REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
04/05/2026
Full time
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
04/05/2026
Full time
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
04/05/2026
Full time
REPORTING ANALYST III WHAT IS THE OPPORTUNITY? The Reporting Analyst III is an integral part of the Enterprise Fraud Management team. The role is accountable for owning and evolving Fraud Risk Management managerial reporting. Reporting includes gathering data from Tableau dashboards, the Fraud Data Hub, and other sources, conducting data analysis, synthesizing insights, developing appropriate visuals, and creating executive ready presentations. The role entails engaging with Fraud Management, Line of Business, Product, or Operations partners to mature current state reporting needs, and to develop and implement future state capabilities. WHAT WILL YOU DO? Assume accountability for Enterprise Fraud Risk's managerial reporting which entails data analysis, insight synthesis, and creation of executive ready presentations. Support the development of an 'on-demand' reporting function that is responsive to Line of Business and Product leader requests for fraud risk insights. Evolve managerial reporting by automating components, where appropriate, to drive accuracy. Create automated reporting tools leveraging Tableau or other data visualization / managerial reporting tools. Monitor Fraud Risk metrics and identify trends and opportunities. Work closely with the Fraud Management partner teams to develop and improve fraud risk metrics and reporting. Support the development and augmentation of managerial reporting controls and procedures. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years years of experience with SAS or SQL, or other data management, reporting and query tool or as a Business Analyst Minimum 3 years in the Financial Services Industry Additional Qualifications Experience crafting data driven messaging for executive leader consumption. Advanced capabilities in Microsoft Excel and PowerPoint Fraud Risk Management experience is preferred. Master's Degree in a related field is preferred. Experience in a Management Consulting role. Excellent verbal and written communication skills. Experience creating Tableau dashboards and other reporting and data visualization tools. Experience with SQL, Alteryx and other and query tools. Experience with Snowflake Experience working with Finance partners and with General Ledger data. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment. Strong leadership and organizational skills Ability to work independently, as well as in a team environment. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job
Center for Elders' Independence
Oakland, California
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
04/05/2026
Full time
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
Title: Epic Application Analyst Level 3 - Ambulatory Location: Remote (occasional onsite within 48 hrs if needed) Duration: 6 Months Overview Seeking a Senior Epic Analyst to lead the Ambulatory module implementation and optimization. Responsibilities Lead requirements gathering and system design Configure and implement Epic Ambulatory solutions Support testing, deployment, and training Collaborate across application teams Lead junior analysts and drive process improvements Requirements Epic Ambulatory Certification REQUIRED 2+ full lifecycle implementations 5+ years Epic experience Strong stakeholder management Preferred Clinical background Multi-module experience
04/05/2026
Full time
Title: Epic Application Analyst Level 3 - Ambulatory Location: Remote (occasional onsite within 48 hrs if needed) Duration: 6 Months Overview Seeking a Senior Epic Analyst to lead the Ambulatory module implementation and optimization. Responsibilities Lead requirements gathering and system design Configure and implement Epic Ambulatory solutions Support testing, deployment, and training Collaborate across application teams Lead junior analysts and drive process improvements Requirements Epic Ambulatory Certification REQUIRED 2+ full lifecycle implementations 5+ years Epic experience Strong stakeholder management Preferred Clinical background Multi-module experience
WEIDENHAMMER SYSTEMS CORPORATION
Reading, Pennsylvania
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIa98a2d68c5f8-1750
04/05/2026
Full time
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIa98a2d68c5f8-1750
Eisenhower Health is seeking an experienced Senior Application Analyst A Beaker Certification Is Required. Job Objective: Supports the core functions of EMC clinical applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned clinical systems under the guidance of the Information Systems Management team. This position will have a thorough understanding of assigned applications, ancillary systems, and health system operations. This position will address issues and design decisions of moderate to high complexity and deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. This position also manages software upgrades and maintenance as well as serves as Project Manager for major Information Systems projects. Coordinates application support with other information technology teams including System Admininistrators, DBA, Networking, Reporting, and the Help Desk. Implement changes using documented procedures that are compliant with department's policies and procedures. Provide solutions to work orders, trouble tickets and projects for assigned departments Qualifications: Education: Required: Relevant degree or experience in lieu of degree Preferred: Bachelor's Degree Licensure/Certification: Certification(s) required for those positions supporting an Epic application Experience: Required: Two (2) years of Application/Epic Analyst experience Eisenhower is proud to offer: A generous benefits package and matched retirement plan Health and wellness programs Flexible PTO Tuition Reimbursement Relocation Assistance
04/05/2026
Full time
Eisenhower Health is seeking an experienced Senior Application Analyst A Beaker Certification Is Required. Job Objective: Supports the core functions of EMC clinical applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned clinical systems under the guidance of the Information Systems Management team. This position will have a thorough understanding of assigned applications, ancillary systems, and health system operations. This position will address issues and design decisions of moderate to high complexity and deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. This position also manages software upgrades and maintenance as well as serves as Project Manager for major Information Systems projects. Coordinates application support with other information technology teams including System Admininistrators, DBA, Networking, Reporting, and the Help Desk. Implement changes using documented procedures that are compliant with department's policies and procedures. Provide solutions to work orders, trouble tickets and projects for assigned departments Qualifications: Education: Required: Relevant degree or experience in lieu of degree Preferred: Bachelor's Degree Licensure/Certification: Certification(s) required for those positions supporting an Epic application Experience: Required: Two (2) years of Application/Epic Analyst experience Eisenhower is proud to offer: A generous benefits package and matched retirement plan Health and wellness programs Flexible PTO Tuition Reimbursement Relocation Assistance
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
04/05/2026
Full time
Role: Healthcare EDI Developer Summary We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files. Job Responsibilities Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution. Design, build, and maintain X12 EDI 837 encounter processing workflows. Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides. Perform unit, integration, and regression testing for EDI processes and related data flows. Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions. Develop and maintain data mappings between internal application data models and EDI segments/loops. Implement corrective actions to remediate defects and reduce or eliminate repeat issues. Partner with external clients and internal operational teams on new client implementations and changes to existing submissions. Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients. Experience and Qualifications 3+ years of relevant experience in the healthcare industry, Dental preferred 3+ years of experience in a data analyst role, preferably supporting healthcare EDI. 1+ years of experience developing post-adjudication X files (required). 1+ years of SQL experience. Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction. Strong attention to detail with the ability to analyze client needs and accurately document processes. Excellent analytical, troubleshooting, and communication skills. Experience with IBM Sterling B2B Integrator is preferred.
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Opportunities: Lead & Principal Software Engineers for Digital Technology Role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed. Amtrak will be hiring experienced Software Engineers to support our Digital Technology (DT) organization. Open positions may include: Lead Software Engineer Principal Software Engineer Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions If you would like to be considered for upcoming Software Engineering positions, please apply here. Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc) Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling) Proficiency in SQL Server, Oracle, or similar relational databases Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these Ability to define, design, and implement integration plans Familiarity with Agile methodologies (SCRUM, SAFe) Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms Experience serving as a point of escalation for technical issue resolution Ability to support or lead architectural decision-making Strong documentation and communication skills Experience mentoring or guiding engineering teams Additional Profile Strengths Broad understanding of information systems and application architecture standards Experience with system maintenance, enhancements, or production support Ability to work under deadlines and manage changing priorities Knowledge, Skills, and Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands-on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. The salary/hourly range is $103,700 - $134,460 for the Lead Software Engineer and $124,600 - $161,352 for the Principal Software Engineer. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165702 Work Arrangement: 06-Onsite 4/5 Days for more information about work arrangements at Amtrak. Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
04/05/2026
Full time
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Opportunities: Lead & Principal Software Engineers for Digital Technology Role is based in Washington DC. Requests for Remote work will be reviewed but not guaranteed. Amtrak will be hiring experienced Software Engineers to support our Digital Technology (DT) organization. Open positions may include: Lead Software Engineer Principal Software Engineer Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions If you would like to be considered for upcoming Software Engineering positions, please apply here. Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc) Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling) Proficiency in SQL Server, Oracle, or similar relational databases Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these Ability to define, design, and implement integration plans Familiarity with Agile methodologies (SCRUM, SAFe) Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms Experience serving as a point of escalation for technical issue resolution Ability to support or lead architectural decision-making Strong documentation and communication skills Experience mentoring or guiding engineering teams Additional Profile Strengths Broad understanding of information systems and application architecture standards Experience with system maintenance, enhancements, or production support Ability to work under deadlines and manage changing priorities Knowledge, Skills, and Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands-on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. The salary/hourly range is $103,700 - $134,460 for the Lead Software Engineer and $124,600 - $161,352 for the Principal Software Engineer. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165702 Work Arrangement: 06-Onsite 4/5 Days for more information about work arrangements at Amtrak. Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
Genesis10 is currently seeking a Quantitative Analyst - Remote for a 9+ month contract position with our client, a global medical technology company, located in San Diego, CA. Pay range: $50.98 - $60.98 per hour, W2, depending on skill and experience level. Responsibilities: Conduct statistical analysis, data visualization, and translation of results using best practices and statistical methods to provide meaningful insights to clinical, medical, and commercial teams Manage large and diverse datasets, including data ingestion, documentation, cleaning, quality control checks, and storage in cloud environments Prepare summary statistics, tables & figures for reports, presentations & publications, write descriptions of analytical methods, and draw conclusions from analysis results Comprehensively synthesize and translate research findings, and effectively communicate actionable insights and recommendations to stakeholders at all levels of the organization Collaborate with cross-functional teams, including product development, medical affairs, and clinical education, to translate quantitative insights for HCP- and patient- facing communications Stay updated on industry trends, methodologies, and best practices in quantitative research, continuously refining skills and approaches to deliver high-quality insights Perform other responsibilities as assigned and requested Requirements: BS or BA, preference for Master's degree Strong foundation of knowledge in statistical analysis skills with application to diabetes management, psychology, and/or physiology Firsthand experience working with large datasets and in big data cloud environments for quantitative analysis, statistical analysis, and statistical modeling Proficient in Python and/ or R for statistical programming Experience visualizing data in programming environments Excellent written and verbal communication skills Desired skills: Experience planning and implementing data collection, organizing collected data, and using data collection tools like Qualtrics Experience working in a research role within a relevant industry (e.g., technology, healthcare) Well-organized, team player, detail-oriented, with effective time management skills Proficient with software tools like Microsoft Office Suite Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/05/2026
Full time
Genesis10 is currently seeking a Quantitative Analyst - Remote for a 9+ month contract position with our client, a global medical technology company, located in San Diego, CA. Pay range: $50.98 - $60.98 per hour, W2, depending on skill and experience level. Responsibilities: Conduct statistical analysis, data visualization, and translation of results using best practices and statistical methods to provide meaningful insights to clinical, medical, and commercial teams Manage large and diverse datasets, including data ingestion, documentation, cleaning, quality control checks, and storage in cloud environments Prepare summary statistics, tables & figures for reports, presentations & publications, write descriptions of analytical methods, and draw conclusions from analysis results Comprehensively synthesize and translate research findings, and effectively communicate actionable insights and recommendations to stakeholders at all levels of the organization Collaborate with cross-functional teams, including product development, medical affairs, and clinical education, to translate quantitative insights for HCP- and patient- facing communications Stay updated on industry trends, methodologies, and best practices in quantitative research, continuously refining skills and approaches to deliver high-quality insights Perform other responsibilities as assigned and requested Requirements: BS or BA, preference for Master's degree Strong foundation of knowledge in statistical analysis skills with application to diabetes management, psychology, and/or physiology Firsthand experience working with large datasets and in big data cloud environments for quantitative analysis, statistical analysis, and statistical modeling Proficient in Python and/ or R for statistical programming Experience visualizing data in programming environments Excellent written and verbal communication skills Desired skills: Experience planning and implementing data collection, organizing collected data, and using data collection tools like Qualtrics Experience working in a research role within a relevant industry (e.g., technology, healthcare) Well-organized, team player, detail-oriented, with effective time management skills Proficient with software tools like Microsoft Office Suite Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Business Analyst Req number: R7362 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong documentation, requirements gathering, and great communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Business Analyst who will support IT documentation and requirements gathering efforts. This role partners with cross functional teams to translate business and technical needs into clear, high quality documentation while operating independently and delivering results in a fast paced environment. This position will be a contract role and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather, analyze, and document business and technical requirements in collaboration with IT and cross functional stakeholders Translate complex IT concepts into clear, concise documentation for technical and non technical audiences Support process analysis to identify gaps, risks, and improvement opportunities Maintain accurate documentation, standards, and artifacts throughout the engagement Communicate effectively with stakeholders, providing clear updates, insights, and recommendations What You'll Need Required: 3+ years of experience in a Business Analyst, IT Analyst, or similar business/technical contract role Proficiency with relevant hardware, software, or equipment Familiarity with ticketing systems and documentation practices Preferred: Ability to work independently and in team and cross functional environments Strong verbal and written communication skills with solid analytical capabilities Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $40.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Business Analyst Req number: R7362 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong documentation, requirements gathering, and great communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Business Analyst who will support IT documentation and requirements gathering efforts. This role partners with cross functional teams to translate business and technical needs into clear, high quality documentation while operating independently and delivering results in a fast paced environment. This position will be a contract role and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather, analyze, and document business and technical requirements in collaboration with IT and cross functional stakeholders Translate complex IT concepts into clear, concise documentation for technical and non technical audiences Support process analysis to identify gaps, risks, and improvement opportunities Maintain accurate documentation, standards, and artifacts throughout the engagement Communicate effectively with stakeholders, providing clear updates, insights, and recommendations What You'll Need Required: 3+ years of experience in a Business Analyst, IT Analyst, or similar business/technical contract role Proficiency with relevant hardware, software, or equipment Familiarity with ticketing systems and documentation practices Preferred: Ability to work independently and in team and cross functional environments Strong verbal and written communication skills with solid analytical capabilities Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $40.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Quality Assurance Analyst Req number: R7395 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Quality Assurance Analyst ready to take us to the next level! If you have 5+ years working QA, proficient in manual testing, including system and integration, and are looking for your next career move, apply now. Job Description We are looking for a Quality Assurance Analyst to ensure the quality assurance of enterprise systems, focusing on Salesforce-based applications and data modernization initiatives . This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS) Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps) Detect and log program bugs, such as validation rule failures and integration bottlenecks Work with developers to troubleshoot errors and verify fixes in sandbox environments Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives What You'll Need Required: Bachelor's degree or higher in a related technical field 5+ years of experience in software quality assurance Proficiency in manual testing, including system, integration, and regression testing 4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects) Strong knowledge of Agile/Scrum methodologies Proficiency in defect tracking tools like Jira or Azure DevOps Experience in API testing tools such as Postman or SoapUI Expertise in test case design and documentation Preferred: Knowledge of data validation and SQL (e.g., Snowflake or similar platforms) Experience with test automation tools like Playwright, Selenium, or Copado Skills in UAT coordination and business analysis Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements Experience managing test data and deployments across Salesforce Sandbox environments Physical Demands This role primarily involves sedentary work in an office environment Requires frequent use of a computer, including repetitive keyboard and mouse tasks May occasionally require standing or walking during onsite work Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $52 - $62 Per Hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
04/05/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function In this role, you will play a key part in supporting and enhancing our PLM systems and processes, ensuring accurate product data and efficient workflows across engineering, manufacturing, IT, and supply chain. You will work hands-on with PLM and CAD tools, contribute to process improvements, and collaborate with cross-functional teams to standardize best practices. The Analyst II role is ideal for someone with experience in PLM support who is ready to grow into a broader role with increased responsibility, visibility, and impact on A. O. Smith's global digital transformation. Responsibilities System Support & Administration Configure, maintain, and support PLM systems (e.g., SAP PLM, ECTR, DMS, CenitConnect APM, SOLIDWORKS). Assist in PLM and ERP upgrades, integrations, and deployment projects. Process & Workflow Optimization Analyze PLM workflows and recommend process enhancements. Support standardization of data structures, naming conventions, and lifecycle governance practices. Change & Configuration Management Support and manage Engineering Change Orders (ECOs), ensuring accurate documentation, timely approvals, and effective communication across engineering, manufacturing, and supply chain teams. Participate in defining and refining change management policies and configuration standards to support business-wide PLM adoption. Ensure alignment with compliance requirements and product traceability standards. Collaboration & Training Partner with engineering, IT, and product development teams to drive adoption of PLM best practices. Provide user training, create documentation, and serve as a point of contact for day-to-day PLM support. Data Integrity & Governance Conduct regular audits to ensure accuracy, security, and accessibility of product data. Support product data governance initiatives and lifecycle management standards. Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3+ years of experience in PLM administration, engineering services, or related technical role. Minimum of 3 to 5 years of related work experience, leading smaller projects or process improvements, mentoring junior staff. Advanced proficiency with PLM tools; SAP PLM and ECTR experience is strongly preferred. Strong knowledge of CAD systems (e.g., SOLIDWORKS, Inventor, AutoCAD) and integration with PLM. Strong problem-solving, analytical, and organizational skills. Excellent communication, facilitation, and cross-functional collaboration skills. Effective communication skills to collaborate with technical and non-technical stakeholders We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Senior Organizational Change Management (OCM) Business Analyst Req number: R6110 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. Job Description We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware . This is a full-time, salaried opportunity that is hybrid and requires on-site work three days per week (Tuesday - Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. What You'll Do Assist in developing and maintaining communication plans, training materials, and stakeholder registries. Identify and report potential risks and issues, ensuring timely resolution. Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions. Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards. Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts. Ensure tasks align with the goals, culture, and strategy of CAI and the client organization. Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets. Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives. Maintain a professional attitude, accept accountability, and contribute to a positive team environment. Act as a trusted resource to clients, ensuring user adoption of new processes and technologies. What You'll Need Required: 6+ years of experience supporting organizational change management efforts in a PMO or similar environment. Proven ability to deliver tasks, report progress, and address risks in a professional manner. Excellent collaboration and communication skills with a focus on building trusted relationships. Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $115,000 - $125,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Senior Organizational Change Management (OCM) Business Analyst Req number: R6110 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. Job Description We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware . This is a full-time, salaried opportunity that is hybrid and requires on-site work three days per week (Tuesday - Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors. What You'll Do Assist in developing and maintaining communication plans, training materials, and stakeholder registries. Identify and report potential risks and issues, ensuring timely resolution. Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions. Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards. Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts. Ensure tasks align with the goals, culture, and strategy of CAI and the client organization. Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets. Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives. Maintain a professional attitude, accept accountability, and contribute to a positive team environment. Act as a trusted resource to clients, ensuring user adoption of new processes and technologies. What You'll Need Required: 6+ years of experience supporting organizational change management efforts in a PMO or similar environment. Proven ability to deliver tasks, report progress, and address risks in a professional manner. Excellent collaboration and communication skills with a focus on building trusted relationships. Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $115,000 - $125,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Sr. Systems Architect Req number: R7429 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Sr. Systems Architect ready to take us to the next level! If you have 5 years of working experience with PEGA post SSA certification and are looking for your next career move, apply now. Job Description We are looking for a certified PEGA Sr. Systems Architect to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implement business/system requirements. This position will be a full-time contract and hybrid in Trenton, NJ. What You'll Do The Certified PEGA Senior Systems Architect evaluates existing systems and/or user needs to analyze, design, recommend, and implement information system changes The PEGA SSA will be under the direct supervision of the chief of the AOC's Information Technology Office (ITO) or other designated ITO representative The PEGA SSA will be required to collaborate and provide technical expertise to ITO and assigned unit to develop technical solutions to implements business/system requirements The PEGA SSA will be required to attain a complete understanding of requirements and understand key concepts such as rule resolution, class structure design, and reusability Develop and/or modify programs Successfully unit test their work Develop supportive documentation Participate with the business analysts and/or users in the system testing of their programs In many cases, write system requirements based upon the business requirements received Implement a wide array of functionality from building high quality user experiences to implementing complex case management requirements. What You'll Need Required: Minimum of 5 years working experience post SSA certification The PEGA SSA must demonstrated knowledge of and applicability of Object-Oriented techniques and principles The PEGA SSA should have experience in Agile and Scrum methodologies The PEGA SSA must have a minimum of 5 years of related experience in all phases of object-oriented software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Minimum of 3 years of experience in developing solutions utilizing PEGA A working knowledge of application design, case design, data modeling, automating business rules, business policies, user experience, reporting, integration, architecture, administration and security Exposure to a variety of technologies, including, but not limited to: WebSphere or WebLogic Application design/Case design experience Data Modeling experience Automating Business Rules / Business Policies experience PEGA Architect and how to integrate with customers technology tools PEGA Administration and Security experience Support of large-scale business centric Experience developing solutions utilizing PEGA rules and procedures Ability to communicate clearly and effectively both written and oral with technical and non-technical personnel 4-year college degree or equivalent technical experience PEGA Senior Systems Architect Certification Preferred: WebSphere or WebLogic experience J2EE (JSP, Servlets, EJB, XML, Java) experience MS/SQL or DB2 experience Related experience in ALL phases of Object-Oriented software development, including design, configuration, testing, debugging, implementation. Java Experience React experience Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $70 - $80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Help Desk Analyst Req number: R7354 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Help Desk Analyst ready to take us to the next level! If you have the experience providing first level support to users resolving issues related to a new Salesforce-base application and are looking for your next career move, apply now! Job Description We are looking for a Help Desk Analyst to provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application . This position will be a full-time contract and onsite in Trenton, NJ. What You'll Do Provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application Log and track support requests, ensuring all issues are documented and resolved in a timely manner Escalate complex issues to higher-level support or specialized teams as necessary Maintain accurate records of support requests and resolutions Communicate effectively with users to understand their issues and provide clear and concise solutions Assist in training users on the new application and provide guidance on best practices Monitor the performance of the application and report any recurring issues or trends Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and support quality What You'll Need Required: 2+ years of relevant experience in help desk or IT support roles Bachelor's degree in Information Technology, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills Proficiency in using help desk software and ticketing systems Ability to work independently and as part of a team Strong organizational and detail-oriented capabilities Preferred: Familiarity with Salesforce-based applications is a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $26 - $28 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
04/05/2026
Full time
Help Desk Analyst Req number: R7354 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Help Desk Analyst ready to take us to the next level! If you have the experience providing first level support to users resolving issues related to a new Salesforce-base application and are looking for your next career move, apply now! Job Description We are looking for a Help Desk Analyst to provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application . This position will be a full-time contract and onsite in Trenton, NJ. What You'll Do Provide first-line support to users, addressing their questions and resolving issues related to the new Salesforce-based application Log and track support requests, ensuring all issues are documented and resolved in a timely manner Escalate complex issues to higher-level support or specialized teams as necessary Maintain accurate records of support requests and resolutions Communicate effectively with users to understand their issues and provide clear and concise solutions Assist in training users on the new application and provide guidance on best practices Monitor the performance of the application and report any recurring issues or trends Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and support quality What You'll Need Required: 2+ years of relevant experience in help desk or IT support roles Bachelor's degree in Information Technology, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills Proficiency in using help desk software and ticketing systems Ability to work independently and as part of a team Strong organizational and detail-oriented capabilities Preferred: Familiarity with Salesforce-based applications is a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. $26 - $28 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
04/05/2026
Title: Project Manager / Scrum Master Location: Piscataway, NJ Positon type: W2 contract Mandatory skills: i. Senior PM/SM, preferably 8-10+ years in the same role as Appian Project Manager. ii. Need extensive Scrum Master Role well including coordination with multiple stakeholders etc. Job Description: We are seeking a proactive and results-driven Project Manager / Scrum Master to lead and facilitate Appian-based automation and development projects. The successful candidate will oversee project delivery, foster Agile best practices, and ensure seamless collaboration between technical teams and business stakeholders for successful implementation of Appian solutions. Responsibilities: Lead end-to-end project management for Appian-based initiatives, ensuring timely delivery within scope and budget. Serve as Scrum Master for Agile teams, facilitating daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement. Coordinate requirements gathering with stakeholders and translate them into actionable user stories and tasks. Collaborate closely with Appian developers, business analysts, and stakeholders to ensure clear communication and understanding of project goals. Monitor project progress, identify risks or issues, and implement mitigation plans. Track key metrics and prepare progress reports for senior management. Foster an Agile mindset and ensure the team adheres to Agile principles and practices. Manage project dependencies, resources, and timelines across multiple initiatives. Support change management activities and user adoption strategies for deployed Appian solutions. Ensure quality standards and deliverables meet organizational and client expectations. Continuously seek process improvements to enhance team productivity and project outcomes. Qualifications: Proven experience managing Appian projects or similar automation/low-code platform implementations. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban Solid project management skills, including scope, schedule, and stakeholder management. Excellent leadership, communication, and team facilitation skills. Proficiency with project management tools such as Jira, Rally, MS Project, or equivalent. Ability to manage multiple projects simultaneously and adapt to changing priorities. Preferred Qualifications: Scrum Master Certification (CSM, PSM) or equivalent. Experience in enterprise application development or BPM platforms. Background in Business Process Automation, RPA, or related fields. Knowledge of the Financial Services industry or regulated environments is a plus.
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
04/05/2026
Full time
Classification: Full time Duration: Permanent Location: Remote Job Summary and Qualifications As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans. Assists CereCore Epic team with clinical IT activities Provides incident/issue support through data gathering Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes Provides detailed issue resolution documentation Advanced knowledge in at least one Epic module Basic knowledge in at least one other Epic module Participates in module/application testing, and implementation Participates in software update testing Produces detailed build documentation and functional test scripts Completes test script updates Provides input to on policies and procedures, training, and best practices Present system configuration changes at Change Management meetings Demonstrates system functionality for end users and stakeholders Presents design and build changes to stakeholders for approval Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications. Communicates workflows to end users Creates training aids and tip sheets Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team. Promotes system security and patient confidentiality and helps ensure compliance Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) Assists in identifying and communicating referrals to support Sales and Business Development Adheres to Code of Conduct and Mission & Value Statement Participates in special projects as needed and performs other duties as assigned Represent CereCore and HCA while working/interacting with external partners Travel as required; anticipated Other duties as assigned Knowledge, Skills and Abilities Required Epic Cadence Certification Bachelors Degree Experience with Prelude and Welcome Working knowledge of Epic technology Experience with Epic workflows Exceptional ability to build and maintain relationships across multiple clients and vendors Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing Strong ability to multi-task, and execute on new initiatives Ability to express technical knowledge clearly Ability to absorb technical knowledge quickly Demonstrated customer orientation skills Ability to work independently on tasks and projects Effective time management skills, critical and creative thinking Demonstrated teaching abilities Demonstrated advanced computer skills Preferred Understanding of clinical operations and processes Experience with at least one healthcare organization Proficiency with Microsoft Office
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
04/05/2026
Full time
Job Summary: We are looking for a detail-oriented and technically skilled GCP Data Integration Engineer to design, develop, and manage robust data integration solutions. The ideal candidate will have hands-on experience in integrating data across disparate systems, building ETL/ELT pipelines, and ensuring the accuracy, quality, and consistency of enterprise data. You will play a key role in enabling seamless data flow between systems to support business intelligence, analytics, and operational needs. Key Responsibilities: Integration Design & Development Design and implement data integration workflows between internal and external systems, including APIs, databases, SaaS applications, and cloud platforms. Develop and maintain scalable ETL/ELT pipelines for structured and unstructured data using tools like Informatica, Talend, SSIS, Apache NiFi, or custom Python/SQL scripts. Build and manage real-time and batch data pipelines leveraging technologies like Kafka, Spark Streaming,. Data Quality & Governance Ensure high data quality, accuracy, and consistency during data ingestion and transformation. Implement data validation, cleansing, deduplication, and monitoring mechanisms. Contribute to metadata management, data lineage, and data catalog initiatives. Collaboration & Troubleshooting Collaborate with data engineers, business analysts, data scientists, and application teams to understand integration needs and deliver effective solutions. Troubleshoot and resolve data integration and pipeline issues in a timely manner. Provide documentation and knowledge transfer for developed solutions. Platform & Infrastructure Support Support data movement across hybrid environments (on-prem, cloud, third-party systems). Work with DevOps or platform teams to ensure scalability, security, and performance of data integration infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 4-8 years of experience in data integration, data engineering, with strong ETL and SQL. Strong experience with integration tools such as Informatica, Talend, MuleSoft, SSIS, or Boomi. Proficient in SQL, Python, and scripting for data manipulation and automation. Experience with cloud data platforms (GCP) and services such as Google Cloud Dataflow. Familiarity with REST/SOAP APIs, JSON, XML , and flat file integrations. Preferred Skills: Experience with message queues or data streaming platforms (Kafka, RabbitMQ, Kinesis). Understanding of data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery). Knowledge of data security, privacy, and compliance best practices (HIPAA, GDPR, etc.). Prior experience in industries like healthcare, fintech, or e-commerce is a plus. Soft Skills: Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities and deliver in a fast-paced environment. Attention to detail and a commitment to delivering high-quality work. Seniority Level Mid-Senior level Industry IT System Data Services Employment Type Full-time Job Functions Health Care Provider Skills Representational State Transfer (REST) Software as a Service (SaaS) Google Cloud Platform
Sr. Executive Partner - Global CIO AdvisoryA Gartner Executive Partner (EP) is an indispensable advisor for every Information Technology and digital leader. Executive Technology Services (ETS), is a membership-based organization serving over 7,000 CIOs / CxOs and senior IT leaders across 87 countries. Our program has seen double digital growth YoY with 54% of members signing multi-year contracts. These members (including Fortune 100 organizations benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs and Technology Leaders, and the assurance of Gartner objectivity and independence. Gartner's Executive Partners act as coaches, content-providers and business advisors to Executive Programs members, and partner with colleagues across the organization to deliver service solutions utilizing Gartner products and services.What you'll do: Manage a portfolio of 25+ member consisting of digital/technology leaders from some of the World's largest commercial and high-tech organizations with revenue size in excess of 15B+ Get a deep understanding of the members' priorities and challenges. Help members find solutions and execute on their strategy by leveraging your own experience, Gartner's capabilities, and the trends across our client base. Challenge the member with new ideas and innovative approaches and provide an outside "fresh eyes" perspective on their decisions and direction. Define and deliver innovative solutions by assessing the member's top Priorities and developing a customized service plan. Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars. Build a strong partnership with Gartner's Sales organization and collaborate with them to ensure strong member engagement and renewal of ExP business. Present or facilitate at local ExP eventsWho You Are: Someone who has been a Global CIO, CIO or senior technology executive is required. Our most successful Executive Partners have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement. Gartner Executive Partners have natural curiosity and share their knowledge and expertise with Executive Programs members. They understand the members' critical priorities and build trust by delivering value and leveraging key internal partnerships to drive results. Consulting and/or CxO/CIO roles with 20+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Big Data, Cloud, etc.) The ideal candidate(s) should be able to demonstrate exposure to large E2E transformative initiatives having led/co-led large critical programs Extensive knowledge of a digital/technology leaders focus areas and an in-depth understanding of the IT industry (including leadership, IT operations management, IT and Business strategy, technology trends, performance metrics, KPI's etc.) and priorities such as the challenges of "today's" digital/technology leaders and how Gartner ExP can make the difference as an advisory organization. Experience with key business concepts such as revenue enablement & generation, market improvement, risk reduction, and launching a P&L and adding to the top line / substantial P&L responsibility. Project to Product experience where new revenue streams were created. Experience with Agile / DevOps / Emerging Technologies Advanced critical thinking and structured problem-solving skills High tolerance and an advanced ability to lead and manage ambiguous situations Excellent relationship building and collaboration skills Superior verbal, written, facilitation and presentation skills (Executive Presence) Demonstrable sales and/or business development experience with CXO level executives Expert skills at managing multiple priorities Committed to making others successful Naturally Collaborative Active listening skills Ability to challenge the status quo and to be provocative in a professional and engaging manner.Benefits:We offer a highly competitive rewards and benefits package including but not limited to the following; Private healthcare, 401K Match, generous paid time off, life insurance, tuition reimbursement and nuch more.All Gartner associates strive to be high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?Equality statement:The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at - or by sending an email to - RemoteWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 21,000 associates globally who support -14,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 188,000 USD - 225,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email Requisition ID:107149By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
04/05/2026
Full time
Sr. Executive Partner - Global CIO AdvisoryA Gartner Executive Partner (EP) is an indispensable advisor for every Information Technology and digital leader. Executive Technology Services (ETS), is a membership-based organization serving over 7,000 CIOs / CxOs and senior IT leaders across 87 countries. Our program has seen double digital growth YoY with 54% of members signing multi-year contracts. These members (including Fortune 100 organizations benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs and Technology Leaders, and the assurance of Gartner objectivity and independence. Gartner's Executive Partners act as coaches, content-providers and business advisors to Executive Programs members, and partner with colleagues across the organization to deliver service solutions utilizing Gartner products and services.What you'll do: Manage a portfolio of 25+ member consisting of digital/technology leaders from some of the World's largest commercial and high-tech organizations with revenue size in excess of 15B+ Get a deep understanding of the members' priorities and challenges. Help members find solutions and execute on their strategy by leveraging your own experience, Gartner's capabilities, and the trends across our client base. Challenge the member with new ideas and innovative approaches and provide an outside "fresh eyes" perspective on their decisions and direction. Define and deliver innovative solutions by assessing the member's top Priorities and developing a customized service plan. Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars. Build a strong partnership with Gartner's Sales organization and collaborate with them to ensure strong member engagement and renewal of ExP business. Present or facilitate at local ExP eventsWho You Are: Someone who has been a Global CIO, CIO or senior technology executive is required. Our most successful Executive Partners have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement. Gartner Executive Partners have natural curiosity and share their knowledge and expertise with Executive Programs members. They understand the members' critical priorities and build trust by delivering value and leveraging key internal partnerships to drive results. Consulting and/or CxO/CIO roles with 20+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Big Data, Cloud, etc.) The ideal candidate(s) should be able to demonstrate exposure to large E2E transformative initiatives having led/co-led large critical programs Extensive knowledge of a digital/technology leaders focus areas and an in-depth understanding of the IT industry (including leadership, IT operations management, IT and Business strategy, technology trends, performance metrics, KPI's etc.) and priorities such as the challenges of "today's" digital/technology leaders and how Gartner ExP can make the difference as an advisory organization. Experience with key business concepts such as revenue enablement & generation, market improvement, risk reduction, and launching a P&L and adding to the top line / substantial P&L responsibility. Project to Product experience where new revenue streams were created. Experience with Agile / DevOps / Emerging Technologies Advanced critical thinking and structured problem-solving skills High tolerance and an advanced ability to lead and manage ambiguous situations Excellent relationship building and collaboration skills Superior verbal, written, facilitation and presentation skills (Executive Presence) Demonstrable sales and/or business development experience with CXO level executives Expert skills at managing multiple priorities Committed to making others successful Naturally Collaborative Active listening skills Ability to challenge the status quo and to be provocative in a professional and engaging manner.Benefits:We offer a highly competitive rewards and benefits package including but not limited to the following; Private healthcare, 401K Match, generous paid time off, life insurance, tuition reimbursement and nuch more.All Gartner associates strive to be high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?Equality statement:The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at - or by sending an email to - RemoteWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 21,000 associates globally who support -14,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 188,000 USD - 225,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email Requisition ID:107149By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
