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Job DescriptionJob DescriptionAbout the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role Flow is seeking a motivated and technically capable IT Support Technician to join the Information Technology team. This is a fully on-site position based out of Flow's headquarters in Miami, FL. The primary focus of this role is delivering reliable, responsive day-to-day technical support to end users at HQ - covering hardware, endpoints, and Flow's internal software and SaaS platforms. As part of the broader scope of the role, the technician will also provide on-site support to other Flow properties in the Miami area as needed. This position reports directly to the Head of IT and works closely with both HQ staff and property operations teams across the portfolio. A key part of the role involves partnering with local HR to ensure new hires have the equipment, access, and IT support they need from day one. The ideal candidate is technically grounded, service-oriented, and capable of managing a varied ticket queue independently while knowing when and how to escalate. Comfort driving to a remote property and resolving issues hands-on is part of the role's scope, but the day-to-day rhythm is rooted at HQ. Responsibilities End-User Hardware Support Diagnose and resolve hardware issues on Windows and macOS endpoints including laptops, desktops, monitors, printers, and peripherals Perform hardware replacements and upgrades (RAM, SSD, batteries) as directed Coordinate warranty repairs and loaner equipment logistics across properties Maintain accurate hardware inventory records and asset tags for all managed devices Image and configure new devices using established MDM processes (Intune / JAMF) Flow Software and SaaS Support Provide Tier 1 and Tier 2 support for Flow's internal software platform and business applications Assist users with login, access, and workflow issues within Flow's SaaS environment Escalate software defects and integration issues to the Head of IT or vendor support with clear documentation Support account provisioning and system access setup for new hires during onboarding, coordinating with HR to ensure access is ready on day one Assist with SSO and identity-related access issues (password resets, MFA enrollment, account unlocks) HR Partnership and Staff Onboarding Partner closely with local HR to coordinate the full IT onboarding experience for new hires - ensuring equipment is ready, configured, and delivered on or before the employee's first day Attend or coordinate with HR for new hire start dates, providing device setup, account access, and a basic IT orientation to each incoming employee For employee offboarding, this role is responsible for requesting and collecting all company-issued equipment, logging each asset back into inventory, and ensuring devices are properly stored and staged for redeployment - access revocation and account closure are handled by the Head of IT Maintain a ready inventory of pre-imaged, deployment-ready devices to support HR's hiring timelines without delay Serve as the primary IT point of contact for HR on access provisioning questions, equipment requests, and new hire readiness On-Site Infrastructure and Networking Perform basic network troubleshooting including connectivity, Wi-Fi, and DHCP issues at property locations Support structured cabling patching, switch port assignments, and AP reboots under IT guidance Assist with AV equipment support in conference rooms and common areas Maintain organized and labeled IT closets and network equipment at each property Ticketing and Documentation Log, track, and resolve support requests through the IT ticketing system with thorough notes Document resolutions and contribute to the internal IT knowledge base Escalate unresolved issues to the Head of IT with clear context and troubleshooting steps already taken Provide regular on-site status updates and communicate maintenance windows to property managers Work Location This is a fully on-site role based at Flow HQ in Miami, FL - remote and hybrid arrangements are not available The majority of work is performed at HQ; on-site visits to other Flow properties in Brickell, Downtown Miami, and Fort Lauderdable are part of the role's scope and will occur as needed (valid Florida driver's license and reliable vehicle required - mileage reimbursed) Site visits are coordinated with the Head of IT and scheduled to minimize disruption to property operations Ideal Background 1-4 years of IT support or help desk experience in a professional environment Working knowledge of Windows 10/11 and macOS - installation, configuration, and troubleshooting Experience troubleshooting hardware: laptops, desktops, printers, monitors, and peripherals Familiarity with SaaS platforms and cloud-based productivity tools (Microsoft 365, Google Workspace, or similar) Basic networking knowledge: TCP/IP, DNS, DHCP, Wi-Fi, and VPN fundamentals Experience using an IT ticketing system (Zendesk, Jira Service Management, Freshservice, or similar) Valid Florida driver's license with a clean driving record and reliable transportation Ability to work independently across multiple sites with minimal direct supervision Strong verbal communication skills with non-technical end users Preferred Qualifications CompTIA A+ certification or equivalent vendor certification (Microsoft, Apple) Experience with endpoint management platforms: Microsoft Intune or JAMF Familiarity with Active Directory / Microsoft Entra ID: user management, group policies, password resets Exposure to SSO, MFA enrollment, and basic identity management workflows Experience supporting hospitality, real estate, or property management environments Basic scripting knowledge (PowerShell or Bash) for automating repetitive tasks Experience with structured cabling, switch patching, or AV support Other Requirements Must be able to lift and carry IT equipment up to 50 lbs Comfortable working in server rooms, IT closets, and under desks as needed Full-time on-site presence required - candidates must be local to or willing to commute daily to Miami, FL Must report to Flow HQ at the start of each workday Occasional after-hours or weekend support may be required for critical incidents or scheduled maintenance Periodic travel to Flow properties in Miami is within scope - mileage reimbursement provided per company policy Must maintain a professional appearance consistent with Flow brand standards Benefits• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)• Paid time off and 13 paid holidays• 401(k) retirement plan• Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description Overview JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans DEPT/CONTRACT BIA Desktop Support LOCATION Sells, AZ SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, managed networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment. Must be able to work on-site in Sells, AZ Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Staffing Pros, a division of VETS Inc., has an opening with our client for a Field Service Technician in Scottsdale, AZ. A Field Service Engineer provides on-site IT support for the customers of our client. They are also an escalation point for L1 resources for Desktop related issues that may require additional expertise to resolve. All activities performed by the Field Service Engineer are captured in the appropriate system of record for activity and time keeping. Support is primarily delivered to the customer's location. Frequent travel to a customer location and/or permanent placement at a customer location is required. Responsibilities Install, upgrade, support and troubleshoot Microsoft Windows desktop Operating Systems, Microsoft Office 365, and other authorized desktop applications Install, upgrade, support and troubleshoot PC hardware, printers, and other authorized peripheral equipment Install, upgrade, support, patch, and troubleshoot the desktop environment OS and application images Work with PSA/service desk tools for managing asset, configuration, request, and incident information Maintain PC asset inventory, perform replacement/defective component part returns Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Troubleshooting network connectivity (wired and wireless) in a LAN/WAN environment Requesting and coordinating vendor support Emphasis on client support and providing accurate friendly customer service Required Qualifications High School diploma or GED 4+ years of desktop support experience Working knowledge of IT support concepts and practices. Strong written and verbal communication skills Other Qualifications Working technical knowledge of current protocols, operating systems, and standards. Ability to operate tools, components and peripheral accessories. Software and Hardware Troubleshooting Exceptional PC troubleshooting skills with Windows desktop OSs Working knowledge of SCCM, AD and remote-control tools Working knowledge of 802.1x and multi-form authentication technologies Knowledge of all software applications used within the organization Self-confidence and interpersonal skills Analytical and problem-solving skills Good communication (both verbal and written) skills Planning and organizing skills Good administration management skills Create or modify training and SOP documentation Create or modify system use documentation Strong listening skills Able to operate effectively in a team environment with both technical and non- technical team members Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to operate within standard operating procedures Able to maintain professional demeanor under stress EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

Job DescriptionJob DescriptionOverview: Job Title: Missile Defense Agency (MDA) NOC Technician Security Clearance: Secret Location: Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared professional to support our critical mission at Scott AFB in Illinois. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Missile Defense Agency (MDA) Operations Support Cell. (This role is considered "Mission Essential" and may require supporting rotating shift work, which includes nights and weekends.) Responsibilities will include, but not be limited to: Create and update tickets. Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. Incident Correlation and Fault Analysis: Proactively analyze alarms. Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information. Identifying the fault condition and its impacts. Isolating root causes. Coordinating correction of fault situations regardless of the fault in the infrastructure. Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents. Incident Analysis (Fault Isolation): Support the fault isolation process. Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs. Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment. Support all customers to include providing global situational awareness support. Fault Correction: Correct/replace faulty network elements, coordinating with other service providers as necessary. Verify that service has been restored upon resolution of all customer-initiated tickets. Network/Service Restoration: Restore networks and service to full operation. Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs. Identify failures that are attributable to a different causes and impacts. Conduct reroute and normalization of services and circuits due to outages. Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB). Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support. Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined. Works directly with Shift lead and O&M leadership for guidance Incident Escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II. Record, assess, track, and monitor incident tickets escalated to operational infrastructure. Demonstrate knowledge of training, standard operating procedures, and tools within O&M. Evaluates and provides feedback for training, standard operating procedures, and tools. Assist in training Network controllers within O&M. Effectively communicates with the O&M team and the customer. Provide technical advice and insight to peers and customers to assist in resolution of complex issues. Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc. Minimum Qualifications: U.S. Citizenship. An active, in-scope US Government issued Secret clearance. 2+ yrs of relevant technical experience. Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent). Ability to work in a 24/7 shift work environment and travel up to 10%. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching. General understanding of network topologies, both transport and IP. Desired Qualifications: Prior Military experience or experience working as a contractor in a Government environment is preferred. Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable. Education: A minimum of a High School diploma or equivalent is required.

Job DescriptionJob Description Strategic Support Solutions has an immediate opening for a highly skilled Avionics Software Technician at our Greenville, SC location, situated within the gated area of the Donaldson Center Airport. We are seeking a dedicated expert with proven experience in loading, configuring, and troubleshooting Garmin aviation software. If you are the go-to technician for complex avionics software challenges and have a deep understanding of Garmin systems, we want to speak with you immediately. This is a prime opportunity to become a key player on our first-shift team, with a highly competitive pay rate that rewards deep expertise. Your Mission: As our Avionics Software Specialist, you will be the primary expert for ensuring the flawless operation of cutting-edge avionics suites. Your core responsibilities will include: Garmin Software Management: Expertly load, update, and configure software for a range of Garmin systems (e.g., G3000, G5000). Advanced Troubleshooting: Perform in-depth diagnostics and resolve complex software, hardware, and interface issues post-installation to ensure 100% functionality. System Integration: Ensure seamless communication and functionality between the avionics suite and other aircraft systems. Documentation: Maintain meticulous and accurate records of all software loads, configurations, and troubleshooting steps taken. Technical Collaboration: Serve as the subject matter expert, working alongside our maintenance teams to efficiently resolve avionics-related squawks. What You Bring to the Table: Required Qualifications: A minimum of 2 years of current, hands-on experience specifically focused on loading and troubleshooting Garmin aviation software. Proven ability to independently diagnose and resolve complex avionics system issues from start to finish. A strong foundation in avionics principles and modern aircraft systems architecture. Meticulous attention to detail and a commitment to precision. Preferred Skills (Highly Desired - a big plus, but not required): Hands-on experience with Collins Fusion software. An active A&P Certificate or FCC License. Experience in a fast-paced MRO or similar aviation maintenance environment. Airport Access & Background Check: This position requires unescorted access within the gated and secured areas of the Donaldson Center Airport. All applicants will be subject to thorough employment verification and an FBI criminal history records check, in compliance with federal aviation regulations. The Rewards: Top-Tier Pay & Benefits We are committed to attracting and retaining the best talent by offering a highly competitive compensation and benefits package. Top-Tier Pay. Excellent Schedule: A consistent First Shift schedule. Comprehensive Benefits Package: 401K Retirement Plan Employer Contribution to Medical Insurance Paid Time Off Employer-Paid Life Insurance Employer-paid access to Tele-medicine Discount Programs for hotels, travel, and entertainment Weekly Pay

Description: POSITION SUMMARY: The Technical Service Technician is part of a dynamic team responsible for providing on-site technical expertise, problem-solving, and exceptional customer service to maintain, install, and troubleshoot advanced proprietary company analytical instruments used in pharmaceutical industry environments across North America. Note: This positon is not remote. It requires being on-site in our Charlottesville, VA, location when not traveling. ORGANIZATIONAL RELATIONSHIPS: Reports to: Manager, Technical Services Internal: Collaborates with Sales, Product Marketing, Manufacturing, Engineering, and Software teams as needed. External: North America Clients ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate and build ongoing strong client partnerships with laboratory staff, with high-touch customer communications in preparation for technical services and ongoing support. Schedule and manage a multitude of customer orders and preventative maintenance programs. Adhere to documentation regulatory requirements and established industry quality standards to maintain accurate service reports and work orders in our CRM (Salesforce) and tracking systems. Installation of product systems at the customer site, including system set-up, user training, and qualification. Provide ongoing product technical support, including troubleshooting through email, phone, and onsite maintenance. Offer and execute software upgrades and extended product warranty. Use diagnostic tools and data-gathering techniques to troubleshoot hardware and software on product systems. Escalate and consult with internal resources regarding complex or recurring product issues to ensure swift resolution. All other duties as assigned. SUCCESS FACTORS: Highly responsive, action-oriented, with exceptional follow-through on commitments to ensure sustainable, high-quality customer results. Motivated and self-driven with a positive attitude, sound judgment, a strong sense of position responsibility, and ownership. Demonstrates meticulous attention to detail and accuracy through practical problem analysis, critical thinking, and resolution skills. Possess active listening and clear communication skills, including verbal, written, and presentation abilities (e.g., grammar, writing, and editing) to engage professionally with colleagues, vendors, and customers. Exhibits excellent interpersonal skills to handle sensitive and confidential situations with tact, poise, and diplomacy. Consistently demonstrates flexibility, strong organizational skills, and the ability to prioritize time effectively to meet deadlines. Promotes positive and collaborative relationships within a high-performance team. Foster an environment that promotes LHI's mission, vision, and values and encourages continuous improvement and accountability at all organizational levels. Ability to interpret, adapt, and apply Organization guidelines and procedures within the position and the department. Requirements: QUALIFICATIONS: A valid driver's license and passport or the ability to obtain both. Must be able to operate with a flexible schedule and be willing to travel within North America for up to 40% of a workweek, including overnight stays. Experience with cGLP/cGMP preferred. Proficiency with Salesforce CRM software preferred. Proficiency with Google G-Suite and MS Office Products required. EDUCATION AND EXPERIENCE: Associate's degree (A.A.) or equivalent from a two-year college, technical school, or military training required. A Bachelor's degree in Physical or Life Sciences; Chemistry, Physics, or Engineering preferred. A minimum of two years of proven and demonstrated experience in a Biotech pharmaceutical life science field or equivalent industry-related experience. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here represent those that employees must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the staff member is regularly required to talk and hear; frequently required to stand, walk, and sit; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; taste or smell. The staff member must occasionally lift and move up to 25 pounds. Specific vision abilities required in this job include close vision, distance vision, color, peripheral vision, depth perception, and the ability to adjust focus and differentiate fine details. This position operates in a professional office environment, laboratory setting, and light manufacturing area with mild to moderate noise levels. This position routinely uses standard office equipment and proprietary company analytical instruments regularly used in pharmaceutical industry environments. Most of the work requires mental concentration and analytical problem-solving. Disclaimer: The above information and position descriptions indicate the general nature and level of work performance by employees with this classification. Please note that the job description does not represent a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice. COMPANY INFORMATION: At Lighthouse Instruments, we consider our team to be our greatest asset. Their health and wellness are vital to the success of our organization. That's why we offer affordable, comprehensive healthcare coverage and programs for eligible employees and their families, focused on well-being and a balanced work and personal life. Our generous benefit offerings include, but are not limited to, medical, dental, vision insurance, 401 (k) retirement savings plan with an employer matching contribution, paid life and disability insurance, spending account options, paid time off, including flex time, and more! Important Application Information Only qualified applicants who are available and eligible to work in the U.S. will be considered for this position. No agency solicitations, please. Compensation details: 0 Yearly Salary PI3fbd3349c1ff-5970

Description: POSITION SUMMARY: The Technical Service Technician is part of a dynamic team responsible for providing on-site technical expertise, problem-solving, and exceptional customer service to maintain, install, and troubleshoot advanced proprietary company analytical instruments used in pharmaceutical industry environments across North America. Note: This positon is not remote. It requires being on-site in our Charlottesville, VA, location when not traveling. ORGANIZATIONAL RELATIONSHIPS: Reports to: Manager, Technical Services Internal: Collaborates with Sales, Product Marketing, Manufacturing, Engineering, and Software teams as needed. External: North America Clients ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate and build ongoing strong client partnerships with laboratory staff, with high-touch customer communications in preparation for technical services and ongoing support. Schedule and manage a multitude of customer orders and preventative maintenance programs. Adhere to documentation regulatory requirements and established industry quality standards to maintain accurate service reports and work orders in our CRM (Salesforce) and tracking systems. Installation of product systems at the customer site, including system set-up, user training, and qualification. Provide ongoing product technical support, including troubleshooting through email, phone, and onsite maintenance. Offer and execute software upgrades and extended product warranty. Use diagnostic tools and data-gathering techniques to troubleshoot hardware and software on product systems. Escalate and consult with internal resources regarding complex or recurring product issues to ensure swift resolution. All other duties as assigned. SUCCESS FACTORS: Highly responsive, action-oriented, with exceptional follow-through on commitments to ensure sustainable, high-quality customer results. Motivated and self-driven with a positive attitude, sound judgment, a strong sense of position responsibility, and ownership. Demonstrates meticulous attention to detail and accuracy through practical problem analysis, critical thinking, and resolution skills. Possess active listening and clear communication skills, including verbal, written, and presentation abilities (e.g., grammar, writing, and editing) to engage professionally with colleagues, vendors, and customers. Exhibits excellent interpersonal skills to handle sensitive and confidential situations with tact, poise, and diplomacy. Consistently demonstrates flexibility, strong organizational skills, and the ability to prioritize time effectively to meet deadlines. Promotes positive and collaborative relationships within a high-performance team. Foster an environment that promotes LHI's mission, vision, and values and encourages continuous improvement and accountability at all organizational levels. Ability to interpret, adapt, and apply Organization guidelines and procedures within the position and the department. Requirements: QUALIFICATIONS: A valid driver's license and passport or the ability to obtain both. Must be able to operate with a flexible schedule and be willing to travel within North America for up to 40% of a workweek, including overnight stays. Experience with cGLP/cGMP preferred. Proficiency with Salesforce CRM software preferred. Proficiency with Google G-Suite and MS Office Products required. EDUCATION AND EXPERIENCE: Associate's degree (A.A.) or equivalent from a two-year college, technical school, or military training required. A Bachelor's degree in Physical or Life Sciences; Chemistry, Physics, or Engineering preferred. A minimum of two years of proven and demonstrated experience in a Biotech pharmaceutical life science field or equivalent industry-related experience. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here represent those that employees must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the staff member is regularly required to talk and hear; frequently required to stand, walk, and sit; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; taste or smell. The staff member must occasionally lift and move up to 25 pounds. Specific vision abilities required in this job include close vision, distance vision, color, peripheral vision, depth perception, and the ability to adjust focus and differentiate fine details. This position operates in a professional office environment, laboratory setting, and light manufacturing area with mild to moderate noise levels. This position routinely uses standard office equipment and proprietary company analytical instruments regularly used in pharmaceutical industry environments. Most of the work requires mental concentration and analytical problem-solving. Disclaimer: The above information and position descriptions indicate the general nature and level of work performance by employees with this classification. Please note that the job description does not represent a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice. COMPANY INFORMATION: At Lighthouse Instruments, we consider our team to be our greatest asset. Their health and wellness are vital to the success of our organization. That's why we offer affordable, comprehensive healthcare coverage and programs for eligible employees and their families, focused on well-being and a balanced work and personal life. Our generous benefit offerings include, but are not limited to, medical, dental, vision insurance, 401 (k) retirement savings plan with an employer matching contribution, paid life and disability insurance, spending account options, paid time off, including flex time, and more! Important Application Information Only qualified applicants who are available and eligible to work in the U.S. will be considered for this position. No agency solicitations, please. Compensation details: 0 Yearly Salary PI3fbd3349c1ff-5970

Job DescriptionJob Description Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas the IT Help Desk Tier 2 Technician provides technical support and resolution for complex IT issues at the Head Office and Field Offices. ESSENTIAL DUTIES AND RESPONSIBILITIES HEALTH AND SAFETY Work in compliance with all Health and Safety rules and regulations for Cementation Be aware of any health and safety hazards or infractions and report same to Health and Safety Department Keep the IT work area clean and tidy GENERAL RESPONSIBILITIES Provide second-level support for complex technical issues relating to hardware, software, and network issues from Tier 1. Escalating unresolved tickets to Tier 3 support in a timely manner when needed. Collaborate with Tier 1 support and Tier 3 support on escalations while meeting SLA targets Effectively use Help Desk Ticket System to manage all tickets Create and maintain technical documentation on installation of software, configurations and fixes Remote site establishment, maintenance & demobilization Managing inventory & retirement of assets Ownership of small to medium ad hoc projects Other duties as assigned TRAVEL REQUIREMENTS This position has the requirement for occasional travel to our project sites and offices SUPERVISORY RESPONSIBILITIES Has no direct reports; however, is responsible for escalating, delegating, and monitoring of tickets, working with the IT department and third-party suppliers EDUCATION AND EXPERIENCE College diploma or equivalent 2 - 4 years of helpdesk experience Microsoft (MSCA) or Cisco (CCNA) or equivalent SKILLS, KNOWLEDGE & ABILITIES Able to work in a group environment Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Able to effectively prioritize workload to ensure deadlines are met Strong advanced troubleshooting and analytical skills Deep understanding of Windows, as well as user management in Active Directory In depth knowledge of servers, systems, and networks including VLANs, VPNs, DNS, DHCP, TCP/IP & troubleshooting connectivity issues. Proficient in using remote desktop software, ticketing management & knowledge of cybersecurity best practise Experience with SolidWorks/AutoCAD is considered an asset Cementation is an Equal Opportunity Employer

Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs. The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments . Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting. Support technology rollout and implementation projects across multiple locations. Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals . Provide first-level troubleshooting support to technicians, vendors, or end users. Install, repair, upgrade, and maintain computer hardware and related technology equipment . Document issues and updates using ticketing or tracking systems . Communicate effectively with internal teams, field technicians, and customers. Maintain adherence to client processes, procedures, and service level agreements (SLAs) . Assist with inventory management, reporting, and administrative tasks as required. Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously

Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs. The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting. Support technology rollout and implementation projects across multiple locations. Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals . Provide first-level troubleshooting support to technicians, vendors, or end users. Install, repair, upgrade, and maintain computer hardware and related technology equipment . Document issues and updates using ticketing or tracking systems . Communicate effectively with internal teams, field technicians, and customers. Maintain adherence to client processes, procedures, and service level agreements (SLAs) . Assist with inventory management, reporting, and administrative tasks as required. Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously

BMW of McKinney Location: 2601 N. Central Expressway, McKinney, Texas 75071 Hendrick Automotive Group is one of the largest privately held automotive retail organizations in the United States, with a strong commitment to teamwork, integrity, and delivering exceptional customer experiences. Our IT team plays a critical role in supporting dealership operations and enabling continued growth through reliable, innovative technology solutions. Position Summary The IT Support Specialist (Field/Regional) is responsible for supporting a group of dealerships within a defined geographic region. This role ensures dealership technology systems are operational, compliant, and aligned with Corporate IT standards. The RIC serves as a key liaison between dealership teams and Corporate IT, supporting both day-to-day operations and technology projects. This role may be filled as either a Field Service Technician or Regional IT Coordinator, depending on experience! Key Responsibilities Provide onsite and remote support for hardware, software, and network issues Install, maintain, and repair PCs, laptops, mobile devices, printers, and peripherals Troubleshoot and resolve technical issues; track incidents in ServiceNow Maintain IT systems and ensure compliance with corporate standards Manage computer room environments (cabling, equipment setup, cleanliness, controls) Support and coordinate IT projects (PC refreshes, IMACs, new site initiatives) Partner with vendors for equipment installation and warranty repairs Build strong relationships with dealership teammates and provide excellent customer support Train users on systems, tools, and IT best practices Qualifications: Required: 2+ years of IT support experience (field or client-facing preferred) Strong troubleshooting skills (hardware, software, basic networking) Ability to work independently and manage multiple priorities Strong communication and customer service skills Preferred: CompTIA A+ certification (or equivalent) Automotive dealership systems experience (DMS, service tools, OEM platforms) Work Environment & Travel: Based in McKinney, Texas covering McKinney, Austin, Northern California, and Louisiana. Field-based role supporting multiple dealership locations Regular regional travel required; occasional travel outside region Must be able to respond to urgent issues and short-notice travel Reporting Structure: Reports to: Manager of Field Services Compensation: Hourly position; overtime may be required Career Growth: Opportunities for advancement within IT through training, experience, and performance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .

Job Id: 798648 Field Support Client: IA-DOM-DOIT Duration: 03 Months Location: On-site, th Ave Ct SW, Cedar Rapids, IA 52404 Job Description: The Department of Management is seeking a highly skilled Field Service Support Technician. This role provides the daily, on site technical support necessary to sustain the business functions of the Department and ensure continuity of operations. THIS OPPORTUNITY IS ONGOING - CONTRACT WILL RENEW YEARLY ON 7/1 Note: Travel Requirements - Clean driving record over the past 7 years required. Mobility: Ability to travel to various sites within the CRSA region of Iowa. 100 mi at most/ 1.5 hr drive each way; Early orientation may require more travel, should settle out at 25%-30%. Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will use state fleet vehicle for travel. Essential Functions and Responsibilities Regional Technical Support and Coordination (35%) Provide timely, day-to-day technical support for site-specific IT systems and processes. Travel within the CRSA region to deliver on-site assistance and meet local operational requirements. No overnight travel required Collaborate with local and remote IT teams to align technological solutions with specific business functions. Act as a primary liaison for business units to support local resources containing IT components. Endpoint Management and Automation (25%) Manage and maintain local computer hardware, including peripherals and specialized site equipment. Ensure all systems remain secure and functional through routine firmware patching and security software management. Develop or modify automation and scripting to improve site-specific efficiency. Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus, but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell Application and Productivity Support (20%) Manage desktop productivity suites, ensuring they are accessible and properly patched. Maintain a functional understanding of site-specific applications, including installation and ongoing maintenance. Document site-specific configurations and share knowledge with the Service Management team. Network Infrastructure and Connectivity (10%) Install and configure physical networking equipment and media following DOM-DoIT standards. Cisco and Meraki Monitor site ICN circuits and external communication circuits to minimize downtime. Communicate planned maintenance and outage status to site executives and management. Administration and Compliance (10%) Track all support activities and vendor-related issues via the DOM-DoIT ITSM system. Produce step-by-step technical documentation and weekly status reports for projects and tasks. Participate in on-call rotations and team meetings as required. PRN - infrequent Mobility: Ability to travel to various sites within the CRSA region of Iowa. Contractor will need to enter into a car use agreement with DAS. Requirements Availability: Participation in an on-call rotation as necessary to support critical business functions. Technical Literacy: Proficiency in ITSM systems, scripting for automation, and network hardware configuration. Endpoint Management: Ability to manage, patch, and maintain computer hardware, firmware, and peripherals (printers, scanners, etc.). Network Admin: Proficiency in installing and config physical networking equipment and monitoring Wide Area Network or external communication circuits. Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking, ticket management, and knowledge base documentation. Proficiency in ITSM systems, scripting for automation, and network hardware configuration.

SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Shipping and Receiving Coordinator for Arcticom, LLC at 144 E. Potter Drive, Unit C, Anchorage, AK 99518. This position is responsible for installing, maintaining, and repairing wireless communication systems along with working with various RF-enabled devices such as cell phone antennas, amplifiers, two-way radios, satellite systems, and internet access points. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Recommend Appropriate Equipment and Hardware That Meets Customer Requirements Some Regional and/or Overnight Travel and On-Call Hours May Be Required Coordinate all aspects of the sales process. Perform administrative and office clerical duties as assigned: answering phones, greeting customers, assisting the manager with coordinating travel/training, returns, credits, etc. Manage Inbound & Out Bound Radio repair requests and communicate status with customers and vendors. Communicate with new and existing customers on updated sales information. Develop and improve internal Sales and Repair processes. Work with other departments that assist in fulfilling orders or providing customer service. Handling inbound sales leads to convert into sales. Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Build and maintain customer relationships both internally as well as externally. Enter new customer data and other sales data for current customers into computer database. Create Basic Programming Codeplugs (less than 12 channels) Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or Overnight Travel and On-Call Hours will Be Required QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications • Basic Electronics Background (12V and/or Low-Voltage System) • RF/Telecommunications/Networking Experience a Plus • Must Have Valid Driver's License • Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process • Associate degree in Electronics or IT • Proficient Electronics Background • Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment • Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands • Competent Operating Test Equipment (Communications Service Monitors, Wattmeter, TDRs, FDRs, Multimeters) • IP Networking Experience a Plus Knowledge, Skills, Abilities, and Other Characteristics • Microsoft 365 • Attention to Detail • Proactive in cost saving techniques • Ability to build successful relationships and close business. • Must be passionate about learning wireless products and features and applying that knowledge to provide excellent service. Preferred • A RF Certification • Understanding of RF theories, wireless protocols, and circuit design Problem-solving skills for troubleshooting RF systems NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift at least 60 lbs. or more and 10 lbs. overhead. • Operate the JLG, fork forklift, scissor lifts, skid loader, and sweeper with related certification. • Use of a two-way radio for communication. • Ability to read and interpret RF system plans and diagrams • Specific physical exertion, such as lifting, standing, bending, or reaching, is required. • Ability to climb and maintain balance on ladders and elevated walkways and work at heights of at least 30 feet but may extend to 150 feet such as top of grain leg • Good interaction skills. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. • Warehouse style surroundings with cement and tile floors. • Solution-driven • Collaborative • Periodic customer interaction SUPERVISORY RESPONSIBILITIES • No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Field Engineer 4 Nashville, TN 8 Months U.S. Citizenship is Required, due to having to possibility of having to travel to government/federal facilities. Job Description : Key Responsibilities: As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the client Call Management system using Company provide phone. Key Qualifications: Must have his/her OWN RELIABLE CAR and CAR INSURANCE 1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance may be required Police or criminal background verification clearance may be required

Salary Range: $71,310 - $106,000 The candidate will support the F/A-18 & EA-18G Integrated Product Team (IPT) Radar Team by performing developmental laboratory, ground, and flight testing of AESA Radar hardware and software. Responsibilities are not limited to the tasks outlined and may expand based on program needs. This role offers opportunities for growth and development, making it ideal for a motivated and adaptable individual ready to contribute to the success of the Radar Team. Essential Job Functions: Technical Operations & Testing: Test, troubleshoot, repair, and, when necessary, work with Level 1 Navy Maintenance to ensure AESA hardware and software are functioning correctly and available for scheduled test events. Participate in lab testing to validate all radar software file versions are accounted for prior to providing to configuration management and Fleet release. Generate radar software files, bulk data files, and theater templates, and formally document version contents and changes. Set up and maintain lab support equipment necessary for stand-alone pod operation and HWIL support for the MC labs. Asset & Test Equipment Management: Maintain a detailed log of all radar laboratory assets and repair actions taken. Maintain a detailed log of radar lab IT and test equipment, ensuring equipment is submitted to vendors for calibration or repair. Maintain configuration control of all radar laboratory assets. Generate and maintain internal radar procedures and processes. Program Coordination & Support: Maintain schedules and product deliveries with vendors for small-scale projects, including radar lab and flight test equipment, and radar IT equipment.Participate in procurement of radar lab test equipment, working with vendors to request quotes and submit and track through the AWL IT procurement process. Coordinate sending and receiving radar team-generated software to external entities to ensure proper configuration. Coordinate tech data transfer across various classified networks. Assist in managing team activity in DevOPS to ensure workflow is effectively tracked and executed. Provide optimal support for the flight test schedule utilizing available radar assets. Stakeholder Interface: Interface with all levels of the F/A-18 IPT, as well as external organizations (e.g., Boeing, NAVAIR), and exercise independent judgment and initiative to complete assigned tasks in accordance with F/A-18 IPT-defined processes. Manage professional development to maintain an understanding of new and developing technologies related to assigned tasks. Required Skills: U.S. Citizenship is required due to the sensitivity of customer-related requirements. Associate degree with 2 plus years of experience in AESA Radar support and/or Aircraft Platforms and Weapons and 7 total years of relevant experience. Will also consider candidates with high school diploma and 13 plus years of experience in in AESA Radar support or Aircraft Platforms and Weapons or an bachelor's degree with 5 plus years of experience in flight test and/or Aircraft Platforms and Weapons. Must have a Secret Clearance with the ability to obtain and maintain a Top Secret security clearance for the duration of employment. Working knowledge of MS Office (Excel/PowerPoint/Word). Effective communication skills. Highly organized with great attention to detail. Ability to work in a dynamic and collaborative environment. Able to multitask, prioritize, and manage time efficiently. Ability to travel. Avionics technician capable of troubleshooting basic electronics circuits and systems. Knowledge of 4790.26 instructions and maintenance procedures. Familiarity with detailed internal functionality of podded systems and all support equipment utilized for maintenance. Desired Skills: Familiarization with F/A-18 (All configurations) aircraft. Knowledge of Airborne Electronic Scan Aperture (AESA) system. Prior military experience with knowledge and understanding of technical manuals. NALCOMIS/OOMA Data Base and METCAL program. Tool control program, ESD procedures, and general shop/work center duties. Familiarization with Agile and the ability to work within small groups or Scrum teams.

Field Engineer 3 Oklahoma City, OK 9 Months Job Description: Key Responsibilities: As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the client Call Management system using Company provide phone. Key Qualifications: clientMust have his/her OWN RELIABLE CAR and CAR INSURANCEclient 1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance may be required Police or criminal background verification clearance may be required Screening Requirements: Must be able to complete required product training. client . Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected! General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION Full Legal Name (name that appears in drivers license) Are you eligible to work in the US? What is your zip code of residence? Do you have a working printer at home? Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers? This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with? Have you ever worked for client? If yes, please provide the dates and reason for leaving. If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.) Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.) Do you have a reliable computer and a high-speed internet connection at home that you can use for work? The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code? Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working? Job Profile Summary: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Key Responsibilities: Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Identifies and resolves systemic issues within the team. Proactively supports the needs of other team members, providing technical assistance and expertise. Contributes to improved client services metrics reporting and documentation. Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years experience in area of responsibility.

Sr. Systems Engineer - Network Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) (Weekends if/when needed) (On call once every 5 or 6 weeks) Summary Statement : You will be working with a team of experts to design, implement and maintain computer and information networks, such as local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks inside the data center and at remote locations. The ideal candidate will be a high- energy, customer focused, commitment- oriented individual always looking for opportunities to improve the technology landscape, be an active participant on project teams and want to continue advancing their career through continuous learning and consistently delivering on commitments. What You Will Be Doing: For remote sites: Design and configure network architecture, including routers, switches, firewalls, and VPNs. Monitor and optimize network performance to maximize efficiency and availability. Develop and enforce network security standards (ACLs) to protect against unauthorized access. Supervise, mentor, and delegate work to junior network engineers and technicians. Evaluate, research, and implement new networking technologies and standards. Prepare reports on network performance, incidents, and infrastructure improvements for leadership. Collaborate with IT managers, systems engineers, and project managers to align network operations with organizational goals. For the Data Center, you will ensure the efficient operation of servers, networks, and other infrastructure, focusing on uptime, scalability, and security. This role includes troubleshooting, upgrading hardware and software, and implementing disaster recovery plans. The Sr. System Engineer - Network is responsible for installing and maintaining remote locations networks and will participate or own multiple projects that have department or enterprise division-wide implications and impact. Such efforts will require cross-function involvement with IT groups and will include 5-10% travel. They are responsible for giving direct input into project plans including timelines, milestones, goals, and ownership. The position requires the ability to participate in after-hours tasks such as on-call responsibilities and organizational outage windows. Major Responsibilities: Technology: • Management, maintenance, updating, and support of Company's WAN with a thorough understanding of routing protocols. • Identification and correction of location network connectivity issues. • Understanding and execution of TCP/IP skills and IP address subnetting. • Manage traffic in and out of network hardware (routers) to ensure maximum utilization. Project Management: • Participate in the development and planning of projects. • Identify and recommend solutions to meet customer needs and implement chosen solutions. • Manage projects from identification of need to implementation and ongoing monitoring of system/solution performance. Analytics: • Involved in analyzing system/software performance and adjusting network specifications based on any identified problems • Analyze network connectivity to ensure that hardware is utilized at its highest capacity • Perform network analysis and disaster recovery planning and testing for the Company's WAN environment. Customer Experience: • Communicate with client groups on a regular basis to determine needs • Work closely with customer leadership and project team during scope development and option analysis phase. • Manage the projects and/or solutions to client group expectations Qualifications: Associates degree required, advanced degrees preferred Cisco (CCIE/CCNP/CCDA/CCDP) - preferred Large scale NOC experience preferred 10 years of functional experience 2+ years of project management (including mid-to-large scale projects, and managing multiple projects at one time) Demonstrated in-depth knowledge of LAN/WAN support and engineering design for voice, data and video networks at Access, Aggregation, and Core network locations as well as Wi-Fi. Thorough understanding of modern service provider TCP/IP data networks using standards and technologies including but not limited to: MPLS, BGP4, EIGRP, QOS Experience and full fluency in the following hardware/software (depending on role): Aruba tools (routers, switches, APs) Cisco tools (routers, switches, APs) Cisco Nexus NXOS and/or Cisco ACI SolarWinds Network Management Tool MPLS Site to Site SDWAN Site-to-Site VPN implementations Infoblox IPAM Management / InfoBlox DNS/DHCP IP Addressing schemes. Bandwidth / Circuit monitoring tools. Microsoft office applications (including Visio) Router, Switch and IP configuration experience is required Wireless Infrastructure knowledge is preferred including but not limited to Autonomous and Lightweight Architectures, 3G/4G/5G, 802.1x and other security conscious implementations including VPN solutions. Regular, predictable, and full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, travel as necessary, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:

Field Engineer 4 READING, PA 9 Months Payrate- 24.29$/hr JOB DESCRIPTION Key Responsibilities: As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the client Call Management system using Company provide phone. Key Qualifications: clientMust have his/her OWN RELIABLE CAR and CAR INSURANCEclient 1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance may be required Police or criminal background verification clearance may be required Screening Requirements: Must be able to complete required product training. client . Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected! General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION Full Legal Name (name that appears in drivers license) Are you eligible to work in the US? What is your zip code of residence? Do you have a working printer at home? Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers? This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with? Have you ever worked for client? If yes, please provide the dates and reason for leaving. If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.) Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.) Do you have a reliable computer and a high-speed internet connection at home that you can use for work? The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code? Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working?

Job DescriptionJob DescriptionCompany Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.