We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software installation, end-user support, and training to ensure end-user workstations and network performance meet company and user requirements for facilities located in three countries. The Help Desk Technician is also responsible for the tracking and maintenance of key IT assets. Essential Duties and Responsibilities Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based LAN Establishes voice and e-mail accounts for new users.Provides information systems orientation to new and existing employees. Manages the help desk ticket system. Promptly prioritizes and assigns tasks to self or other team members using the ticket system. Investigates user problems and identifies their source; determines possible solutions; and tests and implements solutions. Serves as liaison for key vendors for printers, telecommunications and mobile phones. Organizes and manages IT assets, including:organizing storage space; labeling equipment; installing hardware and software; and supporting office and cell moves. Investigates and makes recommendations for new software applications to support and improve business processes. Any other tasks assigned by supervisor Job Requirements High School Diploma Required.Bachelor degree preferred. Minimum 2-4 years of computer servicing/help desk experience. Extensive knowledge of Microsoft Windows and Microsoft Office. Knowledge of Ruby on Rails and ASP.Net preferred. Ability to provide remote support via e-mail, phone, and remote desktop connection. Ability to install, configure, and maintain personal computers and related hardware and software. Demonstrated ability to establish priorities and organize resources. Strong problem solving/analytical skills. Exceptional customer service skills. Strong verbal and written communication skills.Ability to present information to groups of people. Ability to communicate technical information to nontechnical personnel. Knowledge of UNIX/Linux preferred. Knowledge of VMware, Windows Server, Active Directory, Group Policy, and MS Exchange preferred. Experience in an ITAR-regulated environment a plus. Ability to lift and carry equipment weighing up to 20 pounds. Ability to regularly bend, stoop, crawl, and reach with both arms. About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
08/06/2026
Full time
We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software installation, end-user support, and training to ensure end-user workstations and network performance meet company and user requirements for facilities located in three countries. The Help Desk Technician is also responsible for the tracking and maintenance of key IT assets. Essential Duties and Responsibilities Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based LAN Establishes voice and e-mail accounts for new users.Provides information systems orientation to new and existing employees. Manages the help desk ticket system. Promptly prioritizes and assigns tasks to self or other team members using the ticket system. Investigates user problems and identifies their source; determines possible solutions; and tests and implements solutions. Serves as liaison for key vendors for printers, telecommunications and mobile phones. Organizes and manages IT assets, including:organizing storage space; labeling equipment; installing hardware and software; and supporting office and cell moves. Investigates and makes recommendations for new software applications to support and improve business processes. Any other tasks assigned by supervisor Job Requirements High School Diploma Required.Bachelor degree preferred. Minimum 2-4 years of computer servicing/help desk experience. Extensive knowledge of Microsoft Windows and Microsoft Office. Knowledge of Ruby on Rails and ASP.Net preferred. Ability to provide remote support via e-mail, phone, and remote desktop connection. Ability to install, configure, and maintain personal computers and related hardware and software. Demonstrated ability to establish priorities and organize resources. Strong problem solving/analytical skills. Exceptional customer service skills. Strong verbal and written communication skills.Ability to present information to groups of people. Ability to communicate technical information to nontechnical personnel. Knowledge of UNIX/Linux preferred. Knowledge of VMware, Windows Server, Active Directory, Group Policy, and MS Exchange preferred. Experience in an ITAR-regulated environment a plus. Ability to lift and carry equipment weighing up to 20 pounds. Ability to regularly bend, stoop, crawl, and reach with both arms. About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Position: Fullstack Developer Location: Dallas, Texas Duration: Contract Job ID: 178709 Job Overview: The Software Engineer will design, develop, test, document, and implement application systems that are functionally appropriate, technically sound, and well-integrated. This role requires collaboration with cross-functional teams, problem-solving skills, and adherence to organizational methodologies and standards. The candidate will also respond to production issues and implement immediate resolutions across various technology areas. Responsibilities: Design, write, test, document, and implement application systems based on customer requirements. Apply software development and testing knowledge to solve a range of problems effectively. Collaborate with team members to elevate technology and apply best practices consistently. Communicate project statuses and proposals with customers and cross-functional departments. Document system or application aspects for future upgrades and maintenance. Assess user needs and create software to meet those requirements. Identify and resolve issues during design, testing, and maintenance processes. Work in an agile environment to deliver high-quality software solutions. Prepare and install solutions by determining and designing system specifications and standards. Mentor junior team members to enhance their technical capabilities. Continue professional development through reading, workshops, conferences, and communities of practice. Perform other job duties as directed by leadership. Qualifications: Preferred: Experience in front-end and back-end development. Preferred: Experience in Microservice and Cloud-based development. Preferred: Proficiency in Java, NodeJS, Python, Confluent Kafka, AWS, Lambda, Step Functions, Dynamo DB, EventBridge, and API Gateway. Preferred: CCP Next experience. Intermediate knowledge of software development methodologies, practices, and technologies. Ability to apply software development and testing skills to solve complex problems. Intermediate knowledge of at least one programming language. Strong communication and negotiation skills with technology and partner teams. Ability to analyze and manage large, complex problems and provide viable solutions. Capability to handle multiple assignments while maintaining high-quality work. Ability to mentor and guide team members effectively. Strong presentation and communication skills for diverse audiences. Education: Required: High School Diploma or GED. Required: Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, or equivalent work experience. Experience: Required: Intermediate-level experience with broad knowledge in software engineering. Licensing/Certification: N/A Physical Abilities: Ability to perform work duties from a limited space workstation/desk/office area for extended periods. Ability to communicate and interact in English to meet job demands. Proficiency in using a computer and office productivity tools with sufficient speed and accuracy. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55 - $60/Hr The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
08/06/2026
Full time
Position: Fullstack Developer Location: Dallas, Texas Duration: Contract Job ID: 178709 Job Overview: The Software Engineer will design, develop, test, document, and implement application systems that are functionally appropriate, technically sound, and well-integrated. This role requires collaboration with cross-functional teams, problem-solving skills, and adherence to organizational methodologies and standards. The candidate will also respond to production issues and implement immediate resolutions across various technology areas. Responsibilities: Design, write, test, document, and implement application systems based on customer requirements. Apply software development and testing knowledge to solve a range of problems effectively. Collaborate with team members to elevate technology and apply best practices consistently. Communicate project statuses and proposals with customers and cross-functional departments. Document system or application aspects for future upgrades and maintenance. Assess user needs and create software to meet those requirements. Identify and resolve issues during design, testing, and maintenance processes. Work in an agile environment to deliver high-quality software solutions. Prepare and install solutions by determining and designing system specifications and standards. Mentor junior team members to enhance their technical capabilities. Continue professional development through reading, workshops, conferences, and communities of practice. Perform other job duties as directed by leadership. Qualifications: Preferred: Experience in front-end and back-end development. Preferred: Experience in Microservice and Cloud-based development. Preferred: Proficiency in Java, NodeJS, Python, Confluent Kafka, AWS, Lambda, Step Functions, Dynamo DB, EventBridge, and API Gateway. Preferred: CCP Next experience. Intermediate knowledge of software development methodologies, practices, and technologies. Ability to apply software development and testing skills to solve complex problems. Intermediate knowledge of at least one programming language. Strong communication and negotiation skills with technology and partner teams. Ability to analyze and manage large, complex problems and provide viable solutions. Capability to handle multiple assignments while maintaining high-quality work. Ability to mentor and guide team members effectively. Strong presentation and communication skills for diverse audiences. Education: Required: High School Diploma or GED. Required: Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, or equivalent work experience. Experience: Required: Intermediate-level experience with broad knowledge in software engineering. Licensing/Certification: N/A Physical Abilities: Ability to perform work duties from a limited space workstation/desk/office area for extended periods. Ability to communicate and interact in English to meet job demands. Proficiency in using a computer and office productivity tools with sufficient speed and accuracy. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55 - $60/Hr The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Pinnacle Technical Resources
Charlotte, North Carolina
Job Description: This role is responsible for managing multiple strategic initiatives, including quarterly release management for Client One Expense Manager (WOEM) across both Client and Visa platforms. Responsibilities include overseeing browser/desktop and mobile application releases, maintaining comprehensive project plans, serving as the subject matter expert (SME) for quarterly releases, and leading release management discussions with Product and Technology partners at both Client and Visa. In addition, this role provides project management leadership for the Digital Wallet and Virtual Card Program (VCP) initiatives. The ideal candidate is a highly organized project and release management professional with strong Commercial Card industry experience. This candidate will lead multiple strategic initiatives, coordinate cross-functional teams, oversee technology and product releases, manage risks and dependencies, and serve as a trusted partner between Product, Technology, Operations, and external partners such as Visa and MasterCard. Strong communication, stakeholder management, and execution skills are essential for success in this role. Product Discovery (Intake, Customer Insight): Support intake and prioritization processes, establishing transparent and consistent methods for evaluating and onboarding new work into the product backlog. Product Delivery (Planning, Prioritization, Delivery, Release): Ensure all defined JIRA standardization, requirement templates, and JIRA fields and labeling are implemented and followed within the teams for consistency. Create and manage a release plan Coordinate cross-functional activities, and cross-product areas, that advance the work owned by the Product Area, helping teams stay focused on delivering committed outcomes. Facilitates scrum of scrum with product, scrum and DDI leads to gather execution updates, blockers and dependencies. Track and manage intra and inter-product area dependencies, track and manage impediments to features/stories, coordinate testing approaches, and ensure necessary conversations between engineers across different teams are occurring, Manage all internal communication and or common groups (AD Groups, Distribution Lists, etc), ensure adherence to JIRA hygiene standards Fully understands outlined structure for Planning & Prioritization, prepares product teams for key activities and facilitates required forums with the right teams and stakeholders. Act as the ECM and GPL Policy/Procedure SME while ensuring team compliance Product Reflect: Contributes to status reports and product roadmap updates for larger leadership and product and delivery forums (BUR, etc) Support team sustainability and maturity, fostering trusted relationships across product area roles and helping teams evolve toward high performance and autonomy. Drive agile best practices and coordinates with other delivery coordinators to scale these practices across product areas. Identify gaps in agile practices and create effective training programs for iterative education and refreshers within teams Work with scrum masters to prepare accurate and detailed agile metrics and report discrepancies to delivery, tech and product leaders. Required Skills: Commercial Card Program Knowledge Understanding of commercial credit card products, virtual cards, expense management solutions, and payment ecosystems. Familiarity with issuer, network (Visa/Mastercard), and client-facing processes. Project and Program Management Ability to manage multiple concurrent initiatives and dependencies. Experience creating and maintaining detailed project plans, milestones, risks, and issue logs. Proven ability to drive projects from initiation through implementation. Release Management Experience coordinating technology and product releases. Ability to oversee quarterly or recurring release cycles, testing activities, readiness reviews, and stakeholder communications. Stakeholder Management Strong ability to influence and collaborate across product, technology, operations, risk, compliance, and vendor partners. Experience leading meetings, facilitating decision-making, and driving accountability. Business Analysis and Requirements Management Experience documenting business requirements, user stories, process flows, and operational impacts. Ability to translate business needs into technical requirements. Communication Skills Excellent verbal, written, and presentation skills. Ability to communicate complex product and technical concepts to diverse audiences. Risk and Issue Management Ability to identify, assess, and mitigate project risks. Experience managing escalations and driving timely resolution of issues. Analytical and Problem-Solving Skills Strong attention to detail and ability to analyze operational, product, and technology impacts. Data-driven decision-making capabilities. Preferred / Bonus Skills: Experience with Commercial Cards, Virtual Card Programs, Digital Wallets, or Expense Management platforms (e.g., Wells One Expense Manager). Familiarity with Visa commercial payment products and release processes. Experience working within a large financial institution and navigating governance requirements. Knowledge of Agile delivery methodologies, Jira, Azure DevOps, or similar project tracking tools. Experience supporting product implementations, client onboarding, or product launches. Top Three Critical Skills for Success: Project/Release Management Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card and Payments Expertise Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership and Communication Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. Primary Skills: Project/Release Management - Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card & Payments Expertise - Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership & Communication - Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. In this contingent resource assignment, candidates may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5 plus years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Note: Location: USA-NC-CHARLOTTE-1525 W W T Harris Blvd-141278 (Only location available) Pay Range: $60.00- $65.00/hr on W2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
08/06/2026
Full time
Job Description: This role is responsible for managing multiple strategic initiatives, including quarterly release management for Client One Expense Manager (WOEM) across both Client and Visa platforms. Responsibilities include overseeing browser/desktop and mobile application releases, maintaining comprehensive project plans, serving as the subject matter expert (SME) for quarterly releases, and leading release management discussions with Product and Technology partners at both Client and Visa. In addition, this role provides project management leadership for the Digital Wallet and Virtual Card Program (VCP) initiatives. The ideal candidate is a highly organized project and release management professional with strong Commercial Card industry experience. This candidate will lead multiple strategic initiatives, coordinate cross-functional teams, oversee technology and product releases, manage risks and dependencies, and serve as a trusted partner between Product, Technology, Operations, and external partners such as Visa and MasterCard. Strong communication, stakeholder management, and execution skills are essential for success in this role. Product Discovery (Intake, Customer Insight): Support intake and prioritization processes, establishing transparent and consistent methods for evaluating and onboarding new work into the product backlog. Product Delivery (Planning, Prioritization, Delivery, Release): Ensure all defined JIRA standardization, requirement templates, and JIRA fields and labeling are implemented and followed within the teams for consistency. Create and manage a release plan Coordinate cross-functional activities, and cross-product areas, that advance the work owned by the Product Area, helping teams stay focused on delivering committed outcomes. Facilitates scrum of scrum with product, scrum and DDI leads to gather execution updates, blockers and dependencies. Track and manage intra and inter-product area dependencies, track and manage impediments to features/stories, coordinate testing approaches, and ensure necessary conversations between engineers across different teams are occurring, Manage all internal communication and or common groups (AD Groups, Distribution Lists, etc), ensure adherence to JIRA hygiene standards Fully understands outlined structure for Planning & Prioritization, prepares product teams for key activities and facilitates required forums with the right teams and stakeholders. Act as the ECM and GPL Policy/Procedure SME while ensuring team compliance Product Reflect: Contributes to status reports and product roadmap updates for larger leadership and product and delivery forums (BUR, etc) Support team sustainability and maturity, fostering trusted relationships across product area roles and helping teams evolve toward high performance and autonomy. Drive agile best practices and coordinates with other delivery coordinators to scale these practices across product areas. Identify gaps in agile practices and create effective training programs for iterative education and refreshers within teams Work with scrum masters to prepare accurate and detailed agile metrics and report discrepancies to delivery, tech and product leaders. Required Skills: Commercial Card Program Knowledge Understanding of commercial credit card products, virtual cards, expense management solutions, and payment ecosystems. Familiarity with issuer, network (Visa/Mastercard), and client-facing processes. Project and Program Management Ability to manage multiple concurrent initiatives and dependencies. Experience creating and maintaining detailed project plans, milestones, risks, and issue logs. Proven ability to drive projects from initiation through implementation. Release Management Experience coordinating technology and product releases. Ability to oversee quarterly or recurring release cycles, testing activities, readiness reviews, and stakeholder communications. Stakeholder Management Strong ability to influence and collaborate across product, technology, operations, risk, compliance, and vendor partners. Experience leading meetings, facilitating decision-making, and driving accountability. Business Analysis and Requirements Management Experience documenting business requirements, user stories, process flows, and operational impacts. Ability to translate business needs into technical requirements. Communication Skills Excellent verbal, written, and presentation skills. Ability to communicate complex product and technical concepts to diverse audiences. Risk and Issue Management Ability to identify, assess, and mitigate project risks. Experience managing escalations and driving timely resolution of issues. Analytical and Problem-Solving Skills Strong attention to detail and ability to analyze operational, product, and technology impacts. Data-driven decision-making capabilities. Preferred / Bonus Skills: Experience with Commercial Cards, Virtual Card Programs, Digital Wallets, or Expense Management platforms (e.g., Wells One Expense Manager). Familiarity with Visa commercial payment products and release processes. Experience working within a large financial institution and navigating governance requirements. Knowledge of Agile delivery methodologies, Jira, Azure DevOps, or similar project tracking tools. Experience supporting product implementations, client onboarding, or product launches. Top Three Critical Skills for Success: Project/Release Management Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card and Payments Expertise Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership and Communication Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. Primary Skills: Project/Release Management - Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card & Payments Expertise - Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership & Communication - Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. In this contingent resource assignment, candidates may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5 plus years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Note: Location: USA-NC-CHARLOTTE-1525 W W T Harris Blvd-141278 (Only location available) Pay Range: $60.00- $65.00/hr on W2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Job Overview: Pay Range: $27hr - $28hr Requirement/Must Have: Experience with ServiceNow or other ticket or case management software is a plus. Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word. Knowledge of basic accounting principles. Reliable and trustworthy. Ability to multi-task and set priorities. MS SharePoint knowledge is desirable. Ability to run SQL scripts or queries is a plus. Responsibilities: Provide 1st Level Support for Help Desk and Security Incidents. Answer calls and e-mail messages as they come in to the Help Desk. Accurately document all issues and requests during the initial call. Analyze user issues and questions. Leverage system knowledge and use knowledge base resources to pinpoint resolution and answers for users. Establish and maintain a working knowledge of the system's navigation, procedures, and processing requirements. Support users in the use of the system including, but not limited to, navigation, access, and reports. Route issues and requests to appropriate second line of support if required. Coordinate schedule with Help Desk supervisor to ensure coverage during established business hours. Learn to use Help Desk core tools and software to assist users when needed. Obtain a base knowledge in the core products supported by the Help Desk. Participate in appropriate training, workgroups and agency meetings. Write non-technical correspondence and communicate in writing. Nice to Have: Experience with ServiceNow. MS SharePoint knowledge. Ability to run SQL scripts or queries. Computer science related degree. Skills: ServiceNow. MS Windows. MS Outlook. MS Office. MS Excel. MS Word. Accounting Principles. MS SharePoint. SQL. Technical Writing. Qualification And Education: High School graduate with some college; computer science related degree is preferred. Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/06/2026
Full time
Job Overview: Pay Range: $27hr - $28hr Requirement/Must Have: Experience with ServiceNow or other ticket or case management software is a plus. Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word. Knowledge of basic accounting principles. Reliable and trustworthy. Ability to multi-task and set priorities. MS SharePoint knowledge is desirable. Ability to run SQL scripts or queries is a plus. Responsibilities: Provide 1st Level Support for Help Desk and Security Incidents. Answer calls and e-mail messages as they come in to the Help Desk. Accurately document all issues and requests during the initial call. Analyze user issues and questions. Leverage system knowledge and use knowledge base resources to pinpoint resolution and answers for users. Establish and maintain a working knowledge of the system's navigation, procedures, and processing requirements. Support users in the use of the system including, but not limited to, navigation, access, and reports. Route issues and requests to appropriate second line of support if required. Coordinate schedule with Help Desk supervisor to ensure coverage during established business hours. Learn to use Help Desk core tools and software to assist users when needed. Obtain a base knowledge in the core products supported by the Help Desk. Participate in appropriate training, workgroups and agency meetings. Write non-technical correspondence and communicate in writing. Nice to Have: Experience with ServiceNow. MS SharePoint knowledge. Ability to run SQL scripts or queries. Computer science related degree. Skills: ServiceNow. MS Windows. MS Outlook. MS Office. MS Excel. MS Word. Accounting Principles. MS SharePoint. SQL. Technical Writing. Qualification And Education: High School graduate with some college; computer science related degree is preferred. Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/06/2026
Full time
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI00aa2dc6-
08/06/2026
Full time
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI00aa2dc6-
Hours of Work : 40 Days Of Week : 5 Work Shift : 8X5 Day (United States of America) Job Description : Responsible for the development, build, implementation and ongoing maintenance of all aspects of pharmacy-related applications, clinical information systems, and computerized pharmacy systems, software and hardware. Provides resource expertise for planning and implementing system-wide pharmacy informatics projects. Your Job Requirements: • Graduate of an accredited school of pharmacy • Licensed as a registered pharmacist by the Texas State Board of Pharmacy. If not currently licensed in Texas, will work towards licensure within 6 months of hire date. • Willow Certified • Ability to handle confidential information • Ability to prioritize multiple job tasks in a fast-paced environment • Demonstrable use of spreadsheet, database, and data query software • Excellent written and verbal communication skills • Supervisory experience preferred • Has experience managing employees and leading clinical informatics projects. Has experience with governance, change control management • Has practiced as a clinical pharmacist in the hospital environment allowing for full understanding of inpatient pharmacy workflow. • 5 years of experience with Pharmacy Information Systems preferred Job Roles: Duty 1: Develop, grow, maintain, and monitor pharmacy information systems (e.g. Epic, etc.) to optimize workflows, enhance Physician/Pharmacist/Patient experience, improve patient outcome and positively affect financial outcome. Duty 2: Work independently to function as System Administrator/Project Manager accountable for organizing and completing the validation of changes to the pharmacy modules, including integrated testing, training, functional support, auditing modifications /implementations, and documentation. Review update notes and make appropriate build changes and create training documents. Duty 3: Work in collaboration with physician, pharmacy, nurse leadership/champions and other health informatics teams in a positive, constructive and efficient manner. Duty 4: Monitors billing accuracy, compliance issues, and structure: Ensures data integrity through interaction with financial and outcomes systems and auditing verification; Coordinates CDM maintenance with Finance and Pharmacy Billing Technician; Monitors input/outcome data; Assists in investigating and responding to billing audits Duty 5: Documents activities, help desk tickets and project trackers (Ivanti, Sherlock, Data Courier, SharePoint, etc.) in a timely and accurate manner and makes available for continual review. Duty 6: Build and maintenance of order sets, drug/mixture build in accordance build guidelines and standards. Duty 7: Provides education to pharmacy staff in regards to new hire training, new workflows, workflow changes, etc. through in-class training, tip sheets, pharmacy newsletters, etc. Duty 8: Adheres to Health Informatics policy, procedures and communication/office etiquette Duty 9: On-Call support MDMC, MCMC, MMMC, MRMC, MCCC, MRCC, MSMC, MLMC, MCEL and JV's during non-business hours. Duty 10: Performs any special projects and other duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
08/05/2026
Full time
Hours of Work : 40 Days Of Week : 5 Work Shift : 8X5 Day (United States of America) Job Description : Responsible for the development, build, implementation and ongoing maintenance of all aspects of pharmacy-related applications, clinical information systems, and computerized pharmacy systems, software and hardware. Provides resource expertise for planning and implementing system-wide pharmacy informatics projects. Your Job Requirements: • Graduate of an accredited school of pharmacy • Licensed as a registered pharmacist by the Texas State Board of Pharmacy. If not currently licensed in Texas, will work towards licensure within 6 months of hire date. • Willow Certified • Ability to handle confidential information • Ability to prioritize multiple job tasks in a fast-paced environment • Demonstrable use of spreadsheet, database, and data query software • Excellent written and verbal communication skills • Supervisory experience preferred • Has experience managing employees and leading clinical informatics projects. Has experience with governance, change control management • Has practiced as a clinical pharmacist in the hospital environment allowing for full understanding of inpatient pharmacy workflow. • 5 years of experience with Pharmacy Information Systems preferred Job Roles: Duty 1: Develop, grow, maintain, and monitor pharmacy information systems (e.g. Epic, etc.) to optimize workflows, enhance Physician/Pharmacist/Patient experience, improve patient outcome and positively affect financial outcome. Duty 2: Work independently to function as System Administrator/Project Manager accountable for organizing and completing the validation of changes to the pharmacy modules, including integrated testing, training, functional support, auditing modifications /implementations, and documentation. Review update notes and make appropriate build changes and create training documents. Duty 3: Work in collaboration with physician, pharmacy, nurse leadership/champions and other health informatics teams in a positive, constructive and efficient manner. Duty 4: Monitors billing accuracy, compliance issues, and structure: Ensures data integrity through interaction with financial and outcomes systems and auditing verification; Coordinates CDM maintenance with Finance and Pharmacy Billing Technician; Monitors input/outcome data; Assists in investigating and responding to billing audits Duty 5: Documents activities, help desk tickets and project trackers (Ivanti, Sherlock, Data Courier, SharePoint, etc.) in a timely and accurate manner and makes available for continual review. Duty 6: Build and maintenance of order sets, drug/mixture build in accordance build guidelines and standards. Duty 7: Provides education to pharmacy staff in regards to new hire training, new workflows, workflow changes, etc. through in-class training, tip sheets, pharmacy newsletters, etc. Duty 8: Adheres to Health Informatics policy, procedures and communication/office etiquette Duty 9: On-Call support MDMC, MCMC, MMMC, MRMC, MCCC, MRCC, MSMC, MLMC, MCEL and JV's during non-business hours. Duty 10: Performs any special projects and other duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
Chesapeake Containment
Winston Salem, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110
Chesapeake Containment
Statesville, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439
At LMT Technology Solutions ( ), we Lead , Manage , and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking For Excellent customer service and communication skills. Able to be flexible and adaptable to the changing needs of the team. Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and Responsibilities Troubleshoot and resolve client hardware, operating system, and software related issues, using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time. Document resolution in ConnectWise and communicate with client on the status and resolution of issues. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT team Minimum 1 year of experience supporting servers, workstations, printers and network switches Previous experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Previous experience with Microsoft 8, 10, 11, Microsoft 365 Ability to diagnose and prioritize client issues and properly manage client expectations Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Must have a valid driver's license and access to timely and reliable transportation to get to work Interest in in-person collaboration and face-to-face interactions. Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus Working Conditions FLSA Status: Non-Exempt position Full-time Job location - LMT's office Opportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PI7263fdbf2ece-0376
08/05/2026
Full time
At LMT Technology Solutions ( ), we Lead , Manage , and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking For Excellent customer service and communication skills. Able to be flexible and adaptable to the changing needs of the team. Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and Responsibilities Troubleshoot and resolve client hardware, operating system, and software related issues, using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time. Document resolution in ConnectWise and communicate with client on the status and resolution of issues. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT team Minimum 1 year of experience supporting servers, workstations, printers and network switches Previous experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Previous experience with Microsoft 8, 10, 11, Microsoft 365 Ability to diagnose and prioritize client issues and properly manage client expectations Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Must have a valid driver's license and access to timely and reliable transportation to get to work Interest in in-person collaboration and face-to-face interactions. Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus Working Conditions FLSA Status: Non-Exempt position Full-time Job location - LMT's office Opportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PI7263fdbf2ece-0376
PRIMARY FUNCTION: The Manager, Enterprise Workforce Management & Digital Access is responsible for the strategic leadership, operational management, and continuous improvement of Enterprise Workforce Management supporting the Enterprise Access Center while providing operational oversight of ChristianaCare's Enterprise Digital Access services, including the 24/7 Enterprise MyChart Help Desk. The position leads workforce forecasting, scheduling optimization, capacity planning, operational analytics, performance management, and digital access operations to ensure exceptional service delivery, operational efficiency, and an outstanding patient experience. Partners with Enterprise Access leadership to optimize workforce operations and collaborates with external managed service vendors, Information Technology, Digital Health, Epic, and other enterprise stakeholders to support digital access initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides leadership for workforce management and digital access operations supporting the Enterprise Access Center and enterprise digital patient access services. Leads workforce forecasting, staffing models, scheduling optimization, capacity planning, and operational analytics. Monitors service levels, productivity, schedule adherence, occupancy, quality, and workforce performance metrics. Develop operational reports, dashboards, and recommendations to support leadership decision making. Partners with Enterprise Access leaders to optimize staffing and operational performance. Maintains operational oversight of the 24/7 Enterprise MyChart Help Desk. Partners with external managed service vendor on day-to-day MyChart Help Desk operations, workflow optimization, service performance, and operational readiness. Collaborates with Information Technology, Digital Health, Epic, and operational leaders to support enterprise digital access initiatives. Communicates with external managed services vendor as new digital features and initiatives impact patient support needs. Evaluates patient experience with digital access tools, tracking adoption rates and feature-by-feature usage. Reviews new features and tools with generative AI technologies which touch patient digital experiences and validates prior to deployment. Develops and implements standardized workflows and operational best practices. Leads continuous improvement initiatives that enhance workforce efficiency, patient access, and digital service delivery. Identifies operational trends and implements solutions using workforce and operational data. Ensures compliance with organizational policies, quality standards, and regulatory requirements. Directly supervises assigned Workforce Management staff and IT Service Center Specialist II caregivers. Responsible for hiring, onboarding, scheduling, coaching, performance management, recognition, corrective action, and caregiver development. Participates in enterprise projects, technology implementations, and other duties as assigned. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce optimization, operational analytics, digital access operations, continuous improvement, and collaboration with enterprise partners to ensure operational excellence. DIRECTION/SUPERVISION OF OTHERS: Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center Director EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. Equivalent combination of education and relevant experience may be considered. Five (5) years of Workforce Management experience required. Healthcare contact center, patient access, or similar operational experience preferred. Experience with forecasting, scheduling optimization, capacity planning, staffing models, and workforce analytics. Experience supporting or overseeing digital patient access operations preferred. Experience partnering with Information Technology, Digital Health, Epic, and vendor experience preferred. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Workforce Management Forecasting and capacity planning Operational analytics Scheduling optimization Patient access operations Digital patient access Leadership and coaching Vendor partnership Process improvement Communication and collaboration Epic knowledge preferred SPECIAL REQUIREMENTS: None PHYSICAL DEMANDS: Standard physical demands consistent with ChristianaCare management positions. WORKING CONDITIONS: Professional office environment. Supports operations that include 24/7 Enterprise MyChart Help Desk services and may require occasional off-hours support. Annual Compensation Range $73,611.20 - $117,790.40 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
08/05/2026
Full time
PRIMARY FUNCTION: The Manager, Enterprise Workforce Management & Digital Access is responsible for the strategic leadership, operational management, and continuous improvement of Enterprise Workforce Management supporting the Enterprise Access Center while providing operational oversight of ChristianaCare's Enterprise Digital Access services, including the 24/7 Enterprise MyChart Help Desk. The position leads workforce forecasting, scheduling optimization, capacity planning, operational analytics, performance management, and digital access operations to ensure exceptional service delivery, operational efficiency, and an outstanding patient experience. Partners with Enterprise Access leadership to optimize workforce operations and collaborates with external managed service vendors, Information Technology, Digital Health, Epic, and other enterprise stakeholders to support digital access initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides leadership for workforce management and digital access operations supporting the Enterprise Access Center and enterprise digital patient access services. Leads workforce forecasting, staffing models, scheduling optimization, capacity planning, and operational analytics. Monitors service levels, productivity, schedule adherence, occupancy, quality, and workforce performance metrics. Develop operational reports, dashboards, and recommendations to support leadership decision making. Partners with Enterprise Access leaders to optimize staffing and operational performance. Maintains operational oversight of the 24/7 Enterprise MyChart Help Desk. Partners with external managed service vendor on day-to-day MyChart Help Desk operations, workflow optimization, service performance, and operational readiness. Collaborates with Information Technology, Digital Health, Epic, and operational leaders to support enterprise digital access initiatives. Communicates with external managed services vendor as new digital features and initiatives impact patient support needs. Evaluates patient experience with digital access tools, tracking adoption rates and feature-by-feature usage. Reviews new features and tools with generative AI technologies which touch patient digital experiences and validates prior to deployment. Develops and implements standardized workflows and operational best practices. Leads continuous improvement initiatives that enhance workforce efficiency, patient access, and digital service delivery. Identifies operational trends and implements solutions using workforce and operational data. Ensures compliance with organizational policies, quality standards, and regulatory requirements. Directly supervises assigned Workforce Management staff and IT Service Center Specialist II caregivers. Responsible for hiring, onboarding, scheduling, coaching, performance management, recognition, corrective action, and caregiver development. Participates in enterprise projects, technology implementations, and other duties as assigned. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce optimization, operational analytics, digital access operations, continuous improvement, and collaboration with enterprise partners to ensure operational excellence. DIRECTION/SUPERVISION OF OTHERS: Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center Director EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. Equivalent combination of education and relevant experience may be considered. Five (5) years of Workforce Management experience required. Healthcare contact center, patient access, or similar operational experience preferred. Experience with forecasting, scheduling optimization, capacity planning, staffing models, and workforce analytics. Experience supporting or overseeing digital patient access operations preferred. Experience partnering with Information Technology, Digital Health, Epic, and vendor experience preferred. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Workforce Management Forecasting and capacity planning Operational analytics Scheduling optimization Patient access operations Digital patient access Leadership and coaching Vendor partnership Process improvement Communication and collaboration Epic knowledge preferred SPECIAL REQUIREMENTS: None PHYSICAL DEMANDS: Standard physical demands consistent with ChristianaCare management positions. WORKING CONDITIONS: Professional office environment. Supports operations that include 24/7 Enterprise MyChart Help Desk services and may require occasional off-hours support. Annual Compensation Range $73,611.20 - $117,790.40 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.
08/05/2026
Full time
Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.
About the Role & Team: Walt Disney Imagineering makes the impossible possible, by combining innovation and storytelling to bring Disney stories, characters, and worlds to life. Imagineering is the master planning, creative development, design, engineering, production, project management, and research and development arm of The Walt Disney Company. Its talented Imagineers are responsible for the creation - from concept initiation through installation - of all Disney Resorts, theme parks and attractions, real estate developments, regional entertainment venues, and new media projects. Disney Imagineers are uniquely talented individuals who bring together the best aspects of creativity, innovation, and passion. At Imagineering Research and Development, our mission is to use technology to build new experiences for our Guests and new tools for Imagineers and the Cast Members who power our parks. R&D is a team of engineers, designers, artists, and scientists who share a passion for solving hard problems and building ground-breaking experiences. As the Estimating and Scope Management Tech Lead, you are the senior individual contributor and technical anchor for these capabilities. You set the technical direction, drive execution alongside our partner teams, and elevate the engineers around you. You think in user problems first: the Imagineers using these tools are the people across the table, not tickets in a backlog. This role reports to the Manager, Software Development and partners closely with product managers, project managers, and business stakeholders. This role will report directly to the Sr. Manager of Software Development. This is a Full-Time role. What You Will Do • Own the technical direction - architecture, design choices, and integration strategy. • Lead delivery end-to-end - find the real problem underneath the stated one, prove feasibility fast, and ship what's worth shipping. Estimate, plan, design, implement, and close out software work for assigned scope, balancing evolving requirements against fixed budgets and schedules. • Build and maintain whole feature sets - from desktop and web applications through cloud-scale services and the data pipelines that connect them. • Partner across the Studio - translate product and business needs into technical requirements with product managers, project leads, and partner engineering teams; communicate trade-offs and risk early. • Set the engineering bar - lead code reviews, define and uphold standards and processes within the portfolio and contribute to studio-wide practice. • Build at the frontier - stay current on the tools changing how software gets made (AI-assisted development, modern data platforms, new frameworks), and bring what works back to the team. Required Qualifications & Skills • 8+ years of professional software development experience, with a demonstrated track record of leading technical work. • Strong proficiency in one or more modern languages (e.g., TypeScript, C#, Python, Java, JavaScript). • Working knowledge of CI/CD, infrastructure as code (e.g., Terraform), containerization (Docker), AWS, and observability tooling (e.g., Datadog, Splunk). • Experience designing and operating full-stack systems in the cloud, with sound instincts for security, performance, and reliability. • Fluency with modern engineering practice - version control, code review, automated testing, and workflow tooling (Git, GitLab, GitHub, JIRA, Jenkins). • Excellent written and verbal communication, including the ability to document decisions and explain technical trade-offs to non-engineering partners. • Willingness to travel occasionally on behalf of the company. Preferred Qualifications • Experience building software for estimating, project controls, or other business-critical domains. • Depth in data modeling, ETL/data pipelines, and warehouse technologies (e.g., Snowflake). • Familiarity with reactive front-end frameworks (Vue.js preferred) and full-stack TypeScript/Node.js. • Experience integrating or extending vendor SaaS platforms and managing technical aspects of vendor relationships. • Proficiency with AI-assisted development workflows and tooling (e.g., Copilot, Cursor, Claude Code). Education • Bachelor's degree in computer science, software engineering, or a related field Required. Additional Information: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Orlando, FL is $148,300.00-$198,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
About the Role & Team: Walt Disney Imagineering makes the impossible possible, by combining innovation and storytelling to bring Disney stories, characters, and worlds to life. Imagineering is the master planning, creative development, design, engineering, production, project management, and research and development arm of The Walt Disney Company. Its talented Imagineers are responsible for the creation - from concept initiation through installation - of all Disney Resorts, theme parks and attractions, real estate developments, regional entertainment venues, and new media projects. Disney Imagineers are uniquely talented individuals who bring together the best aspects of creativity, innovation, and passion. At Imagineering Research and Development, our mission is to use technology to build new experiences for our Guests and new tools for Imagineers and the Cast Members who power our parks. R&D is a team of engineers, designers, artists, and scientists who share a passion for solving hard problems and building ground-breaking experiences. As the Estimating and Scope Management Tech Lead, you are the senior individual contributor and technical anchor for these capabilities. You set the technical direction, drive execution alongside our partner teams, and elevate the engineers around you. You think in user problems first: the Imagineers using these tools are the people across the table, not tickets in a backlog. This role reports to the Manager, Software Development and partners closely with product managers, project managers, and business stakeholders. This role will report directly to the Sr. Manager of Software Development. This is a Full-Time role. What You Will Do • Own the technical direction - architecture, design choices, and integration strategy. • Lead delivery end-to-end - find the real problem underneath the stated one, prove feasibility fast, and ship what's worth shipping. Estimate, plan, design, implement, and close out software work for assigned scope, balancing evolving requirements against fixed budgets and schedules. • Build and maintain whole feature sets - from desktop and web applications through cloud-scale services and the data pipelines that connect them. • Partner across the Studio - translate product and business needs into technical requirements with product managers, project leads, and partner engineering teams; communicate trade-offs and risk early. • Set the engineering bar - lead code reviews, define and uphold standards and processes within the portfolio and contribute to studio-wide practice. • Build at the frontier - stay current on the tools changing how software gets made (AI-assisted development, modern data platforms, new frameworks), and bring what works back to the team. Required Qualifications & Skills • 8+ years of professional software development experience, with a demonstrated track record of leading technical work. • Strong proficiency in one or more modern languages (e.g., TypeScript, C#, Python, Java, JavaScript). • Working knowledge of CI/CD, infrastructure as code (e.g., Terraform), containerization (Docker), AWS, and observability tooling (e.g., Datadog, Splunk). • Experience designing and operating full-stack systems in the cloud, with sound instincts for security, performance, and reliability. • Fluency with modern engineering practice - version control, code review, automated testing, and workflow tooling (Git, GitLab, GitHub, JIRA, Jenkins). • Excellent written and verbal communication, including the ability to document decisions and explain technical trade-offs to non-engineering partners. • Willingness to travel occasionally on behalf of the company. Preferred Qualifications • Experience building software for estimating, project controls, or other business-critical domains. • Depth in data modeling, ETL/data pipelines, and warehouse technologies (e.g., Snowflake). • Familiarity with reactive front-end frameworks (Vue.js preferred) and full-stack TypeScript/Node.js. • Experience integrating or extending vendor SaaS platforms and managing technical aspects of vendor relationships. • Proficiency with AI-assisted development workflows and tooling (e.g., Copilot, Cursor, Claude Code). Education • Bachelor's degree in computer science, software engineering, or a related field Required. Additional Information: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Orlando, FL is $148,300.00-$198,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Description: Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the day-to-day support duties. The Epic Application Analyst understands their assigned applications, their value to the business aspects of clinical operations and assists users to maximize the utility of the clinical system. In this role, the Epic Application Analyst serves as the liaison between the user community, IT, the Epic build team and other departments as necessary. Additionally, the Epic Application Analyst performs all design, build, optimization, and upgrade tasks for assigned module(s) and associated integrations. This position is primarily remote but must be able to travel onsite to our facilities for projects. This position is primarily remote but must be able to travel onsite to our facilities for projects. To qualify you must have: Associate or Bachelor's degree in healthcare, business management, or information systems. Experience in scheduling, registration, insurance verification and pre-authorization preferred. Proven skills in problem-solving. Strong analytical and technical skills. Exposure and general understanding of front end workflows. Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design. General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless. Ability and commitment to meet deadlines and cope in a fast-paced environment. Capable of working well in a diverse, multidisciplinary team and successfully interacting with others at all levels of the organization, including remote teams. Ability to maintain a professional attitude and demeanor in both normal and pressure situations. Proficient MS Office skills. Epic proficiency/certification preferred or must obtain Epic proficiency/certification during the introductory period. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection PI578186cef20a-3272
08/04/2026
Full time
Job Description: Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the day-to-day support duties. The Epic Application Analyst understands their assigned applications, their value to the business aspects of clinical operations and assists users to maximize the utility of the clinical system. In this role, the Epic Application Analyst serves as the liaison between the user community, IT, the Epic build team and other departments as necessary. Additionally, the Epic Application Analyst performs all design, build, optimization, and upgrade tasks for assigned module(s) and associated integrations. This position is primarily remote but must be able to travel onsite to our facilities for projects. This position is primarily remote but must be able to travel onsite to our facilities for projects. To qualify you must have: Associate or Bachelor's degree in healthcare, business management, or information systems. Experience in scheduling, registration, insurance verification and pre-authorization preferred. Proven skills in problem-solving. Strong analytical and technical skills. Exposure and general understanding of front end workflows. Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design. General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless. Ability and commitment to meet deadlines and cope in a fast-paced environment. Capable of working well in a diverse, multidisciplinary team and successfully interacting with others at all levels of the organization, including remote teams. Ability to maintain a professional attitude and demeanor in both normal and pressure situations. Proficient MS Office skills. Epic proficiency/certification preferred or must obtain Epic proficiency/certification during the introductory period. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection PI578186cef20a-3272
Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388
08/04/2026
Full time
Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Oracle SCM to join our Managed Services practice. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM) Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business/ functional requirements Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients, and Oracle Order Management, Procurement, Global Trade Management experience is required Bachelor's degree from an accredited college/university in an appropriate field is required Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud Applications. Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) Excellent written and verbal communication, facilitation, and presentation skills Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively Ability to travel as necessary depending on client and business needs Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
08/04/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Oracle SCM to join our Managed Services practice. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM) Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business/ functional requirements Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients, and Oracle Order Management, Procurement, Global Trade Management experience is required Bachelor's degree from an accredited college/university in an appropriate field is required Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud Applications. Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) Excellent written and verbal communication, facilitation, and presentation skills Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively Ability to travel as necessary depending on client and business needs Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Oracle SCM to join our Managed Services practice. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM) Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business/ functional requirements Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients, and Oracle Order Management, Procurement, Global Trade Management experience is required Bachelor's degree from an accredited college/university in an appropriate field is required Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud Applications. Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) Excellent written and verbal communication, facilitation, and presentation skills Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively Ability to travel as necessary depending on client and business needs Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
08/04/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Oracle SCM to join our Managed Services practice. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM) Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business/ functional requirements Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients, and Oracle Order Management, Procurement, Global Trade Management experience is required Bachelor's degree from an accredited college/university in an appropriate field is required Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud Applications. Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) Excellent written and verbal communication, facilitation, and presentation skills Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively Ability to travel as necessary depending on client and business needs Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Oracle SCM to join our Managed Services practice. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM) Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business/ functional requirements Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients, and Oracle Order Management, Procurement, Global Trade Management experience is required Bachelor's degree from an accredited college/university in an appropriate field is required Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud Applications. Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) Excellent written and verbal communication, facilitation, and presentation skills Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively Ability to travel as necessary depending on client and business needs Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
08/04/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Oracle SCM to join our Managed Services practice. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM) Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business/ functional requirements Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients, and Oracle Order Management, Procurement, Global Trade Management experience is required Bachelor's degree from an accredited college/university in an appropriate field is required Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud Applications. Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) Excellent written and verbal communication, facilitation, and presentation skills Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively Ability to travel as necessary depending on client and business needs Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
MANTECH seeks a motivated, career and customer-oriented Information Technology/Assurance Specialist III to join our team in El Segundo, CA. The Information Technology/Assurance Specialist III will leverage their strong technical background and knowledge to support Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. You will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establishing complex operational software configuration controls and system interfaces for assigned computer systems. Maintaining file servers, firewalls, network access, and Security Monitoring Systems while ensuring all system documentation is current. Analyzing and troubleshooting system anomalies to ensure optimum equipment performance and supporting operational tests. Reviewing, preparing, and updating AIS accreditation packages and notifying customers of changes affecting certification. Identifying AIS vulnerabilities, implementing effective countermeasures, and performing routine AIS self-inspections. Ensuring all AIS and network nodes are operated, maintained, and disposed of in strict accordance with security policies. Providing leadership, mentoring, and quality assurance for team members while managing account creations and help desk support. Must meet DoD 8570.01-M IAT Level 2 and IAM Level 1 certification requirements within 6 months of the date of hire. Minimum Qualifications: Bachelor's degree; an additional 4 years of related experience might be substituted for a degree. 6+ years of relevant SCI or SAP experience. Working knowledge of LAN/WAN technologies and data backup technologies to include communication security (COMSEC) integration. Familiarity with security policy manuals including ICDs, JAFANs, DoD Manuals, and guiding policy documents. Preferred Qualifications : Minimum 3 years of SAP-related experience is highly desired. Completed training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF). Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross-domain solutions is desired. Possession of a high degree of originality, creativity, and initiative requiring minimal supervision. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Willingness to submit to a Counterintelligence polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Must be able to lift up to 50 lbs.
08/04/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Information Technology/Assurance Specialist III to join our team in El Segundo, CA. The Information Technology/Assurance Specialist III will leverage their strong technical background and knowledge to support Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. You will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establishing complex operational software configuration controls and system interfaces for assigned computer systems. Maintaining file servers, firewalls, network access, and Security Monitoring Systems while ensuring all system documentation is current. Analyzing and troubleshooting system anomalies to ensure optimum equipment performance and supporting operational tests. Reviewing, preparing, and updating AIS accreditation packages and notifying customers of changes affecting certification. Identifying AIS vulnerabilities, implementing effective countermeasures, and performing routine AIS self-inspections. Ensuring all AIS and network nodes are operated, maintained, and disposed of in strict accordance with security policies. Providing leadership, mentoring, and quality assurance for team members while managing account creations and help desk support. Must meet DoD 8570.01-M IAT Level 2 and IAM Level 1 certification requirements within 6 months of the date of hire. Minimum Qualifications: Bachelor's degree; an additional 4 years of related experience might be substituted for a degree. 6+ years of relevant SCI or SAP experience. Working knowledge of LAN/WAN technologies and data backup technologies to include communication security (COMSEC) integration. Familiarity with security policy manuals including ICDs, JAFANs, DoD Manuals, and guiding policy documents. Preferred Qualifications : Minimum 3 years of SAP-related experience is highly desired. Completed training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF). Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross-domain solutions is desired. Possession of a high degree of originality, creativity, and initiative requiring minimal supervision. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Willingness to submit to a Counterintelligence polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Must be able to lift up to 50 lbs.
