Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
03/12/2026
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
Macpower Digital Assets Edge LLC
New York, New York
We are looking for skilled Network Security Engineer for a hands-on role overseeing the design, implementation, and support of advanced network security solutions. This position ensures maximum security, performance, and availability of infrastructure while providing 2nd/3rd level support in a 24x7 environment. Key Responsibilities: Design, build, and maintain Checkpoint and Fortinet firewall infrastructure, including architecture for Internet/Extranet connectivity. Manage projects for Cyber Security tools; support F5 LTM/GTM load balancers with WAF, McAfee Web Gateway, Pulse Secure SSL VPN, and Citrix NetScaler ADC. Conduct vulnerability scans/assessments, remediate issues on network/security devices, and create topology diagrams for troubleshooting. Track licenses, resolve P1/P2/P3 incidents per SLA, follow ITIL policies for incident/problem/change management, and maintain Infoblox IPAM/DNS. Perform other assigned Network Security tasks, including vendor relations and roadmap strategies. Minimum Qualifications: Graduate or postgraduate in Computer Science, Information Technology, or related field. 10+ years of experience in routing, firewalls, switching. Preferred Qualifications: Enterprise security experience with Checkpoint/Fortinet Firewalls, F5, Cisco platforms (ASRs, Nexus, Catalyst), routing (OSPF, EIGRP, BGP), Layer 2 STP, dot1x/EAP, NAC, TCP/IP/UDP troubleshooting (Wireshark/tcpdump). Knowledge of McAfee Web Gateway, Infoblox, ITIL/NIST, banking/e-comm security, Capital Markets; familiarity with BMC Control-M, CFT, Connect Direct, NetBackup. Strong analytical/problem-solving skills, advanced troubleshooting, collaboration with L1/L3 support, project coordination, and excellent written/verbal communication. This role demands flexibility for 24x7 operations and prior experience in regulated industries like financial services.
03/10/2026
Full time
We are looking for skilled Network Security Engineer for a hands-on role overseeing the design, implementation, and support of advanced network security solutions. This position ensures maximum security, performance, and availability of infrastructure while providing 2nd/3rd level support in a 24x7 environment. Key Responsibilities: Design, build, and maintain Checkpoint and Fortinet firewall infrastructure, including architecture for Internet/Extranet connectivity. Manage projects for Cyber Security tools; support F5 LTM/GTM load balancers with WAF, McAfee Web Gateway, Pulse Secure SSL VPN, and Citrix NetScaler ADC. Conduct vulnerability scans/assessments, remediate issues on network/security devices, and create topology diagrams for troubleshooting. Track licenses, resolve P1/P2/P3 incidents per SLA, follow ITIL policies for incident/problem/change management, and maintain Infoblox IPAM/DNS. Perform other assigned Network Security tasks, including vendor relations and roadmap strategies. Minimum Qualifications: Graduate or postgraduate in Computer Science, Information Technology, or related field. 10+ years of experience in routing, firewalls, switching. Preferred Qualifications: Enterprise security experience with Checkpoint/Fortinet Firewalls, F5, Cisco platforms (ASRs, Nexus, Catalyst), routing (OSPF, EIGRP, BGP), Layer 2 STP, dot1x/EAP, NAC, TCP/IP/UDP troubleshooting (Wireshark/tcpdump). Knowledge of McAfee Web Gateway, Infoblox, ITIL/NIST, banking/e-comm security, Capital Markets; familiarity with BMC Control-M, CFT, Connect Direct, NetBackup. Strong analytical/problem-solving skills, advanced troubleshooting, collaboration with L1/L3 support, project coordination, and excellent written/verbal communication. This role demands flexibility for 24x7 operations and prior experience in regulated industries like financial services.
Description Summary: The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining the full lifecycle management of the EUC systems. This includes Design, Implementation, and Support. The candidate for this position should have experience and technical knowledge implementing delivery to Virtual, Mobile and Physical environments. This position is responsible for a wide variety of user-facing resources, including: desktop and notebook computers. desktop operating systems and applications. smartphones, tablets, wearables and other mobile devices. mobile, web and cloud applications. virtual desktops and applications. Responsibilities: Responsible for analyzing and solving personal computer-related issues. Includes contacting vendors and other teams for support when necessary. Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Performs work using existing tools, standards, methodologies and processes and understands other systems/business processes relationship to each other. Analyzes data to ensure schedules and user/technical populations are current and accurate. Develops schedules and plans for endpoint transitions ensuring all services/devices are available at the scheduled transition time. Develop the schedule where business imperatives allow flexibility to modify to support their needs. Create and maintain standard documentation to support all EUC related processes. Anticipates changes to processes and adjusts accordingly. Prepares, develops and consults on end user training where applicable. Will be required to participate in published On call rotation (24x7 availability) Requirements: Bachelors degree in Computer Science a plus experience can substitute for Education. Able to manage shifting priorities easily Self Motivated 3-5 years experience in end user device support (Desktops, Laptops, Mobile, Virtualization of Application and Desktops Experience in Healthcare is a plus Strong Time Management to attend meetings and block time for work. Technical Writing Skills for support documentation. 1 current Certifications in Microsoft, Citrix, VMWare, or related technologies. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
03/10/2026
Full time
Description Summary: The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining the full lifecycle management of the EUC systems. This includes Design, Implementation, and Support. The candidate for this position should have experience and technical knowledge implementing delivery to Virtual, Mobile and Physical environments. This position is responsible for a wide variety of user-facing resources, including: desktop and notebook computers. desktop operating systems and applications. smartphones, tablets, wearables and other mobile devices. mobile, web and cloud applications. virtual desktops and applications. Responsibilities: Responsible for analyzing and solving personal computer-related issues. Includes contacting vendors and other teams for support when necessary. Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Performs work using existing tools, standards, methodologies and processes and understands other systems/business processes relationship to each other. Analyzes data to ensure schedules and user/technical populations are current and accurate. Develops schedules and plans for endpoint transitions ensuring all services/devices are available at the scheduled transition time. Develop the schedule where business imperatives allow flexibility to modify to support their needs. Create and maintain standard documentation to support all EUC related processes. Anticipates changes to processes and adjusts accordingly. Prepares, develops and consults on end user training where applicable. Will be required to participate in published On call rotation (24x7 availability) Requirements: Bachelors degree in Computer Science a plus experience can substitute for Education. Able to manage shifting priorities easily Self Motivated 3-5 years experience in end user device support (Desktops, Laptops, Mobile, Virtualization of Application and Desktops Experience in Healthcare is a plus Strong Time Management to attend meetings and block time for work. Technical Writing Skills for support documentation. 1 current Certifications in Microsoft, Citrix, VMWare, or related technologies. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Longstanding Commercial General Contractor and leader in the commercial interiors market across Northern California is now seeking to expand our field team for several major projects in the $100 MIL range! This Jobot Job is hosted by: Pat Ward Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $180,000 - $220,000 per year A bit about us: Over the past quarter-century, we've grown from roots here in the Bay Area to become a leader in commercial interiors throughout Northern California. With 5 offices across the Bay Area and 300+ employees in total, we have established long-term partnerships with clients such as Lyft, Instacart, LinkedIn, Okta, Gilead, Google, Facebook, and BioMarin Pharmaceutical while building and maintaining an award-winning safety program. As we continue to grow our footprint across California and the Western United States, we continue to prioritize serving our clients by offering personalized service and fostering connections with clients, team members, and stakeholders in order to build lasting relationships. Why join us? 180-220k Base Salary Annual Bonus ( 10-15% range) Company-provided Vehicle and Gas Card 3 Weeks PTO Comprehensive Healthcare Benefits (Vision and Dental 100% company-paid!) 401k with match! - Signatory to Carpenter's and Laborers' Union! Job Details Responsibilities: Develop, maintain, and update detailed Preconstruction and Construction Master Schedules. Lead constructability reviews during each design phase to drive value and prevent issues before they arise. Create and execute site logistics plans to ensure a clean, safe, and efficient work environment. Implement and manage project-specific safety, environmental, and quality programs, upholding the company's safety-first culture. Conduct pre-task planning meetings with key trades before each phase of field work. Ensure all permits, inspections, and licenses are secured on schedule. Oversee field surveying, layout, and measurement accuracy to maintain construction precision. Collaborate with project teams to ensure work plans, sequencing, and resource planning are aligned with project goals and standards. Facilitate and actively participate in Owner-Architect-Contractor (OAC) meetings. Monitor and evaluate subcontractor performance to ensure quality, timeliness, and compliance - and proactively resolve issues. Anticipate field challenges related to schedule, constructability, or logistics and lead timely solutions. Manage field operations budget, forecast labor, material, and equipment costs, and contribute to overall cost control. Maintain detailed daily logs and progress photos of all site activities. Set the tone for professionalism, safety, and ethics across the jobsite. Mentor and develop Assistant Superintendents, Field Engineers, and Foremen, sharing knowledge and best practices to build the next generation of construction leaders. Foster a positive and respectful work environment through strong relationships with clients, partners, inspectors, and teammates. Qualifications: High School Diploma (any additional experience a plus) 10+ years of commercial construction experience at a General Contractor A minimum of 5 years of experience as a Superintendent supervising project teams Extensive experience with both commercial tenant improvements and structural projects (life science, advanced technology, and corporate office/campus experience strongly preferred) Strong understanding of construction methods, blueprints, and subcontract scopes Advanced Scheduling skills and grasp of cost control, labor tracking, and basic construction accounting Proficiency with Microsoft Office Suite and MS Project (or related scheduling programs) Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
02/25/2026
Full time
Longstanding Commercial General Contractor and leader in the commercial interiors market across Northern California is now seeking to expand our field team for several major projects in the $100 MIL range! This Jobot Job is hosted by: Pat Ward Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $180,000 - $220,000 per year A bit about us: Over the past quarter-century, we've grown from roots here in the Bay Area to become a leader in commercial interiors throughout Northern California. With 5 offices across the Bay Area and 300+ employees in total, we have established long-term partnerships with clients such as Lyft, Instacart, LinkedIn, Okta, Gilead, Google, Facebook, and BioMarin Pharmaceutical while building and maintaining an award-winning safety program. As we continue to grow our footprint across California and the Western United States, we continue to prioritize serving our clients by offering personalized service and fostering connections with clients, team members, and stakeholders in order to build lasting relationships. Why join us? 180-220k Base Salary Annual Bonus ( 10-15% range) Company-provided Vehicle and Gas Card 3 Weeks PTO Comprehensive Healthcare Benefits (Vision and Dental 100% company-paid!) 401k with match! - Signatory to Carpenter's and Laborers' Union! Job Details Responsibilities: Develop, maintain, and update detailed Preconstruction and Construction Master Schedules. Lead constructability reviews during each design phase to drive value and prevent issues before they arise. Create and execute site logistics plans to ensure a clean, safe, and efficient work environment. Implement and manage project-specific safety, environmental, and quality programs, upholding the company's safety-first culture. Conduct pre-task planning meetings with key trades before each phase of field work. Ensure all permits, inspections, and licenses are secured on schedule. Oversee field surveying, layout, and measurement accuracy to maintain construction precision. Collaborate with project teams to ensure work plans, sequencing, and resource planning are aligned with project goals and standards. Facilitate and actively participate in Owner-Architect-Contractor (OAC) meetings. Monitor and evaluate subcontractor performance to ensure quality, timeliness, and compliance - and proactively resolve issues. Anticipate field challenges related to schedule, constructability, or logistics and lead timely solutions. Manage field operations budget, forecast labor, material, and equipment costs, and contribute to overall cost control. Maintain detailed daily logs and progress photos of all site activities. Set the tone for professionalism, safety, and ethics across the jobsite. Mentor and develop Assistant Superintendents, Field Engineers, and Foremen, sharing knowledge and best practices to build the next generation of construction leaders. Foster a positive and respectful work environment through strong relationships with clients, partners, inspectors, and teammates. Qualifications: High School Diploma (any additional experience a plus) 10+ years of commercial construction experience at a General Contractor A minimum of 5 years of experience as a Superintendent supervising project teams Extensive experience with both commercial tenant improvements and structural projects (life science, advanced technology, and corporate office/campus experience strongly preferred) Strong understanding of construction methods, blueprints, and subcontract scopes Advanced Scheduling skills and grasp of cost control, labor tracking, and basic construction accounting Proficiency with Microsoft Office Suite and MS Project (or related scheduling programs) Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
01/14/2026
Full time
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
01/06/2026
Full time
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
01/06/2026
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.