359 jobs found

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. Our content requires translating complex geotechnical concepts for engineers, DOT project managers, and infrastructure owners. Candidates who thrive here are genuinely curious about how things work - and skilled at making technical subject matter compelling and accessible. Social Media Responsibilities Develop social media content plans that are consistent with GSI's, Access Limited's, RoadGuard's, and other brands' identities and overall digital marketing strategies. Create consistent, meaningful content on all social media platforms for all brands, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns - using AI-assisted tools where appropriate to accelerate content production. Prepare content for engineers to share/repost company updates on their personal social media accounts. Communicate with social media followers, including responding to queries in a timely manner. Stay up-to-date with emerging social media platforms, trends, and AI capabilities to identify new opportunities. Email Marketing Responsibilities Conceptualize marketing campaigns that speak directly to the pain points of existing and prospective clientele - including DOTs, general contractors, engineers, and infrastructure asset owners. Create well-written copy that is free from mistakes, utilizing AI writing tools to improve efficiency without sacrificing brand voice or quality. Distribute emails through the use of automation software. Monitor and report on the performance of each campaign. Collaboration and Reporting Collaborate with the marketing team to align digital content strategies with broader marketing goals and campaigns. Coordinate with graphic designers, copywriters, Product Development Engineers (PDEs), and other stakeholders to ensure timely and accurate content delivery. Generate regular reports on key metrics, such as email performance, social media engagement, and resulting website traffic. Provide insights and recommendations based on data analysis to optimize digital content strategies. Support broader marketing initiatives as needed, including campaign development, content production for multiple brands, and marketing operations. Basic Qualifications Excellent written and verbal communication skills and must have a proficient understanding of email marketing and social media management and strategy. Outstanding copywriting and copyediting abilities with a keen eye for detail, including the ability to review and refine AI-generated content. Demonstrated ability to learn and accurately represent highly technical subject matter; experience in construction, engineering, infrastructure, or industrial industries strongly preferred. Multi-tasking and time-management skills, with the ability to prioritize tasks. Creative mindset and ability to think outside the box to develop engaging content. Analytical skills to measure campaign performance and derive actionable insights. Ability to work in a fast-paced environment and meet tight deadlines. Preferred Qualifications Bachelor's degree in marketing, advertising, communications, business, journalism, or a related field. Proven experience in email marketing, social media management, and content creation. Proficient in email marketing automation tools and social media management platforms. Comfortable utilizing a variety of digital marketing software to report on analytics, as well as utilizing AI tools to produce and optimize content more efficiently. Experience with AI content generation platforms (e.g., ChatGPT, Claude, Jasper, or similar) is a plus. Certifications in Marketing Automation & Social Media Management Tools. Familiarity with B2B marketing to technical or professional audiences (engineering, construction, infrastructure, or adjacent industries). US pay range for this role. $66,000 - $89,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. At this time, GeoStabilization International does not offer employment visa sponsorship. To be considered for this role, candidates must be currently authorized to work in the U.S. without sponsorship, now or in the future. We are unable to accept candidates on H-1B, OPT, CPT, TN, or other sponsored work authorization statuses. Job Overview The Field Engineer supports GeoStabilization International's geohazard mitigation projects through hands-on technical work in the field. This role involves site investigations, geotechnical testing, data collection, reporting, and daily coordination with construction and engineering teams. Field Engineers travel frequently to project sites, applying their technical knowledge and problem-solving skills to ensure safe, efficient, and high-quality project execution.This role requires extensive travel to active job sites across the Eastern U.S. Essential Responsibilities Provide on-site technical and engineering support as part of an integrated construction team. Collaborate with project management, operations, and engineering to implement design plans and field solutions. Identify and resolve technical or operational challenges in real time to maintain safety, quality, and production goals. Document as-built conditions, material quantities, and construction progress to support reporting and project controls. Coordinate design updates and approvals with engineering staff, ensuring accurate field execution. Conduct testing of soil nails, micropiles, strand anchors, tie-back, and other types of anchors. Conduct geotechnical site investigations, including slope assessments and rope-access inspections in challenging terrain. Support soil and rockfall modeling, design implementation, and field testing for geohazard mitigation systems. Qualifications: Bachelor's degree in Civil or Geological Engineering. Engineer-in-Training (EIT) certification preferred. Strong analytical and problem-solving skills with the ability to develop and evaluate technical solutions. Proficient in Microsoft Office and AutoCAD; familiarity with slope stability software (e.g., SLIDE) a plus. Effective written and verbal communication skills and a collaborative, proactive work style. Willingness to travel up to 70% to project sites. US pay range for this role. $60,400 - $75,500 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. Our Culture At GSI, our culture is about being nimble but strong, fast-paced while team oriented, innovative, data-driven, and most importantly, client-focused. Our work is best suited for individuals who are driven to succeed, make well-informed decisions, act courageously, remain resilient when challenges arise and always strive to deliver on our commitments. Everyone working at GSI is a representation of pride, integrity, hard work, skill and overcoming challenges. GSI's team includes some of the brightest and most dedicated professionals in the geohazard mitigation industry. We are an ever-evolving group of dedicated, hardworking, individuals who aren't afraid of going the extra mile to get the job done. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave The Role Our business development roles are called Project Development Engineer internally. These are part of GSI's frontline growth team - responsible for identifying, qualifying, and winning geohazard mitigation projects across key accounts and strategic markets. This role blends technical insight with a strong relationship-first approach to business development. You'll own the pursuit lifecycle: from uncovering high-fit opportunities to crafting winning solutions in collaboration with clients and internal teams. Key Responsibilities Lead generation & positioning: proactively identify high-potential opportunities in the heavy civil market within the Florida territory. Relationship development: build trust-based relationships with key decision-makers, consultants, and influencers. Prioritize responsiveness and follow-through. Client-facing solutioning: present technical concepts and solutions in ways that resonate with client needs. Offer design/build value tailored to project challenges. Market engagement: attend local industry events, trade shows, and association meetings. Network intentionally to increase visibility and uncover opportunities. Pursuit management: collaborate across estimating, engineering, and operations to shape compelling proposals, budgets, and delivery plans. Account strategy: maintain and grow account relationships via client-specific pursuit plans. Track engagement and performance via CRM tools. Team collaboration: support broader sales and engineering teams by sharing market insights, competitive intel, and cross-regional leads. Core Competencies Technical acumen: able to understand, communicate, and troubleshoot geotechnical challenges and solutions. Strong communicator & listener: can simplify complex ideas and influence stakeholders through storytelling, credibility, and responsiveness. Network builder: proven success developing a presence within technical, construction, and engineering communities (especially in Florida). Client-first mindset: anticipates needs, delivers promptly, and maintains high standards of professionalism and follow-up. Resilient & driven: comfortable operating with limited direction in fast-paced, high-stakes environments. Minimum Qualifications Bachelor's degree in Civil Engineering or related field. 8+ years of experience in technical sales, business development, or client-facing engineering roles (preferably in geotechnical and heavy civil markets sectors). Professional Engineer (PE) license preferred. Experience with cost estimation, design/build models, and public or private procurement processes. Understanding of construction field practices and heavy equipment. Prior CRM experience (e.g., Salesforce); B2W estimating experience is a plus. Location Requirement Candidates must be based in Florida. Company-sponsored travel required: approximately 50% regionally, including regular customer site visits and occasional overnight trips. What Sets You Apart You're not just technically capable, you build relationships that turn into long-term clients. You know how to network strategically in your region and industry. You listen first, communicate clearly, and always follow up. The targeted annual compensation range for this position in the United States is $150,000 - $175,000, which is a mixture of base salary and variable compensation. Offered compensation depend on a variety of factors, including qualifications and experience, and the current revenue mix in the geographic location where we are hiring. Total compensation is expected to rise as the new hire builds relationships in the region that influence additional revenue opportunities. US pay range for this role. $150,000 - $175,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. This is a remote opportunity for candidates based in MN, WI, IL or IN with 50% regional travel to support clients and projects. Role Overview The Pursuit Engineer is a hybrid technical-commercial role designed for high-potential engineers who want to translate engineering judgment into revenue, strategy, and client trust. This role sits at the intersection of solution design, estimating, and business development, supporting strategic pursuits while building the skills required to grow into a Project Development Engineer, Regional Director, or senior commercial leader. This is not a proposal support role. It is an ownership role. Success is measured by win quality, risk-adjusted margins, solution creativity, and client confidence, not activity volume. Approximately 75% of time is spent on engineering and pursuit execution; 25% on commercial strategy, client engagement, and funnel discipline. Why GeoStabilization International? GeoStabilization International (GSI) is the market leader in geohazard mitigation, protecting people and critical infrastructure from landslides, rockfall, and ground instability. We operate where failure is not an option - emergency slope failures, constrained right-of-way construction, and technically complex geotechnical challenges. This is not a commodity engineering environment. We design and build bespoke solutions under real-world constraints, often in extreme terrain, accelerated schedules, and high-risk conditions. Outcomes matter here. We are deliberately building a bench of engineers who can scale - technically, operationally, and eventually as Project Managers, Technical Directors, and Regional Leaders. Responsibilities: Technical & Pursuit Leadership Lead development of innovative, constructible geohazard mitigation solutions under tight timelines and incomplete data. Own engineering and estimating leadership during pursuits, including means & methods, constructability, and sequencing. Serve as Design Manager on moderately to highly complex pursuits, directing analysis, calculations, plans, and submittals. Determine when additional reconnaissance or investigation is required and coordinate second site visits or supplemental data collection. Manage pursuit schedules, deliverables, and internal coordination with discipline engineers and estimators. Support construction with targeted site visits to validate assumptions and close the loop between design intent and field reality. Commercial & Strategic Responsibilities Partner with Project Development Engineers (PDEs) and Regional Leadership on Go / No-Go decisions, risk evaluation, and pursuit prioritization. Contribute to regional commercial strategy, including pricing logic, funnel health, and opportunity sequencing. Draft and review proposals to ensure technical, commercial, and contractual alignment, with explicit risk ownership. Represent GSI externally through professional societies, conferences, papers, and presentations, strengthening technical credibility and brand trust. Act as Lead Engineer in select client and third-party meetings, translating complexity into clarity and confidence. Maintain disciplined use of CRM tools to support forecasting, opportunity hygiene, and decision-making. What Excellence Looks Like (6-12 months) Wins are selective, profitable, and repeatable, not reactive. Engineering solutions clearly differentiate GSI on speed, constructability, and risk management. PDEs and Regional Directors trust your judgment on where to pursue and where to walk away. Clients view you as a technical authority with commercial awareness, not just an engineer. You demonstrate visible readiness to scale into full PDE ownership or regional commercial leadership. Required Qualifications Bachelor's degree in Civil Engineering, Geology, or related field. 1+ years in technical sales, business development, or client-facing engineering roles (geotechnical or heavy civil preferred). Strong foundation in geotechnical design principles and constructability. Ability to operate effectively in fast-paced, deadline-driven environments. Preferred Qualifications EIT/GIT or PE/PG licensure (or clear trajectory toward licensure). Experience working with DOT's. Demonstrated work in landslides, slope stability, rockfall mitigation, deep foundations, or temporary shoring. Proficiency with slope stability modeling software (e.g., Rocscience). Experience with Salesforce or similar CRM systems. GIS, Google Earth, or drone experience (FAA Part 107 a plus). Expert ability to interpret USACE, DOT, FHWA plans and specifications. Experience across negotiated work, hard bids, unit price, lump sum, and force account delivery models. Working knowledge of CPM scheduling and project budgets. Strong written, oral, and presentation skills with the ability to influence without authority. Physical Demands & Working Environment Ability to perform field assessments, including walking steep slopes, uneven terrain, and active geohazard sites. Combination of office, field, and client-facing work environments. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave Location Requirement Candidates must be based in MN, WI, IL, or IN. Company-sponsored travel required: approximately 50% regionally, including regular customer site visits and occasional overnight trips. The targeted annual salary range for this position in the United States is $120,000.00 - $135,000.00, with on-target earnings in the $150,000-$175,000 range. This compensation range is flexible and depends on a variety of factors, including qualifications, experience and geographic location and previous sales experience and revenue history in the market. US pay range for this role. $150,000 - $175,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. This is a remote opportunity for candidates based in MN, WI, IL or IN with 50% regional travel to support clients and projects. Role Overview The Pursuit Engineer is a hybrid technical-commercial role designed for high-potential engineers who want to translate engineering judgment into revenue, strategy, and client trust. This role sits at the intersection of solution design, estimating, and business development, supporting strategic pursuits while building the skills required to grow into a Project Development Engineer, Regional Director, or senior commercial leader. This is not a proposal support role. It is an ownership role. Success is measured by win quality, risk-adjusted margins, solution creativity, and client confidence, not activity volume. Approximately 75% of time is spent on engineering and pursuit execution; 25% on commercial strategy, client engagement, and funnel discipline. Why GeoStabilization International? GeoStabilization International (GSI) is the market leader in geohazard mitigation, protecting people and critical infrastructure from landslides, rockfall, and ground instability. We operate where failure is not an option - emergency slope failures, constrained right-of-way construction, and technically complex geotechnical challenges. This is not a commodity engineering environment. We design and build bespoke solutions under real-world constraints, often in extreme terrain, accelerated schedules, and high-risk conditions. Outcomes matter here. We are deliberately building a bench of engineers who can scale - technically, operationally, and eventually as Project Managers, Technical Directors, and Regional Leaders. Responsibilities: Technical & Pursuit Leadership Lead development of innovative, constructible geohazard mitigation solutions under tight timelines and incomplete data. Own engineering and estimating leadership during pursuits, including means & methods, constructability, and sequencing. Serve as Design Manager on moderately to highly complex pursuits, directing analysis, calculations, plans, and submittals. Determine when additional reconnaissance or investigation is required and coordinate second site visits or supplemental data collection. Manage pursuit schedules, deliverables, and internal coordination with discipline engineers and estimators. Support construction with targeted site visits to validate assumptions and close the loop between design intent and field reality. Commercial & Strategic Responsibilities Partner with Project Development Engineers (PDEs) and Regional Leadership on Go / No-Go decisions, risk evaluation, and pursuit prioritization. Contribute to regional commercial strategy, including pricing logic, funnel health, and opportunity sequencing. Draft and review proposals to ensure technical, commercial, and contractual alignment, with explicit risk ownership. Represent GSI externally through professional societies, conferences, papers, and presentations, strengthening technical credibility and brand trust. Act as Lead Engineer in select client and third-party meetings, translating complexity into clarity and confidence. Maintain disciplined use of CRM tools to support forecasting, opportunity hygiene, and decision-making. What Excellence Looks Like (6-12 months) Wins are selective, profitable, and repeatable, not reactive. Engineering solutions clearly differentiate GSI on speed, constructability, and risk management. PDEs and Regional Directors trust your judgment on where to pursue and where to walk away. Clients view you as a technical authority with commercial awareness, not just an engineer. You demonstrate visible readiness to scale into full PDE ownership or regional commercial leadership. Required Qualifications Bachelor's degree in Civil Engineering, Geology, or related field. 1+ years in technical sales, business development, or client-facing engineering roles (geotechnical or heavy civil preferred). Strong foundation in geotechnical design principles and constructability. Ability to operate effectively in fast-paced, deadline-driven environments. Preferred Qualifications EIT/GIT or PE/PG licensure (or clear trajectory toward licensure). Experience working with DOT's. Demonstrated work in landslides, slope stability, rockfall mitigation, deep foundations, or temporary shoring. Proficiency with slope stability modeling software (e.g., Rocscience). Experience with Salesforce or similar CRM systems. GIS, Google Earth, or drone experience (FAA Part 107 a plus). Expert ability to interpret USACE, DOT, FHWA plans and specifications. Experience across negotiated work, hard bids, unit price, lump sum, and force account delivery models. Working knowledge of CPM scheduling and project budgets. Strong written, oral, and presentation skills with the ability to influence without authority. Physical Demands & Working Environment Ability to perform field assessments, including walking steep slopes, uneven terrain, and active geohazard sites. Combination of office, field, and client-facing work environments. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave Location Requirement Candidates must be based in MN, WI, IL, or IN. Company-sponsored travel required: approximately 50% regionally, including regular customer site visits and occasional overnight trips. The targeted annual salary range for this position in the United States is $120,000.00 - $135,000.00, with on-target earnings in the $150,000-$175,000 range. This compensation range is flexible and depends on a variety of factors, including qualifications, experience and geographic location and previous sales experience and revenue history in the market. US pay range for this role. $150,000 - $175,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. This is a remote opportunity for candidates based in MN, WI, IL or IN with 50% regional travel to support clients and projects. Role Overview The Pursuit Engineer is a hybrid technical-commercial role designed for high-potential engineers who want to translate engineering judgment into revenue, strategy, and client trust. This role sits at the intersection of solution design, estimating, and business development, supporting strategic pursuits while building the skills required to grow into a Project Development Engineer, Regional Director, or senior commercial leader. This is not a proposal support role. It is an ownership role. Success is measured by win quality, risk-adjusted margins, solution creativity, and client confidence, not activity volume. Approximately 75% of time is spent on engineering and pursuit execution; 25% on commercial strategy, client engagement, and funnel discipline. Why GeoStabilization International? GeoStabilization International (GSI) is the market leader in geohazard mitigation, protecting people and critical infrastructure from landslides, rockfall, and ground instability. We operate where failure is not an option - emergency slope failures, constrained right-of-way construction, and technically complex geotechnical challenges. This is not a commodity engineering environment. We design and build bespoke solutions under real-world constraints, often in extreme terrain, accelerated schedules, and high-risk conditions. Outcomes matter here. We are deliberately building a bench of engineers who can scale - technically, operationally, and eventually as Project Managers, Technical Directors, and Regional Leaders. Responsibilities: Technical & Pursuit Leadership Lead development of innovative, constructible geohazard mitigation solutions under tight timelines and incomplete data. Own engineering and estimating leadership during pursuits, including means & methods, constructability, and sequencing. Serve as Design Manager on moderately to highly complex pursuits, directing analysis, calculations, plans, and submittals. Determine when additional reconnaissance or investigation is required and coordinate second site visits or supplemental data collection. Manage pursuit schedules, deliverables, and internal coordination with discipline engineers and estimators. Support construction with targeted site visits to validate assumptions and close the loop between design intent and field reality. Commercial & Strategic Responsibilities Partner with Project Development Engineers (PDEs) and Regional Leadership on Go / No-Go decisions, risk evaluation, and pursuit prioritization. Contribute to regional commercial strategy, including pricing logic, funnel health, and opportunity sequencing. Draft and review proposals to ensure technical, commercial, and contractual alignment, with explicit risk ownership. Represent GSI externally through professional societies, conferences, papers, and presentations, strengthening technical credibility and brand trust. Act as Lead Engineer in select client and third-party meetings, translating complexity into clarity and confidence. Maintain disciplined use of CRM tools to support forecasting, opportunity hygiene, and decision-making. What Excellence Looks Like (6-12 months) Wins are selective, profitable, and repeatable, not reactive. Engineering solutions clearly differentiate GSI on speed, constructability, and risk management. PDEs and Regional Directors trust your judgment on where to pursue and where to walk away. Clients view you as a technical authority with commercial awareness, not just an engineer. You demonstrate visible readiness to scale into full PDE ownership or regional commercial leadership. Required Qualifications Bachelor's degree in Civil Engineering, Geology, or related field. 1+ years in technical sales, business development, or client-facing engineering roles (geotechnical or heavy civil preferred). Strong foundation in geotechnical design principles and constructability. Ability to operate effectively in fast-paced, deadline-driven environments. Preferred Qualifications EIT/GIT or PE/PG licensure (or clear trajectory toward licensure). Experience working with DOT's. Demonstrated work in landslides, slope stability, rockfall mitigation, deep foundations, or temporary shoring. Proficiency with slope stability modeling software (e.g., Rocscience). Experience with Salesforce or similar CRM systems. GIS, Google Earth, or drone experience (FAA Part 107 a plus). Expert ability to interpret USACE, DOT, FHWA plans and specifications. Experience across negotiated work, hard bids, unit price, lump sum, and force account delivery models. Working knowledge of CPM scheduling and project budgets. Strong written, oral, and presentation skills with the ability to influence without authority. Physical Demands & Working Environment Ability to perform field assessments, including walking steep slopes, uneven terrain, and active geohazard sites. Combination of office, field, and client-facing work environments. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave Location Requirement Candidates must be based in MN, WI, IL, or IN. Company-sponsored travel required: approximately 50% regionally, including regular customer site visits and occasional overnight trips. The targeted annual salary range for this position in the United States is $120,000.00 - $135,000.00, with on-target earnings in the $150,000-$175,000 range. This compensation range is flexible and depends on a variety of factors, including qualifications, experience and geographic location and previous sales experience and revenue history in the market. US pay range for this role. $150,000 - $175,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role, you'll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and services. This is a great opportunity for individuals with a positive attitude and strong people skills. If you've worked in customer-facing roles such as retail, hospitality, or food service, we encourage you to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound calls in a friendly, timely, and professional manner Resolve customer issues effectively, aiming for first-call resolution Research internal systems to locate missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Engage in solution-focused conversations to identify the best options for customers Follow scripts, policies, and procedures while using training resources to provide accurate information Maintain confidentiality and handle sensitive information appropriately Escalate complex issues to supervisors or specialized teams when necessary Attend training sessions and team meetings to stay up to date on systems and procedures Adhere to assigned schedules and attendance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years or older High school diploma or equivalent Strong communication and organizational skills Typing speed of at least 20 words per minute Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with Windows operating systems Dependable and punctual with strong time management Ability to troubleshoot and follow up on customer issues Strong problem-solving and conflict resolution skills Customer-focused with empathy, patience, and professionalism Able to multitask, stay focused, and work independently Team-oriented with a collaborative mindset Comfortable in a fast-paced, dynamic environment Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role, you'll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and services. This is a great opportunity for individuals with a positive attitude and strong people skills. If you've worked in customer-facing roles such as retail, hospitality, or food service, we encourage you to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound calls in a friendly, timely, and professional manner Resolve customer issues effectively, aiming for first-call resolution Research internal systems to locate missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Engage in solution-focused conversations to identify the best options for customers Follow scripts, policies, and procedures while using training resources to provide accurate information Maintain confidentiality and handle sensitive information appropriately Escalate complex issues to supervisors or specialized teams when necessary . click apply for full job details

LOCATION: Killeen, TX POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you're energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment. In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You'll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES: Key Responsibilities: Conduct high-volume outbound calls to prospective customers Introduce and promote telecom products, including internet and bundled services Capture customer interest quickly and drive the conversation toward a sale Handle objections and rejections with resilience and professionalism Consistently meet daily and weekly call and sales targets Accurately document call outcomes and customer responses Follow scripts while maintaining a natural and engaging tone Stay up to date on products, promotions, and sales strategies Maintain compliance with all policies and regulatory requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma or equivalent At least 1 year of outbound sales or call center experience Strong persuasion and negotiation skills Resilience and ability to handle rejection Excellent verbal communication skills Ability to work in a high-volume, target-driven environment Basic computer literacy and multitasking ability Must be authorized to work in the U.S. PREFERRED QUALIFICATION & EXPERIENCE (NOT REQUIRED): Preferred Qualifications: Telecom or direct sales experience Proven track record in outbound sales Bilingual (Spanish a plus) Experience using CRM or dialer systems ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you're energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment. In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You'll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES: Key Responsibilities: Conduct high-volume outbound calls to prospective customers Introduce and promote telecom products, including internet and bundled services Capture customer interest quickly and drive the conversation toward a sale Handle objections and rejections with resilience and professionalism Consistently meet daily and weekly call and sales targets Accurately document call outcomes and customer responses Follow scripts while maintaining a natural and engaging tone Stay up to date on products, promotions, and sales strategies Maintain compliance with all policies and regulatory requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma or equivalent At least 1 year of outbound sales or call center experience Strong persuasion and negotiation skills Resilience and ability to handle rejection Excellent verbal communication skills Ability to work in a high-volume, target-driven environment Basic computer literacy and multitasking ability Must be authorized to work in the U.S. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA) . click apply for full job details

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services. We're looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you've worked in customer-facing roles like retail, hospitality, or food service, we'd love to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Answer inbound and outbound calls in a professional and courteous manner Resolve customer concerns efficiently, aiming for first-call resolution Research internal systems to locate missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Engage in solution-based conversations to recommend the best options Follow scripts, policies, and procedures while using training resources to provide accurate information Maintain confidentiality and handle sensitive information appropriately Escalate complex issues to the appropriate personnel when necessary Attend training sessions and team meetings to stay current on updates and best practices Adhere to attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years or older High school diploma or equivalent Strong written, verbal, and organizational communication skills Ability to type at least 20 words per minute Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with Windows operating systems Dependable and punctual with excellent time management Strong problem-solving and conflict resolution skills Customer-focused with empathy, patience, and professionalism Able to multitask, self-manage, and stay focused Team-oriented with a collaborative mindset Comfortable working in a fast-paced, dynamic environment Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services. We're looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you've worked in customer-facing roles like retail, hospitality, or food service, we'd love to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Answer inbound and outbound calls in a professional and courteous manner Resolve customer concerns efficiently, aiming for first-call resolution Research internal systems to locate missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Engage in solution-based conversations to recommend the best options Follow scripts, policies, and procedures while using training resources to provide accurate information Maintain confidentiality and handle sensitive information appropriately Escalate complex issues to the appropriate personnel when necessary Attend training sessions and team meetings to stay current on updates and best practices . click apply for full job details

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you'll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound and outbound calls in a courteous, timely, and professional manner Resolve customer issues effectively, aiming for first call resolution Research internal systems to retrieve missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Conduct needs-based conversations to identify the best solutions for customers Use training resources and knowledge bases to provide accurate information while following scripts and procedures Maintain confidentiality and handle sensitive information appropriately Escalate complex issues to the appropriate personnel when necessary Participate in training sessions and team meetings to stay current on updates and best practices Adhere to attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years or older High school diploma or equivalent Strong written, verbal, and organizational communication skills Typing speed of at least 20 words per minute Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with Windows operating systems Highly reliable with excellent time management and punctuality Strong problem-solving, troubleshooting, and follow-up skills Conflict resolution and negotiation abilities Customer-focused with empathy, patience, and professionalism Ability to multitask, self-manage, and stay focused Team-oriented with a collaborative mindset Comfortable working in a fast-paced, dynamic environment Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you'll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound and outbound calls in a courteous, timely, and professional manner Resolve customer issues effectively, aiming for first call resolution Research internal systems to retrieve missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Conduct needs-based conversations to identify the best solutions for customers Use training resources and knowledge bases to provide accurate information while following scripts and procedures . click apply for full job details

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. This is a remote opportunity for candidates based in MN, WI, IL or IN with 50% regional travel to support clients and projects. Role Overview The Pursuit Engineer is a hybrid technical-commercial role designed for high-potential engineers who want to translate engineering judgment into revenue, strategy, and client trust. This role sits at the intersection of solution design, estimating, and business development, supporting strategic pursuits while building the skills required to grow into a Project Development Engineer, Regional Director, or senior commercial leader. This is not a proposal support role. It is an ownership role. Success is measured by win quality, risk-adjusted margins, solution creativity, and client confidence, not activity volume. Approximately 75% of time is spent on engineering and pursuit execution; 25% on commercial strategy, client engagement, and funnel discipline. Why GeoStabilization International? GeoStabilization International (GSI) is the market leader in geohazard mitigation, protecting people and critical infrastructure from landslides, rockfall, and ground instability. We operate where failure is not an option - emergency slope failures, constrained right-of-way construction, and technically complex geotechnical challenges. This is not a commodity engineering environment. We design and build bespoke solutions under real-world constraints, often in extreme terrain, accelerated schedules, and high-risk conditions. Outcomes matter here. We are deliberately building a bench of engineers who can scale - technically, operationally, and eventually as Project Managers, Technical Directors, and Regional Leaders. Responsibilities: Technical & Pursuit Leadership Lead development of innovative, constructible geohazard mitigation solutions under tight timelines and incomplete data. Own engineering and estimating leadership during pursuits, including means & methods, constructability, and sequencing. Serve as Design Manager on moderately to highly complex pursuits, directing analysis, calculations, plans, and submittals. Determine when additional reconnaissance or investigation is required and coordinate second site visits or supplemental data collection. Manage pursuit schedules, deliverables, and internal coordination with discipline engineers and estimators. Support construction with targeted site visits to validate assumptions and close the loop between design intent and field reality. Commercial & Strategic Responsibilities Partner with Project Development Engineers (PDEs) and Regional Leadership on Go / No-Go decisions, risk evaluation, and pursuit prioritization. Contribute to regional commercial strategy, including pricing logic, funnel health, and opportunity sequencing. Draft and review proposals to ensure technical, commercial, and contractual alignment, with explicit risk ownership. Represent GSI externally through professional societies, conferences, papers, and presentations, strengthening technical credibility and brand trust. Act as Lead Engineer in select client and third-party meetings, translating complexity into clarity and confidence. Maintain disciplined use of CRM tools to support forecasting, opportunity hygiene, and decision-making. What Excellence Looks Like (6-12 months) Wins are selective, profitable, and repeatable, not reactive. Engineering solutions clearly differentiate GSI on speed, constructability, and risk management. PDEs and Regional Directors trust your judgment on where to pursue and where to walk away. Clients view you as a technical authority with commercial awareness, not just an engineer. You demonstrate visible readiness to scale into full PDE ownership or regional commercial leadership. Required Qualifications Bachelor's degree in Civil Engineering, Geology, or related field. 1+ years in technical sales, business development, or client-facing engineering roles (geotechnical or heavy civil preferred). Strong foundation in geotechnical design principles and constructability. Ability to operate effectively in fast-paced, deadline-driven environments. Preferred Qualifications EIT/GIT or PE/PG licensure (or clear trajectory toward licensure). Experience working with DOT's. Demonstrated work in landslides, slope stability, rockfall mitigation, deep foundations, or temporary shoring. Proficiency with slope stability modeling software (e.g., Rocscience). Experience with Salesforce or similar CRM systems. GIS, Google Earth, or drone experience (FAA Part 107 a plus). Expert ability to interpret USACE, DOT, FHWA plans and specifications. Experience across negotiated work, hard bids, unit price, lump sum, and force account delivery models. Working knowledge of CPM scheduling and project budgets. Strong written, oral, and presentation skills with the ability to influence without authority. Physical Demands & Working Environment Ability to perform field assessments, including walking steep slopes, uneven terrain, and active geohazard sites. Combination of office, field, and client-facing work environments. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave Location Requirement Candidates must be based in MN, WI, IL, or IN. Company-sponsored travel required: approximately 50% regionally, including regular customer site visits and occasional overnight trips. The targeted annual salary range for this position in the United States is $120,000.00 - $135,000.00, with on-target earnings in the $150,000-$175,000 range. This compensation range is flexible and depends on a variety of factors, including qualifications, experience and geographic location and previous sales experience and revenue history in the market. US pay range for this role. $150,000 - $175,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. This is a remote opportunity for candidates based in MN, WI, IL or IN with 50% regional travel to support clients and projects. Role Overview The Pursuit Engineer is a hybrid technical-commercial role designed for high-potential engineers who want to translate engineering judgment into revenue, strategy, and client trust. This role sits at the intersection of solution design, estimating, and business development, supporting strategic pursuits while building the skills required to grow into a Project Development Engineer, Regional Director, or senior commercial leader. This is not a proposal support role. It is an ownership role. Success is measured by win quality, risk-adjusted margins, solution creativity, and client confidence, not activity volume. Approximately 75% of time is spent on engineering and pursuit execution; 25% on commercial strategy, client engagement, and funnel discipline. Why GeoStabilization International? GeoStabilization International (GSI) is the market leader in geohazard mitigation, protecting people and critical infrastructure from landslides, rockfall, and ground instability. We operate where failure is not an option - emergency slope failures, constrained right-of-way construction, and technically complex geotechnical challenges. This is not a commodity engineering environment. We design and build bespoke solutions under real-world constraints, often in extreme terrain, accelerated schedules, and high-risk conditions. Outcomes matter here. We are deliberately building a bench of engineers who can scale - technically, operationally, and eventually as Project Managers, Technical Directors, and Regional Leaders. Responsibilities: Technical & Pursuit Leadership Lead development of innovative, constructible geohazard mitigation solutions under tight timelines and incomplete data. Own engineering and estimating leadership during pursuits, including means & methods, constructability, and sequencing. Serve as Design Manager on moderately to highly complex pursuits, directing analysis, calculations, plans, and submittals. Determine when additional reconnaissance or investigation is required and coordinate second site visits or supplemental data collection. Manage pursuit schedules, deliverables, and internal coordination with discipline engineers and estimators. Support construction with targeted site visits to validate assumptions and close the loop between design intent and field reality. Commercial & Strategic Responsibilities Partner with Project Development Engineers (PDEs) and Regional Leadership on Go / No-Go decisions, risk evaluation, and pursuit prioritization. Contribute to regional commercial strategy, including pricing logic, funnel health, and opportunity sequencing. Draft and review proposals to ensure technical, commercial, and contractual alignment, with explicit risk ownership. Represent GSI externally through professional societies, conferences, papers, and presentations, strengthening technical credibility and brand trust. Act as Lead Engineer in select client and third-party meetings, translating complexity into clarity and confidence. Maintain disciplined use of CRM tools to support forecasting, opportunity hygiene, and decision-making. What Excellence Looks Like (6-12 months) Wins are selective, profitable, and repeatable, not reactive. Engineering solutions clearly differentiate GSI on speed, constructability, and risk management. PDEs and Regional Directors trust your judgment on where to pursue and where to walk away. Clients view you as a technical authority with commercial awareness, not just an engineer. You demonstrate visible readiness to scale into full PDE ownership or regional commercial leadership. Required Qualifications Bachelor's degree in Civil Engineering, Geology, or related field. 1+ years in technical sales, business development, or client-facing engineering roles (geotechnical or heavy civil preferred). Strong foundation in geotechnical design principles and constructability. Ability to operate effectively in fast-paced, deadline-driven environments. Preferred Qualifications EIT/GIT or PE/PG licensure (or clear trajectory toward licensure). Experience working with DOT's. Demonstrated work in landslides, slope stability, rockfall mitigation, deep foundations, or temporary shoring. Proficiency with slope stability modeling software (e.g., Rocscience). Experience with Salesforce or similar CRM systems. GIS, Google Earth, or drone experience (FAA Part 107 a plus). Expert ability to interpret USACE, DOT, FHWA plans and specifications. Experience across negotiated work, hard bids, unit price, lump sum, and force account delivery models. Working knowledge of CPM scheduling and project budgets. Strong written, oral, and presentation skills with the ability to influence without authority. Physical Demands & Working Environment Ability to perform field assessments, including walking steep slopes, uneven terrain, and active geohazard sites. Combination of office, field, and client-facing work environments. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave Location Requirement Candidates must be based in MN, WI, IL, or IN. Company-sponsored travel required: approximately 50% regionally, including regular customer site visits and occasional overnight trips. The targeted annual salary range for this position in the United States is $120,000.00 - $135,000.00, with on-target earnings in the $150,000-$175,000 range. This compensation range is flexible and depends on a variety of factors, including qualifications, experience and geographic location and previous sales experience and revenue history in the market. US pay range for this role. $150,000 - $175,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.