Description: The Product Owner position will work directly with leaders and stakeholders of the Merchants Accounting, Risk, Internal Audit & HR teams to refine and implement technology solutions supporting strategic roadmap objectives. They will be focused on leading implementations through initial delivery and the ongoing maturity using a comprehensive agile software delivery framework with their team and business partners. A successful Product Owner will plan, implement, and support strategic software and data solutions that deliver business results. They will also educate and champion software delivery, application management and data governance best practices within the organization. The Product Owner should be able to do the following confidently and independently Plan and lead implementation of complex projects from initiation through go live. Partner with the Product Manager & business leaders to refine initial analysis of strategic roadmap objectives into detailed, prioritized, and executable backlog of work for delivery. Manage and prioritize a holistic product team backlog including: Strategic Business Goals Maturing technology capabilities Support, Scale and Continuous Improvement of existing solutions Regulatory and Ad-hoc business needs Help project delivery leadership to establish and coach business partners on software delivery and application management frameworks and best practices. Establish a strong partnership with Product Manager and business unit leaders to understand strategy, product, process, and goals to ensure technology solutions align. Provide input on strategic technology roadmap by maintaining a backlog of future value for your business partners. Guide and assist internal and vendor development teams. Requirements: What we are looking for 5-8 years leading complex, cross-team software implementations, with direct experience delivering solutions for accounting, finance, or treasury functions. Strong background of leading teams towards common goals without direct management. Strong communication and presentation skills required. Experience operating and executing within delivery frameworks (Scrum, Waterfall, etc.). Experience with Analytics solutions preferred. Mortgage and/or Banking industry experience preferred. Bachelor's degree required. Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PI7c69bcc9df68-7330
08/06/2026
Full time
Description: The Product Owner position will work directly with leaders and stakeholders of the Merchants Accounting, Risk, Internal Audit & HR teams to refine and implement technology solutions supporting strategic roadmap objectives. They will be focused on leading implementations through initial delivery and the ongoing maturity using a comprehensive agile software delivery framework with their team and business partners. A successful Product Owner will plan, implement, and support strategic software and data solutions that deliver business results. They will also educate and champion software delivery, application management and data governance best practices within the organization. The Product Owner should be able to do the following confidently and independently Plan and lead implementation of complex projects from initiation through go live. Partner with the Product Manager & business leaders to refine initial analysis of strategic roadmap objectives into detailed, prioritized, and executable backlog of work for delivery. Manage and prioritize a holistic product team backlog including: Strategic Business Goals Maturing technology capabilities Support, Scale and Continuous Improvement of existing solutions Regulatory and Ad-hoc business needs Help project delivery leadership to establish and coach business partners on software delivery and application management frameworks and best practices. Establish a strong partnership with Product Manager and business unit leaders to understand strategy, product, process, and goals to ensure technology solutions align. Provide input on strategic technology roadmap by maintaining a backlog of future value for your business partners. Guide and assist internal and vendor development teams. Requirements: What we are looking for 5-8 years leading complex, cross-team software implementations, with direct experience delivering solutions for accounting, finance, or treasury functions. Strong background of leading teams towards common goals without direct management. Strong communication and presentation skills required. Experience operating and executing within delivery frameworks (Scrum, Waterfall, etc.). Experience with Analytics solutions preferred. Mortgage and/or Banking industry experience preferred. Bachelor's degree required. Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here . PM20 PI7c69bcc9df68-7330
Disney Entertainment and ESPN Product & Technology
Glendale, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: We are seeking a Manager, Software Engineering, focused on BI & Analytics to lead a high-performing, multidisciplinary team in building and maintaining the data pipelines, AI-powered data solutions, and custom analytics UIs and dashboards that are foundational to Disney's Ad Platforms. In this role, you'll manage both frontend and backend software & data engineering, ensuring that business and end-user needs are met with reliability, scalability, and outstanding UI/UX design. The ideal candidate will be both a technical leader and a people manager with deep expertise in software, data engineering and platform strategy. Responsibilities and Duties of the Role: Instill a culture grounded in engineering best practices such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Manage, mentor, and grow a team of high-performing software and data engineers, fostering a collaborative and innovative culture such as code quality, documentation, automation, and continuous improvement Coordinate with Product Management to align engineering roadmaps with product initiatives and timelines Partner with Program Managers to drive planning, prioritization, and delivery of cross-functional efforts Collaborate with QA leadership to build data quality processes and end-to-end validation such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Lead and grow a high-performing team of software and data engineers working on mission-critical data products Set engineering roadmaps, delivery timelines, and platform-level initiatives Drive adoption of best-in-class tools and practices for data governance, lineage, observability, and cost optimization Provide technical guidance and career development for the team Collaborate with senior leadership to define data strategy and long-term architecture vision Manage capacity planning, resource allocation, and performance reviews Lead vendor/tool evaluations and oversee key integration efforts Partner with BI and analytics leads to ensure consistent, reliable data is delivered across the enterprise Spearhead the implementation of custom dashboards and analytics UIs, leveraging modern web frameworks (React, Angular, Vue, etc.), advanced data visualization, and design system best practices. Rapidly prototype UI components tailored to stakeholder/business requirements, ensuring high standards for usability, accessibility, and visual polish. Drive the integration of AI/ML solutions into both backend pipelines and analytics products; champion the use of AI-powered software development processes and robust, end-to-end SDLC practices. Required Education, Experience/Skills/Training: Required Qualifications Languages: Scala, Python, SQL, JavaScript Data Processing: Apache Spark, Flink, Airflow Platforms & Tools: Databricks, Hive, Presto, Snowflake Cloud: AWS (S3, EMR, Glue, Lambda) Minimum of 8 years of relevant software engineering, data engineering or data science - preferably with a digital media or digital advertising company Experience delivering products in an agile software development environment including sprint work in Jira Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations Strong SQL experience including writing/optimizing complex queries against distributed data stores such as Aurora, Hadoop, Hive, Oracle, and Snowflake Experience with data pipeline and workflow management tools: Apache NiFi or Apache Airflow Expert level knowledge in at least one programming language such as Python, R, Scala, Java. Demonstrated experience working with business intelligence tools such as MicroStrategy, Tableau, Business Objects, Looker, etc. Strong experience building and deploying dashboards and UIs with frameworks such as React, Angular, or Vue. Demonstrated ability to quickly prototype and implement custom UI components to meet evolving business/stakeholder specs. Familiarity with AI-powered solution development and integrating machine learning into production data/analytics environments. Strong software development life cycle (SDLC) management experience, including source control, CI/CD, and agile workflows (Jira). Demonstrated ability to effectively communicate complex concepts to technical and unacquainted audiences Experience in working with large datasets (Terabytes or more) Strong presentation and documentation skills including experience working with Confluence, Power Point, and Lucid Chart Strong analytical and critical thinking skills Enjoy working collaboratively with a talented group of people to tackle challenging business problems so we all succeed (or fail fast) as a team Preferred Qualifications Experience designing, building and supporting Business Intelligence (BI) data platforms, dashboards, and reporting environments Experience in Ad Tech, particularly Linear or Addressable Advertising Experience with digital advertising systems and ecosystems Experience using data analytics to triage and troubleshoot advertising workflows Experience with network topologies, systems architecture overviews, and entity relationship diagrams (ERD) Experience with rapid prototyping and agile delivery of analytics products. Required Education Bachelor's degree in computer science, or related technical fields, or equivalent experience Additional Information: Engineers are expected to be in the office four days a week. This role is hiring in Glendale, CA The hiring range for this position in Los Angeles, CA is between $171,600 - $230,100, Seattle, WA is between $179,700 - $241,000 and San Francisco, CA is between $187,900 - $252,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: We are seeking a Manager, Software Engineering, focused on BI & Analytics to lead a high-performing, multidisciplinary team in building and maintaining the data pipelines, AI-powered data solutions, and custom analytics UIs and dashboards that are foundational to Disney's Ad Platforms. In this role, you'll manage both frontend and backend software & data engineering, ensuring that business and end-user needs are met with reliability, scalability, and outstanding UI/UX design. The ideal candidate will be both a technical leader and a people manager with deep expertise in software, data engineering and platform strategy. Responsibilities and Duties of the Role: Instill a culture grounded in engineering best practices such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Manage, mentor, and grow a team of high-performing software and data engineers, fostering a collaborative and innovative culture such as code quality, documentation, automation, and continuous improvement Coordinate with Product Management to align engineering roadmaps with product initiatives and timelines Partner with Program Managers to drive planning, prioritization, and delivery of cross-functional efforts Collaborate with QA leadership to build data quality processes and end-to-end validation such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Lead and grow a high-performing team of software and data engineers working on mission-critical data products Set engineering roadmaps, delivery timelines, and platform-level initiatives Drive adoption of best-in-class tools and practices for data governance, lineage, observability, and cost optimization Provide technical guidance and career development for the team Collaborate with senior leadership to define data strategy and long-term architecture vision Manage capacity planning, resource allocation, and performance reviews Lead vendor/tool evaluations and oversee key integration efforts Partner with BI and analytics leads to ensure consistent, reliable data is delivered across the enterprise Spearhead the implementation of custom dashboards and analytics UIs, leveraging modern web frameworks (React, Angular, Vue, etc.), advanced data visualization, and design system best practices. Rapidly prototype UI components tailored to stakeholder/business requirements, ensuring high standards for usability, accessibility, and visual polish. Drive the integration of AI/ML solutions into both backend pipelines and analytics products; champion the use of AI-powered software development processes and robust, end-to-end SDLC practices. Required Education, Experience/Skills/Training: Required Qualifications Languages: Scala, Python, SQL, JavaScript Data Processing: Apache Spark, Flink, Airflow Platforms & Tools: Databricks, Hive, Presto, Snowflake Cloud: AWS (S3, EMR, Glue, Lambda) Minimum of 8 years of relevant software engineering, data engineering or data science - preferably with a digital media or digital advertising company Experience delivering products in an agile software development environment including sprint work in Jira Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations Strong SQL experience including writing/optimizing complex queries against distributed data stores such as Aurora, Hadoop, Hive, Oracle, and Snowflake Experience with data pipeline and workflow management tools: Apache NiFi or Apache Airflow Expert level knowledge in at least one programming language such as Python, R, Scala, Java. Demonstrated experience working with business intelligence tools such as MicroStrategy, Tableau, Business Objects, Looker, etc. Strong experience building and deploying dashboards and UIs with frameworks such as React, Angular, or Vue. Demonstrated ability to quickly prototype and implement custom UI components to meet evolving business/stakeholder specs. Familiarity with AI-powered solution development and integrating machine learning into production data/analytics environments. Strong software development life cycle (SDLC) management experience, including source control, CI/CD, and agile workflows (Jira). Demonstrated ability to effectively communicate complex concepts to technical and unacquainted audiences Experience in working with large datasets (Terabytes or more) Strong presentation and documentation skills including experience working with Confluence, Power Point, and Lucid Chart Strong analytical and critical thinking skills Enjoy working collaboratively with a talented group of people to tackle challenging business problems so we all succeed (or fail fast) as a team Preferred Qualifications Experience designing, building and supporting Business Intelligence (BI) data platforms, dashboards, and reporting environments Experience in Ad Tech, particularly Linear or Addressable Advertising Experience with digital advertising systems and ecosystems Experience using data analytics to triage and troubleshoot advertising workflows Experience with network topologies, systems architecture overviews, and entity relationship diagrams (ERD) Experience with rapid prototyping and agile delivery of analytics products. Required Education Bachelor's degree in computer science, or related technical fields, or equivalent experience Additional Information: Engineers are expected to be in the office four days a week. This role is hiring in Glendale, CA The hiring range for this position in Los Angeles, CA is between $171,600 - $230,100, Seattle, WA is between $179,700 - $241,000 and San Francisco, CA is between $187,900 - $252,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. This role sits within the Technology & Digital organization for Disney Experiences and collaborates closely with cross-functional teams across the company. The Lead Software Engineer will report to the Sr Manager, Technology. About the Role & Team We are seeking a visionary Lead Software Engineer to drive the development of scalable, intelligent systems that support licensing financial operations and AI-driven decision-making. This role will be instrumental in shaping the architecture and delivery of next-generation platforms that power financial licensing workflows and predictive analytics. What You'll Do Lead the design, development, and deployment of software solutions for licensing financial systems and AI-powered applications. Architect and implement scalable services that integrate with internal and third-party financial platforms. Collaborate with product, finance, and data science teams to define system requirements and deliver intelligent automation. Apply machine learning and AI techniques to optimize licensing workflows, forecasting, and compliance monitoring. Own the full software development lifecycle, including analysis, design, coding, testing, debugging, and documentation. Mentor junior engineers and foster a culture of innovation, inclusion, and technical excellence. Stay current with emerging technologies in AI, financial systems, and cloud-native development to inform strategic decisions. Required Qualifications & Skills: 7+ years of software engineering experience, including leadership of complex projects. Proven experience with financial systems, licensing workflows, or royalty management platforms. Hands-on expertise of developing and deploying custom AI solutions using LLMs to automate business processes or improve business outcomes in enterprise environments . Excellent programming skills in languages such as Java and Python. Experience with cloud platforms (AWS,GCP) and container orchestration (e.g., Kubernetes). Agile development experience and familiarity with CI/CD pipelines. Excellent communication and stakeholder engagement skills. Preferred Qualifications Experience with licensing systems in media, entertainment, or digital content industries. Familiarity with financial compliance standards and audit processes. Education Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Master's degree in Technology is a plus. The hiring range for this position in Glendale California is $150,000-$180,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. This role sits within the Technology & Digital organization for Disney Experiences and collaborates closely with cross-functional teams across the company. The Lead Software Engineer will report to the Sr Manager, Technology. About the Role & Team We are seeking a visionary Lead Software Engineer to drive the development of scalable, intelligent systems that support licensing financial operations and AI-driven decision-making. This role will be instrumental in shaping the architecture and delivery of next-generation platforms that power financial licensing workflows and predictive analytics. What You'll Do Lead the design, development, and deployment of software solutions for licensing financial systems and AI-powered applications. Architect and implement scalable services that integrate with internal and third-party financial platforms. Collaborate with product, finance, and data science teams to define system requirements and deliver intelligent automation. Apply machine learning and AI techniques to optimize licensing workflows, forecasting, and compliance monitoring. Own the full software development lifecycle, including analysis, design, coding, testing, debugging, and documentation. Mentor junior engineers and foster a culture of innovation, inclusion, and technical excellence. Stay current with emerging technologies in AI, financial systems, and cloud-native development to inform strategic decisions. Required Qualifications & Skills: 7+ years of software engineering experience, including leadership of complex projects. Proven experience with financial systems, licensing workflows, or royalty management platforms. Hands-on expertise of developing and deploying custom AI solutions using LLMs to automate business processes or improve business outcomes in enterprise environments . Excellent programming skills in languages such as Java and Python. Experience with cloud platforms (AWS,GCP) and container orchestration (e.g., Kubernetes). Agile development experience and familiarity with CI/CD pipelines. Excellent communication and stakeholder engagement skills. Preferred Qualifications Experience with licensing systems in media, entertainment, or digital content industries. Familiarity with financial compliance standards and audit processes. Education Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Master's degree in Technology is a plus. The hiring range for this position in Glendale California is $150,000-$180,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. This role sits within the Technology & Digital organization for Disney Experiences and collaborates closely with cross-functional teams across the company. The Lead Software Engineer will report to the Sr Manager, Technology. About the Role & Team We are seeking a visionary Lead Software Engineer to drive the development of scalable, intelligent systems that support licensing financial operations and AI-driven decision-making. This role will be instrumental in shaping the architecture and delivery of next-generation platforms that power financial licensing workflows and predictive analytics. What You'll Do Lead the design, development, and deployment of software solutions for licensing financial systems and AI-powered applications. Architect and implement scalable services that integrate with internal and third-party financial platforms. Collaborate with product, finance, and data science teams to define system requirements and deliver intelligent automation. Apply machine learning and AI techniques to optimize licensing workflows, forecasting, and compliance monitoring. Own the full software development lifecycle, including analysis, design, coding, testing, debugging, and documentation. Mentor junior engineers and foster a culture of innovation, inclusion, and technical excellence. Stay current with emerging technologies in AI, financial systems, and cloud-native development to inform strategic decisions. Required Qualifications & Skills: 7+ years of software engineering experience, including leadership of complex projects. Proven experience with financial systems, licensing workflows, or royalty management platforms. Hands-on expertise of developing and deploying custom AI solutions using LLMs to automate business processes or improve business outcomes in enterprise environments . Excellent programming skills in languages such as Java and Python. Experience with cloud platforms (AWS,GCP) and container orchestration (e.g., Kubernetes). Agile development experience and familiarity with CI/CD pipelines. Excellent communication and stakeholder engagement skills. Preferred Qualifications Experience with licensing systems in media, entertainment, or digital content industries. Familiarity with financial compliance standards and audit processes. Education Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Master's degree in Technology is a plus. The hiring range for this position in Glendale California is $150,000-$180,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. This role sits within the Technology & Digital organization for Disney Experiences and collaborates closely with cross-functional teams across the company. The Lead Software Engineer will report to the Sr Manager, Technology. About the Role & Team We are seeking a visionary Lead Software Engineer to drive the development of scalable, intelligent systems that support licensing financial operations and AI-driven decision-making. This role will be instrumental in shaping the architecture and delivery of next-generation platforms that power financial licensing workflows and predictive analytics. What You'll Do Lead the design, development, and deployment of software solutions for licensing financial systems and AI-powered applications. Architect and implement scalable services that integrate with internal and third-party financial platforms. Collaborate with product, finance, and data science teams to define system requirements and deliver intelligent automation. Apply machine learning and AI techniques to optimize licensing workflows, forecasting, and compliance monitoring. Own the full software development lifecycle, including analysis, design, coding, testing, debugging, and documentation. Mentor junior engineers and foster a culture of innovation, inclusion, and technical excellence. Stay current with emerging technologies in AI, financial systems, and cloud-native development to inform strategic decisions. Required Qualifications & Skills: 7+ years of software engineering experience, including leadership of complex projects. Proven experience with financial systems, licensing workflows, or royalty management platforms. Hands-on expertise of developing and deploying custom AI solutions using LLMs to automate business processes or improve business outcomes in enterprise environments . Excellent programming skills in languages such as Java and Python. Experience with cloud platforms (AWS,GCP) and container orchestration (e.g., Kubernetes). Agile development experience and familiarity with CI/CD pipelines. Excellent communication and stakeholder engagement skills. Preferred Qualifications Experience with licensing systems in media, entertainment, or digital content industries. Familiarity with financial compliance standards and audit processes. Education Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Master's degree in Technology is a plus. The hiring range for this position in Glendale California is $150,000-$180,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
San Francisco, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: We are seeking a Manager, Software Engineering, focused on BI & Analytics to lead a high-performing, multidisciplinary team in building and maintaining the data pipelines, AI-powered data solutions, and custom analytics UIs and dashboards that are foundational to Disney's Ad Platforms. In this role, you'll manage both frontend and backend software & data engineering, ensuring that business and end-user needs are met with reliability, scalability, and outstanding UI/UX design. The ideal candidate will be both a technical leader and a people manager with deep expertise in software, data engineering and platform strategy. Responsibilities and Duties of the Role: Instill a culture grounded in engineering best practices such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Manage, mentor, and grow a team of high-performing software and data engineers, fostering a collaborative and innovative culture such as code quality, documentation, automation, and continuous improvement Coordinate with Product Management to align engineering roadmaps with product initiatives and timelines Partner with Program Managers to drive planning, prioritization, and delivery of cross-functional efforts Collaborate with QA leadership to build data quality processes and end-to-end validation such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Lead and grow a high-performing team of software and data engineers working on mission-critical data products Set engineering roadmaps, delivery timelines, and platform-level initiatives Drive adoption of best-in-class tools and practices for data governance, lineage, observability, and cost optimization Provide technical guidance and career development for the team Collaborate with senior leadership to define data strategy and long-term architecture vision Manage capacity planning, resource allocation, and performance reviews Lead vendor/tool evaluations and oversee key integration efforts Partner with BI and analytics leads to ensure consistent, reliable data is delivered across the enterprise Spearhead the implementation of custom dashboards and analytics UIs, leveraging modern web frameworks (React, Angular, Vue, etc.), advanced data visualization, and design system best practices. Rapidly prototype UI components tailored to stakeholder/business requirements, ensuring high standards for usability, accessibility, and visual polish. Drive the integration of AI/ML solutions into both backend pipelines and analytics products; champion the use of AI-powered software development processes and robust, end-to-end SDLC practices. Required Education, Experience/Skills/Training: Required Qualifications Languages: Scala, Python, SQL, JavaScript Data Processing: Apache Spark, Flink, Airflow Platforms & Tools: Databricks, Hive, Presto, Snowflake Cloud: AWS (S3, EMR, Glue, Lambda) Minimum of 8 years of relevant software engineering, data engineering or data science - preferably with a digital media or digital advertising company Experience delivering products in an agile software development environment including sprint work in Jira Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations Strong SQL experience including writing/optimizing complex queries against distributed data stores such as Aurora, Hadoop, Hive, Oracle, and Snowflake Experience with data pipeline and workflow management tools: Apache NiFi or Apache Airflow Expert level knowledge in at least one programming language such as Python, R, Scala, Java. Demonstrated experience working with business intelligence tools such as MicroStrategy, Tableau, Business Objects, Looker, etc. Strong experience building and deploying dashboards and UIs with frameworks such as React, Angular, or Vue. Demonstrated ability to quickly prototype and implement custom UI components to meet evolving business/stakeholder specs. Familiarity with AI-powered solution development and integrating machine learning into production data/analytics environments. Strong software development life cycle (SDLC) management experience, including source control, CI/CD, and agile workflows (Jira). Demonstrated ability to effectively communicate complex concepts to technical and unacquainted audiences Experience in working with large datasets (Terabytes or more) Strong presentation and documentation skills including experience working with Confluence, Power Point, and Lucid Chart Strong analytical and critical thinking skills Enjoy working collaboratively with a talented group of people to tackle challenging business problems so we all succeed (or fail fast) as a team Preferred Qualifications Experience designing, building and supporting Business Intelligence (BI) data platforms, dashboards, and reporting environments Experience in Ad Tech, particularly Linear or Addressable Advertising Experience with digital advertising systems and ecosystems Experience using data analytics to triage and troubleshoot advertising workflows Experience with network topologies, systems architecture overviews, and entity relationship diagrams (ERD) Experience with rapid prototyping and agile delivery of analytics products. Required Education Bachelor's degree in computer science, or related technical fields, or equivalent experience Additional Information: Engineers are expected to be in the office four days a week. This role is hiring in Glendale, CA The hiring range for this position in Los Angeles, CA is between $171,600 - $230,100, Seattle, WA is between $179,700 - $241,000 and San Francisco, CA is between $187,900 - $252,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. Job Summary: We are seeking a Manager, Software Engineering, focused on BI & Analytics to lead a high-performing, multidisciplinary team in building and maintaining the data pipelines, AI-powered data solutions, and custom analytics UIs and dashboards that are foundational to Disney's Ad Platforms. In this role, you'll manage both frontend and backend software & data engineering, ensuring that business and end-user needs are met with reliability, scalability, and outstanding UI/UX design. The ideal candidate will be both a technical leader and a people manager with deep expertise in software, data engineering and platform strategy. Responsibilities and Duties of the Role: Instill a culture grounded in engineering best practices such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Manage, mentor, and grow a team of high-performing software and data engineers, fostering a collaborative and innovative culture such as code quality, documentation, automation, and continuous improvement Coordinate with Product Management to align engineering roadmaps with product initiatives and timelines Partner with Program Managers to drive planning, prioritization, and delivery of cross-functional efforts Collaborate with QA leadership to build data quality processes and end-to-end validation such as code quality, documentation, automation, and continuous improvement Ensure engineering principles are consistently applied across projects and teams Lead and grow a high-performing team of software and data engineers working on mission-critical data products Set engineering roadmaps, delivery timelines, and platform-level initiatives Drive adoption of best-in-class tools and practices for data governance, lineage, observability, and cost optimization Provide technical guidance and career development for the team Collaborate with senior leadership to define data strategy and long-term architecture vision Manage capacity planning, resource allocation, and performance reviews Lead vendor/tool evaluations and oversee key integration efforts Partner with BI and analytics leads to ensure consistent, reliable data is delivered across the enterprise Spearhead the implementation of custom dashboards and analytics UIs, leveraging modern web frameworks (React, Angular, Vue, etc.), advanced data visualization, and design system best practices. Rapidly prototype UI components tailored to stakeholder/business requirements, ensuring high standards for usability, accessibility, and visual polish. Drive the integration of AI/ML solutions into both backend pipelines and analytics products; champion the use of AI-powered software development processes and robust, end-to-end SDLC practices. Required Education, Experience/Skills/Training: Required Qualifications Languages: Scala, Python, SQL, JavaScript Data Processing: Apache Spark, Flink, Airflow Platforms & Tools: Databricks, Hive, Presto, Snowflake Cloud: AWS (S3, EMR, Glue, Lambda) Minimum of 8 years of relevant software engineering, data engineering or data science - preferably with a digital media or digital advertising company Experience delivering products in an agile software development environment including sprint work in Jira Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations Strong SQL experience including writing/optimizing complex queries against distributed data stores such as Aurora, Hadoop, Hive, Oracle, and Snowflake Experience with data pipeline and workflow management tools: Apache NiFi or Apache Airflow Expert level knowledge in at least one programming language such as Python, R, Scala, Java. Demonstrated experience working with business intelligence tools such as MicroStrategy, Tableau, Business Objects, Looker, etc. Strong experience building and deploying dashboards and UIs with frameworks such as React, Angular, or Vue. Demonstrated ability to quickly prototype and implement custom UI components to meet evolving business/stakeholder specs. Familiarity with AI-powered solution development and integrating machine learning into production data/analytics environments. Strong software development life cycle (SDLC) management experience, including source control, CI/CD, and agile workflows (Jira). Demonstrated ability to effectively communicate complex concepts to technical and unacquainted audiences Experience in working with large datasets (Terabytes or more) Strong presentation and documentation skills including experience working with Confluence, Power Point, and Lucid Chart Strong analytical and critical thinking skills Enjoy working collaboratively with a talented group of people to tackle challenging business problems so we all succeed (or fail fast) as a team Preferred Qualifications Experience designing, building and supporting Business Intelligence (BI) data platforms, dashboards, and reporting environments Experience in Ad Tech, particularly Linear or Addressable Advertising Experience with digital advertising systems and ecosystems Experience using data analytics to triage and troubleshoot advertising workflows Experience with network topologies, systems architecture overviews, and entity relationship diagrams (ERD) Experience with rapid prototyping and agile delivery of analytics products. Required Education Bachelor's degree in computer science, or related technical fields, or equivalent experience Additional Information: Engineers are expected to be in the office four days a week. This role is hiring in Glendale, CA The hiring range for this position in Los Angeles, CA is between $171,600 - $230,100, Seattle, WA is between $179,700 - $241,000 and San Francisco, CA is between $187,900 - $252,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
This is not a remote role - you must be in the area or be open to relocation Senior Software Engineer, Payments and Accounting "It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter where you are in the stage of your career, being part of Disney Parks, Experiences and Products (DPEP) means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. As a Senior Software Engineer with experience in full-stack software engineering and a strong commitment to excellence, you will contribute hands-on within the Payments and Accounting Technology team responsible for advancing the payments and accounting ecosystem to support the ever-expanding business needs of Parks Commercial Platforms. Our team owns and operates 30+ production backend and frontend services powering payment processing, fraud detection, gift card management, and card issuance across Walt Disney World, Disneyland, Disney Cruise Line, Disney Store, and other Disney properties. We seek forward-thinking full-stack engineers who are passionate about delivering quality products at scale, embrace AI-assisted development practices, and enjoy working closely with business partners on both strategic and tactical challenges. The ideal candidate should be comfortable working across backend services (Java/Spring) and frontend applications (Angular/Node.js), be proficient in leveraging AI tools to accelerate development workflows, and thrive in a fast-paced environment where production incident response and delivery excellence are equally important. The Senior Software Engineer reports to the Senior Manager-Technology. As a part of our team, you will work towards achieving the objectives outlined below: Actively participating in the successful implementation of solutions for complex technical problems across the full stack from backend Java microservices to Angular UI applications and Node.js API layers Contributing to the development and maintenance of payment processing frameworks, containerized execution environments, build systems, and shared libraries used across multiple products Applying AI-assisted development practices including AI-assisted code review, automated testing, secure prompt engineering, and identifying opportunities to apply AI/ML in fraud detection and payment optimization Providing input on future initiatives with stakeholders and fellow engineers, including technical debt prioritization, platform modernization, and capital planning considerations Contributing to project architecture and effectively communicating technical decisions within the team Contributing to Key Performance Indicators (KPIs) to measure project progress, system reliability, and engineering productivity Collaborating with engineers to ensure clean, thread-safe, well-tested code that introduces new features and capabilities Improving engineering productivity through innovation, automation, and adoption of modern development tools and AI assistants Responsibilities: Design, develop, and maintain full-stack payment processing applications spanning Java 21/Spring backend microservices, Angular 18 frontend applications, and Node.js 20 API layers Build and maintain containerized services using Docker, deploying to AWS with Tomcat-based runtime environments Support and operate production services processing real-time payment transactions across multiple Disney properties including authorization, settlement, fraud screening, gift card operations, and card issuance Develop and maintain Splunk-based monitoring, alerting, and operational analytics for payment and fraud detection systems Implement and support adherence to PCI-DSS compliance standards across application code, logging, data handling, and infrastructure Participate in production incident response for payment service failures including rapid triage, root cause analysis, remediation, and post-incident documentation Apply AI-assisted development practices including AI-powered code review, test generation, refactoring, and documentation; identify safe injection points for AI/ML in payment and fraud systems Mentor junior engineers through code reviews, technical discussions, and pair programming Collaborate with external vendor teams and internal stakeholders for complex integration work Contribute to technical estimates, risk assessments, and project sizing Investigate and resolve complex concurrency and performance issues in high-throughput payment services Act as a technical resource across backend services and frontend applications Qualifications: Must have 5+ years of design, architecture, and development experience in highly scalable, high-volume software components and/or client-facing web applications Experience in payment processing, fintech, or financial services technology strongly preferred Must have demonstrated experience leveraging AI tools in software development workflows preferred Deep understanding of design patterns and modern, highly scalable full-stack application development Advanced experience with Java 17+ (Java 21 preferred) including Spring Framework Advanced experience with Angular 16+ (Angular 18 preferred) and Node.js 18+ (Node.js 20 preferred) Advanced experience with AWS services: Lambda, DynamoDB, Aurora DB, S3, ECS, CloudWatch Advanced experience with Docker containerization and CI/CD pipelines (Jenkins, GitHub Actions, Harness) Advanced experience with microservices architecture, RESTful APIs, and cloud-native design patterns Must have proficiency with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Amazon Q) and experience using them in development workflows Experience with or strong interest in applying AI/ML to fraud detection, anomaly detection, or payment optimization use cases Strong understanding of payment processing concepts: authorization, settlement, tokenization, PCI-DSS compliance, card network mandates Experience with Splunk or similar log analytics platforms for operational monitoring and incident investigation Advanced experience in Object-Oriented design principles, patterns, and coding best practices Advanced experience building use case driven software with Agile Software Development and Test Driven Development methodologies Experience with database technologies: Aurora (MySQL), MariaDB, DynamoDB, Redis Ability to thrive in a dynamic, fast-paced environment with on-call production support responsibilities Ability to be highly flexible to quickly changing business needs and new technologies Ability to performance tuning, and concurrency hardening across production services Ability to contribute to test automation including JUnit concurrency testing, integration testing, and regression suites Ability to create and maintain technical documentation, runbooks, and operational procedures Ability to contribute to improvement of software development processes, including code quality gates (SonarQube), security scanning, and deployment practices Ability to proactively reassess business needs and make suggestions to meet those needs Ability to apply vision, creativity, and proactive solutions to complex issues across the full stack Ability to perform programming, testing, and debugging of major projects spanning backend and frontend systems Ability to mentor and review the work of less experienced members of the team Required Education: Bachelor's Degree in Computer Science or Engineering Field (or equivalent education and experience) The hiring range for this position in Orlando is $135,200.00 - $165,000.00per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
This is not a remote role - you must be in the area or be open to relocation Senior Software Engineer, Payments and Accounting "It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter where you are in the stage of your career, being part of Disney Parks, Experiences and Products (DPEP) means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. As a Senior Software Engineer with experience in full-stack software engineering and a strong commitment to excellence, you will contribute hands-on within the Payments and Accounting Technology team responsible for advancing the payments and accounting ecosystem to support the ever-expanding business needs of Parks Commercial Platforms. Our team owns and operates 30+ production backend and frontend services powering payment processing, fraud detection, gift card management, and card issuance across Walt Disney World, Disneyland, Disney Cruise Line, Disney Store, and other Disney properties. We seek forward-thinking full-stack engineers who are passionate about delivering quality products at scale, embrace AI-assisted development practices, and enjoy working closely with business partners on both strategic and tactical challenges. The ideal candidate should be comfortable working across backend services (Java/Spring) and frontend applications (Angular/Node.js), be proficient in leveraging AI tools to accelerate development workflows, and thrive in a fast-paced environment where production incident response and delivery excellence are equally important. The Senior Software Engineer reports to the Senior Manager-Technology. As a part of our team, you will work towards achieving the objectives outlined below: Actively participating in the successful implementation of solutions for complex technical problems across the full stack from backend Java microservices to Angular UI applications and Node.js API layers Contributing to the development and maintenance of payment processing frameworks, containerized execution environments, build systems, and shared libraries used across multiple products Applying AI-assisted development practices including AI-assisted code review, automated testing, secure prompt engineering, and identifying opportunities to apply AI/ML in fraud detection and payment optimization Providing input on future initiatives with stakeholders and fellow engineers, including technical debt prioritization, platform modernization, and capital planning considerations Contributing to project architecture and effectively communicating technical decisions within the team Contributing to Key Performance Indicators (KPIs) to measure project progress, system reliability, and engineering productivity Collaborating with engineers to ensure clean, thread-safe, well-tested code that introduces new features and capabilities Improving engineering productivity through innovation, automation, and adoption of modern development tools and AI assistants Responsibilities: Design, develop, and maintain full-stack payment processing applications spanning Java 21/Spring backend microservices, Angular 18 frontend applications, and Node.js 20 API layers Build and maintain containerized services using Docker, deploying to AWS with Tomcat-based runtime environments Support and operate production services processing real-time payment transactions across multiple Disney properties including authorization, settlement, fraud screening, gift card operations, and card issuance Develop and maintain Splunk-based monitoring, alerting, and operational analytics for payment and fraud detection systems Implement and support adherence to PCI-DSS compliance standards across application code, logging, data handling, and infrastructure Participate in production incident response for payment service failures including rapid triage, root cause analysis, remediation, and post-incident documentation Apply AI-assisted development practices including AI-powered code review, test generation, refactoring, and documentation; identify safe injection points for AI/ML in payment and fraud systems Mentor junior engineers through code reviews, technical discussions, and pair programming Collaborate with external vendor teams and internal stakeholders for complex integration work Contribute to technical estimates, risk assessments, and project sizing Investigate and resolve complex concurrency and performance issues in high-throughput payment services Act as a technical resource across backend services and frontend applications Qualifications: Must have 5+ years of design, architecture, and development experience in highly scalable, high-volume software components and/or client-facing web applications Experience in payment processing, fintech, or financial services technology strongly preferred Must have demonstrated experience leveraging AI tools in software development workflows preferred Deep understanding of design patterns and modern, highly scalable full-stack application development Advanced experience with Java 17+ (Java 21 preferred) including Spring Framework Advanced experience with Angular 16+ (Angular 18 preferred) and Node.js 18+ (Node.js 20 preferred) Advanced experience with AWS services: Lambda, DynamoDB, Aurora DB, S3, ECS, CloudWatch Advanced experience with Docker containerization and CI/CD pipelines (Jenkins, GitHub Actions, Harness) Advanced experience with microservices architecture, RESTful APIs, and cloud-native design patterns Must have proficiency with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Amazon Q) and experience using them in development workflows Experience with or strong interest in applying AI/ML to fraud detection, anomaly detection, or payment optimization use cases Strong understanding of payment processing concepts: authorization, settlement, tokenization, PCI-DSS compliance, card network mandates Experience with Splunk or similar log analytics platforms for operational monitoring and incident investigation Advanced experience in Object-Oriented design principles, patterns, and coding best practices Advanced experience building use case driven software with Agile Software Development and Test Driven Development methodologies Experience with database technologies: Aurora (MySQL), MariaDB, DynamoDB, Redis Ability to thrive in a dynamic, fast-paced environment with on-call production support responsibilities Ability to be highly flexible to quickly changing business needs and new technologies Ability to performance tuning, and concurrency hardening across production services Ability to contribute to test automation including JUnit concurrency testing, integration testing, and regression suites Ability to create and maintain technical documentation, runbooks, and operational procedures Ability to contribute to improvement of software development processes, including code quality gates (SonarQube), security scanning, and deployment practices Ability to proactively reassess business needs and make suggestions to meet those needs Ability to apply vision, creativity, and proactive solutions to complex issues across the full stack Ability to perform programming, testing, and debugging of major projects spanning backend and frontend systems Ability to mentor and review the work of less experienced members of the team Required Education: Bachelor's Degree in Computer Science or Engineering Field (or equivalent education and experience) The hiring range for this position in Orlando is $135,200.00 - $165,000.00per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Tech Summary: The Product Manager IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: This senior individual contributor role is primarily responsible for defining product strategy and vision, developing product roadmaps from ideation to launch, and making decisions on new products or enhancements to bring to market. This includes developing product enhancements based on validated learnings, serving as a facilitator for product teams and diverse stakeholder groups across the organization, and collaborating with operations teams and market stakeholders to support product adoption. This role is also responsible for performing internal and external discovery for new and existing products, validating solutions with end users, funneling learnings to product roadmaps, tracking outcomes and key performance indicators, and partnering with product team members to solve user problems. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; adapting to and learning from change, difficulties, and feedback. Defines product strategy and vision, and develops product roadmaps from ideation to launch by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; developing business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; developing product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary. Serves as a facilitator for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by coordinating the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; collaborating with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for stakeholders; providing product expertise, peer training, and consultation as appropriate; and adhering to enterprise compliance standards and managing technology risks appropriately. Performs internal and external discovery for new and existing products by collaborating with business partners to identify needs; identifying marketplace innovation; prototyping and validating with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and funneling learnings to the product roadmap. Tracks outcomes and key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards and assessing KPI alignment; and developing and/or maintaining ad hoc reports, status updates, and presentation decks for key stakeholders. Partners with product team members to solve user problems by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and collaborating on competitive and user research/testing, experimentation, and/or design thinking initiatives. Minimum Qualifications: Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum five (5) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements. Minimum two (2) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. Minimum one (1) year experience in a leadership role with or without direct reports.
08/05/2026
Full time
Tech Summary: The Product Manager IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: This senior individual contributor role is primarily responsible for defining product strategy and vision, developing product roadmaps from ideation to launch, and making decisions on new products or enhancements to bring to market. This includes developing product enhancements based on validated learnings, serving as a facilitator for product teams and diverse stakeholder groups across the organization, and collaborating with operations teams and market stakeholders to support product adoption. This role is also responsible for performing internal and external discovery for new and existing products, validating solutions with end users, funneling learnings to product roadmaps, tracking outcomes and key performance indicators, and partnering with product team members to solve user problems. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; adapting to and learning from change, difficulties, and feedback. Defines product strategy and vision, and develops product roadmaps from ideation to launch by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; developing business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; developing product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary. Serves as a facilitator for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by coordinating the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; collaborating with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for stakeholders; providing product expertise, peer training, and consultation as appropriate; and adhering to enterprise compliance standards and managing technology risks appropriately. Performs internal and external discovery for new and existing products by collaborating with business partners to identify needs; identifying marketplace innovation; prototyping and validating with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and funneling learnings to the product roadmap. Tracks outcomes and key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards and assessing KPI alignment; and developing and/or maintaining ad hoc reports, status updates, and presentation decks for key stakeholders. Partners with product team members to solve user problems by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and collaborating on competitive and user research/testing, experimentation, and/or design thinking initiatives. Minimum Qualifications: Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum five (5) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements. Minimum two (2) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. Minimum one (1) year experience in a leadership role with or without direct reports.
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
08/05/2026
Full time
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
PRIMARY FUNCTION: The Manager, Enterprise Workforce Management & Digital Access is responsible for the strategic leadership, operational management, and continuous improvement of Enterprise Workforce Management supporting the Enterprise Access Center while providing operational oversight of ChristianaCare's Enterprise Digital Access services, including the 24/7 Enterprise MyChart Help Desk. The position leads workforce forecasting, scheduling optimization, capacity planning, operational analytics, performance management, and digital access operations to ensure exceptional service delivery, operational efficiency, and an outstanding patient experience. Partners with Enterprise Access leadership to optimize workforce operations and collaborates with external managed service vendors, Information Technology, Digital Health, Epic, and other enterprise stakeholders to support digital access initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides leadership for workforce management and digital access operations supporting the Enterprise Access Center and enterprise digital patient access services. Leads workforce forecasting, staffing models, scheduling optimization, capacity planning, and operational analytics. Monitors service levels, productivity, schedule adherence, occupancy, quality, and workforce performance metrics. Develop operational reports, dashboards, and recommendations to support leadership decision making. Partners with Enterprise Access leaders to optimize staffing and operational performance. Maintains operational oversight of the 24/7 Enterprise MyChart Help Desk. Partners with external managed service vendor on day-to-day MyChart Help Desk operations, workflow optimization, service performance, and operational readiness. Collaborates with Information Technology, Digital Health, Epic, and operational leaders to support enterprise digital access initiatives. Communicates with external managed services vendor as new digital features and initiatives impact patient support needs. Evaluates patient experience with digital access tools, tracking adoption rates and feature-by-feature usage. Reviews new features and tools with generative AI technologies which touch patient digital experiences and validates prior to deployment. Develops and implements standardized workflows and operational best practices. Leads continuous improvement initiatives that enhance workforce efficiency, patient access, and digital service delivery. Identifies operational trends and implements solutions using workforce and operational data. Ensures compliance with organizational policies, quality standards, and regulatory requirements. Directly supervises assigned Workforce Management staff and IT Service Center Specialist II caregivers. Responsible for hiring, onboarding, scheduling, coaching, performance management, recognition, corrective action, and caregiver development. Participates in enterprise projects, technology implementations, and other duties as assigned. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce optimization, operational analytics, digital access operations, continuous improvement, and collaboration with enterprise partners to ensure operational excellence. DIRECTION/SUPERVISION OF OTHERS: Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center Director EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. Equivalent combination of education and relevant experience may be considered. Five (5) years of Workforce Management experience required. Healthcare contact center, patient access, or similar operational experience preferred. Experience with forecasting, scheduling optimization, capacity planning, staffing models, and workforce analytics. Experience supporting or overseeing digital patient access operations preferred. Experience partnering with Information Technology, Digital Health, Epic, and vendor experience preferred. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Workforce Management Forecasting and capacity planning Operational analytics Scheduling optimization Patient access operations Digital patient access Leadership and coaching Vendor partnership Process improvement Communication and collaboration Epic knowledge preferred SPECIAL REQUIREMENTS: None PHYSICAL DEMANDS: Standard physical demands consistent with ChristianaCare management positions. WORKING CONDITIONS: Professional office environment. Supports operations that include 24/7 Enterprise MyChart Help Desk services and may require occasional off-hours support. Annual Compensation Range $73,611.20 - $117,790.40 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
08/05/2026
Full time
PRIMARY FUNCTION: The Manager, Enterprise Workforce Management & Digital Access is responsible for the strategic leadership, operational management, and continuous improvement of Enterprise Workforce Management supporting the Enterprise Access Center while providing operational oversight of ChristianaCare's Enterprise Digital Access services, including the 24/7 Enterprise MyChart Help Desk. The position leads workforce forecasting, scheduling optimization, capacity planning, operational analytics, performance management, and digital access operations to ensure exceptional service delivery, operational efficiency, and an outstanding patient experience. Partners with Enterprise Access leadership to optimize workforce operations and collaborates with external managed service vendors, Information Technology, Digital Health, Epic, and other enterprise stakeholders to support digital access initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides leadership for workforce management and digital access operations supporting the Enterprise Access Center and enterprise digital patient access services. Leads workforce forecasting, staffing models, scheduling optimization, capacity planning, and operational analytics. Monitors service levels, productivity, schedule adherence, occupancy, quality, and workforce performance metrics. Develop operational reports, dashboards, and recommendations to support leadership decision making. Partners with Enterprise Access leaders to optimize staffing and operational performance. Maintains operational oversight of the 24/7 Enterprise MyChart Help Desk. Partners with external managed service vendor on day-to-day MyChart Help Desk operations, workflow optimization, service performance, and operational readiness. Collaborates with Information Technology, Digital Health, Epic, and operational leaders to support enterprise digital access initiatives. Communicates with external managed services vendor as new digital features and initiatives impact patient support needs. Evaluates patient experience with digital access tools, tracking adoption rates and feature-by-feature usage. Reviews new features and tools with generative AI technologies which touch patient digital experiences and validates prior to deployment. Develops and implements standardized workflows and operational best practices. Leads continuous improvement initiatives that enhance workforce efficiency, patient access, and digital service delivery. Identifies operational trends and implements solutions using workforce and operational data. Ensures compliance with organizational policies, quality standards, and regulatory requirements. Directly supervises assigned Workforce Management staff and IT Service Center Specialist II caregivers. Responsible for hiring, onboarding, scheduling, coaching, performance management, recognition, corrective action, and caregiver development. Participates in enterprise projects, technology implementations, and other duties as assigned. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce optimization, operational analytics, digital access operations, continuous improvement, and collaboration with enterprise partners to ensure operational excellence. DIRECTION/SUPERVISION OF OTHERS: Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center Director EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. Equivalent combination of education and relevant experience may be considered. Five (5) years of Workforce Management experience required. Healthcare contact center, patient access, or similar operational experience preferred. Experience with forecasting, scheduling optimization, capacity planning, staffing models, and workforce analytics. Experience supporting or overseeing digital patient access operations preferred. Experience partnering with Information Technology, Digital Health, Epic, and vendor experience preferred. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Workforce Management Forecasting and capacity planning Operational analytics Scheduling optimization Patient access operations Digital patient access Leadership and coaching Vendor partnership Process improvement Communication and collaboration Epic knowledge preferred SPECIAL REQUIREMENTS: None PHYSICAL DEMANDS: Standard physical demands consistent with ChristianaCare management positions. WORKING CONDITIONS: Professional office environment. Supports operations that include 24/7 Enterprise MyChart Help Desk services and may require occasional off-hours support. Annual Compensation Range $73,611.20 - $117,790.40 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Senior iMIS Consultant Hybrid Remote/Office - United States Full-time Competitive Salary + Benefits Remote Flexibility The Opportunity IBC is seeking a Senior iMIS Consultant to join our U.S. consulting team. This role is ideal for a highly experienced iMIS professional who will jump in quickly, manage client implementations, and configure complex solutions with minimal ramp-up time. You'll work directly with association clients to optimize their iMIS systems, improve member experiences, and guide digital transformation - all while collaborating with an experienced, supportive team that values innovation and quality. What You'll Do Lead iMIS implementation and upgrade projects from discovery through post-go-live support Configure iMIS modules, RiSE pages, and business rules based on client requirements Develop IQAs, dashboards, and SSRS reports to support analytics and operations Troubleshoot complex data, process, and configuration issues Provide training, documentation, and ongoing guidance to client teams Collaborate with project managers, developers, and other consultants to ensure on-time, high-quality delivery Stay current with iMIS EMS updates and help refine IBC's internal methodologies What You Bring 2+ years of hands-on iMIS consulting, implementation, or support experience (even if within your own association) Expertise with iMIS EMS configuration, RiSE customization, and reporting tools (IQA, SSRS, SQL) Strong understanding of association operations - membership, renewals, events, CE tracking, commerce Excellent communication, organization, and problem-solving skills Ability to work independently, manage competing priorities, and lead client conversations confidently Nice to Have Experience with data migration, system upgrades, or custom integrations Familiarity with web technologies (HTML, CSS, JavaScript) Experience with Sage Intacct or other association technology platforms Why You'll Love Working at IBC Salary Range of $98,000 to $115,000 with annual reviews Health, dental, and vision insurance Paid time off and professional development opportunities Remote-first flexibility with a close-knit, collaborative culture Opportunities to work on diverse association projects across North America A people-first company where integrity, innovation, and teamwork drive everything we do About Intuitive Business Concepts (IBC) For more than 20 years, Intuitive Business Concepts (IBC) has helped associations and nonprofits feel good about technology. As an Authorized iMIS Solution Provider (AiSP) and award-winning consulting firm, we specialize in implementing, customizing, and supporting iMIS EMS - the leading association management system - along with related platforms such as Sage Intacct, TopClass, and OpenWater. Our team of experts delivers technology with heart - combining deep technical skills, practical experience, and a genuine commitment to helping associations succeed. Powered by JazzHR PIeea84d1d90e8-2719
08/03/2026
Full time
Senior iMIS Consultant Hybrid Remote/Office - United States Full-time Competitive Salary + Benefits Remote Flexibility The Opportunity IBC is seeking a Senior iMIS Consultant to join our U.S. consulting team. This role is ideal for a highly experienced iMIS professional who will jump in quickly, manage client implementations, and configure complex solutions with minimal ramp-up time. You'll work directly with association clients to optimize their iMIS systems, improve member experiences, and guide digital transformation - all while collaborating with an experienced, supportive team that values innovation and quality. What You'll Do Lead iMIS implementation and upgrade projects from discovery through post-go-live support Configure iMIS modules, RiSE pages, and business rules based on client requirements Develop IQAs, dashboards, and SSRS reports to support analytics and operations Troubleshoot complex data, process, and configuration issues Provide training, documentation, and ongoing guidance to client teams Collaborate with project managers, developers, and other consultants to ensure on-time, high-quality delivery Stay current with iMIS EMS updates and help refine IBC's internal methodologies What You Bring 2+ years of hands-on iMIS consulting, implementation, or support experience (even if within your own association) Expertise with iMIS EMS configuration, RiSE customization, and reporting tools (IQA, SSRS, SQL) Strong understanding of association operations - membership, renewals, events, CE tracking, commerce Excellent communication, organization, and problem-solving skills Ability to work independently, manage competing priorities, and lead client conversations confidently Nice to Have Experience with data migration, system upgrades, or custom integrations Familiarity with web technologies (HTML, CSS, JavaScript) Experience with Sage Intacct or other association technology platforms Why You'll Love Working at IBC Salary Range of $98,000 to $115,000 with annual reviews Health, dental, and vision insurance Paid time off and professional development opportunities Remote-first flexibility with a close-knit, collaborative culture Opportunities to work on diverse association projects across North America A people-first company where integrity, innovation, and teamwork drive everything we do About Intuitive Business Concepts (IBC) For more than 20 years, Intuitive Business Concepts (IBC) has helped associations and nonprofits feel good about technology. As an Authorized iMIS Solution Provider (AiSP) and award-winning consulting firm, we specialize in implementing, customizing, and supporting iMIS EMS - the leading association management system - along with related platforms such as Sage Intacct, TopClass, and OpenWater. Our team of experts delivers technology with heart - combining deep technical skills, practical experience, and a genuine commitment to helping associations succeed. Powered by JazzHR PIeea84d1d90e8-2719