National Radio Astronomy Observatory
Charlottesville, Virginia
National Radio Astronomy ObservatoryTitle: Scientific Data Analyst I Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America Requisition Number: 172 Job Family: Scientific Data Analyst Pay Type: Hourly Required Education: NET Position Description: The NRAO enables forefront research into the Universe at radio wavelengths. In partnership with the scientific community, we provide world leading telescopes, instrumentation and expertise. Additionally, we promote astronomy to foster a more scientifically literate society and train the next generation of scientists and engineers. The Atacama Large Millimeter/Submillimeter Array (ALMA) is the most powerful (sub)millimeter interferometer ever constructed and is transforming our understanding of topics ranging from the formation of nearby protoplanetary disks to the earliest epochs of galaxy formation. The National Radio Astronomy Observatory (NRAO) is seeking an enthusiastic Scientific Data Analyst (I). The primary goal of the Scientific Data Analyst (I) will be to provide assistance to observatory users by reducing data and assessing data quality, operating a data reduction pipeline, answering questions in the online helpdesk system, assisting with observing script preparation, testing observatory software, and contributing to the data delivery process. The position is assigned to the North American ALMA Science Center (NAASC). The North American ALMA Science Center is located at NRAO headquarters in Charlottesville, VA (on the grounds of the University of Virginia). The Data Analyst will work closely with members of observatory support groups and data services groups at all NRAO locations. The location for the position will be based at in Charlottesville, VA USA. A domestic remote work arrangement is not applicable for this position but limited teleworking might be possible. The successful applicant should have at least a basic understanding of astronomy. Knowledge of radio and/or millimeter astronomy and experience with radio telescope observations is desired but not required. Training will be provided for all job duties. ESSENTIAL DUTIES AND RESPONSIBILITIESAssists Observatory users by reducing data and assessing data quality, operating a data reduction pipeline, and testing ALMA software and data products.Responds, refers, and follows up on routine data analyst requests submitted through the helpdesk. Assists visiting scientists in data reduction, data analysis, and archive access, through one-on-one support (helpdesk and face-to-face visits) and group training activities (schools and tutorials).Maintains a working knowledge of all relevant user software for NRAO instruments, including those used for proposal submission, observation preparation, and especially post-processing data reduction.Ensures appropriate and timely responses to helpdesk user queries by responding to a query, forwarding to another expert as appropriate, following up on open queries, etc.Assists in the generation and editing of CASA Guides and helpdesk knowledgebase articles.Participates in scientific testing of software and procedures for user support and/or telescope operations. Maintains relevant web page content and other documentation to ensure information for users stays current.Pro-active compliance with Observatory and government safety policies and procedures in own work area is expected.Other duties as assigned. Work Environment: Work is typically performed in an office environment. Will be required to sit for long periods of time and operate a personal computer. Who You Are: You have a bachelor's degree in Astronomy, Physics or related field.You have the following competencies:Strong communication skills (written and verbal)Ability to remain calm while supporting demanding clientsAnalytical thinkerStrong attention to detailAble to learn new systems quicklyAbility to use computers with M/S Windows, MacOS, and Linux operating systems Although not required, you may have experience in:Python experience or development in another programming language.Experience working with large data sets, potentially using machine learning techniques.Experience working with radio astronomical data products and/or operating ratio telescopes is preferred.Experience with CASA data reduction software is desirable. Experience with other data reduction software (e.g. AIPS, MIRIAD) is welcomed. Additional Requirement:Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation:AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance.Factors which may affect starting pay and level may include education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits:AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current resume and a cover letter of interest and suitability for the position. Equal Opportunity Employer Statement: Associated Universities, Inc. (AUI) is an equal opportunity employer. To view our complete statement, please visit If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20PIc30a6def0-
04/01/2026
National Radio Astronomy ObservatoryTitle: Scientific Data Analyst I Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America Requisition Number: 172 Job Family: Scientific Data Analyst Pay Type: Hourly Required Education: NET Position Description: The NRAO enables forefront research into the Universe at radio wavelengths. In partnership with the scientific community, we provide world leading telescopes, instrumentation and expertise. Additionally, we promote astronomy to foster a more scientifically literate society and train the next generation of scientists and engineers. The Atacama Large Millimeter/Submillimeter Array (ALMA) is the most powerful (sub)millimeter interferometer ever constructed and is transforming our understanding of topics ranging from the formation of nearby protoplanetary disks to the earliest epochs of galaxy formation. The National Radio Astronomy Observatory (NRAO) is seeking an enthusiastic Scientific Data Analyst (I). The primary goal of the Scientific Data Analyst (I) will be to provide assistance to observatory users by reducing data and assessing data quality, operating a data reduction pipeline, answering questions in the online helpdesk system, assisting with observing script preparation, testing observatory software, and contributing to the data delivery process. The position is assigned to the North American ALMA Science Center (NAASC). The North American ALMA Science Center is located at NRAO headquarters in Charlottesville, VA (on the grounds of the University of Virginia). The Data Analyst will work closely with members of observatory support groups and data services groups at all NRAO locations. The location for the position will be based at in Charlottesville, VA USA. A domestic remote work arrangement is not applicable for this position but limited teleworking might be possible. The successful applicant should have at least a basic understanding of astronomy. Knowledge of radio and/or millimeter astronomy and experience with radio telescope observations is desired but not required. Training will be provided for all job duties. ESSENTIAL DUTIES AND RESPONSIBILITIESAssists Observatory users by reducing data and assessing data quality, operating a data reduction pipeline, and testing ALMA software and data products.Responds, refers, and follows up on routine data analyst requests submitted through the helpdesk. Assists visiting scientists in data reduction, data analysis, and archive access, through one-on-one support (helpdesk and face-to-face visits) and group training activities (schools and tutorials).Maintains a working knowledge of all relevant user software for NRAO instruments, including those used for proposal submission, observation preparation, and especially post-processing data reduction.Ensures appropriate and timely responses to helpdesk user queries by responding to a query, forwarding to another expert as appropriate, following up on open queries, etc.Assists in the generation and editing of CASA Guides and helpdesk knowledgebase articles.Participates in scientific testing of software and procedures for user support and/or telescope operations. Maintains relevant web page content and other documentation to ensure information for users stays current.Pro-active compliance with Observatory and government safety policies and procedures in own work area is expected.Other duties as assigned. Work Environment: Work is typically performed in an office environment. Will be required to sit for long periods of time and operate a personal computer. Who You Are: You have a bachelor's degree in Astronomy, Physics or related field.You have the following competencies:Strong communication skills (written and verbal)Ability to remain calm while supporting demanding clientsAnalytical thinkerStrong attention to detailAble to learn new systems quicklyAbility to use computers with M/S Windows, MacOS, and Linux operating systems Although not required, you may have experience in:Python experience or development in another programming language.Experience working with large data sets, potentially using machine learning techniques.Experience working with radio astronomical data products and/or operating ratio telescopes is preferred.Experience with CASA data reduction software is desirable. Experience with other data reduction software (e.g. AIPS, MIRIAD) is welcomed. Additional Requirement:Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation:AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance.Factors which may affect starting pay and level may include education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits:AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current resume and a cover letter of interest and suitability for the position. Equal Opportunity Employer Statement: Associated Universities, Inc. (AUI) is an equal opportunity employer. To view our complete statement, please visit If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20PIc30a6def0-
IT Alignment AnalystA locally owned Austin-based IT Managed Service Provider (MSP) is seeking a full-time IT Alignment Analyst to support customer compliance, security, and best-practice alignment initiatives.IT Alignment refers to evaluating whether customer IT systems and solutions comply with internal minimum standards, industry best practices, and established frameworks such as NIST, CMMC, SOC 2, and similar standards.Role OverviewThe IT Alignment Analyst is responsible for assessing, documenting, and reporting on the alignment of customer IT environments against defined standards. This role works closely with customers and internal technical teams to identify gaps, recommend improvements, and assist with remediation efforts.Due to the need for on-site customer work, candidates must be based in the Austin, TX metro area.This role is not a traditional helpdesk or ticket-queue position. While a general technical background is required, the primary focus is on analysis, documentation, assessment, and standards alignment, rather than day-to-day end-user support.Compensation:$55,000 - $65,000 yearlyResponsibilities:Conduct systematic discovery of customer IT systems and solutions through:Direct system reviewOn-site inspectionsCustomer interviews and documentation reviewThoroughly document customer IT environments, configurations, and findings in the MSP's knowledge baseEvaluate environments against defined standards and identify systemic gaps, rather than resolving isolated end-user issuesProduce clear reports on alignment status, including:Identification of systems or solutions that do not meet defined standardsRisk observations and areas for improvementPractical remediation options and recommendationsAssist with implementing certain remediation actions or improvements, either directly or in coordination with technical staffPeriodically repeat discovery activities to ensure information remains currentQualifications:Desired Skills & ExperienceBasic to intermediate knowledge of:Microsoft 365 environmentsGoogle Workspace (GSuite) environmentsNetworking fundamentalsCommon business IT solutions (backups, endpoint protection, email and cloud security, etc.)General familiarity with security or compliance frameworks, such as:NISTCMMCSOC 2Comfort working outside of a support ticket-driven workflow, with an emphasis on analysis, written deliverables, and customer-facing discussions:Strong documentation and communication skills Ability to interact professionally with customersAttention to detail and a methodical approach to analysisAbout CompanyVintage IT Services is Austin's largest locally owned managed IT Services firm and was established in 2001. Although residence in the Austin metro area is required, our staff works remotely from their homes. We have competitive salaries, company-paid health insurance, and a generous vacation policy. We have been on the ABJ's list of best places to work a number of times. We are a highly professional organization, but small enough to treat employees like family. details: 0 Yearly SalaryPI730ddf4fbed9-8055
04/01/2026
IT Alignment AnalystA locally owned Austin-based IT Managed Service Provider (MSP) is seeking a full-time IT Alignment Analyst to support customer compliance, security, and best-practice alignment initiatives.IT Alignment refers to evaluating whether customer IT systems and solutions comply with internal minimum standards, industry best practices, and established frameworks such as NIST, CMMC, SOC 2, and similar standards.Role OverviewThe IT Alignment Analyst is responsible for assessing, documenting, and reporting on the alignment of customer IT environments against defined standards. This role works closely with customers and internal technical teams to identify gaps, recommend improvements, and assist with remediation efforts.Due to the need for on-site customer work, candidates must be based in the Austin, TX metro area.This role is not a traditional helpdesk or ticket-queue position. While a general technical background is required, the primary focus is on analysis, documentation, assessment, and standards alignment, rather than day-to-day end-user support.Compensation:$55,000 - $65,000 yearlyResponsibilities:Conduct systematic discovery of customer IT systems and solutions through:Direct system reviewOn-site inspectionsCustomer interviews and documentation reviewThoroughly document customer IT environments, configurations, and findings in the MSP's knowledge baseEvaluate environments against defined standards and identify systemic gaps, rather than resolving isolated end-user issuesProduce clear reports on alignment status, including:Identification of systems or solutions that do not meet defined standardsRisk observations and areas for improvementPractical remediation options and recommendationsAssist with implementing certain remediation actions or improvements, either directly or in coordination with technical staffPeriodically repeat discovery activities to ensure information remains currentQualifications:Desired Skills & ExperienceBasic to intermediate knowledge of:Microsoft 365 environmentsGoogle Workspace (GSuite) environmentsNetworking fundamentalsCommon business IT solutions (backups, endpoint protection, email and cloud security, etc.)General familiarity with security or compliance frameworks, such as:NISTCMMCSOC 2Comfort working outside of a support ticket-driven workflow, with an emphasis on analysis, written deliverables, and customer-facing discussions:Strong documentation and communication skills Ability to interact professionally with customersAttention to detail and a methodical approach to analysisAbout CompanyVintage IT Services is Austin's largest locally owned managed IT Services firm and was established in 2001. Although residence in the Austin metro area is required, our staff works remotely from their homes. We have competitive salaries, company-paid health insurance, and a generous vacation policy. We have been on the ABJ's list of best places to work a number of times. We are a highly professional organization, but small enough to treat employees like family. details: 0 Yearly SalaryPI730ddf4fbed9-8055
IT Alignment Analyst A locally owned Austin-based IT Managed Service Provider (MSP) is seeking a full-time IT Alignment Analyst to support customer compliance, security, and best-practice alignment initiatives. IT Alignment refers to evaluating whether customer IT systems and solutions comply with internal minimum standards, industry best practices, and established frameworks such as NIST, CMMC, SOC 2 , and similar standards. Role Overview The IT Alignment Analyst is responsible for assessing, documenting, and reporting on the alignment of customer IT environments against defined standards. This role works closely with customers and internal technical teams to identify gaps, recommend improvements, and assist with remediation efforts. Due to the need for on-site customer work, candidates must be based in the Austin, TX metro area . This role is not a traditional helpdesk or ticket-queue position . While a general technical background is required, the primary focus is on analysis, documentation, assessment, and standards alignment , rather than day-to-day end-user support. Compensation: $55,000 - $65,000 yearly Responsibilities: Conduct systematic discovery of customer IT systems and solutions through: Direct system review On-site inspections Customer interviews and documentation review Thoroughly document customer IT environments, configurations, and findings in the MSP's knowledge base Evaluate environments against defined standards and identify systemic gaps, rather than resolving isolated end-user issues Produce clear reports on alignment status, including: Identification of systems or solutions that do not meet defined standards Risk observations and areas for improvement Practical remediation options and recommendations Assist with implementing certain remediation actions or improvements, either directly or in coordination with technical staff Periodically repeat discovery activities to ensure information remains current Qualifications: Desired Skills & Experience Basic to intermediate knowledge of: Microsoft 365 environments Google Workspace (GSuite) environments Networking fundamentals Common business IT solutions (backups, endpoint protection, email and cloud security, etc.) General familiarity with security or compliance frameworks, such as: NIST CMMC SOC 2 Comfort working outside of a support ticket-driven workflow, with an emphasis on analysis, written deliverables, and customer-facing discussions: Strong documentation and communication skills Ability to interact professionally with customers Attention to detail and a methodical approach to analysis About Company Vintage IT Services is Austin's largest locally owned managed IT Services firm and was established in 2001. Although residence in the Austin metro area is required, our staff works remotely from their homes. We have competitive salaries, company-paid health insurance, and a generous vacation policy. We have been on the ABJ's list of best places to work a number of times. We are a highly professional organization, but small enough to treat employees like family. Compensation details: 0 Yearly Salary PIbbeb5-8055
04/01/2026
Full time
IT Alignment Analyst A locally owned Austin-based IT Managed Service Provider (MSP) is seeking a full-time IT Alignment Analyst to support customer compliance, security, and best-practice alignment initiatives. IT Alignment refers to evaluating whether customer IT systems and solutions comply with internal minimum standards, industry best practices, and established frameworks such as NIST, CMMC, SOC 2 , and similar standards. Role Overview The IT Alignment Analyst is responsible for assessing, documenting, and reporting on the alignment of customer IT environments against defined standards. This role works closely with customers and internal technical teams to identify gaps, recommend improvements, and assist with remediation efforts. Due to the need for on-site customer work, candidates must be based in the Austin, TX metro area . This role is not a traditional helpdesk or ticket-queue position . While a general technical background is required, the primary focus is on analysis, documentation, assessment, and standards alignment , rather than day-to-day end-user support. Compensation: $55,000 - $65,000 yearly Responsibilities: Conduct systematic discovery of customer IT systems and solutions through: Direct system review On-site inspections Customer interviews and documentation review Thoroughly document customer IT environments, configurations, and findings in the MSP's knowledge base Evaluate environments against defined standards and identify systemic gaps, rather than resolving isolated end-user issues Produce clear reports on alignment status, including: Identification of systems or solutions that do not meet defined standards Risk observations and areas for improvement Practical remediation options and recommendations Assist with implementing certain remediation actions or improvements, either directly or in coordination with technical staff Periodically repeat discovery activities to ensure information remains current Qualifications: Desired Skills & Experience Basic to intermediate knowledge of: Microsoft 365 environments Google Workspace (GSuite) environments Networking fundamentals Common business IT solutions (backups, endpoint protection, email and cloud security, etc.) General familiarity with security or compliance frameworks, such as: NIST CMMC SOC 2 Comfort working outside of a support ticket-driven workflow, with an emphasis on analysis, written deliverables, and customer-facing discussions: Strong documentation and communication skills Ability to interact professionally with customers Attention to detail and a methodical approach to analysis About Company Vintage IT Services is Austin's largest locally owned managed IT Services firm and was established in 2001. Although residence in the Austin metro area is required, our staff works remotely from their homes. We have competitive salaries, company-paid health insurance, and a generous vacation policy. We have been on the ABJ's list of best places to work a number of times. We are a highly professional organization, but small enough to treat employees like family. Compensation details: 0 Yearly Salary PIbbeb5-8055
National Radio Astronomy Observatory
Charlottesville, Virginia
National Radio Astronomy Observatory Title: Scientific Data Analyst I Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America Requisition Number: 172 Job Family: Scientific Data Analyst Pay Type: Hourly Required Education: NET Position Description: The NRAO enables forefront research into the Universe at radio wavelengths. In partnership with the scientific community, we provide world leading telescopes, instrumentation and expertise. Additionally, we promote astronomy to foster a more scientifically literate society and train the next generation of scientists and engineers. The Atacama Large Millimeter/Submillimeter Array (ALMA) is the most powerful (sub)millimeter interferometer ever constructed and is transforming our understanding of topics ranging from the formation of nearby protoplanetary disks to the earliest epochs of galaxy formation. The National Radio Astronomy Observatory (NRAO) is seeking an enthusiastic Scientific Data Analyst (I). The primary goal of the Scientific Data Analyst (I) will be to provide assistance to observatory users by reducing data and assessing data quality, operating a data reduction pipeline, answering questions in the online helpdesk system, assisting with observing script preparation, testing observatory software, and contributing to the data delivery process. The position is assigned to the North American ALMA Science Center (NAASC). The North American ALMA Science Center is located at NRAO headquarters in Charlottesville, VA (on the grounds of the University of Virginia). The Data Analyst will work closely with members of observatory support groups and data services groups at all NRAO locations. The location for the position will be based at in Charlottesville, VA USA. A domestic remote work arrangement is not applicable for this position but limited teleworking might be possible. The successful applicant should have at least a basic understanding of astronomy. Knowledge of radio and/or millimeter astronomy and experience with radio telescope observations is desired but not required. Training will be provided for all job duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Observatory users by reducing data and assessing data quality, operating a data reduction pipeline, and testing ALMA software and data products. Responds, refers, and follows up on routine data analyst requests submitted through the helpdesk. Assists visiting scientists in data reduction, data analysis, and archive access, through one-on-one support (helpdesk and face-to-face visits) and group training activities (schools and tutorials). Maintains a working knowledge of all relevant user software for NRAO instruments, including those used for proposal submission, observation preparation, and especially post-processing data reduction. Ensures appropriate and timely responses to helpdesk user queries by responding to a query, forwarding to another expert as appropriate, following up on open queries, etc. Assists in the generation and editing of CASA Guides and helpdesk knowledgebase articles. Participates in scientific testing of software and procedures for user support and/or telescope operations. Maintains relevant web page content and other documentation to ensure information for users stays current. Pro-active compliance with Observatory and government safety policies and procedures in own work area is expected. Other duties as assigned. Work Environment: Work is typically performed in an office environment. Will be required to sit for long periods of time and operate a personal computer. Who You Are: You have a bachelor's degree in Astronomy, Physics or related field. You have the following competencies: Strong communication skills (written and verbal) Ability to remain calm while supporting demanding clients Analytical thinker Strong attention to detail Able to learn new systems quickly Ability to use computers with M/S Windows, MacOS, and Linux operating systems Although not required, you may have experience in: Python experience or development in another programming language. Experience working with large data sets, potentially using machine learning techniques. Experience working with radio astronomical data products and/or operating ratio telescopes is preferred. Experience with CASA data reduction software is desirable. Experience with other data reduction software (e.g. AIPS, MIRIAD) is welcomed. Additional Requirement: Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation: AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay and level may include education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current resume and a cover letter of interest and suitability for the position. Equal Opportunity Employer Statement: Associated Universities, Inc. (AUI) is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PI56f2f84b5-
04/01/2026
Full time
National Radio Astronomy Observatory Title: Scientific Data Analyst I Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America Requisition Number: 172 Job Family: Scientific Data Analyst Pay Type: Hourly Required Education: NET Position Description: The NRAO enables forefront research into the Universe at radio wavelengths. In partnership with the scientific community, we provide world leading telescopes, instrumentation and expertise. Additionally, we promote astronomy to foster a more scientifically literate society and train the next generation of scientists and engineers. The Atacama Large Millimeter/Submillimeter Array (ALMA) is the most powerful (sub)millimeter interferometer ever constructed and is transforming our understanding of topics ranging from the formation of nearby protoplanetary disks to the earliest epochs of galaxy formation. The National Radio Astronomy Observatory (NRAO) is seeking an enthusiastic Scientific Data Analyst (I). The primary goal of the Scientific Data Analyst (I) will be to provide assistance to observatory users by reducing data and assessing data quality, operating a data reduction pipeline, answering questions in the online helpdesk system, assisting with observing script preparation, testing observatory software, and contributing to the data delivery process. The position is assigned to the North American ALMA Science Center (NAASC). The North American ALMA Science Center is located at NRAO headquarters in Charlottesville, VA (on the grounds of the University of Virginia). The Data Analyst will work closely with members of observatory support groups and data services groups at all NRAO locations. The location for the position will be based at in Charlottesville, VA USA. A domestic remote work arrangement is not applicable for this position but limited teleworking might be possible. The successful applicant should have at least a basic understanding of astronomy. Knowledge of radio and/or millimeter astronomy and experience with radio telescope observations is desired but not required. Training will be provided for all job duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Observatory users by reducing data and assessing data quality, operating a data reduction pipeline, and testing ALMA software and data products. Responds, refers, and follows up on routine data analyst requests submitted through the helpdesk. Assists visiting scientists in data reduction, data analysis, and archive access, through one-on-one support (helpdesk and face-to-face visits) and group training activities (schools and tutorials). Maintains a working knowledge of all relevant user software for NRAO instruments, including those used for proposal submission, observation preparation, and especially post-processing data reduction. Ensures appropriate and timely responses to helpdesk user queries by responding to a query, forwarding to another expert as appropriate, following up on open queries, etc. Assists in the generation and editing of CASA Guides and helpdesk knowledgebase articles. Participates in scientific testing of software and procedures for user support and/or telescope operations. Maintains relevant web page content and other documentation to ensure information for users stays current. Pro-active compliance with Observatory and government safety policies and procedures in own work area is expected. Other duties as assigned. Work Environment: Work is typically performed in an office environment. Will be required to sit for long periods of time and operate a personal computer. Who You Are: You have a bachelor's degree in Astronomy, Physics or related field. You have the following competencies: Strong communication skills (written and verbal) Ability to remain calm while supporting demanding clients Analytical thinker Strong attention to detail Able to learn new systems quickly Ability to use computers with M/S Windows, MacOS, and Linux operating systems Although not required, you may have experience in: Python experience or development in another programming language. Experience working with large data sets, potentially using machine learning techniques. Experience working with radio astronomical data products and/or operating ratio telescopes is preferred. Experience with CASA data reduction software is desirable. Experience with other data reduction software (e.g. AIPS, MIRIAD) is welcomed. Additional Requirement: Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation: AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay and level may include education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current resume and a cover letter of interest and suitability for the position. Equal Opportunity Employer Statement: Associated Universities, Inc. (AUI) is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PI56f2f84b5-
Title: Help Desk Analyst_ Philadelphia, PA (Onsite) JD: Generic 100% onsite Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLink's eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written communications skills (technical and non-technical) Robust understanding of the ACD system and trouble ticket process 'Help Desk Analyst' AND GroupLink OR eHelpdesk AND (Genesys OR 'Genesys Cloud contact center') OR 'Customer Support'
04/01/2026
Title: Help Desk Analyst_ Philadelphia, PA (Onsite) JD: Generic 100% onsite Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLink's eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written communications skills (technical and non-technical) Robust understanding of the ACD system and trouble ticket process 'Help Desk Analyst' AND GroupLink OR eHelpdesk AND (Genesys OR 'Genesys Cloud contact center') OR 'Customer Support'
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
01/14/2026
Full time
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details
01/14/2026
Full time
Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details
Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. 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Job Title: IT Asset and Operations Analyst Department: Client Services Work Location: ALL SITES Duties: Under the direction of the Director of Client Services, the IT Asset and Operations Analyst is responsible for managing the operational functions of the office and the full lifecycle of IT systems and assets. This position ensures efficiency, compliance, and sustainability of office and IT operations by overseeing asset management, procurement, budgeting, vendor relations, administrative support, project coordination, and reporting. The role supports lifecycle management (LCM), assists with help desk requests, tracks and maintains IT resources, and contributes to financial planning for IT and office operations. The IT Asset and Operations Analyst is dedicated to the learning college concept by developing and implementing practices that ensure technology resources support student success and institutional goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Other duties may be assigned. Maintain and track IT hardware, software, licenses, and related resources, ensuring compliance with organizational policies. Oversee the full lifecycle of IT assets, including procurement, deployment, updates, maintenance, and secure disposal. Manage and update the software catalog, including operating systems, productivity tools, classroom/office applications, and security software. Maintain accurate records of IT-managed devices (laptops, desktops, servers, printers, AV tech) including assignments, warranties, and locations. Conduct regular inventory audits to ensure accountability of IT and office equipment. Effectively utilize the college's inventory and ticketing systems to track, manage, and maintain IT assets, software, and equipment, ensuring accuracy, accountability, and compliance with institutional policies Partner with procurement to acquire IT assets, office equipment, and supplies, obtain quotes, evaluating vendors, negotiating terms, and ensuring cost-effective purchasing. Maintain vendor relationships for hardware, software, warranties, repairs, and services. Assist with developing budgets for IT and office operations, including tracking expenditure, forecasting costs, and identifying savings opportunities. Plan refresh cycles for IT and office equipment, scheduling replacements, upgrades, and maintenance in alignment with organizational needs and budget. Provide administrative support across departments, including scheduling, document preparation, and coordinating communications. Assist with IT-related and office projects (e.g., lab/classroom upgrades, office setups, event technology). Support HR and IT with onboarding/offboarding processes, ensuring proper return and reassignment of devices. Oversee secure disposal of IT and office equipment, including data wiping and e-waste recycling, in compliance with data protection and environmental sustainability requirements. Assist with help desk requests as needed, supporting users and resolving technology issues on all campus sites. Maintain current documentation of procedures, guidelines, and system configurations. Perform other duties as assigned. Education/Experience: Associate's degree and minimum of 3 years' experience in IT, operations, or related field required. Please be sure you clearly note qualifications in your resume. Experience including: IT assets and software management Procurement and vendor relations Basic budgeting and financial tracking Preferred: ITIL Foundation Certification Certified Hardware Asset Management Professional (CHAMP) or similar IT asset management certification Bachelor's Degree preferred. One of the following certifications: A+/N+, Microsoft, Apple, or other IT/Helpdesk certifications Qualifications: In addition to the above: Knowledge of IT hardware, software, and lifecycle management practices Strong analytical, organizational, and problem-solving skills Excellent customer service, communication, and interpersonal skills Ability to assist with budgeting, cost tracking, and financial planning Ability to install, configure, and provide training for IT systems and software Position Status: Full Time Hours: General Hours Monday-Friday 8:30-5:00 p.m. Location: Main Campus, extension sites -Blue Island ECBI and SWEC as needed Salary/Wage: $27.99-$32.00, plus exceptional benefits Hourly/Salary: Hourly Benefits: Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 11/12/2025 Position Type: Support/Hourly Staff Posting Number: SS00581P Open Date: 11/03/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online
01/14/2026
Full time
Job Title: IT Asset and Operations Analyst Department: Client Services Work Location: ALL SITES Duties: Under the direction of the Director of Client Services, the IT Asset and Operations Analyst is responsible for managing the operational functions of the office and the full lifecycle of IT systems and assets. This position ensures efficiency, compliance, and sustainability of office and IT operations by overseeing asset management, procurement, budgeting, vendor relations, administrative support, project coordination, and reporting. The role supports lifecycle management (LCM), assists with help desk requests, tracks and maintains IT resources, and contributes to financial planning for IT and office operations. The IT Asset and Operations Analyst is dedicated to the learning college concept by developing and implementing practices that ensure technology resources support student success and institutional goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Other duties may be assigned. Maintain and track IT hardware, software, licenses, and related resources, ensuring compliance with organizational policies. Oversee the full lifecycle of IT assets, including procurement, deployment, updates, maintenance, and secure disposal. Manage and update the software catalog, including operating systems, productivity tools, classroom/office applications, and security software. Maintain accurate records of IT-managed devices (laptops, desktops, servers, printers, AV tech) including assignments, warranties, and locations. Conduct regular inventory audits to ensure accountability of IT and office equipment. Effectively utilize the college's inventory and ticketing systems to track, manage, and maintain IT assets, software, and equipment, ensuring accuracy, accountability, and compliance with institutional policies Partner with procurement to acquire IT assets, office equipment, and supplies, obtain quotes, evaluating vendors, negotiating terms, and ensuring cost-effective purchasing. Maintain vendor relationships for hardware, software, warranties, repairs, and services. Assist with developing budgets for IT and office operations, including tracking expenditure, forecasting costs, and identifying savings opportunities. Plan refresh cycles for IT and office equipment, scheduling replacements, upgrades, and maintenance in alignment with organizational needs and budget. Provide administrative support across departments, including scheduling, document preparation, and coordinating communications. Assist with IT-related and office projects (e.g., lab/classroom upgrades, office setups, event technology). Support HR and IT with onboarding/offboarding processes, ensuring proper return and reassignment of devices. Oversee secure disposal of IT and office equipment, including data wiping and e-waste recycling, in compliance with data protection and environmental sustainability requirements. Assist with help desk requests as needed, supporting users and resolving technology issues on all campus sites. Maintain current documentation of procedures, guidelines, and system configurations. Perform other duties as assigned. Education/Experience: Associate's degree and minimum of 3 years' experience in IT, operations, or related field required. Please be sure you clearly note qualifications in your resume. Experience including: IT assets and software management Procurement and vendor relations Basic budgeting and financial tracking Preferred: ITIL Foundation Certification Certified Hardware Asset Management Professional (CHAMP) or similar IT asset management certification Bachelor's Degree preferred. One of the following certifications: A+/N+, Microsoft, Apple, or other IT/Helpdesk certifications Qualifications: In addition to the above: Knowledge of IT hardware, software, and lifecycle management practices Strong analytical, organizational, and problem-solving skills Excellent customer service, communication, and interpersonal skills Ability to assist with budgeting, cost tracking, and financial planning Ability to install, configure, and provide training for IT systems and software Position Status: Full Time Hours: General Hours Monday-Friday 8:30-5:00 p.m. Location: Main Campus, extension sites -Blue Island ECBI and SWEC as needed Salary/Wage: $27.99-$32.00, plus exceptional benefits Hourly/Salary: Hourly Benefits: Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 11/12/2025 Position Type: Support/Hourly Staff Posting Number: SS00581P Open Date: 11/03/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online