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Senior IT Telephony Engineer Outbound Specialist Five9 Platform
Wesley Group Franklin, Tennessee
Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC Franklin, TN Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure for the long term and are looking for the right person to own it. The Opportunity We are looking for a high-impact Lead Telephony Engineer to own the buildout and long-term operation of our Five9 platform. This is a greenfield implementation. Wesley is migrating from Dialpad and needs someone who can start up Five9 from the ground up, replicate and improve our existing functionality, then drive continuous optimization from there. Reporting directly to the CTO, you will be the technical authority on all things Five9. You will also mentor and level up a small supporting team of 2-3 engineers with varying degrees of telephony depth. This is an individual contributor role with real technical authority, not a management track. The right person wants to go deep on the platform, not up the org chart. Key Responsibilities Five9 Platform Ownership: Lead the full migration from Dialpad to Five9. Greenfield buildout, feature parity, then optimization. Own all administrative and technical configuration of the platform long-term. Migration Execution: Translate existing Dialpad workflows, routing logic, and outbound cadences into Five9. Identify gaps and improvements in the process rather than copying problems forward. Infrastructure & Carrier Management: Manage the technical relationship with our dedicated carriers to ensure Tier-1 voice quality, high answer rates, and consistent deliverability. System Integration: Build and maintain deep integrations between Five9 and Salesforce, NetSuite, and Zapier to ensure clean data flow, accurate lead attribution, and automated workflows. Outbound Cadence Engineering: Design and iterate on complex outbound sequences blending voice, SMS, and digital touchpoints. You are optimizing connect rates and agent efficiency, not just keeping the lights on. Compliance & Deliverability: Own STIR/SHAKEN compliance, 10DLC registration for SMS, and ongoing reputation management to protect deliverability at scale. Team Mentorship: Work alongside and actively develop a team of 2-3 supporting engineers: one solid mid-level and one to two engineers with adjacent technical backgrounds building their telephony depth. Executive Collaboration: Serve as the technical advisor to senior leadership on platform performance, translating Five9 metrics and operational data into clear business decisions. The Ideal Candidate Deep, hands-on Five9 expertise. You have built, administered, and optimized Five9 environments in high-volume outbound contexts. Certifications are not the signal; demonstrated platform mastery is. Has executed a platform migration before and knows where the friction hides-routing logic, data mapping, agent workflow disruption. Fluent in SIP trunking, WebRTC, and API-driven workflow design. Understands dialer modes (Predictive, Progressive, Power) and can make intelligent decisions about when and why to use each. Comfortable with the full regulatory landscape, not just aware of it: TCPA, TSR, STIR/SHAKEN, 10DLC. Thinks in systems: can hold a deep technical conversation with network engineers and then pivot to a strategy discussion with senior leadership without losing altitude in either direction. Enjoys testing assumptions-whether a text-first cadence outperforms a call-first approach is a real question you want to answer with data. Collaborative by default. You will be elevating teammates, not gatekeeping expertise. Technical Environment Wesley's stack is Apple hardware, Google Workspace, Slack, and Salesforce as the primary business platform. Five9 will integrate into this ecosystem. Candidates should be adaptable to this environment-deep prior experience in each tool is not required, but comfort operating in it is. Qualifications Experience: 5+ years in high-volume Contact Center (CCaaS) engineering, with meaningful Five9 depth. Migration Experience: Demonstrated experience leading or owning a CCaaS platform migration in a production environment. Integrations: Proven experience integrating Five9 or comparable platforms with Salesforce and NetSuite. Proficiency with Zapier for automation and integration workflows. Outbound Expertise: Deep understanding of dialer modes and the regulatory landscape governing outbound contact operations (TCPA, TSR). Perks & Benefits Compensation & Financial Competitive salary commensurate with experience Weekly pay schedule 401(k) with company match Health & Wellness Medical, Dental, and Vision Insurance Employer-funded Health Savings Account (HSA) Access to on-site fitness center and wellness facilities In-office massage chairs Time Off 9 Paid Holidays + 2 Floating Holidays Paid Time Off (PTO) Outstanding work/life balance Culture & Growth MacBook provided for work Leadership training and advancement opportunities Continuous coaching from industry professionals Robust employee recognition programs Company-wide community outreach programs Fun, engaging company events and activities Spirited team environment with core values of teamwork and integrity Awards & Recognition USA TODAY Top Workplace 2025 The Tennessean Top Workplaces 2024 Great Place to Work Certified (2023, 2024) INC 500 Fastest Growing Company 75+ business awards since 2020 Location This role is based at Wesley's headquarters in Franklin, TN. We are ideally looking for someone who can work in the office, but we are open to hybrid or fully remote arrangements for the right candidate. Remote/Hybrid Eligibility: Wesley is currently set up to hire remote and hybrid employees in the following states only: AL, FL, GA, KS, KY, NC, NV, OH, TN, TX, VA, and WV. Regardless of location, quarterly travel to Franklin, TN headquarters is required. How to Apply If this sounds like you, we'd love to hear from you. Apply with your resume and a brief note on the most complex Five9 environment you've built or managed. PI83c8e773d67b-6957
04/01/2026
Full time
Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC Franklin, TN Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure for the long term and are looking for the right person to own it. The Opportunity We are looking for a high-impact Lead Telephony Engineer to own the buildout and long-term operation of our Five9 platform. This is a greenfield implementation. Wesley is migrating from Dialpad and needs someone who can start up Five9 from the ground up, replicate and improve our existing functionality, then drive continuous optimization from there. Reporting directly to the CTO, you will be the technical authority on all things Five9. You will also mentor and level up a small supporting team of 2-3 engineers with varying degrees of telephony depth. This is an individual contributor role with real technical authority, not a management track. The right person wants to go deep on the platform, not up the org chart. Key Responsibilities Five9 Platform Ownership: Lead the full migration from Dialpad to Five9. Greenfield buildout, feature parity, then optimization. Own all administrative and technical configuration of the platform long-term. Migration Execution: Translate existing Dialpad workflows, routing logic, and outbound cadences into Five9. Identify gaps and improvements in the process rather than copying problems forward. Infrastructure & Carrier Management: Manage the technical relationship with our dedicated carriers to ensure Tier-1 voice quality, high answer rates, and consistent deliverability. System Integration: Build and maintain deep integrations between Five9 and Salesforce, NetSuite, and Zapier to ensure clean data flow, accurate lead attribution, and automated workflows. Outbound Cadence Engineering: Design and iterate on complex outbound sequences blending voice, SMS, and digital touchpoints. You are optimizing connect rates and agent efficiency, not just keeping the lights on. Compliance & Deliverability: Own STIR/SHAKEN compliance, 10DLC registration for SMS, and ongoing reputation management to protect deliverability at scale. Team Mentorship: Work alongside and actively develop a team of 2-3 supporting engineers: one solid mid-level and one to two engineers with adjacent technical backgrounds building their telephony depth. Executive Collaboration: Serve as the technical advisor to senior leadership on platform performance, translating Five9 metrics and operational data into clear business decisions. The Ideal Candidate Deep, hands-on Five9 expertise. You have built, administered, and optimized Five9 environments in high-volume outbound contexts. Certifications are not the signal; demonstrated platform mastery is. Has executed a platform migration before and knows where the friction hides-routing logic, data mapping, agent workflow disruption. Fluent in SIP trunking, WebRTC, and API-driven workflow design. Understands dialer modes (Predictive, Progressive, Power) and can make intelligent decisions about when and why to use each. Comfortable with the full regulatory landscape, not just aware of it: TCPA, TSR, STIR/SHAKEN, 10DLC. Thinks in systems: can hold a deep technical conversation with network engineers and then pivot to a strategy discussion with senior leadership without losing altitude in either direction. Enjoys testing assumptions-whether a text-first cadence outperforms a call-first approach is a real question you want to answer with data. Collaborative by default. You will be elevating teammates, not gatekeeping expertise. Technical Environment Wesley's stack is Apple hardware, Google Workspace, Slack, and Salesforce as the primary business platform. Five9 will integrate into this ecosystem. Candidates should be adaptable to this environment-deep prior experience in each tool is not required, but comfort operating in it is. Qualifications Experience: 5+ years in high-volume Contact Center (CCaaS) engineering, with meaningful Five9 depth. Migration Experience: Demonstrated experience leading or owning a CCaaS platform migration in a production environment. Integrations: Proven experience integrating Five9 or comparable platforms with Salesforce and NetSuite. Proficiency with Zapier for automation and integration workflows. Outbound Expertise: Deep understanding of dialer modes and the regulatory landscape governing outbound contact operations (TCPA, TSR). Perks & Benefits Compensation & Financial Competitive salary commensurate with experience Weekly pay schedule 401(k) with company match Health & Wellness Medical, Dental, and Vision Insurance Employer-funded Health Savings Account (HSA) Access to on-site fitness center and wellness facilities In-office massage chairs Time Off 9 Paid Holidays + 2 Floating Holidays Paid Time Off (PTO) Outstanding work/life balance Culture & Growth MacBook provided for work Leadership training and advancement opportunities Continuous coaching from industry professionals Robust employee recognition programs Company-wide community outreach programs Fun, engaging company events and activities Spirited team environment with core values of teamwork and integrity Awards & Recognition USA TODAY Top Workplace 2025 The Tennessean Top Workplaces 2024 Great Place to Work Certified (2023, 2024) INC 500 Fastest Growing Company 75+ business awards since 2020 Location This role is based at Wesley's headquarters in Franklin, TN. We are ideally looking for someone who can work in the office, but we are open to hybrid or fully remote arrangements for the right candidate. Remote/Hybrid Eligibility: Wesley is currently set up to hire remote and hybrid employees in the following states only: AL, FL, GA, KS, KY, NC, NV, OH, TN, TX, VA, and WV. Regardless of location, quarterly travel to Franklin, TN headquarters is required. How to Apply If this sounds like you, we'd love to hear from you. Apply with your resume and a brief note on the most complex Five9 environment you've built or managed. PI83c8e773d67b-6957
Network Support Services
Aroha Technologies Sacramento, California
Job: Network Support Services Role: Sr. Tech Specialist / Network Architect Division: Technology Infrastructure Services Division (TISD) Location: Remote (Sacramento, CA based) Contract Duration: 2 years (July 2026 - June 2028) Work Mode: Fully remote - 5:00am to 2:00pm PST, Monday through Friday Submission: Maximum 1 candidate per vendor Interview: In-person / teams - depends on client hiring manager Key Tech: Cisco ISE, DNAC, FTD, SDN, SDA, BGP, OSPF, F5, Infoblox, SolarWinds Certifications: CCNA, CCNP, CCIE, CCDE, PCNSE, NSE9, JNCDA, JNCDS-DC Education: Bachelor's degree & copy to be shared with submission Summary: The consultant will support CalPERS' Investment Office (INVO) network solutions, including: Migrating existing on-prem network solutions to cloud-based solutions Supporting Aladdin Blackrock cloud solution (current INVO platform) Responding to and resolving reported incidents Participating in planning/design of future INVO cloud solutions Providing network support for INVO partner products including Charles River, Bloomberg, and State Street Bank Providing Level III support for enterprise data networks Planning and designing SDN, SD-WAN, NFV, and newer security technologies Job Description Scope of Work: The consultant is expected to have in-depth technical knowledge of network routing and switching along with the associated technologies of Cisco Identify Services Engine, Cisco DNAC, and Cisco FTDs. The consultant must have strong background in supporting and implementing complex and dynamic network environments like that of CalPERS. The consultant will be heavily involved in the support of CalPERS' Investment Office (INVO) network solutions, and any/all design, development, deployment, maintenance, and operations of these technologies. The CalPERS' Investment Office requires additional resources for their existing and newly proposed solutions, all requiring advanced network expertise and resources to consistency support the maintenance/support and critical incident response during extended business hours. The consultant will undertake duties and responsibilities consistent with a senior technology specialist in the support of CalPERS' existing network technologies and the architecture/design/support of existing and new INVO cloud solutions. Responsibilities: Network Design/Support for CalPERS' Investment Office on-prem to cloud solutions and other enterprise network engineering, maintenance, operations/support and knowledge transfer. The Consultant will be responsible for the Investments Office's initiatives/support and engineering/implementing sustainable modern networking technologies throughout the enterprise. The consultant will support CalPERS' Investment Office (INVO) current Aladdin Blackrock cloud solution, responding/resolving to any reported incidents, participate in the planning/design of future INVO cloud solutions and monitor for any performance issues. Consultant will also provide network support for any/all other INVO partner products such as Charles River, Bloomberg, and State Street Bank. The consultant will be charged that monitoring and alerting be automated across core connectivity infrastructure with failover as a first line of defense and ensuring successful automatic transition to alternate connectivity paths in the event of a failure. The consultant will provide formal documentation in the event of a critical failure and prioritize where Blackrock Aladdin is prioritized relative to other applications in relation to a critical failure. The consultant will also be responsible for level III support in managing the enterprise data networks, and also involved in the planning and design of SDN, SD-WAN, NFV, and other newer and more secure technologies to implement at CalPERS. Other responsibilities include (on-prem/cloud) maintenance and operations of firewalls, F5 load balancing, infoblox IP management, Identity Services Engine for port security, VPN and Site-to-Site VPN tunnels, Cacti and SolarWinds alert/monitoring, Access Control Server (Device authentication), SecureCRT (CLI Solution), Wireless networking, Cyclades mgmt, Gigamon switch monitoring, as well as proficiency in all aspects of switching and routing. Knowledge Transfer (KT) On an ongoing basis and through the end of the contract, all work products and deliverables (project status reports, business process, triage incident reports with resolution, meeting minutes, test cases and test outcomes) must be discussed with the contract manager to ensure that all of the information is documented and placed in a file share. The contract manager will schedule knowledge transfer sessions at regular intervals to ensure that all work production details have been documented and the knowledge has been transferred to the state personnel. Knowledge transfer to take place via regular scheduled meetings which include, review, cross training, and job shadowing. Minimum Qualifications: Bachelor's degree in computer science, information technology, or a related field. Must provide copy of Degree. Five (5) plus years' experience in designing and implementing network architectures for enterprise-scale environments. Five (5) plus years' of proven experience in Software Defined Networking (SDN), Software Defined Access (SDA), and Cisco Identity Engine (ISE). (The candidate must provide proven experience by detailing specific examples from past roles that demonstrate ability to perform the required tasks and responsibilities of the network architect position. This could include descriptions of projects worked on, challenges overcome, and achievements and accomplished.) Proficiency in network protocols and technologies such as TCP/IP, OSPF, EIGRP, BGP, MPLS, VPN, Firewalls, Load Balancers, Routers/Switches Valid certifications such as CCNA, CCNP, CCIE, CCDE, PCNSE, NSE9, JNCDA, JNCDS-DC. Must provide copies of certifications.
04/01/2026
Full time
Job: Network Support Services Role: Sr. Tech Specialist / Network Architect Division: Technology Infrastructure Services Division (TISD) Location: Remote (Sacramento, CA based) Contract Duration: 2 years (July 2026 - June 2028) Work Mode: Fully remote - 5:00am to 2:00pm PST, Monday through Friday Submission: Maximum 1 candidate per vendor Interview: In-person / teams - depends on client hiring manager Key Tech: Cisco ISE, DNAC, FTD, SDN, SDA, BGP, OSPF, F5, Infoblox, SolarWinds Certifications: CCNA, CCNP, CCIE, CCDE, PCNSE, NSE9, JNCDA, JNCDS-DC Education: Bachelor's degree & copy to be shared with submission Summary: The consultant will support CalPERS' Investment Office (INVO) network solutions, including: Migrating existing on-prem network solutions to cloud-based solutions Supporting Aladdin Blackrock cloud solution (current INVO platform) Responding to and resolving reported incidents Participating in planning/design of future INVO cloud solutions Providing network support for INVO partner products including Charles River, Bloomberg, and State Street Bank Providing Level III support for enterprise data networks Planning and designing SDN, SD-WAN, NFV, and newer security technologies Job Description Scope of Work: The consultant is expected to have in-depth technical knowledge of network routing and switching along with the associated technologies of Cisco Identify Services Engine, Cisco DNAC, and Cisco FTDs. The consultant must have strong background in supporting and implementing complex and dynamic network environments like that of CalPERS. The consultant will be heavily involved in the support of CalPERS' Investment Office (INVO) network solutions, and any/all design, development, deployment, maintenance, and operations of these technologies. The CalPERS' Investment Office requires additional resources for their existing and newly proposed solutions, all requiring advanced network expertise and resources to consistency support the maintenance/support and critical incident response during extended business hours. The consultant will undertake duties and responsibilities consistent with a senior technology specialist in the support of CalPERS' existing network technologies and the architecture/design/support of existing and new INVO cloud solutions. Responsibilities: Network Design/Support for CalPERS' Investment Office on-prem to cloud solutions and other enterprise network engineering, maintenance, operations/support and knowledge transfer. The Consultant will be responsible for the Investments Office's initiatives/support and engineering/implementing sustainable modern networking technologies throughout the enterprise. The consultant will support CalPERS' Investment Office (INVO) current Aladdin Blackrock cloud solution, responding/resolving to any reported incidents, participate in the planning/design of future INVO cloud solutions and monitor for any performance issues. Consultant will also provide network support for any/all other INVO partner products such as Charles River, Bloomberg, and State Street Bank. The consultant will be charged that monitoring and alerting be automated across core connectivity infrastructure with failover as a first line of defense and ensuring successful automatic transition to alternate connectivity paths in the event of a failure. The consultant will provide formal documentation in the event of a critical failure and prioritize where Blackrock Aladdin is prioritized relative to other applications in relation to a critical failure. The consultant will also be responsible for level III support in managing the enterprise data networks, and also involved in the planning and design of SDN, SD-WAN, NFV, and other newer and more secure technologies to implement at CalPERS. Other responsibilities include (on-prem/cloud) maintenance and operations of firewalls, F5 load balancing, infoblox IP management, Identity Services Engine for port security, VPN and Site-to-Site VPN tunnels, Cacti and SolarWinds alert/monitoring, Access Control Server (Device authentication), SecureCRT (CLI Solution), Wireless networking, Cyclades mgmt, Gigamon switch monitoring, as well as proficiency in all aspects of switching and routing. Knowledge Transfer (KT) On an ongoing basis and through the end of the contract, all work products and deliverables (project status reports, business process, triage incident reports with resolution, meeting minutes, test cases and test outcomes) must be discussed with the contract manager to ensure that all of the information is documented and placed in a file share. The contract manager will schedule knowledge transfer sessions at regular intervals to ensure that all work production details have been documented and the knowledge has been transferred to the state personnel. Knowledge transfer to take place via regular scheduled meetings which include, review, cross training, and job shadowing. Minimum Qualifications: Bachelor's degree in computer science, information technology, or a related field. Must provide copy of Degree. Five (5) plus years' experience in designing and implementing network architectures for enterprise-scale environments. Five (5) plus years' of proven experience in Software Defined Networking (SDN), Software Defined Access (SDA), and Cisco Identity Engine (ISE). (The candidate must provide proven experience by detailing specific examples from past roles that demonstrate ability to perform the required tasks and responsibilities of the network architect position. This could include descriptions of projects worked on, challenges overcome, and achievements and accomplished.) Proficiency in network protocols and technologies such as TCP/IP, OSPF, EIGRP, BGP, MPLS, VPN, Firewalls, Load Balancers, Routers/Switches Valid certifications such as CCNA, CCNP, CCIE, CCDE, PCNSE, NSE9, JNCDA, JNCDS-DC. Must provide copies of certifications.
Senior Flight Dynamics Engineer (5222C), Space Sciences Laboratory - 83690
University of California, Berkeley Berkeley, California
Senior Flight Dynamics Engineer (5222C), Space Sciences Laboratory - 83690 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Space Sciences Laboratory (SSL) is an Organized Research Unit (ORU) of the Berkeley campus reporting to the Vice Chancellor for Research. SSL's primary goal is to foster research in space-related sciences and to provide education for the next generation of space scientists. Research at SSL, led by Berkeley faculty and SSL Senior Fellows, focuses on experiments and observations carried out in space as well as theoretical and basic research. Position Summary The Mission Operations Team at the Space Sciences Lab operates multiple NASA science spacecraft now, and is funded to operate additional ones through this decade, and beyond. We currently operate spacecraft in Low Earth orbit, Lunar Orbit, at Earth-Sun Lagrange distance, and Mars, all AT THE SAME TIME. We are looking for a new Senior Flight Dynamics Engineer to help us with the essential products we need to (among other things) ensure that our spacecraft get to where they need, and maneuver as appropriate to collect science data for our important missions. The person we hire will provide spacecraft navigation and mission design for our existing and upcoming missions. You will work in a small and nimble team on multiple missions and proposals at once, and on a timescale where you will get to see your work's impact. Application Review Date The First Review Date for this job is: 01/27/2026. ResponsibilitiesProvides mission operations support for ongoing space missions. Generates and analyzes orbit and attitude determination solutions and mission planning products. Provides spacecraft maneuver planning, analysis, and calibration for missions with propulsive capabilities.Designs, develops, and evaluates complex flight dynamics and navigation systems used in the operations of national space science assets.Performs complex analysis on a variety of flight dynamic and orbital mechanics problems, including the definition of related mission requirements, for current and future space science missions.Collaborates with other aerospace engineering specialists, and outside collaborators, to develop and maintain the flight dynamics ground systems.Consults and collaborates with Principal Investigators (PIs) and other aerospace engineering specialists in the development of new mission concepts.Responds to spacecraft anomalies, from the perspective of the flight dynamics specialty, to assist in the investigation and recovery operations.Other duties as assigned.Required Qualifications Thorough skills in the design, development, and navigation of spacecraft trajectories. Demonstrated proficiency ("specialist") in at least two of the following: spacecraft navigation, trajectory determination, or mission design.Experienced user of either Mission Analysis, Operations, and Navigation Toolkit Environment (MONTE), General Mission Analysis Tool (GMAT), Copernicus, or other related mission design and trajectory analysis systems.Thorough knowledge of Python, MATLAB, LINUX, VS Code and GitLab.Past systems knowledge of other engineering specialties (e.g. Propulsion, Avionics, etc.) involved in the design and development of spacecraft. Demonstrated ability to communicate and present information to technical and nontechnical personnel at various levels in the organization. Must be able to travel up to 5% as needed for work events.Must be able to travel within the US to support in-person meetings and work on EAR programs.Advanced degree in related area and/or equivalent experience/training.Preferred Qualifications Experience with NASA missions.Proficiency InfluxDB and MySQL for data management and Grafana for building monitoring dashboards.Post-graduate level course work in related area. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. This is a full-time (40 hours/week), career position that is eligible for UC Benefits. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW.This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-815666a1212d1e46abe0e746d1e0538e
01/16/2026
Full time
Senior Flight Dynamics Engineer (5222C), Space Sciences Laboratory - 83690 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Space Sciences Laboratory (SSL) is an Organized Research Unit (ORU) of the Berkeley campus reporting to the Vice Chancellor for Research. SSL's primary goal is to foster research in space-related sciences and to provide education for the next generation of space scientists. Research at SSL, led by Berkeley faculty and SSL Senior Fellows, focuses on experiments and observations carried out in space as well as theoretical and basic research. Position Summary The Mission Operations Team at the Space Sciences Lab operates multiple NASA science spacecraft now, and is funded to operate additional ones through this decade, and beyond. We currently operate spacecraft in Low Earth orbit, Lunar Orbit, at Earth-Sun Lagrange distance, and Mars, all AT THE SAME TIME. We are looking for a new Senior Flight Dynamics Engineer to help us with the essential products we need to (among other things) ensure that our spacecraft get to where they need, and maneuver as appropriate to collect science data for our important missions. The person we hire will provide spacecraft navigation and mission design for our existing and upcoming missions. You will work in a small and nimble team on multiple missions and proposals at once, and on a timescale where you will get to see your work's impact. Application Review Date The First Review Date for this job is: 01/27/2026. ResponsibilitiesProvides mission operations support for ongoing space missions. Generates and analyzes orbit and attitude determination solutions and mission planning products. Provides spacecraft maneuver planning, analysis, and calibration for missions with propulsive capabilities.Designs, develops, and evaluates complex flight dynamics and navigation systems used in the operations of national space science assets.Performs complex analysis on a variety of flight dynamic and orbital mechanics problems, including the definition of related mission requirements, for current and future space science missions.Collaborates with other aerospace engineering specialists, and outside collaborators, to develop and maintain the flight dynamics ground systems.Consults and collaborates with Principal Investigators (PIs) and other aerospace engineering specialists in the development of new mission concepts.Responds to spacecraft anomalies, from the perspective of the flight dynamics specialty, to assist in the investigation and recovery operations.Other duties as assigned.Required Qualifications Thorough skills in the design, development, and navigation of spacecraft trajectories. Demonstrated proficiency ("specialist") in at least two of the following: spacecraft navigation, trajectory determination, or mission design.Experienced user of either Mission Analysis, Operations, and Navigation Toolkit Environment (MONTE), General Mission Analysis Tool (GMAT), Copernicus, or other related mission design and trajectory analysis systems.Thorough knowledge of Python, MATLAB, LINUX, VS Code and GitLab.Past systems knowledge of other engineering specialties (e.g. Propulsion, Avionics, etc.) involved in the design and development of spacecraft. Demonstrated ability to communicate and present information to technical and nontechnical personnel at various levels in the organization. Must be able to travel up to 5% as needed for work events.Must be able to travel within the US to support in-person meetings and work on EAR programs.Advanced degree in related area and/or equivalent experience/training.Preferred Qualifications Experience with NASA missions.Proficiency InfluxDB and MySQL for data management and Grafana for building monitoring dashboards.Post-graduate level course work in related area. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. This is a full-time (40 hours/week), career position that is eligible for UC Benefits. This is an exempt monthly-paid position. How to ApplyTo apply, please submit your resume and cover letter.Other InformationThis position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW.This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-815666a1212d1e46abe0e746d1e0538e
SENIOR AI DEVOPS SPECIALIST, IS&T Applications
InsideHigherEd Boston, Massachusetts
SENIOR AI DEVOPS SPECIALIST, IS&T Applications Job Description SENIOR AI DEVOPS SPECIALIST, IS&T Applications Category Charles River Campus > Professional Job Location BOSTON, United States Tracking Code Posted Date 7/1/2025 Salary Grade Grade 52 Expected Hiring Range Minimum $130,000.00 Expected Hiring Range Maximum $145,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular At Boston University, we are assembling a world-class AI Engineering team to transform operations, drive innovation, and deliver innovative AI applications and agents. This is your chance to work on cutting-edge technologies Agentic AI frameworks, LLMs, RAG, MCP, scalable AI architectures and develop solutions at the forefront of modern artificial intelligence. You will join as the Senior AI DevOps Specialist where you will ensure the scalable deployment, monitoring, and support of AI applications, agents and models, while also contributing to development efforts in collaboration with other full-stack developers. You will focus on managing infrastructure across on-premises, cloud, and hybrid environments, integrating containerization technologies, and supporting advanced AI workflows. This position is primarily remote with periodic in-person meetings on campus as a member of the AI Engineering team, you will handle some of the university's highest priority initiatives. You'll bring your expertise to a vibrant environment that values ingenuity and impact, where your ideas can make a difference on a global scale. Together, we'll deliver AI solutions that not only revolutionize university operations but also become models of innovation for institutions worldwide. Join us to make history, develop transformative technology, and work alongside some of the greatest minds in academia and technology. Be part of the team that will define what's possible in AI for academia and beyond. This position is primarily remote with periodic in-person meetings on campus. You Will: Deployment of AI Applications, Agents & Related Infrastructure Collaborative Development Support AI Model Management & Fine-Tuning Infrastructure Monitoring & Optimization Security, Compliance, & Continuous Improvement Required Skills You Will Have: 8+ years of applicable experience. Degree in Computer Science, Software Engineering, Systems Engineering, or related field. Expertise in containerization (Docker, Kubernetes, AWS ECS) and multi-environment deployment (on-premise, cloud, hybrid). Experience with hosting and fine-tuning LLM/SLM models. Development experience in modern programming languages (e.g., Python, JavaScript, or similar) with familiarity in AI technologies and frameworks (e.g., prompt engineering, RAG, embeddings along with more recent innovations like MCP and A2A). Experience with DevOps practices, scalable architectures, and modern security standards. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON Position Type: Full-Time/Regular Salary Grade: $130,000.00-$145,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ac4d2f5846f6d0428f
01/14/2026
Full time
SENIOR AI DEVOPS SPECIALIST, IS&T Applications Job Description SENIOR AI DEVOPS SPECIALIST, IS&T Applications Category Charles River Campus > Professional Job Location BOSTON, United States Tracking Code Posted Date 7/1/2025 Salary Grade Grade 52 Expected Hiring Range Minimum $130,000.00 Expected Hiring Range Maximum $145,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular At Boston University, we are assembling a world-class AI Engineering team to transform operations, drive innovation, and deliver innovative AI applications and agents. This is your chance to work on cutting-edge technologies Agentic AI frameworks, LLMs, RAG, MCP, scalable AI architectures and develop solutions at the forefront of modern artificial intelligence. You will join as the Senior AI DevOps Specialist where you will ensure the scalable deployment, monitoring, and support of AI applications, agents and models, while also contributing to development efforts in collaboration with other full-stack developers. You will focus on managing infrastructure across on-premises, cloud, and hybrid environments, integrating containerization technologies, and supporting advanced AI workflows. This position is primarily remote with periodic in-person meetings on campus as a member of the AI Engineering team, you will handle some of the university's highest priority initiatives. You'll bring your expertise to a vibrant environment that values ingenuity and impact, where your ideas can make a difference on a global scale. Together, we'll deliver AI solutions that not only revolutionize university operations but also become models of innovation for institutions worldwide. Join us to make history, develop transformative technology, and work alongside some of the greatest minds in academia and technology. Be part of the team that will define what's possible in AI for academia and beyond. This position is primarily remote with periodic in-person meetings on campus. You Will: Deployment of AI Applications, Agents & Related Infrastructure Collaborative Development Support AI Model Management & Fine-Tuning Infrastructure Monitoring & Optimization Security, Compliance, & Continuous Improvement Required Skills You Will Have: 8+ years of applicable experience. Degree in Computer Science, Software Engineering, Systems Engineering, or related field. Expertise in containerization (Docker, Kubernetes, AWS ECS) and multi-environment deployment (on-premise, cloud, hybrid). Experience with hosting and fine-tuning LLM/SLM models. Development experience in modern programming languages (e.g., Python, JavaScript, or similar) with familiarity in AI technologies and frameworks (e.g., prompt engineering, RAG, embeddings along with more recent innovations like MCP and A2A). Experience with DevOps practices, scalable architectures, and modern security standards. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON Position Type: Full-Time/Regular Salary Grade: $130,000.00-$145,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ac4d2f5846f6d0428f
Prospect Management Analyst
InsideHigherEd San Jose, California
Job no: 551744 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time Job Summary Reporting to the Director of Advancement Research and Prospect Management, the Prospect Management Analyst provides functional expertise to support the design, development, and implementation of analytics-based fundraising solutions and services to support the attainment of philanthropic goals for SJSU's University Advancement division. The Prospect Management Analyst supports fundraising efforts by providing and analyzing prospect data to optimize fundraising strategies. This position works with fundraisers and senior leaders to identify and evaluate potential donors, ensuring data integrity and providing insights for effective donor cultivation and solicitation. Key responsibilities include prospect identification and assignments, portfolio review, data analysis, report and dashboard generation, and the implementation of prospect management policies and procedures including pipeline moves management. Key Responsibilities Manage the prospect pipeline and moves management process to ensure timely and effective advancement of prospects. Drive portfolio optimization and provide prospect assignment recommendations. Conduct regular portfolio reviews with gift officers; offer data-driven insights and guidance and track cultivation strategies. Deliver training to gift officers on best practices for portfolio management. Qualify prospects based on capacity, inclination, and likelihood to give. Use data mining and predictive modeling to inform donor engagement strategies. Analyze fundraiser metrics to track performance and progress toward fundraising goals. Proactively identify prospects using wealth screening and relationship mapping tools. Generate and help design standard and custom reports for distribution to development officers and staff. Run data reports as requested by the Director of Advancement Research and Prospect Management for development officers and staff. Maintain the integrity and quality of the CRM database and conduct regular data cleaning to ensure that donor and prospect information is current. Serve as the primary liaison to the University Advancement database administrator for projects related to the CRM system as well as the creation of fundraising reports and dashboards. Assist in training end users on CRM systems; develop and maintain accompanying training documentation. Provide strategic development consultation and high-level support to leadership on fundraising activities. Contribute to the formulation of policies related to advancement research, prospect management, and related infrastructure support activities. Knowledge, Skills & Abilities Proficiency at supporting and participating in advancement research, prospect management, advancement services, fundraising operations or related fields Demonstrated ability to perform complex analysis and synthesize data from a wide variety of sources and present the resulting information in a clear, concise summary Knowledge of datamining techniques used to generate prospect lists Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; ability to find solutions and make sound decisions in high-pressure situations Demonstrated proficiency in relational database management/CRM systems use such as Raiser's Edge NXT and electronic resources such as Target Analytics' ResearchPoint and WealthPoint, Lexis Nexis for Development Professionals, iWave's PRO (Prospect Research Online), and other free and fee-based sources to locate and compile business and biographic information Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods Ability to communicate with constituents in a professional and respectful manner, building teamwork and collaboration to achieve goals Thorough knowledge of database methods, procedures and practices; English grammar, business writing, punctuation and spelling Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree Experience in higher education Blackbaud's Raiser's Edge NXT or similar donor database experience At least two years of experience analyzing and interpreting data for development and fundraising Experience in advancement, including prospect research and identification Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Salary: $6,667/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23,2025 through October 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years . click apply for full job details
01/14/2026
Full time
Job no: 551744 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time Job Summary Reporting to the Director of Advancement Research and Prospect Management, the Prospect Management Analyst provides functional expertise to support the design, development, and implementation of analytics-based fundraising solutions and services to support the attainment of philanthropic goals for SJSU's University Advancement division. The Prospect Management Analyst supports fundraising efforts by providing and analyzing prospect data to optimize fundraising strategies. This position works with fundraisers and senior leaders to identify and evaluate potential donors, ensuring data integrity and providing insights for effective donor cultivation and solicitation. Key responsibilities include prospect identification and assignments, portfolio review, data analysis, report and dashboard generation, and the implementation of prospect management policies and procedures including pipeline moves management. Key Responsibilities Manage the prospect pipeline and moves management process to ensure timely and effective advancement of prospects. Drive portfolio optimization and provide prospect assignment recommendations. Conduct regular portfolio reviews with gift officers; offer data-driven insights and guidance and track cultivation strategies. Deliver training to gift officers on best practices for portfolio management. Qualify prospects based on capacity, inclination, and likelihood to give. Use data mining and predictive modeling to inform donor engagement strategies. Analyze fundraiser metrics to track performance and progress toward fundraising goals. Proactively identify prospects using wealth screening and relationship mapping tools. Generate and help design standard and custom reports for distribution to development officers and staff. Run data reports as requested by the Director of Advancement Research and Prospect Management for development officers and staff. Maintain the integrity and quality of the CRM database and conduct regular data cleaning to ensure that donor and prospect information is current. Serve as the primary liaison to the University Advancement database administrator for projects related to the CRM system as well as the creation of fundraising reports and dashboards. Assist in training end users on CRM systems; develop and maintain accompanying training documentation. Provide strategic development consultation and high-level support to leadership on fundraising activities. Contribute to the formulation of policies related to advancement research, prospect management, and related infrastructure support activities. Knowledge, Skills & Abilities Proficiency at supporting and participating in advancement research, prospect management, advancement services, fundraising operations or related fields Demonstrated ability to perform complex analysis and synthesize data from a wide variety of sources and present the resulting information in a clear, concise summary Knowledge of datamining techniques used to generate prospect lists Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; ability to find solutions and make sound decisions in high-pressure situations Demonstrated proficiency in relational database management/CRM systems use such as Raiser's Edge NXT and electronic resources such as Target Analytics' ResearchPoint and WealthPoint, Lexis Nexis for Development Professionals, iWave's PRO (Prospect Research Online), and other free and fee-based sources to locate and compile business and biographic information Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods Ability to communicate with constituents in a professional and respectful manner, building teamwork and collaboration to achieve goals Thorough knowledge of database methods, procedures and practices; English grammar, business writing, punctuation and spelling Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree Experience in higher education Blackbaud's Raiser's Edge NXT or similar donor database experience At least two years of experience analyzing and interpreting data for development and fundraising Experience in advancement, including prospect research and identification Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Salary: $6,667/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23,2025 through October 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years . click apply for full job details

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