The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As the senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management. Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience on both DCO and DCEO systems. Though operating independently, a physical security team works closely with these functions to protect people, assets, and customer data. The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues. As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance. Key job responsibilities - Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams - Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost - Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions - Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management - Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs - Lead safety, security, and availability incident response, management, and resolution - Improve operational processes, procedures, methods, and tools continuously About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. BASIC QUALIFICATIONS - 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience - Bachelor's or Master's degree in Engineering, Computer Science or a related field, or relevant industry experience - Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication - Proven ability to hire, develop and manage high-performing geographically distributed technical teams - Excellent written and verbal communications skills PREFERRED QUALIFICATIONS - Knowledge of mechanical, electrical, and controls systems for critical infrastructures - Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma - Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Jeffersonville - 182 500.00 USD annually
05/17/2026
Full time
The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As the senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management. Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience on both DCO and DCEO systems. Though operating independently, a physical security team works closely with these functions to protect people, assets, and customer data. The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues. As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance. Key job responsibilities - Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams - Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost - Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions - Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management - Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs - Lead safety, security, and availability incident response, management, and resolution - Improve operational processes, procedures, methods, and tools continuously About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. BASIC QUALIFICATIONS - 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience - Bachelor's or Master's degree in Engineering, Computer Science or a related field, or relevant industry experience - Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication - Proven ability to hire, develop and manage high-performing geographically distributed technical teams - Excellent written and verbal communications skills PREFERRED QUALIFICATIONS - Knowledge of mechanical, electrical, and controls systems for critical infrastructures - Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma - Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Jeffersonville - 182 500.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Data Center Planning Team is searching for a Sr. Program Manager to lead and support the global infrastructure demand and supply planning processes for multiple AWS regions. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will oversee the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, including supporting the acquisition of long lead infrastructure for the AWS regions you own. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the Infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership. If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment and driving long range business strategy, this is the role for you. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact? Come, build the future with us. Key job responsibilities • Execute demand planning processes resulting in strategic alignment across multiple stakeholders to develop infrastructure capacity plans for the acquisition of data center space and power. • Review long term supply solutions and collaborate with Business Dev and Capacity planning stakeholders to ensure long term demand is met. • Program manage and support activities required to gain capital expenditure approval for data center infrastructure. • Dive deep into planning models to identify risks and opportunities for region health and resolve constraints by negotiating across demand and supply owners. • Conduct scenario and root-cause analysis to make data-driven recommendations which inform data center capacity acquisition decisions. • Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management. • Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms. • Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from leadership. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS - 3+ years of driving process improvements experience - Master's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 115 000.00 USD annually
05/17/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Data Center Planning Team is searching for a Sr. Program Manager to lead and support the global infrastructure demand and supply planning processes for multiple AWS regions. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will oversee the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, including supporting the acquisition of long lead infrastructure for the AWS regions you own. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the Infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership. If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment and driving long range business strategy, this is the role for you. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact? Come, build the future with us. Key job responsibilities • Execute demand planning processes resulting in strategic alignment across multiple stakeholders to develop infrastructure capacity plans for the acquisition of data center space and power. • Review long term supply solutions and collaborate with Business Dev and Capacity planning stakeholders to ensure long term demand is met. • Program manage and support activities required to gain capital expenditure approval for data center infrastructure. • Dive deep into planning models to identify risks and opportunities for region health and resolve constraints by negotiating across demand and supply owners. • Conduct scenario and root-cause analysis to make data-driven recommendations which inform data center capacity acquisition decisions. • Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management. • Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms. • Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from leadership. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS - 3+ years of driving process improvements experience - Master's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 115 000.00 USD annually
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a " Most Admired Company " in the healthcare wholesaler category by FORTUNE, a " Best Place to Work " by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit . We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Job Summary McKesson Customer Distribution Experience PMO is currently seeking a Sr. Strategic Business Consultant responsible for the management and delivery of strategic initiatives. The Consultant will manage cross-functional teams to deliver projects within scope, budget, timeline and with focused outcomes. In addition, the Consultant must act in a consultative manner to assist business partners in analysis of business processes, and in systems and users' needs in relation to the business requirements identified. The Consultant should also champion the different project/program methodologies, including Agile/SAFe framework to drive a more nimble and agile project experience within the organization and with our business partners. Finally, the Consultant will act as the project liaison with business partners/vendors, both internal and external to McKesson. The Consultant will plan, organize, monitor and manage several strategic initiatives (project portfolio), and is able to collaboratively co-manage projects with other Strategic Business Consultants, ensures the appropriate plans are in place to resolve any issues or project health deficiencies, and can provide clear and consistent communications across the organization. Key Responsibilities Leads the development of business cases for internal strategic projects, whose goals align with the enterprise vision, mission, and business strategies of the organization. Provide strategic and tactical direction for all aspects of delivery of a process. Extremely consultative and provides partners with alternate solutions and recommendations for processes, systems, and solutions. Conducts business analysis activities using different methodologies as needed for each project. Develops detailed project plans, implementation schedules, project cost estimates, resource plans, and budgets. Coordinates activities, defines deliverables and milestones, and participates in team assignments. Sets and controls scope. Identifies project critical path and dependencies to other ongoing initiatives within the businesses. Identifies project risks and possible mitigations. Takes lead in change management process for each project; anticipates change leadership needs for business. Ability to design, develop, or modify business processes, with identification of bottlenecks and process capacities. Ability to map as-is and to-be business processes. Collaborates with business partners to devise/modify processes to solve complex problems and/or improve existing processes. Ability to understand and articulate the To-Be vision and to champion it across the organization. Tracks project issues through resolution during pre- and post-implementation phases. Manage project activities and tasks, monitor processes, and any business, IT, technical issue resolutions. Leads/conducts/participates in all aspects of the project, including requirements identification, analysis, design and development, testing (including User Acceptance Testing), and training. Manages and monitors project budget and timeline. Facilitates and participates in daily scrum, sprint planning, and retrospective meetings. Facilitates, in collaboration with IT partners and business, the backlog grooming process and works with the product, development, and business teams to size features, enhancements, understand dependencies, constraints, risks, etc. Supports improvement of project delivery through process improvement and operational excellence. Coaches and mentors team in the adoption and maturity of the Agile/SAFe methodologies. Provide regular project status updates to stakeholders and business leadership. Collaborates with external vendors on various project delivery assessments and initiatives. Manages the integration of vendor tasks, and tracks vendor deliverables. Provides thought leadership on initiatives gained through research and benchmarking analysis as needed; anticipate trends and ensure appropriate solutions for the business. Demonstrated strong, collaborative working relationships with key stakeholders. Measures the project solution benefits and key measures of success post-implementation to ensure project benefits are realized. Minimum Experience Requirements & Education 7+ years project management or relevant experience, ideally at McKesson/in healthcare industry. Bachelor's degree in business, technical or healthcare related field or equivalent. PMP Certification a plus. Critical Skills 7+ years of experience managing strategic initiatives, preferably with process and technology focus. 5+ years of consultative experience in a project management-type role. Tenured, proven track record managing cross-functional projects ranging in size, complexity, and impact; experience in all aspects of project management to ensure proper resource management/utilization, delivery against scheduled commitments, risk mitigation, issue management, and effective management of client expectations. Demonstrated leadership, managerial, consultative, collaborative, influencing and negotiation skills. Demonstrated change leadership capabilities and knowledge. Strong analytical background to understand how to leverage data to influence business decisions. Demonstrated ability to build high trust relationships with key stakeholders (including business partners and vendors) and ability to communicate with and influence senior level executives. Demonstrated utilization of project management methodologies, especially Agile / SAFe project delivery. Strong financial and business acumen with ability to create and defend a business case to show value/benefit of project initiatives. Experience with organizational, process, and technology projects as well as change leadership best practices. Demonstrated conflict resolution and problem-solving skills with focus on openness, honesty, and respect. Ability to be flexible and quickly adapt to change and high growth environments. Ability to manage a portfolio of diverse projects across multiple business partners with multiple geographical locations. Proven ability to coach, mentor and motivate project team members. Demonstrated ability to measure and achieve projective objectives. Exceptional communication skills- written, verbal, presentation, and meeting facilitation. Outstanding organizational skills with a high attention to detail. Additional Knowledge & Skills Ability to work in a constantly changing environment. Knowledge of Salesforce technology, chatbots, artificial intelligence. Six Sigma Black Belt or Green Belt preferred. Prior experience with Salesforce technology projects. Agile / SAFe working knowledge and experience in data analytics. Experience working as a project manager or process consultant in a supply chain organization (distribution/logistics, contact center, inventory, etc.) environment. Proficient in all MS Office products. Working knowledge of Visio and project/program management software. Work Environment Fully remote work environment. Able to travel domestically 10% of the time. If the selected candidate lives within a 50-mile radius of our Irving Office, the Employee will have a hybrid schedule and be required to work on-site a minimum of two (2) days per week, with the remaining days worked remotely . click apply for full job details
05/15/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a " Most Admired Company " in the healthcare wholesaler category by FORTUNE, a " Best Place to Work " by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit . We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Job Summary McKesson Customer Distribution Experience PMO is currently seeking a Sr. Strategic Business Consultant responsible for the management and delivery of strategic initiatives. The Consultant will manage cross-functional teams to deliver projects within scope, budget, timeline and with focused outcomes. In addition, the Consultant must act in a consultative manner to assist business partners in analysis of business processes, and in systems and users' needs in relation to the business requirements identified. The Consultant should also champion the different project/program methodologies, including Agile/SAFe framework to drive a more nimble and agile project experience within the organization and with our business partners. Finally, the Consultant will act as the project liaison with business partners/vendors, both internal and external to McKesson. The Consultant will plan, organize, monitor and manage several strategic initiatives (project portfolio), and is able to collaboratively co-manage projects with other Strategic Business Consultants, ensures the appropriate plans are in place to resolve any issues or project health deficiencies, and can provide clear and consistent communications across the organization. Key Responsibilities Leads the development of business cases for internal strategic projects, whose goals align with the enterprise vision, mission, and business strategies of the organization. Provide strategic and tactical direction for all aspects of delivery of a process. Extremely consultative and provides partners with alternate solutions and recommendations for processes, systems, and solutions. Conducts business analysis activities using different methodologies as needed for each project. Develops detailed project plans, implementation schedules, project cost estimates, resource plans, and budgets. Coordinates activities, defines deliverables and milestones, and participates in team assignments. Sets and controls scope. Identifies project critical path and dependencies to other ongoing initiatives within the businesses. Identifies project risks and possible mitigations. Takes lead in change management process for each project; anticipates change leadership needs for business. Ability to design, develop, or modify business processes, with identification of bottlenecks and process capacities. Ability to map as-is and to-be business processes. Collaborates with business partners to devise/modify processes to solve complex problems and/or improve existing processes. Ability to understand and articulate the To-Be vision and to champion it across the organization. Tracks project issues through resolution during pre- and post-implementation phases. Manage project activities and tasks, monitor processes, and any business, IT, technical issue resolutions. Leads/conducts/participates in all aspects of the project, including requirements identification, analysis, design and development, testing (including User Acceptance Testing), and training. Manages and monitors project budget and timeline. Facilitates and participates in daily scrum, sprint planning, and retrospective meetings. Facilitates, in collaboration with IT partners and business, the backlog grooming process and works with the product, development, and business teams to size features, enhancements, understand dependencies, constraints, risks, etc. Supports improvement of project delivery through process improvement and operational excellence. Coaches and mentors team in the adoption and maturity of the Agile/SAFe methodologies. Provide regular project status updates to stakeholders and business leadership. Collaborates with external vendors on various project delivery assessments and initiatives. Manages the integration of vendor tasks, and tracks vendor deliverables. Provides thought leadership on initiatives gained through research and benchmarking analysis as needed; anticipate trends and ensure appropriate solutions for the business. Demonstrated strong, collaborative working relationships with key stakeholders. Measures the project solution benefits and key measures of success post-implementation to ensure project benefits are realized. Minimum Experience Requirements & Education 7+ years project management or relevant experience, ideally at McKesson/in healthcare industry. Bachelor's degree in business, technical or healthcare related field or equivalent. PMP Certification a plus. Critical Skills 7+ years of experience managing strategic initiatives, preferably with process and technology focus. 5+ years of consultative experience in a project management-type role. Tenured, proven track record managing cross-functional projects ranging in size, complexity, and impact; experience in all aspects of project management to ensure proper resource management/utilization, delivery against scheduled commitments, risk mitigation, issue management, and effective management of client expectations. Demonstrated leadership, managerial, consultative, collaborative, influencing and negotiation skills. Demonstrated change leadership capabilities and knowledge. Strong analytical background to understand how to leverage data to influence business decisions. Demonstrated ability to build high trust relationships with key stakeholders (including business partners and vendors) and ability to communicate with and influence senior level executives. Demonstrated utilization of project management methodologies, especially Agile / SAFe project delivery. Strong financial and business acumen with ability to create and defend a business case to show value/benefit of project initiatives. Experience with organizational, process, and technology projects as well as change leadership best practices. Demonstrated conflict resolution and problem-solving skills with focus on openness, honesty, and respect. Ability to be flexible and quickly adapt to change and high growth environments. Ability to manage a portfolio of diverse projects across multiple business partners with multiple geographical locations. Proven ability to coach, mentor and motivate project team members. Demonstrated ability to measure and achieve projective objectives. Exceptional communication skills- written, verbal, presentation, and meeting facilitation. Outstanding organizational skills with a high attention to detail. Additional Knowledge & Skills Ability to work in a constantly changing environment. Knowledge of Salesforce technology, chatbots, artificial intelligence. Six Sigma Black Belt or Green Belt preferred. Prior experience with Salesforce technology projects. Agile / SAFe working knowledge and experience in data analytics. Experience working as a project manager or process consultant in a supply chain organization (distribution/logistics, contact center, inventory, etc.) environment. Proficient in all MS Office products. Working knowledge of Visio and project/program management software. Work Environment Fully remote work environment. Able to travel domestically 10% of the time. If the selected candidate lives within a 50-mile radius of our Irving Office, the Employee will have a hybrid schedule and be required to work on-site a minimum of two (2) days per week, with the remaining days worked remotely . click apply for full job details
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit Title: Network Engineer Level 3 Location: Hybrid (preferred) 1 day/week onsite - preferable to candidates within 1 hour of Charlotte, NC or Corning, NY. Duration: 12 Months with possibility of extension based on demand Schedule: M-F, 8 am - 5 pm. OT possible. Some flexibility may be required due to working with global teams. Travel Requirement - Potential travel of up to 30%, which may include international destinations. During critical projects may be higher. - 25% domestic / less than 5% international, if not 0 Description: Scope of Position: We are seeking an experienced and highly skilled Network Engineer to support our team. In this position, you will be at the forefront of designing, implementing, and optimizing innovative network solutions while providing technical expertise to the team. This role requires a deep understanding of advanced networking technologies, strong communication capabilities, and a commitment to driving excellence in network operations. As the Network Engineer, you will support key initiatives and act as a subject matter expert across a diverse range of networking technologies and platforms. If you have in-depth knowledge of SD-WAN, routing protocols such as BGP and OSPF and switching technologies (Arista and Cisco), combined with expertise in wireless networks (particularly MIST) and advanced automation skills using tools like Ansible and APIs for Infrastructure as Code, we want to hear from you. Experience in OT manufacturing environments is a strong plus! Responsibilities: - Network Architecture and Deployment Design and implement advanced network solutions for complex routing/switching environments using Arista, Cisco and MIST platforms, where network is deployed with Infrastructure as Code (IaC). - Routing and Switching Expertise Configure, troubleshoot, and optimize enterprise-grade routing protocols (BGP, OSPF) and switching technologies to ensure resilient and efficient network performance. - Wireless Network Engineering Architect and manage wireless infrastructure with a focus on MIST-based solutions, ensuring high availability, performance, and seamless user experience. - Network Automation and Scripting Develop and maintain automation workflows using Ansible, Terraform and other tools. Leverage APIs to enhance network scalability, reliability, and operational efficiency. - Cross-Functional Collaboration Partner with cross-functional teams to align network strategies with business goals. - Documentation and Standards Compliance Create and maintain comprehensive documentation for network designs, configurations, and SOPs. Ensure adherence to industry standards and internal governance policies. - Technology Evaluation and Innovation Assess emerging technologies, tools, and vendors to drive innovation and improve network performance, automation, and security posture. - Professional Development and Certification Stay current with industry certifications and trends to maintain technical leadership and support team growth. - Operational Support Participate in the on-call rotation to provide after-hours support and ensure network reliability. Education and Experience: - Bachelor's degree in Information Technology (minimum) - Minimum of 8 years of experience in IT as a Senior Network Engineer. - Relevant certifications such as CCNP, Arista ACE L5 or equivalent is highly preferred. - Arista certifications and MIST qualifications are a strong plus. Required Skills - Fluent in English, with excellent verbal and written communication skills - Strong interpersonal abilities to collaborate effectively across teams and stakeholders. - Proven ability to lead and contribute to cross-functional teams in dynamic global environments. - Skilled in prioritizing multiple initiatives and managing competing demands in fast-paced settings - Deep understanding of enterprise network technologies including LAN, SD-WAN. - Advanced proficiency in routing protocols such as BGP and OSPF, and switching technologies - Extensive knowledge of Cisco/Arista platforms, including configuration and optimization - Strong expertise in designing and managing wireless networks. - Advanced skills in network automation using Ansible, Python, and RESTful APIs - Familiarity with network monitoring and troubleshooting tools to ensure operational excellence Desired Skills - Hands-on experience with MIST wireless solutions, including design, deployment and performance optimization - Hands-on experience with cloud networking (e.g., AWS, Azure, Google Cloud) and hybrid cloud environments. - Proficiency with Arista, especially in data center and campus environments. - Financial acumen to support budgeting, cost analysis and vendor negotiations in network infrastructure. - Manufacturing industry experience preferred. Interview Process: 2 rounds - 45-minute video interviews. First round with direct manager and Architect, second round with Director. 3rd round possible if required for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Python, Ansible, RESTful APIs, Cisco/Arista
05/13/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit Title: Network Engineer Level 3 Location: Hybrid (preferred) 1 day/week onsite - preferable to candidates within 1 hour of Charlotte, NC or Corning, NY. Duration: 12 Months with possibility of extension based on demand Schedule: M-F, 8 am - 5 pm. OT possible. Some flexibility may be required due to working with global teams. Travel Requirement - Potential travel of up to 30%, which may include international destinations. During critical projects may be higher. - 25% domestic / less than 5% international, if not 0 Description: Scope of Position: We are seeking an experienced and highly skilled Network Engineer to support our team. In this position, you will be at the forefront of designing, implementing, and optimizing innovative network solutions while providing technical expertise to the team. This role requires a deep understanding of advanced networking technologies, strong communication capabilities, and a commitment to driving excellence in network operations. As the Network Engineer, you will support key initiatives and act as a subject matter expert across a diverse range of networking technologies and platforms. If you have in-depth knowledge of SD-WAN, routing protocols such as BGP and OSPF and switching technologies (Arista and Cisco), combined with expertise in wireless networks (particularly MIST) and advanced automation skills using tools like Ansible and APIs for Infrastructure as Code, we want to hear from you. Experience in OT manufacturing environments is a strong plus! Responsibilities: - Network Architecture and Deployment Design and implement advanced network solutions for complex routing/switching environments using Arista, Cisco and MIST platforms, where network is deployed with Infrastructure as Code (IaC). - Routing and Switching Expertise Configure, troubleshoot, and optimize enterprise-grade routing protocols (BGP, OSPF) and switching technologies to ensure resilient and efficient network performance. - Wireless Network Engineering Architect and manage wireless infrastructure with a focus on MIST-based solutions, ensuring high availability, performance, and seamless user experience. - Network Automation and Scripting Develop and maintain automation workflows using Ansible, Terraform and other tools. Leverage APIs to enhance network scalability, reliability, and operational efficiency. - Cross-Functional Collaboration Partner with cross-functional teams to align network strategies with business goals. - Documentation and Standards Compliance Create and maintain comprehensive documentation for network designs, configurations, and SOPs. Ensure adherence to industry standards and internal governance policies. - Technology Evaluation and Innovation Assess emerging technologies, tools, and vendors to drive innovation and improve network performance, automation, and security posture. - Professional Development and Certification Stay current with industry certifications and trends to maintain technical leadership and support team growth. - Operational Support Participate in the on-call rotation to provide after-hours support and ensure network reliability. Education and Experience: - Bachelor's degree in Information Technology (minimum) - Minimum of 8 years of experience in IT as a Senior Network Engineer. - Relevant certifications such as CCNP, Arista ACE L5 or equivalent is highly preferred. - Arista certifications and MIST qualifications are a strong plus. Required Skills - Fluent in English, with excellent verbal and written communication skills - Strong interpersonal abilities to collaborate effectively across teams and stakeholders. - Proven ability to lead and contribute to cross-functional teams in dynamic global environments. - Skilled in prioritizing multiple initiatives and managing competing demands in fast-paced settings - Deep understanding of enterprise network technologies including LAN, SD-WAN. - Advanced proficiency in routing protocols such as BGP and OSPF, and switching technologies - Extensive knowledge of Cisco/Arista platforms, including configuration and optimization - Strong expertise in designing and managing wireless networks. - Advanced skills in network automation using Ansible, Python, and RESTful APIs - Familiarity with network monitoring and troubleshooting tools to ensure operational excellence Desired Skills - Hands-on experience with MIST wireless solutions, including design, deployment and performance optimization - Hands-on experience with cloud networking (e.g., AWS, Azure, Google Cloud) and hybrid cloud environments. - Proficiency with Arista, especially in data center and campus environments. - Financial acumen to support budgeting, cost analysis and vendor negotiations in network infrastructure. - Manufacturing industry experience preferred. Interview Process: 2 rounds - 45-minute video interviews. First round with direct manager and Architect, second round with Director. 3rd round possible if required for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Python, Ansible, RESTful APIs, Cisco/Arista
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
05/01/2026
Full time
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
Research Software EngineerData Scientist (6104C) - 81524 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The problems facing our environment are becoming increasingly complex and they are outpacing efforts to address them. This includes challenges ranging from climate change, to the global extinction crisis, to issues associated with environmental justice. We must act both smarter and faster to head off severe consequences for people and the planet. Data Science approaches offer a transformative opportunity to increase both the rate and impact of environmental problem-solving. Launched in 2022, the Eric and Wendy Schmidt Center for Data Science and Environment (DSE) at Berkeley ( ) is a partnership between UC Berkeley's Department of Environmental Science, Policy, and Management and the Division of Computing, Data Science, and Society, with the financial support of Eric and Wendy Schmidt, working to take on these challenges. The Center aims to contribute to the global community who are similarly working to take on these challenges in four key areas: Generating ground-breaking computational/data science discoveries motivated by pressing environmental questions; Producing scalable solutions to critical threats facing the environment, powered by open-source tools; Deploying these solutions widely, taking advantage of modern cloud infrastructure and open data/open software, and maintaining a design philosophy of vendor neutrality to ensure that community needs are prioritized; Creating an enhanced pipeline of young environmental leaders connected to local communities and organizations to meet their needs and translate our research findings and technological developments into practical impacts. The success of this effort relies on people, our ability to build upon the success of others, and to make new contributions that allow others to build on what we create. The Schmidt Center for DSE is committed to diversity, equity, inclusion, and belonging. We aim to foster an environment that is safe and open to all work together with RCNR, CDSS, and Campus to continually learn and grow in our ability to do so. Position Summary At Data Science & Environment (DSE), our engineers play a critical role in developing and delivering all technical aspects of our project efforts. We are currently looking for a candidate with strong software development experience who can also understand and support the workflows and methodologies used in biodiversity data analysis and enhancing the accessibility of bioacoustics research methods. This work is in collaboration with our partners to advance the software of Soundhub (beta: ) - a platform to store, manage, and analyze bioacoustic data. This position will play a critical role in ensuring the performance, scalability, and reliability of the data infrastructure of Soundhub and related research workflows. You have a passion for using creative coding methods to help develop and implement workflows, visualizations, and other interactive data-enabled solutions. You're driven by a commitment to protecting the environment and wildlife, and you channel that passion into bringing people together to improve tools and advance training in bioacoustic methods. As an experienced data scientist/research software engineer, you are motivated to work across diverse disciplines, advance research, and collaborate with users to ensure that human-centered design informs every stage of software development. You will lead specific projects and also engage deeply with a collaborative technical team, and opportunities to contribute your expertise across multiple projects and program areas. For examples of our project areas, learn more about our current work at . Application Review Date The First Review Date for this job is 1/21/2026 Responsibilities Plans, designs, develops, modifies, debugs, deploys and evaluates data science / computational science research software technologies and visualizations. Ensures performance, scalability, and reliability of data infrastructure and software tools developed by the core technology team. Works closely with Program Manager, Senior Research Software Engineers, and domain scientists where applicable to perform these responsibilities and uses domain science knowledge where relevant. Analyzes existing software, scientific/data science code and interactive/static visualizations or works to formulate new logic for existing systems and algorithms. Contributes to research in biodiversity monitoring workflows, with an emphasis on improving accessibility of bioacoustics research methods. Works closely with Program Manager, Senior Research Software Engineers and the program team to develop data-enabled software solutions to a given environmental challenge. Understands and applies open research and development practices, community standards and department policies and procedures relating to work assignments. May serve as technical lead for a research and development project of moderate scope. Negotiate research and development project plans with interested collaborators, stakeholders and users as applicable. Contributes research and technical content to peer-reviewed publications and program outputs. Works both independently and in collaboration with the program team and stakeholders to design and implement technical solutions to environmental challenges. Works closely with the team Program Manager to prioritize work needs and opportunities to address given needs. Documents usage modes, capabilities, characteristics and performance of research codes/software/data visualizations. Publishes and presents, based on research and development work, results about data science techniques and tools, performance and algorithm enhancement in research venues to attract usage from domain science communities, or to promote latest technologies within the community. Leads collaborations with partners, researchers, and academic institutions to advance shared goals. Communicates technical program details effectively with a wide variety of audiences to ensure understanding and engagement with program stakeholders. Required Qualifications Intermediate knowledge of open data science/research software development Advanced skills, and demonstrated experience associated with deployment of data science applications, tools, and visualizations. Demonstrated ability to regularly interface with management. Demonstrated ability to contribute research and technical content to program outputs. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization and to external research and education audiences. Proven skills and experience in independently resolving broad computing/data problems using introductory and/or intermediate principles. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Proven ability to successfully work on multiple concurrent projects. Proven ability to understand research computing/data needs, mapping use cases to requirements and how systems/software/infrastructure can support those needs and meet the requirements. Demonstrated ability to develop and implement such solutions. Demonstrated experience and ability to collaborate effectively with all levels of staff; technical, students, faculty and administrators. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications Experience or interest in contributing to the development of applications that analyze biodiversity data, including bioacoustic data. Experience with neural networks for classifications Experience or interest in ethical considerations of data science methodologies, including open practices and data sovereignty . click apply for full job details
01/14/2026
Full time
Research Software EngineerData Scientist (6104C) - 81524 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The problems facing our environment are becoming increasingly complex and they are outpacing efforts to address them. This includes challenges ranging from climate change, to the global extinction crisis, to issues associated with environmental justice. We must act both smarter and faster to head off severe consequences for people and the planet. Data Science approaches offer a transformative opportunity to increase both the rate and impact of environmental problem-solving. Launched in 2022, the Eric and Wendy Schmidt Center for Data Science and Environment (DSE) at Berkeley ( ) is a partnership between UC Berkeley's Department of Environmental Science, Policy, and Management and the Division of Computing, Data Science, and Society, with the financial support of Eric and Wendy Schmidt, working to take on these challenges. The Center aims to contribute to the global community who are similarly working to take on these challenges in four key areas: Generating ground-breaking computational/data science discoveries motivated by pressing environmental questions; Producing scalable solutions to critical threats facing the environment, powered by open-source tools; Deploying these solutions widely, taking advantage of modern cloud infrastructure and open data/open software, and maintaining a design philosophy of vendor neutrality to ensure that community needs are prioritized; Creating an enhanced pipeline of young environmental leaders connected to local communities and organizations to meet their needs and translate our research findings and technological developments into practical impacts. The success of this effort relies on people, our ability to build upon the success of others, and to make new contributions that allow others to build on what we create. The Schmidt Center for DSE is committed to diversity, equity, inclusion, and belonging. We aim to foster an environment that is safe and open to all work together with RCNR, CDSS, and Campus to continually learn and grow in our ability to do so. Position Summary At Data Science & Environment (DSE), our engineers play a critical role in developing and delivering all technical aspects of our project efforts. We are currently looking for a candidate with strong software development experience who can also understand and support the workflows and methodologies used in biodiversity data analysis and enhancing the accessibility of bioacoustics research methods. This work is in collaboration with our partners to advance the software of Soundhub (beta: ) - a platform to store, manage, and analyze bioacoustic data. This position will play a critical role in ensuring the performance, scalability, and reliability of the data infrastructure of Soundhub and related research workflows. You have a passion for using creative coding methods to help develop and implement workflows, visualizations, and other interactive data-enabled solutions. You're driven by a commitment to protecting the environment and wildlife, and you channel that passion into bringing people together to improve tools and advance training in bioacoustic methods. As an experienced data scientist/research software engineer, you are motivated to work across diverse disciplines, advance research, and collaborate with users to ensure that human-centered design informs every stage of software development. You will lead specific projects and also engage deeply with a collaborative technical team, and opportunities to contribute your expertise across multiple projects and program areas. For examples of our project areas, learn more about our current work at . Application Review Date The First Review Date for this job is 1/21/2026 Responsibilities Plans, designs, develops, modifies, debugs, deploys and evaluates data science / computational science research software technologies and visualizations. Ensures performance, scalability, and reliability of data infrastructure and software tools developed by the core technology team. Works closely with Program Manager, Senior Research Software Engineers, and domain scientists where applicable to perform these responsibilities and uses domain science knowledge where relevant. Analyzes existing software, scientific/data science code and interactive/static visualizations or works to formulate new logic for existing systems and algorithms. Contributes to research in biodiversity monitoring workflows, with an emphasis on improving accessibility of bioacoustics research methods. Works closely with Program Manager, Senior Research Software Engineers and the program team to develop data-enabled software solutions to a given environmental challenge. Understands and applies open research and development practices, community standards and department policies and procedures relating to work assignments. May serve as technical lead for a research and development project of moderate scope. Negotiate research and development project plans with interested collaborators, stakeholders and users as applicable. Contributes research and technical content to peer-reviewed publications and program outputs. Works both independently and in collaboration with the program team and stakeholders to design and implement technical solutions to environmental challenges. Works closely with the team Program Manager to prioritize work needs and opportunities to address given needs. Documents usage modes, capabilities, characteristics and performance of research codes/software/data visualizations. Publishes and presents, based on research and development work, results about data science techniques and tools, performance and algorithm enhancement in research venues to attract usage from domain science communities, or to promote latest technologies within the community. Leads collaborations with partners, researchers, and academic institutions to advance shared goals. Communicates technical program details effectively with a wide variety of audiences to ensure understanding and engagement with program stakeholders. Required Qualifications Intermediate knowledge of open data science/research software development Advanced skills, and demonstrated experience associated with deployment of data science applications, tools, and visualizations. Demonstrated ability to regularly interface with management. Demonstrated ability to contribute research and technical content to program outputs. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization and to external research and education audiences. Proven skills and experience in independently resolving broad computing/data problems using introductory and/or intermediate principles. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Proven ability to successfully work on multiple concurrent projects. Proven ability to understand research computing/data needs, mapping use cases to requirements and how systems/software/infrastructure can support those needs and meet the requirements. Demonstrated ability to develop and implement such solutions. Demonstrated experience and ability to collaborate effectively with all levels of staff; technical, students, faculty and administrators. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications Experience or interest in contributing to the development of applications that analyze biodiversity data, including bioacoustic data. Experience with neural networks for classifications Experience or interest in ethical considerations of data science methodologies, including open practices and data sovereignty . click apply for full job details
Data Analyst C/D (The Palliative and Advanced Illness Research Center) University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Data Analyst C/D (The Palliative and Advanced Illness Research Center) Job Profile Title Data Analyst C Job Description Summary The Palliative and Advanced Illness Research Center is seeking two data managers to join a team of data managers and biostatisticians supporting the Center's clinical trials, observational cohort studies, and pilot programs. The data managers will be responsible for deeply understanding PAIR's study protocols and translating that understanding into the creation of appropriately structured analytic files, queries, data collection tools, data pipelines, and external data requests with data use agreements. The data managers must demonstrate a strong knowledge of research concepts and data structures, ideally in the healthcare setting, and communicate effectively and openly with collaborators, internal and external, about technical requirements and study design considerations. These individuals will also be responsible for planning for data acquisition, preservation, and destruction; establishing data use agreements on behalf of the Center; and maintaining complete documentation. The successful candidates must have significant data programming experience in R (preferred) and/or Python, and in SQL; experience with MS Access and SAS are also beneficial. Above all, attention to detail and the ability to clearly and concisely convey nuanced technical information to different audiences (project managers, investigators, technical and non-technical external stakeholders, biostatisticians, other data managers) will be essential to this individual's success in the position. Job Description Job Responsibilities The Palliative and Advanced Illness Research Center is seeking two data managers to join a team of data managers and biostatisticians supporting the Center's clinical trials, observational cohort studies, and pilot programs. The data managers will be responsible for deeply understanding PAIR's study protocols and translating that understanding into the creation of appropriately structured analytic files, queries, data collection tools, data pipelines, and external data requests with data use agreements. The data managers must demonstrate a strong knowledge of research concepts and data structures, ideally in the healthcare setting, and communicate effectively and openly with collaborators, internal and external, about technical requirements and study design considerations. These individuals will also be responsible for planning for data acquisition, preservation, and destruction; establishing data use agreements on behalf of the Center; and maintaining complete documentation. The successful candidates must have significant data programming experience in R (preferred) and/or Python, and in SQL; experience with MS Access and SAS are also beneficial. Above all, attention to detail and the ability to clearly and concisely convey nuanced technical information to different audiences (project managers, investigators, technical and non-technical external stakeholders, biostatisticians, other data managers) will be essential to this individual's success in the position. DUTIES: Write R scripts to assess data quality, generate reports, and prepare analysis-ready datasets. Design, test, and maintain data flows and databases to support study recruitment and data collection. Create and maintain documentation for data resources created. Contribute to the development of organizational systems for programs, data files, queries, and documentation files. Review drafts and provide comments/revisions on data use agreements and develop plans to ensure their compliance. Create flowcharts, summary documents, and other presentation aids to facilitate collective understanding of data-related workflows. Provide training to research coordinators and project managers on data processes. Provide constructive input in study team meetings and PAIR Center-wide discussions. Perform other duties as assigned. Data Analyst D: Applicants with training and experience in querying electronic health record data structures, particularly Epic Clarity, will be considered for the more senior position, which will involve composing and validating complex SQL queries to retrieve health data according to real-life clinical documentation patterns. Familiarity working with data generated from a variety of clinical processes (orders, labs, flowsheet, medications, alerts, episodes, notes, admission-discharge-transfer, appointments, referrals, etc.) will be a significant factor in evaluating candidates. Contingent Upon Funding. Qualifications Required: Experience analyzing complex data. Experience programming in R or Python Experience programming in SQL (or similar from other environments, e.g. SAS PROC SQL) Excellent organizational skills and attention to detail Excellent written and oral communication skills Preferred: Experience with healthcare research and concepts Epic Clarity certifications, especially from the Clinical Data Model track Data Analyst C: Bachelor of Science and 2 to 3 years of experience or equivalent combination of education and experience is required. Master's preferred. Data Analyst D: A bachelor's degree and 3-5 years of experience or equivalent combination of education and experience is required. Master's preferred. Experience with querying electronic health record data structures (e.g., Epic Clarity) Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $61,000.00 - $100,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial . click apply for full job details
01/14/2026
Full time
Data Analyst C/D (The Palliative and Advanced Illness Research Center) University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Data Analyst C/D (The Palliative and Advanced Illness Research Center) Job Profile Title Data Analyst C Job Description Summary The Palliative and Advanced Illness Research Center is seeking two data managers to join a team of data managers and biostatisticians supporting the Center's clinical trials, observational cohort studies, and pilot programs. The data managers will be responsible for deeply understanding PAIR's study protocols and translating that understanding into the creation of appropriately structured analytic files, queries, data collection tools, data pipelines, and external data requests with data use agreements. The data managers must demonstrate a strong knowledge of research concepts and data structures, ideally in the healthcare setting, and communicate effectively and openly with collaborators, internal and external, about technical requirements and study design considerations. These individuals will also be responsible for planning for data acquisition, preservation, and destruction; establishing data use agreements on behalf of the Center; and maintaining complete documentation. The successful candidates must have significant data programming experience in R (preferred) and/or Python, and in SQL; experience with MS Access and SAS are also beneficial. Above all, attention to detail and the ability to clearly and concisely convey nuanced technical information to different audiences (project managers, investigators, technical and non-technical external stakeholders, biostatisticians, other data managers) will be essential to this individual's success in the position. Job Description Job Responsibilities The Palliative and Advanced Illness Research Center is seeking two data managers to join a team of data managers and biostatisticians supporting the Center's clinical trials, observational cohort studies, and pilot programs. The data managers will be responsible for deeply understanding PAIR's study protocols and translating that understanding into the creation of appropriately structured analytic files, queries, data collection tools, data pipelines, and external data requests with data use agreements. The data managers must demonstrate a strong knowledge of research concepts and data structures, ideally in the healthcare setting, and communicate effectively and openly with collaborators, internal and external, about technical requirements and study design considerations. These individuals will also be responsible for planning for data acquisition, preservation, and destruction; establishing data use agreements on behalf of the Center; and maintaining complete documentation. The successful candidates must have significant data programming experience in R (preferred) and/or Python, and in SQL; experience with MS Access and SAS are also beneficial. Above all, attention to detail and the ability to clearly and concisely convey nuanced technical information to different audiences (project managers, investigators, technical and non-technical external stakeholders, biostatisticians, other data managers) will be essential to this individual's success in the position. DUTIES: Write R scripts to assess data quality, generate reports, and prepare analysis-ready datasets. Design, test, and maintain data flows and databases to support study recruitment and data collection. Create and maintain documentation for data resources created. Contribute to the development of organizational systems for programs, data files, queries, and documentation files. Review drafts and provide comments/revisions on data use agreements and develop plans to ensure their compliance. Create flowcharts, summary documents, and other presentation aids to facilitate collective understanding of data-related workflows. Provide training to research coordinators and project managers on data processes. Provide constructive input in study team meetings and PAIR Center-wide discussions. Perform other duties as assigned. Data Analyst D: Applicants with training and experience in querying electronic health record data structures, particularly Epic Clarity, will be considered for the more senior position, which will involve composing and validating complex SQL queries to retrieve health data according to real-life clinical documentation patterns. Familiarity working with data generated from a variety of clinical processes (orders, labs, flowsheet, medications, alerts, episodes, notes, admission-discharge-transfer, appointments, referrals, etc.) will be a significant factor in evaluating candidates. Contingent Upon Funding. Qualifications Required: Experience analyzing complex data. Experience programming in R or Python Experience programming in SQL (or similar from other environments, e.g. SAS PROC SQL) Excellent organizational skills and attention to detail Excellent written and oral communication skills Preferred: Experience with healthcare research and concepts Epic Clarity certifications, especially from the Clinical Data Model track Data Analyst C: Bachelor of Science and 2 to 3 years of experience or equivalent combination of education and experience is required. Master's preferred. Data Analyst D: A bachelor's degree and 3-5 years of experience or equivalent combination of education and experience is required. Master's preferred. Experience with querying electronic health record data structures (e.g., Epic Clarity) Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $61,000.00 - $100,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial . click apply for full job details
Position OverviewThe Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with that TSC and provide start to finish technical implementation changes of new and existing systems while working under direct supervision, following standard procedures and documentation to accomplish assigned tasks. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, and deploy standardized solutions and/or create new workflows where needed. A positive work ethic centered around outstanding and careful customer interaction and support is required. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux workstation support, AV equipment, and / or printer problems. The position is responsible for following standard procedures (where present) and written instructions (when provided) to accomplish assigned tasks. The position assists users via telephone, email, chat, and in person with a wide range of questions, problems, and requests related to desktop software, hardware, peripherals, applications, and basic network issues. This position will also act as backup onsite technician for other areas in the TSC that are experiencing an overflow of technical support requests. KU is not able to provide H-1B sponsorship for this position. The work schedule for this position is M-F 8am-5pm, with nights or weekend work possible based on support or project needs. Job Description30% - Meet customer requirements through first-contact resolutions with excellent customer service and satisfaction. Provide technical support via phone, email, chat, remote, or in person. Identify if the technical issue can be quickly resolved or if it needs to be escalated to / researched by a higher-level KU IT technical support unit. Continuously look to improve current support and business processes through these interactions. This support will include: Support of computer equipment utilized by campus stakeholders in classrooms, labs, offices, and meeting spaces. As required, general support of AV systems utilized by the TSC in a mix of classrooms, labs, offices, and meeting spaces. Creating/updating trouble tickets as indicated by the workflow. Identification as to whether the technical issues encountered can be quickly resolved or need escalation to higher-level technical support staff. Support, install and upgrade new and existing computer equipment including imaging. Troubleshooting hardware and software issues for labs, faculty, staff, students, etc. Tests to isolate the source of issues. Preparation of spaces prior to use to ensure requested technology is available and working when requested for classes, meetings, or events. Confirming customer understanding of the solution and provide additional customer education as needed. Documentation: Maintain accurate inventory information for both hardware and software products. Create and update procedures and knowledgebase articles. 30% - Technician seniors provide high-level support to ensure start-to-finish technical implementation changes of new and existing systems. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, document, and deploy standardized solutions and/or create new workflows where needed. These duties include, but are not limited to: Inspect, evaluate, and research solutions for new or existing instrumentation and information technology systems with the goal of optimizing data collection, storage, access, and ease of use including non-standard or legacy systems. Provide start-to-finish technical implementation changes which include: facilitating meetings, coordinating between other technical support units, and maintaining contact with the customer by communicating timelines and progress updates. Confirm customer understanding of the solution and provide additional customer education and / or support as needed. 25% - Complete projects and other duties as assigned, including but not limited to: Provide quotes for new equipment procurement. Maintain accurate inventory information for both hardware and software products. Support, install and upgrade equipment, including imaging of new computers. Create and document trouble tickets as required by the workflow. Create and update TSC procedures, workflows, and knowledgebase articles. Develop broad and in-depth knowledge of software and hardware that are unique to the support area. 15% - Test and troubleshoot hardware and software issues.Position Requirements Valid Driver's License Ability to lift up to 50 pounds with or without accommodation. Required Qualifications High School Diploma/ GED and 3 years of relevant experience. Excellent communication skills as evidenced by application materials and interview. Two years of professional technical support experience and customer service experience (or commensurate educational experience) in supporting Windows and / or Macintosh operating systems. Minimum two years of experience with at least two of the following: Various imaging software and solutions (such as MECM, Jamf). Microsoft Active Directory and Group Policy. Creating technical documentation. Knowledge of LAN / WAN principles and protocols. Preferred Qualifications Associate degree, technical college certificate, or higher degree in a technology-related field or relevant work experience. Experience providing technical support and excellent customer service in an academic environment. Experience providing technical support at the University of Kansas. Experience providing general audio-visual systems support. Experience with any of the following: Imaging software Microsoft Active Directory. Microsoft Configuration Manager (MCM). Enterprise-level Apple product management software such as JAMF Ticketing system such as ServiceNow or TeamDynamix. Creating technical documentation Linux operating systems and Ansible management software. Legacy Windows, Linux, and Mac operating systems. Legacy computer hardware. Additional Candidate Instructions In addition to the online application, the following documents are required to be considered for this position: A cover letter addressing how required and preferred qualifications are met. Resume or curriculum vitae. Contact information for three professional references. Incomplete applications will not be considered. Application review begins Wednesday, January 7th and will continue until a qualified pool of candidates has been identified. Contact Information to ApplicantsVickye Kozlowski Salary Range$27.289904/hrApplication Review BeginsWednesday January 7, 2026Anticipated Start DateMonday February 16, 2026 Apply to Job
01/14/2026
Full time
Position OverviewThe Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with that TSC and provide start to finish technical implementation changes of new and existing systems while working under direct supervision, following standard procedures and documentation to accomplish assigned tasks. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, and deploy standardized solutions and/or create new workflows where needed. A positive work ethic centered around outstanding and careful customer interaction and support is required. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux workstation support, AV equipment, and / or printer problems. The position is responsible for following standard procedures (where present) and written instructions (when provided) to accomplish assigned tasks. The position assists users via telephone, email, chat, and in person with a wide range of questions, problems, and requests related to desktop software, hardware, peripherals, applications, and basic network issues. This position will also act as backup onsite technician for other areas in the TSC that are experiencing an overflow of technical support requests. KU is not able to provide H-1B sponsorship for this position. The work schedule for this position is M-F 8am-5pm, with nights or weekend work possible based on support or project needs. Job Description30% - Meet customer requirements through first-contact resolutions with excellent customer service and satisfaction. Provide technical support via phone, email, chat, remote, or in person. Identify if the technical issue can be quickly resolved or if it needs to be escalated to / researched by a higher-level KU IT technical support unit. Continuously look to improve current support and business processes through these interactions. This support will include: Support of computer equipment utilized by campus stakeholders in classrooms, labs, offices, and meeting spaces. As required, general support of AV systems utilized by the TSC in a mix of classrooms, labs, offices, and meeting spaces. Creating/updating trouble tickets as indicated by the workflow. Identification as to whether the technical issues encountered can be quickly resolved or need escalation to higher-level technical support staff. Support, install and upgrade new and existing computer equipment including imaging. Troubleshooting hardware and software issues for labs, faculty, staff, students, etc. Tests to isolate the source of issues. Preparation of spaces prior to use to ensure requested technology is available and working when requested for classes, meetings, or events. Confirming customer understanding of the solution and provide additional customer education as needed. Documentation: Maintain accurate inventory information for both hardware and software products. Create and update procedures and knowledgebase articles. 30% - Technician seniors provide high-level support to ensure start-to-finish technical implementation changes of new and existing systems. This position also works closely with Tier 2 and other points of escalation in order to evaluate, research, document, and deploy standardized solutions and/or create new workflows where needed. These duties include, but are not limited to: Inspect, evaluate, and research solutions for new or existing instrumentation and information technology systems with the goal of optimizing data collection, storage, access, and ease of use including non-standard or legacy systems. Provide start-to-finish technical implementation changes which include: facilitating meetings, coordinating between other technical support units, and maintaining contact with the customer by communicating timelines and progress updates. Confirm customer understanding of the solution and provide additional customer education and / or support as needed. 25% - Complete projects and other duties as assigned, including but not limited to: Provide quotes for new equipment procurement. Maintain accurate inventory information for both hardware and software products. Support, install and upgrade equipment, including imaging of new computers. Create and document trouble tickets as required by the workflow. Create and update TSC procedures, workflows, and knowledgebase articles. Develop broad and in-depth knowledge of software and hardware that are unique to the support area. 15% - Test and troubleshoot hardware and software issues.Position Requirements Valid Driver's License Ability to lift up to 50 pounds with or without accommodation. Required Qualifications High School Diploma/ GED and 3 years of relevant experience. Excellent communication skills as evidenced by application materials and interview. Two years of professional technical support experience and customer service experience (or commensurate educational experience) in supporting Windows and / or Macintosh operating systems. Minimum two years of experience with at least two of the following: Various imaging software and solutions (such as MECM, Jamf). Microsoft Active Directory and Group Policy. Creating technical documentation. Knowledge of LAN / WAN principles and protocols. Preferred Qualifications Associate degree, technical college certificate, or higher degree in a technology-related field or relevant work experience. Experience providing technical support and excellent customer service in an academic environment. Experience providing technical support at the University of Kansas. Experience providing general audio-visual systems support. Experience with any of the following: Imaging software Microsoft Active Directory. Microsoft Configuration Manager (MCM). Enterprise-level Apple product management software such as JAMF Ticketing system such as ServiceNow or TeamDynamix. Creating technical documentation Linux operating systems and Ansible management software. Legacy Windows, Linux, and Mac operating systems. Legacy computer hardware. Additional Candidate Instructions In addition to the online application, the following documents are required to be considered for this position: A cover letter addressing how required and preferred qualifications are met. Resume or curriculum vitae. Contact information for three professional references. Incomplete applications will not be considered. Application review begins Wednesday, January 7th and will continue until a qualified pool of candidates has been identified. Contact Information to ApplicantsVickye Kozlowski Salary Range$27.289904/hrApplication Review BeginsWednesday January 7, 2026Anticipated Start DateMonday February 16, 2026 Apply to Job
Database Services Manager Job ID: 286837 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information Our mission is to generate greater engagement and philanthropic support from individuals, corporations, foundations, and the community at large for the teaching, scholarship, research, clinical, and service missions of Augusta University. Our goal is to be an enabling force in our organization by helping the university, our donors, partners, and friends to discover what's next. Job Summary Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad hoc end-user reports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review. Responsibilities The responsibilities include but are not limited to: Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develops and recommends data quality audits and reporting to assess integrity and implements improvements. Develops and implement data input quality control processes to ensure efficient, accurate and complete data entry. Analyzes data requests to determine the needs of users and responds to ad hoc information requests from end users. Interacts with end-users of data to design and produce lists and reports that effectively meet their needs. Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports. Develops and documents relevant business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems various Blackbaud other systems and tools used in Advancement. Builds and maintains data dictionary and relevant code tables for Advancement systems. Maintains interfaces between donor, alumni and university information systems. Executes data imports/exports and communicates with external data stewards (i.e. Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate. Performs regular data updates and appending procedures utilizing a variety of sources (i.e. NCOA updates, email appends, phone appends) following postal standards and best practices. Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends. Plan and implement technological upgrades and enhancements; reviews, tracking and related data analysis in collaboration with the Associate Director of Information Systems and Reporting Develops recommended standards for appeals, tracking use and monitoring performance of appeals, constituent outreach, and alumni/donor events. Other duties as assigned Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and three years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Preferred Qualifications Master's degree from an accredited college or university in Computer Science, Information Science, Business management, or related field, and two years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Blackbaud certification a plus (bCRE). Knowledge, Skills, & Abilities Ability to maintain confidentiality. Ability to learn and effectively use new software. Self-motivated, self-directed, collegial, creative, and results oriented. Must employ an advanced ability to prioritize tasks, schedules and objectives. Must be collaborative with a strong commitment to team support and positive customer service. Proficiency in Microsoft Office suite of products, particularly Excel for data manipulation and analysis. Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail. Ability to train, motivate, communicate and manage staff in a high-volume goal oriented, friendly work environment. Technical understanding of constituent relationship management (CRM) database systems, preferably Raiser's Edge. Proven ability to effectively manage multiple projects with a high degree of autonomy and accuracy in an environment subject to frequent interruptions. Must stay current regarding trends and best practices in the field by reading appropriate literature, policies, reference information and other available resources as well as through conferences, conferring with vendors and with peers. Shift/Salary/Benefits Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position) Pay Band: B12 Minimum Salary: $62,300/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 6/23/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. . click apply for full job details
01/14/2026
Full time
Database Services Manager Job ID: 286837 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information Our mission is to generate greater engagement and philanthropic support from individuals, corporations, foundations, and the community at large for the teaching, scholarship, research, clinical, and service missions of Augusta University. Our goal is to be an enabling force in our organization by helping the university, our donors, partners, and friends to discover what's next. Job Summary Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad hoc end-user reports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review. Responsibilities The responsibilities include but are not limited to: Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develops and recommends data quality audits and reporting to assess integrity and implements improvements. Develops and implement data input quality control processes to ensure efficient, accurate and complete data entry. Analyzes data requests to determine the needs of users and responds to ad hoc information requests from end users. Interacts with end-users of data to design and produce lists and reports that effectively meet their needs. Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports. Develops and documents relevant business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems various Blackbaud other systems and tools used in Advancement. Builds and maintains data dictionary and relevant code tables for Advancement systems. Maintains interfaces between donor, alumni and university information systems. Executes data imports/exports and communicates with external data stewards (i.e. Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate. Performs regular data updates and appending procedures utilizing a variety of sources (i.e. NCOA updates, email appends, phone appends) following postal standards and best practices. Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends. Plan and implement technological upgrades and enhancements; reviews, tracking and related data analysis in collaboration with the Associate Director of Information Systems and Reporting Develops recommended standards for appeals, tracking use and monitoring performance of appeals, constituent outreach, and alumni/donor events. Other duties as assigned Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and three years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Preferred Qualifications Master's degree from an accredited college or university in Computer Science, Information Science, Business management, or related field, and two years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Blackbaud certification a plus (bCRE). Knowledge, Skills, & Abilities Ability to maintain confidentiality. Ability to learn and effectively use new software. Self-motivated, self-directed, collegial, creative, and results oriented. Must employ an advanced ability to prioritize tasks, schedules and objectives. Must be collaborative with a strong commitment to team support and positive customer service. Proficiency in Microsoft Office suite of products, particularly Excel for data manipulation and analysis. Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail. Ability to train, motivate, communicate and manage staff in a high-volume goal oriented, friendly work environment. Technical understanding of constituent relationship management (CRM) database systems, preferably Raiser's Edge. Proven ability to effectively manage multiple projects with a high degree of autonomy and accuracy in an environment subject to frequent interruptions. Must stay current regarding trends and best practices in the field by reading appropriate literature, policies, reference information and other available resources as well as through conferences, conferring with vendors and with peers. Shift/Salary/Benefits Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position) Pay Band: B12 Minimum Salary: $62,300/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 6/23/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. . click apply for full job details
Manager, Title IX and Clery Compliance Job ID: 293355 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Manager of Title IX and Clery Compliance serves as the university's accountability, education, and compliance leader of the Title IX and Clery Act programs. The Manager is the designated institutional Title IX Coordinator responsible for overseeing all aspects of university compliance with Title IX of the Educational Amendments of 1972, as well as other laws and rules related to sexual misconduct and sex discrimination and is responsible for the coordination and implementation of the university's efforts to foster a culture and environment that supports a safe and respectful campus to learn, live, and work on. The Manager is also responsible for the oversight of institutional Clery Act compliance through supervision of the university Title IX Investigator. Responsibilities GENERAL RESPONSIBILITIES: Ensure the University's policies/procedures and practices regarding sexual harassment & sexual misconduct comply with Title IX and other laws and reflect current best practices. Provide accessible methods for students and employees to report alleged sex discrimination, sexual harassment, sexual misconduct, and retaliation, including confidential/anonymous reporting options. Respond to complaints of alleged sex discrimination/harassment/misconduct, and retaliation, including meeting with complainants and respondents and arranging interim and supportive measures and remedies, as appropriate. Ensure supportive & remedial measures are documented, including basis for conclusions are designed to preserve access to institutional programs/activities. Manage the University's timely response to investigations of complaints pursuant to anti-discrimination laws and policies, including sexual harassment and sexual misconduct, as well as forms of sex discrimination. Maintain records in accordance with the law and University policies. Identify, assess, and address any patterns that arise during reviews of complaints of alleged discrimination, sexual harassment, and sexual misconduct. Make certain the University's Clery Act policies, procedures, and practices comply with laws and reflect current best practices. COLLABORATION:Advise and collaborate with the General Counsel, the Offices of Student Affairs, Human Resources, Athletics, Campus Police, Faculty Affairs, and others as appropriate on the status of initiatives, compliance, pending matters, challenges, and resource needs of Title IX and Clery Act compliance. Work collaboratively with Human Resources, General Counsel, Student Life, Campus Police, and other colleagues across the University to oversee complaints/reports, investigations, and training requirements. Partner with Student Health, Counseling, Student Affairs, and other relevant offices to provide continuity of care for all reporting parties, including those whose complaints do not proceed to formal investigation. Partner with the Student Wellness coordinator on initiatives associated with the Office on Violence Against Women (OVW) aimed to improve services and trainings related to sexual assault, domestic violence, and stalking. SERVICE/OUTREACH: Serve as chair for the Domestic Violence and Sexual Assault Awareness committees to create a culture of consent across campus and raise awareness of educational resources around sexual violence prevention and community wellness. Lead in the development, implementation, and coordination of campus-based strategic awareness and programming efforts aimed at the prevention of discrimination, harassment, sexual harassment, and sexual misconduct and retaliation. Represent the university on the Augusta Judicial Sexual Assault Response Team. Key member of the institutional Committee of Equity Leaders MANAGEMENT: Direct supervisor to the institutional Title IX Investigator/Clery Coordinator. Oversee Deputy Title IX Coordinators across campus and other key members of the Title IX Team, including advisors, investigators, hearing panelists, and hearing officers. EDUCATION/TRAINING: Train Title IX team and staff responsible for implementing grievance procedures. Manage the development and implementation of the education and training of the campus community on Title IX and ensure that the campus community is aware of how and when to report complaints related to these laws and policies. Govern the recruiting and training of Title IX team members. ADVISORY: Review and provide necessary feedback to Title IX team members on all documents related to the Title IX grievance process including investigative reports, outcomes, and appeal letters. Review and provide necessary feedback on annual Clery Security Report and Crime Statistics. Advise and direct the Clery Coordinator and the Clery Committee to ensure compliance and best practices pertaining to campus safety. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and five years of experience in project management, systems administration/integration, data integrity/analytics, or related field. Preferred Qualifications Master's degree from an accredited college or university in Business Administration, statistics, data analytics, or a related field preferred. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of Title IX and regulatory requirements. Proficient in Microsoft Office and other computer software/databases. Knowledge of the principles, policies/procedures related to Title IX compliance and techniques of educational administration. Thorough knowledge of University policies and procedures related to Augusta University. Thorough knowledge of USG rules and regulations preferred. Knowledge of integrated Information systems and/or process design and engineering. SKILLS Strong problem-solving skills Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to develop and disseminate educational materials to students, faculty, and staff. Ability to conduct investigations, as well as consultation with university administrators and Senior Leadership. Ability to maintain confidentiality. Ability to plan and coordinate work independently. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$78,400/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment . click apply for full job details
01/14/2026
Full time
Manager, Title IX and Clery Compliance Job ID: 293355 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Manager of Title IX and Clery Compliance serves as the university's accountability, education, and compliance leader of the Title IX and Clery Act programs. The Manager is the designated institutional Title IX Coordinator responsible for overseeing all aspects of university compliance with Title IX of the Educational Amendments of 1972, as well as other laws and rules related to sexual misconduct and sex discrimination and is responsible for the coordination and implementation of the university's efforts to foster a culture and environment that supports a safe and respectful campus to learn, live, and work on. The Manager is also responsible for the oversight of institutional Clery Act compliance through supervision of the university Title IX Investigator. Responsibilities GENERAL RESPONSIBILITIES: Ensure the University's policies/procedures and practices regarding sexual harassment & sexual misconduct comply with Title IX and other laws and reflect current best practices. Provide accessible methods for students and employees to report alleged sex discrimination, sexual harassment, sexual misconduct, and retaliation, including confidential/anonymous reporting options. Respond to complaints of alleged sex discrimination/harassment/misconduct, and retaliation, including meeting with complainants and respondents and arranging interim and supportive measures and remedies, as appropriate. Ensure supportive & remedial measures are documented, including basis for conclusions are designed to preserve access to institutional programs/activities. Manage the University's timely response to investigations of complaints pursuant to anti-discrimination laws and policies, including sexual harassment and sexual misconduct, as well as forms of sex discrimination. Maintain records in accordance with the law and University policies. Identify, assess, and address any patterns that arise during reviews of complaints of alleged discrimination, sexual harassment, and sexual misconduct. Make certain the University's Clery Act policies, procedures, and practices comply with laws and reflect current best practices. COLLABORATION:Advise and collaborate with the General Counsel, the Offices of Student Affairs, Human Resources, Athletics, Campus Police, Faculty Affairs, and others as appropriate on the status of initiatives, compliance, pending matters, challenges, and resource needs of Title IX and Clery Act compliance. Work collaboratively with Human Resources, General Counsel, Student Life, Campus Police, and other colleagues across the University to oversee complaints/reports, investigations, and training requirements. Partner with Student Health, Counseling, Student Affairs, and other relevant offices to provide continuity of care for all reporting parties, including those whose complaints do not proceed to formal investigation. Partner with the Student Wellness coordinator on initiatives associated with the Office on Violence Against Women (OVW) aimed to improve services and trainings related to sexual assault, domestic violence, and stalking. SERVICE/OUTREACH: Serve as chair for the Domestic Violence and Sexual Assault Awareness committees to create a culture of consent across campus and raise awareness of educational resources around sexual violence prevention and community wellness. Lead in the development, implementation, and coordination of campus-based strategic awareness and programming efforts aimed at the prevention of discrimination, harassment, sexual harassment, and sexual misconduct and retaliation. Represent the university on the Augusta Judicial Sexual Assault Response Team. Key member of the institutional Committee of Equity Leaders MANAGEMENT: Direct supervisor to the institutional Title IX Investigator/Clery Coordinator. Oversee Deputy Title IX Coordinators across campus and other key members of the Title IX Team, including advisors, investigators, hearing panelists, and hearing officers. EDUCATION/TRAINING: Train Title IX team and staff responsible for implementing grievance procedures. Manage the development and implementation of the education and training of the campus community on Title IX and ensure that the campus community is aware of how and when to report complaints related to these laws and policies. Govern the recruiting and training of Title IX team members. ADVISORY: Review and provide necessary feedback to Title IX team members on all documents related to the Title IX grievance process including investigative reports, outcomes, and appeal letters. Review and provide necessary feedback on annual Clery Security Report and Crime Statistics. Advise and direct the Clery Coordinator and the Clery Committee to ensure compliance and best practices pertaining to campus safety. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and five years of experience in project management, systems administration/integration, data integrity/analytics, or related field. Preferred Qualifications Master's degree from an accredited college or university in Business Administration, statistics, data analytics, or a related field preferred. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of Title IX and regulatory requirements. Proficient in Microsoft Office and other computer software/databases. Knowledge of the principles, policies/procedures related to Title IX compliance and techniques of educational administration. Thorough knowledge of University policies and procedures related to Augusta University. Thorough knowledge of USG rules and regulations preferred. Knowledge of integrated Information systems and/or process design and engineering. SKILLS Strong problem-solving skills Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to develop and disseminate educational materials to students, faculty, and staff. Ability to conduct investigations, as well as consultation with university administrators and Senior Leadership. Ability to maintain confidentiality. Ability to plan and coordinate work independently. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$78,400/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment . click apply for full job details
CRM and Integration Developer Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The CRM and Integration Developer, University Information Services (UIS) - Georgetown University designs, implements, and maintains systems that control user access to organizational resources, ensuring the right people have the right permissions while preventing unauthorized access. This position will work with Georgetown University's core business systems to manage the complex identity lifecycle of university affiliated individuals and will partner closely with the university's information security resources to ensure enterprise platforms are following fundamental cybersecurity concepts and practices. Duties include but are not limited to: Support of existing Linux based systems and applications, infrastructure support and identity integrations with various technologies and services. Ensuring collaboration and cross-training across multiple software platforms. Managing and prioritizing development projects to align with organizational goals. Implementing best practices for software development and maintenance. Reporting on project progress and team performance to senior leadership. Supporting the analysis, design, development, and documentation of University-wide information system requirements for platforms such as Georgetown 360 (Salesforce CRM). Providing technical support for the design, implementation, and maintenance of CRM solutions and integrations between both University and external systems. Designing and developing scalable MuleSoft integrations using Anypoint Platform components (Design Center, Anypoint Studio, API Manager) to connect Salesforce and other enterprise systems (e.g., Workday, Banner). Work Interactions This position will report to the Director of Platform Development. The work of the CRM and Integration Developer is essential to the organization's overall success, as it directly impacts the efficiency and reliability of our higher education platforms. This role will collaborate closely with other department members and stakeholders, ensuring that development efforts support the broader mission and goals of Georgetown University. The CRM and Integration Developer will also have direct reports that will function as subject matter experts for any system licensed for use across the university enterprise but not directly developed or developed on by university staff. Requirements and Qualifications Bachelor's degree in Computer Science or a related field. 2-4 years of hands-on experience in enterprise systems design, CRM development, and application integration-preferably in higher education. Experience in Salesforce CRM, MuleSoft Front-end Development (Salesforce Aura/LWC, HTML, CSS) Scripting and automation (Python, Java, JavaScript, shell scripting) Database design and querying (Oracle, SQL Server) Source control systems (CVS, SVN. Git) Web and middleware technologies (Apache, RESTful APIs, SOAP APIs, enterprise app servers) IAM platforms and Single Sign-On solutions (LDAP, Shibboleth, Kerberos) Experience with enterprise identity solutions Preferred Qualifications Python (PCAP or PCPP) Oracle or SQL certifications Salesforce and MuleSoft certifications Work Mode Designation This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: . Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $54,616.00 - $100,493.33 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at or . Need some assistance with the application process? Please call . For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website . EEO Statement: GU is an Equal Opportunity Employer . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law . Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-07a483279a898544a69a53e7e1bac9a5
01/14/2026
Full time
CRM and Integration Developer Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The CRM and Integration Developer, University Information Services (UIS) - Georgetown University designs, implements, and maintains systems that control user access to organizational resources, ensuring the right people have the right permissions while preventing unauthorized access. This position will work with Georgetown University's core business systems to manage the complex identity lifecycle of university affiliated individuals and will partner closely with the university's information security resources to ensure enterprise platforms are following fundamental cybersecurity concepts and practices. Duties include but are not limited to: Support of existing Linux based systems and applications, infrastructure support and identity integrations with various technologies and services. Ensuring collaboration and cross-training across multiple software platforms. Managing and prioritizing development projects to align with organizational goals. Implementing best practices for software development and maintenance. Reporting on project progress and team performance to senior leadership. Supporting the analysis, design, development, and documentation of University-wide information system requirements for platforms such as Georgetown 360 (Salesforce CRM). Providing technical support for the design, implementation, and maintenance of CRM solutions and integrations between both University and external systems. Designing and developing scalable MuleSoft integrations using Anypoint Platform components (Design Center, Anypoint Studio, API Manager) to connect Salesforce and other enterprise systems (e.g., Workday, Banner). Work Interactions This position will report to the Director of Platform Development. The work of the CRM and Integration Developer is essential to the organization's overall success, as it directly impacts the efficiency and reliability of our higher education platforms. This role will collaborate closely with other department members and stakeholders, ensuring that development efforts support the broader mission and goals of Georgetown University. The CRM and Integration Developer will also have direct reports that will function as subject matter experts for any system licensed for use across the university enterprise but not directly developed or developed on by university staff. Requirements and Qualifications Bachelor's degree in Computer Science or a related field. 2-4 years of hands-on experience in enterprise systems design, CRM development, and application integration-preferably in higher education. Experience in Salesforce CRM, MuleSoft Front-end Development (Salesforce Aura/LWC, HTML, CSS) Scripting and automation (Python, Java, JavaScript, shell scripting) Database design and querying (Oracle, SQL Server) Source control systems (CVS, SVN. Git) Web and middleware technologies (Apache, RESTful APIs, SOAP APIs, enterprise app servers) IAM platforms and Single Sign-On solutions (LDAP, Shibboleth, Kerberos) Experience with enterprise identity solutions Preferred Qualifications Python (PCAP or PCPP) Oracle or SQL certifications Salesforce and MuleSoft certifications Work Mode Designation This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: . Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $54,616.00 - $100,493.33 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at or . Need some assistance with the application process? Please call . For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website . EEO Statement: GU is an Equal Opportunity Employer . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law . Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-07a483279a898544a69a53e7e1bac9a5
Research Data Analyst 2 School of Medicine, Stanford, California, United States NewInformation Analytics 6 days ago Post Date 107867 Requisition # Stanford University is seeking a Research Data Analyst 2 to manage and analyze large amounts of information, typically technical or scientific in nature, independently with minimal supervision. Stanford University is one of the world's most renowned universities.Sitting in the heart of the San Francisco Bay Area among the valley's most progressive companies. The Department of Pathology at Stanford School of Medicine, one of its founding departments, stands as a leader among its peers nationwide. Our preeminent faculty spans from emerging leaders to highly accomplished physicians and scientists, including a Nobel laureate and members of the National Academy. Our mission is to improve the diagnosis, treatment, and basic understanding of the human disease.This is done through discovery (research), education, and clinical care. You will be working with an unparalleled leading-edge community of faculty and staff that are fundamentally changing the world of health care. You will have the opportunity to influence and drive change with your innovative ideas, the ability to make a difference and participate in human advancements.Our culture is fast-paced, energetic, and growing all of the time. We offer a variety of benefits beyond traditional medical, dental, retirement, and savings options: Events and program for children, sports camps, tuition options World-class intellectual stimulation through learning and development classes, workshops, and onsite conferences from leading-edge speakers and faculty Work/life and family-friendly policies and reimbursement Participation in Stanford's social responsibility and sustainable programs for a better world A vibrant university culture that values the uniqueness of each individual We are seeking candidates who are progressive thinkers, see challenges as simply problems to solve, and have the spirit and energy to change the world. About the Department of Pathology: Comprised of extraordinary faculty and staff, our mission is to improve the ability to diagnose, treat and understand the origin and manifestation of human disease, and to care for those who have or are at risk to develop disease.We accomplish this through our clinical services (in all fields of anatomic and clinical pathology, including molecular and genomic pathology, histocompatibility testing and transfusion medicine) and be research (which includes basic, translational and clinical research into the origins and manifestations of disease, including efforts to improve disease prediction and prevention as part of the goal of achieving precision medicine and health), and also by educating future leaders in pathology and related fields.Everything we do is to achieve the goals of providing the highest quality of clinical services to the patients for whom we passionately care, to advance our ability to understand, diagnose, monitor and ultimately to cure disease or to prevent or delay its occurrence, and to provide outstanding education and career development opportunities to those who share these goals. For more information about the department visit: About the Sean N. Parker Center: The Sean N. Parker Center for Allergy and Asthma Research at Stanford University is the first of its kind, dedicated to advancing treatments and discovering underlying immune mechanisms to develop lasting cures for allergies and asthma in both children and adults. Our interdisciplinary team of leading scientists, physician-scientists, and specialists from fields such as immunology, gastroenterology, otolaryngology, chemistry, bioengineering, pathology, pulmonology, and genetics collaborates on cutting-edge research aimed at understanding immune dysfunctions that lead to allergic reactions. As a global leader in allergy research, our Center works collaboratively with researchers worldwide, sharing data through an interlinked network of satellite centers to conduct innovative clinical trials. Our research efforts extend beyond allergies and asthma to encompass a range of immune-related disorders, including eczema, food allergies, eosinophilic conditions, drug allergies, and gastrointestinal diseases. Through laboratory and computational research, clinical trials, and community outreach, we are committed to developing rational, evidence-based therapies that provide the safest and most effective treatments for patients. By combining innovative science with compassionate care, we strive to transform lives at both local and global levels. About the Position: The Sean N. Parker Center for Allergy and Asthma Research at Stanford University is seeking a Research Data Analyst 2 to manage and analyze large amounts of information, typically technical or scientific in nature, independently with minimal supervision. At the Sean N. Parker Center for Allergy and Asthma Research, the world's leading scientists, physician scientists, and research teams come together to study and understand the molecular underpinnings of allergies and asthma. We are committed to finding causes, treatments, and cures for allergies and asthma, and bringing these to children, adults, and their families at local and global levels. Transforming lives with innovative science and compassionate care. Duties include: Create complex charts and databases, perform statistical analyses, and develop graphs and tables for publication and presentation. Assist with the design of data collection instruments and statistical analysis plans under the supervision of research data manager and a senior biostatistician Prioritize and extract data from a variety of sources such as notes, survey results, medical reports, and laboratory data, and maintain its accuracy and completeness. Design and customize reports based upon data in the database. Oversee and monitor regulatory compliance for utilization of the data. Use system reports and analyses to identify potentially problematic data, make corrections, and eliminate root cause for data problems or justify solutions to be implemented by others. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Test prototype software and participate in approval and release process for new software. Provide documentation based on audit and reporting criteria to investigators and research staff The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Desired Qualifications: Proficient understanding of statistical concepts and analytical techniques used in clinical and translational research Experience in a quantitative discipline such as economics, finance, statistics or engineering. Extremely comfortable with computers and quick to learn new software REDCap experience (data entry, building REDCap forms, organizing REDCap surveys, etc.) or iMedidata experience Able to work independently and heavily multi-task Good communication skills Experience in project and/or database management Ability to understand and work with large and complex data sets - QA/QC, data cleaning, and multi-variate reporting Advanced knowledge of programming Clinical/medical terminology Database experience (e.g. MySQL, Oracle) Master's degree or higher or a combination of education and relevant experience. Many years of Experience in a quantitative discipline such as biology, laboratory, statistics or engineering. Education & Experiences (Required): Bachelor's degree and three years of relevant experience or combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics or engineering. Knowledge, Skills, and Abilities (Required): Proficient in at least one of R, SAS, SPSS, or STATA. Skills in descriptive analysis, modeling of data, and graphic interfaces. Substantial experience with MS Office and analytical programs. Excellent writing and analytical skills. Ability to prioritize workload. Physical Requirements : Sitting in place at computer for long periods of time with extensive keyboarding/dexterity. Occasionally use a telephone. Rarely writing by hand. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Working Conditions: Some work may be performed in a laboratory or field setting. The expected pay range for this position is $108,002 to $128,138 per annum. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire . click apply for full job details
01/14/2026
Full time
Research Data Analyst 2 School of Medicine, Stanford, California, United States NewInformation Analytics 6 days ago Post Date 107867 Requisition # Stanford University is seeking a Research Data Analyst 2 to manage and analyze large amounts of information, typically technical or scientific in nature, independently with minimal supervision. Stanford University is one of the world's most renowned universities.Sitting in the heart of the San Francisco Bay Area among the valley's most progressive companies. The Department of Pathology at Stanford School of Medicine, one of its founding departments, stands as a leader among its peers nationwide. Our preeminent faculty spans from emerging leaders to highly accomplished physicians and scientists, including a Nobel laureate and members of the National Academy. Our mission is to improve the diagnosis, treatment, and basic understanding of the human disease.This is done through discovery (research), education, and clinical care. You will be working with an unparalleled leading-edge community of faculty and staff that are fundamentally changing the world of health care. You will have the opportunity to influence and drive change with your innovative ideas, the ability to make a difference and participate in human advancements.Our culture is fast-paced, energetic, and growing all of the time. We offer a variety of benefits beyond traditional medical, dental, retirement, and savings options: Events and program for children, sports camps, tuition options World-class intellectual stimulation through learning and development classes, workshops, and onsite conferences from leading-edge speakers and faculty Work/life and family-friendly policies and reimbursement Participation in Stanford's social responsibility and sustainable programs for a better world A vibrant university culture that values the uniqueness of each individual We are seeking candidates who are progressive thinkers, see challenges as simply problems to solve, and have the spirit and energy to change the world. About the Department of Pathology: Comprised of extraordinary faculty and staff, our mission is to improve the ability to diagnose, treat and understand the origin and manifestation of human disease, and to care for those who have or are at risk to develop disease.We accomplish this through our clinical services (in all fields of anatomic and clinical pathology, including molecular and genomic pathology, histocompatibility testing and transfusion medicine) and be research (which includes basic, translational and clinical research into the origins and manifestations of disease, including efforts to improve disease prediction and prevention as part of the goal of achieving precision medicine and health), and also by educating future leaders in pathology and related fields.Everything we do is to achieve the goals of providing the highest quality of clinical services to the patients for whom we passionately care, to advance our ability to understand, diagnose, monitor and ultimately to cure disease or to prevent or delay its occurrence, and to provide outstanding education and career development opportunities to those who share these goals. For more information about the department visit: About the Sean N. Parker Center: The Sean N. Parker Center for Allergy and Asthma Research at Stanford University is the first of its kind, dedicated to advancing treatments and discovering underlying immune mechanisms to develop lasting cures for allergies and asthma in both children and adults. Our interdisciplinary team of leading scientists, physician-scientists, and specialists from fields such as immunology, gastroenterology, otolaryngology, chemistry, bioengineering, pathology, pulmonology, and genetics collaborates on cutting-edge research aimed at understanding immune dysfunctions that lead to allergic reactions. As a global leader in allergy research, our Center works collaboratively with researchers worldwide, sharing data through an interlinked network of satellite centers to conduct innovative clinical trials. Our research efforts extend beyond allergies and asthma to encompass a range of immune-related disorders, including eczema, food allergies, eosinophilic conditions, drug allergies, and gastrointestinal diseases. Through laboratory and computational research, clinical trials, and community outreach, we are committed to developing rational, evidence-based therapies that provide the safest and most effective treatments for patients. By combining innovative science with compassionate care, we strive to transform lives at both local and global levels. About the Position: The Sean N. Parker Center for Allergy and Asthma Research at Stanford University is seeking a Research Data Analyst 2 to manage and analyze large amounts of information, typically technical or scientific in nature, independently with minimal supervision. At the Sean N. Parker Center for Allergy and Asthma Research, the world's leading scientists, physician scientists, and research teams come together to study and understand the molecular underpinnings of allergies and asthma. We are committed to finding causes, treatments, and cures for allergies and asthma, and bringing these to children, adults, and their families at local and global levels. Transforming lives with innovative science and compassionate care. Duties include: Create complex charts and databases, perform statistical analyses, and develop graphs and tables for publication and presentation. Assist with the design of data collection instruments and statistical analysis plans under the supervision of research data manager and a senior biostatistician Prioritize and extract data from a variety of sources such as notes, survey results, medical reports, and laboratory data, and maintain its accuracy and completeness. Design and customize reports based upon data in the database. Oversee and monitor regulatory compliance for utilization of the data. Use system reports and analyses to identify potentially problematic data, make corrections, and eliminate root cause for data problems or justify solutions to be implemented by others. Serve as a resource for non-routine inquiries such as requests for statistics or surveys. Test prototype software and participate in approval and release process for new software. Provide documentation based on audit and reporting criteria to investigators and research staff The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Desired Qualifications: Proficient understanding of statistical concepts and analytical techniques used in clinical and translational research Experience in a quantitative discipline such as economics, finance, statistics or engineering. Extremely comfortable with computers and quick to learn new software REDCap experience (data entry, building REDCap forms, organizing REDCap surveys, etc.) or iMedidata experience Able to work independently and heavily multi-task Good communication skills Experience in project and/or database management Ability to understand and work with large and complex data sets - QA/QC, data cleaning, and multi-variate reporting Advanced knowledge of programming Clinical/medical terminology Database experience (e.g. MySQL, Oracle) Master's degree or higher or a combination of education and relevant experience. Many years of Experience in a quantitative discipline such as biology, laboratory, statistics or engineering. Education & Experiences (Required): Bachelor's degree and three years of relevant experience or combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics or engineering. Knowledge, Skills, and Abilities (Required): Proficient in at least one of R, SAS, SPSS, or STATA. Skills in descriptive analysis, modeling of data, and graphic interfaces. Substantial experience with MS Office and analytical programs. Excellent writing and analytical skills. Ability to prioritize workload. Physical Requirements : Sitting in place at computer for long periods of time with extensive keyboarding/dexterity. Occasionally use a telephone. Rarely writing by hand. - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Working Conditions: Some work may be performed in a laboratory or field setting. The expected pay range for this position is $108,002 to $128,138 per annum. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire . click apply for full job details
Collections Information And Dams Manager R Poughkeepsie, NY Department Frances Lehman Loeb Art Center Job Family Administrator Vassar College is deeply committed to providing equal employment opportunities to all applicants and employees by promoting an environment of transparency and respect for differences. We welcome applications from individuals of all backgrounds who meet the qualifications of a posting. If you need to request an accommodation to fully participate in the search process, please contact . Job Description Position Summary Reporting to the Head Registrar for Collections and Exhibitions, the Collections Information and DAMS Manager is one of eight members of the collections team and supervises the Senior Associate Registrar for Collections and Database Administration. This role oversees the museum's collections database (TMSC) , supports its online art collections portal (eMuseum) and leads the development and management of a Digital Asset Management system (DAMS). TMSC functions as the museum's main platform to document and share the collection, and interfaces with the online art collections portal (eMuseum), to enable access to essential information for museum staff, as well as faculty, scholars, students, and visitors. This is an initial three-year term position, available for possible renewal. Position Responsibilities Manage daily functionality and security of TMSC and eMuseum; manage user accounts, security groups, data standards and audits; serve as primary contact for Gallery Systems. Develops and implements a back-up systems, including cyberattack recovery plan; manage upgrades, patches, data clean-up, and migrations; collaborate with Computing and Information Services (CIS) on storage, preservation, and organization of digital assets. In consultation with the Head Registrar, establish and enforce data entry standards, procedures, and policies; ensure proper access and consistency of data; create and maintain TMSC user manuals; oversee cataloguing and tagging for all objects in the Collection; provide staff training , tutorials, and refresher sessions. Design Crystal Reports, SSRS, SQL queries, and custom data views; produces analytical reports on collection data for research and collection management projects. Supports eMuseum customization and troubleshooting; contributes to the museum's Collections Discovery Initiative (CDI) to enhance opportunities for collection access, discovery, documentation, and scholarship by leading large-scale data entry and clean-up projects to support the diverse needs of users and properly manage the documentation of the collection; contributes to future diversity and inclusion initiatives in data harvesting. Design effective interface of TMSC with other institutional databases and systems to make collections information available to external audiences across various platforms; consults with CIS and Gallery Systems regarding maintenance, troubleshooting, and system updates for TMSC, eMuseum, DAMS and related systems; assists with budgeting for system contracts, upgrades, and database-related projects. Oversees the processing of all object images to ensure efficiency and accuracy in creating and running scripts for bulk processing, naming and cropping images, and linking media in database; maintains image archive and access; liaises with CIS and vendors to ensure all imaging equipment is in working order. Collaborates across departments on planning and implementing DAMS, including working closely with the Library's digital preservation team, in support of the research, development, and future implementation of a Digital Asset Management System for the museum; leads the effort to identify, upload, and characterize metadata, and manage the use of digital assets in the DAMS; remains current of new trends and developments in collection database software. Required knowledge, skills and abilities Bachelor's degree in Museum Studies, Archival Studies, Library Science, or related field. Five + years of experience in museum collections database management or museum registration, preferably with Gallery System products. One year + of supervisory and/or training experience. Advanced knowledge and experience in writing SQL, SQL Server Reporting Services (SSRS), Crystal Reports, XML and HTML. Knowledge of data/content standards (AAT, ULAN, TGN, CCO, LCNAF) and inclusive museum practices. Strong knowledge of digital archiving standards and best practices. Excellent project management, problem solving and communication skills. Experience conveying technical information to technical and non-technical users. Highly organized, detail-oriented, collaborative, and adaptive in a fast-faced environment. Excellent verbal and written communication skills. Ability to climb ladders. Ability to lift and carry up to 30 pounds (50 pounds with assistance). Preferred knowledge, skills and abilities: Graduate degree in Museum Studies, Archival Studies, Library Science, or related field Three years of supervisory and/or training experience Demonstrated knowledge of art handling best practices, and art and artifact collections care in a museum environment Compensation The starting annual base salary range for this position is $63,882- $83,034. When extending an offer, Vassar College considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary range represents the College's good faith and reasonable estimate at the time of posting. To apply, visit . Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-42f0de4ab3ddecdfa33e1ab6
01/14/2026
Full time
Collections Information And Dams Manager R Poughkeepsie, NY Department Frances Lehman Loeb Art Center Job Family Administrator Vassar College is deeply committed to providing equal employment opportunities to all applicants and employees by promoting an environment of transparency and respect for differences. We welcome applications from individuals of all backgrounds who meet the qualifications of a posting. If you need to request an accommodation to fully participate in the search process, please contact . Job Description Position Summary Reporting to the Head Registrar for Collections and Exhibitions, the Collections Information and DAMS Manager is one of eight members of the collections team and supervises the Senior Associate Registrar for Collections and Database Administration. This role oversees the museum's collections database (TMSC) , supports its online art collections portal (eMuseum) and leads the development and management of a Digital Asset Management system (DAMS). TMSC functions as the museum's main platform to document and share the collection, and interfaces with the online art collections portal (eMuseum), to enable access to essential information for museum staff, as well as faculty, scholars, students, and visitors. This is an initial three-year term position, available for possible renewal. Position Responsibilities Manage daily functionality and security of TMSC and eMuseum; manage user accounts, security groups, data standards and audits; serve as primary contact for Gallery Systems. Develops and implements a back-up systems, including cyberattack recovery plan; manage upgrades, patches, data clean-up, and migrations; collaborate with Computing and Information Services (CIS) on storage, preservation, and organization of digital assets. In consultation with the Head Registrar, establish and enforce data entry standards, procedures, and policies; ensure proper access and consistency of data; create and maintain TMSC user manuals; oversee cataloguing and tagging for all objects in the Collection; provide staff training , tutorials, and refresher sessions. Design Crystal Reports, SSRS, SQL queries, and custom data views; produces analytical reports on collection data for research and collection management projects. Supports eMuseum customization and troubleshooting; contributes to the museum's Collections Discovery Initiative (CDI) to enhance opportunities for collection access, discovery, documentation, and scholarship by leading large-scale data entry and clean-up projects to support the diverse needs of users and properly manage the documentation of the collection; contributes to future diversity and inclusion initiatives in data harvesting. Design effective interface of TMSC with other institutional databases and systems to make collections information available to external audiences across various platforms; consults with CIS and Gallery Systems regarding maintenance, troubleshooting, and system updates for TMSC, eMuseum, DAMS and related systems; assists with budgeting for system contracts, upgrades, and database-related projects. Oversees the processing of all object images to ensure efficiency and accuracy in creating and running scripts for bulk processing, naming and cropping images, and linking media in database; maintains image archive and access; liaises with CIS and vendors to ensure all imaging equipment is in working order. Collaborates across departments on planning and implementing DAMS, including working closely with the Library's digital preservation team, in support of the research, development, and future implementation of a Digital Asset Management System for the museum; leads the effort to identify, upload, and characterize metadata, and manage the use of digital assets in the DAMS; remains current of new trends and developments in collection database software. Required knowledge, skills and abilities Bachelor's degree in Museum Studies, Archival Studies, Library Science, or related field. Five + years of experience in museum collections database management or museum registration, preferably with Gallery System products. One year + of supervisory and/or training experience. Advanced knowledge and experience in writing SQL, SQL Server Reporting Services (SSRS), Crystal Reports, XML and HTML. Knowledge of data/content standards (AAT, ULAN, TGN, CCO, LCNAF) and inclusive museum practices. Strong knowledge of digital archiving standards and best practices. Excellent project management, problem solving and communication skills. Experience conveying technical information to technical and non-technical users. Highly organized, detail-oriented, collaborative, and adaptive in a fast-faced environment. Excellent verbal and written communication skills. Ability to climb ladders. Ability to lift and carry up to 30 pounds (50 pounds with assistance). Preferred knowledge, skills and abilities: Graduate degree in Museum Studies, Archival Studies, Library Science, or related field Three years of supervisory and/or training experience Demonstrated knowledge of art handling best practices, and art and artifact collections care in a museum environment Compensation The starting annual base salary range for this position is $63,882- $83,034. When extending an offer, Vassar College considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary range represents the College's good faith and reasonable estimate at the time of posting. To apply, visit . Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-42f0de4ab3ddecdfa33e1ab6
Imagine being at the heart of cloud infrastructure strategy, where your analytical insights and collaborative approach directly shape the future of global technology infrastructure. The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
01/14/2026
Full time
Imagine being at the heart of cloud infrastructure strategy, where your analytical insights and collaborative approach directly shape the future of global technology infrastructure. The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Summary The Director Enterprise Infrastructure is a senior technology leader accountable for the strategy, delivery, and continual improvement of enterprise infrastructure services and the global Service Desk. This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation). The director's mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations-for both internal associates and external customers/partners. Job Description MAJOR RESPONSIBILITIES Define the multi year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards. Build and lead high performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans. Establish a culture of operational excellence, data driven decision making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development. Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services). Drive standardization, reliability, security, and cost efficiency. Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk up) with shift left and knowledge centered service (KCS) to maximize first contact resolution and self service adoption. Define and manage XLAs (experience level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards. Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations. Establish outcome based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets. Global Scope: Cross time zone collaboration; occasional after hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements. MINIMUM JOB REQUIREMENTS Education Bachelor's in Computer Science, Information Systems, Engineering, or equivalent experience. Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy as code, pipelines). Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback). Customer obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes. ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics. Data driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams. AI for ITSM literacy and self service design to reduce live contact while elevating experience. Change leadership: org design, talent development, building a manager of managers bench, and fostering a culture of blameless post incident learning. Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology. Vendor management, contract negotiation, and license optimization experience. Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences. Metric-driven mindset and data / analytical tools such as databases and report development. Experience directing both onshore and offshore teams. Basic understanding of financial and revenue models. Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills. Strong verbal and written communication skills. Ability to work in a fast-paced and deadline-oriented environment. Self-motivated with critical attention to detail, deadlines, and reporting. PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self service platform adoption at scale. Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes. Track record modernizing the Service Desk (omnichannel-phone, chat, portal, virtual agents), shift left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $175,760.00 - $263,640.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
01/12/2026
Full time
Job Summary The Director Enterprise Infrastructure is a senior technology leader accountable for the strategy, delivery, and continual improvement of enterprise infrastructure services and the global Service Desk. This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation). The director's mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations-for both internal associates and external customers/partners. Job Description MAJOR RESPONSIBILITIES Define the multi year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards. Build and lead high performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans. Establish a culture of operational excellence, data driven decision making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development. Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services). Drive standardization, reliability, security, and cost efficiency. Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk up) with shift left and knowledge centered service (KCS) to maximize first contact resolution and self service adoption. Define and manage XLAs (experience level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards. Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations. Establish outcome based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets. Global Scope: Cross time zone collaboration; occasional after hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements. MINIMUM JOB REQUIREMENTS Education Bachelor's in Computer Science, Information Systems, Engineering, or equivalent experience. Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy as code, pipelines). Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback). Customer obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes. ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics. Data driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams. AI for ITSM literacy and self service design to reduce live contact while elevating experience. Change leadership: org design, talent development, building a manager of managers bench, and fostering a culture of blameless post incident learning. Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology. Vendor management, contract negotiation, and license optimization experience. Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences. Metric-driven mindset and data / analytical tools such as databases and report development. Experience directing both onshore and offshore teams. Basic understanding of financial and revenue models. Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills. Strong verbal and written communication skills. Ability to work in a fast-paced and deadline-oriented environment. Self-motivated with critical attention to detail, deadlines, and reporting. PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self service platform adoption at scale. Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes. Track record modernizing the Service Desk (omnichannel-phone, chat, portal, virtual agents), shift left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $175,760.00 - $263,640.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
(Job Title: Agile Coaching) (Location: Oakland; San Ramon - HYBRID) (Pay range: $122,000.00 - $173,800.00) (MIDPOINT: $147,900) This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the client Service Territory. Position Summary We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. Job Responsibilities Provide Agile Coaching across all levelsfrom delivery teams to senior leadershipto embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation. Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration. Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement. Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption. Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making. Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives. Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization. Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios. Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics. Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence. Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations. Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement. Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports). Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals. Qualifications Minimum: Bachelors Degree or equivalent experience Job-related experience, 8 years Agile Coaching experience Project Management experience Desired: Masters Degree in job-related discipline or equivalent experience Experience in PPM Tool such as Planisware PMP from PMI SAFe Agilist SAFe Lean Portfolio Management Knowledge, Skills, and Abilities Strong understanding of project management methodologies and tools. Experience in leading large scale complex programs to successful completion. Excellent leadership, communication, and people skills. Proven ability to manage budgets and resources. Strong problem-solving and decision-making abilities. Ability to collaborate effectively and drive clarity in ambiguous situations. Enthusiastic and driven self-starter who consistently strives to achieve outstanding results. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Client is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
01/06/2026
Full time
(Job Title: Agile Coaching) (Location: Oakland; San Ramon - HYBRID) (Pay range: $122,000.00 - $173,800.00) (MIDPOINT: $147,900) This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the client Service Territory. Position Summary We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. Job Responsibilities Provide Agile Coaching across all levelsfrom delivery teams to senior leadershipto embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation. Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration. Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement. Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption. Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making. Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives. Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization. Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios. Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics. Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence. Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations. Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement. Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports). Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals. Qualifications Minimum: Bachelors Degree or equivalent experience Job-related experience, 8 years Agile Coaching experience Project Management experience Desired: Masters Degree in job-related discipline or equivalent experience Experience in PPM Tool such as Planisware PMP from PMI SAFe Agilist SAFe Lean Portfolio Management Knowledge, Skills, and Abilities Strong understanding of project management methodologies and tools. Experience in leading large scale complex programs to successful completion. Excellent leadership, communication, and people skills. Proven ability to manage budgets and resources. Strong problem-solving and decision-making abilities. Ability to collaborate effectively and drive clarity in ambiguous situations. Enthusiastic and driven self-starter who consistently strives to achieve outstanding results. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Client is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
About the job: At Northwestern Mutual, the Field Solutions team delivers tools and experiences that empower our advisors and help our clients achieve their dreams. The Field Rewards Product team is seeking a Senior Product Manager to manage the strategy, roadmap and delivery for suite of product technologies and capabilities. In this role, you'll work with cross-functional engineers, designers, data scientists, and financial experts to define product vision, strategy, and deliver experiences to enable clients to achieve financial security. What You'll Do: Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization. Develop Roadmap: Foster the development, acceptance and communication of roadmap across multiple delivery teams. Gather and Document Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product. Define the Product: Responsible for multiple low to medium complexity products and product features from start to finish. Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain. Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. Feature Writing & Prioritization: Write, develop, and maintain multiple prioritized backlogs of features with adequate level of technical detail and acceptance criteria. Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation. Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. Skills You Have: Bachelor's degree. 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, certification or experience with Product Owner or Scrum Master role. Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness. High effectiveness in managing cross-functional, technical delivery teams from discovery, through technical definition and requirements, delivery, release, and support. Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning. Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information. Willingness to lean in, write requirements, conduct business process re-engineering, support UAT/QA and validation. Compensation Range: Pay Range - Start: $102,060.00 Pay Range - End: $189,540.00 Geographic Specific Pay Structure: Structure 110: $112,280.00 USD - $208,520.00 USD Structure 115: $117,390.00 USD - $218,010.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Performance Analysis (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Continuous Improvement (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Agile Product Ownership (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Vision Setting (NM) - Advanced, Business Acumen (NM) - Advanced, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Advanced, Product Roadmap (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate, Production Reporting & Metrics (NM) - Advanced, User Story (NM) - Advanced, Solution Design Oriented Thinking (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Marketing & Biz Dev,
01/06/2026
Full time
About the job: At Northwestern Mutual, the Field Solutions team delivers tools and experiences that empower our advisors and help our clients achieve their dreams. The Field Rewards Product team is seeking a Senior Product Manager to manage the strategy, roadmap and delivery for suite of product technologies and capabilities. In this role, you'll work with cross-functional engineers, designers, data scientists, and financial experts to define product vision, strategy, and deliver experiences to enable clients to achieve financial security. What You'll Do: Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization. Develop Roadmap: Foster the development, acceptance and communication of roadmap across multiple delivery teams. Gather and Document Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product. Define the Product: Responsible for multiple low to medium complexity products and product features from start to finish. Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain. Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. Feature Writing & Prioritization: Write, develop, and maintain multiple prioritized backlogs of features with adequate level of technical detail and acceptance criteria. Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation. Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. Skills You Have: Bachelor's degree. 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, certification or experience with Product Owner or Scrum Master role. Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness. High effectiveness in managing cross-functional, technical delivery teams from discovery, through technical definition and requirements, delivery, release, and support. Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning. Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information. Willingness to lean in, write requirements, conduct business process re-engineering, support UAT/QA and validation. Compensation Range: Pay Range - Start: $102,060.00 Pay Range - End: $189,540.00 Geographic Specific Pay Structure: Structure 110: $112,280.00 USD - $208,520.00 USD Structure 115: $117,390.00 USD - $218,010.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Performance Analysis (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Continuous Improvement (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Agile Product Ownership (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Vision Setting (NM) - Advanced, Business Acumen (NM) - Advanced, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Advanced, Product Roadmap (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate, Production Reporting & Metrics (NM) - Advanced, User Story (NM) - Advanced, Solution Design Oriented Thinking (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Marketing & Biz Dev,
Distinguished Engineer In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our business, our customers, or our communities. This is a unique opportunity to be the key technical force behind a CEO-visible initiative at the heart of Capital One's long-term risk management strategy. As the senior-most engineer reporting directly to the Senior Director, you will be the lead technical expert for Core Compliance. You will actively participate in and support a fundamental transformation: moving from traditional spot-checking to an "always-on," continuous monitoring ecosystem for our internal processes. You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex challenges. Furthermore, you will be at the epicenter of our practical application of Generative AI. This team launched Capital One's first production-level GenAI use cases, and has many more in the pipeline. You will not just oversee these rollouts but actively accelerate our adoption, setting the pattern for how we apply these powerful new technologies to solve critical business problems. As a seriously great software engineer, you will contribute by leading from the front, focusing on hands-on technical execution to solve our most complex challenges. You will personally write code, build prototypes, and lead the design for our most critical systems, rotating between leading projects from inception to production and diving into areas of need to get them to the finish line. A core part of your role will be to partner with leadership to drive the technical strategy for our pioneering GenAI work, leading its hands-on implementation. You will use your deep expertise in AWS and our internal infrastructure to relentlessly push us to improve our tooling and delivery speed. In all of this, you will act as a role model and coach, investing deeply in mentoring other engineers and championing our culture. We're looking for a leader with a distinct bias for action and a deep sense of ownership. You are a hands-on technologist who thrives in the trenches and is a pragmatic problem-solver, with a proven ability to translate ambiguous, high-stakes business challenges into concrete, executable technical plans. This technical skill is matched by an obsession with customer and business results, always starting with the user and working backward to deliver measurable impact. Distinguished Engineers are: Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates. They set the architecture and technical strategy for the domain Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities Responsibilities: Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent Basic Qualifications: Bachelor's Degree At least 7 years of experience with application architecture and design patterns At least 5 years of experience with architectural patterns (SOA), building APIs, microservices, event streams, and high throughput systems Preferred Qualifications: Master's Degree in Computer Science or a Master's Degree in Software Engineering 10+ years of experience of working with business leaders on the implications of architectural decisions 4+ years building cloud native architectures, architecting enterprise applications on public cloud platforms and cloud ecosystems (AWS, GCP or Azure) 5+ years experience with DevOps or DevSecOps and building CI/CD pipelines using Jenkins, Artifactory, Chef, Ansible, AWS CloudFormation templates, GitHub, and Sonar 12+ years of experience in software engineering, with focus on designing and implementing enterprise-level systems 10+ years of experience with enterprise architecture, software architecture, and design patterns 3+ years of experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Strong proficiency in modern programming languages and data processing frameworks 3+ years of experience with Data strategy, AI and ML Technologies AWS Solution Architect - Professional or Associate Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $263,900 - $301,200 for Distinguished Engineer McLean, VA: $263,900 - $301,200 for Distinguished Engineer New York, NY: $287,800 - $328,500 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Distinguished Engineer In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our business, our customers, or our communities. This is a unique opportunity to be the key technical force behind a CEO-visible initiative at the heart of Capital One's long-term risk management strategy. As the senior-most engineer reporting directly to the Senior Director, you will be the lead technical expert for Core Compliance. You will actively participate in and support a fundamental transformation: moving from traditional spot-checking to an "always-on," continuous monitoring ecosystem for our internal processes. You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex challenges. Furthermore, you will be at the epicenter of our practical application of Generative AI. This team launched Capital One's first production-level GenAI use cases, and has many more in the pipeline. You will not just oversee these rollouts but actively accelerate our adoption, setting the pattern for how we apply these powerful new technologies to solve critical business problems. As a seriously great software engineer, you will contribute by leading from the front, focusing on hands-on technical execution to solve our most complex challenges. You will personally write code, build prototypes, and lead the design for our most critical systems, rotating between leading projects from inception to production and diving into areas of need to get them to the finish line. A core part of your role will be to partner with leadership to drive the technical strategy for our pioneering GenAI work, leading its hands-on implementation. You will use your deep expertise in AWS and our internal infrastructure to relentlessly push us to improve our tooling and delivery speed. In all of this, you will act as a role model and coach, investing deeply in mentoring other engineers and championing our culture. We're looking for a leader with a distinct bias for action and a deep sense of ownership. You are a hands-on technologist who thrives in the trenches and is a pragmatic problem-solver, with a proven ability to translate ambiguous, high-stakes business challenges into concrete, executable technical plans. This technical skill is matched by an obsession with customer and business results, always starting with the user and working backward to deliver measurable impact. Distinguished Engineers are: Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates. They set the architecture and technical strategy for the domain Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities Responsibilities: Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent Basic Qualifications: Bachelor's Degree At least 7 years of experience with application architecture and design patterns At least 5 years of experience with architectural patterns (SOA), building APIs, microservices, event streams, and high throughput systems Preferred Qualifications: Master's Degree in Computer Science or a Master's Degree in Software Engineering 10+ years of experience of working with business leaders on the implications of architectural decisions 4+ years building cloud native architectures, architecting enterprise applications on public cloud platforms and cloud ecosystems (AWS, GCP or Azure) 5+ years experience with DevOps or DevSecOps and building CI/CD pipelines using Jenkins, Artifactory, Chef, Ansible, AWS CloudFormation templates, GitHub, and Sonar 12+ years of experience in software engineering, with focus on designing and implementing enterprise-level systems 10+ years of experience with enterprise architecture, software architecture, and design patterns 3+ years of experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Strong proficiency in modern programming languages and data processing frameworks 3+ years of experience with Data strategy, AI and ML Technologies AWS Solution Architect - Professional or Associate Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $263,900 - $301,200 for Distinguished Engineer McLean, VA: $263,900 - $301,200 for Distinguished Engineer New York, NY: $287,800 - $328,500 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
12/17/2025
Full time
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details