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Systems Administrator III-IV - UPDATED
National Radio Astronomy Observatory Socorro, New Mexico
National Radio Astronomy Observatory Title: Systems Administrator III-IV - UPDATED Location: 800 Bradbury Dr SE, Albuquerque, NM 87106, USA• 155 Observatory Rd, Green Bank, WV 24944, USA• 1011 Lopezville Rd, Socorro, NM 87801, USA Requisition Number: 139 Job Family: Systems Administration Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The NRAO also host conferences and workshops, providing opportunities to exchange ideas and expertise as well as build partnerships. The National Radio Astronomy Observatory seeks an experienced Systems Administrator (Level III or IV, based on qualifications) to maintain the Red Hat Enterprise Linux infrastructure supporting the end-to-end science data pipeline for NRAO's flagship observatories. This senior role combines deep systems expertise with operational ownership, mentoring, and direct contribution to mission-critical science delivery. The position is based in Charlottesville, VA; Greenbank, WV; Albuquerque or Socorro, NM. What You Will be Doing: Contribute to the design, implementation, and lifecycle management of RHEL-based systems supporting processing and archival science data flows across global observatories. Lead the transition to GitOps-driven infrastructure and application deployment, striving for consistency, auditability, and reproducibility. Migrate legacy science services from Docker Swarm to future environments based in kubernetes. Develop and maintain automation tools in Python and SQL to monitor data pipeline health, generate operational metrics, and trigger reliable alerts. Serve as Level-3 escalation for production incidents; conduct root-cause analysis, author post-mortem reports, and implement preventive measures. Triage and resolve escalated support tickets, providing timely, astronomer-facing status communications during incidents. Participate in agile development cycles (2-week sprints, daily stand-ups, Jira/Confluence) to deliver measurable improvements in stakeholder projects. Validate software releases, prepare deployment packages, and produce comprehensive user documentation and training materials. Contribute to the NRAO Common Computing Environment (CCE) initiative for cross-site standardization and knowledge transfer. Mentor junior and peer administrators in infrastructure-as-code, automation, and operational best practices. Travel occasionally to NRAO sites, including the Very Large Array (VLA), Atacama Large Millimeter/submillimeter Array (ALMA) in Chile, and international operations centers. Work Environment Work is typically performed in an office environment. The successful candidate Must be able to lift 25 lbs, climb stairs, and occasionally work at moderate altitudes (up to 7,000 ft / 2,134 m at the VLA site). Who You Are: You have a Bachelor's degree in Computer Science, Information Systems, Astronomy, Physics, or equivalent professional experience. You are a seasoned Linux systems administrator with at least four years of progressive responsibility in mission-critical or scientific computing environments While not required you may have; Direct experience with high-data-rate scientific pipelines (radio astronomy, genomics, earth observation, or similar). Working knowledge of VictoriaMetrics, Ceph, SLURM, Prometheus/Grafana/Loki stacks. Familiarity with both agile (Scrum/Kanban) and traditional waterfall project methodologies. Competency Summary strong communication skills (written and verbal); ability to remain calm while supporting demanding clients; analytical thinker; ability to learn new systems quickly. Expert in Red Hat Enterprise Linux 8/9; RHCE or RHCA certification strongly preferred. Proficient in modern infrastructure automation and orchestration: Ansible Automation Platform (playbooks, collections, Execution Environments) GitOps workflows using ArgoCD or Flux Production container platforms (Kubernetes/OpenShift and Docker Swarm) Skilled in Python 3 automation and SQL (PostgreSQL, Oracle, MySQL) for monitoring, reporting, and system health. Experienced with Telegraf, Prometheus, and alerting systems in operational settings. A clear communicator capable of translating complex technical conditions into concise updates for astronomers, project leads, and senior management. Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Salary ranger $74,000-$106,000 per year. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 Compensation details: 00 Yearly Salary PI3db2c7ea5-
05/21/2026
Full time
National Radio Astronomy Observatory Title: Systems Administrator III-IV - UPDATED Location: 800 Bradbury Dr SE, Albuquerque, NM 87106, USA• 155 Observatory Rd, Green Bank, WV 24944, USA• 1011 Lopezville Rd, Socorro, NM 87801, USA Requisition Number: 139 Job Family: Systems Administration Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The NRAO also host conferences and workshops, providing opportunities to exchange ideas and expertise as well as build partnerships. The National Radio Astronomy Observatory seeks an experienced Systems Administrator (Level III or IV, based on qualifications) to maintain the Red Hat Enterprise Linux infrastructure supporting the end-to-end science data pipeline for NRAO's flagship observatories. This senior role combines deep systems expertise with operational ownership, mentoring, and direct contribution to mission-critical science delivery. The position is based in Charlottesville, VA; Greenbank, WV; Albuquerque or Socorro, NM. What You Will be Doing: Contribute to the design, implementation, and lifecycle management of RHEL-based systems supporting processing and archival science data flows across global observatories. Lead the transition to GitOps-driven infrastructure and application deployment, striving for consistency, auditability, and reproducibility. Migrate legacy science services from Docker Swarm to future environments based in kubernetes. Develop and maintain automation tools in Python and SQL to monitor data pipeline health, generate operational metrics, and trigger reliable alerts. Serve as Level-3 escalation for production incidents; conduct root-cause analysis, author post-mortem reports, and implement preventive measures. Triage and resolve escalated support tickets, providing timely, astronomer-facing status communications during incidents. Participate in agile development cycles (2-week sprints, daily stand-ups, Jira/Confluence) to deliver measurable improvements in stakeholder projects. Validate software releases, prepare deployment packages, and produce comprehensive user documentation and training materials. Contribute to the NRAO Common Computing Environment (CCE) initiative for cross-site standardization and knowledge transfer. Mentor junior and peer administrators in infrastructure-as-code, automation, and operational best practices. Travel occasionally to NRAO sites, including the Very Large Array (VLA), Atacama Large Millimeter/submillimeter Array (ALMA) in Chile, and international operations centers. Work Environment Work is typically performed in an office environment. The successful candidate Must be able to lift 25 lbs, climb stairs, and occasionally work at moderate altitudes (up to 7,000 ft / 2,134 m at the VLA site). Who You Are: You have a Bachelor's degree in Computer Science, Information Systems, Astronomy, Physics, or equivalent professional experience. You are a seasoned Linux systems administrator with at least four years of progressive responsibility in mission-critical or scientific computing environments While not required you may have; Direct experience with high-data-rate scientific pipelines (radio astronomy, genomics, earth observation, or similar). Working knowledge of VictoriaMetrics, Ceph, SLURM, Prometheus/Grafana/Loki stacks. Familiarity with both agile (Scrum/Kanban) and traditional waterfall project methodologies. Competency Summary strong communication skills (written and verbal); ability to remain calm while supporting demanding clients; analytical thinker; ability to learn new systems quickly. Expert in Red Hat Enterprise Linux 8/9; RHCE or RHCA certification strongly preferred. Proficient in modern infrastructure automation and orchestration: Ansible Automation Platform (playbooks, collections, Execution Environments) GitOps workflows using ArgoCD or Flux Production container platforms (Kubernetes/OpenShift and Docker Swarm) Skilled in Python 3 automation and SQL (PostgreSQL, Oracle, MySQL) for monitoring, reporting, and system health. Experienced with Telegraf, Prometheus, and alerting systems in operational settings. A clear communicator capable of translating complex technical conditions into concise updates for astronomers, project leads, and senior management. Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Salary ranger $74,000-$106,000 per year. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 Compensation details: 00 Yearly Salary PI3db2c7ea5-
Network Administrator II
InsideHigherEd Evans, Colorado
Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at . Minimum Hiring Annual Salary: $77,237.00 Maximum Hiring Annual Salary: $83,416.00 To attain the maximum annual salary, employee must meet all minimum qualifications plus: 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience. A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered. The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year. Included with Aims Full-time Employment is a generous package of Benefits, most are listed below: Benefits are effective immediately 100% employer provided medical & dental coverage employees (employee only option) 85% employer provided medical & dental coverage for employee's spouse and/or family Voluntary vision insurance Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days) 17 paid holidays and 3 personal days each year Summer schedule: 4-day work week - Fridays Off Employer paid long-term disability and life insurance premiums Tuition waiver & reimbursement for employees Tuition waiver for dependents PERA employer (see for comprehensive benefits) Additional supplemental benefits & retirement programs available Access to the PERC (Aims gym) for employee & one guest Free parking on all campuses Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. Aims Community College's Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware/Hyper-V and SANs - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP at Aims include IT Service Center (helpdesk, computer management and user assistance), Enterprise Services (manages Workday and other enterprise services), and Cybersecurity. Network Administration: Install, maintain, and enhance the College network infrastructure for both wired and wireless: Monitor functionality, troubleshoot, or upgrade as necessary Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks. Monitoring and health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, as well as vulnerability patch management. Check all monitoring systems for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the datacenter and other sites as needed. IT Solution Design & Implementation: Research, propose, and implement IT-based solutions for Aims. Troubleshooting & Problem Solving: Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims. Assist peers in IT in solving problems/troubleshooting. Hardware Installation & Support: Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses. Documentation: Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the Network, Infrastructure and Communication Systems team. Other Duties as Assigned Minimum Qualifications: Associate's Degree in Computer Science or another related field; plus, four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience. Extensive knowledge of: Windows and LInux operating systems and networking for virtual servers. Network and switch configuration, installation, testing, and monitoring procedures. Other applicable certifications. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. REQUIRED DOCUMENTS: Cover Letter Resume Applicable certifications Preferred Qualifications: CCNA, CCNE, A+, Net+, Extreme or other relevant certifications All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind . click apply for full job details
01/14/2026
Full time
Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at . Minimum Hiring Annual Salary: $77,237.00 Maximum Hiring Annual Salary: $83,416.00 To attain the maximum annual salary, employee must meet all minimum qualifications plus: 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience. A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered. The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year. Included with Aims Full-time Employment is a generous package of Benefits, most are listed below: Benefits are effective immediately 100% employer provided medical & dental coverage employees (employee only option) 85% employer provided medical & dental coverage for employee's spouse and/or family Voluntary vision insurance Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days) 17 paid holidays and 3 personal days each year Summer schedule: 4-day work week - Fridays Off Employer paid long-term disability and life insurance premiums Tuition waiver & reimbursement for employees Tuition waiver for dependents PERA employer (see for comprehensive benefits) Additional supplemental benefits & retirement programs available Access to the PERC (Aims gym) for employee & one guest Free parking on all campuses Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. Aims Community College's Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware/Hyper-V and SANs - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP at Aims include IT Service Center (helpdesk, computer management and user assistance), Enterprise Services (manages Workday and other enterprise services), and Cybersecurity. Network Administration: Install, maintain, and enhance the College network infrastructure for both wired and wireless: Monitor functionality, troubleshoot, or upgrade as necessary Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks. Monitoring and health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, as well as vulnerability patch management. Check all monitoring systems for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the datacenter and other sites as needed. IT Solution Design & Implementation: Research, propose, and implement IT-based solutions for Aims. Troubleshooting & Problem Solving: Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims. Assist peers in IT in solving problems/troubleshooting. Hardware Installation & Support: Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses. Documentation: Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the Network, Infrastructure and Communication Systems team. Other Duties as Assigned Minimum Qualifications: Associate's Degree in Computer Science or another related field; plus, four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience. Extensive knowledge of: Windows and LInux operating systems and networking for virtual servers. Network and switch configuration, installation, testing, and monitoring procedures. Other applicable certifications. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. REQUIRED DOCUMENTS: Cover Letter Resume Applicable certifications Preferred Qualifications: CCNA, CCNE, A+, Net+, Extreme or other relevant certifications All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind . click apply for full job details
PeopleSoft Senior Programmer
InsideHigherEd Lawrence, Kansas
Position OverviewThe PeopleSoft Senior Programmer at KU Information Technology will be responsible for designing, developing, testing, and maintaining PeopleSoft applications and systems to support the university's administrative and academic operations. This position has latitude for independent decisions while collaborating in a team environment. The idea candidate will have extensive experience with PeopleSoft technologies, strong analytical and problem-solving skills, and the ability to work collaboratively with various stakeholders. If you are looking for a rewarding and dynamic career, look no farther than the University of Kansas. In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 10 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. KU also offers employees educational opportunities for employees. KU is a great place to work! KU is not able to provide H-1B sponsorship for this position.Job Description40% - Application Development & Support Design, develop, and customize PeopleSoft applications, including modules for Human Resources, Finance, Student Administration, and others as required. Develop and maintain integrations between PeopleSoft and other university systems, ensuring seamless data flow and interoperability. Provide advanced technical support and troubleshooting for PeopleSoft applications, including performance tuning and optimization. 25% - Project Management and Documentation Participate in project planning and management activities, including defining project scope, timelines, and deliverables, and ensuring successful project execution. Develop and maintain technical documentation, including design specifications, user guides, and system documentation. Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions. Participate in IT service management including incident and problem resolution. 30% - System Maintenance and Security Perform regular system maintenance, including applying patches, upgrades, and fixes to ensure the stability and security of PeopleSoft systems. Ensure compliance with university policies, industry standards, and regulatory requirements through regular audits and reviews of system configurations and operations. Manage and maintain backup and recovery processes to ensure data integrity and availability in case of system failures or data loss. Implement and monitor system alerts and performance metrics to proactively identify and address potential issues. Implement security protocols and monitor system vulnerabilities to protect against potential threats and unauthorized access. 5% - Other Duties as assigned.Required Qualifications High School Diploma/GED and seven years of relevant PeopleSoft experience OR an Associate's degree and five years of relevant PeopleSoft experience OR a Bachelor's degree and three years of relevant PeopleSoft experience. Three years demonstrated proficiency in PeopleTools, including Application Designer, PeopleCode, Application Engine, Component Interface, Integration Broker, and web services as demonstrated in application materials. Three years of relevant PeopleSoft experience using SQL, PL/SQL, SQR, XML, Java, and other programming languages relevant to PeopleSoft development using PeopleTools 8.60 or higher. Excellent written communication skills as evidenced by application materials. Preferred Qualifications Relevant PeopleSoft certifications. Experience with PeopleSoft upgrades, applying updates, patches, and managing version control. Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions. Experience in higher education or large-scale enterprise environments. Familiarity with project management methodologies and tools. Knowledge of data security and privacy regulations, particularly those relevant to higher education institutions. Additional Candidate InstructionsIn addition to the online application, the following documents are required to be considered for this position:A cover letter addressing how required and preferred qualifications are met.Resume or curriculum vitae.Contact information for three professional references.Incomplete applications will not be considered. Application review begins Wednesday, January 7th and will continue until a qualified pool of candidates has been identified. Information to ApplicantsVickye Kozlowski Salary Range$81,600 - $85,000Application Review BeginsWednesday January 7, 2026Anticipated Start DateMonday February 16, 2026 Apply to Job
01/14/2026
Full time
Position OverviewThe PeopleSoft Senior Programmer at KU Information Technology will be responsible for designing, developing, testing, and maintaining PeopleSoft applications and systems to support the university's administrative and academic operations. This position has latitude for independent decisions while collaborating in a team environment. The idea candidate will have extensive experience with PeopleSoft technologies, strong analytical and problem-solving skills, and the ability to work collaboratively with various stakeholders. If you are looking for a rewarding and dynamic career, look no farther than the University of Kansas. In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 10 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. KU also offers employees educational opportunities for employees. KU is a great place to work! KU is not able to provide H-1B sponsorship for this position.Job Description40% - Application Development & Support Design, develop, and customize PeopleSoft applications, including modules for Human Resources, Finance, Student Administration, and others as required. Develop and maintain integrations between PeopleSoft and other university systems, ensuring seamless data flow and interoperability. Provide advanced technical support and troubleshooting for PeopleSoft applications, including performance tuning and optimization. 25% - Project Management and Documentation Participate in project planning and management activities, including defining project scope, timelines, and deliverables, and ensuring successful project execution. Develop and maintain technical documentation, including design specifications, user guides, and system documentation. Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions. Participate in IT service management including incident and problem resolution. 30% - System Maintenance and Security Perform regular system maintenance, including applying patches, upgrades, and fixes to ensure the stability and security of PeopleSoft systems. Ensure compliance with university policies, industry standards, and regulatory requirements through regular audits and reviews of system configurations and operations. Manage and maintain backup and recovery processes to ensure data integrity and availability in case of system failures or data loss. Implement and monitor system alerts and performance metrics to proactively identify and address potential issues. Implement security protocols and monitor system vulnerabilities to protect against potential threats and unauthorized access. 5% - Other Duties as assigned.Required Qualifications High School Diploma/GED and seven years of relevant PeopleSoft experience OR an Associate's degree and five years of relevant PeopleSoft experience OR a Bachelor's degree and three years of relevant PeopleSoft experience. Three years demonstrated proficiency in PeopleTools, including Application Designer, PeopleCode, Application Engine, Component Interface, Integration Broker, and web services as demonstrated in application materials. Three years of relevant PeopleSoft experience using SQL, PL/SQL, SQR, XML, Java, and other programming languages relevant to PeopleSoft development using PeopleTools 8.60 or higher. Excellent written communication skills as evidenced by application materials. Preferred Qualifications Relevant PeopleSoft certifications. Experience with PeopleSoft upgrades, applying updates, patches, and managing version control. Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions. Experience in higher education or large-scale enterprise environments. Familiarity with project management methodologies and tools. Knowledge of data security and privacy regulations, particularly those relevant to higher education institutions. Additional Candidate InstructionsIn addition to the online application, the following documents are required to be considered for this position:A cover letter addressing how required and preferred qualifications are met.Resume or curriculum vitae.Contact information for three professional references.Incomplete applications will not be considered. Application review begins Wednesday, January 7th and will continue until a qualified pool of candidates has been identified. Information to ApplicantsVickye Kozlowski Salary Range$81,600 - $85,000Application Review BeginsWednesday January 7, 2026Anticipated Start DateMonday February 16, 2026 Apply to Job
Department Chair and Professor, 9 Month Salaried (Department of Electrical and Computer Enginee...
InsideHigherEd Tallahassee, Florida
Job Title: Department Chair and Professor, 9 Month Salaried (Department of Electrical and Computer Engineering -Florida A&M University -Florida State University College of Engineering Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61570 Department The Department of Electrical and Computer Engineering (ECE) at the Florida A&M University (FAMU)-Florida State University (FSU) College of Engineering invites applications from highly qualified individuals for the position of Chair and Professor. Responsibilities The Chair of the Department of Electrical and Computer Engineering will: Provide visionary leadership in advancing a compelling departmental mission aligned with the College's Engineering Our Future () strategic plan. Guide the development and implementation of a dynamic research agenda, fostering collaboration among faculty, research centers, and external partners to enhance infrastructure and secure intramural and extramural funding. Oversee and strengthen the department's educational programs, promoting excellence in curriculum design, delivery, assessment, and pedagogical innovation across all degree levels. Lead student recruitment and engagement efforts, with particular emphasis on attracting high-quality doctoral candidates and supporting student success. Recruit, mentor, and retain outstanding faculty, building a strong team of scholars in emerging and high-impact areas of electrical and computer engineering. Cultivate strategic industry and government partnerships that expand research opportunities, experiential learning, and workforce development. Serve as a vital liaison to college and university administration, funding agencies, policymakers, and professional organizations, representing the department's interests with clarity and purpose. Collaborate as an active member of Dean's leadership team, contributing to the College's collective growth, resource development, and strategic initiatives. Foster synergy and interdisciplinary collaboration within the department and with major research centers-including CAPS, ASC, HPMI, FCAAP, and InSPIRE-as well as with national laboratories and external stakeholders. Engage in advancement and external relations, maintaining and strengthening relationships with the Department Advisory Council and working closely with the College's advancement team to support fundraising and alumni engagement. Qualifications An earned Ph.D. or equivalent in Electrical or Computer Engineering, or a closely related discipline, with professional and academic credentials meriting appointment as a tenured Full Professor in the department. A distinguished record of research and scholarship, including sustained external funding, graduate student mentorship, impactful publications, and recognized intellectual leadership. Demonstrated excellence in teaching and a strong commitment to advancing engineering education through innovative pedagogy, curriculum design, and emerging modes of delivery. Proven ability to articulate and implement a forward-looking vision for departmental growth, foster strategic planning, and lead organizational change in a complex academic environment. A record of effective leadership and administrative experience, including budget management, faculty recruitment, and operational oversight of academic and research programs. Active engagement with professional societies, industry, government laboratories, and multi-organization collaborations, with a demonstrated capacity to build strategic partnerships that enhance research and educational impact. Ability to collaborate effectively across departments, research centers, and university leadership to align departmental priorities with the College's Engineering Our Future () plan and institutional missions. A demonstrated commitment to advocating for faculty, students, and staff while cultivating resources, infrastructure, and support systems that promote academic and research excellence. Preferred Qualifications Exceptional communication and interpersonal skills. Prior academic leadership experience as an associate department head/chair, center director, or similar level of responsibility. Have a demonstrated record of high-quality research and scholarly publications that are recognized nationally and/or internationally. Helpful The FAMU-FSU College of Engineering is the nexus of two major public universities, each with a distinct mission but focused on world-class engineering education and research. Created by the Florida Legislature in 1982, the joint organization is the college of engineering for both Florida A&M and Florida State universities. This unique combination of focus, resources and mission from our parent organizations has created on our campus a truly innovative atmosphere that leverages the benefits of the traditional HBCU model with the innovations of an R-1 public research university. Contact Info Any questions about the position should be directed to the search committee chair: Dr. Rodney Roberts (). University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific Faculty job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include: A cover letter A full curriculum vitae A 2-to-5-page statement describing how the candidate's experience positions them well to serve as the Department Chair for Electrical and Computer Engineering at The FAMU-FSU College of Engineering. A research statement including research interests and plans The names and contact information of five potential references Faculty Information The ECE Department currently has 35 faculty, 90+ graduate students, 450+ undergraduate students, and annual research expenditures exceeding $17M. The two universities and outstanding research facilities in the affiliated research buildings/centers provide opportunities for collaboration with faculty in Computer Science and Scientific Computing, the Center for Advanced Power Systems , FAMU Center for Cyber Security , National High Magnetic Field Laboratory (NHMFL ), Center for Intelligent Systems, Control and Robotics , FSU Institute of Molecular Biophysics , FSU Jim Moran College of Entrepreneurship, and FSU College of Medicine Considerations This is a Faculty position. This position requires successful completion of a criminal history background check . To ensure full consideration, please submit your application by December 8, 2025. The applications will be reviewed beginning November 30, but the position will remain open for applications until filled. The appointment is expected to begin in August 2026. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: Department Chair and Professor, 9 Month Salaried (Department of Electrical and Computer Engineering -Florida A&M University -Florida State University College of Engineering Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61570 Department The Department of Electrical and Computer Engineering (ECE) at the Florida A&M University (FAMU)-Florida State University (FSU) College of Engineering invites applications from highly qualified individuals for the position of Chair and Professor. Responsibilities The Chair of the Department of Electrical and Computer Engineering will: Provide visionary leadership in advancing a compelling departmental mission aligned with the College's Engineering Our Future () strategic plan. Guide the development and implementation of a dynamic research agenda, fostering collaboration among faculty, research centers, and external partners to enhance infrastructure and secure intramural and extramural funding. Oversee and strengthen the department's educational programs, promoting excellence in curriculum design, delivery, assessment, and pedagogical innovation across all degree levels. Lead student recruitment and engagement efforts, with particular emphasis on attracting high-quality doctoral candidates and supporting student success. Recruit, mentor, and retain outstanding faculty, building a strong team of scholars in emerging and high-impact areas of electrical and computer engineering. Cultivate strategic industry and government partnerships that expand research opportunities, experiential learning, and workforce development. Serve as a vital liaison to college and university administration, funding agencies, policymakers, and professional organizations, representing the department's interests with clarity and purpose. Collaborate as an active member of Dean's leadership team, contributing to the College's collective growth, resource development, and strategic initiatives. Foster synergy and interdisciplinary collaboration within the department and with major research centers-including CAPS, ASC, HPMI, FCAAP, and InSPIRE-as well as with national laboratories and external stakeholders. Engage in advancement and external relations, maintaining and strengthening relationships with the Department Advisory Council and working closely with the College's advancement team to support fundraising and alumni engagement. Qualifications An earned Ph.D. or equivalent in Electrical or Computer Engineering, or a closely related discipline, with professional and academic credentials meriting appointment as a tenured Full Professor in the department. A distinguished record of research and scholarship, including sustained external funding, graduate student mentorship, impactful publications, and recognized intellectual leadership. Demonstrated excellence in teaching and a strong commitment to advancing engineering education through innovative pedagogy, curriculum design, and emerging modes of delivery. Proven ability to articulate and implement a forward-looking vision for departmental growth, foster strategic planning, and lead organizational change in a complex academic environment. A record of effective leadership and administrative experience, including budget management, faculty recruitment, and operational oversight of academic and research programs. Active engagement with professional societies, industry, government laboratories, and multi-organization collaborations, with a demonstrated capacity to build strategic partnerships that enhance research and educational impact. Ability to collaborate effectively across departments, research centers, and university leadership to align departmental priorities with the College's Engineering Our Future () plan and institutional missions. A demonstrated commitment to advocating for faculty, students, and staff while cultivating resources, infrastructure, and support systems that promote academic and research excellence. Preferred Qualifications Exceptional communication and interpersonal skills. Prior academic leadership experience as an associate department head/chair, center director, or similar level of responsibility. Have a demonstrated record of high-quality research and scholarly publications that are recognized nationally and/or internationally. Helpful The FAMU-FSU College of Engineering is the nexus of two major public universities, each with a distinct mission but focused on world-class engineering education and research. Created by the Florida Legislature in 1982, the joint organization is the college of engineering for both Florida A&M and Florida State universities. This unique combination of focus, resources and mission from our parent organizations has created on our campus a truly innovative atmosphere that leverages the benefits of the traditional HBCU model with the innovations of an R-1 public research university. Contact Info Any questions about the position should be directed to the search committee chair: Dr. Rodney Roberts (). University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific Faculty job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include: A cover letter A full curriculum vitae A 2-to-5-page statement describing how the candidate's experience positions them well to serve as the Department Chair for Electrical and Computer Engineering at The FAMU-FSU College of Engineering. A research statement including research interests and plans The names and contact information of five potential references Faculty Information The ECE Department currently has 35 faculty, 90+ graduate students, 450+ undergraduate students, and annual research expenditures exceeding $17M. The two universities and outstanding research facilities in the affiliated research buildings/centers provide opportunities for collaboration with faculty in Computer Science and Scientific Computing, the Center for Advanced Power Systems , FAMU Center for Cyber Security , National High Magnetic Field Laboratory (NHMFL ), Center for Intelligent Systems, Control and Robotics , FSU Institute of Molecular Biophysics , FSU Jim Moran College of Entrepreneurship, and FSU College of Medicine Considerations This is a Faculty position. This position requires successful completion of a criminal history background check . To ensure full consideration, please submit your application by December 8, 2025. The applications will be reviewed beginning November 30, but the position will remain open for applications until filled. The appointment is expected to begin in August 2026. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Manager, Title IX and Clery Compliance
InsideHigherEd Augusta, Georgia
Manager, Title IX and Clery Compliance Job ID: 293355 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Manager of Title IX and Clery Compliance serves as the university's accountability, education, and compliance leader of the Title IX and Clery Act programs. The Manager is the designated institutional Title IX Coordinator responsible for overseeing all aspects of university compliance with Title IX of the Educational Amendments of 1972, as well as other laws and rules related to sexual misconduct and sex discrimination and is responsible for the coordination and implementation of the university's efforts to foster a culture and environment that supports a safe and respectful campus to learn, live, and work on. The Manager is also responsible for the oversight of institutional Clery Act compliance through supervision of the university Title IX Investigator. Responsibilities GENERAL RESPONSIBILITIES: Ensure the University's policies/procedures and practices regarding sexual harassment & sexual misconduct comply with Title IX and other laws and reflect current best practices. Provide accessible methods for students and employees to report alleged sex discrimination, sexual harassment, sexual misconduct, and retaliation, including confidential/anonymous reporting options. Respond to complaints of alleged sex discrimination/harassment/misconduct, and retaliation, including meeting with complainants and respondents and arranging interim and supportive measures and remedies, as appropriate. Ensure supportive & remedial measures are documented, including basis for conclusions are designed to preserve access to institutional programs/activities. Manage the University's timely response to investigations of complaints pursuant to anti-discrimination laws and policies, including sexual harassment and sexual misconduct, as well as forms of sex discrimination. Maintain records in accordance with the law and University policies. Identify, assess, and address any patterns that arise during reviews of complaints of alleged discrimination, sexual harassment, and sexual misconduct. Make certain the University's Clery Act policies, procedures, and practices comply with laws and reflect current best practices. COLLABORATION:Advise and collaborate with the General Counsel, the Offices of Student Affairs, Human Resources, Athletics, Campus Police, Faculty Affairs, and others as appropriate on the status of initiatives, compliance, pending matters, challenges, and resource needs of Title IX and Clery Act compliance. Work collaboratively with Human Resources, General Counsel, Student Life, Campus Police, and other colleagues across the University to oversee complaints/reports, investigations, and training requirements. Partner with Student Health, Counseling, Student Affairs, and other relevant offices to provide continuity of care for all reporting parties, including those whose complaints do not proceed to formal investigation. Partner with the Student Wellness coordinator on initiatives associated with the Office on Violence Against Women (OVW) aimed to improve services and trainings related to sexual assault, domestic violence, and stalking. SERVICE/OUTREACH: Serve as chair for the Domestic Violence and Sexual Assault Awareness committees to create a culture of consent across campus and raise awareness of educational resources around sexual violence prevention and community wellness. Lead in the development, implementation, and coordination of campus-based strategic awareness and programming efforts aimed at the prevention of discrimination, harassment, sexual harassment, and sexual misconduct and retaliation. Represent the university on the Augusta Judicial Sexual Assault Response Team. Key member of the institutional Committee of Equity Leaders MANAGEMENT: Direct supervisor to the institutional Title IX Investigator/Clery Coordinator. Oversee Deputy Title IX Coordinators across campus and other key members of the Title IX Team, including advisors, investigators, hearing panelists, and hearing officers. EDUCATION/TRAINING: Train Title IX team and staff responsible for implementing grievance procedures. Manage the development and implementation of the education and training of the campus community on Title IX and ensure that the campus community is aware of how and when to report complaints related to these laws and policies. Govern the recruiting and training of Title IX team members. ADVISORY: Review and provide necessary feedback to Title IX team members on all documents related to the Title IX grievance process including investigative reports, outcomes, and appeal letters. Review and provide necessary feedback on annual Clery Security Report and Crime Statistics. Advise and direct the Clery Coordinator and the Clery Committee to ensure compliance and best practices pertaining to campus safety. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and five years of experience in project management, systems administration/integration, data integrity/analytics, or related field. Preferred Qualifications Master's degree from an accredited college or university in Business Administration, statistics, data analytics, or a related field preferred. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of Title IX and regulatory requirements. Proficient in Microsoft Office and other computer software/databases. Knowledge of the principles, policies/procedures related to Title IX compliance and techniques of educational administration. Thorough knowledge of University policies and procedures related to Augusta University. Thorough knowledge of USG rules and regulations preferred. Knowledge of integrated Information systems and/or process design and engineering. SKILLS Strong problem-solving skills Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to develop and disseminate educational materials to students, faculty, and staff. Ability to conduct investigations, as well as consultation with university administrators and Senior Leadership. Ability to maintain confidentiality. Ability to plan and coordinate work independently. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$78,400/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment . click apply for full job details
01/14/2026
Full time
Manager, Title IX and Clery Compliance Job ID: 293355 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Manager of Title IX and Clery Compliance serves as the university's accountability, education, and compliance leader of the Title IX and Clery Act programs. The Manager is the designated institutional Title IX Coordinator responsible for overseeing all aspects of university compliance with Title IX of the Educational Amendments of 1972, as well as other laws and rules related to sexual misconduct and sex discrimination and is responsible for the coordination and implementation of the university's efforts to foster a culture and environment that supports a safe and respectful campus to learn, live, and work on. The Manager is also responsible for the oversight of institutional Clery Act compliance through supervision of the university Title IX Investigator. Responsibilities GENERAL RESPONSIBILITIES: Ensure the University's policies/procedures and practices regarding sexual harassment & sexual misconduct comply with Title IX and other laws and reflect current best practices. Provide accessible methods for students and employees to report alleged sex discrimination, sexual harassment, sexual misconduct, and retaliation, including confidential/anonymous reporting options. Respond to complaints of alleged sex discrimination/harassment/misconduct, and retaliation, including meeting with complainants and respondents and arranging interim and supportive measures and remedies, as appropriate. Ensure supportive & remedial measures are documented, including basis for conclusions are designed to preserve access to institutional programs/activities. Manage the University's timely response to investigations of complaints pursuant to anti-discrimination laws and policies, including sexual harassment and sexual misconduct, as well as forms of sex discrimination. Maintain records in accordance with the law and University policies. Identify, assess, and address any patterns that arise during reviews of complaints of alleged discrimination, sexual harassment, and sexual misconduct. Make certain the University's Clery Act policies, procedures, and practices comply with laws and reflect current best practices. COLLABORATION:Advise and collaborate with the General Counsel, the Offices of Student Affairs, Human Resources, Athletics, Campus Police, Faculty Affairs, and others as appropriate on the status of initiatives, compliance, pending matters, challenges, and resource needs of Title IX and Clery Act compliance. Work collaboratively with Human Resources, General Counsel, Student Life, Campus Police, and other colleagues across the University to oversee complaints/reports, investigations, and training requirements. Partner with Student Health, Counseling, Student Affairs, and other relevant offices to provide continuity of care for all reporting parties, including those whose complaints do not proceed to formal investigation. Partner with the Student Wellness coordinator on initiatives associated with the Office on Violence Against Women (OVW) aimed to improve services and trainings related to sexual assault, domestic violence, and stalking. SERVICE/OUTREACH: Serve as chair for the Domestic Violence and Sexual Assault Awareness committees to create a culture of consent across campus and raise awareness of educational resources around sexual violence prevention and community wellness. Lead in the development, implementation, and coordination of campus-based strategic awareness and programming efforts aimed at the prevention of discrimination, harassment, sexual harassment, and sexual misconduct and retaliation. Represent the university on the Augusta Judicial Sexual Assault Response Team. Key member of the institutional Committee of Equity Leaders MANAGEMENT: Direct supervisor to the institutional Title IX Investigator/Clery Coordinator. Oversee Deputy Title IX Coordinators across campus and other key members of the Title IX Team, including advisors, investigators, hearing panelists, and hearing officers. EDUCATION/TRAINING: Train Title IX team and staff responsible for implementing grievance procedures. Manage the development and implementation of the education and training of the campus community on Title IX and ensure that the campus community is aware of how and when to report complaints related to these laws and policies. Govern the recruiting and training of Title IX team members. ADVISORY: Review and provide necessary feedback to Title IX team members on all documents related to the Title IX grievance process including investigative reports, outcomes, and appeal letters. Review and provide necessary feedback on annual Clery Security Report and Crime Statistics. Advise and direct the Clery Coordinator and the Clery Committee to ensure compliance and best practices pertaining to campus safety. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and five years of experience in project management, systems administration/integration, data integrity/analytics, or related field. Preferred Qualifications Master's degree from an accredited college or university in Business Administration, statistics, data analytics, or a related field preferred. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of Title IX and regulatory requirements. Proficient in Microsoft Office and other computer software/databases. Knowledge of the principles, policies/procedures related to Title IX compliance and techniques of educational administration. Thorough knowledge of University policies and procedures related to Augusta University. Thorough knowledge of USG rules and regulations preferred. Knowledge of integrated Information systems and/or process design and engineering. SKILLS Strong problem-solving skills Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to develop and disseminate educational materials to students, faculty, and staff. Ability to conduct investigations, as well as consultation with university administrators and Senior Leadership. Ability to maintain confidentiality. Ability to plan and coordinate work independently. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$78,400/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment . click apply for full job details
Network Infrastructure Engr
InsideHigherEd Augusta, Georgia
Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details
01/14/2026
Full time
Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details
Operating System/Network Analyst
InsideHigherEd Eugene, Oregon
Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details
01/14/2026
Full time
Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details
Cyber Security Training Coordinator
InsideHigherEd Augusta, Georgia
Cyber Security Training Coordinator Job ID: 293677 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership that includes Augusta University, Augusta Technical College, the University System of Georgia's research institutions, the Georgia Bureau of Investigation, and other state, federal, and private-sector partners working together to meet this workforce demand and to innovate, train, and strengthen defenses. The state-of-the-art Center is located in the growing cybersecurity corridor in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and Cyber School of Excellence at Fort Gordon. The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences. Job Summary The Cybersecurity Training Coordinator delivers reliable, error-free execution of GCITC's cyber/IT training programs. This role ensures seamless operations by managing calendars and facilities, setting up LMS sections and rosters, processing enrollments (including storefront/self-paced orders), preparing materials and kits, generating reports, and issuing partner confirmations. The Coordinator is the operational backbone that ensures cohorts start on time, records remain accurate, and stakeholders receive timely updates. Responsibilities The duties include, but are not limited to: Scheduling & Logistics: Maintain the master training calendar. Schedule classrooms, labs, and virtual environments. Coordinate A/V, materials, and room setup using established checklists. Enrollment & LMS Administration: Create LMS course sections from templates. Enroll learners/instructors; manage rosters, attendance, completions, and certificates. Run standard LMS and registration reports. Storefront/Self-Paced Fulfillment: Process purchases from approved storefronts or partners. Enroll learners and confirm access within SLA. Reconcile transactions with rosters for accuracy. Partner Communications & Documentations: Send confirmations, readiness notes, and post-event summaries. Track communications in shared folders. Maintain playbooks and standard operating templates. Data Quality & Reporting: Validate rosters and completion records. Compile dashboards for on-time starts, seat utilization, SLA adherence, and error rates. Materials & Kit Preparation: Print/assemble handouts, badges, and lab kits. Coordinate shipping and pickup as needed. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Education, Communications, or related field with one year of coordination experience. OR Associate's degree from an accredited college or university in Education, Communications, or related field with three years of administrative coordination, education, or training related experience. OR High School Diploma / GED from a recognized State or Federal accrediting organization to include relevant military training or experience with five years of experience in IT/Cyber/Military and/or experience specific to computing and operation. Preferred Qualifications Preferred micro-credential: Google Project Management, Microsoft Office Specialist, or LMS admin badge. Preferred experience: Supporting K-12/CTAE logistics or outreach Knowledge, Skills, & Abilities KNOWLEDGE Virtual learning environments and LMS basics. Scheduling/readiness requirements for various audiences. Training policies/procedures and assessment artifacts. Basic cyber/IT literacy to interpret course titles and labs. Media/document standards for materials and announcements. Skills Developing instructional packets and logistics documents. Technical writing for confirmations and instructions. Clear and courteous stakeholder communication. Critical thinking, problem solving, and collaboration under delivery timelines. Data validation and rapid issue correction. Abilities Produce logistical artifacts and confirmations. Build readiness for training modules (LMS shells, rosters, etc.). Review and update materials lists and section data for accuracy. Shift/Salary/Benefits Shift: Days/M-F Pay Band: PB8 Salary Minimum: $21.83/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply . click apply for full job details
01/14/2026
Full time
Cyber Security Training Coordinator Job ID: 293677 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership that includes Augusta University, Augusta Technical College, the University System of Georgia's research institutions, the Georgia Bureau of Investigation, and other state, federal, and private-sector partners working together to meet this workforce demand and to innovate, train, and strengthen defenses. The state-of-the-art Center is located in the growing cybersecurity corridor in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and Cyber School of Excellence at Fort Gordon. The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences. Job Summary The Cybersecurity Training Coordinator delivers reliable, error-free execution of GCITC's cyber/IT training programs. This role ensures seamless operations by managing calendars and facilities, setting up LMS sections and rosters, processing enrollments (including storefront/self-paced orders), preparing materials and kits, generating reports, and issuing partner confirmations. The Coordinator is the operational backbone that ensures cohorts start on time, records remain accurate, and stakeholders receive timely updates. Responsibilities The duties include, but are not limited to: Scheduling & Logistics: Maintain the master training calendar. Schedule classrooms, labs, and virtual environments. Coordinate A/V, materials, and room setup using established checklists. Enrollment & LMS Administration: Create LMS course sections from templates. Enroll learners/instructors; manage rosters, attendance, completions, and certificates. Run standard LMS and registration reports. Storefront/Self-Paced Fulfillment: Process purchases from approved storefronts or partners. Enroll learners and confirm access within SLA. Reconcile transactions with rosters for accuracy. Partner Communications & Documentations: Send confirmations, readiness notes, and post-event summaries. Track communications in shared folders. Maintain playbooks and standard operating templates. Data Quality & Reporting: Validate rosters and completion records. Compile dashboards for on-time starts, seat utilization, SLA adherence, and error rates. Materials & Kit Preparation: Print/assemble handouts, badges, and lab kits. Coordinate shipping and pickup as needed. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Education, Communications, or related field with one year of coordination experience. OR Associate's degree from an accredited college or university in Education, Communications, or related field with three years of administrative coordination, education, or training related experience. OR High School Diploma / GED from a recognized State or Federal accrediting organization to include relevant military training or experience with five years of experience in IT/Cyber/Military and/or experience specific to computing and operation. Preferred Qualifications Preferred micro-credential: Google Project Management, Microsoft Office Specialist, or LMS admin badge. Preferred experience: Supporting K-12/CTAE logistics or outreach Knowledge, Skills, & Abilities KNOWLEDGE Virtual learning environments and LMS basics. Scheduling/readiness requirements for various audiences. Training policies/procedures and assessment artifacts. Basic cyber/IT literacy to interpret course titles and labs. Media/document standards for materials and announcements. Skills Developing instructional packets and logistics documents. Technical writing for confirmations and instructions. Clear and courteous stakeholder communication. Critical thinking, problem solving, and collaboration under delivery timelines. Data validation and rapid issue correction. Abilities Produce logistical artifacts and confirmations. Build readiness for training modules (LMS shells, rosters, etc.). Review and update materials lists and section data for accuracy. Shift/Salary/Benefits Shift: Days/M-F Pay Band: PB8 Salary Minimum: $21.83/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply . click apply for full job details
IT Support Specialist
InsideHigherEd Tallahassee, Florida
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Senior System Administrator
InsideHigherEd Palos Hills, Illinois
Job Title: Senior System Administrator Department: Infrastructure & Network Services Work Location: Main Campus Duties: Under general direction, the Senior System Administrator is responsible for reviewing the design, installation, maintenance, training, and support of Windows servers and database functions, hardware and software used to support the college's systems. The Senior System Administrator is responsible for the following: Administration and support of data flows between enterprise systems as well as contributing to the development and operation of those integrations. Pre-installation activities of purchased software and vendor releases while also establishing software standards, conducting capacity planning, and managing system resource allocation for institutional products. Ensuring security and integrity of all operating system software and related applications. Analyzes production issues, identifies root causes and provides recommendations for operational improvements. Responsible for administration of all MS-SQL databases associated with the college's business systems including performing full DBA functions and maintaining database authority. Responsible administration of cloud-based identity and access management services. Responsible for ADFS, Azure Entra ID SSO, and AD integration with all other systems at the college. Responsible for the administration and operational support of the college's bookstore point-of-sale system, SAS application, and Business Intelligence and Reporting systems. The Senior System Administrator is dedicated to learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Education/Experience: Bachelor's degree in Computer Science or related field required Three to five (3-5) years' experience in IT required, as outlined in qualifications. Experience with MS-SQL Administration Qualifications: In addition to the above requirements, Must have demonstrated analytical ability to logically approach applications. Demonstrated knowledge of Windows-based enterprise operating systems and related network services. Demonstrated knowledge in ADFS and integration techniques; identities management in Azure AD; integrating third party applications with Azure Intra ID SSO; MS-SQL database administration. Knowledge of PowerShell scripting and Python; hybrid IT infrastructure; provisioning SQL databases in Azure; Hyper-V and SAN technologies; database design and information retrieval techniques; Linux and monitoring tools (such as Nagios and Grafana). Basic Knowledge of SharePoint Administration, both on-premise and online; Azure infrastructure administration; SAS, SAP BO, PBIRS and reporting solutions; POS systems and their integration with third-party applications. Self-starter with strong aptitude for adapting to technological changes and learning new platforms. Above average communication skills Position Status: Full Time Hours: General Hours - Monday - Friday 8:00 a.m. to 5:00 p.m. Alternative work arrangement/remote opportunity may be available On-call 24/7 for emergencies Salary/Wage: $69,380-$92,818 plus exceptional benefits Hourly/Salary: Salaried Benefits: FT Professionals Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance, Optional life Disability insurance Tuition reimbursement Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits for this position: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 10/10/2025 Posting Number: AP00539P Open Date: 09/26/2025 Open Until Filled: Yes Special Instructions to Applicants: Please submit all required documentation. Upon successful completion, you will receive a confirmation email. For questions, contact or .
01/14/2026
Full time
Job Title: Senior System Administrator Department: Infrastructure & Network Services Work Location: Main Campus Duties: Under general direction, the Senior System Administrator is responsible for reviewing the design, installation, maintenance, training, and support of Windows servers and database functions, hardware and software used to support the college's systems. The Senior System Administrator is responsible for the following: Administration and support of data flows between enterprise systems as well as contributing to the development and operation of those integrations. Pre-installation activities of purchased software and vendor releases while also establishing software standards, conducting capacity planning, and managing system resource allocation for institutional products. Ensuring security and integrity of all operating system software and related applications. Analyzes production issues, identifies root causes and provides recommendations for operational improvements. Responsible for administration of all MS-SQL databases associated with the college's business systems including performing full DBA functions and maintaining database authority. Responsible administration of cloud-based identity and access management services. Responsible for ADFS, Azure Entra ID SSO, and AD integration with all other systems at the college. Responsible for the administration and operational support of the college's bookstore point-of-sale system, SAS application, and Business Intelligence and Reporting systems. The Senior System Administrator is dedicated to learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Education/Experience: Bachelor's degree in Computer Science or related field required Three to five (3-5) years' experience in IT required, as outlined in qualifications. Experience with MS-SQL Administration Qualifications: In addition to the above requirements, Must have demonstrated analytical ability to logically approach applications. Demonstrated knowledge of Windows-based enterprise operating systems and related network services. Demonstrated knowledge in ADFS and integration techniques; identities management in Azure AD; integrating third party applications with Azure Intra ID SSO; MS-SQL database administration. Knowledge of PowerShell scripting and Python; hybrid IT infrastructure; provisioning SQL databases in Azure; Hyper-V and SAN technologies; database design and information retrieval techniques; Linux and monitoring tools (such as Nagios and Grafana). Basic Knowledge of SharePoint Administration, both on-premise and online; Azure infrastructure administration; SAS, SAP BO, PBIRS and reporting solutions; POS systems and their integration with third-party applications. Self-starter with strong aptitude for adapting to technological changes and learning new platforms. Above average communication skills Position Status: Full Time Hours: General Hours - Monday - Friday 8:00 a.m. to 5:00 p.m. Alternative work arrangement/remote opportunity may be available On-call 24/7 for emergencies Salary/Wage: $69,380-$92,818 plus exceptional benefits Hourly/Salary: Salaried Benefits: FT Professionals Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance, Optional life Disability insurance Tuition reimbursement Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits for this position: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 10/10/2025 Posting Number: AP00539P Open Date: 09/26/2025 Open Until Filled: Yes Special Instructions to Applicants: Please submit all required documentation. Upon successful completion, you will receive a confirmation email. For questions, contact or .
Slate Functional Technologist
InsideHigherEd Augusta, Georgia
Slate Functional Technologist Job ID: 292691 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external venders, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices. The Technologist may be asked to specialize in certain system aspects or functional unit support. Responsibilities SLATE DEVELOPMENT: Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use. USER SUPPORT: Serve as support and a champion for all Slate users. Provide regular, in-depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non-technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing. SYSTEM MAINTENANCE: Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data integrations with third-party systems including the SIS. Maximize Slate's efficiency and accuracy by implementing system rules and reducing manual processes. Test and validate updates and new functionalities from Technolutions to keep the system up to date. COMMUNICATION: Assist users in creating and scheduling communications, including email and text, as well as event management in Slate. Advise on how to optimize student engagement and monitor key success metrics. Monitor associated expenses for Slate communication and ensure appropriate securities. USER SECURITY: Maintain user security and access through Roles and Permissions, and participate in Slate Governance and oversight for all Slate security processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in a relevant field (e.g., Information Technology, Education, or Business Administration) and a minimum of three years of experience in higher education settings, particularly in admissions, enrollment management, or related areas. Preferred Qualifications Three years of higher education experience in a technology-based role. Experience with Technolutions Slate CRM. Experience with Banner (SIS). Experience with technical user training to varied user levels. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of integrated institutional/information systems. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Understanding of and experience in Technolutions Slate CRM and its applications for enrollment management. Competence in developing and maintaining standardized datasets for ad-hoc reporting needs. Experience in leading cross-functional projects, defining objectives, and coordinating with team members to achieve goals. Proficient in Microsoft Office and other computer software/databases. Familiarity with change management principles, enabling effective adoption of new technologies and processes within the institution. SKILLS Demonstrated strong problem-solving and critical thinking skills. Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines. ABILITIES Ability to maintain knowledge of the University policies and procedures related to Augusta University. Ability to maintain knowledge of USG rules and regulations. Ability to plan and work independently. Ability to communicate effectively both orally and in writing. Ability to maintain technical documentation and SOPs. Ability to maintain confidentiality. Ability to explain complex information in clear, non-technical language. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Innovative thinking and the ability to develop effective solutions for complex challenges within enrollment processes. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$65,550.79/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees . click apply for full job details
01/14/2026
Full time
Slate Functional Technologist Job ID: 292691 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external venders, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices. The Technologist may be asked to specialize in certain system aspects or functional unit support. Responsibilities SLATE DEVELOPMENT: Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use. USER SUPPORT: Serve as support and a champion for all Slate users. Provide regular, in-depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non-technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing. SYSTEM MAINTENANCE: Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data integrations with third-party systems including the SIS. Maximize Slate's efficiency and accuracy by implementing system rules and reducing manual processes. Test and validate updates and new functionalities from Technolutions to keep the system up to date. COMMUNICATION: Assist users in creating and scheduling communications, including email and text, as well as event management in Slate. Advise on how to optimize student engagement and monitor key success metrics. Monitor associated expenses for Slate communication and ensure appropriate securities. USER SECURITY: Maintain user security and access through Roles and Permissions, and participate in Slate Governance and oversight for all Slate security processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in a relevant field (e.g., Information Technology, Education, or Business Administration) and a minimum of three years of experience in higher education settings, particularly in admissions, enrollment management, or related areas. Preferred Qualifications Three years of higher education experience in a technology-based role. Experience with Technolutions Slate CRM. Experience with Banner (SIS). Experience with technical user training to varied user levels. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of integrated institutional/information systems. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Understanding of and experience in Technolutions Slate CRM and its applications for enrollment management. Competence in developing and maintaining standardized datasets for ad-hoc reporting needs. Experience in leading cross-functional projects, defining objectives, and coordinating with team members to achieve goals. Proficient in Microsoft Office and other computer software/databases. Familiarity with change management principles, enabling effective adoption of new technologies and processes within the institution. SKILLS Demonstrated strong problem-solving and critical thinking skills. Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines. ABILITIES Ability to maintain knowledge of the University policies and procedures related to Augusta University. Ability to maintain knowledge of USG rules and regulations. Ability to plan and work independently. Ability to communicate effectively both orally and in writing. Ability to maintain technical documentation and SOPs. Ability to maintain confidentiality. Ability to explain complex information in clear, non-technical language. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Innovative thinking and the ability to develop effective solutions for complex challenges within enrollment processes. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$65,550.79/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees . click apply for full job details
Network Architect
Utah Transit Authority Salt Lake City, Utah
Utah Transit Authority Description Job Summary The Network Architect is the senior-most technical role within the Network Infrastructure group and serves as the lead authority on network architecture, design standards, and future-state planning. Under the direction of the IT Network Support Manager, this position is responsible for developing scalable, secure, and resilient network solutions across on-premises, cloud, and operational technology environments. The Architect collaborates closely with infrastructure and security teams, cloud architects, and external vendors to ensure alignment between business needs and technical solutions. This role provides technical mentorship to Network Administrators and contributes to the development of policies, design standards, and automation strategies-but does not carry supervisory authority. Presents recommendations to the IT Network Support Manager for approvals.The Network Architect is expected to lead by influence, contribute to strategic initiatives, and act as the escalation point for the most complex network design and troubleshooting scenarios. Blends strong technical expertise with excellent communication and collaborative skills to help shape the agency's long-term network vision. Minimum Qualifications EDUCATION/TRAINING Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). Technical certifications and relevant work experience may be considered in lieu of formal academic degrees Certification Preferred: Cisco Certified Network Associate (CCNA) or Professional (CCNP) Palo Alto Networks Certified Cybersecurity Associate (PCCSA) or similar Azure Network Engineer Associate Palo Alto Networks Certified Network Security Engineer (PCNSE) Cisco Certified Internetwork Expert (CCIE) Certified Information Systems Security Professional (CISSP) EXPERIENCE Nine (9+) years of experience in enterprise network administration, engineering, or architecture roles Two (2) years in a senior or lead-level capacity. Experience supporting LAN/WAN architecture, including routing protocols such as OSPF and BGP. Experience in multi-site environments and basic troubleshooting of Layer 2 and Layer 3 network issues. Familiarity with hybrid network environments (on-prem/cloud) and firewall platforms is preferred. Exposure to operational networks (OT), radio or wireless technologies is a plus, but not required. KNOWLEDGE/SKILLS/ABILITIES: Enterprise Networking: Solid experience with Layer 2 and Layer 3 networking, including OSPF and BGP routing protocols, and core switching concepts such as Spanning Tree. Familiarity with Cisco networking platforms (e.g., IOS, Catalyst switches, Wireless Controllers). Basic understanding of DHCP, DNS, and IP address management. Preferred: Experience with tools like Cisco ISE, Catalyst Center, and network automation platforms (e.g., Cisco ACI, Python, or SD-WAN). Familiarity with hybrid infrastructure including Azure, segmented DMZs, or Operational Technology (OT) networks. Cloud Networking: Familiarity with Azure cloud networking, including VNETs, ExpressRoute, VPN Gateways, and private endpoints. Understanding of cloud-hybrid architectures and virtual network appliances like Cisco CSR 1000v and Palo Alto VM-Series firewalls. Firewall and Security Architecture: Proficiency with Palo Alto enhanced features like App-ID, User-ID, Content-ID, and SSL decryption. Experience with Panorama for centralized management and threat prevention using WildFire and DNS Security. Working knowledge of NIST and CIS frameworks, including network segmentation, privileged access management (PIM), AAA, and Zero Trust security standards. Layer 2 security protocols such as IP dhcp snooping, ip arp validation, and access-lists Authentication, and identity management systems such as Cisco ISE, and Active directory Network principles for IDS and IPS systems using tools such as Gigamon Network Automation Knowledge of Cisco DNA automation using templates, and workflows Automation Platforms such as Terra, puppet, and Chef Understanding, and experience with .net, C++, and Python Network Performance and Monitoring: Strong experience in network performance analysis and capacity planning. Proficiency with monitoring tools such as SolarWinds, PRTG, WhatsUp Gold, and Azure Monitor to track latency, packet loss, and security events. Logging platforms such as Logrythum, whatsup gold, and solarwinds orion. Collaboration and Communication: Ability to communicate complex technical concepts to technical teams, non-technical stakeholders, and executive leadership. Comfortable presenting design proposals, project updates, and incident reports in team meetings and cross-departmental collaborations. Project Management: Demonstrated ability to manage network projects from concept to completion, including timeline development, resource allocation, and vendor coordination. Familiarity with Agile methodologies and ITIL-based change management processes. Technical Documentation: Skilled in creating network diagrams, standard operating procedures (SOPs), and troubleshooting guides using tools like Visio, and Lucidchart, help juice, MS SharePoint - OR - An equivalent combination or relevant education and experience. Pay Rate: $100,800 depending on experience To be considered, apply before: Friday, January 2, 2026 by 5:59 pm UTA has a rich benefits package to include: Health, dental, vision, life/AD&D, short-term and long-term disability insurance, with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage). Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children. 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA. 10 paid holidays and two paid (2) floating holidays per year. Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching. Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment. Training, development, and career advancement opportunities. Paid parental leave for birth, adoption, and child placement (after 12 months of employment). Free transit passes for employees, their spouses, and their dependent children. Employee assistance program - includes counseling, legal services, financial planning, etc. UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness. Discounted cell phone plans with T-Mobile and AT&T. Pet insurance plan options (tailored plan coverage based on pet's health and needs). PM21 Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two work days' notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use. PI53191ffafd43-3461
01/13/2026
Full time
Utah Transit Authority Description Job Summary The Network Architect is the senior-most technical role within the Network Infrastructure group and serves as the lead authority on network architecture, design standards, and future-state planning. Under the direction of the IT Network Support Manager, this position is responsible for developing scalable, secure, and resilient network solutions across on-premises, cloud, and operational technology environments. The Architect collaborates closely with infrastructure and security teams, cloud architects, and external vendors to ensure alignment between business needs and technical solutions. This role provides technical mentorship to Network Administrators and contributes to the development of policies, design standards, and automation strategies-but does not carry supervisory authority. Presents recommendations to the IT Network Support Manager for approvals.The Network Architect is expected to lead by influence, contribute to strategic initiatives, and act as the escalation point for the most complex network design and troubleshooting scenarios. Blends strong technical expertise with excellent communication and collaborative skills to help shape the agency's long-term network vision. Minimum Qualifications EDUCATION/TRAINING Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). Technical certifications and relevant work experience may be considered in lieu of formal academic degrees Certification Preferred: Cisco Certified Network Associate (CCNA) or Professional (CCNP) Palo Alto Networks Certified Cybersecurity Associate (PCCSA) or similar Azure Network Engineer Associate Palo Alto Networks Certified Network Security Engineer (PCNSE) Cisco Certified Internetwork Expert (CCIE) Certified Information Systems Security Professional (CISSP) EXPERIENCE Nine (9+) years of experience in enterprise network administration, engineering, or architecture roles Two (2) years in a senior or lead-level capacity. Experience supporting LAN/WAN architecture, including routing protocols such as OSPF and BGP. Experience in multi-site environments and basic troubleshooting of Layer 2 and Layer 3 network issues. Familiarity with hybrid network environments (on-prem/cloud) and firewall platforms is preferred. Exposure to operational networks (OT), radio or wireless technologies is a plus, but not required. KNOWLEDGE/SKILLS/ABILITIES: Enterprise Networking: Solid experience with Layer 2 and Layer 3 networking, including OSPF and BGP routing protocols, and core switching concepts such as Spanning Tree. Familiarity with Cisco networking platforms (e.g., IOS, Catalyst switches, Wireless Controllers). Basic understanding of DHCP, DNS, and IP address management. Preferred: Experience with tools like Cisco ISE, Catalyst Center, and network automation platforms (e.g., Cisco ACI, Python, or SD-WAN). Familiarity with hybrid infrastructure including Azure, segmented DMZs, or Operational Technology (OT) networks. Cloud Networking: Familiarity with Azure cloud networking, including VNETs, ExpressRoute, VPN Gateways, and private endpoints. Understanding of cloud-hybrid architectures and virtual network appliances like Cisco CSR 1000v and Palo Alto VM-Series firewalls. Firewall and Security Architecture: Proficiency with Palo Alto enhanced features like App-ID, User-ID, Content-ID, and SSL decryption. Experience with Panorama for centralized management and threat prevention using WildFire and DNS Security. Working knowledge of NIST and CIS frameworks, including network segmentation, privileged access management (PIM), AAA, and Zero Trust security standards. Layer 2 security protocols such as IP dhcp snooping, ip arp validation, and access-lists Authentication, and identity management systems such as Cisco ISE, and Active directory Network principles for IDS and IPS systems using tools such as Gigamon Network Automation Knowledge of Cisco DNA automation using templates, and workflows Automation Platforms such as Terra, puppet, and Chef Understanding, and experience with .net, C++, and Python Network Performance and Monitoring: Strong experience in network performance analysis and capacity planning. Proficiency with monitoring tools such as SolarWinds, PRTG, WhatsUp Gold, and Azure Monitor to track latency, packet loss, and security events. Logging platforms such as Logrythum, whatsup gold, and solarwinds orion. Collaboration and Communication: Ability to communicate complex technical concepts to technical teams, non-technical stakeholders, and executive leadership. Comfortable presenting design proposals, project updates, and incident reports in team meetings and cross-departmental collaborations. Project Management: Demonstrated ability to manage network projects from concept to completion, including timeline development, resource allocation, and vendor coordination. Familiarity with Agile methodologies and ITIL-based change management processes. Technical Documentation: Skilled in creating network diagrams, standard operating procedures (SOPs), and troubleshooting guides using tools like Visio, and Lucidchart, help juice, MS SharePoint - OR - An equivalent combination or relevant education and experience. Pay Rate: $100,800 depending on experience To be considered, apply before: Friday, January 2, 2026 by 5:59 pm UTA has a rich benefits package to include: Health, dental, vision, life/AD&D, short-term and long-term disability insurance, with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage). Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children. 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA. 10 paid holidays and two paid (2) floating holidays per year. Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching. Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment. Training, development, and career advancement opportunities. Paid parental leave for birth, adoption, and child placement (after 12 months of employment). Free transit passes for employees, their spouses, and their dependent children. Employee assistance program - includes counseling, legal services, financial planning, etc. UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness. Discounted cell phone plans with T-Mobile and AT&T. Pet insurance plan options (tailored plan coverage based on pet's health and needs). PM21 Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two work days' notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use. PI53191ffafd43-3461
NMS ServiceNow Software Designer (IT Software Developer III) (Government)
AT&T Chantilly, Virginia
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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