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dispatch and operations lead
SERVICE LANE MANAGER - Hyundai
Carter Myers Automotive Lexington Park, Maryland
Description: Full-Time Employee-Owned Company As the Service Lane Manager at Hyundai of Lexington Park, you are the Relationship Architect of our service operations. You will lead a high-volume, tech-forward service center where excellence, accountability, and guest experience drive everything we do. We're seeking a data-driven, people-focused leader with a passion for developing technicians, optimizing workflow, and growing profitability-without ever sacrificing trust. Why CMA? Employee-Owned - build real personal wealth over time. Growth-focused culture with ongoing development opportunities. Supportive leadership and advanced operational tools. Competitive salary, performance incentives, and comprehensive benefits. We Value Diversity CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Requirements: What You'll Do Lead and coach advisors and technicians in a high-performance, ownership-driven culture. Drive key service metrics: H/RO, effective labor rate, shop efficiency, and guest satisfaction. Manage workflow, dispatching, quality control, and warranty processes. Analyze financial statements, identify missed opportunities, and manage controllable expenses. Recruit, mentor, and develop technicians through training and certification growth. Ensure an ultra-clean, safety-compliant facility that meets Hyundai and OSHA standards. What You Bring 3-5+ years of automotive service management experience with KPI growth. Strong technical knowledge of Hyundai standards, warranty procedures, and modern DMS/CRM systems. Financial literacy with the ability to identify revenue opportunities. A motivational leadership style based on coaching, accountability, and a "Believe" mentality. Preferred Experience in a high-volume dealership environment. Strong track record of developing skilled technicians. Familiarity with CDK (a plus but not required). Certifications/Licenses Valid driver's license Benefits 401(k) with company match Employee Stock Ownership Plan (ESOP) Health, dental, and vision insurance. Tuition reimbursement Opportunities for career growth within CMA's dealership network Employee discounts on vehicles and services Closed on Sundays Pre-Employment Screening Notice Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening. Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application! Compensation details: 00 Yearly Salary PI44e3b41a9d86-4039
04/03/2026
Full time
Description: Full-Time Employee-Owned Company As the Service Lane Manager at Hyundai of Lexington Park, you are the Relationship Architect of our service operations. You will lead a high-volume, tech-forward service center where excellence, accountability, and guest experience drive everything we do. We're seeking a data-driven, people-focused leader with a passion for developing technicians, optimizing workflow, and growing profitability-without ever sacrificing trust. Why CMA? Employee-Owned - build real personal wealth over time. Growth-focused culture with ongoing development opportunities. Supportive leadership and advanced operational tools. Competitive salary, performance incentives, and comprehensive benefits. We Value Diversity CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Requirements: What You'll Do Lead and coach advisors and technicians in a high-performance, ownership-driven culture. Drive key service metrics: H/RO, effective labor rate, shop efficiency, and guest satisfaction. Manage workflow, dispatching, quality control, and warranty processes. Analyze financial statements, identify missed opportunities, and manage controllable expenses. Recruit, mentor, and develop technicians through training and certification growth. Ensure an ultra-clean, safety-compliant facility that meets Hyundai and OSHA standards. What You Bring 3-5+ years of automotive service management experience with KPI growth. Strong technical knowledge of Hyundai standards, warranty procedures, and modern DMS/CRM systems. Financial literacy with the ability to identify revenue opportunities. A motivational leadership style based on coaching, accountability, and a "Believe" mentality. Preferred Experience in a high-volume dealership environment. Strong track record of developing skilled technicians. Familiarity with CDK (a plus but not required). Certifications/Licenses Valid driver's license Benefits 401(k) with company match Employee Stock Ownership Plan (ESOP) Health, dental, and vision insurance. Tuition reimbursement Opportunities for career growth within CMA's dealership network Employee discounts on vehicles and services Closed on Sundays Pre-Employment Screening Notice Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening. Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application! Compensation details: 00 Yearly Salary PI44e3b41a9d86-4039
Real-Time Control & Data Acquisition Engineer (Level I - V)
Oglethorpe Power Tucker, Georgia
This position is a member of the Energy Control Systems (ECS) Group and more specifically, the Real-time Control and Data Acquisition (RCDA) team. The RCDA Team has the overall technical responsibility for ensuring the Energy Management System (EMS) accurately represents the generation, transmission, and distribution assets of OPC, GTC, and the EMCs. This representation allows the generation and transmission control room operators the ability to economically dispatch generation, monitor facilities, control high side protective and sectionalizing devices, monitor alarms and events, collect and present accurate, reliable data in real-time. Job Duties: Engineer I and II: Assists with implementing transmission, generation, and distribution projects into the EMS system in accordance with RCDA standards. Assists with engineering reviews relating to EMS functions such as databases design and integrity, communications integrity, metering data timeliness and quality, and other related systems ability to provide quality and timeliness of information. Supports studies or services for GSOC, GTC, OPC, and other ECS associates regarding EMS/SCADA operations, systems, and data. This position is expected to assist other RCDA team members with EMS design and consulting services for EMC members. Engineer III - V: In addition to the responsibilities described above this individual is expected to possess power system, operational and EMS/SCADA knowledge. This individual should be able to provide technical assistance to the RCDA team members, operating, design, and field personnel. This position is expected to participate and be the technical lead in performing engineering analysis. This position may be responsible for external interfaces with other departments and/or companies regarding EMS/SCADA planning, operations, standards, policies, and procedures. Required Qualifications: Education: Bachelor of Science in Engineering or Engineering Technology, with the preferred discipline being Electrical Engineering Experience: Engineer I: Zero to Two (0 - 2) years of EMS/SCADA experience which might include deployment, system design, communications protocols, database and display design with experience in substation and/or transmission line design is desirable. Engineer II: 2+ years of EMS/SCADA experience which might include deployment, system design, communications protocols, database and display design. Candidate should have at least two (2) years of experience in power system operations. Some experience in substation and/or transmission line design is desirable. Engineer III: 4+ years of solid experience in EMS/SCADA deployment, system design, communications protocols, database and display design. Candidate should have at least four (4) years of experience in power system operations. Additional experience in substation and/or transmission line design is preferred. Work experience with a GE/Alstom EMS is preferred. Engineer IV: 6+ years of solid experience in EMS/SCADA deployment, system design, communications protocols, database and display design. Candidate should have at least six (6) years of experience in power system operations. Additional experience in substation and/or transmission line design is preferred. Work experience with a GE/Alstom EMS is preferred. Engineer V: 8+ years of solid experience in EMS/SCADA deployment, system design, communications protocols, database and display design. Candidate should have at least eight (8) years of experience in power system operations. Additional experience in substation and/or transmission line design is preferred. Work experience with a GE/Alstom EMS is preferred. Equivalent Experience: Engineer I: A minimum of six (6) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of three (3) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components Engineer II: A minimum of ten (10) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of five (5) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Engineer III: A minimum of twelve (12) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of six (6) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Engineer IV: A minimum of fourteen (14) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of eight (8) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Engineer V: A minimum of sixteen (16) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of eight (8) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Licenses, Certifications, and/or Registrations: Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment Specialized Skills: Engineer I and II: Must be able to read and understand electrical schematic diagrams. Knowledge of CAD, MS Office, and a general understanding of computer databases and computer systems is desirable. Candidate should have a general understanding of metering installations, metering calculations, Remote Terminal Units (RTUs), RTU configuration, Data Communications, SCADA Protocols, and Electrical Field Instrumentation. A good understanding of three phase power, phasor diagrams, and power calculations is expected. Should also be familiar with database access techniques (Access, SQLOracle). Organizational skills, attention to detail, and customer/ team communications skills are needed to be successful. Engineer III - V: Must be able to read and understand electrical schematic diagrams. Knowledge of CAD software, MS Office, and a general understanding of computer databases and computer systems is required. A firm understanding of three phase power, phasor diagrams, and power calculations is expected. Also should have an expansive understanding of metering installations, metering calculations, Remote Terminal Units (RTUs), RTU configuration, Data Communications, SCADA Protocols, and Electrical Field Instrumentation. Must be proficient in using database access techniques (Access, SQL, Oracle) to resolve data problems or ensure data quality. Must have experience trouble shooting system problems involving real-time data communications systems. Candidate should be familiar with Oracle scripts, basic UNIX commands, and DNP 3 protocols. Experience with Data Historian preferred. Excellent organizational skills, attention to detail, and customer/ team communications skills are needed to be successful. Travel: 15%. Travel may be required to provide support to our customer base located throughout the state of Georgia and to obtain training and/or attend seminars, etc. Unusual Hours: Due to the critical nature and continuous operation of the Control Center, this position will be subject to calls and occasionally may be placed on call. This position is required to assist with the resolution of problems whenever contacted. The on-call support staff is responsible for correcting the problem, implementing a work around, or devising a work around. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
04/02/2026
Full time
This position is a member of the Energy Control Systems (ECS) Group and more specifically, the Real-time Control and Data Acquisition (RCDA) team. The RCDA Team has the overall technical responsibility for ensuring the Energy Management System (EMS) accurately represents the generation, transmission, and distribution assets of OPC, GTC, and the EMCs. This representation allows the generation and transmission control room operators the ability to economically dispatch generation, monitor facilities, control high side protective and sectionalizing devices, monitor alarms and events, collect and present accurate, reliable data in real-time. Job Duties: Engineer I and II: Assists with implementing transmission, generation, and distribution projects into the EMS system in accordance with RCDA standards. Assists with engineering reviews relating to EMS functions such as databases design and integrity, communications integrity, metering data timeliness and quality, and other related systems ability to provide quality and timeliness of information. Supports studies or services for GSOC, GTC, OPC, and other ECS associates regarding EMS/SCADA operations, systems, and data. This position is expected to assist other RCDA team members with EMS design and consulting services for EMC members. Engineer III - V: In addition to the responsibilities described above this individual is expected to possess power system, operational and EMS/SCADA knowledge. This individual should be able to provide technical assistance to the RCDA team members, operating, design, and field personnel. This position is expected to participate and be the technical lead in performing engineering analysis. This position may be responsible for external interfaces with other departments and/or companies regarding EMS/SCADA planning, operations, standards, policies, and procedures. Required Qualifications: Education: Bachelor of Science in Engineering or Engineering Technology, with the preferred discipline being Electrical Engineering Experience: Engineer I: Zero to Two (0 - 2) years of EMS/SCADA experience which might include deployment, system design, communications protocols, database and display design with experience in substation and/or transmission line design is desirable. Engineer II: 2+ years of EMS/SCADA experience which might include deployment, system design, communications protocols, database and display design. Candidate should have at least two (2) years of experience in power system operations. Some experience in substation and/or transmission line design is desirable. Engineer III: 4+ years of solid experience in EMS/SCADA deployment, system design, communications protocols, database and display design. Candidate should have at least four (4) years of experience in power system operations. Additional experience in substation and/or transmission line design is preferred. Work experience with a GE/Alstom EMS is preferred. Engineer IV: 6+ years of solid experience in EMS/SCADA deployment, system design, communications protocols, database and display design. Candidate should have at least six (6) years of experience in power system operations. Additional experience in substation and/or transmission line design is preferred. Work experience with a GE/Alstom EMS is preferred. Engineer V: 8+ years of solid experience in EMS/SCADA deployment, system design, communications protocols, database and display design. Candidate should have at least eight (8) years of experience in power system operations. Additional experience in substation and/or transmission line design is preferred. Work experience with a GE/Alstom EMS is preferred. Equivalent Experience: Engineer I: A minimum of six (6) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of three (3) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components Engineer II: A minimum of ten (10) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of five (5) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Engineer III: A minimum of twelve (12) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of six (6) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Engineer IV: A minimum of fourteen (14) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of eight (8) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Engineer V: A minimum of sixteen (16) years of electric utility experience using EMS/SCADA in power system operations and/or a minimum of eight (8) years of direct EMS/SCADA experience including deployment, system design, communications protocols, database and display design of power system equipment and operational components. Licenses, Certifications, and/or Registrations: Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment Specialized Skills: Engineer I and II: Must be able to read and understand electrical schematic diagrams. Knowledge of CAD, MS Office, and a general understanding of computer databases and computer systems is desirable. Candidate should have a general understanding of metering installations, metering calculations, Remote Terminal Units (RTUs), RTU configuration, Data Communications, SCADA Protocols, and Electrical Field Instrumentation. A good understanding of three phase power, phasor diagrams, and power calculations is expected. Should also be familiar with database access techniques (Access, SQLOracle). Organizational skills, attention to detail, and customer/ team communications skills are needed to be successful. Engineer III - V: Must be able to read and understand electrical schematic diagrams. Knowledge of CAD software, MS Office, and a general understanding of computer databases and computer systems is required. A firm understanding of three phase power, phasor diagrams, and power calculations is expected. Also should have an expansive understanding of metering installations, metering calculations, Remote Terminal Units (RTUs), RTU configuration, Data Communications, SCADA Protocols, and Electrical Field Instrumentation. Must be proficient in using database access techniques (Access, SQL, Oracle) to resolve data problems or ensure data quality. Must have experience trouble shooting system problems involving real-time data communications systems. Candidate should be familiar with Oracle scripts, basic UNIX commands, and DNP 3 protocols. Experience with Data Historian preferred. Excellent organizational skills, attention to detail, and customer/ team communications skills are needed to be successful. Travel: 15%. Travel may be required to provide support to our customer base located throughout the state of Georgia and to obtain training and/or attend seminars, etc. Unusual Hours: Due to the critical nature and continuous operation of the Control Center, this position will be subject to calls and occasionally may be placed on call. This position is required to assist with the resolution of problems whenever contacted. The on-call support staff is responsible for correcting the problem, implementing a work around, or devising a work around. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Plumbing Service Manager
PF Plumbing Winston Salem, North Carolina
Plumbing Service Manager Winston-Salem, NC Introduction Join PF Plumbing - the number one plumbing company in Winston-Salem, NC - as our Service Manager. This leadership role oversees daily operations of our service department, drives performance, ensures exceptional customer satisfaction, and develops our plumbing team into top-tier professionals. This is a high-impact leadership role for someone who thrives in accountability, operational excellence, and building winning teams. Key Responsibilities Lead and oversee daily operations of the plumbing service department Manage, coach, and develop plumbing technicians and support staff Oversee and manage the service warehouse team, including inventory control, purchasing, truck stock management, and warehouse operations Coordinate with Call Center Manager to oversee scheduling and dispatch to maximize efficiency and revenue Drive performance metrics including revenue per tech, close rate, and customer satisfaction Ensure compliance with plumbing codes, safety standards, and company policies Monitor inventory, tools, equipment, and fleet readiness Oversee budgeting, forecasting, and departmental financial performance Resolve escalated customer concerns professionally and promptly Collaborate with marketing and sales teams to grow service demand Implement training programs and performance improvement plans Track KPIs and analyze service metrics to drive continuous improvement Maintain vendor and supplier relationships Utilities License and the Limited Electrical Permit Required Qualifications Minimum 10 years plumbing experience Minimum 5 years in a supervisory or management role Valid plumbing license (utility license preferred - pending confirmation) Strong knowledge of plumbing codes and safety regulations Experience managing budgets and departmental P&L Strong leadership, accountability, and team development skills Valid driver's license Highly Preferred Nexstar experience Preferred but not required HVAC experience is a plus but not required Compensation & Benefits We offer a competitive compensation package including: Company vehicle 401(k) with company matching Health insurance Dental insurance Vision insurance Supplemental insurance options Company-paid life insurance policy Paid time off Compensation details: 0 Yearly Salary PIc81170caff5c-8908
04/01/2026
Full time
Plumbing Service Manager Winston-Salem, NC Introduction Join PF Plumbing - the number one plumbing company in Winston-Salem, NC - as our Service Manager. This leadership role oversees daily operations of our service department, drives performance, ensures exceptional customer satisfaction, and develops our plumbing team into top-tier professionals. This is a high-impact leadership role for someone who thrives in accountability, operational excellence, and building winning teams. Key Responsibilities Lead and oversee daily operations of the plumbing service department Manage, coach, and develop plumbing technicians and support staff Oversee and manage the service warehouse team, including inventory control, purchasing, truck stock management, and warehouse operations Coordinate with Call Center Manager to oversee scheduling and dispatch to maximize efficiency and revenue Drive performance metrics including revenue per tech, close rate, and customer satisfaction Ensure compliance with plumbing codes, safety standards, and company policies Monitor inventory, tools, equipment, and fleet readiness Oversee budgeting, forecasting, and departmental financial performance Resolve escalated customer concerns professionally and promptly Collaborate with marketing and sales teams to grow service demand Implement training programs and performance improvement plans Track KPIs and analyze service metrics to drive continuous improvement Maintain vendor and supplier relationships Utilities License and the Limited Electrical Permit Required Qualifications Minimum 10 years plumbing experience Minimum 5 years in a supervisory or management role Valid plumbing license (utility license preferred - pending confirmation) Strong knowledge of plumbing codes and safety regulations Experience managing budgets and departmental P&L Strong leadership, accountability, and team development skills Valid driver's license Highly Preferred Nexstar experience Preferred but not required HVAC experience is a plus but not required Compensation & Benefits We offer a competitive compensation package including: Company vehicle 401(k) with company matching Health insurance Dental insurance Vision insurance Supplemental insurance options Company-paid life insurance policy Paid time off Compensation details: 0 Yearly Salary PIc81170caff5c-8908

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