ASPIRE HR LLC
Dallas, Texas
Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors. For more information, please visit . Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer service experience. This person must be located in DFW and able to come into the office in Dallas. In this role, you will be providing support services for clients, product engineers, delivery consultants, and executives. You'll have the opportunity to work directly with deeply experienced technology and HR professionals along with engaging with clients based around the world! As a member within the AMS & BPO Team, you'll work with the HCM cloud technologies and grow your skill set as you collaborate to help build and grow our AMS & BPO practice. Specific Responsibilities Your day-to-day activities will include support of AspireHR clients, employees, and contractors. Handle incoming phone and email customer support requests Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to: o Time and Attendance o Onboarding o Payroll o Policy Assistance Provide comprehensive solutions with exceptional customer service and client engagement Provide general process guidance and payroll assistance related to the Client's policies Assist the onboarding of client new hires thru system navigation and policy questions Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs Proactively communicates support status to client Escalate or engage additional resources to resolve support requests as needed Learn from and working with an amazing team of brilliant people Be a frontline representative for our IT service desk organization and the first person the company relies on for help Document all client interactions and troubleshooting measures taken into the ITSM tool of record Assist in the development and documentation of support solutions for input into our knowledge management system Key Selection Criteria Customer service experience with demonstrated ability to resolve issues and create a positive interaction Ability to execute assignments and demonstrate value added contributions Understand and familiar with general IT, HR and business process terminology Demonstrated ability to troubleshoot independently with logic and intellect Experience with Human Resources and Payroll related roles and support preferred Prior experience working with SAP SuccessFactors or ERP/HCM Cloud software preferred Prior experience working on a support team with ITSM tools preferred Proficient with Office365 andTeams Prior experience working on IT and/or business application support teams ITIL foundations, SAP, AWS experience or related certifications desired Associates or Bachelor's degree in IT related field preferred Analytical with a passion to research and identify solutions Culture Authentic - This is a genuine culture where people bring their real, whole selves to the office and their clients. We operate in a customer-centric culture, not an ego-centric culture. Inspirational & Passionate - We orchestrate a competitive and compelling mission with an aligned set of values, goals, and a winning strategic path. High learning agility - We place high trust in our employees to make hundreds of decisions daily and know when to zoom-in and zoom-out on any number of topics, and quickly learn to scale themselves as the company grows. Keep it simple. Integrity - Live the values of the company. Employees First - AspireHR is known for its ability to outperform the competition because of our exceptional talent. We seek candidates that display a servant/leader mentality. Personal / Professional Attributes Foster a mindset that contributes to maintenance and further development of client support excellence Excited to join an agile, cutting edge and fast paced growing company Self-starter that is willing to jump in and learn new areas Collaborative and positive attitude Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others Strong background of integrity and trust Strong and effective communication style with team members, customers, and leaders, both written and verbal At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law. PI5-
Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors. For more information, please visit . Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer service experience. This person must be located in DFW and able to come into the office in Dallas. In this role, you will be providing support services for clients, product engineers, delivery consultants, and executives. You'll have the opportunity to work directly with deeply experienced technology and HR professionals along with engaging with clients based around the world! As a member within the AMS & BPO Team, you'll work with the HCM cloud technologies and grow your skill set as you collaborate to help build and grow our AMS & BPO practice. Specific Responsibilities Your day-to-day activities will include support of AspireHR clients, employees, and contractors. Handle incoming phone and email customer support requests Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to: o Time and Attendance o Onboarding o Payroll o Policy Assistance Provide comprehensive solutions with exceptional customer service and client engagement Provide general process guidance and payroll assistance related to the Client's policies Assist the onboarding of client new hires thru system navigation and policy questions Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs Proactively communicates support status to client Escalate or engage additional resources to resolve support requests as needed Learn from and working with an amazing team of brilliant people Be a frontline representative for our IT service desk organization and the first person the company relies on for help Document all client interactions and troubleshooting measures taken into the ITSM tool of record Assist in the development and documentation of support solutions for input into our knowledge management system Key Selection Criteria Customer service experience with demonstrated ability to resolve issues and create a positive interaction Ability to execute assignments and demonstrate value added contributions Understand and familiar with general IT, HR and business process terminology Demonstrated ability to troubleshoot independently with logic and intellect Experience with Human Resources and Payroll related roles and support preferred Prior experience working with SAP SuccessFactors or ERP/HCM Cloud software preferred Prior experience working on a support team with ITSM tools preferred Proficient with Office365 andTeams Prior experience working on IT and/or business application support teams ITIL foundations, SAP, AWS experience or related certifications desired Associates or Bachelor's degree in IT related field preferred Analytical with a passion to research and identify solutions Culture Authentic - This is a genuine culture where people bring their real, whole selves to the office and their clients. We operate in a customer-centric culture, not an ego-centric culture. Inspirational & Passionate - We orchestrate a competitive and compelling mission with an aligned set of values, goals, and a winning strategic path. High learning agility - We place high trust in our employees to make hundreds of decisions daily and know when to zoom-in and zoom-out on any number of topics, and quickly learn to scale themselves as the company grows. Keep it simple. Integrity - Live the values of the company. Employees First - AspireHR is known for its ability to outperform the competition because of our exceptional talent. We seek candidates that display a servant/leader mentality. Personal / Professional Attributes Foster a mindset that contributes to maintenance and further development of client support excellence Excited to join an agile, cutting edge and fast paced growing company Self-starter that is willing to jump in and learn new areas Collaborative and positive attitude Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others Strong background of integrity and trust Strong and effective communication style with team members, customers, and leaders, both written and verbal At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law. PI5-
American Engineering Testing Inc
Bismarck, North Dakota
About Us At American Engineering Testing (AET), we believe that people are the heart of innovation. We create an environment that values teamwork, curiosity, and continuous improvement while delivering innovative engineering and consulting solutions. As a 100% employee-owned firm, we deliver comprehensive testing, analysis, and design to reduce uncertainty in construction projects and offer rewarding work, exceptional training, and career development opportunities. Job Summary The Data Center Field Lead at American Engineering Testing, Inc. (AET) plays a critical leadership role in coordinating and overseeing field operations across construction materials testing (CMT), geotechnical, pavement, and environmental service lines. This role ensures high-quality service delivery, team performance, and safety compliance while acting as a frontline liaison between field technicians, project managers, and clients. The Field Supervisor leads field staff, supports operational goals, and upholds AET's commitment to technical excellence and client satisfaction across a variety of infrastructure and construction projects. This role is open to a range of experience levels. We encourage applications from both emerging leaders and seasoned professionals. The final title, scope, and compensation package will be tailored to reflect each candidate's background, expertise, and certifications. Essential Duties and Responsibilities Reasonable accommodations or workable solutions may be made to enable individuals with disabilities to perform essential functions. Assign and coordinate daily project schedules for field staff based on workload, testing complexity, certifications, and project scope. Provide technical guidance and quality control on field procedures including soils, concrete, asphalt, aggregate, and specialty materials testing. Perform or assist with complex field investigations, sampling procedures, and test observations. Review and approve field documentation including daily field reports, timesheets, expenses, and mileage logs. Support the use of AET's systems (e.g., QEST, Dynamics) for accurate project tracking and reporting. Serve as a point of contact for field-level project inquiries, coordinating with project managers and clients to resolve concerns or technical clarifications. Ensure that client specifications, contract requirements, and industry standards (e.g., ASTM, AASHTO, MnDOT) are consistently met on all active job sites. Support the development and delivery of accurate and timely testing results and project documentation. Mentor, coach, and train new and junior technicians in proper field methods, safety procedures, and client interaction. Conduct regular performance check-ins and annual reviews; support employees with development goals and certifications (e.g., ACI, NICET, MnDOT). Help manage field onboarding and certifications tracking, working closely with Department and HR teams. Lead field team meetings or tailgate talks to reinforce safety, project updates, and process improvements. Monitor and support project productivity, technician utilization, and overtime management. Assist with maintaining project and department profitability targets through scheduling, quality, and cost control. Help track prevailing wage compliance, WIP status, and project documentation accuracy in collaboration with project managers. Enforce AET's health and safety practices on all job sites; conduct spot checks and incident follow-ups as needed. Uphold QA/QC standards through review of field practices, calibrations, and proper documentation. Promote a positive team culture rooted in safety, respect, professionalism, and accountability. Supervisory Responsibility Direct Supervision of assigned field technicians or engineering staff. Required Qualifications and Education Requirements High School Diploma or equivalent required. Minimum 3 years of hands-on experience in construction materials testing or related engineering services. 0-2 years of direct supervisory experience required. Valid driver's license and acceptable driving record. Preferred Skills Associate or bachelor's degree in Civil Engineering, Construction Management, or Geology preferred. Field certifications such as ACI Field Testing Grade I, MnDOT Bituminous/Grading & Base, NICET, or equivalent. Strong working knowledge of field standards and test methods (ASTM, AASHTO, MnDOT). Experience using project tracking systems such as QEST or Microsoft Dynamics. Excellent communication and team leadership skills, with the ability to train and motivate technicians. Proven ability to manage shifting priorities in a high-volume, fast-paced field environment. Work Environment This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This position will occasionally be required to operate in a field environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third Party Disclosure Notice to Third Party Agencies: AET does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by AET's Chief People Officer (CPO), AET reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies. PI81481f7512fb-4173
About Us At American Engineering Testing (AET), we believe that people are the heart of innovation. We create an environment that values teamwork, curiosity, and continuous improvement while delivering innovative engineering and consulting solutions. As a 100% employee-owned firm, we deliver comprehensive testing, analysis, and design to reduce uncertainty in construction projects and offer rewarding work, exceptional training, and career development opportunities. Job Summary The Data Center Field Lead at American Engineering Testing, Inc. (AET) plays a critical leadership role in coordinating and overseeing field operations across construction materials testing (CMT), geotechnical, pavement, and environmental service lines. This role ensures high-quality service delivery, team performance, and safety compliance while acting as a frontline liaison between field technicians, project managers, and clients. The Field Supervisor leads field staff, supports operational goals, and upholds AET's commitment to technical excellence and client satisfaction across a variety of infrastructure and construction projects. This role is open to a range of experience levels. We encourage applications from both emerging leaders and seasoned professionals. The final title, scope, and compensation package will be tailored to reflect each candidate's background, expertise, and certifications. Essential Duties and Responsibilities Reasonable accommodations or workable solutions may be made to enable individuals with disabilities to perform essential functions. Assign and coordinate daily project schedules for field staff based on workload, testing complexity, certifications, and project scope. Provide technical guidance and quality control on field procedures including soils, concrete, asphalt, aggregate, and specialty materials testing. Perform or assist with complex field investigations, sampling procedures, and test observations. Review and approve field documentation including daily field reports, timesheets, expenses, and mileage logs. Support the use of AET's systems (e.g., QEST, Dynamics) for accurate project tracking and reporting. Serve as a point of contact for field-level project inquiries, coordinating with project managers and clients to resolve concerns or technical clarifications. Ensure that client specifications, contract requirements, and industry standards (e.g., ASTM, AASHTO, MnDOT) are consistently met on all active job sites. Support the development and delivery of accurate and timely testing results and project documentation. Mentor, coach, and train new and junior technicians in proper field methods, safety procedures, and client interaction. Conduct regular performance check-ins and annual reviews; support employees with development goals and certifications (e.g., ACI, NICET, MnDOT). Help manage field onboarding and certifications tracking, working closely with Department and HR teams. Lead field team meetings or tailgate talks to reinforce safety, project updates, and process improvements. Monitor and support project productivity, technician utilization, and overtime management. Assist with maintaining project and department profitability targets through scheduling, quality, and cost control. Help track prevailing wage compliance, WIP status, and project documentation accuracy in collaboration with project managers. Enforce AET's health and safety practices on all job sites; conduct spot checks and incident follow-ups as needed. Uphold QA/QC standards through review of field practices, calibrations, and proper documentation. Promote a positive team culture rooted in safety, respect, professionalism, and accountability. Supervisory Responsibility Direct Supervision of assigned field technicians or engineering staff. Required Qualifications and Education Requirements High School Diploma or equivalent required. Minimum 3 years of hands-on experience in construction materials testing or related engineering services. 0-2 years of direct supervisory experience required. Valid driver's license and acceptable driving record. Preferred Skills Associate or bachelor's degree in Civil Engineering, Construction Management, or Geology preferred. Field certifications such as ACI Field Testing Grade I, MnDOT Bituminous/Grading & Base, NICET, or equivalent. Strong working knowledge of field standards and test methods (ASTM, AASHTO, MnDOT). Experience using project tracking systems such as QEST or Microsoft Dynamics. Excellent communication and team leadership skills, with the ability to train and motivate technicians. Proven ability to manage shifting priorities in a high-volume, fast-paced field environment. Work Environment This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This position will occasionally be required to operate in a field environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third Party Disclosure Notice to Third Party Agencies: AET does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by AET's Chief People Officer (CPO), AET reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies. PI81481f7512fb-4173