Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud. We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide. The role will involve working in a fast paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross functional projects. If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity work cross-functionally and across multiple regions. You will have the opportunity to build new programs ground up and scale existing programs/ initiatives. The Program Manager will: - Create funding request narratives to provide concise, clear, and consistent details describing how requested funding supports customers by delivering needed capacity. - Drive effective teamwork, communication, collaboration across multiple disparate groups with competing priorities to assemble business reports and capacity delivery funding requests. - Maintain funding request progress tracker to ensure requests' timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process. - Determine and monitor key metrics to measure and evaluate program performance - Develop process improvement ideas to drive improvements to the manual parts of the process under your control and recommend solutions to other teams for improvements to the overall process. - Collaborate with technical program managers and demand/supply planners on the team in order to competently represent the team to other stakeholder groups. - Own project status communication consistently providing clear and concise summaries for the team's funding requests to leadership. - Have a good working relationship with finance, build teams, sourcing partners, supply and demand teams, and other teams as needed. Recognize discordant views and lead constructive dialogue to resolve them. - Proactively mitigate risks to delivering capacity by following through on funding request approvals throughout the process. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of program or project management experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field PREFERRED QUALIFICATIONS - 4+ years of driving process improvements experience - 4+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 82 800.00 USD annually
04/05/2026
Full time
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud. We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide. The role will involve working in a fast paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross functional projects. If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity work cross-functionally and across multiple regions. You will have the opportunity to build new programs ground up and scale existing programs/ initiatives. The Program Manager will: - Create funding request narratives to provide concise, clear, and consistent details describing how requested funding supports customers by delivering needed capacity. - Drive effective teamwork, communication, collaboration across multiple disparate groups with competing priorities to assemble business reports and capacity delivery funding requests. - Maintain funding request progress tracker to ensure requests' timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process. - Determine and monitor key metrics to measure and evaluate program performance - Develop process improvement ideas to drive improvements to the manual parts of the process under your control and recommend solutions to other teams for improvements to the overall process. - Collaborate with technical program managers and demand/supply planners on the team in order to competently represent the team to other stakeholder groups. - Own project status communication consistently providing clear and concise summaries for the team's funding requests to leadership. - Have a good working relationship with finance, build teams, sourcing partners, supply and demand teams, and other teams as needed. Recognize discordant views and lead constructive dialogue to resolve them. - Proactively mitigate risks to delivering capacity by following through on funding request approvals throughout the process. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of program or project management experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field PREFERRED QUALIFICATIONS - 4+ years of driving process improvements experience - 4+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 82 800.00 USD annually
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process . click apply for full job details
Job Title: Health Policy Specialist Location / Hours: San Juan, Puerto Rico / Full-Time Type of Contract: Fixed Term Contract (through December 2026) Overview Of The Organization The Puerto Rico Science, Technology and Research Trust ("PRSTRT" or "Trust") is a private non-profit organization created in 2004 to encourage and promote innovation, transfer, and commercialization of technology and creation of jobs in the technology sector. We contribute to Puerto Rico's public policy for science, technology, research, and development. The Trust's mission is to invest, facilitate and build capacity to continually advance Puerto Rico's economy and its citizens' well-being through innovation-driven enterprises, science, technology, research, and public health. Our vision is that Puerto Rico is a globally recognized innovation hub. The Puerto Rico Public Health Institute (PRPHI), established in 2019, is a program of the PRSTRT. We serve as a public health institute for Puerto Rico with the purpose of promoting innovative, evidence-based public health practices to achieve systematic health improvements, increase access to health programs, and reduce inequities in the communities of Puerto Rico. We serve as a trusted ally working with health equity and social determinants of health, in collaboration with public and private partners to identify and execute community driven, evidence-based solutions. Purpose The Health Policy Specialist is responsible for providing strategic program support; conducting policy analysis; tracking policy changes and sharing updates; developing policy briefs and other products; coordinating multisectoral working groups; and contributing to initiatives that expand access to healthcare and digital health. Work shall be conducted in accordance with all applicable Federal, State, and local laws, and PRSTRT/PRPHI policies and procedures. Key Responsibilities And DutiesStrategic Program Support Provide policy guidance and recommendations on topics including, but not limited to, healthcare access and innovation, telehealth expansion, and digital health. Collaborate with PRPHI teams on research, grant writing, and other cross-cutting projects. Policy Analysis Monitor, analyze, interpret, and provide updates about federal, Puerto Rico, and municipal health policies including but not limited to telehealth, digital health, health IT, data governance, and reimbursement. Develop policy briefs, policy comments and recommendations, and other policy-related products. Research & Evaluation Track emerging health practices and technologies including but not limited to digital health, AI in healthcare, remote monitoring, and health IT standards. Conduct landscape analyses on policy adoption, gap analyses, needs assessments and other research. Identify programmatic or policy gaps and propose plans to address them. Support evaluation efforts, including metrics development and data interpretation. Working Groups Coordination Coordinate multisectoral working group meetings, workshops, advisory committees, forums, and other collaborative initiatives. Develop briefing materials, presentations, and reports for the working groups. Stakeholder Engagement Liaise and support engagements with government agencies, healthcare providers, community organizations, academic institutions, industry partners, and other stakeholders. This could involve participating in virtual and in-person events across Puerto Rico. Communication & Reporting Communicate regularly with the PRPHI Division Director and Supervisor regarding project activities, progress and outcomes. Prepare written reports, update internal metrics, and deliver presentations as required. Additional responsibilities may be assigned as deemed necessary by the Executive Director, immediate supervisor. Since our organization is going to change to meet the needs of new designations, you can expect, anticipate, and assume that your job description will change to meet this challenge. Qualifications & Technical Job Requirements Ability to successfully engage with a wide range of stakeholders. Ability to work effectively in a dynamic environment. Self-starter with the ability to manage multiple projects under strict timelines. Strong interpersonal skills and ability to influence at multiple organizational levels. Excellent oral and written communication skills in English and Spanish, including the ability to translate complex policy into clear, actionable insights. Strong work ethic and ability to maintain high professional and ethical standards. Proficiency in Microsoft Office applications and comfort with digital tools, online platforms, and data analysis. Ability to occasionally travel throughout Puerto Rico, including rural or hard-to-access areas. Must hold a valid Puerto Rico driver's license and comply with PRSTRT safety guidelines. Experience & Educational Requirements Bachelor's degree required in Public Health, Public Policy, Health Administration, or related field. At least three (3) years of experience in policy or relevant health-related roles. Master's degree preferred (MPH, MPP, MHA, JD, or related). Experience working with Puerto Rico government agencies is a plus. Familiarity with Centers for Medicare & Medicaid Services (CMS) regulations, HIPAA, interoperability rules, and digital health policies is a plus. The Trust is an equal opportunity employer; we strive to maintain a workplace atmosphere that is free from discrimination. To those ends, the Trust provides equal employment opportunities without regard to race, color, sex, sexual orientation, age, marital status, national origin, social status, political affiliation, religion, physical or mental disability, veteran status, perceived or real domestic violence victim status, sexual harassment victim status, stalking victim status, and/or any other basis protected by law.
04/02/2026
Full time
Job Title: Health Policy Specialist Location / Hours: San Juan, Puerto Rico / Full-Time Type of Contract: Fixed Term Contract (through December 2026) Overview Of The Organization The Puerto Rico Science, Technology and Research Trust ("PRSTRT" or "Trust") is a private non-profit organization created in 2004 to encourage and promote innovation, transfer, and commercialization of technology and creation of jobs in the technology sector. We contribute to Puerto Rico's public policy for science, technology, research, and development. The Trust's mission is to invest, facilitate and build capacity to continually advance Puerto Rico's economy and its citizens' well-being through innovation-driven enterprises, science, technology, research, and public health. Our vision is that Puerto Rico is a globally recognized innovation hub. The Puerto Rico Public Health Institute (PRPHI), established in 2019, is a program of the PRSTRT. We serve as a public health institute for Puerto Rico with the purpose of promoting innovative, evidence-based public health practices to achieve systematic health improvements, increase access to health programs, and reduce inequities in the communities of Puerto Rico. We serve as a trusted ally working with health equity and social determinants of health, in collaboration with public and private partners to identify and execute community driven, evidence-based solutions. Purpose The Health Policy Specialist is responsible for providing strategic program support; conducting policy analysis; tracking policy changes and sharing updates; developing policy briefs and other products; coordinating multisectoral working groups; and contributing to initiatives that expand access to healthcare and digital health. Work shall be conducted in accordance with all applicable Federal, State, and local laws, and PRSTRT/PRPHI policies and procedures. Key Responsibilities And DutiesStrategic Program Support Provide policy guidance and recommendations on topics including, but not limited to, healthcare access and innovation, telehealth expansion, and digital health. Collaborate with PRPHI teams on research, grant writing, and other cross-cutting projects. Policy Analysis Monitor, analyze, interpret, and provide updates about federal, Puerto Rico, and municipal health policies including but not limited to telehealth, digital health, health IT, data governance, and reimbursement. Develop policy briefs, policy comments and recommendations, and other policy-related products. Research & Evaluation Track emerging health practices and technologies including but not limited to digital health, AI in healthcare, remote monitoring, and health IT standards. Conduct landscape analyses on policy adoption, gap analyses, needs assessments and other research. Identify programmatic or policy gaps and propose plans to address them. Support evaluation efforts, including metrics development and data interpretation. Working Groups Coordination Coordinate multisectoral working group meetings, workshops, advisory committees, forums, and other collaborative initiatives. Develop briefing materials, presentations, and reports for the working groups. Stakeholder Engagement Liaise and support engagements with government agencies, healthcare providers, community organizations, academic institutions, industry partners, and other stakeholders. This could involve participating in virtual and in-person events across Puerto Rico. Communication & Reporting Communicate regularly with the PRPHI Division Director and Supervisor regarding project activities, progress and outcomes. Prepare written reports, update internal metrics, and deliver presentations as required. Additional responsibilities may be assigned as deemed necessary by the Executive Director, immediate supervisor. Since our organization is going to change to meet the needs of new designations, you can expect, anticipate, and assume that your job description will change to meet this challenge. Qualifications & Technical Job Requirements Ability to successfully engage with a wide range of stakeholders. Ability to work effectively in a dynamic environment. Self-starter with the ability to manage multiple projects under strict timelines. Strong interpersonal skills and ability to influence at multiple organizational levels. Excellent oral and written communication skills in English and Spanish, including the ability to translate complex policy into clear, actionable insights. Strong work ethic and ability to maintain high professional and ethical standards. Proficiency in Microsoft Office applications and comfort with digital tools, online platforms, and data analysis. Ability to occasionally travel throughout Puerto Rico, including rural or hard-to-access areas. Must hold a valid Puerto Rico driver's license and comply with PRSTRT safety guidelines. Experience & Educational Requirements Bachelor's degree required in Public Health, Public Policy, Health Administration, or related field. At least three (3) years of experience in policy or relevant health-related roles. Master's degree preferred (MPH, MPP, MHA, JD, or related). Experience working with Puerto Rico government agencies is a plus. Familiarity with Centers for Medicare & Medicaid Services (CMS) regulations, HIPAA, interoperability rules, and digital health policies is a plus. The Trust is an equal opportunity employer; we strive to maintain a workplace atmosphere that is free from discrimination. To those ends, the Trust provides equal employment opportunities without regard to race, color, sex, sexual orientation, age, marital status, national origin, social status, political affiliation, religion, physical or mental disability, veteran status, perceived or real domestic violence victim status, sexual harassment victim status, stalking victim status, and/or any other basis protected by law.
Description Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technology leaders who possess a unique balance of business knowledge, effective interpersonal skills, team leadership, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on leading a team supporting customers looking to enhance their business or operational outcomes through the use of advanced and emerging technologies by deploying Generative AI (or broader Data Science). You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to meet the specific needs of the customer, and extend that use to other customers. You will leverage and refine a programmatic approach to help customers measure and drive their business metrics. As a trusted customer advocate you will lead a team of Strategist that assess and provide best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the role. Key job responsibilities Lead a team helping customers explore the art of the possible with generative AI Engage with various AWS teams, including applied scientists, solutions architects, business development, industry specialists, and partners Drive large complex opportunities, either personally or through your team, from ideation, through vision building and scoping, all the way to closure and participate in the delivery Educate customers on the value proposition of generative AI, and broader AWS services, and participate in business discussions to identify the intended success metrics Effectively evangelize and enable various AWS teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field 10+ years of external or internal customer facing, project and team management experience Experience with writing communications such as strategy papers or white papers Experience participating in the sales lifecycle (directly or indirectly) Experience launching technical programs, projects, or related work that include the following: artificial intelligence, machine learning, generative AI Preferred Qualifications Experience with presenting to audiences of 5 to 50 people of various levels (developers to executives) and backgrounds (business, technical, operations) Passion for educating, training, designing, and building solutions for a diverse and challenging set of customers Excellent understanding of industry-specific large-scale solutions Experience working as an industry practitioner, delivery lead, or industry executive Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
04/02/2026
Full time
Description Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technology leaders who possess a unique balance of business knowledge, effective interpersonal skills, team leadership, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on leading a team supporting customers looking to enhance their business or operational outcomes through the use of advanced and emerging technologies by deploying Generative AI (or broader Data Science). You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to meet the specific needs of the customer, and extend that use to other customers. You will leverage and refine a programmatic approach to help customers measure and drive their business metrics. As a trusted customer advocate you will lead a team of Strategist that assess and provide best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the role. Key job responsibilities Lead a team helping customers explore the art of the possible with generative AI Engage with various AWS teams, including applied scientists, solutions architects, business development, industry specialists, and partners Drive large complex opportunities, either personally or through your team, from ideation, through vision building and scoping, all the way to closure and participate in the delivery Educate customers on the value proposition of generative AI, and broader AWS services, and participate in business discussions to identify the intended success metrics Effectively evangelize and enable various AWS teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field 10+ years of external or internal customer facing, project and team management experience Experience with writing communications such as strategy papers or white papers Experience participating in the sales lifecycle (directly or indirectly) Experience launching technical programs, projects, or related work that include the following: artificial intelligence, machine learning, generative AI Preferred Qualifications Experience with presenting to audiences of 5 to 50 people of various levels (developers to executives) and backgrounds (business, technical, operations) Passion for educating, training, designing, and building solutions for a diverse and challenging set of customers Excellent understanding of industry-specific large-scale solutions Experience working as an industry practitioner, delivery lead, or industry executive Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Yoh, A Day & Zimmermann Company
San Francisco, California
Sr. Account Executive - Technology & Finance Ethics Officer Title: Helpdesk Specialist with A/V experience Location: San Francisco, CA Schedule: Fully onsite As a member of the On site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day to day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main Notes 2+ years of on site technical support experience, or a degree in a related discipline Strong hands on A/V technical support experience supporting equipment in meeting rooms using Microsoft Surface Hubs, Crestron, Microsoft Teams Rooms, Condeco, Barco Click Share, Poly Com, Pano, Cisco, and other A/V equipment Broad knowledge of AV technology (doesn't need to be a designer or even SME) but will need to understand conference room AV design concepts. This will help when troubleshooting conference room issues - e.g., through process of elimination and understanding how devices are connected Excellent customer service skills, meeting with users in person to resolve complex technology issues Coordinate, track, and maintain inventory Document and track the status of inquiries, coordinate appropriate responses and follow up to ensure customer satisfaction using Service Now Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications Trainable, professional and punctual Independent - able to work with remote support from the office Self starter and problem solver - not afraid to ask questions Comfortable handling a lot of calls and heavy IT ticketing, ranging in levels of difficulty Mac & iOS presence Nice to Haves Certification in Avixa CTS series ANP - Audiovisual Network Professional Certification Audio Visual Responsibilities of an On Site Technician Microsoft Surface Hubs - understand how to configure surface hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary Crestron - diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections, ensure proper network communication, fix audio issues such as volume control and microphone functionality, troubleshoot video issues such as display problems and resolution settings Microsoft Teams Rooms - diagnose and resolve connectivity issues, ensure proper connection to internal network, troubleshoot user interface issues, touch panel responsiveness, and meeting controls, ensure interface displays meeting information and controls properly Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, monitors/kiosks) Estimated Min Rate: $30.00 Estimated Max Rate: $37.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly ePayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice:
04/02/2026
Full time
Sr. Account Executive - Technology & Finance Ethics Officer Title: Helpdesk Specialist with A/V experience Location: San Francisco, CA Schedule: Fully onsite As a member of the On site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day to day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main Notes 2+ years of on site technical support experience, or a degree in a related discipline Strong hands on A/V technical support experience supporting equipment in meeting rooms using Microsoft Surface Hubs, Crestron, Microsoft Teams Rooms, Condeco, Barco Click Share, Poly Com, Pano, Cisco, and other A/V equipment Broad knowledge of AV technology (doesn't need to be a designer or even SME) but will need to understand conference room AV design concepts. This will help when troubleshooting conference room issues - e.g., through process of elimination and understanding how devices are connected Excellent customer service skills, meeting with users in person to resolve complex technology issues Coordinate, track, and maintain inventory Document and track the status of inquiries, coordinate appropriate responses and follow up to ensure customer satisfaction using Service Now Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications Trainable, professional and punctual Independent - able to work with remote support from the office Self starter and problem solver - not afraid to ask questions Comfortable handling a lot of calls and heavy IT ticketing, ranging in levels of difficulty Mac & iOS presence Nice to Haves Certification in Avixa CTS series ANP - Audiovisual Network Professional Certification Audio Visual Responsibilities of an On Site Technician Microsoft Surface Hubs - understand how to configure surface hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary Crestron - diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections, ensure proper network communication, fix audio issues such as volume control and microphone functionality, troubleshoot video issues such as display problems and resolution settings Microsoft Teams Rooms - diagnose and resolve connectivity issues, ensure proper connection to internal network, troubleshoot user interface issues, touch panel responsiveness, and meeting controls, ensure interface displays meeting information and controls properly Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, monitors/kiosks) Estimated Min Rate: $30.00 Estimated Max Rate: $37.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly ePayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice:
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries . click apply for full job details
04/02/2026
Full time
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries . click apply for full job details
ServiceNow - Enterprise Service Management Transformation - Senior Manager, Tech Consulting - Open Location Location: Anywhere in Country Join us at EY to shape your future with confidence. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Senior Manager you will play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. Your Key Responsibilities Leading engagement delivery and managing client relationships on a daily basis. Accountable for program/project management, ensuring that all objectives are met. Developing resource plans and budgets for engagements, managing engagement economics effectively. Skills and Attributes for Success Ability to drive and support sales activities alongside EY pursuit teams demonstrating how EY's services can solve a clients business challenges - this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations. Lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures. Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases. Ability to manage 2-3 engagements and mentor multi disciplinary teams of 10+ resources including offshore resources (consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact based decisions and resolve conflicts. Provide guidance and industry leading practice expertise for ServiceNow service management implementations across business functions (non IT), including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's service management functional capabilities people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. Qualifications Bachelor's degree required (4 year degree); Master's degree preferred. Typically, no less than 5 7 years relevant experience in ServiceNow implementation experience. 5 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management Excellent consulting and interpersonal skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise. Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs (up to 60%). Ideally, you would also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What We Look For We are interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. You will also need excellent communication and negotiation skills, as well as the ability to express big ideas to senior leaders, often without technical backgrounds. If you are ready to take ownership of a team that is poised to take the industry by storm, this role is for you. What We Offer You We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. Legal and Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
04/02/2026
Full time
ServiceNow - Enterprise Service Management Transformation - Senior Manager, Tech Consulting - Open Location Location: Anywhere in Country Join us at EY to shape your future with confidence. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision making. As a ServiceNow Consulting Senior Manager you will play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. Your Key Responsibilities Leading engagement delivery and managing client relationships on a daily basis. Accountable for program/project management, ensuring that all objectives are met. Developing resource plans and budgets for engagements, managing engagement economics effectively. Skills and Attributes for Success Ability to drive and support sales activities alongside EY pursuit teams demonstrating how EY's services can solve a clients business challenges - this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations. Lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures. Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases. Ability to manage 2-3 engagements and mentor multi disciplinary teams of 10+ resources including offshore resources (consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact based decisions and resolve conflicts. Provide guidance and industry leading practice expertise for ServiceNow service management implementations across business functions (non IT), including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's service management functional capabilities people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. Qualifications Bachelor's degree required (4 year degree); Master's degree preferred. Typically, no less than 5 7 years relevant experience in ServiceNow implementation experience. 5 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management Excellent consulting and interpersonal skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise. Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs (up to 60%). Ideally, you would also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What We Look For We are interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. You will also need excellent communication and negotiation skills, as well as the ability to express big ideas to senior leaders, often without technical backgrounds. If you are ready to take ownership of a team that is poised to take the industry by storm, this role is for you. What We Offer You We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team led and leader enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person % of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. Legal and Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Overview Reporting to the VP of Development & Data, you will build and lead a team focused on leveraging data driven insights and advanced analytics to optimize decision making, improve operational efficiency, and drive strategic business value across Grocery Outlet. Your role will guide the design and implementation of Grocery Outlet's data science, AI, and data governance programs, ensuring robust data management, governance practices, and innovative AI enabled solutions that support key business areas such as merchandising, supply chain, marketing, and operations. You will collaborate closely with senior stakeholders across Business Intelligence, Enterprise Data Architecture, and Business Solutions to align data and analytics investments with enterprise goals. As a visionary, strategic leader, you combine deep technical expertise with strong business acumen and excellent stakeholder communication to turn data into actionable insights that move the needle. Responsibilities Define and execute a comprehensive data science, data governance, and AI strategy aligned with corporate priorities. Act as an influential advisor to executive leaders and business stakeholders on leveraging AI and data driven insights. Champion the responsible and ethical use of AI and data, ensuring initiatives balance business value with transparency, security, and regulatory compliance. Lead the development and execution of Grocery Outlet's enterprise data governance framework. Lead the vision and roadmap for advancing enterprise data capabilities and scaling AI and advanced analytics across core business areas. Lead enterprise data development initiatives to improve data quality, cleanse and standardize master data. Drive close collaboration across the data team, business data organization, IT, and functional stakeholders to accelerate prototyping, testing, and deployment of analytics solutions. Stay current on emerging AI techniques, platforms, and trends; introduce innovation and best practices. Establish and enforce standards, policies, and procedures for data quality, accuracy, security, privacy, and compliance. Oversee the design and implementation of data lineage and master data management (MDM) practices. Collaborate closely with Enterprise Data Architect to ensure data availability, integrity, and accessibility across the enterprise. Define and publish KPIs and metrics for data governance effectiveness and maturity. Recruit, build, and lead high performing teams of data & AI engineers and data governance specialists. Foster a culture of collaboration, accountability, and continuous learning within your teams. Provide coaching and professional development to drive growth and career progression. Manage relationships and performance with external vendors, consultants, and analytics partners. Measure, track, and communicate the business impact and value of AI and data initiatives. Develop clear success criteria, metrics, and dashboards for analytics driven outcomes. Partner with Finance and the PMO to quantify and articulate the ROI of investments in AI, data science, and governance. Ensure transparency, timely delivery, and alignment of analytics projects with organizational goals. Qualifications 12+ years of experience in data science, analytics, or data governance roles. 5+ years of senior leadership in data science, AI, or enterprise analytics functions. Proven track record of delivering AI and analytics solutions that drive measurable business impact. Deep knowledge of machine learning techniques, predictive modeling, statistical analysis, and data visualization tools. Strong understanding of data governance frameworks, data privacy, security, and regulatory compliance (e.g., CCPA, GDPR). Experience building and scaling analytics and data teams within retail, consumer products, or supply chain organizations. Bachelor's degree in computer science, data science, engineering, or related field required; Master's or advanced degree strongly preferred. Experience with SAP data models and familiarity with various functions within SAP is a plus. Exceptional executive communication and stakeholder engagement capabilities. Collaborative and inclusive leader who builds strong relationships across business and technology functions. Skilled at translating complex data concepts into clear business insights and strategic recommendations. Metrics driven and outcome focused; disciplined in demonstrating the ROI of analytics investments. Strong team builder and mentor with a proven ability to attract, grow, and retain analytics talent. Innovative thinker who proactively explores new techniques, tools, and industry trends.
04/02/2026
Full time
Overview Reporting to the VP of Development & Data, you will build and lead a team focused on leveraging data driven insights and advanced analytics to optimize decision making, improve operational efficiency, and drive strategic business value across Grocery Outlet. Your role will guide the design and implementation of Grocery Outlet's data science, AI, and data governance programs, ensuring robust data management, governance practices, and innovative AI enabled solutions that support key business areas such as merchandising, supply chain, marketing, and operations. You will collaborate closely with senior stakeholders across Business Intelligence, Enterprise Data Architecture, and Business Solutions to align data and analytics investments with enterprise goals. As a visionary, strategic leader, you combine deep technical expertise with strong business acumen and excellent stakeholder communication to turn data into actionable insights that move the needle. Responsibilities Define and execute a comprehensive data science, data governance, and AI strategy aligned with corporate priorities. Act as an influential advisor to executive leaders and business stakeholders on leveraging AI and data driven insights. Champion the responsible and ethical use of AI and data, ensuring initiatives balance business value with transparency, security, and regulatory compliance. Lead the development and execution of Grocery Outlet's enterprise data governance framework. Lead the vision and roadmap for advancing enterprise data capabilities and scaling AI and advanced analytics across core business areas. Lead enterprise data development initiatives to improve data quality, cleanse and standardize master data. Drive close collaboration across the data team, business data organization, IT, and functional stakeholders to accelerate prototyping, testing, and deployment of analytics solutions. Stay current on emerging AI techniques, platforms, and trends; introduce innovation and best practices. Establish and enforce standards, policies, and procedures for data quality, accuracy, security, privacy, and compliance. Oversee the design and implementation of data lineage and master data management (MDM) practices. Collaborate closely with Enterprise Data Architect to ensure data availability, integrity, and accessibility across the enterprise. Define and publish KPIs and metrics for data governance effectiveness and maturity. Recruit, build, and lead high performing teams of data & AI engineers and data governance specialists. Foster a culture of collaboration, accountability, and continuous learning within your teams. Provide coaching and professional development to drive growth and career progression. Manage relationships and performance with external vendors, consultants, and analytics partners. Measure, track, and communicate the business impact and value of AI and data initiatives. Develop clear success criteria, metrics, and dashboards for analytics driven outcomes. Partner with Finance and the PMO to quantify and articulate the ROI of investments in AI, data science, and governance. Ensure transparency, timely delivery, and alignment of analytics projects with organizational goals. Qualifications 12+ years of experience in data science, analytics, or data governance roles. 5+ years of senior leadership in data science, AI, or enterprise analytics functions. Proven track record of delivering AI and analytics solutions that drive measurable business impact. Deep knowledge of machine learning techniques, predictive modeling, statistical analysis, and data visualization tools. Strong understanding of data governance frameworks, data privacy, security, and regulatory compliance (e.g., CCPA, GDPR). Experience building and scaling analytics and data teams within retail, consumer products, or supply chain organizations. Bachelor's degree in computer science, data science, engineering, or related field required; Master's or advanced degree strongly preferred. Experience with SAP data models and familiarity with various functions within SAP is a plus. Exceptional executive communication and stakeholder engagement capabilities. Collaborative and inclusive leader who builds strong relationships across business and technology functions. Skilled at translating complex data concepts into clear business insights and strategic recommendations. Metrics driven and outcome focused; disciplined in demonstrating the ROI of analytics investments. Strong team builder and mentor with a proven ability to attract, grow, and retain analytics talent. Innovative thinker who proactively explores new techniques, tools, and industry trends.
Join to apply for the Senior Backend GenAI Software Engineer 773 role at TM2 Group, LLC 4 days ago Be among the first 25 applicants This range is provided by TM2 Group, LLC. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $209,100.00/yr - $234,100.00/yr At Protegrity, we lead innovation by using AI and quantum-resistant cryptography to transform data protection across cloud-native, hybrid, on-premises, and open source environments. We leverage advanced cryptographic methods such as tokenization, format-preserving encryption, and quantum-resilient techniques to protect sensitive data. As a global leader in data security, our mission is to ensure that data isn't just valuable but also usable, trusted, and safe. Protegrity offers the opportunity to work at the intersection of innovation and collaboration, with the ability to make a meaningful impact on the industry while working alongside some of the brightest minds. Together, we are redefining how the world safeguards data, enabling organizations to thrive in a GenAI era where data is the ultimate currency. If you're ready to shape the future of data security, Protegrity is the place for you. If you are a driven and curious senior software engineer with strong experience in backend API and micro-services, Generative AI (GenAI) and Large Language Models (LLMs), complemented by a strong commitment to data security, privacy, and safety - We Want You! Your role will primarily focus on designing, building, and maintaining software engineering solutions for products that enable the safe and secure consumption of GenAI by our customers. Responsibilities As a key technical leader, you will collaborate closely with other software engineers, product teams, AI researchers, and security specialists to deliver enterprise-grade software products and features for safe, secure, and private consumption of GenAI. Design and develop high-quality, scalable software products supporting our customer's security, safety, and privacy of GenAI and LLM-based systems with advanced guardrail capabilities. Integrate GenAI systems including LLM, VectorDB, RAG pipelines, agents, and guardrails into the delivery of our product features on Kubernetes based architectures. Develop state of the art guardrails and systems leveraging agent workflows and tooling to support safety and security of GenAI. Develop, test, and maintain robust container based and microservice API architectures. Monitor, debug, and troubleshoot production issues. Participate in code reviews and contribute to team best practices. Stay at the forefront of industry trends in GenAI tooling, cloud-native solutions, and software development practices, applying insights to improve product capabilities. Collaborate with AI researchers and product teams to integrate advanced GenAI and LLM capabilities into production-grade software systems. Evaluate and integrate open-source tools and third-party platforms to accelerate product development. Requirements 12+ years of experience in backend software engineering with expertise in GenAI and LLM, and a focus on scaling GenAI solutions. Expertise developing and maintaining GenAI workflows including fine-tuning LLMs, embedding and vector databases, RAG workflows, and prompt engineering techniques. Experience developing and scaling cloud solutions using APIs, containers and microservice architectures with Kubernetes, Docker, Helm, etc. Experience with integrating software products using authentication and authorization including cloud IAM, SSO, JWT, oAuth, etc. Strong programming skills in Python with experience in cloud environments (e.g., AWS, Google Cloud, Azure). Experience with large-scale unstructured data processing, including NLP, computer vision, or multimodal AI applications. Familiarity with version control tools, CI/CD pipelines and DevOps practices. Solid understanding of software development best practices, including Agile methodologies. Key Personal Attributes Exceptional problem-solving skills, with a focus on secure AI system development. A collaborative mindset to work effectively in cross-functional environments. Strong communication skills to articulate complex AI concepts to diverse audiences, including executives and customers. A commitment to continuous learning and a passion for emerging AI security technologies. Intellectual curiosity with a passion for solving complex AI and security challenges. Why Choose Protegrity Become a member of a leading Data Protection, Privacy and Security company during one of the best market opportunities to come along in a generation. Competitive Compensation/Total Reward Packages that include: Health Benefits (Health/Dental/Vision) Paid Time Off (PTO) 401K Annual Bonus Incentives Short and Long Term Disability Work on global projects with diverse, energetic, team members who respect each other and celebrate differences Talent First Workforce Should you accept this position, you will be required to consent to and successfully complete a background investigation. This may include, subject to local laws, verification of extended education and additional criminal and civil checks. We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development. Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information. Compensation Range: $209.1K - $234.1K
04/02/2026
Full time
Join to apply for the Senior Backend GenAI Software Engineer 773 role at TM2 Group, LLC 4 days ago Be among the first 25 applicants This range is provided by TM2 Group, LLC. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $209,100.00/yr - $234,100.00/yr At Protegrity, we lead innovation by using AI and quantum-resistant cryptography to transform data protection across cloud-native, hybrid, on-premises, and open source environments. We leverage advanced cryptographic methods such as tokenization, format-preserving encryption, and quantum-resilient techniques to protect sensitive data. As a global leader in data security, our mission is to ensure that data isn't just valuable but also usable, trusted, and safe. Protegrity offers the opportunity to work at the intersection of innovation and collaboration, with the ability to make a meaningful impact on the industry while working alongside some of the brightest minds. Together, we are redefining how the world safeguards data, enabling organizations to thrive in a GenAI era where data is the ultimate currency. If you're ready to shape the future of data security, Protegrity is the place for you. If you are a driven and curious senior software engineer with strong experience in backend API and micro-services, Generative AI (GenAI) and Large Language Models (LLMs), complemented by a strong commitment to data security, privacy, and safety - We Want You! Your role will primarily focus on designing, building, and maintaining software engineering solutions for products that enable the safe and secure consumption of GenAI by our customers. Responsibilities As a key technical leader, you will collaborate closely with other software engineers, product teams, AI researchers, and security specialists to deliver enterprise-grade software products and features for safe, secure, and private consumption of GenAI. Design and develop high-quality, scalable software products supporting our customer's security, safety, and privacy of GenAI and LLM-based systems with advanced guardrail capabilities. Integrate GenAI systems including LLM, VectorDB, RAG pipelines, agents, and guardrails into the delivery of our product features on Kubernetes based architectures. Develop state of the art guardrails and systems leveraging agent workflows and tooling to support safety and security of GenAI. Develop, test, and maintain robust container based and microservice API architectures. Monitor, debug, and troubleshoot production issues. Participate in code reviews and contribute to team best practices. Stay at the forefront of industry trends in GenAI tooling, cloud-native solutions, and software development practices, applying insights to improve product capabilities. Collaborate with AI researchers and product teams to integrate advanced GenAI and LLM capabilities into production-grade software systems. Evaluate and integrate open-source tools and third-party platforms to accelerate product development. Requirements 12+ years of experience in backend software engineering with expertise in GenAI and LLM, and a focus on scaling GenAI solutions. Expertise developing and maintaining GenAI workflows including fine-tuning LLMs, embedding and vector databases, RAG workflows, and prompt engineering techniques. Experience developing and scaling cloud solutions using APIs, containers and microservice architectures with Kubernetes, Docker, Helm, etc. Experience with integrating software products using authentication and authorization including cloud IAM, SSO, JWT, oAuth, etc. Strong programming skills in Python with experience in cloud environments (e.g., AWS, Google Cloud, Azure). Experience with large-scale unstructured data processing, including NLP, computer vision, or multimodal AI applications. Familiarity with version control tools, CI/CD pipelines and DevOps practices. Solid understanding of software development best practices, including Agile methodologies. Key Personal Attributes Exceptional problem-solving skills, with a focus on secure AI system development. A collaborative mindset to work effectively in cross-functional environments. Strong communication skills to articulate complex AI concepts to diverse audiences, including executives and customers. A commitment to continuous learning and a passion for emerging AI security technologies. Intellectual curiosity with a passion for solving complex AI and security challenges. Why Choose Protegrity Become a member of a leading Data Protection, Privacy and Security company during one of the best market opportunities to come along in a generation. Competitive Compensation/Total Reward Packages that include: Health Benefits (Health/Dental/Vision) Paid Time Off (PTO) 401K Annual Bonus Incentives Short and Long Term Disability Work on global projects with diverse, energetic, team members who respect each other and celebrate differences Talent First Workforce Should you accept this position, you will be required to consent to and successfully complete a background investigation. This may include, subject to local laws, verification of extended education and additional criminal and civil checks. We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development. Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information. Compensation Range: $209.1K - $234.1K
Title and Location Boston, Chicago, New York, Dallas, Toronto, Montreal Lead Data Scientist Who We Are Oliver Wyman is a global leader in management consulting. With offices in 50+ cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, finance, operations, technology, risk management, and organizational transformation. Our 4000+ professionals help clients optimize their business, improve their IT, operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Our professionals see what others don't, challenge conventional thinking, and consistently deliver innovative, customized solutions. As a result, we have a tangible impact on clients' top and bottom lines. Our clients are the CEOs and executive teams of the top Global 1000 companies. Practice Overview At Oliver Wyman Digital we partner with clients to deliver breakthrough outcomes for their toughest digital challenges. We blend the power of digital technology with deep industry expertise to tackle disruption and create impact. By building strong capabilities and culture, we accelerate and embed digital transformation. Our people co create and grow customer focused solutions that win. We modernize technology and harness value from data and analytics. We build resilience so our clients are ready for tomorrow's risks and can optimize operations for the future. Above all, we work collaboratively with our clients' leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results. Role and Responsibilities Our clients drive our projects - and no two OW Digital projects are the same. You'll be working with varied and diverse teams to deliver unique and unprecedented products across industries. As a Lead Data Scientist, you are primarily responsible for managing technical projects, including data engineering, model selection and design, and infrastructure deployment in both internal and client environments. You should be comfortable developing methods and selecting approaches based on first principles thinking, curiosity, and your pre built foundations of software engineering and development. As a Data Scientist, you will work alongside Oliver Wyman partners in the Digital and other practice groups, engage directly with clients to understand their business challenges, and craft appropriate solutions to be delivered through collaboration with other OW Digital specialists and consultants. Exploring data, building models, and evaluating solution performance to resolve core business problems Explaining, refining, and collaborating with stakeholders through the journey of model building Keeping up with your domain's state of the art & developing familiarity with emerging modelling and data engineering methodologies Advocating application of best practices in modelling, code hygiene and data engineering Leading the development of proprietary statistical techniques, algorithms or analytical tools on projects and asset development Working with Partners and Principals to shape proposals that leverage our data science and engineering capabilities Your Experience & Qualifications You are a well rounded technologist who brings a wealth of real world experience and: Technical background in computer science, data science, machine learning, artificial intelligence, statistics, or other quantitative and computational science Compelling track record of designing and deploying large scale technical solutions, which deliver tangible, ongoing value including: Building and deploying robust, complex production systems that implement modern data science methods at scale, including supervised learning (regression and classification with linear and non linear methods) and unsupervised learning (clustering, matrix factorization methods, outlier detection, etc.) Leveraging cloud based infrastructure as code (CloudFormation, Bicep, Terraform, etc.) to minimize deployment toil and enabling solutions to be deployed across environments quickly and repeatably Demonstrating comfort and poise in environments where large projects are time boxed, and therefore consequential design decisions may need to be made and acted upon rapidly Demonstrated fluency in modern programming languages for data science (i.e. at least Python, other expertise welcome), covering the full ML lifecycle (e.g. data storage, feature engineering, model persistence, model inference, and observability) using open source libraries, including: Knowledge of one or more machine learning frameworks, including but not limited to: Scikit Learn, TensorFlow, PyTorch, MxNet, ONNX, etc. Familiarity with the architecture, performance characteristics and limitations of modern storage and computational frameworks, with cloud first considerations for Azure and AWS particularly welcome A history of compelling side projects or contributions to the Open Source community is valued but not required Solid theoretical grounding in the mathematical core of the major ideas in data science: Deep understanding of a class of modelling or analytical techniques (e.g. Bayesian modeling, time series forecasting, etc.) Fluency in the mathematical principles and generalisations of data science - e.g. Statistics, Linear Algebra and Vector Calculus Experience presenting at high impact data science conferences and solid connections to the data science community (e.g., via meetups, continuing relationships with academics, etc.) is highly valued Interest/background in Financial Services, and capital markets in particular, Healthcare and Life Sciences, Consumer, Retail, Energy, or Transportation industries Your Attributes An undergraduate or advanced degree from a top academic programme A genuine passion for technology and solving problems A pragmatic approach to solutioning and delivery Excellent communication skills, both verbal and written A clear commitment to creating impactful solutions that solve our clients' problems The ability to work fluidly and respectfully with our incredibly talented team Willingness to travel for targeted client and/or internal stakeholder meetings Our Values & Culture Rewarding work - We've worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands on incredibly exciting projects. Combine that with Oliver Wyman's status as one of the Fortune 100 "Best Companies to Work For", and you get a rewarding combination of challenge, support, and recognition. Progressive employment - Flat organisational structures, resolute I&D values, and a commitment to rewarding good work make for a true progression path based on merit. A menu of healthcare options, 401k matching, and a culture of continuous improvement means your work gets more rewarding over time. Enjoyable days - We want our team members to build a career here-and to be happy. This commitment also leads to opportunities for social impact and community work on company time. Balanced lives - Our work is demanding, and we want you to have the best work life balance you can. We'll work with you to accommodate your personal life with flexible hours and the ability to work from home. How to Apply If you like what you've read, we'd love to hear from you. You can find this and other roles and submit your CV at Please include a short note introducing yourself and what you're looking for. The application process will include both technical testing and team fit interviews. Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep, and growing. We're not perfect, but we're working hard right now to make our teams balanced, representative and diverse. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $150,000 to $195,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case by case basis. In addition to the base salary, this position may be eligible for performance based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. If you have a need that requires accommodation, please let us know by contacting .
04/02/2026
Full time
Title and Location Boston, Chicago, New York, Dallas, Toronto, Montreal Lead Data Scientist Who We Are Oliver Wyman is a global leader in management consulting. With offices in 50+ cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, finance, operations, technology, risk management, and organizational transformation. Our 4000+ professionals help clients optimize their business, improve their IT, operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Our professionals see what others don't, challenge conventional thinking, and consistently deliver innovative, customized solutions. As a result, we have a tangible impact on clients' top and bottom lines. Our clients are the CEOs and executive teams of the top Global 1000 companies. Practice Overview At Oliver Wyman Digital we partner with clients to deliver breakthrough outcomes for their toughest digital challenges. We blend the power of digital technology with deep industry expertise to tackle disruption and create impact. By building strong capabilities and culture, we accelerate and embed digital transformation. Our people co create and grow customer focused solutions that win. We modernize technology and harness value from data and analytics. We build resilience so our clients are ready for tomorrow's risks and can optimize operations for the future. Above all, we work collaboratively with our clients' leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results. Role and Responsibilities Our clients drive our projects - and no two OW Digital projects are the same. You'll be working with varied and diverse teams to deliver unique and unprecedented products across industries. As a Lead Data Scientist, you are primarily responsible for managing technical projects, including data engineering, model selection and design, and infrastructure deployment in both internal and client environments. You should be comfortable developing methods and selecting approaches based on first principles thinking, curiosity, and your pre built foundations of software engineering and development. As a Data Scientist, you will work alongside Oliver Wyman partners in the Digital and other practice groups, engage directly with clients to understand their business challenges, and craft appropriate solutions to be delivered through collaboration with other OW Digital specialists and consultants. Exploring data, building models, and evaluating solution performance to resolve core business problems Explaining, refining, and collaborating with stakeholders through the journey of model building Keeping up with your domain's state of the art & developing familiarity with emerging modelling and data engineering methodologies Advocating application of best practices in modelling, code hygiene and data engineering Leading the development of proprietary statistical techniques, algorithms or analytical tools on projects and asset development Working with Partners and Principals to shape proposals that leverage our data science and engineering capabilities Your Experience & Qualifications You are a well rounded technologist who brings a wealth of real world experience and: Technical background in computer science, data science, machine learning, artificial intelligence, statistics, or other quantitative and computational science Compelling track record of designing and deploying large scale technical solutions, which deliver tangible, ongoing value including: Building and deploying robust, complex production systems that implement modern data science methods at scale, including supervised learning (regression and classification with linear and non linear methods) and unsupervised learning (clustering, matrix factorization methods, outlier detection, etc.) Leveraging cloud based infrastructure as code (CloudFormation, Bicep, Terraform, etc.) to minimize deployment toil and enabling solutions to be deployed across environments quickly and repeatably Demonstrating comfort and poise in environments where large projects are time boxed, and therefore consequential design decisions may need to be made and acted upon rapidly Demonstrated fluency in modern programming languages for data science (i.e. at least Python, other expertise welcome), covering the full ML lifecycle (e.g. data storage, feature engineering, model persistence, model inference, and observability) using open source libraries, including: Knowledge of one or more machine learning frameworks, including but not limited to: Scikit Learn, TensorFlow, PyTorch, MxNet, ONNX, etc. Familiarity with the architecture, performance characteristics and limitations of modern storage and computational frameworks, with cloud first considerations for Azure and AWS particularly welcome A history of compelling side projects or contributions to the Open Source community is valued but not required Solid theoretical grounding in the mathematical core of the major ideas in data science: Deep understanding of a class of modelling or analytical techniques (e.g. Bayesian modeling, time series forecasting, etc.) Fluency in the mathematical principles and generalisations of data science - e.g. Statistics, Linear Algebra and Vector Calculus Experience presenting at high impact data science conferences and solid connections to the data science community (e.g., via meetups, continuing relationships with academics, etc.) is highly valued Interest/background in Financial Services, and capital markets in particular, Healthcare and Life Sciences, Consumer, Retail, Energy, or Transportation industries Your Attributes An undergraduate or advanced degree from a top academic programme A genuine passion for technology and solving problems A pragmatic approach to solutioning and delivery Excellent communication skills, both verbal and written A clear commitment to creating impactful solutions that solve our clients' problems The ability to work fluidly and respectfully with our incredibly talented team Willingness to travel for targeted client and/or internal stakeholder meetings Our Values & Culture Rewarding work - We've worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands on incredibly exciting projects. Combine that with Oliver Wyman's status as one of the Fortune 100 "Best Companies to Work For", and you get a rewarding combination of challenge, support, and recognition. Progressive employment - Flat organisational structures, resolute I&D values, and a commitment to rewarding good work make for a true progression path based on merit. A menu of healthcare options, 401k matching, and a culture of continuous improvement means your work gets more rewarding over time. Enjoyable days - We want our team members to build a career here-and to be happy. This commitment also leads to opportunities for social impact and community work on company time. Balanced lives - Our work is demanding, and we want you to have the best work life balance you can. We'll work with you to accommodate your personal life with flexible hours and the ability to work from home. How to Apply If you like what you've read, we'd love to hear from you. You can find this and other roles and submit your CV at Please include a short note introducing yourself and what you're looking for. The application process will include both technical testing and team fit interviews. Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep, and growing. We're not perfect, but we're working hard right now to make our teams balanced, representative and diverse. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $150,000 to $195,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case by case basis. In addition to the base salary, this position may be eligible for performance based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. If you have a need that requires accommodation, please let us know by contacting .
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by COSOL. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $160,000.00/yr - $185,000.00/yr Direct message the job poster from COSOL Talent Acquisition Leadership Information TechnologyLinkedIn Recognised - & About Us COSOL Americas is a leading provider of digital solutions and managed services, specializing in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) systems. As a trusted partner in digital transformation, we help organizations optimize their operations and maximize the value of their technology investments. About The Role The Principal Consultant is a senior delivery and capability leadership role within COSOL's Americas Professional Services team. It is designed for highly experienced Maximo specialists who want to apply their skills to deliver outstanding client value, while coaching and mentoring others to uplift capability. Working closely with the Global Capability Lead in Australia, this position combines direct billable consulting (85% utilisation) with leadership in solution design, project delivery excellence, and capability building. The role also provides thought leadership, ensures consistent methodology, and supports COSOL's reputation as a trusted partner in enterprise asset management transformation. Your key areas of accountability will be around five main pillars - Client Delivery, Coaching & Capability Uplift, Collaboration with Global Capability Leads, Solution & Thought Leadership and Business Development & Growth Contribution. Within these areas of accountability, you can expect your role to involve the following- Lead the design, configuration, and deployment of IBM Maximo solutions to meet client business objectives. Provide strategic advice on enterprise asset management optimisation through an integrated asset management information ecosystem. Act as a trusted advisor to clients, including engagement with executive stakeholders to ensure alignment and buy-in. Mentor and coach junior and mid-level consultants in technical delivery, solution design, and consulting excellence. Align regional delivery practices with global methodologies and standards Provide thought leadership on how to best architect and leverage Maximo to deliver operational and strategic outcomes. Tackle technically challenging environments, providing the "big picture" thinking to guide complex solution design. Support pre-sales activities, including scoping, solution demonstrations, and proposal development. Identify opportunities for account growth through enhancements, modules, and support services. Required Qualifications and Experience The ideal candidate will possess the following skills, experience and qualifications- Bachelor's degree in IT, Engineering, or related discipline (Master's preferred). Extensive consulting experience in designing and implementing IBM Maximo Enterprise Asset Management solutions. Experience leading a team or project to deliver Maximo and related solutions. Strong understanding of asset management concepts, industry standards, and integration with other systems. Proven ability to mentor and coach others in both technical and consulting skills. Vendor certifications or relevant industry qualifications highly regarded. Experience in professional services or consulting environment preferred. Proven ability to maintain high billable utilisation while managing operational responsibilities. Exceptional analytical, problem-solving, and negotiation skills. Excellent presentation, communication, and stakeholder engagement capabilities. Commercial acumen and understanding of consulting engagement models. Please note, to be eligible for this position, you must be a US Citizen, Permanent Resident, or hold a current valid working visa for the US. What's on Offer For You! Genuine opportunity to make a significant impact within a growing business! Salary - Commensurate with experience and suitability for role ($160-$185k USD per annum as a base salary). COSOL Americas is an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination, where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Here at COSOL Americas we are committed to providing equal access and opportunity during the application process. If you need a reasonable accommodation due to a disability to participate in the application, interview, or hiring process, please let us know and we will work with you to ensure that your needs are met. How to Apply Please submit your application via the "Apply" button on this LinkedIn advertisement by 12th of September 2025 with a current resume (mandatory) and cover letter (optional). Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionInformation Technology and Consulting IndustriesIT Services and IT Consulting and Mining Referrals increase your chances of interviewing at COSOL by 2x Get notified about new Principal Consultant jobs in Denver, CO . Principal Consultant, Energy & Infrastructure Denver, CO $150,000.00-$200,000. hours ago Denver, CO $110,000.00-$150,000.00 1 day ago Senior Amazon Consultant (International Consulting Firm)Principal Consultant, Energy & InfrastructurePrincipal Consultant, Field Services Management (Remote)Institutional Client Management ConsultantBusiness Coach / Consultant, Exit Strategy (CO) Denver, CO $190,000.00-$250,000.00 5 days ago Business Development Consultant - Satellite Propulsion Denver, CO $100,000.00-$160,000.00 1 day ago Denver, CO $65,500.00-$73,000.00 3 weeks ago Denver, CO $130,000.00-$170,000.00 1 month ago Senior Consultant, Mechanical EngineeringBCG Platinion Senior Consultant, Tech Advisory and Delivery Denver, CO $80,000.00-$80,000.00 1 month ago Senior Consultant, Mechanical Engineering Denver, CO $120,000.00-$150,000.00 6 days ago Denver, CO $110,000.00-$140,000.00 1 day ago Denver, CO $170,000.00-$200,000.00 2 days ago BCG Platinion Senior Consultant, Risk Management Golden, CO $120,000.00-$150,000.00 3 weeks ago Principal Technical Integration Consultant(HCM)BCG Platinion Senior Consultant, Enterprise SolutionsSenior Managing Consultant, Air & Climate, Life Sciences Focus Denver, CO $130,000.00-$158,000. months ago Principal, NetSuite Consultant (Data & Analytics) Denver, CO $140,000.00-$180,000.00 2 days ago Managing Director Head of Technology Investment Banking We're unlocking community knowledge in a new way. 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04/02/2026
Full time
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by COSOL. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $160,000.00/yr - $185,000.00/yr Direct message the job poster from COSOL Talent Acquisition Leadership Information TechnologyLinkedIn Recognised - & About Us COSOL Americas is a leading provider of digital solutions and managed services, specializing in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) systems. As a trusted partner in digital transformation, we help organizations optimize their operations and maximize the value of their technology investments. About The Role The Principal Consultant is a senior delivery and capability leadership role within COSOL's Americas Professional Services team. It is designed for highly experienced Maximo specialists who want to apply their skills to deliver outstanding client value, while coaching and mentoring others to uplift capability. Working closely with the Global Capability Lead in Australia, this position combines direct billable consulting (85% utilisation) with leadership in solution design, project delivery excellence, and capability building. The role also provides thought leadership, ensures consistent methodology, and supports COSOL's reputation as a trusted partner in enterprise asset management transformation. Your key areas of accountability will be around five main pillars - Client Delivery, Coaching & Capability Uplift, Collaboration with Global Capability Leads, Solution & Thought Leadership and Business Development & Growth Contribution. Within these areas of accountability, you can expect your role to involve the following- Lead the design, configuration, and deployment of IBM Maximo solutions to meet client business objectives. Provide strategic advice on enterprise asset management optimisation through an integrated asset management information ecosystem. Act as a trusted advisor to clients, including engagement with executive stakeholders to ensure alignment and buy-in. Mentor and coach junior and mid-level consultants in technical delivery, solution design, and consulting excellence. Align regional delivery practices with global methodologies and standards Provide thought leadership on how to best architect and leverage Maximo to deliver operational and strategic outcomes. Tackle technically challenging environments, providing the "big picture" thinking to guide complex solution design. Support pre-sales activities, including scoping, solution demonstrations, and proposal development. Identify opportunities for account growth through enhancements, modules, and support services. Required Qualifications and Experience The ideal candidate will possess the following skills, experience and qualifications- Bachelor's degree in IT, Engineering, or related discipline (Master's preferred). Extensive consulting experience in designing and implementing IBM Maximo Enterprise Asset Management solutions. Experience leading a team or project to deliver Maximo and related solutions. Strong understanding of asset management concepts, industry standards, and integration with other systems. Proven ability to mentor and coach others in both technical and consulting skills. Vendor certifications or relevant industry qualifications highly regarded. Experience in professional services or consulting environment preferred. Proven ability to maintain high billable utilisation while managing operational responsibilities. Exceptional analytical, problem-solving, and negotiation skills. Excellent presentation, communication, and stakeholder engagement capabilities. Commercial acumen and understanding of consulting engagement models. Please note, to be eligible for this position, you must be a US Citizen, Permanent Resident, or hold a current valid working visa for the US. What's on Offer For You! Genuine opportunity to make a significant impact within a growing business! Salary - Commensurate with experience and suitability for role ($160-$185k USD per annum as a base salary). COSOL Americas is an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination, where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Here at COSOL Americas we are committed to providing equal access and opportunity during the application process. If you need a reasonable accommodation due to a disability to participate in the application, interview, or hiring process, please let us know and we will work with you to ensure that your needs are met. How to Apply Please submit your application via the "Apply" button on this LinkedIn advertisement by 12th of September 2025 with a current resume (mandatory) and cover letter (optional). Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionInformation Technology and Consulting IndustriesIT Services and IT Consulting and Mining Referrals increase your chances of interviewing at COSOL by 2x Get notified about new Principal Consultant jobs in Denver, CO . Principal Consultant, Energy & Infrastructure Denver, CO $150,000.00-$200,000. hours ago Denver, CO $110,000.00-$150,000.00 1 day ago Senior Amazon Consultant (International Consulting Firm)Principal Consultant, Energy & InfrastructurePrincipal Consultant, Field Services Management (Remote)Institutional Client Management ConsultantBusiness Coach / Consultant, Exit Strategy (CO) Denver, CO $190,000.00-$250,000.00 5 days ago Business Development Consultant - Satellite Propulsion Denver, CO $100,000.00-$160,000.00 1 day ago Denver, CO $65,500.00-$73,000.00 3 weeks ago Denver, CO $130,000.00-$170,000.00 1 month ago Senior Consultant, Mechanical EngineeringBCG Platinion Senior Consultant, Tech Advisory and Delivery Denver, CO $80,000.00-$80,000.00 1 month ago Senior Consultant, Mechanical Engineering Denver, CO $120,000.00-$150,000.00 6 days ago Denver, CO $110,000.00-$140,000.00 1 day ago Denver, CO $170,000.00-$200,000.00 2 days ago BCG Platinion Senior Consultant, Risk Management Golden, CO $120,000.00-$150,000.00 3 weeks ago Principal Technical Integration Consultant(HCM)BCG Platinion Senior Consultant, Enterprise SolutionsSenior Managing Consultant, Air & Climate, Life Sciences Focus Denver, CO $130,000.00-$158,000. months ago Principal, NetSuite Consultant (Data & Analytics) Denver, CO $140,000.00-$180,000.00 2 days ago Managing Director Head of Technology Investment Banking We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
About the job Salesforce Billing Solution Architect Inizio Partners is a top-rated executive hiring and IT placement firm serving clients globally. Inizios clients include fortune 500 companies, consulting firms, startups, private equity & venture capital firms etc. We are currently recruiting for multiple Salesforce Billing Solution Architect (s) for one of our key clients, a leading Global Salesforce partner. These resources can be based anywhere in the US or Canada. We are looking for a Quote to Cash expert, with experience in solving complex billing challenges. In addition to deep technical knowledge, you also possess a strong understanding of billing processes and operations as they apply to subscriptions, order orchestration, activation, revenue recognition, invoice generation, taxation, payment processing, and general ledger (GL) processing and management. Responsibilities: The Solution Architect works closely with the project manager and Consultants and is responsible for managing the end-to-end solution design. Conduct requirements gathering and analysis sessions with clients. Design and document sound functional and technical solutions, including process flows in Lucidchart and technical customizations, based on customer requirements. Configure and test Salesforce Billing, Revenue, and Add-On products to meet the approved designs. Perform testing of end-to-end solutions in conjunction with the development team and customer. Create and develop training materials and conduct/deliver end-user training to customers. Support the customer with regular calls to answer functional and technical questions. Qualifications: Must have at least 6-10 years of enterprise-level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing and/or solutions (platform a plus). Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it. Experience in requirements gathering, use case documentation, business analysis, systems design and integration, user interface design, and implementation. Experience in data analysis, conversion, and migration, interfaces, and reports. Experience with gap analysis and blueprint development. Experience with system design using configuration and/or customization, integration, testing, and support. Experience in delivering end-to-end solutions through the entire SDLC right from running the client-facing workshops, design, build, test, deployment, UAT, and handover. Experience in Waterfall and Agile methodologies. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid-paced implementation environment. Experience managing tasks on multiple projects simultaneously. Preferred Certifications: Salesforce Billing Specialist Superbadge, Salesforce Advanced Billing Specialist Superbadge, or Revenue Cloud Accredited Professional Location: Remote (Can be based anywhere in US or Canada)
04/02/2026
Full time
About the job Salesforce Billing Solution Architect Inizio Partners is a top-rated executive hiring and IT placement firm serving clients globally. Inizios clients include fortune 500 companies, consulting firms, startups, private equity & venture capital firms etc. We are currently recruiting for multiple Salesforce Billing Solution Architect (s) for one of our key clients, a leading Global Salesforce partner. These resources can be based anywhere in the US or Canada. We are looking for a Quote to Cash expert, with experience in solving complex billing challenges. In addition to deep technical knowledge, you also possess a strong understanding of billing processes and operations as they apply to subscriptions, order orchestration, activation, revenue recognition, invoice generation, taxation, payment processing, and general ledger (GL) processing and management. Responsibilities: The Solution Architect works closely with the project manager and Consultants and is responsible for managing the end-to-end solution design. Conduct requirements gathering and analysis sessions with clients. Design and document sound functional and technical solutions, including process flows in Lucidchart and technical customizations, based on customer requirements. Configure and test Salesforce Billing, Revenue, and Add-On products to meet the approved designs. Perform testing of end-to-end solutions in conjunction with the development team and customer. Create and develop training materials and conduct/deliver end-user training to customers. Support the customer with regular calls to answer functional and technical questions. Qualifications: Must have at least 6-10 years of enterprise-level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing and/or solutions (platform a plus). Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it. Experience in requirements gathering, use case documentation, business analysis, systems design and integration, user interface design, and implementation. Experience in data analysis, conversion, and migration, interfaces, and reports. Experience with gap analysis and blueprint development. Experience with system design using configuration and/or customization, integration, testing, and support. Experience in delivering end-to-end solutions through the entire SDLC right from running the client-facing workshops, design, build, test, deployment, UAT, and handover. Experience in Waterfall and Agile methodologies. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid-paced implementation environment. Experience managing tasks on multiple projects simultaneously. Preferred Certifications: Salesforce Billing Specialist Superbadge, Salesforce Advanced Billing Specialist Superbadge, or Revenue Cloud Accredited Professional Location: Remote (Can be based anywhere in US or Canada)
Senior Connect Specialist, Professional Services Job ID: Amazon Web Services Korea LLC - D54 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Connect Specialist to join our team. In this role, you'll work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their contact center transformation journey, providing specialized expertise in Amazon Connect and related AWS services throughout the project lifecycle. As a Senior Connect Specialist, you will possess deep understanding of Amazon Connect, contact center operations, and AWS products and services. You will be proficient in architecting complex, scalable, and secure contact center solutions tailored to meet the specific needs of each customer. Key Responsibilities Collaborate with AWS field sales, pre sales, training and support teams to help partners and customers build and move to production grade AWS environments that support Amazon Connect. Design and implement complex, scalable, and secure Amazon Connect solutions tailored to customer needs. Architect cloud native contact center solutions leveraging Amazon Connect, Amazon Lex, and peripheral AWS services including Contact Lens, Transcribe, Comprehend, Translate, SageMaker, Lambda, and DynamoDB. Lead technical and design discussions with IT executives to help enterprises speed their adoption of new contact center technologies and practices. Define and deliver on site Professional Services engagements with partners and customers, including participating in pre sales on site visits, understanding customer requirements, proposing and delivering packaged offerings. Deliver custom solution engagements specifically focused on call center organization, processes, tooling, and integration. Provide guidance on people, organizational, security, and compliance aspects of transforming the contact center to the Cloud. Act as a trusted advisor to customers on contact center industry trends, emerging technologies, and innovative cloud solutions. Lead engagements that include short on site projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Manage integration and adaptation of existing enterprise call centers into Amazon Connect. Set up and configure AWS services in line with best practices for contact center operations. Coach customers and partner teams to be self sufficient in managing their Amazon Connect environments. Create and apply frameworks, methods, best practices and artifacts specific to Amazon Connect implementations. Share knowledge within the organization through mentoring, training, and creating reusable contact center artifacts. Collaborate with AWS product teams to share customer insights and identify Amazon Connect feature gaps. Publish and present contact center solutions in large forums and across various media platforms. Basic Qualifications 10+ years of experience as a technical specialist with customer facing experience. Hands on experience with architecting and automated provisioning (IaC), configuration management for infrastructure and applications. Experience with contact center operations, call center management, or customer experience technologies. Knowledge of contact center concepts including IVR, ACD, workforce management, and quality management. Strong understanding of telecommunications protocols and contact center integrations. Bachelor's degree in Computer Science, Engineering, Telecommunications, or related field, or equivalent experience. Strong communication skills with ability to explain technical concepts to both technical and non technical audiences. Preferred Qualifications AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional). Experience with Amazon Connect, Amazon Lex, and AWS AI/ML services for contact centers. Software development experience with building contact center integrations (Python, JavaScript, Java). Knowledge of CRM systems integration (Salesforce, ServiceNow, etc.). Experience with third party contact center applications (Calabrio, Verint, NICE). Understanding of contact center compliance requirements (PCI DSS, HIPAA, etc.). Experience with monitoring and analytics tools for contact center operations. Knowledge of IP networking, VPNs, DNS, load balancing and firewall. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: September 30, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
04/02/2026
Full time
Senior Connect Specialist, Professional Services Job ID: Amazon Web Services Korea LLC - D54 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Connect Specialist to join our team. In this role, you'll work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their contact center transformation journey, providing specialized expertise in Amazon Connect and related AWS services throughout the project lifecycle. As a Senior Connect Specialist, you will possess deep understanding of Amazon Connect, contact center operations, and AWS products and services. You will be proficient in architecting complex, scalable, and secure contact center solutions tailored to meet the specific needs of each customer. Key Responsibilities Collaborate with AWS field sales, pre sales, training and support teams to help partners and customers build and move to production grade AWS environments that support Amazon Connect. Design and implement complex, scalable, and secure Amazon Connect solutions tailored to customer needs. Architect cloud native contact center solutions leveraging Amazon Connect, Amazon Lex, and peripheral AWS services including Contact Lens, Transcribe, Comprehend, Translate, SageMaker, Lambda, and DynamoDB. Lead technical and design discussions with IT executives to help enterprises speed their adoption of new contact center technologies and practices. Define and deliver on site Professional Services engagements with partners and customers, including participating in pre sales on site visits, understanding customer requirements, proposing and delivering packaged offerings. Deliver custom solution engagements specifically focused on call center organization, processes, tooling, and integration. Provide guidance on people, organizational, security, and compliance aspects of transforming the contact center to the Cloud. Act as a trusted advisor to customers on contact center industry trends, emerging technologies, and innovative cloud solutions. Lead engagements that include short on site projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Manage integration and adaptation of existing enterprise call centers into Amazon Connect. Set up and configure AWS services in line with best practices for contact center operations. Coach customers and partner teams to be self sufficient in managing their Amazon Connect environments. Create and apply frameworks, methods, best practices and artifacts specific to Amazon Connect implementations. Share knowledge within the organization through mentoring, training, and creating reusable contact center artifacts. Collaborate with AWS product teams to share customer insights and identify Amazon Connect feature gaps. Publish and present contact center solutions in large forums and across various media platforms. Basic Qualifications 10+ years of experience as a technical specialist with customer facing experience. Hands on experience with architecting and automated provisioning (IaC), configuration management for infrastructure and applications. Experience with contact center operations, call center management, or customer experience technologies. Knowledge of contact center concepts including IVR, ACD, workforce management, and quality management. Strong understanding of telecommunications protocols and contact center integrations. Bachelor's degree in Computer Science, Engineering, Telecommunications, or related field, or equivalent experience. Strong communication skills with ability to explain technical concepts to both technical and non technical audiences. Preferred Qualifications AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional). Experience with Amazon Connect, Amazon Lex, and AWS AI/ML services for contact centers. Software development experience with building contact center integrations (Python, JavaScript, Java). Knowledge of CRM systems integration (Salesforce, ServiceNow, etc.). Experience with third party contact center applications (Calabrio, Verint, NICE). Understanding of contact center compliance requirements (PCI DSS, HIPAA, etc.). Experience with monitoring and analytics tools for contact center operations. Knowledge of IP networking, VPNs, DNS, load balancing and firewall. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: September 30, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Bowhead / UIC Technical Services
Patuxent River, Maryland
Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
04/01/2026
Full time
Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Computer Support Specialist II Onsite in Oak Ridge, TN U.S Citizenship Required The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Job Description: Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree 5+ years experience Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, macOS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
04/01/2026
Full time
Computer Support Specialist II Onsite in Oak Ridge, TN U.S Citizenship Required The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Job Description: Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree 5+ years experience Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, macOS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
Job Title: Therap System Administrator & Training Manager Location: Las Vegas, NV (with oversight of Carson City locations) Salary Range: $70,000 - $100,000 per year Job Type: Full-Time, Supervisor/Manager Level Company Overview A dedicated provider of support services for individuals with Intellectual and Developmental Disabilities (I/DD) in the state of Nevada. Operating 25 locations, including 24-hour residential care facilities across the Las Vegas and Carson City regions, we are currently undergoing a major digital transformation. The company is implementing Therap Services-the industry-leading cloud-based Electronic Health Record (EHR) designed specifically for I/DD and Long-Term Services and Supports (LTSS). Position Overview Reporting directly to the executive team, the Therap System Administrator & Training Manager will lead the rollout, administration, and ongoing training for our new Therap EHR system. You will be responsible for building our internal training program from the ground up, deploying hardware (Chromebooks) to all 25 locations, and managing all internal system support. As the internal expert, you will transition us away from heavy reliance on hardcopy processes and eventually build and supervise a regional support team (including staff in Carson City and Las Vegas) to manage the volume of our expanding operations. Key Responsibilities System Implementation & Administration Serve as the internal "Super Admin" for the Therap system, managing all agency-wide setup, including Provider Setup, Password Policies, Two-Factor Authentication (2FA), and User Privileges. Configure and assign appropriate access levels using Super Roles and Caseloads (including Auto Program Caseloads and Individual Based Caseloads) to ensure strict HIPAA compliance and secure data sharing. Manage the setup and maintenance of physical Sites and Programs in the system. Configure and maintain Nevada-specific Therap modules, such as ATAP Plans, TAP Admin, Utilization Unit Tracking, Pre Auth, and 1915i Comprehensive Social Health Assessments (when or if implemented). Collaborate with our internal accounting team to ensure service documentation properly aligns with billing and Medicaid claims. Hardware Deployment & IT Support Lead the deployment of Chromebooks to 25 separate 24-hour residential locations across the Las Vegas and Carson City markets. Act as the primary Help Desk and support contact for direct support professionals and facility managers utilizing the software and hardware. Training & Development Design and execute a comprehensive, ground-up training program for all staff members (many of whom will be learning the system for the first time). Utilize Therap's Training Management System (TMS) to schedule training sessions, assign curricula, manage instructors, and track staff certifications. Leverage Therap's extensive training resources, including Module Simulators, PDF Quick Guides, and Course Cloud (SCORM files), to create tailored learning paths for our staff. Ensure all users are proficient in core modules such as T-Logs (shift notes), Individual Support Plans (ISP Data), General Event Reports (GER) for incident management, and Electronic Visit Verification (EVV) / Scheduling. Team Leadership & Supervision As a supervisor-level leader, assess ongoing support needs and build out a dedicated Therap support team. Directly manage at least one future system support specialist based in Carson City, as well as an additional backup support role in Las Vegas. Act as the primary liaison between our internal team, outside database vendors, and Therap Services representatives. Qualifications & Requirements Experience: Proven experience in system administration and software implementation. Prior experience utilizing Therap Services EHR, IMS Med-Track, or similar electronic record systems in the human services sector is highly desired. Industry Knowledge: Background working in the Intellectual and Developmental Disabilities (I/DD) or Long-Term Services and Supports (LTSS) fields is strongly preferred. Training Expertise: Demonstrated ability to break down complex software workflows into simple, teachable concepts for non-technical staff. Experience building training manuals or using an LMS (Learning Management System) is a plus. Technical Proficiency: Strong understanding of role-based access controls, database management, and mobile/web application support. Leadership Skills: Previous experience in a supervisory or management role, with the ability to lead remote or regional team members. Logistics: Must be based in the Las Vegas area with the ability to travel to various local sites, as well as occasional travel to Carson City locations to oversee hardware deployment and regional staff.
04/01/2026
Full time
Job Title: Therap System Administrator & Training Manager Location: Las Vegas, NV (with oversight of Carson City locations) Salary Range: $70,000 - $100,000 per year Job Type: Full-Time, Supervisor/Manager Level Company Overview A dedicated provider of support services for individuals with Intellectual and Developmental Disabilities (I/DD) in the state of Nevada. Operating 25 locations, including 24-hour residential care facilities across the Las Vegas and Carson City regions, we are currently undergoing a major digital transformation. The company is implementing Therap Services-the industry-leading cloud-based Electronic Health Record (EHR) designed specifically for I/DD and Long-Term Services and Supports (LTSS). Position Overview Reporting directly to the executive team, the Therap System Administrator & Training Manager will lead the rollout, administration, and ongoing training for our new Therap EHR system. You will be responsible for building our internal training program from the ground up, deploying hardware (Chromebooks) to all 25 locations, and managing all internal system support. As the internal expert, you will transition us away from heavy reliance on hardcopy processes and eventually build and supervise a regional support team (including staff in Carson City and Las Vegas) to manage the volume of our expanding operations. Key Responsibilities System Implementation & Administration Serve as the internal "Super Admin" for the Therap system, managing all agency-wide setup, including Provider Setup, Password Policies, Two-Factor Authentication (2FA), and User Privileges. Configure and assign appropriate access levels using Super Roles and Caseloads (including Auto Program Caseloads and Individual Based Caseloads) to ensure strict HIPAA compliance and secure data sharing. Manage the setup and maintenance of physical Sites and Programs in the system. Configure and maintain Nevada-specific Therap modules, such as ATAP Plans, TAP Admin, Utilization Unit Tracking, Pre Auth, and 1915i Comprehensive Social Health Assessments (when or if implemented). Collaborate with our internal accounting team to ensure service documentation properly aligns with billing and Medicaid claims. Hardware Deployment & IT Support Lead the deployment of Chromebooks to 25 separate 24-hour residential locations across the Las Vegas and Carson City markets. Act as the primary Help Desk and support contact for direct support professionals and facility managers utilizing the software and hardware. Training & Development Design and execute a comprehensive, ground-up training program for all staff members (many of whom will be learning the system for the first time). Utilize Therap's Training Management System (TMS) to schedule training sessions, assign curricula, manage instructors, and track staff certifications. Leverage Therap's extensive training resources, including Module Simulators, PDF Quick Guides, and Course Cloud (SCORM files), to create tailored learning paths for our staff. Ensure all users are proficient in core modules such as T-Logs (shift notes), Individual Support Plans (ISP Data), General Event Reports (GER) for incident management, and Electronic Visit Verification (EVV) / Scheduling. Team Leadership & Supervision As a supervisor-level leader, assess ongoing support needs and build out a dedicated Therap support team. Directly manage at least one future system support specialist based in Carson City, as well as an additional backup support role in Las Vegas. Act as the primary liaison between our internal team, outside database vendors, and Therap Services representatives. Qualifications & Requirements Experience: Proven experience in system administration and software implementation. Prior experience utilizing Therap Services EHR, IMS Med-Track, or similar electronic record systems in the human services sector is highly desired. Industry Knowledge: Background working in the Intellectual and Developmental Disabilities (I/DD) or Long-Term Services and Supports (LTSS) fields is strongly preferred. Training Expertise: Demonstrated ability to break down complex software workflows into simple, teachable concepts for non-technical staff. Experience building training manuals or using an LMS (Learning Management System) is a plus. Technical Proficiency: Strong understanding of role-based access controls, database management, and mobile/web application support. Leadership Skills: Previous experience in a supervisory or management role, with the ability to lead remote or regional team members. Logistics: Must be based in the Las Vegas area with the ability to travel to various local sites, as well as occasional travel to Carson City locations to oversee hardware deployment and regional staff.
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Arun Kumar at or Tenish at Title: Agile Practitioner Duration: 12 Months with possibility of extension based on demand Location: Remote candidates in all US locations will be considered (Charlotte, NC or Corning, NY area preferred and the candidate must be willing to support EST time zone) Schedule: Full-time, M-F, 8 AM - 5 PM, OT not anticipated. Travel Requirement: Limited travel to Charlotte, NC or Corning, NY may be required to participate in project workshops or key delivery events. Advance notice will be provided. Travel is not expected to exceed 10%. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: About the Role We are seeking an experienced, results-driven Agile Practitioner to lead the delivery of an Identity implementation. This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments. The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with client's quality, compliance, and PMO governance standards. Key Responsibilities 1. Project and Product Delivery Ownership Facilitate end-to-end delivery of the Identity program, ensuring scope, schedule, budget, quality, and value realization objectives are met. Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness. Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working. 2. Identity Implementation Leadership Manage Identity deployments and enhancements supporting the migration from Microsoft Identity Manager to Microsoft Entra Deliverables for year 1 include: Implementation of advanced identity lifecycle management workflows Enhanced integration capabilities with authoritative data sources to support both human and non-human identities Deployment of improved access governance controls Introduction of a centralized identity governance dashboard to provide real-time visibility into identity and access management activities Development of strategic road maps Configure Entra ID governance and establish connectivity with the HR systems Coordinate cross-functional teams including functional teams, solution architects, system integrators, and internal IT partners. Ensure platform configurations, data models, integrations, and releases align with IT processes and business outcomes. 3. Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models. 4. Project Leadership and Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans. Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation. Provide clear, concise delivery status reporting for executive and Information Security leadership. 5. Stakeholder Engagement and Communication Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions. Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption. 6. Quality, Compliance and Continuous Improvement Ensure adherence to client's quality, compliance, and governance standards. Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics. Ensure deliverables meet acceptance criteria and support operational readiness and user adoption. Qualifications Experience 7 years of IT project and/or product management experience Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement. Experience delivering security solutions. Demonstrated success leading complex, cross-functional initiatives in large enterprises. Education Associate's Degree with relevant experience (minimum required) Bachelor's Degree (preferred) Certifications Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent) (Active preferred) PMP (Project Management Professional) certification. (Desired) Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments. Experience working with system integrators and SaaS vendors. Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.). Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models. Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively. Exceptional stakeholder management and executive communication skills. Proven problem-solving, decision-making, and escalation capabilities. Detail-oriented with a strong commitment to deliver quality and outcomes. Ability to lead without authority and influence across organizational boundaries. Interview Process: One Round - Panel Video Interview. Second Round possible, if necessary for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. PMP, project and/or product management
04/01/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Arun Kumar at or Tenish at Title: Agile Practitioner Duration: 12 Months with possibility of extension based on demand Location: Remote candidates in all US locations will be considered (Charlotte, NC or Corning, NY area preferred and the candidate must be willing to support EST time zone) Schedule: Full-time, M-F, 8 AM - 5 PM, OT not anticipated. Travel Requirement: Limited travel to Charlotte, NC or Corning, NY may be required to participate in project workshops or key delivery events. Advance notice will be provided. Travel is not expected to exceed 10%. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: About the Role We are seeking an experienced, results-driven Agile Practitioner to lead the delivery of an Identity implementation. This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments. The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with client's quality, compliance, and PMO governance standards. Key Responsibilities 1. Project and Product Delivery Ownership Facilitate end-to-end delivery of the Identity program, ensuring scope, schedule, budget, quality, and value realization objectives are met. Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness. Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working. 2. Identity Implementation Leadership Manage Identity deployments and enhancements supporting the migration from Microsoft Identity Manager to Microsoft Entra Deliverables for year 1 include: Implementation of advanced identity lifecycle management workflows Enhanced integration capabilities with authoritative data sources to support both human and non-human identities Deployment of improved access governance controls Introduction of a centralized identity governance dashboard to provide real-time visibility into identity and access management activities Development of strategic road maps Configure Entra ID governance and establish connectivity with the HR systems Coordinate cross-functional teams including functional teams, solution architects, system integrators, and internal IT partners. Ensure platform configurations, data models, integrations, and releases align with IT processes and business outcomes. 3. Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models. 4. Project Leadership and Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans. Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation. Provide clear, concise delivery status reporting for executive and Information Security leadership. 5. Stakeholder Engagement and Communication Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions. Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption. 6. Quality, Compliance and Continuous Improvement Ensure adherence to client's quality, compliance, and governance standards. Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics. Ensure deliverables meet acceptance criteria and support operational readiness and user adoption. Qualifications Experience 7 years of IT project and/or product management experience Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement. Experience delivering security solutions. Demonstrated success leading complex, cross-functional initiatives in large enterprises. Education Associate's Degree with relevant experience (minimum required) Bachelor's Degree (preferred) Certifications Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent) (Active preferred) PMP (Project Management Professional) certification. (Desired) Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments. Experience working with system integrators and SaaS vendors. Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.). Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models. Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively. Exceptional stakeholder management and executive communication skills. Proven problem-solving, decision-making, and escalation capabilities. Detail-oriented with a strong commitment to deliver quality and outcomes. Ability to lead without authority and influence across organizational boundaries. Interview Process: One Round - Panel Video Interview. Second Round possible, if necessary for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. PMP, project and/or product management
Job Tittle: Management Analyst III - Program Integrity Specialist Organization: State of Delaware - DSAMH Bureau/Unit: Executive Programs & Grant Administration (EPGA) Program: Statewide Opioid Response (SOR) Location: New Castle, DE (onsite - Springer Building) Employment Type: Temporary Contract (1 Year) Schedule: Monday - Friday 1st Shift 37.5 Hours/Week Position Summary The Program Integrity Specialist is a critical oversight role within the Statewide Opioid Response (SOR) grant program. You will be responsible for ensuring that all awarded providers and projects are operating with integrity, meeting contract deliverables, and adhering to strict grant requirements. This role combines analytical desk reviews with active field-based site visits to support project partners in overcoming implementation barriers and achieving successful outcomes. Key Responsibilities Compliance Auditing: Conduct planned and ad-hoc program integrity reviews of awarded providers to ensure adherence to grant requirements and executed agreements. Performance Monitoring: Perform detailed desk reviews of programmatic data to verify accuracy, completeness, and timeliness. Field Inspections: Conduct both virtual and in-person site visits to programs across the state to assess implementation and progress. Data Analysis: Review programmatic outcomes to identify progress, shortfalls, and specific technical assistance needs for partners. Fiscal Oversight: Support sub-grantee fiscal tracking and analysis for assigned projects in coordination with grant management and fiscal staff. Problem Solving: Partner with providers to troubleshoot implementation challenges and resolve barriers to project success. Inter-Agency Coordination: Collaborate with programmatic and grant management staff to ensure the overall integrity of grant-funded initiatives. Candidate Requirements Minimum Qualifications (Must have experience in at least one of the following): Project Management: Proven ability to coordinate complex initiatives and stakeholders. Program Monitoring: Experience in auditing, compliance, or performance evaluation. Grant Experience: Familiarity with grant-funded projects, reporting, or administration. Additional Skills & Requirements: Ability to interpret and analyze programmatic data outcomes. Excellent communication skills for professional reporting and statewide site visits. Travel Required: Must have the ability to travel across the state for in-person program reviews. Must be able to work a hybrid schedule based out of New Castle, DE. How to Apply Interested candidates should submit an updated resume to: Yashika Jaint Direct: Email: Aroha Technologies Inc.
04/01/2026
Full time
Job Tittle: Management Analyst III - Program Integrity Specialist Organization: State of Delaware - DSAMH Bureau/Unit: Executive Programs & Grant Administration (EPGA) Program: Statewide Opioid Response (SOR) Location: New Castle, DE (onsite - Springer Building) Employment Type: Temporary Contract (1 Year) Schedule: Monday - Friday 1st Shift 37.5 Hours/Week Position Summary The Program Integrity Specialist is a critical oversight role within the Statewide Opioid Response (SOR) grant program. You will be responsible for ensuring that all awarded providers and projects are operating with integrity, meeting contract deliverables, and adhering to strict grant requirements. This role combines analytical desk reviews with active field-based site visits to support project partners in overcoming implementation barriers and achieving successful outcomes. Key Responsibilities Compliance Auditing: Conduct planned and ad-hoc program integrity reviews of awarded providers to ensure adherence to grant requirements and executed agreements. Performance Monitoring: Perform detailed desk reviews of programmatic data to verify accuracy, completeness, and timeliness. Field Inspections: Conduct both virtual and in-person site visits to programs across the state to assess implementation and progress. Data Analysis: Review programmatic outcomes to identify progress, shortfalls, and specific technical assistance needs for partners. Fiscal Oversight: Support sub-grantee fiscal tracking and analysis for assigned projects in coordination with grant management and fiscal staff. Problem Solving: Partner with providers to troubleshoot implementation challenges and resolve barriers to project success. Inter-Agency Coordination: Collaborate with programmatic and grant management staff to ensure the overall integrity of grant-funded initiatives. Candidate Requirements Minimum Qualifications (Must have experience in at least one of the following): Project Management: Proven ability to coordinate complex initiatives and stakeholders. Program Monitoring: Experience in auditing, compliance, or performance evaluation. Grant Experience: Familiarity with grant-funded projects, reporting, or administration. Additional Skills & Requirements: Ability to interpret and analyze programmatic data outcomes. Excellent communication skills for professional reporting and statewide site visits. Travel Required: Must have the ability to travel across the state for in-person program reviews. Must be able to work a hybrid schedule based out of New Castle, DE. How to Apply Interested candidates should submit an updated resume to: Yashika Jaint Direct: Email: Aroha Technologies Inc.
Job Posting:JR100698 Information Assurance (IA) Security Specialist (Contingent II Position) (Open)Department:Technology Security, JMPosition Type:Non-Regular Fixed Term (Fixed Term)Open Date:03-06-2025Close Date:Job Description:Responsible for providing security and risk analysis of engineering solutions, to include technical solution development, testing, implementation, and integration. Responsibilities: Performs technical security assessments of computing environments to identify points of vulnerability, non-compliance with established IA standards and regulations and recommends mitigation strategies. Assists in the development, implementation, updating of security policies and monitoring of IT security procedures; validates and verifies system security requirement definitions and analysis. Coordinates Enterprise Application Security with Functional Data Stewards to ensure access verification and authorization requirements are monitored and approved. Maintains Enterprise Application Security Business processes and works with Senior IA staff in workflow management of security and access requests and approval. Integrates IA, security systems and system components including those for networking, computing, and enclave environments. Ensures IA best practices are integrated into systems and operational environments; assists in the identification and implementation of appropriate information security functionality. Interfaces with IT and non-IT personnel to resolve security related issues; assesses and mitigates system security threats/risks throughout the program life cycle. Performs security, analyses and risk, vulnerability assessments; supports the handling, reporting, recording, and resolution of campus-wide security incidents. Ensures security is embedded via processes and systems throughout the university by working with various university departments; other duties as assigned. Minimum Qualifications: Minimum two (2) years of experience in information security or other related field. Preferred Qualifications: Bachelor's Degree in Information Technology, Information systems, or related field preferred. Conditions of Employment: Potential on-call hours. Potential remote work opportunities. Non-Union Position. Additional Job Information:Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
01/14/2026
Full time
Job Posting:JR100698 Information Assurance (IA) Security Specialist (Contingent II Position) (Open)Department:Technology Security, JMPosition Type:Non-Regular Fixed Term (Fixed Term)Open Date:03-06-2025Close Date:Job Description:Responsible for providing security and risk analysis of engineering solutions, to include technical solution development, testing, implementation, and integration. Responsibilities: Performs technical security assessments of computing environments to identify points of vulnerability, non-compliance with established IA standards and regulations and recommends mitigation strategies. Assists in the development, implementation, updating of security policies and monitoring of IT security procedures; validates and verifies system security requirement definitions and analysis. Coordinates Enterprise Application Security with Functional Data Stewards to ensure access verification and authorization requirements are monitored and approved. Maintains Enterprise Application Security Business processes and works with Senior IA staff in workflow management of security and access requests and approval. Integrates IA, security systems and system components including those for networking, computing, and enclave environments. Ensures IA best practices are integrated into systems and operational environments; assists in the identification and implementation of appropriate information security functionality. Interfaces with IT and non-IT personnel to resolve security related issues; assesses and mitigates system security threats/risks throughout the program life cycle. Performs security, analyses and risk, vulnerability assessments; supports the handling, reporting, recording, and resolution of campus-wide security incidents. Ensures security is embedded via processes and systems throughout the university by working with various university departments; other duties as assigned. Minimum Qualifications: Minimum two (2) years of experience in information security or other related field. Preferred Qualifications: Bachelor's Degree in Information Technology, Information systems, or related field preferred. Conditions of Employment: Potential on-call hours. Potential remote work opportunities. Non-Union Position. Additional Job Information:Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.