CHRISTUS Health
San Antonio, Texas
Description Summary: The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. This role requires excellent collaboration and communication skills to translate complex requirements into functional architecture. Responsibilities: Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans Researches and participates in beta testing of new systems and technologies in order to better evaluate their suitability to the CHRISTUS environment Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology Participates in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships Maintains in-depth knowledge and current certification in various areas of information technology Responsible for infrastructure design, performance modeling and capacity planning. Independently provides guidance and leadership on architecture design initiatives. Demonstrates ability to lead team through complex system design and implementation initiatives. Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities. Works with various technical resources across the team to facilitate the development of technical standards. Possesses communication skills and ability to develop and present solutions to all levels of management, including executive levels. Participates in requirements gathering, discovery, and interfacing with technical and business teams - establishing credibility in terms of experience, presentation and leadership of solutions development. Evaluates proposed new systems, system changes and additions, provides oversight into the decision process. Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Possesses the skill to develop strong and positive relationships with management at all levels. Demonstrates an advanced level of business strategies understanding, applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Requirements: Bachelor's degree in Computer Science, Information Systems or a related field. Minimum Four (4) years of experience in large corporate systems environments working with complex IT systems. Minimum Four (4) years of hands-on experience in infrastructure engineering, software development, system administration, system architecture, application architecture or data system architecture. Minimum Four (4) years of hands-on experience with system or application performance modeling and tuning. TOGAF (The Open Group Architecture Framework) certification is preferred. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. This role requires excellent collaboration and communication skills to translate complex requirements into functional architecture. Responsibilities: Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans Researches and participates in beta testing of new systems and technologies in order to better evaluate their suitability to the CHRISTUS environment Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology Participates in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships Maintains in-depth knowledge and current certification in various areas of information technology Responsible for infrastructure design, performance modeling and capacity planning. Independently provides guidance and leadership on architecture design initiatives. Demonstrates ability to lead team through complex system design and implementation initiatives. Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities. Works with various technical resources across the team to facilitate the development of technical standards. Possesses communication skills and ability to develop and present solutions to all levels of management, including executive levels. Participates in requirements gathering, discovery, and interfacing with technical and business teams - establishing credibility in terms of experience, presentation and leadership of solutions development. Evaluates proposed new systems, system changes and additions, provides oversight into the decision process. Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Possesses the skill to develop strong and positive relationships with management at all levels. Demonstrates an advanced level of business strategies understanding, applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Requirements: Bachelor's degree in Computer Science, Information Systems or a related field. Minimum Four (4) years of experience in large corporate systems environments working with complex IT systems. Minimum Four (4) years of hands-on experience in infrastructure engineering, software development, system administration, system architecture, application architecture or data system architecture. Minimum Four (4) years of hands-on experience with system or application performance modeling and tuning. TOGAF (The Open Group Architecture Framework) certification is preferred. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
JPS Tech Solutions LLC
Chicago, Illinois
Job Title: ServiceNow Architect Experience Required: 12+ Years Location: Chicago, IL (Remote flexibility may apply depending on client need) Duration: 12+ Months Contract Position Overview We are seeking an experienced ServiceNow Architect to lead the design, implementation, and optimization of enterprise ServiceNow solutions that support ongoing digital transformation and ITSM modernization initiatives. This role involves both strategic architectural planning and hands-on configuration, data modeling, and integration work across large-scale enterprise environments. The ideal candidate will have extensive experience with ServiceNow modules, enterprise data modeling, integrations, and end-to-end platform architecture. Key Responsibilities Lead the design, configuration, and implementation of ServiceNow applications and custom solutions across ITSM, ITOM, CMDB, and Discovery. Develop and maintain enterprise data models to support configuration items (CIs), business services, and infrastructure assets. Architect integrations between ServiceNow and enterprise systems including network operations, HR, Finance, asset management, monitoring, and cloud platforms. Define data mapping, normalization, and reconciliation strategies for CMDB and integrated systems. Collaborate with stakeholders on data governance, lifecycle management, and schema design standards. Provide hands-on technical leadership to ServiceNow development teams in scripting, workflow design, and best-practice data architecture. Partner with network, infrastructure, and cloud teams to support accurate data exchange with systems such as Cisco DNA, AWS, Azure, VMware, and monitoring tools. Support automation and AI-driven operations including predictive intelligence and event correlation initiatives. Develop architecture documentation including system diagrams, integration models, and data dictionaries. Ensure compliance with cybersecurity, enterprise architecture standards, and ISO/NIST frameworks. Required Qualifications Minimum 12+ years of overall IT experience with at least 5+ years architecting ServiceNow enterprise solutions. Strong hands-on expertise in CMDB data modeling, CI relationships, and Discovery implementations. Proven experience integrating ServiceNow with enterprise systems such as SAP, Oracle, Splunk, Azure AD, SolarWinds, and OSS/BSS. Proficiency in ServiceNow scripting, Flow Designer, IntegrationHub, REST/SOAP APIs, JSON. Advanced understanding of ITSM, ITOM, CMDB, Discovery, and Event Management. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) are required. Preferred certifications: Certified Technical Architect (CTA) or Certified Master Architect (CMA Ability to translate business needs into scalable technical architecture. Strong communication and cross-functional collaboration skills. Preferred Skills Experience with telecom systems and network inventory data models. Hands-on experience with data federation and synchronization across multiple ServiceNow instances. Exposure to telecom technology environments or similar enterprise ecosystems. Experience with data quality, normalization, and schema validation tools. Knowledge of ITIL 4, process governance, and automation strategy.
Job Title: ServiceNow Architect Experience Required: 12+ Years Location: Chicago, IL (Remote flexibility may apply depending on client need) Duration: 12+ Months Contract Position Overview We are seeking an experienced ServiceNow Architect to lead the design, implementation, and optimization of enterprise ServiceNow solutions that support ongoing digital transformation and ITSM modernization initiatives. This role involves both strategic architectural planning and hands-on configuration, data modeling, and integration work across large-scale enterprise environments. The ideal candidate will have extensive experience with ServiceNow modules, enterprise data modeling, integrations, and end-to-end platform architecture. Key Responsibilities Lead the design, configuration, and implementation of ServiceNow applications and custom solutions across ITSM, ITOM, CMDB, and Discovery. Develop and maintain enterprise data models to support configuration items (CIs), business services, and infrastructure assets. Architect integrations between ServiceNow and enterprise systems including network operations, HR, Finance, asset management, monitoring, and cloud platforms. Define data mapping, normalization, and reconciliation strategies for CMDB and integrated systems. Collaborate with stakeholders on data governance, lifecycle management, and schema design standards. Provide hands-on technical leadership to ServiceNow development teams in scripting, workflow design, and best-practice data architecture. Partner with network, infrastructure, and cloud teams to support accurate data exchange with systems such as Cisco DNA, AWS, Azure, VMware, and monitoring tools. Support automation and AI-driven operations including predictive intelligence and event correlation initiatives. Develop architecture documentation including system diagrams, integration models, and data dictionaries. Ensure compliance with cybersecurity, enterprise architecture standards, and ISO/NIST frameworks. Required Qualifications Minimum 12+ years of overall IT experience with at least 5+ years architecting ServiceNow enterprise solutions. Strong hands-on expertise in CMDB data modeling, CI relationships, and Discovery implementations. Proven experience integrating ServiceNow with enterprise systems such as SAP, Oracle, Splunk, Azure AD, SolarWinds, and OSS/BSS. Proficiency in ServiceNow scripting, Flow Designer, IntegrationHub, REST/SOAP APIs, JSON. Advanced understanding of ITSM, ITOM, CMDB, Discovery, and Event Management. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) are required. Preferred certifications: Certified Technical Architect (CTA) or Certified Master Architect (CMA Ability to translate business needs into scalable technical architecture. Strong communication and cross-functional collaboration skills. Preferred Skills Experience with telecom systems and network inventory data models. Hands-on experience with data federation and synchronization across multiple ServiceNow instances. Exposure to telecom technology environments or similar enterprise ecosystems. Experience with data quality, normalization, and schema validation tools. Knowledge of ITIL 4, process governance, and automation strategy.