Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $147,000.00 - $202,500.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As an Electrical Engineer, you are responsible for designing, modifying, and troubleshooting electrical or electronic engineering assemblies, layouts, schematics, and drawings to advance the equipment that supports our technology. Using your technical experience and critical thinking skills, you will perform engineering analysis, generate test reports, develop innovative solutions, and create documentation for product releases. You will also coordinate the procurement and assembly of components, identify sources of critical parts, and resolve technical issues to ensure peak performance. General Profile Will work in a Technology group that takes input from Process teams and develops design requirements for the Engineering group and suppliers for RF and other power delivery to an etch processing chamber. The applicant should be able to use best practices and knowledge of internal or external business issues to improve products or services, primarily to the RF and bias systems. Solves unique and complex problems that have a broad impact on the business. Eventually will lead project teams to achieve milestones and objectives. Competencies: Working knowledge of electromagnetic theory and basic RF system design (RF generation, RF match or RF filters). Participate in design reviews, validate designs, test & validate modules, select components, grounding & shielding design, write & review technical documentation. Will need to learn how to run the plasma etch tool, will also learn AMAT Product Development Life Cycle, and Project Management. Must have good problem-solving skills and accuracy & attention to detail. Key Responsibilities 1. Run tests in the lab to assess power delivery performance, trouble shoot problems, and perform Concept & Feasibility tests for possible improvements 2. Develop and implement concepts for a wide range of complex product issues and engineering solutions 3. Technical lead and/or execute engineering projects and spearhead research and development of new technologies, as appropriate 4. Problem identification and troubleshooting a wide range of complex engineering problems 5. Specify and/or perform engineering analysis of complex scope 6. Interface with internal and external customers regarding complex electrical issues to address customers High Value Problems (HVP) for a range of products 7. Independently, generate product specifications 8. Define, coordinate, perform and document engineering tests Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Minimum Qualifications: Bachelor's degree in Electrical Engineering, Physics, or similar field 7-10 years of experience in a related field Preferred Qualifications: M.S. in Electrical Engineering, Physics, or similar field Extensive experience with project management and the Applied Materials product development life cycle Demonstrated experience leading teams Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
06/01/2026
Full time
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $147,000.00 - $202,500.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As an Electrical Engineer, you are responsible for designing, modifying, and troubleshooting electrical or electronic engineering assemblies, layouts, schematics, and drawings to advance the equipment that supports our technology. Using your technical experience and critical thinking skills, you will perform engineering analysis, generate test reports, develop innovative solutions, and create documentation for product releases. You will also coordinate the procurement and assembly of components, identify sources of critical parts, and resolve technical issues to ensure peak performance. General Profile Will work in a Technology group that takes input from Process teams and develops design requirements for the Engineering group and suppliers for RF and other power delivery to an etch processing chamber. The applicant should be able to use best practices and knowledge of internal or external business issues to improve products or services, primarily to the RF and bias systems. Solves unique and complex problems that have a broad impact on the business. Eventually will lead project teams to achieve milestones and objectives. Competencies: Working knowledge of electromagnetic theory and basic RF system design (RF generation, RF match or RF filters). Participate in design reviews, validate designs, test & validate modules, select components, grounding & shielding design, write & review technical documentation. Will need to learn how to run the plasma etch tool, will also learn AMAT Product Development Life Cycle, and Project Management. Must have good problem-solving skills and accuracy & attention to detail. Key Responsibilities 1. Run tests in the lab to assess power delivery performance, trouble shoot problems, and perform Concept & Feasibility tests for possible improvements 2. Develop and implement concepts for a wide range of complex product issues and engineering solutions 3. Technical lead and/or execute engineering projects and spearhead research and development of new technologies, as appropriate 4. Problem identification and troubleshooting a wide range of complex engineering problems 5. Specify and/or perform engineering analysis of complex scope 6. Interface with internal and external customers regarding complex electrical issues to address customers High Value Problems (HVP) for a range of products 7. Independently, generate product specifications 8. Define, coordinate, perform and document engineering tests Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Minimum Qualifications: Bachelor's degree in Electrical Engineering, Physics, or similar field 7-10 years of experience in a related field Preferred Qualifications: M.S. in Electrical Engineering, Physics, or similar field Extensive experience with project management and the Applied Materials product development life cycle Demonstrated experience leading teams Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
How you'll help us Keep Climbing (overview & key responsibilities) Delta is embarking on a transformative journey to modernize our digital communication ecosystem and deliver next-generation conversational experiences. As Manager - Conversational Design you will lead and grow a team responsible for shaping the future of digital support and engagement at scale. You'll collaborate with cross-functional partners to define and deliver best-in-class support experiences that reflect Delta's commitment to innovation and customer satisfaction. This role champions people leadership and development, operational excellence and a culture of collaboration and continuous improvement, ensuring the team's work aligns with user needs, brand standards, and enterprise goals. As Manager, Conversational Design, you will set the strategic direction for a growing team of Conversational Designers, ensuring their work advances Delta's product and design vision. You'll play a key role in hiring, onboarding, and developing team members, fostering a culture of innovation and continuous learning. You'll partner closely with product, engineering, experience design, and research leaders to ensure the successful delivery of conversational experiences across both AI-powered and rule-based systems. Your leadership will help scale the team's impact and embed conversational design as a core capability within the organization. Responsibilities: Team Leadership & Development Lead, mentor and grow a high-performing team of conversational designers, supporting their career development, engagement and performance. Define and evolve team structure, roles, and responsibilities to support business growth and scaling needs. Oversee hiring, onboarding, and resource planning to ensure the team's success. Foster a culture of experimentation, inclusion, and continuous learning. Design Excellence & Standards Establish and maintain design standards, frameworks, and best practices for conversational design across AI-powered and rules-based platforms. Drive the development of dialogue flow prototypes and implementation of prompt strategies to optimize outputs. Ensure all conversational experiences meet accessibility, brand, and user experience (UX) standards. Cross-Functional Collaboration Partner with leaders in product, engineering, experience design, and research to align team efforts with business priorities. Source and manage vendor relationships as needed to support business goals. Operational Management & Impact Monitor team performance and project outcomes, using data and feedback to drive continuous improvements and celebrate successes. Advocate for the role of conversational design across the organization, evangelizing its impact on customer and employee experience. Stay current with industry trends and integrate emerging best practices into team processes and deliverables. What you need to succeed (minimum qualifications) 8 + years of experience in conversational design, product design, or related fields. 4+ years in a people management or leadership role, with a track record of mentoring and developing design professionals in cross-functional environments. Deep understanding of conversational design principles, human-centered d, and accessibility standards. Hands-on experience with generative AI platforms/agents, prompt engineering, conversational AI or rule-based technologies (e.g. chatbots, IVR). Excellent communication, stakeholder management, and strategic planning skills. Experience with mobile and web application ecosystems. Familiarity with analytics and measurement of conversational experiences. Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) Background in linguistics, UX writing, or human-computer interaction. Advanced degree in Design, Communications, Computer Science, or related field. Demonstrated experience scaling design teams and implementing operational frameworks. Proficiency in JSON and Python strongly preferred Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31). In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. 10 paid holidays per calendar year. Birthing parents are eligible for 12-weeks of paid maternity/parental leave. Non-birthing parents are eligible for 2-weeks of paid parental leave. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Domestic and International space-available flight privileges for employees and eligible family members. Career development programs to achieve your long-term career goals. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
06/01/2026
Full time
How you'll help us Keep Climbing (overview & key responsibilities) Delta is embarking on a transformative journey to modernize our digital communication ecosystem and deliver next-generation conversational experiences. As Manager - Conversational Design you will lead and grow a team responsible for shaping the future of digital support and engagement at scale. You'll collaborate with cross-functional partners to define and deliver best-in-class support experiences that reflect Delta's commitment to innovation and customer satisfaction. This role champions people leadership and development, operational excellence and a culture of collaboration and continuous improvement, ensuring the team's work aligns with user needs, brand standards, and enterprise goals. As Manager, Conversational Design, you will set the strategic direction for a growing team of Conversational Designers, ensuring their work advances Delta's product and design vision. You'll play a key role in hiring, onboarding, and developing team members, fostering a culture of innovation and continuous learning. You'll partner closely with product, engineering, experience design, and research leaders to ensure the successful delivery of conversational experiences across both AI-powered and rule-based systems. Your leadership will help scale the team's impact and embed conversational design as a core capability within the organization. Responsibilities: Team Leadership & Development Lead, mentor and grow a high-performing team of conversational designers, supporting their career development, engagement and performance. Define and evolve team structure, roles, and responsibilities to support business growth and scaling needs. Oversee hiring, onboarding, and resource planning to ensure the team's success. Foster a culture of experimentation, inclusion, and continuous learning. Design Excellence & Standards Establish and maintain design standards, frameworks, and best practices for conversational design across AI-powered and rules-based platforms. Drive the development of dialogue flow prototypes and implementation of prompt strategies to optimize outputs. Ensure all conversational experiences meet accessibility, brand, and user experience (UX) standards. Cross-Functional Collaboration Partner with leaders in product, engineering, experience design, and research to align team efforts with business priorities. Source and manage vendor relationships as needed to support business goals. Operational Management & Impact Monitor team performance and project outcomes, using data and feedback to drive continuous improvements and celebrate successes. Advocate for the role of conversational design across the organization, evangelizing its impact on customer and employee experience. Stay current with industry trends and integrate emerging best practices into team processes and deliverables. What you need to succeed (minimum qualifications) 8 + years of experience in conversational design, product design, or related fields. 4+ years in a people management or leadership role, with a track record of mentoring and developing design professionals in cross-functional environments. Deep understanding of conversational design principles, human-centered d, and accessibility standards. Hands-on experience with generative AI platforms/agents, prompt engineering, conversational AI or rule-based technologies (e.g. chatbots, IVR). Excellent communication, stakeholder management, and strategic planning skills. Experience with mobile and web application ecosystems. Familiarity with analytics and measurement of conversational experiences. Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) Background in linguistics, UX writing, or human-computer interaction. Advanced degree in Design, Communications, Computer Science, or related field. Demonstrated experience scaling design teams and implementing operational frameworks. Proficiency in JSON and Python strongly preferred Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31). In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. 10 paid holidays per calendar year. Birthing parents are eligible for 12-weeks of paid maternity/parental leave. Non-birthing parents are eligible for 2-weeks of paid parental leave. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Domestic and International space-available flight privileges for employees and eligible family members. Career development programs to achieve your long-term career goals. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Role-Python Developer. Definition - A Python Web Developer is responsible for writing server-side web application logic. Python web developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the Python application. Skills and qualifications - Work experience as a Python Developer Expertise in at least one popular Python framework (like Django, Flask or Pyramid) Knowledge of object-relational mapping (ORM) Familiarity with front-end technologies (like JavaScript and HTML5) Team spirit Good problem-solving skills Graduate degree in Computer Science, Engineering or relevant field. Responsibilities - Write effective, scalable code Develop back-end components to improve responsiveness and overall performance Integrate user-facing elements into applications Test and debug programs Improve functionality of existing systems Implement security and data protection solutions Assess and prioritize feature requests Coordinate with internal teams to understand user requirements and provide technical solutions If you are interested and available in the job market or looking for a job change then please go to this link and fill the form (link removed) Point of contact-Pratik Balladkar
06/01/2026
Role-Python Developer. Definition - A Python Web Developer is responsible for writing server-side web application logic. Python web developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the Python application. Skills and qualifications - Work experience as a Python Developer Expertise in at least one popular Python framework (like Django, Flask or Pyramid) Knowledge of object-relational mapping (ORM) Familiarity with front-end technologies (like JavaScript and HTML5) Team spirit Good problem-solving skills Graduate degree in Computer Science, Engineering or relevant field. Responsibilities - Write effective, scalable code Develop back-end components to improve responsiveness and overall performance Integrate user-facing elements into applications Test and debug programs Improve functionality of existing systems Implement security and data protection solutions Assess and prioritize feature requests Coordinate with internal teams to understand user requirements and provide technical solutions If you are interested and available in the job market or looking for a job change then please go to this link and fill the form (link removed) Point of contact-Pratik Balladkar
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 29.00 - 51.00 USD hourly
06/01/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 29.00 - 51.00 USD hourly
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
06/01/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Senior Specialist Customer Support Professional (CSP) is responsible for interfacing customers for the purpose of developing, and/or enhancing the relationship between the company and the customer through effective support of the company's network, products, and services. The CSP's will utilize various skills and techniques to build rapport and connect with the customer to elicit and more fully understand the customer's request and to fashion a response that effectively addresses their needs with the goal of leaving them feeling wonderful about their experience. Typical interactions will involve addressing customers' issues, requests or inquiries related to Lightpath's billing, products, and services, as well as provide support to identify and resolve issues that are communicated to the Lightpath Support Desk. The CSP will assess each interaction to take immediate action or determine the appropriate support level to warm transfer for issue resolution. Duties and Responsibilities • Actively listen to the customer; demonstrate empathy, capture their story, and confirm by feeding it back to them. • Provide positive experience by using appropriate word choice, tone, and other soft skills, ask proper probing questions to identify root issues, take ownership of customer concerns, check for questions, and maintain control of the experience. • Attempt to provide the customers' desired solution on the first contact, but in all cases follow up effectively to ensure ultimate completion. • Ensure that the story of the customer's experience and interaction is captured and made available for other employees to reference in the future. • Connect and collaborate effectively with other employees and teams to ensure high quality and timely expedition of customer requests. • Effectively hand off misdirected customer requests to an appropriate party, ensuring that the customer's story accompanies the handoff, so that the customer is never forced to tell their story more than once. • Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking and offer solutions to issues that are often non-standard/non-routine and require some clarification. • Maintain broad knowledge of client products and services. Daily Activities Handle incoming calls and open, track and resolve trouble tickets utilizing Remedy, Netcracker , and carrier/client administration gateways such as Salesforce. Use Graphical Interface Systems, technical schematics, equipment configurations, and internal databases to analyze and resolve clients' issues. Accurate creation of Remedy tickets. Capturing client's issue (no inbound, circuit down, call forwarding not in place, etc.) and escalating tickets when appropriate. Submission of tickets to outside vendors. Support client and LPACC requests for feature and functionality changes to the Hosted Service, such reset password, reassign user, replace phones, voice mail set up, Commportal and call barring functionality, softphone support. Completion of BUR requests. Screening all Remedy tickets to confirm: Client contact for all Out of Service or Service affecting issues. Follow up calls have been completed. Closing tickets when possible. Responsible for billing activities to include: Explanation of invoice and account charges. Create Billing Dispute Case and assign to appreciate team Handling customer orders and/or provisioning of customers of the following: Toll Free Services Audio and Conferencing Directory Listings Caller ID Changes E911/LIDB updates Customer Care Online, CommPortal , and Multi-tenant Portal: Customer enrollment and providing support for all functionalities. Responsible for possessing a thorough understanding of all phases and aspects of customer historical information contained within RBM/CAM Billing, Netcracker , Remedy and Salesforce to resolve customer issues. Responsible understanding and complying with CPNI regulations (Customer Proprietary Network information). Responsible for handling fraud notifications and interaction with customer to block and resolve. Handles coordination and delivery of customer data needed for subpoena requests from legal department. Ability to understand rates and pricing structures based on customer contracts. Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required. Working knowledge of Remedy, RBM/CAM Billing, Netcrackers , 800/GUI Toll free portals, Business Direct system, ATT-Route-It, Hosted Voice web portal, PBX Commportal , Softphone, console assistant, Lightpath Customer Care portal ,E911 Updates, Lumen Support portal, Verizon /GUI, NEUSTAR- Caller ID system. Operating Metrics • Maintain Average Speed of Answer of 20 seconds for 90 percent of calls. • Maintain an abandoned call rate of less than 2 percent. • 95 percent of customer requests are processed within 1 business day. • Resolves 95% of customer requests on first interaction. • Achieves score of more than 90% on coaching and monitoring assessments. • Ticket resolution rate of 80% for "request" type tickets. Qualifications/Requirements • Strong customer service and technical skills. • Ability to work in a fast-paced environment. • 3 + year experience in the customer service, technical support or help desk field. • Excellent communication, writing and interpersonal skills. • Strong organizational skills including the ability to handle multiple tasks. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $55,000 - $60,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.
06/01/2026
Full time
Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Senior Specialist Customer Support Professional (CSP) is responsible for interfacing customers for the purpose of developing, and/or enhancing the relationship between the company and the customer through effective support of the company's network, products, and services. The CSP's will utilize various skills and techniques to build rapport and connect with the customer to elicit and more fully understand the customer's request and to fashion a response that effectively addresses their needs with the goal of leaving them feeling wonderful about their experience. Typical interactions will involve addressing customers' issues, requests or inquiries related to Lightpath's billing, products, and services, as well as provide support to identify and resolve issues that are communicated to the Lightpath Support Desk. The CSP will assess each interaction to take immediate action or determine the appropriate support level to warm transfer for issue resolution. Duties and Responsibilities • Actively listen to the customer; demonstrate empathy, capture their story, and confirm by feeding it back to them. • Provide positive experience by using appropriate word choice, tone, and other soft skills, ask proper probing questions to identify root issues, take ownership of customer concerns, check for questions, and maintain control of the experience. • Attempt to provide the customers' desired solution on the first contact, but in all cases follow up effectively to ensure ultimate completion. • Ensure that the story of the customer's experience and interaction is captured and made available for other employees to reference in the future. • Connect and collaborate effectively with other employees and teams to ensure high quality and timely expedition of customer requests. • Effectively hand off misdirected customer requests to an appropriate party, ensuring that the customer's story accompanies the handoff, so that the customer is never forced to tell their story more than once. • Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking and offer solutions to issues that are often non-standard/non-routine and require some clarification. • Maintain broad knowledge of client products and services. Daily Activities Handle incoming calls and open, track and resolve trouble tickets utilizing Remedy, Netcracker , and carrier/client administration gateways such as Salesforce. Use Graphical Interface Systems, technical schematics, equipment configurations, and internal databases to analyze and resolve clients' issues. Accurate creation of Remedy tickets. Capturing client's issue (no inbound, circuit down, call forwarding not in place, etc.) and escalating tickets when appropriate. Submission of tickets to outside vendors. Support client and LPACC requests for feature and functionality changes to the Hosted Service, such reset password, reassign user, replace phones, voice mail set up, Commportal and call barring functionality, softphone support. Completion of BUR requests. Screening all Remedy tickets to confirm: Client contact for all Out of Service or Service affecting issues. Follow up calls have been completed. Closing tickets when possible. Responsible for billing activities to include: Explanation of invoice and account charges. Create Billing Dispute Case and assign to appreciate team Handling customer orders and/or provisioning of customers of the following: Toll Free Services Audio and Conferencing Directory Listings Caller ID Changes E911/LIDB updates Customer Care Online, CommPortal , and Multi-tenant Portal: Customer enrollment and providing support for all functionalities. Responsible for possessing a thorough understanding of all phases and aspects of customer historical information contained within RBM/CAM Billing, Netcracker , Remedy and Salesforce to resolve customer issues. Responsible understanding and complying with CPNI regulations (Customer Proprietary Network information). Responsible for handling fraud notifications and interaction with customer to block and resolve. Handles coordination and delivery of customer data needed for subpoena requests from legal department. Ability to understand rates and pricing structures based on customer contracts. Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required. Working knowledge of Remedy, RBM/CAM Billing, Netcrackers , 800/GUI Toll free portals, Business Direct system, ATT-Route-It, Hosted Voice web portal, PBX Commportal , Softphone, console assistant, Lightpath Customer Care portal ,E911 Updates, Lumen Support portal, Verizon /GUI, NEUSTAR- Caller ID system. Operating Metrics • Maintain Average Speed of Answer of 20 seconds for 90 percent of calls. • Maintain an abandoned call rate of less than 2 percent. • 95 percent of customer requests are processed within 1 business day. • Resolves 95% of customer requests on first interaction. • Achieves score of more than 90% on coaching and monitoring assessments. • Ticket resolution rate of 80% for "request" type tickets. Qualifications/Requirements • Strong customer service and technical skills. • Ability to work in a fast-paced environment. • 3 + year experience in the customer service, technical support or help desk field. • Excellent communication, writing and interpersonal skills. • Strong organizational skills including the ability to handle multiple tasks. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $55,000 - $60,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.
Job Description: Note: Fidelity will not provide immigration sponsorship for this position The Role We are seeking an experienced Mainframe Storage professional with hands-on expertise managing data stored on disk and tape across enterprise mainframe environments. This role is responsible for supporting and administering core storage and data management products, ensuring data availability, integrity, and recoverability for mission critical systems. The ideal candidate will have experience supporting and operating IBM mainframe storage and data utilities, including DFSMS, DFHSM, DFDSS, ACC, SRS, IDCAMS, FAVER, and other IBM data management tools. Responsibilities include providing operational support for data backup, recovery, disaster recovery, and high availability solutions, as well as ensuring adherence to best practices and operational standards. In this role, you will also provide technical leadership and guidance to peers and collaborate closely with business and operational teams to resolve storage related issues and implement improvements. Participation in on call rotations and providing Tier 1 operational support to production environments and business partners is a critical and expected part of this position. The Expertise and Skills You Bring Bachelor's degree in Computer Science or related field. Minimum of 5+ years of progressive experience in mainframe technical support. At least 5+ years of z/OS mainframe operating system support in a system programming role. Strong foundation in core technologies and infrastructure, including: Storage systems and tools and their interfaces with z/OS Data structures, databases, files, and I/O Solid business and IT functional knowledge, with strong collaboration and relationship management skills. Experience with IT strategy formulation, IT/storage trends, and emerging technologies. Demonstrated commitment to operational excellence, including ITIL lifecycle management and TLM processes for technology refresh. Hands-on experience with change management, incident management, and problem management. Proven ability to manage vendor relationships and partnerships. Advanced IBM z/OS Mainframe Storage expertise. Experience with z/OS replication solutions, including GDPS, Global Mirror, XRC, Global Copy, PPRC, FlashCopy, and HyperSwap. Advanced understanding of storage administration tools, including DTS ACC/SRC, DFDSS, DFHSM, FDR PAS, Extended Address Volumes (EAV), Control M, and Dino T REX / HSM Adminisaurus / RTD (plus). Complete understanding of VSAM Record Level Sharing (RLS) capabilities and applications. Mastery of IDCAMS and access method services for system master and user catalogs. Strong knowledge of VSAM structures, including allocation, tuning, and support models. Advanced understanding of ICF Catalog architecture, including RLS enabled catalogs and execution of Forward Catalog Recovery in a live environment. Advanced knowledge of IBM DS8K storage platforms and IBM TS7700 Virtual Tape subsystems. Familiarity with emerging technologies such as Safeguarded Copy, Pervasive Encryption, and Remote Pair FlashCopy. Expert-level problem-solving and debugging skills, with the ability to support incident triage. Certifications: Category: Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
06/01/2026
Full time
Job Description: Note: Fidelity will not provide immigration sponsorship for this position The Role We are seeking an experienced Mainframe Storage professional with hands-on expertise managing data stored on disk and tape across enterprise mainframe environments. This role is responsible for supporting and administering core storage and data management products, ensuring data availability, integrity, and recoverability for mission critical systems. The ideal candidate will have experience supporting and operating IBM mainframe storage and data utilities, including DFSMS, DFHSM, DFDSS, ACC, SRS, IDCAMS, FAVER, and other IBM data management tools. Responsibilities include providing operational support for data backup, recovery, disaster recovery, and high availability solutions, as well as ensuring adherence to best practices and operational standards. In this role, you will also provide technical leadership and guidance to peers and collaborate closely with business and operational teams to resolve storage related issues and implement improvements. Participation in on call rotations and providing Tier 1 operational support to production environments and business partners is a critical and expected part of this position. The Expertise and Skills You Bring Bachelor's degree in Computer Science or related field. Minimum of 5+ years of progressive experience in mainframe technical support. At least 5+ years of z/OS mainframe operating system support in a system programming role. Strong foundation in core technologies and infrastructure, including: Storage systems and tools and their interfaces with z/OS Data structures, databases, files, and I/O Solid business and IT functional knowledge, with strong collaboration and relationship management skills. Experience with IT strategy formulation, IT/storage trends, and emerging technologies. Demonstrated commitment to operational excellence, including ITIL lifecycle management and TLM processes for technology refresh. Hands-on experience with change management, incident management, and problem management. Proven ability to manage vendor relationships and partnerships. Advanced IBM z/OS Mainframe Storage expertise. Experience with z/OS replication solutions, including GDPS, Global Mirror, XRC, Global Copy, PPRC, FlashCopy, and HyperSwap. Advanced understanding of storage administration tools, including DTS ACC/SRC, DFDSS, DFHSM, FDR PAS, Extended Address Volumes (EAV), Control M, and Dino T REX / HSM Adminisaurus / RTD (plus). Complete understanding of VSAM Record Level Sharing (RLS) capabilities and applications. Mastery of IDCAMS and access method services for system master and user catalogs. Strong knowledge of VSAM structures, including allocation, tuning, and support models. Advanced understanding of ICF Catalog architecture, including RLS enabled catalogs and execution of Forward Catalog Recovery in a live environment. Advanced knowledge of IBM DS8K storage platforms and IBM TS7700 Virtual Tape subsystems. Familiarity with emerging technologies such as Safeguarded Copy, Pervasive Encryption, and Remote Pair FlashCopy. Expert-level problem-solving and debugging skills, with the ability to support incident triage. Certifications: Category: Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Note: Fidelity will not provide immigration sponsorship for this position The Role We are seeking an experienced Mainframe Storage professional with hands-on expertise managing data stored on disk and tape across enterprise mainframe environments. This role is responsible for supporting and administering core storage and data management products, ensuring data availability, integrity, and recoverability for mission critical systems. The ideal candidate will have experience supporting and operating IBM mainframe storage and data utilities, including DFSMS, DFHSM, DFDSS, ACC, SRS, IDCAMS, FAVER, and other IBM data management tools. Responsibilities include providing operational support for data backup, recovery, disaster recovery, and high availability solutions, as well as ensuring adherence to best practices and operational standards. In this role, you will also provide technical leadership and guidance to peers and collaborate closely with business and operational teams to resolve storage related issues and implement improvements. Participation in on call rotations and providing Tier 1 operational support to production environments and business partners is a critical and expected part of this position. The Expertise and Skills You Bring Bachelor's degree in Computer Science or related field. Minimum of 5+ years of progressive experience in mainframe technical support. At least 5+ years of z/OS mainframe operating system support in a system programming role. Strong foundation in core technologies and infrastructure, including: Storage systems and tools and their interfaces with z/OS Data structures, databases, files, and I/O Solid business and IT functional knowledge, with strong collaboration and relationship management skills. Experience with IT strategy formulation, IT/storage trends, and emerging technologies. Demonstrated commitment to operational excellence, including ITIL lifecycle management and TLM processes for technology refresh. Hands-on experience with change management, incident management, and problem management. Proven ability to manage vendor relationships and partnerships. Advanced IBM z/OS Mainframe Storage expertise. Experience with z/OS replication solutions, including GDPS, Global Mirror, XRC, Global Copy, PPRC, FlashCopy, and HyperSwap. Advanced understanding of storage administration tools, including DTS ACC/SRC, DFDSS, DFHSM, FDR PAS, Extended Address Volumes (EAV), Control M, and Dino T REX / HSM Adminisaurus / RTD (plus). Complete understanding of VSAM Record Level Sharing (RLS) capabilities and applications. Mastery of IDCAMS and access method services for system master and user catalogs. Strong knowledge of VSAM structures, including allocation, tuning, and support models. Advanced understanding of ICF Catalog architecture, including RLS enabled catalogs and execution of Forward Catalog Recovery in a live environment. Advanced knowledge of IBM DS8K storage platforms and IBM TS7700 Virtual Tape subsystems. Familiarity with emerging technologies such as Safeguarded Copy, Pervasive Encryption, and Remote Pair FlashCopy. Expert-level problem-solving and debugging skills, with the ability to support incident triage. Certifications: Category: Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
06/01/2026
Full time
Job Description: Note: Fidelity will not provide immigration sponsorship for this position The Role We are seeking an experienced Mainframe Storage professional with hands-on expertise managing data stored on disk and tape across enterprise mainframe environments. This role is responsible for supporting and administering core storage and data management products, ensuring data availability, integrity, and recoverability for mission critical systems. The ideal candidate will have experience supporting and operating IBM mainframe storage and data utilities, including DFSMS, DFHSM, DFDSS, ACC, SRS, IDCAMS, FAVER, and other IBM data management tools. Responsibilities include providing operational support for data backup, recovery, disaster recovery, and high availability solutions, as well as ensuring adherence to best practices and operational standards. In this role, you will also provide technical leadership and guidance to peers and collaborate closely with business and operational teams to resolve storage related issues and implement improvements. Participation in on call rotations and providing Tier 1 operational support to production environments and business partners is a critical and expected part of this position. The Expertise and Skills You Bring Bachelor's degree in Computer Science or related field. Minimum of 5+ years of progressive experience in mainframe technical support. At least 5+ years of z/OS mainframe operating system support in a system programming role. Strong foundation in core technologies and infrastructure, including: Storage systems and tools and their interfaces with z/OS Data structures, databases, files, and I/O Solid business and IT functional knowledge, with strong collaboration and relationship management skills. Experience with IT strategy formulation, IT/storage trends, and emerging technologies. Demonstrated commitment to operational excellence, including ITIL lifecycle management and TLM processes for technology refresh. Hands-on experience with change management, incident management, and problem management. Proven ability to manage vendor relationships and partnerships. Advanced IBM z/OS Mainframe Storage expertise. Experience with z/OS replication solutions, including GDPS, Global Mirror, XRC, Global Copy, PPRC, FlashCopy, and HyperSwap. Advanced understanding of storage administration tools, including DTS ACC/SRC, DFDSS, DFHSM, FDR PAS, Extended Address Volumes (EAV), Control M, and Dino T REX / HSM Adminisaurus / RTD (plus). Complete understanding of VSAM Record Level Sharing (RLS) capabilities and applications. Mastery of IDCAMS and access method services for system master and user catalogs. Strong knowledge of VSAM structures, including allocation, tuning, and support models. Advanced understanding of ICF Catalog architecture, including RLS enabled catalogs and execution of Forward Catalog Recovery in a live environment. Advanced knowledge of IBM DS8K storage platforms and IBM TS7700 Virtual Tape subsystems. Familiarity with emerging technologies such as Safeguarded Copy, Pervasive Encryption, and Remote Pair FlashCopy. Expert-level problem-solving and debugging skills, with the ability to support incident triage. Certifications: Category: Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu . UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job Overview Perform professional level technical and analytical support in the daily operations of the University of Cincinnati Police Division. Assist all Division personnel in a timely manner in the collection, collation, analysis, and dissemination of the data collected including, but not limited to, crime, arrests, calls for service, and traffic data. Essential Functions Analyze data from various sources and makes detailed analyses to determine specific crime patterns. Assist the Police Division's staff in selecting and accessing computerized information through the Regional Computer Center that will aid them in their replies to citizens' questions and complaints. Identify and report statistical data related to officer performance. Work with Command Staff to identify, analyze and assess critical problem-solving projects. Design computerized reports for Division use from data generated by the Computer Aided Dispatch (CAD) system in the Communications Section. Provide requested information and assists media personnel through the Public Information Office with the requested information. Confer with Division and surrounding law enforcement personnel to gather and exchange information for analysis and presentation. Assist Division members in problem solving using available data. Provide technical level administrative crime analysis assistance to Command Staff. Provide analysis of crime, arrests and calls for service in support of Police Division mission and goals. Collect, compile and analyze information from various sources on a variety of special topics. Compile reports and generate maps. Maintain the continual development, creation, maintenance, and enhancement of the Public Safety Portal (PSP) intranet-based application data warehouse with automatic data feed and a front-end for user interaction. Maintain the continual development, creation and maintenance of automated administrative processes, including police inspections, police contact cards, police & administrative documents, daily police lineups, and the problem-solving tracking system. Maintain the continual development and creation of the risk assessment desktop application for on-campus events that allows users to create a comprehensive list of needs based on event characteristics. Maintain the continual development and automation of several processes including emails for dispositioning early warning system documents for department human resources, daily emails detailing the City of Cincinnati Police Department crime reports in the university area and emails to university stakeholders detailing reported incidents related to mental health. Prepare written materials to communicate Division activities and programs for internal and external distribution. Act as a resource to persons, including citizens with inquiries about Division statistics, activities and services. Compile, calculate, maintain, and review Division monthly executive information summary. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in Criminal Justice, Criminology, Public Administration, Computer Science, Police Science, Mathematics, Statistical Analysis, Information Management, or related field. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Must be able to obtain certification to gain access to NCIC, LEADS, and RCIC (national, state, and regional crime systems). Must pass background investigation and no criminal record. Must have a current valid state operator's license with acceptable driving record. Required Experience Must have a minimum of 1 year of experience in crime analysis/research and/or intelligence analysis/research Experience with software development, database administration and scripting for automation. Additional Qualifications Considered Four (4) years of related experience in law enforcement Knowledge of and experience with the following: PHP, HTML, CSS, JavaScript, MS SQL Server, Oracle, PostgreSQL, Node/ElectronJS, Python, R, Bash, Powershell, Windows Server 2012 thru 2021, LINX (ubuntu), MAC OS. Physical Requirements/Work Environment Sitting - Continuously Repetitive hand motion (such as typing) - Continuously Hearing, listening - Often Talking - Often Standing - Often Walking - Often Climbing stairs/ladders - Often Bending - Seldom Stooping - Seldom Kneeling, squatting - Seldom Crouching - Seldom Reaching overhead - Seldom Lifting - up to 20 pounds - Seldom Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our Careers Page . UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Important : To apply you must create a profile and submit a complete job application through the UC applicant portal . We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 102423
06/01/2026
Full time
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu . UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job Overview Perform professional level technical and analytical support in the daily operations of the University of Cincinnati Police Division. Assist all Division personnel in a timely manner in the collection, collation, analysis, and dissemination of the data collected including, but not limited to, crime, arrests, calls for service, and traffic data. Essential Functions Analyze data from various sources and makes detailed analyses to determine specific crime patterns. Assist the Police Division's staff in selecting and accessing computerized information through the Regional Computer Center that will aid them in their replies to citizens' questions and complaints. Identify and report statistical data related to officer performance. Work with Command Staff to identify, analyze and assess critical problem-solving projects. Design computerized reports for Division use from data generated by the Computer Aided Dispatch (CAD) system in the Communications Section. Provide requested information and assists media personnel through the Public Information Office with the requested information. Confer with Division and surrounding law enforcement personnel to gather and exchange information for analysis and presentation. Assist Division members in problem solving using available data. Provide technical level administrative crime analysis assistance to Command Staff. Provide analysis of crime, arrests and calls for service in support of Police Division mission and goals. Collect, compile and analyze information from various sources on a variety of special topics. Compile reports and generate maps. Maintain the continual development, creation, maintenance, and enhancement of the Public Safety Portal (PSP) intranet-based application data warehouse with automatic data feed and a front-end for user interaction. Maintain the continual development, creation and maintenance of automated administrative processes, including police inspections, police contact cards, police & administrative documents, daily police lineups, and the problem-solving tracking system. Maintain the continual development and creation of the risk assessment desktop application for on-campus events that allows users to create a comprehensive list of needs based on event characteristics. Maintain the continual development and automation of several processes including emails for dispositioning early warning system documents for department human resources, daily emails detailing the City of Cincinnati Police Department crime reports in the university area and emails to university stakeholders detailing reported incidents related to mental health. Prepare written materials to communicate Division activities and programs for internal and external distribution. Act as a resource to persons, including citizens with inquiries about Division statistics, activities and services. Compile, calculate, maintain, and review Division monthly executive information summary. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in Criminal Justice, Criminology, Public Administration, Computer Science, Police Science, Mathematics, Statistical Analysis, Information Management, or related field. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Must be able to obtain certification to gain access to NCIC, LEADS, and RCIC (national, state, and regional crime systems). Must pass background investigation and no criminal record. Must have a current valid state operator's license with acceptable driving record. Required Experience Must have a minimum of 1 year of experience in crime analysis/research and/or intelligence analysis/research Experience with software development, database administration and scripting for automation. Additional Qualifications Considered Four (4) years of related experience in law enforcement Knowledge of and experience with the following: PHP, HTML, CSS, JavaScript, MS SQL Server, Oracle, PostgreSQL, Node/ElectronJS, Python, R, Bash, Powershell, Windows Server 2012 thru 2021, LINX (ubuntu), MAC OS. Physical Requirements/Work Environment Sitting - Continuously Repetitive hand motion (such as typing) - Continuously Hearing, listening - Often Talking - Often Standing - Often Walking - Often Climbing stairs/ladders - Often Bending - Seldom Stooping - Seldom Kneeling, squatting - Seldom Crouching - Seldom Reaching overhead - Seldom Lifting - up to 20 pounds - Seldom Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our Careers Page . UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Important : To apply you must create a profile and submit a complete job application through the UC applicant portal . We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at . Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 102423
Application Deadline: 06/25/2026 Address: 151 W 42nd Street Job Family Group: Capital Mrkts Sales & Service BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. Global Markets Engineering collaborates directly with Sales, Trading and Technology colleagues to build and improve sales and trading capabilities and to streamline and automate trading processes. This specific role is to develop and support new trading and analytic capabilities for the Quantitative Investment Strategies (QIS) trading desk. Responsibilities In conjunction with colleagues from Sales, Trading and GME, identify opportunities to improve trading processes and analytics; Communicate directly with stakeholders to understand requirements; Participate in strategic architectural and design decisions; Application Development of trading systems and analytical tools in an agile/rapid release environment including backend services, interfaces to upstream and downstream systems, and user interfaces; Approximately 20% of time will be spent in analytics and support of deployed applications. Qualifications A post-secondary degree in a technical or quantitative field or an equivalent combination of education and work experience; At least 3 years of experience in software development, ideally in trading technology; Strong software development skills including C++, C# and Python; Experience with Windows Presentation Framework (WPF) is preferred; Experience with DevOps tools and processes; databases, trading protocols and analytics is preferred; Familiarity with equities and/or equity derivatives trading is helpful; Strong communication skills including an ability work worth with a range of colleagues from technical professionals to sales and trading to senior management. Salary: Please note the base salary for this role is $260,000 USD . Salary : Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
06/01/2026
Full time
Application Deadline: 06/25/2026 Address: 151 W 42nd Street Job Family Group: Capital Mrkts Sales & Service BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. Global Markets Engineering collaborates directly with Sales, Trading and Technology colleagues to build and improve sales and trading capabilities and to streamline and automate trading processes. This specific role is to develop and support new trading and analytic capabilities for the Quantitative Investment Strategies (QIS) trading desk. Responsibilities In conjunction with colleagues from Sales, Trading and GME, identify opportunities to improve trading processes and analytics; Communicate directly with stakeholders to understand requirements; Participate in strategic architectural and design decisions; Application Development of trading systems and analytical tools in an agile/rapid release environment including backend services, interfaces to upstream and downstream systems, and user interfaces; Approximately 20% of time will be spent in analytics and support of deployed applications. Qualifications A post-secondary degree in a technical or quantitative field or an equivalent combination of education and work experience; At least 3 years of experience in software development, ideally in trading technology; Strong software development skills including C++, C# and Python; Experience with Windows Presentation Framework (WPF) is preferred; Experience with DevOps tools and processes; databases, trading protocols and analytics is preferred; Familiarity with equities and/or equity derivatives trading is helpful; Strong communication skills including an ability work worth with a range of colleagues from technical professionals to sales and trading to senior management. Salary: Please note the base salary for this role is $260,000 USD . Salary : Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Hours of Work : 8-5 Days Of Week : M-F Work Shift : Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred. • 1-4 years of healthcare IT experience is required. • Epic certification and one or more years working with Ambulatory is strongly preferred. • Functional knowledge of EHR software • Proficiency in MS Office applications • Demonstrated customer service skills • Previous experience in healthcare is preferred • Familiarity with medical codes and terminology is very helpful. • Ability to effectively work cross-functionally with other application teams • Ability to communicate clearly Your Job Responsibilities: The Cadence & Hello World Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Hello World Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices. This position requires knowledge of Epic Cadence/Hello World application build and maintenance of the system. Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. Epic Cadence and Referrals Certification is required and one or more years working with Cadence application is strongly preferred Hello World badge is required Ability to communicate effectively, orally, and in writing with various levels of staff Ability to effectively work cross-functionally with other application teams Ability to work as a team player Ability to work independently Proficiency in MS Office applications Effective organizational and time management skills. Work closely with public; ability to retain composure, interact with tact Work Experience: 1+ years as an Epic analyst Works with confidential patient information Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project. Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. Maintains current, detailed system documentation for assigned application Strives to achieve accurate, reliable, and timely service Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly Provision security roles for supported end users Manage help desk tickets, phone calls, emails, etc. Take initiative for your professional growth Be engaged and eager to build a winning team Other duties as assigned General Job Summary: Working collaboratively with users of the Clinical Information System, will be responsible for coordinating aspects of support, maintenance, and evaluation of the Clinical Information Systems. Serves as a resource person for the daily operational issues of the hospital's clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications. Provide education to clinical staff regarding Information System's clinical applications. (40%) 2. Act as the IS project leader for new implementations and updates to IS' clinical applications. Collaborate with the clinical staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests. (25%) 3. Maintain a detailed understanding and working knowledge of the current CIS, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS. (20%) 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to clinical information systems. (5%) 7. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. Prior experience in healthcare environment 2. Demonstrated ability to function well under pressure • Plan, design, test, implement, support, and maintain functionality related to Ambulatory • Create, test, and document new build, workflows, changes, etc. • Assist other application teams in the assignments of security roles and troubleshooting of security issues • Manage help desk tickets, phone calls, emails, etc. • Always look for ways to improve the patient experience • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
06/01/2026
Full time
Hours of Work : 8-5 Days Of Week : M-F Work Shift : Job Description : Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements: • Bachelor's degree in Information Systems or related field is preferred. • 1-4 years of healthcare IT experience is required. • Epic certification and one or more years working with Ambulatory is strongly preferred. • Functional knowledge of EHR software • Proficiency in MS Office applications • Demonstrated customer service skills • Previous experience in healthcare is preferred • Familiarity with medical codes and terminology is very helpful. • Ability to effectively work cross-functionally with other application teams • Ability to communicate clearly Your Job Responsibilities: The Cadence & Hello World Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Hello World Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices. This position requires knowledge of Epic Cadence/Hello World application build and maintenance of the system. Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience. Epic Cadence and Referrals Certification is required and one or more years working with Cadence application is strongly preferred Hello World badge is required Ability to communicate effectively, orally, and in writing with various levels of staff Ability to effectively work cross-functionally with other application teams Ability to work as a team player Ability to work independently Proficiency in MS Office applications Effective organizational and time management skills. Work closely with public; ability to retain composure, interact with tact Work Experience: 1+ years as an Epic analyst Works with confidential patient information Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project. Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams. Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements. Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts. Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects. Maintains current, detailed system documentation for assigned application Strives to achieve accurate, reliable, and timely service Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly Provision security roles for supported end users Manage help desk tickets, phone calls, emails, etc. Take initiative for your professional growth Be engaged and eager to build a winning team Other duties as assigned General Job Summary: Working collaboratively with users of the Clinical Information System, will be responsible for coordinating aspects of support, maintenance, and evaluation of the Clinical Information Systems. Serves as a resource person for the daily operational issues of the hospital's clinical systems. Interacts with users sharing knowledge and skills. Essential Duties and Responsibilities: 1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications. Provide education to clinical staff regarding Information System's clinical applications. (40%) 2. Act as the IS project leader for new implementations and updates to IS' clinical applications. Collaborate with the clinical staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests. (25%) 3. Maintain a detailed understanding and working knowledge of the current CIS, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS. (20%) 4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to clinical information systems. (5%) 7. Perform other duties as required or assigned. (3%) Job Relationships: Reports to: Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems Supervises: None Minimum Knowledge, Skills and Abilities: 1. Prior experience in healthcare environment 2. Demonstrated ability to function well under pressure • Plan, design, test, implement, support, and maintain functionality related to Ambulatory • Create, test, and document new build, workflows, changes, etc. • Assist other application teams in the assignments of security roles and troubleshooting of security issues • Manage help desk tickets, phone calls, emails, etc. • Always look for ways to improve the patient experience • Take initiative for your professional growth Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
Hours of Work : 8-5 PM Days Of Week : Monday-Friday Work Shift : 8X5 Day (United States of America) Job Description : Job Requirements: Bachelor's degree in Information Systems or related field is preferred. 5+ years of healthcare IT experience is preferred Epic certification is required and 5 + years build experience within the Hospital Billing Epic module is required Functional knowledge of EHR software Proficiency in MS Office applications Demonstrated customer service skills Billing workflow knowledge Ability to effectively work cross-functionally with other application teams Ability to communicate clearly Job Responsibilities: Plan, design, test, implement, support, and maintain functionality related to the Professional Billing Epic module Create, test, and document new build, workflows, changes, etc. Manage multiple jobs at one time, balancing resources, priorities, deadlines and time. Assist other application teams in understanding user needs and problems in order to determine feasibility of solutions. Mentors team members as necessary, and informs leadership of all events pertaining to the operations of assigned modules and projects. Manage help desk tickets, phone calls, emails, etc. Always look for ways to improve the patient experience MUST BE LOCATED IN DFW AREA Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
06/01/2026
Full time
Hours of Work : 8-5 PM Days Of Week : Monday-Friday Work Shift : 8X5 Day (United States of America) Job Description : Job Requirements: Bachelor's degree in Information Systems or related field is preferred. 5+ years of healthcare IT experience is preferred Epic certification is required and 5 + years build experience within the Hospital Billing Epic module is required Functional knowledge of EHR software Proficiency in MS Office applications Demonstrated customer service skills Billing workflow knowledge Ability to effectively work cross-functionally with other application teams Ability to communicate clearly Job Responsibilities: Plan, design, test, implement, support, and maintain functionality related to the Professional Billing Epic module Create, test, and document new build, workflows, changes, etc. Manage multiple jobs at one time, balancing resources, priorities, deadlines and time. Assist other application teams in understanding user needs and problems in order to determine feasibility of solutions. Mentors team members as necessary, and informs leadership of all events pertaining to the operations of assigned modules and projects. Manage help desk tickets, phone calls, emails, etc. Always look for ways to improve the patient experience MUST BE LOCATED IN DFW AREA Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
Commonwealth Of Pennsylvania
Harrisburg, Pennsylvania
Salary $59,345.00 - $90,211.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CSSC-5-01541 Department Executive Offices Division EX OA Entrprs Tchlgy Srvs Off Opening Date 05/28/2026 Closing Date 6/10/:59 PM Eastern Job Code 01541 Position Number Union AFSCME Bargaining Unit A4 Pay Group ST07 Bureau / Division Code Bureau / Division Workstation Operations & Technical Services Worksite Address 651 Boas Street City Harrisburg, Pennsylvania Zip Code 17121 Contact Name Matthew Zyroll Contact Phone Contact Email THE POSITION Join the the Workstation Operations & Technical Services (WOTS) in the Employment Banking and Revenue Delivery Center as an Information Technology Generalist 1 and become part of a team that supports important network and desktop systems. This role is ideal for someone who likes hands on work and wants to grow in the technology field. You will help keep devices working, assist users, and support the network infrastructure. This position offers steady learning and meaningful contributions every day. DESCRIPTION OF WORK This position supports the systems and equipment that help staff stay connected and productive across many locations. The work focuses on technical support, equipment setup, troubleshooting, and keeping current with new technology. As an Information Technology Generalist 1, you will perform the following duties:Network Support: Provide assistance for WAN and LAN connections for remote and local users within the capitol area regionTechnical Setup: Install and configure peripherals, NIC adapters, and cablingProblem Solving: Perform diagnostics to identify issues and complete needed repairs or adjustmentsTechnical Knowledge: Maintain strong understanding of hardware, software, cabling, and networking standardsTechnology Updates: Stay current with new advancements to offer recommendations on network improvements Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employmentWork hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements:One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); orThree years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; orOne year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; orAn equivalent combination of experience and training. Other Requirements:This particular position also requires possession of a valid Pennsylvania driver's license.This particular position also requires one or more years of full-time experience in IT help desk and end user support operations.You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.You must be able to perform essential job functions. Legal Requirements:You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or:your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.
05/27/2026
Salary $59,345.00 - $90,211.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CSSC-5-01541 Department Executive Offices Division EX OA Entrprs Tchlgy Srvs Off Opening Date 05/28/2026 Closing Date 6/10/:59 PM Eastern Job Code 01541 Position Number Union AFSCME Bargaining Unit A4 Pay Group ST07 Bureau / Division Code Bureau / Division Workstation Operations & Technical Services Worksite Address 651 Boas Street City Harrisburg, Pennsylvania Zip Code 17121 Contact Name Matthew Zyroll Contact Phone Contact Email THE POSITION Join the the Workstation Operations & Technical Services (WOTS) in the Employment Banking and Revenue Delivery Center as an Information Technology Generalist 1 and become part of a team that supports important network and desktop systems. This role is ideal for someone who likes hands on work and wants to grow in the technology field. You will help keep devices working, assist users, and support the network infrastructure. This position offers steady learning and meaningful contributions every day. DESCRIPTION OF WORK This position supports the systems and equipment that help staff stay connected and productive across many locations. The work focuses on technical support, equipment setup, troubleshooting, and keeping current with new technology. As an Information Technology Generalist 1, you will perform the following duties:Network Support: Provide assistance for WAN and LAN connections for remote and local users within the capitol area regionTechnical Setup: Install and configure peripherals, NIC adapters, and cablingProblem Solving: Perform diagnostics to identify issues and complete needed repairs or adjustmentsTechnical Knowledge: Maintain strong understanding of hardware, software, cabling, and networking standardsTechnology Updates: Stay current with new advancements to offer recommendations on network improvements Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employmentWork hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements:One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); orThree years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; orOne year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; orAn equivalent combination of experience and training. Other Requirements:This particular position also requires possession of a valid Pennsylvania driver's license.This particular position also requires one or more years of full-time experience in IT help desk and end user support operations.You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.You must be able to perform essential job functions. Legal Requirements:You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or:your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.
Engineer II Job No: 538370 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Engineering, Physical/Mathematical Sciences Department: - LS-CHEMISTRY-GENERAL Job Description Classification Title: Engineer II Classification Minimum Requirements: A high school diploma or equivalent and six years of relevant experience; Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience; or Bachelors degree in an appropriate area and two years of relevant experience. Job Description: Support and Guidance: Troubleshoots, procures parts, repairs, and tests scientific service instruments and electrical issues for the teaching labs, research labs, and research service facilities within the department. Examples include (but are not limited to) hot plates, magnetic stirrers, gas chromatographs, mass spectrometers, NMR spectrometers, X-ray diffractometers, UV-Vis instruments and HPLCs. Provides technical support to faculty and students who require the shop's expertise. Examples include advising research and lab instructional faculty, staff, and students on electronic instrumentation to be purchased for research or teaching use and designing custom circuits to meet specific needs. Provides solutions to special problems involving the use of electronic devices. Provides detailed service reports of instrument repair or service to end users. Training and Consultation: Provides training and consultation to facility users on specialized equipment and technology. Trains junior engineering personnel and grad students in advanced electronic techniques. Examples include techniques of circuit design, component selection, operations, troubleshooting, printed circuit design and fabrication, and computer interfacing. Collaborates with researchers and engineers from international institutions or companies on repairs of non-domestic instruments. Remains current on emerging techniques, software programs, and instrumentation in field of expertise Equipment/Facility Maintenance: Assists in the daily running of the electronic shop facility. Examples include assisting with inventory activities, sourcing supplies, and coordinating servicing and maintenance activities for shop equipment. Maintains shop records. Examples include records of work orders and purchase orders and informing business office personnel of all matters relating to costs of operation of the shop. Provides feedback to the supervisor on potential process improvements and cost-saving opportunities for parts. Services, calibrates, and checks departmental scientific equipment for proper function. Performs periodic preventative maintenance on facility instrumentation Expected Salary: $61,000 - $70,000 Required Qualifications: A high school diploma or equivalent and six years of relevant experience; Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience; or Bachelors degree in an appropriate area and two years of relevant experience. Preferred: Knowledge of basic electronics engineering Knowledge of basic electronics circuits and components Knowledge of circuit design and fabrication. Knowledge of troubleshooting methods Knowledge of computer operation Knowledge of computer interfacing Knowledge of electronics central to the teaching and research missions of a modern department of chemistry Skill in providing engineering support and guidance to faculty and students Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No Applications Close: 26 January 2026 To apply, visit Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at (TDD) or visit Accessibility at UF. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bf7f7bfbda272e9392d
01/16/2026
Full time
Engineer II Job No: 538370 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Engineering, Physical/Mathematical Sciences Department: - LS-CHEMISTRY-GENERAL Job Description Classification Title: Engineer II Classification Minimum Requirements: A high school diploma or equivalent and six years of relevant experience; Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience; or Bachelors degree in an appropriate area and two years of relevant experience. Job Description: Support and Guidance: Troubleshoots, procures parts, repairs, and tests scientific service instruments and electrical issues for the teaching labs, research labs, and research service facilities within the department. Examples include (but are not limited to) hot plates, magnetic stirrers, gas chromatographs, mass spectrometers, NMR spectrometers, X-ray diffractometers, UV-Vis instruments and HPLCs. Provides technical support to faculty and students who require the shop's expertise. Examples include advising research and lab instructional faculty, staff, and students on electronic instrumentation to be purchased for research or teaching use and designing custom circuits to meet specific needs. Provides solutions to special problems involving the use of electronic devices. Provides detailed service reports of instrument repair or service to end users. Training and Consultation: Provides training and consultation to facility users on specialized equipment and technology. Trains junior engineering personnel and grad students in advanced electronic techniques. Examples include techniques of circuit design, component selection, operations, troubleshooting, printed circuit design and fabrication, and computer interfacing. Collaborates with researchers and engineers from international institutions or companies on repairs of non-domestic instruments. Remains current on emerging techniques, software programs, and instrumentation in field of expertise Equipment/Facility Maintenance: Assists in the daily running of the electronic shop facility. Examples include assisting with inventory activities, sourcing supplies, and coordinating servicing and maintenance activities for shop equipment. Maintains shop records. Examples include records of work orders and purchase orders and informing business office personnel of all matters relating to costs of operation of the shop. Provides feedback to the supervisor on potential process improvements and cost-saving opportunities for parts. Services, calibrates, and checks departmental scientific equipment for proper function. Performs periodic preventative maintenance on facility instrumentation Expected Salary: $61,000 - $70,000 Required Qualifications: A high school diploma or equivalent and six years of relevant experience; Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience; or Bachelors degree in an appropriate area and two years of relevant experience. Preferred: Knowledge of basic electronics engineering Knowledge of basic electronics circuits and components Knowledge of circuit design and fabrication. Knowledge of troubleshooting methods Knowledge of computer operation Knowledge of computer interfacing Knowledge of electronics central to the teaching and research missions of a modern department of chemistry Skill in providing engineering support and guidance to faculty and students Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No Applications Close: 26 January 2026 To apply, visit Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at (TDD) or visit Accessibility at UF. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bf7f7bfbda272e9392d
Yosemite Community College District
Modesto, California
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
01/16/2026
Full time
Job Title: Network Analyst - Networking & Operations/Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $7,516 to $9,591 per month- Range 50 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services/Modesto Junior College; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs moderately complex professional information technology duties related to network design, development, installation, analysis, testing, implementation, documentation and maintenance; participates in complex cross functional network-related projects; facilitates network interfaces with data communications and database systems; assists users with questions regarding network operations and procedures; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the full working, journey-level analyst class in the Network Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of moderately complex professional analytical duties emphasizing network design, development, installation, analysis, testing, implementation, documentation and maintenance, as well as the network troubleshooting and administration. Incumbents utilize professional knowledge of network systems and technology to make decisions and complete assignments.SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Network principles, protocols, concepts, practices and terminologies. Principles and practices pertaining to the following areas: TCP/IP, Gigabit/Fast Ethernet Switches, IOS, LAN, VLAN, WAN, HSRP, OSPF, H.323, SNMP, 802.1X and 802.11x, Wi-Fi, PIX Firewall, Cisco VPN, T1, DS3, FDDI, RADIUS, TACACS+, Network intrusion detection/prevention, Traffic Analysis, packet tracing, security implementation, network design, network performance analysis, troubleshooting and analyzing network packets using various networking tools. The use of various Cisco networking devices. Principles and methods of administering OS architectures such as Unix, Linux, Macintosh and Microsoft Server systems and their administrative requirements. Contemporary business software, including database and report writing software. Methods, techniques, and procedures of modern computer and computer programming design, development and implementation. Professional methods and techniques of network and information system troubleshooting, maintenance, development, enhancement, and testing. Ability to: Participate in the design and implementation of complex network systems using provided documentation and on-the-job effort. Prepare flow charts and documentation pertaining to design steps and logic with speed and accuracy. Analyze network needs and problems, and develop clear and logical solutions. Participate in complex information technology projects, including vendor communications and equipment procurement. Prepare documentation and operating procedures in a clear and concise manner. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Education: Possession of a bachelor's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing professional information technology duties that emphasized network design, development, installation, analysis, testing, implementation, documentation and maintenance. Example of Duties: ESSENTIAL DUTIES Provides moderately complex professional support duties related to the design, implementation, maintenance and monitoring of the District's network infrastructure. Installs, configures and maintain network infrastructure devices that include, but are not limited to hardware firewalls, routers, switches, concentrators, and DNS/DHCP servers; installs and configures server and personal computer hardware, software, programs and applications as needed to support network activities. Implements approved security procedures. Analyzes network functions to identify reliability and efficiency issues; monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations. Assesses network security risks and implements proactive measures to maintain network integrity. Participates in complex network expansion and development projects and may serve as project coordinator on moderately complex projects; evaluates and recommends network software and hardware solutions; communicates with vendors and/or other agencies to gather information; researches options and analyzes costs/benefits issues; analyzes integration issues; determines requirements for new equipment installation; prepares reports and recommendations regarding the purchase of hardware, software and peripherals and coordinates purchasing activities as assigned. Assesses institutional needs and recommends new technologies to provide analysis and solutions needed for the District network; evaluates and recommends equipment, tools, and utilities to improve the quality of support for network services. Develops and prepares technical standards, operational procedures and system performance objectives. Participates in large-scale implementation of new processes, upgrades and equipment rollouts; helps plan and implement enterprise-wide network upgrade strategies and procedures. Performs technical administrative duties; attends meetings; serves on committees and task forces; independently responds to various inquiries and correspondence; prepares information and data requested for administrative review; maintains information system documentation; prepares reports, files, correspondence and other documents. Performs other related duties as assigned. Licenses and Certificates: Licenses and Certificates: Depending upon assignment, a valid license to drive in California may be required. Valid registration as a Cisco Certified Network Associate (CCNA) is desirable. Physical and Mental Standards: Physical and Mental Standards: Mobility: ability to sit for long periods , and move about an office; ability to occasionally stand, bend, crawl and work in tight spaces; ability to frequently reach above and below desk level. Dexterity: fine manipulation sufficient to operate a computer keyboard, make wiring connections, handle individual papers, write and take notes. Lifting: frequent lifting of papers, files, equipment and material weighing up to 25 pounds; occasional lifting of items up to 50 pounds. Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently. Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person. Emotional/Psychological Factors: ability to make decisions and concentrate; frequent contact with others including some public contact; frequent deadlines and time-limited assignments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. TYPICAL WORKING CONDITIONS . click apply for full job details
California Lutheran University
Thousand Oaks, California
Campus Services Supervisor Position Category: Staff (Non-Exempt) FLSA: Non-exempt FTE: 1 Location: Thousand Oaks University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person's dignity. Basic Function: Under the direction of the Director of Campus Services, the Campus Services Supervisor is responsible for scheduling and satisfying logistical requirements (furniture, staging, etc.) of all events held by California Lutheran University and California Lutheran University clients. Representative Duties: Meet or correspond with Cal Lutheran constituencies regarding prospective events and their support requirements; events can be either on a Cal Lutheran campus or at an off-site facility contracted for the specific purpose of holding a Cal Lutheran event. E Schedule each event into Cal Lutheran's scheduling program ASTRA; manage the overall scheduling process to ensure that the requirements of different unrelated events (parking, available restrooms, event's furniture inventory, etc.) are available to support all events. E Ensure that individuals scheduling university events are informed of systems to reserve catering and audio-visual needs. Coordinate with those departments to ensure that the event is successful. E Manage procurement of vendor services needed for campus events such as tents, porta-potties, and generators; procurement must be in conformance with university purchasing practices. E Represent the Campus Services Department at various institutional planning meetings for large special events or annual significant events such as commencement and homecoming. E Monitor Campus Services' budget for specific events; inform Cal Lutheran client regarding budget status. E Supervise student worker crews to ensure that Cal Lutheran events are properly set up; schedule crew member's hours; take appropriate supervisory steps including progressive discipline with members of the student worker crew. E Supervise temporary part-time employees; work with the Director to schedule employee hours; manage Cal Lutheran hiring process in the event of an employee vacancy; take appropriate supervisory steps including progressive discipline with employees as needed. E Coordinate needed infrastructure (such as electrical power), housekeeping and grounds keeping services, security, and parking control with appropriate Cal Lutheran departments. E Effectively notify regular users of campus spaces that are affected by campus events and, if necessary, coordinate alternative space options for those users. E At particular times when student or employee support staffs are unavailable, physically move tables, chairs, staging material, and other events. Physical effort will include loading materials into a van or truck, driving the materials to the event location, and placing the material appropriately. E Act as the Director of Campus Services in the Director's absence. E Perform other duties as assigned E = Essential Duties Knowledge Of: Successful events coordination, scheduling, and set up Modern office practices, procedures and equipment Excellent oral and written communication skills Principles and practices of administration, supervision and training Managerial skills and experience Applicable laws, codes, regulations, policies and procedures Highly honed interpersonal skills using tact, patience and courtesy Correct English usage, grammar, spelling, punctuation and vocabulary Computer proficiency in word processing, publishing and web software Ability To: Plan, organize, control and direct campus events Demonstrate success in planning, coordinating and executing successful events within budget Work very effectively with a broad cross section of diverse faculty, administration, staff, alumni and volunteers Be assertive, self-confident, visionary and have the proven ability to move a group to a higher level of achievement Solve problems while motivating the group to successful outcomes Anticipate unspoken needs of particular events, and anticipate effects of events on regular campus users Present a very positive University image to various constituencies Communicate effectively both orally and in writing Read, interpret, apply and explain rules, regulations, policies and procedures Establish and maintain cooperative and effective working relationships with others Analyze situations accurately and adopt an effective course of action Meet schedules and timelines Work independently with little direction but successfully with all parties Plan and organize work Supervise and evaluate the performance of assigned staff Minimum Qualifications: Any combination equivalent to: A Bachelor's degree from an accredited college or university in business, event management, public relations or a related field and one year of increasingly responsible experience in event coordination and set up with professional experience in a supervisor capacity. Preferred Qualifications: Experience in higher education Licenses and Other Requirements: None Physical Abilities: Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files Working Environment: Office and outdoor environment; driving a vehicle to conduct work; weekend and evening work Hiring Range $17.74 to $25.00 Posting Number: Staff Open Date: 01/14/2026 Close Date: 1/28/2026 Application Procedure/Special Instructions To apply, visit California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University's policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-34ad8e6448ede031aafbc7d23
01/16/2026
Full time
Campus Services Supervisor Position Category: Staff (Non-Exempt) FLSA: Non-exempt FTE: 1 Location: Thousand Oaks University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person's dignity. Basic Function: Under the direction of the Director of Campus Services, the Campus Services Supervisor is responsible for scheduling and satisfying logistical requirements (furniture, staging, etc.) of all events held by California Lutheran University and California Lutheran University clients. Representative Duties: Meet or correspond with Cal Lutheran constituencies regarding prospective events and their support requirements; events can be either on a Cal Lutheran campus or at an off-site facility contracted for the specific purpose of holding a Cal Lutheran event. E Schedule each event into Cal Lutheran's scheduling program ASTRA; manage the overall scheduling process to ensure that the requirements of different unrelated events (parking, available restrooms, event's furniture inventory, etc.) are available to support all events. E Ensure that individuals scheduling university events are informed of systems to reserve catering and audio-visual needs. Coordinate with those departments to ensure that the event is successful. E Manage procurement of vendor services needed for campus events such as tents, porta-potties, and generators; procurement must be in conformance with university purchasing practices. E Represent the Campus Services Department at various institutional planning meetings for large special events or annual significant events such as commencement and homecoming. E Monitor Campus Services' budget for specific events; inform Cal Lutheran client regarding budget status. E Supervise student worker crews to ensure that Cal Lutheran events are properly set up; schedule crew member's hours; take appropriate supervisory steps including progressive discipline with members of the student worker crew. E Supervise temporary part-time employees; work with the Director to schedule employee hours; manage Cal Lutheran hiring process in the event of an employee vacancy; take appropriate supervisory steps including progressive discipline with employees as needed. E Coordinate needed infrastructure (such as electrical power), housekeeping and grounds keeping services, security, and parking control with appropriate Cal Lutheran departments. E Effectively notify regular users of campus spaces that are affected by campus events and, if necessary, coordinate alternative space options for those users. E At particular times when student or employee support staffs are unavailable, physically move tables, chairs, staging material, and other events. Physical effort will include loading materials into a van or truck, driving the materials to the event location, and placing the material appropriately. E Act as the Director of Campus Services in the Director's absence. E Perform other duties as assigned E = Essential Duties Knowledge Of: Successful events coordination, scheduling, and set up Modern office practices, procedures and equipment Excellent oral and written communication skills Principles and practices of administration, supervision and training Managerial skills and experience Applicable laws, codes, regulations, policies and procedures Highly honed interpersonal skills using tact, patience and courtesy Correct English usage, grammar, spelling, punctuation and vocabulary Computer proficiency in word processing, publishing and web software Ability To: Plan, organize, control and direct campus events Demonstrate success in planning, coordinating and executing successful events within budget Work very effectively with a broad cross section of diverse faculty, administration, staff, alumni and volunteers Be assertive, self-confident, visionary and have the proven ability to move a group to a higher level of achievement Solve problems while motivating the group to successful outcomes Anticipate unspoken needs of particular events, and anticipate effects of events on regular campus users Present a very positive University image to various constituencies Communicate effectively both orally and in writing Read, interpret, apply and explain rules, regulations, policies and procedures Establish and maintain cooperative and effective working relationships with others Analyze situations accurately and adopt an effective course of action Meet schedules and timelines Work independently with little direction but successfully with all parties Plan and organize work Supervise and evaluate the performance of assigned staff Minimum Qualifications: Any combination equivalent to: A Bachelor's degree from an accredited college or university in business, event management, public relations or a related field and one year of increasingly responsible experience in event coordination and set up with professional experience in a supervisor capacity. Preferred Qualifications: Experience in higher education Licenses and Other Requirements: None Physical Abilities: Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files Working Environment: Office and outdoor environment; driving a vehicle to conduct work; weekend and evening work Hiring Range $17.74 to $25.00 Posting Number: Staff Open Date: 01/14/2026 Close Date: 1/28/2026 Application Procedure/Special Instructions To apply, visit California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University's policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-34ad8e6448ede031aafbc7d23
North Orange County Community College District
Anaheim, California
Classification Title: IT Technician II Salary Range: $6,617 - $7,985 Per Month Salary Schedule Information: Click Here for Current Classified Salary Schedule Job Title: IT Technician II Position Number: ISC996 Location: District Services Department: District Information Services Percentage of Employment : 100% Months of Employment : 12 Months Per Year Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.) About Us ABOUT US: Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California's premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education. What We Offer WHAT WE OFFER: 100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.50 for two or more dependents annually) Fringe allowance to be used at employee's discretion (up to $2,646.10 annually) Voluntary (Medical/Dependent Day Care) Flexible Spending Account $50,000 life insurance benefit Deferred Compensation Program (403(b)/457 plans) Retirement Pension Plan ( CalSTRS / CalPERS ) Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually) 20 paid holidays + Paid vacation Cumulative sick leave Flexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position) Summer schedule (exceptions apply) Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 years District paid employee post-retirement medical (for those who qualify) Employee Assistance Program Environment that fosters diversity and inclusion Progressive and innovative culture Opportunity to participate in various Faculty & Staff Associations Primary Purpose: PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. Essential Functions: ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Job Description: JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Working Relationships: WORKING RELATIONSHIPS The IT Technician II maintains frequent contact with various District departments and personnel, vendors and outside contractors. Knowledge, Skills and Abilities: KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current computer hardware, software and related peripherals Knowledge of various computer software applications Knowledge of video conference equipment Knowledge of the District telephone system, maintenance and repair Knowledge of web page creation, publication and maintenance Knowledge of principles and practices of electronics as related to computer hardware and peripherals Knowledge of electronic theory and circuit analysis skills Knowledge of the principles, practices and techniques of training and providing technical instructions Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary Ability to analyze situations accurately and adopt a certain course of action Ability to plan, organize and prioritize work Ability to lift up to 80 pounds Ability to meet schedules and time lines Ability to communicate effectively, both orally and in writing Ability to understand and follow oral and written directions Ability to establish and maintain effective working relationships with others Special Requirements: SPECIAL REQUIREMENTS Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. Minimum Qualifications: MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Desirable Qualifications: DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and macOS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN/WAN, basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software . click apply for full job details
01/16/2026
Full time
Classification Title: IT Technician II Salary Range: $6,617 - $7,985 Per Month Salary Schedule Information: Click Here for Current Classified Salary Schedule Job Title: IT Technician II Position Number: ISC996 Location: District Services Department: District Information Services Percentage of Employment : 100% Months of Employment : 12 Months Per Year Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.) About Us ABOUT US: Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California's premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education. What We Offer WHAT WE OFFER: 100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.50 for two or more dependents annually) Fringe allowance to be used at employee's discretion (up to $2,646.10 annually) Voluntary (Medical/Dependent Day Care) Flexible Spending Account $50,000 life insurance benefit Deferred Compensation Program (403(b)/457 plans) Retirement Pension Plan ( CalSTRS / CalPERS ) Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually) 20 paid holidays + Paid vacation Cumulative sick leave Flexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position) Summer schedule (exceptions apply) Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 years District paid employee post-retirement medical (for those who qualify) Employee Assistance Program Environment that fosters diversity and inclusion Progressive and innovative culture Opportunity to participate in various Faculty & Staff Associations Primary Purpose: PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. Essential Functions: ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Job Description: JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Working Relationships: WORKING RELATIONSHIPS The IT Technician II maintains frequent contact with various District departments and personnel, vendors and outside contractors. Knowledge, Skills and Abilities: KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current computer hardware, software and related peripherals Knowledge of various computer software applications Knowledge of video conference equipment Knowledge of the District telephone system, maintenance and repair Knowledge of web page creation, publication and maintenance Knowledge of principles and practices of electronics as related to computer hardware and peripherals Knowledge of electronic theory and circuit analysis skills Knowledge of the principles, practices and techniques of training and providing technical instructions Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary Ability to analyze situations accurately and adopt a certain course of action Ability to plan, organize and prioritize work Ability to lift up to 80 pounds Ability to meet schedules and time lines Ability to communicate effectively, both orally and in writing Ability to understand and follow oral and written directions Ability to establish and maintain effective working relationships with others Special Requirements: SPECIAL REQUIREMENTS Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. Minimum Qualifications: MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Desirable Qualifications: DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and macOS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN/WAN, basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software . click apply for full job details
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Senior Data EngineerDepartment:Health System Shared Services Analytics Center of Excellence Position Summary The Senior Data Engineer serves as a top-level technical contributor and lead for complex data and analytics initiatives that align technology solutions with clinical, operational, and strategic priorities. This role designs, builds, and operates secure, scalable data pipelines and curated datasets that power analytics, reporting, and advanced AI/ML use cases supporting patient care, administrative decision-making, and improved outcomes. This position partners closely with clinical and operational leaders, analytics teams, vendors and IT stakeholders to translate business needs into reliable data products. The Senior Data Engineer leads the end-to-end development lifecycle - data ingestion, transformation, modeling, testing, deployment, and monitoring - while championing modern engineering practices (CI/CD, data quality automation, observability, documentation, and governance). Recognized across the organization for expertise in data architecture, engineering standards, and platform modernization. Key Responsibilities Lead design and delivery of enterprise-grade data pipelines (ETL/ELT) using SQL/Python, supporting high-volume, high-complexity healthcare data. Build and optimize a modern lakehouse architecture using Azure services and Databricks, including Delta Lake patterns and performance tuning. Implement and maintain medallion architecture (bronze/silver/gold): ingestion, standardization, and curated semantic datasets for analytics and downstream consumption. Develop scalable transformation and modeling layers using dbt (or equivalent) and data modeling best practices (Kimball, dimensional modeling, star schemas, conformed dimensions). Establish and enforce data quality and reliability standards (tests, reconciliation, SLA monitoring, anomaly detection, lineage/metadata). Implement CI/CD for data pipelines and dbt projects (Git-based workflows, automated testing, release pipelines via Azure DevOps/GitHub Actions). Collaborate with reporting & analytics, data science, data governance and platform systems & architecture teams to enable self-service access to trusted datasets and accelerate insight delivery. Provide technical leadership on architecture decisions, security/privacy considerations, performance optimization, and cost management. Create and maintain technical documentation, data contracts, and operational runbooks; contribute to engineering standards and patterns. Coordinate across medical center and university entities and evaluate external tools/partners to adopt innovative methods and improve delivery. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, or related field (or equivalent practical experience). 4+ years of progressive experience in data engineering, data warehousing, or analytics engineering (healthcare strongly preferred). Advanced proficiency with SQL and strong experience with Python for data engineering. Hands-on experience designing and operating ETL/ELT pipelines and building curated analytics datasets. Strong understanding of data modeling, warehousing/lakehouse concepts, and modern data management practices. Demonstrated ability to lead large, complex initiatives and deliver outcomes in high-impact environments. Additional Information: Our Comprehensive Employee Benefits Include: An array of retirement plan options, each with a generous employer contribution. Affordable health insurance options, including dental, vision and prescription coverage that begin on day one. Paid vacation and sick leave, including short and long-term disability and paid parental leave. Get the most out of the Public Service Loan Forgiveness program. And much more! Location:Ackerman Rd, 660 (0242)Position Type:RegularScheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
01/15/2026
Full time
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Senior Data EngineerDepartment:Health System Shared Services Analytics Center of Excellence Position Summary The Senior Data Engineer serves as a top-level technical contributor and lead for complex data and analytics initiatives that align technology solutions with clinical, operational, and strategic priorities. This role designs, builds, and operates secure, scalable data pipelines and curated datasets that power analytics, reporting, and advanced AI/ML use cases supporting patient care, administrative decision-making, and improved outcomes. This position partners closely with clinical and operational leaders, analytics teams, vendors and IT stakeholders to translate business needs into reliable data products. The Senior Data Engineer leads the end-to-end development lifecycle - data ingestion, transformation, modeling, testing, deployment, and monitoring - while championing modern engineering practices (CI/CD, data quality automation, observability, documentation, and governance). Recognized across the organization for expertise in data architecture, engineering standards, and platform modernization. Key Responsibilities Lead design and delivery of enterprise-grade data pipelines (ETL/ELT) using SQL/Python, supporting high-volume, high-complexity healthcare data. Build and optimize a modern lakehouse architecture using Azure services and Databricks, including Delta Lake patterns and performance tuning. Implement and maintain medallion architecture (bronze/silver/gold): ingestion, standardization, and curated semantic datasets for analytics and downstream consumption. Develop scalable transformation and modeling layers using dbt (or equivalent) and data modeling best practices (Kimball, dimensional modeling, star schemas, conformed dimensions). Establish and enforce data quality and reliability standards (tests, reconciliation, SLA monitoring, anomaly detection, lineage/metadata). Implement CI/CD for data pipelines and dbt projects (Git-based workflows, automated testing, release pipelines via Azure DevOps/GitHub Actions). Collaborate with reporting & analytics, data science, data governance and platform systems & architecture teams to enable self-service access to trusted datasets and accelerate insight delivery. Provide technical leadership on architecture decisions, security/privacy considerations, performance optimization, and cost management. Create and maintain technical documentation, data contracts, and operational runbooks; contribute to engineering standards and patterns. Coordinate across medical center and university entities and evaluate external tools/partners to adopt innovative methods and improve delivery. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, or related field (or equivalent practical experience). 4+ years of progressive experience in data engineering, data warehousing, or analytics engineering (healthcare strongly preferred). Advanced proficiency with SQL and strong experience with Python for data engineering. Hands-on experience designing and operating ETL/ELT pipelines and building curated analytics datasets. Strong understanding of data modeling, warehousing/lakehouse concepts, and modern data management practices. Demonstrated ability to lead large, complex initiatives and deliver outcomes in high-impact environments. Additional Information: Our Comprehensive Employee Benefits Include: An array of retirement plan options, each with a generous employer contribution. Affordable health insurance options, including dental, vision and prescription coverage that begin on day one. Paid vacation and sick leave, including short and long-term disability and paid parental leave. Get the most out of the Public Service Loan Forgiveness program. And much more! Location:Ackerman Rd, 660 (0242)Position Type:RegularScheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
Professional Technology Integration, Inc.
Hartford, Connecticut
Position: Full Stack .NET Developer (Ref: 18041) Location: Hartford, CT United States, 06106 Salary: DOE Duration: 1 Years 2 Months 16 Days - Contract Openings: 1 Deadline: 01/30/2026 Description: Hybrid Local Candidates We are seeking a Lead .NET Full Stack Developer who will serve in the capacity of a Lead Developer participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of management. The specific focus of this candidate will be part of the team which supports existing .NET applications as well as to participates in the SDLC process of the new system and work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module. Specifically, the candidate will be responsible for creating/maintaining SSRS reports and SSIS ETL packages, supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. Roles and responsibilities: Must be very organized, pro-active and self-directed. Must be self-starter and driven. Must Drive the work from requirements to implementation. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. Develop Tableau Reports. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of data and processes from legacy systems to new applications and new technologies. Develop and maintain efficient, well documented custom SQL scripts, stored procedures, triggers using Microsoft T-SQL in accordance with defined business rules and requirements to support application development. Must have the ability to access data stored in a variety of database management systems such as DB2, SQL Server and others. Design, develop and implement ETL/ ELT solutions for data ingestion, cleansing, business rules execution and Data Distribution. Implementing Data Analytics best practices in designing data modeling, ETL Pipelines, Near time data solutions. Coordinate with Business Analyst and users to validate requirements. Implementing solutions to integrate external data with in-house data. Perform tests and validate data flows and prepare ETL processes according to business requirements. Designing and implementing a data conversion strategy from legacy to new platforms. Perform design validation, reconciliation and error handling in data load processes. Optimize SSIS Package execution and SQL execution to optimize data load performance. Design SSIS packages using data exchange tasks such as File transfer and Secured File transfer. Ability to import and export files from FTP/SFTP. Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, Troubleshooting, documentation, performance optimization and maintenance. Development of different kind of reports using Tableau as per user requirement and deploying to report server/ integrated SharePoint report server. Experience using dynamic grouping fields, dynamic group sorting, on-demand sub reports, drill down and summary reports, and creating cross tab reports highlighting key summary information. SKILLS AND EXPERIENCE More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More than 5 years Expertise with TSQL, SSRS, SSIS or Talend Experience with debug and improve query performance Experience with deploying SSIS packages using git check-in, setting up environmental variables and creating respective jobs in SQL Agent. Experience with Transact-SQL and stored procedures desired. Experience with creating, deploying and maintaining Talend reports. Experience with code control/version Team Foundation. Strong problem solving, cross-functional analysis and forward-thinking abilities Flexibility to adapt to changing situations, handle multiple tasks, and meet tight deadlines Experience with Salesforce MuleSoft. Work Schedule: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM Required / Desired Skills Data Modeling Required - 10 Years Microsoft SQL Server Required - 10 Years SQL Server Reporting Services (SSRS) Required - 10 Years
01/15/2026
Position: Full Stack .NET Developer (Ref: 18041) Location: Hartford, CT United States, 06106 Salary: DOE Duration: 1 Years 2 Months 16 Days - Contract Openings: 1 Deadline: 01/30/2026 Description: Hybrid Local Candidates We are seeking a Lead .NET Full Stack Developer who will serve in the capacity of a Lead Developer participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of management. The specific focus of this candidate will be part of the team which supports existing .NET applications as well as to participates in the SDLC process of the new system and work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module. Specifically, the candidate will be responsible for creating/maintaining SSRS reports and SSIS ETL packages, supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. Roles and responsibilities: Must be very organized, pro-active and self-directed. Must be self-starter and driven. Must Drive the work from requirements to implementation. Must have very strong abstract thinking and problem-solving skills. Must have very good verbal and written communication skills. Develop Tableau Reports. Assist in the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models. Develop strategies for data acquisitions, data quality and data discrepancy. Assist in migration and integration of data and processes from legacy systems to new applications and new technologies. Develop and maintain efficient, well documented custom SQL scripts, stored procedures, triggers using Microsoft T-SQL in accordance with defined business rules and requirements to support application development. Must have the ability to access data stored in a variety of database management systems such as DB2, SQL Server and others. Design, develop and implement ETL/ ELT solutions for data ingestion, cleansing, business rules execution and Data Distribution. Implementing Data Analytics best practices in designing data modeling, ETL Pipelines, Near time data solutions. Coordinate with Business Analyst and users to validate requirements. Implementing solutions to integrate external data with in-house data. Perform tests and validate data flows and prepare ETL processes according to business requirements. Designing and implementing a data conversion strategy from legacy to new platforms. Perform design validation, reconciliation and error handling in data load processes. Optimize SSIS Package execution and SQL execution to optimize data load performance. Design SSIS packages using data exchange tasks such as File transfer and Secured File transfer. Ability to import and export files from FTP/SFTP. Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, Troubleshooting, documentation, performance optimization and maintenance. Development of different kind of reports using Tableau as per user requirement and deploying to report server/ integrated SharePoint report server. Experience using dynamic grouping fields, dynamic group sorting, on-demand sub reports, drill down and summary reports, and creating cross tab reports highlighting key summary information. SKILLS AND EXPERIENCE More than 5 years of Experience with Tableau. More than 5 years of experience writing complex SQL queries More than 5 years Expertise with TSQL, SSRS, SSIS or Talend Experience with debug and improve query performance Experience with deploying SSIS packages using git check-in, setting up environmental variables and creating respective jobs in SQL Agent. Experience with Transact-SQL and stored procedures desired. Experience with creating, deploying and maintaining Talend reports. Experience with code control/version Team Foundation. Strong problem solving, cross-functional analysis and forward-thinking abilities Flexibility to adapt to changing situations, handle multiple tasks, and meet tight deadlines Experience with Salesforce MuleSoft. Work Schedule: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM Required / Desired Skills Data Modeling Required - 10 Years Microsoft SQL Server Required - 10 Years SQL Server Reporting Services (SSRS) Required - 10 Years
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
01/14/2026
Full time
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit