Job Title: Benchtop Support Specialist Location: Bothell, WA (100% Onsite) Duration: Contract - 12 months Pay Range: $26-32/hr (W2) About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Benchtop Support Specialist to join our Digital Plant team. The ideal candidate will have strong experience in GxP benchtop instrumentation, laboratory and quality systems, and regulated IT support and a proven ability to maintain compliance, resolve technical issues, and lead small to medium projects in a GMP environment. Responsibilities: Provide administration and support for benchtop instruments and applications across labs and manufacturing, including PCs and IT tools in a GxP environment. Support quality and laboratory applications through the full software development life cycle and deliver technical troubleshooting. Own asset management and utilize enterprise systems for changes, incidents, problems, and configuration management. Create, execute, and maintain documentation to ensure reliability, accessibility, and security of benchtop and lab systems. Lead or support multiple projects and act as point of contact for stakeholders, including validation and training activities. Support quality management processes in Infinity and partner with global teams to align on solutions and implementations. Perform installations, configurations, administration, and validation lifecycle activities for benchtop systems and applications. Provide local admin support for site quality systems including periodic reviews, user access reviews, and account administration. Serve as Digital Plant SME to advise on configurations, data integrity, cybersecurity, and defend work before regulatory bodies. Drive technology improvements and operational efficiency while ensuring alignment with directives and industry guidelines. Provide on-call support for commercial operations as needed. Required Skills & Qualifications: Comprehensive knowledge of data integrity, GxP compliance, SDLC, and good documentation practices. Strong understanding of SOPs, cGMPs, and regulatory guidelines (FDA, EU) with experience working in a regulated environment. Proven technical support and troubleshooting for Windows-based instruments and PCs in labs and manufacturing. Experience with Active Directory environments, networking fundamentals, servers, databases, and PCs. Project management capability to plan and lead small to medium initiatives and cross-functional efforts. Excellent verbal and written communication with strong technical writing and documentation skills. Self-driven with effective prioritization and time management skills. Bachelor's degree in life sciences, engineering, computer science, or equivalent experience. Preferred Skills: Experience in biotech, pharmaceutical, medical devices, or hospital/lab environments following GMP processes. Familiarity with TFF systems, nucleic counters, mixers, fillers, FIT, Veeva Document Management System, Infinity, and ServiceNow. Knowledge of data management, backups, storage, recovery, system security, access control, and cybersecurity practices. Ability to apply Lean and OpEx principles to drive efficiency and compliance. Work Schedule & Conditions: 40 hours per week. Initial shift 8:00 AM-4:00 PM for approximately one month, then 11:00 AM-7:00 PM for training, transitioning to 3:00 PM-11:00 PM. Office and lab/clean room environments. PPE required at times. Physical ability to move computers and monitors between rooms and labs, up to 25 lbs. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume
08/08/2026
Full time
Job Title: Benchtop Support Specialist Location: Bothell, WA (100% Onsite) Duration: Contract - 12 months Pay Range: $26-32/hr (W2) About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Benchtop Support Specialist to join our Digital Plant team. The ideal candidate will have strong experience in GxP benchtop instrumentation, laboratory and quality systems, and regulated IT support and a proven ability to maintain compliance, resolve technical issues, and lead small to medium projects in a GMP environment. Responsibilities: Provide administration and support for benchtop instruments and applications across labs and manufacturing, including PCs and IT tools in a GxP environment. Support quality and laboratory applications through the full software development life cycle and deliver technical troubleshooting. Own asset management and utilize enterprise systems for changes, incidents, problems, and configuration management. Create, execute, and maintain documentation to ensure reliability, accessibility, and security of benchtop and lab systems. Lead or support multiple projects and act as point of contact for stakeholders, including validation and training activities. Support quality management processes in Infinity and partner with global teams to align on solutions and implementations. Perform installations, configurations, administration, and validation lifecycle activities for benchtop systems and applications. Provide local admin support for site quality systems including periodic reviews, user access reviews, and account administration. Serve as Digital Plant SME to advise on configurations, data integrity, cybersecurity, and defend work before regulatory bodies. Drive technology improvements and operational efficiency while ensuring alignment with directives and industry guidelines. Provide on-call support for commercial operations as needed. Required Skills & Qualifications: Comprehensive knowledge of data integrity, GxP compliance, SDLC, and good documentation practices. Strong understanding of SOPs, cGMPs, and regulatory guidelines (FDA, EU) with experience working in a regulated environment. Proven technical support and troubleshooting for Windows-based instruments and PCs in labs and manufacturing. Experience with Active Directory environments, networking fundamentals, servers, databases, and PCs. Project management capability to plan and lead small to medium initiatives and cross-functional efforts. Excellent verbal and written communication with strong technical writing and documentation skills. Self-driven with effective prioritization and time management skills. Bachelor's degree in life sciences, engineering, computer science, or equivalent experience. Preferred Skills: Experience in biotech, pharmaceutical, medical devices, or hospital/lab environments following GMP processes. Familiarity with TFF systems, nucleic counters, mixers, fillers, FIT, Veeva Document Management System, Infinity, and ServiceNow. Knowledge of data management, backups, storage, recovery, system security, access control, and cybersecurity practices. Ability to apply Lean and OpEx principles to drive efficiency and compliance. Work Schedule & Conditions: 40 hours per week. Initial shift 8:00 AM-4:00 PM for approximately one month, then 11:00 AM-7:00 PM for training, transitioning to 3:00 PM-11:00 PM. Office and lab/clean room environments. PPE required at times. Physical ability to move computers and monitors between rooms and labs, up to 25 lbs. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/08/2026
Full time
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Job Description Job Description About the Role: Technology Consultants Inc is looking for a talented and driven Senior Database Management Specialist to join our team in Ashburn, VA. This is an exciting opportunity to take ownership of critical data infrastructure in a fast-paced, innovative consulting environment. If you're passionate about data integrity, performance, and scalability, we want to hear from you! Clearance: Active Public Trust in DHS or a component of DHS What You'll Be Doing The Database Developer will work with a team of database developers and database administrators to support an active program of application development - creating new structures, updating existing ones and managing data within large, complex databases. This is a great opportunity to learn a new domain and a new skillset in a dynamic environment. Required Skills and Experience: Bachelor's degree plus 5+ years in database development roles Experience in data profiling, cleansing, reporting, data staging, ETL jobs Strong experience creating complex SQL in complex data environments Strong experience troubleshooting, tuning SQL and writing performance queries Experience in writing DDL, DML and DCL Hands-on experience with PostgreSQL database development Experience writing Python scripts Experience with Git/version control AWS experience including data migration, validation, data pipelines, CloudWatch, Kibana and Dynatrace Ability to learn new tools quickly as needed to provide new ideas for solving problems Ability and desire to work with other program staff and customers to reach design decisions within given constraints Excellent diplomacy and communication skills with both clients and technical staff Preferred Skills and Experience: Experience working with federal government clients Experience with Oracle/DB2/SQLServer/MySQl/Terradata Experience with Databricks, PySpark, Liquibase, DMS Experience in database administration Experience with Agile methodology and use of Jira for tracking Must be willing to learn DB2 if not already a skill set About Us: Technology Consultants Inc has been a trusted partner in delivering innovative IT and data solutions to government clients. Our clients rely on us for our deep technical expertise, commitment to excellence, and ability to solve complex technology challenges.
08/07/2026
Full time
Job Description Job Description About the Role: Technology Consultants Inc is looking for a talented and driven Senior Database Management Specialist to join our team in Ashburn, VA. This is an exciting opportunity to take ownership of critical data infrastructure in a fast-paced, innovative consulting environment. If you're passionate about data integrity, performance, and scalability, we want to hear from you! Clearance: Active Public Trust in DHS or a component of DHS What You'll Be Doing The Database Developer will work with a team of database developers and database administrators to support an active program of application development - creating new structures, updating existing ones and managing data within large, complex databases. This is a great opportunity to learn a new domain and a new skillset in a dynamic environment. Required Skills and Experience: Bachelor's degree plus 5+ years in database development roles Experience in data profiling, cleansing, reporting, data staging, ETL jobs Strong experience creating complex SQL in complex data environments Strong experience troubleshooting, tuning SQL and writing performance queries Experience in writing DDL, DML and DCL Hands-on experience with PostgreSQL database development Experience writing Python scripts Experience with Git/version control AWS experience including data migration, validation, data pipelines, CloudWatch, Kibana and Dynatrace Ability to learn new tools quickly as needed to provide new ideas for solving problems Ability and desire to work with other program staff and customers to reach design decisions within given constraints Excellent diplomacy and communication skills with both clients and technical staff Preferred Skills and Experience: Experience working with federal government clients Experience with Oracle/DB2/SQLServer/MySQl/Terradata Experience with Databricks, PySpark, Liquibase, DMS Experience in database administration Experience with Agile methodology and use of Jira for tracking Must be willing to learn DB2 if not already a skill set About Us: Technology Consultants Inc has been a trusted partner in delivering innovative IT and data solutions to government clients. Our clients rely on us for our deep technical expertise, commitment to excellence, and ability to solve complex technology challenges.
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
08/07/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
Utah Transit Authority Description Are you a devoted servant in your community with a passion for safety and security? Help UTA keep moving forward in our initiative to keep our employees and riders safe. As our Video Security Specialist, you will take a key role in making sure our police and security guards have what they need and know what they need to know to resolve security issues as they arise. As our Video Security Specialist, you will: Monitor security cameras in real-time and promptly respond to any suspicious or criminal activity observed. Receive calls and provide assistance to law enforcement agencies. Document and maintain accurate records of incidents, actions taken, and outcomes in a centralized database. Monitor alarms, notifications and UTA analytics from current Video Management System. Develop and maintain positive working relationships within the organization and with public agencies. MINIMUM QUALIFICATIONS EXPERIENCE/EDUCATION/TRAINING: Experience in a similar role, preferably in a security monitoring center or law enforcement dispatch. High school diploma or equivalent. Additional relevant certifications or training in security, surveillance, or law enforcement desirable. CPR certification or first-aid training preferred. KNOWLEDGE/SKILLS/ABILITIES: Video surveillance systems and familiarity with Video Management Systems (e.g., Milestone, Samsara, and Safety Vision). Knowledge of eForce software preferred. Local laws and regulations related to security and surveillance related to security. Proficiency in Microsoft Office Suite. Type at least 40 WPM. Excellent verbal and written communication skills. Maintain confidential and sensitive information with diplomacy. Remain calm and professional under pressure. Interpret and communicate internal corporate policies, procedures, and protocols. Strong attention to detail, with the ability to accurately document and report incidents. Organize and maintain records, systems, and projects. Operate two-way radios and communication console equipment. Work in a fast-paced, team environment. Ability to multitask and make quick decisions in critical situations. Successfully pass a thorough background investigation conducted by the Bureau of Criminal Investigation (BCI) to meet employment requirements. This job requires regular and predictable attendance. - OR - An equivalent combination of relevant education and experience. UTA reserves the right to determine the equivalencies of education and experience. Shift Information: Monday - Friday, 5:00 PM to 12:00 AM Pay Rate: $18.13 per hour If interested, apply before: Monday August 17th by 11:59 PM MST As a part-time Administrative Employee, your Total Rewards Benefits Package will include: 11 days of paid time off (6.5 vacation days and 4.5 sick days). Increase in paid time off with tenure at UTA. 10 paid holidays and two (2) floating holidays per year. Training, development, and career advancement opportunities. Employee assistance program - includes counseling, legal services, financial planning, etc. 457 Contribution Plan, available for immediate contributions and company matching. Free transit passes for employees, their spouses, and their dependent children. UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness. Discounted cell phone plans with T-Mobile. Pet insurance plan options (tailored plan coverage based on pet's health and needs). PM21 Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two work days' notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use. PI7a7ebf547d45-9574
08/07/2026
Full time
Utah Transit Authority Description Are you a devoted servant in your community with a passion for safety and security? Help UTA keep moving forward in our initiative to keep our employees and riders safe. As our Video Security Specialist, you will take a key role in making sure our police and security guards have what they need and know what they need to know to resolve security issues as they arise. As our Video Security Specialist, you will: Monitor security cameras in real-time and promptly respond to any suspicious or criminal activity observed. Receive calls and provide assistance to law enforcement agencies. Document and maintain accurate records of incidents, actions taken, and outcomes in a centralized database. Monitor alarms, notifications and UTA analytics from current Video Management System. Develop and maintain positive working relationships within the organization and with public agencies. MINIMUM QUALIFICATIONS EXPERIENCE/EDUCATION/TRAINING: Experience in a similar role, preferably in a security monitoring center or law enforcement dispatch. High school diploma or equivalent. Additional relevant certifications or training in security, surveillance, or law enforcement desirable. CPR certification or first-aid training preferred. KNOWLEDGE/SKILLS/ABILITIES: Video surveillance systems and familiarity with Video Management Systems (e.g., Milestone, Samsara, and Safety Vision). Knowledge of eForce software preferred. Local laws and regulations related to security and surveillance related to security. Proficiency in Microsoft Office Suite. Type at least 40 WPM. Excellent verbal and written communication skills. Maintain confidential and sensitive information with diplomacy. Remain calm and professional under pressure. Interpret and communicate internal corporate policies, procedures, and protocols. Strong attention to detail, with the ability to accurately document and report incidents. Organize and maintain records, systems, and projects. Operate two-way radios and communication console equipment. Work in a fast-paced, team environment. Ability to multitask and make quick decisions in critical situations. Successfully pass a thorough background investigation conducted by the Bureau of Criminal Investigation (BCI) to meet employment requirements. This job requires regular and predictable attendance. - OR - An equivalent combination of relevant education and experience. UTA reserves the right to determine the equivalencies of education and experience. Shift Information: Monday - Friday, 5:00 PM to 12:00 AM Pay Rate: $18.13 per hour If interested, apply before: Monday August 17th by 11:59 PM MST As a part-time Administrative Employee, your Total Rewards Benefits Package will include: 11 days of paid time off (6.5 vacation days and 4.5 sick days). Increase in paid time off with tenure at UTA. 10 paid holidays and two (2) floating holidays per year. Training, development, and career advancement opportunities. Employee assistance program - includes counseling, legal services, financial planning, etc. 457 Contribution Plan, available for immediate contributions and company matching. Free transit passes for employees, their spouses, and their dependent children. UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness. Discounted cell phone plans with T-Mobile. Pet insurance plan options (tailored plan coverage based on pet's health and needs). PM21 Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two work days' notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use. PI7a7ebf547d45-9574
GIS & Data Specialist 1 Montgomery & Associates (M&A) is seeking a GIS & Data Specialist to join our growing team at our Tucson, Arizona, headquarters. This position will provide general, entry-level technical support to hydrologic projects, as well as assist with GIS data production and project deliverables including data compilation, data management and editing, data analysis, quality assurance, and cartographic services, which will be a priority. The GIS & Data Specialist 1 will also be part of an active team responsible for the implementation of web-based data applications and database management related to the company's custom data management system. This position is intended to be full-time, with flexibility that may allow for a reduced work week. We encourage you to apply if you have experience with ESRI's ArcGIS software products-including ArcGIS Pro-and online mapping and data collection applications. We're looking for a self-motivated professional capable of implementing existing cartographic styles, data management schemas, and workflows, as well as developing new solutions independently as needed to meet project needs. Responsibilities Specific responsibilities include: Develop report-quality maps in ArcGIS Pro and other data plots, using company style guidelines Create and manage geospatial datasets, geodatabases, and relational databases Coordinate with project teams regarding GIS requirements and deliverables Conduct geospatial data analysis for projects Provide support for M&A's custom data management system, including data entry and data management for projects Support mobile data collection activities using Esri field applications (Field Maps, Survey123) Create and maintain web-based maps and applications using ArcGIS Online and customized applications Use artistic judgment to select appropriate design and layout for each illustration Perform other related duties as assigned Qualifications Ability to render illustrations for client-facing deliverables Ability to accurately and consistently complete work on schedule and with minimal supervision Ability to communicate and function in a fast paced, team-oriented environment Sufficient understanding of science to successfully create illustrations related to groundwater hydrology Excellent interpersonal and organizational skills Good analytical and problem-solving skills Academic degree in GIS, computer science, or related discipline Fundamental knowledge of the principles, methods, and practical application of ESRI's ArcGIS software-including ArcGIS Pro-general geoprocessing functionality, geodatabases, and coordinate systems Good practical understanding of data management in relational and geospatial databases At M&A, our mission is to promote a fulfilling and respectful work culture where employees collaborate to deliver pragmatic water resource solutions grounded in the principles of integrity, scientific rigor, and environmental responsibility. We are independently owned by practicing scientists who are committed to these values and to supporting our community partners. Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with technical training provided by the company Challenging and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, vision insurance, flexible Spending Account, HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Paid parental leave Employer matching 401k retirement plan We are an Equal Opportunity Employer. M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI809cb003ee03-0007
08/07/2026
Full time
GIS & Data Specialist 1 Montgomery & Associates (M&A) is seeking a GIS & Data Specialist to join our growing team at our Tucson, Arizona, headquarters. This position will provide general, entry-level technical support to hydrologic projects, as well as assist with GIS data production and project deliverables including data compilation, data management and editing, data analysis, quality assurance, and cartographic services, which will be a priority. The GIS & Data Specialist 1 will also be part of an active team responsible for the implementation of web-based data applications and database management related to the company's custom data management system. This position is intended to be full-time, with flexibility that may allow for a reduced work week. We encourage you to apply if you have experience with ESRI's ArcGIS software products-including ArcGIS Pro-and online mapping and data collection applications. We're looking for a self-motivated professional capable of implementing existing cartographic styles, data management schemas, and workflows, as well as developing new solutions independently as needed to meet project needs. Responsibilities Specific responsibilities include: Develop report-quality maps in ArcGIS Pro and other data plots, using company style guidelines Create and manage geospatial datasets, geodatabases, and relational databases Coordinate with project teams regarding GIS requirements and deliverables Conduct geospatial data analysis for projects Provide support for M&A's custom data management system, including data entry and data management for projects Support mobile data collection activities using Esri field applications (Field Maps, Survey123) Create and maintain web-based maps and applications using ArcGIS Online and customized applications Use artistic judgment to select appropriate design and layout for each illustration Perform other related duties as assigned Qualifications Ability to render illustrations for client-facing deliverables Ability to accurately and consistently complete work on schedule and with minimal supervision Ability to communicate and function in a fast paced, team-oriented environment Sufficient understanding of science to successfully create illustrations related to groundwater hydrology Excellent interpersonal and organizational skills Good analytical and problem-solving skills Academic degree in GIS, computer science, or related discipline Fundamental knowledge of the principles, methods, and practical application of ESRI's ArcGIS software-including ArcGIS Pro-general geoprocessing functionality, geodatabases, and coordinate systems Good practical understanding of data management in relational and geospatial databases At M&A, our mission is to promote a fulfilling and respectful work culture where employees collaborate to deliver pragmatic water resource solutions grounded in the principles of integrity, scientific rigor, and environmental responsibility. We are independently owned by practicing scientists who are committed to these values and to supporting our community partners. Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with technical training provided by the company Challenging and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, vision insurance, flexible Spending Account, HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Paid parental leave Employer matching 401k retirement plan We are an Equal Opportunity Employer. M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI809cb003ee03-0007
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
08/07/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
RETIREMENT CLEARINGHOUSE LLC
Charlotte, North Carolina
Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Work Opportunity This position will work in our Charlotte office every Tuesday. Candidates must reside in the Charlotte, NC area. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: Handle technical requests submitted by end users of RCH products and systems. Act quickly to analyze available data and determine root cause of the technical issues. Install and configure SQL database setups Implement database schemas, tables, views, and data objects based on best practices and company design standards Know and adhere to Enterprise Query Standards Work closely with the application support specialists and development team to implement data changes following company change management policies Work closely with the application support team on quarterly releases. Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. Optimize and tune SQL code using execution plans, system DMVs, and third-party tools Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: A culture that fosters a positive work life balance. Hybrid work opportunities. Competitive hourly rate with Bonus potential. 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) Paid holidays Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment 401k eligibility and 100% vesting with employer matching on day 1 of employment. Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: M-F Days EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, SQL, SSIS, SSRS, Hybrid, SQL DBA Division: Retirement Clearinghouse LLC QUALIFICATIONS Bachelor's Degree in Information Technology or related field A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Experience working with SQL server Always ON Availability Groups High level of knowledge and adherence to Enterprise Query Standards High level of knowledge/Experience with T-SQL and PowerShell Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events Experience with Data warehousing and Data warehousing tools is a plus Experience with WhereScape Red is a plus Flexibility and the ability to work in a fast-paced environment Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Extreme attention to detail Superior organizational and time management skills Ability to multi-task, work independently and prioritize workload Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PIac589070d9a4-7931
08/06/2026
Full time
Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Work Opportunity This position will work in our Charlotte office every Tuesday. Candidates must reside in the Charlotte, NC area. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: Handle technical requests submitted by end users of RCH products and systems. Act quickly to analyze available data and determine root cause of the technical issues. Install and configure SQL database setups Implement database schemas, tables, views, and data objects based on best practices and company design standards Know and adhere to Enterprise Query Standards Work closely with the application support specialists and development team to implement data changes following company change management policies Work closely with the application support team on quarterly releases. Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. Optimize and tune SQL code using execution plans, system DMVs, and third-party tools Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: A culture that fosters a positive work life balance. Hybrid work opportunities. Competitive hourly rate with Bonus potential. 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) Paid holidays Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment 401k eligibility and 100% vesting with employer matching on day 1 of employment. Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: M-F Days EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, SQL, SSIS, SSRS, Hybrid, SQL DBA Division: Retirement Clearinghouse LLC QUALIFICATIONS Bachelor's Degree in Information Technology or related field A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Experience working with SQL server Always ON Availability Groups High level of knowledge and adherence to Enterprise Query Standards High level of knowledge/Experience with T-SQL and PowerShell Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events Experience with Data warehousing and Data warehousing tools is a plus Experience with WhereScape Red is a plus Flexibility and the ability to work in a fast-paced environment Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Extreme attention to detail Superior organizational and time management skills Ability to multi-task, work independently and prioritize workload Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PIac589070d9a4-7931
Urban Redevelopment Authority of Pittsburgh
Pittsburgh, Pennsylvania
This Client Relations Specialist serves as the primary administrative support professional within the Housing Department at the Urban Redevelopment Authority of Pittsburgh (URA). The Housing Department provides a portfolio of housing programs to both developers and consumers in the City of Pittsburgh while also partnering with a non-profit URA affiliate that specializes in single-family for sale housing development. The Client Relations Specialist is responsible for providing a responsive, compassionate, and accessible front door for clients seeking to access the programs and services of the Housing Department. The primary responsibilities include providing administrative support for the housing programs, coordinating a central intake process for departmental communications, and maintaining client records and files. The Client Relations Specialist will also provide administrative support to the department leadership and staff. Job title: Client Relations Specialist Department: Housing Department Divisional Unit: Lending & Investments Starting Salary: $50,000 Annually Reports to: Senior Director of Real Estate Essential Functions and Responsibilities: Efficiently service a high call and high email volume daily while providing a professional and compassionate customer service experience Serve as the lead on housing intake and consultation process and facilitate referrals for potential clients to appropriate URA programs or to URA external partners relevant to the specific needs of the individual's circumstances Assist with general administrative tasks for various programs which may include check requests, scheduling and meeting coordination, large mailings, data entry into various systems, running reports from various systems, maintain invoicing systems, draft marketing materials, maintain system databases such as SharePoint, NetSuite, Portfol, scanning, copying, creating PowerPoints, etc. Coordinate centralized intake process with department leadership for residential & consumer programs and maintain intake records as a part of our NetSuite database for all client inquiries and applications. Assist in the coordination and execution of all departmental in-person application and orientation events Assist in the taking of meeting minutes for relevant advisory board meetings. Assist in the preparation of relevant advisory board meeting materials and presentations. Assist with tracking and making edits to various systems like but not limited to budget trackers and the URA website. Attend community meetings, assist in presenting housing programs, and/or help department organize and lead outreach events including all Housing Opportunity Fund survey events. Assist with the utilization of federal invoicing systems. Other duties as assigned. Position Requirements and Qualifications: High School Diploma and Five (5) OR Associate's Degree and Two (2) years of experience in customer service, client support, operations, or administrative support roles. Experience coordinating meetings and events and attention to timeliness on all work products. Excellent communication skills, including verbal, written, and public speaking Experience in MS Office Suite products, including SharePoint Ability to work some weekend hours for community outreach events (5%) Preferred Qualifications: Bachelor's Degree in Public Policy, Social Work, Business, Communications, Public Relations, or a related field. Customer Relationship Management (CRM) database experience Interest in affordable housing concepts and programs Experience in a lending, banking, financial management, clinical, or social services setting preferred Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, including travel to County and City offices Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching. Must be able to talk, listen and speak clearly on telephone. Disclaimers: The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual orientation, g ender identity/expression, political, and/or union affiliation. AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA. PM22 Compensation details: 0 Yearly Salary PI6085ac2f5-
08/06/2026
Full time
This Client Relations Specialist serves as the primary administrative support professional within the Housing Department at the Urban Redevelopment Authority of Pittsburgh (URA). The Housing Department provides a portfolio of housing programs to both developers and consumers in the City of Pittsburgh while also partnering with a non-profit URA affiliate that specializes in single-family for sale housing development. The Client Relations Specialist is responsible for providing a responsive, compassionate, and accessible front door for clients seeking to access the programs and services of the Housing Department. The primary responsibilities include providing administrative support for the housing programs, coordinating a central intake process for departmental communications, and maintaining client records and files. The Client Relations Specialist will also provide administrative support to the department leadership and staff. Job title: Client Relations Specialist Department: Housing Department Divisional Unit: Lending & Investments Starting Salary: $50,000 Annually Reports to: Senior Director of Real Estate Essential Functions and Responsibilities: Efficiently service a high call and high email volume daily while providing a professional and compassionate customer service experience Serve as the lead on housing intake and consultation process and facilitate referrals for potential clients to appropriate URA programs or to URA external partners relevant to the specific needs of the individual's circumstances Assist with general administrative tasks for various programs which may include check requests, scheduling and meeting coordination, large mailings, data entry into various systems, running reports from various systems, maintain invoicing systems, draft marketing materials, maintain system databases such as SharePoint, NetSuite, Portfol, scanning, copying, creating PowerPoints, etc. Coordinate centralized intake process with department leadership for residential & consumer programs and maintain intake records as a part of our NetSuite database for all client inquiries and applications. Assist in the coordination and execution of all departmental in-person application and orientation events Assist in the taking of meeting minutes for relevant advisory board meetings. Assist in the preparation of relevant advisory board meeting materials and presentations. Assist with tracking and making edits to various systems like but not limited to budget trackers and the URA website. Attend community meetings, assist in presenting housing programs, and/or help department organize and lead outreach events including all Housing Opportunity Fund survey events. Assist with the utilization of federal invoicing systems. Other duties as assigned. Position Requirements and Qualifications: High School Diploma and Five (5) OR Associate's Degree and Two (2) years of experience in customer service, client support, operations, or administrative support roles. Experience coordinating meetings and events and attention to timeliness on all work products. Excellent communication skills, including verbal, written, and public speaking Experience in MS Office Suite products, including SharePoint Ability to work some weekend hours for community outreach events (5%) Preferred Qualifications: Bachelor's Degree in Public Policy, Social Work, Business, Communications, Public Relations, or a related field. Customer Relationship Management (CRM) database experience Interest in affordable housing concepts and programs Experience in a lending, banking, financial management, clinical, or social services setting preferred Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, including travel to County and City offices Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching. Must be able to talk, listen and speak clearly on telephone. Disclaimers: The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual orientation, g ender identity/expression, political, and/or union affiliation. AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA. PM22 Compensation details: 0 Yearly Salary PI6085ac2f5-
GIS & Data Specialist 1 Montgomery & Associates (M&A) is seeking a GIS & Data Specialist to join our growing team at our Tucson, Arizona, headquarters. This position will provide general, entry-level technical support to hydrologic projects, as well as assist with GIS data production and project deliverables including data compilation, data management and editing, data analysis, quality assurance, and cartographic services, which will be a priority. The GIS & Data Specialist 1 will also be part of an active team responsible for the implementation of web-based data applications and database management related to the company's custom data management system. This position is intended to be full-time, with flexibility that may allow for a reduced work week. We encourage you to apply if you have experience with ESRI's ArcGIS software products-including ArcGIS Pro-and online mapping and data collection applications. We're looking for a self-motivated professional capable of implementing existing cartographic styles, data management schemas, and workflows, as well as developing new solutions independently as needed to meet project needs. Responsibilities Specific responsibilities include: Develop report-quality maps in ArcGIS Pro and other data plots, using company style guidelines Create and manage geospatial datasets, geodatabases, and relational databases Coordinate with project teams regarding GIS requirements and deliverables Conduct geospatial data analysis for projects Provide support for M&A's custom data management system, including data entry and data management for projects Support mobile data collection activities using Esri field applications (Field Maps, Survey123) Create and maintain web-based maps and applications using ArcGIS Online and customized applications Use artistic judgment to select appropriate design and layout for each illustration Perform other related duties as assigned Qualifications Ability to render illustrations for client-facing deliverables Ability to accurately and consistently complete work on schedule and with minimal supervision Ability to communicate and function in a fast paced, team-oriented environment Sufficient understanding of science to successfully create illustrations related to groundwater hydrology Excellent interpersonal and organizational skills Good analytical and problem-solving skills Academic degree in GIS, computer science, or related discipline Fundamental knowledge of the principles, methods, and practical application of ESRI's ArcGIS software-including ArcGIS Pro-general geoprocessing functionality, geodatabases, and coordinate systems Good practical understanding of data management in relational and geospatial databases At M&A, our mission is to promote a fulfilling and respectful work culture where employees collaborate to deliver pragmatic water resource solutions grounded in the principles of integrity, scientific rigor, and environmental responsibility. We are independently owned by practicing scientists who are committed to these values and to supporting our community partners. Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with technical training provided by the company Challenging and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, vision insurance, flexible Spending Account, HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Paid parental leave Employer matching 401k retirement plan We are an Equal Opportunity Employer. M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI5b36c5-
08/03/2026
Full time
GIS & Data Specialist 1 Montgomery & Associates (M&A) is seeking a GIS & Data Specialist to join our growing team at our Tucson, Arizona, headquarters. This position will provide general, entry-level technical support to hydrologic projects, as well as assist with GIS data production and project deliverables including data compilation, data management and editing, data analysis, quality assurance, and cartographic services, which will be a priority. The GIS & Data Specialist 1 will also be part of an active team responsible for the implementation of web-based data applications and database management related to the company's custom data management system. This position is intended to be full-time, with flexibility that may allow for a reduced work week. We encourage you to apply if you have experience with ESRI's ArcGIS software products-including ArcGIS Pro-and online mapping and data collection applications. We're looking for a self-motivated professional capable of implementing existing cartographic styles, data management schemas, and workflows, as well as developing new solutions independently as needed to meet project needs. Responsibilities Specific responsibilities include: Develop report-quality maps in ArcGIS Pro and other data plots, using company style guidelines Create and manage geospatial datasets, geodatabases, and relational databases Coordinate with project teams regarding GIS requirements and deliverables Conduct geospatial data analysis for projects Provide support for M&A's custom data management system, including data entry and data management for projects Support mobile data collection activities using Esri field applications (Field Maps, Survey123) Create and maintain web-based maps and applications using ArcGIS Online and customized applications Use artistic judgment to select appropriate design and layout for each illustration Perform other related duties as assigned Qualifications Ability to render illustrations for client-facing deliverables Ability to accurately and consistently complete work on schedule and with minimal supervision Ability to communicate and function in a fast paced, team-oriented environment Sufficient understanding of science to successfully create illustrations related to groundwater hydrology Excellent interpersonal and organizational skills Good analytical and problem-solving skills Academic degree in GIS, computer science, or related discipline Fundamental knowledge of the principles, methods, and practical application of ESRI's ArcGIS software-including ArcGIS Pro-general geoprocessing functionality, geodatabases, and coordinate systems Good practical understanding of data management in relational and geospatial databases At M&A, our mission is to promote a fulfilling and respectful work culture where employees collaborate to deliver pragmatic water resource solutions grounded in the principles of integrity, scientific rigor, and environmental responsibility. We are independently owned by practicing scientists who are committed to these values and to supporting our community partners. Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with technical training provided by the company Challenging and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, vision insurance, flexible Spending Account, HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Paid parental leave Employer matching 401k retirement plan We are an Equal Opportunity Employer. M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI5b36c5-
GreenState Credit Union MAC Specialist I US-IA-North Liberty Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers Reporting Relationship Reports to the Member Assistance Center Service Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9c1f009bcef7-8337
08/02/2026
Full time
GreenState Credit Union MAC Specialist I US-IA-North Liberty Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers Reporting Relationship Reports to the Member Assistance Center Service Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9c1f009bcef7-8337
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/28/2026
Full time
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/15/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice. Responsibilities: Ensure successful technology development utilizing Agile / DevOps methodologies of complex systems and solutions Lead entire development life cycles with software engineering best practices, including setting coding standards, performing code reviews, running SCRUMs with JIRA expertise, source control management (Git, Sourcetree, etc.), configuring continuous integration, and continuous delivery systems (Jenkins, Nexus, Docker, etc.) Learn / analyze existing codebases / systems for the full stack and develop code as needed to support products and solutions (Technologies include: Cloud native IaaS / PaaS (Azure, AWS), Web UI frameworks (Angular, React, etc.), API definition (RAML, Swagger, JSON), Backend (Java, Databases, etc.), Integrations (ESB, legacy system integration, etc.) Help architect new applications by evaluating technologies working with solution architects and product managers Oversight of all documentation to ensure the development team are efficient / effective (technical details, setup information, standards, environments, etc.) Qualifications: A minimum of three years of technical full-stack development experience; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Deep understanding of Full-Stack development, including modern UI and backend coding fundamentals (JavaScript core best practices, object-oriented design, data structures, API design, complex problem solving, etc.) Proficiency with at least one modern JavaScript framework (Angular2/4, ReactJs, etc.), backend / AP RESTful service (Java with SpringMVC, etc.), cloud native solutions utilizing Azure / AWS, and DevOps tooling platforms (Jenkins, Ansible, Chef, or similar) Experience working with relational and non-relational databases (SQL Server, cosmos database, etc.) Ability to travel as required to support firm engagements Applicant must possess or be eligible for a U.S. Government clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
07/14/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice. Responsibilities: Ensure successful technology development utilizing Agile / DevOps methodologies of complex systems and solutions Lead entire development life cycles with software engineering best practices, including setting coding standards, performing code reviews, running SCRUMs with JIRA expertise, source control management (Git, Sourcetree, etc.), configuring continuous integration, and continuous delivery systems (Jenkins, Nexus, Docker, etc.) Learn / analyze existing codebases / systems for the full stack and develop code as needed to support products and solutions (Technologies include: Cloud native IaaS / PaaS (Azure, AWS), Web UI frameworks (Angular, React, etc.), API definition (RAML, Swagger, JSON), Backend (Java, Databases, etc.), Integrations (ESB, legacy system integration, etc.) Help architect new applications by evaluating technologies working with solution architects and product managers Oversight of all documentation to ensure the development team are efficient / effective (technical details, setup information, standards, environments, etc.) Qualifications: A minimum of three years of technical full-stack development experience; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Deep understanding of Full-Stack development, including modern UI and backend coding fundamentals (JavaScript core best practices, object-oriented design, data structures, API design, complex problem solving, etc.) Proficiency with at least one modern JavaScript framework (Angular2/4, ReactJs, etc.), backend / AP RESTful service (Java with SpringMVC, etc.), cloud native solutions utilizing Azure / AWS, and DevOps tooling platforms (Jenkins, Ansible, Chef, or similar) Experience working with relational and non-relational databases (SQL Server, cosmos database, etc.) Ability to travel as required to support firm engagements Applicant must possess or be eligible for a U.S. Government clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.