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enterprise vendor project management specialist
Data Center Controls Tech, Austin, Texas
Amazon Data Services, Inc. Austin, Texas
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Ability to walk jobsites in uneven terrain and work at heights and from ladders. - Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. - On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. - Technical (Military/ Trade School) school diploma or associate degree with 1+ Yrs experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum 1 Yr of experience with low and medium voltage electrical and/or mechanical systems. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and industrial communication protocols (MQTT, BACnet and/or MODBUS). PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 32.00 - 57.00 USD hourly
04/05/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Ability to walk jobsites in uneven terrain and work at heights and from ladders. - Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. - On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. - Technical (Military/ Trade School) school diploma or associate degree with 1+ Yrs experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum 1 Yr of experience with low and medium voltage electrical and/or mechanical systems. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and industrial communication protocols (MQTT, BACnet and/or MODBUS). PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 32.00 - 57.00 USD hourly
Data Center Controls Tech, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. Herndon, Virginia
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
04/05/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
Data Center Controls Tech, Amazon Data Services, Inc
Amazon Data Services, Inc. Hilliard, Ohio
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Role Responsibilities and Requirements: Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job sites on uneven terrain, work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move, up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience reading and interpreting construction drawings and specifications - Experience troubleshooting issues and root cause analysis - Can demonstrate strong attention to safety and ability to follow detailed procedures - Experience with mission-critical, 24x7 operations - Experience managing work and priorities through a ticketing system and coordination with Manager - Supervise low voltage electrical contractors who perform wiring and installation of field devices. - Commissioning and systems level testing support. PREFERRED QUALIFICATIONS - Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities - Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience with automation and any version control tools and experience in Linux and Networking protocols - Knowledge of systems controls - Configuration and calibration of sensors. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
04/05/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Role Responsibilities and Requirements: Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job sites on uneven terrain, work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move, up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience reading and interpreting construction drawings and specifications - Experience troubleshooting issues and root cause analysis - Can demonstrate strong attention to safety and ability to follow detailed procedures - Experience with mission-critical, 24x7 operations - Experience managing work and priorities through a ticketing system and coordination with Manager - Supervise low voltage electrical contractors who perform wiring and installation of field devices. - Commissioning and systems level testing support. PREFERRED QUALIFICATIONS - Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities - Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience with automation and any version control tools and experience in Linux and Networking protocols - Knowledge of systems controls - Configuration and calibration of sensors. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Data Center Controls Tech, Lubbock, Texas
Amazon Data Services, Inc. Lubbock, Texas
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Ability to walk jobsites in uneven terrain and work at heights and from ladders. - Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. - On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. - Technical (Military/ Trade School) school diploma or associate degree with 1+ Yrs experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum 1 Yr of experience with low and medium voltage electrical and/or mechanical systems. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and industrial communication protocols (MQTT, BACnet and/or MODBUS). PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 32.00 - 57.00 USD hourly
04/05/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Ability to walk jobsites in uneven terrain and work at heights and from ladders. - Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. - On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. - Technical (Military/ Trade School) school diploma or associate degree with 1+ Yrs experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum 1 Yr of experience with low and medium voltage electrical and/or mechanical systems. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and industrial communication protocols (MQTT, BACnet and/or MODBUS). PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 32.00 - 57.00 USD hourly
Data Center Controls Tech, Deployment
Amazon Data Services, Inc. Fairless Hills, Pennsylvania
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Must be able to travel between Fairless Hills and Berwick Datacenter sites as required per deployment schedule. Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 32.00 - 57.00 USD hourly
04/05/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Must be able to travel between Fairless Hills and Berwick Datacenter sites as required per deployment schedule. Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 32.00 - 57.00 USD hourly
Data Center Controls Tech, Deployment
Amazon Data Services, Inc. Herndon, Virginia
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
04/05/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
Data Architect
Highbrow LLC Emeryville, California
Overview Reporting to the VP of Development & Data, you will build and lead a team focused on leveraging data driven insights and advanced analytics to optimize decision making, improve operational efficiency, and drive strategic business value across Grocery Outlet. Your role will guide the design and implementation of Grocery Outlet's data science, AI, and data governance programs, ensuring robust data management, governance practices, and innovative AI enabled solutions that support key business areas such as merchandising, supply chain, marketing, and operations. You will collaborate closely with senior stakeholders across Business Intelligence, Enterprise Data Architecture, and Business Solutions to align data and analytics investments with enterprise goals. As a visionary, strategic leader, you combine deep technical expertise with strong business acumen and excellent stakeholder communication to turn data into actionable insights that move the needle. Responsibilities Define and execute a comprehensive data science, data governance, and AI strategy aligned with corporate priorities. Act as an influential advisor to executive leaders and business stakeholders on leveraging AI and data driven insights. Champion the responsible and ethical use of AI and data, ensuring initiatives balance business value with transparency, security, and regulatory compliance. Lead the development and execution of Grocery Outlet's enterprise data governance framework. Lead the vision and roadmap for advancing enterprise data capabilities and scaling AI and advanced analytics across core business areas. Lead enterprise data development initiatives to improve data quality, cleanse and standardize master data. Drive close collaboration across the data team, business data organization, IT, and functional stakeholders to accelerate prototyping, testing, and deployment of analytics solutions. Stay current on emerging AI techniques, platforms, and trends; introduce innovation and best practices. Establish and enforce standards, policies, and procedures for data quality, accuracy, security, privacy, and compliance. Oversee the design and implementation of data lineage and master data management (MDM) practices. Collaborate closely with Enterprise Data Architect to ensure data availability, integrity, and accessibility across the enterprise. Define and publish KPIs and metrics for data governance effectiveness and maturity. Recruit, build, and lead high performing teams of data & AI engineers and data governance specialists. Foster a culture of collaboration, accountability, and continuous learning within your teams. Provide coaching and professional development to drive growth and career progression. Manage relationships and performance with external vendors, consultants, and analytics partners. Measure, track, and communicate the business impact and value of AI and data initiatives. Develop clear success criteria, metrics, and dashboards for analytics driven outcomes. Partner with Finance and the PMO to quantify and articulate the ROI of investments in AI, data science, and governance. Ensure transparency, timely delivery, and alignment of analytics projects with organizational goals. Qualifications 12+ years of experience in data science, analytics, or data governance roles. 5+ years of senior leadership in data science, AI, or enterprise analytics functions. Proven track record of delivering AI and analytics solutions that drive measurable business impact. Deep knowledge of machine learning techniques, predictive modeling, statistical analysis, and data visualization tools. Strong understanding of data governance frameworks, data privacy, security, and regulatory compliance (e.g., CCPA, GDPR). Experience building and scaling analytics and data teams within retail, consumer products, or supply chain organizations. Bachelor's degree in computer science, data science, engineering, or related field required; Master's or advanced degree strongly preferred. Experience with SAP data models and familiarity with various functions within SAP is a plus. Exceptional executive communication and stakeholder engagement capabilities. Collaborative and inclusive leader who builds strong relationships across business and technology functions. Skilled at translating complex data concepts into clear business insights and strategic recommendations. Metrics driven and outcome focused; disciplined in demonstrating the ROI of analytics investments. Strong team builder and mentor with a proven ability to attract, grow, and retain analytics talent. Innovative thinker who proactively explores new techniques, tools, and industry trends.
04/02/2026
Full time
Overview Reporting to the VP of Development & Data, you will build and lead a team focused on leveraging data driven insights and advanced analytics to optimize decision making, improve operational efficiency, and drive strategic business value across Grocery Outlet. Your role will guide the design and implementation of Grocery Outlet's data science, AI, and data governance programs, ensuring robust data management, governance practices, and innovative AI enabled solutions that support key business areas such as merchandising, supply chain, marketing, and operations. You will collaborate closely with senior stakeholders across Business Intelligence, Enterprise Data Architecture, and Business Solutions to align data and analytics investments with enterprise goals. As a visionary, strategic leader, you combine deep technical expertise with strong business acumen and excellent stakeholder communication to turn data into actionable insights that move the needle. Responsibilities Define and execute a comprehensive data science, data governance, and AI strategy aligned with corporate priorities. Act as an influential advisor to executive leaders and business stakeholders on leveraging AI and data driven insights. Champion the responsible and ethical use of AI and data, ensuring initiatives balance business value with transparency, security, and regulatory compliance. Lead the development and execution of Grocery Outlet's enterprise data governance framework. Lead the vision and roadmap for advancing enterprise data capabilities and scaling AI and advanced analytics across core business areas. Lead enterprise data development initiatives to improve data quality, cleanse and standardize master data. Drive close collaboration across the data team, business data organization, IT, and functional stakeholders to accelerate prototyping, testing, and deployment of analytics solutions. Stay current on emerging AI techniques, platforms, and trends; introduce innovation and best practices. Establish and enforce standards, policies, and procedures for data quality, accuracy, security, privacy, and compliance. Oversee the design and implementation of data lineage and master data management (MDM) practices. Collaborate closely with Enterprise Data Architect to ensure data availability, integrity, and accessibility across the enterprise. Define and publish KPIs and metrics for data governance effectiveness and maturity. Recruit, build, and lead high performing teams of data & AI engineers and data governance specialists. Foster a culture of collaboration, accountability, and continuous learning within your teams. Provide coaching and professional development to drive growth and career progression. Manage relationships and performance with external vendors, consultants, and analytics partners. Measure, track, and communicate the business impact and value of AI and data initiatives. Develop clear success criteria, metrics, and dashboards for analytics driven outcomes. Partner with Finance and the PMO to quantify and articulate the ROI of investments in AI, data science, and governance. Ensure transparency, timely delivery, and alignment of analytics projects with organizational goals. Qualifications 12+ years of experience in data science, analytics, or data governance roles. 5+ years of senior leadership in data science, AI, or enterprise analytics functions. Proven track record of delivering AI and analytics solutions that drive measurable business impact. Deep knowledge of machine learning techniques, predictive modeling, statistical analysis, and data visualization tools. Strong understanding of data governance frameworks, data privacy, security, and regulatory compliance (e.g., CCPA, GDPR). Experience building and scaling analytics and data teams within retail, consumer products, or supply chain organizations. Bachelor's degree in computer science, data science, engineering, or related field required; Master's or advanced degree strongly preferred. Experience with SAP data models and familiarity with various functions within SAP is a plus. Exceptional executive communication and stakeholder engagement capabilities. Collaborative and inclusive leader who builds strong relationships across business and technology functions. Skilled at translating complex data concepts into clear business insights and strategic recommendations. Metrics driven and outcome focused; disciplined in demonstrating the ROI of analytics investments. Strong team builder and mentor with a proven ability to attract, grow, and retain analytics talent. Innovative thinker who proactively explores new techniques, tools, and industry trends.
Senior Software Engineer
The Nuclear Company Seattle, Washington
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet scale approach to building nuclear reactors. Through its design once, build many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. The Nuclear Company (TNC) is at the forefront of America's nuclear renaissance, delivering the abundant, clean, reliable energy necessary for our nation to remain the world's leader. We're not just building nuclear plants - we're revolutionizing how they're built. Our Strategic Advantage: Nuclear OS will be built by the team that will use it. No other effort in the industry is embedding its technology staff alongside the engineering, procurement and construction teams responsible for execution. Others attempt to build software from the outside, disconnected from the realities of nuclear deployment. The Nuclear Company is building a system designed from the inside - ensuring Nuclear OS will address the challenges that have stalled nuclear projects for decades. About the Role As a Senior Software Engineer, you will be instrumental in developing Nuclear OS, the first purpose built digital platform to digitize, automate, and streamline the development and deployment of fleet scale nuclear power plants. You'll work directly with nuclear engineers, construction teams, and procurement specialists to build software that solves real world challenges in nuclear deployment. Responsibilities Core Development Design and implement key components of Nuclear OS, including data integration, AI/ML systems, and workflow automation. Build secure, scalable systems that consolidate formerly siloed data (engineering plans, project schedules, supply chain information, quality records, sensor feeds) onto a single platform. Develop advanced analytics and AI capabilities that enable unprecedented real time visibility and proactive control over complex nuclear projects. Cross Functional Collaboration Work closely with nuclear engineers, construction workers, quality foremen, and planning teams to understand their workflows and pain points. Collaborate with field teams to ensure Nuclear OS addresses real construction challenges, not theoretical problems. Partner with regulatory compliance teams to build automated workflow systems. Technical Excellence Implement foundational architecture that combines Palantir's powerful data integration and modeling capabilities with nuclear specific functionality. Ensure end to end system integration where improvements in one area immediately benefit all other areas through a common platform. Build systems that are traceable, auditable, and compliant with nuclear industry standards. Innovation & Problem Solving Develop solutions for transmitting lessons learned from field installation back to nuclear reactor design authorities and sub vendors. Create data centric requirement environments to interface with external parties while maintaining security and compliance. Build segregated collaboration workspaces for partners with appropriate export control compliance. Experience Technical Skills 5+ years of software engineering experience with expertise in cloud native architectures, distributed systems, data integration and ETL pipelines, AI/ML frameworks and model deployment, API design, microservices architecture, and DevSecOps practices and CI/CD pipelines. Proficiency in modern programming languages (Python, Java, TypeScript, etc.). Experience with database technologies (SQL and NoSQL). Knowledge of containerization and orchestration (Docker, Kubernetes). Industry Experience Experience building enterprise software for complex, regulated industries. Understanding of project management workflows and construction processes. Familiarity with quality assurance and compliance systems. Experience with secure software development practices. Collaboration & Communication Strong problem solving skills with ability to work in cross functional teams. Experience translating business requirements into technical solutions. Ability to work effectively with non technical stakeholders. Excellent written and verbal communication skills. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, or related field. Experience in nuclear, aerospace, defense, or other highly regulated industries. Familiarity with Palantir technologies or similar data integration platforms. Knowledge of construction management or industrial project execution. Experience with regulatory compliance systems. Security clearance eligibility. Benefits Competitive compensation packages. 401k with company match. Medical, dental, vision plans. Generous vacation policy, plus holidays. Annual company retreats. Estimated Starting Salary Range The estimated starting salary range for this role is $126,000 - $182,000 annually, less applicable withholdings and deductions, paid on a bi weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants. Seniority Level Mid Senior level Employment Type Full time Industries Nuclear Electric Power Generation
04/02/2026
Full time
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet scale approach to building nuclear reactors. Through its design once, build many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. The Nuclear Company (TNC) is at the forefront of America's nuclear renaissance, delivering the abundant, clean, reliable energy necessary for our nation to remain the world's leader. We're not just building nuclear plants - we're revolutionizing how they're built. Our Strategic Advantage: Nuclear OS will be built by the team that will use it. No other effort in the industry is embedding its technology staff alongside the engineering, procurement and construction teams responsible for execution. Others attempt to build software from the outside, disconnected from the realities of nuclear deployment. The Nuclear Company is building a system designed from the inside - ensuring Nuclear OS will address the challenges that have stalled nuclear projects for decades. About the Role As a Senior Software Engineer, you will be instrumental in developing Nuclear OS, the first purpose built digital platform to digitize, automate, and streamline the development and deployment of fleet scale nuclear power plants. You'll work directly with nuclear engineers, construction teams, and procurement specialists to build software that solves real world challenges in nuclear deployment. Responsibilities Core Development Design and implement key components of Nuclear OS, including data integration, AI/ML systems, and workflow automation. Build secure, scalable systems that consolidate formerly siloed data (engineering plans, project schedules, supply chain information, quality records, sensor feeds) onto a single platform. Develop advanced analytics and AI capabilities that enable unprecedented real time visibility and proactive control over complex nuclear projects. Cross Functional Collaboration Work closely with nuclear engineers, construction workers, quality foremen, and planning teams to understand their workflows and pain points. Collaborate with field teams to ensure Nuclear OS addresses real construction challenges, not theoretical problems. Partner with regulatory compliance teams to build automated workflow systems. Technical Excellence Implement foundational architecture that combines Palantir's powerful data integration and modeling capabilities with nuclear specific functionality. Ensure end to end system integration where improvements in one area immediately benefit all other areas through a common platform. Build systems that are traceable, auditable, and compliant with nuclear industry standards. Innovation & Problem Solving Develop solutions for transmitting lessons learned from field installation back to nuclear reactor design authorities and sub vendors. Create data centric requirement environments to interface with external parties while maintaining security and compliance. Build segregated collaboration workspaces for partners with appropriate export control compliance. Experience Technical Skills 5+ years of software engineering experience with expertise in cloud native architectures, distributed systems, data integration and ETL pipelines, AI/ML frameworks and model deployment, API design, microservices architecture, and DevSecOps practices and CI/CD pipelines. Proficiency in modern programming languages (Python, Java, TypeScript, etc.). Experience with database technologies (SQL and NoSQL). Knowledge of containerization and orchestration (Docker, Kubernetes). Industry Experience Experience building enterprise software for complex, regulated industries. Understanding of project management workflows and construction processes. Familiarity with quality assurance and compliance systems. Experience with secure software development practices. Collaboration & Communication Strong problem solving skills with ability to work in cross functional teams. Experience translating business requirements into technical solutions. Ability to work effectively with non technical stakeholders. Excellent written and verbal communication skills. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, or related field. Experience in nuclear, aerospace, defense, or other highly regulated industries. Familiarity with Palantir technologies or similar data integration platforms. Knowledge of construction management or industrial project execution. Experience with regulatory compliance systems. Security clearance eligibility. Benefits Competitive compensation packages. 401k with company match. Medical, dental, vision plans. Generous vacation policy, plus holidays. Annual company retreats. Estimated Starting Salary Range The estimated starting salary range for this role is $126,000 - $182,000 annually, less applicable withholdings and deductions, paid on a bi weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants. Seniority Level Mid Senior level Employment Type Full time Industries Nuclear Electric Power Generation
Principal Consultant Maximo
COSOL Denver, Colorado
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by COSOL. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $160,000.00/yr - $185,000.00/yr Direct message the job poster from COSOL Talent Acquisition Leadership Information TechnologyLinkedIn Recognised - & About Us COSOL Americas is a leading provider of digital solutions and managed services, specializing in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) systems. As a trusted partner in digital transformation, we help organizations optimize their operations and maximize the value of their technology investments. About The Role The Principal Consultant is a senior delivery and capability leadership role within COSOL's Americas Professional Services team. It is designed for highly experienced Maximo specialists who want to apply their skills to deliver outstanding client value, while coaching and mentoring others to uplift capability. Working closely with the Global Capability Lead in Australia, this position combines direct billable consulting (85% utilisation) with leadership in solution design, project delivery excellence, and capability building. The role also provides thought leadership, ensures consistent methodology, and supports COSOL's reputation as a trusted partner in enterprise asset management transformation. Your key areas of accountability will be around five main pillars - Client Delivery, Coaching & Capability Uplift, Collaboration with Global Capability Leads, Solution & Thought Leadership and Business Development & Growth Contribution. Within these areas of accountability, you can expect your role to involve the following- Lead the design, configuration, and deployment of IBM Maximo solutions to meet client business objectives. Provide strategic advice on enterprise asset management optimisation through an integrated asset management information ecosystem. Act as a trusted advisor to clients, including engagement with executive stakeholders to ensure alignment and buy-in. Mentor and coach junior and mid-level consultants in technical delivery, solution design, and consulting excellence. Align regional delivery practices with global methodologies and standards Provide thought leadership on how to best architect and leverage Maximo to deliver operational and strategic outcomes. Tackle technically challenging environments, providing the "big picture" thinking to guide complex solution design. Support pre-sales activities, including scoping, solution demonstrations, and proposal development. Identify opportunities for account growth through enhancements, modules, and support services. Required Qualifications and Experience The ideal candidate will possess the following skills, experience and qualifications- Bachelor's degree in IT, Engineering, or related discipline (Master's preferred). Extensive consulting experience in designing and implementing IBM Maximo Enterprise Asset Management solutions. Experience leading a team or project to deliver Maximo and related solutions. Strong understanding of asset management concepts, industry standards, and integration with other systems. Proven ability to mentor and coach others in both technical and consulting skills. Vendor certifications or relevant industry qualifications highly regarded. Experience in professional services or consulting environment preferred. Proven ability to maintain high billable utilisation while managing operational responsibilities. Exceptional analytical, problem-solving, and negotiation skills. Excellent presentation, communication, and stakeholder engagement capabilities. Commercial acumen and understanding of consulting engagement models. Please note, to be eligible for this position, you must be a US Citizen, Permanent Resident, or hold a current valid working visa for the US. What's on Offer For You! Genuine opportunity to make a significant impact within a growing business! Salary - Commensurate with experience and suitability for role ($160-$185k USD per annum as a base salary). COSOL Americas is an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination, where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Here at COSOL Americas we are committed to providing equal access and opportunity during the application process. If you need a reasonable accommodation due to a disability to participate in the application, interview, or hiring process, please let us know and we will work with you to ensure that your needs are met. How to Apply Please submit your application via the "Apply" button on this LinkedIn advertisement by 12th of September 2025 with a current resume (mandatory) and cover letter (optional). Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionInformation Technology and Consulting IndustriesIT Services and IT Consulting and Mining Referrals increase your chances of interviewing at COSOL by 2x Get notified about new Principal Consultant jobs in Denver, CO . Principal Consultant, Energy & Infrastructure Denver, CO $150,000.00-$200,000. hours ago Denver, CO $110,000.00-$150,000.00 1 day ago Senior Amazon Consultant (International Consulting Firm)Principal Consultant, Energy & InfrastructurePrincipal Consultant, Field Services Management (Remote)Institutional Client Management ConsultantBusiness Coach / Consultant, Exit Strategy (CO) Denver, CO $190,000.00-$250,000.00 5 days ago Business Development Consultant - Satellite Propulsion Denver, CO $100,000.00-$160,000.00 1 day ago Denver, CO $65,500.00-$73,000.00 3 weeks ago Denver, CO $130,000.00-$170,000.00 1 month ago Senior Consultant, Mechanical EngineeringBCG Platinion Senior Consultant, Tech Advisory and Delivery Denver, CO $80,000.00-$80,000.00 1 month ago Senior Consultant, Mechanical Engineering Denver, CO $120,000.00-$150,000.00 6 days ago Denver, CO $110,000.00-$140,000.00 1 day ago Denver, CO $170,000.00-$200,000.00 2 days ago BCG Platinion Senior Consultant, Risk Management Golden, CO $120,000.00-$150,000.00 3 weeks ago Principal Technical Integration Consultant(HCM)BCG Platinion Senior Consultant, Enterprise SolutionsSenior Managing Consultant, Air & Climate, Life Sciences Focus Denver, CO $130,000.00-$158,000. months ago Principal, NetSuite Consultant (Data & Analytics) Denver, CO $140,000.00-$180,000.00 2 days ago Managing Director Head of Technology Investment Banking We're unlocking community knowledge in a new way. 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04/02/2026
Full time
2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by COSOL. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $160,000.00/yr - $185,000.00/yr Direct message the job poster from COSOL Talent Acquisition Leadership Information TechnologyLinkedIn Recognised - & About Us COSOL Americas is a leading provider of digital solutions and managed services, specializing in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) systems. As a trusted partner in digital transformation, we help organizations optimize their operations and maximize the value of their technology investments. About The Role The Principal Consultant is a senior delivery and capability leadership role within COSOL's Americas Professional Services team. It is designed for highly experienced Maximo specialists who want to apply their skills to deliver outstanding client value, while coaching and mentoring others to uplift capability. Working closely with the Global Capability Lead in Australia, this position combines direct billable consulting (85% utilisation) with leadership in solution design, project delivery excellence, and capability building. The role also provides thought leadership, ensures consistent methodology, and supports COSOL's reputation as a trusted partner in enterprise asset management transformation. Your key areas of accountability will be around five main pillars - Client Delivery, Coaching & Capability Uplift, Collaboration with Global Capability Leads, Solution & Thought Leadership and Business Development & Growth Contribution. Within these areas of accountability, you can expect your role to involve the following- Lead the design, configuration, and deployment of IBM Maximo solutions to meet client business objectives. Provide strategic advice on enterprise asset management optimisation through an integrated asset management information ecosystem. Act as a trusted advisor to clients, including engagement with executive stakeholders to ensure alignment and buy-in. Mentor and coach junior and mid-level consultants in technical delivery, solution design, and consulting excellence. Align regional delivery practices with global methodologies and standards Provide thought leadership on how to best architect and leverage Maximo to deliver operational and strategic outcomes. Tackle technically challenging environments, providing the "big picture" thinking to guide complex solution design. Support pre-sales activities, including scoping, solution demonstrations, and proposal development. Identify opportunities for account growth through enhancements, modules, and support services. Required Qualifications and Experience The ideal candidate will possess the following skills, experience and qualifications- Bachelor's degree in IT, Engineering, or related discipline (Master's preferred). Extensive consulting experience in designing and implementing IBM Maximo Enterprise Asset Management solutions. Experience leading a team or project to deliver Maximo and related solutions. Strong understanding of asset management concepts, industry standards, and integration with other systems. Proven ability to mentor and coach others in both technical and consulting skills. Vendor certifications or relevant industry qualifications highly regarded. Experience in professional services or consulting environment preferred. Proven ability to maintain high billable utilisation while managing operational responsibilities. Exceptional analytical, problem-solving, and negotiation skills. Excellent presentation, communication, and stakeholder engagement capabilities. Commercial acumen and understanding of consulting engagement models. Please note, to be eligible for this position, you must be a US Citizen, Permanent Resident, or hold a current valid working visa for the US. What's on Offer For You! Genuine opportunity to make a significant impact within a growing business! Salary - Commensurate with experience and suitability for role ($160-$185k USD per annum as a base salary). COSOL Americas is an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination, where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Here at COSOL Americas we are committed to providing equal access and opportunity during the application process. If you need a reasonable accommodation due to a disability to participate in the application, interview, or hiring process, please let us know and we will work with you to ensure that your needs are met. How to Apply Please submit your application via the "Apply" button on this LinkedIn advertisement by 12th of September 2025 with a current resume (mandatory) and cover letter (optional). Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionInformation Technology and Consulting IndustriesIT Services and IT Consulting and Mining Referrals increase your chances of interviewing at COSOL by 2x Get notified about new Principal Consultant jobs in Denver, CO . Principal Consultant, Energy & Infrastructure Denver, CO $150,000.00-$200,000. hours ago Denver, CO $110,000.00-$150,000.00 1 day ago Senior Amazon Consultant (International Consulting Firm)Principal Consultant, Energy & InfrastructurePrincipal Consultant, Field Services Management (Remote)Institutional Client Management ConsultantBusiness Coach / Consultant, Exit Strategy (CO) Denver, CO $190,000.00-$250,000.00 5 days ago Business Development Consultant - Satellite Propulsion Denver, CO $100,000.00-$160,000.00 1 day ago Denver, CO $65,500.00-$73,000.00 3 weeks ago Denver, CO $130,000.00-$170,000.00 1 month ago Senior Consultant, Mechanical EngineeringBCG Platinion Senior Consultant, Tech Advisory and Delivery Denver, CO $80,000.00-$80,000.00 1 month ago Senior Consultant, Mechanical Engineering Denver, CO $120,000.00-$150,000.00 6 days ago Denver, CO $110,000.00-$140,000.00 1 day ago Denver, CO $170,000.00-$200,000.00 2 days ago BCG Platinion Senior Consultant, Risk Management Golden, CO $120,000.00-$150,000.00 3 weeks ago Principal Technical Integration Consultant(HCM)BCG Platinion Senior Consultant, Enterprise SolutionsSenior Managing Consultant, Air & Climate, Life Sciences Focus Denver, CO $130,000.00-$158,000. months ago Principal, NetSuite Consultant (Data & Analytics) Denver, CO $140,000.00-$180,000.00 2 days ago Managing Director Head of Technology Investment Banking We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Applications Support Specialist
Dynamic Systems, Inc. Buda, Texas
Dynamic Systems Inc. (DSI) is seeking a detail-oriented, proactive, and collaborative Applications Support Specialist to join our Enterprise Applications team. This on-site role plays a critical part in supporting key operational applications-including SmartBarrel, QuoteToMe, and Field Materials-ensuring optimal system performance, high-quality user support, and continuous improvement across DSI's digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency. KEY RESPONSIBILITIES Platform Ownership & Administration Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization. - Oversee system configuration, user setup, access controls, and workflow management. - Manage vendor relationships, support cases, and enhancement requests. - Ensure uptime, data integrity, and reliable performance. - Monitor system releases and communicate impacts. Application Support & Issue Resolution - Provide daily support including troubleshooting and root-cause analysis. - Coordinate with vendors and IT for advanced issues. - Identify recurring problems and implement sustainable solutions. DSI-RELEVANT APPLICATIONS & RESPONSIBILITIES SMARTBARREL SmartBarrel supports jobsite labor tracking, identity verification, and compliance by capturing accurate timekeeping and workforce data. Responsibilities: - Manage worker profiles, permissions, and jobsite configuration. - Troubleshoot timekeeping sync and identity verification issues. - Support integrations with Vista or other backend systems. - Train field supervisors on proper workflows and best practices. QUOTETOM E QuoteToMe digitizes procurement operations, RFQs, and purchasing workflows, improving accuracy and visibility across purchasing activities. Responsibilities: - Configure approval workflows, users, and vendor access. - Troubleshoot RFQ/PO workflow issues and vendor-related challenges. - Assist procurement with reporting and analytics. - Validate integrations with financial systems like Vista. FIELD MATERIALS Field Materials coordinates materials ordering, delivery confirmation, and job cost tracking across active projects. Responsibilities: - Maintain supplier catalogs, cost codes, and workflow rules. - Resolve mobile/web application issues impacting material requests. - Verify accuracy of deliveries, receipts, and cost coding. - Train field teams on proper request and documentation workflows. VISTA (VIEWPOINT VISTA) Vista is DSI's ERP platform supporting financials, payroll, job costing, procurement, HR, and accounting workflows. Role interaction: - Verify data passed from SmartBarrel, QuoteToMe, and Field Materials. - Troubleshoot integration inconsistencies or posting errors. - Assist with upgrades, workflow changes, and system testing. - Coordinate with accounting and HR teams on process improvements. DYNAMICS 365 SALES Dynamics 365 Sales supports DSI's CRM, sales pipeline tracking, and opportunity management workflows. Role interaction: - Troubleshoot dashboards, workflow automation, permissions, and record access. - Support Power Automate flows tied to CRM processes. - Assist sales users with reporting, views, dashboards, and process updates. INTERNAL CUSTOM APPLICATIONS This includes DSI's background check system, truck log, separation workflows, PTO calendars, and similar internal workflow applications. Role interaction: - Support workflow logic, user permissions, and troubleshooting. - Enhance tools using Power Apps and Power Automate. - Maintain documentation and training materials. - Coordinate updates with HR, Operations, and leadership stakeholders. QUALIFICATIONS Required: - Associate's or bachelor's degree in IT, Computer Science, Business Systems, or related field. - 2+ years supporting SmartBarrel, QuoteToMe, Field Materials, or comparable enterprise applications. - Strong analytical, problem-solving, and communication skills. - Experience with Microsoft 365 and basic scripting. - Ability to manage multiple priorities in a fast-paced environment. Preferred: - Experience supporting construction industry technology or field operations. - Familiarity with Vista and Dynamics 365 Sales. - Experience with SharePoint, Power Apps, Power Automate. - Experience working with vendors on system improvements. WORK ENVIRONMENT This is a full-time, on-site role based in Buda, Texas. Occasional travel to other offices or vendor locations may be required. WHY JOIN DSI? You'll join a collaborative team committed to innovation, continuous improvement, and delivering meaningful technology solutions that support field operations, administrative workflows, and organizational success. PI9e5d3b3271b9-1162
04/01/2026
Full time
Dynamic Systems Inc. (DSI) is seeking a detail-oriented, proactive, and collaborative Applications Support Specialist to join our Enterprise Applications team. This on-site role plays a critical part in supporting key operational applications-including SmartBarrel, QuoteToMe, and Field Materials-ensuring optimal system performance, high-quality user support, and continuous improvement across DSI's digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency. KEY RESPONSIBILITIES Platform Ownership & Administration Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization. - Oversee system configuration, user setup, access controls, and workflow management. - Manage vendor relationships, support cases, and enhancement requests. - Ensure uptime, data integrity, and reliable performance. - Monitor system releases and communicate impacts. Application Support & Issue Resolution - Provide daily support including troubleshooting and root-cause analysis. - Coordinate with vendors and IT for advanced issues. - Identify recurring problems and implement sustainable solutions. DSI-RELEVANT APPLICATIONS & RESPONSIBILITIES SMARTBARREL SmartBarrel supports jobsite labor tracking, identity verification, and compliance by capturing accurate timekeeping and workforce data. Responsibilities: - Manage worker profiles, permissions, and jobsite configuration. - Troubleshoot timekeeping sync and identity verification issues. - Support integrations with Vista or other backend systems. - Train field supervisors on proper workflows and best practices. QUOTETOM E QuoteToMe digitizes procurement operations, RFQs, and purchasing workflows, improving accuracy and visibility across purchasing activities. Responsibilities: - Configure approval workflows, users, and vendor access. - Troubleshoot RFQ/PO workflow issues and vendor-related challenges. - Assist procurement with reporting and analytics. - Validate integrations with financial systems like Vista. FIELD MATERIALS Field Materials coordinates materials ordering, delivery confirmation, and job cost tracking across active projects. Responsibilities: - Maintain supplier catalogs, cost codes, and workflow rules. - Resolve mobile/web application issues impacting material requests. - Verify accuracy of deliveries, receipts, and cost coding. - Train field teams on proper request and documentation workflows. VISTA (VIEWPOINT VISTA) Vista is DSI's ERP platform supporting financials, payroll, job costing, procurement, HR, and accounting workflows. Role interaction: - Verify data passed from SmartBarrel, QuoteToMe, and Field Materials. - Troubleshoot integration inconsistencies or posting errors. - Assist with upgrades, workflow changes, and system testing. - Coordinate with accounting and HR teams on process improvements. DYNAMICS 365 SALES Dynamics 365 Sales supports DSI's CRM, sales pipeline tracking, and opportunity management workflows. Role interaction: - Troubleshoot dashboards, workflow automation, permissions, and record access. - Support Power Automate flows tied to CRM processes. - Assist sales users with reporting, views, dashboards, and process updates. INTERNAL CUSTOM APPLICATIONS This includes DSI's background check system, truck log, separation workflows, PTO calendars, and similar internal workflow applications. Role interaction: - Support workflow logic, user permissions, and troubleshooting. - Enhance tools using Power Apps and Power Automate. - Maintain documentation and training materials. - Coordinate updates with HR, Operations, and leadership stakeholders. QUALIFICATIONS Required: - Associate's or bachelor's degree in IT, Computer Science, Business Systems, or related field. - 2+ years supporting SmartBarrel, QuoteToMe, Field Materials, or comparable enterprise applications. - Strong analytical, problem-solving, and communication skills. - Experience with Microsoft 365 and basic scripting. - Ability to manage multiple priorities in a fast-paced environment. Preferred: - Experience supporting construction industry technology or field operations. - Familiarity with Vista and Dynamics 365 Sales. - Experience with SharePoint, Power Apps, Power Automate. - Experience working with vendors on system improvements. WORK ENVIRONMENT This is a full-time, on-site role based in Buda, Texas. Occasional travel to other offices or vendor locations may be required. WHY JOIN DSI? You'll join a collaborative team committed to innovation, continuous improvement, and delivering meaningful technology solutions that support field operations, administrative workflows, and organizational success. PI9e5d3b3271b9-1162
Business Analyst (Hybrid)
A-Line Staffing Solutions LLC Lansing, Michigan
Title: Programmer Analyst VI Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role - this role is NOT open to C2C, 1099, or 3 rd party candidates Position Responsibilities: Ensure project alignment with DTMB Strategic Plans Provide content approval and validate estimates for the entire schedule of the project for the Project Manager to ensure compliance with the SUITE Project Management Methodology (PMM) and the Systems Engineering Methodology (SEM) Facilitate requirements gathering/meetings with clients to gather requirements (Traditional, Waterfall, and Agile) for all IT solutions and to identify impacted business processes and determine best process and IT solution integration Lead artifact reviews with peers, system specialists, Enterprise Security and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards or guidelines Participate in Solutions Design Team meetings and assist in creation of the Enterprise Architecture Solution Assessment (EASA) Responsible for development of training content and facilitate training Approves application-wide integration, performance, system or user acceptance test plans Validate test data and test results Differentiate between defects and new requirements and initiate change requests, as necessary Develop and monitor defect tracking logs and facilitate problem resolution Review and approve project management documents Serve as an Agency Services liaison to outside consultants Serve as a liaison between DTMB and the client concerning application requests, standards, requirements, and other program and project matters Develop and maintain an effective communication plan with DTMB, vendors and agency staff relating to project level metrics Document and analyze business processes Develop system diagram and dataflow diagrams for Request for Proposal (RFP) documentation Collaborate with Product Owners to write clear and concise Agile user stories with acceptance criteria using BDD or Gherkin format (Given/When/then) Assist Product Owners in prioritizing the product backlog based on business value, risk and dependencies Conduct sprint ceremonies like backlog grooming, sprint planning, sprint demo, and refinement sessions Develop and maintain Test Plans, Test Cases, and Requirement Traceability Matrix (RTM) Perform Functional and Regression testing and facilitate User Acceptance Testing Position Qualifications: 4+ years of experience as a Business Analyst 4+ years of Agile experience, including Scrum or Kanban experience Experience using Azure DevOps or similar tool for work item management and source control Experience with Microsoft tools, such as Excel, PowerPoint, or Visio Experience with Oracle or SQL Servers Strong experience working in Agile/Hybrid environments, translating business requirements into user stories with acceptance criteria Ability to break down complex business requirements into smaller user stories for development teams while ensuring that technical constraints, limitations, and dependencies are considered Experience working on projects involving vendor owned, designed, and hosted solutions Excellent verbal and written communication skills A minimum of a Bachelor's Degree in Business Administration, Information Technology, Finance, Marketing, or other relevant field required Note: This is a W2 contract role - this role is NOT open to C2C, 1099, or 3 rd party candidates .
04/01/2026
Full time
Title: Programmer Analyst VI Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role - this role is NOT open to C2C, 1099, or 3 rd party candidates Position Responsibilities: Ensure project alignment with DTMB Strategic Plans Provide content approval and validate estimates for the entire schedule of the project for the Project Manager to ensure compliance with the SUITE Project Management Methodology (PMM) and the Systems Engineering Methodology (SEM) Facilitate requirements gathering/meetings with clients to gather requirements (Traditional, Waterfall, and Agile) for all IT solutions and to identify impacted business processes and determine best process and IT solution integration Lead artifact reviews with peers, system specialists, Enterprise Security and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards or guidelines Participate in Solutions Design Team meetings and assist in creation of the Enterprise Architecture Solution Assessment (EASA) Responsible for development of training content and facilitate training Approves application-wide integration, performance, system or user acceptance test plans Validate test data and test results Differentiate between defects and new requirements and initiate change requests, as necessary Develop and monitor defect tracking logs and facilitate problem resolution Review and approve project management documents Serve as an Agency Services liaison to outside consultants Serve as a liaison between DTMB and the client concerning application requests, standards, requirements, and other program and project matters Develop and maintain an effective communication plan with DTMB, vendors and agency staff relating to project level metrics Document and analyze business processes Develop system diagram and dataflow diagrams for Request for Proposal (RFP) documentation Collaborate with Product Owners to write clear and concise Agile user stories with acceptance criteria using BDD or Gherkin format (Given/When/then) Assist Product Owners in prioritizing the product backlog based on business value, risk and dependencies Conduct sprint ceremonies like backlog grooming, sprint planning, sprint demo, and refinement sessions Develop and maintain Test Plans, Test Cases, and Requirement Traceability Matrix (RTM) Perform Functional and Regression testing and facilitate User Acceptance Testing Position Qualifications: 4+ years of experience as a Business Analyst 4+ years of Agile experience, including Scrum or Kanban experience Experience using Azure DevOps or similar tool for work item management and source control Experience with Microsoft tools, such as Excel, PowerPoint, or Visio Experience with Oracle or SQL Servers Strong experience working in Agile/Hybrid environments, translating business requirements into user stories with acceptance criteria Ability to break down complex business requirements into smaller user stories for development teams while ensuring that technical constraints, limitations, and dependencies are considered Experience working on projects involving vendor owned, designed, and hosted solutions Excellent verbal and written communication skills A minimum of a Bachelor's Degree in Business Administration, Information Technology, Finance, Marketing, or other relevant field required Note: This is a W2 contract role - this role is NOT open to C2C, 1099, or 3 rd party candidates .
Agile Practitioner
DivIHN Integration Inc Atlanta, Georgia
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Arun Kumar at or Tenish at Title: Agile Practitioner Duration: 12 Months with possibility of extension based on demand Location: Remote candidates in all US locations will be considered (Charlotte, NC or Corning, NY area preferred and the candidate must be willing to support EST time zone) Schedule: Full-time, M-F, 8 AM - 5 PM, OT not anticipated. Travel Requirement: Limited travel to Charlotte, NC or Corning, NY may be required to participate in project workshops or key delivery events. Advance notice will be provided. Travel is not expected to exceed 10%. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: About the Role We are seeking an experienced, results-driven Agile Practitioner to lead the delivery of an Identity implementation. This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments. The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with client's quality, compliance, and PMO governance standards. Key Responsibilities 1. Project and Product Delivery Ownership Facilitate end-to-end delivery of the Identity program, ensuring scope, schedule, budget, quality, and value realization objectives are met. Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness. Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working. 2. Identity Implementation Leadership Manage Identity deployments and enhancements supporting the migration from Microsoft Identity Manager to Microsoft Entra Deliverables for year 1 include: Implementation of advanced identity lifecycle management workflows Enhanced integration capabilities with authoritative data sources to support both human and non-human identities Deployment of improved access governance controls Introduction of a centralized identity governance dashboard to provide real-time visibility into identity and access management activities Development of strategic road maps Configure Entra ID governance and establish connectivity with the HR systems Coordinate cross-functional teams including functional teams, solution architects, system integrators, and internal IT partners. Ensure platform configurations, data models, integrations, and releases align with IT processes and business outcomes. 3. Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models. 4. Project Leadership and Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans. Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation. Provide clear, concise delivery status reporting for executive and Information Security leadership. 5. Stakeholder Engagement and Communication Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions. Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption. 6. Quality, Compliance and Continuous Improvement Ensure adherence to client's quality, compliance, and governance standards. Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics. Ensure deliverables meet acceptance criteria and support operational readiness and user adoption. Qualifications Experience 7 years of IT project and/or product management experience Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement. Experience delivering security solutions. Demonstrated success leading complex, cross-functional initiatives in large enterprises. Education Associate's Degree with relevant experience (minimum required) Bachelor's Degree (preferred) Certifications Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent) (Active preferred) PMP (Project Management Professional) certification. (Desired) Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments. Experience working with system integrators and SaaS vendors. Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.). Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models. Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively. Exceptional stakeholder management and executive communication skills. Proven problem-solving, decision-making, and escalation capabilities. Detail-oriented with a strong commitment to deliver quality and outcomes. Ability to lead without authority and influence across organizational boundaries. Interview Process: One Round - Panel Video Interview. Second Round possible, if necessary for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. PMP, project and/or product management
04/01/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Arun Kumar at or Tenish at Title: Agile Practitioner Duration: 12 Months with possibility of extension based on demand Location: Remote candidates in all US locations will be considered (Charlotte, NC or Corning, NY area preferred and the candidate must be willing to support EST time zone) Schedule: Full-time, M-F, 8 AM - 5 PM, OT not anticipated. Travel Requirement: Limited travel to Charlotte, NC or Corning, NY may be required to participate in project workshops or key delivery events. Advance notice will be provided. Travel is not expected to exceed 10%. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: About the Role We are seeking an experienced, results-driven Agile Practitioner to lead the delivery of an Identity implementation. This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments. The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with client's quality, compliance, and PMO governance standards. Key Responsibilities 1. Project and Product Delivery Ownership Facilitate end-to-end delivery of the Identity program, ensuring scope, schedule, budget, quality, and value realization objectives are met. Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness. Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working. 2. Identity Implementation Leadership Manage Identity deployments and enhancements supporting the migration from Microsoft Identity Manager to Microsoft Entra Deliverables for year 1 include: Implementation of advanced identity lifecycle management workflows Enhanced integration capabilities with authoritative data sources to support both human and non-human identities Deployment of improved access governance controls Introduction of a centralized identity governance dashboard to provide real-time visibility into identity and access management activities Development of strategic road maps Configure Entra ID governance and establish connectivity with the HR systems Coordinate cross-functional teams including functional teams, solution architects, system integrators, and internal IT partners. Ensure platform configurations, data models, integrations, and releases align with IT processes and business outcomes. 3. Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models. 4. Project Leadership and Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans. Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation. Provide clear, concise delivery status reporting for executive and Information Security leadership. 5. Stakeholder Engagement and Communication Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions. Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption. 6. Quality, Compliance and Continuous Improvement Ensure adherence to client's quality, compliance, and governance standards. Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics. Ensure deliverables meet acceptance criteria and support operational readiness and user adoption. Qualifications Experience 7 years of IT project and/or product management experience Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement. Experience delivering security solutions. Demonstrated success leading complex, cross-functional initiatives in large enterprises. Education Associate's Degree with relevant experience (minimum required) Bachelor's Degree (preferred) Certifications Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent) (Active preferred) PMP (Project Management Professional) certification. (Desired) Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments. Experience working with system integrators and SaaS vendors. Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.). Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models. Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively. Exceptional stakeholder management and executive communication skills. Proven problem-solving, decision-making, and escalation capabilities. Detail-oriented with a strong commitment to deliver quality and outcomes. Ability to lead without authority and influence across organizational boundaries. Interview Process: One Round - Panel Video Interview. Second Round possible, if necessary for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. PMP, project and/or product management
SAP Systems Engineering Specialist with SAP Cloud Architecture Expertise
Trigyn Technologies Inc
Immediate contract opportunity for SAP Systems Engineering Specialist with direct client in New York, NY. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions. Reporting to ERPSD Basis staff, the SAP Engineering specialist will support the following major work areas: • Provide technical expertise and support work in respect of the ERP's on-premise SAP landscape, such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Provide architecture and design assessment for the implementation of SAP Cloud-based solutions in integration with On-premise SAP systems, following SaaS/Paas models and relevant industry best practices. • Assists across the spectrum of the ERP's production support work, including upgrades, system/component installation, installation of patches and Support pack stacks, landscape maintenance, HANA administration & security and transport management. • Supports the effective optimization of SAP NetWeaver security standards to ensure secure communication between distributed systems, with SAP data storage and network security, inter alia. Specific task areas: SAP System Engineering, Basis administration and Production support operations: • Support SAP Basis workstream activities including, but not limited to, performing transports, landscape and instance maintenance, client copies, system refreshes, system installation, support pack stack upgrades, software release management, problem determination, resolution and incident management • Lead and execute SAP HANA upgrades in complex MCOS and high-availability landscapes, working experience with HPE ServiceGuard is a plus. • Demonstrate in-depth expertise in SAP IDM and SRM/MDM platform administration, including installation, configuration, upgrades, repository management, and integration with enterprise identity services. • Manage SAP MDM 7.02 components and ensure seamless integration with SAP NetWeaver Portal, SRM, and PI systems. • Possess in-depth knowledge of SAP Solution Manager in order to support ChaRM setup, retrofit processes, Focused Run configuration, system monitoring, and job monitoring capabilities. • Assist with Redwood RunMyJob for SAP ABAP systems, including installation, upgrades, job scheduling, queue setup for system maintenance, queue monitoring, and advanced troubleshooting. • Engage with the ERP's functional team to drive system performance monitoring, testing and tuning as required, including with respect to SAP cloud integration with On-premise. Technical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. • Design and support of High Availability/DR Solutions and Backup and Recovery solutions for enterprise applications and database in a public, private or hybrid cloud environments. • Assess the architecture and best practices for the integration of SAP Cloud solutions with the SAP On-premise Umoja solution. • Support the actual engineering and integration of On-premise SAP solution with cloud-based solutions provided by 3rd party vendors like Azure, AWS and Google Cloud Platform. • Lead the planning of possible migrations of On-premise systems into SAP's Cloud infrastructure and assist in the implementation. • Lead technical aspects of SAP Cloud-based solutions regarding data protection, SSO solution for external applications SAP Business Technology Platform • Design and architect end-to-end solutions for SAP BTP including application setup and integration with cloud and on-premises application. • Assist with producing technical specifications and architecture diagrams. • Configure identify authentication and provision services using SAP IAS/IPS. Implement OAuth2, JWT, SSO (principal propagation) • Configure and administer SAP BTP subaccounts, Cloud Connector integrations, hybrid connectivity setups, and associated authorization frameworks. Security SAP NetWeaver System, Network, Applications, Data • Enable SAP applications for internet facing solutions by designing and implementation of SAP network security standards between SAP systems using Secure Network Communication (SNC) and SSL (Secure Socket Layer) technologies. • Design solution to protect data, filesystem and backup using encryption. • Analyze and apply SAP Security Hot News and Patches Qualifications and experience: • A minimum of 12 years of specific experience with SAP Basis and SAP Systems engineering technical work, including architectural roadmaps and end-to-end execution of upgrades, migrations, performance optimization and technical integration such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, BOBJ, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Experience shall include at least 5+ years of HANA administration HA and DR . • Experience shall include system sizing and performance optimization as well as the connecting points of the same with hardware and Infrastructure-related components. • Working experience of BTP Integration Suite, SAP Build Apps/Process Automation, Cloud connector • Working experience with VMWare and Linux. • At least one full life cycle S/4HANA implementation/migration experience of SAP Cloud solutions (PaaS/SaaS) including technical evaluation, roadmap planning (readiness/simplification remediation), architecture integration design, migration and deployment of SAP solutions to Cloud environment (AWS, GCP or Azure) • Security experience shall include hands on experience to architect authorization in Application and HANA DB layers along with managing audit requirements. End to End full SAP HANA life cycle security implementations experience would be a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.
04/01/2026
Full time
Immediate contract opportunity for SAP Systems Engineering Specialist with direct client in New York, NY. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions. Reporting to ERPSD Basis staff, the SAP Engineering specialist will support the following major work areas: • Provide technical expertise and support work in respect of the ERP's on-premise SAP landscape, such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Provide architecture and design assessment for the implementation of SAP Cloud-based solutions in integration with On-premise SAP systems, following SaaS/Paas models and relevant industry best practices. • Assists across the spectrum of the ERP's production support work, including upgrades, system/component installation, installation of patches and Support pack stacks, landscape maintenance, HANA administration & security and transport management. • Supports the effective optimization of SAP NetWeaver security standards to ensure secure communication between distributed systems, with SAP data storage and network security, inter alia. Specific task areas: SAP System Engineering, Basis administration and Production support operations: • Support SAP Basis workstream activities including, but not limited to, performing transports, landscape and instance maintenance, client copies, system refreshes, system installation, support pack stack upgrades, software release management, problem determination, resolution and incident management • Lead and execute SAP HANA upgrades in complex MCOS and high-availability landscapes, working experience with HPE ServiceGuard is a plus. • Demonstrate in-depth expertise in SAP IDM and SRM/MDM platform administration, including installation, configuration, upgrades, repository management, and integration with enterprise identity services. • Manage SAP MDM 7.02 components and ensure seamless integration with SAP NetWeaver Portal, SRM, and PI systems. • Possess in-depth knowledge of SAP Solution Manager in order to support ChaRM setup, retrofit processes, Focused Run configuration, system monitoring, and job monitoring capabilities. • Assist with Redwood RunMyJob for SAP ABAP systems, including installation, upgrades, job scheduling, queue setup for system maintenance, queue monitoring, and advanced troubleshooting. • Engage with the ERP's functional team to drive system performance monitoring, testing and tuning as required, including with respect to SAP cloud integration with On-premise. Technical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. • Design and support of High Availability/DR Solutions and Backup and Recovery solutions for enterprise applications and database in a public, private or hybrid cloud environments. • Assess the architecture and best practices for the integration of SAP Cloud solutions with the SAP On-premise Umoja solution. • Support the actual engineering and integration of On-premise SAP solution with cloud-based solutions provided by 3rd party vendors like Azure, AWS and Google Cloud Platform. • Lead the planning of possible migrations of On-premise systems into SAP's Cloud infrastructure and assist in the implementation. • Lead technical aspects of SAP Cloud-based solutions regarding data protection, SSO solution for external applications SAP Business Technology Platform • Design and architect end-to-end solutions for SAP BTP including application setup and integration with cloud and on-premises application. • Assist with producing technical specifications and architecture diagrams. • Configure identify authentication and provision services using SAP IAS/IPS. Implement OAuth2, JWT, SSO (principal propagation) • Configure and administer SAP BTP subaccounts, Cloud Connector integrations, hybrid connectivity setups, and associated authorization frameworks. Security SAP NetWeaver System, Network, Applications, Data • Enable SAP applications for internet facing solutions by designing and implementation of SAP network security standards between SAP systems using Secure Network Communication (SNC) and SSL (Secure Socket Layer) technologies. • Design solution to protect data, filesystem and backup using encryption. • Analyze and apply SAP Security Hot News and Patches Qualifications and experience: • A minimum of 12 years of specific experience with SAP Basis and SAP Systems engineering technical work, including architectural roadmaps and end-to-end execution of upgrades, migrations, performance optimization and technical integration such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, BOBJ, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Experience shall include at least 5+ years of HANA administration HA and DR . • Experience shall include system sizing and performance optimization as well as the connecting points of the same with hardware and Infrastructure-related components. • Working experience of BTP Integration Suite, SAP Build Apps/Process Automation, Cloud connector • Working experience with VMWare and Linux. • At least one full life cycle S/4HANA implementation/migration experience of SAP Cloud solutions (PaaS/SaaS) including technical evaluation, roadmap planning (readiness/simplification remediation), architecture integration design, migration and deployment of SAP solutions to Cloud environment (AWS, GCP or Azure) • Security experience shall include hands on experience to architect authorization in Application and HANA DB layers along with managing audit requirements. End to End full SAP HANA life cycle security implementations experience would be a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.
Spc II, BT Support
Sysco Albuquerque, New Mexico
Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
04/01/2026
Full time
Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Senior Endpoint Management Specialist - ITS
InsideHigherEd Albany, New York
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
System Administrator and User Support Specialist
InsideHigherEd Virginia Beach, Virginia
POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability : Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)
01/14/2026
Full time
POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability : Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)
Enterprise Programmer/Integration Specialist (On Campus)
InsideHigherEd Lowell, Massachusetts
Category:: Full-time Staff Subscribe:: Department:: Information Technology Locations:: Lowell, MA Posted:: Aug 12, 2025 Closes:: Jan 26, 2026 - 11:59 PM EST Type:: Full-time Position ID:: 191521 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Enterprise Programmer / Integration Specialist Unit: Non-Unit Professional (NUP) Department: Information Technology, IT Applications Reports to: Director of IT Applications Date: August 12, 2025 (Re posted January 5, 2026) General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications. Essential Job Functions: Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations. Analyze and modify existing applications and processes, and provide recommendations for system and process improvements. Diagnose and resolve software issues reported to our Service Desk staff and ticket management system. Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools. Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations. Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards. Create and deploy data queries for ad hoc reporting Other Duties and Responsibilities: Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities. May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team. Performs other related duties as required. Requirements: Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following: Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's. Experience implementing medium and large scale IT projects and customizations for ERP systems. 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL. Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET. Experience with RESTful web services. Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL. Experience building custom solutions using ASP.NET/MVC. Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously. Able to work independently and maintain focus on priority tasks. Ability to maintain change control and testing processes for modifications. Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Preferred Qualifications: Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment. Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control. Bilingual skills a plus Additional Information: Salary Range:$80,000 to $90,000Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include: High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Reasonable Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation and Personal Time Tuition Benefit for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Location: Lowell Campus with occasional travel to the Bedford campus and within the community. Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines. Expected Start Date: February 2026 Application Deadline: January 26, 2026 Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .
01/14/2026
Full time
Category:: Full-time Staff Subscribe:: Department:: Information Technology Locations:: Lowell, MA Posted:: Aug 12, 2025 Closes:: Jan 26, 2026 - 11:59 PM EST Type:: Full-time Position ID:: 191521 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Enterprise Programmer / Integration Specialist Unit: Non-Unit Professional (NUP) Department: Information Technology, IT Applications Reports to: Director of IT Applications Date: August 12, 2025 (Re posted January 5, 2026) General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications. Essential Job Functions: Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations. Analyze and modify existing applications and processes, and provide recommendations for system and process improvements. Diagnose and resolve software issues reported to our Service Desk staff and ticket management system. Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools. Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations. Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards. Create and deploy data queries for ad hoc reporting Other Duties and Responsibilities: Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities. May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team. Performs other related duties as required. Requirements: Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following: Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's. Experience implementing medium and large scale IT projects and customizations for ERP systems. 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL. Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET. Experience with RESTful web services. Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL. Experience building custom solutions using ASP.NET/MVC. Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously. Able to work independently and maintain focus on priority tasks. Ability to maintain change control and testing processes for modifications. Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Preferred Qualifications: Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment. Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control. Bilingual skills a plus Additional Information: Salary Range:$80,000 to $90,000Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include: High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Reasonable Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation and Personal Time Tuition Benefit for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Location: Lowell Campus with occasional travel to the Bedford campus and within the community. Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines. Expected Start Date: February 2026 Application Deadline: January 26, 2026 Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .
Senior Network Engineer
InsideHigherEd Tallahassee, Florida
Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Enterprise Learning Systems Programmer/Analyst
InsideHigherEd Saratoga Springs, New York
Enterprise Learning Systems Programmer/Analyst SUNY Empire is seeking a skilled Enterprise Learning Systems Programmer/Analyst to support the data integrations, technical operations, and ongoing needs of our Learning Management System (D2L Brightspace). This role will be central to ensuring seamless data flow between the University's Student Information System (Banner) and Brightspace, while also providing technical expertise to the Empire Online department (comprised of Instructional Designers, Instructional Technologists, Learning Management System Administrators, and Digital Accessibility Specialists). The selected incumbent will play a critical role in maintaining reliable integrations, supporting data-driven decision making, and ensuring that the institution's learning technologies function smoothly for students, faculty, and staff. The Enterprise Learning Systems Programmer/Analyst will also serve as a member of the Brightspace Operations Committee and will work closely with colleagues in Academic Affairs to align technical solutions with teaching and learning needs across the university. Primary responsibilities include: Develop, maintain, and optimize integrations between Banner SIS and D2L Brightspace. Design, maintain, and document API integrations, with emphasis on RESTful APIs, to support secure and efficient data exchange. Collaborate with DLE, IT staff, and Academic Affairs to ensure accurate and timely data flow across systems. Serve as a contributing member of the Brightspace Operations Committee, representing integration and technical perspectives. Troubleshoot and resolve technical issues related to data integrations, synchronization, and system interoperability. Support technical needs for the Empire Online department, including maintaining workflows, automation, and reporting. Implement, test, and document updates, patches, and custom integration solutions. Develop and maintain clear documentation of process, integration workflows, and technical standards to support continuity and best practices. Contribute technical expertise to projects involving course migrations, data reporting, or system enhancements. Ensure compliance with institutional policies, data security standards, FERPA, and accessibility requirements. Job Requirements: Required Qualifications: Bachelor's degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR an Associate's degree and a minimum of 4 years' applicable programming experience. Hands-on experience with Student Information and Learning Management Systems. Proven background in system integrations with APIs, including RESTful API development and support. Proficiency in programming and scripting languages (e.g., Python, Java, SQL, XML, JSON). Experience working with web services (REST, SOAP) and middleware technologies. Strong problem-solving skills with the ability to troubleshoot integration and data exchange issues independently. Excellent communication skills and ability to collaborate across functional teams, including Academic Affairs. Preferred Qualifications: Banner SIS and D2L Brightspace experience in Higher Education. Familiarity with Brightspace integration architecture. Knowledge of data security, FERPA compliance, and accessibility standards (WCAG/ADA). Experience supporting technical projects in Educational Technology or instructional technology contexts. Special Information: Occasional travel may be required to fulfill department and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Lead Programmer-Analyst, SL3 / $70,000. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-043e08d8dc1ee544b93e2b16abace6fa
01/14/2026
Full time
Enterprise Learning Systems Programmer/Analyst SUNY Empire is seeking a skilled Enterprise Learning Systems Programmer/Analyst to support the data integrations, technical operations, and ongoing needs of our Learning Management System (D2L Brightspace). This role will be central to ensuring seamless data flow between the University's Student Information System (Banner) and Brightspace, while also providing technical expertise to the Empire Online department (comprised of Instructional Designers, Instructional Technologists, Learning Management System Administrators, and Digital Accessibility Specialists). The selected incumbent will play a critical role in maintaining reliable integrations, supporting data-driven decision making, and ensuring that the institution's learning technologies function smoothly for students, faculty, and staff. The Enterprise Learning Systems Programmer/Analyst will also serve as a member of the Brightspace Operations Committee and will work closely with colleagues in Academic Affairs to align technical solutions with teaching and learning needs across the university. Primary responsibilities include: Develop, maintain, and optimize integrations between Banner SIS and D2L Brightspace. Design, maintain, and document API integrations, with emphasis on RESTful APIs, to support secure and efficient data exchange. Collaborate with DLE, IT staff, and Academic Affairs to ensure accurate and timely data flow across systems. Serve as a contributing member of the Brightspace Operations Committee, representing integration and technical perspectives. Troubleshoot and resolve technical issues related to data integrations, synchronization, and system interoperability. Support technical needs for the Empire Online department, including maintaining workflows, automation, and reporting. Implement, test, and document updates, patches, and custom integration solutions. Develop and maintain clear documentation of process, integration workflows, and technical standards to support continuity and best practices. Contribute technical expertise to projects involving course migrations, data reporting, or system enhancements. Ensure compliance with institutional policies, data security standards, FERPA, and accessibility requirements. Job Requirements: Required Qualifications: Bachelor's degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR an Associate's degree and a minimum of 4 years' applicable programming experience. Hands-on experience with Student Information and Learning Management Systems. Proven background in system integrations with APIs, including RESTful API development and support. Proficiency in programming and scripting languages (e.g., Python, Java, SQL, XML, JSON). Experience working with web services (REST, SOAP) and middleware technologies. Strong problem-solving skills with the ability to troubleshoot integration and data exchange issues independently. Excellent communication skills and ability to collaborate across functional teams, including Academic Affairs. Preferred Qualifications: Banner SIS and D2L Brightspace experience in Higher Education. Familiarity with Brightspace integration architecture. Knowledge of data security, FERPA compliance, and accessibility standards (WCAG/ADA). Experience supporting technical projects in Educational Technology or instructional technology contexts. Special Information: Occasional travel may be required to fulfill department and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Lead Programmer-Analyst, SL3 / $70,000. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-043e08d8dc1ee544b93e2b16abace6fa
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services
InsideHigherEd Boston, Massachusetts
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
01/14/2026
Full time
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details

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