Description: Position Summary The leasing consultant's focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents Pay $19.00. Ongoing Essential Duties Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects Strives to meet and exceed occupancy goals Is familiar with Fair Housing Regulations and performs all tasks accordingly Maintains a working knowledge of the local community, including local schools, business, and events Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities Serves as a first point of contact for residents, works to resolve any issues or complaints. Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects Quickly escalates any customer service issues to site management when support is needed Communicates effectively to site management and maintenance team to resolve any noticed issues Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site Enthusiastically greets each person who enters the office Approaches each situation in a friendly and helpful manner Maintains a pleasant, professional, and cheerful presence at all times Always presents a professional appearance and follows established dress code policy Strives to learn the assistant community manager's role and can fill in for the assistant community manager when needed. Other duties as assigned Requirements: Required Skills/Abilities: Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook Experience in social media and technology Proficiency in converting phone calls to appointments and appointments to leases (Sales) Ability to act independently and make decisions Excellent verbal and written communication skills Flexibility to work weekends, overtime, and other unscheduled times as required Supervisory Responsibilities: This position does not have supervisory responsibilities Education and Experience: Customer service experience At least 6 months experience in the apartment, leasing, or hospitality industry preferred High school diploma or equivalent combination of education required Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Compensation details: 19-19 Hourly Wage PIcbe3232ae5-
06/15/2026
Full time
Description: Position Summary The leasing consultant's focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents Pay $19.00. Ongoing Essential Duties Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects Strives to meet and exceed occupancy goals Is familiar with Fair Housing Regulations and performs all tasks accordingly Maintains a working knowledge of the local community, including local schools, business, and events Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities Serves as a first point of contact for residents, works to resolve any issues or complaints. Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects Quickly escalates any customer service issues to site management when support is needed Communicates effectively to site management and maintenance team to resolve any noticed issues Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site Enthusiastically greets each person who enters the office Approaches each situation in a friendly and helpful manner Maintains a pleasant, professional, and cheerful presence at all times Always presents a professional appearance and follows established dress code policy Strives to learn the assistant community manager's role and can fill in for the assistant community manager when needed. Other duties as assigned Requirements: Required Skills/Abilities: Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook Experience in social media and technology Proficiency in converting phone calls to appointments and appointments to leases (Sales) Ability to act independently and make decisions Excellent verbal and written communication skills Flexibility to work weekends, overtime, and other unscheduled times as required Supervisory Responsibilities: This position does not have supervisory responsibilities Education and Experience: Customer service experience At least 6 months experience in the apartment, leasing, or hospitality industry preferred High school diploma or equivalent combination of education required Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Compensation details: 19-19 Hourly Wage PIcbe3232ae5-
Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options. We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career. Visit our website to learn more about our competitive benefit programs - Principle Duties and Responsibilities 1. Provides technical oversight, leadership, and direction to the IS technical services team. 2. Manages resources and processes required to design, plan, and support all information systems, technologies, and services. 3. Identifies opportunities for team training and skills advancement. 4. Manages projects and work of the team in alignment with executing team goals and objectives. 5. Manages team communications to ensure the IS technical team has the necessary information and necessary tools. 6. Creates operational/team processes to ensure they are effective, documented and followed. 7. Ensures team is allocated accordingly based upon experience, expertise & interest. 8. Safeguards assets by planning, implementing disaster recovery, back-up procedures, information security and control structures. 9. Provides advice and options on new system components and compatibility issues. 10. Identifies and acts on opportunities to improve software and system updates. 11. Oversees and maintains detailed architecture, infrastructure, system standards and documents. 12. Supports the analysis, planning, implementation and evaluation of relevant process improvement projects. 13. Communicates with individuals and project leaders to deliver the best solution for the process improvement projects. 14. Recommends and coordinates upgrades/replacements of end-user's hardware, wiring, network hardware, and servers. 15. Interviews and makes recommendations for hiring candidates for IS technical services team. 16. Stays up to date with information technologies, solutions, and vendors that could be applied to address business needs. 17. Understands and is knowledgeable in network security. 18. Provides support after hours for escalated calls. 19. Performs yearly technology reviews and provides recommendations to support operations. Job Specifications 1. Bachelor's Degree in Information Technology, Computer Science or a related field is preferred. 2. 3+ years experience managing teams that support network servers, infrastructure, desktop, and peripheral devices in a mixed environment. 3. Experience with people management skills, including conflict resolution and facilitation. 4. Leadership abilities with the focus on bringing people together to execute department and company goals. 5. Ability to provide training and personal development to team members. 6. Strong judgment and decision-making skills. 7. Strong technology system skills and knowledge is required. Working Conditions 1. Office environment. 2. Job requirements may demand overtime and/or evening or weekend scheduling. 3. Travel up to 20% of the time. This position is eligible for a bonus based on company goals/performance. Recipe for Success Reser's is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser's has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser's family of brands include Reser's American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser's operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
06/15/2026
Full time
Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options. We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career. Visit our website to learn more about our competitive benefit programs - Principle Duties and Responsibilities 1. Provides technical oversight, leadership, and direction to the IS technical services team. 2. Manages resources and processes required to design, plan, and support all information systems, technologies, and services. 3. Identifies opportunities for team training and skills advancement. 4. Manages projects and work of the team in alignment with executing team goals and objectives. 5. Manages team communications to ensure the IS technical team has the necessary information and necessary tools. 6. Creates operational/team processes to ensure they are effective, documented and followed. 7. Ensures team is allocated accordingly based upon experience, expertise & interest. 8. Safeguards assets by planning, implementing disaster recovery, back-up procedures, information security and control structures. 9. Provides advice and options on new system components and compatibility issues. 10. Identifies and acts on opportunities to improve software and system updates. 11. Oversees and maintains detailed architecture, infrastructure, system standards and documents. 12. Supports the analysis, planning, implementation and evaluation of relevant process improvement projects. 13. Communicates with individuals and project leaders to deliver the best solution for the process improvement projects. 14. Recommends and coordinates upgrades/replacements of end-user's hardware, wiring, network hardware, and servers. 15. Interviews and makes recommendations for hiring candidates for IS technical services team. 16. Stays up to date with information technologies, solutions, and vendors that could be applied to address business needs. 17. Understands and is knowledgeable in network security. 18. Provides support after hours for escalated calls. 19. Performs yearly technology reviews and provides recommendations to support operations. Job Specifications 1. Bachelor's Degree in Information Technology, Computer Science or a related field is preferred. 2. 3+ years experience managing teams that support network servers, infrastructure, desktop, and peripheral devices in a mixed environment. 3. Experience with people management skills, including conflict resolution and facilitation. 4. Leadership abilities with the focus on bringing people together to execute department and company goals. 5. Ability to provide training and personal development to team members. 6. Strong judgment and decision-making skills. 7. Strong technology system skills and knowledge is required. Working Conditions 1. Office environment. 2. Job requirements may demand overtime and/or evening or weekend scheduling. 3. Travel up to 20% of the time. This position is eligible for a bonus based on company goals/performance. Recipe for Success Reser's is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser's has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser's family of brands include Reser's American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser's operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Position Title: IT Assistant Location: Palestine, TX Job Category: Full-time, Troubleshooting Description: Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching for friendly, energetic, and highly motivated candidates to join our team! We are looking for technically skilled candidates for the position of IT Assistant. Benefits: 401(k) Paid Vacation Schedule: Monday - Friday / 8-hour shift On call - weekends / holidays (rotating) IT Assistant Responsibilities: Installing and configuring hardware and software components on location Troubleshooting and installing Printer/Copier/Scanner machine, hardware and software issues, point of sale systems, digital menu boards, online platforms Providing technical support for end users in Office 365 and other software Installing / Re-installing / Troubleshooting / Upgrading of Hardware/Software Work on rack and non-rack mounted equipment. (Audio, Camera, & Networking) Installing and upgrading various software as needed Provide support to users through Help Desk Ticketing, Phone, and Remote Desktop Establishing good relationships with all departments and colleagues Manage and update technical and procedural documentation as well as trouble tickets Performing duties as assigned by Manager/ Supervisor Requirements Associate degree or industry recognized certificate in Computer Science 2+ years of experience in computer networks and systems administration / maintenance Strong knowledge of Microsoft Windows operating systems, Active Directory, & DNS Must possess strong knowledge of and be able to troubleshoot LAN, WAN, & VPN Must be able to lift to 30 lbs. and be able to work in confined spaces. Must be able to climb up and down a 10' ladder Must be able to run network cables in attics and other cramped non-air-conditioned spaces for short periods of time. Must possess a clear driving record and be able to travel to locations to perform repairs Network related certifications a plus Good written and verbal communication skills Good interpersonal and problem-solving skills Experience: Troubleshooting: 2 years (Preferred) Windows: 2 years (Preferred) PI177e7a5e320c-8892
06/07/2026
Full time
Position Title: IT Assistant Location: Palestine, TX Job Category: Full-time, Troubleshooting Description: Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching for friendly, energetic, and highly motivated candidates to join our team! We are looking for technically skilled candidates for the position of IT Assistant. Benefits: 401(k) Paid Vacation Schedule: Monday - Friday / 8-hour shift On call - weekends / holidays (rotating) IT Assistant Responsibilities: Installing and configuring hardware and software components on location Troubleshooting and installing Printer/Copier/Scanner machine, hardware and software issues, point of sale systems, digital menu boards, online platforms Providing technical support for end users in Office 365 and other software Installing / Re-installing / Troubleshooting / Upgrading of Hardware/Software Work on rack and non-rack mounted equipment. (Audio, Camera, & Networking) Installing and upgrading various software as needed Provide support to users through Help Desk Ticketing, Phone, and Remote Desktop Establishing good relationships with all departments and colleagues Manage and update technical and procedural documentation as well as trouble tickets Performing duties as assigned by Manager/ Supervisor Requirements Associate degree or industry recognized certificate in Computer Science 2+ years of experience in computer networks and systems administration / maintenance Strong knowledge of Microsoft Windows operating systems, Active Directory, & DNS Must possess strong knowledge of and be able to troubleshoot LAN, WAN, & VPN Must be able to lift to 30 lbs. and be able to work in confined spaces. Must be able to climb up and down a 10' ladder Must be able to run network cables in attics and other cramped non-air-conditioned spaces for short periods of time. Must possess a clear driving record and be able to travel to locations to perform repairs Network related certifications a plus Good written and verbal communication skills Good interpersonal and problem-solving skills Experience: Troubleshooting: 2 years (Preferred) Windows: 2 years (Preferred) PI177e7a5e320c-8892
Description: The Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our housekeeping hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you! WORKING HOURS: Seasonal, Part-time starting in May Days will vary depending on needs of the department and can be Sunday-Saturday Scheduled hours can be from 7am-8pm but most occur 10am-8pm 10-25 hours/week depending on occupancy and position High activity around all holidays and weekends $17/hour and up depending on experience. RESPONSIBILITIES Ensures customers receive a high level of service consistent with our customer service philosophy Communicate with all staff and management using Teams Enforce campground policies and implement solutions consistent with goals of park Proactive guest management to ensure positive environment for all guests Coordinate with Guest Service/Front Desk staff for guest arrivals Coordinate with Guest Service/Front Desk staff for problem resolution when applicable Utilize creative problem solving skills Daily cleaning and maintenance of the restroom facilities Janitorial duties on all buildings at the campground Cleaning and preparation of deluxe cabins and deluxe tents for guest arrivals. This includes but is not limited to: striping of linens, washing of dishes, cleaning of all surfaces, making beds, vacuuming, replenishment of consumables, tidiness of outside areas, etc. Laundry of linens for deluxe accommodations as needed Contribute to the organization of all housekeeping supplies Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground. Requirements: • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Climb stairs, bend, lift, and move repetitively as needed • Ability to thrive in a fast-paced environment • Actively communicate both verbally and written • Speak English, bilingual a plus PM21 PI34f4311ccd54-8349
06/01/2026
Full time
Description: The Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our housekeeping hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you! WORKING HOURS: Seasonal, Part-time starting in May Days will vary depending on needs of the department and can be Sunday-Saturday Scheduled hours can be from 7am-8pm but most occur 10am-8pm 10-25 hours/week depending on occupancy and position High activity around all holidays and weekends $17/hour and up depending on experience. RESPONSIBILITIES Ensures customers receive a high level of service consistent with our customer service philosophy Communicate with all staff and management using Teams Enforce campground policies and implement solutions consistent with goals of park Proactive guest management to ensure positive environment for all guests Coordinate with Guest Service/Front Desk staff for guest arrivals Coordinate with Guest Service/Front Desk staff for problem resolution when applicable Utilize creative problem solving skills Daily cleaning and maintenance of the restroom facilities Janitorial duties on all buildings at the campground Cleaning and preparation of deluxe cabins and deluxe tents for guest arrivals. This includes but is not limited to: striping of linens, washing of dishes, cleaning of all surfaces, making beds, vacuuming, replenishment of consumables, tidiness of outside areas, etc. Laundry of linens for deluxe accommodations as needed Contribute to the organization of all housekeeping supplies Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground. Requirements: • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Climb stairs, bend, lift, and move repetitively as needed • Ability to thrive in a fast-paced environment • Actively communicate both verbally and written • Speak English, bilingual a plus PM21 PI34f4311ccd54-8349
Yosemite Community College District
Modesto, California
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
01/16/2026
Full time
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details
01/16/2026
Full time
Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details
Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Position Summary Reporting to the Chief Information Officer, the Manager of Technology Operations leads the planning, delivery, and continuous improvement of the College's technology services and infrastructure. This role ensures reliable, secure, and high-performing systems that support teaching, learning, and administrative operations. The Manager oversees core functions including infrastructure, cybersecurity, classroom technology, and the helpdesk, while advancing innovation through emerging technologies such as AI to enhance efficiency, engagement, and data-informed decision-making. Serving as a key member of the IT leadership team, the Manager provides strategic and operational guidance, manages budgets, and mentors staff to foster a high-performing, service-oriented culture. The position plays a vital role in aligning technology operations with institutional goals, and supporting the College's focus of academic and operational excellence. Primary Duties and Responsibilities (This list is not all-inclusive; other duties may be required and assigned.) IT Operation: Research, recommend, and procure hardware, software, security, and emerging technology solutions such as AI and analytics that align with the College's strategic objectives.Ensure the availability of reliable, secure, and high-performing technology environments that support teaching, learning, and administrative excellence.Develop and maintain comprehensive inventory management practices for hardware, software, and digital assets, including procurement, deployment, tracking, and lifecycle replacement.Explore and pilot innovative tools to enhance instructional delivery, streamline operations, and inform data-driven decision-making across the College.Collaborate with faculty, staff, and strategic partners to identify opportunities for technology adoption that strengthen student engagement, retention, and academic innovation.Proactively identify and mitigate operational and cybersecurity risks to safeguard institutional data and ensure responsible, ethical technology practices.Oversee the lifecycle management of network, security, and infrastructure systems, including monitoring, analysis, performance tuning, vendor collaboration, and asset management to support long-term institutional growth and innovation. Team Leadership: Lead, mentor, and develop a high-performing technology team, promoting innovation and adoption of emerging technologies, including AI.Recruit, train, and evaluate staff across technology operations, and cybersecurity to ensure reliable, secure, and efficient services.Collaborate with college staff to align team initiatives with institutional goals and support a service-oriented, data-influenced culture. Knowledge, Skills, and Abilities: Sound knowledge of IT systems (hardware/software/security), and cloud technology. Sound understanding of networks, security, telecommunications, databases and storage systems. Experience working with information technology budgets. Excellent organizational and leadership skills. Excellent analytical and problem-solving skills with an entrepreneurial mindset. Excellent vendor management skills. Excellent organizational skills and a commitment to continuous quality improvement. Strong interpersonal, communication and leadership skills. Ability to manage and prioritize tasks and projects. Team oriented and a commitment to diversity, equity, and inclusion. Qualifications Required Qualifications: Associate degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Minimum of three (3) years of experience in IT operations, infrastructure management, or related technology roles.Experience supervising staff, managing budgets, and overseeing secure and reliable IT environments.Preferred Qualifications: Bachelor's degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Industry recognized certificatesDemonstrated experience evaluating, piloting, and deploying AI-driven tools and solutionsOther Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files.The employee will be constantly required to sit, talk, hear, and type/write.The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.The employee must occasionally bend or squat and lift and/or push up to 25 pounds of general office items.Specific vision abilities required by this job include close, far, and field of vision.This position requires regular and punctual employee presence. Compensation: The salary is commensurate with qualifications and experience. Includes a comprehensive benefits package. Application Procedure: Apply at nicoletcollege.edu/employment . Attach a cover letter addressing how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial college transcripts. Applications received by 4 p.m. on Monday, December 1st, 2025, will receive full consideration. The position will remain open until filled. Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.
01/14/2026
Full time
Position Summary Reporting to the Chief Information Officer, the Manager of Technology Operations leads the planning, delivery, and continuous improvement of the College's technology services and infrastructure. This role ensures reliable, secure, and high-performing systems that support teaching, learning, and administrative operations. The Manager oversees core functions including infrastructure, cybersecurity, classroom technology, and the helpdesk, while advancing innovation through emerging technologies such as AI to enhance efficiency, engagement, and data-informed decision-making. Serving as a key member of the IT leadership team, the Manager provides strategic and operational guidance, manages budgets, and mentors staff to foster a high-performing, service-oriented culture. The position plays a vital role in aligning technology operations with institutional goals, and supporting the College's focus of academic and operational excellence. Primary Duties and Responsibilities (This list is not all-inclusive; other duties may be required and assigned.) IT Operation: Research, recommend, and procure hardware, software, security, and emerging technology solutions such as AI and analytics that align with the College's strategic objectives.Ensure the availability of reliable, secure, and high-performing technology environments that support teaching, learning, and administrative excellence.Develop and maintain comprehensive inventory management practices for hardware, software, and digital assets, including procurement, deployment, tracking, and lifecycle replacement.Explore and pilot innovative tools to enhance instructional delivery, streamline operations, and inform data-driven decision-making across the College.Collaborate with faculty, staff, and strategic partners to identify opportunities for technology adoption that strengthen student engagement, retention, and academic innovation.Proactively identify and mitigate operational and cybersecurity risks to safeguard institutional data and ensure responsible, ethical technology practices.Oversee the lifecycle management of network, security, and infrastructure systems, including monitoring, analysis, performance tuning, vendor collaboration, and asset management to support long-term institutional growth and innovation. Team Leadership: Lead, mentor, and develop a high-performing technology team, promoting innovation and adoption of emerging technologies, including AI.Recruit, train, and evaluate staff across technology operations, and cybersecurity to ensure reliable, secure, and efficient services.Collaborate with college staff to align team initiatives with institutional goals and support a service-oriented, data-influenced culture. Knowledge, Skills, and Abilities: Sound knowledge of IT systems (hardware/software/security), and cloud technology. Sound understanding of networks, security, telecommunications, databases and storage systems. Experience working with information technology budgets. Excellent organizational and leadership skills. Excellent analytical and problem-solving skills with an entrepreneurial mindset. Excellent vendor management skills. Excellent organizational skills and a commitment to continuous quality improvement. Strong interpersonal, communication and leadership skills. Ability to manage and prioritize tasks and projects. Team oriented and a commitment to diversity, equity, and inclusion. Qualifications Required Qualifications: Associate degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Minimum of three (3) years of experience in IT operations, infrastructure management, or related technology roles.Experience supervising staff, managing budgets, and overseeing secure and reliable IT environments.Preferred Qualifications: Bachelor's degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Industry recognized certificatesDemonstrated experience evaluating, piloting, and deploying AI-driven tools and solutionsOther Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files.The employee will be constantly required to sit, talk, hear, and type/write.The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.The employee must occasionally bend or squat and lift and/or push up to 25 pounds of general office items.Specific vision abilities required by this job include close, far, and field of vision.This position requires regular and punctual employee presence. Compensation: The salary is commensurate with qualifications and experience. Includes a comprehensive benefits package. Application Procedure: Apply at nicoletcollege.edu/employment . Attach a cover letter addressing how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial college transcripts. Applications received by 4 p.m. on Monday, December 1st, 2025, will receive full consideration. The position will remain open until filled. Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.
Overview GENERAL SUMMARY OF POSITION: The Technical Support Specialist II is a vital member of the UMass Medical School IT Helpdesk and IT Department as a whole. We strive to not only provide world class customer service, but to train and mentor our constituents and colleagues so they are empowered to become the best versions of themselves through technology. Under the direction of the Manager, IT Helpdesk or designee, the Technical Support Specialist II is responsible for delivering an exceptional customer exeperience for all issues reported to the IT department by the students, faculty and staff of UMass Medical School. The overall responsibility of this position is to triage, troubleshoot and resolve calls from our constituents and guide their requests through to completion. The position is very customer service focused and the ideal candidate will posses exceptional interpersonal skills. Responsibilities MAJOR RESPONSIBILITIES: Field incoming support requests through one of our omni channels of contact. Phone, Self Service,Walk-Ins and Live Chat Follow standard troubleshooting procedures to properly identify root causes, attempt troubleshooting and escalate as needed Understand and be able to effectively communicate all IT workflows, processes, and policies to our customers. Resolve a minimum 70% of your tickets and seeing reported issues through to a satisfactory resolution. Provide a world class customer experience for our constituents and maintain a 95% Net Promoter Score Develop your professional and technical skills through ongoing training and team led coaching/mentoring. Communicate with fellow team members effectively to share knowledge across the team. Lead and participate in projects approved by management that will improve the experience of our customers and colleagues. Identify software and systems that are non-compliant with UMass Med School IT policies and provide a solution to become compliant. Occasional weekend and night on-call duties. Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: A passion for Customer Service High School diploma and degree in progress or equivalent experience in a related field 2 years of related experience Possess the skills and foundational knowledge to understand, communicate and enforce our policies on Data Security Demonstrates exceptional interpersonal skills. Strong problem-solving skills. Ability to diagnose and resolve common Windows and MacOS inquiries including Microsoft 365 products. In depth understanding of computer systems and networks Adept at working through ambiguous situations. Skilled at setting priorities and working to target timelines and metrics. Ability to own the resolution of reported issues through to completion. Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers. Excellent listener and communicator; verbal and written. Strong organizational skills and the ability to handle multiple tasks concurrently. Ability to travel to off-site locations. Prior experience supporting users in technical capacity a plus, though not required. Additional Information PREFERRED QUALIFICATIONS: Bachelor's Degree in a related field or certifications that align with technical support.
01/14/2026
Full time
Overview GENERAL SUMMARY OF POSITION: The Technical Support Specialist II is a vital member of the UMass Medical School IT Helpdesk and IT Department as a whole. We strive to not only provide world class customer service, but to train and mentor our constituents and colleagues so they are empowered to become the best versions of themselves through technology. Under the direction of the Manager, IT Helpdesk or designee, the Technical Support Specialist II is responsible for delivering an exceptional customer exeperience for all issues reported to the IT department by the students, faculty and staff of UMass Medical School. The overall responsibility of this position is to triage, troubleshoot and resolve calls from our constituents and guide their requests through to completion. The position is very customer service focused and the ideal candidate will posses exceptional interpersonal skills. Responsibilities MAJOR RESPONSIBILITIES: Field incoming support requests through one of our omni channels of contact. Phone, Self Service,Walk-Ins and Live Chat Follow standard troubleshooting procedures to properly identify root causes, attempt troubleshooting and escalate as needed Understand and be able to effectively communicate all IT workflows, processes, and policies to our customers. Resolve a minimum 70% of your tickets and seeing reported issues through to a satisfactory resolution. Provide a world class customer experience for our constituents and maintain a 95% Net Promoter Score Develop your professional and technical skills through ongoing training and team led coaching/mentoring. Communicate with fellow team members effectively to share knowledge across the team. Lead and participate in projects approved by management that will improve the experience of our customers and colleagues. Identify software and systems that are non-compliant with UMass Med School IT policies and provide a solution to become compliant. Occasional weekend and night on-call duties. Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: A passion for Customer Service High School diploma and degree in progress or equivalent experience in a related field 2 years of related experience Possess the skills and foundational knowledge to understand, communicate and enforce our policies on Data Security Demonstrates exceptional interpersonal skills. Strong problem-solving skills. Ability to diagnose and resolve common Windows and MacOS inquiries including Microsoft 365 products. In depth understanding of computer systems and networks Adept at working through ambiguous situations. Skilled at setting priorities and working to target timelines and metrics. Ability to own the resolution of reported issues through to completion. Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers. Excellent listener and communicator; verbal and written. Strong organizational skills and the ability to handle multiple tasks concurrently. Ability to travel to off-site locations. Prior experience supporting users in technical capacity a plus, though not required. Additional Information PREFERRED QUALIFICATIONS: Bachelor's Degree in a related field or certifications that align with technical support.
Web Developer 2 - Hybrid or Remote School of Humanities and Sciences, Stanford, California, United States NewInformation Technology Services 1 day ago Post Date 107996 Requisition # This position has been deemed critical by the School of Humanities & Sciences Dean's Office and is exempt from the hiring freeze. Web Developer 2 - Hybrid or Remote The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 23 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Among the first departments established at Stanford University, the Department of Psychology has a long-standing tradition of ground-breaking theoretical research that also has powerful impact in the real world. The department is ranked as one of the top psychology programs in the nation and has been a leading psychology department among American universities for decades. This extraordinary achievement was honored by the Smithsonian Institution in Washington D.C. in 2003. JOB PURPOSE: The Learning Variability Network Exchange (LEVANTE) is an open-source, online assessment platform that is designed to provide a framework for measuring developmental variability across cultures ( ). Our current goal is to develop and maintain this platform to help researchers assess children in their research and practice. This technology has the potential to dramatically change the landscape of research into learning variability by allowing researchers to rapidly collect data at an unprecedented scale. We are looking for an experienced, full-stack web developer to join our team and help build out this platform to scale to meet the needs of research groups around the world studying thousands of children. Source code for the project can be found here: Core to our team's mission are: International diversity: Develop technology that catalyzes research across many different countries and contexts.Transparency and open-access: Create technology that meets a critical need for research sites in diverse communities and can be used under an open-access, not-for-profit model. This is a 100% FTE, 1-year fixed-term exempt position with the possibility of renewal. This position can be either remote or based on the Stanford campus. Duties include:Design and implement the LEVANTE dashboard for researchers to manage web experiments for children.Design, implement, and deploy web experiments on the LEVANTE platform from initial design and architecture through development, test, and deployment. Work with experimental psychologists to refine both core functionality and look and feel of the researcher dashboard to maximize its utility for researchers. Contribute to internationalization of web experiments on the LEVANTE platform. Core Duties: Design, implement, and deploy web-based applications and websites from initial design and architecture through development, test, and deployment.Implement and maintain content management systems, including installation, configuration, troubleshooting, and creation of Stanford-specific modules.Evaluate third-party modules for functionality, accessibility, security, and maintainability.Perform selected website administration duties for existing clients. Ensure web server and site technical performance.Create web pages and tools for Stanford websites using core technologies. Create and/or modify clean, well-structured, search engine optimization-friendly documented code.Provide technical expertise in front- and back-end web development. Support web infrastructure by providing end-user support, applications maintenance, product evaluation, back-end development, and internal management tools.Interpret website design and layout visually in a creative, contemporary style and fully integrated manner. Ensure high quality and consistent look and feel across multiple devices and browsers.Optimize the display of original online content, and collaborate with content manager to produce animated gifs, static buttons, and email and landing pages.Work with site architects to develop and document functional specifications based on requirements gathered from stakeholders. Support the implementation of life-cycle.Help develop and deploy upgrade/migration plans for existing content management system as needed. MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree and three years of relevant experience or a combination of education and relevant experience. Knowledge, Skills and Abilities:Excellent communication and interpersonal skills.Strong skills with Javascript (ES5, ES6), HTML5 and CSS3.Familiarity with Vue.js (preferred), React, Angular, or a similar modern web development framework.Familiarity with Firebase services including Firestore, Authentication, and Hosting.Knowledge of modern development tools, like Git.Experience in consuming and designing RESTful APIs. Preferred QualificationsFamiliarity with experimental psychology or other behavioral research disciplines.At least 1+ years of experience in Vue.js with knowledge of components and the composition API.Ability to write efficient, secure, clean, and scalable JavaScript/TypeScript code.Please provide a link to a publicly accessible pull request on GitHub in which you contribute significantly to a web development project. Certifications and Licenses: None PHYSICAL REQUIREMENTS :Constantly perform desk-based computer tasks, grasp lightly/fine manipulation.Frequently sitting.Occasionally stand/walk, use a telephone.Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. Strong visual acuity. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. This hybrid/ remote role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures . The compensation for this position will be based on the location of the successful candidate. The expected pay range for this position is $84,645.00 to $111,554.00 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. WORK STANDARDS:Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall . click apply for full job details
01/14/2026
Full time
Web Developer 2 - Hybrid or Remote School of Humanities and Sciences, Stanford, California, United States NewInformation Technology Services 1 day ago Post Date 107996 Requisition # This position has been deemed critical by the School of Humanities & Sciences Dean's Office and is exempt from the hiring freeze. Web Developer 2 - Hybrid or Remote The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 23 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Among the first departments established at Stanford University, the Department of Psychology has a long-standing tradition of ground-breaking theoretical research that also has powerful impact in the real world. The department is ranked as one of the top psychology programs in the nation and has been a leading psychology department among American universities for decades. This extraordinary achievement was honored by the Smithsonian Institution in Washington D.C. in 2003. JOB PURPOSE: The Learning Variability Network Exchange (LEVANTE) is an open-source, online assessment platform that is designed to provide a framework for measuring developmental variability across cultures ( ). Our current goal is to develop and maintain this platform to help researchers assess children in their research and practice. This technology has the potential to dramatically change the landscape of research into learning variability by allowing researchers to rapidly collect data at an unprecedented scale. We are looking for an experienced, full-stack web developer to join our team and help build out this platform to scale to meet the needs of research groups around the world studying thousands of children. Source code for the project can be found here: Core to our team's mission are: International diversity: Develop technology that catalyzes research across many different countries and contexts.Transparency and open-access: Create technology that meets a critical need for research sites in diverse communities and can be used under an open-access, not-for-profit model. This is a 100% FTE, 1-year fixed-term exempt position with the possibility of renewal. This position can be either remote or based on the Stanford campus. Duties include:Design and implement the LEVANTE dashboard for researchers to manage web experiments for children.Design, implement, and deploy web experiments on the LEVANTE platform from initial design and architecture through development, test, and deployment. Work with experimental psychologists to refine both core functionality and look and feel of the researcher dashboard to maximize its utility for researchers. Contribute to internationalization of web experiments on the LEVANTE platform. Core Duties: Design, implement, and deploy web-based applications and websites from initial design and architecture through development, test, and deployment.Implement and maintain content management systems, including installation, configuration, troubleshooting, and creation of Stanford-specific modules.Evaluate third-party modules for functionality, accessibility, security, and maintainability.Perform selected website administration duties for existing clients. Ensure web server and site technical performance.Create web pages and tools for Stanford websites using core technologies. Create and/or modify clean, well-structured, search engine optimization-friendly documented code.Provide technical expertise in front- and back-end web development. Support web infrastructure by providing end-user support, applications maintenance, product evaluation, back-end development, and internal management tools.Interpret website design and layout visually in a creative, contemporary style and fully integrated manner. Ensure high quality and consistent look and feel across multiple devices and browsers.Optimize the display of original online content, and collaborate with content manager to produce animated gifs, static buttons, and email and landing pages.Work with site architects to develop and document functional specifications based on requirements gathered from stakeholders. Support the implementation of life-cycle.Help develop and deploy upgrade/migration plans for existing content management system as needed. MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree and three years of relevant experience or a combination of education and relevant experience. Knowledge, Skills and Abilities:Excellent communication and interpersonal skills.Strong skills with Javascript (ES5, ES6), HTML5 and CSS3.Familiarity with Vue.js (preferred), React, Angular, or a similar modern web development framework.Familiarity with Firebase services including Firestore, Authentication, and Hosting.Knowledge of modern development tools, like Git.Experience in consuming and designing RESTful APIs. Preferred QualificationsFamiliarity with experimental psychology or other behavioral research disciplines.At least 1+ years of experience in Vue.js with knowledge of components and the composition API.Ability to write efficient, secure, clean, and scalable JavaScript/TypeScript code.Please provide a link to a publicly accessible pull request on GitHub in which you contribute significantly to a web development project. Certifications and Licenses: None PHYSICAL REQUIREMENTS :Constantly perform desk-based computer tasks, grasp lightly/fine manipulation.Frequently sitting.Occasionally stand/walk, use a telephone.Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. Strong visual acuity. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. This hybrid/ remote role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures . The compensation for this position will be based on the location of the successful candidate. The expected pay range for this position is $84,645.00 to $111,554.00 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. WORK STANDARDS:Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall . click apply for full job details
Description SUMMARY Provides customer and technical support for JC employees and students. Under the direction of the Information Technology Customer Experience Director coordinates training, processes, and staffing efforts for Solution Center and Student Employee functions by performing the following duties personally or through other departmental labor resources. Student Consultant Coordinator is responsible for teaching, and coaching staff as the first line of technical support defense by solving first-level issues. Responsible for understanding, supporting and actively demonstrating the College's beliefs, values, mission and vision and being in agreement to be evaluated by same. This position does not hold supervisory authority over professional staff and focuses on facilitating student success and supporting IT service operations. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIESincluding the following. Other duties may be assigned.Manages student employees assigned to the Information Technology Student Computer Consultant model. Coordinates student consultants within a variety of projects that strengthen the college.Provides first-level customer support for all Information Technology services. Utilizes call tracking software to create problem descriptions and assign requests appropriately. Serves as first-level technical support contact for faculty, staff and students utilizing Information Technology services. Assists Applications Coordinator with TDX Self-Service/Knowledge base and utilizes Solution Center software to organize client portal requests and identify process improvement needs.Sets own project and work request priorities. Assists in communication with other departments to determine technological needs. Consults with departments to develop system solutions consistent with organizational objectives.Provides direct customer support on the Solution Center phone lines, various instant messaging platforms, the Solution Center email, and through work requests utilizing remote support tools to troubleshoot complex problems with student, staff, and faculty computers. Monitors Solution Center customer satisfaction of services performed by Solution Center personnel/student consultants. Creates a positive impression of the Solution Center and Information Technology. Advocating for student and employee needs that are discovered while providing customer support.Coordinates staffing resources for front desk service, training student employees and co-workers, delegating work requests, developing documentation, and providing technical problem resolution. Coordinates and maintains the flow of the ITSM system as well as the work requests entered into the ITSM system by Solution Center staff ensuring that information is documented accurately and escalated to the correct 2nd level support team when necessary.Coordinate with CEP staff to ensure each campus has dedicated CEP program equipment both onsite and at Jackson College available for immediate deployment and replacement as needs arise.Serve as the Primary liaison to Corrections Education Program (CEP) staff to ensure that all dedicated CEP Jackson College IT equipment is functioning properly and coordinate with CEP staff and courier to collect and deliver all defective and replacement equipment. Develops software certification programs to educate the Consultants about technical and interpersonal problem-solving skills. Maintains Solution Center customer satisfaction by delivering quality customer support and understanding of customer needs. Creates and maintains a positive impression of the Solution Center.Utilizes the Solution Center software to collect and organize work request descriptions and resolutions created by the IT Students Consultants and shares reports with the Customer Experience Team.Assists the Information Technology Customer Experience Director with applicable and appropriate budgetary line items as requested.Monitors and escalates tickets to facilitate meeting service level expectations." SUPERVISORY RESPONSIBILITIES Trains, coordinates, and deploys student consultants while building an effective student work environment that meets the complex needs of the Information Technology Department, the student consultant, and the Institution. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Develops detailed standards & guidelines for daily operations and periodically makes technology and people management related improvements. Does not have hiring, disciplinary, or evaluative authority over professional employees. CONTACTS AND PURPOSE OF CONTACTS Internal:Frequent contacts with personnel, within and outside of the department, regarding topics pertaining to the daily operations of the Solution Center and TDX Self-Service development. Minimum Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of: MinimumWorking knowledge of Microsoft Office Experience within IT Help Desk EnvironmentsDemonstrated Team Leadership Experience PreferredHelpdesk software (current apps and versions)Room resource scheduling software (current apps and versions)Basic Canvas skillsComputer lab management techniques Skills and Abilities to: MinimumBe customer service oriented, self-motivated, and work under tight timelines with minimal supervisionManage multiple competing-priority projects by using time management techniques Participate in and/or lead successful technology projects and deployments involving testing, technical support, communication, training, scheduling, and implementation efforts Follow established guidelines which require occasional modifications in procedures Support a diverse population of users Provide excellent organizational, communication, and interpersonal skillsBe a strong leader and mentor to a wide variety of student employeesProvide conflict resolution and aid in coaching team members to be successful as students and employeesWork with confidential records and electronic files related to the position Education and Experience: MinimumAssociates Degree (in Education, Business Administration, Information Systems, or related field preferred)Two years of related experience PreferredBachelor's degree Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to effectively present information orally. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to work in teams or independently as the situation arises. Creative thinking is a must. Ability to handle change and multiple projects in a high volume, fast paced environment. Follow a project through from beginning to end. LICENSURE, CERTIFICATION, REGISTRATION OR OTHER REQUIREMENTS Must have a valid driver's license or state ID PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires that the employee is occasionally needed to work a flexible schedule to include some weekend and evening work. The work schedule is determined by coordinating/weighing the available technical and labor resources against prioritized work requests and pre-planned special events. Work may be required during scheduled technology implementations and unscheduled system failures. "This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision . click apply for full job details
01/14/2026
Full time
Description SUMMARY Provides customer and technical support for JC employees and students. Under the direction of the Information Technology Customer Experience Director coordinates training, processes, and staffing efforts for Solution Center and Student Employee functions by performing the following duties personally or through other departmental labor resources. Student Consultant Coordinator is responsible for teaching, and coaching staff as the first line of technical support defense by solving first-level issues. Responsible for understanding, supporting and actively demonstrating the College's beliefs, values, mission and vision and being in agreement to be evaluated by same. This position does not hold supervisory authority over professional staff and focuses on facilitating student success and supporting IT service operations. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIESincluding the following. Other duties may be assigned.Manages student employees assigned to the Information Technology Student Computer Consultant model. Coordinates student consultants within a variety of projects that strengthen the college.Provides first-level customer support for all Information Technology services. Utilizes call tracking software to create problem descriptions and assign requests appropriately. Serves as first-level technical support contact for faculty, staff and students utilizing Information Technology services. Assists Applications Coordinator with TDX Self-Service/Knowledge base and utilizes Solution Center software to organize client portal requests and identify process improvement needs.Sets own project and work request priorities. Assists in communication with other departments to determine technological needs. Consults with departments to develop system solutions consistent with organizational objectives.Provides direct customer support on the Solution Center phone lines, various instant messaging platforms, the Solution Center email, and through work requests utilizing remote support tools to troubleshoot complex problems with student, staff, and faculty computers. Monitors Solution Center customer satisfaction of services performed by Solution Center personnel/student consultants. Creates a positive impression of the Solution Center and Information Technology. Advocating for student and employee needs that are discovered while providing customer support.Coordinates staffing resources for front desk service, training student employees and co-workers, delegating work requests, developing documentation, and providing technical problem resolution. Coordinates and maintains the flow of the ITSM system as well as the work requests entered into the ITSM system by Solution Center staff ensuring that information is documented accurately and escalated to the correct 2nd level support team when necessary.Coordinate with CEP staff to ensure each campus has dedicated CEP program equipment both onsite and at Jackson College available for immediate deployment and replacement as needs arise.Serve as the Primary liaison to Corrections Education Program (CEP) staff to ensure that all dedicated CEP Jackson College IT equipment is functioning properly and coordinate with CEP staff and courier to collect and deliver all defective and replacement equipment. Develops software certification programs to educate the Consultants about technical and interpersonal problem-solving skills. Maintains Solution Center customer satisfaction by delivering quality customer support and understanding of customer needs. Creates and maintains a positive impression of the Solution Center.Utilizes the Solution Center software to collect and organize work request descriptions and resolutions created by the IT Students Consultants and shares reports with the Customer Experience Team.Assists the Information Technology Customer Experience Director with applicable and appropriate budgetary line items as requested.Monitors and escalates tickets to facilitate meeting service level expectations." SUPERVISORY RESPONSIBILITIES Trains, coordinates, and deploys student consultants while building an effective student work environment that meets the complex needs of the Information Technology Department, the student consultant, and the Institution. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Develops detailed standards & guidelines for daily operations and periodically makes technology and people management related improvements. Does not have hiring, disciplinary, or evaluative authority over professional employees. CONTACTS AND PURPOSE OF CONTACTS Internal:Frequent contacts with personnel, within and outside of the department, regarding topics pertaining to the daily operations of the Solution Center and TDX Self-Service development. Minimum Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of: MinimumWorking knowledge of Microsoft Office Experience within IT Help Desk EnvironmentsDemonstrated Team Leadership Experience PreferredHelpdesk software (current apps and versions)Room resource scheduling software (current apps and versions)Basic Canvas skillsComputer lab management techniques Skills and Abilities to: MinimumBe customer service oriented, self-motivated, and work under tight timelines with minimal supervisionManage multiple competing-priority projects by using time management techniques Participate in and/or lead successful technology projects and deployments involving testing, technical support, communication, training, scheduling, and implementation efforts Follow established guidelines which require occasional modifications in procedures Support a diverse population of users Provide excellent organizational, communication, and interpersonal skillsBe a strong leader and mentor to a wide variety of student employeesProvide conflict resolution and aid in coaching team members to be successful as students and employeesWork with confidential records and electronic files related to the position Education and Experience: MinimumAssociates Degree (in Education, Business Administration, Information Systems, or related field preferred)Two years of related experience PreferredBachelor's degree Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to effectively present information orally. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to work in teams or independently as the situation arises. Creative thinking is a must. Ability to handle change and multiple projects in a high volume, fast paced environment. Follow a project through from beginning to end. LICENSURE, CERTIFICATION, REGISTRATION OR OTHER REQUIREMENTS Must have a valid driver's license or state ID PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires that the employee is occasionally needed to work a flexible schedule to include some weekend and evening work. The work schedule is determined by coordinating/weighing the available technical and labor resources against prioritized work requests and pre-planned special events. Work may be required during scheduled technology implementations and unscheduled system failures. "This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision . click apply for full job details
Systems Administrator (COF) Kern Community College District Salary: $7,835.16 - $11,078.88 Monthly Job Type: Classified Job Number: FY24- Location: District Office, CA Department: Information Technology Services Basic Function Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. DISTINGUISHING CHARACTERISTICS: The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager. Representative Duties Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner Implement provisioning standards and methods for agile server deployment and decommissioning Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure Assist with research, selection and implementation of effective Systems monitoring tools Implement and help plan for upgrades to Systems infrastructure district wide Research and implement appropriate IT Security measures to keep KCCD's Systems infrastructure secure Implement and maintain backup and recovery procedures for district wide Systems infrastructure Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD's Systems infrastructure Develop and maintain documentation for KCCD's Systems infrastructure Receive, prioritize and respond to Help Desk service tickets for Systems related issues Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD's systems infrastructure Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure Assist with Systems design, capacity planning and performance tuning and management Backup other Systems team members as needed in the support of KCCD's Systems infrastructure Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies Perform related duties as assigned. Minimum Qualifications Any combination equivalent to : Associate's degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role. OR High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification. OR A Bachelor's degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification. PREFERRED: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required. Knowledge & Abilities KNOWLEDGE OF: Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).Advanced: Systems performance assessment and remediation.Intermediate: Virtualization (i.e. VMWARE) solutions and administration.Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.Principles of effective project management.Effective Customer Service skills and practices ABILITY TO: Effectively interact and negotiate with vendors.Assess and remedy system performance problemsTroubleshoot and resolve complex hardware and software problemsPlan and organize systems projects. Work independently with little direction.Prepare and follow work plans and time lines for projects and proposed systemsLearn new skills and adapt to changes in technologyCommunicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with others. SALARY RANGE$7,835.16 - $11,078.88 monthlyMaximum Entry Level Salary: $ 8,231.81 monthly SPECIAL INSTRUCTIONS First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by January 19, 2026, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any application packet must include: Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references - Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements . EEO Plan Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices . Discrimination Free Work Environment . The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. All applicants must apply online at . Emails will not be accepted. jeid-e8171cc914ed0348ab9553c905018f67 Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Administrator (COF) Kern Community College District Salary: $7,835.16 - $11,078.88 Monthly Job Type: Classified Job Number: FY24- Location: District Office, CA Department: Information Technology Services Basic Function Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. DISTINGUISHING CHARACTERISTICS: The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager. Representative Duties Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner Implement provisioning standards and methods for agile server deployment and decommissioning Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure Assist with research, selection and implementation of effective Systems monitoring tools Implement and help plan for upgrades to Systems infrastructure district wide Research and implement appropriate IT Security measures to keep KCCD's Systems infrastructure secure Implement and maintain backup and recovery procedures for district wide Systems infrastructure Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD's Systems infrastructure Develop and maintain documentation for KCCD's Systems infrastructure Receive, prioritize and respond to Help Desk service tickets for Systems related issues Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD's systems infrastructure Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure Assist with Systems design, capacity planning and performance tuning and management Backup other Systems team members as needed in the support of KCCD's Systems infrastructure Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies Perform related duties as assigned. Minimum Qualifications Any combination equivalent to : Associate's degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role. OR High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification. OR A Bachelor's degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification. PREFERRED: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required. Knowledge & Abilities KNOWLEDGE OF: Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).Advanced: Systems performance assessment and remediation.Intermediate: Virtualization (i.e. VMWARE) solutions and administration.Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.Principles of effective project management.Effective Customer Service skills and practices ABILITY TO: Effectively interact and negotiate with vendors.Assess and remedy system performance problemsTroubleshoot and resolve complex hardware and software problemsPlan and organize systems projects. Work independently with little direction.Prepare and follow work plans and time lines for projects and proposed systemsLearn new skills and adapt to changes in technologyCommunicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with others. SALARY RANGE$7,835.16 - $11,078.88 monthlyMaximum Entry Level Salary: $ 8,231.81 monthly SPECIAL INSTRUCTIONS First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by January 19, 2026, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any application packet must include: Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references - Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements . EEO Plan Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices . Discrimination Free Work Environment . The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. All applicants must apply online at . Emails will not be accepted. jeid-e8171cc914ed0348ab9553c905018f67 Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Product Manager, Personal Finance for All Graduate School of Business, Stanford, California, United States Information Technology Services Oct 15, 2025 Post Date 107540 Requisition # This position is a 2-year fixed-term role. Stanford Graduate School of Business Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact. We invite you to be part of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. The Initiative for Financial Decision-Making (IFDM), a collaboration among the Stanford Graduate School of Business (GSB), the Stanford Institute for Economic Policy Research (SIEPR), and the Economics Department, is recruiting a Product Manager for its Personal Finance for All efforts based at the GSB in Stanford, CA. IFDM is spearheading the effort to improve people's financial well-being through financial literacy. IFDM's mission is to equip people, especially the young and underprivileged, with skills for making informed financial decisions based on sound academic research insights. Despite the growth of personal finance education, challenges remain. IFDM works to support high schools, universities, and employers by providing tools, programs, and research-based evidence to promote financial literacy on a large scale. Funded through a generous gift, IFDM has ambitious goals and seeks a mission-driven Product Manager to lead the development of new technological platforms to transform IFDM's financial literacy curriculum into engaging, interactive learning experiences. This role is ideal for someone who thrives in a startup-like environment within an academic ecosystem and has experience developing apps. You will lead the full lifecycle of high-impact educational products, such as an app, an online resource library, and a chatbot. Additionally, you will collaborate with Stanford faculty, researchers, engineers, designers, and students to transform the academic curriculum into digital tools that teach core personal finance skills. Financial literacy is more important than ever. This project presents an opportunity to build something that matters at scale. You will help shape a product that has the potential to transform financial literacy outcomes. Primary responsibilities of the Product Manager include: Lead the design and development of digital applications (web and mobile), ensuring products are user-friendly, scalable, and aligned with IFDM goals. Translate financial literacy curriculum into modular, interactive content within a seamless app experience and other digital tools. Conduct user research and usability testing to continuously iterate and improve learning outcomes. Ensure accessibility and engagement across mobile (iOS/Android) and web platforms. Analyze and use user data to inform decision-making and drive product iteration. Develop lifecycle strategies to ensure continuity in the face of changes in operating systems and technical advancements. Manage planning, timelines, metrics, and stakeholder communications. Ensure work completion within schedule, budgetary, and design constraints; make decisions about analysis, design, and testing. Solve complex technical problems; provide alternative methods for achieving goals when necessary. Provide strategic planning for own work group; may assist higher-level management in broader scope strategic planning for a significant, complex, university-wide function or major initiative. Create procedures and guidelines to ensure compliance with university policy and federal and state regulations. Develop and manage budgets for projects or work groups. Oversee or assist in the preparation and submission of documentation, such as proposals, progress reports, or other contractual requirements. Monitor technology trends and evaluate emerging technologies for adoption and implementation. Work collaboratively with colleagues to leverage the university/school's investments in information technology. Work directly with Stanford faculty, researchers, and instructional designers to ensure educational rigor and engagement. Additional Responsibilities Remain adaptable and willing to take on various tasks as needed to support the IFDM's goals. Provide direction and insights on IFDM technical projects as requested to ensure consistency in the functionality and branding. MINIMUM REQUIREMENTS Education and Experience Bachelor's degree and ten years of relevant experience or a combination of education and relevant experience. Knowledge, Skills, and Abilities: Proven experience managing the development of web or mobile applications, ideally in the education, fintech, or nonprofit space. Detailed understanding of relevant technical knowledge and problem resolution. Strong customer relationship skills, consensus-building skills, and ability to establish effective working relationships in a diverse environment. Demonstrated leadership and supervisory skills, including conflict resolution. Demonstrated ability to lead, motivate, and develop staff. A strong grasp of digital user behavior and product design principles. Demonstrated ability to manage complex projects and cross-functional collaboration. Experience working closely with designers, engineers, and subject matter experts. Ability to synthesize complex information into clear, engaging digital experiences across multiple platforms and for targeted audiences. Familiarity with agile development, product analytics tools, and design tools. Passion for financial literacy, education, and making knowledge accessible to myriad users of IFDM apps and materials. PHYSICAL REQUIREMENTS: Frequently stand/walk, sit, grasp lightly/fine manipulate, perform desk-based computer tasks. Occasionally, use a telephone, write by hand, and lift/carry/push/pull objects that weigh up to 40 pounds. Rarely sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds. Ability to use voice to present information/communicate with others. On-campus mobility. WORKING CONDITIONS: May work extended hours, evenings, or weekends. May travel domestically. Occasional overnight travel. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $152,010-$179,801 per annum. This position is campus-based with limited hybrid flexibility and requires on-site presence during events and special engagements. Stanford University provides pay ranges that represent its good-faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, the base pay represents only one aspect of the total comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specific details about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Stanford's dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy and improve lives on a global sphere. We provide competitive salaries, excellent healthcare and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you: Freedom to grow. Take advantage of career development programs, tuition reimbursement, or course audits. Join a TedTalk, or film screening, or listen to a renowned author or leader discuss global issues. A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care, and caregiving support. A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes. Discovery and fun . click apply for full job details
01/14/2026
Full time
Product Manager, Personal Finance for All Graduate School of Business, Stanford, California, United States Information Technology Services Oct 15, 2025 Post Date 107540 Requisition # This position is a 2-year fixed-term role. Stanford Graduate School of Business Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact. We invite you to be part of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. The Initiative for Financial Decision-Making (IFDM), a collaboration among the Stanford Graduate School of Business (GSB), the Stanford Institute for Economic Policy Research (SIEPR), and the Economics Department, is recruiting a Product Manager for its Personal Finance for All efforts based at the GSB in Stanford, CA. IFDM is spearheading the effort to improve people's financial well-being through financial literacy. IFDM's mission is to equip people, especially the young and underprivileged, with skills for making informed financial decisions based on sound academic research insights. Despite the growth of personal finance education, challenges remain. IFDM works to support high schools, universities, and employers by providing tools, programs, and research-based evidence to promote financial literacy on a large scale. Funded through a generous gift, IFDM has ambitious goals and seeks a mission-driven Product Manager to lead the development of new technological platforms to transform IFDM's financial literacy curriculum into engaging, interactive learning experiences. This role is ideal for someone who thrives in a startup-like environment within an academic ecosystem and has experience developing apps. You will lead the full lifecycle of high-impact educational products, such as an app, an online resource library, and a chatbot. Additionally, you will collaborate with Stanford faculty, researchers, engineers, designers, and students to transform the academic curriculum into digital tools that teach core personal finance skills. Financial literacy is more important than ever. This project presents an opportunity to build something that matters at scale. You will help shape a product that has the potential to transform financial literacy outcomes. Primary responsibilities of the Product Manager include: Lead the design and development of digital applications (web and mobile), ensuring products are user-friendly, scalable, and aligned with IFDM goals. Translate financial literacy curriculum into modular, interactive content within a seamless app experience and other digital tools. Conduct user research and usability testing to continuously iterate and improve learning outcomes. Ensure accessibility and engagement across mobile (iOS/Android) and web platforms. Analyze and use user data to inform decision-making and drive product iteration. Develop lifecycle strategies to ensure continuity in the face of changes in operating systems and technical advancements. Manage planning, timelines, metrics, and stakeholder communications. Ensure work completion within schedule, budgetary, and design constraints; make decisions about analysis, design, and testing. Solve complex technical problems; provide alternative methods for achieving goals when necessary. Provide strategic planning for own work group; may assist higher-level management in broader scope strategic planning for a significant, complex, university-wide function or major initiative. Create procedures and guidelines to ensure compliance with university policy and federal and state regulations. Develop and manage budgets for projects or work groups. Oversee or assist in the preparation and submission of documentation, such as proposals, progress reports, or other contractual requirements. Monitor technology trends and evaluate emerging technologies for adoption and implementation. Work collaboratively with colleagues to leverage the university/school's investments in information technology. Work directly with Stanford faculty, researchers, and instructional designers to ensure educational rigor and engagement. Additional Responsibilities Remain adaptable and willing to take on various tasks as needed to support the IFDM's goals. Provide direction and insights on IFDM technical projects as requested to ensure consistency in the functionality and branding. MINIMUM REQUIREMENTS Education and Experience Bachelor's degree and ten years of relevant experience or a combination of education and relevant experience. Knowledge, Skills, and Abilities: Proven experience managing the development of web or mobile applications, ideally in the education, fintech, or nonprofit space. Detailed understanding of relevant technical knowledge and problem resolution. Strong customer relationship skills, consensus-building skills, and ability to establish effective working relationships in a diverse environment. Demonstrated leadership and supervisory skills, including conflict resolution. Demonstrated ability to lead, motivate, and develop staff. A strong grasp of digital user behavior and product design principles. Demonstrated ability to manage complex projects and cross-functional collaboration. Experience working closely with designers, engineers, and subject matter experts. Ability to synthesize complex information into clear, engaging digital experiences across multiple platforms and for targeted audiences. Familiarity with agile development, product analytics tools, and design tools. Passion for financial literacy, education, and making knowledge accessible to myriad users of IFDM apps and materials. PHYSICAL REQUIREMENTS: Frequently stand/walk, sit, grasp lightly/fine manipulate, perform desk-based computer tasks. Occasionally, use a telephone, write by hand, and lift/carry/push/pull objects that weigh up to 40 pounds. Rarely sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds. Ability to use voice to present information/communicate with others. On-campus mobility. WORKING CONDITIONS: May work extended hours, evenings, or weekends. May travel domestically. Occasional overnight travel. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $152,010-$179,801 per annum. This position is campus-based with limited hybrid flexibility and requires on-site presence during events and special engagements. Stanford University provides pay ranges that represent its good-faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, the base pay represents only one aspect of the total comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specific details about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Stanford's dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy and improve lives on a global sphere. We provide competitive salaries, excellent healthcare and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you: Freedom to grow. Take advantage of career development programs, tuition reimbursement, or course audits. Join a TedTalk, or film screening, or listen to a renowned author or leader discuss global issues. A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care, and caregiving support. A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes. Discovery and fun . click apply for full job details
Job Title: Application Services Manager Position Type: Management Position Code: 1AMI05 FTE: 1 Pay Rate (or Annual Salary): $146,685 - $178,325/annual Job Location: District Office - Dublin, 7600 Dublin Blvd., 3rd Floor, Dublin, CA 94568 Department: IT Services Job Summary: The Chabot-Las Positas Community College District is seeking an Application Services Manager for the District Office in Dublin, California. GENERAL DESCRIPTION Under the general direction of the Chief Technology Officer, provide leadership, consultation, and strategic direction for district-wide information technology activities with regard to the planning, analysis, design, development, installation, integration, and maintenance of software applications and online systems. Create, maintain and execute system project plans. Work with classified staff to resolve functional and technical issues in the administrative systems environment. APPOINTMENT The Application Services Manager shall be selected by the Governing Board upon the nomination of the District Chancellor. NOTE: This class specification is not necessarily all-inclusive in terms of the duties and responsibilities. Representative Duties: 1. Plan, organize, and coordinate District information technology activities and operations with regard to application development and integration. 2. Develop and execute goals, objectives, policies, and procedures in the areas of application development and integration which guide and govern practices across all District colleges and locations. 3. Consult with management and various committees to facilitate the identification and prioritization of current and future administrative application needs and solutions; analyze technology needs and provide direction for software and systems acquisitions and upgrades. 4. Supervise, hire, train, and evaluate information technology department staff engaged in designing, implementing, programming, and maintaining District software applications, including in-house and third-party solutions. 5. Ensure compliance with Federal and State requirements and standards; and, coordinate with departments to demonstrate that applicable standards are met. 6. Direct the testing, training, and evaluation of District software systems and applications. 7. Manage large-scale application software implementation projects, including development, integration, testing, troubleshooting, training, and final user acceptance. 8. Oversee the development, maintenance, support, and training for the District and related websites, portals, and mobile apps. 9. Coordinate and direct the development, implementation, and monitoring of security policies and practices for District applications. 10. Chair multiple committees and working groups that provide direction and feedback on critical systems and applications. 11. Develop, monitor, and maintain the unit's budget in collaboration with the Chief Technology Officer and prepare related reports; budget for ongoing upgrades and support necessary to sustain District needs and future growth. 12. Oversee the operation of the district-wide help desk system used to record and assign service calls; provide direction to information technology staff on prioritizing work requests. 13. Coordinate activities with software application vendors; assist the purchasing department in the acquisition of information systems software and services. 14. Develop, implement, update, and ensure compliance with information technology department program plans and service unit outcomes as well as preparing related documentation. 15. Prepare reports, documentation, and proposals pertaining to District applications and services; recommend and implement improvements to department documentation processes and standards. 16. Perform other duties as assigned. Minimum Education and Experience: An equivalent combination of education and experience which indicates possession of knowledge and skills required to perform the duties of this position. Education/Training: Bachelor's degree. Experience: Six (6) years of experience in system design, programming, testing, implementation, and user training including two years of experience supervising software development staff and managing related projects. Demonstrate sensitivity to and an understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, including those with physical and/or learning disabilities. Minimum Qualifications: Knowledge of: 1. Educational administrative software systems (Ellucian Products (Banner, DegreeWorks, Recruit, Advise, etc.) preferred) 2. Principles of supervision, training, and performance evaluation 3. Operations, activities, and services of a software programming and development unit 4. Modern computer development and programming languages 5. User software applications 6. Computer operating systems 7. Pertinent Federal, State, and local laws, codes, and regulations 8. District organization, operations, policies, procedures, and objectives 9. Principles of budget development and maintenance 10. Principles of report preparation 11. Principles of program planning and program review 12. Modern office procedures and equipment 13. English grammar, spelling, and composition 14. Methods and techniques of conflict resolution and negotiation Ability to: 1. Communicate clearly and concisely, both orally and in writing 2. Analyze situations accurately and adopt effective courses of action 3. Implement and facilitate organizational change 4. Lead, motivate, select, train, supervise, and evaluate personnel 5. Maintain current knowledge of technological trends and advances in the field to provide direction for future District systems and applications 6. Analyze fiscal information to develop and maintain budgets 7. Plan and organize work to meet changing priorities and deadlines 8. Collaborate with others to carry out work 9. Establish and maintain effective working relationships with those contacted in the course of work 10. Exercise initiative and independence of judgment and action 11. Prepare reports by gathering and organizing data from a variety of sources 12. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, instructors, clients and community members Desirable Qualifications: 1. Knowledge of Ellucian Banner and related systems. 2. Demonstrated strong leadership and communication skills. 3. Basic knowledge of Relational Database Management Systems. 4. Experience with California Community Colleges. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials job functions. Environment: Work is performed primarily in a standard office setting. Some evening, weekend, and travel maybe required. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. EEO Statement: It is the policy of this District to provide equal opportunity in all areas of employment practices and to assure that there shall be no discrimination against any person on the basis of sex, ancestry, age, marital status, race, religious creed, mental disability, medical condition (including HIV and AIDS), color, national origin, physical disability, family or sexual preference status and other similar factors in compliance with Title IX, Sections 503 and 504 of the Rehabilitation Act, other federal and state non-discrimination regulations, and its own statements of philosophy of objectives. The District encourages the filing of applications by both sexes, ethnic minorities, and the disabled. Posting Number: AS813P Open Date: 12/16/2025 Open Until Filled: Yes Special Instructions to Applicants: First review date of submitted application materials will be February 2, 2026. Transcripts/Credentials: you must upload all applicable transcripts, credentials and/or certificates required to meet minimum qualifications for the position for which you are applying. To provide your transcripts, you will be required to submit using the applicant document upload for 'Transcripts/Credentials'. Any degrees earned outside the United States must have an official US evaluation (course by course) of the transcripts and must be submitted with the application. The US evaluation must be done by a member of the NACES ( ). In the case that the file you are uploading is too large you can also use the optional document upload for 'Other Document'. If you do not have your transcripts readily available . click apply for full job details
01/14/2026
Full time
Job Title: Application Services Manager Position Type: Management Position Code: 1AMI05 FTE: 1 Pay Rate (or Annual Salary): $146,685 - $178,325/annual Job Location: District Office - Dublin, 7600 Dublin Blvd., 3rd Floor, Dublin, CA 94568 Department: IT Services Job Summary: The Chabot-Las Positas Community College District is seeking an Application Services Manager for the District Office in Dublin, California. GENERAL DESCRIPTION Under the general direction of the Chief Technology Officer, provide leadership, consultation, and strategic direction for district-wide information technology activities with regard to the planning, analysis, design, development, installation, integration, and maintenance of software applications and online systems. Create, maintain and execute system project plans. Work with classified staff to resolve functional and technical issues in the administrative systems environment. APPOINTMENT The Application Services Manager shall be selected by the Governing Board upon the nomination of the District Chancellor. NOTE: This class specification is not necessarily all-inclusive in terms of the duties and responsibilities. Representative Duties: 1. Plan, organize, and coordinate District information technology activities and operations with regard to application development and integration. 2. Develop and execute goals, objectives, policies, and procedures in the areas of application development and integration which guide and govern practices across all District colleges and locations. 3. Consult with management and various committees to facilitate the identification and prioritization of current and future administrative application needs and solutions; analyze technology needs and provide direction for software and systems acquisitions and upgrades. 4. Supervise, hire, train, and evaluate information technology department staff engaged in designing, implementing, programming, and maintaining District software applications, including in-house and third-party solutions. 5. Ensure compliance with Federal and State requirements and standards; and, coordinate with departments to demonstrate that applicable standards are met. 6. Direct the testing, training, and evaluation of District software systems and applications. 7. Manage large-scale application software implementation projects, including development, integration, testing, troubleshooting, training, and final user acceptance. 8. Oversee the development, maintenance, support, and training for the District and related websites, portals, and mobile apps. 9. Coordinate and direct the development, implementation, and monitoring of security policies and practices for District applications. 10. Chair multiple committees and working groups that provide direction and feedback on critical systems and applications. 11. Develop, monitor, and maintain the unit's budget in collaboration with the Chief Technology Officer and prepare related reports; budget for ongoing upgrades and support necessary to sustain District needs and future growth. 12. Oversee the operation of the district-wide help desk system used to record and assign service calls; provide direction to information technology staff on prioritizing work requests. 13. Coordinate activities with software application vendors; assist the purchasing department in the acquisition of information systems software and services. 14. Develop, implement, update, and ensure compliance with information technology department program plans and service unit outcomes as well as preparing related documentation. 15. Prepare reports, documentation, and proposals pertaining to District applications and services; recommend and implement improvements to department documentation processes and standards. 16. Perform other duties as assigned. Minimum Education and Experience: An equivalent combination of education and experience which indicates possession of knowledge and skills required to perform the duties of this position. Education/Training: Bachelor's degree. Experience: Six (6) years of experience in system design, programming, testing, implementation, and user training including two years of experience supervising software development staff and managing related projects. Demonstrate sensitivity to and an understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, including those with physical and/or learning disabilities. Minimum Qualifications: Knowledge of: 1. Educational administrative software systems (Ellucian Products (Banner, DegreeWorks, Recruit, Advise, etc.) preferred) 2. Principles of supervision, training, and performance evaluation 3. Operations, activities, and services of a software programming and development unit 4. Modern computer development and programming languages 5. User software applications 6. Computer operating systems 7. Pertinent Federal, State, and local laws, codes, and regulations 8. District organization, operations, policies, procedures, and objectives 9. Principles of budget development and maintenance 10. Principles of report preparation 11. Principles of program planning and program review 12. Modern office procedures and equipment 13. English grammar, spelling, and composition 14. Methods and techniques of conflict resolution and negotiation Ability to: 1. Communicate clearly and concisely, both orally and in writing 2. Analyze situations accurately and adopt effective courses of action 3. Implement and facilitate organizational change 4. Lead, motivate, select, train, supervise, and evaluate personnel 5. Maintain current knowledge of technological trends and advances in the field to provide direction for future District systems and applications 6. Analyze fiscal information to develop and maintain budgets 7. Plan and organize work to meet changing priorities and deadlines 8. Collaborate with others to carry out work 9. Establish and maintain effective working relationships with those contacted in the course of work 10. Exercise initiative and independence of judgment and action 11. Prepare reports by gathering and organizing data from a variety of sources 12. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, instructors, clients and community members Desirable Qualifications: 1. Knowledge of Ellucian Banner and related systems. 2. Demonstrated strong leadership and communication skills. 3. Basic knowledge of Relational Database Management Systems. 4. Experience with California Community Colleges. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials job functions. Environment: Work is performed primarily in a standard office setting. Some evening, weekend, and travel maybe required. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. EEO Statement: It is the policy of this District to provide equal opportunity in all areas of employment practices and to assure that there shall be no discrimination against any person on the basis of sex, ancestry, age, marital status, race, religious creed, mental disability, medical condition (including HIV and AIDS), color, national origin, physical disability, family or sexual preference status and other similar factors in compliance with Title IX, Sections 503 and 504 of the Rehabilitation Act, other federal and state non-discrimination regulations, and its own statements of philosophy of objectives. The District encourages the filing of applications by both sexes, ethnic minorities, and the disabled. Posting Number: AS813P Open Date: 12/16/2025 Open Until Filled: Yes Special Instructions to Applicants: First review date of submitted application materials will be February 2, 2026. Transcripts/Credentials: you must upload all applicable transcripts, credentials and/or certificates required to meet minimum qualifications for the position for which you are applying. To provide your transcripts, you will be required to submit using the applicant document upload for 'Transcripts/Credentials'. Any degrees earned outside the United States must have an official US evaluation (course by course) of the transcripts and must be submitted with the application. The US evaluation must be done by a member of the NACES ( ). In the case that the file you are uploading is too large you can also use the optional document upload for 'Other Document'. If you do not have your transcripts readily available . click apply for full job details
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
01/14/2026
Full time
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
Neuromuscular Research Data Analyst School of Medicine, Stanford, California, United States Information Analytics Nov 12, 2025 Post Date 107725 Requisition # Do you want to help Stanford University find better ways to measure strength, function and health for individuals with Neuromuscular Disease including Muscular Dystrophies, Spinal Muscular Atrophy, Amyotrophic Lateral Sclerosis, Inherited Neuropathies, and other conditions? If you Enjoy working directly with patients and their families in clinic and at research visits. Are excited to work with people affected by neuromuscular disorders. Are excited to work with clinicians, scientists, engineers and research associates. Are exceptionally organized and can balance multiple projects at one time. Have excellent time management and can meet deadlines. Work well in a dynamic team utilizing novel technologies to integrate knowledge and answer research questions. Enjoy learning new skills. Enjoy translating data to address research gaps. Then we offer The opportunity to work in a collaborative team of neuromuscular investigators. The chance to contribute to describing and understanding the impact of treatments in neuromuscular disorders. Exciting and positive environment where you will always learn new things. Teamwork and camaraderie. Competitive full time salary. Excellent Stanford benefits. The Neuromuscular Division of Neurology is seeking a Research Data Analyst (RDA), with clinical data management experience to utilize knowledge from research tools to conduct and analyze research data assuring efficiency and regulatory compliance; collect, compile and perform statistical analysis, data reports and management. The division is eager to determine novel approaches towards quantifying movement through wearable and video technology and develop novel methods of analyzing MRI data to better characterize disease health for individuals with neuromuscular disease. As disease modifying treatments become available in neuromuscular diseases, we are researching novel approaches to better quantify movement and complement current clinical practice working alongside other professionals in radiology, cardiovascular health, and engineering. This position focuses on clinical data management and primarily focuses on supporting the labs clinical data collection systems. One would expect to be using REDCap database design and form creation regularly while also aligning with administrative and research data governance politics. A successful candidate would serve as the primary data manager for multiple clinical research studies, ensuring data integrity, regulatory compliance, and efficient data flow from collection through analysis. Learning SQL or having experience with Google Cloud would be preferred. Projects involve working with both pediatric and adults with neuromuscular diseases in both a lab and clinical environment. There are opportunities for long-term growth within the team with the ability to gain critical skillsets for a career in biomedical sciences. These studies will be conducted at the Stanford University Medical Center. Interested candidates should include a CV and Cover Letter addressing how your education and experience relates to the position described above. Duties include : Collect, manage and clean datasets. Employ new and existing tools to interpret, analyze, and visualize multivariate relationships in data. Use system reports and analyses to identify potentially problematic data, make corrections, and determine root cause for data problems from input errors or inadequate field edits, and suggest possible solutions. Develop reports, charts, graphs and tables for use by investigators and for publication and presentation. Collaborate with faculty and research staff on data collection and analysis methods. Communicate with government officials, grant agencies and industry representatives. Design, develop, and maintain REDCap databases. Data Compliance. - Other duties may also be assigned. DESIRED QUALIFICATIONS: 1-2 years experience in acquiring and/or processing data signals that requires a high level of technical skill and attention to detail. Proficiency with basic programming and scripts (for example, using R, python, MATLAB, SQL). Strong general computer skills and ability to quickly learn and master computer programs. Experience in data science with applied statistics, visual and communicating data. Proficiency with Microsoft Office, Word, Excel and various industry-oriented electronic data capture programs. Experience with database, data management, REDCAP, IRB requirements and the Stanford clinical research environment highly desirable. Ability to work both independently and as part of a diverse multidisciplinary team in a collaborative manner. Ability to determine workload priorities in an appropriate way to accomplish tasks and goals, meet deadlines. Takes initiative with good problem solving skills to anticipate and solve problems. Experience working with patients in a clinic or research setting. Strong analytical skill. Good oral and written communication skills to effectively work and publish data with clinicians and researchers. Excellent organizational skills and attention to detail in maintaining accurate, retrievable records. EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics or engineering. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): Understanding of HIPAA, and GCP guidelines. Substantial experience with MS Office and analytical programs. Strong writing and analytical skills. Ability to prioritize workload; efficient utilization of time management. PHYSICAL REQUIREMENTS : Frequently stand, walk, twist, bend, stoop, squat and use fine light/fine grasping. Occasionally sit, reach above shoulders, perform desk based computer tasks, use a telephone and write by hand, lift, carry, push, and pull objects that weigh up to 40 pounds. Rarely kneel, crawl, climb ladders, grasp forcefully, sort and file paperwork or parts, rarely lift, carry, push, and pull objects that weigh 40 pounds or more. Sitting in place at computer for long periods of time with extensive keyboarding/dexterity. Occasionally use a telephone. Rarely writing by hand. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: Some work may be performed in a laboratory or field setting. Occasional evening and weekend hours. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $80,148 to $99,773 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility . click apply for full job details
01/14/2026
Full time
Neuromuscular Research Data Analyst School of Medicine, Stanford, California, United States Information Analytics Nov 12, 2025 Post Date 107725 Requisition # Do you want to help Stanford University find better ways to measure strength, function and health for individuals with Neuromuscular Disease including Muscular Dystrophies, Spinal Muscular Atrophy, Amyotrophic Lateral Sclerosis, Inherited Neuropathies, and other conditions? If you Enjoy working directly with patients and their families in clinic and at research visits. Are excited to work with people affected by neuromuscular disorders. Are excited to work with clinicians, scientists, engineers and research associates. Are exceptionally organized and can balance multiple projects at one time. Have excellent time management and can meet deadlines. Work well in a dynamic team utilizing novel technologies to integrate knowledge and answer research questions. Enjoy learning new skills. Enjoy translating data to address research gaps. Then we offer The opportunity to work in a collaborative team of neuromuscular investigators. The chance to contribute to describing and understanding the impact of treatments in neuromuscular disorders. Exciting and positive environment where you will always learn new things. Teamwork and camaraderie. Competitive full time salary. Excellent Stanford benefits. The Neuromuscular Division of Neurology is seeking a Research Data Analyst (RDA), with clinical data management experience to utilize knowledge from research tools to conduct and analyze research data assuring efficiency and regulatory compliance; collect, compile and perform statistical analysis, data reports and management. The division is eager to determine novel approaches towards quantifying movement through wearable and video technology and develop novel methods of analyzing MRI data to better characterize disease health for individuals with neuromuscular disease. As disease modifying treatments become available in neuromuscular diseases, we are researching novel approaches to better quantify movement and complement current clinical practice working alongside other professionals in radiology, cardiovascular health, and engineering. This position focuses on clinical data management and primarily focuses on supporting the labs clinical data collection systems. One would expect to be using REDCap database design and form creation regularly while also aligning with administrative and research data governance politics. A successful candidate would serve as the primary data manager for multiple clinical research studies, ensuring data integrity, regulatory compliance, and efficient data flow from collection through analysis. Learning SQL or having experience with Google Cloud would be preferred. Projects involve working with both pediatric and adults with neuromuscular diseases in both a lab and clinical environment. There are opportunities for long-term growth within the team with the ability to gain critical skillsets for a career in biomedical sciences. These studies will be conducted at the Stanford University Medical Center. Interested candidates should include a CV and Cover Letter addressing how your education and experience relates to the position described above. Duties include : Collect, manage and clean datasets. Employ new and existing tools to interpret, analyze, and visualize multivariate relationships in data. Use system reports and analyses to identify potentially problematic data, make corrections, and determine root cause for data problems from input errors or inadequate field edits, and suggest possible solutions. Develop reports, charts, graphs and tables for use by investigators and for publication and presentation. Collaborate with faculty and research staff on data collection and analysis methods. Communicate with government officials, grant agencies and industry representatives. Design, develop, and maintain REDCap databases. Data Compliance. - Other duties may also be assigned. DESIRED QUALIFICATIONS: 1-2 years experience in acquiring and/or processing data signals that requires a high level of technical skill and attention to detail. Proficiency with basic programming and scripts (for example, using R, python, MATLAB, SQL). Strong general computer skills and ability to quickly learn and master computer programs. Experience in data science with applied statistics, visual and communicating data. Proficiency with Microsoft Office, Word, Excel and various industry-oriented electronic data capture programs. Experience with database, data management, REDCAP, IRB requirements and the Stanford clinical research environment highly desirable. Ability to work both independently and as part of a diverse multidisciplinary team in a collaborative manner. Ability to determine workload priorities in an appropriate way to accomplish tasks and goals, meet deadlines. Takes initiative with good problem solving skills to anticipate and solve problems. Experience working with patients in a clinic or research setting. Strong analytical skill. Good oral and written communication skills to effectively work and publish data with clinicians and researchers. Excellent organizational skills and attention to detail in maintaining accurate, retrievable records. EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics or engineering. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): Understanding of HIPAA, and GCP guidelines. Substantial experience with MS Office and analytical programs. Strong writing and analytical skills. Ability to prioritize workload; efficient utilization of time management. PHYSICAL REQUIREMENTS : Frequently stand, walk, twist, bend, stoop, squat and use fine light/fine grasping. Occasionally sit, reach above shoulders, perform desk based computer tasks, use a telephone and write by hand, lift, carry, push, and pull objects that weigh up to 40 pounds. Rarely kneel, crawl, climb ladders, grasp forcefully, sort and file paperwork or parts, rarely lift, carry, push, and pull objects that weigh 40 pounds or more. Sitting in place at computer for long periods of time with extensive keyboarding/dexterity. Occasionally use a telephone. Rarely writing by hand. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: Some work may be performed in a laboratory or field setting. Occasional evening and weekend hours. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $80,148 to $99,773 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility . click apply for full job details
Data Analyst 1 - Hybrid Opportunity School of Humanities and Sciences, Stanford, California, United States Information Analytics Nov 06, 2025 Post Date 107534 Requisition # This position has been deemed critical by the School of Humanities and Sciences Dean's Office and is exempt from the hiring freeze. The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Department/Program Description: Big Local News, situated in the journalism program in the Department of Communication at Stanford, allows journalists - whether freelancers, reporters from one company or collaborators across multiple news organizations - to share data and work together as they report out stories. Our work is designed to be journalist-driven and transformative, to help find solutions for local newsrooms' ability to produce accountability journalism and create impact. The Stanford Journalism program's mission is to serve the public's need for facts in a just, self-governed society. We develop tools to make it easier to discover important stories and lower the cost of accountability journalism through better use of data and algorithms. We aim to be pioneers in the field of computational journalism, partnering with media and technology companies and with faculty and students from the social sciences and engineering. Position Summary: The Department of Communication is seeking a Data Analyst 1. The Data Analyst 1 will work under general supervision of the director of Big Local News within the department and conduct data collection, analysis and training in service of Big Local News' mission of supporting local journalism and partnering where applicable with researchers on data analyses for that purpose. This is a 95% FTE, 2-year fixed-term exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need. If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. Thank you for considering employment opportunities with the School of Humanities and Sciences. CORE DUTIES: Identify and select usable data from subtle and complex data patterns. Assess and produce relevant, standard, or custom information (reports, charts, graphs and tables) from structured data sources by querying data repositories and generating the associated information. Collect, manage and clean datasets using an extraction and reporting programming language to ensure data integrity. Research and reconcile data discrepancies occurring among various information systems and reports. Collaborate with data managers to define and implement data standards and common data elements for data collection. Identify new sources of data and methods to improve data collection, analysis and reporting. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Lead the implementation of data standards and common data elements for data collection. Collaborate with technical staff to standardize and systemize routine reports, dashboards, and metrics. Other duties may also be assigned. EDUCATION AND EXPERIENCE: Bachelor's degree and one year of experience or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics, or engineering. KNOWLEDGE, SKILLS, AND ABILITIES: Basic knowledge and demonstrated experience using and applying analytical software, database management system software, database reporting software, database user interface and query software, and data mining software. Ability to collect data using a variety of methods, such as data mining and hardcopy or electronic documentation study, to improve or expand databases. Strong listening, verbal and written communication skills. Ability to manage multiple activities in a deadline-oriented environment; highly organized, flexible and rigorous attention to detail. Ability to use logic to calculate data; efficiently construct a database or scrutinize the form of a question. Ability to work with data of varying levels of quality and validity. Demonstrated ability to produce data in a clear and understandable manner meeting user requirements. Ability to work effectively with multiple internal and external customers. WORKING CONDITIONS: Constantly perform desk-based computer tasks. Frequently stand/walk, sit, use a telephone, and grasp lightly/fine manipulation. Occasionally grasp forcefully, writing by hand. Rarely sort/file paperwork; lift/carry/push/pull objects that weigh up to 10 pounds. The expected pay range for this position is $80,148.00 to $99,773.00 per annum. The actual pay will be prorated based on the 95% FTE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at . For all other inquiries, please submit a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Part-time Job Code: 4744 Employee Status: Fixed-Term Grade: G Requisition ID: 107534 Work Arrangement : Hybrid Eligible, On Site
01/14/2026
Full time
Data Analyst 1 - Hybrid Opportunity School of Humanities and Sciences, Stanford, California, United States Information Analytics Nov 06, 2025 Post Date 107534 Requisition # This position has been deemed critical by the School of Humanities and Sciences Dean's Office and is exempt from the hiring freeze. The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Department/Program Description: Big Local News, situated in the journalism program in the Department of Communication at Stanford, allows journalists - whether freelancers, reporters from one company or collaborators across multiple news organizations - to share data and work together as they report out stories. Our work is designed to be journalist-driven and transformative, to help find solutions for local newsrooms' ability to produce accountability journalism and create impact. The Stanford Journalism program's mission is to serve the public's need for facts in a just, self-governed society. We develop tools to make it easier to discover important stories and lower the cost of accountability journalism through better use of data and algorithms. We aim to be pioneers in the field of computational journalism, partnering with media and technology companies and with faculty and students from the social sciences and engineering. Position Summary: The Department of Communication is seeking a Data Analyst 1. The Data Analyst 1 will work under general supervision of the director of Big Local News within the department and conduct data collection, analysis and training in service of Big Local News' mission of supporting local journalism and partnering where applicable with researchers on data analyses for that purpose. This is a 95% FTE, 2-year fixed-term exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need. If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. Thank you for considering employment opportunities with the School of Humanities and Sciences. CORE DUTIES: Identify and select usable data from subtle and complex data patterns. Assess and produce relevant, standard, or custom information (reports, charts, graphs and tables) from structured data sources by querying data repositories and generating the associated information. Collect, manage and clean datasets using an extraction and reporting programming language to ensure data integrity. Research and reconcile data discrepancies occurring among various information systems and reports. Collaborate with data managers to define and implement data standards and common data elements for data collection. Identify new sources of data and methods to improve data collection, analysis and reporting. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Lead the implementation of data standards and common data elements for data collection. Collaborate with technical staff to standardize and systemize routine reports, dashboards, and metrics. Other duties may also be assigned. EDUCATION AND EXPERIENCE: Bachelor's degree and one year of experience or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics, or engineering. KNOWLEDGE, SKILLS, AND ABILITIES: Basic knowledge and demonstrated experience using and applying analytical software, database management system software, database reporting software, database user interface and query software, and data mining software. Ability to collect data using a variety of methods, such as data mining and hardcopy or electronic documentation study, to improve or expand databases. Strong listening, verbal and written communication skills. Ability to manage multiple activities in a deadline-oriented environment; highly organized, flexible and rigorous attention to detail. Ability to use logic to calculate data; efficiently construct a database or scrutinize the form of a question. Ability to work with data of varying levels of quality and validity. Demonstrated ability to produce data in a clear and understandable manner meeting user requirements. Ability to work effectively with multiple internal and external customers. WORKING CONDITIONS: Constantly perform desk-based computer tasks. Frequently stand/walk, sit, use a telephone, and grasp lightly/fine manipulation. Occasionally grasp forcefully, writing by hand. Rarely sort/file paperwork; lift/carry/push/pull objects that weigh up to 10 pounds. The expected pay range for this position is $80,148.00 to $99,773.00 per annum. The actual pay will be prorated based on the 95% FTE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at . For all other inquiries, please submit a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Part-time Job Code: 4744 Employee Status: Fixed-Term Grade: G Requisition ID: 107534 Work Arrangement : Hybrid Eligible, On Site
Manager of Technology Operations Nicolet College Salary: See Position Description Job Type: Full-time Job Number: Location: Rhinelander, WI Department: Information Technology Position Summary Reporting to the Chief Information Officer, the Manager of Technology Operations leads the planning, delivery, and continuous improvement of the College's technology services and infrastructure. This role ensures reliable, secure, and high-performing systems that support teaching, learning, and administrative operations. The Manager oversees core functions including infrastructure, cybersecurity, classroom technology, and the helpdesk, while advancing innovation through emerging technologies such as AI to enhance efficiency, engagement, and data-informed decision-making. Serving as a key member of the IT leadership team, the Manager provides strategic and operational guidance, manages budgets, and mentors staff to foster a high-performing, service-oriented culture. The position plays a vital role in aligning technology operations with institutional goals, and supporting the College's focus of academic and operational excellence. Primary Duties and Responsibilities (This list is not all-inclusive; other duties may be required and assigned.) IT Operation: Research, recommend, and procure hardware, software, security, and emerging technology solutions such as AI and analytics that align with the College's strategic objectives.Ensure the availability of reliable, secure, and high-performing technology environments that support teaching, learning, and administrative excellence.Develop and maintain comprehensive inventory management practices for hardware, software, and digital assets, including procurement, deployment, tracking, and lifecycle replacement.Explore and pilot innovative tools to enhance instructional delivery, streamline operations, and inform data-driven decision-making across the College.Collaborate with faculty, staff, and strategic partners to identify opportunities for technology adoption that strengthen student engagement, retention, and academic innovation.Proactively identify and mitigate operational and cybersecurity risks to safeguard institutional data and ensure responsible, ethical technology practices.Oversee the lifecycle management of network, security, and infrastructure systems, including monitoring, analysis, performance tuning, vendor collaboration, and asset management to support long-term institutional growth and innovation. Team Leadership: Lead, mentor, and develop a high-performing technology team, promoting innovation and adoption of emerging technologies, including AI.Recruit, train, and evaluate staff across technology operations, and cybersecurity to ensure reliable, secure, and efficient services.Collaborate with college staff to align team initiatives with institutional goals and support a service-oriented, data-influenced culture. Knowledge, Skills, and Abilities: Sound knowledge of IT systems (hardware/software/security), and cloud technology. Sound understanding of networks, security, telecommunications, databases and storage systems. Experience working with information technology budgets. Excellent organizational and leadership skills. Excellent analytical and problem-solving skills with an entrepreneurial mindset. Excellent vendor management skills. Excellent organizational skills and a commitment to continuous quality improvement. Strong interpersonal, communication and leadership skills. Ability to manage and prioritize tasks and projects. Team oriented and a commitment to diversity, equity, and inclusion. Qualifications Required Qualifications: Associate degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Minimum of three (3) years of experience in IT operations, infrastructure management, or related technology roles.Experience supervising staff, managing budgets, and overseeing secure and reliable IT environments.Preferred Qualifications: Bachelor's degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Industry recognized certificatesDemonstrated experience evaluating, piloting, and deploying AI-driven tools and solutions Other Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files.The employee will be constantly required to sit, talk, hear, and type/write.The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.The employee must occasionally bend or squat and lift and/or push up to 25 pounds of general office items.Specific vision abilities required by this job include close, far, and field of vision.This position requires regular and punctual employee presence. Compensation: The salary is commensurate with qualifications and experience. Includes a comprehensive benefits package. Application Procedure: Apply at nicoletcollege.edu/employment . Attach a cover letter addressing how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial college transcripts. Applications received by 4 p.m. on Monday, December 1st, 2025, will receive full consideration. The position will remain open until filled. Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. To apply, please visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-28faedb84d9d6c41bc66b19c9a409a64
01/14/2026
Full time
Manager of Technology Operations Nicolet College Salary: See Position Description Job Type: Full-time Job Number: Location: Rhinelander, WI Department: Information Technology Position Summary Reporting to the Chief Information Officer, the Manager of Technology Operations leads the planning, delivery, and continuous improvement of the College's technology services and infrastructure. This role ensures reliable, secure, and high-performing systems that support teaching, learning, and administrative operations. The Manager oversees core functions including infrastructure, cybersecurity, classroom technology, and the helpdesk, while advancing innovation through emerging technologies such as AI to enhance efficiency, engagement, and data-informed decision-making. Serving as a key member of the IT leadership team, the Manager provides strategic and operational guidance, manages budgets, and mentors staff to foster a high-performing, service-oriented culture. The position plays a vital role in aligning technology operations with institutional goals, and supporting the College's focus of academic and operational excellence. Primary Duties and Responsibilities (This list is not all-inclusive; other duties may be required and assigned.) IT Operation: Research, recommend, and procure hardware, software, security, and emerging technology solutions such as AI and analytics that align with the College's strategic objectives.Ensure the availability of reliable, secure, and high-performing technology environments that support teaching, learning, and administrative excellence.Develop and maintain comprehensive inventory management practices for hardware, software, and digital assets, including procurement, deployment, tracking, and lifecycle replacement.Explore and pilot innovative tools to enhance instructional delivery, streamline operations, and inform data-driven decision-making across the College.Collaborate with faculty, staff, and strategic partners to identify opportunities for technology adoption that strengthen student engagement, retention, and academic innovation.Proactively identify and mitigate operational and cybersecurity risks to safeguard institutional data and ensure responsible, ethical technology practices.Oversee the lifecycle management of network, security, and infrastructure systems, including monitoring, analysis, performance tuning, vendor collaboration, and asset management to support long-term institutional growth and innovation. Team Leadership: Lead, mentor, and develop a high-performing technology team, promoting innovation and adoption of emerging technologies, including AI.Recruit, train, and evaluate staff across technology operations, and cybersecurity to ensure reliable, secure, and efficient services.Collaborate with college staff to align team initiatives with institutional goals and support a service-oriented, data-influenced culture. Knowledge, Skills, and Abilities: Sound knowledge of IT systems (hardware/software/security), and cloud technology. Sound understanding of networks, security, telecommunications, databases and storage systems. Experience working with information technology budgets. Excellent organizational and leadership skills. Excellent analytical and problem-solving skills with an entrepreneurial mindset. Excellent vendor management skills. Excellent organizational skills and a commitment to continuous quality improvement. Strong interpersonal, communication and leadership skills. Ability to manage and prioritize tasks and projects. Team oriented and a commitment to diversity, equity, and inclusion. Qualifications Required Qualifications: Associate degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Minimum of three (3) years of experience in IT operations, infrastructure management, or related technology roles.Experience supervising staff, managing budgets, and overseeing secure and reliable IT environments.Preferred Qualifications: Bachelor's degree in Information Technology, Business, Computer Science, Management Information Systems, or a related field.Industry recognized certificatesDemonstrated experience evaluating, piloting, and deploying AI-driven tools and solutions Other Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files.The employee will be constantly required to sit, talk, hear, and type/write.The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.The employee must occasionally bend or squat and lift and/or push up to 25 pounds of general office items.Specific vision abilities required by this job include close, far, and field of vision.This position requires regular and punctual employee presence. Compensation: The salary is commensurate with qualifications and experience. Includes a comprehensive benefits package. Application Procedure: Apply at nicoletcollege.edu/employment . Attach a cover letter addressing how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial college transcripts. Applications received by 4 p.m. on Monday, December 1st, 2025, will receive full consideration. The position will remain open until filled. Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. To apply, please visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-28faedb84d9d6c41bc66b19c9a409a64
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
01/14/2026
Full time
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.