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How you'll help us Keep Climbing (overview & key responsibilities) Delta is embarking on a transformative journey to modernize our digital communication ecosystem and deliver next-generation conversational experiences. As Manager - Conversational Design you will lead and grow a team responsible for shaping the future of digital support and engagement at scale. You'll collaborate with cross-functional partners to define and deliver best-in-class support experiences that reflect Delta's commitment to innovation and customer satisfaction. This role champions people leadership and development, operational excellence and a culture of collaboration and continuous improvement, ensuring the team's work aligns with user needs, brand standards, and enterprise goals. As Manager, Conversational Design, you will set the strategic direction for a growing team of Conversational Designers, ensuring their work advances Delta's product and design vision. You'll play a key role in hiring, onboarding, and developing team members, fostering a culture of innovation and continuous learning. You'll partner closely with product, engineering, experience design, and research leaders to ensure the successful delivery of conversational experiences across both AI-powered and rule-based systems. Your leadership will help scale the team's impact and embed conversational design as a core capability within the organization. Responsibilities: Team Leadership & Development Lead, mentor and grow a high-performing team of conversational designers, supporting their career development, engagement and performance. Define and evolve team structure, roles, and responsibilities to support business growth and scaling needs. Oversee hiring, onboarding, and resource planning to ensure the team's success. Foster a culture of experimentation, inclusion, and continuous learning. Design Excellence & Standards Establish and maintain design standards, frameworks, and best practices for conversational design across AI-powered and rules-based platforms. Drive the development of dialogue flow prototypes and implementation of prompt strategies to optimize outputs. Ensure all conversational experiences meet accessibility, brand, and user experience (UX) standards. Cross-Functional Collaboration Partner with leaders in product, engineering, experience design, and research to align team efforts with business priorities. Source and manage vendor relationships as needed to support business goals. Operational Management & Impact Monitor team performance and project outcomes, using data and feedback to drive continuous improvements and celebrate successes. Advocate for the role of conversational design across the organization, evangelizing its impact on customer and employee experience. Stay current with industry trends and integrate emerging best practices into team processes and deliverables. What you need to succeed (minimum qualifications) 8 + years of experience in conversational design, product design, or related fields. 4+ years in a people management or leadership role, with a track record of mentoring and developing design professionals in cross-functional environments. Deep understanding of conversational design principles, human-centered d, and accessibility standards. Hands-on experience with generative AI platforms/agents, prompt engineering, conversational AI or rule-based technologies (e.g. chatbots, IVR). Excellent communication, stakeholder management, and strategic planning skills. Experience with mobile and web application ecosystems. Familiarity with analytics and measurement of conversational experiences. Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) Background in linguistics, UX writing, or human-computer interaction. Advanced degree in Design, Communications, Computer Science, or related field. Demonstrated experience scaling design teams and implementing operational frameworks. Proficiency in JSON and Python strongly preferred Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31). In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. 10 paid holidays per calendar year. Birthing parents are eligible for 12-weeks of paid maternity/parental leave. Non-birthing parents are eligible for 2-weeks of paid parental leave. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Domestic and International space-available flight privileges for employees and eligible family members. Career development programs to achieve your long-term career goals. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

100% REMOTE This Jobot Job is hosted by: Katherine Krull Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $160,000 - $180,000 per year A bit about us: Come join a growing direct-to-consumer e-commerce company in the lawn care industry, utilizing cutting-edge data analysis! Job Title: Staff Software Engineer Job Location: 100% REMOTE, but you must reside in one of the following states: AR, CA, CO, CT, HI, MA, ME, MN, MO, NC, NV, NY, OK, PA, TX, UT, VT, or WA. Pay Rate: $160k-$180k/yr. + Comprehensive Benefits Must have: 5+ yrs of Frontend Development experience, building & engineering user interfaces Expertise with React Experience leading frontend initiatives, making architectural decisions, bridging the gap between FE and existing BE systems, and mentoring team members Python, Django, and FastAPI Prior startup experience Preferred Qualifications: Kubernetes, Argo, and Google Cloud Platform Experience building full-stack applications from scratch Infrastructure as code and DevOps experience Why join us? A mission-driven company focused on sustainability and innovation. ? A remote-first culture with flexibility and autonomy. ? A collaborative and supportive team environment. ? Competitive salary, equity, and benefits. If you're passionate about building great software and want to work on products that make a positive environmental impact, we'd love to hear from you Job Details We are seeking a talented and experienced Staff-level Full Stack Engineer with a strong emphasis on frontend development to help shape the future of our digital products. This is an opportunity to have a major impact on our technology stack, user experience, and engineering culture as we continue to scale. You will work closely with a cross-functional team of designers, product managers, and backend engineers to build high-quality, performant, and scalable web applications. REQUIREMENT: You must reside in one of the following states: AR, CA, CO, CT, HI, MA, ME, MN, MO, NC, NV, NY, OK, PA, TX, UT, VT, or WA. What You'll Do ? Lead Development: Drive the development of new product features from concept to launch, ensuring high-quality implementation and user experience. ? Design & Architect: Build scalable, high-performance frontend architectures that seamlessly integrate with backend APIs. ? Technical Decision-Making: Evaluate trade-offs between different solutions and make informed technical choices that align with business and user needs. ? Mentorship: Support other engineers through code reviews, pair programming, and technical guidance. ? Collaboration: Work closely with Product, Design, and Backend teams to deliver cohesive and intuitive user experiences. ? Process Improvement: Contribute to enhancing development processes, best practices, data driven decisions, and engineering culture. Must have: 5+ yrs of Frontend Development experience, building & engineering user interfaces Expertise with React Experience leading frontend initiatives, making architectural decisions, bridging the gap between FE and existing BE systems, and mentoring team members Python, Django, and FastAPI Preferred Qualifications: Kubernetes, Argo, and Google Cloud Platform Experience building full-stack applications from scratch Infrastructure as code and DevOps experience Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 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Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details

Job Title: Manager-Cyber Security Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293947 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers. Location Atlanta, GA On-site Department Information The Security Operations Center (SOC) Manager leads a modern, risk-driven SOC operating under aFederated Attack Surface Management (ASM) and Continuous Exposure Management (CEM) model. This role integrates attack surface visibility, exposure intelligence, detection engineering, and incident response into a unified operation focused on measurable risk reduction rather than alert volume. The SOC Manager translates technical exposure data into actionable business risk, drives cross-functional collaboration, and ensures security operations align with enterprise priorities and threat realities. Job Summary The Manager of Cyber Security is responsible for developing and implementing comprehensive cybersecurity strategies to protect the institution's information systems and sensitive data. This role involves leading a team of cybersecurity professionals to monitor, assess, and respond to security threats while ensuring compliance with relevant regulations and best practices. Additionally, the manager collaborates with various departments to promote cybersecurity awareness and establish protocols that safeguard the institution's digital assets. Responsibilities Job Duty 1 - Develop and implement cybersecurity policies and procedures to protect the institution's information systems and data from unauthorized access and breaches. Job Duty 2 - Lead a team of cybersecurity professionals in monitoring network activity and identifying potential security threats and vulnerabilities. Job Duty 3 - Conduct regular security assessments and audits to evaluate the effectiveness of existing security measures and identify areas for improvement. Job Duty 4 - Manage incident response efforts, coordinating investigations of security breaches and implementing remediation plans to mitigate risks. Job Duty 5 - Provide cybersecurity training and awareness programs for faculty, staff, and students to promote a culture of security within the institution. Job Duty 6 - Stay informed about emerging cybersecurity threats and trends, adjusting strategies and practices to address new risks effectively. Job Duty 7 - Work with external partners and regulatory bodies to ensure compliance with relevant laws, regulations, and industry standards in cybersecurity. Job Duty 8 - Prepare and present reports on cybersecurity metrics, incidents, and initiatives to senior leadership, demonstrating the effectiveness of the institution's cybersecurity posture. Job Duty 9 - Collaborate with Information Technology and academic departments to ensure that all technology initiatives comply with cybersecurity standards and best practices. Job Duty 10 - Perform other duties as assigned. Responsibilities Key ResponsibilitiesLead SOC detection, triage, investigation, and incident response using risk-based prioritizationEnsure SOC workflows are informed by current attack surface, asset, and exposure intelligenceOperationalize ASM and CEM as foundational inputs to security operationsEnsure alerts and investigations are mapped to known assets, ownership, and exposure contextPartner with ASM, vulnerability management, and engineering teams to drive exposure remediationOperate effectively within a federated security model, establishing SLAs, OLAs, RACI, and risk acceptance processesCollaborate across IT, cloud, network, endpoint, identity, and application teams to reduce systemic riskProvide strategic oversight of detection engineering lifecycle and coverage alignment to threat modelsDemonstrated experience leading automation-first security operations, leveraging ASM, exposure intelligence, and SOAR to reduce manual effort and improve risk outcomesStrong understanding of automated triage, enrichment, alert suppression, and response orchestration, including human-in-the-loop controlsProven ability to measure and improve automation effectiveness using risk-aligned metrics and continuous improvement practicesDefine and report risk-aligned SOC metrics and deliver executive-level security narrativesDevelop SOC talent across incident response, exposure analysis, detection engineering, and automationRequired Qualifications Educational Requirements Bachelor's degree in related discipline or equivalent, related experience. Other Required Qualifications The job requires one who is task and detail orievented; flexible, and able years perform multiple, various tasks concurrevently. Excellevent communications skills are required as well as the ability years troubleshoot and solve problems that are varied y nature. Required Experience 5+ years of relevant experience; 3+ years of supervisory knowledge. Preferred Qualifications Additional Preferred Qualifications Certified Information Systems Security Professional (CISSP), GIAC Certified Incident Handler (GCIH) Preferred Educational Qualifications Master's degree in related discipline or equivalent, related experience. Preferred Experience Seven years of related experience Preferred Qualifications Preferred QualificationsExperience transforming a traditional SOC into a risk-based or Fusion SOCBackground in detection engineering, threat hunting, or security analyticsFamiliarity with Lean, Six Sigma, ITIL, ITSM, or similar operational frameworksExperience supporting audit, compliance, or regulated environments7-10+ years in cybersecurity operations, incident response, or detection engineering3-5+ years leading SOC, IR, or security operations teams in enterprise or federated environmentsStrong knowledge of ASM, CEM, SIEM, XDR, SOAR, and detection engineering conceptsFamiliarity with vulnerability management, cloud and SaaS exposure, and identity riskProven ability to influence without authority and communicate risk effectively to executivesProposed Salary $152,167 Knowledge, Skills, & Abilities SKILLS Ability to partner with many stakeholders to deliver security risk management services USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization . click apply for full job details

Description Senior Project Manager, IT - Enterprise Resource Planning Georgia State University Instructional Innovation and Technology Project Management Office Why Work at Georgia State University (GSU)? Georgia State University (GSU) is recognized as one of the top 5 most innovative universities by U.S. News & World Report (2025). As a thriving research institution, GSU offers a challenging and collaborative intellectual environment for its staff, faculty, graduate students, and postdoctoral fellows. Join us in our endeavors to drive digital transformation in higher education and make a meaningful impact on our community. What Makes GSU a Great Place to Work? Generous benefits, including health, dental, vision, tuition assistance, and retirement plans.A flexible work environment that supports work-life balance.A knowledge-sharing organization that collaborates with various partners. What Makes the Instructional Innovation and Technology Division a Great Place to Work? Instructional Innovation and Technology is the place to work if you desire to inspire, support, and enable innovation to advance learning, student success, research and economic impact. Professional development opportunities to advance your career.The chance to work with cutting-edge technology.A compassionate team that values collaboration and creativity.A sense of purpose and accomplishment in our work. Position Overview: Georgia State University's Instructional Innovation and Technology (IIT) division is seeking a skilled professional to join our vibrant and growing team as Senior Project Manager - Enterprise Resource Planning (ERP). This position plans, monitors, and manages a large, multifaceted project from initiation through completion, secures required resources, uses formal processes and tools to establish work plans, secures multi-disciplinary resources for each phase of the project, and manages budgets, risks, issues, and changes. This position has the added responsibility of supporting large-scale initiatives mandated by the division, university, Board of Regents, governing state or federal agencies, etc. Key Responsibilities: The scope of responsibilities for this position will include but is not limited to the following essential duties: Assess and resolve all high priority project risks as they are encountered. Build, lead, and coach project teams throughout project lifecycles; Define and create project plans for project portfolio, and product prioritization and implementation. Ensure all projects adhere to project methodology compliance standards set by the IIT Project Management Office; Continually update relevant business stakeholders on project status. Ensure all projects meet success parameters and Return on Investment (ROI) targets stated in the business case; Partner with business sponsors to define success metrics and criteria. Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value. Facilitate all operational checkpoint activities throughout the lifecycle of projects. Other duties as assigned (e.g., professional development training) Application Deadline: Applications must be submitted by January 20, 2026 (subject to change without notice). Qualifications Minimum Requirements: Bachelor's degree and three years of related experience; or a combination of education and related experience. Preferred Hiring Qualifications: Experience supporting large-scale IT implementation projects within the higher education sector. College/Business Unit 01/20/26, 11:59:00 PM College/Business Unit: Instructional Innovation & Technology Location: Atlanta Campus Job Posting: 12/19/25, 4:16:39 PM

Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Senior Software Engineer, Back End - Capital One Software (Remote) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor's Degree At least 3 years of professional software engineering experience (Internship experience does not apply) Preferred Qualifications: 5+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js 1+ years of experience with AWS, GCP, Azure, or another cloud service 3+ years of experience in open source frameworks 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $144,200 - $164,600 for Senior Software Engineer Richmond, VA: $144,200 - $164,600 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead Data Engineer - Capital One Software (Remote) Capital One Software is seeking a Lead Data Engineer who is passionate about marrying innovation with emerging technologies. In 2022, we publicly announced Capital One Software and have since brought two of our B2B software solutions to market; Slingshot and Databolt. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Lead Data Engineer you'll have the opportunity to build meaningful software that enables our customers to manage their data securely and efficiently at any scale. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Databricks and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 4 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (Databricks, Spark, Kafka, EMR, Hadoop, MapReduce, Hadoop, Hive, Gurobi, or MySQL) 4+ year experience working on real-time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Snowflake) 4+ years of experience with UNIX/Linux including basic commands and shell scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,800 - $200,700 for Lead Data Engineer Richmond, VA: $175,800 - $200,700 for Lead Data Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).