TrueCare
San Marcos, California
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
Lycoming College
Williamsport, Pennsylvania
Lycoming College is hiring a Library Systems Technician to work within Snowden Library. The Library Systems Technician supports and maintains the backend systems and technology platforms used by Snowden Library, including EBSCO, FOLIO, the Institutional Repository, library databases, authentication tools, and other related systems. This position provides systems support, assists with database access and authentication, coordinates with Information Technology and library vendors to troubleshoot and resolve issues, and supports systems updates, migrations, integrations, and ongoing maintenance. The Library Systems Technician works closely with Collection Services staff, Access Services staff, Library personnel, Information Technology, and external vendors to ensure reliable access to library resources and effective operation of library systems. This is a 1 year full-time temporary position. The position will be reviewed at the end of the first year for potential renewal. Who We Are: Founded in 1812, Lycoming College is one of the nation's oldest and most respected liberal arts colleges. Today, our community of 1,200 active learners from 26 states and territories and 13 countries comprises a student body that is 31 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 52+ academic programs. Students compete in 20 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internship experiences, and study abroad in more than two dozen countries. Lycoming College has one of the highest endowment-per-student ratios in the country. The institution is a member of the Annapolis Group of Liberal Arts Colleges and is recognized by U.S. News as a top 100 National Liberal Arts College and the No. 21 Best Value School. Lycoming College is dedicated to providing a high-quality liberal arts and sciences education for all students. Learn more at . The College proudly celebrates and values the principles of inclusive excellence. In its 2021 Strategic Plan, Lycoming College committed to recruiting more faculty and staff from historically underrepresented groups. The community works to foster an inclusive campus community and to support the success of all faculty, staff and students. The College recognizes that a community formed of a wide range of backgrounds and experiences benefits all its members and serves to advance Lycoming's goal of preparing graduates to become ethical, informed, and engaged individuals Lycoming College is an equal opportunity employer. What will I do in this role? Provide backend support for library systems, platforms, and electronic resource tools, including EBSCO, FOLIO, the Institutional Repository, library databases, authentication systems, and related applications. Assist with configuration, maintenance, testing, and troubleshooting of library systems to support reliable access for students, faculty, staff, and other authorized users. Coordinate authentication and access for library databases and electronic resources in collaboration with Information Technology, library staff, and vendors. Investigate and resolve more complex technical issues related to database access, discovery tools, library systems, authentication, integrations, and electronic resource availability. Serve as a liaison between library staff, Information Technology, and vendors to communicate issues, gather information, test solutions, and track resolution of systems-related problems. Support library systems updates, patches, enhancements, data clean-up projects, migrations, and implementation activities. Coordinate with Collection Services staff to support electronic resource access, metadata, holdings information, repository content, and systems-related workflows. Document recurring systems issues, troubleshooting steps, vendor communications, configuration changes, and system procedures. Monitor library systems and electronic resource platforms for access issues, outages, performance concerns, and user-reported problems. Assist library staff with systems-related questions, basic training, workflow guidance, and use of library technology tools. Maintain awareness of current library systems, database platforms, vendor updates, and emerging technology practices relevant to academic libraries. Coordinate the overall collection management program of Snowden Library, sharing selection responsibilities with Instructional Service Librarians who serve as departmental liaisons and engaging faculty, staff, and students in collection development. Manage electronic collections, including eBook programs, electronic journal packages, and streaming video packages. Evaluate and maintain plans and procedures for the annual review, assessment, and de-selection of periodicals, serials, and monograph collections in conjunction with academic departments and based on usage data. Evaluate the relevance of gift materials to the collection and coordinate the disbursement of unneeded gift materials. Keep current with trends in areas of responsibility within technical services and on occasion, perform cataloging duties. Perform other duties as assigned in support of the mission and operations of Snowden Library and Lycoming College. What are we looking for? Educational Requirement: Bachelor's degree required. Minimum Qualifications required: One to two years of work experience in a library setting required. Basic knowledge of library databases, catalogs, and electronic research resources required. Customer service experience required. One to two years of systems support experience required. One to two years of vendor management or vendor coordination experience required. Strong interpersonal, communication, analytical, and problem-solving skills. Ability to work effectively with students, faculty, staff, Information Technology personnel, vendors, and other campus partners. Ability to learn, apply, document, and troubleshoot library systems, authentication tools, databases, and related technology platforms. Ability to manage multiple systems-related issues or service needs while maintaining accuracy, professionalism, confidentiality, and follow-through. Preferred qualifications: Experience working in an academic library environment. Familiarity with EBSCO, FOLIO, institutional repositories, discovery platforms, integrated library systems, electronic resource management tools, or authentication systems. Experience supporting systems updates, migrations, integrations, testing, or implementation projects. Experience working with Information Technology staff or external vendors to troubleshoot and resolve systems or access issues. Demonstrated commitment to providing high-quality, service-oriented support in a liberal arts college environment. Key Skills: Library systems support and maintenance Database access and authentication support Electronic resource troubleshooting Coordination with Information Technology and vendors Systems updates, testing, and migrations FOLIO, EBSCO, Institutional Repository, and library database support Documentation, issue tracking, and follow-through Customer service and user-focused problem solving Collaboration with Collection Services, Access Services, and library staff Confidentiality, accuracy, and professionalism Working knowledge of library systems, library databases, electronic resources, and related academic library technologies. Ability to troubleshoot systems, database access, authentication, integration, and electronic resource issues with accuracy and persistence. Ability to coordinate effectively with Information Technology, vendors, Collection Services staff, Access Services staff, and other library personnel. Ability to support systems updates, migrations, testing, implementation activities, and documentation of procedures. Strong customer service orientation and commitment to ensuring reliable access to library resources for students, faculty, and staff. Comfort using computers, online platforms, library systems, vendor portals, and common office software. Excellent attention to detail, analytical thinking, follow-through, and organizational skills. Ability to maintain discretion and protect the confidentiality of patron information, system data, credentials, and library records. What We Offer! Lycoming College has an excellent benefits package that includes: Health & Wellness Benefits: Health insurance - with a wide variety of health plan options available Dental insurance, including orthodontia coverage. Vision insurance Flexible spending accounts for medical expenses and dependent care expenses Life & accidental death and dismemberment insurance Long-term disability insurance Short-term disability insurance Cancer insurance Personal accident insurance Wellness program Employee assistance program Retirement Benefits: . click apply for full job details
Lycoming College is hiring a Library Systems Technician to work within Snowden Library. The Library Systems Technician supports and maintains the backend systems and technology platforms used by Snowden Library, including EBSCO, FOLIO, the Institutional Repository, library databases, authentication tools, and other related systems. This position provides systems support, assists with database access and authentication, coordinates with Information Technology and library vendors to troubleshoot and resolve issues, and supports systems updates, migrations, integrations, and ongoing maintenance. The Library Systems Technician works closely with Collection Services staff, Access Services staff, Library personnel, Information Technology, and external vendors to ensure reliable access to library resources and effective operation of library systems. This is a 1 year full-time temporary position. The position will be reviewed at the end of the first year for potential renewal. Who We Are: Founded in 1812, Lycoming College is one of the nation's oldest and most respected liberal arts colleges. Today, our community of 1,200 active learners from 26 states and territories and 13 countries comprises a student body that is 31 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 52+ academic programs. Students compete in 20 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internship experiences, and study abroad in more than two dozen countries. Lycoming College has one of the highest endowment-per-student ratios in the country. The institution is a member of the Annapolis Group of Liberal Arts Colleges and is recognized by U.S. News as a top 100 National Liberal Arts College and the No. 21 Best Value School. Lycoming College is dedicated to providing a high-quality liberal arts and sciences education for all students. Learn more at . The College proudly celebrates and values the principles of inclusive excellence. In its 2021 Strategic Plan, Lycoming College committed to recruiting more faculty and staff from historically underrepresented groups. The community works to foster an inclusive campus community and to support the success of all faculty, staff and students. The College recognizes that a community formed of a wide range of backgrounds and experiences benefits all its members and serves to advance Lycoming's goal of preparing graduates to become ethical, informed, and engaged individuals Lycoming College is an equal opportunity employer. What will I do in this role? Provide backend support for library systems, platforms, and electronic resource tools, including EBSCO, FOLIO, the Institutional Repository, library databases, authentication systems, and related applications. Assist with configuration, maintenance, testing, and troubleshooting of library systems to support reliable access for students, faculty, staff, and other authorized users. Coordinate authentication and access for library databases and electronic resources in collaboration with Information Technology, library staff, and vendors. Investigate and resolve more complex technical issues related to database access, discovery tools, library systems, authentication, integrations, and electronic resource availability. Serve as a liaison between library staff, Information Technology, and vendors to communicate issues, gather information, test solutions, and track resolution of systems-related problems. Support library systems updates, patches, enhancements, data clean-up projects, migrations, and implementation activities. Coordinate with Collection Services staff to support electronic resource access, metadata, holdings information, repository content, and systems-related workflows. Document recurring systems issues, troubleshooting steps, vendor communications, configuration changes, and system procedures. Monitor library systems and electronic resource platforms for access issues, outages, performance concerns, and user-reported problems. Assist library staff with systems-related questions, basic training, workflow guidance, and use of library technology tools. Maintain awareness of current library systems, database platforms, vendor updates, and emerging technology practices relevant to academic libraries. Coordinate the overall collection management program of Snowden Library, sharing selection responsibilities with Instructional Service Librarians who serve as departmental liaisons and engaging faculty, staff, and students in collection development. Manage electronic collections, including eBook programs, electronic journal packages, and streaming video packages. Evaluate and maintain plans and procedures for the annual review, assessment, and de-selection of periodicals, serials, and monograph collections in conjunction with academic departments and based on usage data. Evaluate the relevance of gift materials to the collection and coordinate the disbursement of unneeded gift materials. Keep current with trends in areas of responsibility within technical services and on occasion, perform cataloging duties. Perform other duties as assigned in support of the mission and operations of Snowden Library and Lycoming College. What are we looking for? Educational Requirement: Bachelor's degree required. Minimum Qualifications required: One to two years of work experience in a library setting required. Basic knowledge of library databases, catalogs, and electronic research resources required. Customer service experience required. One to two years of systems support experience required. One to two years of vendor management or vendor coordination experience required. Strong interpersonal, communication, analytical, and problem-solving skills. Ability to work effectively with students, faculty, staff, Information Technology personnel, vendors, and other campus partners. Ability to learn, apply, document, and troubleshoot library systems, authentication tools, databases, and related technology platforms. Ability to manage multiple systems-related issues or service needs while maintaining accuracy, professionalism, confidentiality, and follow-through. Preferred qualifications: Experience working in an academic library environment. Familiarity with EBSCO, FOLIO, institutional repositories, discovery platforms, integrated library systems, electronic resource management tools, or authentication systems. Experience supporting systems updates, migrations, integrations, testing, or implementation projects. Experience working with Information Technology staff or external vendors to troubleshoot and resolve systems or access issues. Demonstrated commitment to providing high-quality, service-oriented support in a liberal arts college environment. Key Skills: Library systems support and maintenance Database access and authentication support Electronic resource troubleshooting Coordination with Information Technology and vendors Systems updates, testing, and migrations FOLIO, EBSCO, Institutional Repository, and library database support Documentation, issue tracking, and follow-through Customer service and user-focused problem solving Collaboration with Collection Services, Access Services, and library staff Confidentiality, accuracy, and professionalism Working knowledge of library systems, library databases, electronic resources, and related academic library technologies. Ability to troubleshoot systems, database access, authentication, integration, and electronic resource issues with accuracy and persistence. Ability to coordinate effectively with Information Technology, vendors, Collection Services staff, Access Services staff, and other library personnel. Ability to support systems updates, migrations, testing, implementation activities, and documentation of procedures. Strong customer service orientation and commitment to ensuring reliable access to library resources for students, faculty, and staff. Comfort using computers, online platforms, library systems, vendor portals, and common office software. Excellent attention to detail, analytical thinking, follow-through, and organizational skills. Ability to maintain discretion and protect the confidentiality of patron information, system data, credentials, and library records. What We Offer! Lycoming College has an excellent benefits package that includes: Health & Wellness Benefits: Health insurance - with a wide variety of health plan options available Dental insurance, including orthodontia coverage. Vision insurance Flexible spending accounts for medical expenses and dependent care expenses Life & accidental death and dismemberment insurance Long-term disability insurance Short-term disability insurance Cancer insurance Personal accident insurance Wellness program Employee assistance program Retirement Benefits: . click apply for full job details