IT Support Specialist Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The IT Support Specialist plays a vital role in maintaining the stability, reliability, and efficiency of the organisation's IT environment. This role focuses on supporting network operations, managing printers and infrastructure components, and delivering hands-on desktop and end-user support. The position is responsible for troubleshooting technical issues, ensuring seamless day-to-day IT operations, and collaborating with internal teams and external vendors. The IT Support Specialist contributes to operational efficiency by proactively monitoring systems, resolving incidents, and supporting core IT service management processes ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. Network Support • Monitor, maintain, and troubleshoot network connectivity across LAN, WAN, VPN, and Wi-Fi environments • Diagnose and resolve network issues including IP conflicts, DNS failures, and DHCP errors • Assist in configuring and maintaining routers, switches, and wireless access points • Support network performance monitoring and identify bottlenecks to ensure optimal uptime • Collaborate with senior engineers and vendors for escalations and complex issue resolution • Maintain network documentation, diagrams, and incident records • Assist in implementing basic network security practices and access controls • Support remote connectivity solutions and ensure secure user access Printer & Infrastructure Support • Install, configure, and maintain network and local printers • Troubleshoot printer-related issues, including driver errors, spooler failures, and hardware malfunctions • Manage print queues, user permissions, and access controls • Coordinate with third-party vendors for maintenance and repairs • Assist in server room operations, including hardware setup, cabling, and rack installations • Support infrastructure components such as servers, storage devices, and backup systems (basic level) • Perform routine system health checks and preventive maintenance • Maintain IT asset inventory and ensure proper tracking of hardware Desktop & End-User Support • Provide Level II technical support for desktops, laptops, and end-user systems • Troubleshoot hardware and software issues across Windows and macOS environments • Perform system imaging, deployment, and configuration for new devices • Support onboarding and offboarding processes, including account provisioning and access management • Assist users with application issues, system access, and peripheral setup • Troubleshoot devices such as monitors, docking stations, keyboards, and mobile devices • Ensure all incidents and service requests are logged and tracked in ITSM systems MINIMUM QUALIFICATIONS Education • Bachelor's degree in Information Technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. Experience • 1-3 years of experience in IT support, network support, or infrastructure roles (preferred) • Hands-on experience in enterprise IT environments is an advantage • Candidates with valid U.S. work authorisation, including those eligible under STEM, are encouraged to apply. Certifications (Preferred) • CompTIA A+, Network+, or similar certifications • ITIL Foundation certification is a plus REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Technical & Analytical Skills • Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) • Experience with Windows and macOS operating systems • Knowledge of printer configuration and troubleshooting • Familiarity with routers, switches, and wireless access points • Experience with ITSM tools such as ServiceNow, Remedy, or Jira • Basic understanding of server and infrastructure environments • Knowledge of remote support tools and troubleshooting techniques • Strong analytical and troubleshooting abilities across network, hardware, and software issues • Ability to diagnose problems quickly and provide effective solutions • Proactive approach to identifying and preventing recurring issues • Ability to manage escalations and work under pressure PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with applicable laws. • Regularly required to sit, stand, walk, and use hands to operate computers and office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in an office or data centre environment with moderate noise levels. • May require travel between office locations or client sites. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance. DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.
05/20/2026
Full time
IT Support Specialist Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The IT Support Specialist plays a vital role in maintaining the stability, reliability, and efficiency of the organisation's IT environment. This role focuses on supporting network operations, managing printers and infrastructure components, and delivering hands-on desktop and end-user support. The position is responsible for troubleshooting technical issues, ensuring seamless day-to-day IT operations, and collaborating with internal teams and external vendors. The IT Support Specialist contributes to operational efficiency by proactively monitoring systems, resolving incidents, and supporting core IT service management processes ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. Network Support • Monitor, maintain, and troubleshoot network connectivity across LAN, WAN, VPN, and Wi-Fi environments • Diagnose and resolve network issues including IP conflicts, DNS failures, and DHCP errors • Assist in configuring and maintaining routers, switches, and wireless access points • Support network performance monitoring and identify bottlenecks to ensure optimal uptime • Collaborate with senior engineers and vendors for escalations and complex issue resolution • Maintain network documentation, diagrams, and incident records • Assist in implementing basic network security practices and access controls • Support remote connectivity solutions and ensure secure user access Printer & Infrastructure Support • Install, configure, and maintain network and local printers • Troubleshoot printer-related issues, including driver errors, spooler failures, and hardware malfunctions • Manage print queues, user permissions, and access controls • Coordinate with third-party vendors for maintenance and repairs • Assist in server room operations, including hardware setup, cabling, and rack installations • Support infrastructure components such as servers, storage devices, and backup systems (basic level) • Perform routine system health checks and preventive maintenance • Maintain IT asset inventory and ensure proper tracking of hardware Desktop & End-User Support • Provide Level II technical support for desktops, laptops, and end-user systems • Troubleshoot hardware and software issues across Windows and macOS environments • Perform system imaging, deployment, and configuration for new devices • Support onboarding and offboarding processes, including account provisioning and access management • Assist users with application issues, system access, and peripheral setup • Troubleshoot devices such as monitors, docking stations, keyboards, and mobile devices • Ensure all incidents and service requests are logged and tracked in ITSM systems MINIMUM QUALIFICATIONS Education • Bachelor's degree in Information Technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. Experience • 1-3 years of experience in IT support, network support, or infrastructure roles (preferred) • Hands-on experience in enterprise IT environments is an advantage • Candidates with valid U.S. work authorisation, including those eligible under STEM, are encouraged to apply. Certifications (Preferred) • CompTIA A+, Network+, or similar certifications • ITIL Foundation certification is a plus REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Technical & Analytical Skills • Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) • Experience with Windows and macOS operating systems • Knowledge of printer configuration and troubleshooting • Familiarity with routers, switches, and wireless access points • Experience with ITSM tools such as ServiceNow, Remedy, or Jira • Basic understanding of server and infrastructure environments • Knowledge of remote support tools and troubleshooting techniques • Strong analytical and troubleshooting abilities across network, hardware, and software issues • Ability to diagnose problems quickly and provide effective solutions • Proactive approach to identifying and preventing recurring issues • Ability to manage escalations and work under pressure PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with applicable laws. • Regularly required to sit, stand, walk, and use hands to operate computers and office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in an office or data centre environment with moderate noise levels. • May require travel between office locations or client sites. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance. DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.
fMRI Data Analyst University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title fMRI Data Analyst Job Profile Title Specialist, Clinical Data Job Description Summary This position is for someone with experience in neuroimaging analysis. We are looking for someone to help us develop an analysis pipeline for fMRI data collected in patients with disorders of consciousness, and to conduct research on cutting edge fMRI applications. Job Description This position is for someone with experience in neuroimaging analysis. We are looking for someone to help us develop an analysis pipeline for fMRI data collected in patients with disorders of consciousness, and to conduct research on cutting edge fMRI applications. Examples of data types include task-based fMRI (both block and event designs), resting state fMRI, and structural sequences. The goal of our lab is to develop better ways of assessing consciousness in brain injury, and predicting consciousness recovery. Hiring range minimum for this position is $51,824. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Qualifications Bachelor of Science and 3 to 5 years of experience or equivalent combination of education and experience is required. Applicants should have prior experience with neuroimaging analysis, preferably functional MRI analysis. Applicants should be comfortable with at least one software packing for neuroimaging analysis, and with coding. Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $62,000.00 - $56,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: Equal Employment Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a9803a4a3fb6d74f9d90ddc19bd36f2d
01/14/2026
Full time
fMRI Data Analyst University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title fMRI Data Analyst Job Profile Title Specialist, Clinical Data Job Description Summary This position is for someone with experience in neuroimaging analysis. We are looking for someone to help us develop an analysis pipeline for fMRI data collected in patients with disorders of consciousness, and to conduct research on cutting edge fMRI applications. Job Description This position is for someone with experience in neuroimaging analysis. We are looking for someone to help us develop an analysis pipeline for fMRI data collected in patients with disorders of consciousness, and to conduct research on cutting edge fMRI applications. Examples of data types include task-based fMRI (both block and event designs), resting state fMRI, and structural sequences. The goal of our lab is to develop better ways of assessing consciousness in brain injury, and predicting consciousness recovery. Hiring range minimum for this position is $51,824. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Qualifications Bachelor of Science and 3 to 5 years of experience or equivalent combination of education and experience is required. Applicants should have prior experience with neuroimaging analysis, preferably functional MRI analysis. Applicants should be comfortable with at least one software packing for neuroimaging analysis, and with coding. Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $62,000.00 - $56,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: Equal Employment Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a9803a4a3fb6d74f9d90ddc19bd36f2d
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:
01/14/2026
Full time
Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:
Job TitleInstructional AI/Technology SpecialistAgencyTexas A&M University - San AntonioDepartmentDepartment Of Educator & Leadership PreparationProposed Minimum SalaryCommensurateJob LocationSan Antonio, TexasJob TypeStaffJob Description The Instructional AI/Technology Specialist, under general supervision, will be responsible for coordinating the AI and technology implementation during the funding period for two projects - Alamo Bridges and Transition University program at Texas A&M University-San Antonio (A&M-SA). The AI/Technology Specialist will advance an innovative, evidence-based technology-based training for both program participants effectively supporting Texans with disabilities in achieving meaningful employment and independent living outcomes. This position will support the instructional planning, development, implementation, and continuous improvement of academic and career development initiatives within each program at A&M-SA. The AI/Technology Specialist will also support building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. The AI/Technology Specialist will collaborate with coworkers administrators, university faculty, staff, students, families, school districts, vocational rehabilitation professionals, employers, and other stakeholders to prepare vocational transition professionals to support youth and adults with disabilities in achieving employment and independent living goals, with a strong emphasis on community engagement, 21st Century careers, interdisciplinary collaboration, and innovative technology practices. The AI/Technology Specialist will report to the program coordinators. Position Hours: This position is 100% on-site at our San Antonio campus; remote or hybrid work is not available. This position typically works Monday - Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings and weekends. This is a grant funded position. This is a grant-funded position that is based on the continuation of the grant (for up to five years). Responsibilities: Work collaboratively with the PIs and staff to ensure all technology-based project activities and events are supportive and enriching for the participants. Coordinate AI/technology implementation during the funding period. Conduct needs assessments, systematic identification of AT/technology. Coordinate and support Alamo Bridges and Transition University operations and needs. Coordinate, develop, maintain, and provide support for Alamo Bridges and Transition University micro-credential systems. Develop procedures for complex or specialized AI/technology functions. Maintain and analyze a variety of data and records related to project products, tools, and resources. Provide instruction and/or training(s) based on developed programming, tools and resources. Evaluate user and outcome data to continuously refine the AI/technology programming to increase program effectiveness and outcomes. Develop materials for dissemination. Provide AI/technology professional development for providers, employers, co-workers, and other involved stakeholders. Assist with building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. Identifying and purchasing technology needs for the program. Support communication, marketing, and community outreach related to program priorities and objectives. Perform other duties as assigned. Required Education and Experience: Associate degree in applicable field or higher in related field. Two (2) years of related experience in digital imaging editing or web design for multimedia. Preferred Education and Experience: Bachelor/ Master's degree in vocational rehabilitation, education, special education, counseling, or field related to program goals and objectives. Three (3) to five (5) years of related experience in the field of vocational rehabilitation, transition, and special education with a focus on disability support and career services. Experience with AI and advanced technology applied to planning, coordinating, and organizing complex, multi-activity projects related to higher education, vocational rehabilitation, and transition for students with disabilities. Experience in the development of instructional AI- and technology-based curricula and training in educational settings. Experience working with vocational rehabilitation agencies, school districts, and career community partners representing the regional and state-wide communities. Experience working with first-generation students representing the regional and state-wide communities. Knowledge, Skills and Abilities: Strong AI and advanced technology skills in educational settings. Develop visual aids and other instructional materials to meet specific training needs while effectively instructing and supervising program participants. Knowledge of curriculum design, academic and career skill development, and instructional support for varied learner needs. Proficiency in Microsoft Office Suite, database applications, and other computer software. Collaboration with a wide variety of stakeholders and development of cooperative and effective relationships among faculty, staff, university leadership, and community partners. Ability to multitask and prioritize competing demands. Excellent verbal, written, and interpersonal communication skills, including the ability to interact with students and families from diffrent backgrounds. Prepare and maintain accurate data, required reports, and program records. Maintain confidentiality, manage sensitive information appropriately, and work effectively in a high-stress or dynamic environment. Coordinate, develop and maintain outward facing program information and materials for dissemination (e.g., website, newsletter, marketing). Support program meetings and events. Commitment to professional excellence and support of student success. Knowledge and experience in adult education and career skill development, including coordinating and monitoring adult learner experiences. Proven track record of excellence in vocational rehabilitation initiatives and professional development. Proven track record of AI and advanced technology experiences. Applicant Instructions: Please make sure to provide the following documents: Cover Letter Resume / CV Three (3) Professional References For detailed instructions on how to apply for any position on our website, please use the following link: Summary of Employee Benefits: Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at . In compliance with ADA, if accommodations are needed for the application process, please contact HR at . All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
01/14/2026
Full time
Job TitleInstructional AI/Technology SpecialistAgencyTexas A&M University - San AntonioDepartmentDepartment Of Educator & Leadership PreparationProposed Minimum SalaryCommensurateJob LocationSan Antonio, TexasJob TypeStaffJob Description The Instructional AI/Technology Specialist, under general supervision, will be responsible for coordinating the AI and technology implementation during the funding period for two projects - Alamo Bridges and Transition University program at Texas A&M University-San Antonio (A&M-SA). The AI/Technology Specialist will advance an innovative, evidence-based technology-based training for both program participants effectively supporting Texans with disabilities in achieving meaningful employment and independent living outcomes. This position will support the instructional planning, development, implementation, and continuous improvement of academic and career development initiatives within each program at A&M-SA. The AI/Technology Specialist will also support building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. The AI/Technology Specialist will collaborate with coworkers administrators, university faculty, staff, students, families, school districts, vocational rehabilitation professionals, employers, and other stakeholders to prepare vocational transition professionals to support youth and adults with disabilities in achieving employment and independent living goals, with a strong emphasis on community engagement, 21st Century careers, interdisciplinary collaboration, and innovative technology practices. The AI/Technology Specialist will report to the program coordinators. Position Hours: This position is 100% on-site at our San Antonio campus; remote or hybrid work is not available. This position typically works Monday - Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings and weekends. This is a grant funded position. This is a grant-funded position that is based on the continuation of the grant (for up to five years). Responsibilities: Work collaboratively with the PIs and staff to ensure all technology-based project activities and events are supportive and enriching for the participants. Coordinate AI/technology implementation during the funding period. Conduct needs assessments, systematic identification of AT/technology. Coordinate and support Alamo Bridges and Transition University operations and needs. Coordinate, develop, maintain, and provide support for Alamo Bridges and Transition University micro-credential systems. Develop procedures for complex or specialized AI/technology functions. Maintain and analyze a variety of data and records related to project products, tools, and resources. Provide instruction and/or training(s) based on developed programming, tools and resources. Evaluate user and outcome data to continuously refine the AI/technology programming to increase program effectiveness and outcomes. Develop materials for dissemination. Provide AI/technology professional development for providers, employers, co-workers, and other involved stakeholders. Assist with building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. Identifying and purchasing technology needs for the program. Support communication, marketing, and community outreach related to program priorities and objectives. Perform other duties as assigned. Required Education and Experience: Associate degree in applicable field or higher in related field. Two (2) years of related experience in digital imaging editing or web design for multimedia. Preferred Education and Experience: Bachelor/ Master's degree in vocational rehabilitation, education, special education, counseling, or field related to program goals and objectives. Three (3) to five (5) years of related experience in the field of vocational rehabilitation, transition, and special education with a focus on disability support and career services. Experience with AI and advanced technology applied to planning, coordinating, and organizing complex, multi-activity projects related to higher education, vocational rehabilitation, and transition for students with disabilities. Experience in the development of instructional AI- and technology-based curricula and training in educational settings. Experience working with vocational rehabilitation agencies, school districts, and career community partners representing the regional and state-wide communities. Experience working with first-generation students representing the regional and state-wide communities. Knowledge, Skills and Abilities: Strong AI and advanced technology skills in educational settings. Develop visual aids and other instructional materials to meet specific training needs while effectively instructing and supervising program participants. Knowledge of curriculum design, academic and career skill development, and instructional support for varied learner needs. Proficiency in Microsoft Office Suite, database applications, and other computer software. Collaboration with a wide variety of stakeholders and development of cooperative and effective relationships among faculty, staff, university leadership, and community partners. Ability to multitask and prioritize competing demands. Excellent verbal, written, and interpersonal communication skills, including the ability to interact with students and families from diffrent backgrounds. Prepare and maintain accurate data, required reports, and program records. Maintain confidentiality, manage sensitive information appropriately, and work effectively in a high-stress or dynamic environment. Coordinate, develop and maintain outward facing program information and materials for dissemination (e.g., website, newsletter, marketing). Support program meetings and events. Commitment to professional excellence and support of student success. Knowledge and experience in adult education and career skill development, including coordinating and monitoring adult learner experiences. Proven track record of excellence in vocational rehabilitation initiatives and professional development. Proven track record of AI and advanced technology experiences. Applicant Instructions: Please make sure to provide the following documents: Cover Letter Resume / CV Three (3) Professional References For detailed instructions on how to apply for any position on our website, please use the following link: Summary of Employee Benefits: Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at . In compliance with ADA, if accommodations are needed for the application process, please contact HR at . All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
01/06/2026
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.