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director of emerging technology risk
Software Engineer Mid-level (Java Full Stack)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Software Engineer Mid-level (Java Full Stack)
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Software Engineer Mid-level (Java Full Stack)
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Software Engineer Mid-level (Java Full Stack)
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Technical Program Manager
HTC Global Services Inc Troy, Michigan
Job Title Senior Technical Program Manager - Public Sector & Higher Education IT Overview / Summary We are seeking an experienced and driven Senior Technical Program Manager to lead complex, multi-stakeholder IT product and program delivery initiatives across public sector and higher education client environments. This role will own program strategy and execution from initiation through successful handoff, ensuring programs are delivered on time, within scope, and aligned with the mission-driven goals of government agencies and academic institutions. The ideal candidate will bring deep program management expertise, strong client-facing leadership, and a strong understanding of procurement cycles, compliance requirements, and organizational dynamics within public sector and higher education environments. Key Responsibilities Program Leadership & Execution Define and manage end-to-end program roadmaps, governance frameworks, milestone plans, and risk registers across multiple concurrent client programs Lead cross-functional delivery teams including architects, engineers, business analysts, and change managers Own program-level budget, resource planning, and schedule performance throughout the program lifecycle Apply and adapt Agile, Waterfall, and hybrid delivery methodologies based on client context and program complexity Drive program kick-offs, executive steering committees, design authority reviews, and go/no-go decisions Client & Stakeholder Engagement Serve as the senior point of contact for CIO-, VP-, and Director-level stakeholders at public sector agencies and higher education institutions Build long-term client relationships grounded in transparency, accountability, and understanding of institutional priorities Translate complex technical program status into executive-level written and verbal updates for non-technical audiences Manage stakeholder expectations, scope boundaries, and change request processes Represent programs in procurement reviews, board presentations, and governance forums as required Risk, Governance & Compliance Identify, assess, and mitigate program risks, issues, and interdependencies across workstreams Ensure compliance with public sector regulations, procurement frameworks, data governance policies, and accreditation requirements where applicable Establish and maintain program dashboards, RAID logs, status reporting cadences, and lessons-learned registers Champion PMO standards, delivery frameworks, and continuous improvement initiatives across the program portfolio Team Leadership & Development Lead, mentor, and develop project managers, business analysts, and delivery leads Foster a high-performance culture focused on accountability, collaboration, and continuous learning Provide coaching, performance feedback, and career development guidance for direct reports Build delivery capability and bench strength across the program organization Required Qualifications Experience 15-20 years of progressive experience in technical program or project management At least 8 years managing large-scale IT product programs Experience delivering programs in public sector and/or higher education environments Experience managing multi-vendor, multi-workstream programs with budgets exceeding $10M Experience managing organizational change, stakeholder alignment, and institutional readiness Prior experience working with IT product teams including SaaS platforms, ERP/CRM implementations, data platforms, or enterprise integrations Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline Master's degree preferred Certifications (Preferred) PMP or PgMP certification SAFe Program Consultant (SPC), Scrum Master (CSM/PSM), or equivalent Agile certification PRINCE2 Practitioner or equivalent structured delivery framework certification AWS, Azure, or GCP certifications are a plus Technical & Domain Knowledge Strong knowledge of SDLC, system integration, cloud infrastructure, APIs, and enterprise architecture concepts Proficiency with Jira, MS Project, Smartsheet, Confluence, ServiceNow, or equivalent platforms Familiarity with government IT infrastructure Understanding of public procurement processes including RFP/RFI lifecycle, contract vehicles, compliance reporting, and vendor management Ability to interpret program metrics, build executive dashboards, and communicate performance trends Leadership Competencies Executive presence with the ability to navigate senior institutional environments Strong structured thinking and prioritization skills in complex situations Ability to influence diverse stakeholders, vendors, and teams without direct authority Resilience in managing changing priorities and institutional constraints Excellent communication skills across technical and non-technical audiences High integrity and accountability in program delivery What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
05/27/2026
Full time
Job Title Senior Technical Program Manager - Public Sector & Higher Education IT Overview / Summary We are seeking an experienced and driven Senior Technical Program Manager to lead complex, multi-stakeholder IT product and program delivery initiatives across public sector and higher education client environments. This role will own program strategy and execution from initiation through successful handoff, ensuring programs are delivered on time, within scope, and aligned with the mission-driven goals of government agencies and academic institutions. The ideal candidate will bring deep program management expertise, strong client-facing leadership, and a strong understanding of procurement cycles, compliance requirements, and organizational dynamics within public sector and higher education environments. Key Responsibilities Program Leadership & Execution Define and manage end-to-end program roadmaps, governance frameworks, milestone plans, and risk registers across multiple concurrent client programs Lead cross-functional delivery teams including architects, engineers, business analysts, and change managers Own program-level budget, resource planning, and schedule performance throughout the program lifecycle Apply and adapt Agile, Waterfall, and hybrid delivery methodologies based on client context and program complexity Drive program kick-offs, executive steering committees, design authority reviews, and go/no-go decisions Client & Stakeholder Engagement Serve as the senior point of contact for CIO-, VP-, and Director-level stakeholders at public sector agencies and higher education institutions Build long-term client relationships grounded in transparency, accountability, and understanding of institutional priorities Translate complex technical program status into executive-level written and verbal updates for non-technical audiences Manage stakeholder expectations, scope boundaries, and change request processes Represent programs in procurement reviews, board presentations, and governance forums as required Risk, Governance & Compliance Identify, assess, and mitigate program risks, issues, and interdependencies across workstreams Ensure compliance with public sector regulations, procurement frameworks, data governance policies, and accreditation requirements where applicable Establish and maintain program dashboards, RAID logs, status reporting cadences, and lessons-learned registers Champion PMO standards, delivery frameworks, and continuous improvement initiatives across the program portfolio Team Leadership & Development Lead, mentor, and develop project managers, business analysts, and delivery leads Foster a high-performance culture focused on accountability, collaboration, and continuous learning Provide coaching, performance feedback, and career development guidance for direct reports Build delivery capability and bench strength across the program organization Required Qualifications Experience 15-20 years of progressive experience in technical program or project management At least 8 years managing large-scale IT product programs Experience delivering programs in public sector and/or higher education environments Experience managing multi-vendor, multi-workstream programs with budgets exceeding $10M Experience managing organizational change, stakeholder alignment, and institutional readiness Prior experience working with IT product teams including SaaS platforms, ERP/CRM implementations, data platforms, or enterprise integrations Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline Master's degree preferred Certifications (Preferred) PMP or PgMP certification SAFe Program Consultant (SPC), Scrum Master (CSM/PSM), or equivalent Agile certification PRINCE2 Practitioner or equivalent structured delivery framework certification AWS, Azure, or GCP certifications are a plus Technical & Domain Knowledge Strong knowledge of SDLC, system integration, cloud infrastructure, APIs, and enterprise architecture concepts Proficiency with Jira, MS Project, Smartsheet, Confluence, ServiceNow, or equivalent platforms Familiarity with government IT infrastructure Understanding of public procurement processes including RFP/RFI lifecycle, contract vehicles, compliance reporting, and vendor management Ability to interpret program metrics, build executive dashboards, and communicate performance trends Leadership Competencies Executive presence with the ability to navigate senior institutional environments Strong structured thinking and prioritization skills in complex situations Ability to influence diverse stakeholders, vendors, and teams without direct authority Resilience in managing changing priorities and institutional constraints Excellent communication skills across technical and non-technical audiences High integrity and accountability in program delivery What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Manager of Field Implementation
Morrison Healthcare Rochester, Minnesota
Job DescriptionJob Description Salary: $90,000-$95,000 Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Requirements JOB REQUIREMENTS: • Support research efforts to find cutting edge digital/technology pilot and partnership opportunities for Mayo Clinic and Healthcare Digital that align with key business objectives for healthcare sectors • Drive the innovation strategy development and implementation in partnership with Mayo Clinic and HD strategy leadership, Strategy and Delivery teams • Participate in quarterly partnership reviews and digital and technology summits for key clients and operators as needed • Partner with Product Management team leaders to determine opportunities for integration of targeted third-party innovation solutions • Partner with Directors of Digital Strategy to develop and maintain digital best practices for the healthcare sector • Collaborate with HD Strategy, Marketing & Product teams to develop value propositions, project charters, KPIs and evaluation metrics for proof of concepts or pilot projects related to emerging technology • Engage Compass Technology CISO and VSO resource teams for technology partner evaluations and pilot agreements as needed. Represent Healthcare Digital at major business meetings (e.g. sector regional and divisional, zones and summits) as needed • Represent Compass, Morrison Healthcare, Healthcare Digital, Compass Digital, customers and potential customers, in accordance with Company policies and procedures • Intellectual curiosity and student always mindset, drive for progress and result-oriented • Humility, strong partnership and relationship-building skills, people-oriented and strong mentorship capabilities • Creative, pragmatic thinker and risk taker • Technology and operator experience desired • Healthcare industry experience desired ROLE & RESPONSIBILITIES: Innovation Strategy Development & Project Management (50%) • Collaborate with Mayo Clinic, HD and sector leaders to execute key strategic initiatives supporting healthcare clients and executive leadership goals and objectives • Partner in identifying strategic initiatives to develop and drive innovation roadmaps for internal and third-party solutions and deployments as needed • Manage strategic projects as requested, partnering with sector leadership leading deployment efforts for new technology solutions to resolve business issues • Adapt with Mayo Clinic to understand changing perspectives and priorities to then provide impactful solutions in collaboration with HD and Compass resources • Participating in Mayo Clinic TAP/TPRM reviews Operations Support: Implementation, Training & Maintenance : (50%) • Support the operations by leading and coordinating project implementations, working closely with operational leadership to ensure a smooth transition • Collaborate with Mayo Clinic and Morrison leadership on the development of training materials related to project implementations • Lead and organize the training related to project implementations • Develop tools and resources as well as track KPIs related to project performance • Report out KPIs to Mayo Clinic Food Service Leadership as requested • Own and manage technology updates as required by the solution • Other duties as assigned related to the overall scope of this position Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare CHARRISSE FULLER req_classification
05/26/2026
Full time
Job DescriptionJob Description Salary: $90,000-$95,000 Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Requirements JOB REQUIREMENTS: • Support research efforts to find cutting edge digital/technology pilot and partnership opportunities for Mayo Clinic and Healthcare Digital that align with key business objectives for healthcare sectors • Drive the innovation strategy development and implementation in partnership with Mayo Clinic and HD strategy leadership, Strategy and Delivery teams • Participate in quarterly partnership reviews and digital and technology summits for key clients and operators as needed • Partner with Product Management team leaders to determine opportunities for integration of targeted third-party innovation solutions • Partner with Directors of Digital Strategy to develop and maintain digital best practices for the healthcare sector • Collaborate with HD Strategy, Marketing & Product teams to develop value propositions, project charters, KPIs and evaluation metrics for proof of concepts or pilot projects related to emerging technology • Engage Compass Technology CISO and VSO resource teams for technology partner evaluations and pilot agreements as needed. Represent Healthcare Digital at major business meetings (e.g. sector regional and divisional, zones and summits) as needed • Represent Compass, Morrison Healthcare, Healthcare Digital, Compass Digital, customers and potential customers, in accordance with Company policies and procedures • Intellectual curiosity and student always mindset, drive for progress and result-oriented • Humility, strong partnership and relationship-building skills, people-oriented and strong mentorship capabilities • Creative, pragmatic thinker and risk taker • Technology and operator experience desired • Healthcare industry experience desired ROLE & RESPONSIBILITIES: Innovation Strategy Development & Project Management (50%) • Collaborate with Mayo Clinic, HD and sector leaders to execute key strategic initiatives supporting healthcare clients and executive leadership goals and objectives • Partner in identifying strategic initiatives to develop and drive innovation roadmaps for internal and third-party solutions and deployments as needed • Manage strategic projects as requested, partnering with sector leadership leading deployment efforts for new technology solutions to resolve business issues • Adapt with Mayo Clinic to understand changing perspectives and priorities to then provide impactful solutions in collaboration with HD and Compass resources • Participating in Mayo Clinic TAP/TPRM reviews Operations Support: Implementation, Training & Maintenance : (50%) • Support the operations by leading and coordinating project implementations, working closely with operational leadership to ensure a smooth transition • Collaborate with Mayo Clinic and Morrison leadership on the development of training materials related to project implementations • Lead and organize the training related to project implementations • Develop tools and resources as well as track KPIs related to project performance • Report out KPIs to Mayo Clinic Food Service Leadership as requested • Own and manage technology updates as required by the solution • Other duties as assigned related to the overall scope of this position Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare CHARRISSE FULLER req_classification
Lead GRC Analyst
McKesson Alpharetta, Georgia
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The McKesson Technology (MT) Enterprise SOX Technology Services team is seeking a leader in SOX Governance to support investment activities for fiscal year 2027 and beyond. The leader in MT Compliance will be tasked with supporting Enterprise MT compliance leadership in planning, delivering and communicating high-priority strategic efforts that advance MT goals. This is especially important given the anticipated technological changes and growth within MT. This role will work closely with SOX, SOC, automation, architecture, finance leaders and partners to develop and execute strategies aligned to the enterprise priorities across service areas and business units at McKesson. This individual will lead on-going operations and one-time projects that impact the MT control landscape by facilitating conversations, sequencing, prioritizing, initiating (budget, resources, schedules), and managing partner relationships. This leader will enable enterprise mindset across MT SOX functions. The role reports directly to the Senior Director, SOX Governance. Key responsibilities Manage multiple ongoing SOX operations and initiatives Manage and support key SOX-impacting projects by MT and business units Manage resources supporting SOX initiatives while maintaining operating procedures, developing work plans, budget, and ensure end-to-end execution of initiatives and projects Develop and maintain partnerships with business and technology leaders and teams Develop and manage high-quality deliverables, plans, and strategies Create analytical frameworks and conduct complex business analyses Develop robust, actionable insights to inform strategies, priorities, and key decisions Build expertise and insights about industry trends and potential implications for McKesson especially around automation and use of A.I Lead, influence, and reach consensus with or without formal authority or people management responsibilities Areas of focus include but are not limited to implications of market trends, competitive dynamics, and emerging risks and opportunities Maintain thorough knowledge of company's business lines, products, and services Apply strategic and analytical thinking to synthesize market data and deliver business insights Partner with SOX, SOC, architecture, automation, and business leaders to drive the strategic planning process and support other strategic updates to leadership Leverage presentations to develop a storyline and point-of-view, while influencing and driving conviction that a given strategy makes sense among key McKesson leaders Work within established framework to facilitate business problem solving and present hypotheses and recommendations to senior management Work through ambiguity and put structure around problems/tasks with limited guidance. Minimum Qualifications 10+ years of Business and technology experience with minimum 5 years in SOX and SOC. Required Skills Bachelor's degree required MBA or other relevant master's degree preferred 10+ years of business and technology experience 5+ years of SOX and SOC experience 5+ years of leading and managing teams Prior experience in healthcare preferred Strategic thinking: evaluating industry trends, developing long-term implications, and recommending pragmatic strategies for new business opportunities Analytical rigor: ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations Financial acumen: competency in financial analysis Communications skills: ability to develop rapport and credibility across the organization, promote ideas and present complex information in an easy-to-understand, persuasive manner. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $144,400 - $240,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/25/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The McKesson Technology (MT) Enterprise SOX Technology Services team is seeking a leader in SOX Governance to support investment activities for fiscal year 2027 and beyond. The leader in MT Compliance will be tasked with supporting Enterprise MT compliance leadership in planning, delivering and communicating high-priority strategic efforts that advance MT goals. This is especially important given the anticipated technological changes and growth within MT. This role will work closely with SOX, SOC, automation, architecture, finance leaders and partners to develop and execute strategies aligned to the enterprise priorities across service areas and business units at McKesson. This individual will lead on-going operations and one-time projects that impact the MT control landscape by facilitating conversations, sequencing, prioritizing, initiating (budget, resources, schedules), and managing partner relationships. This leader will enable enterprise mindset across MT SOX functions. The role reports directly to the Senior Director, SOX Governance. Key responsibilities Manage multiple ongoing SOX operations and initiatives Manage and support key SOX-impacting projects by MT and business units Manage resources supporting SOX initiatives while maintaining operating procedures, developing work plans, budget, and ensure end-to-end execution of initiatives and projects Develop and maintain partnerships with business and technology leaders and teams Develop and manage high-quality deliverables, plans, and strategies Create analytical frameworks and conduct complex business analyses Develop robust, actionable insights to inform strategies, priorities, and key decisions Build expertise and insights about industry trends and potential implications for McKesson especially around automation and use of A.I Lead, influence, and reach consensus with or without formal authority or people management responsibilities Areas of focus include but are not limited to implications of market trends, competitive dynamics, and emerging risks and opportunities Maintain thorough knowledge of company's business lines, products, and services Apply strategic and analytical thinking to synthesize market data and deliver business insights Partner with SOX, SOC, architecture, automation, and business leaders to drive the strategic planning process and support other strategic updates to leadership Leverage presentations to develop a storyline and point-of-view, while influencing and driving conviction that a given strategy makes sense among key McKesson leaders Work within established framework to facilitate business problem solving and present hypotheses and recommendations to senior management Work through ambiguity and put structure around problems/tasks with limited guidance. Minimum Qualifications 10+ years of Business and technology experience with minimum 5 years in SOX and SOC. Required Skills Bachelor's degree required MBA or other relevant master's degree preferred 10+ years of business and technology experience 5+ years of SOX and SOC experience 5+ years of leading and managing teams Prior experience in healthcare preferred Strategic thinking: evaluating industry trends, developing long-term implications, and recommending pragmatic strategies for new business opportunities Analytical rigor: ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations Financial acumen: competency in financial analysis Communications skills: ability to develop rapport and credibility across the organization, promote ideas and present complex information in an easy-to-understand, persuasive manner. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $144,400 - $240,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Salesforce CRM Software Engineer Senior-
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/23/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salesforce CRM Software Engineer Senior-
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code. Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Demonstrated experience researching technical issues and generating creative/innovative solutions. Demonstrated experience addressing production issues by troubleshooting applications and systems. Experience articulating technical challenges and solutions. Demonstrate strong knowledge of security coding practices and secure system fundamentals. Demonstrated experience working with cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Enterprise level experience with Salesforce development in Apex, Visualforce & LWC. Experience with Salesforce REST and Bulk APIs, along with integration knowledge. Building APIs with Spring Boot Ability to design and implement container-based APIs using Docker Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI Experience with test-driven development and automated testing frameworks Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure. Experience developing for application that account for security, scalability, and performance Experience with Control-M, batch process, data pipeline, data integration, Snowflake. Experience with solution design experience. Experience with data integration and automated data processing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
InfraOps Reliability Administrator
InsideHigherEd Tallahassee, Florida
Job Title: InfraOps Reliability Administrator Location: Hybrid Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 60506 Department This position is within FSU's Department of Information Technology Services (ITS) Click here to see what the current team has to say about this role. Responsibilities The FSU College of Medicine Infrastructure and Operations team designs, builds, and manages infrastructure and servers to support other IT teams, faculty, staff, researchers, and students within the college. The team leverages the latest in automation and observability solutions to make complex work easier to accomplish. Design, build, automate, and optimize infrastructure using modern tools and site reliability engineering practices. Manage primarily Windows servers in a hybrid cloud environment, with a focus on reliability, observability, security, and continuous improvement. Collaborate across teams and leverage automation, scripting, data-informed decision-making, and self-directed professional development to deliver secure, scalable, and customer-focused solutions. Infrastructure and configuration as code: Use tools such as Terraform, Azure DevOps, Visual Studio Code, and scripting languages like PowerShell and Bash to manage infrastructure as code (IaC) and configuration as code (CaC), ensuring consistency, repeatability, and auditability of systems. Use observability solutions, such as Elastic, to monitor deployments and support data-informed decisions and rapid experiments, that drive continuous improvement. Work with CI/CD pipelines to automate deployment, validation, and testing processes, ensuring systems are secure by design, mitigate vulnerabilities, and are compliant with security policies and standards. Follow secure coding practices, adhere to coding standards, and leverage version control, automated testing, and test-driven development to produce high-quality, secure, and maintainable code. Use AI-assisted tools to accelerate development, validation, and troubleshooting. Participate in pair programming sessions as appropriate to write code and resolve deployment issues. Provision and manage server infrastructure: Deploy and manage Windows and Linux servers across a hybrid environment that includes Microsoft Azure and over a dozen geographically dispersed on-premises locations. This includes ensuring that all systems are secure by design, follow zero trust principles, and are scalable, observable, and aligned with business needs. Provision infrastructure with reliability, maintainability, and consistency in mind, and implement observability prior to production to support proactive monitoring and data-informed decisions. Collaborate with cross-functional teams and stakeholders throughout the infrastructure lifecycle to ensure solutions align with customer needs; prioritize high-value work, assess feasibility, and conduct security reviews of new systems and applications; deliver exceptional customer service and maintain clear communication to support successful outcomes. Automation: Automation is not just a task, it is a mindset and a strategic enabler of reliability, consistency, and scalability. Design and implement solutions that make work easier, reduce manual effort, improve system reliability, and streamline operations across provisioning, configuration, monitoring, and remediation. Use AI, scripting, workflow automation, or robotic process automation (RPA) tools to reduce operational overhead and accelerate delivery. Use observability tools to monitor automation performance, ensure reliability, and identify data-informed opportunities for continuous improvement. Collaborate with peers and stakeholders to prioritize high-value automation opportunities and ensure that solutions are effective, secure, and aligned with business needs. Network administration: Manage and troubleshoot enterprise-grade network infrastructure, including wireless access points, switches, routers, load balancers, and next-generation firewalls. Diagnose and resolve network issues using packet captures, OS command outputs, diagnostic consoles, logs, or other tools. Leverage network observability tools to make data-informed decisions and identify opportunities for improvement. Implement and maintain security measures to protect data, systems, and network availability. Collaborate with network and security teams to validate new systems and configurations, expand observability, reduce exploitable vulnerabilities, implement security controls, and enhance system resilience and usability for customers. Documentation and process improvement: Create and maintain clear, concise documentation for knowledge sharing, process repeatability, and operational continuity. Develop system diagrams, deployment guides, and standard operating procedures (SOPs) that support usability, compliance, and reliability. Continuously refine documentation and processes as systems evolve, incorporating feedback and lessons learned. Ensure all procedures align with FSU ITS Security Policies and Standards. Participate in peer reviews to validate documentation for accuracy, clarity, and usability. Support and incident response: Respond to system alerts, outages, and support requests in accordance with established incident management procedures, collaborating with peers and stakeholders to ensure rapid resolution. Use observability tools to support rapid diagnosis and resolution, and create new monitoring as needed to improve visibility. Participate in post-incident reviews, highlighting key data points and observability insights to identify root causes and opportunities for system or process improvements. Implement improvements to prevent the recurrence of issues and to enhance system reliability. Participate in an on-call rotation, typically one week per month, which includes after-hours support for deployments, changes, or incidents, including on holidays and weekends. Actively work to reduce the need for after-hours assistance by leveraging automated deployment solutions, improving system reliability, and lowering the risk and complexity of changes. Assist with IT security investigations as needed. Ensure incident response processes align with the expectations of IT management, technical teams, and customers. Professional development: Continuous learning and technical curiosity are key expectations of this role. Complete both assigned and self-directed professional development to stay current with evolving technologies, tools, and practices. Explore technical subjects that interest you, even beyond current projects. Use provided learning platforms, such as LinkedIn Learning. Participate in the ITS Professional Development Bonus Plan by completing manager-approved certifications. Pursue relevant training, certifications, and conferences aligned with team goals, subject to approval. Approved training resources will be paid for by the organization. Research and validate emerging tools, including AI, automation, observability, and other innovations, to assess their value for our organization. Apply a mindset of rapid experimentation using data to guide decisions, improvements, and the next experiment. Participation in knowledge-sharing sessions, communities of practice, and collaborative learning opportunities is encouraged. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) Preferred Qualifications Proven ability to learn new tools and technologies quickly, with a track record of self-directed learning and adaptability in fast-paced environments. Demonstrated commitment to continuous learning and professional development. Proficient in scripting for infrastructure automation using PowerShell, with the ability to write, debug, and maintain scripts independently or with tools like GitHub Copilot; familiarity with Python or Bash is a plus. Experience using infrastructure and configuration as code tools such as Terraform, Ansible, PowerShell, or similar, with version control practices using Git, and integrated development environments like Visual Studio Code. Experience creating and troubleshooting CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, or GitLab to automate infrastructure deployment and configuration. Experience provisioning and managing infrastructure in cloud environments such as Azure, AWS, or Google Cloud, with an understanding of repeatable deployment processes, and troubleshooting network connectivity with next-generation firewalls. Experience deploying containers and familiarity with container orchestration technologies such as Kubernetes. Proficient using observability tools such as Elastic, Dynatrace, Prometheus, Grafana, Splunk, Datadog, or others, to ingest new types of data, build dashboards and alerts, and derive insights for performance tuning and incident response. Experience improving infrastructure design, automation, or troubleshooting by testing ideas, learning from results, and making thoughtful adjustments over time. Experience supporting Windows and Linux systems in an Active Directory domain, including deployment, configuration, and troubleshooting, as well as managing virtual infrastructure using platforms such as Hyper-V or VMware. Experience leveraging AI tools to accelerate task completion and improve operational efficiency. Demonstrated ability to write and troubleshoot firewall rules and quickly diagnose issues across firewalls, switches . click apply for full job details
01/14/2026
Full time
Job Title: InfraOps Reliability Administrator Location: Hybrid Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 60506 Department This position is within FSU's Department of Information Technology Services (ITS) Click here to see what the current team has to say about this role. Responsibilities The FSU College of Medicine Infrastructure and Operations team designs, builds, and manages infrastructure and servers to support other IT teams, faculty, staff, researchers, and students within the college. The team leverages the latest in automation and observability solutions to make complex work easier to accomplish. Design, build, automate, and optimize infrastructure using modern tools and site reliability engineering practices. Manage primarily Windows servers in a hybrid cloud environment, with a focus on reliability, observability, security, and continuous improvement. Collaborate across teams and leverage automation, scripting, data-informed decision-making, and self-directed professional development to deliver secure, scalable, and customer-focused solutions. Infrastructure and configuration as code: Use tools such as Terraform, Azure DevOps, Visual Studio Code, and scripting languages like PowerShell and Bash to manage infrastructure as code (IaC) and configuration as code (CaC), ensuring consistency, repeatability, and auditability of systems. Use observability solutions, such as Elastic, to monitor deployments and support data-informed decisions and rapid experiments, that drive continuous improvement. Work with CI/CD pipelines to automate deployment, validation, and testing processes, ensuring systems are secure by design, mitigate vulnerabilities, and are compliant with security policies and standards. Follow secure coding practices, adhere to coding standards, and leverage version control, automated testing, and test-driven development to produce high-quality, secure, and maintainable code. Use AI-assisted tools to accelerate development, validation, and troubleshooting. Participate in pair programming sessions as appropriate to write code and resolve deployment issues. Provision and manage server infrastructure: Deploy and manage Windows and Linux servers across a hybrid environment that includes Microsoft Azure and over a dozen geographically dispersed on-premises locations. This includes ensuring that all systems are secure by design, follow zero trust principles, and are scalable, observable, and aligned with business needs. Provision infrastructure with reliability, maintainability, and consistency in mind, and implement observability prior to production to support proactive monitoring and data-informed decisions. Collaborate with cross-functional teams and stakeholders throughout the infrastructure lifecycle to ensure solutions align with customer needs; prioritize high-value work, assess feasibility, and conduct security reviews of new systems and applications; deliver exceptional customer service and maintain clear communication to support successful outcomes. Automation: Automation is not just a task, it is a mindset and a strategic enabler of reliability, consistency, and scalability. Design and implement solutions that make work easier, reduce manual effort, improve system reliability, and streamline operations across provisioning, configuration, monitoring, and remediation. Use AI, scripting, workflow automation, or robotic process automation (RPA) tools to reduce operational overhead and accelerate delivery. Use observability tools to monitor automation performance, ensure reliability, and identify data-informed opportunities for continuous improvement. Collaborate with peers and stakeholders to prioritize high-value automation opportunities and ensure that solutions are effective, secure, and aligned with business needs. Network administration: Manage and troubleshoot enterprise-grade network infrastructure, including wireless access points, switches, routers, load balancers, and next-generation firewalls. Diagnose and resolve network issues using packet captures, OS command outputs, diagnostic consoles, logs, or other tools. Leverage network observability tools to make data-informed decisions and identify opportunities for improvement. Implement and maintain security measures to protect data, systems, and network availability. Collaborate with network and security teams to validate new systems and configurations, expand observability, reduce exploitable vulnerabilities, implement security controls, and enhance system resilience and usability for customers. Documentation and process improvement: Create and maintain clear, concise documentation for knowledge sharing, process repeatability, and operational continuity. Develop system diagrams, deployment guides, and standard operating procedures (SOPs) that support usability, compliance, and reliability. Continuously refine documentation and processes as systems evolve, incorporating feedback and lessons learned. Ensure all procedures align with FSU ITS Security Policies and Standards. Participate in peer reviews to validate documentation for accuracy, clarity, and usability. Support and incident response: Respond to system alerts, outages, and support requests in accordance with established incident management procedures, collaborating with peers and stakeholders to ensure rapid resolution. Use observability tools to support rapid diagnosis and resolution, and create new monitoring as needed to improve visibility. Participate in post-incident reviews, highlighting key data points and observability insights to identify root causes and opportunities for system or process improvements. Implement improvements to prevent the recurrence of issues and to enhance system reliability. Participate in an on-call rotation, typically one week per month, which includes after-hours support for deployments, changes, or incidents, including on holidays and weekends. Actively work to reduce the need for after-hours assistance by leveraging automated deployment solutions, improving system reliability, and lowering the risk and complexity of changes. Assist with IT security investigations as needed. Ensure incident response processes align with the expectations of IT management, technical teams, and customers. Professional development: Continuous learning and technical curiosity are key expectations of this role. Complete both assigned and self-directed professional development to stay current with evolving technologies, tools, and practices. Explore technical subjects that interest you, even beyond current projects. Use provided learning platforms, such as LinkedIn Learning. Participate in the ITS Professional Development Bonus Plan by completing manager-approved certifications. Pursue relevant training, certifications, and conferences aligned with team goals, subject to approval. Approved training resources will be paid for by the organization. Research and validate emerging tools, including AI, automation, observability, and other innovations, to assess their value for our organization. Apply a mindset of rapid experimentation using data to guide decisions, improvements, and the next experiment. Participation in knowledge-sharing sessions, communities of practice, and collaborative learning opportunities is encouraged. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) Preferred Qualifications Proven ability to learn new tools and technologies quickly, with a track record of self-directed learning and adaptability in fast-paced environments. Demonstrated commitment to continuous learning and professional development. Proficient in scripting for infrastructure automation using PowerShell, with the ability to write, debug, and maintain scripts independently or with tools like GitHub Copilot; familiarity with Python or Bash is a plus. Experience using infrastructure and configuration as code tools such as Terraform, Ansible, PowerShell, or similar, with version control practices using Git, and integrated development environments like Visual Studio Code. Experience creating and troubleshooting CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, or GitLab to automate infrastructure deployment and configuration. Experience provisioning and managing infrastructure in cloud environments such as Azure, AWS, or Google Cloud, with an understanding of repeatable deployment processes, and troubleshooting network connectivity with next-generation firewalls. Experience deploying containers and familiarity with container orchestration technologies such as Kubernetes. Proficient using observability tools such as Elastic, Dynatrace, Prometheus, Grafana, Splunk, Datadog, or others, to ingest new types of data, build dashboards and alerts, and derive insights for performance tuning and incident response. Experience improving infrastructure design, automation, or troubleshooting by testing ideas, learning from results, and making thoughtful adjustments over time. Experience supporting Windows and Linux systems in an Active Directory domain, including deployment, configuration, and troubleshooting, as well as managing virtual infrastructure using platforms such as Hyper-V or VMware. Experience leveraging AI tools to accelerate task completion and improve operational efficiency. Demonstrated ability to write and troubleshoot firewall rules and quickly diagnose issues across firewalls, switches . click apply for full job details
Director, Information Security Operations
InsideHigherEd Austin, Texas
Director, Information Security Operations Austin Community College Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01 If you are a current Austin Community College employee, please click this link to apply through your Workday account . Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Director, Information Security Operations Job Description Summary: The Director of Information Security Operations will have purview over the college's cybersecurity operations. This position is responsible for scanning and monitoring the college's technology landscape, and taking actions as needed to maintain a healthy security posture. The Director will work with third parties to maintain security in the following areas: Identity and Access Management (IAM), application security, data security, endpoint security, system and network security. The Director will partner with the CISO and GRC Manager to define appropriate cybersecurity policies and then enforce those policies across the organization. Job Description: Description of Duties and Tasks Provide leadership, coaching, and people management (hiring, performance, development) while fostering a culture of collaboration and continuous improvement. Manage day-to-day activities of the Security Operations Center (SOC) to detect, respond to, and mitigate security incidents effectively. Lead and coordinate incident response and operational recovery efforts to ensure timely resolution and resilience against cybersecurity events. Oversee and enhance key security systems (firewalls, IDS/IPS, endpoint protection, SIEM, etc.) to maintain a strong defense posture. Establish and maintain KPIs, and prepare regular reports on incident trends, vulnerabilities, and overall security effectiveness for executive leadership. Evaluate emerging technologies, perform regular vulnerability testing, and implement improvements to strengthen security capabilities. Partner with internal departments, third-party vendors, and leadership to align on security goals and ensure effective communication. Stay current on cybersecurity risks and trends, advising leadership on potential impacts and recommended strategies. Knowledge Strong understanding of relevant legal and regulatory requirements, including FERPA, FedRAMP, TAC 202, PCI-DSS, and HIPAA. Knowledge of common information security management frameworks, such as ISO/IEC 27001, COBIT as well as those from NIST standards( 800-53 and Cybersecurity Framework). Working knowledge of a wide range of technologies and best practices for securing databases, servers, applications, networks, and integrations. Expert knowledge of the key concepts in user access controls, authentication mechanisms, and identity management principles. Strong knowledge of data privacy regulations, encryption, data security tools, and recovery techniques. Familiarity with accounting practices, PMI-based project management, and ITIL-based IT Service Management (ITSM) concepts. Skills Proven ability to lead teams effectively, coordinate others' work, and maintain positive, collaborative relationships. Demonstrated experience in IT operations, access management, data protection, and security hardware configuration. Skilled in assessing, testing, and reporting vulnerabilities to strengthen organizational security posture. Experienced in overseeing external partners for outsourced operations and implementation of new security tools. Strong business acumen, conceptual thinking, and planning abilities for driving informed, strategic decisions. Self-motivated and detail-oriented with strong communication, organization, confidentiality, and follow-through skills. Required Work Experience Five (5) years of experience in Information Technology, audit or compliance roles of progressively increasing responsibility. Five (5) years of related work experience leading a Cybersecurity organization. Preferred Work Experience Ten (10) years of experience in Information Technology, audit or compliance roles with progressively increasing responsibility, including at least seven (7) years in information security. Seven (7) years of related work experience leading Cybersecurity teams. Required Education Bachelor's degree in a technology or Business related field of study such as Computer Science, Information Technology, Business or Business Information Systems. Experience cannot be substituted for required, applicable educational level. Special Requirements Reliable transportation for travel in the Austin area as required. Certified Information Systems Security Professional (CISSP) certification. ITIL Foundation-level certification or above. Unexpired PMP or equivalent PMI-based Project Management certification. Physical Requirements Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds. Safety Supervise the safe operation of the unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture. Salary Range (PG 129) $124,584 - $155,730 Number of Openings: 1 Job Posting Close Date: January 26, 2026 Clery Act As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Disclaimer The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job. To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2e2bc89ab780fb4cee42cec
01/14/2026
Full time
Director, Information Security Operations Austin Community College Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01 If you are a current Austin Community College employee, please click this link to apply through your Workday account . Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Director, Information Security Operations Job Description Summary: The Director of Information Security Operations will have purview over the college's cybersecurity operations. This position is responsible for scanning and monitoring the college's technology landscape, and taking actions as needed to maintain a healthy security posture. The Director will work with third parties to maintain security in the following areas: Identity and Access Management (IAM), application security, data security, endpoint security, system and network security. The Director will partner with the CISO and GRC Manager to define appropriate cybersecurity policies and then enforce those policies across the organization. Job Description: Description of Duties and Tasks Provide leadership, coaching, and people management (hiring, performance, development) while fostering a culture of collaboration and continuous improvement. Manage day-to-day activities of the Security Operations Center (SOC) to detect, respond to, and mitigate security incidents effectively. Lead and coordinate incident response and operational recovery efforts to ensure timely resolution and resilience against cybersecurity events. Oversee and enhance key security systems (firewalls, IDS/IPS, endpoint protection, SIEM, etc.) to maintain a strong defense posture. Establish and maintain KPIs, and prepare regular reports on incident trends, vulnerabilities, and overall security effectiveness for executive leadership. Evaluate emerging technologies, perform regular vulnerability testing, and implement improvements to strengthen security capabilities. Partner with internal departments, third-party vendors, and leadership to align on security goals and ensure effective communication. Stay current on cybersecurity risks and trends, advising leadership on potential impacts and recommended strategies. Knowledge Strong understanding of relevant legal and regulatory requirements, including FERPA, FedRAMP, TAC 202, PCI-DSS, and HIPAA. Knowledge of common information security management frameworks, such as ISO/IEC 27001, COBIT as well as those from NIST standards( 800-53 and Cybersecurity Framework). Working knowledge of a wide range of technologies and best practices for securing databases, servers, applications, networks, and integrations. Expert knowledge of the key concepts in user access controls, authentication mechanisms, and identity management principles. Strong knowledge of data privacy regulations, encryption, data security tools, and recovery techniques. Familiarity with accounting practices, PMI-based project management, and ITIL-based IT Service Management (ITSM) concepts. Skills Proven ability to lead teams effectively, coordinate others' work, and maintain positive, collaborative relationships. Demonstrated experience in IT operations, access management, data protection, and security hardware configuration. Skilled in assessing, testing, and reporting vulnerabilities to strengthen organizational security posture. Experienced in overseeing external partners for outsourced operations and implementation of new security tools. Strong business acumen, conceptual thinking, and planning abilities for driving informed, strategic decisions. Self-motivated and detail-oriented with strong communication, organization, confidentiality, and follow-through skills. Required Work Experience Five (5) years of experience in Information Technology, audit or compliance roles of progressively increasing responsibility. Five (5) years of related work experience leading a Cybersecurity organization. Preferred Work Experience Ten (10) years of experience in Information Technology, audit or compliance roles with progressively increasing responsibility, including at least seven (7) years in information security. Seven (7) years of related work experience leading Cybersecurity teams. Required Education Bachelor's degree in a technology or Business related field of study such as Computer Science, Information Technology, Business or Business Information Systems. Experience cannot be substituted for required, applicable educational level. Special Requirements Reliable transportation for travel in the Austin area as required. Certified Information Systems Security Professional (CISSP) certification. ITIL Foundation-level certification or above. Unexpired PMP or equivalent PMI-based Project Management certification. Physical Requirements Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds. Safety Supervise the safe operation of the unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture. Salary Range (PG 129) $124,584 - $155,730 Number of Openings: 1 Job Posting Close Date: January 26, 2026 Clery Act As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Disclaimer The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job. To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2e2bc89ab780fb4cee42cec
INFORMATION SECURITY ANALYST
InsideHigherEd San Jose, California
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
01/14/2026
Full time
INFORMATION SECURITY ANALYST San Jose/Evergreen Community College District Close/First Review Date: 11/16/2025 Work Location: District Office Position Description: POSITION SUMMARY The Information Security Analyst reports to Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Reporting to Executive Director, ITSS or an assigned administrator, the Information Security Analyst performs complex work related to the District's information security program including testing, analysis and evaluation of the integrity and confidentiality of enterprise systems, network, assets and communication technology throughout the District. The position monitors security systems and conducts periodic risk assessments to identify, troubleshoot, diagnose, resolve and report security problems and breaches; assists in coordinating and conducting investigations involving District technology resources, and assists with security awareness training. DISTINGUISHING CHARACTERISTICS This position focuses on threat and vulnerability management with exposure and support on all aspects of the cybersecurity practice. Incumbent in this position should have advanced knowledge on risk identification, protection and compliance, threat detection, incident response plan development and annual review, and recovery services to achieve business resilience. KEY DUTIES AND RESPONSIBILITIES 1. Analyze, evaluate and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; work with the campus community and other staff to ensure the integrity and security of the information technology infrastructure. 2. Lead the development, testing and implementation of information security products and control techniques in all locations throughout the District. 3. Work with campus and district technology teams to ensure the security of all applications and assets. 4. Monitor and review security systems and logs. Identify, troubleshoot, diagnose, resolve, document and report security problems and incidents; help coordinate and conduct investigations of suspected breaches; respond to emergency information security situations. 5. Collaborate with application programming team and other IT staff to ensure production applications meet established security policies and standards. 6. Assist with training and education on information security and privacy awareness topics for District administrators, faculty and staff; assist in the development of appropriate security-incident notification procedures for District management. 7. Work with vendors to conduct vulnerability assessments to identify existing or potential electronic data and assets compromises and their sources; participate in investigative matters with appropriate law enforcement agencies. 8. Perform audits and periodic inspections of District information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 9. Review, evaluate, and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 10. Monitor and maintain the District's security event information system (SEIM) and data loss prevention software. 11. Manage security systems and policies including but not limited to servers, firewalls, email security, and Microsoft 365 environment. 12. Recommend and implement security policies, protocols, practices and lead in creation of security training and guidance to staff. 13. Assist in the secure management and maintenance of the District's network authentication systems for wired and wireless network access. 14. Review security practices and controls of third-party service providers that handle District sensitive data, and review security controls and features of third-party software systems. 15. Ensure that maintenance, configuration, repair and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management and consistent with policies and procedures. 16. Keep current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers in other institutions. 17. Perform other duties reasonably related to the job classification. EMPLOYMENT STANDARD Knowledge of: 1. Compliance and industry cybersecurity standards frameworks such as NIST 800 and ISO standards. 2. Emerging technologies and the possible impact on existing information systems, instructional processes and business operations. 3. Incident response best practices and software license compliance laws. 4. Troubleshooting tools for computing hardware, servers and network equipment including but not limited to switches, routers, and firewalls. 5. Enterprise resource planning systems, Microsoft 365 and Active Directory and Azure Active Directory. 6. Principles of program design, coding, testing and implementation. 7. Advanced knowledge of desktop and server operating systems including Windows and Linux. 8. Disaster recovery and backup including business continuity planning. 9. Principles of training, support, and services to end-users. 10. General research techniques and data driven analytics. 11. Modern office administrative practices and use of tools including computers, websites and other applications related to this job. Skills and Ability to: 1. Apply current NIST and ISO standards to current operations. 2. Respond to incidents and events in a timely manner. 3. Prepare clear and concise system documentation and reports. 4. Prioritize assigned tasks and projects. 5. Communicate complicated technical issues and the risks they pose to stakeholders and management. 6. Establish and maintain effective and cooperative working relationships with others. 7. Analyze situations accurately and adopt effective course of action. 8. Coordinate, develop, and implement projects. 9. Work with attention to detail and independently with minimum supervision. Required Qualifications: EDUCATION AND EXPERIENCE 1. A Bachelor's degree from an accredited institution with major course work in computer information systems, computer science, business administration, or related field. 2. Two years of experience performing information security duties, which may include implementing, overseeing, and/or managing information security technologies, process, or programs, including identification, protection, detection, response, and recovery activities. Certification: 1. Professional security or privacy certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials. Desired Qualifications: 1. Bilingual abilities, desirable. District's Diversity RequirementsDemonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Salary Range: $141,330 - $172,437 Annual Salary (Range 150: Classified Salary Schedule Fiscal Year ). Starting placement is generally at Step 1. Benefits: In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year . We offer two medical plans (Anthem Blue Cross PPO and Kaiser Permanente (HMO ); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. . click apply for full job details
Adjunct Faculty - Computer Graphics - Digital Video
InsideHigherEd Westminster, Maryland
CategoryAdjunct FacultyApplication DeadlineThis position is open until filled.DepartmentComputer GraphicsContact Dana Champney - Salary See Credit Adjunct Faculty scale for comprehensive salary information. Description Department: Computer Graphics Pay Grade: Placed on Credit Adjunct Faculty Scale FLSA Status: Exempt Residency restrictions apply. If an offer of employment is offered and accepted, the candidate must be a resident of DC, VA, WV, MD, DE or PA on the date employment commences. In addition, the person must be willing to come to campus to sign paperwork for identity verification. JOB SUMMARY Adjunct faculty are assigned primarily teaching duties. Actual hours worked on- and off-campus in any given week can vary according to grading, class preparation requirements, professional development activities, and office hours. Adjunct faculty member responsibilities are primarily to teach students, assess learning, and engage in professional development. Adjunct Faculty report to either the Division Chair or Program Director. Needs beginning in Spring 2026 semester: CGR-130: Digital Video Course Schedule: Daytime, on Carroll Community College main campus. ESSENTIAL JOB FUNCTIONS: Teach no more than the equivalent of 24-teaching load hours per year (per measurement period under the ACA) Hold classes as scheduled Design assignments and/or give required assignments to measure student learning Provide clear and concise feedback to students in a timely manner (generally within two weeks) Check and respond to all emails within two business days Post the syllabus, faculty information, and a welcome announcement for Preview Week and maintain a current gradebook in the Learning Management System Hold required office hours Assist students and direct them to appropriate resources Contribute to student retention and completion initiatives Participate in outcomes assessment and respond to data Collaborate with student support offices and professionals Report grades and reconcile incomplete grades as necessary Engage in professional development including departmental orientation Attend required meetings and complete mandatory trainings Adapt to emerging challenges and demands to serve the college and its students Follow policies as outlined in the Faculty Handbook Perform other duties as assigned Job Requirements MINIMUM REQUIREMENTS TO PERFORM WORK: Master's Degree in a related field (required in most cases) Prior teaching experience at college level preferred, and may be required depending on program Ability to use technology in teaching Experience shooting and processing video footage using Adobe Premiere Must be positive, cooperative and supportive PHYSICAL DEMANDS: This work is normally sedentary work which requires exerting up to 10 pounds of force occasionally and or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Additionally, the following physical abilities are required: Hear/talk/communicate - Must be able to exchange information and communicate Visual Acuity/ability to perceive or detect surroundings Mental acuity - Able to focus, concentrate, understand and convey subject matter Repetitive motion (i.e. keyboarding) Stand/sit/walk/able to move or traverse from one area to another WORK ENVIRONMENT: College campus, direct contact with students, staff, faculty and the general public in classrooms, common and shared areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms. Use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls; observance of fire and building safety regulations; observance of college vehicle policies and laws when/if driving a college vehicle and observance of all college policies. Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment. Directions to Apply Directions to Apply: Interested applicants must submit a cover letter, resume or CV, and an unofficial transcript emailed to: Dana Champney - An official transcript will be required upon hiring. This position is open until filled. To qualify for employment, selected candidates must successfully complete a criminal background check (for designated positions) be able to work on campus as of the first day of employment be a resident of DE, MD, PA, VA, WV, or DC as of the first day of employment be currently authorized to work in the US, as the College does not offer Visa sponsorships complete an employment application upon request, prior to progressing through the initial interview process Carroll Community College is committed to fostering a welcoming environment for all. We are proud to be an equal opportunity employer.
01/14/2026
Full time
CategoryAdjunct FacultyApplication DeadlineThis position is open until filled.DepartmentComputer GraphicsContact Dana Champney - Salary See Credit Adjunct Faculty scale for comprehensive salary information. Description Department: Computer Graphics Pay Grade: Placed on Credit Adjunct Faculty Scale FLSA Status: Exempt Residency restrictions apply. If an offer of employment is offered and accepted, the candidate must be a resident of DC, VA, WV, MD, DE or PA on the date employment commences. In addition, the person must be willing to come to campus to sign paperwork for identity verification. JOB SUMMARY Adjunct faculty are assigned primarily teaching duties. Actual hours worked on- and off-campus in any given week can vary according to grading, class preparation requirements, professional development activities, and office hours. Adjunct faculty member responsibilities are primarily to teach students, assess learning, and engage in professional development. Adjunct Faculty report to either the Division Chair or Program Director. Needs beginning in Spring 2026 semester: CGR-130: Digital Video Course Schedule: Daytime, on Carroll Community College main campus. ESSENTIAL JOB FUNCTIONS: Teach no more than the equivalent of 24-teaching load hours per year (per measurement period under the ACA) Hold classes as scheduled Design assignments and/or give required assignments to measure student learning Provide clear and concise feedback to students in a timely manner (generally within two weeks) Check and respond to all emails within two business days Post the syllabus, faculty information, and a welcome announcement for Preview Week and maintain a current gradebook in the Learning Management System Hold required office hours Assist students and direct them to appropriate resources Contribute to student retention and completion initiatives Participate in outcomes assessment and respond to data Collaborate with student support offices and professionals Report grades and reconcile incomplete grades as necessary Engage in professional development including departmental orientation Attend required meetings and complete mandatory trainings Adapt to emerging challenges and demands to serve the college and its students Follow policies as outlined in the Faculty Handbook Perform other duties as assigned Job Requirements MINIMUM REQUIREMENTS TO PERFORM WORK: Master's Degree in a related field (required in most cases) Prior teaching experience at college level preferred, and may be required depending on program Ability to use technology in teaching Experience shooting and processing video footage using Adobe Premiere Must be positive, cooperative and supportive PHYSICAL DEMANDS: This work is normally sedentary work which requires exerting up to 10 pounds of force occasionally and or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Additionally, the following physical abilities are required: Hear/talk/communicate - Must be able to exchange information and communicate Visual Acuity/ability to perceive or detect surroundings Mental acuity - Able to focus, concentrate, understand and convey subject matter Repetitive motion (i.e. keyboarding) Stand/sit/walk/able to move or traverse from one area to another WORK ENVIRONMENT: College campus, direct contact with students, staff, faculty and the general public in classrooms, common and shared areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms. Use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls; observance of fire and building safety regulations; observance of college vehicle policies and laws when/if driving a college vehicle and observance of all college policies. Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment. Directions to Apply Directions to Apply: Interested applicants must submit a cover letter, resume or CV, and an unofficial transcript emailed to: Dana Champney - An official transcript will be required upon hiring. This position is open until filled. To qualify for employment, selected candidates must successfully complete a criminal background check (for designated positions) be able to work on campus as of the first day of employment be a resident of DE, MD, PA, VA, WV, or DC as of the first day of employment be currently authorized to work in the US, as the College does not offer Visa sponsorships complete an employment application upon request, prior to progressing through the initial interview process Carroll Community College is committed to fostering a welcoming environment for all. We are proud to be an equal opportunity employer.
Assistant Vice Provost and Chief of Staff, Graduate Studies (5955U)
InsideHigherEd San Francisco, California
Assistant Vice Provost & Chief of Staff, Graduate Studies (5955U), Graduate Division Operations - 61977 About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu . Departmental Overview As a central service center for the entire campus, the Graduate Division works to guide and assist students from the moment of admission, through the various milestones of their progress, to the completion of their degree requirements. We provide academic, personal, and professional support services that are vital to the everyday well-being and life-long successes of Berkeley master's, professional, and doctoral students. Application Review Date The First Review Date for this job is: December 6, 2023 Responsibilities Executive Advising: Provide timely and appropriate executive advising and support for the VP-GS across the range of her responsibilities. Triage issues on VP-GS behalf, negotiating solutions to complex problems, and handling confidential and sensitive issues. Provide VP-GS with timely and balanced views of current and emerging issues/problems and suggest options for dealing with them. Interact with senior leadership on advancing the VP-GS' goals and objectives. Coordinate meetings and briefings with campus stakeholders and the VP-GS, participating as appropriate, and managing follow-up. Oversee a strategic calendaring process, in close collaboration with the VP-GS' executive assistant, to ensure sufficient attention is directed to key strategic priorities and key constituencies, both within and outside the university. Ensure that the VP-GS is well informed and briefed in advance of their meetings and other engagements. Develop and/or review items for the VP-GS' signature; formulating recommendations and presenting options, and drafting responses. Provide leadership and mentoring in creating an atmosphere of excellence and teamwork among all staff within the Graduate Division, as well as with staff in other campus units. Represent the VP-GS in campus meetings, on standing and ad-hoc committees, and in external meetings as needed. Management of the Office of the Vice Provost and Graduate Division: Provide executive coordination to the strategic communications, business and analysis functions within the Office of the Graduate Division. Provide strategic oversight of the VP-GS's immediate office, including overseeing HR, Financial Services and Graduate Division facilities. Set meetings and agendas for the Graduate Division supervisors meetings. Provide strategic guidance to Graduate Division leadership by sharing information relevant to Graduate Division's work and leveraging expertise within the Division to ensure coordinated and robust response to graduate education needs. Provides leadership toward building and maintaining atmosphere of cooperation and teamwork across all units within the Graduate Division. Partner with VP-GS in determining expense priorities, recommending and implementing changes to staffing, programming and other financial activities. Provide oversight and coordination support to the Chief Administrative Officer (CAO) to ensure that all administrative functions of the unit from HR to finance are functioning efficiently and effectively. Meet regularly with Events and Facilities Manager to ensure all Graduate Division events go well and the facilities that the GD uses are functional and supportive of the needs of the GD staff. Supervise a team of unit directors, leaders and specialists. With direct reporting lines, works directly to ensure efforts are aligned with the Division's strategic priorities. These units include: Communications, Development, Digital Education, Finance, Funding and Analysis, Events and Facilities. Provide creative and strategic thought partnership to unit director, leaders and specialists. Work to define goals that lead to supporting divisional priorities. Problem-solve with the unit directors on crisis issues as they arise. Foster connections and collaboration with these internal units and other campus networks (ex: Division of Equity and Inclusion, Division of Student Affairs, academic programs, University Development and Alumni Relations, etc.). Support senior managers with controversial situations, negotiations, or influencing and persuading others. Stay well-informed and keep abreast of higher education current and emerging issues. Required Qualifications Substantial years of first-hand experience as a senior administrator or in support of senior administrators at a college or university. Demonstrated skills in the principles and practices of effective management including: team leadership; collaborative leadership; change management; continuous quality improvement initiatives; delegation; implementation; establishing goals, objectives and standards; supervision; evaluation of programs and of individual performance. Thorough knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations and constraints. Thorough knowledge of and/or ability to learn campus processes, protocols and procedures. Excellent consulting, relationship building, and strategic thinking skills. Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. Excellent political acumen. Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve. General knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Advanced analytical, problem-solving, and project planning skills. Highly skilled in navigating complex organizations. Advanced written, verbal and presentation skills for influencing and facilitating sustained change. Highly developed diplomacy, influential and interpersonal skills to work effectively across the organization at all levels. Thorough knowledge of the legal constraints and opportunities for diversity efforts in higher education in the State of California and through Federal programs and regulations. Education/Training: Bachelor's Degree and significant leadership and management experience in large complex institutional environments and/or equivalent experience/training. Preferred Qualifications Master's Degree and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs . click apply for full job details
01/14/2026
Full time
Assistant Vice Provost & Chief of Staff, Graduate Studies (5955U), Graduate Division Operations - 61977 About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu . Departmental Overview As a central service center for the entire campus, the Graduate Division works to guide and assist students from the moment of admission, through the various milestones of their progress, to the completion of their degree requirements. We provide academic, personal, and professional support services that are vital to the everyday well-being and life-long successes of Berkeley master's, professional, and doctoral students. Application Review Date The First Review Date for this job is: December 6, 2023 Responsibilities Executive Advising: Provide timely and appropriate executive advising and support for the VP-GS across the range of her responsibilities. Triage issues on VP-GS behalf, negotiating solutions to complex problems, and handling confidential and sensitive issues. Provide VP-GS with timely and balanced views of current and emerging issues/problems and suggest options for dealing with them. Interact with senior leadership on advancing the VP-GS' goals and objectives. Coordinate meetings and briefings with campus stakeholders and the VP-GS, participating as appropriate, and managing follow-up. Oversee a strategic calendaring process, in close collaboration with the VP-GS' executive assistant, to ensure sufficient attention is directed to key strategic priorities and key constituencies, both within and outside the university. Ensure that the VP-GS is well informed and briefed in advance of their meetings and other engagements. Develop and/or review items for the VP-GS' signature; formulating recommendations and presenting options, and drafting responses. Provide leadership and mentoring in creating an atmosphere of excellence and teamwork among all staff within the Graduate Division, as well as with staff in other campus units. Represent the VP-GS in campus meetings, on standing and ad-hoc committees, and in external meetings as needed. Management of the Office of the Vice Provost and Graduate Division: Provide executive coordination to the strategic communications, business and analysis functions within the Office of the Graduate Division. Provide strategic oversight of the VP-GS's immediate office, including overseeing HR, Financial Services and Graduate Division facilities. Set meetings and agendas for the Graduate Division supervisors meetings. Provide strategic guidance to Graduate Division leadership by sharing information relevant to Graduate Division's work and leveraging expertise within the Division to ensure coordinated and robust response to graduate education needs. Provides leadership toward building and maintaining atmosphere of cooperation and teamwork across all units within the Graduate Division. Partner with VP-GS in determining expense priorities, recommending and implementing changes to staffing, programming and other financial activities. Provide oversight and coordination support to the Chief Administrative Officer (CAO) to ensure that all administrative functions of the unit from HR to finance are functioning efficiently and effectively. Meet regularly with Events and Facilities Manager to ensure all Graduate Division events go well and the facilities that the GD uses are functional and supportive of the needs of the GD staff. Supervise a team of unit directors, leaders and specialists. With direct reporting lines, works directly to ensure efforts are aligned with the Division's strategic priorities. These units include: Communications, Development, Digital Education, Finance, Funding and Analysis, Events and Facilities. Provide creative and strategic thought partnership to unit director, leaders and specialists. Work to define goals that lead to supporting divisional priorities. Problem-solve with the unit directors on crisis issues as they arise. Foster connections and collaboration with these internal units and other campus networks (ex: Division of Equity and Inclusion, Division of Student Affairs, academic programs, University Development and Alumni Relations, etc.). Support senior managers with controversial situations, negotiations, or influencing and persuading others. Stay well-informed and keep abreast of higher education current and emerging issues. Required Qualifications Substantial years of first-hand experience as a senior administrator or in support of senior administrators at a college or university. Demonstrated skills in the principles and practices of effective management including: team leadership; collaborative leadership; change management; continuous quality improvement initiatives; delegation; implementation; establishing goals, objectives and standards; supervision; evaluation of programs and of individual performance. Thorough knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations and constraints. Thorough knowledge of and/or ability to learn campus processes, protocols and procedures. Excellent consulting, relationship building, and strategic thinking skills. Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. Excellent political acumen. Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve. General knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Advanced analytical, problem-solving, and project planning skills. Highly skilled in navigating complex organizations. Advanced written, verbal and presentation skills for influencing and facilitating sustained change. Highly developed diplomacy, influential and interpersonal skills to work effectively across the organization at all levels. Thorough knowledge of the legal constraints and opportunities for diversity efforts in higher education in the State of California and through Federal programs and regulations. Education/Training: Bachelor's Degree and significant leadership and management experience in large complex institutional environments and/or equivalent experience/training. Preferred Qualifications Master's Degree and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs . click apply for full job details
Director Cyber and Information Security
Truliant Federal Credit Union Winston Salem, North Carolina
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Director of Cyber and Information Security is responsible for developing, implementing, and overseeing comprehensive cybersecurity strategies, policies, and procedures to mitigate risks and protect against cyber threats. The leader plays a pivotal role in safeguarding our organization's digital assets and ensuring the integrity, confidentiality, and availability of sensitive information. The Director of Cyber and Information Security is a strong, obvious leader responsible for leading IT Security and IT Security Incident Response for the Credit Union. The Director is expected to possess a deep technical understanding of information security engineering and how to apply them to safeguard Credit Union assets effectively. This role will work with business stakeholders to help define solution strategies and implement effective security controls that minimize risk while minimizing impact on user productivity, empowering the organization to navigate the evolving landscape of cyber threats and fostering a culture of security awareness and resilience. A crucial element of the Director's role is working with senior leaders, line-of-business managers, and other key decision-makers to determine acceptable levels of residual IT risk for the Credit Union as a whole. This role is also responsible for clearly understanding the levers and choices to mitigate risks as appropriate. This role will lead a best-in-class IT risk management and information security team in delivering advisory and cybersecurity services for Credit Union Information Security programs. The Director is responsible for establishing security governance and executing an information security framework to safeguard information assets. This role will research, select, and negotiate contracts with best-in-class third-party providers for the potential implementation of additional information security products, services, and monitoring capabilities. The Director will lead by example, drive continuous improvement, ensure security, compliance, recoverability, and maintain a relentless focus on risk management. Essential Functions and Responsibilities Develops and oversees the implementation of a comprehensive security architecture that aligns with organizational goals and industry best practices. Ensures security measures are integrated into all technology deployments, including cloud services, on-premises infrastructure, and third-party applications. Conducts regular security assessments and audits to identify weaknesses in the architecture and recommend improvements. Stays abreast of emerging technologies (e.g., AI, IoT) and evaluates their security implications, ensuring the architecture supports secure adoption. Works closely with IT, application development, and network teams to ensure a unified approach to security across all platforms. Collaborates with executive leadership and key stakeholders to advocate for security initiatives and secure necessary resources. Defines and monitors key performance indicators (KPIs) to measure the effectiveness of security programs and initiatives. Fosters a culture of continuous improvement by regularly reviewing and updating security programs based on industry trends, emerging threats, and organizational changes. Implements and manages access control measures to safeguard data, ensuring that only authorized personnel can access sensitive information. Oversees compliance with data-related regulations (NCUA, FFIEC, GLBA, PCI, etc.), ensuring the organization adheres to legal and ethical standards. Oversees the deployment and management of security information and event management (SIEM) systems and other monitoring tools. Ensures real-time detection and alerting of potential security incidents, conducting regular reviews of logs and alerts. Establishes and maintains an incident response plan, including protocols for containment, eradication, recovery, and lessons learned. Leads the incident response team during security breaches, ensuring timely and effective incident response. Conducts post-incident reviews to analyze incidents, document findings, and implement improvements. Regularly assesses the organization's systems and networks for vulnerabilities and recommends remediation actions. Conducts risk assessments to evaluate the potential impact of identified threats on business operations. Maintains detailed documentation of security policies, procedures, and incidents for accountability and compliance. Develops and implements organization-wide security awareness training programs for all employees. Regularly assesses the organization's security posture and implements continuous improvement initiatives. Other Duties and Responsibilities Departmental financial management, budgeting, and reporting. Team development, management, and performance. Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have advanced problem-solving and analytical skills, with the ability to assess complex security issues and develop innovative solutions. This position requires a blend of strategic thinking and operational excellence to deliver technical security services consistently across the Credit Union. Must have excellent leadership and communication skills with all levels of Credit Union staff, including executives, auditors, finance, legal, IT staff, and third parties, in matters related to IT risk, Information Security, compliance, and audit requirements and remediation. Managerial solid and facilitation skills required. Must have in-depth knowledge of cybersecurity principles, technologies, and methodologies, and a strong understanding of regulatory requirements such as GLBA, SOX, and PCI DSS. Must have a deep understanding of cybersecurity frameworks (NIST, ISO, etc.). Must know regulatory agencies' policies, procedures, and laws governing the security of data for financial institutions. Must have the ability to make decisions, work independently, and guide the Information Security team, other IT team members, and business unit partners. Must have strong strategic thinking and analytical skills. Must have excellent communication and leadership abilities. Must possess a deep technical understanding of information security engineering and infrastructure operations. Physical Requirements Occasional standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Requires a Bachelor's degree in computer science, cybersecurity, or a related field, or equivalent work-related experience. Master's Degree in a relevant discipline (preferred). Requires professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP). Minimum of 10 years of experience in information security or a related field required. Minimum of 5 years in a leadership role, managing security teams and initiative required. Proven experience in developing security strategies, risk management, and compliance required. Minimum of 10 years of demonstrated success in leadership roles in compliance, risk management, information security, IT, and OT security required. Minimum of 5 years of experience successfully supervising large-scale complex projects and programs that meet the objectives of excellence in a dynamic business environment required. Minimum of 5 years of experience in extensive contract negotiations and management of 3rd parties that provide an array of IT services. Must be able to evaluate and determine appropriate data security terms and conditions for all significant organizational contracts required. Requires demonstrated leadership with a minimum of 15 years of management experience in a technical capacity and the ability to interface effectively with a broad range of people and roles, including senior leadership, IT leaders, and external constituents. Experience in cross-functional collaboration and budget management required. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program . click apply for full job details
01/06/2026
Full time
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Director of Cyber and Information Security is responsible for developing, implementing, and overseeing comprehensive cybersecurity strategies, policies, and procedures to mitigate risks and protect against cyber threats. The leader plays a pivotal role in safeguarding our organization's digital assets and ensuring the integrity, confidentiality, and availability of sensitive information. The Director of Cyber and Information Security is a strong, obvious leader responsible for leading IT Security and IT Security Incident Response for the Credit Union. The Director is expected to possess a deep technical understanding of information security engineering and how to apply them to safeguard Credit Union assets effectively. This role will work with business stakeholders to help define solution strategies and implement effective security controls that minimize risk while minimizing impact on user productivity, empowering the organization to navigate the evolving landscape of cyber threats and fostering a culture of security awareness and resilience. A crucial element of the Director's role is working with senior leaders, line-of-business managers, and other key decision-makers to determine acceptable levels of residual IT risk for the Credit Union as a whole. This role is also responsible for clearly understanding the levers and choices to mitigate risks as appropriate. This role will lead a best-in-class IT risk management and information security team in delivering advisory and cybersecurity services for Credit Union Information Security programs. The Director is responsible for establishing security governance and executing an information security framework to safeguard information assets. This role will research, select, and negotiate contracts with best-in-class third-party providers for the potential implementation of additional information security products, services, and monitoring capabilities. The Director will lead by example, drive continuous improvement, ensure security, compliance, recoverability, and maintain a relentless focus on risk management. Essential Functions and Responsibilities Develops and oversees the implementation of a comprehensive security architecture that aligns with organizational goals and industry best practices. Ensures security measures are integrated into all technology deployments, including cloud services, on-premises infrastructure, and third-party applications. Conducts regular security assessments and audits to identify weaknesses in the architecture and recommend improvements. Stays abreast of emerging technologies (e.g., AI, IoT) and evaluates their security implications, ensuring the architecture supports secure adoption. Works closely with IT, application development, and network teams to ensure a unified approach to security across all platforms. Collaborates with executive leadership and key stakeholders to advocate for security initiatives and secure necessary resources. Defines and monitors key performance indicators (KPIs) to measure the effectiveness of security programs and initiatives. Fosters a culture of continuous improvement by regularly reviewing and updating security programs based on industry trends, emerging threats, and organizational changes. Implements and manages access control measures to safeguard data, ensuring that only authorized personnel can access sensitive information. Oversees compliance with data-related regulations (NCUA, FFIEC, GLBA, PCI, etc.), ensuring the organization adheres to legal and ethical standards. Oversees the deployment and management of security information and event management (SIEM) systems and other monitoring tools. Ensures real-time detection and alerting of potential security incidents, conducting regular reviews of logs and alerts. Establishes and maintains an incident response plan, including protocols for containment, eradication, recovery, and lessons learned. Leads the incident response team during security breaches, ensuring timely and effective incident response. Conducts post-incident reviews to analyze incidents, document findings, and implement improvements. Regularly assesses the organization's systems and networks for vulnerabilities and recommends remediation actions. Conducts risk assessments to evaluate the potential impact of identified threats on business operations. Maintains detailed documentation of security policies, procedures, and incidents for accountability and compliance. Develops and implements organization-wide security awareness training programs for all employees. Regularly assesses the organization's security posture and implements continuous improvement initiatives. Other Duties and Responsibilities Departmental financial management, budgeting, and reporting. Team development, management, and performance. Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have advanced problem-solving and analytical skills, with the ability to assess complex security issues and develop innovative solutions. This position requires a blend of strategic thinking and operational excellence to deliver technical security services consistently across the Credit Union. Must have excellent leadership and communication skills with all levels of Credit Union staff, including executives, auditors, finance, legal, IT staff, and third parties, in matters related to IT risk, Information Security, compliance, and audit requirements and remediation. Managerial solid and facilitation skills required. Must have in-depth knowledge of cybersecurity principles, technologies, and methodologies, and a strong understanding of regulatory requirements such as GLBA, SOX, and PCI DSS. Must have a deep understanding of cybersecurity frameworks (NIST, ISO, etc.). Must know regulatory agencies' policies, procedures, and laws governing the security of data for financial institutions. Must have the ability to make decisions, work independently, and guide the Information Security team, other IT team members, and business unit partners. Must have strong strategic thinking and analytical skills. Must have excellent communication and leadership abilities. Must possess a deep technical understanding of information security engineering and infrastructure operations. Physical Requirements Occasional standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Requires a Bachelor's degree in computer science, cybersecurity, or a related field, or equivalent work-related experience. Master's Degree in a relevant discipline (preferred). Requires professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP). Minimum of 10 years of experience in information security or a related field required. Minimum of 5 years in a leadership role, managing security teams and initiative required. Proven experience in developing security strategies, risk management, and compliance required. Minimum of 10 years of demonstrated success in leadership roles in compliance, risk management, information security, IT, and OT security required. Minimum of 5 years of experience successfully supervising large-scale complex projects and programs that meet the objectives of excellence in a dynamic business environment required. Minimum of 5 years of experience in extensive contract negotiations and management of 3rd parties that provide an array of IT services. Must be able to evaluate and determine appropriate data security terms and conditions for all significant organizational contracts required. Requires demonstrated leadership with a minimum of 15 years of management experience in a technical capacity and the ability to interface effectively with a broad range of people and roles, including senior leadership, IT leaders, and external constituents. Experience in cross-functional collaboration and budget management required. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program . click apply for full job details
Mid-Level Software Engineer-Mainframe
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mid-Level Software Engineer-Mainframe
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SSDLC IT/IS Risk Management & Governance Executive - Charlotte
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/17/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SSDLC IT/IS Risk Management & Governance Executive - Charlotte
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/17/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SSDLC IT/IS Risk Management & Governance Executive - Charlotte
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/17/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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