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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Job Summary We are seeking a strategic and results-driven Senior Manager of IT Service Desk to lead our IT support operations. This role is responsible for overseeing the delivery of high-quality technical support services, managing a team of service desk professionals, and driving continuous improvement in user experience, incident resolution, and operational efficiency. This role will also spearhead the integration of AI and automation technologies to transform service desk operations, improve efficiency, and deliver predictive, data-driven support solutions. Key Responsibilities Leadership & Strategy Lead and mentor a team of IT Service Desk analysts and technicians across multiple locations. Develop and execute service desk strategies aligned with business goals and IT service management best practices. Establish and monitor KPIs, SLAs, and performance metrics to ensure exceptional service delivery. Operational Excellence Oversee day-to-day operations of the IT Service Desk, ensuring timely resolution of incidents and service requests. Implement ITIL-based processes for incident, problem, and request management. Manage escalations and ensure root cause analysis and long-term solutions for recurring issues. Technology & Tools Evaluate and optimize service desk tools, ticketing systems, and knowledge bases. Collaborate with infrastructure, application, and cybersecurity teams to ensure seamless support and integration. Customer Experience Champion a customer-first culture, ensuring end-users receive prompt, courteous, and effective support. Develop training programs and self-service resources to empower users and reduce ticket volume. Compliance & Reporting Ensure compliance with internal policies, security standards, and regulatory requirements. Prepare regular reports for senior leadership on service desk performance, trends, and improvement initiatives. AI & Automation Strategy Develop and implement a roadmap for AI-driven and automated service desk solutions, including chatbots, virtual agents, and automated ticket triage. Identify opportunities to automate repetitive tasks, reduce manual intervention, and improve incident resolution speed and accuracy. Stay current with emerging AI and automation trends, evaluating their applicability to service desk operations. Data-Driven Decision Making Utilize AI-powered analytics to monitor service desk performance, predict support trends, and proactively address potential issues. Champion the use of machine learning models to analyze ticket data, identify recurring problems, and recommend process improvements. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. 7+ years of experience in IT support, with at least 3 years in a leadership role. Strong knowledge of ITIL framework and service management principles. Experience with enterprise ticketing systems (e.g., ServiceNow, Jira, Zendesk). Excellent communication, leadership, and problem-solving skills. Proven ability to manage cross-functional teams and drive change in a fast-paced environment. Demonstrated experience implementing AI or automation solutions in IT support environments. Knowledge of AI frameworks, automation platforms (e.g., RPA tools), and data analytics. Preferred Skills ITIL, HDI, or similar certifications. Experience supporting hybrid or remote workforces. Familiarity with automation and AI-driven support technologies. Strong analytical skills and data-driven decision-making. Certifications in AI, automation, or digital transformation (e.g., Microsoft AI Fundamentals, UiPath, Automation Anywhere). Experience with AI-driven ITSM platforms and virtual support agents. Strong understanding of data privacy, ethics, and governance in AI applications. What We Offer Competitive salary and performance bonuses Comprehensive health, dental, and vision benefits Retirement savings plans Professional development and certification support A collaborative and inclusive work environment We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $93,800 - $156,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details

Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details

Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details

Position Title: Program Analyst, Work-Based Learning How many positions are you recruiting for?: 1 Campus: West Valley College Definition: The Strategy and Equity area is seeking a talented individual to fill the position of Work-Based Learning Program Analyst. West Valley College, though just minutes from the heart of the Silicon Valley, is in a beautiful park-like setting on 143 wooded acres. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. Under the direction of the Vice President, Strategy and Equity the Work-Based Learning Program Analyst will provide comprehensive administrative, programmatic, and technical support to advance West Valley College's work-based learning and work experience initiatives. This role plays a critical part in strengthening student retention, completion, and career readiness by supporting the design, coordination, and continuous improvement of high-impact, equity-centered work-based learning opportunities. The Analyst supports and helps coordinate internship collaborations, employer engagement, and structured work-based learning experiences that connect classroom learning to meaningful career pathways. Working closely with faculty, campus partners, and employers, the Analyst contributes to the development and delivery of professional development supports for first- and second-year students, including but not limited to, resume development, interview preparation, networking skill-building, LinkedIn profile development, campus-to-workplace tours, and access to paid and non-paid internships. In addition, the Analyst cultivates strong partnerships with employers, community organizations, and internal departments to expand access to experiential learning opportunities, particularly for students from historically underrepresented backgrounds. Responsibilities include coordinating collegewide WBL programming such as internships, job shadowing, employer panels, and workplace tours; delivering workshops, trainings, and specialized information to students and staff; and performing a full range of complex program coordination and administrative duties in support of the college's Work-Based Learning initiatives. Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply. Assignment: 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of April 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: West Valley College, Saratoga, CA IMPORTANT NOTE:This is a grant-funded position, and position is contingent upon the grant being renewed each funding cycle. Salary and Benefits: Anticipated Hiring Range: $8,366.92-$9,150.92 monthly (WVMCEA Salary Schedule, Range 67, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Equivalent to possession of a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, social science, or a field related to specific area of assignment; AND Two years of responsible technical or professional experience in a student service-oriented program at a college or university. AND Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: Prior experience working in the education sector. A master's degree in an academic discipline. Two years of progressively responsible work experience in the coordination of community engagement, career readiness, student outreach, or school relations. Ability to evaluate and assess services to determine institutional resources needed to achieve programmatic excellenceA well-informed leadership philosophy and demonstrated listening and written communication skills. Demonstrated experience as a leader in implementing work-based learning programming. Experience in program development, implementation, and assessment within higher education settings. Experience working collaboratively with campus community stakeholders in a participatory governance environment, such as refocusing the Education Master Plan, refining Guided Pathways framework, elevating the voice of Associated Students, expanding the Caring Campus model, and integrating the Institutional Equity Plan. Knowledge and Abilities: Knowledge of: Pertinent federal, state, and district laws, policies, regulations and requirements. Principles of effective training and supervision. Principles, practices, and techniques of office and records management. Methods and techniques of budget preparation and administration. Principles and techniques of fiscal, statistical, and administrative research and report preparation. Principles, practices, methods and techniques of outreach and marketing. Laws and regulations specific to assigned program. Eligibility requirements, application procedures, and academic programs specific to area of assignment. Methods and techniques of program management. Techniques employed in public presentations. Ability to: Develop recommendations for programs, procedures, organizational structures, and operational guidelines and implement same as directed. Interpret and work within a range of applicable federal and state laws, rules, regulations and guidelines. Establish and maintain cooperative working relations with district administrators and officials, public agency representatives, target populations of programs and projects in the designated area, and members of the general public. Organize, coordinate, and oversee the day-to-day operations of a specialized program in a community college. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Conduct organizational, operational, fiscal, and statistical analysis. Prepare effective promotional and informational publications and materials. Prepare and present effective oral and written reports and presentations. Select, train, schedule, and direct the work of assigned staff and hourly workers. Ensure compliance with federal, state and district laws, regulations and guidelines. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Communicate effectively orally and in writing. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Establish and maintain effective, cooperative, and collaborative working relationships with others. Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Plan, organize, coordinate, and supervise day-to-day program operations and activities. Assist with development and implementation of program policies and procedures; develop work processes that facilitate attainment of established program goals and objectives. Compile and analyze data related to program participation and evaluation; oversee maintenance of effective student databases; prepare a variety of reports. Develop and deliver presentations, orientations, workshops, and other activities in support of the program; coordinate and conduct outreach and marketing activities. . click apply for full job details

Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details

Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.

Neuroimaging Data Analyst D University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Neuroimaging Data Analyst D Job Profile Title Data Analyst D Job Description Summary Neuroimaging Data Analyst D The Shanmugan Laboratory is part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, and the Lifespan Brain Institute (LiBI). Our goal is to personalize early interventions in reproductive psychiatry. To do this, we use non-invasive neuroimaging and advanced computational methods to understand mechanisms underlying sex differences in psychopathology and identify neuroendocrinologic markers of risk vs. resilience for psychiatric disorders. The Neuroimaging Data Analyst D will provide support for managing and analyzing data. Job Description The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education Neuroimaging Data Analyst D The Neuroimaging Data Analyst D provides support for managing and analyzing neuroimaging data. Analysts play a central role on large-scale projects that seek to understand the impact of reproductive timepoints, including puberty, pregnancy, and menopause, on the brain. Within these projects, they work in a team environment with a diverse, multi-disciplinary group of faculty and trainees from psychiatry, psychology engineering, statistics, and computer science. Primary responsibilities include management, processing, and analysis of high-dimensional imaging data. Additional responsibilities will be assigned based on the successful candidate's skills and interests. All analysts additionally lead independent projects (i.e., meta-analyses of neuroimaging studies) where they write first-author manuscripts. Qualifications Bachelor's degree in Engineering, Statistics, or Computational Neuroscience, and 3 to 5 years of research experience or an equivalent combination of education and experience is required. Master's degree preferred. To succeed in the highly collaborative environment, excellent interpersonal and communication skills are required. Program and data analysis skills are required, including Python, linux/bash, SQL, and R. Experience with neuroimaging tools (SPM, AFNI, FSL), clinically-acquired neuroimaging, machine learning, and working with Epic databases (Clarity, databricks, Caboodle) is strongly preferred but not required. Background check required. Position contingent on funding. Working Conditions Office, Library, Computer Room; Requires extensive safety Physical Effort Typically sitting at a desk or table; Occasional lifting 25 lb. or less Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $70,500.00 - $85,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: . click apply for full job details

Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details

IT Business Analyst, Intermediate Job ID: 293887 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information Information Technology Services Job Summary Functions as a liaison and subject matter expert for IT Services in an assigned department. Facilitates the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency, productivity, and value to the University. Serves as technical lead when developing project specifications and requirements both internal to the department and cross-departmental. Responsibilities Collaborate with departments to identify process improvements, document and communicate business needs and provide IT solutions Plan, elicit, capture, analyze and validate business, functional and technical requirements Facilitate requirements elicitation sessions and walk through with business and IT resources Evolve into a subject-matter expert who can easily liaise between other departments Perform current state analysis of existing business systems, applications and functions Answer questions and clarify requirements for projects and enhancements during the discovery phase Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects Understand the relationships, dependencies, and impact of neighboring business functions Understand core systems, applications, and technical platforms Required Qualifications Educational Requirements Bachelor's Degree from an accredited institution Required Experience Three (3) or more years of work-related experience Preferred Qualifications Additional Preferred Qualifications Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA Preferred Experience Experience with Enterprise and/or Line-Of-Business applications in the Higher Education environment Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation), Life Safety, University Housing, Student Health Services, Facility Services, Controllers/Financials, and Human Resources Proposed Salary Commensurate with experience This is an exempt position paid on a monthly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to prioritize, multi-task, address issues quickly and professionally, and meet deadlines Demonstrated ability to work in a team of cross-functional environment Must be highly analytical, have a passion for details, and capable of translating analytical insights into action KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills Excellent interpersonal skills Apply Before Date February 19, 2026 Application review may begin as early as January 15, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation/ Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours. Travel may be required. Background Check Position of Trust + Education To apply, visit Copyright 2025 Inc. All rights reserved. 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Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details

INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details

Financial Billing & Systems Analyst Land, Buildings and Real Estate, Redwood City, California, United States NewInformation Technology Services 6 days ago Post Date 107975 Requisition # Job Summary LBRE is seeking a detail-oriented and technically skilled Financial Billing & Systems Analyst to serve as a critical link between our financial operations and technology teams. In this hybrid role, you will take ownership of the end-to-end monthly billing process, ensuring timeliness and accuracy, while also acting as a subject matter expert for our financial systems. You will leverage your expertise in Oracle Ebusiness Suite/Enterprise Asset Management System to resolve discrepancies, develop insightful reports, and drive system enhancements. The ideal candidate is a proactive problem-solver and a strong communicator who is passionate about data integrity, process improvement, and transforming data into actionable business strategy. Job Purpose To serve as the critical liaison between financial operations and technology, ensuring the integrity of the end-to-end billing cycle while developing reporting solutions that drive data accuracy and enable strategic decision-making. Core Responsibilities Financial & Billing Operations Oversee and manage the end-to-end monthly billing process for LBRE shops (Oracle eAM), Event Services, and Fuel, ensuring accuracy, timeliness, and data integrity. Proactively identify, investigate, and resolve billing discrepancies and errors to maintain financial accuracy. Perform regular reconciliation of the accounts, analyzing root causes and clearing outstanding items in a timely manner. Serve as the primary financial liaison for internal shops and external customers, providing exceptional support for billing inquiries, disputes, and correction requests. Business Intelligence, Reporting, & Systems Act as a Subject Matter Expert (SME) on finance business processes, playing a critical role in system implementations, upgrades, and enhancements. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Lead the full lifecycle of reporting requests, from requirements gathering to the design, development, and delivery of routine and ad-hoc reports using Oracle Business Intelligence (OBI/OBIEE) and Incorta. Collaborate with technology partners to develop new reporting capabilities; rigorously test all new reports to ensure data integrity and proper functionality before deployment. Manage user access and provide training for the OBIEE platform, serving as the departmental liaison for financial reporting. In coordination with technology partners, manage and track all system performance issues, data integrity flags, and enhancement requests using Jira, ensuring timely resolution. Process Improvement & Project Support Identify, develop, and implement projects that streamline financial processes and improve operational efficiency. Assist with the establishment, maintenance, and continuous improvement of billing processes and procedures; recommend and document changes to enhance departmental efficiency. Cross-train on other financial month-end processes to provide backup support as needed. Perform other duties as assigned. Qualifications Minimum Qualifications Bachelor's degree and eight years of relevant experience, or a combination of education and relevant experience. Extensive experience with enterprise applications and a strong understanding of database-driven applications (e.g., Oracle). Proven ability to design and document complex business systems and workflows. Strong understanding of the software development life cycle (SDLC) and principles of systems analysis. Excellent analytical and problem-solving skills with the ability to approach problems logically and systematically. Demonstrated ability to build strong, collaborative relationships across functional areas. Excellent communication skills (written, verbal, and presentation), with the ability to bridge functional and technical resources and communicate effectively with individuals of varying expertise. Strong listening, negotiation, and conflict resolution skills. Preferred Qualifications Direct experience with Oracle Business Intelligence (OBI/OBIEE), Incorta, and Oracle eAM. Experience using Jira or similar tools for tracking system enhancements and issues. Practical knowledge of accounting principles and end-to-end billing cycles. Experience developing and delivering training to end-users on technical platforms. Demonstrated ability to manage projects, facilitate group meetings, and conduct stakeholder interviews. Physical Requirements & Working Conditions Constantly perform desk-based computer tasks. Frequently sit and perform fine manipulation. Occasionally stand, walk, and use a telephone. Work is typically performed in a hybrid or office environment. The expected pay range for this position is $156,505 to $165,000 per annum / hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanfords extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Full-time Job Code: 4773 Employee Status: Regular Grade: K Requisition ID: 107975 Work Arrangement : Hybrid Eligible

Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details

Data Analyst 1 - Hybrid Opportunity School of Humanities and Sciences, Stanford, California, United States Information Analytics Nov 06, 2025 Post Date 107534 Requisition # This position has been deemed critical by the School of Humanities and Sciences Dean's Office and is exempt from the hiring freeze. The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Department/Program Description: Big Local News, situated in the journalism program in the Department of Communication at Stanford, allows journalists - whether freelancers, reporters from one company or collaborators across multiple news organizations - to share data and work together as they report out stories. Our work is designed to be journalist-driven and transformative, to help find solutions for local newsrooms' ability to produce accountability journalism and create impact. The Stanford Journalism program's mission is to serve the public's need for facts in a just, self-governed society. We develop tools to make it easier to discover important stories and lower the cost of accountability journalism through better use of data and algorithms. We aim to be pioneers in the field of computational journalism, partnering with media and technology companies and with faculty and students from the social sciences and engineering. Position Summary: The Department of Communication is seeking a Data Analyst 1. The Data Analyst 1 will work under general supervision of the director of Big Local News within the department and conduct data collection, analysis and training in service of Big Local News' mission of supporting local journalism and partnering where applicable with researchers on data analyses for that purpose. This is a 95% FTE, 2-year fixed-term exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need. If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. Thank you for considering employment opportunities with the School of Humanities and Sciences. CORE DUTIES: Identify and select usable data from subtle and complex data patterns. Assess and produce relevant, standard, or custom information (reports, charts, graphs and tables) from structured data sources by querying data repositories and generating the associated information. Collect, manage and clean datasets using an extraction and reporting programming language to ensure data integrity. Research and reconcile data discrepancies occurring among various information systems and reports. Collaborate with data managers to define and implement data standards and common data elements for data collection. Identify new sources of data and methods to improve data collection, analysis and reporting. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Lead the implementation of data standards and common data elements for data collection. Collaborate with technical staff to standardize and systemize routine reports, dashboards, and metrics. Other duties may also be assigned. EDUCATION AND EXPERIENCE: Bachelor's degree and one year of experience or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics, or engineering. KNOWLEDGE, SKILLS, AND ABILITIES: Basic knowledge and demonstrated experience using and applying analytical software, database management system software, database reporting software, database user interface and query software, and data mining software. Ability to collect data using a variety of methods, such as data mining and hardcopy or electronic documentation study, to improve or expand databases. Strong listening, verbal and written communication skills. Ability to manage multiple activities in a deadline-oriented environment; highly organized, flexible and rigorous attention to detail. Ability to use logic to calculate data; efficiently construct a database or scrutinize the form of a question. Ability to work with data of varying levels of quality and validity. Demonstrated ability to produce data in a clear and understandable manner meeting user requirements. Ability to work effectively with multiple internal and external customers. WORKING CONDITIONS: Constantly perform desk-based computer tasks. Frequently stand/walk, sit, use a telephone, and grasp lightly/fine manipulation. Occasionally grasp forcefully, writing by hand. Rarely sort/file paperwork; lift/carry/push/pull objects that weigh up to 10 pounds. The expected pay range for this position is $80,148.00 to $99,773.00 per annum. The actual pay will be prorated based on the 95% FTE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at . For all other inquiries, please submit a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Part-time Job Code: 4744 Employee Status: Fixed-Term Grade: G Requisition ID: 107534 Work Arrangement : Hybrid Eligible, On Site

Category:: Professional Subscribe:: Department:: Information Technology Services Locations:: Binghamton, NY Posted:: Oct 21, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 05095 Position ID:: 193952 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology Services is seeking an experienced, energetic, engaging, and collaborative individual to join our Technical Support team that provides hardware, software, and peripheral support to the Binghamton University community. This individual will work closely with the Department of Mathematics and Statistics and serve as their primary Technical Support Analyst. The Technical Support Analyst must be able to work independently of direct supervision with a diverse, cross-functional group of professionals, faculty, and students to support all in the pursuit of academic excellence within a premier University environment. The Technical Support Analyst reports to the Main Campus Technical Support Manager and collaborates closely with Technology Support Services, other ITS teams, campus staff, and external vendors. The Technical Support Analyst will: Provide hardware and software support for university-owned devices (computers, mobile devices, copiers, monitors, and printers) including installation, configuration, upgrading, troubleshooting, and repair. Diagnose and resolve basic and complex problems; perform triage and escalate unresolved problems to groups within ITS when appropriate. Transfer data, map network drives, assist with faculty and staff email accounts and install new computers and applications. Assist with basic web server support. Research, recommend, and implement hardware and software purchases and configurations to meet user needs and to help ensure compatibility with university systems and architecture. Use the ITSM system (TeamDynamix) to thoroughly document incidents and resolutions. Use desktop management tools to streamline support and device management. Maintain fluency in new technologies that are used at Binghamton University. Provide flexible, patient, and creative solutions to issues as they arise. Competence, timeliness, quality, and excellence are characteristics the individual must provide. Must be able to maintain data confidentiality and compliance with regulatory requirements (FERPA, HIPAA, etc.) Work schedule will fluctuate based on the academic calendar. Requirements: Associate's degree (or higher) Minimum of two years' work experience in technical support or instructional technology support Experience installing and supporting current and legacy versions of Windows and macOS Experience in troubleshooting and installing computer hardware Effective oral and written communication skills, with the ability to explain technical issues to both technical and non-technical audiences. Ability to travel to offices and perform physical tasks such as lifting up to 30 pounds, reaching, bending, kneeling, crawling, or working in small spaces Ability to work effectively with a diverse community of faculty, staff, and students Preferred: Bachelor's degree Four or more years of experience collaborating across multiple teams and departments in a large organization Apple, Dell, Microsoft, or Linux Certifications Experience supporting smartphones and tablets including installing/configuring apps and troubleshooting connectivity issues Experience with basic linux server maintenance including user/permissions management, routine updates, and security patching Experience maintaining web services including basic htm Familiarity with higher education or research environments. Experience with Desktop Management products (e.g., JAMF, SCCM Experience with ITSM tools such as TeamDynamix Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer. Additional Information: Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: November 5, 2025 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Please submit: Resume, Cover letter, and Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: .

Department: ITS - IT Infrastructure-605000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 12/29/2025 Application Deadline: 01/12/2026 Position Type: Permanent Staff (SHRA) Position Title: Networking Analyst - Advanced Salary Grade Equivalent: DT09 / IT07 Working Title: Networking Analyst - Advanced Position Number: Vacancy ID: P020716 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday-Friday 8am-5pm Work Location: CHAPEL HILL, NC Position Location: North Carolina, US Hiring Range: $92,000-$99,423 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow. Position Summary: This position is part of the Network Deployment team that is responsible for the installation, initial configuration, troubleshooting, and monitoring of a very large enterprise data network. Duties also include the planning and execution of life cycling networking assets across campus, including switching, wireless, and UPS systems. This position responds to critical network events on a 24/7/365 basis on a rotating schedule across the group. This position is on the front lines of troubleshooting network issues face to face with our customers. This position plays a critical role in the execution of networking projects through subject matter knowledge, solid project management skills, and strong attention to detail. This position is expected to work 100% on-site. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience. Required Qualifications, Competencies, and Experience: Demonstrated work experience in the networking field Ability to establish and maintain productive work relationships in a team environment Strong analytical and organizational skills with the ability to adapt to new technologies on demand Candidate will have excellent written and oral customer service skills Preferred Qualifications, Competencies, and Experience: Advanced layer 1 knowledge which will include cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector types Significant layer 2 knowledge including STP, LACP, LLDP, MLAG, MVRP, 802.1q Basic layer 3 knowledge (including OSPF) Familiarity with PoE standards including 802.3af, 802.3at, 802.3bt Working experience with Extreme, Cisco, Aruba and Arista network operating systems Strong understanding of TCP/IP Experience with network gear life cycling (planning and execution) Experience in switch configuration templating Experience with data capture and analysis (Wireshark preferred) Experience in Data Center networking (high speed PHY and fully meshed configurations) Experience in 802.11 wireless technology Experience with Extreme Campus Fabric (SPBm 802.1aq) Special Physical/Mental Requirements : Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver's License, Weekend work occasionally

Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details

Analyst - AI Solutions (Limited Term Employment) Fox Valley Technical College Job Category Limited Term Management (Fixed Term) FVTC Worksite Appleton Main Campus Hours Per Week 40 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary The AI Solutions Analyst (Temporary Grant-Funded) will play a key role in advancing the college's strategic AI initiatives. This position supports the technical development, deployment, and institutional adoption of AI tools and processes. The role works closely with the CIO and the AI Strategy and Process Optimization Manager to ensure effective integration of AI across the organization. This is a 1.0 FTE position based at the FVTC Appleton campus, funded through a grant from January 2026 to June 2027. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Technical Development & Implementation Lead the design, testing, and deployment of AI tools and workflows. Collaborate with IT to ensure AI solutions align with institutional goals. Support data integration and process automation using AI technologies. Establish and maintain AI governance practices, including model documentation, risk assessments, monitoring, and adherence to data privacy, ethical use, and compliance requirements. Training & Capacity Building Develop and deliver training sessions for faculty, staff, and administrators on AI tools and best practices. Create user-friendly documentation and guides to support AI adoption. Provide ongoing support and troubleshooting for AI-related tools and platforms. Knowledge Dissemination Promote awareness of AI capabilities and ethical considerations within the college community. Share insights, case studies, and success stories through internal communications and events. Contribute to the development of an AI knowledge hub or resource center. Data Analysis and Visualization Collect, clean, and organize data from institutional sources to support AI initiatives. Develop dashboards and visual reports to communicate AI project progress and impact to stakeholders. Non-Essential Functions and Responsibilities Other duties as assigned to support the success of AI initiatives and the Information Technology Services department. Minimum Qualifications Education and/or Experience Requirements: Bachelor's degree in Computer Science, Information Technology, Educational Technology, or related field (Master's preferred). 4 to 5 years of experience with business systems, process improvement, or technology enablement. Experience with AI tools, platforms, and implementation in educational or organizational settings. Strong communication and training skills, with the ability to translate technical concepts for non-technical audiences. Familiarity with ethical and responsible AI practices. Ability to work collaboratively across departments and with diverse stakeholders. Licenses, Certifications, and Other Requirements: Experience with generative AI (e.g., Copilot, ChatGPT, Claude) and prompt engineering. Knowledge of data privacy regulations and responsible data use. Background in instructional design or adult learning principles. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Travel: Instructor position may require off-site teaching, fieldwork, or travel for professional development. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Starting Range: $71,300 - $83,900 annually. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - (Affirmative Action), (sex-based discrimination or harassment), or Dan Squires - (Disability related discrimination). To apply, please visit: Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3adf9e871edae6409ae20245a57aeb6f