3 jobs found

Security Sensitive Position?: Yes Hours of Work: 8:00 AM - 5:00 PM M-F Posting Number: TSU203377 Official TSU Title: SR WEB UX DEVELOPER Grant Title: N/A Job Description Summary / TWC Summary: Under general supervision is responsible to develop and maintain the university's website and sub-sites, ensure to deliver high-quality web-based user experiences and innovative application interfaces that support and meet the needs of the university's web services. Suggests areas for improvement in internal processes along with possible solutions. Essential Duties Summary: Serves as Web Manager to TSU Website & Sub-sites ( ) with regard to use of the content management system (Modern Campus, Cascade CMS, WordPress, HTML, JavaScript and Database web related service request management and consultations. Conducts CMS training as needed for the Marketing Coordinator and Content Managers. Design and management Web Form (Gravity forma and CoffeeCup) and front desk kiosk design and management to ensure university's online form flexibility. Performs administrator roles, account, navigation, template management and Web accessibility, broken link management. Analyzes website traffic and user engagement metrics via the CMS, Google Analytics, and other tools. Utilizes Search Engine Optimization (SEO) strategies to maximize TSU's online presence. New website development: design/develop applicable user flows, User-Interface (UI) wireframes, storyboards and other artifacts as needed. Oversee user research, usability testing, and design testing for projects. Manages Mobile App Content Management (MyTSU App) - Unified including crate a new app and update the content. Performs Live Streaming/Event Recording and management the webpage related along with video contents; Board of Regents meeting, Spring/Winter Commencement, and other events. Performs other job-related duties as assigned. % FTE: 1.0 Hiring Range: $69,333.15 - $88,399.77 Education: Bachelor's degree in Computer Science or related field is preferred. Required Licensing/Certification: N/A Knowledge, Skills, and Abilities: Knowledge of: Policies, procedures, and practices. Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the "go-to" expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations. Microsoft Office Professional or similar applications. Skill in: Detail oriented. Effective customer service. Problem-solving and decision-making. Multitasking and time management. Both verbal and written communication. Ability to: Prepare detailed reports. Use job-related software and systems. Work Experience: Four (4) years of job-related hands-on support experience. Working/Environmental Conditions: Routine office environment. Sitting or standing in one location much of the time. Some stooping, lifting, or carrying objects light weight may be required. Use of video display terminal. UA EEO Statement: It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act. Manual of Administrative Policies and Procedures Open Until Filled (overrides close field) : Yes Special Instructions to Applicants: Open to all applicants.

Requisition: S Title: Specialist I - Testing Specialist I (part-time, hourly) - 2 positions to be filled FLSA status: Non-Exempt Hiring Salary: $15.00 per hour: This position is a pay grade 2. Please see Pay Grade Table at: This is a part-time, hourly, non-benefits eligible position working 19 hours or less per week. Occupational Category: Technical/Para-Professional Department: Testing Center Division: Division of Enrollment Open Date: 11/06/2025 Open Until Filled: Yes Educational and Experience Requirement: High School graduate or G.E.D. equivalent. Associate degree desirable. Higher-education experience in standardized and academic testing preferred. Nature & Purpose of Position: Provides essential front-line support to the Testing Center, assisting in both proctoring exams and front-desk operations. Working closely with the Coordinator II, this role ensures a welcoming, efficient environment for students, faculty, and community members. Primary Responsibilities: Supports the Testing Center's mission by proctoring exams in accordance with established policies, ensuring test security, and assisting candidates through the check-in and test-taking process. Monitors test sessions vigilantly to maintain exam integrity, addresses any disruptions professionally, and promptly reports issues to the Coordinator II or Director. Assists with front-desk responsibilities, welcoming candidates, answering phones, and providing information on Testing Center policies and procedures. Responds to basic inquiries, phone and email, in a friendly, helpful manner and refers more complex questions or issues to the Coordinator II or Director. Maintains a positive, customer-focused demeanor to ensure a supportive environment for all who interact with the Testing Center. Aids in coordinating candidate check-ins, appointment scheduling, and daily activity flow within the Center to ensure smooth operations. Assists with daily Center preparations and confirming appointments, providing flexibility and support during peak testing times. Assists in the consistent communication of Testing Center policies and procedures to candidates, faculty, and staff. Follows established guidelines for exam administration and Center operations, ensuring compliance with testing standards. Maintains awareness of any procedural updates and participates in required training to stay informed on Testing Center policies. Assists in maintaining accurate records and contributes to reporting processes as directed by the Coordinator II or Director to support data-driven decision-making. Demonstrates a friendly, professional attitude in all interactions, focused on delivering a positive experience to students, faculty, and community members. Ensures each candidate feels supported and informed, aligning with the Testing Center's customer-first approach. Performs other related duties as assigned. Other Specifications: Comfortable using standard office software and testing platforms, with the ability to quickly adapt to specific Testing Center systems. Capable of basic troubleshooting of testing equipment under supervision, reporting technical issues promptly to the Coordinator II. Maintains composure and efficiency in a fast-paced environment, managing multiple tasks and changing priorities smoothly. Participates in ongoing training and maintains required certifications for Testing Center operations. Occasional participation in weekend shifts and evenings required, with occasional travel to The Woodlands Center location for university events. This position requires flexibility, attention to detail, and a commitment to customer service to enhance the Center's overall effectiveness. The Part-Time Specialist will work on a rotational schedule up to 19 hours per week, as needed, based on Center demand and needs. Full Time Part Time: Part Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report

Requisition: ST Title: Student Employee-IT Engagement-IT Service Desk Employee Class: Student Employee College Work Study Position: No Department: IT Engagement Division: Information Technology Hours per week: 15-26 Hiring Rate: $10.00 Preferred Student Classification: Freshman, Sophomores, and Juniors Nature & Purpose of Position: NATURE & PURPOSE OF POSITION: Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to internal and external clients. SUPERVISION GIVEN & RECEIVED: Receives general supervision and mentoring from Service Desk Manager and full-time technicians. Serve as a mentor and source of support for other student workers. PRIMARY RESPONSIBILITIES . Provide timely, consistent, and quality technical support for SHSU constituents experiencing technology issues and maintain accurate and thorough records of all interactions. Maintain confidentiality and security of data observed in carrying out job duties. Participate in, and provide recommendations for on, Service Desk continuous improvement efforts to better meet client or university needs. Write/Maintain Review documentation and/or flag for correction of knowledge articles using the IT Knowledge Base. Resolve incidents or fulfill service requests following the established policies and procedures while meeting the established Service Level Agreements or Operation Level Agreements. Actively participate in a collaborative team environment where ideas, resources, knowledge and mutual respect are shared. Other duties as assigned. OTHER SPECIFICATIONS: Must be able to work 15 to 26 hours per week. The Service Desk is often an environment in which the employee will be exposed to fast-paced working conditions. The employee must be willing to accommodate these varying situations in addition to possessing the following essential skills: Good customer service, communication, and problem-solving skills. Dependability. Team-oriented. Other Requirements for the Position: EDUCATION & EXPERIENCE REQUIREMENTS: Must be a current SHSU student enrolled in a minimum of six (6) semester hours with a SHSU GPA of 2.5 or greater. Must be able to demonstrate basic computer competencies and knowledge. IT, Service Desk or customer service job experience preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. International Students - please visit the following website for more information on employment requirements and eligibility: . Open Date: 11/07/2025 Contact Name & Title: Norma Vazquez Contact Phone: Contact Email: Contact Building & Room #: AB1 145 EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report