 support, defect resolutions, CI/CD pipelines, customer integrations, platform automation, safety and soundness activities, monitoring/alerting maturity and RUN WELL standards. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? The role of business operations is to be the production readiness steward for platforms that support program business functions. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Maintain site Reliability overall Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $200,000 - $330,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II Job Description: Overview The Financial Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You For all team members: • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. • Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to help debug and optimize code and automate routine tasks. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. • For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $76,000 - $127,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II Job Description: Overview The Financial Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You For all team members: • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. • Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to help debug and optimize code and automate routine tasks. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. • For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $76,000 - $127,000 USD
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking Software Engineer- Developer (Mid Level or Senior) to support our Phantom Works Advanced Mission Planning team located in Berkeley, MO . This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. Phantom Works is an advanced research and development organization responsible for engaging customers through cutting-edge visual modeling and simulation; innovating cross-cutting concepts and technologies; prototyping solutions to extend current products and win new programs; and developing new businesses and entering new markets. The organization is seeking software engineers to perform software design and development for autonomous systems. The selected team member enjoys working collaboratively with others, has a commitment to customer satisfaction and process improvement, and is successful working in a multi-contract/multi-program environment. He/she will support the development of solutions to a wide range of complex problems that require ingenuity and innovation. He/she should be adaptable to new development environments and eager to work with and learn new technologies. Our teams are currently hiring for a broad range of experience levels including Mid Level or Senior Software Engineers. Position Responsibilities: Designs, develops, tests, and maintains non-embedded software throughout the end-to-end lifecycle that meets industry, customer, safety, and regulation standards. Reviews, analyzes, and translates customer requirements into initial design of software products. Lead junior engineers in software development Perform use case development for software requirements Perform software architecture trade studies and modifications to meet new requirements Develop interface definitions Perform unit and integration testing Participate in peer reviews Support system and flight testing Create software documentation Basic Qualifications (Required Skills/ Experience): Bachelor's Degree in an engineering discipline experience or 13 years' related relevant work experience Ability to obtain Secret US Security clearance (Post-Start) 5+ years of Software Engineering experience 3+ years of C++ 2+ years Autonomy and/or robotics software techniques 2+ years of experience in real time software development experience 3+ years of experience with Agile Software development process Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Active Secret U.S. Security Clearance Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Experience with Mission Systems architectures and Open Missions Systems (OMS) and/or Universal Command and Control Interface (UCI) Familiar with Electromagnetic Warfare (EW) and/or Radar Simulation development experience Experience with Continuous integration practices Usage of software development tools such as JIRA, GIT and Jenkins Software testing experience Travel: 10% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Experienced: $126,650 - $171,350 Summary Pay Range for Senior: $160,650 - $217,350 Potential signing bonus for eligible/qualified external candidates. Applications for this position will be accepted until Apr. 12, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
04/02/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking Software Engineer- Developer (Mid Level or Senior) to support our Phantom Works Advanced Mission Planning team located in Berkeley, MO . This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. Phantom Works is an advanced research and development organization responsible for engaging customers through cutting-edge visual modeling and simulation; innovating cross-cutting concepts and technologies; prototyping solutions to extend current products and win new programs; and developing new businesses and entering new markets. The organization is seeking software engineers to perform software design and development for autonomous systems. The selected team member enjoys working collaboratively with others, has a commitment to customer satisfaction and process improvement, and is successful working in a multi-contract/multi-program environment. He/she will support the development of solutions to a wide range of complex problems that require ingenuity and innovation. He/she should be adaptable to new development environments and eager to work with and learn new technologies. Our teams are currently hiring for a broad range of experience levels including Mid Level or Senior Software Engineers. Position Responsibilities: Designs, develops, tests, and maintains non-embedded software throughout the end-to-end lifecycle that meets industry, customer, safety, and regulation standards. Reviews, analyzes, and translates customer requirements into initial design of software products. Lead junior engineers in software development Perform use case development for software requirements Perform software architecture trade studies and modifications to meet new requirements Develop interface definitions Perform unit and integration testing Participate in peer reviews Support system and flight testing Create software documentation Basic Qualifications (Required Skills/ Experience): Bachelor's Degree in an engineering discipline experience or 13 years' related relevant work experience Ability to obtain Secret US Security clearance (Post-Start) 5+ years of Software Engineering experience 3+ years of C++ 2+ years Autonomy and/or robotics software techniques 2+ years of experience in real time software development experience 3+ years of experience with Agile Software development process Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Active Secret U.S. Security Clearance Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Experience with Mission Systems architectures and Open Missions Systems (OMS) and/or Universal Command and Control Interface (UCI) Familiar with Electromagnetic Warfare (EW) and/or Radar Simulation development experience Experience with Continuous integration practices Usage of software development tools such as JIRA, GIT and Jenkins Software testing experience Travel: 10% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Experienced: $126,650 - $171,350 Summary Pay Range for Senior: $160,650 - $217,350 Potential signing bonus for eligible/qualified external candidates. Applications for this position will be accepted until Apr. 12, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Locations : Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) () is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values () for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. Agile mindset with a focus on delivering business value through modern AI platforms. Willingness to travel to work with clients and BCG teams as needed. Gen AI fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications . click apply for full job details
04/02/2026
Full time
Locations : Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) () is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values () for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. Agile mindset with a focus on delivering business value through modern AI platforms. Willingness to travel to work with clients and BCG teams as needed. Gen AI fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications . click apply for full job details
