Center for Elders' Independence
Oakland, California
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
04/01/2026
Full time
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
Salesforce Consultant As required by our governmental client, this position requires being a US Citizen AND an active DHS Public Trust Clearance or the ability to obtain this clearance We're seeking a highly motivated and Salesforce-certified Salesforce Consultant to join our team supporting a USCIS initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Consultant: 100-135k Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Consultant Responsibilities Include: Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud. Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks. Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency. Ensure automation is scalable, maintainable, and aligned with governance and compliance standards. Partner with stakeholders to validate designs via prototypes and iterative feedback cycles. Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps. Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities. Design scalable data and security models, and automation frameworks aligned to federal requirements. Configure and customize Salesforce using declarative tools and best-practice architecture patterns. Performs other job-related duties as assigned Salesforce Consultant Experience, Education, Skills, Abilities requested: 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience. Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria. Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud. Track record delivering complex, multi-stakeholder Salesforce programs. Salesforce Certified Administrator plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required. Additional certifications preferred: Advanced Administrator, Marketing Cloud, Platform App Builder, OmniStudio, and PSS. Familiarity with integrations and APIs; capable of guiding technical integration approaches. Bachelor's degree required. Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required. Experience with Agile software development methodologies. At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems. Must pass pre-employment qualifications of Cherokee Federal Company Information: HESFP, LLC is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce Business Analyst Salesforce Functional Consultant CRM Consultant (Salesforce) Salesforce Solution Consultant Salesforce Implementation Specialist Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
04/01/2026
Full time
Salesforce Consultant As required by our governmental client, this position requires being a US Citizen AND an active DHS Public Trust Clearance or the ability to obtain this clearance We're seeking a highly motivated and Salesforce-certified Salesforce Consultant to join our team supporting a USCIS initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Consultant: 100-135k Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Consultant Responsibilities Include: Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud. Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks. Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency. Ensure automation is scalable, maintainable, and aligned with governance and compliance standards. Partner with stakeholders to validate designs via prototypes and iterative feedback cycles. Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps. Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities. Design scalable data and security models, and automation frameworks aligned to federal requirements. Configure and customize Salesforce using declarative tools and best-practice architecture patterns. Performs other job-related duties as assigned Salesforce Consultant Experience, Education, Skills, Abilities requested: 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience. Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria. Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud. Track record delivering complex, multi-stakeholder Salesforce programs. Salesforce Certified Administrator plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required. Additional certifications preferred: Advanced Administrator, Marketing Cloud, Platform App Builder, OmniStudio, and PSS. Familiarity with integrations and APIs; capable of guiding technical integration approaches. Bachelor's degree required. Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required. Experience with Agile software development methodologies. At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems. Must pass pre-employment qualifications of Cherokee Federal Company Information: HESFP, LLC is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce Business Analyst Salesforce Functional Consultant CRM Consultant (Salesforce) Salesforce Solution Consultant Salesforce Implementation Specialist Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Salesforce Technical Architect As required by our governmental client, this position requires being a US Citizen AND an active VA Public Trust Clearance or the ability to obtain this clearance The Salesforce Technical Architect must design, develop, and articulate solutions based on a customer's strategic business and technical requirements. The candidate will work with a variety of people (program managers, technical peers, and business partners) to ensure that maximum value is delivered to clients. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. The architect will provide technical leadership across sustainment and enhancement initiatives, ensuring alignment with enterprise architecture standards, data models, integration patterns, and security requirements. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Technical Architect: $ 130-160k Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Technical Architect Responsibilities Include: Define the overall Salesforce architecture and technical roadmap supporting the VA LGY VALERI platform. Translate business requirements into scalable Salesforce solution designs and technical architecture diagrams, this includes detailed current state and future state diagrams. Lead architectural design across Apex development, Lightning Web Components, integrations, data models, and platform automation. Ability to write and enhance Architectural documentation gaps for Technical design documents including for Mulesoft, Oracle, and integration orchestration. Must be proficient with designing process maps with Lucidchart (deliverables within hours or days not weeks or sprints) Establish and enforce Salesforce architecture standards, coding standards, and best practices across development teams. Design and oversee complex integrations with external systems using REST, SOAP, middleware platforms, and API frameworks. Ensure solutions align with federal security standards, FedRAMP requirements, and Salesforce security best practices. Guide development teams on platform architecture decisions, performance optimization, and scalability strategies. Collaborate with program leadership, business analysts, and stakeholders to align technical solutions with mission requirements. Review technical designs, conduct architecture reviews, and provide governance for major Salesforce enhancements. Support DevOps practices including CI/CD pipelines, release management, and environment strategy. Provide architectural oversight for data management, integration patterns, and enterprise system interoperability. Mentor developers and administrators while fostering strong collaboration across cross-functional technical teams. Must be a U.S. Citizen Must pass pre-employment qualifications of Cherokee Federal Salesforce Technical Architect Experience, Education, Skills, Abilities Requested: • Must be a U.S. Citizen with the ability to obtain and maintain a VA Public Trust Clearance. • Salesforce Certified Application Architect or System Architect • Bachelor's degree + 8 years of Salesforce architecture or development experience, OR Associate's degree + 10 years of Salesforce architecture or development experience, OR High School Diploma/GED + 12 years of Salesforce architecture or development experience. • Salesforce platform architecture and enterprise solution design • Apex development, Lightning Web Components, and platform automation • Salesforce data modeling and enterprise data architecture • Salesforce integrations using REST, SOAP, and middleware platforms • API design and integration frameworks • DevOps practices and CI/CD pipelines for Salesforce deployments • Performance optimization and scalable Salesforce platform design • Strong communication skills and ability to translate technical architecture for business stakeholders • Experience collaborating with cross-functional teams including developers, administrators, and program leadership • Ability to guide architecture decisions while maintaining compliance with enterprise standards Preferred Qualifications • Current VA Public Trust Clearance • Salesforce Certified Application Architect, System Architect • Experience supporting federal government Salesforce implementations • Experience with Salesforce DevOps tools (Copado, Gearset, Git-based workflows) • Familiarity with Salesforce Shield, platform encryption, and federal security compliance frameworks • Experience with enterprise integration platforms such as MuleSoft, Dell Boomi, or Informatica Cloud Company Information: HESFP (HESFP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce Technical Architect CRM Solution Architect Salesforce Enterprise Architect Salesforce Consultant Salesforce Application Architect Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
04/01/2026
Full time
Salesforce Technical Architect As required by our governmental client, this position requires being a US Citizen AND an active VA Public Trust Clearance or the ability to obtain this clearance The Salesforce Technical Architect must design, develop, and articulate solutions based on a customer's strategic business and technical requirements. The candidate will work with a variety of people (program managers, technical peers, and business partners) to ensure that maximum value is delivered to clients. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. The architect will provide technical leadership across sustainment and enhancement initiatives, ensuring alignment with enterprise architecture standards, data models, integration patterns, and security requirements. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Technical Architect: $ 130-160k Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Technical Architect Responsibilities Include: Define the overall Salesforce architecture and technical roadmap supporting the VA LGY VALERI platform. Translate business requirements into scalable Salesforce solution designs and technical architecture diagrams, this includes detailed current state and future state diagrams. Lead architectural design across Apex development, Lightning Web Components, integrations, data models, and platform automation. Ability to write and enhance Architectural documentation gaps for Technical design documents including for Mulesoft, Oracle, and integration orchestration. Must be proficient with designing process maps with Lucidchart (deliverables within hours or days not weeks or sprints) Establish and enforce Salesforce architecture standards, coding standards, and best practices across development teams. Design and oversee complex integrations with external systems using REST, SOAP, middleware platforms, and API frameworks. Ensure solutions align with federal security standards, FedRAMP requirements, and Salesforce security best practices. Guide development teams on platform architecture decisions, performance optimization, and scalability strategies. Collaborate with program leadership, business analysts, and stakeholders to align technical solutions with mission requirements. Review technical designs, conduct architecture reviews, and provide governance for major Salesforce enhancements. Support DevOps practices including CI/CD pipelines, release management, and environment strategy. Provide architectural oversight for data management, integration patterns, and enterprise system interoperability. Mentor developers and administrators while fostering strong collaboration across cross-functional technical teams. Must be a U.S. Citizen Must pass pre-employment qualifications of Cherokee Federal Salesforce Technical Architect Experience, Education, Skills, Abilities Requested: • Must be a U.S. Citizen with the ability to obtain and maintain a VA Public Trust Clearance. • Salesforce Certified Application Architect or System Architect • Bachelor's degree + 8 years of Salesforce architecture or development experience, OR Associate's degree + 10 years of Salesforce architecture or development experience, OR High School Diploma/GED + 12 years of Salesforce architecture or development experience. • Salesforce platform architecture and enterprise solution design • Apex development, Lightning Web Components, and platform automation • Salesforce data modeling and enterprise data architecture • Salesforce integrations using REST, SOAP, and middleware platforms • API design and integration frameworks • DevOps practices and CI/CD pipelines for Salesforce deployments • Performance optimization and scalable Salesforce platform design • Strong communication skills and ability to translate technical architecture for business stakeholders • Experience collaborating with cross-functional teams including developers, administrators, and program leadership • Ability to guide architecture decisions while maintaining compliance with enterprise standards Preferred Qualifications • Current VA Public Trust Clearance • Salesforce Certified Application Architect, System Architect • Experience supporting federal government Salesforce implementations • Experience with Salesforce DevOps tools (Copado, Gearset, Git-based workflows) • Familiarity with Salesforce Shield, platform encryption, and federal security compliance frameworks • Experience with enterprise integration platforms such as MuleSoft, Dell Boomi, or Informatica Cloud Company Information: HESFP (HESFP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce Technical Architect CRM Solution Architect Salesforce Enterprise Architect Salesforce Consultant Salesforce Application Architect Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Salesforce Developer (SSO / Identity & Access) As required by our governmental client, this position requires being a US Citizen AND an active VA Public Trust CLEARANCE or the ability to obtain this clearance HESFP LLC, a Cherokee Federal owned company is seeking an experienced Salesforce Developer to support a VA modernization project. The Salesforce Developer (SSO / Identity & Access) will support a VA modernization effort focused on implementing an Okta-based Single Sign-On (SSO) solution across multiple Salesforce environments. This role combines hands-on development with authentication troubleshooting, user access management, and environment readiness. The ideal candidate will bring strong Salesforce development experience along with the ability to diagnose and resolve SSO-related issues in a complex, multi-environment enterprise setting. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Developer (SSO / Identity & Access): $100-130K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Administrator (SSO / Identity & Access) Responsibilities Include: • Support Salesforce SSO migration and authentication readiness across multiple environments (Development, Test, UAT, Production) • Configure, validate, and troubleshoot SAML-based SSO integrations using Okta or similar identity providers • Analyze and resolve login issues using browser developer tools and Salesforce debug logs • Enable and interpret Salesforce debug logs for authentication and user session troubleshooting • Perform user impersonation (login-as) to validate access and reproduce issues • Manage profiles, permission sets, and user access configurations • Configure and maintain Network Access settings, including IP ranges and login restrictions • Support environment setup and validation for enterprise access management changes • Collaborate with VA enterprise teams and internal stakeholders to ensure successful SSO implementation • Prepare and support end users to ensure successful login and access during rollout • Develop code in accordance with established development standards, including unit testing, security testing, and automation testing • Provide expert-level guidance on the implementation, configuration, integration, and optimization of Salesforce solutions • Lead the design and architecture of Salesforce solutions and custom applications • Advise stakeholders on Salesforce best practices, platform capabilities, limitations, and potential third-party tools • Perform system evaluations and gap analyses to recommend optimal configurations and data models • Support Agile development teams with detailed knowledge of the Salesforce development lifecycle, including DevOps and sandbox strategy • Ensure compliance with security, data governance, and regulatory requirements • Coordinate with clients, product owners, and cross-functional teams to deliver strategic business outcomes • Perform other job-related duties as assigned Salesforce Developer (SSO / Identity & Access) Experience, Education, Skills, Abilities requested: • Bachelor's degree and at least 5 years of relevant experience • Strong hands-on experience with Salesforce development, preferably in Service Cloud • Experience troubleshooting SSO authentication issues, specifically using SAML • Experience working with Okta or another Identity Provider (IdP) • Proficiency with Salesforce debug logs, user access management, and login troubleshooting • Experience using browser developer tools to analyze authentication errors • Experience configuring Network Access settings in Salesforce • Ability to support and manage multiple Salesforce environments simultaneously • Strong analytical and problem-solving skills • Must be a US Citizen • Must have an active VA Public Trust Clearance or the ability to obtain • Must pass pre-employment qualifications of Cherokee Federal Company Information: HESFP LLC (HESFP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: • Salesforce Administrator • Salesforce System Administrator • Salesforce Support Specialist • CRM Administrator • Salesforce Analyst Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
04/01/2026
Full time
Salesforce Developer (SSO / Identity & Access) As required by our governmental client, this position requires being a US Citizen AND an active VA Public Trust CLEARANCE or the ability to obtain this clearance HESFP LLC, a Cherokee Federal owned company is seeking an experienced Salesforce Developer to support a VA modernization project. The Salesforce Developer (SSO / Identity & Access) will support a VA modernization effort focused on implementing an Okta-based Single Sign-On (SSO) solution across multiple Salesforce environments. This role combines hands-on development with authentication troubleshooting, user access management, and environment readiness. The ideal candidate will bring strong Salesforce development experience along with the ability to diagnose and resolve SSO-related issues in a complex, multi-environment enterprise setting. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Developer (SSO / Identity & Access): $100-130K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Administrator (SSO / Identity & Access) Responsibilities Include: • Support Salesforce SSO migration and authentication readiness across multiple environments (Development, Test, UAT, Production) • Configure, validate, and troubleshoot SAML-based SSO integrations using Okta or similar identity providers • Analyze and resolve login issues using browser developer tools and Salesforce debug logs • Enable and interpret Salesforce debug logs for authentication and user session troubleshooting • Perform user impersonation (login-as) to validate access and reproduce issues • Manage profiles, permission sets, and user access configurations • Configure and maintain Network Access settings, including IP ranges and login restrictions • Support environment setup and validation for enterprise access management changes • Collaborate with VA enterprise teams and internal stakeholders to ensure successful SSO implementation • Prepare and support end users to ensure successful login and access during rollout • Develop code in accordance with established development standards, including unit testing, security testing, and automation testing • Provide expert-level guidance on the implementation, configuration, integration, and optimization of Salesforce solutions • Lead the design and architecture of Salesforce solutions and custom applications • Advise stakeholders on Salesforce best practices, platform capabilities, limitations, and potential third-party tools • Perform system evaluations and gap analyses to recommend optimal configurations and data models • Support Agile development teams with detailed knowledge of the Salesforce development lifecycle, including DevOps and sandbox strategy • Ensure compliance with security, data governance, and regulatory requirements • Coordinate with clients, product owners, and cross-functional teams to deliver strategic business outcomes • Perform other job-related duties as assigned Salesforce Developer (SSO / Identity & Access) Experience, Education, Skills, Abilities requested: • Bachelor's degree and at least 5 years of relevant experience • Strong hands-on experience with Salesforce development, preferably in Service Cloud • Experience troubleshooting SSO authentication issues, specifically using SAML • Experience working with Okta or another Identity Provider (IdP) • Proficiency with Salesforce debug logs, user access management, and login troubleshooting • Experience using browser developer tools to analyze authentication errors • Experience configuring Network Access settings in Salesforce • Ability to support and manage multiple Salesforce environments simultaneously • Strong analytical and problem-solving skills • Must be a US Citizen • Must have an active VA Public Trust Clearance or the ability to obtain • Must pass pre-employment qualifications of Cherokee Federal Company Information: HESFP LLC (HESFP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: • Salesforce Administrator • Salesforce System Administrator • Salesforce Support Specialist • CRM Administrator • Salesforce Analyst Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Salesforce Quality Assurance (QA) Tester An active Public Trust or the ability to obtain a Public Trust is required for consideration We are seeking a detail-oriented and experienced Salesforce Quality Assurance (QA) Tester to join our team. The Salesforce QA Tester will be responsible for ensuring the quality and reliability of Salesforce applications and solutions through comprehensive testing and quality control measures. This role requires strong technical skills, Salesforce knowledge, and a thorough understanding of QA methodologies and best practices. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Quality Assurance (QA) Tester: $90-120K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Quality Assurance (QA) Tester Responsibilities Include: Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations. Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs. Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards. Identify, document, and track defects and issues using a defect tracking system, and collaborate with technical teams to ensure timely resolution. Create and maintain test data and test environments, ensuring accurate and representative test scenarios. Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency. Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications. Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows. Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements. Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies. Provide feedback and recommendations on user experience, system performance, and overall quality improvements. Performs other job-related duties as assigned Salesforce Quality Assurance (QA) Tester Experience, Education, Skills, Abilities requested: Bachelor's degree in Computer Science, Information Technology, or a related field. US. Citizenship is required Salesforce certified (Administrator preferred). Shall have a minimum of four (4) years of general work experience. Experience testing enterprise software solutions. Shall have three (3) years of experience in troubleshooting software. Shall have experience working in Salesforce and Agile development processes. Preferred public sector experience or multiple Salesforce project implementation experience Experience in coordinating and executing test events, creating test reports, testing IT hardware, software, systems, and networks. Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models. Experience in test planning, test case development, and execution for Salesforce projects. Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks. Familiarity with test automation tools, such as Selenium, Katalon Sutdio, or Salesforce-specific tools like Salesforce DX or Apex Test Classes. Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports. Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines. Eligible to obtain and maintain Government Public Trust Clearance Must pass pre-employment qualifications of Cherokee Federal Company Information: Higher Echelon (HESFP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce QA Engineer Salesforce Test Analyst CRM QA Tester Salesforce Automation Tester Salesforce UAT Coordinator Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
04/01/2026
Full time
Salesforce Quality Assurance (QA) Tester An active Public Trust or the ability to obtain a Public Trust is required for consideration We are seeking a detail-oriented and experienced Salesforce Quality Assurance (QA) Tester to join our team. The Salesforce QA Tester will be responsible for ensuring the quality and reliability of Salesforce applications and solutions through comprehensive testing and quality control measures. This role requires strong technical skills, Salesforce knowledge, and a thorough understanding of QA methodologies and best practices. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Quality Assurance (QA) Tester: $90-120K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Quality Assurance (QA) Tester Responsibilities Include: Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations. Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs. Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards. Identify, document, and track defects and issues using a defect tracking system, and collaborate with technical teams to ensure timely resolution. Create and maintain test data and test environments, ensuring accurate and representative test scenarios. Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency. Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications. Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows. Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements. Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies. Provide feedback and recommendations on user experience, system performance, and overall quality improvements. Performs other job-related duties as assigned Salesforce Quality Assurance (QA) Tester Experience, Education, Skills, Abilities requested: Bachelor's degree in Computer Science, Information Technology, or a related field. US. Citizenship is required Salesforce certified (Administrator preferred). Shall have a minimum of four (4) years of general work experience. Experience testing enterprise software solutions. Shall have three (3) years of experience in troubleshooting software. Shall have experience working in Salesforce and Agile development processes. Preferred public sector experience or multiple Salesforce project implementation experience Experience in coordinating and executing test events, creating test reports, testing IT hardware, software, systems, and networks. Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models. Experience in test planning, test case development, and execution for Salesforce projects. Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks. Familiarity with test automation tools, such as Selenium, Katalon Sutdio, or Salesforce-specific tools like Salesforce DX or Apex Test Classes. Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports. Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines. Eligible to obtain and maintain Government Public Trust Clearance Must pass pre-employment qualifications of Cherokee Federal Company Information: Higher Echelon (HESFP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce QA Engineer Salesforce Test Analyst CRM QA Tester Salesforce Automation Tester Salesforce UAT Coordinator Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
A-Line Staffing is now hiring a Sr. Analyst, 340B Contract Operations (Remote - EST). The Senior Analyst would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. If you are interested in this Senior Analyst position, please contact Milos Pavlovic at or . Senior Analyst Compensation The pay for this position is competitive and based on experience. Benefits are available to full-time employees after 90 days of employment. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. Senior Analyst Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs. Fully remote role (never required onsite). Work schedule: Monday - Friday, 8:30 AM - 5:00 PM EST. Must be able to work Eastern Standard Time business hours with minimal flexibility. Quarterly onsite meetings may be available but are optional and not reimbursed. This is a contract operations and negotiations role within the 340B Program (not a traditional data/business analyst role). Safety sensitive position. Senior Analyst Responsibilities Receive requests for new contracts and contract amendments; review for completeness and accuracy. Draft, review, and negotiate contracts utilizing contract lifecycle management software. Review client redlines and coordinate responses with Legal, Sales, Implementations, Account Management, and other stakeholders. Issue signature-ready agreements and support full contract execution. Perform contract operations activities supporting the 340B Program. Collaborate across business units to resolve contract comments and ensure timely completion. Manage multiple contract requests simultaneously within workflow systems. Support communication between internal teams and external clients throughout the contract lifecycle. Senior Analyst Requirements Associates Degree or equivalent related experience required. Minimum 1-3 years of experience with contract generation and negotiation. Experience managing contracts through the full contract lifecycle. Experience using contract lifecycle management (CLM) software or similar systems. Strong Microsoft Office skills (Word and Excel). Strong communication skills (written and verbal). Ability to manage multiple priorities in workflow or ticketing systems. High School Diploma or GED required. Attendance is mandatory for the first 90 days. Senior Analyst Preferred Qualifications 3-5 years of contract operations or negotiations experience. Knowledge of healthcare or hospital environments. Experience with the 340B Program. Experience working within Salesforce or another CRM system. Background in healthcare and/or legal environments. Experience coordinating responses to client contract redlines with internal stakeholders. Candidate Prescreen Questions (Must be attached at top of resume) Do you have hands-on experience drafting, reviewing, negotiating, or amending contracts? Do you have experience managing contracts through the full contract lifecycle (intake, redlines, execution, signatures)? Have you worked with a contract lifecycle management (CLM) system or similar contract management software? If yes, please list system(s). Do you have experience reviewing client redlines and coordinating responses with Legal, Sales, or other stakeholders? Have you supported or worked within a healthcare, hospital, or health plan environment? Do you have experience with the 340B program or regulated healthcare contracting? If yes, please explain. Are you comfortable operating in a contract-focused role rather than a traditional analyst role? Do you have strong Microsoft Office skills, particularly Word and Excel? Do you have experience managing multiple contract requests simultaneously in a workflow or ticketing system? Are you able to work full time remotely during Eastern Standard Time business hours with minimal flexibility? Do you meet the education requirement of an Associate's degree or equivalent experience? If you think this Senior Analyst position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting.
04/01/2026
Full time
A-Line Staffing is now hiring a Sr. Analyst, 340B Contract Operations (Remote - EST). The Senior Analyst would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. If you are interested in this Senior Analyst position, please contact Milos Pavlovic at or . Senior Analyst Compensation The pay for this position is competitive and based on experience. Benefits are available to full-time employees after 90 days of employment. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. Senior Analyst Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs. Fully remote role (never required onsite). Work schedule: Monday - Friday, 8:30 AM - 5:00 PM EST. Must be able to work Eastern Standard Time business hours with minimal flexibility. Quarterly onsite meetings may be available but are optional and not reimbursed. This is a contract operations and negotiations role within the 340B Program (not a traditional data/business analyst role). Safety sensitive position. Senior Analyst Responsibilities Receive requests for new contracts and contract amendments; review for completeness and accuracy. Draft, review, and negotiate contracts utilizing contract lifecycle management software. Review client redlines and coordinate responses with Legal, Sales, Implementations, Account Management, and other stakeholders. Issue signature-ready agreements and support full contract execution. Perform contract operations activities supporting the 340B Program. Collaborate across business units to resolve contract comments and ensure timely completion. Manage multiple contract requests simultaneously within workflow systems. Support communication between internal teams and external clients throughout the contract lifecycle. Senior Analyst Requirements Associates Degree or equivalent related experience required. Minimum 1-3 years of experience with contract generation and negotiation. Experience managing contracts through the full contract lifecycle. Experience using contract lifecycle management (CLM) software or similar systems. Strong Microsoft Office skills (Word and Excel). Strong communication skills (written and verbal). Ability to manage multiple priorities in workflow or ticketing systems. High School Diploma or GED required. Attendance is mandatory for the first 90 days. Senior Analyst Preferred Qualifications 3-5 years of contract operations or negotiations experience. Knowledge of healthcare or hospital environments. Experience with the 340B Program. Experience working within Salesforce or another CRM system. Background in healthcare and/or legal environments. Experience coordinating responses to client contract redlines with internal stakeholders. Candidate Prescreen Questions (Must be attached at top of resume) Do you have hands-on experience drafting, reviewing, negotiating, or amending contracts? Do you have experience managing contracts through the full contract lifecycle (intake, redlines, execution, signatures)? Have you worked with a contract lifecycle management (CLM) system or similar contract management software? If yes, please list system(s). Do you have experience reviewing client redlines and coordinating responses with Legal, Sales, or other stakeholders? Have you supported or worked within a healthcare, hospital, or health plan environment? Do you have experience with the 340B program or regulated healthcare contracting? If yes, please explain. Are you comfortable operating in a contract-focused role rather than a traditional analyst role? Do you have strong Microsoft Office skills, particularly Word and Excel? Do you have experience managing multiple contract requests simultaneously in a workflow or ticketing system? Are you able to work full time remotely during Eastern Standard Time business hours with minimal flexibility? Do you meet the education requirement of an Associate's degree or equivalent experience? If you think this Senior Analyst position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting.
This Jobot Job is hosted by: Christian Aviles Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $58,000 per year A bit about us: My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software. Why join us? Benefit Overview: Company-paid premiums for Medical Insurance, Life/AD&D Insurance and Short and Long-Term Disability Insurances Flexible Spending Account (Medical and Dependent care) and Health Savings Account available Voluntary group dental and supplemental life/AD&D insurances available 401(k) Retirement Plan (with up to 7.5% company match) Nine Paid Holidays Two Weeks Vacation 1st year Job Details Data Analyst Position Summary The Data Analyst is responsible for collecting, maintaining, analyzing, and interpreting data to provide external customer feedback and deliver actionable insights internally that drive informed decision-making. This role partners closely with key stakeholders to understand data needs, develop analytical solutions to solve business challenges, and present findings in a clear and concise manner. Key Responsibilities 1. Data Collection & Validation Extract data from databases and field findings; load into CRM systems Transform raw data into usable formats that support strategic decision-making Clean and process data to ensure accuracy and consistency Identify and resolve data quality issues and discrepancies Implement data quality controls and monitoring mechanisms 2. Data Analysis & Interpretation Perform exploratory data analysis to uncover trends, patterns, and anomalies Apply statistical and analytical techniques to derive insights from complex datasets Support proactive decision-making through data-driven findings 3. Reporting, Presentation & Visualization Create interactive dashboards, reports, and presentations Collaborate cross-functionally to deliver actionable insights Communicate findings and recommendations clearly to stakeholders Qualifications Education & Experience Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or related field OR Minimum 3 years of equivalent work experience At least 3 years of experience in data analysis and data visualization tools Customer service experience preferred Required Skills & Competencies Proven experience in data collection, maintenance, and analysis Strong proficiency with business intelligence tools and databases Experience with data visualization tools (e.g., Tableau, Power BI) Strong analytical and problem-solving skills with attention to detail Ability to write technical reports for company-wide use Excellent communication and presentation skills Ability to manage multiple accounts, priorities, and field projects Self-motivated, disciplined, and able to work independently Positive, professional attitude with a hands-on learning mindset Able to work at the required pace without direct supervision Strong written, verbal, and telephone communication skills reflecting an empathetic customer approach Preferred (Nice to Have) Knowledge of machine learning and data mining techniques Advanced data visualization experience Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/01/2026
Full time
This Jobot Job is hosted by: Christian Aviles Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $58,000 per year A bit about us: My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software. Why join us? Benefit Overview: Company-paid premiums for Medical Insurance, Life/AD&D Insurance and Short and Long-Term Disability Insurances Flexible Spending Account (Medical and Dependent care) and Health Savings Account available Voluntary group dental and supplemental life/AD&D insurances available 401(k) Retirement Plan (with up to 7.5% company match) Nine Paid Holidays Two Weeks Vacation 1st year Job Details Data Analyst Position Summary The Data Analyst is responsible for collecting, maintaining, analyzing, and interpreting data to provide external customer feedback and deliver actionable insights internally that drive informed decision-making. This role partners closely with key stakeholders to understand data needs, develop analytical solutions to solve business challenges, and present findings in a clear and concise manner. Key Responsibilities 1. Data Collection & Validation Extract data from databases and field findings; load into CRM systems Transform raw data into usable formats that support strategic decision-making Clean and process data to ensure accuracy and consistency Identify and resolve data quality issues and discrepancies Implement data quality controls and monitoring mechanisms 2. Data Analysis & Interpretation Perform exploratory data analysis to uncover trends, patterns, and anomalies Apply statistical and analytical techniques to derive insights from complex datasets Support proactive decision-making through data-driven findings 3. Reporting, Presentation & Visualization Create interactive dashboards, reports, and presentations Collaborate cross-functionally to deliver actionable insights Communicate findings and recommendations clearly to stakeholders Qualifications Education & Experience Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or related field OR Minimum 3 years of equivalent work experience At least 3 years of experience in data analysis and data visualization tools Customer service experience preferred Required Skills & Competencies Proven experience in data collection, maintenance, and analysis Strong proficiency with business intelligence tools and databases Experience with data visualization tools (e.g., Tableau, Power BI) Strong analytical and problem-solving skills with attention to detail Ability to write technical reports for company-wide use Excellent communication and presentation skills Ability to manage multiple accounts, priorities, and field projects Self-motivated, disciplined, and able to work independently Positive, professional attitude with a hands-on learning mindset Able to work at the required pace without direct supervision Strong written, verbal, and telephone communication skills reflecting an empathetic customer approach Preferred (Nice to Have) Knowledge of machine learning and data mining techniques Advanced data visualization experience Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Jasco Products Company, Inc.
Oklahoma City, Oklahoma
Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
04/01/2026
Full time
Jasco is looking for a qualified Technical Program Analyst who will be a hands-on problem solver and delivery coordinator responsible for stabilizing and advancing Jasco's integration initiatives through various applications, including electronic data interchange (EDI), ERP, ETL/Data Warehousing, API interfacing, and supporting business applications cross-functionally across the organization. EDI / ERP Integration Support (Critical) Analyze and resolve recurring EDI and ERP-adjacent issues, including: ERP job flow anomalies Trusted Link and mailbox mapping issues Support EDI initiatives by: Identifying repeat failure patterns Implementing permanent fixes for failed processes Coordinating with EDI analysts and vendors on priority partners Technical Program Execution and Coordination Act as the technical resource across initiatives that touch multiple systems Track dependencies and risks across: EDI ERP / AS/400 SQL / CRM / Workbench Translate business needs into clear technical execution paths Coordinate work between internal teams and external vendors Ensure work is sequenced realistically based on capacity and risk Create new automation workflows using Azure Data Factory and additional API focused integration tools (Workfront Fusion, SSIS, and others) Documentation and Knowledge Preservation Document: Workflows and integration logic ERP / ERP customizations and decision points Known failure modes and resolution paths Produce system impact maps to reduce risk during: ERP modernization Platform upgrades Vendor transitions Continuous Improvement and Risk Reduction Identify risky or single-threaded processes Recommend automation, simplification, or retirement of legacy logic Proactively reduce escalation volume by fixing root causes Stay current on relevant technologies affecting Jasco's integration landscape Thoroughly review and update job flows and data mapping across core systems, assess onboarding processes with integration partners, and support the identification and resolution of recurring issues leading to electronic data interchange (EDI) failures. Qualifications At least 7-10 years of experience in managing complex IT projects At least 2 years of production exposure to EDI. At least 2 years of experience writing applications or integrations with low-no code applications (Power Apps, Power Automate, Adobe Workfront Fusion, etc) At least 2 years of experience working with API integrations between business systems in Azure Data Factory or a similar integration platform. At least 2 years of experience in programming experience with object oriented code (RPG, MVC, .NET, C#, etc) At least 2 years of experience working in Transact SQL (T-SQL) based platforms such as Microsoft SQL Server, IBM DB2, or MySql. Certifications in any of the above is a plus. Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
Description As a key member of the Information Technology Services team, the Integration Specialist is responsible for supporting the institution's ongoing efforts in system interoperability, digital transformation, and delivering modern user experiences. This role involves designing, developing, and maintaining API and SDK integrations that connect critical campus systems, including student information systems, learning management platforms, enterprise applications, and the institutional data lake. It requires a versatile developer who is comfortable working with various integration development languages, including but not limited to PHP, Python, JSON, and others. The specialist plays a key role in ensuring seamless data exchange, supporting integrations with third-party vendors, and enabling campus departments with dependable and scalable technical solutions. Characteristic Duties and Responsibilities (include, but not limited to) ESSENTIAL DUTIES AND RESPONSIBILITIES This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description. Develop, maintain, and optimize API and SDK integrations between institutional systems and external platforms. Collaborate with teams to design scalable, secure, and compliant integration solutions that align with institutional goals. Provide technical guidance and support to internal departments, vendors, and partners integrating with institutional APIs and SDKs. Troubleshoot and resolve integration issues, with a strong emphasis on secure data integrity and continuity of service. Document integration processes, API/SDK functionality, and best practices for both technical and non-technical audiences. Train other IT staff on how to work with APIs and SDKs using the created documentation, promoting internal knowledge sharing and support capabilities. Monitor integration performance and implement improvements for efficiency, reliability, and security. Stay current with higher education technology trends, data privacy standards (e.g., FERPA), and security practices. Work cross-functionally with various campus departments to support integration needs and ensure alignment with institutional goals. Minimum Qualifications REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency in RESTful APIs, GraphQL, Webhooks, and OAuth authentication. Experience developing and maintaining SDKs (e.g., Java, JavaScript, PHP, Python, iOS, Android). Strong programming skills in one or more languages such as PHP, Python, Java, or JavaScript. Experience with API design/testing tools such as Bruno, Postman, and Swagger (OpenAPI). Familiarity with integration platforms, middleware, or API gateways. Excellent analytical, problem-solving, and communication skills. Knowledge of PHP frameworks (e.g., Laravel, Symfony) for API development. Experience supporting integrations with Learning Management Systems (LMS), CRM systems, or Student Information Systems (SIS). Familiarity with data privacy and compliance requirements specific to higher education (e.g., FERPA, accessibility standards). Understanding of CI/CD practices and DevOps workflows related to API and SDK deployment. Knowledge of Python environments, including virtual environments, dependency management, and packaging best practices. Familiarity with AI tools and frameworks, such as machine learning APIs, AI-assisted development tools, or data analytics platforms, and their relevance to higher education. Minimum Requirements Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent combination of education and experience). Minimum 2 years of experience in API/SDK development and integration Experience working with Ellucian products, particularly Banner, in a higher education setting is preferred. Supplemental Information The Systems Integration Analyst position supports the Information Technology, and will remain open until filled. Please note this is an on-site position. SalarySalary will be determined based on relevant experience, and review of internal equity.Application MaterialsAll candidates (both internal and external) must attach a current resume and cover letter to their online job application. Letters of recommendations are welcome, but not required. InterviewsSelected candidates will be invited to an onsite panel interview, TBD.WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to: Competitive compensationComprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much moreGenerous time off and holiday scheduleEligibility in the Wisconsin Retirement System (ETF)Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)Well-being activities to support personal and professional well-beingCollaborative and supportive team environment Candidates must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available.
01/14/2026
Full time
Description As a key member of the Information Technology Services team, the Integration Specialist is responsible for supporting the institution's ongoing efforts in system interoperability, digital transformation, and delivering modern user experiences. This role involves designing, developing, and maintaining API and SDK integrations that connect critical campus systems, including student information systems, learning management platforms, enterprise applications, and the institutional data lake. It requires a versatile developer who is comfortable working with various integration development languages, including but not limited to PHP, Python, JSON, and others. The specialist plays a key role in ensuring seamless data exchange, supporting integrations with third-party vendors, and enabling campus departments with dependable and scalable technical solutions. Characteristic Duties and Responsibilities (include, but not limited to) ESSENTIAL DUTIES AND RESPONSIBILITIES This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description. Develop, maintain, and optimize API and SDK integrations between institutional systems and external platforms. Collaborate with teams to design scalable, secure, and compliant integration solutions that align with institutional goals. Provide technical guidance and support to internal departments, vendors, and partners integrating with institutional APIs and SDKs. Troubleshoot and resolve integration issues, with a strong emphasis on secure data integrity and continuity of service. Document integration processes, API/SDK functionality, and best practices for both technical and non-technical audiences. Train other IT staff on how to work with APIs and SDKs using the created documentation, promoting internal knowledge sharing and support capabilities. Monitor integration performance and implement improvements for efficiency, reliability, and security. Stay current with higher education technology trends, data privacy standards (e.g., FERPA), and security practices. Work cross-functionally with various campus departments to support integration needs and ensure alignment with institutional goals. Minimum Qualifications REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency in RESTful APIs, GraphQL, Webhooks, and OAuth authentication. Experience developing and maintaining SDKs (e.g., Java, JavaScript, PHP, Python, iOS, Android). Strong programming skills in one or more languages such as PHP, Python, Java, or JavaScript. Experience with API design/testing tools such as Bruno, Postman, and Swagger (OpenAPI). Familiarity with integration platforms, middleware, or API gateways. Excellent analytical, problem-solving, and communication skills. Knowledge of PHP frameworks (e.g., Laravel, Symfony) for API development. Experience supporting integrations with Learning Management Systems (LMS), CRM systems, or Student Information Systems (SIS). Familiarity with data privacy and compliance requirements specific to higher education (e.g., FERPA, accessibility standards). Understanding of CI/CD practices and DevOps workflows related to API and SDK deployment. Knowledge of Python environments, including virtual environments, dependency management, and packaging best practices. Familiarity with AI tools and frameworks, such as machine learning APIs, AI-assisted development tools, or data analytics platforms, and their relevance to higher education. Minimum Requirements Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent combination of education and experience). Minimum 2 years of experience in API/SDK development and integration Experience working with Ellucian products, particularly Banner, in a higher education setting is preferred. Supplemental Information The Systems Integration Analyst position supports the Information Technology, and will remain open until filled. Please note this is an on-site position. SalarySalary will be determined based on relevant experience, and review of internal equity.Application MaterialsAll candidates (both internal and external) must attach a current resume and cover letter to their online job application. Letters of recommendations are welcome, but not required. InterviewsSelected candidates will be invited to an onsite panel interview, TBD.WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to: Competitive compensationComprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much moreGenerous time off and holiday scheduleEligibility in the Wisconsin Retirement System (ETF)Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)Well-being activities to support personal and professional well-beingCollaborative and supportive team environment Candidates must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available.
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
01/14/2026
Full time
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
Job no: 551744 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time Job Summary Reporting to the Director of Advancement Research and Prospect Management, the Prospect Management Analyst provides functional expertise to support the design, development, and implementation of analytics-based fundraising solutions and services to support the attainment of philanthropic goals for SJSU's University Advancement division. The Prospect Management Analyst supports fundraising efforts by providing and analyzing prospect data to optimize fundraising strategies. This position works with fundraisers and senior leaders to identify and evaluate potential donors, ensuring data integrity and providing insights for effective donor cultivation and solicitation. Key responsibilities include prospect identification and assignments, portfolio review, data analysis, report and dashboard generation, and the implementation of prospect management policies and procedures including pipeline moves management. Key Responsibilities Manage the prospect pipeline and moves management process to ensure timely and effective advancement of prospects. Drive portfolio optimization and provide prospect assignment recommendations. Conduct regular portfolio reviews with gift officers; offer data-driven insights and guidance and track cultivation strategies. Deliver training to gift officers on best practices for portfolio management. Qualify prospects based on capacity, inclination, and likelihood to give. Use data mining and predictive modeling to inform donor engagement strategies. Analyze fundraiser metrics to track performance and progress toward fundraising goals. Proactively identify prospects using wealth screening and relationship mapping tools. Generate and help design standard and custom reports for distribution to development officers and staff. Run data reports as requested by the Director of Advancement Research and Prospect Management for development officers and staff. Maintain the integrity and quality of the CRM database and conduct regular data cleaning to ensure that donor and prospect information is current. Serve as the primary liaison to the University Advancement database administrator for projects related to the CRM system as well as the creation of fundraising reports and dashboards. Assist in training end users on CRM systems; develop and maintain accompanying training documentation. Provide strategic development consultation and high-level support to leadership on fundraising activities. Contribute to the formulation of policies related to advancement research, prospect management, and related infrastructure support activities. Knowledge, Skills & Abilities Proficiency at supporting and participating in advancement research, prospect management, advancement services, fundraising operations or related fields Demonstrated ability to perform complex analysis and synthesize data from a wide variety of sources and present the resulting information in a clear, concise summary Knowledge of datamining techniques used to generate prospect lists Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; ability to find solutions and make sound decisions in high-pressure situations Demonstrated proficiency in relational database management/CRM systems use such as Raiser's Edge NXT and electronic resources such as Target Analytics' ResearchPoint and WealthPoint, Lexis Nexis for Development Professionals, iWave's PRO (Prospect Research Online), and other free and fee-based sources to locate and compile business and biographic information Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods Ability to communicate with constituents in a professional and respectful manner, building teamwork and collaboration to achieve goals Thorough knowledge of database methods, procedures and practices; English grammar, business writing, punctuation and spelling Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree Experience in higher education Blackbaud's Raiser's Edge NXT or similar donor database experience At least two years of experience analyzing and interpreting data for development and fundraising Experience in advancement, including prospect research and identification Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Salary: $6,667/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23,2025 through October 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years . click apply for full job details
01/14/2026
Full time
Job no: 551744 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time Job Summary Reporting to the Director of Advancement Research and Prospect Management, the Prospect Management Analyst provides functional expertise to support the design, development, and implementation of analytics-based fundraising solutions and services to support the attainment of philanthropic goals for SJSU's University Advancement division. The Prospect Management Analyst supports fundraising efforts by providing and analyzing prospect data to optimize fundraising strategies. This position works with fundraisers and senior leaders to identify and evaluate potential donors, ensuring data integrity and providing insights for effective donor cultivation and solicitation. Key responsibilities include prospect identification and assignments, portfolio review, data analysis, report and dashboard generation, and the implementation of prospect management policies and procedures including pipeline moves management. Key Responsibilities Manage the prospect pipeline and moves management process to ensure timely and effective advancement of prospects. Drive portfolio optimization and provide prospect assignment recommendations. Conduct regular portfolio reviews with gift officers; offer data-driven insights and guidance and track cultivation strategies. Deliver training to gift officers on best practices for portfolio management. Qualify prospects based on capacity, inclination, and likelihood to give. Use data mining and predictive modeling to inform donor engagement strategies. Analyze fundraiser metrics to track performance and progress toward fundraising goals. Proactively identify prospects using wealth screening and relationship mapping tools. Generate and help design standard and custom reports for distribution to development officers and staff. Run data reports as requested by the Director of Advancement Research and Prospect Management for development officers and staff. Maintain the integrity and quality of the CRM database and conduct regular data cleaning to ensure that donor and prospect information is current. Serve as the primary liaison to the University Advancement database administrator for projects related to the CRM system as well as the creation of fundraising reports and dashboards. Assist in training end users on CRM systems; develop and maintain accompanying training documentation. Provide strategic development consultation and high-level support to leadership on fundraising activities. Contribute to the formulation of policies related to advancement research, prospect management, and related infrastructure support activities. Knowledge, Skills & Abilities Proficiency at supporting and participating in advancement research, prospect management, advancement services, fundraising operations or related fields Demonstrated ability to perform complex analysis and synthesize data from a wide variety of sources and present the resulting information in a clear, concise summary Knowledge of datamining techniques used to generate prospect lists Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; ability to find solutions and make sound decisions in high-pressure situations Demonstrated proficiency in relational database management/CRM systems use such as Raiser's Edge NXT and electronic resources such as Target Analytics' ResearchPoint and WealthPoint, Lexis Nexis for Development Professionals, iWave's PRO (Prospect Research Online), and other free and fee-based sources to locate and compile business and biographic information Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods Ability to communicate with constituents in a professional and respectful manner, building teamwork and collaboration to achieve goals Thorough knowledge of database methods, procedures and practices; English grammar, business writing, punctuation and spelling Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree Experience in higher education Blackbaud's Raiser's Edge NXT or similar donor database experience At least two years of experience analyzing and interpreting data for development and fundraising Experience in advancement, including prospect research and identification Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Salary: $6,667/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23,2025 through October 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years . click apply for full job details
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
01/14/2026
Full time
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
Senior Programmer Analyst - (2 Positions) Posting Number: SF02058 Position Type: Professional Staff Union: PTAA - Professional/Tech/Admin Assoc Pay Grade Level: Grade Level: 12 Pay Grade Range: Anticipated Hiring Salary Range: $75,000 - $85,000 Department: University Computing Systems Campus Location: Job Description Summary: The search will remain open until the position has been filled. First consideration will be given to applications received by September 18, 2025. Applications received after September 18, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration. _ About URI: The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State's flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City. _ Please Note: A hybrid work schedule is possible after six months. _ Basic Function: The Senior Programmer Analyst is a technical resource responsible for the configuration, development, and maintenance of a wide range of enterprise applications-including ERP (PeopleSoft, Workday), procurement (Jaggaer), CRM (Slate, Salesforce), and student success applications-serving all business and academic units at the University of Rhode Island. This role focuses on hands-on implementation and support of core technology platforms that enable student success and administrative efficiency across the institution. Duties and Responsibilities: Essential Duties and Responsibilities: Analyze, configure, develop, test, implement, and maintain enterprise applications and systems, including but not limited to PeopleSoft, Workday, Jaggaer, Slate, Salesforce, and student success platforms. Develop technical specifications and system procedures to support university-wide administrative, academic, and student success processes. Implement new modules, features, integrations, and enhancements as required by university business and academic units. Troubleshoot, diagnose, and resolve complex system issues in collaboration with IT staff and functional users. Maintain and update application documentation, technical procedures, and project plans according to departmental standards. Review technical deliverables and code to ensure quality, security, and compliance with university and industry standards. Coordinate and schedule technical work, manage assigned projects, and ensure timely delivery of solutions. Assist in evaluating and deploying vendor updates, patches, and application upgrades. Provide technical support and guidance to application users and internal IT staff. Remain current with evolving technologies and best practices relevant to enterprise, ERP, procurement, CRM, and student success applications. Other Duties and Responsibilities: The position may require after-hours or on-call work to support system maintenance and issue resolution. Perform additional duties as needed. Licenses, Tools, and Equipment: Proficiency in software and programming tools, computer workstations, Internet development tools and practices. Posting Date: 09/03/2025 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9a193d69489a63448e9f6b8781b0998a
01/14/2026
Full time
Senior Programmer Analyst - (2 Positions) Posting Number: SF02058 Position Type: Professional Staff Union: PTAA - Professional/Tech/Admin Assoc Pay Grade Level: Grade Level: 12 Pay Grade Range: Anticipated Hiring Salary Range: $75,000 - $85,000 Department: University Computing Systems Campus Location: Job Description Summary: The search will remain open until the position has been filled. First consideration will be given to applications received by September 18, 2025. Applications received after September 18, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration. _ About URI: The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State's flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City. _ Please Note: A hybrid work schedule is possible after six months. _ Basic Function: The Senior Programmer Analyst is a technical resource responsible for the configuration, development, and maintenance of a wide range of enterprise applications-including ERP (PeopleSoft, Workday), procurement (Jaggaer), CRM (Slate, Salesforce), and student success applications-serving all business and academic units at the University of Rhode Island. This role focuses on hands-on implementation and support of core technology platforms that enable student success and administrative efficiency across the institution. Duties and Responsibilities: Essential Duties and Responsibilities: Analyze, configure, develop, test, implement, and maintain enterprise applications and systems, including but not limited to PeopleSoft, Workday, Jaggaer, Slate, Salesforce, and student success platforms. Develop technical specifications and system procedures to support university-wide administrative, academic, and student success processes. Implement new modules, features, integrations, and enhancements as required by university business and academic units. Troubleshoot, diagnose, and resolve complex system issues in collaboration with IT staff and functional users. Maintain and update application documentation, technical procedures, and project plans according to departmental standards. Review technical deliverables and code to ensure quality, security, and compliance with university and industry standards. Coordinate and schedule technical work, manage assigned projects, and ensure timely delivery of solutions. Assist in evaluating and deploying vendor updates, patches, and application upgrades. Provide technical support and guidance to application users and internal IT staff. Remain current with evolving technologies and best practices relevant to enterprise, ERP, procurement, CRM, and student success applications. Other Duties and Responsibilities: The position may require after-hours or on-call work to support system maintenance and issue resolution. Perform additional duties as needed. Licenses, Tools, and Equipment: Proficiency in software and programming tools, computer workstations, Internet development tools and practices. Posting Date: 09/03/2025 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9a193d69489a63448e9f6b8781b0998a
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Admissions Systems Analyst 2Department:Strategic Enrollment Admissions Systems & Imaging Reporting to the Director of Admissions Systems and Document Imaging, the Admissions Systems Analyst 2 will serve as an integral part of a service-oriented unit supporting Strategic Enrollment Management within the Office of Admissions Systems and Imaging. Analysts in this role are expected to demonstrate a foundational understanding of the unit's major areas of support and develop growing expertise in one or more of the following areas: • Admissions applications management, internal and external • Admissions-related payment management • Application requirements, maintenance, and evaluation • Orientation • Checklist management • Data integrity, management, and security • Communications • Writing/editing queries • User security/access • Training/documentation • Operational support for undergraduate, graduate, and professional admissions • Admissions customizations within the Student Information System • Integrations with external systems Analysts in this role are in the process of building their knowledge of admissions systems and are expected to work closely with more experienced colleagues to learn processes and best practices. Collaborative work is emphasized, with opportunities to test and validate system changes under the guidance of senior analysts before transitioning to more independent tasks. Analysts complete both collaborative and independent projects, documenting their responsibilities, including routine and non-routine tasks, to ensure accuracy and consistency. Training may be a part of this role, including assisting with cross-training colleagues for coverage and providing operational users with guidance on system usage. Analysts are expected to participate in special projects and handle other duties as assigned. Occasionally, this role may require work outside of normal business hours to validate system upgrades or support peak operational periods, such as during application and operational deadlines. Required Competencies: • Demonstrated analytical problem-solving skills • Excellent written and verbal communication skills • Bachelor's degree in an applicable field • 2 years of relevant experience Desired Competencies: • Experience with PeopleSoft Campus Solutions preferred • 2-4 years of experience working with a Student Information System or CRM Additional Information: Career Roadmap Function: Information Technology Sub-Function: Business Systems Career Band: Individual Contributor - Specialized Job Level: S2 Experienced To apply, please submit a current resume and cover letter. Salary range for this position is $58,700-$77,200. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications. This position may be remote for candidates living in the state of Ohio. Location:Student Academic Services (0160)Position Type:RegularScheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
01/14/2026
Full time
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Admissions Systems Analyst 2Department:Strategic Enrollment Admissions Systems & Imaging Reporting to the Director of Admissions Systems and Document Imaging, the Admissions Systems Analyst 2 will serve as an integral part of a service-oriented unit supporting Strategic Enrollment Management within the Office of Admissions Systems and Imaging. Analysts in this role are expected to demonstrate a foundational understanding of the unit's major areas of support and develop growing expertise in one or more of the following areas: • Admissions applications management, internal and external • Admissions-related payment management • Application requirements, maintenance, and evaluation • Orientation • Checklist management • Data integrity, management, and security • Communications • Writing/editing queries • User security/access • Training/documentation • Operational support for undergraduate, graduate, and professional admissions • Admissions customizations within the Student Information System • Integrations with external systems Analysts in this role are in the process of building their knowledge of admissions systems and are expected to work closely with more experienced colleagues to learn processes and best practices. Collaborative work is emphasized, with opportunities to test and validate system changes under the guidance of senior analysts before transitioning to more independent tasks. Analysts complete both collaborative and independent projects, documenting their responsibilities, including routine and non-routine tasks, to ensure accuracy and consistency. Training may be a part of this role, including assisting with cross-training colleagues for coverage and providing operational users with guidance on system usage. Analysts are expected to participate in special projects and handle other duties as assigned. Occasionally, this role may require work outside of normal business hours to validate system upgrades or support peak operational periods, such as during application and operational deadlines. Required Competencies: • Demonstrated analytical problem-solving skills • Excellent written and verbal communication skills • Bachelor's degree in an applicable field • 2 years of relevant experience Desired Competencies: • Experience with PeopleSoft Campus Solutions preferred • 2-4 years of experience working with a Student Information System or CRM Additional Information: Career Roadmap Function: Information Technology Sub-Function: Business Systems Career Band: Individual Contributor - Specialized Job Level: S2 Experienced To apply, please submit a current resume and cover letter. Salary range for this position is $58,700-$77,200. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications. This position may be remote for candidates living in the state of Ohio. Location:Student Academic Services (0160)Position Type:RegularScheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
Full Job Description Responsibilities Develop and customize Salesforce solutions across multiple clouds (e.g., Salesforce CRM, Community Engagement CRM, Field Service Lightning, and Marketing Cloud Design and implement robust Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, Cloudpages, and API integrations. Collaborate with architects and business analysts to translate requirements into effective technical solutions. Build and maintain data models, automation workflows, flows, and validation rules to enhance platform functionality. Support integrations with external systems using REST/SOAP APIs, middleware, and other tools. Participate in code reviews, testing, and deployment processes to ensure high-quality, maintainable code. Troubleshoot and resolve issues in Salesforce configurations, code, and integrations. Document technical solutions, processes, and standards for team and client reference. Stay current with Salesforce releases and emerging technologies to continuously improve solution design. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), and system integrations. Proficiency in Salesforce configuration, data modeling, and declarative tools such as Flows and Process Builder. Strong experience with REST/SOAP APIs and integration platforms. Experience with MuleSoft is preferred. Solid understanding of Salesforce security, governor limits, and performance optimization. Excellent analytical, problem-solving, and communication skills. Prior experience working in a consulting environment or with public sector clients preferred. Experience working with Salesforce Public Sector Cloud is preferred. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
12/18/2025
Full Job Description Responsibilities Develop and customize Salesforce solutions across multiple clouds (e.g., Salesforce CRM, Community Engagement CRM, Field Service Lightning, and Marketing Cloud Design and implement robust Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, Cloudpages, and API integrations. Collaborate with architects and business analysts to translate requirements into effective technical solutions. Build and maintain data models, automation workflows, flows, and validation rules to enhance platform functionality. Support integrations with external systems using REST/SOAP APIs, middleware, and other tools. Participate in code reviews, testing, and deployment processes to ensure high-quality, maintainable code. Troubleshoot and resolve issues in Salesforce configurations, code, and integrations. Document technical solutions, processes, and standards for team and client reference. Stay current with Salesforce releases and emerging technologies to continuously improve solution design. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), and system integrations. Proficiency in Salesforce configuration, data modeling, and declarative tools such as Flows and Process Builder. Strong experience with REST/SOAP APIs and integration platforms. Experience with MuleSoft is preferred. Solid understanding of Salesforce security, governor limits, and performance optimization. Excellent analytical, problem-solving, and communication skills. Prior experience working in a consulting environment or with public sector clients preferred. Experience working with Salesforce Public Sector Cloud is preferred. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
Overview: We are seeking an experienced Business Application Analyst to drive the implementation and support of innovative technology solutions across the organization. This role is crucial in enhancing business processes through effective application management, integration, and support. The ideal candidate will have a strong foundation in business processes and systems with a focus on manufacturing and distribution/warehousing processes. Key Responsibilities: Develop and support cost-effective technology solutions that align with business strategies and initiatives. Manage the deployment, monitoring, and maintenance of applications, ensuring optimal performance in a 24/7 production environment. Collaborate with teams to identify and champion technology solutions that address business needs, considering risk, cost, and ROI. Lead projects to implement new systems, policies, and processes that enhance business profitability and efficiency. Ensure the integrity, confidentiality, and availability of company information through robust IT practices. Provide continuous support, including 24/7 on-call coverage for critical events. Communicate IT capabilities effectively to guide continuous improvement efforts and provide necessary training to team members. Act as a liaison with third-party vendors for support and perform additional duties as required. Required: Minimum of a High School Diploma required; Associate's or Bachelors degree in IT or related field preferred 8+ years of work experience with at least 5 years in a similar role Strong understanding of manufacturing, warehousing business processes. Prior experience navigating systems that include WMS, MRP, CRM, EDI, and ERP A working knowledge of SQL; able to generate SQL Queries and reports Proficient in Microsoft environments and industry-standard tools including the MS-Office Suite Excellent organizational, analytical, and project management skills with a keen attention to detail. Exceptional communication skills, capable of presenting ideas in a business-friendly manner. Self-motivated with the ability to prioritize tasks effectively in a fast-paced environment. Desired: Prior experience in a batch manufacturing environment Basic knowledge of Server Administration and Active Directory Power BI Bar Code Systems EDI Join a team where you can leverage your expertise and make a significant impact on the business' technology landscape. This is a unique opportunity to work with cutting-edge applications in a dynamic and fast-paced environment.
12/17/2025
Overview: We are seeking an experienced Business Application Analyst to drive the implementation and support of innovative technology solutions across the organization. This role is crucial in enhancing business processes through effective application management, integration, and support. The ideal candidate will have a strong foundation in business processes and systems with a focus on manufacturing and distribution/warehousing processes. Key Responsibilities: Develop and support cost-effective technology solutions that align with business strategies and initiatives. Manage the deployment, monitoring, and maintenance of applications, ensuring optimal performance in a 24/7 production environment. Collaborate with teams to identify and champion technology solutions that address business needs, considering risk, cost, and ROI. Lead projects to implement new systems, policies, and processes that enhance business profitability and efficiency. Ensure the integrity, confidentiality, and availability of company information through robust IT practices. Provide continuous support, including 24/7 on-call coverage for critical events. Communicate IT capabilities effectively to guide continuous improvement efforts and provide necessary training to team members. Act as a liaison with third-party vendors for support and perform additional duties as required. Required: Minimum of a High School Diploma required; Associate's or Bachelors degree in IT or related field preferred 8+ years of work experience with at least 5 years in a similar role Strong understanding of manufacturing, warehousing business processes. Prior experience navigating systems that include WMS, MRP, CRM, EDI, and ERP A working knowledge of SQL; able to generate SQL Queries and reports Proficient in Microsoft environments and industry-standard tools including the MS-Office Suite Excellent organizational, analytical, and project management skills with a keen attention to detail. Exceptional communication skills, capable of presenting ideas in a business-friendly manner. Self-motivated with the ability to prioritize tasks effectively in a fast-paced environment. Desired: Prior experience in a batch manufacturing environment Basic knowledge of Server Administration and Active Directory Power BI Bar Code Systems EDI Join a team where you can leverage your expertise and make a significant impact on the business' technology landscape. This is a unique opportunity to work with cutting-edge applications in a dynamic and fast-paced environment.