If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 309Pay Range: $80,300.00 - $120,400.00Job DescriptionThis role balances visual design and multimedia expertise with an understanding of learning design and instructional technology to determine the standards for providing delightful course experiences for learners. This role impacts learner success by providing standards and guidance, empowering teams to produce beautiful and engaging courses and assessments at scale-your work will make a high impact for learners who are changing their lives through education. This role requires innovative thinking and delivers creative solutions with a quick turnaround. This role works with a team versed in learning experience design, user experience and interface design, and instructional writing-together creating transformational experiences for our learners. This role works as part of an agile design team to select and design appropriate digital content that's fit for purpose, iterate on the design, and ultimately develop production-ready media for inclusion in eLearning courses and modules.Create transformative learning experiences that inspire, engage, and empower.About the RoleWe're looking for a visionary Visual & Multimedia Designer who thrives at the intersection of creativity, strategy, and usercentered design. In this role, you'll shape the visual language of our learning products, elevate our multimedia standards, and bring bold ideas to life through compelling digital experiences. If you're energized by innovation, collaboration, and purposeful design, you'll feel right at home here.What You'll DoDesign Leadership & Strategy Champion and evolve our Visual Design and Multimedia standards, creating scalable systems that empower teams to deliver delightful learner experiences. Cocreate media strategies aligned with product goals, user needs, and business outcomes. Lead multimedia initiatives from concept to execution, ensuring every asset is purposeful, polished, and impactful. Stay ahead of emerging design trends and technologies to keep our products fresh, modern, and competitive.Creative Production & Execution Produce highquality multimedia assets-expert videos, animations, visual imagery, audio, motion graphics, and more. Rapidly generate mockups, prototypes, and proofofconcepts for usability testing, A/B testing, and stakeholder presentations. Apply bestpractice UX/UI principles to create intuitive, accessible, and visually compelling experiences. Ensure technical feasibility by collaborating closely with frontend developers and crossfunctional partners.UserCentered Design & Research Design with empathy for adult learners, underserved populations, and diverse student communities. Plan and conduct user testing grounded in humancentered design; iterate based on insights and feedback. Review learner and stakeholder feedback to recommend enhancements that elevate the user experience.Collaboration & Influence Work within an agile, crossfunctional team to build engaging, effective learning products. Build strong relationships with internal and external partners, ensuring alignment and smooth execution. Mentor peers, share expertise, and contribute to a culture of creative excellence. Deliver clear, cohesive presentations that communicate design rationale and media strategy.Innovation & Growth Explore adjacent disciplines to enrich product design and expand your creative toolkit. Continuously refine your craft-experiment, iterate, and push boundaries.What You BringCore Skills & Mindset A critical thinker with strong problemsolving abilities and a systemsthinking approach. A curious, selfmotivated learner who embraces rapid iteration and continuous improvement. A collaborative creative who thrives in a fastpaced, agile environment. An effective communicator with exceptional written, verbal, and presentation skills. An expert in evidence-basedprinciples of effective multimedia instructional design. Technical Expertise Mastery of visual design, layout, and multimedia communication. Deep understanding of UX, UI, responsive design, and accessibility standards. Proficiency with industry tools such as Adobe Creative Suite, Figma, Sketch, Articulate 360, InVision, and more. Strong command of color theory, typography, iconography, composition, grid systems, animation, and photography. Proven ability to conceptualize and execute multiproduct UI frameworks. Experience managing multimedia projects from ideation through implementation and analysis.Preferred CompetenciesProblem Solving & Decision Making Ability to improve processes and systems using a holistic, strategic lens. Skilled at navigating complex challenges that span multiple teams or specialties.Communication & Influence Comfortable collaborating across departments and engaging with external partners. Able to influence decisions, advocate for design best practices, and guide stakeholders toward alignment.Leadership & Talent Development Experience coaching, guiding, and elevating other designers. Ability to manage projects, delegate effectively, and review creative work with clarity and care.Job Qualifications: Minimum Qualifications: 3+ years of experience with a bachelor's degree, or 1+ years and a master's degree, or a doctorate or terminal degree without experience. Strong portfolio of work required.Preferred Qualifications: Graduate degree and evidence of continued learning May have broad knowledge of project management. Experience in media production for education.Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. & Application DetailsFull-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.Additional InformationDisclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
04/02/2026
Full time
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 309Pay Range: $80,300.00 - $120,400.00Job DescriptionThis role balances visual design and multimedia expertise with an understanding of learning design and instructional technology to determine the standards for providing delightful course experiences for learners. This role impacts learner success by providing standards and guidance, empowering teams to produce beautiful and engaging courses and assessments at scale-your work will make a high impact for learners who are changing their lives through education. This role requires innovative thinking and delivers creative solutions with a quick turnaround. This role works with a team versed in learning experience design, user experience and interface design, and instructional writing-together creating transformational experiences for our learners. This role works as part of an agile design team to select and design appropriate digital content that's fit for purpose, iterate on the design, and ultimately develop production-ready media for inclusion in eLearning courses and modules.Create transformative learning experiences that inspire, engage, and empower.About the RoleWe're looking for a visionary Visual & Multimedia Designer who thrives at the intersection of creativity, strategy, and usercentered design. In this role, you'll shape the visual language of our learning products, elevate our multimedia standards, and bring bold ideas to life through compelling digital experiences. If you're energized by innovation, collaboration, and purposeful design, you'll feel right at home here.What You'll DoDesign Leadership & Strategy Champion and evolve our Visual Design and Multimedia standards, creating scalable systems that empower teams to deliver delightful learner experiences. Cocreate media strategies aligned with product goals, user needs, and business outcomes. Lead multimedia initiatives from concept to execution, ensuring every asset is purposeful, polished, and impactful. Stay ahead of emerging design trends and technologies to keep our products fresh, modern, and competitive.Creative Production & Execution Produce highquality multimedia assets-expert videos, animations, visual imagery, audio, motion graphics, and more. Rapidly generate mockups, prototypes, and proofofconcepts for usability testing, A/B testing, and stakeholder presentations. Apply bestpractice UX/UI principles to create intuitive, accessible, and visually compelling experiences. Ensure technical feasibility by collaborating closely with frontend developers and crossfunctional partners.UserCentered Design & Research Design with empathy for adult learners, underserved populations, and diverse student communities. Plan and conduct user testing grounded in humancentered design; iterate based on insights and feedback. Review learner and stakeholder feedback to recommend enhancements that elevate the user experience.Collaboration & Influence Work within an agile, crossfunctional team to build engaging, effective learning products. Build strong relationships with internal and external partners, ensuring alignment and smooth execution. Mentor peers, share expertise, and contribute to a culture of creative excellence. Deliver clear, cohesive presentations that communicate design rationale and media strategy.Innovation & Growth Explore adjacent disciplines to enrich product design and expand your creative toolkit. Continuously refine your craft-experiment, iterate, and push boundaries.What You BringCore Skills & Mindset A critical thinker with strong problemsolving abilities and a systemsthinking approach. A curious, selfmotivated learner who embraces rapid iteration and continuous improvement. A collaborative creative who thrives in a fastpaced, agile environment. An effective communicator with exceptional written, verbal, and presentation skills. An expert in evidence-basedprinciples of effective multimedia instructional design. Technical Expertise Mastery of visual design, layout, and multimedia communication. Deep understanding of UX, UI, responsive design, and accessibility standards. Proficiency with industry tools such as Adobe Creative Suite, Figma, Sketch, Articulate 360, InVision, and more. Strong command of color theory, typography, iconography, composition, grid systems, animation, and photography. Proven ability to conceptualize and execute multiproduct UI frameworks. Experience managing multimedia projects from ideation through implementation and analysis.Preferred CompetenciesProblem Solving & Decision Making Ability to improve processes and systems using a holistic, strategic lens. Skilled at navigating complex challenges that span multiple teams or specialties.Communication & Influence Comfortable collaborating across departments and engaging with external partners. Able to influence decisions, advocate for design best practices, and guide stakeholders toward alignment.Leadership & Talent Development Experience coaching, guiding, and elevating other designers. Ability to manage projects, delegate effectively, and review creative work with clarity and care.Job Qualifications: Minimum Qualifications: 3+ years of experience with a bachelor's degree, or 1+ years and a master's degree, or a doctorate or terminal degree without experience. Strong portfolio of work required.Preferred Qualifications: Graduate degree and evidence of continued learning May have broad knowledge of project management. Experience in media production for education.Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. & Application DetailsFull-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.Additional InformationDisclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Biz Ops Manager Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.We are seeking a highly motivated and experienced Sr./Lead/Principal Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Experienced in Operations readiness of the application, site reliability engineering, Automations and ITSM practices. Hands experience on creating various dashboards for the team and for the senior leadership. All About You The ideal candidate will have experience in many of these areas:• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.• Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth.• Experience with algorithms, data structures, scripting, pipeline management, and software design• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.• Interest in designing, analyzing, and troubleshooting large-scale distributed systems.• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.• Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Biz Ops Manager Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.We are seeking a highly motivated and experienced Sr./Lead/Principal Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Experienced in Operations readiness of the application, site reliability engineering, Automations and ITSM practices. Hands experience on creating various dashboards for the team and for the senior leadership. All About You The ideal candidate will have experience in many of these areas:• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.• Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth.• Experience with algorithms, data structures, scripting, pipeline management, and software design• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.• Interest in designing, analyzing, and troubleshooting large-scale distributed systems.• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.• Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, BizOps Job Description Summary BizOps team is looking for a Vice President who will lead a team of Site Reliability Engineers and Support Technicians. This team is responsible for all business operations functions that include: day to day platform availability, Tier 1, 2 & 3 support, defect resolutions, CI/CD pipelines, customer integrations, platform automation, safety and soundness activities, monitoring/alerting maturity and RUN WELL standards. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? The role of business operations is to be the production readiness steward for platforms that support program business functions. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Maintain site Reliability overall Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $200,000 - $330,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, BizOps Job Description Summary BizOps team is looking for a Vice President who will lead a team of Site Reliability Engineers and Support Technicians. This team is responsible for all business operations functions that include: day to day platform availability, Tier 1, 2 & 3 support, defect resolutions, CI/CD pipelines, customer integrations, platform automation, safety and soundness activities, monitoring/alerting maturity and RUN WELL standards. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? The role of business operations is to be the production readiness steward for platforms that support program business functions. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Maintain site Reliability overall Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $200,000 - $330,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II Job Description: Overview The Financial Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You For all team members: • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. • Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to help debug and optimize code and automate routine tasks. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. • For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $76,000 - $127,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II Job Description: Overview The Financial Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You For all team members: • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. • Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to help debug and optimize code and automate routine tasks. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. • For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $76,000 - $127,000 USD
R Salesforce Enterprise Architect (Open) Location: Radnor, PA (Airgas HO) - Management - Digital & IT Airgas How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Salesforce Enterprise Architect in Radnor, PA! We are looking for you ! Bachelor's Degree Must have Salesforce Architect experience Hybrid- 3 days in office No sponsorship opportunity: Candidates must be legally authorized to work in the U.S. without current or future sponsorship Recruiter: Roseanne Khachikyan Recruiter Neelam Patel The Salesforce Enterprise Architect is the primary technical authority responsible for the design, technical governance, and oversight of the company's entire Salesforce ecosystem and its integrations with other enterprise technology. The role requires extensive experience in system management across multiple clouds, including Sales, Commerce, Marketing, Tableau, Data Cloud, and AgentForce. This individual ensures the platform is architected for optimal performance, security, and strategic alignment, working to translate strategic goals into robust technical solutions. The Architect will ensure that the Salesforce platform-including Sales Cloud (CRM), Commerce Cloud (with headless React frontends), Marketing Cloud, Tableau, Data Cloud, and AgentForce -is architected for optimal performance, scalability, security, and long-term strategic alignment within a composable enterprise architecture . This individual will serve as the primary technical authority, working closely with product teams, developers, and business stakeholders to translate strategic goals into robust, well-governed technical solutions Maintain technical oversight and define the target architecture for all Salesforce products, prioritizing OOTB capabilities and best practices for security and maintainability. Oversee the health, security, and interoperability of all core Salesforce Clouds (Sales, Commerce, Marketing, Data, Tableau, and Agent Force). Define architectural standards and technical governance for the headless commerce stack, ensuring optimal integration of React frontends to support a composable model. Design and govern seamless, high-performance integration strategies between the Salesforce platform and critical internal enterprise systems, including experience with industrial/manufacturing systems. Collaborate with technical teams overseeing key stacks (e.g., Contentful, SAP S4HANA) to define data contracts, synchronization strategies, and API specifications. Establish development and DevOps standards for the Salesforce platform, including CI/CD pipelines, coding standards, and governance for the headless commerce storefront. Act as a technical liaison, aligning the Salesforce roadmap with the overall company strategy, providing mentorship, and serving as a consultant on Salesforce licensing to optimize cost. Are you a MATCH? Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or other relevant technical area, OR equivalent demonstrated experience in technical design and solution delivery. Must have Salesforce Architect experience 5+ years of progressive experience in a Salesforce Architect, Technical Lead, or Senior Developer role, focused on solution design and enterprise integration. Proven, hands-on experience architecting solutions across at least three major Salesforce Clouds (e.g., Sales, Commerce, Marketing). Understanding of B2B Commerce patterns for industrial distribution or similar industry 2+ years experience in industrial, manufacturing, or distribution environments Understanding of B2B sales cycles and complex approval workflows Experience with field service operations and mobile workforce management Experience working with large-scale Salesforce implementations, understanding the unique challenges of industrial distribution Demonstrated experience designing and implementing complex integrations between Salesforce and non-Salesforce enterprise systems (e.g., ERP, CMS, PIM, Data Warehouses). Preferred Qualifications: Certified Systems Architect Certified Application Architect B2B Commerce for Administrators Certified Accredited Certified Data Cloud Certified System Architect B2B Commerce for Administrator Certified Accredited Certified Data Architect and Management Designer Certified Experience Cloud Consultant Certified Data Cloud or Marketing Cloud Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at . _ California Privacy Notice
04/01/2026
R Salesforce Enterprise Architect (Open) Location: Radnor, PA (Airgas HO) - Management - Digital & IT Airgas How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Salesforce Enterprise Architect in Radnor, PA! We are looking for you ! Bachelor's Degree Must have Salesforce Architect experience Hybrid- 3 days in office No sponsorship opportunity: Candidates must be legally authorized to work in the U.S. without current or future sponsorship Recruiter: Roseanne Khachikyan Recruiter Neelam Patel The Salesforce Enterprise Architect is the primary technical authority responsible for the design, technical governance, and oversight of the company's entire Salesforce ecosystem and its integrations with other enterprise technology. The role requires extensive experience in system management across multiple clouds, including Sales, Commerce, Marketing, Tableau, Data Cloud, and AgentForce. This individual ensures the platform is architected for optimal performance, security, and strategic alignment, working to translate strategic goals into robust technical solutions. The Architect will ensure that the Salesforce platform-including Sales Cloud (CRM), Commerce Cloud (with headless React frontends), Marketing Cloud, Tableau, Data Cloud, and AgentForce -is architected for optimal performance, scalability, security, and long-term strategic alignment within a composable enterprise architecture . This individual will serve as the primary technical authority, working closely with product teams, developers, and business stakeholders to translate strategic goals into robust, well-governed technical solutions Maintain technical oversight and define the target architecture for all Salesforce products, prioritizing OOTB capabilities and best practices for security and maintainability. Oversee the health, security, and interoperability of all core Salesforce Clouds (Sales, Commerce, Marketing, Data, Tableau, and Agent Force). Define architectural standards and technical governance for the headless commerce stack, ensuring optimal integration of React frontends to support a composable model. Design and govern seamless, high-performance integration strategies between the Salesforce platform and critical internal enterprise systems, including experience with industrial/manufacturing systems. Collaborate with technical teams overseeing key stacks (e.g., Contentful, SAP S4HANA) to define data contracts, synchronization strategies, and API specifications. Establish development and DevOps standards for the Salesforce platform, including CI/CD pipelines, coding standards, and governance for the headless commerce storefront. Act as a technical liaison, aligning the Salesforce roadmap with the overall company strategy, providing mentorship, and serving as a consultant on Salesforce licensing to optimize cost. Are you a MATCH? Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or other relevant technical area, OR equivalent demonstrated experience in technical design and solution delivery. Must have Salesforce Architect experience 5+ years of progressive experience in a Salesforce Architect, Technical Lead, or Senior Developer role, focused on solution design and enterprise integration. Proven, hands-on experience architecting solutions across at least three major Salesforce Clouds (e.g., Sales, Commerce, Marketing). Understanding of B2B Commerce patterns for industrial distribution or similar industry 2+ years experience in industrial, manufacturing, or distribution environments Understanding of B2B sales cycles and complex approval workflows Experience with field service operations and mobile workforce management Experience working with large-scale Salesforce implementations, understanding the unique challenges of industrial distribution Demonstrated experience designing and implementing complex integrations between Salesforce and non-Salesforce enterprise systems (e.g., ERP, CMS, PIM, Data Warehouses). Preferred Qualifications: Certified Systems Architect Certified Application Architect B2B Commerce for Administrators Certified Accredited Certified Data Cloud Certified System Architect B2B Commerce for Administrator Certified Accredited Certified Data Architect and Management Designer Certified Experience Cloud Consultant Certified Data Cloud or Marketing Cloud Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at . _ California Privacy Notice
Full-Stack Web Developer Sandy Springs, GA, USA Requisition ID Req About Asbury Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer . At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. The Full-Stack Web Developer supports all Asbury properties by managing and maintaining all development-related aspects of the business, ensures that all channels are properly leveraged and optimized so that our stores are experiencing the full potential of all channels managed, protects the legal, financial and moral well-being of the dealerships, and leverages our development resources to their full potential. This role is Full-Time, onsite/in-person. Job Duties Builds web applications and system integrations to further the capabilities of teammates and better serve the needs of the companyCollaborate with team members to build front-end interfaces for web-based applicationsDesign and develop internal applications and outward facing websites as neededContinuous maintenance and upgrades of all applications and integrations is requiredCurrent development stack consists of: Legacy PHP/HTML/CSS front end that uses JS/jQuery/AJAX functions to communicate with a PHP-based back end New projects built using Node.js and related frameworks (Next.js, React, Express, etc.) MySQL database infrastructure Collaborate with management to test product and implement feature requestsContributes to team effort by accomplishing related results as neededReceive feedback and proactively add features as needed Job Qualifications & Requirements Minimum of 2-3 years of web development and design experienceExtensive knowledge of building complete user interfaces that communicate with a back-end data layerExperience building interfaces using Node.js (React) or PHP preferredExperience using GitHub for project management Graphic design experience strongly preferredAbility to build and maintain large data-driven applicationsMaintain valid driver's license and MVR within company policy requirementsSelf-Starter, manages time and conditionsConducts themselves professionally at all times and works well under pressureGood interpersonal skills and ability to work successfully in a team environment Physical Requirements Work performed in an office settingRegularly required to sit, stand, bend, reach, talk, hear, and use hands and fingers and move about facilitiesRequired vision include close vision, distance vision and the ability to adjust focusPerform other duties as requiredTo perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Leadership - the individual demonstrates ethical and follower-ship behaviors which promotes Asbury standards resulting in a cohesive and effective team Compliance - the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners Customer Service - the individual understands his/her role in providing excellent customer service through the defined Asbury processes which promote efficiencies, fairness and cost effectiveness Ethics/Integrity - the individual represents the Asbury Automotive Group by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest Oral Communication - the individual clearly identifies and professionally expresses issues in positive or negative situations Planning/Organizing - the individual prioritizes and plans work activities and uses time efficiently Quality - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards (select management and front-line team member's eligible) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDOTHER PM22 Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. Job Details Job FamilyMarketingPay TypeSalary PIc604a8efa6ab-0466
04/01/2026
Full time
Full-Stack Web Developer Sandy Springs, GA, USA Requisition ID Req About Asbury Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer . At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. The Full-Stack Web Developer supports all Asbury properties by managing and maintaining all development-related aspects of the business, ensures that all channels are properly leveraged and optimized so that our stores are experiencing the full potential of all channels managed, protects the legal, financial and moral well-being of the dealerships, and leverages our development resources to their full potential. This role is Full-Time, onsite/in-person. Job Duties Builds web applications and system integrations to further the capabilities of teammates and better serve the needs of the companyCollaborate with team members to build front-end interfaces for web-based applicationsDesign and develop internal applications and outward facing websites as neededContinuous maintenance and upgrades of all applications and integrations is requiredCurrent development stack consists of: Legacy PHP/HTML/CSS front end that uses JS/jQuery/AJAX functions to communicate with a PHP-based back end New projects built using Node.js and related frameworks (Next.js, React, Express, etc.) MySQL database infrastructure Collaborate with management to test product and implement feature requestsContributes to team effort by accomplishing related results as neededReceive feedback and proactively add features as needed Job Qualifications & Requirements Minimum of 2-3 years of web development and design experienceExtensive knowledge of building complete user interfaces that communicate with a back-end data layerExperience building interfaces using Node.js (React) or PHP preferredExperience using GitHub for project management Graphic design experience strongly preferredAbility to build and maintain large data-driven applicationsMaintain valid driver's license and MVR within company policy requirementsSelf-Starter, manages time and conditionsConducts themselves professionally at all times and works well under pressureGood interpersonal skills and ability to work successfully in a team environment Physical Requirements Work performed in an office settingRegularly required to sit, stand, bend, reach, talk, hear, and use hands and fingers and move about facilitiesRequired vision include close vision, distance vision and the ability to adjust focusPerform other duties as requiredTo perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Leadership - the individual demonstrates ethical and follower-ship behaviors which promotes Asbury standards resulting in a cohesive and effective team Compliance - the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners Customer Service - the individual understands his/her role in providing excellent customer service through the defined Asbury processes which promote efficiencies, fairness and cost effectiveness Ethics/Integrity - the individual represents the Asbury Automotive Group by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest Oral Communication - the individual clearly identifies and professionally expresses issues in positive or negative situations Planning/Organizing - the individual prioritizes and plans work activities and uses time efficiently Quality - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards (select management and front-line team member's eligible) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDOTHER PM22 Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. Job Details Job FamilyMarketingPay TypeSalary PIc604a8efa6ab-0466
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
