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Help Desk Analyst
Geospatial And Cloud Analytics Inc Quantico, Virginia
Job DescriptionJob DescriptionGeospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements. This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications. Responsibilities: - Provide technical support and troubleshooting assistance to end-users - Initiate and resolves service request/problem incidents - Install, configure, and maintain computer hardware and software - Assist with the setup and maintenance of user accounts and permissions - Works with system administrators and developers to ensure services/incidents are completed - Document all support activities and resolutions in the ticketing system - Follow standard operating procedures for incident management and escalation - Provides an outstanding customer service experience in a variety of circumstances across all organizational levels Requirements: - Proven experience as a Help Desk Analyst or Customer Service Support - Strong knowledge of Windows operating systems and desktop support - Ability to diagnose and resolve hardware and software issues - Excellent problem-solving skills and attention to detail - Active Directory experience preferred - DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security) - Inteirm Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package. Competitive Compensation Paid Time off includes 10 federal holidays and 15 additional days. Bereavement Leave Parental Leave Company Paid STD and LTD Life and AD&D Insurance Medical, Prescription, Dental, and Vision Coverage 401k Savings and company match Employee referral program If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!
04/24/2026
Full time
Job DescriptionJob DescriptionGeospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements. This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications. Responsibilities: - Provide technical support and troubleshooting assistance to end-users - Initiate and resolves service request/problem incidents - Install, configure, and maintain computer hardware and software - Assist with the setup and maintenance of user accounts and permissions - Works with system administrators and developers to ensure services/incidents are completed - Document all support activities and resolutions in the ticketing system - Follow standard operating procedures for incident management and escalation - Provides an outstanding customer service experience in a variety of circumstances across all organizational levels Requirements: - Proven experience as a Help Desk Analyst or Customer Service Support - Strong knowledge of Windows operating systems and desktop support - Ability to diagnose and resolve hardware and software issues - Excellent problem-solving skills and attention to detail - Active Directory experience preferred - DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security) - Inteirm Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package. Competitive Compensation Paid Time off includes 10 federal holidays and 15 additional days. Bereavement Leave Parental Leave Company Paid STD and LTD Life and AD&D Insurance Medical, Prescription, Dental, and Vision Coverage 401k Savings and company match Employee referral program If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!
Information Technology Site Support Specialist
Western Digital San Jose, California
Job DescriptionJob DescriptionCompany Description At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , and WD_BLACK . We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description Essential Duties & Responsibilities: Establish, nurture and maintain positive relationships with all levels of Wafer manufacturing leadership by providing exceptional customer service, listening to their needs, and addressing their concerns. Provide consistent communication, partner in a standardized way that identifies and solves the highest priority business problems and builds credibility and trust. Identify Wafer Business IT demands and work with IT Architecture team to rationalize and develop solution. Standardize Wafer IT intake and prioritization process across all Wafer functions e.g. enterprise portfolio Conduct in-depth discussions and analysis to understand where and how IT can provide value to the wafer business through AI leading edge solutions that delight wafer operation and leadership. Collaborate between wafer facilities to align both operations teams on a converged solution that will minimize business resource needs and optimize costs. Work with IT Support teams to identify repeat issues and develop strategies to mitigate. Look for areas where IT can improve operations efficiency and MFG Line Output to increase Western Digital revenue. Manage wafer engineering and operations expectations and act as the key point of contact from IT MFG. Bring consistency to wafer IT engagement with business Physical presence at either Wafer factory during normal Wafer business hours Develop and implement AI-driven solutions to enhance customer service delivery and streamline wafer manufacturing processes. Conduct regular data analysis to identify trends, patterns, and opportunities for process improvement in wafer production and customer service. Create and maintain comprehensive documentation of IT systems, processes, and best practices related to wafer manufacturing and customer service delivery. Facilitate knowledge transfer and training sessions to ensure all team members are up-to-date with the latest IT solutions and customer service strategies in the wafer manufacturing industry. Qualifications Required: Bachelor's degree in business information management systems with computer science minor (preferred). Master's degree in a related field is a plus. Strong understanding of emerging AI concepts, technologies and trends that will define how AI is used across the software development lifecycle. Strong understanding of semiconductor MFG Processes and organizational structure. Experience in customer service, sales, account management or a related field within the technology or semiconductor industry. Excellent analytical skills and ability to analyze data and market trends to identify business opportunities and make informed decisions. Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively. Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences. Strong organizational and planning skills, including the ability to manage multiple projects simultaneously. Proficiency in project management methodologies and tools (e.g., Agile, Scrum, JIRA). Experience with IT service management frameworks such as ITIL. Knowledge of data analytics and business intelligence tools. Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud). Demonstrated ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels of an organization. Certifications such as ITIL, PMP, or relevant IT certifications are a plus. Willingness to travel between wafer facilities as needed. Additional Information WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here. WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 6/30/26, although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. Compensation & Benefits Details An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. You will be eligible to be considered for bonuses under either WD's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards. We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness . click apply for full job details
04/24/2026
Full time
Job DescriptionJob DescriptionCompany Description At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , and WD_BLACK . We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description Essential Duties & Responsibilities: Establish, nurture and maintain positive relationships with all levels of Wafer manufacturing leadership by providing exceptional customer service, listening to their needs, and addressing their concerns. Provide consistent communication, partner in a standardized way that identifies and solves the highest priority business problems and builds credibility and trust. Identify Wafer Business IT demands and work with IT Architecture team to rationalize and develop solution. Standardize Wafer IT intake and prioritization process across all Wafer functions e.g. enterprise portfolio Conduct in-depth discussions and analysis to understand where and how IT can provide value to the wafer business through AI leading edge solutions that delight wafer operation and leadership. Collaborate between wafer facilities to align both operations teams on a converged solution that will minimize business resource needs and optimize costs. Work with IT Support teams to identify repeat issues and develop strategies to mitigate. Look for areas where IT can improve operations efficiency and MFG Line Output to increase Western Digital revenue. Manage wafer engineering and operations expectations and act as the key point of contact from IT MFG. Bring consistency to wafer IT engagement with business Physical presence at either Wafer factory during normal Wafer business hours Develop and implement AI-driven solutions to enhance customer service delivery and streamline wafer manufacturing processes. Conduct regular data analysis to identify trends, patterns, and opportunities for process improvement in wafer production and customer service. Create and maintain comprehensive documentation of IT systems, processes, and best practices related to wafer manufacturing and customer service delivery. Facilitate knowledge transfer and training sessions to ensure all team members are up-to-date with the latest IT solutions and customer service strategies in the wafer manufacturing industry. Qualifications Required: Bachelor's degree in business information management systems with computer science minor (preferred). Master's degree in a related field is a plus. Strong understanding of emerging AI concepts, technologies and trends that will define how AI is used across the software development lifecycle. Strong understanding of semiconductor MFG Processes and organizational structure. Experience in customer service, sales, account management or a related field within the technology or semiconductor industry. Excellent analytical skills and ability to analyze data and market trends to identify business opportunities and make informed decisions. Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively. Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences. Strong organizational and planning skills, including the ability to manage multiple projects simultaneously. Proficiency in project management methodologies and tools (e.g., Agile, Scrum, JIRA). Experience with IT service management frameworks such as ITIL. Knowledge of data analytics and business intelligence tools. Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud). Demonstrated ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels of an organization. Certifications such as ITIL, PMP, or relevant IT certifications are a plus. Willingness to travel between wafer facilities as needed. Additional Information WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here. WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 6/30/26, although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. Compensation & Benefits Details An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. You will be eligible to be considered for bonuses under either WD's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards. We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness . click apply for full job details
Experienced Multidisciplinary Systems Engineer
Space Dynamics Laboratory Albuquerque, New Mexico
Job DescriptionJob Description Job ID: 7456 Date Posted: April 17, 2026 Space Dynamics Laboratory (SDL) is seeking an experienced Multidisciplinary Systems Engineer to join our Strategic & Military Space Division to lead the satellite ground site which includes multiple ground stations. The successful candidate will have technical ownership of the ground site, serving as the single technical interface to government customers for all design, implementation and maintenance. This senior position is ideal for candidates with deep systems engineering expertise, strong leadership and communication skills, and a proven ability to guide multi-disciplinary teams, resolve cross-cutting technical challenges, and drive successful program outcomes in a fast-paced, mission-focused environment. This position is in Albuquerque, NM, and work will be performed on Kirtland AFB. The Strategic & Military Space Division delivers advanced satellite and sensor systems that support the Department of Defense and the Intelligence Community. Our division is a key component of national security, providing technological solutions and expert mission support. Become part of a team dedicated to making a tangible contribution to our nation's defense capabilities. Key Responsibilities: Serves as the technical authority for ground station infrastructure, design, implementation, and sustainment Leads and manages the systems engineering activities across ground systems, infrastructure, and mission integration efforts Develops and executes preventive and corrective maintenance programs for ground station assets Oversees automated scheduler implementation, configuration control, and version alignment with mission stakeholders Coordinates with software engineering teams for system updates, feature integration, and operational support Plans and executes integration activities with mission partners, ensuring compatibility across systems and networks Directs site acceptance testing and certification activities for 5m and 13m ground stations Ensures compliance with AI&T requirements and oversees system-level verification and validation efforts Leads Change Configuration Board (CCB) processes, including change control implementation and stakeholder coordination Develops system artifacts, including network diagrams, test plans, and certification documentation Evaluates vendor and subcontractor capabilities to ensure delivered products and services satisfy system-level requirements Mentors mid-level and junior engineers, contributing to workforce development and improving organizational systems engineering capability Responsible for resolving issues/anomalies with the ground stations Leads ground station documentation for frequency licensing approvals Required Qualifications: Bachelor's degree in engineering or related science and 7+ years of relevant experience, or a master's degree and 5+ years of relevant experience, or a PhD and 2+ years of relevant experience Advanced leadership capability, providing technical oversight as lead systems engineer on medium- to large-sized, high-complexity programs Mastery of core systems engineering processes, including requirements development and verification, risk management, interface control, configuration management, and system trade studies Strong analytical and problem-solving ability, with a proven track record of responding resourcefully to new challenges, changing requirements, and evolving program conditions Exceptional communication and relationship skills, able to relate effectively to stakeholders at all levels, preserve relationships under pressure, and clearly present technical concepts to both technical and non-technical audiences Highly organized with strong planning skills with the ability to manage multiple priorities, maintain technical baselines, and provide accurate cost and schedule inputs to program managers and proposal efforts Skilled technical author with the ability to produce high-quality reports, documentation, design artifacts, and professional papers Ability to work independently and collaboratively, contributing individually while strengthening team performance Ability and willingness to travel Must be a U.S. citizen with an ability to obtain and maintain a TS/SCI security clearance Preferred Qualifications: Experience with RF hardware and design Experience with National Security programs for the Space Force and/or Air Force Experience with designing, building, operating and maintaining satellite ground stations Experience with networking and cybersecurity infrastructure Experience with creating and managing user/operating manuals Experience with ground system interfaces within cloud architecture Salary Range $100,000 - $155,000 Salary commensurate based on education and experience This range serves as a general guideline and may vary based on factors such as role, level, location, market conditions, and individual qualifications, including job-related skills, experience, and relevant education or training. The range displayed in the job advertisement reflects the minimum and maximum target salaries across all US locations. Specific salary details for a candidate's preferred location can be provided by the recruiter or HR manager during the hiring process. Why Join SDL? SDL offers competitive salaries and a comprehensive benefits package. Visit our Benefits Page to learn more about what we offer. SDL delivers advanced multi-domain solutions to protect national security and enable scientific discovery. Our expertise in satellites, sensors and instruments, ground systems and data processing, and autonomous systems plays a critical role in missions supporting NASA and the Department of Defense. Join our team of engineers, scientists, technicians, and business professionals in our seventh decade of delivering mission success. At SDL, we strive to uphold a culture of respect, collaboration, empowerment, and accountability. We listen with open minds, seek to understand diverse perspectives, and engage in thoughtful dialogue. We work together by sharing knowledge, involving others, and offering support. We trust and empower our team members to take ownership, act with integrity, and be accountable. Above all, we deliver on our commitments to each other and to our mission partners. The application window for this position is expected to remain open for approximately 14 days; however, it may be shortened or extended depending on business needs and the availability of qualified candidates. We encourage interested candidates to submit their applications promptly. For questions, assistance, or accommodation with the application process or the DoD SkillBridge program, please contact . Powered by JazzHR KYObNXYEAC
04/24/2026
Full time
Job DescriptionJob Description Job ID: 7456 Date Posted: April 17, 2026 Space Dynamics Laboratory (SDL) is seeking an experienced Multidisciplinary Systems Engineer to join our Strategic & Military Space Division to lead the satellite ground site which includes multiple ground stations. The successful candidate will have technical ownership of the ground site, serving as the single technical interface to government customers for all design, implementation and maintenance. This senior position is ideal for candidates with deep systems engineering expertise, strong leadership and communication skills, and a proven ability to guide multi-disciplinary teams, resolve cross-cutting technical challenges, and drive successful program outcomes in a fast-paced, mission-focused environment. This position is in Albuquerque, NM, and work will be performed on Kirtland AFB. The Strategic & Military Space Division delivers advanced satellite and sensor systems that support the Department of Defense and the Intelligence Community. Our division is a key component of national security, providing technological solutions and expert mission support. Become part of a team dedicated to making a tangible contribution to our nation's defense capabilities. Key Responsibilities: Serves as the technical authority for ground station infrastructure, design, implementation, and sustainment Leads and manages the systems engineering activities across ground systems, infrastructure, and mission integration efforts Develops and executes preventive and corrective maintenance programs for ground station assets Oversees automated scheduler implementation, configuration control, and version alignment with mission stakeholders Coordinates with software engineering teams for system updates, feature integration, and operational support Plans and executes integration activities with mission partners, ensuring compatibility across systems and networks Directs site acceptance testing and certification activities for 5m and 13m ground stations Ensures compliance with AI&T requirements and oversees system-level verification and validation efforts Leads Change Configuration Board (CCB) processes, including change control implementation and stakeholder coordination Develops system artifacts, including network diagrams, test plans, and certification documentation Evaluates vendor and subcontractor capabilities to ensure delivered products and services satisfy system-level requirements Mentors mid-level and junior engineers, contributing to workforce development and improving organizational systems engineering capability Responsible for resolving issues/anomalies with the ground stations Leads ground station documentation for frequency licensing approvals Required Qualifications: Bachelor's degree in engineering or related science and 7+ years of relevant experience, or a master's degree and 5+ years of relevant experience, or a PhD and 2+ years of relevant experience Advanced leadership capability, providing technical oversight as lead systems engineer on medium- to large-sized, high-complexity programs Mastery of core systems engineering processes, including requirements development and verification, risk management, interface control, configuration management, and system trade studies Strong analytical and problem-solving ability, with a proven track record of responding resourcefully to new challenges, changing requirements, and evolving program conditions Exceptional communication and relationship skills, able to relate effectively to stakeholders at all levels, preserve relationships under pressure, and clearly present technical concepts to both technical and non-technical audiences Highly organized with strong planning skills with the ability to manage multiple priorities, maintain technical baselines, and provide accurate cost and schedule inputs to program managers and proposal efforts Skilled technical author with the ability to produce high-quality reports, documentation, design artifacts, and professional papers Ability to work independently and collaboratively, contributing individually while strengthening team performance Ability and willingness to travel Must be a U.S. citizen with an ability to obtain and maintain a TS/SCI security clearance Preferred Qualifications: Experience with RF hardware and design Experience with National Security programs for the Space Force and/or Air Force Experience with designing, building, operating and maintaining satellite ground stations Experience with networking and cybersecurity infrastructure Experience with creating and managing user/operating manuals Experience with ground system interfaces within cloud architecture Salary Range $100,000 - $155,000 Salary commensurate based on education and experience This range serves as a general guideline and may vary based on factors such as role, level, location, market conditions, and individual qualifications, including job-related skills, experience, and relevant education or training. The range displayed in the job advertisement reflects the minimum and maximum target salaries across all US locations. Specific salary details for a candidate's preferred location can be provided by the recruiter or HR manager during the hiring process. Why Join SDL? SDL offers competitive salaries and a comprehensive benefits package. Visit our Benefits Page to learn more about what we offer. SDL delivers advanced multi-domain solutions to protect national security and enable scientific discovery. Our expertise in satellites, sensors and instruments, ground systems and data processing, and autonomous systems plays a critical role in missions supporting NASA and the Department of Defense. Join our team of engineers, scientists, technicians, and business professionals in our seventh decade of delivering mission success. At SDL, we strive to uphold a culture of respect, collaboration, empowerment, and accountability. We listen with open minds, seek to understand diverse perspectives, and engage in thoughtful dialogue. We work together by sharing knowledge, involving others, and offering support. We trust and empower our team members to take ownership, act with integrity, and be accountable. Above all, we deliver on our commitments to each other and to our mission partners. The application window for this position is expected to remain open for approximately 14 days; however, it may be shortened or extended depending on business needs and the availability of qualified candidates. We encourage interested candidates to submit their applications promptly. For questions, assistance, or accommodation with the application process or the DoD SkillBridge program, please contact . Powered by JazzHR KYObNXYEAC
Staff IT Specialist
AnaVation Quantico, Virginia
Job DescriptionJob DescriptionBe Challenged and Make a Difference In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture. Description of Task to be Performed:Provide end user support for a custom application that is used by 3000+ users. The Staff IT specialist will support users with application configuration, configuration resets, data export, application use and other end user questions. The ideal candidate will be customer focused and have experience working people to understand an application that requires a level of expertise to operate. Clear explanations, patience with user issues and quick responses are critical. Our team will train thecandidate on all aspects of the user interactions. There is a lot of opportunity to grow beyond the help desk into cloud engineering and software development. This position is on-site with our customer in Quantico, VA. This position requires an active TS/SCI with a CI Polygraph.Required Qualifications: Education: Bachelor's Degree and Minimum of two (2) years of experience as a help desk person or customer support team. Without a Degree, 4 years of direct experience Clearance: TS/SCI CI Poly Experience with ensuring high levels of customer satisfaction through support to customer issues and needs. Excellent verbal and written communication skills. Preferred Qualifications: Experience with Mobile application support Experience providing the "customers" voice to the testing process Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D Insurance About AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
04/24/2026
Full time
Job DescriptionJob DescriptionBe Challenged and Make a Difference In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture. Description of Task to be Performed:Provide end user support for a custom application that is used by 3000+ users. The Staff IT specialist will support users with application configuration, configuration resets, data export, application use and other end user questions. The ideal candidate will be customer focused and have experience working people to understand an application that requires a level of expertise to operate. Clear explanations, patience with user issues and quick responses are critical. Our team will train thecandidate on all aspects of the user interactions. There is a lot of opportunity to grow beyond the help desk into cloud engineering and software development. This position is on-site with our customer in Quantico, VA. This position requires an active TS/SCI with a CI Polygraph.Required Qualifications: Education: Bachelor's Degree and Minimum of two (2) years of experience as a help desk person or customer support team. Without a Degree, 4 years of direct experience Clearance: TS/SCI CI Poly Experience with ensuring high levels of customer satisfaction through support to customer issues and needs. Excellent verbal and written communication skills. Preferred Qualifications: Experience with Mobile application support Experience providing the "customers" voice to the testing process Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D Insurance About AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Senior Software Engineering Manager, Product Security
Whoop Boston, Massachusetts
Job DescriptionJob DescriptionAt WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members' data and ensuring our systems scale securely and reliably is core to this mission. As a Senior Software Engineering Manager at WHOOP, you will play a critical leadership role as part of our cross-functional Platform organization. You will build, lead, and grow multiple teams responsible for protecting the security and privacy of our members by driving secure development practices, managing product-facing security programs, and building scalable security solutions. In addition to core product security responsibilities, you will be responsible for collaborating closely with cross-functional partners across Product, Software, Legal, and Compliance to achieve and maintain HIPAA compliance across WHOOP's products and infrastructure. We are seeking a leader with prior experience helping an organization transition into HIPAA-compliant standards, capable of aligning technical execution with regulatory and business objectives. On the people management side, you will manage and mentor a team of engineers, provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and continuous learning. You are responsible for promoting a positive work environment where all team members feel valued, supported, and empowered to do their best work.RESPONSIBILITIES: Build, lead, and grow multiple engineering teams executing on WHOOP's product security strategy, including member authentication, vulnerability management, cloud governance, privacy rights fulfillment, and threat modeling. Oversee and drive WHOOP's engineering readiness for HIPAA compliance, coordinating technical implementation, evidence collection, and ongoing governance activities across teams. Define and communicate long-term security strategy, architecture, and design principles for product-facing systems. Partner with engineering and compliance leadership to embed security and privacy by design across the software development lifecycle. Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment. Drive continuous improvement initiatives that enhance team productivity, quality, and overall business impact. Provide mentorship, guidance, and career development for engineering managers and individual contributors. Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization. QUALIFICATIONS: Proven experience as a technical leader managing multiple teams or a growing security engineering organization. Experience growing high level individual contributor career growth at the staff level or higher. Demonstrated success leading security or compliance initiatives in a regulated environment, preferably HIPAA or other health data compliance frameworks. Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, and secure software development. Experience building or integrating developer security tooling to improve secure-by-default practices. Strong technical background in software development, testing, and deployment processes. Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels. BONUS QUALIFICATIONS: Experience with AWS cloud environments and data-driven decision-making. Hands-on experience with infrastructure and cloud security in containerized environments (e.g., Docker, Kubernetes). Background in incident response and post-mortem analysis for security events. Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security. Prior experience scaling a product security or compliance engineering organization through major regulatory transitions (e.g., SOC 2 HIPAA, or HIPAA HITRUST). ABOUT YOU: You're a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth. You have experience building and scaling teams to meet new regulatory and business demands. You're passionate about creating secure, privacy-first systems that protect member data and enable innovation. You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains. Above all, you believe that security and compliance are enablers of innovation, and you lead by fostering a culture that supports both speed and safety. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
04/24/2026
Full time
Job DescriptionJob DescriptionAt WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members' data and ensuring our systems scale securely and reliably is core to this mission. As a Senior Software Engineering Manager at WHOOP, you will play a critical leadership role as part of our cross-functional Platform organization. You will build, lead, and grow multiple teams responsible for protecting the security and privacy of our members by driving secure development practices, managing product-facing security programs, and building scalable security solutions. In addition to core product security responsibilities, you will be responsible for collaborating closely with cross-functional partners across Product, Software, Legal, and Compliance to achieve and maintain HIPAA compliance across WHOOP's products and infrastructure. We are seeking a leader with prior experience helping an organization transition into HIPAA-compliant standards, capable of aligning technical execution with regulatory and business objectives. On the people management side, you will manage and mentor a team of engineers, provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and continuous learning. You are responsible for promoting a positive work environment where all team members feel valued, supported, and empowered to do their best work.RESPONSIBILITIES: Build, lead, and grow multiple engineering teams executing on WHOOP's product security strategy, including member authentication, vulnerability management, cloud governance, privacy rights fulfillment, and threat modeling. Oversee and drive WHOOP's engineering readiness for HIPAA compliance, coordinating technical implementation, evidence collection, and ongoing governance activities across teams. Define and communicate long-term security strategy, architecture, and design principles for product-facing systems. Partner with engineering and compliance leadership to embed security and privacy by design across the software development lifecycle. Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment. Drive continuous improvement initiatives that enhance team productivity, quality, and overall business impact. Provide mentorship, guidance, and career development for engineering managers and individual contributors. Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization. QUALIFICATIONS: Proven experience as a technical leader managing multiple teams or a growing security engineering organization. Experience growing high level individual contributor career growth at the staff level or higher. Demonstrated success leading security or compliance initiatives in a regulated environment, preferably HIPAA or other health data compliance frameworks. Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, and secure software development. Experience building or integrating developer security tooling to improve secure-by-default practices. Strong technical background in software development, testing, and deployment processes. Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels. BONUS QUALIFICATIONS: Experience with AWS cloud environments and data-driven decision-making. Hands-on experience with infrastructure and cloud security in containerized environments (e.g., Docker, Kubernetes). Background in incident response and post-mortem analysis for security events. Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security. Prior experience scaling a product security or compliance engineering organization through major regulatory transitions (e.g., SOC 2 HIPAA, or HIPAA HITRUST). ABOUT YOU: You're a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth. You have experience building and scaling teams to meet new regulatory and business demands. You're passionate about creating secure, privacy-first systems that protect member data and enable innovation. You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains. Above all, you believe that security and compliance are enablers of innovation, and you lead by fostering a culture that supports both speed and safety. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Network Support and Security Technician
Florida National Univer Miami, Florida
Job DescriptionJob Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. Special Projects: Execute special projects assigned by the President or supervisor. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: Assist staff with basic training in computer software or network use, as directed. Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. Support the IT department operations and routine maintenance. Document and report security incidents; assist in assessing their impact under supervision. Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. Conduct periodic vulnerability scans and patches. Follow instructions from IT system administrators regarding access privileges and security controls. Stay informed about basic security trends and participate in required training. Conduct periodic audits of managed systems and help review network security settings. Help secure Azure resources (VMs, databases, storage) by following established procedures. Support the use and monitoring of Azure Sentinel and other security tools as directed. Work with the IT team on security projects and daily operations. Apply operating system and software updates to staff workstations. Monitor and investigate system backups failures. Coordinate with vendors for equipment replacement or support. Support workstation setup, software testing, and remote assistance. Monitor and investigate network security systems and resolve issues. Document incidents and resolutions for routine technical issues. Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Manage Azure Sentinel, our cloud-native SIEM solution. Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. Provide user assistance with the proper and efficient use of their systems Keep staff workstations up to date with OS patches, drivers, and software updates Work with vendors on behalf of users and for replacement equipment Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. Provide technical support and training to staff on cybersecurity best practices. Requirements: Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role Familiarity with Azure services (such as Azure AD, Azure Firewall) Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. Understanding of VPNs, LAN/WAN networking, and basic patch management. Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). Familiarity with Windows and Mac operating systems; ability to provide desktop support. Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). Experience with setup and maintenance of network devices (switches, routers, firewalls). Ability to follow established procedures for asset management and patch management. Understanding of Active Directory and security best practices. Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. Commitment to maintaining confidentiality and privacy of information and records. Willingness to work flexible hours, including occasional weekends or after-hours support. Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. Experience working with Windows / Mac OSX desktop. Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable Experience working with Asset/Image Management and patch management solution Microsoft Active Directory and Security best practices. Must be a flexible and reliable team player Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. Must be able to work weekends and after hours whenever needed License/Certification: Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) CompTIA Security+, LAN/Networking: 2 years (Required) Active Directory: 2 years (Required) CompTIA Network+ 3 years (Required) Job Type Full-time
04/24/2026
Full time
Job DescriptionJob Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. Special Projects: Execute special projects assigned by the President or supervisor. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: Assist staff with basic training in computer software or network use, as directed. Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. Support the IT department operations and routine maintenance. Document and report security incidents; assist in assessing their impact under supervision. Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. Conduct periodic vulnerability scans and patches. Follow instructions from IT system administrators regarding access privileges and security controls. Stay informed about basic security trends and participate in required training. Conduct periodic audits of managed systems and help review network security settings. Help secure Azure resources (VMs, databases, storage) by following established procedures. Support the use and monitoring of Azure Sentinel and other security tools as directed. Work with the IT team on security projects and daily operations. Apply operating system and software updates to staff workstations. Monitor and investigate system backups failures. Coordinate with vendors for equipment replacement or support. Support workstation setup, software testing, and remote assistance. Monitor and investigate network security systems and resolve issues. Document incidents and resolutions for routine technical issues. Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Manage Azure Sentinel, our cloud-native SIEM solution. Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. Provide user assistance with the proper and efficient use of their systems Keep staff workstations up to date with OS patches, drivers, and software updates Work with vendors on behalf of users and for replacement equipment Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. Provide technical support and training to staff on cybersecurity best practices. Requirements: Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role Familiarity with Azure services (such as Azure AD, Azure Firewall) Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. Understanding of VPNs, LAN/WAN networking, and basic patch management. Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). Familiarity with Windows and Mac operating systems; ability to provide desktop support. Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). Experience with setup and maintenance of network devices (switches, routers, firewalls). Ability to follow established procedures for asset management and patch management. Understanding of Active Directory and security best practices. Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. Commitment to maintaining confidentiality and privacy of information and records. Willingness to work flexible hours, including occasional weekends or after-hours support. Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. Experience working with Windows / Mac OSX desktop. Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable Experience working with Asset/Image Management and patch management solution Microsoft Active Directory and Security best practices. Must be a flexible and reliable team player Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. Must be able to work weekends and after hours whenever needed License/Certification: Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) CompTIA Security+, LAN/Networking: 2 years (Required) Active Directory: 2 years (Required) CompTIA Network+ 3 years (Required) Job Type Full-time
Network Engineer, Tier 1
Empire State Albany, New York
Job DescriptionJob Description Applicants MUST submit a cover letter with resume to be considered. This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the installation, configuration and maintenance of critical network infrastructure supporting ESD's HQ, datacenter, and remote office locations. Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network related devices and equipment. WORK PERFORMED: Install, configure, maintain, and administrate network related infrastructure, services, equipment, and software necessary to support ESD's critical business functions. Rack, stack, power and provide management connectivity for network equipment. Monitor and optimize the performance of enterprise SD-WAN and internet connectivity. Install, configure, and manage Juniper network switch stacks and associated infrastructure. Evaluate new and leading-edge network technologies for possible inclusion within the enterprise topology. Liaise with third party vendors to manage new and upgraded services being implemented. Utilize vendor portals to create, track and manage support and service tickets. Assist with the management of ESD's Active Directory Infrastructure. Assist with the management of network file storage services in Azure NetApp Files (ANF). Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS). Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure. Utilize network management best practices and monitoring tools to investigate and resolve network related performance issues. Assist with integrating technologies from different vendors in a heterogeneous networking environment. Support the installation, configuration and troubleshooting of IT infrastructure at ESD's satellite offices. Mentor junior networking staff and supervise network related projects as directed. Travel to various remote office locations as necessary. Assist in IT Disaster Recovery efforts, testing and documentation. Perform other related duties as required by IT management. MINIMUM REQUIREMENTS: Proven experience in Juniper network routing and switching or other routing and switching platform. Proven experience in routing and switching command line experience. Knowledge of SD-WAN infrastructure and management principles. Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery. Expertise with Enterprise wired and wireless network systems. Familiarity with ISP management. Experience with Network Monitoring Systems. Expertise with Group Policy, DHCP and DNS management. Ability to independently manage a project and coordinate with network and data center technicians. Must be able to work under deadlines and in an environment where priorities shift. Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.). Must be able to function as a team leader. Strong verbal and written communication skills. Ability to multi-task and deliver results within accepted timeframes. Relevant Experience required: Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2-year degree with a minimum of 5 years' experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Knowledge & Skills Required Software / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Employee Relations: Role requires analytical and active listening skills; as well as the ability to multi-task and manage daily workload. Must work with end users at all levels of the organization.
04/24/2026
Full time
Job DescriptionJob Description Applicants MUST submit a cover letter with resume to be considered. This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the installation, configuration and maintenance of critical network infrastructure supporting ESD's HQ, datacenter, and remote office locations. Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network related devices and equipment. WORK PERFORMED: Install, configure, maintain, and administrate network related infrastructure, services, equipment, and software necessary to support ESD's critical business functions. Rack, stack, power and provide management connectivity for network equipment. Monitor and optimize the performance of enterprise SD-WAN and internet connectivity. Install, configure, and manage Juniper network switch stacks and associated infrastructure. Evaluate new and leading-edge network technologies for possible inclusion within the enterprise topology. Liaise with third party vendors to manage new and upgraded services being implemented. Utilize vendor portals to create, track and manage support and service tickets. Assist with the management of ESD's Active Directory Infrastructure. Assist with the management of network file storage services in Azure NetApp Files (ANF). Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS). Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure. Utilize network management best practices and monitoring tools to investigate and resolve network related performance issues. Assist with integrating technologies from different vendors in a heterogeneous networking environment. Support the installation, configuration and troubleshooting of IT infrastructure at ESD's satellite offices. Mentor junior networking staff and supervise network related projects as directed. Travel to various remote office locations as necessary. Assist in IT Disaster Recovery efforts, testing and documentation. Perform other related duties as required by IT management. MINIMUM REQUIREMENTS: Proven experience in Juniper network routing and switching or other routing and switching platform. Proven experience in routing and switching command line experience. Knowledge of SD-WAN infrastructure and management principles. Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery. Expertise with Enterprise wired and wireless network systems. Familiarity with ISP management. Experience with Network Monitoring Systems. Expertise with Group Policy, DHCP and DNS management. Ability to independently manage a project and coordinate with network and data center technicians. Must be able to work under deadlines and in an environment where priorities shift. Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.). Must be able to function as a team leader. Strong verbal and written communication skills. Ability to multi-task and deliver results within accepted timeframes. Relevant Experience required: Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2-year degree with a minimum of 5 years' experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Knowledge & Skills Required Software / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Employee Relations: Role requires analytical and active listening skills; as well as the ability to multi-task and manage daily workload. Must work with end users at all levels of the organization.
IT Infrastructure Manager - Information Technology - Non-Profit Healthcare
Boston Health Care for the Homeless Program Boston, Massachusetts
Job DescriptionJob DescriptionWho We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Summary of Position: BHCHP is seeking a visionary and collaborative IT Infrastructure Manager to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP's technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure-ensuring our clinical and operational teams can deliver exceptional care. This role requires a thoughtful balance of innovation, cybersecurity, operational reliability, and user-centered design in a healthcare environment where technology is essential to patient care. Key Responsibilities Infrastructure Strategy & Architecture Lead the planning, design, and continuous improvement of BHCHP's IT infrastructure to ensure scalability, resilience, and operational efficiency. Evaluate and implement new technologies that support BHCHP's operations, care delivery, and organizational growth. Establish and maintain standardized hardware, software, and system configurations across the organization. Cybersecurity & Risk Management Ensure infrastructure systems support compliance with HIPAA and other healthcare privacy and security standards. Partner with the CIO to strengthen cybersecurity posture, including network segmentation, endpoint protection, monitoring, and threat detection. Oversee infrastructure controls that protect sensitive patient and operational data. Systems & Network Operations Oversee the day-to-day operation and maintenance of critical infrastructure systems, including: Enterprise networking and wireless infrastructure Cloud platforms and virtualization environments Identity and access management systems Unified communications and VoIP systems Remote access technologies Physical security and facility technology systems Ensure reliable and secure connectivity across multiple clinical sites and remote workforce environments. Business Continuity & Resilience Maintain robust backup and recovery systems and regularly evaluate their effectiveness. Lead infrastructure planning for disaster recovery and business continuity, ensuring critical systems remain available during disruptions. Conduct testing and improvement of recovery procedures. Leadership & Team Development Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team. Foster a culture of collaboration, accountability, and service excellence. Support team growth through coaching, training, and skill development. Vendor & Project Management Manage relationships with key technology vendors and service providers. Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards. Balance innovation with responsible stewardship of organizational resources. Operational Support Participate in IT Team on-call rotation duties to support systems outside of normal business hours (1 week approximately every 2 months). Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. Experience 10+ years of progressively responsible technical experience in IT infrastructure engineering or operations. 3+ years of leadership or supervisory experience managing technical staff. Demonstrated experience designing and supporting enterprise IT infrastructure in complex environments, preferably within healthcare. Technical Expertise Strong working knowledge in areas such as: Microsoft ecosystem including Microsoft 365 and identity management Enterprise networking, including routing, switching, WAN technologies, wireless infrastructure, and network access control Windows server administration, Active Directory, and enterprise messaging environments Virtualization and cloud infrastructure Cybersecurity best practices, including network monitoring, intrusion detection, and vulnerability management IP telephony / unified communications systems Secure remote access and distributed workforce support Leadership & Professional Skills Proven ability to lead technical teams and infrastructure initiatives. Strong project management and organizational skills. Excellent communication skills with the ability to engage technical and non-technical stakeholders. A collaborative approach and commitment to exceptional internal customer service. Flexibility and composure when responding to urgent operational or clinical needs. Compensation and Benefits: The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR l7U1IKipXP
04/24/2026
Full time
Job DescriptionJob DescriptionWho We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Summary of Position: BHCHP is seeking a visionary and collaborative IT Infrastructure Manager to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP's technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure-ensuring our clinical and operational teams can deliver exceptional care. This role requires a thoughtful balance of innovation, cybersecurity, operational reliability, and user-centered design in a healthcare environment where technology is essential to patient care. Key Responsibilities Infrastructure Strategy & Architecture Lead the planning, design, and continuous improvement of BHCHP's IT infrastructure to ensure scalability, resilience, and operational efficiency. Evaluate and implement new technologies that support BHCHP's operations, care delivery, and organizational growth. Establish and maintain standardized hardware, software, and system configurations across the organization. Cybersecurity & Risk Management Ensure infrastructure systems support compliance with HIPAA and other healthcare privacy and security standards. Partner with the CIO to strengthen cybersecurity posture, including network segmentation, endpoint protection, monitoring, and threat detection. Oversee infrastructure controls that protect sensitive patient and operational data. Systems & Network Operations Oversee the day-to-day operation and maintenance of critical infrastructure systems, including: Enterprise networking and wireless infrastructure Cloud platforms and virtualization environments Identity and access management systems Unified communications and VoIP systems Remote access technologies Physical security and facility technology systems Ensure reliable and secure connectivity across multiple clinical sites and remote workforce environments. Business Continuity & Resilience Maintain robust backup and recovery systems and regularly evaluate their effectiveness. Lead infrastructure planning for disaster recovery and business continuity, ensuring critical systems remain available during disruptions. Conduct testing and improvement of recovery procedures. Leadership & Team Development Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team. Foster a culture of collaboration, accountability, and service excellence. Support team growth through coaching, training, and skill development. Vendor & Project Management Manage relationships with key technology vendors and service providers. Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards. Balance innovation with responsible stewardship of organizational resources. Operational Support Participate in IT Team on-call rotation duties to support systems outside of normal business hours (1 week approximately every 2 months). Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. Experience 10+ years of progressively responsible technical experience in IT infrastructure engineering or operations. 3+ years of leadership or supervisory experience managing technical staff. Demonstrated experience designing and supporting enterprise IT infrastructure in complex environments, preferably within healthcare. Technical Expertise Strong working knowledge in areas such as: Microsoft ecosystem including Microsoft 365 and identity management Enterprise networking, including routing, switching, WAN technologies, wireless infrastructure, and network access control Windows server administration, Active Directory, and enterprise messaging environments Virtualization and cloud infrastructure Cybersecurity best practices, including network monitoring, intrusion detection, and vulnerability management IP telephony / unified communications systems Secure remote access and distributed workforce support Leadership & Professional Skills Proven ability to lead technical teams and infrastructure initiatives. Strong project management and organizational skills. Excellent communication skills with the ability to engage technical and non-technical stakeholders. A collaborative approach and commitment to exceptional internal customer service. Flexibility and composure when responding to urgent operational or clinical needs. Compensation and Benefits: The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR l7U1IKipXP
Senior Business Systems Analyst (Membership Services)
Whoop Boston, Massachusetts
Job DescriptionJob DescriptionAt WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Senior Business Systems Analyst to join the Business Systems team, supporting the operations and scaling of our Membership Services function. BSA roles can take different shapes at different companies; we are looking for a strong technical skillset accompanied by an excellent ability to understand user needs and make sound prioritization and implementation decisions. You'll be a key contributor in evolving the technology and processes that our Membership Services team uses thousands of times each day. You'll use your technical skills to improve the member experience and the efficiency of our operations across a suite of best-in-class 3rd party tools, custom software, and AI capabilities. The best candidates will bring a combination of strong technical skills, a relentless focus on understanding their customers, and a knack for improving high volume support operations. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. RESPONSIBILITIES: Help build the consumer tech industry's best customer support experience. Help us turn every member who interacts with Membership Services into a loyal WHOOP fan. Partner with stakeholders across Membership Services, Engineering, Product, and Operations to understand future system needs and translate them into technical solutions. Proactively identify and implement process improvements across Membership Services workflows, with a strong focus on automation, data accuracy, data security, and cross-system alignment. Demonstrate unusually high levels of initiative and autonomy as you go about solving problems. Define and execute User Acceptance Testing, training, and change management initiatives for end users. Drive projects related to case management, Computer Telephony Integration (CTI), self-service, customer experience, and order fulfillment logistics. Develop documentation for technical and non-technical audiences. Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship Be hands-on using AI platforms and tools to design, prototype, and evaluate AI-powered workflows, automations, and proofs of concept. QUALIFICATION: BS in Information Systems, Computer Science, Business, or equivalent experience. 5+ years of professional experience in system administration, automation, product management, or software development with both functional and technical responsibilities. Ability to translate business processes into scalable system designs and technical requirements. Effective communication skills, with proven success collaborating across technical and non-technical teams. Experience with CRM (e.g. Salesforce; Hubspot) and Case Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM (e.g. Calabrio, Zendesk) systems. Customer-first mindset, proactively driving improvements to the end-user and customer experience. Entrepreneurial mindset, with the ability to think creatively, take calculated risks, and thrive in a fast-paced, dynamic environment. Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $140,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
04/24/2026
Full time
Job DescriptionJob DescriptionAt WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Senior Business Systems Analyst to join the Business Systems team, supporting the operations and scaling of our Membership Services function. BSA roles can take different shapes at different companies; we are looking for a strong technical skillset accompanied by an excellent ability to understand user needs and make sound prioritization and implementation decisions. You'll be a key contributor in evolving the technology and processes that our Membership Services team uses thousands of times each day. You'll use your technical skills to improve the member experience and the efficiency of our operations across a suite of best-in-class 3rd party tools, custom software, and AI capabilities. The best candidates will bring a combination of strong technical skills, a relentless focus on understanding their customers, and a knack for improving high volume support operations. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. RESPONSIBILITIES: Help build the consumer tech industry's best customer support experience. Help us turn every member who interacts with Membership Services into a loyal WHOOP fan. Partner with stakeholders across Membership Services, Engineering, Product, and Operations to understand future system needs and translate them into technical solutions. Proactively identify and implement process improvements across Membership Services workflows, with a strong focus on automation, data accuracy, data security, and cross-system alignment. Demonstrate unusually high levels of initiative and autonomy as you go about solving problems. Define and execute User Acceptance Testing, training, and change management initiatives for end users. Drive projects related to case management, Computer Telephony Integration (CTI), self-service, customer experience, and order fulfillment logistics. Develop documentation for technical and non-technical audiences. Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship Be hands-on using AI platforms and tools to design, prototype, and evaluate AI-powered workflows, automations, and proofs of concept. QUALIFICATION: BS in Information Systems, Computer Science, Business, or equivalent experience. 5+ years of professional experience in system administration, automation, product management, or software development with both functional and technical responsibilities. Ability to translate business processes into scalable system designs and technical requirements. Effective communication skills, with proven success collaborating across technical and non-technical teams. Experience with CRM (e.g. Salesforce; Hubspot) and Case Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM (e.g. Calabrio, Zendesk) systems. Customer-first mindset, proactively driving improvements to the end-user and customer experience. Entrepreneurial mindset, with the ability to think creatively, take calculated risks, and thrive in a fast-paced, dynamic environment. Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $140,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Front End Software Engineer
NEXT Insurance Boston, Massachusetts
Job DescriptionJob Description Location: Waltham, MA (hybrid 3 days in office) ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find ERGO NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in. As an engineering growth engineering group, you'll not only get deep into coding on a day-to-day basis, but you will be in a position to drive technical decisions, mentor other developers, and influence the future of our front-end vision and technologies. If you are fanatical about growing your skills this is the role for you. Do you enjoy creating something new and solving problems in ways that have never been attempted? Do you want to grow your career by working side-by-side with trailblazing software engineers? Do you see yourself in a culture where you are valued, challenged, and respected? What You'll Do: Leverage AI and LLM-powered tools to improve developer productivity, experimentation, and front-end user experiences. Design and develop dynamic, responsive, and interactive web applications Translate requirements, wireframes, and conceptual designs into high quality, visually appealing, and intuitive user interfaces and user experiences Take ownership of front-end components and drive continual expansion, reuse, and improvement across the board Integrate with back-end infrastructure, mostly cloud-based Analyze and solve problems across all levels of the stack Produce clean, secure, testable, maintainable, reusable, well-documented code, and participate in and drive regular code reviews Unit-test code for robustness, including edge cases, usability, and general reliability What We Need: BS/MS degree in Computer Science, Engineering or a related subject or equivalent demonstrated experience 3+ years of experience with web application development Understanding of design principles and user interface guidelines Mastery of modern web development (Javascript, HTML5, CSS3) Stay up to date with modern industry tools and emerging technologies, including AI-driven frameworks and workflows, and help evaluate how they can be applied effectively. Demonstrated success building dynamic, responsive applications using Angular, RxJS, Node Demonstrated success developing and consuming APIs and microservices to facilitate data access, business logic, and workflow (RESTful services, JSON, GraphQL) Experience with SQL Server, MySQL Unstoppable Qualities: You are passionate about coding You care equally about what should be done and how it should be done You know how to start and finish You are able to deliver on time You are awesome with people You make things as simple as possible but not simpler You never stop improving We are hiring for multiple FrontEnd Software Engineers. US annual base salary ranges for this full time position are as follows: FrontEnd Engineer (IC2): 3+ Years of Experience: $112,000-$151,000 FrontEnd Engineer (IC3): 4+ Years of Experience: $142,000-$192,000 Note on Fraudulent RecruitingWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $112,000-$151,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
04/24/2026
Full time
Job DescriptionJob Description Location: Waltham, MA (hybrid 3 days in office) ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find ERGO NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in. As an engineering growth engineering group, you'll not only get deep into coding on a day-to-day basis, but you will be in a position to drive technical decisions, mentor other developers, and influence the future of our front-end vision and technologies. If you are fanatical about growing your skills this is the role for you. Do you enjoy creating something new and solving problems in ways that have never been attempted? Do you want to grow your career by working side-by-side with trailblazing software engineers? Do you see yourself in a culture where you are valued, challenged, and respected? What You'll Do: Leverage AI and LLM-powered tools to improve developer productivity, experimentation, and front-end user experiences. Design and develop dynamic, responsive, and interactive web applications Translate requirements, wireframes, and conceptual designs into high quality, visually appealing, and intuitive user interfaces and user experiences Take ownership of front-end components and drive continual expansion, reuse, and improvement across the board Integrate with back-end infrastructure, mostly cloud-based Analyze and solve problems across all levels of the stack Produce clean, secure, testable, maintainable, reusable, well-documented code, and participate in and drive regular code reviews Unit-test code for robustness, including edge cases, usability, and general reliability What We Need: BS/MS degree in Computer Science, Engineering or a related subject or equivalent demonstrated experience 3+ years of experience with web application development Understanding of design principles and user interface guidelines Mastery of modern web development (Javascript, HTML5, CSS3) Stay up to date with modern industry tools and emerging technologies, including AI-driven frameworks and workflows, and help evaluate how they can be applied effectively. Demonstrated success building dynamic, responsive applications using Angular, RxJS, Node Demonstrated success developing and consuming APIs and microservices to facilitate data access, business logic, and workflow (RESTful services, JSON, GraphQL) Experience with SQL Server, MySQL Unstoppable Qualities: You are passionate about coding You care equally about what should be done and how it should be done You know how to start and finish You are able to deliver on time You are awesome with people You make things as simple as possible but not simpler You never stop improving We are hiring for multiple FrontEnd Software Engineers. US annual base salary ranges for this full time position are as follows: FrontEnd Engineer (IC2): 3+ Years of Experience: $112,000-$151,000 FrontEnd Engineer (IC3): 4+ Years of Experience: $142,000-$192,000 Note on Fraudulent RecruitingWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $112,000-$151,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Platform Engineer - Support
Interactive Brokers Chicago, Illinois
Job DescriptionJob Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (4 days in office/1 day remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer - Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs. Support users via phone, email, in-person, and remote tools. Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals. Install operating systems, applications, drivers, and configure system settings per departmental standards. Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence. Document resolutions in the department's knowledge base and contribute to self-help resources for employees. Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary. Participate in departmental and firm-wide projects as assigned. Attend training sessions and team meetings to support productivity and development goals. Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department. Communicate effectively with both technical and non-technical colleagues. Which skills are required: Associate's degree in Computer Science or related field preferred. Certifications such as A+, Network+, Microsoft, or VMware are a plus. Minimum 2+ years of technical support experience, or equivalent education and training. Strong organizational, prioritization, and multitasking abilities. Team-oriented mindset with a commitment to knowledge sharing. Ability to explain technical concepts to non-technical stakeholders. Excellent interpersonal, written, and verbal communication skills. Detail-oriented, flexible, and self-directed. Resourceful and proactive in solving problems independently. Ability to manage multiple high-priority tasks in a technical environment Technical Competencies Strong knowledge of Microsoft Windows desktop operating systems. Proficiency in Microsoft Office Suite. Working knowledge of: Entra ID and Azure services Administrative scripting (PowerShell, Python, etc.) Intune packaging and PC deployments TCP/IP, Wi-Fi, DNS, DHCP Active Directory environments and Office 365 cloud applications Desktop imaging, application deployment, hard drive encryption, domains, and group policies Company Benefits & Perks Competitive salary, annual performance-based bonus, and stock grants Retirement plan (401(k with competitive company match Comprehensive health and wellness benefits, including medical, dental, and vision Company-paid healthcare premium Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP) Daily lunch allowance and fully stocked kitchen with healthy snacks Corporate events, team outings, volunteer activities, and company sports teams Education reimbursement and ongoing learning opportunities This role's anticipated base salary range is $85,000 to $95,000 annually based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award as well as a wide range of benefits, including health care, tuition reimbursement, and much more.
04/24/2026
Full time
Job DescriptionJob Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (4 days in office/1 day remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer - Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs. Support users via phone, email, in-person, and remote tools. Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals. Install operating systems, applications, drivers, and configure system settings per departmental standards. Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence. Document resolutions in the department's knowledge base and contribute to self-help resources for employees. Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary. Participate in departmental and firm-wide projects as assigned. Attend training sessions and team meetings to support productivity and development goals. Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department. Communicate effectively with both technical and non-technical colleagues. Which skills are required: Associate's degree in Computer Science or related field preferred. Certifications such as A+, Network+, Microsoft, or VMware are a plus. Minimum 2+ years of technical support experience, or equivalent education and training. Strong organizational, prioritization, and multitasking abilities. Team-oriented mindset with a commitment to knowledge sharing. Ability to explain technical concepts to non-technical stakeholders. Excellent interpersonal, written, and verbal communication skills. Detail-oriented, flexible, and self-directed. Resourceful and proactive in solving problems independently. Ability to manage multiple high-priority tasks in a technical environment Technical Competencies Strong knowledge of Microsoft Windows desktop operating systems. Proficiency in Microsoft Office Suite. Working knowledge of: Entra ID and Azure services Administrative scripting (PowerShell, Python, etc.) Intune packaging and PC deployments TCP/IP, Wi-Fi, DNS, DHCP Active Directory environments and Office 365 cloud applications Desktop imaging, application deployment, hard drive encryption, domains, and group policies Company Benefits & Perks Competitive salary, annual performance-based bonus, and stock grants Retirement plan (401(k with competitive company match Comprehensive health and wellness benefits, including medical, dental, and vision Company-paid healthcare premium Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP) Daily lunch allowance and fully stocked kitchen with healthy snacks Corporate events, team outings, volunteer activities, and company sports teams Education reimbursement and ongoing learning opportunities This role's anticipated base salary range is $85,000 to $95,000 annually based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award as well as a wide range of benefits, including health care, tuition reimbursement, and much more.
Cloud Solutions Architect
Bering Straits Native Corporation Beavercreek, Ohio
About Arcticom Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Cloud Solutions Architect- Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary 130,000 - 140,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. This is a technical customer-facing role that will be accountable for delivering advice and guidance on the pros and cons of various cloud service offerings and implementations. This position will require you to think creatively, render opinions on design options and interact directly with client executive and technical staff. You will participate in large projects and benefit from the vast knowledge of team members and stakeholders. The ideal candidate will have: Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences & educate customers of all sizes on the value proposition of Cloud Understanding of multiple cloud computing technologies, business drivers, and emerging computing trends, especially data pipeline and data analysis tools and services Serve as a technical and strategic lead in the sustainment and support of cloud-based system operations. Evaluate system requirements and recommend iterative improvements, migrations, and enhancements. Provide guidance on cloud service options (e.g., AWS, Azure, GCP), including architecture patterns, deployment models, security, and cost implications. Lead planning and execution of cloud-based system support, operational management coordination, and process documentation. Oversee and ensure proper configuration, deployment, monitoring, and support of critical cloud systems. Establish and uphold audit logging, monitoring, and risk management practices across cloud-based environments. Lead cross-functional project planning, road mapping, and tracking of deliverables; provide progress reports and solution recommendations to stakeholders. Promote Agile methodologies and foster a high-performing DevOps/CloudOps team through servant leadership. Build and maintain trusted relationships with stakeholders-technical and non-technical-by clearly articulating challenges, solutions, and strategic vision. Experience with support and management of distributed systems, algorithms, and relational databases Experience architecting and operating solutions built on Cloud platforms. Proven track record of building trusted technical and business relationships with business executives and driving growth in highly strategic or key accounts Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through Proven track record of building trusted technical and business relationships with business executives and driving growth in highly strategic or key accounts Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through Required (Minimum Necessary) Qualifications 10+ years of experience in system operations, including 3+ years of cloud architecture and operations. Proven experience in cloud platforms (AWS, Azure, GCP) and associated services (compute, storage, networking, identity, monitoring, and DevOps tools). Strong understanding of cloud security, audit logging, and compliance frameworks. Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect). Experience supporting DoD or government systems (if applicable). Familiarity with Agile/SAFe frameworks and DevSecOps practices. Bachelor's degree in Computer Science, Computer Engineering. Must be US Citizen. Must have or be able to attain a security clearance. Position needs to be near a Marine Corps Base. Jacksonville NC area +/- 75 miles Quantico VA San Diego/29 Palms +/- 100 miles Yuma Az +/- 75 miles Knowledge, Skills, Abilities, and Other Characteristics Strong foundation of knowledge around cloud platforms like Azure, AWS, Kubernetes and the cloud ecosystem Working knowledge of Cloud services and coming trends in the Cloud space, specifically around data analytics as a service Serving as a hands-on subject matter expert for DevOps and Automation in a cloud environment Strong problem-solving and analytical skills leveraging all available resources Ability to connect technology with measurable business value Demonstrated technical thought leadership in customer facing situations Exceptional verbal and written communication Presentation skills with a high degree of comfort with both large and small audiences Preferred Agile development experience SECRET security clearance Supervisory Responsibilities This is a supervisory position DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Typical work hours are 7:30 a.m. to 4:15 p.m (Central Time). Job may require additional hours. Work hours may change at Management's discretion with or without prior notice. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/24/2026
Full time
About Arcticom Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Cloud Solutions Architect- Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary 130,000 - 140,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. This is a technical customer-facing role that will be accountable for delivering advice and guidance on the pros and cons of various cloud service offerings and implementations. This position will require you to think creatively, render opinions on design options and interact directly with client executive and technical staff. You will participate in large projects and benefit from the vast knowledge of team members and stakeholders. The ideal candidate will have: Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences & educate customers of all sizes on the value proposition of Cloud Understanding of multiple cloud computing technologies, business drivers, and emerging computing trends, especially data pipeline and data analysis tools and services Serve as a technical and strategic lead in the sustainment and support of cloud-based system operations. Evaluate system requirements and recommend iterative improvements, migrations, and enhancements. Provide guidance on cloud service options (e.g., AWS, Azure, GCP), including architecture patterns, deployment models, security, and cost implications. Lead planning and execution of cloud-based system support, operational management coordination, and process documentation. Oversee and ensure proper configuration, deployment, monitoring, and support of critical cloud systems. Establish and uphold audit logging, monitoring, and risk management practices across cloud-based environments. Lead cross-functional project planning, road mapping, and tracking of deliverables; provide progress reports and solution recommendations to stakeholders. Promote Agile methodologies and foster a high-performing DevOps/CloudOps team through servant leadership. Build and maintain trusted relationships with stakeholders-technical and non-technical-by clearly articulating challenges, solutions, and strategic vision. Experience with support and management of distributed systems, algorithms, and relational databases Experience architecting and operating solutions built on Cloud platforms. Proven track record of building trusted technical and business relationships with business executives and driving growth in highly strategic or key accounts Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through Proven track record of building trusted technical and business relationships with business executives and driving growth in highly strategic or key accounts Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through Required (Minimum Necessary) Qualifications 10+ years of experience in system operations, including 3+ years of cloud architecture and operations. Proven experience in cloud platforms (AWS, Azure, GCP) and associated services (compute, storage, networking, identity, monitoring, and DevOps tools). Strong understanding of cloud security, audit logging, and compliance frameworks. Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect). Experience supporting DoD or government systems (if applicable). Familiarity with Agile/SAFe frameworks and DevSecOps practices. Bachelor's degree in Computer Science, Computer Engineering. Must be US Citizen. Must have or be able to attain a security clearance. Position needs to be near a Marine Corps Base. Jacksonville NC area +/- 75 miles Quantico VA San Diego/29 Palms +/- 100 miles Yuma Az +/- 75 miles Knowledge, Skills, Abilities, and Other Characteristics Strong foundation of knowledge around cloud platforms like Azure, AWS, Kubernetes and the cloud ecosystem Working knowledge of Cloud services and coming trends in the Cloud space, specifically around data analytics as a service Serving as a hands-on subject matter expert for DevOps and Automation in a cloud environment Strong problem-solving and analytical skills leveraging all available resources Ability to connect technology with measurable business value Demonstrated technical thought leadership in customer facing situations Exceptional verbal and written communication Presentation skills with a high degree of comfort with both large and small audiences Preferred Agile development experience SECRET security clearance Supervisory Responsibilities This is a supervisory position DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Typical work hours are 7:30 a.m. to 4:15 p.m (Central Time). Job may require additional hours. Work hours may change at Management's discretion with or without prior notice. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
DMS MRO Data Engineer
Bering Straits Native Corporation Dayton, Ohio
About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: DMS MRO Data Engineer Location - Dayton, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $125k - 150k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Build and optimize ETL data pipelines using Databricks and Apache Spark • Develop scalable data models leveraging Spark Data Frames and Spark SQL for efficient querying, aggregation, and integration against numerous diverse data sources • Utilize Python and Regular Expressions for advanced text parsing, pattern matching, and data cleansing to prepare structured datasets for downstream ingestion • Use APIs for seamless data exchange and automation across systems • Manage SharePoint data (lists, libraries, files, metadata) programmatically using Python and Microsoft Graph API • Leverage Microsoft 365 tools for documentation and collaboration • Develop and maintain Amazon Web Services (AWS) including S3 • Fully utilize the Microsoft 365 environment for cross-functional data sharing and productivity • Use Jira to track and manage issues, tasks, and project workflows • Collaborate with cross-functional teams and technical stakeholders to define data transformations of legacy systems to modern schemas • Leverage Subject Matter Expert (SME) collaboration to interpret business rules and build business logic into data extracts and transformation processes • Build and maintain strong working relationships with SME's, helping to identify requirements for data transformations based upon iterative product feedback Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's (US accredited Required) Level of Experience Requirements: • Python: 4 years (Preferred) • SQL: 4 years (Preferred) • SharePoint Development: 3 years (Preferred) • Spark: 3 years (Preferred) • AWS: 3 years (Preferred) • S3: 3 years (Preferred) • AI: 2 years (Preferred) • Databricks: 2 years (Required) License/Certification • U.S. federal government security clearance (Preferred) • AWS Certified Solutions Architect (Preferred) • Databricks Certified Data Engineer Professional (Preferred) • Work Location: Hybrid remote in Wright-Patterson AFB, OH 45433 Requirements • Must be a U.S. Citizen • Must be able to obtain and maintain a favorable National Agency Check with Inquiries (NACI) clearance • Must reside within 50 miles of the customer site in Dayton, OH • Must have experience working with the Department of Defense (DoD) or another federal agency Knowledge, Skills, Abilities, and Other Characteristics • Bachelor's degree in computer science, engineering, or a related field from an accredited United States university • Technical skills, hands-on experience, and proficiency with: • Databricks, Apache Spark, and cloud-based data engineering and modeling • SQL for querying and managing relational data • AWS cloud services, including S3 • Python for data analysis, cleansing, and visualization • SharePoint lists, document libraries, and Microsoft Graph • Microsoft 365 apps and integration workflows • Developing and consuming APIs for data exchange between different systems • Jira or other agile workflow management systems for issue and project tracking • Artificial Intelligence (AI) proficiency to incorporate into daily activities and workflows • Proven ability to build trust and maintain strong partnerships with customers and stakeholders • Takes initiative and drives projects forward with minimal supervision, anticipating challenges before they arise • Meticulous in managing complex tasks and deadlines, ensuring accuracy and consistency across deliverables • Thrives in cross-functional environments, fostering open communication and teamwork across diverse groups • Rapidly assimilates new technologies and processes, adapting to evolving requirements in dynamic settings • Ability to work collaboratively with a diverse team of contractors and government personnel • Ability to work collaboratively with a diverse team of contractors, government personnel, and stakeholders from multiple organizations • Skilled in building strong customer relationships and engaging with SMEs to derive business logic for data transformation methods and rules Preferred • Certifications such as AWS Certified Solutions Architect or Databricks Certified Data Engineer • AI aware • Familiarity with Air Force-specific systems or DoD compliance frameworks • Live within 50 commutable miles of Dayton, OH Supervisory Responsibilities • This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Will be requested for verification purposes Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/24/2026
Full time
About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: DMS MRO Data Engineer Location - Dayton, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $125k - 150k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Build and optimize ETL data pipelines using Databricks and Apache Spark • Develop scalable data models leveraging Spark Data Frames and Spark SQL for efficient querying, aggregation, and integration against numerous diverse data sources • Utilize Python and Regular Expressions for advanced text parsing, pattern matching, and data cleansing to prepare structured datasets for downstream ingestion • Use APIs for seamless data exchange and automation across systems • Manage SharePoint data (lists, libraries, files, metadata) programmatically using Python and Microsoft Graph API • Leverage Microsoft 365 tools for documentation and collaboration • Develop and maintain Amazon Web Services (AWS) including S3 • Fully utilize the Microsoft 365 environment for cross-functional data sharing and productivity • Use Jira to track and manage issues, tasks, and project workflows • Collaborate with cross-functional teams and technical stakeholders to define data transformations of legacy systems to modern schemas • Leverage Subject Matter Expert (SME) collaboration to interpret business rules and build business logic into data extracts and transformation processes • Build and maintain strong working relationships with SME's, helping to identify requirements for data transformations based upon iterative product feedback Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's (US accredited Required) Level of Experience Requirements: • Python: 4 years (Preferred) • SQL: 4 years (Preferred) • SharePoint Development: 3 years (Preferred) • Spark: 3 years (Preferred) • AWS: 3 years (Preferred) • S3: 3 years (Preferred) • AI: 2 years (Preferred) • Databricks: 2 years (Required) License/Certification • U.S. federal government security clearance (Preferred) • AWS Certified Solutions Architect (Preferred) • Databricks Certified Data Engineer Professional (Preferred) • Work Location: Hybrid remote in Wright-Patterson AFB, OH 45433 Requirements • Must be a U.S. Citizen • Must be able to obtain and maintain a favorable National Agency Check with Inquiries (NACI) clearance • Must reside within 50 miles of the customer site in Dayton, OH • Must have experience working with the Department of Defense (DoD) or another federal agency Knowledge, Skills, Abilities, and Other Characteristics • Bachelor's degree in computer science, engineering, or a related field from an accredited United States university • Technical skills, hands-on experience, and proficiency with: • Databricks, Apache Spark, and cloud-based data engineering and modeling • SQL for querying and managing relational data • AWS cloud services, including S3 • Python for data analysis, cleansing, and visualization • SharePoint lists, document libraries, and Microsoft Graph • Microsoft 365 apps and integration workflows • Developing and consuming APIs for data exchange between different systems • Jira or other agile workflow management systems for issue and project tracking • Artificial Intelligence (AI) proficiency to incorporate into daily activities and workflows • Proven ability to build trust and maintain strong partnerships with customers and stakeholders • Takes initiative and drives projects forward with minimal supervision, anticipating challenges before they arise • Meticulous in managing complex tasks and deadlines, ensuring accuracy and consistency across deliverables • Thrives in cross-functional environments, fostering open communication and teamwork across diverse groups • Rapidly assimilates new technologies and processes, adapting to evolving requirements in dynamic settings • Ability to work collaboratively with a diverse team of contractors and government personnel • Ability to work collaboratively with a diverse team of contractors, government personnel, and stakeholders from multiple organizations • Skilled in building strong customer relationships and engaging with SMEs to derive business logic for data transformation methods and rules Preferred • Certifications such as AWS Certified Solutions Architect or Databricks Certified Data Engineer • AI aware • Familiarity with Air Force-specific systems or DoD compliance frameworks • Live within 50 commutable miles of Dayton, OH Supervisory Responsibilities • This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Will be requested for verification purposes Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Cybersecurity, Senior
DCS Corp Bedford, Massachusetts
DCS has an exciting opportunity for a Cybersecurity support to ensure that all system and application deliverables meet the requirements of all DoD and Air Force cybersecurity policies as identified in the following paragraphs. The applicant shall ensure that all system deliverables comply with DoD and Air Force cybersecurity policy, specifically DoDI 8500.01, Cybersecurity, and that application deliverables are complaint with Public Law 111-383, which states the general need for software assurance. Essential Job Functions: To ensure that cybersecurity policy is implemented correctly on systems, the applicant shall ensure compliance with DoD and Air Force certification and accreditation policies, specifically Department of Defense Instruction (DoDI) 8510.01, Risk Management Framework (RMF) for DoD Information Technology. The applicant shall ensure that all application deliverables comply with DISA Application Security Development Security Technical Implementation Guide (STIG), which includes the need for source code scanning to mitigate vulnerabilities associated with SQL injections, cross-site scripting and buffer overflows. The applicant shall support activities and meet the requirements of DoDI 8520.02, Public Key Infrastructure (PKI) and Public Key (PK) Enabling, in order to achieve standardized, PKI- supported capabilities for biometrics, digital signatures, encryption, identification and authentication. The applicant shall be able to perform work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. The applicant shall travel as required to support cybersecurity assessments or cybersecurity incidents. The applicant shall ensure personnel performing cybersecurity activities obtain and remain current with technical and/or management certifications to ensure compliance as directed by DoD 8140.02, Identification, Tracking, and Reporting of Cyberspace Workforce Requirements, and outlined in DoD 8570.01-M, Department of Defense Computer Network Defense (CND) Service Provider Certification and Accreditation Program, Appendix 3, Table 1. Responsibilities may include but are not limited to: Assist with development of System Security Management Plans, Program Protection Plans, Security Risk Analyses, OPSEC Plans, Computer Certification and Accreditation, Security Vulnerability and Countermeasures Analyses, Security Concepts of Operations, and other system security engineering-related documents identified in MIL-STD 1785, DoDI 5000.02, Operation of the Adaptive Acquisition Framework, and DoDI 8510.01. Support the system/application Authorization and Accreditation (A&A) effort to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and Air Force policies (i.e., Risk Management Framework (RMF). Update, monitor, and manage information in systems for the program office. Process and manage system user account requests and process tools. Process and manage system port/protocol and access control list requirements. Process and manage system Public Key Infrastructure (PKI) identification and authorization requirements. Manage the distribution, implementation, remediation, and tracking of system security updates and configurations as required by the DoD. Recommend policies and procedures to ensure information systems reliability and accessibility to prevent and defend against unauthorized access to systems, networks, and data. Conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risk, and protection needs. Promote awareness of security issues among management and ensuring sound security principles are reflected in organizations' vision and goals. Conduct systems security evaluations, audits and reviews. Recommend systems security contingency plans and disaster recovery procedures. Recommend and implementing programs to ensure that systems, network, and data users are aware of, understand, and adhere to systems security policies and procedures. Participate in network and systems design to ensure implementation of appropriate systems security policies. Recommend initial, or updates to, software and configurations to new or existing system security mechanisms. Obtain waivers to mandated security mechanisms/policies which would be detrimental to system performance and impact the system's mission. Facilitate the gathering, analysis and preservation of evidence used in the prosecution of computer. Provide leadership assistance in the analysis of the design, development, integration, implementation and testing of cybersecurity requirements. Develop risk-based strategies to address identified gaps. Review, analysize, and assess implementations of cybersecurity (i.e. RMF security controls) throughout the open systems architecture and associated services, derived requirements specifications, design documents & design implementation. Collaborate with stakeholders (Government and commercial) to ensure the system is approved by all Authorizing Officials via the RMF A&A process. Provide technical advice in the area of systems security across all systems and supports. Develop recommendations for the Government regarding how well designs satisfy current requirements and business goals. Maintain databases that reflect receipt, storage, inventory, and disposition of classified information to include data entry, updates, and generation of reports. Support Government program office in audits of Government classified holdings to ensure proper accountability. Maintain databases of classified visits and clearance levels. Perform inspection, inventory, logging, storage, documentation, transmittal and internal distribution of classified information received. Evaluate applicant classified data submittals for compliance with the appropriate System Security Classification Guide (SSCG). Provide security inspection and protection to areas where classified information is being stored, and develop and establish security procedures and policies IAW DOD, USAF, AFMC, and local directives. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. A High School Diploma plus 20 years of experience, an Associate plus 14 years, a bachelor's degree plus 512years or a master's degree plus 10 years of experience. An adjudicated DoD Secret Security clearance on the First Day of employment. CISSP Certification required. Understanding of cybersecurity in DoD cloud infrastructure. Understanding of Agile methods, including CI/CD, DevSecOps, and DevOps. Possess the ability to effectively communicate in both written and verbal forms on highly technical topics. Salary Range: $87,934-$120,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits
04/24/2026
Full time
DCS has an exciting opportunity for a Cybersecurity support to ensure that all system and application deliverables meet the requirements of all DoD and Air Force cybersecurity policies as identified in the following paragraphs. The applicant shall ensure that all system deliverables comply with DoD and Air Force cybersecurity policy, specifically DoDI 8500.01, Cybersecurity, and that application deliverables are complaint with Public Law 111-383, which states the general need for software assurance. Essential Job Functions: To ensure that cybersecurity policy is implemented correctly on systems, the applicant shall ensure compliance with DoD and Air Force certification and accreditation policies, specifically Department of Defense Instruction (DoDI) 8510.01, Risk Management Framework (RMF) for DoD Information Technology. The applicant shall ensure that all application deliverables comply with DISA Application Security Development Security Technical Implementation Guide (STIG), which includes the need for source code scanning to mitigate vulnerabilities associated with SQL injections, cross-site scripting and buffer overflows. The applicant shall support activities and meet the requirements of DoDI 8520.02, Public Key Infrastructure (PKI) and Public Key (PK) Enabling, in order to achieve standardized, PKI- supported capabilities for biometrics, digital signatures, encryption, identification and authentication. The applicant shall be able to perform work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. The applicant shall travel as required to support cybersecurity assessments or cybersecurity incidents. The applicant shall ensure personnel performing cybersecurity activities obtain and remain current with technical and/or management certifications to ensure compliance as directed by DoD 8140.02, Identification, Tracking, and Reporting of Cyberspace Workforce Requirements, and outlined in DoD 8570.01-M, Department of Defense Computer Network Defense (CND) Service Provider Certification and Accreditation Program, Appendix 3, Table 1. Responsibilities may include but are not limited to: Assist with development of System Security Management Plans, Program Protection Plans, Security Risk Analyses, OPSEC Plans, Computer Certification and Accreditation, Security Vulnerability and Countermeasures Analyses, Security Concepts of Operations, and other system security engineering-related documents identified in MIL-STD 1785, DoDI 5000.02, Operation of the Adaptive Acquisition Framework, and DoDI 8510.01. Support the system/application Authorization and Accreditation (A&A) effort to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and Air Force policies (i.e., Risk Management Framework (RMF). Update, monitor, and manage information in systems for the program office. Process and manage system user account requests and process tools. Process and manage system port/protocol and access control list requirements. Process and manage system Public Key Infrastructure (PKI) identification and authorization requirements. Manage the distribution, implementation, remediation, and tracking of system security updates and configurations as required by the DoD. Recommend policies and procedures to ensure information systems reliability and accessibility to prevent and defend against unauthorized access to systems, networks, and data. Conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risk, and protection needs. Promote awareness of security issues among management and ensuring sound security principles are reflected in organizations' vision and goals. Conduct systems security evaluations, audits and reviews. Recommend systems security contingency plans and disaster recovery procedures. Recommend and implementing programs to ensure that systems, network, and data users are aware of, understand, and adhere to systems security policies and procedures. Participate in network and systems design to ensure implementation of appropriate systems security policies. Recommend initial, or updates to, software and configurations to new or existing system security mechanisms. Obtain waivers to mandated security mechanisms/policies which would be detrimental to system performance and impact the system's mission. Facilitate the gathering, analysis and preservation of evidence used in the prosecution of computer. Provide leadership assistance in the analysis of the design, development, integration, implementation and testing of cybersecurity requirements. Develop risk-based strategies to address identified gaps. Review, analysize, and assess implementations of cybersecurity (i.e. RMF security controls) throughout the open systems architecture and associated services, derived requirements specifications, design documents & design implementation. Collaborate with stakeholders (Government and commercial) to ensure the system is approved by all Authorizing Officials via the RMF A&A process. Provide technical advice in the area of systems security across all systems and supports. Develop recommendations for the Government regarding how well designs satisfy current requirements and business goals. Maintain databases that reflect receipt, storage, inventory, and disposition of classified information to include data entry, updates, and generation of reports. Support Government program office in audits of Government classified holdings to ensure proper accountability. Maintain databases of classified visits and clearance levels. Perform inspection, inventory, logging, storage, documentation, transmittal and internal distribution of classified information received. Evaluate applicant classified data submittals for compliance with the appropriate System Security Classification Guide (SSCG). Provide security inspection and protection to areas where classified information is being stored, and develop and establish security procedures and policies IAW DOD, USAF, AFMC, and local directives. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. A High School Diploma plus 20 years of experience, an Associate plus 14 years, a bachelor's degree plus 512years or a master's degree plus 10 years of experience. An adjudicated DoD Secret Security clearance on the First Day of employment. CISSP Certification required. Understanding of cybersecurity in DoD cloud infrastructure. Understanding of Agile methods, including CI/CD, DevSecOps, and DevOps. Possess the ability to effectively communicate in both written and verbal forms on highly technical topics. Salary Range: $87,934-$120,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits
Systems & Infrastructure Engineer (Level I - V)
Oglethorpe Power Tucker, Georgia
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
04/24/2026
Full time
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Software Engineer Journeyman
Bering Straits Native Corporation Dayton, Ohio
About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Software Engineer Journeyman Location: Dayton, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 95,000 - 132,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Comfortable working with a distributed remote team and collaborating primarily online. Conduct code reviews and suggest necessary improvements in existing processes and applications. Report on status of systems and projects on a regular and timely basis. Resolve difficult design and build issues and troubleshoot bugs, working closely with the test team and requirements managers to ensure successful implementations. Reviews processes and procedures for software quality and data accuracy. Develop, maintain, and support a complex code base for our DoD customer efforts. Design, implement, and maintain software solutions leveraging MIP optimization models, AI, and ML techniques Develop and optimize mathematical models for scheduling, routing, allocation, forecasting, or decision-making problems Build and deploy ML models (supervised, unsupervised, and/or reinforcement learning) for real-world applications Integrate optimization and ML models into production systems and APIs Collaborate with product managers, analysts, domain experts, and other developers to translate requirements into technical solutions Improve model performance, scalability, and robustness through experimentation and tuning Write clean, well-documented, and testable code following best engineering practices Monitor, evaluate, and maintain models in production environments Stay current with emerging tools, frameworks, and research in optimization, AI, and ML Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's or Master's degree in computer science, Engineering, Operations Research, Mathematics, or a related field Strong proficiency in Python, Java, or C++ Level of Experience Requirements: 4-7 years Software Development / Engineering experience. Must have or be able to obtain CompTIA Security+ certification within the first 60 days of employment Must have or be able to obtain a National Agency Check with Inquiries and/or National Security Clearance; requires US Citizenship Knowledge, Skills, Abilities, and Other Characteristics Experience with Software Development Life Cycle (SDLC) Hands-on experience with Mixed Integer Programming (MIP) and optimization solvers (e.g., Gurobi, CPLEX, OR-Tools) Familiar with secure coding standards and processes, including OWASP, code scans, and other processes. Solid understanding of machine learning algorithms and model evaluation techniques Experience in developing and maintaining applications built on Java, Oracle, and/or other related platforms. Experience in container-based computing technologies, including Docker or Kubernetes, and the management of containers in various environments. Experience deploying ML and optimization models in cloud environments (AWS, Azure, GCP) Experience in writing and maintaining complex SQL queries, data structures, and other database-related functions. Preferred • N/A Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/24/2026
Full time
About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Software Engineer Journeyman Location: Dayton, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 95,000 - 132,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Comfortable working with a distributed remote team and collaborating primarily online. Conduct code reviews and suggest necessary improvements in existing processes and applications. Report on status of systems and projects on a regular and timely basis. Resolve difficult design and build issues and troubleshoot bugs, working closely with the test team and requirements managers to ensure successful implementations. Reviews processes and procedures for software quality and data accuracy. Develop, maintain, and support a complex code base for our DoD customer efforts. Design, implement, and maintain software solutions leveraging MIP optimization models, AI, and ML techniques Develop and optimize mathematical models for scheduling, routing, allocation, forecasting, or decision-making problems Build and deploy ML models (supervised, unsupervised, and/or reinforcement learning) for real-world applications Integrate optimization and ML models into production systems and APIs Collaborate with product managers, analysts, domain experts, and other developers to translate requirements into technical solutions Improve model performance, scalability, and robustness through experimentation and tuning Write clean, well-documented, and testable code following best engineering practices Monitor, evaluate, and maintain models in production environments Stay current with emerging tools, frameworks, and research in optimization, AI, and ML Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's or Master's degree in computer science, Engineering, Operations Research, Mathematics, or a related field Strong proficiency in Python, Java, or C++ Level of Experience Requirements: 4-7 years Software Development / Engineering experience. Must have or be able to obtain CompTIA Security+ certification within the first 60 days of employment Must have or be able to obtain a National Agency Check with Inquiries and/or National Security Clearance; requires US Citizenship Knowledge, Skills, Abilities, and Other Characteristics Experience with Software Development Life Cycle (SDLC) Hands-on experience with Mixed Integer Programming (MIP) and optimization solvers (e.g., Gurobi, CPLEX, OR-Tools) Familiar with secure coding standards and processes, including OWASP, code scans, and other processes. Solid understanding of machine learning algorithms and model evaluation techniques Experience in developing and maintaining applications built on Java, Oracle, and/or other related platforms. Experience in container-based computing technologies, including Docker or Kubernetes, and the management of containers in various environments. Experience deploying ML and optimization models in cloud environments (AWS, Azure, GCP) Experience in writing and maintaining complex SQL queries, data structures, and other database-related functions. Preferred • N/A Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
DevOps Engineer
DivIHN Integration Inc Sylmar, California
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Sri at . Title: DevOps Engineer Duration: 7 Months Location: Sylmar, CA Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Skills: Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization Multitasks, prioritizes and meets deadlines in timely manner Ability to maintain regular and predictable attendance Duties: Passion for DevOps, DevSecOps, Agile, and Security Working knowledge of Azure and Azure PaaS services Working knowledge of Waterfall, Agile, and primarily DevOps development methodologies Normally determines technical objectives of assignments. Exercises latitude in approach to solutioning Knowledgeable in managing software code projects and conducting management of said projects Experience with Automation in testing or orchestration Experience with tools such as Terraform, Git, Gitlab Knowledgeable in CI/CD in relation to Gitlab, Azure DevOps, and/or similar platforms Exposed to security checks in CI/CD pipelines Understanding of virtualization and container technologies (Docker, AKS/Kubernetes, etc.) Experience with REST APIs Experience managing vendor relationships Ability to contribute to dev ops workflows via scripting and other regular system administration activities Demonstrated knowledge of scripting languages General exposure to how key networking components operate/function, primarily firewalls and load-balancers/reverse proxies such F5 LTM/GTM or Azure native services Provide system performance optimization, maintenance and production support (if escalated to) Refine conceptual system requirements into a technical design consisting of job flows and program specifications Understand customers' business objectives and system requirements and work closely with customers to determine their strategic requirements and measure performance against expectations. Assist in customer resolutions Responsible for staying abreast of new developments in technologies and making recommendations as appropriate Applies enterprise security policies and standards when performing all operational duties Experience and Education Required: Bachelors degree in Computer Science, Computer, Electrical or Biomedical Engineering. Knowledge of software coding. Knowledge of software development lifecycle management tools. Organized, on-time, quick learner and detailed oriented. Excellent documentation skills in delivering information that adds value to managements decision-making process. Experienced in quantitative, analytical, organizational, and follow-up skills. Polished communicator - written documentation and oral presentations/ discussions/ meetings. Excellent reputation for building relationships across various levels of an organization. Energized attitude, proactive thinker and self-starter. We are primarily looking for somebody who has good coding skills, no testing experience required. Education in computer science is preferred. 0- 2 years of experience. Looking for candidates who are organized and proficient thinkers with excellent communication skills. Med device exp is nice to have but not required. Prefer local candidates but relocation at own expense is fine as long as it's within two weeks and onboarding is not interrupted. Potential to extend and/or convert to FTE for right candidate but no guarantees. Builds and maintains CI/CD pipelines Manages cloud infrastructure and containerized environments Implements monitoring, logging, and alerting Automates repetitive operational tasks Ensures smooth, reliable deployments About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. REST APIs, Scripting languages, CI/CD pipelines
04/24/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Sri at . Title: DevOps Engineer Duration: 7 Months Location: Sylmar, CA Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Skills: Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization Multitasks, prioritizes and meets deadlines in timely manner Ability to maintain regular and predictable attendance Duties: Passion for DevOps, DevSecOps, Agile, and Security Working knowledge of Azure and Azure PaaS services Working knowledge of Waterfall, Agile, and primarily DevOps development methodologies Normally determines technical objectives of assignments. Exercises latitude in approach to solutioning Knowledgeable in managing software code projects and conducting management of said projects Experience with Automation in testing or orchestration Experience with tools such as Terraform, Git, Gitlab Knowledgeable in CI/CD in relation to Gitlab, Azure DevOps, and/or similar platforms Exposed to security checks in CI/CD pipelines Understanding of virtualization and container technologies (Docker, AKS/Kubernetes, etc.) Experience with REST APIs Experience managing vendor relationships Ability to contribute to dev ops workflows via scripting and other regular system administration activities Demonstrated knowledge of scripting languages General exposure to how key networking components operate/function, primarily firewalls and load-balancers/reverse proxies such F5 LTM/GTM or Azure native services Provide system performance optimization, maintenance and production support (if escalated to) Refine conceptual system requirements into a technical design consisting of job flows and program specifications Understand customers' business objectives and system requirements and work closely with customers to determine their strategic requirements and measure performance against expectations. Assist in customer resolutions Responsible for staying abreast of new developments in technologies and making recommendations as appropriate Applies enterprise security policies and standards when performing all operational duties Experience and Education Required: Bachelors degree in Computer Science, Computer, Electrical or Biomedical Engineering. Knowledge of software coding. Knowledge of software development lifecycle management tools. Organized, on-time, quick learner and detailed oriented. Excellent documentation skills in delivering information that adds value to managements decision-making process. Experienced in quantitative, analytical, organizational, and follow-up skills. Polished communicator - written documentation and oral presentations/ discussions/ meetings. Excellent reputation for building relationships across various levels of an organization. Energized attitude, proactive thinker and self-starter. We are primarily looking for somebody who has good coding skills, no testing experience required. Education in computer science is preferred. 0- 2 years of experience. Looking for candidates who are organized and proficient thinkers with excellent communication skills. Med device exp is nice to have but not required. Prefer local candidates but relocation at own expense is fine as long as it's within two weeks and onboarding is not interrupted. Potential to extend and/or convert to FTE for right candidate but no guarantees. Builds and maintains CI/CD pipelines Manages cloud infrastructure and containerized environments Implements monitoring, logging, and alerting Automates repetitive operational tasks Ensures smooth, reliable deployments About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. REST APIs, Scripting languages, CI/CD pipelines
Software Engineer (Java)
V2Soft Farmington, Michigan
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more . Job Requirements: Build user interface and server-side components using approved frameworks producing quality code. Participate in design and code reviews suggesting improvements and troubleshooting. Work with other team members at the architecture, design, and code levels to ensure standards-based, high-performance systems. Actively participate at internal community of practice events to help with continuous learning Perform all work in accordance with company's quality programs, standards, and procedures. Maintain safety, security, and privacy standards throughout all areas of responsibility. Other Essential Requirements: 5 years' experience as software engineer with a strong development background. College degree in Computer Science, certification or experience V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.
04/24/2026
Full time
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more . Job Requirements: Build user interface and server-side components using approved frameworks producing quality code. Participate in design and code reviews suggesting improvements and troubleshooting. Work with other team members at the architecture, design, and code levels to ensure standards-based, high-performance systems. Actively participate at internal community of practice events to help with continuous learning Perform all work in accordance with company's quality programs, standards, and procedures. Maintain safety, security, and privacy standards throughout all areas of responsibility. Other Essential Requirements: 5 years' experience as software engineer with a strong development background. College degree in Computer Science, certification or experience V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.
Lead Mission Engineer (DevOps)
STR Woburn, Massachusetts
Job DescriptionJob Description About the Team: Information processing and sense-making systems are the lifeblood of national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execution. The reliability, accessibility, and sophistication of these systems can determine the outcomes of conflicts before they begin. STR's Analytics and Command & Control (AC2) Division focuses on developing actionable, advanced technology solutions to provide asymmetric advantages within the information domain. The Mission Applications (MA) Group within the AC2 Division specializes in ensuring the technology that STR creates produces outsized mission impact. Staff within the MA group have a deep understanding of missions and technology needs for national security with skills targeting transition of technology to operational use, including product management, UX Product implementation, software integration & mission engineering, platform engineering, DevOps, and program management. MA staff combine with other science and engineering staff from the various STR research and development groups to form dedicated product teams focused on accelerating the operational transition of cutting-edge software technologies. The Role: As a Lead Mission Engineer (DevOps) in the Mission Applications Group, you will develop and deploy software essential for a specific, real-world objective or "mission" in partnership with our customers. You have: 1) expertise in developing and deploying software solutions in complex and high-security environments, 2) deep domain knowledge in the complex missions executed across the Department of Defense, and 3) expertise in modern frameworks, building full stack applications, and integrating APIs for deployment in high-security environments. You will work as a leader of software teams to design, develop, and maintain infrastructure and tooling to deploy software in operational use. You have experience managing relationships with customer environments while simultaneously leading engineering teams to ensure the delivered product meets the highest standards of quality, reliability, and performance. What you will do: Supporting cloud (e.g., AWS) toolsets in unclassified environments Configuring and maintaining multiple CI/CD environments at different classification levels, focusing on developer productivity, application performance, security monitoring, and alerting Deployment and Field Testing: Traveling to integration sites to deploy, test, and triage software in secure operational environments Running and managing incident response and post-outage reviews to improve deployment, monitoring, and alerting processes Coaching team members on DevOps best practices while continuously helping to improve processes. Who You Are: Active Top Secret Security Clearance with SCI eligibility, for which U.S citizenship is needed by the U.S government BS in Computer Science or related technical field with at least 7 years of work experience. Equivalent experience will be considered Experience deploying software for DoD or IC missions A passion for crafting user-centric interfaces and a keen eye for design details Demonstrated strong knowledge of modern technologies such as React, TypeScript, and Python Knowledge of performance-focused tools and techniques for rendering large datasets and building responsive, smooth interfaces A demonstrated ability to adopt new languages, libraries, and technologies Organized, detail-oriented, and with an ability to work both independently and collaboratively Demonstrated experience as an effective communicator to both technical and non-technical audiences Even Better: Active TS/SCI security clearance Advanced Degree in Computer Science, Information Technology, or related technical field Prior US Military Service with experience in joint planning, large force battle monitoring, and fluidity with large force debrief best practices Located in San Diego, CA, Denver, CO, Arlington, VA, Boston, MA, or willing to relocate Pay Information Full-Time Salary Range: $157,000 - $224,000 The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us. STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer. STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit for more info. STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws. If you need a reasonable accommodation for any portion of the employment process, email us at and provide your contact info. Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.
04/23/2026
Full time
Job DescriptionJob Description About the Team: Information processing and sense-making systems are the lifeblood of national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execution. The reliability, accessibility, and sophistication of these systems can determine the outcomes of conflicts before they begin. STR's Analytics and Command & Control (AC2) Division focuses on developing actionable, advanced technology solutions to provide asymmetric advantages within the information domain. The Mission Applications (MA) Group within the AC2 Division specializes in ensuring the technology that STR creates produces outsized mission impact. Staff within the MA group have a deep understanding of missions and technology needs for national security with skills targeting transition of technology to operational use, including product management, UX Product implementation, software integration & mission engineering, platform engineering, DevOps, and program management. MA staff combine with other science and engineering staff from the various STR research and development groups to form dedicated product teams focused on accelerating the operational transition of cutting-edge software technologies. The Role: As a Lead Mission Engineer (DevOps) in the Mission Applications Group, you will develop and deploy software essential for a specific, real-world objective or "mission" in partnership with our customers. You have: 1) expertise in developing and deploying software solutions in complex and high-security environments, 2) deep domain knowledge in the complex missions executed across the Department of Defense, and 3) expertise in modern frameworks, building full stack applications, and integrating APIs for deployment in high-security environments. You will work as a leader of software teams to design, develop, and maintain infrastructure and tooling to deploy software in operational use. You have experience managing relationships with customer environments while simultaneously leading engineering teams to ensure the delivered product meets the highest standards of quality, reliability, and performance. What you will do: Supporting cloud (e.g., AWS) toolsets in unclassified environments Configuring and maintaining multiple CI/CD environments at different classification levels, focusing on developer productivity, application performance, security monitoring, and alerting Deployment and Field Testing: Traveling to integration sites to deploy, test, and triage software in secure operational environments Running and managing incident response and post-outage reviews to improve deployment, monitoring, and alerting processes Coaching team members on DevOps best practices while continuously helping to improve processes. Who You Are: Active Top Secret Security Clearance with SCI eligibility, for which U.S citizenship is needed by the U.S government BS in Computer Science or related technical field with at least 7 years of work experience. Equivalent experience will be considered Experience deploying software for DoD or IC missions A passion for crafting user-centric interfaces and a keen eye for design details Demonstrated strong knowledge of modern technologies such as React, TypeScript, and Python Knowledge of performance-focused tools and techniques for rendering large datasets and building responsive, smooth interfaces A demonstrated ability to adopt new languages, libraries, and technologies Organized, detail-oriented, and with an ability to work both independently and collaboratively Demonstrated experience as an effective communicator to both technical and non-technical audiences Even Better: Active TS/SCI security clearance Advanced Degree in Computer Science, Information Technology, or related technical field Prior US Military Service with experience in joint planning, large force battle monitoring, and fluidity with large force debrief best practices Located in San Diego, CA, Denver, CO, Arlington, VA, Boston, MA, or willing to relocate Pay Information Full-Time Salary Range: $157,000 - $224,000 The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us. STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer. STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit for more info. STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws. If you need a reasonable accommodation for any portion of the employment process, email us at and provide your contact info. Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.
Senior DevOps Engineer
Raft Company Website Rome, New York
Job DescriptionJob Description This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S. Who we are: Raft () is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans. About the role: Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments. As a Senior DevOps Engineer at Raft, you won't be operating in a pure infrastructure lane. You will be expected to understand the software you're deploying, contribute to it when needed, and engage with the data pipelines flowing through the systems you manage. This is a role for someone who thinks end-to-end, from data ingest and pipeline performance through to Kubernetes-based deployment, observability, and secure operations in defense environments. You will work across cloud and on-premises environments, partner closely with software and data engineers, and help Raft maintain the operational rigor and platform reliability that our most demanding customers depend on. What You'll Do Design, implement, and maintain secure Kubernetes-based infrastructure supporting data platform workloads across cloud and on-premises environments Build, manage, and improve CI/CD pipelines using GitLab and GitOps-based delivery patterns, enabling reliable, repeatable deployments across multiple classification levels Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible to provision, configure, and lifecycle-manage platform infrastructure Collaborate directly with software engineers to understand service architectures, dependencies, and runtime behavior, and contribute code-level changes where needed to improve deployability, reliability, or observability Support and optimize data streaming and processing pipelines built on technologies such as Kafka, Kafka Streams, Flink, and Pinot, diagnosing bottlenecks, tuning configurations, and ensuring data integrity across the platform Implement and manage platform observability using monitoring (Prometheus, Grafana), logging (Fluentbit, Loki, Kibana), and alerting tooling to maintain operational awareness in production environments Apply and enforce DevSecOps practices including container hardening, vulnerability scanning, software supply chain security, and compliance-driven deployment patterns in regulated government environments Manage and debug complex Helm chart deployments, service mesh configurations (Istio), and Kubernetes networking across multi-cluster and multi-environment topologies Support operations across multiple deployment targets, cloud-hosted (AWS, Azure), on-premises data centers, and edge/tactical environments, adapting platform patterns to the constraints of each Write clean, maintainable automation and tooling in Java or Go to accelerate platform operations, reduce toil, and improve developer experience across engineering teams Engage directly with customers at the most operationally demanding locations in the Department of War What we are looking for: 5+ years of relevant hands-on experience in DevOps or platform engineering roles. 5+ years of production experience with Docker and Kubernetes, including provisioning, operating, and troubleshooting clusters in real-world environments Strong experience building and maintaining CI/CD pipelines, with hands-on proficiency in GitLab CI, GitOps workflows (Flux, ArgoCD), and modern software delivery practices Experience supporting data-intensive platforms using streaming technologies such as Kafka, or Flink, including configuration, tuning, and operational support Solid understanding of data engineering fundamentals, including ETL/ELT pipeline design, data storage patterns, data governance concepts, and integration with downstream consumers Proficiency with Infrastructure as Code tooling, particularly Terraform; experience with Ansible or similar configuration management tools Strong Helm proficiency, including authoring and maintaining charts for complex multi-service deployments Hands-on experience with platform observability tooling: Prometheus, Grafana, Fluentbit, Loki or Elasticsearch/Kibana Demonstrable software development skills in Java and/or Go, comfortable reading, modifying, and contributing to application codebases, not just deploying them Experience with cloud infrastructure on AWS and/or Azure, including networking, IAM, storage, and managed Kubernetes services Strong systems thinking, troubleshooting discipline, and the ability to work independently in a fast-moving environment with competing priorities Experience applying secure and compliant deployment practices in regulated or government environments Active Secret clearance required; must be eligible for and willing to obtain a Top Secret/SCI clearance Ability to obtain Security+ certification within the first 90 days of employment Ability to travel up to 25% Highly preferred: Experience with service mesh technologies, particularly Istio, including traffic management, mTLS, and observability integration Familiarity with Kubernetes-based ML/AI platforms such as Kubeflow, KServe, or Ray, and experience supporting GPU-enabled workloads Experience with software supply chain security tools including container image scanning, SBOM generation, and runtime vulnerability management Background supporting deployments across multiple classification levels or air-gapped / disconnected environments Experience with package and dependency management across polyglot environments (Maven, Gradle, NPM, Yarn, pip) Familiarity with compliance frameworks relevant to DoW software deployment, including RMF, STIGs, and IL4/IL5/IL6 requirements Contributions to or ownership of internal developer platforms, golden path tooling, or shared infrastructure services Experience with distributed tracing and APM tooling (e.g., OpenTelemetry, Jaeger, Tempo) Existing TS/SCI clearance strongly preferred What Success Looks Like Platform deployments are reliable, repeatable, and secure across every environment Raft operates in, from commercial cloud to classified on-premises Engineering teams move faster because CI/CD workflows, infrastructure tooling, and deployment patterns are solid, well-documented, and easy to use Data pipelines running through Raft's platform are stable, observable, and performant, with clear ownership of issues when they arise You've earned the trust of software engineers by understanding what they've built and engaging meaningfully in conversations about architecture, runtime behavior, and operational trade-offs Compliance and security posture across deployment environments is continuously maintained, not bolt-on Clearance Requirements: Minimum active Secret clearance with ability to obtain and maintain an active TS SCI security clearance Salary Range: $150,000.00 - $200,000.00 Work Type: Hybrid with up to 25% travel Active Secret clearance required to start; TS/SCI eligibility required What we will offer you: Highly competitive salary Fully covered healthcare, dental, and vision coverage 401(k) and company match Take as you need PTO + 11 paid holidays Education & training benefits Generous Referral Bonuses And More! Our Vision Statement: We bridge the gap between humans and data through radical transparency and our obsession with the mission. Our Customer Obsession: We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies. How do we get there? Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. Raft's core philosophy is Ubuntu: I Am, Because We are. We support our "nadi" by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective . click apply for full job details
04/23/2026
Full time
Job DescriptionJob Description This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S. Who we are: Raft () is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans. About the role: Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments. As a Senior DevOps Engineer at Raft, you won't be operating in a pure infrastructure lane. You will be expected to understand the software you're deploying, contribute to it when needed, and engage with the data pipelines flowing through the systems you manage. This is a role for someone who thinks end-to-end, from data ingest and pipeline performance through to Kubernetes-based deployment, observability, and secure operations in defense environments. You will work across cloud and on-premises environments, partner closely with software and data engineers, and help Raft maintain the operational rigor and platform reliability that our most demanding customers depend on. What You'll Do Design, implement, and maintain secure Kubernetes-based infrastructure supporting data platform workloads across cloud and on-premises environments Build, manage, and improve CI/CD pipelines using GitLab and GitOps-based delivery patterns, enabling reliable, repeatable deployments across multiple classification levels Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible to provision, configure, and lifecycle-manage platform infrastructure Collaborate directly with software engineers to understand service architectures, dependencies, and runtime behavior, and contribute code-level changes where needed to improve deployability, reliability, or observability Support and optimize data streaming and processing pipelines built on technologies such as Kafka, Kafka Streams, Flink, and Pinot, diagnosing bottlenecks, tuning configurations, and ensuring data integrity across the platform Implement and manage platform observability using monitoring (Prometheus, Grafana), logging (Fluentbit, Loki, Kibana), and alerting tooling to maintain operational awareness in production environments Apply and enforce DevSecOps practices including container hardening, vulnerability scanning, software supply chain security, and compliance-driven deployment patterns in regulated government environments Manage and debug complex Helm chart deployments, service mesh configurations (Istio), and Kubernetes networking across multi-cluster and multi-environment topologies Support operations across multiple deployment targets, cloud-hosted (AWS, Azure), on-premises data centers, and edge/tactical environments, adapting platform patterns to the constraints of each Write clean, maintainable automation and tooling in Java or Go to accelerate platform operations, reduce toil, and improve developer experience across engineering teams Engage directly with customers at the most operationally demanding locations in the Department of War What we are looking for: 5+ years of relevant hands-on experience in DevOps or platform engineering roles. 5+ years of production experience with Docker and Kubernetes, including provisioning, operating, and troubleshooting clusters in real-world environments Strong experience building and maintaining CI/CD pipelines, with hands-on proficiency in GitLab CI, GitOps workflows (Flux, ArgoCD), and modern software delivery practices Experience supporting data-intensive platforms using streaming technologies such as Kafka, or Flink, including configuration, tuning, and operational support Solid understanding of data engineering fundamentals, including ETL/ELT pipeline design, data storage patterns, data governance concepts, and integration with downstream consumers Proficiency with Infrastructure as Code tooling, particularly Terraform; experience with Ansible or similar configuration management tools Strong Helm proficiency, including authoring and maintaining charts for complex multi-service deployments Hands-on experience with platform observability tooling: Prometheus, Grafana, Fluentbit, Loki or Elasticsearch/Kibana Demonstrable software development skills in Java and/or Go, comfortable reading, modifying, and contributing to application codebases, not just deploying them Experience with cloud infrastructure on AWS and/or Azure, including networking, IAM, storage, and managed Kubernetes services Strong systems thinking, troubleshooting discipline, and the ability to work independently in a fast-moving environment with competing priorities Experience applying secure and compliant deployment practices in regulated or government environments Active Secret clearance required; must be eligible for and willing to obtain a Top Secret/SCI clearance Ability to obtain Security+ certification within the first 90 days of employment Ability to travel up to 25% Highly preferred: Experience with service mesh technologies, particularly Istio, including traffic management, mTLS, and observability integration Familiarity with Kubernetes-based ML/AI platforms such as Kubeflow, KServe, or Ray, and experience supporting GPU-enabled workloads Experience with software supply chain security tools including container image scanning, SBOM generation, and runtime vulnerability management Background supporting deployments across multiple classification levels or air-gapped / disconnected environments Experience with package and dependency management across polyglot environments (Maven, Gradle, NPM, Yarn, pip) Familiarity with compliance frameworks relevant to DoW software deployment, including RMF, STIGs, and IL4/IL5/IL6 requirements Contributions to or ownership of internal developer platforms, golden path tooling, or shared infrastructure services Experience with distributed tracing and APM tooling (e.g., OpenTelemetry, Jaeger, Tempo) Existing TS/SCI clearance strongly preferred What Success Looks Like Platform deployments are reliable, repeatable, and secure across every environment Raft operates in, from commercial cloud to classified on-premises Engineering teams move faster because CI/CD workflows, infrastructure tooling, and deployment patterns are solid, well-documented, and easy to use Data pipelines running through Raft's platform are stable, observable, and performant, with clear ownership of issues when they arise You've earned the trust of software engineers by understanding what they've built and engaging meaningfully in conversations about architecture, runtime behavior, and operational trade-offs Compliance and security posture across deployment environments is continuously maintained, not bolt-on Clearance Requirements: Minimum active Secret clearance with ability to obtain and maintain an active TS SCI security clearance Salary Range: $150,000.00 - $200,000.00 Work Type: Hybrid with up to 25% travel Active Secret clearance required to start; TS/SCI eligibility required What we will offer you: Highly competitive salary Fully covered healthcare, dental, and vision coverage 401(k) and company match Take as you need PTO + 11 paid holidays Education & training benefits Generous Referral Bonuses And More! Our Vision Statement: We bridge the gap between humans and data through radical transparency and our obsession with the mission. Our Customer Obsession: We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies. How do we get there? Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. Raft's core philosophy is Ubuntu: I Am, Because We are. We support our "nadi" by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective . click apply for full job details

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