Date Posted: 2026-03-16 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a motivated Agile Specialist to join the Patriot Software Team within the Land and Air Defense Systems (LADS) Software Department. As the Agile Specialist, you'll guide and empower teams to reach high levels of performance and quality by providing hands-on support, training, coaching, and mentorship. We are looking for an individual with experience in Jira who can derive actionable insights to enable teams to work more efficiently, deliver faster, and stay centered on what drives the most value. What You Will Do Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities Help teams set up their team boards, workflow automation, and automated reporting. Assist team in designing and maintaining Jira dashboards and reports Provide Jira & Confluence administration, support and training Develop reusable training assets, mentor new coaches, and support needs as required. Refine agile practices to enhance team predictability and deliver team value faster. Qualifications You Must Have: Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and 2 years relevant experience The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience in Agile delivery, ideally in a software environment Experience coaching teams and individuals on Agile principles and practices. Qualifications We Prefer: Agile certifications (CSM, PSM, or SAFe Scrum Master) preferred. Experience with Agile frameworks (Scrum, Kanban, SAFe). Experience with Agile project management tools such as Jira, Confluence, Rally, or similar. Experience working with large, complex systems where scalability, integration, and cross-team collaboration are key. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
04/01/2026
Full time
Date Posted: 2026-03-16 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a motivated Agile Specialist to join the Patriot Software Team within the Land and Air Defense Systems (LADS) Software Department. As the Agile Specialist, you'll guide and empower teams to reach high levels of performance and quality by providing hands-on support, training, coaching, and mentorship. We are looking for an individual with experience in Jira who can derive actionable insights to enable teams to work more efficiently, deliver faster, and stay centered on what drives the most value. What You Will Do Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities Help teams set up their team boards, workflow automation, and automated reporting. Assist team in designing and maintaining Jira dashboards and reports Provide Jira & Confluence administration, support and training Develop reusable training assets, mentor new coaches, and support needs as required. Refine agile practices to enhance team predictability and deliver team value faster. Qualifications You Must Have: Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and 2 years relevant experience The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience in Agile delivery, ideally in a software environment Experience coaching teams and individuals on Agile principles and practices. Qualifications We Prefer: Agile certifications (CSM, PSM, or SAFe Scrum Master) preferred. Experience with Agile frameworks (Scrum, Kanban, SAFe). Experience with Agile project management tools such as Jira, Confluence, Rally, or similar. Experience working with large, complex systems where scalability, integration, and cross-team collaboration are key. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Date Posted: 2026-03-16 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a motivated Agile Specialist to join the Patriot Software Team within the Land and Air Defense Systems (LADS) Software Department. As the Agile Specialist, you'll guide and empower teams to reach high levels of performance and quality by providing hands-on support, training, coaching, and mentorship. We are looking for an individual with experience in Jira who can derive actionable insights to enable teams to work more efficiently, deliver faster, and stay centered on what drives the most value. What You Will Do Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities Help teams set up their team boards, workflow automation, and automated reporting. Assist team in designing and maintaining Jira dashboards and reports Provide Jira & Confluence administration, support and training Develop reusable training assets, mentor new coaches, and support needs as required. Refine agile practices to enhance team predictability and deliver team value faster. Qualifications You Must Have: Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and 2 years relevant experience The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience in Agile delivery, ideally in a software environment Experience coaching teams and individuals on Agile principles and practices. Qualifications We Prefer: Agile certifications (CSM, PSM, or SAFe Scrum Master) preferred. Experience with Agile frameworks (Scrum, Kanban, SAFe). Experience with Agile project management tools such as Jira, Confluence, Rally, or similar. Experience working with large, complex systems where scalability, integration, and cross-team collaboration are key. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
04/01/2026
Full time
Date Posted: 2026-03-16 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a motivated Agile Specialist to join the Patriot Software Team within the Land and Air Defense Systems (LADS) Software Department. As the Agile Specialist, you'll guide and empower teams to reach high levels of performance and quality by providing hands-on support, training, coaching, and mentorship. We are looking for an individual with experience in Jira who can derive actionable insights to enable teams to work more efficiently, deliver faster, and stay centered on what drives the most value. What You Will Do Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities Help teams set up their team boards, workflow automation, and automated reporting. Assist team in designing and maintaining Jira dashboards and reports Provide Jira & Confluence administration, support and training Develop reusable training assets, mentor new coaches, and support needs as required. Refine agile practices to enhance team predictability and deliver team value faster. Qualifications You Must Have: Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and 2 years relevant experience The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience in Agile delivery, ideally in a software environment Experience coaching teams and individuals on Agile principles and practices. Qualifications We Prefer: Agile certifications (CSM, PSM, or SAFe Scrum Master) preferred. Experience with Agile frameworks (Scrum, Kanban, SAFe). Experience with Agile project management tools such as Jira, Confluence, Rally, or similar. Experience working with large, complex systems where scalability, integration, and cross-team collaboration are key. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Date Posted: 2026-03-16 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a motivated Agile Specialist to join the Patriot Software Team within the Land and Air Defense Systems (LADS) Software Department. As the Agile Specialist, you'll guide and empower teams to reach high levels of performance and quality by providing hands-on support, training, coaching, and mentorship. We are looking for an individual with experience in Jira who can derive actionable insights to enable teams to work more efficiently, deliver faster, and stay centered on what drives the most value. What You Will Do Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities Help teams set up their team boards, workflow automation, and automated reporting. Assist team in designing and maintaining Jira dashboards and reports Provide Jira & Confluence administration, support and training Develop reusable training assets, mentor new coaches, and support needs as required. Refine agile practices to enhance team predictability and deliver team value faster. Qualifications You Must Have: Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and 2 years relevant experience The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience in Agile delivery, ideally in a software environment Experience coaching teams and individuals on Agile principles and practices. Qualifications We Prefer: Agile certifications (CSM, PSM, or SAFe Scrum Master) preferred. Experience with Agile frameworks (Scrum, Kanban, SAFe). Experience with Agile project management tools such as Jira, Confluence, Rally, or similar. Experience working with large, complex systems where scalability, integration, and cross-team collaboration are key. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
04/01/2026
Full time
Date Posted: 2026-03-16 Country: United States of America Location: US-MA-TEWKSBURY-TB3 50 Apple Hill Dr CONCORD BLDG, Tewksbury Tb3 300 Concord Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a motivated Agile Specialist to join the Patriot Software Team within the Land and Air Defense Systems (LADS) Software Department. As the Agile Specialist, you'll guide and empower teams to reach high levels of performance and quality by providing hands-on support, training, coaching, and mentorship. We are looking for an individual with experience in Jira who can derive actionable insights to enable teams to work more efficiently, deliver faster, and stay centered on what drives the most value. What You Will Do Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities Help teams set up their team boards, workflow automation, and automated reporting. Assist team in designing and maintaining Jira dashboards and reports Provide Jira & Confluence administration, support and training Develop reusable training assets, mentor new coaches, and support needs as required. Refine agile practices to enhance team predictability and deliver team value faster. Qualifications You Must Have: Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and 2 years relevant experience The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience in Agile delivery, ideally in a software environment Experience coaching teams and individuals on Agile principles and practices. Qualifications We Prefer: Agile certifications (CSM, PSM, or SAFe Scrum Master) preferred. Experience with Agile frameworks (Scrum, Kanban, SAFe). Experience with Agile project management tools such as Jira, Confluence, Rally, or similar. Experience working with large, complex systems where scalability, integration, and cross-team collaboration are key. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Date Posted: 2025-11-19 Country: United States of America Location: HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that. This position is for an experienced Systems Engineering professional. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs. We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What YOU will do: Perform analysis's, architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal. Perform functional analysis's, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide analyses for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total system solutions. Perform bid and proposal efforts What YOU will learn You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career. You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team. You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you! Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience. Active and transferable U.S. government issued secret security clearance is required prior to start date Experience with the systems development process, including requirements capture, design, decomposition, integration, and verification/validation, and transition to production. Qualifications We Prefer Familiarity with the Scaled Agile framework Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership Experienced with Cryptographic Hardware architecture/design, Network Encryption specifications and test methodologies Experience with tools such as DOORS, CAMEO or similar, Software Languages such as Rust and Python. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. What We Offer: Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program Eligible for relocation assistance And more! Eligible for relocation. Learn More & Apply Now! Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
04/01/2026
Full time
Date Posted: 2025-11-19 Country: United States of America Location: HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that. This position is for an experienced Systems Engineering professional. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs. We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What YOU will do: Perform analysis's, architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal. Perform functional analysis's, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide analyses for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total system solutions. Perform bid and proposal efforts What YOU will learn You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career. You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team. You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you! Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience. Active and transferable U.S. government issued secret security clearance is required prior to start date Experience with the systems development process, including requirements capture, design, decomposition, integration, and verification/validation, and transition to production. Qualifications We Prefer Familiarity with the Scaled Agile framework Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership Experienced with Cryptographic Hardware architecture/design, Network Encryption specifications and test methodologies Experience with tools such as DOORS, CAMEO or similar, Software Languages such as Rust and Python. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. What We Offer: Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program Eligible for relocation assistance And more! Eligible for relocation. Learn More & Apply Now! Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Date Posted: 2026-02-13 Country: United States of America Location: US-IA-CEDAR RAPIDS-Th St NE BLDG 137 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that. This position is for an experienced Systems Engineering professional. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs. We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What YOU will do: Perform analysis's, architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal. Perform functional analysis's, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide analyses for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total system solutions. Perform bid and proposal efforts What You will learn: You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career. You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team. You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you! What You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience. Active and transferable U.S. government issued secret security clearance is required prior to start date U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Experience with the systems development process, including requirements capture, design, decomposition, integration, and verification/validation, and transition to production. Qualifications We Prefer: Familiarity with the Scaled Agile framework Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership Experienced with Cryptographic Hardware architecture/design, Network Encryption specifications and test methodologies Experience with tools such as DOORS, CAMEO or similar, Software Languages such as Rust and Python. Experience with Hardware and Software Integration, Validation & Verification Testing, and Qualification Testing Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. What We Offer Benefits Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program Eligible for relocation assistance And more! Eligible for relocation. Learn More & Apply Now! Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. Role Type Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However . click apply for full job details
04/01/2026
Full time
Date Posted: 2026-02-13 Country: United States of America Location: US-IA-CEDAR RAPIDS-Th St NE BLDG 137 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that. This position is for an experienced Systems Engineering professional. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs. We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What YOU will do: Perform analysis's, architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal. Perform functional analysis's, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide analyses for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total system solutions. Perform bid and proposal efforts What You will learn: You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career. You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team. You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you! What You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience. Active and transferable U.S. government issued secret security clearance is required prior to start date U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Experience with the systems development process, including requirements capture, design, decomposition, integration, and verification/validation, and transition to production. Qualifications We Prefer: Familiarity with the Scaled Agile framework Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership Experienced with Cryptographic Hardware architecture/design, Network Encryption specifications and test methodologies Experience with tools such as DOORS, CAMEO or similar, Software Languages such as Rust and Python. Experience with Hardware and Software Integration, Validation & Verification Testing, and Qualification Testing Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. What We Offer Benefits Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program Eligible for relocation assistance And more! Eligible for relocation. Learn More & Apply Now! Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. Role Type Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However . click apply for full job details
Date Posted: 2026-02-13 Country: United States of America Location: US-IA-CEDAR RAPIDS-Th St NE BLDG 137 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that. This position is for an experienced Systems Engineering professional. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs. We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What YOU will do: Perform analysis's, architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal. Perform functional analysis's, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide analyses for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements Perform technical planning, system integration, verification and validation, and supportability and effectiveness analyses for total system solutions. Perform daily tasks in a classified and controlled lab environment What You will learn: You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career. You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team. You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you! Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience. Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications You Must Have: Familiarity with the Scaled Agile framework Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership Experienced with Cryptographic Hardware architecture/design, Network Encryption specifications and test methodologies Experience with tools such as DOORS, CAMEO or similar, Software Languages such as Rust and Python Experience with Model Based Systems Engineering Experience with Hardware and Software Integration, Validation & Verification Testing, and Qualification Testing Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. What We Offer Benefits Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program Eligible for relocation assistance And more! Eligible for relocation. Learn More & Apply Now! Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. Role Type Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window . click apply for full job details
04/01/2026
Full time
Date Posted: 2026-02-13 Country: United States of America Location: US-IA-CEDAR RAPIDS-Th St NE BLDG 137 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that. This position is for an experienced Systems Engineering professional. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs. We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What YOU will do: Perform analysis's, architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal. Perform functional analysis's, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide analyses for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements Perform technical planning, system integration, verification and validation, and supportability and effectiveness analyses for total system solutions. Perform daily tasks in a classified and controlled lab environment What You will learn: You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career. You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team. You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you! Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience. Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications You Must Have: Familiarity with the Scaled Agile framework Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership Experienced with Cryptographic Hardware architecture/design, Network Encryption specifications and test methodologies Experience with tools such as DOORS, CAMEO or similar, Software Languages such as Rust and Python Experience with Model Based Systems Engineering Experience with Hardware and Software Integration, Validation & Verification Testing, and Qualification Testing Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. What We Offer Benefits Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program Eligible for relocation assistance And more! Eligible for relocation. Learn More & Apply Now! Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. Role Type Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window . click apply for full job details
National Radio Astronomy Observatory
Socorro, New Mexico
National Radio Astronomy Observatory Title: VLA Operations Specialist I-II Location: Old Hwy 60, New Mexico, USA Requisition Number: 167 Job Family: Operations Specialist Pay Type: Hourly Required Education: NET Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The NRAO is seeking an Operations Specialist to join our Operations team at the Very Large Array (VLA) in New Mexico. The Operations Specialist provides skilled technical assistance, under limited supervision, in the execution of astronomical observing programs, basic analysis and archiving of data. The Operations Specialist operates an array of 27 telescopes as one system ensuring the acquisition of data from the instrument delivers a high level of data quality while ensuring the safety of personnel and equipment. Candidates with preferred experience and education will be considered for a higher-level Operation Specialist ranking; duties and responsibilities increase with each level. This is a "Safety Sensitive" position as described in the Position Requirements below. The position is based at the VLA, 50 miles west of Socorro, NM. Socorro is a small, historical town in the Rio Grande Valley, 75 miles south of Albuquerque What You Will be Doing: The essential responsibilities of an Operations Specialist include: Operating and monitoring telescopes and supporting equipment; Cross training to operate the Very Long Baseline Array (VLBA); Troubleshooting and taking corrective action when errors and faults occur; Communicating with personnel working on the array and tracking activity, notifying personnel of dangerous weather conditions, monitoring fire alarm systems and responding to emergencies; Initiating telescope control and preparing the antenna, receivers, clocks, recording systems, and other hardware/software for operation; Receiving observing instructions from on-site or remote observers and executing observing programs including, but not limited to, processing incoming observe files, verifying against published schedules, annotating files on the observation schedule, executing observing programs, and sending pointing results to observers; Aiding and accommodating requests from, observers, scientific staff, engineers, and technicians in regards to basic commands for telescope controls and data analyses; Monitoring readings and alerts on multiple computer screens to detect unsafe equipment conditions and ensuring all systems are configured correctly and operating normally; Monitoring fringe amplitude readings and data flagging codes to check data quality; Performing system tests to measure values used to finely tune each antenna. Verifying antenna functionality and receiver performance and updating system parameters, following antenna moves or a major hardware upgrade, in consultation with a system expert; Taking prescribed actions to protect telescope equipment; Making necessary personnel call-outs when equipment safety is compromised and/or when major problems occur; Maintaining an accurate observing log of failures, abnormal conditions, significant events, equipment status changes, procedural changes, or special instructions from observers or staff; Writing detailed maintenance reports for hardware and software problems; Documenting operational procedures and assisting with their upkeep; Collecting meteorological data for the National Weather Service; Driving daily shuttles to/from the VLA and the NRAO facility in Socorro; Proactive compliance with all NRAO policies and procedures is required; Other duties may be assigned. Additional responsibilities of an Operations Specialist II include: Providing advanced troubleshooting support and corrective actions when errors and faults occur; Performing ongoing analysis of operator's tools and methods, and documenting improvements; Developing procedures and documentation for new equipment based on technical information supplied by engineers or supervisors; Writing technical reports to describe operating characteristics, abnormal conditions, and functional limitations; Providing input/feedback on related and proposed hardware/software developments/issues and assisting in troubleshooting any detected problems; Training new operators; Assisting scientists in basic data analysis; Work Environment The Operations Specialist will work as part of a team that supports a 24 hour / 7-day rotating shift pattern consisting of day, evening and night shifts. A typical workweek is 4/10hr days with days off between shift changes. The work is indoors at a console with multiple computer terminals. Operators must be available for emergency call out and may be required to work overtime to cover vacant shifts or in emergencies until relieved. The employee will work at high altitudes and self-drive an Observatory vehicle to the VLA site. The Operator may be required to drive at night and possibly in adverse weather conditions. Who You Are: You have an Associate's degree (A. A.) or equivalent from an accredited two-year college or technical school in math, physics, science or a related technical field. While not required, you may have a bachelor's degree in a related field and three or more years of experience in operating an industrial-sized astronomical telescope is preferred. Competency Summary Must be able to follow procedures and policies. Be able to handle emergencies calmly. Able to express yourself clearly both verbally and in writing, be attentive to detail, and able to work well with others, sometimes in stressful situations. Must be able to operate a computer using process control software applications, and able to use a Windows computer and word processing and spreadsheet software. Must have experience with a LINUX/UNIX operating environment. Must have demonstrated ability to read and interpret documents such as schematics, operating and maintenance instructions, and procedure manuals. Attention to detail is critical Highly organized and able to multitask Excellent communication skills Additional Requirement The Operations Specialist is required to hold and maintain a valid NM Driver's License. Observatory employees must be authorized to work in the United States. Physical Requirements The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 50 pounds. Specific vision requirements include close vision, distance vision, color and depth perception, and the ability to adjust focus. The employee must be able to hear instructions and warnings. All Operators must be available for emergency call out and may be required to work extended shifts of up to 14 hours, when needed. Hearing acuity is required in order to perform work safely with instructions being given over radios and to respond to system alarms; visual acuity is required to read and understand written/graphic/data material on a computer screen and determine colors displayed on a computer monitor Safety Sensitive The selected candidate must successfully pass a post-offer, pre-employment/pre-placement drug screen. Failure to pass the screen will disqualify the candidate from employment consideration for a period of six months from the date of the results. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. The NRAO strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical . click apply for full job details
04/01/2026
Full time
National Radio Astronomy Observatory Title: VLA Operations Specialist I-II Location: Old Hwy 60, New Mexico, USA Requisition Number: 167 Job Family: Operations Specialist Pay Type: Hourly Required Education: NET Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The NRAO is seeking an Operations Specialist to join our Operations team at the Very Large Array (VLA) in New Mexico. The Operations Specialist provides skilled technical assistance, under limited supervision, in the execution of astronomical observing programs, basic analysis and archiving of data. The Operations Specialist operates an array of 27 telescopes as one system ensuring the acquisition of data from the instrument delivers a high level of data quality while ensuring the safety of personnel and equipment. Candidates with preferred experience and education will be considered for a higher-level Operation Specialist ranking; duties and responsibilities increase with each level. This is a "Safety Sensitive" position as described in the Position Requirements below. The position is based at the VLA, 50 miles west of Socorro, NM. Socorro is a small, historical town in the Rio Grande Valley, 75 miles south of Albuquerque What You Will be Doing: The essential responsibilities of an Operations Specialist include: Operating and monitoring telescopes and supporting equipment; Cross training to operate the Very Long Baseline Array (VLBA); Troubleshooting and taking corrective action when errors and faults occur; Communicating with personnel working on the array and tracking activity, notifying personnel of dangerous weather conditions, monitoring fire alarm systems and responding to emergencies; Initiating telescope control and preparing the antenna, receivers, clocks, recording systems, and other hardware/software for operation; Receiving observing instructions from on-site or remote observers and executing observing programs including, but not limited to, processing incoming observe files, verifying against published schedules, annotating files on the observation schedule, executing observing programs, and sending pointing results to observers; Aiding and accommodating requests from, observers, scientific staff, engineers, and technicians in regards to basic commands for telescope controls and data analyses; Monitoring readings and alerts on multiple computer screens to detect unsafe equipment conditions and ensuring all systems are configured correctly and operating normally; Monitoring fringe amplitude readings and data flagging codes to check data quality; Performing system tests to measure values used to finely tune each antenna. Verifying antenna functionality and receiver performance and updating system parameters, following antenna moves or a major hardware upgrade, in consultation with a system expert; Taking prescribed actions to protect telescope equipment; Making necessary personnel call-outs when equipment safety is compromised and/or when major problems occur; Maintaining an accurate observing log of failures, abnormal conditions, significant events, equipment status changes, procedural changes, or special instructions from observers or staff; Writing detailed maintenance reports for hardware and software problems; Documenting operational procedures and assisting with their upkeep; Collecting meteorological data for the National Weather Service; Driving daily shuttles to/from the VLA and the NRAO facility in Socorro; Proactive compliance with all NRAO policies and procedures is required; Other duties may be assigned. Additional responsibilities of an Operations Specialist II include: Providing advanced troubleshooting support and corrective actions when errors and faults occur; Performing ongoing analysis of operator's tools and methods, and documenting improvements; Developing procedures and documentation for new equipment based on technical information supplied by engineers or supervisors; Writing technical reports to describe operating characteristics, abnormal conditions, and functional limitations; Providing input/feedback on related and proposed hardware/software developments/issues and assisting in troubleshooting any detected problems; Training new operators; Assisting scientists in basic data analysis; Work Environment The Operations Specialist will work as part of a team that supports a 24 hour / 7-day rotating shift pattern consisting of day, evening and night shifts. A typical workweek is 4/10hr days with days off between shift changes. The work is indoors at a console with multiple computer terminals. Operators must be available for emergency call out and may be required to work overtime to cover vacant shifts or in emergencies until relieved. The employee will work at high altitudes and self-drive an Observatory vehicle to the VLA site. The Operator may be required to drive at night and possibly in adverse weather conditions. Who You Are: You have an Associate's degree (A. A.) or equivalent from an accredited two-year college or technical school in math, physics, science or a related technical field. While not required, you may have a bachelor's degree in a related field and three or more years of experience in operating an industrial-sized astronomical telescope is preferred. Competency Summary Must be able to follow procedures and policies. Be able to handle emergencies calmly. Able to express yourself clearly both verbally and in writing, be attentive to detail, and able to work well with others, sometimes in stressful situations. Must be able to operate a computer using process control software applications, and able to use a Windows computer and word processing and spreadsheet software. Must have experience with a LINUX/UNIX operating environment. Must have demonstrated ability to read and interpret documents such as schematics, operating and maintenance instructions, and procedure manuals. Attention to detail is critical Highly organized and able to multitask Excellent communication skills Additional Requirement The Operations Specialist is required to hold and maintain a valid NM Driver's License. Observatory employees must be authorized to work in the United States. Physical Requirements The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 50 pounds. Specific vision requirements include close vision, distance vision, color and depth perception, and the ability to adjust focus. The employee must be able to hear instructions and warnings. All Operators must be available for emergency call out and may be required to work extended shifts of up to 14 hours, when needed. Hearing acuity is required in order to perform work safely with instructions being given over radios and to respond to system alarms; visual acuity is required to read and understand written/graphic/data material on a computer screen and determine colors displayed on a computer monitor Safety Sensitive The selected candidate must successfully pass a post-offer, pre-employment/pre-placement drug screen. Failure to pass the screen will disqualify the candidate from employment consideration for a period of six months from the date of the results. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. The NRAO strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical . click apply for full job details
Pipp Mobile Storage Systems Inc
Grand Rapids, Michigan
Information Systems Specialist - Pipp Mobile Storage Systems, Inc. is a dynamic and innovative organization committed to delivering excellence to our customers. As a rapidly growing company, we are looking for an Information Systems Specialist to support the organization's technology needs by managing, installing, and troubleshooting Pipp's hardware, software, and network systems to ensure optimal performance and security. This role provides technical support to users, maintains systems, and implements system upgrades. Key responsibilities include: Managing the help desk ticketing system by logging, tracking, and closing support requests. Providing patient, clear instructions to non-technical users and managing user expectations. Creating documentation for common issues and maintaining records or repairs. Installing, configuring, and updating hardware and software systems, including servers, PC's, and peripherals. Troubleshooting network, hardware, and software issues, and providing help desk support to users. Maintaining system security, managing user profiles and passwords, supporting data backup and restoration requests. Monitoring performance, identifying necessary improvements, and implementing new technologies. Documenting common issues, system configurations, and conducting end-user training. Contributing to a positive work environment, providing excellent customer service to internal and external customers.Maintaining a high level of integrity and work ethic.Maintaining professionalism in all verbal and written communications. Qualifications: Associate's or Bachelor's degree in Information Systems, Computer Science, or related field preferred. 3+ years of relevant experience or equivalent combination of education and experience is preferred. CompTIA A+, Microsoft certifications (MCSA, MCSE) or Help Desk Institute (HDI) certifications preferred. Familiarity with Microsoft Environments, including Active Directory and DNS/DHCP. Understanding of common networking concepts and principles. Exposure to Microsoft 365 and Azure cloud environments preferred. Experience managing user accounts and network permissions. Understanding and familiarity with AI technology and tools is beneficial. As a member of the Pipp team, you will experience a respectful and friendly environment where your contributions are valued. We offer a generous benefit package that includes medical, dental, vision, flex spending, tuition reimbursement, company matched 401K, and many other offerings. Pipp Mobile Storage Systems, Inc. is an Equal Opportunity Employer. Pipp uses E-Verify to verify employment eligibility of all new hires to work in the United States. PIfe0a0ed97f1b-7722
04/01/2026
Full time
Information Systems Specialist - Pipp Mobile Storage Systems, Inc. is a dynamic and innovative organization committed to delivering excellence to our customers. As a rapidly growing company, we are looking for an Information Systems Specialist to support the organization's technology needs by managing, installing, and troubleshooting Pipp's hardware, software, and network systems to ensure optimal performance and security. This role provides technical support to users, maintains systems, and implements system upgrades. Key responsibilities include: Managing the help desk ticketing system by logging, tracking, and closing support requests. Providing patient, clear instructions to non-technical users and managing user expectations. Creating documentation for common issues and maintaining records or repairs. Installing, configuring, and updating hardware and software systems, including servers, PC's, and peripherals. Troubleshooting network, hardware, and software issues, and providing help desk support to users. Maintaining system security, managing user profiles and passwords, supporting data backup and restoration requests. Monitoring performance, identifying necessary improvements, and implementing new technologies. Documenting common issues, system configurations, and conducting end-user training. Contributing to a positive work environment, providing excellent customer service to internal and external customers.Maintaining a high level of integrity and work ethic.Maintaining professionalism in all verbal and written communications. Qualifications: Associate's or Bachelor's degree in Information Systems, Computer Science, or related field preferred. 3+ years of relevant experience or equivalent combination of education and experience is preferred. CompTIA A+, Microsoft certifications (MCSA, MCSE) or Help Desk Institute (HDI) certifications preferred. Familiarity with Microsoft Environments, including Active Directory and DNS/DHCP. Understanding of common networking concepts and principles. Exposure to Microsoft 365 and Azure cloud environments preferred. Experience managing user accounts and network permissions. Understanding and familiarity with AI technology and tools is beneficial. As a member of the Pipp team, you will experience a respectful and friendly environment where your contributions are valued. We offer a generous benefit package that includes medical, dental, vision, flex spending, tuition reimbursement, company matched 401K, and many other offerings. Pipp Mobile Storage Systems, Inc. is an Equal Opportunity Employer. Pipp uses E-Verify to verify employment eligibility of all new hires to work in the United States. PIfe0a0ed97f1b-7722
RETIREMENT CLEARINGHOUSE LLC
Charlotte, North Carolina
Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Position This position will work in our Charlotte, NC office at least once a week. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: Handle technical requests submitted by end users of RCH products and systems. Act quickly to analyze available data and determine root cause of the technical issues. Installs and configures SQL database setups Implements database schemas, tables, views, and data objects based on best practices and company design standards Know and adhere to Enterprise Query Standards Works closely with the application support specialists and development team to implement data changes following company change management policies Work closely with the application support team on quarterly releases. Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. Optimize and tune SQL code using execution plans, system DMVs, and third-party tools Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: A culture that fosters a positive work life balance. Hybrid work opportunities. Competitive hourly rate with Bonus potential. 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) Paid holidays Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment 401k eligibility and 100% vesting with employer matching on day 1 of employment. Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, Database Administrator, SQL, SSIS, SSRS, Hybrid Division: Retirement Clearinghouse LLC QUALIFICATIONS Bachelor's Degree in Information Technology or related field A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. Solid judgment, analytical and problem solution skills to identify and resolve matters of significance High level of knowledge and adherence to Enterprise Query Standards High level of knowledge/Experience with T-SQL and PowerShell Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events Experience with Data warehousing and Data warehousing tools is a plus Experience with WhereScape Red is a plus Flexibility and the ability to work in a fast-paced environment Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Extreme attention to detail Superior organizational and time management skills Ability to multi-task, work independently and prioritize workload Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PI73678bbfd10c-5361
04/01/2026
Full time
Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Position This position will work in our Charlotte, NC office at least once a week. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: Handle technical requests submitted by end users of RCH products and systems. Act quickly to analyze available data and determine root cause of the technical issues. Installs and configures SQL database setups Implements database schemas, tables, views, and data objects based on best practices and company design standards Know and adhere to Enterprise Query Standards Works closely with the application support specialists and development team to implement data changes following company change management policies Work closely with the application support team on quarterly releases. Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. Optimize and tune SQL code using execution plans, system DMVs, and third-party tools Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: A culture that fosters a positive work life balance. Hybrid work opportunities. Competitive hourly rate with Bonus potential. 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) Paid holidays Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment 401k eligibility and 100% vesting with employer matching on day 1 of employment. Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, Database Administrator, SQL, SSIS, SSRS, Hybrid Division: Retirement Clearinghouse LLC QUALIFICATIONS Bachelor's Degree in Information Technology or related field A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. Solid judgment, analytical and problem solution skills to identify and resolve matters of significance High level of knowledge and adherence to Enterprise Query Standards High level of knowledge/Experience with T-SQL and PowerShell Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events Experience with Data warehousing and Data warehousing tools is a plus Experience with WhereScape Red is a plus Flexibility and the ability to work in a fast-paced environment Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Extreme attention to detail Superior organizational and time management skills Ability to multi-task, work independently and prioritize workload Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PI73678bbfd10c-5361
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931
04/01/2026
Full time
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Sr. Collections Specialist maintains timeliness of consumer loan payments and manages collection efforts. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Aggregates data from various sources to prepare monthly delinquency reports for department and credit committee. Prepares and updates residential & consumer Watch List reports monthly. Tracks and reports on residential & consumer loan modifications. Conducts regular oversight of DMI, including problem resolution; delinquency monitoring and assistance with third party vendor oversight. Generates monthly DMI oversight reports for management. Monitors and resolves consumer credit reporting disputes via the e-Oscar system. Monitors and reports on all Bankruptcy notices received. Assists the Loan Operations Manager with fulfilling audit requests from both internal and external auditors. Follows Fair Debt Collection rules, and assists with managing consumer collection efforts that includes contacting past due customers via telephone and mail; explaining options to customers and recommending resolution when collection efforts fail. Assists with reporting on past due real estate taxes for consumer and commercial loans, utilizing data from tax service company. Assists with processing online debit card payments using the PURESight system. Recommends charge offs for approval at credit committee and processes charge offs, once approved. Prepares documents as needed for foreclosure and other advanced delinquency matters. Performs additional duties as requested. The pay range for this position is $30.00 to $34.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High school Diploma or equivalent. Three or more years of experience working in a Bank collections role. Excellent understanding of the loan systems used in daily operations to include FIS, DMI, and Sageworks as well as department policies and applicable consumer debt collection laws and policies. Strong understanding of financial institutions products and services and the Bank's operating systems. Self-starter, good at prioritizing, possesses strong customer service, and excellent communications skills. Established organizational and analytical skills. Good understanding of computer spreadsheets and word processing programs. PI0bbe7678aa4a-4156
04/01/2026
Full time
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Sr. Collections Specialist maintains timeliness of consumer loan payments and manages collection efforts. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Aggregates data from various sources to prepare monthly delinquency reports for department and credit committee. Prepares and updates residential & consumer Watch List reports monthly. Tracks and reports on residential & consumer loan modifications. Conducts regular oversight of DMI, including problem resolution; delinquency monitoring and assistance with third party vendor oversight. Generates monthly DMI oversight reports for management. Monitors and resolves consumer credit reporting disputes via the e-Oscar system. Monitors and reports on all Bankruptcy notices received. Assists the Loan Operations Manager with fulfilling audit requests from both internal and external auditors. Follows Fair Debt Collection rules, and assists with managing consumer collection efforts that includes contacting past due customers via telephone and mail; explaining options to customers and recommending resolution when collection efforts fail. Assists with reporting on past due real estate taxes for consumer and commercial loans, utilizing data from tax service company. Assists with processing online debit card payments using the PURESight system. Recommends charge offs for approval at credit committee and processes charge offs, once approved. Prepares documents as needed for foreclosure and other advanced delinquency matters. Performs additional duties as requested. The pay range for this position is $30.00 to $34.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High school Diploma or equivalent. Three or more years of experience working in a Bank collections role. Excellent understanding of the loan systems used in daily operations to include FIS, DMI, and Sageworks as well as department policies and applicable consumer debt collection laws and policies. Strong understanding of financial institutions products and services and the Bank's operating systems. Self-starter, good at prioritizing, possesses strong customer service, and excellent communications skills. Established organizational and analytical skills. Good understanding of computer spreadsheets and word processing programs. PI0bbe7678aa4a-4156
Description: Job Summary: We are seeking an experienced and hands-on Epicor ERP Specialist to join our team on-site and play a critical role in assisting with the completion of our Epicor ERP implementation. This is not a remote or hybrid opportunity - we need someone physically present, embedded in our operations, and deeply engaged with our team from day one. The ideal candidate brings proven Epicor expertise and the business acumen to understand how our organization operates, translating those needs into a system that is fully functional, scalable, and tailored to the way we work. This role goes beyond administration and reporting - you will be a key driver in getting our Epicor implementation across the finish line, ensuring it is configured correctly, adopted successfully, and positioned to grow with our business. Job Duties & Responsibilities: Implementation & Configuration Support the completion of our Epicor ERP implementation, serving as one of the the primary subject matter experts on-site Assess current business processes across departments and configure Epicor modules to accurately reflect and support operational workflows Identify gaps between out-of-the-box Epicor functionality and our business requirements, and develop practical solutions through configuration, customization, or integration Collaborate directly with department heads and end users to gather requirements, validate configurations, and drive adoption Ensure the system is built to be adaptable - not just functional today, but flexible enough to evolve with our business System Administration Administer the Epicor ERP environment including user management, security roles, and permissions Perform routine maintenance including backups, updates, and patches Monitor system performance, proactively troubleshoot issues, and recommend improvements Partner with IT to ensure clean integration between Epicor and other business systems Data Analysis & Reporting Conduct data analysis within Epicor ERP to surface trends, patterns, and opportunities for improvement Build and maintain regular and ad-hoc reports for departments and senior leadership Develop and optimize SQL queries to extract, manipulate, and analyze complex data sets Design dashboards and visualizations that communicate insights clearly and drive decision-making Reporting & Data Integrity Leverage Epicor's native reporting tools and external BI platforms to deliver accurate, detailed reports Clean and manipulate data to maintain consistency and reporting integrity Build automated reporting solutions to streamline data delivery across the organization Business Process Improvement Work alongside department leaders to define KPIs and develop supporting reports Analyze workflows and recommend data-driven process improvements Provide senior management with actionable, data-backed recommendations to support strategic decisions Training & End-User Support Serve as the go-to on-site resource for Epicor questions, issues, and guidance Train end users on system functionality, reporting tools, and best practices Foster confidence and competency across the organization as adoption matures Requirements: What We're Looking For: Hands-on, demonstrated experience with Epicor ERP - implementation experience is strongly preferred Deep understanding of ERP configuration, module setup, and business process mapping Strong SQL skills and experience with reporting/BI tools Ability to translate business needs into system solutions - you understand both sides of the equation Excellent communicator who can work effectively with both technical teams and non-technical stakeholders Self-directed, problem-solving mindset with the ability to manage competing priorities on-site Experience in a manufacturing, distribution, or similar operational environment is a plus This is a 100% on-site role. Remote work is not available for this position. Experience: 5 years of hands-on experience with Epicor ERP preferred Benefits & Perks: Medical Insurance - We provide a choice of three medical plans. All three plans provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle. Dental Insurance - Our dental plans offer you the freedom and flexibility to use the dentist of your choice. Our dental insurance covers routine checkups, cleanings, and other necessary dental procedures. Vision Insurance - We provide vision insurance that helps cover the costs of eye exams, glasses, and contact lenses. Health Savings Account (HSA) - Our benefits package includes a Health Savings Account (HSA), giving you a tax-advantaged way to pay for qualified medical costs and save for future healthcare needs. Flexible Spending Accounts - We offer two types of Flexible Spending Accounts (FSAs): a Medical FSA to cover eligible healthcare costs, and a Dependent Care FSA to help with childcare or elder care expenses. Both allow you to set aside pre-tax funds. Life Insurance and AD&D - We provide basic life insurance coverage for all employees at no cost. You also have the option to purchase supplemental life insurance for yourself, your spouse, and your children. Disability Insurance - To protect your income in case of illness or injury, we offer both short-term and long-term disability insurance, fully paid for by the company. You can also choose to purchase additional short-term disability coverage for even greater financial security. Commuter Benefits - We offer commuter benefits that allow you to use pre-tax dollars to pay for eligible transportation expenses like transit passes, carpooling, and parking. Employee Assistance Program - Life is full of challenges and sometimes balancing them is difficult. We are proud to provide a confidential program dedicated to supporting the emotional health and well-being of our employees and their families. Vacation Time - We believe in the importance of work-life balance and provide paid vacation time to all employees. The amount of vacation time you accrue increases with your tenure at the company. Sick Days - We provide up to five (5) sick days per calendar year, pro-rated based on the date of hire. 401K Retirement - We offer a 401(k) plan to help you build a secure retirement. You can contribute a portion of your paycheck on a pre-tax or Roth basis, and we also provide a company match to further boost your savings. Paid Parental Leave - We offer paid parental leave to eligible employees following the birth or adoption of a child, providing time to bond with and care for your new family member. Additional voluntary benefits include Pet Insurance and more! Compensation details: 00 Yearly Salary PIc9eb6b024f8a-9432
04/01/2026
Full time
Description: Job Summary: We are seeking an experienced and hands-on Epicor ERP Specialist to join our team on-site and play a critical role in assisting with the completion of our Epicor ERP implementation. This is not a remote or hybrid opportunity - we need someone physically present, embedded in our operations, and deeply engaged with our team from day one. The ideal candidate brings proven Epicor expertise and the business acumen to understand how our organization operates, translating those needs into a system that is fully functional, scalable, and tailored to the way we work. This role goes beyond administration and reporting - you will be a key driver in getting our Epicor implementation across the finish line, ensuring it is configured correctly, adopted successfully, and positioned to grow with our business. Job Duties & Responsibilities: Implementation & Configuration Support the completion of our Epicor ERP implementation, serving as one of the the primary subject matter experts on-site Assess current business processes across departments and configure Epicor modules to accurately reflect and support operational workflows Identify gaps between out-of-the-box Epicor functionality and our business requirements, and develop practical solutions through configuration, customization, or integration Collaborate directly with department heads and end users to gather requirements, validate configurations, and drive adoption Ensure the system is built to be adaptable - not just functional today, but flexible enough to evolve with our business System Administration Administer the Epicor ERP environment including user management, security roles, and permissions Perform routine maintenance including backups, updates, and patches Monitor system performance, proactively troubleshoot issues, and recommend improvements Partner with IT to ensure clean integration between Epicor and other business systems Data Analysis & Reporting Conduct data analysis within Epicor ERP to surface trends, patterns, and opportunities for improvement Build and maintain regular and ad-hoc reports for departments and senior leadership Develop and optimize SQL queries to extract, manipulate, and analyze complex data sets Design dashboards and visualizations that communicate insights clearly and drive decision-making Reporting & Data Integrity Leverage Epicor's native reporting tools and external BI platforms to deliver accurate, detailed reports Clean and manipulate data to maintain consistency and reporting integrity Build automated reporting solutions to streamline data delivery across the organization Business Process Improvement Work alongside department leaders to define KPIs and develop supporting reports Analyze workflows and recommend data-driven process improvements Provide senior management with actionable, data-backed recommendations to support strategic decisions Training & End-User Support Serve as the go-to on-site resource for Epicor questions, issues, and guidance Train end users on system functionality, reporting tools, and best practices Foster confidence and competency across the organization as adoption matures Requirements: What We're Looking For: Hands-on, demonstrated experience with Epicor ERP - implementation experience is strongly preferred Deep understanding of ERP configuration, module setup, and business process mapping Strong SQL skills and experience with reporting/BI tools Ability to translate business needs into system solutions - you understand both sides of the equation Excellent communicator who can work effectively with both technical teams and non-technical stakeholders Self-directed, problem-solving mindset with the ability to manage competing priorities on-site Experience in a manufacturing, distribution, or similar operational environment is a plus This is a 100% on-site role. Remote work is not available for this position. Experience: 5 years of hands-on experience with Epicor ERP preferred Benefits & Perks: Medical Insurance - We provide a choice of three medical plans. All three plans provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle. Dental Insurance - Our dental plans offer you the freedom and flexibility to use the dentist of your choice. Our dental insurance covers routine checkups, cleanings, and other necessary dental procedures. Vision Insurance - We provide vision insurance that helps cover the costs of eye exams, glasses, and contact lenses. Health Savings Account (HSA) - Our benefits package includes a Health Savings Account (HSA), giving you a tax-advantaged way to pay for qualified medical costs and save for future healthcare needs. Flexible Spending Accounts - We offer two types of Flexible Spending Accounts (FSAs): a Medical FSA to cover eligible healthcare costs, and a Dependent Care FSA to help with childcare or elder care expenses. Both allow you to set aside pre-tax funds. Life Insurance and AD&D - We provide basic life insurance coverage for all employees at no cost. You also have the option to purchase supplemental life insurance for yourself, your spouse, and your children. Disability Insurance - To protect your income in case of illness or injury, we offer both short-term and long-term disability insurance, fully paid for by the company. You can also choose to purchase additional short-term disability coverage for even greater financial security. Commuter Benefits - We offer commuter benefits that allow you to use pre-tax dollars to pay for eligible transportation expenses like transit passes, carpooling, and parking. Employee Assistance Program - Life is full of challenges and sometimes balancing them is difficult. We are proud to provide a confidential program dedicated to supporting the emotional health and well-being of our employees and their families. Vacation Time - We believe in the importance of work-life balance and provide paid vacation time to all employees. The amount of vacation time you accrue increases with your tenure at the company. Sick Days - We provide up to five (5) sick days per calendar year, pro-rated based on the date of hire. 401K Retirement - We offer a 401(k) plan to help you build a secure retirement. You can contribute a portion of your paycheck on a pre-tax or Roth basis, and we also provide a company match to further boost your savings. Paid Parental Leave - We offer paid parental leave to eligible employees following the birth or adoption of a child, providing time to bond with and care for your new family member. Additional voluntary benefits include Pet Insurance and more! Compensation details: 00 Yearly Salary PIc9eb6b024f8a-9432
San Gabriel/Pomona Regional Center
Pomona, California
The Organization San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan-from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve. Position Description Under the general direction of the Service Access and Equity Director, the Manager of the Foster Grandparent/Senior Companion (FG/SC) Program ensures that all services delivered to clients by Foster Grandparent and Senior Companion volunteers are in full compliance with the Memorandum of Understanding, applicable FG/SC Program regulations, the Department of Developmental Services (DDS) and AmeriCorps Seniors policies. Essential Job Functions Perform ongoing administrative duties and outreach functions involved in operating the FG/SC Program. Ensure compliance with National Service Criminal History Check (NSCHC) regulations, procedures, and record storage. Complete accurate background checks as required by AmeriCorps Seniors and DDS. Assist volunteers in completing and submitting NSCHC paperwork as necessary. Apply sound fiscal control while administering various program budgets. Prepare and issue fiscal reports; statistical reports, project evaluation, and other data as required by federal, state, and SG/PRC guidelines. Contract with community vendors to purchase goods and services for the program, such as nutrition services, uniforms, recognition events, and other program-related needs. Responsible for the general personnel management, which includes developing and implementing procedures for recruiting, assigning, and training FG/SC volunteers. Review and verify the accuracy and compliance of volunteers' timesheets, including stipends, travel, and meal reimbursements. Submit payroll for stipend checks promptly to ensure timely compensation. Provide individual counseling to volunteers regarding their performance, well-being, and development. Engage with community groups and agencies to promote the FG/SC Program and expand volunteer participation. Attend conferences and training sessions to enhance program effectiveness and stay informed of best practices. Provide orientation and training to contracted sites on the appropriate utilization of FG/SC volunteers. Collaborate with site staff to identify individuals who will most benefit from the services provided by FG/SC volunteers. Supervise and evaluate the daily activities of FG/SC volunteers to assure compliance with the intent and the goals as indicated on the individual Assignment Plans. Utilize personal vehicle to escort FG/SC volunteers for orientation sessions and fingerprinting compliance. Develop and implement an ongoing recognition program to motivate volunteers and foster a positive volunteer culture. Organize and facilitate monthly in-service training sessions for FG/SC volunteers to enhance their skills and knowledge. Supervise and evaluate the Program Specialist and FG/SC volunteers, providing guidance and support to ensure program success. Develop and negotiate Memoranda of Understanding (MOUs) with responsible agencies such as local school districts and community organizations to foster collaborative partnerships. Employment Standards Master's degree in psychology, social work or a related human services field, plus three years of experience working with individuals with developmental disabilities or any combination of training and/or experience that could likely provide the desired knowledge and abilities. Bachelor's degree and five years of experience will be accepted in lieu of a Masters' degree. Knowledge and Abilities Knowledge of regional center systems and people with intellectual disabilities. Demonstrated ability to provide effective supervision, coaching, and staff development. Working knowledge of Regional Center systems, policies, and procedures. Familiarity with financial record keeping. Demonstrated competence in program supervision, administrative experience and personnel management. Knowledge of related state and federal laws pertaining to entitlement of services. Excellent written and verbal communication skills. Proven adaptability and capacity to manage shifting priorities in a fast-paced environment. Strong critical thinking skills. Ability to use a computer and software to access volunteer information systems. Ability to use other required computer functions such as utilization of America Learns database, Excel and Word. Other Essential Requirements Employees using a private vehicle for agency purposes must maintain a valid driver's license and minimum liability insurance coverage. Physical Demands & Work Environment 70% of sedentary work is performed in an office environment. 20% light walking with the seniors in various environments. 10% driving to orientations and finger printing with seniors Clear verbal communication in person and by phone. Occasional lifting, pushing, or pulling of items up to 50 pounds. Adequate visual acuity to read documents, use a computer monitor for prolonged periods, and review detailed information. Work occurs in a typical office setting with standard lighting, temperature, and moderate noise levels. Employees are expected to follow safe and ergonomic work practices. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Compensation details: 97.64 Yearly Salary PI11b20835a4e8-9212
04/01/2026
Full time
The Organization San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan-from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve. Position Description Under the general direction of the Service Access and Equity Director, the Manager of the Foster Grandparent/Senior Companion (FG/SC) Program ensures that all services delivered to clients by Foster Grandparent and Senior Companion volunteers are in full compliance with the Memorandum of Understanding, applicable FG/SC Program regulations, the Department of Developmental Services (DDS) and AmeriCorps Seniors policies. Essential Job Functions Perform ongoing administrative duties and outreach functions involved in operating the FG/SC Program. Ensure compliance with National Service Criminal History Check (NSCHC) regulations, procedures, and record storage. Complete accurate background checks as required by AmeriCorps Seniors and DDS. Assist volunteers in completing and submitting NSCHC paperwork as necessary. Apply sound fiscal control while administering various program budgets. Prepare and issue fiscal reports; statistical reports, project evaluation, and other data as required by federal, state, and SG/PRC guidelines. Contract with community vendors to purchase goods and services for the program, such as nutrition services, uniforms, recognition events, and other program-related needs. Responsible for the general personnel management, which includes developing and implementing procedures for recruiting, assigning, and training FG/SC volunteers. Review and verify the accuracy and compliance of volunteers' timesheets, including stipends, travel, and meal reimbursements. Submit payroll for stipend checks promptly to ensure timely compensation. Provide individual counseling to volunteers regarding their performance, well-being, and development. Engage with community groups and agencies to promote the FG/SC Program and expand volunteer participation. Attend conferences and training sessions to enhance program effectiveness and stay informed of best practices. Provide orientation and training to contracted sites on the appropriate utilization of FG/SC volunteers. Collaborate with site staff to identify individuals who will most benefit from the services provided by FG/SC volunteers. Supervise and evaluate the daily activities of FG/SC volunteers to assure compliance with the intent and the goals as indicated on the individual Assignment Plans. Utilize personal vehicle to escort FG/SC volunteers for orientation sessions and fingerprinting compliance. Develop and implement an ongoing recognition program to motivate volunteers and foster a positive volunteer culture. Organize and facilitate monthly in-service training sessions for FG/SC volunteers to enhance their skills and knowledge. Supervise and evaluate the Program Specialist and FG/SC volunteers, providing guidance and support to ensure program success. Develop and negotiate Memoranda of Understanding (MOUs) with responsible agencies such as local school districts and community organizations to foster collaborative partnerships. Employment Standards Master's degree in psychology, social work or a related human services field, plus three years of experience working with individuals with developmental disabilities or any combination of training and/or experience that could likely provide the desired knowledge and abilities. Bachelor's degree and five years of experience will be accepted in lieu of a Masters' degree. Knowledge and Abilities Knowledge of regional center systems and people with intellectual disabilities. Demonstrated ability to provide effective supervision, coaching, and staff development. Working knowledge of Regional Center systems, policies, and procedures. Familiarity with financial record keeping. Demonstrated competence in program supervision, administrative experience and personnel management. Knowledge of related state and federal laws pertaining to entitlement of services. Excellent written and verbal communication skills. Proven adaptability and capacity to manage shifting priorities in a fast-paced environment. Strong critical thinking skills. Ability to use a computer and software to access volunteer information systems. Ability to use other required computer functions such as utilization of America Learns database, Excel and Word. Other Essential Requirements Employees using a private vehicle for agency purposes must maintain a valid driver's license and minimum liability insurance coverage. Physical Demands & Work Environment 70% of sedentary work is performed in an office environment. 20% light walking with the seniors in various environments. 10% driving to orientations and finger printing with seniors Clear verbal communication in person and by phone. Occasional lifting, pushing, or pulling of items up to 50 pounds. Adequate visual acuity to read documents, use a computer monitor for prolonged periods, and review detailed information. Work occurs in a typical office setting with standard lighting, temperature, and moderate noise levels. Employees are expected to follow safe and ergonomic work practices. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Compensation details: 97.64 Yearly Salary PI11b20835a4e8-9212
Technical Operations Senior Specialist US-NY-New York Job ID: 33991 Type: Full-Time # of Openings: 1 Category: Office Services NY - NY-NYC Health-MS About the Role Responsible for medium to complex application administration for fleet management, output management and scanning software solutions through client knowledge and relationships with all appropriate IT administrators and personnel. Your Impact - Establishes and manages relationships with all appropriate client IT administrators and personnel. - Establishes and maintains a thorough knowledge of the client's networking environment. - Maintains up-to-date knowledge of all solutions deployed within the client's environment. - Responsible for regular application administration for fleet management, output management and scanning software solutions. - Assists the client and Canon's Account Team to test and implement hardware/software solutions in client network environment. - Alerts Canon team of potential impact to timeline immediately. - Performs all technical support and issue resolution activities. - Communicates chronic technology issues with Client, Canon Account Team. - Trains Canon site-personnel on pre-defined trouble-shooting and remediation strategies. - Ensures technical deadlines are met, works with project team to manage customer expectations. - Leads technical projects, chairs technical meetings, and ensures project success through project management. - Coordinates kick-off meetings. - Establishes and maintains relationship with customer's IT management team. - Develops and delivers technical classes for on-site personnel, ex. school of technology (SOT), TNTAP. Customer Service - Consistently applies core customer service excellence approaches. - Provides unexpected service/value to customers whenever possible (looks for opportunities). - Consistently generates healthy customer service relationships representing Canon. - Systematically shares customer feedback with team to broaden team knowledge of issues, capabilities, customer-specific needs and requirements. - Contributes regularly to customer information database including issue resolution. About You: The Skills & Expertise You Bring In accordance with applicable law, we are providing the anticipated rate for this role: $76,150 - $104,570 / annually Possible on-site reporting to various client locations within the five boroughs of New York. - Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Cloud+, CompTIA Server+, or equivalent. - Consistently strong customer service interactions from relationship building to issue management and follow-through. - Continuous contribution of customer data to customer service database to improve service delivery. - Recommends changes to work systems or approaches to improve customer experience. - Works across departments with Canon team members to share customer feedback as appropriate. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PIb037ebe54feb-0704
04/01/2026
Full time
Technical Operations Senior Specialist US-NY-New York Job ID: 33991 Type: Full-Time # of Openings: 1 Category: Office Services NY - NY-NYC Health-MS About the Role Responsible for medium to complex application administration for fleet management, output management and scanning software solutions through client knowledge and relationships with all appropriate IT administrators and personnel. Your Impact - Establishes and manages relationships with all appropriate client IT administrators and personnel. - Establishes and maintains a thorough knowledge of the client's networking environment. - Maintains up-to-date knowledge of all solutions deployed within the client's environment. - Responsible for regular application administration for fleet management, output management and scanning software solutions. - Assists the client and Canon's Account Team to test and implement hardware/software solutions in client network environment. - Alerts Canon team of potential impact to timeline immediately. - Performs all technical support and issue resolution activities. - Communicates chronic technology issues with Client, Canon Account Team. - Trains Canon site-personnel on pre-defined trouble-shooting and remediation strategies. - Ensures technical deadlines are met, works with project team to manage customer expectations. - Leads technical projects, chairs technical meetings, and ensures project success through project management. - Coordinates kick-off meetings. - Establishes and maintains relationship with customer's IT management team. - Develops and delivers technical classes for on-site personnel, ex. school of technology (SOT), TNTAP. Customer Service - Consistently applies core customer service excellence approaches. - Provides unexpected service/value to customers whenever possible (looks for opportunities). - Consistently generates healthy customer service relationships representing Canon. - Systematically shares customer feedback with team to broaden team knowledge of issues, capabilities, customer-specific needs and requirements. - Contributes regularly to customer information database including issue resolution. About You: The Skills & Expertise You Bring In accordance with applicable law, we are providing the anticipated rate for this role: $76,150 - $104,570 / annually Possible on-site reporting to various client locations within the five boroughs of New York. - Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Cloud+, CompTIA Server+, or equivalent. - Consistently strong customer service interactions from relationship building to issue management and follow-through. - Continuous contribution of customer data to customer service database to improve service delivery. - Recommends changes to work systems or approaches to improve customer experience. - Works across departments with Canon team members to share customer feedback as appropriate. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PIb037ebe54feb-0704
Dynamic Systems Inc. (DSI) is seeking a detail-oriented, proactive, and collaborative Applications Support Specialist to join our Enterprise Applications team. This on-site role plays a critical part in supporting key operational applications-including SmartBarrel, QuoteToMe, and Field Materials-ensuring optimal system performance, high-quality user support, and continuous improvement across DSI's digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency. KEY RESPONSIBILITIES Platform Ownership & Administration Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization. - Oversee system configuration, user setup, access controls, and workflow management. - Manage vendor relationships, support cases, and enhancement requests. - Ensure uptime, data integrity, and reliable performance. - Monitor system releases and communicate impacts. Application Support & Issue Resolution - Provide daily support including troubleshooting and root-cause analysis. - Coordinate with vendors and IT for advanced issues. - Identify recurring problems and implement sustainable solutions. DSI-RELEVANT APPLICATIONS & RESPONSIBILITIES SMARTBARREL SmartBarrel supports jobsite labor tracking, identity verification, and compliance by capturing accurate timekeeping and workforce data. Responsibilities: - Manage worker profiles, permissions, and jobsite configuration. - Troubleshoot timekeeping sync and identity verification issues. - Support integrations with Vista or other backend systems. - Train field supervisors on proper workflows and best practices. QUOTETOM E QuoteToMe digitizes procurement operations, RFQs, and purchasing workflows, improving accuracy and visibility across purchasing activities. Responsibilities: - Configure approval workflows, users, and vendor access. - Troubleshoot RFQ/PO workflow issues and vendor-related challenges. - Assist procurement with reporting and analytics. - Validate integrations with financial systems like Vista. FIELD MATERIALS Field Materials coordinates materials ordering, delivery confirmation, and job cost tracking across active projects. Responsibilities: - Maintain supplier catalogs, cost codes, and workflow rules. - Resolve mobile/web application issues impacting material requests. - Verify accuracy of deliveries, receipts, and cost coding. - Train field teams on proper request and documentation workflows. VISTA (VIEWPOINT VISTA) Vista is DSI's ERP platform supporting financials, payroll, job costing, procurement, HR, and accounting workflows. Role interaction: - Verify data passed from SmartBarrel, QuoteToMe, and Field Materials. - Troubleshoot integration inconsistencies or posting errors. - Assist with upgrades, workflow changes, and system testing. - Coordinate with accounting and HR teams on process improvements. DYNAMICS 365 SALES Dynamics 365 Sales supports DSI's CRM, sales pipeline tracking, and opportunity management workflows. Role interaction: - Troubleshoot dashboards, workflow automation, permissions, and record access. - Support Power Automate flows tied to CRM processes. - Assist sales users with reporting, views, dashboards, and process updates. INTERNAL CUSTOM APPLICATIONS This includes DSI's background check system, truck log, separation workflows, PTO calendars, and similar internal workflow applications. Role interaction: - Support workflow logic, user permissions, and troubleshooting. - Enhance tools using Power Apps and Power Automate. - Maintain documentation and training materials. - Coordinate updates with HR, Operations, and leadership stakeholders. QUALIFICATIONS Required: - Associate's or bachelor's degree in IT, Computer Science, Business Systems, or related field. - 2+ years supporting SmartBarrel, QuoteToMe, Field Materials, or comparable enterprise applications. - Strong analytical, problem-solving, and communication skills. - Experience with Microsoft 365 and basic scripting. - Ability to manage multiple priorities in a fast-paced environment. Preferred: - Experience supporting construction industry technology or field operations. - Familiarity with Vista and Dynamics 365 Sales. - Experience with SharePoint, Power Apps, Power Automate. - Experience working with vendors on system improvements. WORK ENVIRONMENT This is a full-time, on-site role based in Buda, Texas. Occasional travel to other offices or vendor locations may be required. WHY JOIN DSI? You'll join a collaborative team committed to innovation, continuous improvement, and delivering meaningful technology solutions that support field operations, administrative workflows, and organizational success. PI9e5d3b3271b9-1162
04/01/2026
Full time
Dynamic Systems Inc. (DSI) is seeking a detail-oriented, proactive, and collaborative Applications Support Specialist to join our Enterprise Applications team. This on-site role plays a critical part in supporting key operational applications-including SmartBarrel, QuoteToMe, and Field Materials-ensuring optimal system performance, high-quality user support, and continuous improvement across DSI's digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency. KEY RESPONSIBILITIES Platform Ownership & Administration Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization. - Oversee system configuration, user setup, access controls, and workflow management. - Manage vendor relationships, support cases, and enhancement requests. - Ensure uptime, data integrity, and reliable performance. - Monitor system releases and communicate impacts. Application Support & Issue Resolution - Provide daily support including troubleshooting and root-cause analysis. - Coordinate with vendors and IT for advanced issues. - Identify recurring problems and implement sustainable solutions. DSI-RELEVANT APPLICATIONS & RESPONSIBILITIES SMARTBARREL SmartBarrel supports jobsite labor tracking, identity verification, and compliance by capturing accurate timekeeping and workforce data. Responsibilities: - Manage worker profiles, permissions, and jobsite configuration. - Troubleshoot timekeeping sync and identity verification issues. - Support integrations with Vista or other backend systems. - Train field supervisors on proper workflows and best practices. QUOTETOM E QuoteToMe digitizes procurement operations, RFQs, and purchasing workflows, improving accuracy and visibility across purchasing activities. Responsibilities: - Configure approval workflows, users, and vendor access. - Troubleshoot RFQ/PO workflow issues and vendor-related challenges. - Assist procurement with reporting and analytics. - Validate integrations with financial systems like Vista. FIELD MATERIALS Field Materials coordinates materials ordering, delivery confirmation, and job cost tracking across active projects. Responsibilities: - Maintain supplier catalogs, cost codes, and workflow rules. - Resolve mobile/web application issues impacting material requests. - Verify accuracy of deliveries, receipts, and cost coding. - Train field teams on proper request and documentation workflows. VISTA (VIEWPOINT VISTA) Vista is DSI's ERP platform supporting financials, payroll, job costing, procurement, HR, and accounting workflows. Role interaction: - Verify data passed from SmartBarrel, QuoteToMe, and Field Materials. - Troubleshoot integration inconsistencies or posting errors. - Assist with upgrades, workflow changes, and system testing. - Coordinate with accounting and HR teams on process improvements. DYNAMICS 365 SALES Dynamics 365 Sales supports DSI's CRM, sales pipeline tracking, and opportunity management workflows. Role interaction: - Troubleshoot dashboards, workflow automation, permissions, and record access. - Support Power Automate flows tied to CRM processes. - Assist sales users with reporting, views, dashboards, and process updates. INTERNAL CUSTOM APPLICATIONS This includes DSI's background check system, truck log, separation workflows, PTO calendars, and similar internal workflow applications. Role interaction: - Support workflow logic, user permissions, and troubleshooting. - Enhance tools using Power Apps and Power Automate. - Maintain documentation and training materials. - Coordinate updates with HR, Operations, and leadership stakeholders. QUALIFICATIONS Required: - Associate's or bachelor's degree in IT, Computer Science, Business Systems, or related field. - 2+ years supporting SmartBarrel, QuoteToMe, Field Materials, or comparable enterprise applications. - Strong analytical, problem-solving, and communication skills. - Experience with Microsoft 365 and basic scripting. - Ability to manage multiple priorities in a fast-paced environment. Preferred: - Experience supporting construction industry technology or field operations. - Familiarity with Vista and Dynamics 365 Sales. - Experience with SharePoint, Power Apps, Power Automate. - Experience working with vendors on system improvements. WORK ENVIRONMENT This is a full-time, on-site role based in Buda, Texas. Occasional travel to other offices or vendor locations may be required. WHY JOIN DSI? You'll join a collaborative team committed to innovation, continuous improvement, and delivering meaningful technology solutions that support field operations, administrative workflows, and organizational success. PI9e5d3b3271b9-1162
We are seeking a detail-oriented and proactive Systems Operations Specialist to join our IT team. In this entry-level role, you will be responsible for maintaining, monitoring, and optimizing our company's IT systems to ensure seamless operations and maximum uptime. If you have a passion for technology and a commitment to operational excellence, we invite you to apply and contribute to our innovative environment. Core Responsibilities: - Continuously monitor systems, networks, and infrastructure to detect and respond to potential issues before they impact operations. - Troubleshoot and resolve technical problems including hardware and software issues, using diagnostic tools. - Perform routine maintenance tasks such as software updates and configuration changes to ensure system stability and security. - Maintain accurate and detailed documentation of system configurations, maintenance activities and troubleshooting procedures. - Manage system configurations, including settings, parameters and firmware to ensure compliance with organizational standards and policies. - Implement and enforce security protocols to protect systems and data. - Collaborate with cross-functional teams to ensure system integration and minimize downtime. - Provide technical support and training to end-users as needed. Skills and Qualifications Preferred: - Associate or Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in systems administration, operations, or a similar role. - Strong understanding of system architecture and network protocols. - Familiarity with monitoring tools and software. - Proficiency in troubleshooting and problem-solving techniques. - Ability to work independently and as part of a team. - Strong communication and interpersonal skills. Joining our team offers an opportunity to grow within a forward-thinking organization that values innovation, collaboration, and professional development. We provide a supportive work environment, competitive benefits, and the chance to make a meaningful impact through technology. Get a glimpse of our environment: Find your future with us. Affirmative Action/Equal Opportunity Employer Compensation details: 21-30 Hourly Wage PI77f507f5-
04/01/2026
Full time
We are seeking a detail-oriented and proactive Systems Operations Specialist to join our IT team. In this entry-level role, you will be responsible for maintaining, monitoring, and optimizing our company's IT systems to ensure seamless operations and maximum uptime. If you have a passion for technology and a commitment to operational excellence, we invite you to apply and contribute to our innovative environment. Core Responsibilities: - Continuously monitor systems, networks, and infrastructure to detect and respond to potential issues before they impact operations. - Troubleshoot and resolve technical problems including hardware and software issues, using diagnostic tools. - Perform routine maintenance tasks such as software updates and configuration changes to ensure system stability and security. - Maintain accurate and detailed documentation of system configurations, maintenance activities and troubleshooting procedures. - Manage system configurations, including settings, parameters and firmware to ensure compliance with organizational standards and policies. - Implement and enforce security protocols to protect systems and data. - Collaborate with cross-functional teams to ensure system integration and minimize downtime. - Provide technical support and training to end-users as needed. Skills and Qualifications Preferred: - Associate or Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in systems administration, operations, or a similar role. - Strong understanding of system architecture and network protocols. - Familiarity with monitoring tools and software. - Proficiency in troubleshooting and problem-solving techniques. - Ability to work independently and as part of a team. - Strong communication and interpersonal skills. Joining our team offers an opportunity to grow within a forward-thinking organization that values innovation, collaboration, and professional development. We provide a supportive work environment, competitive benefits, and the chance to make a meaningful impact through technology. Get a glimpse of our environment: Find your future with us. Affirmative Action/Equal Opportunity Employer Compensation details: 21-30 Hourly Wage PI77f507f5-
Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC Franklin, TN Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure for the long term and are looking for the right person to own it. The Opportunity We are looking for a high-impact Lead Telephony Engineer to own the buildout and long-term operation of our Five9 platform. This is a greenfield implementation. Wesley is migrating from Dialpad and needs someone who can start up Five9 from the ground up, replicate and improve our existing functionality, then drive continuous optimization from there. Reporting directly to the CTO, you will be the technical authority on all things Five9. You will also mentor and level up a small supporting team of 2-3 engineers with varying degrees of telephony depth. This is an individual contributor role with real technical authority, not a management track. The right person wants to go deep on the platform, not up the org chart. Key Responsibilities Five9 Platform Ownership: Lead the full migration from Dialpad to Five9. Greenfield buildout, feature parity, then optimization. Own all administrative and technical configuration of the platform long-term. Migration Execution: Translate existing Dialpad workflows, routing logic, and outbound cadences into Five9. Identify gaps and improvements in the process rather than copying problems forward. Infrastructure & Carrier Management: Manage the technical relationship with our dedicated carriers to ensure Tier-1 voice quality, high answer rates, and consistent deliverability. System Integration: Build and maintain deep integrations between Five9 and Salesforce, NetSuite, and Zapier to ensure clean data flow, accurate lead attribution, and automated workflows. Outbound Cadence Engineering: Design and iterate on complex outbound sequences blending voice, SMS, and digital touchpoints. You are optimizing connect rates and agent efficiency, not just keeping the lights on. Compliance & Deliverability: Own STIR/SHAKEN compliance, 10DLC registration for SMS, and ongoing reputation management to protect deliverability at scale. Team Mentorship: Work alongside and actively develop a team of 2-3 supporting engineers: one solid mid-level and one to two engineers with adjacent technical backgrounds building their telephony depth. Executive Collaboration: Serve as the technical advisor to senior leadership on platform performance, translating Five9 metrics and operational data into clear business decisions. The Ideal Candidate Deep, hands-on Five9 expertise. You have built, administered, and optimized Five9 environments in high-volume outbound contexts. Certifications are not the signal; demonstrated platform mastery is. Has executed a platform migration before and knows where the friction hides-routing logic, data mapping, agent workflow disruption. Fluent in SIP trunking, WebRTC, and API-driven workflow design. Understands dialer modes (Predictive, Progressive, Power) and can make intelligent decisions about when and why to use each. Comfortable with the full regulatory landscape, not just aware of it: TCPA, TSR, STIR/SHAKEN, 10DLC. Thinks in systems: can hold a deep technical conversation with network engineers and then pivot to a strategy discussion with senior leadership without losing altitude in either direction. Enjoys testing assumptions-whether a text-first cadence outperforms a call-first approach is a real question you want to answer with data. Collaborative by default. You will be elevating teammates, not gatekeeping expertise. Technical Environment Wesley's stack is Apple hardware, Google Workspace, Slack, and Salesforce as the primary business platform. Five9 will integrate into this ecosystem. Candidates should be adaptable to this environment-deep prior experience in each tool is not required, but comfort operating in it is. Qualifications Experience: 5+ years in high-volume Contact Center (CCaaS) engineering, with meaningful Five9 depth. Migration Experience: Demonstrated experience leading or owning a CCaaS platform migration in a production environment. Integrations: Proven experience integrating Five9 or comparable platforms with Salesforce and NetSuite. Proficiency with Zapier for automation and integration workflows. Outbound Expertise: Deep understanding of dialer modes and the regulatory landscape governing outbound contact operations (TCPA, TSR). Perks & Benefits Compensation & Financial Competitive salary commensurate with experience Weekly pay schedule 401(k) with company match Health & Wellness Medical, Dental, and Vision Insurance Employer-funded Health Savings Account (HSA) Access to on-site fitness center and wellness facilities In-office massage chairs Time Off 9 Paid Holidays + 2 Floating Holidays Paid Time Off (PTO) Outstanding work/life balance Culture & Growth MacBook provided for work Leadership training and advancement opportunities Continuous coaching from industry professionals Robust employee recognition programs Company-wide community outreach programs Fun, engaging company events and activities Spirited team environment with core values of teamwork and integrity Awards & Recognition USA TODAY Top Workplace 2025 The Tennessean Top Workplaces 2024 Great Place to Work Certified (2023, 2024) INC 500 Fastest Growing Company 75+ business awards since 2020 Location This role is based at Wesley's headquarters in Franklin, TN. We are ideally looking for someone who can work in the office, but we are open to hybrid or fully remote arrangements for the right candidate. Remote/Hybrid Eligibility: Wesley is currently set up to hire remote and hybrid employees in the following states only: AL, FL, GA, KS, KY, NC, NV, OH, TN, TX, VA, and WV. Regardless of location, quarterly travel to Franklin, TN headquarters is required. How to Apply If this sounds like you, we'd love to hear from you. Apply with your resume and a brief note on the most complex Five9 environment you've built or managed. PI83c8e773d67b-6957
04/01/2026
Full time
Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC Franklin, TN Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure for the long term and are looking for the right person to own it. The Opportunity We are looking for a high-impact Lead Telephony Engineer to own the buildout and long-term operation of our Five9 platform. This is a greenfield implementation. Wesley is migrating from Dialpad and needs someone who can start up Five9 from the ground up, replicate and improve our existing functionality, then drive continuous optimization from there. Reporting directly to the CTO, you will be the technical authority on all things Five9. You will also mentor and level up a small supporting team of 2-3 engineers with varying degrees of telephony depth. This is an individual contributor role with real technical authority, not a management track. The right person wants to go deep on the platform, not up the org chart. Key Responsibilities Five9 Platform Ownership: Lead the full migration from Dialpad to Five9. Greenfield buildout, feature parity, then optimization. Own all administrative and technical configuration of the platform long-term. Migration Execution: Translate existing Dialpad workflows, routing logic, and outbound cadences into Five9. Identify gaps and improvements in the process rather than copying problems forward. Infrastructure & Carrier Management: Manage the technical relationship with our dedicated carriers to ensure Tier-1 voice quality, high answer rates, and consistent deliverability. System Integration: Build and maintain deep integrations between Five9 and Salesforce, NetSuite, and Zapier to ensure clean data flow, accurate lead attribution, and automated workflows. Outbound Cadence Engineering: Design and iterate on complex outbound sequences blending voice, SMS, and digital touchpoints. You are optimizing connect rates and agent efficiency, not just keeping the lights on. Compliance & Deliverability: Own STIR/SHAKEN compliance, 10DLC registration for SMS, and ongoing reputation management to protect deliverability at scale. Team Mentorship: Work alongside and actively develop a team of 2-3 supporting engineers: one solid mid-level and one to two engineers with adjacent technical backgrounds building their telephony depth. Executive Collaboration: Serve as the technical advisor to senior leadership on platform performance, translating Five9 metrics and operational data into clear business decisions. The Ideal Candidate Deep, hands-on Five9 expertise. You have built, administered, and optimized Five9 environments in high-volume outbound contexts. Certifications are not the signal; demonstrated platform mastery is. Has executed a platform migration before and knows where the friction hides-routing logic, data mapping, agent workflow disruption. Fluent in SIP trunking, WebRTC, and API-driven workflow design. Understands dialer modes (Predictive, Progressive, Power) and can make intelligent decisions about when and why to use each. Comfortable with the full regulatory landscape, not just aware of it: TCPA, TSR, STIR/SHAKEN, 10DLC. Thinks in systems: can hold a deep technical conversation with network engineers and then pivot to a strategy discussion with senior leadership without losing altitude in either direction. Enjoys testing assumptions-whether a text-first cadence outperforms a call-first approach is a real question you want to answer with data. Collaborative by default. You will be elevating teammates, not gatekeeping expertise. Technical Environment Wesley's stack is Apple hardware, Google Workspace, Slack, and Salesforce as the primary business platform. Five9 will integrate into this ecosystem. Candidates should be adaptable to this environment-deep prior experience in each tool is not required, but comfort operating in it is. Qualifications Experience: 5+ years in high-volume Contact Center (CCaaS) engineering, with meaningful Five9 depth. Migration Experience: Demonstrated experience leading or owning a CCaaS platform migration in a production environment. Integrations: Proven experience integrating Five9 or comparable platforms with Salesforce and NetSuite. Proficiency with Zapier for automation and integration workflows. Outbound Expertise: Deep understanding of dialer modes and the regulatory landscape governing outbound contact operations (TCPA, TSR). Perks & Benefits Compensation & Financial Competitive salary commensurate with experience Weekly pay schedule 401(k) with company match Health & Wellness Medical, Dental, and Vision Insurance Employer-funded Health Savings Account (HSA) Access to on-site fitness center and wellness facilities In-office massage chairs Time Off 9 Paid Holidays + 2 Floating Holidays Paid Time Off (PTO) Outstanding work/life balance Culture & Growth MacBook provided for work Leadership training and advancement opportunities Continuous coaching from industry professionals Robust employee recognition programs Company-wide community outreach programs Fun, engaging company events and activities Spirited team environment with core values of teamwork and integrity Awards & Recognition USA TODAY Top Workplace 2025 The Tennessean Top Workplaces 2024 Great Place to Work Certified (2023, 2024) INC 500 Fastest Growing Company 75+ business awards since 2020 Location This role is based at Wesley's headquarters in Franklin, TN. We are ideally looking for someone who can work in the office, but we are open to hybrid or fully remote arrangements for the right candidate. Remote/Hybrid Eligibility: Wesley is currently set up to hire remote and hybrid employees in the following states only: AL, FL, GA, KS, KY, NC, NV, OH, TN, TX, VA, and WV. Regardless of location, quarterly travel to Franklin, TN headquarters is required. How to Apply If this sounds like you, we'd love to hear from you. Apply with your resume and a brief note on the most complex Five9 environment you've built or managed. PI83c8e773d67b-6957
Description: Position is based out of Rockford, but must be willing to travel to Elgin, St. Charles, and occasionally Iowa locations. Reports to: The Systems Support Specialist will report to the Director of Information Technology. Job Overview We are seeking an experienced Systems Support Specialist to support employees with day-to-day technology needs. This role focuses on end-user support, device troubleshooting, and maintaining a consistent workstation experience across the organization. The position will work closely with the infrastructure team but will primarily focus on helping users resolve issues quickly and keeping devices functioning properly. WHAT WE OFFER: Competitive salary and benefits, including medical, dental, vision, long-term care, short-term disability, long-term disability, company paid and voluntary life insurance. Critical Illness, accident insurance and flexible spending also available! 401k plan with company match, fully vested after 1 year. No weekends and nights! Paid Holidays Work-life balance. Responsibilities and Duties Provide day-to-day technical support for employees, including troubleshooting issues related to laptops, applications, printers, and system access. Support users working in AVD by assisting with login issues, session problems, connectivity concerns, and general performance questions. Respond to and manage support requests through the ticketing system, ensuring issues are documented and resolved in a timely manner. Assist with device management through Intune, including enrolling devices, applying policies, troubleshooting compliance issues, and maintaining endpoint standards. Configure and deploy new laptops and equipment for employees, including software installation, system configuration, and user setup. Assist with employee onboarding and off-boarding tasks such as preparing equipment, configuring user accounts, and ensuring proper system access. Troubleshoot Microsoft 365 related issues including Outlook, Teams, OneDrive, and SharePoint. Maintain accurate documentation of recurring issues, troubleshooting steps, and common solutions. Escalate complex infrastructure or platform issues to the appropriate IT team members when necessary. Provide occasional onsite support at other company locations as needed. PM21 Requirements: Qualifications: 4+ years of experience providing end-user technical support in a professional environment. Strong experience troubleshooting Windows devices and common business applications. Experience supporting Microsoft 365 environments including Outlook, Teams, OneDrive, and SharePoint. Experience working with device management tools such as Intune is preferred. Familiarity with AVD or similar remote desktop environments. Experience working with IT ticketing systems and documenting support activity. Strong troubleshooting and problem-solving skills. Clear communication skills and a user-focused approach to support. Hines welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. Compensation details: 0 Yearly Salary PI-1447
04/01/2026
Full time
Description: Position is based out of Rockford, but must be willing to travel to Elgin, St. Charles, and occasionally Iowa locations. Reports to: The Systems Support Specialist will report to the Director of Information Technology. Job Overview We are seeking an experienced Systems Support Specialist to support employees with day-to-day technology needs. This role focuses on end-user support, device troubleshooting, and maintaining a consistent workstation experience across the organization. The position will work closely with the infrastructure team but will primarily focus on helping users resolve issues quickly and keeping devices functioning properly. WHAT WE OFFER: Competitive salary and benefits, including medical, dental, vision, long-term care, short-term disability, long-term disability, company paid and voluntary life insurance. Critical Illness, accident insurance and flexible spending also available! 401k plan with company match, fully vested after 1 year. No weekends and nights! Paid Holidays Work-life balance. Responsibilities and Duties Provide day-to-day technical support for employees, including troubleshooting issues related to laptops, applications, printers, and system access. Support users working in AVD by assisting with login issues, session problems, connectivity concerns, and general performance questions. Respond to and manage support requests through the ticketing system, ensuring issues are documented and resolved in a timely manner. Assist with device management through Intune, including enrolling devices, applying policies, troubleshooting compliance issues, and maintaining endpoint standards. Configure and deploy new laptops and equipment for employees, including software installation, system configuration, and user setup. Assist with employee onboarding and off-boarding tasks such as preparing equipment, configuring user accounts, and ensuring proper system access. Troubleshoot Microsoft 365 related issues including Outlook, Teams, OneDrive, and SharePoint. Maintain accurate documentation of recurring issues, troubleshooting steps, and common solutions. Escalate complex infrastructure or platform issues to the appropriate IT team members when necessary. Provide occasional onsite support at other company locations as needed. PM21 Requirements: Qualifications: 4+ years of experience providing end-user technical support in a professional environment. Strong experience troubleshooting Windows devices and common business applications. Experience supporting Microsoft 365 environments including Outlook, Teams, OneDrive, and SharePoint. Experience working with device management tools such as Intune is preferred. Familiarity with AVD or similar remote desktop environments. Experience working with IT ticketing systems and documenting support activity. Strong troubleshooting and problem-solving skills. Clear communication skills and a user-focused approach to support. Hines welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. Compensation details: 0 Yearly Salary PI-1447
Bilingual (Spanish) Client Support Specialist Location: Remote (US), Hybrid if located in CO, 2 days in office. Employment Type: Full-Time We're excited to share a new opportunity to join our team! If you enjoy working with people, solving problems, and bring experience from customer focused environments such as call centers, retail, food service, or banking-and are ready for a meaningful career change-this role may be a great fit. We are seeking a dependable, self motivated, and highly organized professional who brings a positive attitude and strong work ethic to partner closely with our Client Support Manager and deliver exceptional service to our clients. This is an excellent opportunity to begin a new career with an organization that truly makes a difference in the non profit community Join Early Learning Ventures (ELV), a nonprofit organization passionate about making a real difference in the lives of children and families. This is more than just a job-it's a chance to make a meaningful impact with a team that cares. We're looking for someone who is able to work from 10:00am MST- 7:00pm MST. If you're ready to make an impact and help change children's lives for the better, we'd love to hear from you. What You'll Do: Customer Support & Communication: Provide outstanding service via phone, email, and live chat; document interactions accurately in CRM. Technical Support & Troubleshooting: Respond to inquiries, resolve issues, and escalate complex cases when needed. Training & Onboarding: Process new contracts and conduct training sessions for successful onboarding. Systems & Tools: Navigate multiple internal systems and maintain accurate records. Team Collaboration: Work closely with internal teams to improve processes and enhance customer experience. What We're Looking For: 1-2 years of customer service experience (retail, hospitality, call center, etc.) Someone with a positive can-do attitude Dependable team player Strong written and verbal communication skills Comfortable working independently in a remote setting Tech-savvy and quick to learn new tools Bilingual (English + Spanish) preferred Remote Requirements: Dedicated private workspace Reliable internet (100 Mbps download / 20 Mbps upload minimum) What Does Early Learning Ventures Offer You? Excellent benefits (medical, dental, vision) Company-paid life insurance Company-paid short-term & long-term disability insurance 401(k) with company match Employee assistance programs Paid vacation, personal days, holidays, and sick time Compensation details: 8 Yearly Salary PIff905935d4df-4064
04/01/2026
Full time
Bilingual (Spanish) Client Support Specialist Location: Remote (US), Hybrid if located in CO, 2 days in office. Employment Type: Full-Time We're excited to share a new opportunity to join our team! If you enjoy working with people, solving problems, and bring experience from customer focused environments such as call centers, retail, food service, or banking-and are ready for a meaningful career change-this role may be a great fit. We are seeking a dependable, self motivated, and highly organized professional who brings a positive attitude and strong work ethic to partner closely with our Client Support Manager and deliver exceptional service to our clients. This is an excellent opportunity to begin a new career with an organization that truly makes a difference in the non profit community Join Early Learning Ventures (ELV), a nonprofit organization passionate about making a real difference in the lives of children and families. This is more than just a job-it's a chance to make a meaningful impact with a team that cares. We're looking for someone who is able to work from 10:00am MST- 7:00pm MST. If you're ready to make an impact and help change children's lives for the better, we'd love to hear from you. What You'll Do: Customer Support & Communication: Provide outstanding service via phone, email, and live chat; document interactions accurately in CRM. Technical Support & Troubleshooting: Respond to inquiries, resolve issues, and escalate complex cases when needed. Training & Onboarding: Process new contracts and conduct training sessions for successful onboarding. Systems & Tools: Navigate multiple internal systems and maintain accurate records. Team Collaboration: Work closely with internal teams to improve processes and enhance customer experience. What We're Looking For: 1-2 years of customer service experience (retail, hospitality, call center, etc.) Someone with a positive can-do attitude Dependable team player Strong written and verbal communication skills Comfortable working independently in a remote setting Tech-savvy and quick to learn new tools Bilingual (English + Spanish) preferred Remote Requirements: Dedicated private workspace Reliable internet (100 Mbps download / 20 Mbps upload minimum) What Does Early Learning Ventures Offer You? Excellent benefits (medical, dental, vision) Company-paid life insurance Company-paid short-term & long-term disability insurance 401(k) with company match Employee assistance programs Paid vacation, personal days, holidays, and sick time Compensation details: 8 Yearly Salary PIff905935d4df-4064
EDI Analyst II Role and Responsibilities The EDI (electronic data interchange) Analyst II is responsible for coordinating and implementing files between the Liviniti system and outside vendors, clients, and brokers. EDI Analysts are responsible for analyzing various specifications to work in conjunction with reports, interfaces, and mappings provided by data-trading partners. They coordinate and work with internal teams to complete EDI testing, implementations, and modifications of EDI files. An EDI Analyst's primary responsibilities include analyzing file and system data to address and resolve any issues or errors, implementing and configuring file feeds for our existing or newly added vendors, and being the main EDI point of contact for your assigned clients. Key responsibilities include working closely with our vendors and internal teams at all levels of the organization to establish, support, and maintain all data exchanges. • Responsible for the integration of any new vendor relationship using Electronic Data Interchange and file layouts for eligibility, accumulator, claim detail, and other files by obtaining EDI file specifications, file encryptions and transmission information from vendor. • Build and maintain relationships with Liviniti' partners and other vendors; serve as liaison to bridge gaps between system partners and internal outward-facing staff. • Document and provide scope of work to all parties involved in all stages of integration; noting customizations, routing rules, data mapping, etc. to ensure seamless integration process on client side • Has solid technical understanding of different file types (fixed width, delimited, 834) • Computer proficiency and technical aptitude with the ability to utilize various connectivity solutions (FTP/Secure FTP, Webfolders (WebDAV), VPN), and use of MS Office applications. •Research, analyze, and understand data elements in Liviniti systems, as well as inbound and outbound vendor systems • Develop mapping and translations between data elements for file feeds • Coordinate and test EDI feeds with external vendors and internal file developers • Maintain extensive knowledge of claims adjudication system requirements. • Assist with any and all production EDI issues. • Maintain awareness of and ensure adherence to Liviniti standards regarding privacy. • Work on assignments that are complex in nature in which judgment and initiative are required in resolving problems and making recommendations • Thorough knowledge of company and departmental policies and procedures. • Abide by all obligations under HIPAA related to Protected Health Information (PHI). • Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. • Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. What We Have To Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially. • Medical, Dental and Vision Insurance • Disability and Life Insurance • Employee Assistance Program • Remote Work Options • Generous Paid-Time Off • Annual Reviews and Development Plans • Retirement Plan with Company Match Immediately 100% Vested Required Skills and Competencies • Superior organization skills • Passionate problem solver • Fast-paced temperament • Attention to detail is unprecedented • Ability to analyze data and provide a detailed well written or oral response in a timely manner • Prioritize work responsibilities and be able to maintain a proper balance between work and life duties while working remote • Fast learner that's constantly looking to improve their knowledge, skills, and their overall job responsibilities Supervisory Responsibility There could be supervisory responsibilities in this role with Junior Analysts or Specialist reporting to this role. Position Type and Expected Hours of Work • Full-time/Salaried/Exempt. • Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00AM to 5:00PM CT. We cover clients from West to East Coast, work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends and holidays pursuant with industry demands. Travel This position has minimal travel expectations. Preferred Education and Experience • Bachelor's Degree • Familiarity with multiple file types including 834, csv, pipe-delimited, fixed-width, xlsx, etc. • Ability to read an 834 is a bonus • Familiarity with file transfer protocols, specifically sFTP • Experience with Microsoft Office, particularly Excel • Understanding of SSH and PGP keys • Experience with ticketing systems such as Zendesk • Familiarity with HIPAA compliance • Any familiarity with adjudication systems is a plus • Organization, multitasking, and project management skills Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PIaceae-1794
04/01/2026
Full time
EDI Analyst II Role and Responsibilities The EDI (electronic data interchange) Analyst II is responsible for coordinating and implementing files between the Liviniti system and outside vendors, clients, and brokers. EDI Analysts are responsible for analyzing various specifications to work in conjunction with reports, interfaces, and mappings provided by data-trading partners. They coordinate and work with internal teams to complete EDI testing, implementations, and modifications of EDI files. An EDI Analyst's primary responsibilities include analyzing file and system data to address and resolve any issues or errors, implementing and configuring file feeds for our existing or newly added vendors, and being the main EDI point of contact for your assigned clients. Key responsibilities include working closely with our vendors and internal teams at all levels of the organization to establish, support, and maintain all data exchanges. • Responsible for the integration of any new vendor relationship using Electronic Data Interchange and file layouts for eligibility, accumulator, claim detail, and other files by obtaining EDI file specifications, file encryptions and transmission information from vendor. • Build and maintain relationships with Liviniti' partners and other vendors; serve as liaison to bridge gaps between system partners and internal outward-facing staff. • Document and provide scope of work to all parties involved in all stages of integration; noting customizations, routing rules, data mapping, etc. to ensure seamless integration process on client side • Has solid technical understanding of different file types (fixed width, delimited, 834) • Computer proficiency and technical aptitude with the ability to utilize various connectivity solutions (FTP/Secure FTP, Webfolders (WebDAV), VPN), and use of MS Office applications. •Research, analyze, and understand data elements in Liviniti systems, as well as inbound and outbound vendor systems • Develop mapping and translations between data elements for file feeds • Coordinate and test EDI feeds with external vendors and internal file developers • Maintain extensive knowledge of claims adjudication system requirements. • Assist with any and all production EDI issues. • Maintain awareness of and ensure adherence to Liviniti standards regarding privacy. • Work on assignments that are complex in nature in which judgment and initiative are required in resolving problems and making recommendations • Thorough knowledge of company and departmental policies and procedures. • Abide by all obligations under HIPAA related to Protected Health Information (PHI). • Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. • Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. What We Have To Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially. • Medical, Dental and Vision Insurance • Disability and Life Insurance • Employee Assistance Program • Remote Work Options • Generous Paid-Time Off • Annual Reviews and Development Plans • Retirement Plan with Company Match Immediately 100% Vested Required Skills and Competencies • Superior organization skills • Passionate problem solver • Fast-paced temperament • Attention to detail is unprecedented • Ability to analyze data and provide a detailed well written or oral response in a timely manner • Prioritize work responsibilities and be able to maintain a proper balance between work and life duties while working remote • Fast learner that's constantly looking to improve their knowledge, skills, and their overall job responsibilities Supervisory Responsibility There could be supervisory responsibilities in this role with Junior Analysts or Specialist reporting to this role. Position Type and Expected Hours of Work • Full-time/Salaried/Exempt. • Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00AM to 5:00PM CT. We cover clients from West to East Coast, work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends and holidays pursuant with industry demands. Travel This position has minimal travel expectations. Preferred Education and Experience • Bachelor's Degree • Familiarity with multiple file types including 834, csv, pipe-delimited, fixed-width, xlsx, etc. • Ability to read an 834 is a bonus • Familiarity with file transfer protocols, specifically sFTP • Experience with Microsoft Office, particularly Excel • Understanding of SSH and PGP keys • Experience with ticketing systems such as Zendesk • Familiarity with HIPAA compliance • Any familiarity with adjudication systems is a plus • Organization, multitasking, and project management skills Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PIaceae-1794
