Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIa92e716efb17-9720
05/17/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIa92e716efb17-9720
The Salesforce Solution Architect is responsible for designing and governing the end-to-end architecture of the company's Salesforce ecosystem. This role ensures scalable, secure and well-integrated solutions across the Experience Cloud portals as well as integrations including JD Edwards, VersaPay, LexisNexis and Experian. The Solution Architect partners closely with business stakeholders, developers and administrators to translate business strategy into technical design while enforcing architectural best practices and platform standards. The ideal candidate understands both the business and the platform, translating strategic objectives into elegant, scalable Salesforce solutions. He/she has proven success in environments where Salesforce serves both internal teams and external community users via Experience Cloud. This role is part creation and part development. The Solutions Architect mixes with a business analyst Required Bachelor's degree in Information Technology, Computer Science or related field 7+ years of Salesforce experience including 3+ years in architectural or lead design roles. Proven experience with Experience Cloud as well as other cloud environments such as Sales and Service. Proficiency in areas like data modeling, custom development (Apex, Visualforce), integrations, flow optimization and declarative automation. Hands-on integration experience (JD Edwards, REST or SOAP APIs). Excellent communication and documentation skills able to translate complex architecture into executive-friendly visuals. Preferred Salesforce Certified Technical Architect (CTA) Salesforce Solutions Architect Salesforce Data Architect Experience in real estate, property management or financial operations domains. Familiarity with Salesforce Shield, Data Cloud or Platform Encryption.
05/17/2026
The Salesforce Solution Architect is responsible for designing and governing the end-to-end architecture of the company's Salesforce ecosystem. This role ensures scalable, secure and well-integrated solutions across the Experience Cloud portals as well as integrations including JD Edwards, VersaPay, LexisNexis and Experian. The Solution Architect partners closely with business stakeholders, developers and administrators to translate business strategy into technical design while enforcing architectural best practices and platform standards. The ideal candidate understands both the business and the platform, translating strategic objectives into elegant, scalable Salesforce solutions. He/she has proven success in environments where Salesforce serves both internal teams and external community users via Experience Cloud. This role is part creation and part development. The Solutions Architect mixes with a business analyst Required Bachelor's degree in Information Technology, Computer Science or related field 7+ years of Salesforce experience including 3+ years in architectural or lead design roles. Proven experience with Experience Cloud as well as other cloud environments such as Sales and Service. Proficiency in areas like data modeling, custom development (Apex, Visualforce), integrations, flow optimization and declarative automation. Hands-on integration experience (JD Edwards, REST or SOAP APIs). Excellent communication and documentation skills able to translate complex architecture into executive-friendly visuals. Preferred Salesforce Certified Technical Architect (CTA) Salesforce Solutions Architect Salesforce Data Architect Experience in real estate, property management or financial operations domains. Familiarity with Salesforce Shield, Data Cloud or Platform Encryption.
Job ID: 65719 Senior Tableau Developer Client: State of Connecticut - Department of Children and Families Duration: 12 Months Location: Hartford, CT Specific Skills Required: More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More then 5 years Expertise with TSQL, SSRS, SSIS or Talend Summary: The agency needs the service of a senior level Tableau Developer. The candidate will serve in the capacity of a Lead Developer participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of agency management. The specific focus of this candidate will be the to be part of the team which supports existing .NET applications as well as to participates in the SDLC process of the new SACWIS system and work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module. Specifically, the candidate will be responsible for creating/maintaining SSRS reports and SSIS ETL packages ,supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. Specific Services Required: In the role of the Lead Developer, the following services are required: Must be very organized, pro-active and self-directed. Must be self-starter and driven. Must Drive the work from requirements to implementation. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. In this role, the following services are required: Develops Tableau Reports. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of data and processes from legacy systems to new applications and new technologies. Develop and maintain efficient, well documented custom SQL scripts, stored procedures, triggers using Microsoft T-SQL in accordance with defined business rules and requirements to support application development. Must have the ability to access data stored in a variety of database management systems such as DB2, SQL Server and other. Design, develop and implement ETL/ ELT solutions for data ingestion, cleansing, business rules execution and Data Distribution. Implementing Data Analytics best practices in designing data modeling, ETL Pipelines, Near time data solutions. Coordinate with Business Analyst and users to validate requirements. Implementing solutions to integrate external data with inhouse data. Perform tests and validate data flows and prepare ETL processes according to business requirements. Designing and implement a data conversion strategy from legacy to new platforms. Perform design validation, reconciliation and error handling in data load processes. Optimize SSIS Package execution and SQL execution to optimize data load performance. Design SSIS packages using data exchange tasks such as File transfer and Secured File transfer. Ability to import and export files from FTP/SFTP. Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, Troubleshooting, documentation, performance optimization and maintenance. Development of different kind of reports using Tableau as per user requirement and deploying to report server/ integrated SharePoint report server. Experience using dynamic grouping fields, dynamic group sorting, on-demand sub reports, drill down and summary reports, and creating cross tab reports highlighting key summary information. REQUIRED SKILLS AND EXPERIENCE Refer to the State contracts for IT Professional Services Agreement (22PSX0163) for experience and skill requirements for the job classification Solution Architect to fill the role. In addition, the agency requires: A 10 or more years of prior experience demonstrating the following knowledge and skills: More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More then 5 years Expertise with TSQL, SSRS, SSIS or Talend Experience with debug and improve query performance Experience with deploying SSIS packages using git check-in, setting up environmental variables and creating respective jobs in SQL Agent. Experience with Transact-SQL and stored procedures desired. Experience with creating, deploying and maintaining of Tallend reports. Experience with code control/version Team Foundation. Strong problem solving, cross-functional analysis and forward-thinking abilities Flexibility to adapt to changing situations, handle multiple tasks, and meet tight deadlines Additional Preferred Qualifications: Experience with Salesforce MuleSoft.
05/16/2026
Full time
Job ID: 65719 Senior Tableau Developer Client: State of Connecticut - Department of Children and Families Duration: 12 Months Location: Hartford, CT Specific Skills Required: More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More then 5 years Expertise with TSQL, SSRS, SSIS or Talend Summary: The agency needs the service of a senior level Tableau Developer. The candidate will serve in the capacity of a Lead Developer participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of agency management. The specific focus of this candidate will be the to be part of the team which supports existing .NET applications as well as to participates in the SDLC process of the new SACWIS system and work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module. Specifically, the candidate will be responsible for creating/maintaining SSRS reports and SSIS ETL packages ,supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. Specific Services Required: In the role of the Lead Developer, the following services are required: Must be very organized, pro-active and self-directed. Must be self-starter and driven. Must Drive the work from requirements to implementation. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. In this role, the following services are required: Develops Tableau Reports. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of data and processes from legacy systems to new applications and new technologies. Develop and maintain efficient, well documented custom SQL scripts, stored procedures, triggers using Microsoft T-SQL in accordance with defined business rules and requirements to support application development. Must have the ability to access data stored in a variety of database management systems such as DB2, SQL Server and other. Design, develop and implement ETL/ ELT solutions for data ingestion, cleansing, business rules execution and Data Distribution. Implementing Data Analytics best practices in designing data modeling, ETL Pipelines, Near time data solutions. Coordinate with Business Analyst and users to validate requirements. Implementing solutions to integrate external data with inhouse data. Perform tests and validate data flows and prepare ETL processes according to business requirements. Designing and implement a data conversion strategy from legacy to new platforms. Perform design validation, reconciliation and error handling in data load processes. Optimize SSIS Package execution and SQL execution to optimize data load performance. Design SSIS packages using data exchange tasks such as File transfer and Secured File transfer. Ability to import and export files from FTP/SFTP. Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, Troubleshooting, documentation, performance optimization and maintenance. Development of different kind of reports using Tableau as per user requirement and deploying to report server/ integrated SharePoint report server. Experience using dynamic grouping fields, dynamic group sorting, on-demand sub reports, drill down and summary reports, and creating cross tab reports highlighting key summary information. REQUIRED SKILLS AND EXPERIENCE Refer to the State contracts for IT Professional Services Agreement (22PSX0163) for experience and skill requirements for the job classification Solution Architect to fill the role. In addition, the agency requires: A 10 or more years of prior experience demonstrating the following knowledge and skills: More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More then 5 years Expertise with TSQL, SSRS, SSIS or Talend Experience with debug and improve query performance Experience with deploying SSIS packages using git check-in, setting up environmental variables and creating respective jobs in SQL Agent. Experience with Transact-SQL and stored procedures desired. Experience with creating, deploying and maintaining of Tallend reports. Experience with code control/version Team Foundation. Strong problem solving, cross-functional analysis and forward-thinking abilities Flexibility to adapt to changing situations, handle multiple tasks, and meet tight deadlines Additional Preferred Qualifications: Experience with Salesforce MuleSoft.
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIbc63f5-
05/15/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIbc63f5-
Position Title: Manager, Patient Acquisition & Consumer Engagement Department: Brand and Growth Marketing Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles! General Description: The Mgr Patient Acquisition & Consumer Engagement serves as OU Health's strategic and operational lead for digital growth, overseeing the rebuild and performance of and the activation of our consumer technology stack. This role lives within Marketing and Growth and is responsible for working collaboratively across the entire organization, including with the OU College of Medicine, to deliver a frictionless digital experience that increases access, acquisition, and brand affinity. This position will lead an internal web team, aligning enterprise technology, CRM, and content systems to create a measurable, data-driven patient acquisition engine. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. Lead the strategy, architecture, and execution of including site design, information hierarchy, UX, and platform integrations. Work with Marketing leadership to develop a consumer technology roadmap, integrating Salesforce, CRM, analytics, and marketing automation tools for seamless patient journeys. Direct a team to deliver high-performing, on-brand web experiences. Partner with ETS and clinical operations to align web functionality with scheduling, access, and digital front-door initiatives. Oversee analytics dashboards and KPI reporting (traffic, engagement, conversion, ROI); use insights to inform campaign optimization and growth planning in partnership with Market Intelligence. Build and maintain governance models for content performance, accessibility, and compliance (HIPAA, ADA, SEO). Manage vendor relationships for specialized web or martech projects, ensuring efficiency, quality, and cost control. Drive adoption of digital tools that improve access (online scheduling, Find a Provider, virtual care integration). Serve as primary liaison between Marketing and ETS on enterprise digital strategy. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: Bachelor's Degree in Marketing, Communications, Information Systems, or related field required. Experience: Five years of experience in digital marketing, patient acquisition, or digital product management with at least three years of experience leading website or consumer experience initiatives in healthcare or a comparable regulated industry. Three years of progressive leadership experience required. License(s)/Certification(s)/Registration(s) Required: None. Knowledge, Skills and Abilities: Deep understanding of healthcare consumerism and digital marketing principles. Experience with enterprise CMS platforms (AEM, Drupal, Sitecore, or similar). Working knowledge of Salesforce, marketing automation, and web analytics (GA4, Tag Manager, Looker Studio). Strong leadership and project management skills across cross-functional teams. Proven ability to translate marketing goals into scalable digital solutions. Excellent communication and stakeholder management abilities. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
05/11/2026
Full time
Position Title: Manager, Patient Acquisition & Consumer Engagement Department: Brand and Growth Marketing Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles! General Description: The Mgr Patient Acquisition & Consumer Engagement serves as OU Health's strategic and operational lead for digital growth, overseeing the rebuild and performance of and the activation of our consumer technology stack. This role lives within Marketing and Growth and is responsible for working collaboratively across the entire organization, including with the OU College of Medicine, to deliver a frictionless digital experience that increases access, acquisition, and brand affinity. This position will lead an internal web team, aligning enterprise technology, CRM, and content systems to create a measurable, data-driven patient acquisition engine. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. Lead the strategy, architecture, and execution of including site design, information hierarchy, UX, and platform integrations. Work with Marketing leadership to develop a consumer technology roadmap, integrating Salesforce, CRM, analytics, and marketing automation tools for seamless patient journeys. Direct a team to deliver high-performing, on-brand web experiences. Partner with ETS and clinical operations to align web functionality with scheduling, access, and digital front-door initiatives. Oversee analytics dashboards and KPI reporting (traffic, engagement, conversion, ROI); use insights to inform campaign optimization and growth planning in partnership with Market Intelligence. Build and maintain governance models for content performance, accessibility, and compliance (HIPAA, ADA, SEO). Manage vendor relationships for specialized web or martech projects, ensuring efficiency, quality, and cost control. Drive adoption of digital tools that improve access (online scheduling, Find a Provider, virtual care integration). Serve as primary liaison between Marketing and ETS on enterprise digital strategy. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: Bachelor's Degree in Marketing, Communications, Information Systems, or related field required. Experience: Five years of experience in digital marketing, patient acquisition, or digital product management with at least three years of experience leading website or consumer experience initiatives in healthcare or a comparable regulated industry. Three years of progressive leadership experience required. License(s)/Certification(s)/Registration(s) Required: None. Knowledge, Skills and Abilities: Deep understanding of healthcare consumerism and digital marketing principles. Experience with enterprise CMS platforms (AEM, Drupal, Sitecore, or similar). Working knowledge of Salesforce, marketing automation, and web analytics (GA4, Tag Manager, Looker Studio). Strong leadership and project management skills across cross-functional teams. Proven ability to translate marketing goals into scalable digital solutions. Excellent communication and stakeholder management abilities. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $160,000 - $210,000 per year A bit about us: We are a mission-driven team focused on empowering the 2.7 billion people around the world who work outside the traditional office. Our platform is purpose-built to help organizations manage, schedule, and optimize their mobile workforce-those who don't sit at a desk but still deliver essential services every day. With global teams across the U.S., Australia, and Vietnam, we are collaborative, innovative, and passionate about transforming how deskless employees work. From healthcare and field services to utilities and in-home care, our technology helps businesses streamline operations, improve productivity, and deliver better outcomes in real time. Thousands of users rely on our platform daily to navigate complex scheduling, communicate in the field, and keep their mobile teams connected and efficient. If you're looking to make a meaningful impact and support the people who keep the world moving-this is where innovation meets purpose. Why join us? Benefits Competitive Healthcare Benefits (Dental, Vision, Medical) Voluntary STD and Life Insurance Plans 401k - 4% Company Match 7 paid sick leave days per year 20 paid personal leave days per year 10 paid public holiday days per year Job Details About the Role We are seeking a highly experienced Principal Solution Architect to lead solution design and provide strategic guidance across complex enterprise software opportunities and implementation projects. This role partners closely with sales, product, and delivery teams to design scalable, high-impact solutions that drive successful outcomes for clients. The ideal candidate brings a strong blend of technical expertise, business acumen, and consultative leadership, with the ability to translate complex requirements into innovative, long-term solutions. Key Responsibilities Solution Design & Strategy Engage with internal teams, clients, and external stakeholders to gather and analyze business requirements Design scalable, forward-thinking solutions that align with both client objectives and long-term system performance Provide expert guidance on leveraging platform capabilities effectively Pre-Sales & Client Engagement Partner with the sales team to qualify opportunities and understand client challenges Lead workshops to uncover business needs and guide clients toward optimal solutions Present solutions to technical and executive stakeholders, including enterprise architecture teams Architecture & Documentation Develop detailed solution architectures, including diagrams, data models, and process flows Create Statements of Work (SOWs), technical documentation, and functional specifications Review customer feedback and redlines on SOWs, identifying risks and ensuring alignment Implementation Support Support delivery teams during implementation to ensure solutions are executed as designed Provide architectural guidance during build, testing, and deployment phases Ensure adherence to best practices and non-functional requirements Innovation & Continuous Improvement Utilize modern tools (including AI-based prototyping tools) to demonstrate and validate solutions Design reusable components and scalable extensions to improve efficiency and consistency Partner with Product teams to advocate for enhancements based on customer needs Leadership & Mentorship Serve as a senior leader within the solution architecture team Mentor and guide junior architects on technical design, architecture best practices, and client engagement Contribute to thought leadership through white papers, technical content, and industry insights Qualifications Required Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field 10+ years of experience as a Solution Architect within a complex software or consulting environment 13-15+ years of overall experience in project delivery and pre-sales support Strong experience in solution design, client engagement, and enterprise architecture Excellent written and verbal communication skills Preferred Skills & Experience Strong knowledge of at least one cloud platform: AWS, Azure, or GCP Experience with web services, integrations, and API design Background in pre-sales solution architecture and technical presentations Experience with security and permissions design Familiarity with CRM platforms (e.g., Salesforce ecosystem) is a plus Ability to create high-quality wireframes, mockups, and technical documentation Experience working in collaborative, team-oriented environments Additional Information Travel: Up to 20% as needed Must be authorized to work in the U.S. (no sponsorship available) What Success Looks Like Delivering scalable, high-quality solutions aligned with client goals Acting as a trusted advisor to both internal teams and clients Driving innovation and continuous improvement across solution architecture practices Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
05/10/2026
Full time
This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $160,000 - $210,000 per year A bit about us: We are a mission-driven team focused on empowering the 2.7 billion people around the world who work outside the traditional office. Our platform is purpose-built to help organizations manage, schedule, and optimize their mobile workforce-those who don't sit at a desk but still deliver essential services every day. With global teams across the U.S., Australia, and Vietnam, we are collaborative, innovative, and passionate about transforming how deskless employees work. From healthcare and field services to utilities and in-home care, our technology helps businesses streamline operations, improve productivity, and deliver better outcomes in real time. Thousands of users rely on our platform daily to navigate complex scheduling, communicate in the field, and keep their mobile teams connected and efficient. If you're looking to make a meaningful impact and support the people who keep the world moving-this is where innovation meets purpose. Why join us? Benefits Competitive Healthcare Benefits (Dental, Vision, Medical) Voluntary STD and Life Insurance Plans 401k - 4% Company Match 7 paid sick leave days per year 20 paid personal leave days per year 10 paid public holiday days per year Job Details About the Role We are seeking a highly experienced Principal Solution Architect to lead solution design and provide strategic guidance across complex enterprise software opportunities and implementation projects. This role partners closely with sales, product, and delivery teams to design scalable, high-impact solutions that drive successful outcomes for clients. The ideal candidate brings a strong blend of technical expertise, business acumen, and consultative leadership, with the ability to translate complex requirements into innovative, long-term solutions. Key Responsibilities Solution Design & Strategy Engage with internal teams, clients, and external stakeholders to gather and analyze business requirements Design scalable, forward-thinking solutions that align with both client objectives and long-term system performance Provide expert guidance on leveraging platform capabilities effectively Pre-Sales & Client Engagement Partner with the sales team to qualify opportunities and understand client challenges Lead workshops to uncover business needs and guide clients toward optimal solutions Present solutions to technical and executive stakeholders, including enterprise architecture teams Architecture & Documentation Develop detailed solution architectures, including diagrams, data models, and process flows Create Statements of Work (SOWs), technical documentation, and functional specifications Review customer feedback and redlines on SOWs, identifying risks and ensuring alignment Implementation Support Support delivery teams during implementation to ensure solutions are executed as designed Provide architectural guidance during build, testing, and deployment phases Ensure adherence to best practices and non-functional requirements Innovation & Continuous Improvement Utilize modern tools (including AI-based prototyping tools) to demonstrate and validate solutions Design reusable components and scalable extensions to improve efficiency and consistency Partner with Product teams to advocate for enhancements based on customer needs Leadership & Mentorship Serve as a senior leader within the solution architecture team Mentor and guide junior architects on technical design, architecture best practices, and client engagement Contribute to thought leadership through white papers, technical content, and industry insights Qualifications Required Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field 10+ years of experience as a Solution Architect within a complex software or consulting environment 13-15+ years of overall experience in project delivery and pre-sales support Strong experience in solution design, client engagement, and enterprise architecture Excellent written and verbal communication skills Preferred Skills & Experience Strong knowledge of at least one cloud platform: AWS, Azure, or GCP Experience with web services, integrations, and API design Background in pre-sales solution architecture and technical presentations Experience with security and permissions design Familiarity with CRM platforms (e.g., Salesforce ecosystem) is a plus Ability to create high-quality wireframes, mockups, and technical documentation Experience working in collaborative, team-oriented environments Additional Information Travel: Up to 20% as needed Must be authorized to work in the U.S. (no sponsorship available) What Success Looks Like Delivering scalable, high-quality solutions aligned with client goals Acting as a trusted advisor to both internal teams and clients Driving innovation and continuous improvement across solution architecture practices Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Title: Senior Salesforce Developer Location: Iselin, NJ Charlotte, NC Frisco, TX Work Arrangement: Hybrid - Minimum 3 days per week in office Position Overview Seeking a highly skilled Senior Salesforce Developer with strong expertise in AI and agentic technologies. Hybrid role requiring a minimum of three days per week onsite at one of the listed locations. Ideal candidate will have extensive experience in Salesforce development, customization, and integration. Advanced capabilities in AI-driven solutions and autonomous agent frameworks within the Salesforce ecosystem. Key Responsibilities Salesforce Development Design, develop, and implement Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies. Customize Salesforce applications to enhance system functionality and improve user experience. Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications. Integrate Salesforce with third-party platforms using REST/SOAP APIs and related tools. Perform code reviews and ensure adherence to established coding standards and best practices. Troubleshoot, debug, and resolve technical issues related to Salesforce applications. Maintain, optimize, and enhance existing Salesforce configurations, workflows, and processes. AI & Agentic Implementation Implement AI-powered features within Salesforce, including Einstein AI, Einstein GPT, predictive analytics, and machine learning models. Leverage agentic frameworks to create self-directed systems capable of reasoning, planning, and automating complex business processes. Apply prompt engineering strategies and retrieval-augmented generation (RAG) techniques to enhance the performance of AI-driven functionality. Collaboration & Documentation Work closely with the Design and Engineering teams to support end-to-end solution delivery. Provide mentorship and technical guidance to junior developers and team members. Document technical designs, workflows, and processes to support ongoing development and maintenance. Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field. 5 years of experience in Salesforce development, including Apex, Visualforce, and Lightning. Salesforce certifications (e.g., Platform Developer I/II) are highly preferred. Strong understanding of Salesforce architecture, data modeling, and security. Experience with Salesforce integration tools (e.g., MuleSoft, ETL tools). Proficiency in SQL, SOQL, and data management best practices. Excellent analytical, problem-solving, and debugging skills. Strong communication skills with the ability to collaborate effectively across teams. Preferred Skills Experience with Salesforce DevOps tools and methodologies. Knowledge of Agile/Scrum development practices. Familiarity with front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Experience with Salesforce Einstein Analytics / Tableau CRM. Proficiency in Python or other AI-related programming languages. Understanding of multi-agent systems and agent orchestration platforms. Experience with prompt engineering and fine-tuning LLMs for enterprise use.
05/08/2026
Full time
Job Title: Senior Salesforce Developer Location: Iselin, NJ Charlotte, NC Frisco, TX Work Arrangement: Hybrid - Minimum 3 days per week in office Position Overview Seeking a highly skilled Senior Salesforce Developer with strong expertise in AI and agentic technologies. Hybrid role requiring a minimum of three days per week onsite at one of the listed locations. Ideal candidate will have extensive experience in Salesforce development, customization, and integration. Advanced capabilities in AI-driven solutions and autonomous agent frameworks within the Salesforce ecosystem. Key Responsibilities Salesforce Development Design, develop, and implement Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies. Customize Salesforce applications to enhance system functionality and improve user experience. Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications. Integrate Salesforce with third-party platforms using REST/SOAP APIs and related tools. Perform code reviews and ensure adherence to established coding standards and best practices. Troubleshoot, debug, and resolve technical issues related to Salesforce applications. Maintain, optimize, and enhance existing Salesforce configurations, workflows, and processes. AI & Agentic Implementation Implement AI-powered features within Salesforce, including Einstein AI, Einstein GPT, predictive analytics, and machine learning models. Leverage agentic frameworks to create self-directed systems capable of reasoning, planning, and automating complex business processes. Apply prompt engineering strategies and retrieval-augmented generation (RAG) techniques to enhance the performance of AI-driven functionality. Collaboration & Documentation Work closely with the Design and Engineering teams to support end-to-end solution delivery. Provide mentorship and technical guidance to junior developers and team members. Document technical designs, workflows, and processes to support ongoing development and maintenance. Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field. 5 years of experience in Salesforce development, including Apex, Visualforce, and Lightning. Salesforce certifications (e.g., Platform Developer I/II) are highly preferred. Strong understanding of Salesforce architecture, data modeling, and security. Experience with Salesforce integration tools (e.g., MuleSoft, ETL tools). Proficiency in SQL, SOQL, and data management best practices. Excellent analytical, problem-solving, and debugging skills. Strong communication skills with the ability to collaborate effectively across teams. Preferred Skills Experience with Salesforce DevOps tools and methodologies. Knowledge of Agile/Scrum development practices. Familiarity with front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Experience with Salesforce Einstein Analytics / Tableau CRM. Proficiency in Python or other AI-related programming languages. Understanding of multi-agent systems and agent orchestration platforms. Experience with prompt engineering and fine-tuning LLMs for enterprise use.
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PI779f30eeb6e1-9721
05/02/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PI779f30eeb6e1-9721
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI4348cdc5-
05/02/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI4348cdc5-
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Ragu at , Lavanya at , or Abdul at Title: SAP Integration Developer Location: Onsit at Maple Grove, MN Duration: 9 Months (with possible extention based on demand) Working hours: 8 hours/day (Typically 9:00 5:00 or 8:30 4:30) Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Description: Assignment Overview Conversion to full-time : No absolute no. Travel requirement: No travel required. The client is seeking a Senior Integration Developer with 5 years of experience in SAP CPI (Cloud Platform Integration). The candidate will be responsible for design, development, and enhancement of integration solutions across multiple projects. You will collaborate closely with developers and functional teams to deliver scalable and efficient integrations. Role Context Reason role is open: Multiple active and upcoming SAP integration projects require additional resources. Projects supported: Invoicing integrations for four European countries (going live Jan 1) and a labeling system integration project starting in June. Typical day: Work on assigned integration development, gather and clarify requirements, propose designs, build integrations, provide status updates, and participate in project-related meetings. Work breakdown: 98% project work / 2% training. Interactions: Hiring manager and technical leads. 90-day success: Complete all required training in week one; quickly understand requirements; propose sound designs; communicate clearly; estimate and meet development timelines; proactively flag scope changes or risks. Candidate Profile Skills and Experience Required skills (non-negotiable): SAP CPI/SAP BTP Integration Suite; SAP Process Orchestration (PO/PI/XI); strong hands-on middleware integration and mapping experience. Preferred background: Experience across multiple SAP integration projects. Certifications: None required. Education: Bachelor's degree preferred but not required with strong experience. Industry experience: Medical or pharmaceutical industry experience not required. Systems used daily: SAP CPI/BTP Integration Suite, SAP Process Orchestration, standard enterprise IT tools. Ideal personality traits: Collaborative, strong communicator, handles pressure well, ethical (no moonlighting). Interview Process Interview format: Microsoft Teams video interview (camera required). Number of interviews: One interview with hiring manager (second round only if needed). Maximum 2 rounds (Post initial screening) Interviewers: Hiring manager only. Ideal start date: ASAP. Scheduling conflicts: No planned time off until June. Additional Insights Urgency: Very urgent need. Deal-breakers: Poor communication; ethics concerns (e.g., moonlighting). Team culture: Highly collaborative, fast-paced, high-pressure environment supporting multiple concurrent priority projects. Strong technical skills are expected on day one. Description: Design, develop, and support inbound and outbound integrations between SAP systems (ECC, S/4HANA, CRM, SCM, GTS, APO) and external applications. Build and maintain interfaces using SAP CPI / SAP BTP Integration Suite and SAP PO. Develop and maintain IDoc, ALE, EDI, SOAP, REST, RFC, and file based integrations. Create mappings using Graphical Mapping, Groovy scripts, and ABAP mappings. Collaborate with functional analysts, architects, and business stakeholders to translate requirements into technical integration designs. Produce technical design documents, unit test plans, and deployment documentation in compliance with development standards. Troubleshoot integration issues across environments and provide production support and hypercare. Ensure integrations follow security, performance, and error handling best practices. Prepare and maintain SLC (Software Lifecycle) documentation Work on multiple projects in a collaborative team environment Provide suggestions and improvements for existing integration processes Ensure strong adherence to CPI architecture best practices Education Qualification and Experience Bachelor's degree is optional, but if they don't have the degree they must have years of experience Experience integrating SAP with third party and cloud applications (e.g., Salesforce, Concur, Epic, custom platforms). 5 Years of experience and implementation experience in at least 2 projects. Familiarity with enterprise integration patterns, error handling, monitoring, and alerting 5 years of experience in SAP CPI / CPI integration Solid understanding of CPI architecture Strong development and problem-solving skills Integration Platforms SAP CPI / SAP BTP Integration Suite SAP Process Orchestration (PO / PI / XI) Integration Technologies IDoc, ALE, EDI SOAP and REST Web Services SFTP / File based integrations RFC, Proxy, BPM workflows Development and Scripting Groovy scripting (CPI) ABAP (integration focused) XML, JSON, XSLT Good to have: Experience with Salesforce, ServiceNow, or Workday About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. ABAP, SAP CPI / SAP BTP, Groovy scripting (CPI)
05/01/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Ragu at , Lavanya at , or Abdul at Title: SAP Integration Developer Location: Onsit at Maple Grove, MN Duration: 9 Months (with possible extention based on demand) Working hours: 8 hours/day (Typically 9:00 5:00 or 8:30 4:30) Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Description: Assignment Overview Conversion to full-time : No absolute no. Travel requirement: No travel required. The client is seeking a Senior Integration Developer with 5 years of experience in SAP CPI (Cloud Platform Integration). The candidate will be responsible for design, development, and enhancement of integration solutions across multiple projects. You will collaborate closely with developers and functional teams to deliver scalable and efficient integrations. Role Context Reason role is open: Multiple active and upcoming SAP integration projects require additional resources. Projects supported: Invoicing integrations for four European countries (going live Jan 1) and a labeling system integration project starting in June. Typical day: Work on assigned integration development, gather and clarify requirements, propose designs, build integrations, provide status updates, and participate in project-related meetings. Work breakdown: 98% project work / 2% training. Interactions: Hiring manager and technical leads. 90-day success: Complete all required training in week one; quickly understand requirements; propose sound designs; communicate clearly; estimate and meet development timelines; proactively flag scope changes or risks. Candidate Profile Skills and Experience Required skills (non-negotiable): SAP CPI/SAP BTP Integration Suite; SAP Process Orchestration (PO/PI/XI); strong hands-on middleware integration and mapping experience. Preferred background: Experience across multiple SAP integration projects. Certifications: None required. Education: Bachelor's degree preferred but not required with strong experience. Industry experience: Medical or pharmaceutical industry experience not required. Systems used daily: SAP CPI/BTP Integration Suite, SAP Process Orchestration, standard enterprise IT tools. Ideal personality traits: Collaborative, strong communicator, handles pressure well, ethical (no moonlighting). Interview Process Interview format: Microsoft Teams video interview (camera required). Number of interviews: One interview with hiring manager (second round only if needed). Maximum 2 rounds (Post initial screening) Interviewers: Hiring manager only. Ideal start date: ASAP. Scheduling conflicts: No planned time off until June. Additional Insights Urgency: Very urgent need. Deal-breakers: Poor communication; ethics concerns (e.g., moonlighting). Team culture: Highly collaborative, fast-paced, high-pressure environment supporting multiple concurrent priority projects. Strong technical skills are expected on day one. Description: Design, develop, and support inbound and outbound integrations between SAP systems (ECC, S/4HANA, CRM, SCM, GTS, APO) and external applications. Build and maintain interfaces using SAP CPI / SAP BTP Integration Suite and SAP PO. Develop and maintain IDoc, ALE, EDI, SOAP, REST, RFC, and file based integrations. Create mappings using Graphical Mapping, Groovy scripts, and ABAP mappings. Collaborate with functional analysts, architects, and business stakeholders to translate requirements into technical integration designs. Produce technical design documents, unit test plans, and deployment documentation in compliance with development standards. Troubleshoot integration issues across environments and provide production support and hypercare. Ensure integrations follow security, performance, and error handling best practices. Prepare and maintain SLC (Software Lifecycle) documentation Work on multiple projects in a collaborative team environment Provide suggestions and improvements for existing integration processes Ensure strong adherence to CPI architecture best practices Education Qualification and Experience Bachelor's degree is optional, but if they don't have the degree they must have years of experience Experience integrating SAP with third party and cloud applications (e.g., Salesforce, Concur, Epic, custom platforms). 5 Years of experience and implementation experience in at least 2 projects. Familiarity with enterprise integration patterns, error handling, monitoring, and alerting 5 years of experience in SAP CPI / CPI integration Solid understanding of CPI architecture Strong development and problem-solving skills Integration Platforms SAP CPI / SAP BTP Integration Suite SAP Process Orchestration (PO / PI / XI) Integration Technologies IDoc, ALE, EDI SOAP and REST Web Services SFTP / File based integrations RFC, Proxy, BPM workflows Development and Scripting Groovy scripting (CPI) ABAP (integration focused) XML, JSON, XSLT Good to have: Experience with Salesforce, ServiceNow, or Workday About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. ABAP, SAP CPI / SAP BTP, Groovy scripting (CPI)
Partners in Care Foundation In
San Fernando, California
The Vice President & Chief Technology Officer (VP/CTO) is a senior executive responsible for aligning enterprise technology, analytics, data governance, and cybersecurity with Partners in Care Foundation's mission and operating strategy. Reporting to the Chief Operating Officer, this leader will integrate the IT and Analytics functions into a single high-performing department, strengthen the organization's technology foundation, and convert data into actionable healthcare and operational insight. The VP/CTO will serve as the strategic owner of the Salesforce and related data ecosystem, oversee internal and offshore technical resources, and build a secure, scalable, and data-driven environment that supports sound decision-making, contract performance, compliance, and innovation. Key Responsibilities Departmental Transformation Lead the integration of the IT and Analytics departments into a unified function with clear governance, shared priorities, service standards, and measurable performance goals. Define and execute a multi-year technology and data strategy that advances organizational effectiveness, scalability, and mission impact. Lead efforts to obtain a SOC2 Type 2 certification Platform Ecosystem & Enterprise Systems Serve as the strategic owner of the Salesforce platform and related enterprise applications, ensuring architecture, integrations, data quality, and release governance scale with the organization's needs. Oversee enterprise infrastructure, applications, end-user support, and systems integration to ensure reliability, usability, continuity, and long-term sustainability. Analytics, Insight & Decision Support Partner with executive and operational leaders to define enterprise KPIs, dashboards, and reporting frameworks that translate technical and operational data into practical healthcare and business insight. Establish strong data governance, reporting standards, and analytics practices that improve visibility, accountability, and informed decision-making across the organization. Global Operations, Compliance & Risk Manage and optimize offshore development partners and other technology vendors, including service levels, delivery quality, budget accountability, security expectations, and performance management. Ensure rigorous compliance with HIPAA, managed care contract requirements, privacy standards, and other regulatory, contractual, and audit obligations. Oversee all cybersecurity resources, protocols, and response planning, including access controls, incident readiness, business continuity, disaster recovery, and third-party risk management. Leadership & Culture Assess current team capabilities, recruit, develop, and lead a high-performing team while fostering a culture of innovation, accountability, collaboration, and service in a mission-driven nonprofit environment. Translate complex technical issues into clear business recommendations for executive leadership and cross-functional stakeholders, bridging infrastructure decisions with strategic healthcare insight. Promote responsible adoption of emerging technologies, automation, analytics, and AI where they can strengthen outcomes, efficiency, and staff effectiveness. Required Qualifications Technical Qualifications Bachelor's degree in information systems, computer science, engineering, health informatics, analytics, or a related field required; advanced degree, certifications or related experience strongly required. Minimum of 10 years of progressive leadership experience required across enterprise technology, applications, data/analytics, and information security, including senior responsibility for strategy and execution. Demonstrated success leading organizational or departmental transformation, ideally including the integration of technology and analytics or business intelligence functions. Strong experience leading enterprise platform strategy, preferably Salesforce, including governance, roadmap development, integration, vendor management, and user adoption. Experience in healthcare, managed care, population health, human services, or another highly regulated environment with working knowledge of HIPAA and contractual compliance requirements. Strong understanding of enterprise architecture, data governance, reporting, business intelligence, cloud-based systems, cybersecurity controls, and vendor-supported technology operations. Experience administering systems and managing offshore or distributed development teams and third-party partners against clear service expectations, security standards, and delivery milestones. Leadership Qualifications Executive presence and the ability to connect technical depth with practical business judgment and operational priorities. Proven people leadership with the ability to unify teams, lead through change, and build credibility across technical and non-technical functions. Excellent oral and written communication and stakeholder management skills, including the ability to present clearly to executive leaders, clients, and community partners and translate complex data sharing environments into action. Sound judgment, strong prioritization, and the ability to lead calmly and decisively in fast-moving, high-accountability environments. A leadership style grounded in innovation, stewardship, collaboration, and commitment to mission-driven service. Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
05/01/2026
Full time
The Vice President & Chief Technology Officer (VP/CTO) is a senior executive responsible for aligning enterprise technology, analytics, data governance, and cybersecurity with Partners in Care Foundation's mission and operating strategy. Reporting to the Chief Operating Officer, this leader will integrate the IT and Analytics functions into a single high-performing department, strengthen the organization's technology foundation, and convert data into actionable healthcare and operational insight. The VP/CTO will serve as the strategic owner of the Salesforce and related data ecosystem, oversee internal and offshore technical resources, and build a secure, scalable, and data-driven environment that supports sound decision-making, contract performance, compliance, and innovation. Key Responsibilities Departmental Transformation Lead the integration of the IT and Analytics departments into a unified function with clear governance, shared priorities, service standards, and measurable performance goals. Define and execute a multi-year technology and data strategy that advances organizational effectiveness, scalability, and mission impact. Lead efforts to obtain a SOC2 Type 2 certification Platform Ecosystem & Enterprise Systems Serve as the strategic owner of the Salesforce platform and related enterprise applications, ensuring architecture, integrations, data quality, and release governance scale with the organization's needs. Oversee enterprise infrastructure, applications, end-user support, and systems integration to ensure reliability, usability, continuity, and long-term sustainability. Analytics, Insight & Decision Support Partner with executive and operational leaders to define enterprise KPIs, dashboards, and reporting frameworks that translate technical and operational data into practical healthcare and business insight. Establish strong data governance, reporting standards, and analytics practices that improve visibility, accountability, and informed decision-making across the organization. Global Operations, Compliance & Risk Manage and optimize offshore development partners and other technology vendors, including service levels, delivery quality, budget accountability, security expectations, and performance management. Ensure rigorous compliance with HIPAA, managed care contract requirements, privacy standards, and other regulatory, contractual, and audit obligations. Oversee all cybersecurity resources, protocols, and response planning, including access controls, incident readiness, business continuity, disaster recovery, and third-party risk management. Leadership & Culture Assess current team capabilities, recruit, develop, and lead a high-performing team while fostering a culture of innovation, accountability, collaboration, and service in a mission-driven nonprofit environment. Translate complex technical issues into clear business recommendations for executive leadership and cross-functional stakeholders, bridging infrastructure decisions with strategic healthcare insight. Promote responsible adoption of emerging technologies, automation, analytics, and AI where they can strengthen outcomes, efficiency, and staff effectiveness. Required Qualifications Technical Qualifications Bachelor's degree in information systems, computer science, engineering, health informatics, analytics, or a related field required; advanced degree, certifications or related experience strongly required. Minimum of 10 years of progressive leadership experience required across enterprise technology, applications, data/analytics, and information security, including senior responsibility for strategy and execution. Demonstrated success leading organizational or departmental transformation, ideally including the integration of technology and analytics or business intelligence functions. Strong experience leading enterprise platform strategy, preferably Salesforce, including governance, roadmap development, integration, vendor management, and user adoption. Experience in healthcare, managed care, population health, human services, or another highly regulated environment with working knowledge of HIPAA and contractual compliance requirements. Strong understanding of enterprise architecture, data governance, reporting, business intelligence, cloud-based systems, cybersecurity controls, and vendor-supported technology operations. Experience administering systems and managing offshore or distributed development teams and third-party partners against clear service expectations, security standards, and delivery milestones. Leadership Qualifications Executive presence and the ability to connect technical depth with practical business judgment and operational priorities. Proven people leadership with the ability to unify teams, lead through change, and build credibility across technical and non-technical functions. Excellent oral and written communication and stakeholder management skills, including the ability to present clearly to executive leaders, clients, and community partners and translate complex data sharing environments into action. Sound judgment, strong prioritization, and the ability to lead calmly and decisively in fast-moving, high-accountability environments. A leadership style grounded in innovation, stewardship, collaboration, and commitment to mission-driven service. Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
01/15/2026
Full time
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
Professional Technology Integration, Inc.
Hartford, Connecticut
Position: Full Stack .NET Developer (Ref: 18041) Location: Hartford, CT United States, 06106 Salary: DOE Duration: 1 Years 2 Months 16 Days - Contract Openings: 1 Deadline: 01/30/2026 Description: Hybrid Local Candidates We are seeking a Lead .NET Full Stack Developer who will serve in the capacity of a Lead Developer participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of management. The specific focus of this candidate will be part of the team which supports existing .NET applications as well as to participates in the SDLC process of the new system and work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module. Specifically, the candidate will be responsible for creating/maintaining SSRS reports and SSIS ETL packages, supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. Roles and responsibilities: Must be very organized, pro-active and self-directed. Must be self-starter and driven. Must Drive the work from requirements to implementation. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. Develop Tableau Reports. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of data and processes from legacy systems to new applications and new technologies. Develop and maintain efficient, well documented custom SQL scripts, stored procedures, triggers using Microsoft T-SQL in accordance with defined business rules and requirements to support application development. Must have the ability to access data stored in a variety of database management systems such as DB2, SQL Server and others. Design, develop and implement ETL/ ELT solutions for data ingestion, cleansing, business rules execution and Data Distribution. Implementing Data Analytics best practices in designing data modeling, ETL Pipelines, Near time data solutions. Coordinate with Business Analyst and users to validate requirements. Implementing solutions to integrate external data with in-house data. Perform tests and validate data flows and prepare ETL processes according to business requirements. Designing and implementing a data conversion strategy from legacy to new platforms. Perform design validation, reconciliation and error handling in data load processes. Optimize SSIS Package execution and SQL execution to optimize data load performance. Design SSIS packages using data exchange tasks such as File transfer and Secured File transfer. Ability to import and export files from FTP/SFTP. Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, Troubleshooting, documentation, performance optimization and maintenance. Development of different kind of reports using Tableau as per user requirement and deploying to report server/ integrated SharePoint report server. Experience using dynamic grouping fields, dynamic group sorting, on-demand sub reports, drill down and summary reports, and creating cross tab reports highlighting key summary information. SKILLS AND EXPERIENCE More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More than 5 years Expertise with TSQL, SSRS, SSIS or Talend Experience with debug and improve query performance Experience with deploying SSIS packages using git check-in, setting up environmental variables and creating respective jobs in SQL Agent. Experience with Transact-SQL and stored procedures desired. Experience with creating, deploying and maintaining Talend reports. Experience with code control/version Team Foundation. Strong problem solving, cross-functional analysis and forward-thinking abilities Flexibility to adapt to changing situations, handle multiple tasks, and meet tight deadlines Experience with Salesforce MuleSoft. Work Schedule: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM Required / Desired Skills Data Modeling Required - 10 Years Microsoft SQL Server Required - 10 Years SQL Server Reporting Services (SSRS) Required - 10 Years
01/15/2026
Position: Full Stack .NET Developer (Ref: 18041) Location: Hartford, CT United States, 06106 Salary: DOE Duration: 1 Years 2 Months 16 Days - Contract Openings: 1 Deadline: 01/30/2026 Description: Hybrid Local Candidates We are seeking a Lead .NET Full Stack Developer who will serve in the capacity of a Lead Developer participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of management. The specific focus of this candidate will be part of the team which supports existing .NET applications as well as to participates in the SDLC process of the new system and work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module. Specifically, the candidate will be responsible for creating/maintaining SSRS reports and SSIS ETL packages, supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. Roles and responsibilities: Must be very organized, pro-active and self-directed. Must be self-starter and driven. Must Drive the work from requirements to implementation. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. Develop Tableau Reports. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of data and processes from legacy systems to new applications and new technologies. Develop and maintain efficient, well documented custom SQL scripts, stored procedures, triggers using Microsoft T-SQL in accordance with defined business rules and requirements to support application development. Must have the ability to access data stored in a variety of database management systems such as DB2, SQL Server and others. Design, develop and implement ETL/ ELT solutions for data ingestion, cleansing, business rules execution and Data Distribution. Implementing Data Analytics best practices in designing data modeling, ETL Pipelines, Near time data solutions. Coordinate with Business Analyst and users to validate requirements. Implementing solutions to integrate external data with in-house data. Perform tests and validate data flows and prepare ETL processes according to business requirements. Designing and implementing a data conversion strategy from legacy to new platforms. Perform design validation, reconciliation and error handling in data load processes. Optimize SSIS Package execution and SQL execution to optimize data load performance. Design SSIS packages using data exchange tasks such as File transfer and Secured File transfer. Ability to import and export files from FTP/SFTP. Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, Troubleshooting, documentation, performance optimization and maintenance. Development of different kind of reports using Tableau as per user requirement and deploying to report server/ integrated SharePoint report server. Experience using dynamic grouping fields, dynamic group sorting, on-demand sub reports, drill down and summary reports, and creating cross tab reports highlighting key summary information. SKILLS AND EXPERIENCE More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More than 5 years Expertise with TSQL, SSRS, SSIS or Talend Experience with debug and improve query performance Experience with deploying SSIS packages using git check-in, setting up environmental variables and creating respective jobs in SQL Agent. Experience with Transact-SQL and stored procedures desired. Experience with creating, deploying and maintaining Talend reports. Experience with code control/version Team Foundation. Strong problem solving, cross-functional analysis and forward-thinking abilities Flexibility to adapt to changing situations, handle multiple tasks, and meet tight deadlines Experience with Salesforce MuleSoft. Work Schedule: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM Required / Desired Skills Data Modeling Required - 10 Years Microsoft SQL Server Required - 10 Years SQL Server Reporting Services (SSRS) Required - 10 Years
AI Applications Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107213 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams(ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting not primary. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary) plus experience with Node.js/Next.js/React/TypeScript and Java; demonstrated ability to quickly learn new tools/frameworks. Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, CrewAI/AutoGen. Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Hybrid search & reranking (BM25+dense, Cohere/Voyage/Jina rerankers), synthetic data generation, provenance/watermarking. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Certifications and Licenses: Required: One of (or equivalent experience with): Google/AWS/Azure ML/AI certifications or strong demonstrable portfolio of production AI systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more. Redwood City. Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2 . click apply for full job details
01/14/2026
Full time
AI Applications Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107213 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams(ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting not primary. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary) plus experience with Node.js/Next.js/React/TypeScript and Java; demonstrated ability to quickly learn new tools/frameworks. Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, CrewAI/AutoGen. Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Hybrid search & reranking (BM25+dense, Cohere/Voyage/Jina rerankers), synthetic data generation, provenance/watermarking. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Certifications and Licenses: Required: One of (or equivalent experience with): Google/AWS/Azure ML/AI certifications or strong demonstrable portfolio of production AI systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more. Redwood City. Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2 . click apply for full job details
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
01/14/2026
Full time
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range/Please refer to the salary rates below in posting section. Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is a benefited, full-time, SEIU 888 Professional Union position, Grade P21. Anticipated salary range: Minimum: $94,293, 25th quartile of $108,437 and midpoint of $122,581. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range/Please refer to the salary rates below in posting section. Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is a benefited, full-time, SEIU 888 Professional Union position, Grade P21. Anticipated salary range: Minimum: $94,293, 25th quartile of $108,437 and midpoint of $122,581. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
The Executive Director of Business Intelligence, Data Platforms, and Applied AI is a senior IT leader responsible for defining, developing, and executing Excelsior University's enterprise data strategy. This encompasses data architecture, integration frameworks, business intelligence platforms, and applied AI capabilities, ensuring alignment with institutional goals, regulatory requirements, and the University's evolving needs. In partnership with senior leadership and key institutional stakeholders and through close collaboration with the Analytics & Data Science (ADS) team, this role contributes to the broader enterprise data strategy from both technical and business perspectives. The Executive Director oversees the Business Intelligence (BI) team to deliver comprehensive data services across the University, enabling data-driven decision-making, operational performance tracking, and innovation. A central focus of the role is designing and maintaining a modern, secure, and scalable data-as-a-service environment. The Executive Director also plays a critical role in institutional initiatives such as the implementation of Banner SaaS by ensuring technical data readiness, integration, and sustainable reporting capabilities. Additionally, this position oversees the deployment of AI-driven solutions across the institution, ensuring alignment with foundational IT systems, data governance practices, and ethical AI use in support of institutional priorities. Duties and Responsibilities: Lead the definition, development, and execution of the University's enterprise data strategy, aligning data architecture, platforms, and AI capabilities with the institution's digital transformation and operational goals. Collaborate with institutional leaders and stakeholders to contribute to the broader enterprise business strategy, ensuring that data services meet evolving academic, administrative, and business needs. Oversee the delivery of enterprise-wide BI services-including reporting, dashboards, and analytics-that empower data-informed decision-making across all divisions. Design and maintain a secure, scalable data-as-a-service platform to support operational and advanced analytics needs. Ensure reliable integration and performance of reporting solutions tied to key enterprise systems such as Banner SaaS and Salesforce.Provide strategic technical leadership in system integration, API development, and data pipeline architecture. Partner closely with the Analytics & Data Science (ADS) team to support complex analytical workloads, advanced modeling, and AI enablement. Lead the adoption and governance of applied AI solutions institution-wide, ensuring infrastructure and policies support responsible and effective innovation. Establish and champion data governance frameworks that uphold data quality, security, compliance, and accessibility. Monitor emerging trends in data platforms, BI, AI, and integration technologies to continuously refine the data strategy and ensure institutional agility. Foster a collaborative, high-performing team culture committed to service excellence and continuous improvement. Minimum qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field (Master's degree preferred). 10+ years of experience in business intelligence, data engineering, or enterprise data management, including 5+ years in a leadership role with strategic responsibilities. Exceptional strategic and operational leadership, with excellent communication and stakeholder management skills that bridge technical and business perspectives. Proven success in defining and executing technical data strategies and delivering scalable BI solutions in complex environments. Expertise in enterprise system integration, APIs, middleware, and cloud-native data platforms. Experience in Microsoft Fabric is highly desirable. Experience with SaaS enterprise systems (e.g., Ellucian Banner, Salesforce) and enabling their reporting & analytics and AI functionalities through secure integration is highly desirable. Knowledge of applied AI/ML technologies, including embedded and standalone capabilities integrated into enterprise data ecosystems. Strong understanding of data governance and compliance frameworks, ideally within higher education. Prior experience in higher education or similar data-intensive, complex organizations is highly desirable. The hiring salary range for this position is $120,000.00 - $130,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting. Application Information If you have problems with online submission, please call . Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page. Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
01/14/2026
Full time
The Executive Director of Business Intelligence, Data Platforms, and Applied AI is a senior IT leader responsible for defining, developing, and executing Excelsior University's enterprise data strategy. This encompasses data architecture, integration frameworks, business intelligence platforms, and applied AI capabilities, ensuring alignment with institutional goals, regulatory requirements, and the University's evolving needs. In partnership with senior leadership and key institutional stakeholders and through close collaboration with the Analytics & Data Science (ADS) team, this role contributes to the broader enterprise data strategy from both technical and business perspectives. The Executive Director oversees the Business Intelligence (BI) team to deliver comprehensive data services across the University, enabling data-driven decision-making, operational performance tracking, and innovation. A central focus of the role is designing and maintaining a modern, secure, and scalable data-as-a-service environment. The Executive Director also plays a critical role in institutional initiatives such as the implementation of Banner SaaS by ensuring technical data readiness, integration, and sustainable reporting capabilities. Additionally, this position oversees the deployment of AI-driven solutions across the institution, ensuring alignment with foundational IT systems, data governance practices, and ethical AI use in support of institutional priorities. Duties and Responsibilities: Lead the definition, development, and execution of the University's enterprise data strategy, aligning data architecture, platforms, and AI capabilities with the institution's digital transformation and operational goals. Collaborate with institutional leaders and stakeholders to contribute to the broader enterprise business strategy, ensuring that data services meet evolving academic, administrative, and business needs. Oversee the delivery of enterprise-wide BI services-including reporting, dashboards, and analytics-that empower data-informed decision-making across all divisions. Design and maintain a secure, scalable data-as-a-service platform to support operational and advanced analytics needs. Ensure reliable integration and performance of reporting solutions tied to key enterprise systems such as Banner SaaS and Salesforce.Provide strategic technical leadership in system integration, API development, and data pipeline architecture. Partner closely with the Analytics & Data Science (ADS) team to support complex analytical workloads, advanced modeling, and AI enablement. Lead the adoption and governance of applied AI solutions institution-wide, ensuring infrastructure and policies support responsible and effective innovation. Establish and champion data governance frameworks that uphold data quality, security, compliance, and accessibility. Monitor emerging trends in data platforms, BI, AI, and integration technologies to continuously refine the data strategy and ensure institutional agility. Foster a collaborative, high-performing team culture committed to service excellence and continuous improvement. Minimum qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field (Master's degree preferred). 10+ years of experience in business intelligence, data engineering, or enterprise data management, including 5+ years in a leadership role with strategic responsibilities. Exceptional strategic and operational leadership, with excellent communication and stakeholder management skills that bridge technical and business perspectives. Proven success in defining and executing technical data strategies and delivering scalable BI solutions in complex environments. Expertise in enterprise system integration, APIs, middleware, and cloud-native data platforms. Experience in Microsoft Fabric is highly desirable. Experience with SaaS enterprise systems (e.g., Ellucian Banner, Salesforce) and enabling their reporting & analytics and AI functionalities through secure integration is highly desirable. Knowledge of applied AI/ML technologies, including embedded and standalone capabilities integrated into enterprise data ecosystems. Strong understanding of data governance and compliance frameworks, ideally within higher education. Prior experience in higher education or similar data-intensive, complex organizations is highly desirable. The hiring salary range for this position is $120,000.00 - $130,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting. Application Information If you have problems with online submission, please call . Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page. Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
Special Instructions to Applicants Resume and Cover Letter are required. Department Summary The UCLA Agile Visual Analytics Lab (AVAL) empowers national, state, and local stakeholders to use data to make more timely and sound decisions impacting children, families, communities, and the workforces that serve them. We do this through 1) putting vital information into the hands of stakeholders in the form of data visualizations that efficiently and effectively meet their diverse and dynamic information needs, 2) implementing utilization-focused and developmental evaluation of programs and policies of mission-driven organizations and systems, and 3) building the capacity of systems and organizations to grow, use, and sustain data ecosystems. In these ways we work with our partners in different capacities, depending on their specific needs, ranging from leading full-scale evaluations to data collection, data management and processing, and data visualization. Position Summary The Systems Integration Engineer works with the Agile Visual Analytics Lab (AVAL) team to support the design, development, and continuous quality improvement and maintenance of system integrations consistent with AVAL's mission and necessary to achieve its project goals. The Systems Integration Engineer collaborates with a wide-range of project team members and other stakeholders to understand their diverse and dynamic needs in using various software, applications, and data systems within the context of complex, multifaceted program evaluation and research activities. The Systems Integrations Engineer designs and implements system integrations in coordination with other software and web developers, research team members, other stakeholders to optimize the performance, reliability, scalability, security, and integrity of software, applications, and data systems. Using a customer-service approach, the Systems Integration Engineer delivers technical support, resolves technical issues, and is responsible for the planning, testing, deploying, monitoring, and troubleshooting of system integrations. The Systems Integration Engineer assists with change management processes, documentation of architecture and processes, data security and integrity controls, and user management as needed. Salary & Compensation UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications Ability to perform effectively under conditions of fluctuating workload and pressure, as well as work both independently and collaboratively as member of a multidisciplinary team across cultures and internally within a diverse and dynamic institution (Required)Demonstrated a strong ability to adapt and perform with rapid technological changes and user-specific requirements (Required)Demonstrated advanced skill to identify, assess, and plan for risks that could impact a project's schedule, budget, and/or quality (Required)Demonstrated technical support and change management experience within a Salesforce environment across multidisciplinary team members and stakeholders with varying levels of technical knowledge and skills across Mac and Windows operating systems (Required)Demonstrated advanced skill and experience in collaborating with multidisciplinary teams to formulate and execute implementation and testing plans for moderately complex system integrations (Required)Demonstrated at least 5 years of experience building, testing, monitoring, updating, and troubleshooting integrations involving Salesforce (e.g., Sales Cloud, Experience Cloud, MuleSoft, Tableau) with other technologies (e.g., marketing solutions and ELT)to support dynamic and diverse needs of users (Required)Demonstrated advanced experience in configuring, testing, monitoring, updating, and maintaining APIs and webhooks that are robust, reliable, scalable, and secure (Required)Demonstrated advanced experience in applying best practices in data management, governance, and DevOps (e.g., Gearset) with perseverance, drive, and keen attention to detail (Required)Demonstrated a strong ability to design appealing and intuitive user interfaces for optimal user experiences (Required)Demonstrated advanced experience working with highly complex data systems including at least two of the following: learning management systems, human resource management or human capital management systems, client relationship management or student information systems, or case management systems (Required)Demonstrated strong interest and ability to learn, if not advanced skilled in, software and web apps (e.g., Asana, Slack, Calendly, Qualtrics, Alchemer, Amazon Web Services, Alteryx, R, Deedose, Tableau) as needed with minimal hands-on training (Required)Fluency in JSON, XML, one or more database technologies (e.g., SQL, MongoDB, MySQL, PostgreSQL), and preferably with at least one or more data-relevant programming languages/utilities (e.g., HTML5, CSS3, JavaScript, Python, etc.) (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor's Degree in computer science, computer information systems, information technology, or related field, and equivalent combination of education and training in applications programming. (Required) () Salesforce System Architect Certification Upon Hire (Preferred) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation. Schedule 8:00 a.m. to 5:00 p.m. Union/Policy Covered TX-Systemwide Technical Complete Position Description (TBD_940574)
01/14/2026
Full time
Special Instructions to Applicants Resume and Cover Letter are required. Department Summary The UCLA Agile Visual Analytics Lab (AVAL) empowers national, state, and local stakeholders to use data to make more timely and sound decisions impacting children, families, communities, and the workforces that serve them. We do this through 1) putting vital information into the hands of stakeholders in the form of data visualizations that efficiently and effectively meet their diverse and dynamic information needs, 2) implementing utilization-focused and developmental evaluation of programs and policies of mission-driven organizations and systems, and 3) building the capacity of systems and organizations to grow, use, and sustain data ecosystems. In these ways we work with our partners in different capacities, depending on their specific needs, ranging from leading full-scale evaluations to data collection, data management and processing, and data visualization. Position Summary The Systems Integration Engineer works with the Agile Visual Analytics Lab (AVAL) team to support the design, development, and continuous quality improvement and maintenance of system integrations consistent with AVAL's mission and necessary to achieve its project goals. The Systems Integration Engineer collaborates with a wide-range of project team members and other stakeholders to understand their diverse and dynamic needs in using various software, applications, and data systems within the context of complex, multifaceted program evaluation and research activities. The Systems Integrations Engineer designs and implements system integrations in coordination with other software and web developers, research team members, other stakeholders to optimize the performance, reliability, scalability, security, and integrity of software, applications, and data systems. Using a customer-service approach, the Systems Integration Engineer delivers technical support, resolves technical issues, and is responsible for the planning, testing, deploying, monitoring, and troubleshooting of system integrations. The Systems Integration Engineer assists with change management processes, documentation of architecture and processes, data security and integrity controls, and user management as needed. Salary & Compensation UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications Ability to perform effectively under conditions of fluctuating workload and pressure, as well as work both independently and collaboratively as member of a multidisciplinary team across cultures and internally within a diverse and dynamic institution (Required)Demonstrated a strong ability to adapt and perform with rapid technological changes and user-specific requirements (Required)Demonstrated advanced skill to identify, assess, and plan for risks that could impact a project's schedule, budget, and/or quality (Required)Demonstrated technical support and change management experience within a Salesforce environment across multidisciplinary team members and stakeholders with varying levels of technical knowledge and skills across Mac and Windows operating systems (Required)Demonstrated advanced skill and experience in collaborating with multidisciplinary teams to formulate and execute implementation and testing plans for moderately complex system integrations (Required)Demonstrated at least 5 years of experience building, testing, monitoring, updating, and troubleshooting integrations involving Salesforce (e.g., Sales Cloud, Experience Cloud, MuleSoft, Tableau) with other technologies (e.g., marketing solutions and ELT)to support dynamic and diverse needs of users (Required)Demonstrated advanced experience in configuring, testing, monitoring, updating, and maintaining APIs and webhooks that are robust, reliable, scalable, and secure (Required)Demonstrated advanced experience in applying best practices in data management, governance, and DevOps (e.g., Gearset) with perseverance, drive, and keen attention to detail (Required)Demonstrated a strong ability to design appealing and intuitive user interfaces for optimal user experiences (Required)Demonstrated advanced experience working with highly complex data systems including at least two of the following: learning management systems, human resource management or human capital management systems, client relationship management or student information systems, or case management systems (Required)Demonstrated strong interest and ability to learn, if not advanced skilled in, software and web apps (e.g., Asana, Slack, Calendly, Qualtrics, Alchemer, Amazon Web Services, Alteryx, R, Deedose, Tableau) as needed with minimal hands-on training (Required)Fluency in JSON, XML, one or more database technologies (e.g., SQL, MongoDB, MySQL, PostgreSQL), and preferably with at least one or more data-relevant programming languages/utilities (e.g., HTML5, CSS3, JavaScript, Python, etc.) (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor's Degree in computer science, computer information systems, information technology, or related field, and equivalent combination of education and training in applications programming. (Required) () Salesforce System Architect Certification Upon Hire (Preferred) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation. Schedule 8:00 a.m. to 5:00 p.m. Union/Policy Covered TX-Systemwide Technical Complete Position Description (TBD_940574)