25 jobs found

Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Greenville, SC. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,

Job Summary: The Business Unit CIO is responsible for aligning technology strategy with business objectives, ensuring that IT capabilities effectively support and drive enterprise and business unit goals for three or more business units with combined $10B+ in annual revenue across multiple geographies and cultures. This role exists to bridge the gap between technology and business, enabling innovation, operational efficiency, and competitive advantage through strategic Technology investments. The Business Unit CIO leads technology governance, strategic transformations, and risk management while fostering collaboration between Technology and business stakeholders. Ultimately, the position ensures that technology delivers measurable business value, supports growth, and enhances overall organizational agility. Duties and Responsibilities: Technology Strategy & Business Alignment - Develop and execute a Technology strategy that aligns with the business unit's objectives and overall enterprise goals, ensuring technology investments drive business value. Transformation & Innovation - Lead the adoption of technologies, automation, and digital solutions to enhance efficiency, competitiveness, and customer experience. Governance & Risk Management - Adhere to policies, compliance frameworks, and cybersecurity measures to mitigate risks, protect data, and ensure regulatory adherence. Operations & Service Delivery - Oversee infrastructure, applications, and support services to ensure reliability, scalability, and performance meet business needs. Financial Management & Cost Optimization - Manage Tech budgets, control costs, and drive efficiency in technology spending to maximize ROI and support business growth. Stakeholder Collaboration & Business Partnership - Engage with executives, department leaders, and external partners to ensure Technology solutions effectively support business strategies and operational needs. Talent Development & Leadership - Build and lead a high-performing Technology team, fostering a culture of innovation, continuous learning, and strategic problem-solving. Enterprise Integration & Standardization - Ensure technology solutions align with enterprise-wide architecture, data strategy, and security standards while supporting unique business unit requirements. Education Required: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Education Preferred: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Experience Required: A strong mix of business acumen, technology expertise, and leadership skills is critical for success in this role, including: Extensive IT Leadership (10+ years) - Progressive experience in IT leadership roles, including Senior Director or VP of IT or CIO roles, with a track record of driving technology strategy and execution. Strategic Business & IT Alignment (8-10+ years) - Proven ability to align IT initiatives with business goals, define and drive transformation programs, and enable value through technology investments. Enterprise & Business Unit IT Management (8-10+ years) - Experience managing IT applications, and partnership with enterprise operations, infrastructure, cybersecurity, and compliance within a business unit or enterprise-level environment. Technology Governance & Risk Management (5-10 years) - Strong background in partnering with IT governance, cybersecurity, regulatory compliance, and risk mitigation teams to protect business assets and ensure adherence to enterprise standards. Stakeholder Engagement & Executive Leadership (5-10 years) - Experience working closely with C-suite and senior executives, translating technical initiatives into business value and influencing decision-making. Digital Transformation & Innovation (5+ years) - Leadership in modernizing IT ecosystems, implementing cloud solutions, automation, and emerging technologies to enhance agility and competitiveness. Financial & Vendor Management (5+ years) - Experience in IT budgeting, cost optimization, and vendor negotiations, ensuring cost-effective technology investments and partnerships. Change Management & Organizational Leadership (5+ years) - Expertise in leading IT organizations through mergers, acquisitions, restructurings, and cultural transformations to drive business agility and efficiency. Experience Preferred: Preferred experiences position a Business Unit CIO to not only manage Tech effectively but also drive enterprise-wide transformation and innovation, and experiences would include: Global or Multi-Business Unit Leadership - Experience managing IT strategy across multiple geographies or business units, ensuring scalability, standardization, and alignment with enterprise goals. Mergers, Acquisitions, and Integrations - Hands-on experience leading IT due diligence, system integrations, and post-merger technology harmonization to maximize synergies and minimize disruptions. Cloud, AI, and Emerging Technologies - Proven track record of modernizing IT landscapes by leveraging cloud computing (AWS, Azure, Google Cloud), artificial intelligence, automation, and data analytics to drive digital transformation. Industry-Specific IT Leadership - Experience in Foodservices Distribution Agile & DevOps Transformation - Experience implementing Agile, DevOps, and product-centric IT operating models to improve delivery speed, collaboration, and innovation. Board-Level & Investor Communications - Experience presenting IT strategy, risks, and digital investments to boards, and senior executives, demonstrating how technology drives business value. Operational & Financial Optimization - Strong background in cost management, IT financial planning, and vendor negotiations, ensuring technology investments deliver measurable ROI and cost efficiency. Technical Skills and Abilities: A successful Business Unit CIO must combine technical expertise with exceptional leadership, communication, and strategic thinking to drive meaningful business outcomes. Strategic Thinking & Vision Ability to anticipate future technology trends and align them with long-term business objectives. Capable of balancing short-term operational needs with long-term innovation and growth strategies. Executive Communication & Influence Strong ability to translate complex technical concepts into clear, business-relevant language for non-technical stakeholders. Experience in presenting to senior executives and leaders, influencing decision-making. Skilled in storytelling and persuasive communication to gain buy-in for technology initiatives. Emotional Intelligence (EQ) & Relationship Building High self-awareness, empathy, and adaptability to navigate complex stakeholder relationships. Strong ability to foster collaboration between Technology and business teams, ensuring alignment and partnership. Skilled at managing resistance to change, addressing concerns, and building trust across the organization. Leadership & Team Development Ability to inspire, mentor, and develop high-performing IT teams, fostering a culture of innovation and accountability. Strong delegation skills, ensuring teams are empowered to make decisions and take ownership. Skilled in navigating organizational dynamics, resolving conflicts, and promoting a positive work environment. Change Management & Resilience Ability to lead organizations through transformation, uncertainty, and disruption with confidence and stability. Skilled in helping employees and stakeholders adapt to new technologies, processes, and business models. High tolerance for ambiguity, able to make decisions and pivot quickly in fast-changing environments. Negotiation & Persuasion Strong ability to negotiate with vendors, partners, and internal stakeholders to achieve optimal technology investments. Skilled at balancing competing priorities, building consensus, and driving alignment across different business units. Customer-Centric Mindset Deep understanding of end-user experience, customer needs, and market demands to ensure IT delivers business value. Ability to advocate for technology solutions that enhance customer engagement, satisfaction, and business growth. Problem-Solving & Critical Thinking Ability to quickly assess complex challenges, identify root causes, and develop strategic solutions. Skilled at balancing risk, cost, and innovation when making technology decisions. Strong analytical mindset to leverage data-driven insights for decision-making. Collaboration & Cross-Functional Influence Ability to bridge IT with finance, operations, marketing, and other business functions, ensuring alignment and efficiency. Skilled in working across global teams, diverse cultures, and decentralized business units. Adaptability & Continuous Learning Open to new ideas, emerging technologies, and evolving business models. Willingness to learn from failures, iterate on strategies, and stay ahead in a rapidly changing digital landscape . click apply for full job details

Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Fort Wayne, IN. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,

Open and Close Dates: Jun 24, 2026 - Jul 13, 2026 Marketing Statement: Summary: This position is located within the Office of the Chief Technology Officer(CTO), Office of the Executive Director(EX), Bureau of Diplomatic Security(DS). In this position, you will serve as Information Systems Security Officer(ISSO) for designated mission-critical systems across both unclassified and classified network fabrics. Ensuring appropriate security controls are maintained and systems maintain Authorization to Operate(ATO) status in complaince with federal cybersecurity requirements. Major Duties: Who May Apply: Job Status: Duration Appointment: This is a non-status, non-permanent Personal Service Contract (PSC) position. PSCs do not acquire a competitive or excepted service status from this position. Contract is 1 year; renewable up to 4 years. Conditions of Employment: Education: Education requirements do not apply to this vacancy announcement. Requirements: Qualifications: Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - The incumbent is thorough when performing work and conscientious about attention to detail. Customer Service - The incumbent works with clients and customers to assess their needs, provide information and assistance by resolving their problems and satisfying their expectations and knows about available products and services while providing excellent customer service. Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Makes clear and convincing oral presentations and listens to others input. Attends to nonverbal cues and responds appropriately. Problem Solving - Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions and makes recommendations. AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience evaluating cyber technology security systems and recommending changes involving new tools and technologies to upper management and senior leadership; Experience providing technical analysis of security vulnerabilities and recommendations for mitigation to system stakeholders; Experience in establishing goals and plans to execute cyber and technology security initiatives. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position. Benefits:

Hi, Please let me know your interest in the below position Role: Sr ServiceNow Architect Location: Washington, DC Duration: 12+ months Job ID: OCTO ServiceNow Architect - 800869 Client: OCTO, DC govt Description: OCTO is looking for a ServiceNow Architect who will use their knowledge and experience of the ServiceNow produce to architect a solution that meets the ITSM, ITAM and change management needs of IT projects across DC. The Office of the Chief Technology Officer (OCTO) is the central technology organization of the District of Columbia Government. OCTO develops, implements, and maintains the District's technology infrastructure; develops and implements major enterprise applications; establishes and oversees technology policies and standards for the District; provides technology services and support for District agencies, and develops technology solutions to improve services to businesses, residents and visitors in all areas of District government. As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs. Key Responsibilities: Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies. Mentor team members on ServiceNow platform capabilities and implementation strategies. Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents. Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items. Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations. Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability. Implement performance tuning measures and monitor system performance to ensure optimal operation. Governance and Compliance: Ensure adherence to governance, compliance, and security standards in ServiceNow implementations. Implement security controls, access restrictions, and audit mechanisms as necessary. Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users. Provides high-level architectural expertise to managers and technical staff. Develops architectural products and deliverables for the enterprise and operational business lines. Develops strategy of system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase). Advises of feasibility of potential future projects to management. Required Skills Bachelor's degree in IT or related field or equivalent experience 16 Years of experience with IT Development 9 Years of experience as an Enterprise Architect 9 Years of experience with system diagramming and modeling using structured modeling languages (e.g., UML) 6 Years of experience with ServiceNow modules including ITSM, ITOM, ITFM, HRSD, PPM and SPM 5 Years of experience with ServiceNow integrations using REST, SOAP, and other integration protocols. 5 Years of experience architecting and implementing complex ServiceNow solutions in enterprise environments. 5 Years of experience with ServiceNow platform architecture including core modules, and components. Regards Kanchan Illa CSZNet, Inc. Direct: Email:

Ecommerce Organic Growth Specialist Location: St. Charles, MO (100% On-Site) Department: Marketing / Ecommerce Reports To: Chief Marketing Officer (CMO) Schedule: Full-Time Flexible Schedule Drive Growth for a Brand Trusted by Those Who Serve At Propper, we don't just sell apparel-we equip military personnel, law enforcement officers, first responders, and hardworking professionals with gear they rely on when performance matters most. For more than 50 years, our products have earned the trust of those who serve, protect, and perform in demanding environments. As we continue to accelerate our direct-to-consumer growth, we're looking for an ambitious, data-driven marketer to help shape the future of our digital presence. This is an opportunity to take ownership of organic growth initiatives, influence brand visibility across emerging AI search platforms, and create meaningful connections with a passionate customer community. If you're energized by the challenge of growing traffic, improving search visibility, creating engaging content, and turning insights into action, we'd love to meet you. What You'll Own As our Ecommerce Organic Growth Specialist, you'll be responsible for driving qualified traffic, customer engagement, and ecommerce revenue through a combination of SEO, content strategy, AI search optimization, and organic social media. You'll partner closely with Ecommerce, Merchandising, Product, and Creative teams to ensure our digital experiences not only attract customers but convert them. Key Areas of Focus: Organic Search & Ecommerce Growth Develop and execute strategies that increase organic traffic, visibility, and revenue. Lead SEO initiatives including keyword research, content optimization, technical recommendations, and performance analysis. Improve product detail pages, category pages, and landing pages to maximize discoverability and conversion. Identify content opportunities that support our customers throughout their buying journey. Analyze performance trends and uncover actionable opportunities using Google Analytics, Search Console, and SEO tools. AI Search & Emerging Discovery Platforms Help position Propper for success within AI-powered search experiences. Implement Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) best practices. Conduct competitive audits and identify opportunities to increase brand visibility across traditional and AI-driven search environments. Organic Social Media & Community Building Own Propper's organic social media presence across key platforms. Develop engaging content that reflects our brand, products, and customer community. Collaborate with internal teams and external partners to source authentic field-use, product education, and lifestyle content. Foster meaningful engagement with customers while building trust, loyalty, and brand advocacy. Measure performance and continuously optimize content strategies based on audience insights. What Makes You Successful You're equal parts strategist and executor. You enjoy diving into analytics, but you're equally excited about creating content that resonates with real people. You understand how search, content, ecommerce, and social media work together to drive business growth and customer engagement. You thrive in a fast-paced environment, enjoy solving problems, and take pride in owning projects from concept through execution. Qualifications 3+ years of experience in ecommerce marketing, SEO, organic growth, content marketing, or social media management. Strong understanding of ecommerce SEO and content optimization best practices. Experience managing organic social media for a consumer-facing brand. Proficiency with Google Analytics, Google Search Console, SEO platforms, and social analytics tools. Excellent written communication skills and attention to detail. Ability to manage multiple priorities while maintaining a high level of organization and accountability. Preferred Experience Military, law enforcement, tactical, outdoor, workwear, or performance apparel industries. Magento ecommerce platform experience. Conversion rate optimization (CRO) and onsite merchandising. Collaboration with creative teams on photo and video production. Familiarity with AI search optimization and emerging search technologies. Why This Role Matters This isn't a maintenance role-it's a growth role. You'll have a direct impact on how customers discover, engage with, and purchase from Propper. Your work will influence ecommerce revenue, brand visibility, customer engagement, and the future direction of our digital marketing efforts. The right candidate will have the opportunity to build programs, test new ideas, influence strategy, and help shape how a respected American brand continues to grow in an evolving digital landscape. Why Join Propper? At Propper, you'll join a team that values initiative, collaboration, and continuous improvement. You'll work alongside talented professionals who are passionate about delivering exceptional products to the people who depend on them every day. We offer a flexible schedule, a collaborative on-site environment in St. Charles, Missouri, and the opportunity to make a measurable impact within a growing ecommerce business. Most importantly, you'll be part of a company whose products serve those who serve others-a mission that gives purpose to the work we do every day. Propper International is proud to be an Equal Opportunity Employer.

THIS ROLE IS ONSITE IN HOLSTEIN, IA The Director of IT Operations and Cybersecurity provides enterprise-wide strategic leadership for all aspects of IT infrastructure, operations, and cybersecurity. This role is accountable for the design, implementation, and continuous improvement of a robust, business-aligned IT operations and security program that protects VT's systems, data, and digital assets while enabling operational excellence and business growth. The Director directly manages the Manager of Help Desk Services, the Manager of System and Network Administration, the Cybersecurity team, and associated staff. The position ensures high-performing, secure, and resilient IT services across all manufacturing facilities, corporate offices, and cloud environments. The Director partners closely with the Chief Information Officer and executive leadership to align technology strategy with VT's business objectives, risk tolerance, and regulatory requirements. The Director is accountable for meeting or exceeding published Service Level Agreements (SLAs) and for driving measurable improvements in IT service delivery, security posture, and operational efficiency. Essential responsibilities include, but are not limited to, the following: •Provide visionary leadership and strategic direction for IT Operations and Cybersecurity, including direct oversight of the Help Desk Services, System & Network Administration, and Cybersecurity teams. •Design, implement, and maintain a comprehensive enterprise Cyber Security program that encompasses endpoint security, network security, data security, cloud security, and customer portal security. •Develop and execute a multi-year IT Operations and Cybersecurity strategic roadmap that aligns priorities with business objectives, manufacturing needs, IT infrastructure requirements, and the evolving threat landscape. •Oversee the daily operations of IT infrastructure, networks, systems, and help desk services to ensure maximum uptime, performance, scalability, and user satisfaction. •Recommend, develop, and enforce IT and cybersecurity policies, standards, and procedures to protect VT's systems, data, and intellectual property. •Collaborate with development, applications, and infrastructure teams to embed security-by-design principles into all solutions and projects. •Establish and maintain robust auditing, compliance, and monitoring processes, including 24/7 network and data monitoring, threat detection, and incident response playbooks. •Lead the development and ongoing maturity of the Business Continuity / Disaster Recovery program in partnership with the Infrastructure team. •Develop and implement enterprise-wide security awareness training programs and foster a culture of cybersecurity accountability across all employees and third-party partners. •Establish and enforce security requirements for all third-party service providers, vendors, and cloud platforms. •Manage security incident response plans, conduct regular drills, and continuously improve emergency response capabilities. •Review and approve all major IT requests, projects, and technology acquisitions to ensure appropriate security and operational requirements are incorporated. •Develop, track, and publish meaningful IT Operations and Cybersecurity metrics and dashboards to provide executive leadership with clear visibility into service delivery, risk posture, and program effectiveness. •Build and develop high-performing IT and cybersecurity teams through mentoring, talent development, and continuous improvement initiatives. •Manage the IT Operations and Cybersecurity budget, vendors, and technology investments to maximize value and control costs. •Drive digital transformation and innovation initiatives that enhance manufacturing operations, supply chain resilience, and overall business competitiveness. •Other duties as assigned. Professional Characteristics •Strong executive presence with the ability to influence and partner effectively at all levels of the organization. •Accepts full responsibility and holds self and teams accountable for performance and results. •Self-starter with exceptional initiative, strategic thinking, and a strong work ethic. •Creative problem solver, visionary, detail-oriented, and solutions-focused. •High aptitude for learning and applying new technologies, processes, and industry best practices. •Outstanding written and oral communication skills, including the ability to translate technical concepts for non-technical audiences. •Collaborative team player who builds trust and drives cross-functional alignment. •High level of integrity, sincerity, and honesty. •Business-oriented with a client-service mindset focused on enabling VT's operational and strategic goals. Qualifications •Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, or a related field required; Master's degree or relevant certifications (CISSP, CISM, CCISO, or equivalent) strongly preferred. •Minimum of 8-10 years of progressive experience in IT, with at least 5 years in cybersecurity leadership and 3+ years managing multiple IT teams or managers in a manufacturing or industrial environment. •Proven track record leading IT operations (help desk, systems, networks) and cybersecurity programs in complex, multi-site environments. •Demonstrated experience with Microsoft operating systems, Active Directory, Group Policy, Oracle, SQL Server, cloud platforms (Azure/AWS), EDR tools, Sophos or equivalent security solutions. •Deep knowledge of industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and regulatory requirements applicable to manufacturing. •Experience developing and managing budgets, vendor relationships, and service level agreements. •Excellent leadership, mentoring, and team-development skills with a passion for building high-performing, engaged teams. •Ability to establish and maintain effective working relationships with customers, employees, direct reports, and executive management. •Models VT's Mission, Vision, and Values. •Must follow the Code of Conduct to the highest standards and adhere to VT Industries' Attendance Policy. Physical Requirements Tolerance for sitting long periods of time. Possess finger dexterity to write, type, and use a calculator. Maintain adequate vision to view small print and computer terminal. Ability to speak and hear, walk throughout facilities with occasional light lifting (25 pounds), stooping, kneeling, crouching, and reaching with hands and arms required. Ability to travel between multiple facilities as required to perform core job duties. The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Chief Information Security Officer Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Lead security. Manage risk. Support operations. Uline is seeking a Chief Information Security Officer to lead the strategic direction for cybersecurity, risk management and regulatory compliance across the business. Work with executive leadership and business teams to protect critical data, strengthen resilience and ensure a secure environment for our growing North American company. Why IT at Uline? Uline's 450+ person in-house tech team builds and supports the custom systems that run our business. The team owns and creates solutions that operate at scale, supporting operations from warehouse management to e-commerce. Position Responsibilities Provide executive-level leadership for Uline's Security Operating Model, identifying staffing needs and third-party vendors to mitigate risk. Build, develop and lead Information Security teams, setting clear expectations across all levels to support performance, accountability and long-term talent development. Define and drive the organization's enterprise-wide security strategy based on business objectives and risk tolerance. Oversee security policies, standards and controls that meet regulatory requirements and protect the business. Report on security risks, incidents and performance and provide actionable insights to executive leadership. Minimum Requirements Bachelor's degree in Computer Science, Information Security, Engineering or similar. 12+ years of progressive experience in Information Security with 5+ years in a leadership position. Strong background in building and executing enterprise security programs. Hands-on knowledge of security frameworks, risk management and data protection practices. Excellent communication, problem-solving and analytical skills. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Job Title: Senior Java Backend Developer Location: Jersey City, NJ Duration: Contract - 12 months Pay Range: $68.25/hr (W2) Job ID: 407689 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Application Programmer III to join our dynamic team supporting Treasury technology within the Chief Financial Officer organization. The ideal candidate will have strong experience in Java, Spring Boot, REST/SOAP services, multithreading, JPA, Linux, and DevOps toolchains and a proven ability to design scalable solutions, deliver high-quality components under Agile practices, and provide L3 support. Responsibilities: Design and develop Java components and frameworks aligned with standards and best practices. Collaborate with development and technology partners to derive scalable solutions. Perform detailed technical impact analysis and drive strategic solutions. Execute robust testing of developed components in line with Agile principles. Provide L3 production support as needed and ensure application health. Learn and apply new technologies across diverse platforms and tools as directed. Required Skills & Qualifications: Hands-on Java development with REST/SOAP services, multithreading, JPA, and design patterns. Spring Boot and related Spring modules. Knowledge of caching technologies (Ignite preferred). DevOps tools: Bitbucket, Jenkins, JFrog Artifactory, Ansible/Ansible Tower, XL Release, OpenShift exposure. Strong understanding of Linux and Unix shell scripting. Basic SQL knowledge and experience in Agile environments. Analytical, debugging, and solution design skills with clear, concise communication. Education: B.E or equivalent. Experience: 7-10 years. Preferred Skills: Ignite caching experience. Experience with OpenShift or similar container platforms. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Job Description: Job Summary: The Business Unit CIO is responsible for aligning technology strategy with business objectives, ensuring that IT capabilities effectively support and drive enterprise and business unit goals for three or more business units with combined $10B+ in annual revenue across multiple geographies and cultures. This role exists to bridge the gap between technology and business, enabling innovation, operational efficiency, and competitive advantage through strategic Technology investments. The Business Unit CIO leads technology governance, strategic transformations, and risk management while fostering collaboration between Technology and business stakeholders. Ultimately, the position ensures that technology delivers measurable business value, supports growth, and enhances overall organizational agility. Duties and Responsibilities: Technology Strategy & Business Alignment - Develop and execute a Technology strategy that aligns with the business unit's objectives and overall enterprise goals, ensuring technology investments drive business value. Transformation & Innovation - Lead the adoption of technologies, automation, and digital solutions to enhance efficiency, competitiveness, and customer experience. Governance & Risk Management - Adhere to policies, compliance frameworks, and cybersecurity measures to mitigate risks, protect data, and ensure regulatory adherence. Operations & Service Delivery - Oversee infrastructure, applications, and support services to ensure reliability, scalability, and performance meet business needs. Financial Management & Cost Optimization - Manage Tech budgets, control costs, and drive efficiency in technology spending to maximize ROI and support business growth. Stakeholder Collaboration & Business Partnership - Engage with executives, department leaders, and external partners to ensure Technology solutions effectively support business strategies and operational needs. Talent Development & Leadership - Build and lead a high-performing Technology team, fostering a culture of innovation, continuous learning, and strategic problem-solving. Enterprise Integration & Standardization - Ensure technology solutions align with enterprise-wide architecture, data strategy, and security standards while supporting unique business unit requirements. Education Required: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Education Preferred: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Experience Required: A strong mix of business acumen, technology expertise, and leadership skills is critical for success in this role, including: Extensive IT Leadership (10+ years) - Progressive experience in IT leadership roles, including Senior Director or VP of IT or CIO roles, with a track record of driving technology strategy and execution. Strategic Business & IT Alignment (8-10+ years) - Proven ability to align IT initiatives with business goals, define and drive transformation programs, and enable value through technology investments. Enterprise & Business Unit IT Management (8-10+ years) - Experience managing IT applications, and partnership with enterprise operations, infrastructure, cybersecurity, and compliance within a business unit or enterprise-level environment. Technology Governance & Risk Management (5-10 years) - Strong background in partnering with IT governance, cybersecurity, regulatory compliance, and risk mitigation teams to protect business assets and ensure adherence to enterprise standards. Stakeholder Engagement & Executive Leadership (5-10 years) - Experience working closely with C-suite and senior executives, translating technical initiatives into business value and influencing decision-making. Digital Transformation & Innovation (5+ years) - Leadership in modernizing IT ecosystems, implementing cloud solutions, automation, and emerging technologies to enhance agility and competitiveness. Financial & Vendor Management (5+ years) - Experience in IT budgeting, cost optimization, and vendor negotiations, ensuring cost-effective technology investments and partnerships. Change Management & Organizational Leadership (5+ years) - Expertise in leading IT organizations through mergers, acquisitions, restructurings, and cultural transformations to drive business agility and efficiency. Experience Preferred: Preferred experiences position a Business Unit CIO to not only manage Tech effectively but also drive enterprise-wide transformation and innovation, and experiences would include: Global or Multi-Business Unit Leadership - Experience managing IT strategy across multiple geographies or business units, ensuring scalability, standardization, and alignment with enterprise goals. Mergers, Acquisitions, and Integrations - Hands-on experience leading IT due diligence, system integrations, and post-merger technology harmonization to maximize synergies and minimize disruptions. Cloud, AI, and Emerging Technologies - Proven track record of modernizing IT landscapes by leveraging cloud computing (AWS, Azure, Google Cloud), artificial intelligence, automation, and data analytics to drive digital transformation. Industry-Specific IT Leadership - Experience in Foodservices Distribution Agile & DevOps Transformation - Experience implementing Agile, DevOps, and product-centric IT operating models to improve delivery speed, collaboration, and innovation. Board-Level & Investor Communications - Experience presenting IT strategy, risks, and digital investments to boards, and senior executives, demonstrating how technology drives business value. Operational & Financial Optimization - Strong background in cost management, IT financial planning, and vendor negotiations, ensuring technology investments deliver measurable ROI and cost efficiency. Technical Skills and Abilities: A successful Business Unit CIO must combine technical expertise with exceptional leadership, communication, and strategic thinking to drive meaningful business outcomes. Strategic Thinking & Vision Ability to anticipate future technology trends and align them with long-term business objectives. Capable of balancing short-term operational needs with long-term innovation and growth strategies. Executive Communication & Influence Strong ability to translate complex technical concepts into clear, business-relevant language for non-technical stakeholders. Experience in presenting to senior executives and leaders, influencing decision-making. Skilled in storytelling and persuasive communication to gain buy-in for technology initiatives. Emotional Intelligence (EQ) & Relationship Building High self-awareness, empathy, and adaptability to navigate complex stakeholder relationships. Strong ability to foster collaboration between Technology and business teams, ensuring alignment and partnership. Skilled at managing resistance to change, addressing concerns, and building trust across the organization. Leadership & Team Development Ability to inspire, mentor, and develop high-performing IT teams, fostering a culture of innovation and accountability. Strong delegation skills, ensuring teams are empowered to make decisions and take ownership. Skilled in navigating organizational dynamics, resolving conflicts, and promoting a positive work environment. Change Management & Resilience Ability to lead organizations through transformation, uncertainty, and disruption with confidence and stability. Skilled in helping employees and stakeholders adapt to new technologies, processes, and business models. High tolerance for ambiguity, able to make decisions and pivot quickly in fast-changing environments. Negotiation & Persuasion Strong ability to negotiate with vendors, partners, and internal stakeholders to achieve optimal technology investments. Skilled at balancing competing priorities, building consensus, and driving alignment across different business units. Customer-Centric Mindset Deep understanding of end-user experience, customer needs, and market demands to ensure IT delivers business value. Ability to advocate for technology solutions that enhance customer engagement, satisfaction, and business growth. Problem-Solving & Critical Thinking Ability to quickly assess complex challenges, identify root causes, and develop strategic solutions. Skilled at balancing risk, cost, and innovation when making technology decisions. Strong analytical mindset to leverage data-driven insights for decision-making. Collaboration & Cross-Functional Influence Ability to bridge IT with finance, operations, marketing, and other business functions, ensuring alignment and efficiency. Skilled in working across global teams, diverse cultures, and decentralized business units. Adaptability & Continuous Learning Open to new ideas, emerging technologies, and evolving business models. Willingness to learn from failures, iterate on strategies, and stay ahead in a rapidly changing digital landscape. Physical Demands: Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. Standard office-based work demands Travel Requirements: Up to 25% travel to various sites including Global Service Center

Job Description: Job Summary: The Business Unit CIO is responsible for aligning technology strategy with business objectives, ensuring that IT capabilities effectively support and drive enterprise and business unit goals for three or more business units with combined $10B+ in annual revenue across multiple geographies and cultures. This role exists to bridge the gap between technology and business, enabling innovation, operational efficiency, and competitive advantage through strategic Technology investments. The Business Unit CIO leads technology governance, strategic transformations, and risk management while fostering collaboration between Technology and business stakeholders. Ultimately, the position ensures that technology delivers measurable business value, supports growth, and enhances overall organizational agility. Duties and Responsibilities: Technology Strategy & Business Alignment - Develop and execute a Technology strategy that aligns with the business unit's objectives and overall enterprise goals, ensuring technology investments drive business value. Transformation & Innovation - Lead the adoption of technologies, automation, and digital solutions to enhance efficiency, competitiveness, and customer experience. Governance & Risk Management - Adhere to policies, compliance frameworks, and cybersecurity measures to mitigate risks, protect data, and ensure regulatory adherence. Operations & Service Delivery - Oversee infrastructure, applications, and support services to ensure reliability, scalability, and performance meet business needs. Financial Management & Cost Optimization - Manage Tech budgets, control costs, and drive efficiency in technology spending to maximize ROI and support business growth. Stakeholder Collaboration & Business Partnership - Engage with executives, department leaders, and external partners to ensure Technology solutions effectively support business strategies and operational needs. Talent Development & Leadership - Build and lead a high-performing Technology team, fostering a culture of innovation, continuous learning, and strategic problem-solving. Enterprise Integration & Standardization - Ensure technology solutions align with enterprise-wide architecture, data strategy, and security standards while supporting unique business unit requirements. Education Required: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Education Preferred: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Experience Required: A strong mix of business acumen, technology expertise, and leadership skills is critical for success in this role, including: Extensive IT Leadership (10+ years) - Progressive experience in IT leadership roles, including Senior Director or VP of IT or CIO roles, with a track record of driving technology strategy and execution. Strategic Business & IT Alignment (8-10+ years) - Proven ability to align IT initiatives with business goals, define and drive transformation programs, and enable value through technology investments. Enterprise & Business Unit IT Management (8-10+ years) - Experience managing IT applications, and partnership with enterprise operations, infrastructure, cybersecurity, and compliance within a business unit or enterprise-level environment. Technology Governance & Risk Management (5-10 years) - Strong background in partnering with IT governance, cybersecurity, regulatory compliance, and risk mitigation teams to protect business assets and ensure adherence to enterprise standards. Stakeholder Engagement & Executive Leadership (5-10 years) - Experience working closely with C-suite and senior executives, translating technical initiatives into business value and influencing decision-making. Digital Transformation & Innovation (5+ years) - Leadership in modernizing IT ecosystems, implementing cloud solutions, automation, and emerging technologies to enhance agility and competitiveness. Financial & Vendor Management (5+ years) - Experience in IT budgeting, cost optimization, and vendor negotiations, ensuring cost-effective technology investments and partnerships. Change Management & Organizational Leadership (5+ years) - Expertise in leading IT organizations through mergers, acquisitions, restructurings, and cultural transformations to drive business agility and efficiency. Experience Preferred: Preferred experiences position a Business Unit CIO to not only manage Tech effectively but also drive enterprise-wide transformation and innovation, and experiences would include: Global or Multi-Business Unit Leadership - Experience managing IT strategy across multiple geographies or business units, ensuring scalability, standardization, and alignment with enterprise goals. Mergers, Acquisitions, and Integrations - Hands-on experience leading IT due diligence, system integrations, and post-merger technology harmonization to maximize synergies and minimize disruptions. Cloud, AI, and Emerging Technologies - Proven track record of modernizing IT landscapes by leveraging cloud computing (AWS, Azure, Google Cloud), artificial intelligence, automation, and data analytics to drive digital transformation. Industry-Specific IT Leadership - Experience in Foodservices Distribution Agile & DevOps Transformation - Experience implementing Agile, DevOps, and product-centric IT operating models to improve delivery speed, collaboration, and innovation. Board-Level & Investor Communications - Experience presenting IT strategy, risks, and digital investments to boards, and senior executives, demonstrating how technology drives business value. Operational & Financial Optimization - Strong background in cost management, IT financial planning, and vendor negotiations, ensuring technology investments deliver measurable ROI and cost efficiency. Technical Skills and Abilities: A successful Business Unit CIO must combine technical expertise with exceptional leadership, communication, and strategic thinking to drive meaningful business outcomes. Strategic Thinking & Vision Ability to anticipate future technology trends and align them with long-term business objectives. Capable of balancing short-term operational needs with long-term innovation and growth strategies. Executive Communication & Influence Strong ability to translate complex technical concepts into clear, business-relevant language for non-technical stakeholders. Experience in presenting to senior executives and leaders, influencing decision-making. Skilled in storytelling and persuasive communication to gain buy-in for technology initiatives. Emotional Intelligence (EQ) & Relationship Building High self-awareness, empathy, and adaptability to navigate complex stakeholder relationships. Strong ability to foster collaboration between Technology and business teams, ensuring alignment and partnership. Skilled at managing resistance to change, addressing concerns, and building trust across the organization. Leadership & Team Development Ability to inspire, mentor, and develop high-performing IT teams, fostering a culture of innovation and accountability. Strong delegation skills, ensuring teams are empowered to make decisions and take ownership. Skilled in navigating organizational dynamics, resolving conflicts, and promoting a positive work environment. Change Management & Resilience Ability to lead organizations through transformation, uncertainty, and disruption with confidence and stability. Skilled in helping employees and stakeholders adapt to new technologies, processes, and business models. High tolerance for ambiguity, able to make decisions and pivot quickly in fast-changing environments. Negotiation & Persuasion Strong ability to negotiate with vendors, partners, and internal stakeholders to achieve optimal technology investments. Skilled at balancing competing priorities, building consensus, and driving alignment across different business units. Customer-Centric Mindset Deep understanding of end-user experience, customer needs, and market demands to ensure IT delivers business value. Ability to advocate for technology solutions that enhance customer engagement, satisfaction, and business growth. Problem-Solving & Critical Thinking Ability to quickly assess complex challenges, identify root causes, and develop strategic solutions. Skilled at balancing risk, cost, and innovation when making technology decisions. Strong analytical mindset to leverage data-driven insights for decision-making. Collaboration & Cross-Functional Influence Ability to bridge IT with finance, operations, marketing, and other business functions, ensuring alignment and efficiency. Skilled in working across global teams, diverse cultures, and decentralized business units. Adaptability & Continuous Learning Open to new ideas, emerging technologies, and evolving business models. Willingness to learn from failures, iterate on strategies, and stay ahead in a rapidly changing digital landscape. Physical Demands: Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. Standard office-based work demands Travel Requirements: Up to 25% travel to various sites including Global Service Center

Technical Project Management Professional 4 Davis, CA, Job ID 85531 University of California Agriculture and Natural Resources Job Description Position Summary: The University of California Agriculture and Natural Resources (UC ANR) is seeking an experienced and highly skilled Technical Project Manager to lead complex technical project for IT. Responsible for leading the full project life cycle-defining scope, schedule, and budget, coordinating cross functional teams and vendors, managing risks and reporting progress, and delivering results on time, within budget, and aligned with UC ANR's strategic goals. This position will report directly to the Chief Information Officer (CIO). This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $103,100.00/year to $149,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 4/27/2026. Key Responsibilities: 30% Applies advanced technical project management concepts with a full understanding of project management practices and IT policies and procedures to manage complex projects. Provides analysis and resolutions for highly complex, project-related issues. 30% Implements the project management process for the location's IT products and services involving diverse departmental or cross-functional teams. Initiates, designs and leads project proposals, plans, communications and reports. 20% Has overall project management responsibility. May lead a team of analysts or other project resources including vendors and contractors. Assembles and directs large project teams, develops detailed project plans and schedules and monitors budget and resources. Directs project activities and resources with the goal of completing the project on schedule and within budget constraints. Interacts with senior internal and external personnel. Oversees the project from initiation through delivery including system integration, communications, interaction with vendors and managing risk. 20% Oversees the ServiceNow platform at an enterprise level, working closely with IT system administrators and IT business analysts to plan, prioritize, and implement enhancements and organization wide solutions while coordinating with cross functional partners to ensure the platform meets strategic and operational needs. Requirements: Bachelor's degree in related area (e.g. Computer Science) and / or equivalent experience / training. Basic knowledge of project management principles, theories, and concepts plus experience with SDLC methodologies (Agile, Waterfall, hybrid). Lead end to end implementations-including requirements gathering, testing, stakeholder engagement, deployment, stabilization, and post go live support-and design/automate digital workflows, task automations, and project dashboards to improve visibility and cross functional collaboration. Expertise in selecting and applying appropriate project management methods, adapting them to changing business needs, and leveraging tracking tools/metrics (e.g., Jira, Smartsheet, Project) to monitor effort, cost, and progress on broad, complex initiatives. Ability to assess organizational IT needs, design services/processes to meet them, and understand the impact of technology initiatives on the broader organization. Proven capacity to anticipate obstacles, develop contingency plans, and maintain meticulous attention to detail while prioritizing tasks effectively. Strong written communication, the skill to convey information clearly at all organizational levels, and a track record of establishing and maintaining effective stakeholder partnerships that ensure alignment, manage expectations, and enable shared decision making. Demonstrated leadership of technology teams, persuasive argumentation, and effective problem solving skills. Experience managing vendors, contracts, SOWs, and partner deliverables while leading a team of technology professionals. Ability to integrate critical information across disciplines, understand how projects support broader business strategies, and identify process improvement opportunities in complex technical environments. Preferred Skills: Demonstrated experience with large scale, multi department stakeholder coalitions or governance boards that drive enterprise wide technology decision making. Prior experience working within the University of California system or other higher education institutions. Professional certification (PMP or equivalent). Lean Six Sigma Green Belt or Yellow Belt certification. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c4264ba6c046f3ffd39d63

Job Summary: The Business Unit CIO is responsible for aligning technology strategy with business objectives, ensuring that IT capabilities effectively support and drive enterprise and business unit goals for three or more business units with combined $10B+ in annual revenue across multiple geographies and cultures. This role exists to bridge the gap between technology and business, enabling innovation, operational efficiency, and competitive advantage through strategic Technology investments. The Business Unit CIO leads technology governance, strategic transformations, and risk management while fostering collaboration between Technology and business stakeholders. Ultimately, the position ensures that technology delivers measurable business value, supports growth, and enhances overall organizational agility. Duties and Responsibilities: Technology Strategy & Business Alignment - Develop and execute a Technology strategy that aligns with the business unit's objectives and overall enterprise goals, ensuring technology investments drive business value. Transformation & Innovation - Lead the adoption of technologies, automation, and digital solutions to enhance efficiency, competitiveness, and customer experience. Governance & Risk Management - Adhere to policies, compliance frameworks, and cybersecurity measures to mitigate risks, protect data, and ensure regulatory adherence. Operations & Service Delivery - Oversee infrastructure, applications, and support services to ensure reliability, scalability, and performance meet business needs. Financial Management & Cost Optimization - Manage Tech budgets, control costs, and drive efficiency in technology spending to maximize ROI and support business growth. Stakeholder Collaboration & Business Partnership - Engage with executives, department leaders, and external partners to ensure Technology solutions effectively support business strategies and operational needs. Talent Development & Leadership - Build and lead a high-performing Technology team, fostering a culture of innovation, continuous learning, and strategic problem-solving. Enterprise Integration & Standardization - Ensure technology solutions align with enterprise-wide architecture, data strategy, and security standards while supporting unique business unit requirements. Education Required: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Education Preferred: Bachelor's Degree - A degree in Information Technology, Business Administration, Finance or a related field Experience Required: A strong mix of business acumen, technology expertise, and leadership skills is critical for success in this role, including: Extensive IT Leadership (10+ years) - Progressive experience in IT leadership roles, including Senior Director or VP of IT or CIO roles, with a track record of driving technology strategy and execution. Strategic Business & IT Alignment (8-10+ years) - Proven ability to align IT initiatives with business goals, define and drive transformation programs, and enable value through technology investments. Enterprise & Business Unit IT Management (8-10+ years) - Experience managing IT applications, and partnership with enterprise operations, infrastructure, cybersecurity, and compliance within a business unit or enterprise-level environment. Technology Governance & Risk Management (5-10 years) - Strong background in partnering with IT governance, cybersecurity, regulatory compliance, and risk mitigation teams to protect business assets and ensure adherence to enterprise standards. Stakeholder Engagement & Executive Leadership (5-10 years) - Experience working closely with C-suite and senior executives, translating technical initiatives into business value and influencing decision-making. Digital Transformation & Innovation (5+ years) - Leadership in modernizing IT ecosystems, implementing cloud solutions, automation, and emerging technologies to enhance agility and competitiveness. Financial & Vendor Management (5+ years) - Experience in IT budgeting, cost optimization, and vendor negotiations, ensuring cost-effective technology investments and partnerships. Change Management & Organizational Leadership (5+ years) - Expertise in leading IT organizations through mergers, acquisitions, restructurings, and cultural transformations to drive business agility and efficiency. Experience Preferred: Preferred experiences position a Business Unit CIO to not only manage Tech effectively but also drive enterprise-wide transformation and innovation, and experiences would include: Global or Multi-Business Unit Leadership - Experience managing IT strategy across multiple geographies or business units, ensuring scalability, standardization, and alignment with enterprise goals. Mergers, Acquisitions, and Integrations - Hands-on experience leading IT due diligence, system integrations, and post-merger technology harmonization to maximize synergies and minimize disruptions. Cloud, AI, and Emerging Technologies - Proven track record of modernizing IT landscapes by leveraging cloud computing (AWS, Azure, Google Cloud), artificial intelligence, automation, and data analytics to drive digital transformation. Industry-Specific IT Leadership - Experience in Foodservices Distribution Agile & DevOps Transformation - Experience implementing Agile, DevOps, and product-centric IT operating models to improve delivery speed, collaboration, and innovation. Board-Level & Investor Communications - Experience presenting IT strategy, risks, and digital investments to boards, and senior executives, demonstrating how technology drives business value. Operational & Financial Optimization - Strong background in cost management, IT financial planning, and vendor negotiations, ensuring technology investments deliver measurable ROI and cost efficiency. Technical Skills and Abilities: A successful Business Unit CIO must combine technical expertise with exceptional leadership, communication, and strategic thinking to drive meaningful business outcomes. Strategic Thinking & Vision Ability to anticipate future technology trends and align them with long-term business objectives. Capable of balancing short-term operational needs with long-term innovation and growth strategies. Executive Communication & Influence Strong ability to translate complex technical concepts into clear, business-relevant language for non-technical stakeholders. Experience in presenting to senior executives and leaders, influencing decision-making. Skilled in storytelling and persuasive communication to gain buy-in for technology initiatives. Emotional Intelligence (EQ) & Relationship Building High self-awareness, empathy, and adaptability to navigate complex stakeholder relationships. Strong ability to foster collaboration between Technology and business teams, ensuring alignment and partnership. Skilled at managing resistance to change, addressing concerns, and building trust across the organization. Leadership & Team Development Ability to inspire, mentor, and develop high-performing IT teams, fostering a culture of innovation and accountability. Strong delegation skills, ensuring teams are empowered to make decisions and take ownership. Skilled in navigating organizational dynamics, resolving conflicts, and promoting a positive work environment. Change Management & Resilience Ability to lead organizations through transformation, uncertainty, and disruption with confidence and stability. Skilled in helping employees and stakeholders adapt to new technologies, processes, and business models. High tolerance for ambiguity, able to make decisions and pivot quickly in fast-changing environments. Negotiation & Persuasion Strong ability to negotiate with vendors, partners, and internal stakeholders to achieve optimal technology investments. Skilled at balancing competing priorities, building consensus, and driving alignment across different business units. Customer-Centric Mindset Deep understanding of end-user experience, customer needs, and market demands to ensure IT delivers business value. Ability to advocate for technology solutions that enhance customer engagement, satisfaction, and business growth. Problem-Solving & Critical Thinking Ability to quickly assess complex challenges, identify root causes, and develop strategic solutions. Skilled at balancing risk, cost, and innovation when making technology decisions. Strong analytical mindset to leverage data-driven insights for decision-making. Collaboration & Cross-Functional Influence Ability to bridge IT with finance, operations, marketing, and other business functions, ensuring alignment and efficiency. Skilled in working across global teams, diverse cultures, and decentralized business units. Adaptability & Continuous Learning Open to new ideas, emerging technologies, and evolving business models. Willingness to learn from failures, iterate on strategies, and stay ahead in a rapidly changing digital landscape . click apply for full job details

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.