Center for Elders' Independence
Oakland, California
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center for Elders' Independence is $86,095 to $129,143. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI's annual compensation review and established compensation practices. DUTIES AND RESPONSIBILITIES: Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS: Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. xibtplm We are a growing company that offers stability and continues to thrive.
05/22/2026
Full time
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center for Elders' Independence is $86,095 to $129,143. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI's annual compensation review and established compensation practices. DUTIES AND RESPONSIBILITIES: Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS: Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. xibtplm We are a growing company that offers stability and continues to thrive.
Center for Elders' Independence
Oakland, California
Senior Manager, Customer Experience The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The Senior Manager, Customer Experience leads a team responsible for delivering high-quality, user-centered IT support and service enhancements across the organization. This leader owns the strategy and execution of initiatives aimed at improving how internal users experience and interact with enterprise technology. With a focus on proactive support, systems usability, and operational excellence, this role ensures IT services are accessible, effective, and aligned with the needs of end users. The manager will oversee support analysts and systems-focused staff, driving a culture of continuous improvement, knowledge sharing, and service excellence. The salary range for the Senior Manager, IT User Experience position at Center for Elders' Independence is $100,430 to $150,646. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI's annual compensation review and established compensation practices. DUTIES AND RESPONSIBILITIES: Champion a service mindset across IT operations by embedding user experience (UX) principles into support, training, communication, and systems management. Manage and mentor a team of analysts and support staff; foster professional development, collaboration, and innovation. Design and lead initiatives to optimize IT support processes, tools, and response models using ITIL-based practices and customer experience insights. Ensure timely, effective resolution of technical issues while enabling the team to identify systemic trends and root causes. Oversee development and delivery of end-user training programs, onboarding experiences, and self-service content to drive adoption and reduce friction. Define and track key metrics (e.g., SLAs, CSAT, FCR) to assess IT support health, user sentiment, and opportunities for improvement. Work with IT infrastructure, security, applications, and business units to ensure IT services meet operational needs and strategic priorities. Ensure end-user communications regarding outages, upgrades, and changes are timely, clear, and empathetic to business impact. Oversee relationships with third-party service providers (e.g., field services, helpdesk vendors, training consultants) to ensure service quality and alignment with internal expectations. Represent the voice of the end-user in enterprise IT initiatives; support successful change management, testing, and post-deployment evaluation. QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience). 7+ years of experience in IT operations, technical support, or systems analysis, with at least 2 years in a people management or team lead role. Deep understanding of IT service management frameworks (ITIL) and user-centered support principles. Experience managing customer-facing IT teams or service desks, with a strong track record of driving user satisfaction and service improvements. Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or similar. Strong leadership, coaching, and communication skills-able to engage both technical teams and non-technical stakeholders. Demonstrated experience using metrics and data to drive decision-making and continuous improvement. Experience working with Microsoft 365, identity and access management, endpoint management, and common enterprise SaaS platforms. Relevant certifications (e.g., ITIL v3/v4, HDI, Microsoft 365) are a plus. The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management. Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. xibtplm We are a growing company that offers stability and continues to thrive.
05/22/2026
Full time
Senior Manager, Customer Experience The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The Senior Manager, Customer Experience leads a team responsible for delivering high-quality, user-centered IT support and service enhancements across the organization. This leader owns the strategy and execution of initiatives aimed at improving how internal users experience and interact with enterprise technology. With a focus on proactive support, systems usability, and operational excellence, this role ensures IT services are accessible, effective, and aligned with the needs of end users. The manager will oversee support analysts and systems-focused staff, driving a culture of continuous improvement, knowledge sharing, and service excellence. The salary range for the Senior Manager, IT User Experience position at Center for Elders' Independence is $100,430 to $150,646. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI's annual compensation review and established compensation practices. DUTIES AND RESPONSIBILITIES: Champion a service mindset across IT operations by embedding user experience (UX) principles into support, training, communication, and systems management. Manage and mentor a team of analysts and support staff; foster professional development, collaboration, and innovation. Design and lead initiatives to optimize IT support processes, tools, and response models using ITIL-based practices and customer experience insights. Ensure timely, effective resolution of technical issues while enabling the team to identify systemic trends and root causes. Oversee development and delivery of end-user training programs, onboarding experiences, and self-service content to drive adoption and reduce friction. Define and track key metrics (e.g., SLAs, CSAT, FCR) to assess IT support health, user sentiment, and opportunities for improvement. Work with IT infrastructure, security, applications, and business units to ensure IT services meet operational needs and strategic priorities. Ensure end-user communications regarding outages, upgrades, and changes are timely, clear, and empathetic to business impact. Oversee relationships with third-party service providers (e.g., field services, helpdesk vendors, training consultants) to ensure service quality and alignment with internal expectations. Represent the voice of the end-user in enterprise IT initiatives; support successful change management, testing, and post-deployment evaluation. QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience). 7+ years of experience in IT operations, technical support, or systems analysis, with at least 2 years in a people management or team lead role. Deep understanding of IT service management frameworks (ITIL) and user-centered support principles. Experience managing customer-facing IT teams or service desks, with a strong track record of driving user satisfaction and service improvements. Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or similar. Strong leadership, coaching, and communication skills-able to engage both technical teams and non-technical stakeholders. Demonstrated experience using metrics and data to drive decision-making and continuous improvement. Experience working with Microsoft 365, identity and access management, endpoint management, and common enterprise SaaS platforms. Relevant certifications (e.g., ITIL v3/v4, HDI, Microsoft 365) are a plus. The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management. Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. xibtplm We are a growing company that offers stability and continues to thrive.
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask , b ut it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. W e're actively seeking a talented Senior Financial Reporting Analyst II to join our centralized accounting and financial reporting team in Newport Beach, CA . As a Senior Financial Reporting Analyst II you'll move Pacific Life, and your career, forward by supporting accounting and financial reporting over the Consumer Markets divisional products . You will fill an existing role that sits in a team of insurance accounting subject matter experts within the Enterprise Accounting and Reporting group . Your colleagues will include accounting, finance, enterprise systems, and actuarial professionals. How you 'll help move us forward : Execution of quarterly accounting and reporting tasks, including processing and review and approval of journal entries, reconciliations, and analysis of results to ensure completeness and accuracy of account balances. Preparation and review of various financial reporting requirements, including quarterly and annual GAAP and statutory financial statements, compliance requests, and internal management requests. Coordinate with subject matter experts and business partners in actuarial, accounting, reporting, tax, financial planning & analysis, and technology teams . Validate impacts of specific business events are accurately represented in our accounting results . Understand and communicate key drivers of financial results to key stakeholders throughout financial close process through p reparation of fluctuation analysis of quarterly results, including presentation of results to management and utilization of tools and technology to generate data visualizations and data driven insights. Support finance transformation initiatives including automation of existing manual processes, business process redesign and acceleration of the accounting close process. May lead functional teams or projects . Understand and apply accounting and financial reporting principles, insurance knowledge, and general business acumen . Proactively learn relevant systems, products, and business models . Proactively engage in knowledge sharing and peer training . The experience you bring : 8+ years of experience in relevant field . 4-year accounting degree or equivalent experience. Proficiency with Microsoft Office, including Excel, Teams, Outlook, etc . Ability to manage multiple responsibilities under tight time frames . Strong technical, analytical, and problem-solving skills. Excellent communication skills both oral and written. Strong organizational skills, ability to work independently in deadline-driven environment . Strong accountability, customer focus, collaboration, and a team player . Comfortable with collaborating with all different levels of management . A desire to mentor colleagues with less experience . What makes you stand out : Insurance industry experience Experience or certification with PeopleSoft, Oracle, Appian, Essbase, WDesk or ARCs CPA candidacy or licensure Public accounting experience You can be who you are . People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at . What's life like at Pacific Life? Visit Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
05/21/2026
Full time
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask , b ut it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. W e're actively seeking a talented Senior Financial Reporting Analyst II to join our centralized accounting and financial reporting team in Newport Beach, CA . As a Senior Financial Reporting Analyst II you'll move Pacific Life, and your career, forward by supporting accounting and financial reporting over the Consumer Markets divisional products . You will fill an existing role that sits in a team of insurance accounting subject matter experts within the Enterprise Accounting and Reporting group . Your colleagues will include accounting, finance, enterprise systems, and actuarial professionals. How you 'll help move us forward : Execution of quarterly accounting and reporting tasks, including processing and review and approval of journal entries, reconciliations, and analysis of results to ensure completeness and accuracy of account balances. Preparation and review of various financial reporting requirements, including quarterly and annual GAAP and statutory financial statements, compliance requests, and internal management requests. Coordinate with subject matter experts and business partners in actuarial, accounting, reporting, tax, financial planning & analysis, and technology teams . Validate impacts of specific business events are accurately represented in our accounting results . Understand and communicate key drivers of financial results to key stakeholders throughout financial close process through p reparation of fluctuation analysis of quarterly results, including presentation of results to management and utilization of tools and technology to generate data visualizations and data driven insights. Support finance transformation initiatives including automation of existing manual processes, business process redesign and acceleration of the accounting close process. May lead functional teams or projects . Understand and apply accounting and financial reporting principles, insurance knowledge, and general business acumen . Proactively learn relevant systems, products, and business models . Proactively engage in knowledge sharing and peer training . The experience you bring : 8+ years of experience in relevant field . 4-year accounting degree or equivalent experience. Proficiency with Microsoft Office, including Excel, Teams, Outlook, etc . Ability to manage multiple responsibilities under tight time frames . Strong technical, analytical, and problem-solving skills. Excellent communication skills both oral and written. Strong organizational skills, ability to work independently in deadline-driven environment . Strong accountability, customer focus, collaboration, and a team player . Comfortable with collaborating with all different levels of management . A desire to mentor colleagues with less experience . What makes you stand out : Insurance industry experience Experience or certification with PeopleSoft, Oracle, Appian, Essbase, WDesk or ARCs CPA candidacy or licensure Public accounting experience You can be who you are . People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at . What's life like at Pacific Life? Visit Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism
05/19/2026
Full time
Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism
Summary/Objective Act as the liaison between the business unit Teams and the Information Technology Team to improve operational and system efficiencies. Provide leadership on enterprise projects and project assistance to business unit Team leads to help them manage and grow their project management experience. Project lead on high priority enterprise projects. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Product Owner of Project Management System, including facilitating training with Solutions Teams. 2. Assist project lead on enterprise level projects in Project Management duties, including acting as Project Manager for various First Credit Union projects, as assigned by the SVP of Information Technology or Chief Innovation Officer. 3. Coordinate contact on new or complex issues with vendors, IT solutions team and Credit Union staff related to new or ongoing projects. 4. Take a leadership role in developing, updating and executing disaster recovery procedures and work instructions, and collecting and documenting test results. 5. Take a leadership role in the development and revision of procedures for Information Technology Department. 6. Helps to support system enhancements, promotes system automation, and increases systems processing efficiencies via "Third Party" software systems. 7. Helps to support special projects as assigned by the Information Technology Manager or SVP of Information Technology. 8. Coordinate deployment, management, and maintenance of various First Credit Union IT communications. i.e., Vendor Partner communications, System Down Notifications. 9. Provide prompt, help desk technical support to staff by phone, email, chat, in person and using other communication methods. 10. Supports Software Development staff and SVP of Information Technology with various tasks as necessary. 11. Understand and follow Credit Union policies and procedures. 12. Ability to handle confidential/sensitive information in a professional manner. 13. Participate in IT staff meetings and attend other meetings, seminars or training. 14. Comply with the Bank Secrecy Act (BSA) and complete all annual required training by assigned due dates. Competencies Superb customer service orientation. Strong project management skills. Accuracy and attention to detail. Setup and maintenance of infrastructure systems (e.g routers, switches, firewall, etc.). Stress management/composure. Good listening and communication skills. Honesty and integrity. Teamwork. Excellent written and verbal communication skills. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment . This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical presence in an office setting is required. This position may be remote eligible with prior approval from executive management. Employee must acknowledge FCU Remote Teleworker guidelines and adhere to other terms and conditions which are subject to change at management discretion. Terms and/or conditions can be modified/terminated at any time with or without prior notice. Physical Demands This position requires manual dexterity, the ability to lift and/or move up to 25 pounds. This position requires bending, stooping or standing as necessary. Position Type/Expected Hours of Work Ability to work flexible schedule Monday through Friday. Travel Periodic travel to other FCU locations may be required. Required Education and Experience A minimum of six years of experience and/or education. Relevant experience on a year for year basis can be substituted for education. A related technical trade degree or Bachelor of Science degree is preferred. Proficiency with project management tools/software, such as Microsoft Planner Proficiency in Microsoft Office including Outlook, Teams, Word, Excel, PowerPoint and project management tools. Technical phone support experience. Preferred Education and Experience A project related accreditation such as PMP, SCRUM Certification Previous experience with a credit union highly desirable. Additional Eligibility Qualifications Multi-lingual capabilities to include Spanish are a plus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
05/19/2026
Full time
Summary/Objective Act as the liaison between the business unit Teams and the Information Technology Team to improve operational and system efficiencies. Provide leadership on enterprise projects and project assistance to business unit Team leads to help them manage and grow their project management experience. Project lead on high priority enterprise projects. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Product Owner of Project Management System, including facilitating training with Solutions Teams. 2. Assist project lead on enterprise level projects in Project Management duties, including acting as Project Manager for various First Credit Union projects, as assigned by the SVP of Information Technology or Chief Innovation Officer. 3. Coordinate contact on new or complex issues with vendors, IT solutions team and Credit Union staff related to new or ongoing projects. 4. Take a leadership role in developing, updating and executing disaster recovery procedures and work instructions, and collecting and documenting test results. 5. Take a leadership role in the development and revision of procedures for Information Technology Department. 6. Helps to support system enhancements, promotes system automation, and increases systems processing efficiencies via "Third Party" software systems. 7. Helps to support special projects as assigned by the Information Technology Manager or SVP of Information Technology. 8. Coordinate deployment, management, and maintenance of various First Credit Union IT communications. i.e., Vendor Partner communications, System Down Notifications. 9. Provide prompt, help desk technical support to staff by phone, email, chat, in person and using other communication methods. 10. Supports Software Development staff and SVP of Information Technology with various tasks as necessary. 11. Understand and follow Credit Union policies and procedures. 12. Ability to handle confidential/sensitive information in a professional manner. 13. Participate in IT staff meetings and attend other meetings, seminars or training. 14. Comply with the Bank Secrecy Act (BSA) and complete all annual required training by assigned due dates. Competencies Superb customer service orientation. Strong project management skills. Accuracy and attention to detail. Setup and maintenance of infrastructure systems (e.g routers, switches, firewall, etc.). Stress management/composure. Good listening and communication skills. Honesty and integrity. Teamwork. Excellent written and verbal communication skills. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment . This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical presence in an office setting is required. This position may be remote eligible with prior approval from executive management. Employee must acknowledge FCU Remote Teleworker guidelines and adhere to other terms and conditions which are subject to change at management discretion. Terms and/or conditions can be modified/terminated at any time with or without prior notice. Physical Demands This position requires manual dexterity, the ability to lift and/or move up to 25 pounds. This position requires bending, stooping or standing as necessary. Position Type/Expected Hours of Work Ability to work flexible schedule Monday through Friday. Travel Periodic travel to other FCU locations may be required. Required Education and Experience A minimum of six years of experience and/or education. Relevant experience on a year for year basis can be substituted for education. A related technical trade degree or Bachelor of Science degree is preferred. Proficiency with project management tools/software, such as Microsoft Planner Proficiency in Microsoft Office including Outlook, Teams, Word, Excel, PowerPoint and project management tools. Technical phone support experience. Preferred Education and Experience A project related accreditation such as PMP, SCRUM Certification Previous experience with a credit union highly desirable. Additional Eligibility Qualifications Multi-lingual capabilities to include Spanish are a plus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Division Manager Lead Civil Construction Operations Across Michigan (High-Impact Leadership Role) This Jobot Job is hosted by: Giulia Saier Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $250,000 per year A bit about us: Our client is a well-established civil construction firm with a strong reputation across Michigan for delivering heavy civil and site development projects. They are seeking an experienced and driven Division Manager to oversee operations across multiple offices, lead teams, and partner directly with company ownership. This is a high-visibility leadership role ideal for someone who thrives in people management, project execution, and estimating oversight. Why join us? Starting salary range: $150,000-$250,000 (based on experience) Additional bonuses, benefits, and perks offered Long-term growth opportunity within a stable, respected company Job Details The Michigan Division Manager will oversee operations for the Grand Ledge and Ann Arbor offices, working closely with estimating, project management, accounting, and field leadership. This role reports directly to the Company Owners and will serve as the senior operational leader across the Michigan division. Key Responsibilities Provide leadership and strategic oversight for Michigan operations across multiple offices Lead and develop estimating, project management, accounting, and field leadership teams Oversee civil construction project execution to ensure schedule, budget, safety, and quality goals are met Drive accountability and performance across teams while fostering a strong culture Support high-level estimating, bid strategy, and pursuit planning for civil/site development projects Ensure processes and systems support scalable operations and operational excellence Partner with ownership to align division performance, forecasting, and growth initiatives Act as a key decision-maker and escalation point for project challenges and resource planning Qualifications Bachelor's degree required: Civil Engineering or Construction Management strongly preferred 10+ years of experience in civil construction leadership/management Strong background in: Estimating civil construction projects Managing and delivering civil construction projects Leading teams and developing people Ability to collaborate across departments (PM, estimating, accounting, field ops) Proven leadership presence with strong communication, decision-making, and accountability skills Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
05/12/2026
Full time
Division Manager Lead Civil Construction Operations Across Michigan (High-Impact Leadership Role) This Jobot Job is hosted by: Giulia Saier Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $250,000 per year A bit about us: Our client is a well-established civil construction firm with a strong reputation across Michigan for delivering heavy civil and site development projects. They are seeking an experienced and driven Division Manager to oversee operations across multiple offices, lead teams, and partner directly with company ownership. This is a high-visibility leadership role ideal for someone who thrives in people management, project execution, and estimating oversight. Why join us? Starting salary range: $150,000-$250,000 (based on experience) Additional bonuses, benefits, and perks offered Long-term growth opportunity within a stable, respected company Job Details The Michigan Division Manager will oversee operations for the Grand Ledge and Ann Arbor offices, working closely with estimating, project management, accounting, and field leadership. This role reports directly to the Company Owners and will serve as the senior operational leader across the Michigan division. Key Responsibilities Provide leadership and strategic oversight for Michigan operations across multiple offices Lead and develop estimating, project management, accounting, and field leadership teams Oversee civil construction project execution to ensure schedule, budget, safety, and quality goals are met Drive accountability and performance across teams while fostering a strong culture Support high-level estimating, bid strategy, and pursuit planning for civil/site development projects Ensure processes and systems support scalable operations and operational excellence Partner with ownership to align division performance, forecasting, and growth initiatives Act as a key decision-maker and escalation point for project challenges and resource planning Qualifications Bachelor's degree required: Civil Engineering or Construction Management strongly preferred 10+ years of experience in civil construction leadership/management Strong background in: Estimating civil construction projects Managing and delivering civil construction projects Leading teams and developing people Ability to collaborate across departments (PM, estimating, accounting, field ops) Proven leadership presence with strong communication, decision-making, and accountability skills Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Yosemite Community College District
Modesto, California
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
01/16/2026
Full time
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details
01/16/2026
Full time
Digital Library Product and Service Manager University Libraries, Stanford, California, United States New Information Technology Services 4 hours ago Post Date 108045 Requisition # The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant.We seek a team member who is ready to share their skills and perspectives.This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team including digital library service managers, product owners, systems analysts, data scientists, and project managers in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford CHRIJ to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection which is made available via Stanford's Spotlight has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES Gather and document functional and business requirements for complex services. Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. Advise users requiring assistance in solving complex problems or issues regarding business systems. Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. Develop and execute user support plans and processes. Develop and deliver training materials. Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. Conduct and synthesize research to inform decision making and planning. Make recommendations. Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: Knowledge of computer system capabilities, business processes, and workflow. Experience with enterprise applications and understanding of database and index driven applications. Strong understanding of the software development life cycle. Current knowledge of changes and advances in computer and data technology. Skill in conducting interviews and facilitating group meetings. Skill in developing and conducting training programs. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. Strong listening, negotiation, and conflict resolution skills. Ability to develop and execute system test plans. Ability to document business systems. Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong project management skills, interpersonal skills, and customer service orientation Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, use a telephone. Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. - Consistent with its obligations under the law . click apply for full job details
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
01/15/2026
Full time
Technical AnalystBUSINESS TECHNOLOGY & ARCHITECTURE Title: Technical Analyst Supervisor: Director of Business Technology & Architecture Status: Full-Time Exempt Location: Kappa Delta National Headquarters, Memphis, Tennessee onsite 4 days a week Job Summary The Technical Analyst leverages technical expertise and analytical skills to deliver solutions that enhance user experience and increase operational efficiency. Through partnerships with stakeholders, peers, and software vendors, this role provides reliable, scalable solutions that enable effective workflows and ensure end-to-end data accuracy. Through a blend of data literacy, analytical thinking, and technical skills, the Technical Analyst transforms technology requests into actionable technical specifications for development, focusing on connecting data and functionality to unlock valuable business insights. This role is pivotal to maintaining configurations, data integrity, and integrations, and the ongoing evolution of Kappa Delta's software platforms and functional capabilities. Essential Functions Technology Roadmap Execution • Executes the technology roadmap for a set of software functions or features. • Collaborates with peers and stakeholders on a request backlog, prioritizing releases based on business value and technical feasibility. • Develops deep functional and technical understanding of software to identify areas for improvement and innovation. • Participates in all phases of software development, from conceptualization to deployment and maintenance. Technical Solution Design • Partners closely with vendors, peers, and subject matter experts to design solutions utilizing the Kappa Delta technology stack. • Translates business and operational requirements into functional specifications for configuration and development teams to execute. • Collaborates on and follows the Kappa Delta software development playbook to ensure consistent architecture and management across technologies. Technical Execution • Completes configuration and development work as an individual contributor or collaborator based on the project and resources. May lead a vendor project or do independent work. • Completes functional testing and data validation using systems understanding, expert analytical skills, and technical fluency. • Supports peers with cross-software assistance as needed, ensuring consistency in development practices and execution. • Manages integrations between software platforms, ensuring accurate data exchange and workflow reliability. Documentation & Support • Creates and maintains comprehensive software documentation, including process maps, data models, data flows, technical specifications, references, and user manuals. • Supports the user base with issues reported to the Kappa Delta help desk. Requirements • Bachelor's degree in computer science, information systems, or a related field; master's degree preferred. • 5-7 years of experience as a technical analyst, software analyst, quality assurance analyst, or similar technical role. • Working understanding of enterprise platforms, integrations, and connectors such as Salesforce, AWS, Google Workspace, and data visualization tools like Tableau or Domo. • Experience with data modeling, data mapping, data transformation, ETL concepts, or API-based integrations. • Experience with form design, basic logic/workflow building, and user experience design. • Working knowledge of Apex/JavaScript in a Salesforce or similar environment. • Understanding of data types, joins, data flows, and basic statistics. • Ability to use scripting (JavaScript, Python) to support data validation or process automation. • Strong technical literacy and ability to understand complex systems and data flows. • Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. • Ability to think logically about system dependencies and the user impact of technical changes. • Technical requirements management, functional testing, and release management. • Excellent problem-solving and analytical thinking skills. • Exceptional written and verbal communication, especially in technical documentation. • Strong collaboration skills with cross-functional teams. • Strong curiosity and ownership mindset toward improving platform reliability and data integrity. • Experience with sorority or fraternity member experiences is helpful. PI959d3c313c41-8842
Position Title: Program Analyst, Work-Based Learning How many positions are you recruiting for?: 1 Campus: West Valley College Definition: The Strategy and Equity area is seeking a talented individual to fill the position of Work-Based Learning Program Analyst. West Valley College, though just minutes from the heart of the Silicon Valley, is in a beautiful park-like setting on 143 wooded acres. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. Under the direction of the Vice President, Strategy and Equity the Work-Based Learning Program Analyst will provide comprehensive administrative, programmatic, and technical support to advance West Valley College's work-based learning and work experience initiatives. This role plays a critical part in strengthening student retention, completion, and career readiness by supporting the design, coordination, and continuous improvement of high-impact, equity-centered work-based learning opportunities. The Analyst supports and helps coordinate internship collaborations, employer engagement, and structured work-based learning experiences that connect classroom learning to meaningful career pathways. Working closely with faculty, campus partners, and employers, the Analyst contributes to the development and delivery of professional development supports for first- and second-year students, including but not limited to, resume development, interview preparation, networking skill-building, LinkedIn profile development, campus-to-workplace tours, and access to paid and non-paid internships. In addition, the Analyst cultivates strong partnerships with employers, community organizations, and internal departments to expand access to experiential learning opportunities, particularly for students from historically underrepresented backgrounds. Responsibilities include coordinating collegewide WBL programming such as internships, job shadowing, employer panels, and workplace tours; delivering workshops, trainings, and specialized information to students and staff; and performing a full range of complex program coordination and administrative duties in support of the college's Work-Based Learning initiatives. Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply. Assignment: 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of April 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: West Valley College, Saratoga, CA IMPORTANT NOTE:This is a grant-funded position, and position is contingent upon the grant being renewed each funding cycle. Salary and Benefits: Anticipated Hiring Range: $8,366.92-$9,150.92 monthly (WVMCEA Salary Schedule, Range 67, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Equivalent to possession of a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, social science, or a field related to specific area of assignment; AND Two years of responsible technical or professional experience in a student service-oriented program at a college or university. AND Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: Prior experience working in the education sector. A master's degree in an academic discipline. Two years of progressively responsible work experience in the coordination of community engagement, career readiness, student outreach, or school relations. Ability to evaluate and assess services to determine institutional resources needed to achieve programmatic excellenceA well-informed leadership philosophy and demonstrated listening and written communication skills. Demonstrated experience as a leader in implementing work-based learning programming. Experience in program development, implementation, and assessment within higher education settings. Experience working collaboratively with campus community stakeholders in a participatory governance environment, such as refocusing the Education Master Plan, refining Guided Pathways framework, elevating the voice of Associated Students, expanding the Caring Campus model, and integrating the Institutional Equity Plan. Knowledge and Abilities: Knowledge of: Pertinent federal, state, and district laws, policies, regulations and requirements. Principles of effective training and supervision. Principles, practices, and techniques of office and records management. Methods and techniques of budget preparation and administration. Principles and techniques of fiscal, statistical, and administrative research and report preparation. Principles, practices, methods and techniques of outreach and marketing. Laws and regulations specific to assigned program. Eligibility requirements, application procedures, and academic programs specific to area of assignment. Methods and techniques of program management. Techniques employed in public presentations. Ability to: Develop recommendations for programs, procedures, organizational structures, and operational guidelines and implement same as directed. Interpret and work within a range of applicable federal and state laws, rules, regulations and guidelines. Establish and maintain cooperative working relations with district administrators and officials, public agency representatives, target populations of programs and projects in the designated area, and members of the general public. Organize, coordinate, and oversee the day-to-day operations of a specialized program in a community college. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Conduct organizational, operational, fiscal, and statistical analysis. Prepare effective promotional and informational publications and materials. Prepare and present effective oral and written reports and presentations. Select, train, schedule, and direct the work of assigned staff and hourly workers. Ensure compliance with federal, state and district laws, regulations and guidelines. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Communicate effectively orally and in writing. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Establish and maintain effective, cooperative, and collaborative working relationships with others. Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Plan, organize, coordinate, and supervise day-to-day program operations and activities. Assist with development and implementation of program policies and procedures; develop work processes that facilitate attainment of established program goals and objectives. Compile and analyze data related to program participation and evaluation; oversee maintenance of effective student databases; prepare a variety of reports. Develop and deliver presentations, orientations, workshops, and other activities in support of the program; coordinate and conduct outreach and marketing activities. . click apply for full job details
01/14/2026
Full time
Position Title: Program Analyst, Work-Based Learning How many positions are you recruiting for?: 1 Campus: West Valley College Definition: The Strategy and Equity area is seeking a talented individual to fill the position of Work-Based Learning Program Analyst. West Valley College, though just minutes from the heart of the Silicon Valley, is in a beautiful park-like setting on 143 wooded acres. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. Under the direction of the Vice President, Strategy and Equity the Work-Based Learning Program Analyst will provide comprehensive administrative, programmatic, and technical support to advance West Valley College's work-based learning and work experience initiatives. This role plays a critical part in strengthening student retention, completion, and career readiness by supporting the design, coordination, and continuous improvement of high-impact, equity-centered work-based learning opportunities. The Analyst supports and helps coordinate internship collaborations, employer engagement, and structured work-based learning experiences that connect classroom learning to meaningful career pathways. Working closely with faculty, campus partners, and employers, the Analyst contributes to the development and delivery of professional development supports for first- and second-year students, including but not limited to, resume development, interview preparation, networking skill-building, LinkedIn profile development, campus-to-workplace tours, and access to paid and non-paid internships. In addition, the Analyst cultivates strong partnerships with employers, community organizations, and internal departments to expand access to experiential learning opportunities, particularly for students from historically underrepresented backgrounds. Responsibilities include coordinating collegewide WBL programming such as internships, job shadowing, employer panels, and workplace tours; delivering workshops, trainings, and specialized information to students and staff; and performing a full range of complex program coordination and administrative duties in support of the college's Work-Based Learning initiatives. Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply. Assignment: 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of April 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: West Valley College, Saratoga, CA IMPORTANT NOTE:This is a grant-funded position, and position is contingent upon the grant being renewed each funding cycle. Salary and Benefits: Anticipated Hiring Range: $8,366.92-$9,150.92 monthly (WVMCEA Salary Schedule, Range 67, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Equivalent to possession of a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, social science, or a field related to specific area of assignment; AND Two years of responsible technical or professional experience in a student service-oriented program at a college or university. AND Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: Prior experience working in the education sector. A master's degree in an academic discipline. Two years of progressively responsible work experience in the coordination of community engagement, career readiness, student outreach, or school relations. Ability to evaluate and assess services to determine institutional resources needed to achieve programmatic excellenceA well-informed leadership philosophy and demonstrated listening and written communication skills. Demonstrated experience as a leader in implementing work-based learning programming. Experience in program development, implementation, and assessment within higher education settings. Experience working collaboratively with campus community stakeholders in a participatory governance environment, such as refocusing the Education Master Plan, refining Guided Pathways framework, elevating the voice of Associated Students, expanding the Caring Campus model, and integrating the Institutional Equity Plan. Knowledge and Abilities: Knowledge of: Pertinent federal, state, and district laws, policies, regulations and requirements. Principles of effective training and supervision. Principles, practices, and techniques of office and records management. Methods and techniques of budget preparation and administration. Principles and techniques of fiscal, statistical, and administrative research and report preparation. Principles, practices, methods and techniques of outreach and marketing. Laws and regulations specific to assigned program. Eligibility requirements, application procedures, and academic programs specific to area of assignment. Methods and techniques of program management. Techniques employed in public presentations. Ability to: Develop recommendations for programs, procedures, organizational structures, and operational guidelines and implement same as directed. Interpret and work within a range of applicable federal and state laws, rules, regulations and guidelines. Establish and maintain cooperative working relations with district administrators and officials, public agency representatives, target populations of programs and projects in the designated area, and members of the general public. Organize, coordinate, and oversee the day-to-day operations of a specialized program in a community college. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Conduct organizational, operational, fiscal, and statistical analysis. Prepare effective promotional and informational publications and materials. Prepare and present effective oral and written reports and presentations. Select, train, schedule, and direct the work of assigned staff and hourly workers. Ensure compliance with federal, state and district laws, regulations and guidelines. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Communicate effectively orally and in writing. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Establish and maintain effective, cooperative, and collaborative working relationships with others. Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Plan, organize, coordinate, and supervise day-to-day program operations and activities. Assist with development and implementation of program policies and procedures; develop work processes that facilitate attainment of established program goals and objectives. Compile and analyze data related to program participation and evaluation; oversee maintenance of effective student databases; prepare a variety of reports. Develop and deliver presentations, orientations, workshops, and other activities in support of the program; coordinate and conduct outreach and marketing activities. . click apply for full job details
Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details
01/14/2026
Full time
Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details
Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
01/14/2026
Full time
Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .
01/14/2026
Full time
Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
01/14/2026
Full time
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
Neuroimaging Data Analyst D University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Neuroimaging Data Analyst D Job Profile Title Data Analyst D Job Description Summary Neuroimaging Data Analyst D The Shanmugan Laboratory is part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, and the Lifespan Brain Institute (LiBI). Our goal is to personalize early interventions in reproductive psychiatry. To do this, we use non-invasive neuroimaging and advanced computational methods to understand mechanisms underlying sex differences in psychopathology and identify neuroendocrinologic markers of risk vs. resilience for psychiatric disorders. The Neuroimaging Data Analyst D will provide support for managing and analyzing data. Job Description The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education Neuroimaging Data Analyst D The Neuroimaging Data Analyst D provides support for managing and analyzing neuroimaging data. Analysts play a central role on large-scale projects that seek to understand the impact of reproductive timepoints, including puberty, pregnancy, and menopause, on the brain. Within these projects, they work in a team environment with a diverse, multi-disciplinary group of faculty and trainees from psychiatry, psychology engineering, statistics, and computer science. Primary responsibilities include management, processing, and analysis of high-dimensional imaging data. Additional responsibilities will be assigned based on the successful candidate's skills and interests. All analysts additionally lead independent projects (i.e., meta-analyses of neuroimaging studies) where they write first-author manuscripts. Qualifications Bachelor's degree in Engineering, Statistics, or Computational Neuroscience, and 3 to 5 years of research experience or an equivalent combination of education and experience is required. Master's degree preferred. To succeed in the highly collaborative environment, excellent interpersonal and communication skills are required. Program and data analysis skills are required, including Python, linux/bash, SQL, and R. Experience with neuroimaging tools (SPM, AFNI, FSL), clinically-acquired neuroimaging, machine learning, and working with Epic databases (Clarity, databricks, Caboodle) is strongly preferred but not required. Background check required. Position contingent on funding. Working Conditions Office, Library, Computer Room; Requires extensive safety Physical Effort Typically sitting at a desk or table; Occasional lifting 25 lb. or less Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $70,500.00 - $85,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: . click apply for full job details
01/14/2026
Full time
Neuroimaging Data Analyst D University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Neuroimaging Data Analyst D Job Profile Title Data Analyst D Job Description Summary Neuroimaging Data Analyst D The Shanmugan Laboratory is part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, and the Lifespan Brain Institute (LiBI). Our goal is to personalize early interventions in reproductive psychiatry. To do this, we use non-invasive neuroimaging and advanced computational methods to understand mechanisms underlying sex differences in psychopathology and identify neuroendocrinologic markers of risk vs. resilience for psychiatric disorders. The Neuroimaging Data Analyst D will provide support for managing and analyzing data. Job Description The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education Neuroimaging Data Analyst D The Neuroimaging Data Analyst D provides support for managing and analyzing neuroimaging data. Analysts play a central role on large-scale projects that seek to understand the impact of reproductive timepoints, including puberty, pregnancy, and menopause, on the brain. Within these projects, they work in a team environment with a diverse, multi-disciplinary group of faculty and trainees from psychiatry, psychology engineering, statistics, and computer science. Primary responsibilities include management, processing, and analysis of high-dimensional imaging data. Additional responsibilities will be assigned based on the successful candidate's skills and interests. All analysts additionally lead independent projects (i.e., meta-analyses of neuroimaging studies) where they write first-author manuscripts. Qualifications Bachelor's degree in Engineering, Statistics, or Computational Neuroscience, and 3 to 5 years of research experience or an equivalent combination of education and experience is required. Master's degree preferred. To succeed in the highly collaborative environment, excellent interpersonal and communication skills are required. Program and data analysis skills are required, including Python, linux/bash, SQL, and R. Experience with neuroimaging tools (SPM, AFNI, FSL), clinically-acquired neuroimaging, machine learning, and working with Epic databases (Clarity, databricks, Caboodle) is strongly preferred but not required. Background check required. Position contingent on funding. Working Conditions Office, Library, Computer Room; Requires extensive safety Physical Effort Typically sitting at a desk or table; Occasional lifting 25 lb. or less Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $70,500.00 - $85,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: . click apply for full job details
Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details
01/14/2026
Full time
Senior Institutional Research Analyst (5876U), Planning & Analysis Office - 83533 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Planning & Analysis (OPA) supports data-informed decision making to help UC Berkeley better fulfill its goals of access and excellence through teaching, research, and public service. We deliver analyses, executive dashboards, and data modeling that provide timely decision support to leadership for a variety of critical campus processes. We strive to convey the Berkeley story in clear, innovative ways by making institutional data accessible and intelligible. Position Summary Involves activities associated with supporting strategic planning and decision making through the analysis, presentation, and distribution of institutional related research data. Includes planning and analytical studies, assessment, and reporting on data related to students, academic and non-academic employees, financial, and facilities. May be involved with compliance with informational requests from external agencies. Application Review Date The First Review Date for this job is: 01/19/2026. Responsibilities Researches, gathers, analyzes and summarizes information for research projects with a broad range of internal and external and/or current and historical information.Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses, and reporting/graphing of information contained within survey and institutional databases. Actively integrates information from campus and office data into campus/office research and planning projects. Works collaboratively with other analysts within OPA and across campus.Support the curriculum management, Temporary Academic Support (TAS), and enrollment management work done by OPA in collaboration with other key campus partners.Synthesizes complex issues and presents them via dashboards/reports in a creative and non-technical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Initiates and creates interactive, accurate and modern data visualizations from scratch. Serve as one of the lead analysts who supports the development and maintenance of the Our Berkeley data digest and OPA's Tableau Server site.Utilizes creative presentation techniques to gain interest in analyses that advance campus decision making and support campus implementation of projects, programs, and new initiatives.Responds to select reporting requests from UCOP and external entities (e.g., IPEDS, Student Achievement Measure, AAU Data Exchange, Faculty Instructional Activities Report). Serves as an alternative AAUDE campus representative for UC Berkeley.Serves as either the lead analyst or validation partner for select ranking survey submissions (e.g., GRUP/ARWU, QS, Times Higher Education, Clarivate).Regularly engages in institutional data analysis and periodically produces reports and information that informs the strategic decision-making of campus stakeholders (e.g., enrollment tracking, curriculum analysis, faculty salaries and FTE reporting)Serves as a subject matter expert (SME) on student data and select HR/Payroll/Finance data (e.g., faculty FTE data, faculty salary data), engaging in collaborations with other IR analysts and financial analysts in FP&A.Provides analytical and consultation support on campus-wide initiatives, reaffirmation of WSCUC reaccreditation, task forces/working groups, and select executive committees (e.g., Executive Coordination Board). Works collaboratively with campus units to meet their data and analysis needs.Provides advice and training to other analysts within OPA, CFO Unit, and the campus on data visualizations for the campus leadership and public.Provides Cal Answers (reporting system) analytical support and other institutional research advice and training to less-experienced staff members. Works with the VCF Training & Engagement Lead to update Cal Answers training materials and website content for the student data areas. Provides support for validation of student data loads into the Enterprise Data Warehouse. Supports the Cal Answers helpdesk by responding to user questions and requests for assistance.Professional development and other responsibilities as needed. Required Qualifications Requires thorough knowledge in data collection and analysis techniques. Statistics or social science research techniques. Knowledge of and/or can quickly learn organization-specific computer application programs (for example, query tools and relational databases).Knowledge of and/or can quickly learn organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).Requires active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.Requires ability to present complex findings and recommendations in a clear concise manner verbally, visually (e.g., via data dashboards), and in writing.Requires the ability to provide good judgment, decision-making, and problem solving.Requires keen attention to detail and numerical accuracy.Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Highly proficient in using statistical and productivity software such as R, SPSS, Stata, SAS, MS Access, and Excel to transform, clean, analyze, and manage data; report statistics; create tables, graphs, and presentations.Experience using Oracle Analytics Server (OAS), Tableau, or similar software.Understanding organizational rules and regulations.Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.Master's degree in related area and/or equivalent experience/training.Specialized training or experience in statistical and/or data management software applications.Training or experience in business intelligence reporting tools and Tableau.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $115,000.00 - $130,000.00. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.This position is eligible for hybrid work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities . click apply for full job details
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
01/14/2026
Full time
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
Neuromuscular Research Data Analyst School of Medicine, Stanford, California, United States Information Analytics Nov 12, 2025 Post Date 107725 Requisition # Do you want to help Stanford University find better ways to measure strength, function and health for individuals with Neuromuscular Disease including Muscular Dystrophies, Spinal Muscular Atrophy, Amyotrophic Lateral Sclerosis, Inherited Neuropathies, and other conditions? If you Enjoy working directly with patients and their families in clinic and at research visits. Are excited to work with people affected by neuromuscular disorders. Are excited to work with clinicians, scientists, engineers and research associates. Are exceptionally organized and can balance multiple projects at one time. Have excellent time management and can meet deadlines. Work well in a dynamic team utilizing novel technologies to integrate knowledge and answer research questions. Enjoy learning new skills. Enjoy translating data to address research gaps. Then we offer The opportunity to work in a collaborative team of neuromuscular investigators. The chance to contribute to describing and understanding the impact of treatments in neuromuscular disorders. Exciting and positive environment where you will always learn new things. Teamwork and camaraderie. Competitive full time salary. Excellent Stanford benefits. The Neuromuscular Division of Neurology is seeking a Research Data Analyst (RDA), with clinical data management experience to utilize knowledge from research tools to conduct and analyze research data assuring efficiency and regulatory compliance; collect, compile and perform statistical analysis, data reports and management. The division is eager to determine novel approaches towards quantifying movement through wearable and video technology and develop novel methods of analyzing MRI data to better characterize disease health for individuals with neuromuscular disease. As disease modifying treatments become available in neuromuscular diseases, we are researching novel approaches to better quantify movement and complement current clinical practice working alongside other professionals in radiology, cardiovascular health, and engineering. This position focuses on clinical data management and primarily focuses on supporting the labs clinical data collection systems. One would expect to be using REDCap database design and form creation regularly while also aligning with administrative and research data governance politics. A successful candidate would serve as the primary data manager for multiple clinical research studies, ensuring data integrity, regulatory compliance, and efficient data flow from collection through analysis. Learning SQL or having experience with Google Cloud would be preferred. Projects involve working with both pediatric and adults with neuromuscular diseases in both a lab and clinical environment. There are opportunities for long-term growth within the team with the ability to gain critical skillsets for a career in biomedical sciences. These studies will be conducted at the Stanford University Medical Center. Interested candidates should include a CV and Cover Letter addressing how your education and experience relates to the position described above. Duties include : Collect, manage and clean datasets. Employ new and existing tools to interpret, analyze, and visualize multivariate relationships in data. Use system reports and analyses to identify potentially problematic data, make corrections, and determine root cause for data problems from input errors or inadequate field edits, and suggest possible solutions. Develop reports, charts, graphs and tables for use by investigators and for publication and presentation. Collaborate with faculty and research staff on data collection and analysis methods. Communicate with government officials, grant agencies and industry representatives. Design, develop, and maintain REDCap databases. Data Compliance. - Other duties may also be assigned. DESIRED QUALIFICATIONS: 1-2 years experience in acquiring and/or processing data signals that requires a high level of technical skill and attention to detail. Proficiency with basic programming and scripts (for example, using R, python, MATLAB, SQL). Strong general computer skills and ability to quickly learn and master computer programs. Experience in data science with applied statistics, visual and communicating data. Proficiency with Microsoft Office, Word, Excel and various industry-oriented electronic data capture programs. Experience with database, data management, REDCAP, IRB requirements and the Stanford clinical research environment highly desirable. Ability to work both independently and as part of a diverse multidisciplinary team in a collaborative manner. Ability to determine workload priorities in an appropriate way to accomplish tasks and goals, meet deadlines. Takes initiative with good problem solving skills to anticipate and solve problems. Experience working with patients in a clinic or research setting. Strong analytical skill. Good oral and written communication skills to effectively work and publish data with clinicians and researchers. Excellent organizational skills and attention to detail in maintaining accurate, retrievable records. EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics or engineering. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): Understanding of HIPAA, and GCP guidelines. Substantial experience with MS Office and analytical programs. Strong writing and analytical skills. Ability to prioritize workload; efficient utilization of time management. PHYSICAL REQUIREMENTS : Frequently stand, walk, twist, bend, stoop, squat and use fine light/fine grasping. Occasionally sit, reach above shoulders, perform desk based computer tasks, use a telephone and write by hand, lift, carry, push, and pull objects that weigh up to 40 pounds. Rarely kneel, crawl, climb ladders, grasp forcefully, sort and file paperwork or parts, rarely lift, carry, push, and pull objects that weigh 40 pounds or more. Sitting in place at computer for long periods of time with extensive keyboarding/dexterity. Occasionally use a telephone. Rarely writing by hand. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: Some work may be performed in a laboratory or field setting. Occasional evening and weekend hours. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $80,148 to $99,773 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility . click apply for full job details
01/14/2026
Full time
Neuromuscular Research Data Analyst School of Medicine, Stanford, California, United States Information Analytics Nov 12, 2025 Post Date 107725 Requisition # Do you want to help Stanford University find better ways to measure strength, function and health for individuals with Neuromuscular Disease including Muscular Dystrophies, Spinal Muscular Atrophy, Amyotrophic Lateral Sclerosis, Inherited Neuropathies, and other conditions? If you Enjoy working directly with patients and their families in clinic and at research visits. Are excited to work with people affected by neuromuscular disorders. Are excited to work with clinicians, scientists, engineers and research associates. Are exceptionally organized and can balance multiple projects at one time. Have excellent time management and can meet deadlines. Work well in a dynamic team utilizing novel technologies to integrate knowledge and answer research questions. Enjoy learning new skills. Enjoy translating data to address research gaps. Then we offer The opportunity to work in a collaborative team of neuromuscular investigators. The chance to contribute to describing and understanding the impact of treatments in neuromuscular disorders. Exciting and positive environment where you will always learn new things. Teamwork and camaraderie. Competitive full time salary. Excellent Stanford benefits. The Neuromuscular Division of Neurology is seeking a Research Data Analyst (RDA), with clinical data management experience to utilize knowledge from research tools to conduct and analyze research data assuring efficiency and regulatory compliance; collect, compile and perform statistical analysis, data reports and management. The division is eager to determine novel approaches towards quantifying movement through wearable and video technology and develop novel methods of analyzing MRI data to better characterize disease health for individuals with neuromuscular disease. As disease modifying treatments become available in neuromuscular diseases, we are researching novel approaches to better quantify movement and complement current clinical practice working alongside other professionals in radiology, cardiovascular health, and engineering. This position focuses on clinical data management and primarily focuses on supporting the labs clinical data collection systems. One would expect to be using REDCap database design and form creation regularly while also aligning with administrative and research data governance politics. A successful candidate would serve as the primary data manager for multiple clinical research studies, ensuring data integrity, regulatory compliance, and efficient data flow from collection through analysis. Learning SQL or having experience with Google Cloud would be preferred. Projects involve working with both pediatric and adults with neuromuscular diseases in both a lab and clinical environment. There are opportunities for long-term growth within the team with the ability to gain critical skillsets for a career in biomedical sciences. These studies will be conducted at the Stanford University Medical Center. Interested candidates should include a CV and Cover Letter addressing how your education and experience relates to the position described above. Duties include : Collect, manage and clean datasets. Employ new and existing tools to interpret, analyze, and visualize multivariate relationships in data. Use system reports and analyses to identify potentially problematic data, make corrections, and determine root cause for data problems from input errors or inadequate field edits, and suggest possible solutions. Develop reports, charts, graphs and tables for use by investigators and for publication and presentation. Collaborate with faculty and research staff on data collection and analysis methods. Communicate with government officials, grant agencies and industry representatives. Design, develop, and maintain REDCap databases. Data Compliance. - Other duties may also be assigned. DESIRED QUALIFICATIONS: 1-2 years experience in acquiring and/or processing data signals that requires a high level of technical skill and attention to detail. Proficiency with basic programming and scripts (for example, using R, python, MATLAB, SQL). Strong general computer skills and ability to quickly learn and master computer programs. Experience in data science with applied statistics, visual and communicating data. Proficiency with Microsoft Office, Word, Excel and various industry-oriented electronic data capture programs. Experience with database, data management, REDCAP, IRB requirements and the Stanford clinical research environment highly desirable. Ability to work both independently and as part of a diverse multidisciplinary team in a collaborative manner. Ability to determine workload priorities in an appropriate way to accomplish tasks and goals, meet deadlines. Takes initiative with good problem solving skills to anticipate and solve problems. Experience working with patients in a clinic or research setting. Strong analytical skill. Good oral and written communication skills to effectively work and publish data with clinicians and researchers. Excellent organizational skills and attention to detail in maintaining accurate, retrievable records. EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics or engineering. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): Understanding of HIPAA, and GCP guidelines. Substantial experience with MS Office and analytical programs. Strong writing and analytical skills. Ability to prioritize workload; efficient utilization of time management. PHYSICAL REQUIREMENTS : Frequently stand, walk, twist, bend, stoop, squat and use fine light/fine grasping. Occasionally sit, reach above shoulders, perform desk based computer tasks, use a telephone and write by hand, lift, carry, push, and pull objects that weigh up to 40 pounds. Rarely kneel, crawl, climb ladders, grasp forcefully, sort and file paperwork or parts, rarely lift, carry, push, and pull objects that weigh 40 pounds or more. Sitting in place at computer for long periods of time with extensive keyboarding/dexterity. Occasionally use a telephone. Rarely writing by hand. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: Some work may be performed in a laboratory or field setting. Occasional evening and weekend hours. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $80,148 to $99,773 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility . click apply for full job details
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
01/14/2026
Full time
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
Data Analyst 1 - Hybrid Opportunity School of Humanities and Sciences, Stanford, California, United States Information Analytics Nov 06, 2025 Post Date 107534 Requisition # This position has been deemed critical by the School of Humanities and Sciences Dean's Office and is exempt from the hiring freeze. The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Department/Program Description: Big Local News, situated in the journalism program in the Department of Communication at Stanford, allows journalists - whether freelancers, reporters from one company or collaborators across multiple news organizations - to share data and work together as they report out stories. Our work is designed to be journalist-driven and transformative, to help find solutions for local newsrooms' ability to produce accountability journalism and create impact. The Stanford Journalism program's mission is to serve the public's need for facts in a just, self-governed society. We develop tools to make it easier to discover important stories and lower the cost of accountability journalism through better use of data and algorithms. We aim to be pioneers in the field of computational journalism, partnering with media and technology companies and with faculty and students from the social sciences and engineering. Position Summary: The Department of Communication is seeking a Data Analyst 1. The Data Analyst 1 will work under general supervision of the director of Big Local News within the department and conduct data collection, analysis and training in service of Big Local News' mission of supporting local journalism and partnering where applicable with researchers on data analyses for that purpose. This is a 95% FTE, 2-year fixed-term exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need. If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. Thank you for considering employment opportunities with the School of Humanities and Sciences. CORE DUTIES: Identify and select usable data from subtle and complex data patterns. Assess and produce relevant, standard, or custom information (reports, charts, graphs and tables) from structured data sources by querying data repositories and generating the associated information. Collect, manage and clean datasets using an extraction and reporting programming language to ensure data integrity. Research and reconcile data discrepancies occurring among various information systems and reports. Collaborate with data managers to define and implement data standards and common data elements for data collection. Identify new sources of data and methods to improve data collection, analysis and reporting. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Lead the implementation of data standards and common data elements for data collection. Collaborate with technical staff to standardize and systemize routine reports, dashboards, and metrics. Other duties may also be assigned. EDUCATION AND EXPERIENCE: Bachelor's degree and one year of experience or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics, or engineering. KNOWLEDGE, SKILLS, AND ABILITIES: Basic knowledge and demonstrated experience using and applying analytical software, database management system software, database reporting software, database user interface and query software, and data mining software. Ability to collect data using a variety of methods, such as data mining and hardcopy or electronic documentation study, to improve or expand databases. Strong listening, verbal and written communication skills. Ability to manage multiple activities in a deadline-oriented environment; highly organized, flexible and rigorous attention to detail. Ability to use logic to calculate data; efficiently construct a database or scrutinize the form of a question. Ability to work with data of varying levels of quality and validity. Demonstrated ability to produce data in a clear and understandable manner meeting user requirements. Ability to work effectively with multiple internal and external customers. WORKING CONDITIONS: Constantly perform desk-based computer tasks. Frequently stand/walk, sit, use a telephone, and grasp lightly/fine manipulation. Occasionally grasp forcefully, writing by hand. Rarely sort/file paperwork; lift/carry/push/pull objects that weigh up to 10 pounds. The expected pay range for this position is $80,148.00 to $99,773.00 per annum. The actual pay will be prorated based on the 95% FTE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at . For all other inquiries, please submit a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Part-time Job Code: 4744 Employee Status: Fixed-Term Grade: G Requisition ID: 107534 Work Arrangement : Hybrid Eligible, On Site
01/14/2026
Full time
Data Analyst 1 - Hybrid Opportunity School of Humanities and Sciences, Stanford, California, United States Information Analytics Nov 06, 2025 Post Date 107534 Requisition # This position has been deemed critical by the School of Humanities and Sciences Dean's Office and is exempt from the hiring freeze. The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. Department/Program Description: Big Local News, situated in the journalism program in the Department of Communication at Stanford, allows journalists - whether freelancers, reporters from one company or collaborators across multiple news organizations - to share data and work together as they report out stories. Our work is designed to be journalist-driven and transformative, to help find solutions for local newsrooms' ability to produce accountability journalism and create impact. The Stanford Journalism program's mission is to serve the public's need for facts in a just, self-governed society. We develop tools to make it easier to discover important stories and lower the cost of accountability journalism through better use of data and algorithms. We aim to be pioneers in the field of computational journalism, partnering with media and technology companies and with faculty and students from the social sciences and engineering. Position Summary: The Department of Communication is seeking a Data Analyst 1. The Data Analyst 1 will work under general supervision of the director of Big Local News within the department and conduct data collection, analysis and training in service of Big Local News' mission of supporting local journalism and partnering where applicable with researchers on data analyses for that purpose. This is a 95% FTE, 2-year fixed-term exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need. If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. Thank you for considering employment opportunities with the School of Humanities and Sciences. CORE DUTIES: Identify and select usable data from subtle and complex data patterns. Assess and produce relevant, standard, or custom information (reports, charts, graphs and tables) from structured data sources by querying data repositories and generating the associated information. Collect, manage and clean datasets using an extraction and reporting programming language to ensure data integrity. Research and reconcile data discrepancies occurring among various information systems and reports. Collaborate with data managers to define and implement data standards and common data elements for data collection. Identify new sources of data and methods to improve data collection, analysis and reporting. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Lead the implementation of data standards and common data elements for data collection. Collaborate with technical staff to standardize and systemize routine reports, dashboards, and metrics. Other duties may also be assigned. EDUCATION AND EXPERIENCE: Bachelor's degree and one year of experience or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics, or engineering. KNOWLEDGE, SKILLS, AND ABILITIES: Basic knowledge and demonstrated experience using and applying analytical software, database management system software, database reporting software, database user interface and query software, and data mining software. Ability to collect data using a variety of methods, such as data mining and hardcopy or electronic documentation study, to improve or expand databases. Strong listening, verbal and written communication skills. Ability to manage multiple activities in a deadline-oriented environment; highly organized, flexible and rigorous attention to detail. Ability to use logic to calculate data; efficiently construct a database or scrutinize the form of a question. Ability to work with data of varying levels of quality and validity. Demonstrated ability to produce data in a clear and understandable manner meeting user requirements. Ability to work effectively with multiple internal and external customers. WORKING CONDITIONS: Constantly perform desk-based computer tasks. Frequently stand/walk, sit, use a telephone, and grasp lightly/fine manipulation. Occasionally grasp forcefully, writing by hand. Rarely sort/file paperwork; lift/carry/push/pull objects that weigh up to 10 pounds. The expected pay range for this position is $80,148.00 to $99,773.00 per annum. The actual pay will be prorated based on the 95% FTE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at . For all other inquiries, please submit a contact form . Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information Schedule: Part-time Job Code: 4744 Employee Status: Fixed-Term Grade: G Requisition ID: 107534 Work Arrangement : Hybrid Eligible, On Site