92 jobs found

Position: Client Technologies Specialist (Ref: 18409) Location: Augusta, ME United States, 04333 Salary: $30.72/hr. Duration: 1 Years 0 Months 18 Days - Contract Openings: 1 Deadline: 06/15/2026 Description: Local Candidates Onsite We are seeking a Client Technologies Specialist. Roles and Responsibilities: Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. Make recommendations on functional and technical improvements to the environment. Participate in performance and volume analysis and design. Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application. Provide accurate and complete answers to general use and environment questions in a timely manner. Serve as the point of contact for technology support and services. Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support. Serve as a point of contact for communication and coordination of service outages. Attend and participate in bi-weekly team and problem review meetings. Manage the retirement and disposal of obsolete or broken computer equipment. Coordinate the procurement and installation of new computer hardware and software. Coordinate virus protection software programs within departments. Understand the installation of software patches and upgrades. Provide input for training and/or documentation materials regarding latest technical and functional design changes. Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Install, configure, and maintain personal computers and other related equipment, devices, and systems add or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment. Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties. Develop and conduct various training and instruction for system users. Identify utilization patterns and their effect on operation/system availability and performance expectations. Ability to work in a team environment. Strong communication skills; both written and spoken. Working Conditions: Onsite Will only consider local candidates within an hour radius of Augusta. The work schedule is Mondays through Fridays with weekends off. Schedule is subject to change based on departmental needs Required / Desired Skills Ability to lift 50 lbs. Required - 2 Years Desktop Support experience Required - 2 Years Ability to follow written and oral instructions. Required - 2 Years Strong Customer Service skills Required - 2 Years Strong documentation experience. Required - 2 Years Experience with inventory management. Required - 2 Years State of Maine experience Required - 1 Years

Real people. Real service. At , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility. Role Type: Full-Time, Non-Exempt Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110 Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary: $57,000 - $71,000 per year Responsibilities: Provide timely technical support for on-site and remote end users Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems Provide basic network support including switch patching, cabling validation, and wireless troubleshooting Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management Deploy and maintain desktop images and application software Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests Provide 'remote hands and eyes' support for corporate IT and external vendors Assist with security systems including video surveillance and access control technologies Ensure adherence to company IT security standards, patching policies, and access control procedures Maintain asset inventory and lifecycle management for IT equipment Document technical procedures and update IT support documentation Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests Safely lift and move moderately heavy equipment such as computers and printers Provide occasional off-hours or emergency support when required Requirements: Associate's degree in IT, Business, or similar field 2+ years of Level1/Level2 IT Support experience Strong knowledge of Windows operating system and PC hardware Working knowledge of Microsoft 365 administration Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless) Strong analytical and problem-solving skills Ability to effectively prioritize and multi-task in a fast-paced environment Solid communication and interpersonal skills Polite and friendly demeanor with a passion for helping others Preferred Qualifications: Experience working in a warehouse, logistics, or distribution facility environment Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software Working knowledge of Android and Apple operating systems Basic understanding of structured cabling infrastructure (copper and fiber) Familiarity with collaboration tools such as Slack and Microsoft Teams Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: ! Additional Details: Applicants must be currently authorized to work in the U.S. on a full-time basis. will not sponsor applicants for work visas. is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from email address. Please exercise caution if you receive an email from an alternate domain.

JOB SUMMARY Responsible for overseeing and maintaining a reliable information systems infrastructure, emphasizing security and recoverability. Oversees the deployment and maintenance of IT infrastructure and applications and supports the technology in the Gumenick extended footprint. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Acts primarily as company's tier 1 support for all end-user hardware/software problem reporting and acts to resolve issues including but not limited to hardware, software, VoIP equipment, low voltage (cameras/door access) needs, etc. to include answering service desk tickets/phone calls of end-user problem reports for above. Sets up, configures, and ensures user needs are met for new computer hardware that arrives. Work with users to ensure that all required software & data is properly transferred/installed to the latest equipment. Implements security, confidentiality, and compliance programs as necessary and across the company in line with company needs/requirements per IT/Company policy. Performs special projects and related duties as necessary, ensuring functionality and reliability once completed. Oversees the deployment and maintenance of IT infrastructure and applications, including tier 1 support of Windows patching/AV definitions updates. Monitors and maintains the company hardware and software, focusing on accuracy, best practices, security, and recoverability. Troubleshoots and resolves hardware, software, and/or possible network systems issues. Develops and maintains technical documentation and procedures for all systems. Develops, participates in, and/or actively teaches company Associates new tools being driven by IT or other IT-related areas as needed Performs routine maintenance tasks, such as backups, updates, and patches. Monitors and proactively acts on help-desk-related requests and serves as the tier 1 support for a variety of laptop/desktop, A/V, low-voltage, access control, and security camera support Participates in disaster recovery and business continuity planning and takes proactive measures to ensure the safety and security of company network/hardware/systems per IT/Company Policy. Stays up-to-date with new technologies and industry trends. QUALIFICATIONS AND CREDENTIALS High school diploma or general education degree (GED) is required. Bachelor's degree in Computer Science, Information Technology, or related field. Minimum of 3-5 years of experience as an IT Systems Administrator/Network Administrator. Strong knowledge of network security, firewalls, Active Directory, Azure Active Directory, Group Policy Object (GPO) Management, Windows 10/11, Windows Server, etc. Some familiarity with or knowledge of various Linux OS Experience with Apple OS (iOS/Mac OS) is a plus Experience with Mobile Device Management platforms/tools is a plus Knowledge of cloud technologies such as AWS or Azure is a plus. Some knowledge of scripting languages such as bash, batch, PowerShell, AutoIT, AutoHotKey, etc. Strong troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. This is a full-time position with a competitive salary and benefits package. The successful candidate will join a dynamic and growing organization and have the opportunity to impact our IT and operations significantly. PIac08c511f3f4-8428

Core Values As stewards of Thomas More University, it is expected that your work and contributions to our community will reflect the mission, values, and integrity of the University. We are committed to being a student-ready University and aspire to facilitate an interconnected community of excellence. In doing so, we will foster a sense of responsibility to others, act with respect, tolerance and compassion towards others, and care for God's creation. Through this engagement, Thomas More University is a thriving and dynamic institution that espouses the values of a Catholic Liberal Arts education committed to the students that we serve today, those that we will serve tomorrow, and the communities our graduates will serve. Basic Purpose The IT Operations Manager is responsible for leading frontline IT services, including help desk operations, campus event support, printing services, and user technology support. This role ensures reliable, high-quality technology services for faculty, staff, and students while driving continuous improvement in service delivery, operational efficiency, and user experience. The position plays a key role in advancing institutional effectiveness through process improvement, user education, and service excellence at Thomas More University. This position supports Thomas More University and Covington Latin School. Core Values and Competencies Leadership and team developmentCustomer focus and service orientationAnalytical thinking and problem-solvingProcess improvement and operational efficiencyCommunication and instructional effectivenessAbility to lead change and build cross functional partnershipsTechnological fluency and systems thinking Key Responsibilities IT Support Operations & LeadershipDirect daily operations of the IT help desk, ensuring timely and effective resolution of service requestsManage all computer and device repair activities to ensure equipment is operating effectivelyMaintain accurate inventory of technology assets, including selection, purchase, deployment, and disposalLead the development, implementation, and continuous improvement of technical support processes and procedures to ensure consistent, high-quality service deliverySupervise, train, and evaluate help desk staff and student workersUser Support, Training, and DocumentationCoordinate user support services for desktops, laptops, peripherals, and other campus technologiesSupport instructional technology and equipment, including classroom systems and faculty technology needs with the exception of specialized equipment or softwareAssist with maintaining security and access management by complying with University policy and best practices, manage requests for technological access, distribute user credentials, and troubleshoot issues as neededCreate and publish user-facing materials to support self-service and effective technology useSupport student and employee onboarding and continuous learning related to institutional technologiesDevelop and maintain knowledge base content, support documentation, and help desk scriptsCoordinate and deliver end-user training in partnership with campus stakeholdersEvent & Campus Technology SupportCoordinate and support technology needs for campus events, including setup, troubleshooting, and on-site or on-call assistanceCollaborate with event organizers and campus partners to ensure successful execution of technology-supported eventsManage scheduling and prioritization of event-related IT support resourcesPrinting Services ManagementOversee campus printing services, including printer fleet coordination, vendor relationships, maintenance, and user supportEnsure reliable and secure printing solutions aligned with institutional needsProcess Improvement & Service ExcellenceIdentify and implement opportunities to streamline operations and enhance the user experienceApply IT service management best practicesContribute to institutional initiatives related to service quality, effectiveness, and digital transformationServe as a liaison between IT and campus departments to ensure alignment of services and expectationsCollaborate with IT teams on system implementations, upgrades, and support transitionsServe on Event Logistics Team and Space Utilization CommitteeOther duties as assignedThis position operates in a collaborative campus environment and may require occasional evening or weekend work to support critical system needs or campus initiatives Education, Specialized and/or Technical Knowledge Requirements Bachelor's degree in Information Technology, Information Systems, or related field3-5 years of experience in IT support services or help desk operationsDemonstrated experience supervising staff or leading teamsStrong understanding of customer service in a technology environmentExperience with ticketing systems and knowledge management toolsExcellent communication and interpersonal skillsExperience developing user training materials or programs Physical Job Requirements Tools and Equipment Used Personal computer, copier, phone and other typical office equipment Travel Minimal - less than 5% of the time Physical & Mental Demands Frequently required to sit at/in a desk/vehicle for long period of timeAbility to work at a computer terminal for extended periods of timeDigital dexterity and hand/eye coordination in operation of all assigned equipmentAbility to speak to and hear employees/students via phone or in personBody motor skills sufficient to enable incumbent to move around all areas of the campusAbility to analyze data and other reports and make recommendationsMental requirements include: compare, decide, direct, problem solve, analyze, instruct, interpret PIb70cfc9279ef-1211

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Trenton area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Business Operations - Project Management - IT Support - Application Development - Data Analytics Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Access Representative I Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records and timely billing for patients receiving care in one of the following areas of service: Outpatient Services, Offsite Laboratories, Specimen Collection Center or Emergency Department. Handles all aspects of scheduling same-day visits, tests, ordering exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services or Emergency Department Care. Minimum Education High School diploma or equivalent. Minimum Work Experience Relevant customer service experience. Experience using a computerized information system. Previous healthcare experience preferred. Required Skills, Knowledge and Abilities Customer Service skills Professionalism Ability to comply with flexible scheduling needs regarding duties/shift/holidays/etc. Basic knowledge of Medical Terminology preferred. Attention to detail and ability to multi-task. Basic Microsoft Windows desktop application and navigation skills. Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds. Ability to discretely handle confidential information. General office skills. Pay Range: $19.97 - $29.09 COMPETITIVE DIFFERENTIALS RATES $4.25 - Evenings $8.00 - Nights $4.75 - Weekends PI221e7b5f454e-5184

Description: Base Salary Range : $80k-$90k Reports to - IT Director Annual Bonus : 10% Direct Reports - None Remote: No Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Schneider is seeking an experienced IT Systems Administrator to serve in a dual capacity: backend administration of Microsoft 365 technologies and hands-on, customer-focused IT support for our end users. In this role, you will identify, research, and resolve technical issues across hardware, software, and network environments while maintaining a high standard of service for internal stakeholders. You will work closely with the broader IT team to manage Microsoft 365 infrastructure, virtualization platforms, endpoint management, and emerging technologies - playing a key role in advancing Pacteon's technology roadmap. KEY RESPONSIBILITIES Microsoft 365 & Cloud Administration Administer and support the full Microsoft 365 suite, including Teams, SharePoint, and Entra (Azure AD) Manage SharePoint architecture, page configurations, and storage governance Oversee Intune enrollment, remote device management, application deployment, and patch management Support clod migrations and integrations with Azure or AWS environments Virtualization & Infrastructure Administer VMware and Hyper-V environments, including VM provisioning, migrations, backups, and maintenance Assist with network server hardware administration and ongoing infrastructure tasks Support LAN/WAN environments including Cisco Meraki firewalls and wireless systems End-User Support & Systems Management Provide responsive desk-side and remote support for hardware, software, and network issues Build, image, and configure PCs; manage new hire onboarding setup and user training Maintain Active Directory and administer user accounts, permissions, and group policies Manage hardware and software inventory and support application lifecycle management Strategic & Cross-Functional Initiatives Evaluate and recommend AI and automation tools to improve organizational efficiency Conduct telecommunications and network assessments; recommend cost-effective IT solutions Support the implementation and ongoing maintenance of the Profit Key ERP system Deliver end-user training on technology tools and best practices as needed Requirements: PROFESSIONAL QUALIFICATIONS Education: o Associate's degree in Network Technology, Information Systems, or a related field preferred o Relevant technical certifications strongly valued: CompTIA A+, Network+, MCP, MCSE or equivalent Experience: o 3-5 years of hands-on IT systems administration experience, including: Microsoft 365 administration (SharePoint, Teams, Entra/Azure AD) Intune device management and deployment VMware and/or Hyper-V administration, including migrations and backup strategies Desktop support and LAN/WAN network administration Cisco Meraki firewalls and wireless infrastructure o Experience with cloud migrations (Azure or AWS) is a plus Skills: o Strong customer service orientation with a proactive, solutions-focused mindset o Excellent written and verbal communication skills o Ability to manage multiple priorities in a fast-paced manufacturing environment o Eagerness to grow technically and contribute to advancing enterprise technologies BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Compensation details: 0 Yearly Salary PI0c8780f44abe-9906

Position Title: IT Assistant Location: Palestine, TX Job Category: Full-time, Troubleshooting Description: Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching for friendly, energetic, and highly motivated candidates to join our team! We are looking for technically skilled candidates for the position of IT Assistant. Benefits: 401(k) Paid Vacation Schedule: Monday - Friday / 8-hour shift On call - weekends / holidays (rotating) IT Assistant Responsibilities: Installing and configuring hardware and software components on location Troubleshooting and installing Printer/Copier/Scanner machine, hardware and software issues, point of sale systems, digital menu boards, online platforms Providing technical support for end users in Office 365 and other software Installing / Re-installing / Troubleshooting / Upgrading of Hardware/Software Work on rack and non-rack mounted equipment. (Audio, Camera, & Networking) Installing and upgrading various software as needed Provide support to users through Help Desk Ticketing, Phone, and Remote Desktop Establishing good relationships with all departments and colleagues Manage and update technical and procedural documentation as well as trouble tickets Performing duties as assigned by Manager/ Supervisor Requirements Associate degree or industry recognized certificate in Computer Science 2+ years of experience in computer networks and systems administration / maintenance Strong knowledge of Microsoft Windows operating systems, Active Directory, & DNS Must possess strong knowledge of and be able to troubleshoot LAN, WAN, & VPN Must be able to lift to 30 lbs. and be able to work in confined spaces. Must be able to climb up and down a 10' ladder Must be able to run network cables in attics and other cramped non-air-conditioned spaces for short periods of time. Must possess a clear driving record and be able to travel to locations to perform repairs Network related certifications a plus Good written and verbal communication skills Good interpersonal and problem-solving skills Experience: Troubleshooting: 2 years (Preferred) Windows: 2 years (Preferred) PI177e7a5e320c-8892

Description Summary: The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining the full lifecycle management of the EUC systems. This includes Design, Implementation, and Support. The candidate for this position should have experience and technical knowledge implementing delivery to Virtual, Mobile and Physical environments. This position is responsible for a wide variety of user-facing resources, including: desktop and notebook computers. desktop operating systems and applications. smartphones, tablets, wearables and other mobile devices. mobile, web and cloud applications. virtual desktops and applications. Responsibilities: Responsible for analyzing and solving personal computer-related issues. Includes contacting vendors and other teams for support when necessary. Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Performs work using existing tools, standards, methodologies and processes and understands other systems/business processes relationship to each other. Analyzes data to ensure schedules and user/technical populations are current and accurate. Develops schedules and plans for endpoint transitions ensuring all services/devices are available at the scheduled transition time. Develop the schedule where business imperatives allow flexibility to modify to support their needs. Create and maintain standard documentation to support all EUC related processes. Anticipates changes to processes and adjusts accordingly. Prepares, develops and consults on end user training where applicable. Will be required to participate in published On call rotation (24x7 availability) Requirements: Bachelors degree in Computer Science a plus experience can substitute for Education. Able to manage shifting priorities easily Self Motivated 3-5 years experience in end user device support (Desktops, Laptops, Mobile, Virtualization of Application and Desktops Experience in Healthcare is a plus Strong Time Management to attend meetings and block time for work. Technical Writing Skills for support documentation. 1 current Certifications in Microsoft, Citrix, VMWare, or related technologies. Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Enterprise Network Engineer I - (ENE I) is a strategic position providing advanced level of technical skill and expertise in Network Engineering as well as a tactical position involved with the execution of Networking operations. The ENE I provides an advanced level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Local Area Networks (LAN), Wide Area Network (WAN), and other network related environments. The ENE I is responsible for systems integration, design and tier III technical support for network systems and technology platforms. Day to day activities include network provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, assigned projects and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks. Responsibilities: Strategy & Planning- Plans and coordinates the future state of the networks for CHRISTUS information management. Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments. System Engineering- Analyzes network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc. and prevents unplanned disruptions of critical systems. System Integration- Integrates network components, subsystems, and facilities into the existing technical environment; assesses network systems availability, bandwidth, and throughput; installs, configures, and verifies the operation of network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects. System Management- Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed Training & Certification- Maintains in-depth knowledge and current certification in internetworking technologies including but not limited to vendor certifications. Performs other duties as assigned. Requirements: Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required. Extensive technical knowledge of Local Area Networks and Access Networks to include: Advanced level experience with multiple routing protocols, EIGRP, BGP, iBGP, OSPF Advanced knowledge of network LAN redundancy. Designing and supporting highly redundant networks using HSRP or CSM and multiple layers of redundancy including logical and physical configurations. Advanced level knowledge in LAN protocol management to include address management and network protocols Experience with one or more of the following models is desired: Aruba/Cisco routers, switches and WLAN technologies Firewalls, IPS and similar technologies SD Wan technologies F5 hardware/software technologies Wan Optimizers (Silverpeak) Cisco/Avaya Voice over IP Networks (VOIP) Knowledge of local and wide area networking on multiple platforms: Windows, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration. A total of eight (8) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required. Minimum of (5) years of experience in network engineering, design, implementation and support of large scale LAN, WLAN and WANs. Prior experience in a health care systems environment is a plus. One or more of the following certifications preferred: Cisco & Aruba Certification Ekahau or Air Magnet Certification Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608

Technician, Digital & Information Technology Lab (Part Time) Staff Pool Houston, Texas, Houston New Part-Time 22001GF Requisition # 7 hours ago Post Date The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact . SUMMARY Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines; Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements; Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.; Assist in the maintenance of equipment inventory for assigned area(s); Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district; Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district; Develop and maintain good working relationships with colleagues at all levels of the organization; and May have to relocate to a different campus and change assignments as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High School Diploma or GED required. Associate's degree in Computer Science or a related field preferred. 1 year directly related work experience may be substituted in lieu of educational requirement. EXPERIENCE 1 year working with desktops, servers and instructional equipment required. Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communications skills. Knowledge and skill in MS Office, Apple Programs & Ecosystems is required. Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting. Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population. Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities. Must be able to lift 50 pounds. Must have a valid driver's license and reliable transportation to travel occasionally to other HCC locations. Must read, write, and speak English and perform simple arithmetic calculations. Subject to working nights, week-ends and holidays. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

Job Summary An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations. In this role, you will work under the guidance of senior technicians to perform IT maintenance, troubleshoot and repair computer systems and peripheral equipment, and manage service requests through a ticketing system. You will install and configure PCs, servers, uninterruptible power supplies (UPS), printers, scanners, telephony equipment, and audiovisual systems, including video teleconferencing operations. The role also includes ensuring connectivity, security compliance, and adherence to manufacturer specifications. Responsibilities include monitoring, securing, and patching network devices, maintaining hardware and software accountability, and coordinating equipment setup, moves, and disposal in accordance with security regulations. The position may require limited travel. Additional duties include troubleshooting access card issues, assisting in user training, and supporting general IT operations as needed. Key Responsibilities The Information Technology Specialist will: Support PCs, hardware, wireless networking, and softwareinstallation, testing, configuration, and operations Maintain workstations, network access, and system documentation Perform Video Teleconference (VTC) system administration, scheduling, and configuration Provide network and client support, including account creation, modification, and deletion Deliver multi-tier Help Desk support, troubleshooting hardware and software issues Perform hardware/software system upgrades, modifications, and configurations Configure and support desktops and laptops Analyze and troubleshoot system anomalies Prepare systems for operational use and support testing activities Manage IT workflows and service tickets efficiently Required Skills & Experience Active Top Secret clearance with SCI eligibility (TS/SCI) Minimum 9 months of experience working in a SAP or SCI environment within the past five years 3+ years of relevant DoD IT experience Experience supporting an IT Help Desk and providing direct customer support Strong communication and interpersonal skills, with the ability to work effectively in a dynamic environment Education & Certifications Required: Bachelors degree in Arts or Science (or equivalent work experience) CompTIA Network+ or equivalent certification (DoDM 8140.03 Tech Support Specialist Level I) Preferred: Security+ or equivalent certification (DoDM 8140.03 compliance) must obtain within six months of hire Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) plan Paid Time Off (PTO) Paid Parental Leave Tuition reimbursement Paid federal holidays

IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420

Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details

Campus OSU-Stillwater Contact Name & Email Shannon Rigsby, Work Schedule Monday-Friday 8AM-5PM with occasional weekend and evening hours. Appointment Length Regular Continuous/Until Further Notice Hiring Range $58,000 - $84,000 Salary Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position Behind everything at Oklahoma State University is the Department of Enterprise Information Technology, providing the infrastructure and support to keep the university running from desktop computers to innovative solutions for process problems and university cyber security. The IT marketing and communication manager works within the Department of Brand Management and is assigned to the Department of Enterprise Information Technology. This role serves as a strategic partner to IT leadership, taking primary responsibility for change management, organizational culture enhancement, and stakeholder engagement across the department. The successful candidate will also lead efforts to gather and analyze customer data to inform communication strategies and improve service delivery. Additionally, this position will represent Enterprise Information Technology on university councils, committees, and working groups to ensure alignment with institutional priorities and advocate for IT initiatives. The successful candidate will use this data to develop and implement an overall communications strategy for the department's vast array of internal audiences on every campus it serves and work closely with the IT coordinators and stakeholders across the Oklahoma State University A&M System. This position plays a critical role in fostering a customer-service oriented culture within EIT, promoting transparency, and building trust between technical teams and the university community they serve. Content prioritization skills are a must. Responsibilities include internal announcements and information in a variety of forms from emails to website content and brochure copy. The successful candidate will design and execute change management communication plans for major IT initiatives, system implementations, and organizational transitions. This includes identifying and empowering change champions across departments, developing feedback mechanisms to address user concerns, and measuring communication effectiveness throughout the change adoption lifecycle. This individual should be a team player and a strong relationship builder who demonstrates a strong work ethic, self-direction, creativity and a strategic mindset. This individual will work closely with the associate director of public information and others in Brand Management to stay within brand standards, guidelines and best practices. The successful candidate will thrive in a collaborative team environment, working with teams such as graphic designers, web developers and programmers, videographers and others in supporting the mission and needs of Enterprise Information Technology. This role may also provide supervision, guidance and mentorship to communication coordinators and support staff as the department's communication function evolves. This role will supervise a graduate assistant communications role that will be responsible for internal announcements, editing website content and creating brochure copy and other marketing materials. Required Qualifications Bachelor's Journalism, communications, public relations, marketing, English or a related field. (degree must be conferred on or before agreed upon start date) 3 years of demonstrated work experience in content creation, editing, publishing and campaign implementation or planning. Skills, Proficiencies, and/or Knowledge: Must possess strong written and verbal communication skills and ability to organize materials, write, edit, accurately convey concepts, communicate and interpret goals, including demonstrated proficiency in the use of AP style and adaptive writing. Project management experience required. Experience with data analysis tools and techniques to interpret customer feedback and usage trends is highly desirable. Ability to translate data insights into actionable communication strategies. Ability to work cross-functionally with supervisors, unit staff and campus partners to ensure collaborative environment, coordinated efforts and maximized outcomes. Must learn quickly and demonstrate flexibility in the work environment. Exhibit strong attention to detail as well as the ability to effectively manage multiple assignments with different priorities and tight deadlines. Demonstrate creativity, integrity and passion for growing the brand of Oklahoma State University. Demonstrate strong supervisory skills when indirectly or directly managing key team members that have a direct impact on partner or internal department success. Exhibit exceptional problem solving skills in a creative environment.

Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details

Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details