43 jobs found

Job DescriptionJob Description 4.2.1 The Cable Puller Technician (CPT) shall have capability to provide Layer 1 infrastructure throughout the PNS shipyard and technical assistance, support and advice to customers and users. Layer 1 includes Inside Plant (ISP), which includes fiber and copper network drops, wireless APs, etc.; and Outside Plant (OSP), which includes fiber between buildings and wireless APs, etc. 4.2.2 Installation of various cable types such as CAT5e and CAT6 twisted pair, coaxial cable, and also single and multi-mode fiber optic cable to BICSI standards. 4.2.3 The CPT shall analyze the problem to determine if the problem is with the layer 1 of the network. 4.2.4 The CPT shall create a ticket and work with Team to resolve the problem (providing step-by-step instructions), if possible. 4.2.4.1 If the problem cannot be resolved, the CPT shall redirect unresolved issues to the TL. 4.2.4.2 Provide feedback on processes and make recommendations on areas to improve. 4.2.5 CPT shall have the ability to multi-task and change priorities. 4.2.6 Installation, termination, labeling, testing, and documenting of backbone and horizontal cable implementations (CAT5e, CAT6, and Fiber Optic cable) to BICSI standards in buildings, trailers, and dry-docks. 4.2.7 Installation of cable pathways to include cable trays, EMT, inner duct, J-hooks, D-rings, and wire mold to BISCI standard. 4.2.8 Dressing and routing of cable into telecommunications cabinets/closets, modular furniture to BISCI standard. 4.2.9 Support ongoing submarine/barge moves to include the installation, removal, and reinstallation of copper and fiber optic cabling from pier side locations to designated communications points on the submarine/barge. 4.2.10 Install/mount network appliances, network cabinets, grounding, and wireless access points (AP). 4.2.11 Conduct Surveys and prepare Final Site Survey Reports. 5.2.1 Certification: BICSI Installer 1 (INST1) or BICSI Installer 2 (INSTC/F) Certification (within 90 calendar days of onboarding) ARC Flash and Confined Spaces trained and qualified (within 90 calendar days of onboarding) OSHA 10 and EM 385 Safety certified (within 90 calendar days of onboarding) 5.2.2 Experience: 1. Cable crew personnel should have the following experience: Ability to terminate single-mode and multi-mode fiber with LC, ST, SC connectors Ability to terminate single-mode and multi-mode fiber using a fusion splicer. Ability to use an Optical Time-Domain Reflectometer (OTDR), proficient in optical loss testing. Ability to use tools such as hammer drills and core drills. Proficiency at reading Microsoft Visio drawings. Proficiency at creating and maintaining network drawings and as-build drawing in Microsoft Visio. Must be able to lift up to 50 pounds and move up to 75 pounds. Must be able to see and distinguish different colors. 2. Extensive knowledge of OSP and ISP cabling installation per: TIA-758-B, Customer-Owned Outside Plant Telecommunications Infrastructure Standard GR-765, Generic Requirements for Single Fiber Single Mode Optical Splices and Splicing Systems GR-20, Generic Requirements for Optical Fiber and Optical Fiber Cable GR-409, Generic Requirements for Indoor Fiber Optic Cable GR-1095, Generic Requirements for Multi-Fiber Splicing Systems for Single-Mode Optical Fibers TIA-607-D, Generic Telecommunications Bonding and Grounding (Earthing) for Customer Premises TIA-568.0-D, Generic Telecommunications Cabling for Customer Premises. TIA-568.1-D, Commercial Building Telecommunications Infrastructure Standard. TIA-568.2-D, Balanced Twisted-Pair Telecommunications Cabling and Components Standard. TIA-568.3-E, Optical Fiber Cabling Component Standard TIA-569-E, Telecommunications Pathways and Spaces TIA-606-D, Administration Standard for Telecommunications Infrastructure TIA-942-B, Telecommunications Infrastructure Standard for Data Centers. TIA-1005-B, Telecommunications Infrastructure Standard For Industrial Premises ANSI/BICSI 007, Information Communication Technology Design and Implementation Practices for Intelligent Buildings and Premises ANSI/BICSI 008,Wireless Local Area Network (WLAN) Systems Design and Implementation Best Practices ANSI/BICSI N1-2019, Installation Practices for Telecommunications and ICT Cabling and Related Cabling Infrastructure ANSI/BICSI N3-2020, Planning and Installation Methods for the Bonding and Grounding of Telecommunication and ICT Systems and Infrastructure Company Description3LINKS Technologies, Inc. is a graduated 8 (a), Service Disabled Veteran Owned (SDVOB) certified and capitalized Small Disadvantaged Business (SDB) with a Top Secret Facility Clearance. We specialize in design, management, installation, repair, and maintenance of telecommunications, audio visual resources, and video teleconferencing with strong past performances in Telephony, Information Technology and Information Management (IT/IM), to include help desk operations. Moreover, 3LINKS specializes in design, management, installation, repair, and maintenance of telecommunications, IT, audio visual resources, and video teleconferencing with a strong past performance in Telecom/IT call center and help desk management. 3LINKS corporate team is composed of prior Military and DoD managers and technicians with a host of past customers and current clients to include USAF, USN, USA, DoD Pentagon, US/EPA, NRC and US State Dept. Our corporate managers include training certifications under BICSI, PMP, CISSP, RCDD and ITIL as well as several IT related certs. Our offices are located at 8701 Georgia Ave - Suite 705, Silver Spring, MD 20910. OUR MISSION The 3LINKS TECHNOLOGIES INCORPORATED (3LINKS) mission is to provide a one-stop source for core business services that include telecommunications, video teleconferencing, information technology, audiovisual and photography, management support, and administrative support. OUR VALUES Quality is not optional Efficiency is expected Integrity is never compromised Determined to succeed OUR VISION 3LINKS strives to exceed customer expectations by providing the highest quality customer service and sound technical solutions. OUR CORE BUSINESS SERVICES ARE Telecommunication Support Services Information Technology Support Services Secure and Non-Secure Video Teleconferencing Services Audio/Visual/Photography Services Management Services Administrative Support ServicesCompany Description3LINKS Technologies, Inc. is a graduated 8 (a), Service Disabled Veteran Owned (SDVOB) certified and capitalized Small Disadvantaged Business (SDB) with a Top Secret Facility Clearance. We specialize in design, management, installation, repair, and maintenance of telecommunications, audio visual resources, and video teleconferencing with strong past performances in Telephony, Information Technology and Information Management (IT/IM), to include help desk operations. Moreover, 3LINKS specializes in design, management, installation, repair, and maintenance of telecommunications, IT, audio visual resources, and video teleconferencing with a strong past performance in Telecom/IT call center and help desk management. 3LINKS corporate team is composed of prior Military and DoD managers and technicians with a host of past customers and current clients to include USAF, USN, USA, DoD Pentagon, US/EPA, NRC and US State Dept. Our corporate managers include training certifications under BICSI, PMP, CISSP, RCDD and ITIL as well as several IT related certs. Our offices are located at 8701 Georgia Ave - Suite 705, Silver Spring, MD 20910. OUR MISSION The 3LINKS TECHNOLOGIES INCORPORATED (3LINKS) mission is to provide a one-stop source for core business services that include telecommunications, video teleconferencing, information technology, audiovisual and photography, management support, and administrative support. OUR VALUES Quality is not optional Efficiency is expected Integrity is never compromised Determined to succeed OUR VISION 3LINKS strives to exceed customer expectations by providing the highest quality customer service and sound technical solutions. OUR CORE BUSINESS SERVICES ARE Telecommunication Support Services Information Technology Support Services Secure and Non-Secure Video Teleconferencing Services Audio/Visual/Photography Services Management Services Administrative Support Services

Job DescriptionJob DescriptionOverview: Job Title: Missile Defense Agency (MDA) NOC Technician Security Clearance: Secret Location: Hill AFB, UT (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared professional to support our critical mission at Hill AFB in Utah. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Missile Defense Agency (MDA) Operations Support Cell. (This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.) Responsibilities will include, but not be limited to: Create and update tickets. Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. Incident Correlation and Fault Analysis: Proactively analyze alarms. Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information. Identifying the fault condition and its impacts. Isolating root causes. Coordinating correction of fault situations regardless of the fault in the infrastructure. Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents. Incident Analysis (Fault Isolation): Support the fault isolation process. Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs. Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment. Support all customers to include providing global situational awareness support. Fault Correction: Correct/replace faulty network elements, coordinating with other service providers as necessary. Verify that service has been restored upon resolution of all customer-initiated tickets. Network/Service Restoration: Restore networks and service to full operation. Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs. Identify failures that are attributable to a different causes and impacts. Conduct reroute and normalization of services and circuits due to outages. Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB). Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support. Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined. Works directly with Shift lead and O&M leadership for guidance Incident Escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II. Record, assess, track, and monitor incident tickets escalated to operational infrastructure. Demonstrate knowledge of training, standard operating procedures, and tools within O&M. Evaluates and provides feedback for training, standard operating procedures, and tools. Assist in training Network controllers within O&M. Effectively communicates with the O&M team and the customer. Provide technical advice and insight to peers and customers to assist in resolution of complex issues. Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc. Minimum Qualifications: U.S. Citizenship. An active, in-scope US Government issued Secret clearance. 2+ yrs of relevant technical experience. Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent). Ability to work in a 24/7 shift work environment and travel up to 10%. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching. General understanding of network topologies, both transport and IP. Desired Qualifications: Prior Military experience or experience working as a contractor in a Government environment is preferred. Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable. Education: A minimum of a High School diploma or equivalent is required.

Job DescriptionJob Description King Technologies, Inc is looking for a motivated and adaptable IT Operations Support Technician to join our Operations Team to perform rack integration, physical security, and related activities in support of the CANES and ISNS programs in the DICE laboratory. Position Summary/Description: This entry level role is ideal for someone who is technically curious, hands-on, and ready to contribute to the seamless operations of our technology infrastructure and workspace environment. As an IT Operations Support Technician, you'll support day-to-day IT and facilities operations - from setting up user workstations and troubleshooting network issues to managing access control systems and maintaining technical equipment. The ideal candidate will possess the following traits and be able to perform the essential duties of the of job. Strong interpersonal and communication skills A team player mindset with a proactive, flexible approach Willingness to learn and adapt in a dynamic environment Reliable, organized, and detail-oriented Essential Duties: Basic IT trouble shooting skills (hardware and software) Set up and configure new workstations, including hardware and software Troubleshoot and resolve basic IT issues, escalating as needed Monitor and maintain shared technical equipment and infrastructure Support access to physical spaces, including managing access systems and permissions Collaborate with broader Operations and It teams to ensure a smooth and functional working environment Ability to install equipment, connect cables, and run internal and external rack cables. Assist with integrating equipment into racks in a laboratory environment. Assist with general maintenance and documentation of IT systems and processes Respond to service requests in a timely and professional manner Be flexible with working hours to support operational needs Must be able to lift 50 lbs. Qualifications Required: DoD Secret Security Clearance Must be able to lift 50 lbs. Prior integration experience a plus Powered by JazzHR 44j8paWnaG

Job DescriptionJob DescriptionDescription: The Eastern Shawnee - Veracity JV is a tribally-owned 8(a) certified strategic joint venture between Eastern Shawnee Professional Services (ESPS) and Veracity Consulting (Veracity) created to provide agile, effective IT and business solutions for federal clients. Together, this joint venture brings streamlined contracting, extensive IT expertise, and proven reliability to support mission-critical federal initiatives. Summary. The AV/IT Support Technician provides Tier 1 support for AV and IT systems, responding to helpdesk tickets and assisting users with basic technical issues. This position performs hands-on troubleshooting, event setup assistance, and system checks. This position is on-site at Fort Leonard Wood. This opportunity is contingent upon award. The selected candidate may be hired as either an ESPS employee or Veracity employee, depending on project planning and organizational needs. The employing entity will not affect the day-to-day responsibilities or expectations of the position. Responsibilities. • Provide first-line troubleshooting for AV/IT issues via phone, remote tools, or onsite. • Log and track all issues in the helpdesk ticketing system. • Escalate unresolved problems to Tier 2 with detailed notes. • Perform basic equipment checks, resets, cable replacements, and user assistance. • Support AV/IT event setups and classroom technology readiness. • Assist with preventive maintenance activities. • Help maintain inventory and support consumables replacement. • Provide user assistance with VTC connections and collaboration tools. Requirements: Qualifications. Minimum Education and Experience. • High school diploma. • Minimum 1 year of AV/IT support or related technical experience. Preferred Qualifications. • CompTIA A+ required. • Basic experience with AV equipment, IT hardware, or customer support roles. • Familiarity with helpdesk ticketing systems. Knowledge, Skills, and Abilities. • Basic troubleshooting skills for AV and IT systems. • Strong customer service and communication abilities. • Ability to follow procedures and document steps accurately. • Willingness to learn and support Tier 2 technicians. Other Requirements. • Secret clearance required. • Ability to work occasional evenings or weekends for special events. Work Environment. • Helpdesk office, classrooms, conference rooms, and event spaces. • Frequent interaction with users and technical staff. Physical Abilities • Ability to lift 50 lbs and manipulate AV hardware. • Ability to climb, bend, reach, and work in tight spaces. Benefits. ESC offers competitive benefits including medical, dental, vision, individualized savings plans, short term disability, life insurance, and paid time off. Who We Are. At ESC, our mission is to build a substantial, sustainable business to serve as a generational economic engine for the Eastern Shawnee Tribe of Oklahoma. We achieve our goals and work together by following our four simple values: - Commitment: We remain focused on our mission in everything we do. - Integrity: We do what's right. - Trust: We build trust through respect, honesty, and follow-through. - Excellence: We aim high and take pride in raising the standard. EEO. ESC provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local law.

Job DescriptionJob Description 4.2.1 The Cable Puller Technician (CPT) shall have capability to provide Layer 1 infrastructure throughout the PNS shipyard and technical assistance, support and advice to customers and users. Layer 1 includes Inside Plant (ISP), which includes fiber and copper network drops, wireless APs, etc.; and Outside Plant (OSP), which includes fiber between buildings and wireless APs, etc. 4.2.2 Installation of various cable types such as CAT5e and CAT6 twisted pair, coaxial cable, and also single and multi-mode fiber optic cable to BICSI standards. 4.2.3 The CPT shall analyze the problem to determine if the problem is with the layer 1 of the network. 4.2.4 The CPT shall create a ticket and work with Team to resolve the problem (providing step-by-step instructions), if possible. 4.2.4.1 If the problem cannot be resolved, the CPT shall redirect unresolved issues to the TL. 4.2.4.2 Provide feedback on processes and make recommendations on areas to improve. 4.2.5 CPT shall have the ability to multi-task and change priorities. 4.2.6 Installation, termination, labeling, testing, and documenting of backbone and horizontal cable implementations (CAT5e, CAT6, and Fiber Optic cable) to BICSI standards in buildings, trailers, and dry-docks. 4.2.7 Installation of cable pathways to include cable trays, EMT, inner duct, J-hooks, D-rings, and wire mold to BISCI standard. 4.2.8 Dressing and routing of cable into telecommunications cabinets/closets, modular furniture to BISCI standard. 4.2.9 Support ongoing submarine/barge moves to include the installation, removal, and reinstallation of copper and fiber optic cabling from pier side locations to designated communications points on the submarine/barge. 4.2.10 Install/mount network appliances, network cabinets, grounding, and wireless access points (AP). 4.2.11 Conduct Surveys and prepare Final Site Survey Reports. 5.2.1 Certification: BICSI Installer 1 (INST1) or BICSI Installer 2 (INSTC/F) Certification (within 90 calendar days of onboarding) ARC Flash and Confined Spaces trained and qualified (within 90 calendar days of onboarding) OSHA 10 and EM 385 Safety certified (within 90 calendar days of onboarding) 5.2.2 Experience: 1. Cable crew personnel should have the following experience: Ability to terminate single-mode and multi-mode fiber with LC, ST, SC connectors Ability to terminate single-mode and multi-mode fiber using a fusion splicer. Ability to use an Optical Time-Domain Reflectometer (OTDR), proficient in optical loss testing. Ability to use tools such as hammer drills and core drills. Proficiency at reading Microsoft Visio drawings. Proficiency at creating and maintaining network drawings and as-build drawing in Microsoft Visio. Must be able to lift up to 50 pounds and move up to 75 pounds. Must be able to see and distinguish different colors. 2. Extensive knowledge of OSP and ISP cabling installation per: TIA-758-B, Customer-Owned Outside Plant Telecommunications Infrastructure Standard GR-765, Generic Requirements for Single Fiber Single Mode Optical Splices and Splicing Systems GR-20, Generic Requirements for Optical Fiber and Optical Fiber Cable GR-409, Generic Requirements for Indoor Fiber Optic Cable GR-1095, Generic Requirements for Multi-Fiber Splicing Systems for Single-Mode Optical Fibers TIA-607-D, Generic Telecommunications Bonding and Grounding (Earthing) for Customer Premises TIA-568.0-D, Generic Telecommunications Cabling for Customer Premises. TIA-568.1-D, Commercial Building Telecommunications Infrastructure Standard. TIA-568.2-D, Balanced Twisted-Pair Telecommunications Cabling and Components Standard. TIA-568.3-E, Optical Fiber Cabling Component Standard TIA-569-E, Telecommunications Pathways and Spaces TIA-606-D, Administration Standard for Telecommunications Infrastructure TIA-942-B, Telecommunications Infrastructure Standard for Data Centers. TIA-1005-B, Telecommunications Infrastructure Standard For Industrial Premises ANSI/BICSI 007, Information Communication Technology Design and Implementation Practices for Intelligent Buildings and Premises ANSI/BICSI 008,Wireless Local Area Network (WLAN) Systems Design and Implementation Best Practices ANSI/BICSI N1-2019, Installation Practices for Telecommunications and ICT Cabling and Related Cabling Infrastructure ANSI/BICSI N3-2020, Planning and Installation Methods for the Bonding and Grounding of Telecommunication and ICT Systems and Infrastructure Company Description3LINKS Technologies, Inc. is a graduated 8 (a), Service Disabled Veteran Owned (SDVOB) certified and capitalized Small Disadvantaged Business (SDB) with a Top Secret Facility Clearance. We specialize in design, management, installation, repair, and maintenance of telecommunications, audio visual resources, and video teleconferencing with strong past performances in Telephony, Information Technology and Information Management (IT/IM), to include help desk operations. Moreover, 3LINKS specializes in design, management, installation, repair, and maintenance of telecommunications, IT, audio visual resources, and video teleconferencing with a strong past performance in Telecom/IT call center and help desk management. 3LINKS corporate team is composed of prior Military and DoD managers and technicians with a host of past customers and current clients to include USAF, USN, USA, DoD Pentagon, US/EPA, NRC and US State Dept. Our corporate managers include training certifications under BICSI, PMP, CISSP, RCDD and ITIL as well as several IT related certs. Our offices are located at 8701 Georgia Ave - Suite 705, Silver Spring, MD 20910. OUR MISSION The 3LINKS TECHNOLOGIES INCORPORATED (3LINKS) mission is to provide a one-stop source for core business services that include telecommunications, video teleconferencing, information technology, audiovisual and photography, management support, and administrative support. OUR VALUES Quality is not optional Efficiency is expected Integrity is never compromised Determined to succeed OUR VISION 3LINKS strives to exceed customer expectations by providing the highest quality customer service and sound technical solutions. OUR CORE BUSINESS SERVICES ARE Telecommunication Support Services Information Technology Support Services Secure and Non-Secure Video Teleconferencing Services Audio/Visual/Photography Services Management Services Administrative Support ServicesCompany Description3LINKS Technologies, Inc. is a graduated 8 (a), Service Disabled Veteran Owned (SDVOB) certified and capitalized Small Disadvantaged Business (SDB) with a Top Secret Facility Clearance. We specialize in design, management, installation, repair, and maintenance of telecommunications, audio visual resources, and video teleconferencing with strong past performances in Telephony, Information Technology and Information Management (IT/IM), to include help desk operations. Moreover, 3LINKS specializes in design, management, installation, repair, and maintenance of telecommunications, IT, audio visual resources, and video teleconferencing with a strong past performance in Telecom/IT call center and help desk management. 3LINKS corporate team is composed of prior Military and DoD managers and technicians with a host of past customers and current clients to include USAF, USN, USA, DoD Pentagon, US/EPA, NRC and US State Dept. Our corporate managers include training certifications under BICSI, PMP, CISSP, RCDD and ITIL as well as several IT related certs. Our offices are located at 8701 Georgia Ave - Suite 705, Silver Spring, MD 20910. OUR MISSION The 3LINKS TECHNOLOGIES INCORPORATED (3LINKS) mission is to provide a one-stop source for core business services that include telecommunications, video teleconferencing, information technology, audiovisual and photography, management support, and administrative support. OUR VALUES Quality is not optional Efficiency is expected Integrity is never compromised Determined to succeed OUR VISION 3LINKS strives to exceed customer expectations by providing the highest quality customer service and sound technical solutions. OUR CORE BUSINESS SERVICES ARE Telecommunication Support Services Information Technology Support Services Secure and Non-Secure Video Teleconferencing Services Audio/Visual/Photography Services Management Services Administrative Support Services

Job DescriptionJob Description Clearance Requirement: Secret Employment Status: SCA Full Time Location: Holloman AFB Salary: Dependent on the issued Wage Determination This position is contingent upon contract award expected on or about May 01, 2026. We are currently accepting resumes in anticipation of an award and may begin candidate screening prior to the award. Employment is subject to the award of a contract and funding. Interested candidates are encouraged to apply now for early consideration. Essential Duties: Lead installation, configuration, grounding, patching, and cutover of network devices in NIPR and SIPR environments Perform advanced troubleshooting of switching, routing, VLANs, and fiber transport issues Validate compliance with configuration baselines and security requirements Support NIP/ITF lab builds and hardware validation Coordinate Tier 2 field support activities and provide escalation to engineering Ensure proper cable management, bonding, and labeling standards are enforced Execute firmware updates and vulnerability remediation Assist the NOC when on-site hands-on activities are required Experience and Qualifications: Bachelor's degree in a related field OR Cisco CCNA/CCNP certification 5-8 years of enterprise network support experience Demonstrated experience supporting secure DoD networks DoD 8140 compliant certification required Experience with fiber testing equipment and structured cabling standards Experience working with US Air Force structure (Preferred)

Job DescriptionJob Description Paragon Cyber Solutions is searching for those ready for an exciting and dynamic career as a Client Support Technician to join other smart, talented, and dedicated engineers that pride themselves in analyzing the most difficult challenges. United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders; create and develop capabilities; and provide a Fires Force to support the Joint Warfighting Commander across the spectrum of operations in Joint and Multinational environments. The US Army Fires Center of Excellence - Fort Sill (USAFCOEFS) Chief Information Office Support Staff has the responsibility to provide Information Technology (IT) services to USAFCOEFS. The sustainment of current and emerging IT support is a critical enabler to accomplish all USAFCOEFS missions. Clearance: SECRET clearance or have the ability obtain an INTERIM SECRET clearance. Requirements Essential Functions Provide network registration of client equipment into the current installation software/asset management application. Establish new, maintain, delete, and troubleshoot Microsoft Intune accounts/client systems. Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations. Maintain local standard operating system and local/standard client application software to current Army configuration, service pack, patch, security fix, and virus definition standards. Perform troubleshooting to resolve desktop baseline application and E-Mail problems. Coordinate standard system image configuration changes with the NEC. Provide guidance to desktop services technicians, assigned users, and peers. Install, configure and maintain desktop applications. Configure Standard Army application systems. Install, configure and maintain desktop Commercial off-the-shelf (COTS), and government off-the-shelf (GOTS) authorized client applications. Perform commercial hardware repair on computer systems. Assist System Administrators with testing of local client applications and security patches. Create/update documentation for conventional technical processes (continuity books). Assist System Administrators with installing/testing of system software or network hardware configurations and coordinate the documentation of all client hardware and software changes, to include generating and modifying procedures for the Standard Operating Procedure (SOP)/User's Guide. Create, modify, update and resolve new or assigned customer support request incidents using the Army Enterprise Service Desk system. Assist in the preparation of technical documentation and configuration change requests. Clearly and concisely communicate correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and non-technical users at all levels of the command. Required Experience Possess an associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration. (2) years of client support in a Microsoft Windows-based environment. Have experience with providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access). Have experience in troubleshooting and resolving desktop related issues or user problems. Possess knowledge in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems. Possess the ability to quickly and accurately diagnose and resolve problems with computer hardware/software from a remote location. Have experience implementing systems security to include managing and issuing passwords, establishing user/group accounts, and recommending and developing file permission attributes. Have experience with general connectivity issues in LAN/WAN/Internet environments. Have an advanced understanding of Transmission Control Protocol/Internet Protocol. Additional Eligibility Qualifications SECRET clearance or have the ability obtain an INTERIM SECRET clearance. DoD 8570 IAT Level II certification (Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP). The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements Benefits Health Care Plan (Medical, Dental & Vision). Retirement Plan (401K w/ employer matching). Paid Time Off & 11 Paid Public Holidays. Short and Long-Term Disability. Healthy Work-Life Balance. Training & Development. Why Work For Paragon Cyber Solutions? You want to make a difference. You want to be recognized by name versus being a number. You want to work with a company where you can grow and work in different areas to increase your knowledge/experience. You have an entrepreneurial spirit and need to live it. As a small business, each team member rolls up their sleeves and helps where needed (including our CEO). Our ideal candidate will be comfortable with multi-tasking and prefers working in a fast-paced, dynamic environment. You must be adaptable to the needs of a growing business. A Model of Excellence That's our motto in all we do and what we seek in our team members. Are you a hardworking professional seeking a new opportunity that fosters growth? Look no further! We are an award-winning minority, woman, veteran-owned, 8(a), EDWOSB, SDVOSB, Tampa, FL-based small business. We pride ourselves on delivering high-quality solutions that help our clients protect the integrity of their business operations.

Job DescriptionJob DescriptionThe Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite -MCTP - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As a Mission Command Information System (MCIS) administrator on our team, you'll support the technical infrastructure used to train military personnel on command and control systems. This includes installing, maintaining, and troubleshooting the complex hardware and software systems used in simulated combat exercises known as Warfighter Exercises (WFXs) for the Mission Command Training Program (MCTP). You'll design, integrate, and maintain the infrastructure that powers large-scale, computer-based training exercises-ensuring that constructive simulations and After-Action Review tools run smoothly for commanders and battle staffs. You will lead the administration of servers, networks, virtualization platforms, and storage systems that underpin the Joint Land Component Constructive Training Capability and ARCHER After Action Review environments. Your role bridges technical support, architecture planning, and security compliance, enabling seamless integration of Army Mission Command Information Systems into global training events. Key Responsibilities • System Administration: o Install, configure, and maintain Windows and Linux servers, virtualization platforms (VMware/Hyper-V), storage arrays, user accounts, and security settings across multiple exercise networks. • Exercise Support & Integration: o Integrate and validate command systems within WFX exercises. Test end-to-end connectivity between simulation tools and live Mission Command systems. o Allocate computer and network resources to support exercise scale and fidelity. • Technical Troubleshooting: o Provide tier-III support during training events. o Rapidly diagnose and remediate hardware, software, and network issues to maintain continuous exercise operations. • Cybersecurity Enforcement: o Implement DoD security policies, apply DISA STIGs, and deploy patches. o Monitor logs, conduct vulnerability scans, and coordinate incident response to safeguard the MCIS environment. • System Configuration & Readiness: o Build, harden, and maintain command post servers and virtual environments according to accreditation standards. o Ensure all systems are exercise-ready with up-to-date images and configurations. • Backup & Disaster Recovery: o Develop, test, and maintain backup strategies, replication, and recovery plans to ensure mission continuity in case of system failures or data loss. • Documentation & Training: o Create and update SOPs, runbooks, and network diagrams. o Deliver technical briefings and hands-on training to exercise participants, JLCCTC and ARCHER technicians, and junior IT staff. • Network Management: o Configure and monitor switches, routers, firewalls, VLANs, and VPNs. o Ensure secure, high-performance connectivity across local and wide area networks. Key System Knowledge MCIS Administrators at MCTP integrate and support a broad spectrum of mission command platforms, including: • Tactical Mission Command (TMC) • Global Command and Control System - Army/Joint (GCCS-A) • Force XXI Battle Command Brigade & Below (FBCB2) + Blue Force Tracker (BFT/BFT2) + Joint Capability Release (JCR) + JCR-Log + JCR-Field Level Maintenance • Joint Battle Command-Platform (JBC-P) • Command Post Computing Environment (CPCE) • Command Post of the Future (CPOF) • Advanced Field Artillery Tactical Data System (AFATDS) • Joint Automated Deep Operations Control System (JADOCS) • Army Intelligence Data Platform (AIDP) • Distributed Common Ground System - Army (DCGS-A) • Air and Missile Defense Workstation (AMDWS) • Tactical Airspace Integration System (TAIS) • Capability Drop 1 (CD1) • Integrated Command and Control Support Framework (ICSF) • Battle Command Common Services (BCCS) • GEOINT Workstation (GWS) and other intelligence warfighting function systems This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: • Associate's degree • Meet DoDM 8140 qualifications with primary DoD Cyber Work Force (DCWF) role of Technical Support Specialist and secondary roles of System Administrator and Product Support Manager at tier, Intermediate • One (1) year of experience with Military training and training support • One (1) year of experience in integrating training environments, planning architectures, and stimulation of Army Mission Command Information Systems (MCiS) in support of unit training events and distributed exercises Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Benefits Following a probationary period, Federal Sherpa offers: • Industry competitive health, dental, and vision insurance plans • Employee Life Insurance • Short and Long-Term Disability Insurance • PTO and all 11 Federal Holidays as paid days off • 401(k) with up to 4% employer match Powered by JazzHR 6q4BAHEae4

Job DescriptionJob Description Clearance Requirement: Secret Employment Status: SCA Full Time Location: Vance AFB Salary: Dependent on the issued Wage Determination This position is contingent upon contract award expected on or about May 01, 2026. We are currently accepting resumes in anticipation of an award and may begin candidate screening prior to the award. Employment is subject to the award of a contract and funding. Interested candidates are encouraged to apply now for early consideration. Essential Duties: Lead installation, configuration, grounding, patching, and cutover of network devices in NIPR and SIPR environments Perform advanced troubleshooting of switching, routing, VLANs, and fiber transport issues Validate compliance with configuration baselines and security requirements Support NIP/ITF lab builds and hardware validation Coordinate Tier 2 field support activities and provide escalation to engineering Ensure proper cable management, bonding, and labeling standards are enforced Execute firmware updates and vulnerability remediation Assist the NOC when on-site hands-on activities are required Experience and Qualifications: Bachelor's degree in a related field OR Cisco CCNA/CCNP certification 5-8 years of enterprise network support experience Demonstrated experience supporting secure DoD networks DoD 8140 compliant certification required Experience with fiber testing equipment and structured cabling standards Experience working with US Air Force structure (Preferred) Standard (M-F) with on-call rotation 24x7x365

Job DescriptionJob Description Clearance Requirement: Secret Employment Status - SCA Full-Time Location: Altus AFB Salary: Salary is dependent on SCA Wage Determination This position is contingent upon contract award expected on or about May 01, 2026. We are currently accepting resumes in anticipation of an award and may begin candidate screening prior to the award. Employment is subject to the award of a contract and funding. Interested candidates are encouraged to apply now for early consideration. Essential Duties: Install, rack, stack, cable, label, and ground switches, routers, WAPs, and UPS systems Patch copper and fiber cabling per TIA/EIA standards Assist with device configuration and firmware updates under the engineer's guidance Perform physical layer troubleshooting (fiber testing, link validation) Support secure device deployment for NIPR and SIPR environments Conduct preventative maintenance inspections (PMIs) Document asset tagging, labeling, and inventory updates Support Tier 2 ticket resolution and on-site troubleshooting Assist the NOC when on-site hands-on activities are required Minimum Experience & Qualifications: Associate's degree in IT, Electronics, or a related field (or equivalent military training) 2-4 years of network installation/support experience Experience working in classified or government facilities preferred Experience working with US Air Force structure (preferred) Certifications: CompTIA Network+ or equivalent Shift (M-F) with on-call rotation 24x7x365

Job DescriptionJob DescriptionThe Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite -MCTP - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As a Joint Land Component Constructive Training Capability (JLCCTC) Technician on our team at the Mission Command Training Program (MCTP), you'll enable large-scale, computer-based training for Army commanders and battle staff. You'll maintain and optimize the U.S. Army's constructive simulation toolkit-ensuring mission-rehearsal exercises on offensive, defensive, stability, and civil-support operations run flawlessly from battalion through echelons-above-corps. You will be embedded at MCTP in Fort Leavenworth, KS (with potential worldwide deployments), providing hands-on technical expertise for the JLCCTC suite. Your role ensures that simulation platforms seamlessly integrate with real-world Mission Command systems and deliver realistic, dynamic training environments. Key Responsibilities System Administration: Manage servers, workstations, virtual machines, networks, and simulation software (WARSIM, JDLM, FIRESIM). Monitor system health, apply OS and firmware updates, and execute routine backups. Technical Support: Act as subject-matter expert for hardware, software, and basic networking troubleshooting. Respond to and resolve incidents to maintain uninterrupted training operations. Installation & Maintenance: Install, configure, and update simulation applications and peripheral devices. Perform preventive and corrective maintenance in line with DoD Information Assurance directives. Configuration Management: Maintain hardware and software baselines across distributed nodes and exercise networks. Document version control, change histories, and configuration checklists. Exercise Support: Deploy, test, and troubleshoot constructive simulations. Ensure interoperability with live Mission Command platforms so staff train on actual Army systems. Training & Instruction: Develop and deliver classroom curricula and hands-on coaching for operators. Verify operator proficiency in system operation, troubleshooting, and best practices. Simulation Stimulation: Validate that JLCCTC outputs correctly stimulate Mission Command environments. Troubleshoot integration points with command post hardware and software. Post-Exercise Analysis: Support After Action Review (AAR) tools by capturing, replaying, and exporting simulation data. Assist exercise directors in debriefs to highlight performance metrics and lessons learned. Collaboration & Continuous Improvement: Coordinate with exercise planners, instructional designers, and senior leaders to refine training scenarios. Propose enhancements to increase simulation fidelity, scalability, and ease of use. This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: Associate's degree in information technology, Computer Science, Engineering, or related field (or equivalent experience) Meet DoDM 8140 qualifications with primary DoD Cyber Work Force (DCWF) role of Technical Support Specialist and secondary roles of System Administrator and Product Support Manager at tier, Intermediate One (1) year of experience with Military training and training support One (1) year of experience in integrating training environments, planning architectures, and stimulation of Army Mission Command Information Systems (MCiS) in support of unit training events and distributed exercises One (1) year of experience in performing system enhancements and installing software updates Proficiency with JLCCTC applications (WARSIM, JDLM, FIRESIM) or equivalent constructive simulation tools Solid networking fundamentals (TCP/IP, routing, switching, VLANs, VPNs) and secure LAN/WAN operations Familiarity with DoD configuration and patch management processes (DISA STIGs, SCAP) Strong analytical, troubleshooting, and technical documentation skills Excellent oral and written communication skills; ability to instruct non-technical military personnel Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Benefits Following a probationary period, Federal Sherpa offers: Industry competitive health, dental, and vision insurance plans Employee Life Insurance Short and Long-Term Disability Insurance PTO and all 11 Federal Holidays as paid days off 401(k) with up to 4% employer match Powered by JazzHR wu4blZWKpw

Job DescriptionJob Description Network Specialist Tier I IAT II Certification Top Secret BA/BS + 2 Years' experience: Network Specialist I: Provide the Tier 1 Network Support. Utilize the data to aggregate data and provide forecasts, gather trend analysis data on systems, and provide input to the PM for resource planning. Facilitate a bi-weekly teleconference with AMC/A6N and gateway personnel to discuss configuration issues and provide a status update on EACN related tasks and validate requirements and determine priorities. Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards. Coordinate network requirements with users and sites. Perform system administration tasks on Microsoft active directory networks. Operate Government-furnished equipment software suites (i.e., SolarWinds) to provide real-time usable statistics to aid with troubleshooting. Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis per Air Force Instructions (AFI), 17-100, 17-130 and AFMAN 17-1203. Comply with and support the Air Force Network Operations Center (AFNOC), Network Operations Division (NOD) 26th Network Operations Group (NOG), Detachment 2 and the AFNOC Network Security Division (NSD) AF Computer Response Team (AFCERT). Maintain a Master Station Log (MSL) (007) of all actions performed on site. Master Station Log will be available for review upon request. Possess Cisco Certified Technician (CCT) certification. Required EACN Specific: Cisco Certified Technician (CCT), experience with CISCO Voice and Security or related expertise or equivalent experience, ITIL Foundations Certification (within 6 months) with related expertise or equivalent experience, and/or AS/BS in related field or equivalent experience, and TOP SECRET Clearance; Desired: MCP/MCSE (role base certification), CCNP, CISSP, and hands on experience with AF Standard Desktop Configuration (SDV) v5.5 and higher, MS Active Directory 2012, MS Server 2012, MS SQL 2012, MS Office, MS Visio, Red Hat Enterprise Linux, SolarWinds Orion, CommVault, Remedy Action Request System (ARS) IT Service Management software (or equivalent; e.g., ServiceNow ITSM), Sonus VX Watch, Sonus VX Builder, Sonus VX Gate, Putty, Windows Server update Services (WSUS), Cisco Unified Communications Services (UCS), Cisco 2901 Voice Telephone and System, Cisco 2901 IOS, Symantec/McAfee Antivirus, Host Based Security System (HBSS), Assured Compliance Assessment Solution (ACAS), WinSCP, Wireshark, Linux, VMWare, Spirent Text Center, IXIA Splunk, RSA 2-factor authentication. Location: Joint Base Andrews, MD

Job DescriptionJob Description Clearance Requirement: Secret Employment Status: SCA Full Time Location: Positions available at Goodfellow AFB, Joint Base San Antonio (Fort Lackland, Randolph), Laughlin AFB, and Sheppard AFB Salary: Dependent on issued Wage Determination This position is contingent upon contract award expected on or about May 01, 2026. We are currently accepting resumes in anticipation of an award and may begin candidate screening prior to the award. Employment is subject to the award of a contract and funding. Interested candidates are encouraged to apply now for early consideration. Essential Duties: Lead installation, configuration, grounding, patching, and cutover of network devices in NIPR and SIPR environments Perform advanced troubleshooting of switching, routing, VLANs, and fiber transport issues Validate compliance with configuration baselines and security requirements Support NIP/ITF lab builds and hardware validation Coordinate Tier 2 field support activities and provide escalation to engineering Ensure proper cable management, bonding, and labeling standards are enforced Execute firmware updates and vulnerability remediation Assist the NOC when on-site hands-on activities are required Experience and Qualifications: Bachelor's degree in a related field OR Cisco CCNA/CCNP certification 5-8 years of enterprise network support experience Demonstrated experience supporting secure DoD networks DoD 8140 compliant certification required Experience with fiber testing equipment and structured cabling standards Experience working with US Air Force structure (Preferred)

Job DescriptionJob DescriptionThe Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite -MCTP - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As a Mission Command Information System (MCIS) administrator on our team, you'll support the technical infrastructure used to train military personnel on command and control systems. This includes installing, maintaining, and troubleshooting the complex hardware and software systems used in simulated combat exercises known as Warfighter Exercises (WFXs) for the Mission Command Training Program (MCTP). You'll design, integrate, and maintain the infrastructure that powers large-scale, computer-based training exercises-ensuring that constructive simulations and After-Action Review tools run smoothly for commanders and battle staffs. You will lead the administration of servers, networks, virtualization platforms, and storage systems that underpin the Joint Land Component Constructive Training Capability and ARCHER After Action Review environments. Your role bridges technical support, architecture planning, and security compliance, enabling seamless integration of Army Mission Command Information Systems into global training events. Key Responsibilities • System Administration: o Install, configure, and maintain Windows and Linux servers, virtualization platforms (VMware/Hyper-V), storage arrays, user accounts, and security settings across multiple exercise networks. • Exercise Support & Integration: o Integrate and validate command systems within WFX exercises. Test end-to-end connectivity between simulation tools and live Mission Command systems. o Allocate computer and network resources to support exercise scale and fidelity. • Technical Troubleshooting: o Provide tier-III support during training events. o Rapidly diagnose and remediate hardware, software, and network issues to maintain continuous exercise operations. • Cybersecurity Enforcement: o Implement DoD security policies, apply DISA STIGs, and deploy patches. o Monitor logs, conduct vulnerability scans, and coordinate incident response to safeguard the MCIS environment. • System Configuration & Readiness: o Build, harden, and maintain command post servers and virtual environments according to accreditation standards. o Ensure all systems are exercise-ready with up-to-date images and configurations. • Backup & Disaster Recovery: o Develop, test, and maintain backup strategies, replication, and recovery plans to ensure mission continuity in case of system failures or data loss. • Documentation & Training: o Create and update SOPs, runbooks, and network diagrams. o Deliver technical briefings and hands-on training to exercise participants, JLCCTC and ARCHER technicians, and junior IT staff. • Network Management: o Configure and monitor switches, routers, firewalls, VLANs, and VPNs. o Ensure secure, high-performance connectivity across local and wide area networks. Key System Knowledge MCIS Administrators at MCTP integrate and support a broad spectrum of mission command platforms, including: • Tactical Mission Command (TMC) • Global Command and Control System - Army/Joint (GCCS-A) • Force XXI Battle Command Brigade & Below (FBCB2) + Blue Force Tracker (BFT/BFT2) + Joint Capability Release (JCR) + JCR-Log + JCR-Field Level Maintenance • Joint Battle Command-Platform (JBC-P) • Command Post Computing Environment (CPCE) • Command Post of the Future (CPOF) • Advanced Field Artillery Tactical Data System (AFATDS) • Joint Automated Deep Operations Control System (JADOCS) • Army Intelligence Data Platform (AIDP) • Distributed Common Ground System - Army (DCGS-A) • Air and Missile Defense Workstation (AMDWS) • Tactical Airspace Integration System (TAIS) • Capability Drop 1 (CD1) • Integrated Command and Control Support Framework (ICSF) • Battle Command Common Services (BCCS) • GEOINT Workstation (GWS) and other intelligence warfighting function systems This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: • Associate's degree • Meet DoDM 8140 qualifications with primary DoD Cyber Work Force (DCWF) role of Technical Support Specialist and secondary roles of System Administrator and Product Support Manager at tier, Intermediate • One (1) year of experience with Military training and training support • One (1) year of experience in integrating training environments, planning architectures, and stimulation of Army Mission Command Information Systems (MCiS) in support of unit training events and distributed exercises Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Benefits Following a probationary period, Federal Sherpa offers: • Industry competitive health, dental, and vision insurance plans • Employee Life Insurance • Short and Long-Term Disability Insurance • PTO and all 11 Federal Holidays as paid days off • 401(k) with up to 4% employer match Powered by JazzHR pF75wgKeLP

Job DescriptionJob Description Location: Scott Air Force Base, Illinois Category: Network Administration and Ops Schedule (FT/PT): Full Time Travel Required: No Shift: Rotating Remote Type: No Remote Required: U.S. Citizenship Active Top Secret Security Clearance Our customer, the Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. We are seeking a Defense Red Switch Network (DRSN) Support Technician III at Scott AFB, IL to support the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). Shift work to include nights and weekend duty is required. Position may include extended periods of sitting while on a computer or phone and speaking with customers. Job Responsibilities Responsible for performing, training team and developing processes for the following duties: Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network architect, utilizing the Service Now platform Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact Proactively monitor network alarms across platform specific network management tools Support all customers to include providing global situational awareness support Verify that service has been restored upon resolution of all customer-initiated tickets Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined Proactively monitor network alarms across platform specific network management tools Record, assess, track, and monitor incident tickets escalated to operational infrastructure Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident Assess, identify and recommend resolutions to various network incidents and/or configuration deficiencies Develop and/or recommend solutions and processes pertaining to UC and DRSN operations Minimum Qualifications: High school diploma or equivalent and 2 - 4 years of prior relevant experience Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date Able to work in a 24x7 shift work environment Must have an active DoD Top Secret security clearance Requires general understanding of both voice infrastructure and IP network topologies Desired Qualifications: Tech control facility or cyber transport experience Circuit actions experience Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core

Job DescriptionJob Description Job Title: Information Technology (IT) Lead Position Overview The IT Lead provides Tier 3 technical support and leads advanced troubleshooting, system optimization, and infrastructure improvement. This role develops, maintains, and implements IT systems, applications, and network configurations. Responsibilities Resolve escalated service requests and technical issues. Analyze, recommend, and implement IT infrastructure improvements. Configure, maintain, and troubleshoot systems, networks, and applications. Support end-users onsite, remotely, and via phone/email. Provide technical leadership on Microsoft, Apple, and server systems. Qualifications BA/BS degree with 5+ years of experience, or AA/AS with 7+ years. IAT Level II and CE/OS certification. PMI certification. Windows or Apple Certified Technician. Advanced knowledge of Microsoft desktop/server OS, SQL, Exchange, SharePoint, hardware, and network troubleshooting. Familiarity with Ivanti, SCCM, or Jamf Pro. Work Authorization/Security Clearance: May be asked to provide proof of US citizenship Must be able to maintain a US Government issued Secret clearance throughout the life of the contract. Work Environment: This job operates in an office environment. This role routinely uses standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, but only after full disclosure by the applicant. Position generally requires light work with occasional lifting of up to (30) pounds or more, carrying supplies, equipment. The job requires varying amounts of sitting, standing, and walking. This position requires the ability to sit or stand for extended periods of time. The ability to communicate clearly with an excellent comprehension of the English language is essential. Work is generally performed in an indoor setting. Physical demands are representative of those that must be met by an employee to successfully perform the duties described in the work environment Travel: Minimal travel for corporate support is expected for this position. AAP/EEO Statement: Advanced Technology Leaders INC is an Equal Opportunity and Affirmative Action Employer. This company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ATL is committed to assisting individuals with disabilities, please email for assistance and accommodation in the application or recruitment process. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Benefits: Medical, Dental, and Vision Plans offered to all employees. 401K plan with up to 4% matching Long-term and Short-term Disability Standard Life Insurance Training and Tuition Assistance Paid Time Off (PTO) Apply online at and click on Careers. This position is in support of current opportunities

Job DescriptionJob DescriptionCEdge has an opportunity for a Project Manager / Service Desk Lead , located in Fort Bliss, TX. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels! This position requires a Secret Clearance Roles and Responsibilities Alternate PM Functions • Act with full PM authority for all contract matters relating to daily operations whenever the PM is unavailable, traveling, or otherwise not accessible. • Maintain availability to the CO and COR between 0800 and 1700 Monday through Friday, except Federal holidays, as the on-site management presence. • Support the PM in preparing and submitting deliverables, including the QCP, monthly progress reports, training certificates, and personnel notifications. • Escalate issues to the PM and COR within 24 hours of identification when incidents or risks may affect contract performance. Service Desk Lead Functions • Serve as the primary point of contact for all IT help desk requests received via phone, email, and walk-in from JMC and TRIAD personnel. • Triage, assign, and track all service requests; coordinate prioritisation of work with the JMC Information Management Officer (IMO); and ensure ticket resolution within required response windows (8 business hours for PC/software; 4 business hours for printer and communications issues). • Lead and supervise help desk technicians, providing technical guidance, workload distribution, and quality assurance on ticket documentation and resolution quality. • Troubleshoot and resolve issues with desktop computers, laptops, printers, copiers, fax machines, network connectivity, VoIP telephones, and ancillary peripherals on the Fort Bliss Campus Area Network (CAN). • Perform Telephone Control Officer (TCO) duties, including processing Line Service Requests (LSRs) and NIPRnet and SIPRnet service requests. • Configure, test, and add printers, copiers, and fax machines to the FBCAN network; maintain usage logs for maintenance agreements; and coordinate vendor warranty/maintenance calls through the IMO. • Support Live Field Experiment (LFX) exercises twice per year: coordinate pre-exercise IT resource preparation, provide on-site support during the exercise, and ensure IT systems supporting the LFX are operational and responsive. • Maintain configuration currency on all supported platforms including Windows 10/11, Microsoft Office 2013 and later, Adobe Acrobat Pro, and Microsoft Outlook; stay current on OS and application transitions as directed by DoD. • Compile and contribute to monthly progress report summaries for each task area, ensuring documentation accuracy reflects ticket volumes, resolution times, and any anomalies. • Complete all mandatory security, AT, and compliance training (AT Level I, OPSEC, iWatch, TARP, IA Awareness) within required timeframes and maintain certificates. Minimum Qualifications Education Associate's degree or higher in Information Technology, Computer Science, Network Administration, or a related field. Equivalent combination of technical training, military occupational experience (e.g., 25-series MOS), and certifications may substitute for a degree. Experience • Minimum three (3) years of experience in IT help desk, desktop support, or systems administration roles, with at least one (1) year in a lead or senior technician capacity. • Demonstrated experience providing IT support in a DoD or Army environment, with working familiarity with Army network infrastructure, CAC-based authentication, and NIPR/SIPR access protocols. • Experience processing or coordinating service requests through a ticketing system in a multi-user environment of 100 or more personnel. • Proven ability to function as a point of escalation for technical issues while simultaneously managing a queue of concurrent open tickets. Technical Skills • Proficient troubleshooting of Windows 10/11 operating systems, Microsoft Office 2013 and later suites, Adobe Acrobat Pro, and Microsoft Outlook in a networked DoD environment. • Experience configuring and supporting network-connected printers, copiers, and fax machines including integration with Army CANs. • Familiarity with VoIP telephone systems, DSN lines, and telecommunications support in an Army installation environment. • Understanding of NIPRnet and SIPRnet environments, IT-II and IT-III access requirements, and Common Access Card (CAC) issuance procedures. • Working knowledge of Line Service Request (LSR) processing and Telephone Control Officer (TCO) duties. WHAT'S IN IT FOR YOU? Full Benefits Package 10 Days PTO 10 Paid Holidays 401K WHO ARE WE? CEdge Inc is an innovative IT consulting firm, and a strategic business partner. We offer IT solutions to Federal and State government, as well as, Commercial Enterprises throughout the United States. Our main objective is to create an integrity-based culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and teammates.

Job DescriptionJob Description Fire Control Technician Opportunities - Systems Engineering, Test & Evaluation, Integrated Logistics Support, and Configuration Management Location: Newport, RI Clearance: Active Secret (or ability to obtain) Employment Type: Full-time About MIKEL, Inc. MIKEL invests in people and technology - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a Woman-Owned Small Business that has been providing Undersea Warfare Solutions to the Department of Defense since the company's inception in 1999. Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations. Position Overview MIKEL is seeking former or transitioning U.S. Navy Fire Control Technicians (E-5 and above) with experience operating and maintaining submarine combat systems to join our growing technical teams. We have multiple openings across Systems Engineering, Test & Evaluation, Integrated Logistics Support (ILS), and Configuration Management (CM) supporting NUWCDIVNPT Code 25 Combat Systems projects. These positions require on-site support within secure government facilities-remote work is minimal. Candidates should be comfortable working in classified environments alongside NUWC engineers and Fleet representatives. Travel is limited, generally for testing events, program reviews, or installation support. This is an exceptional opportunity to translate hands-on Fleet experience into a high-impact civilian career supporting next-generation Navy systems. Key Responsibilities Depending on the role and team, responsibilities may include: Supporting system engineering efforts, including system architecture analysis, requirements traceability, and interface documentation. Participating in test and evaluation events for submarine combat systems, including software validation, system integration, and hardware checkout. Providing logistics and lifecycle support-provisioning data, maintenance planning, and technical documentation (RRM & IETM) updates. Assisting in configuration management of combat system baselines, including software builds, documentation control, and change tracking. Collaborating with NUWC engineers, Fleet operators, and OEM partners to ensure system readiness and fleet alignment. Supporting program deliverables and contributing to CDRLs, reviews, and data calls. Qualifications Former or current U.S. Navy Fire Control Technician (Submarine), E-5 or above. Experience with AN/BYG-1 Combat Control System or related submarine systems. Familiarity with Navy maintenance documentation, system testing, or configuration processes. Strong written and verbal communication skills; ability to work in collaborative technical teams. Secret clearance preferred; ability to obtain and maintain a clearance required. Preferred Experience (by Role) Systems Engineering: Requirements analysis, system integration, and interface control. Test & Evaluation: Conducting software validation, hardware integration, and operational test events. Integrated Logistics Support: Provisioning, supply support, documentation, and training support development. Configuration Management: Managing baselines, documentation control, and software/hardware change tracking. Why MIKEL Competitive compensation and comprehensive benefits Collaborative, mission-focused culture with growth opportunities Veteran-friendly organization that values Fleet experience Work directly with NUWC and Navy stakeholders on cutting-edge undersea programs Join the team shaping the future of the undersea warfighting domain. MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement. Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionJob Description Clearance Requirement: Secret Employment Status: SCA Full Time Location: Positions available at Goodfellow AFB, Joint Base San Antonio (Fort Lackland, Randolph), Laughlin AFB, and Sheppard AFB Salary: Dependent on issued Wage Determination This position is contingent upon contract award expected on or about May 01, 2026. We are currently accepting resumes in anticipation of an award and may begin candidate screening prior to the award. Employment is subject to the award of a contract and funding. Interested candidates are encouraged to apply now for early consideration. Essential Duties: Lead installation, configuration, grounding, patching, and cutover of network devices in NIPR and SIPR environments Perform advanced troubleshooting of switching, routing, VLANs, and fiber transport issues Validate compliance with configuration baselines and security requirements Support NIP/ITF lab builds and hardware validation Coordinate Tier 2 field support activities and provide escalation to engineering Ensure proper cable management, bonding, and labeling standards are enforced Execute firmware updates and vulnerability remediation Assist the NOC when on-site hands-on activities are required Experience and Qualifications: Bachelor's degree in a related field OR Cisco CCNA/CCNP certification 5-8 years of enterprise network support experience Demonstrated experience supporting secure DoD networks DoD 8140 compliant certification required Experience with fiber testing equipment and structured cabling standards Experience working with US Air Force structure (Preferred)

Job DescriptionJob DescriptionOverview: Job Title: AISR NOC Technician Security Clearance: Secret Location: Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared professional to support our critical mission at Scott AFB in Illinois. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell. (This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.) Responsibilities will include, but not be limited to: Create and update tickets. Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. Incident Correlation and Fault Analysis: Proactively analyze alarms. Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information. Identifying the fault condition and its impacts. Isolating root causes. Coordinating correction of fault situations regardless of the fault in the infrastructure. Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents. Incident Analysis (Fault Isolation): Support the fault isolation process. Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs. Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment. Support all customers to include providing global situational awareness support. Fault Correction: Correct/replace faulty network elements, coordinating with other service providers as necessary. Verify that service has been restored upon resolution of all customer-initiated tickets. Network/Service Restoration: Restore networks and service to full operation. Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs. Identify failures that are attributable to a different causes and impacts. Conduct reroute and normalization of services and circuits due to outages. Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB). Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support. Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined. Works directly with Shift lead and O&M leadership for guidance Incident Escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II. Record, assess, track, and monitor incident tickets escalated to operational infrastructure. Demonstrate knowledge of training, standard operating procedures, and tools within O&M. Evaluates and provides feedback for training, standard operating procedures, and tools. Assist in training Network controllers within O&M. Effectively communicates with the O&M team and the customer. Provide technical advice and insight to peers and customers to assist in resolution of complex issues. Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc. Minimum Qualifications: U.S. Citizenship. An active, in-scope US Government issued Secret clearance. 2+ yrs of relevant technical experience. Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent). Ability to work in a 24/7 shift work environment. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching. General understanding of network topologies, both transport and IP. Desired Qualifications: Prior Military experience or experience working as a contractor in a Government environment is preferred. Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable. Education: A minimum of a High School diploma or equivalent is required.