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Senior Product Manager, New Bets Base pay: $170,000.00/yr - $180,000.00/yr About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. We build software and AI Agents for the people who enable trust between businesses. We're based in San Francisco, CA and are backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity in backgrounds and experiences and seek teammates who are strong in their own aptitudes and care deeply about supporting each other's growth. As an early stage startup, you'll build the future of business trust by eliminating up to 50% of audit practitioners' work and giving them better work life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About The Role As a key member of our New Bets pillar, you will be instrumental in exploring new product opportunities. You will lead the process from ideation and concept stages to validating and testing key assumptions, and ultimately designing, testing, and building an MVP that can scale if successful. Outcome 1: Test, validate and build product MVPs Partner closely with cross functional teams and prospects/customers to generate product concepts that resonate with the intended audience Identify and validate the key assumptions required to ensure the product has the potential to become materially revenue generating at scale Define scope and make strategic trade offs to bring the strongest concepts to market quickly, ensuring clear success criteria are established, measured, and acted upon Outcome 2: Scale up a successful MVP Build and execute a product roadmap that evolves the MVP into a scalable, durable product Work with our GTM teams to align on value propositions and drive sales Continuously validate assumptions as the product grows, applying learnings to iterate and improve the experience What You'll Do Lead end to end discovery, ideation, and validation of new product opportunities Define and launch MVPs with clear scope, success criteria, and informed trade offs Collaborate with cross functional teams to rapidly test, iterate, and deliver product concepts Validate financial, technical, and operational assumptions to ensure long term scalability Analyze user feedback and product data to drive continuous improvement post launch Align product direction with strategic objectives and measurable business outcomes Engage designers, engineers, and analysts in shaping product strategy and key decisions This is primarily an in person role with at least 3 days a week in our San Francisco office. It'll require occasional travel (once a month) to be onsite with our clients Who You Are 2 4+ years experience in product management building 0 1 products Comfortable with ambiguity that comes with launching new products Strong cross functional collaboration skills with internal and external stakeholders Degree in a technical or related field, or equivalent professional experience Bonus Points Domain expertise in Audit, Assurance or Accounting AI related experience (experience developing AI agents a plus) Some coding experience with React, Typescript, and Go MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles) Past roles that interface with end customers to influence software development More About Fieldguide Fearless - Inspire & break down seemingly impossible walls Fast - Launch fast with excellence, iterate to perfection Lovable - Deliver happiness & 11 star experiences Owners - Execute & run the business with ownership Win win - Create mutual value & earn trust for life Inclusive - Scale the best ideas with inclusive teams Benefits Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules Seniority level Mid Senior level Employment type Full time Job function Product Management and Marketing Industries Software Development

QUALITY CONTROL AND COMPLIANCE OFFICER WHAT IS THE OPPORTUNITY? Assists the PB Unit with lending-related compliance issues. Identifies risks and internal control weaknesses. Ensures that all loans are in compliance with company policies and procedures and state/federal regulatory guidelines. Assists in the development and maintenance of Quality Control (QC) program. WHAT WILL YOU DO? Develop, maintain, and communicate the PB compliance program using appropriate internal controls, policies and procedures, and monitoring. Plan and perform compliance reviews to evaluate the departments control environment. Assist in the development and maintenance of Quality Control (QC) program. Ensure that policies and procedures are developed to address risks and regulatory requirements. Verify the existence and accuracy of legal documents and credit documents. Review the designated sample size of all approved and renewing loans for compliance with Reg. B, Z and CRA, FCRA, HMDA as well as department procedures and credit policy. Review all declines, monthly, to ensure compliance with applicable regulations and accuracy of Notices of Adverse Action. Review 100% of non-funded loans for regulatory compliance and conformance with timing, notification and secondary reporting such as HMDA. Maintain department compliance database ensuring that all required sampling is performed within required guidelines. Monitor and prepare HMDA and Reg O reports for management review and approval. Promote and support employee awareness and knowledge of compliance polices. Provide immediate feedback to colleagues, team leaders and management of trends encountered during review and established monitoring processes. Work with management and business systems analyst to ensure that the monitoring database remains current with regulatory, policy and procedure changes. Participate in the training process of applicable colleagues including developing specific training, creation of job aids and communication of same to colleagues. Ensure integrity of data contained in all database platforms used internally to effectively monitor regulatory compliance. Monitor pipeline and new business entries to ensure high risk potential transactions are correctly entered into the platform to both prevent regulatory exceptions as well as to ensure proper reporting as transactions are approved or closed. Attend and participate in compliance meetings and as assigned as a representative of the Credit Support team. Attend Lending compliance training meetings as required to discuss relevant issues and to determine possible impact to the unit. Communicate to management to determine relevant course of action or procedural change as a result of such attendance. Identify risks and internal control weaknesses to ensure Lending activities meet with Bank policy, legal and regulatory requirements. Recognize compliance problems and recommends corrective action. Monitor new and/or revised laws and regulations affecting compliance as communicated via published communication alerts and/or corporate compliance directives. Implement a plan for addressing changes through training or creation of policies and procedures in conjunction with such communications. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7-10 years of experience in Compliance or Operations laws and regulations required. Minimum 7 years of experience in a banking or lending environment required Minimum 3 years of experience working with Federal and State lending and compliance regulatory matters Minimum 5 years of experience with Microsoft Office required Additional Qualifications Regulatory or Compliance Audit experience with a regulated financial institution is preferred. Thorough knowledge of related state and Federal banking regulations Reg. B, Reg. Z, RESPA, HMDA, Fair Housing, FCRA/FACTA etc Excellent oral, written and interpersonal communication skills with the ability to convey complex concepts in a clear and concise manner and provide clear guidance to all levels of staff, adapting the communications to the experience and knowledge level of the target audience. Ability to analyze complex situations, understand new regulations and environmental changes. Have the ability to work closely with compliance staff to keep department procedures aligned with regulatory and corporate requirements. Ability to effectively train and guide others in a classroom or one-on-one environment. Monitor training collateral to ensure alignment with current procedures and regulations. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

INVESTMENT MANAGEMENT GOVERNANCE OFFICE BUSINESS ANALYST WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

INVESTMENT MANAGEMENT GOVERNANCE OFFICE BUSINESS ANALYST WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Job Title: Junior Healthcare Data Analyst Contract: 6-Month Contract-to-Full-Time Employee Job Description: This role supports a large healthcare organization by assisting with healthcare data reporting, data management, and migration efforts tied to a new enterprise platform. The Junior Healthcare Data Analyst will be responsible for pulling reports, writing queries, supporting automations, assisting with data cleanup and migration, and helping end users navigate reporting and operational workflows. This position plays an important role in supporting quality measure initiatives, improving data accuracy, and helping the organization transition member and operational data into a newer system. Location: • Fully Remote • If local to the South Lyon / Detroit area, opportunity to go onsite once every 2 weeks Shift: • Monday-Friday • Standard daytime business hours • 40 hours per week Pay Rate: $32-35/hour Requirements Snapshot • Minimum 3 years of experience with a combination of Python, SQL, or Databricks • Experience in healthcare data, reporting, or analytics • Experience pulling reports, building queries, and supporting data workflows • Exposure to data migration, data cleanup, or platform implementation work • Ability to support end users and troubleshoot reporting or workflow issues • Experience in payer, managed care, or Medicare Advantage environments preferred • Strong problem-solving, communication, and organization skills • Ability to learn quickly and contribute in a fast-paced environment

Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.

ERP Business Analyst - Pipp Mobile Storage Systems, Inc. is a dynamic and innovative organization committed to delivering excellence to our customers. As a rapidly growing company, we are looking for an experienced ERP Business Analyst to bridge the gap between business needs and IT capabilities, analyzing, configuring, and maintaining the Enterprise Resource Planning systems to optimize business operations. This role gathers user requirements, maps, workflows, manages system updates, provides support, and ensures data integrity to enhance operational efficiency. Key responsibilities include: Collaborating with the ERP Manager and stakeholders to define business needs and translating them into functional specifications for the ERP system. Administering, configuring, and maintaining the ERP system, including applying updates, patches, and managing modules. Analyzing existing business workflows and recommending improvements to increase efficiency. Performing system testing and providing troubleshooting support to end-users. Creating, maintaining, and delivering documentation and training materials for system usage. Developing reports and dashboards to support data-driven decision-making. Supporting ERP related projects, including system rollouts and upgrades. Contributing to a positive work environment, providing excellent customer service to internal and external customers. Maintaining a high level of integrity and work ethic. Maintaining professionalism in all verbal and written communications. Qualifications: Bachelor's degree in Business, Accounting, MIS, or Computer Science and 7+ years of progressive ERP system experience, or equivalent combination of education and experience is preferred. Deep functional understanding of manufacturing ERP processes, including production, inventory management, sales, purchasing and finance. Experience with Aptean Made2Manage ERP systems is ideal. ERP-related project management experience. Demonstrated experience with supporting and managing ERP system upgrades and integrations. Familiarity with EDI and EDI integrations for ERP systems. Experience with Power BI or similar report writing tools. SQL Administration and database querying experience. Proficient with managing vendors and support contracts related to the ERP systems. Demonstrated proficiency with MS Excel and Data Analysis. Understanding and familiarity with AI technology and tools is beneficial. As a member of the Pipp team, you will experience a respectful and friendly environment where your contributions are valued. We offer a generous benefit package that includes medical, dental, vision, flex spending, tuition reimbursement, company matched 401K, and many other offerings. Pipp Mobile Storage Systems, Inc. is an Equal Opportunity Employer. Pipp uses E-Verify to verify employment eligibility of all new hires to work in the United States. PI6cc41c49a6-

Job Title: IT Application Analyst (Healthcare) Position Type: Contract Pay Range: $390-410/Day Location: Rochester, Minnesota 55902 (Hybrid - Remote with onsite requirements) Shift: Monday - Friday, Standard Business Hours Education Bachelor's Degree required OR Associate's degree with two (2) years of experience in business analysis Certifications Vendor application certification required . Required Skills Minimum 3+ years of experience supporting clinical applications in a hospital or healthcare environment Experience working with vendor-supported healthcare software platforms Understanding of clinical workflows in inpatient healthcare settings Knowledge of healthcare privacy and security regulations including HIPAA Strong technical troubleshooting and analytical skills Ability to collaborate effectively with clinical, IT, and vendor teams Strong communication and documentation skills Project Description Support and optimize the inpatient virtual care and video visit platform (Caregility) used for hospitalized patient interactions. Ensure reliable integration of the platform into clinical workflows to support remote rounding, patient-family communication, and specialist consultations. Collaborate with clinical teams, IT staff, and vendors to enhance virtual care delivery, system reliability, and patient experience. Maintain compliance with healthcare privacy and security standards including HIPAA and HITECH regulations . Key Responsibilities Configure, maintain, and support the inpatient video visit platform and associated hardware devices . Monitor system performance, troubleshoot issues, and coordinate resolution with internal IT teams and vendors. Maintain system configurations including user roles, templates, and operational parameters . Collaborate with clinical stakeholders to integrate telehealth workflows into inpatient care delivery. Support integration with EHR systems, scheduling tools, patient portals, and identity management platforms . Assist with HL7/FHIR interfaces, API integrations, and data mapping validation . Serve as the primary liaison with the software vendor for platform support, upgrades, and feature releases. Ensure system use complies with HIPAA, HITECH, and organizational privacy policies . Provide training and support for clinicians and staff to drive adoption of the virtual care platform. Participate in incident response, root cause analysis, and change management processes . Preferred Skills Experience supporting telehealth or virtual care platforms Familiarity with EHR systems such as Epic or Cerner Experience working with HL7, FHIR, or healthcare interface engines Clinical background (RN or allied health) or strong clinical informatics experience Experience with IT service management frameworks such as ITIL Additional Details Hybrid role requiring candidates to be located in or near Rochester, Minnesota Occasional onsite presence required for system testing and stakeholder collaboration Role supports Rochester inpatient virtual care and monitoring systems (Caregility) Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments

Job Title: EPIC Analyst Location: New York , United States Work Type: Remote (Must be available onsite from May 30 - June 30) Duration: 3-Month Contract Role Overview Seeking skilled professionals with strong experience in Epic modules and healthcare IT environments. The ideal candidate will have hands-on expertise in implementation, optimization, and support of Epic systems. Required Skills & Certifications Epic Certification in one or more of the following: Orders Bugsy Cupid Willow Inpatient Facility Structure Grand Central Lumens Strong experience with Epic system workflows and integrations Experience in healthcare IT / hospital systems Ability to support implementations, upgrades, and enhancements Excellent communication and stakeholder management skills Location New York (Onsite/Hybrid) Key Responsibilities Implement and configure Epic modules based on business needs Collaborate with clinical and technical teams Troubleshoot and resolve system issues Support system upgrades and optimizations Provide end-user training and documentation Ideal Candidate Epic-certified professional with hands-on project experience Strong problem-solving skills Ability to work in fast-paced healthcare environments

INVESTMENT MANAGEMENT GOVERNANCE OFFICE BUSINESS ANALYST WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

INVESTMENT MANAGEMENT GOVERNANCE OFFICE BUSINESS ANALYST WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Title: Senior Business Analyst Duration: FTE (Full time) Location: Remote with Need based travel Job Description: We're seeking a senior Business Analyst to lead data governance and management initiatives for US Healthcare Payer clients. You'll bridge business strategy and cloud data platforms - driving governance frameworks, modernization programs, and stakeholder outcomes on Azure and Microsoft Fabric. You'll partner with business and technical teams to drive data governance initiative to enable data lifecycle maturity through cataloging, metadata management, data quality, stewardship processes, and governance workflow enablement. What You'll Do Facilitate workshops, JAD sessions & client presentations Elicit & document requirements from healthcare payer stakeholders Support the execution of the enterprise Data Governance Framework, including policy adoption, standards rollout, and roles (Owner, Steward, Custodian) alignment. Define and document critical data elements (CDEs) and expected quality dimensions (accuracy, completeness, timeliness, uniqueness, validity). Conduct workshops with business to understand and document business definitions for critical data elements - to design a business glossary for the organization Curate metadata within the enterprise catalog (e.g., Microsoft Purview, OneLake Catalog), ensuring datasets include business context, owners, classifications, certifications, and lineage. Partner with technical teams to translate business rules into data quality checks and monitoring logic. Support data access governance by enabling entitlement workflows (e.g., OneLake request center Purview policies Fabric RLS/CLS). Ensure classified/sensitive data (PII, PHI, PCI, financial) follows regulatory controls and internal policy requirements (HIPAA, SOX, GDPR, privacy standards). Lead data migration analysis, mapping & validation activities Support Azure & Fabric data platform adoption and enablement What You Bring 8-14 years in Business Analysis with data governance and/or data management focus Understanding of data governance tools, such as, Microsoft Purview (Azure Purview) Deep Healthcare Payer domain knowledge Working knowledge of Microsoft Fabric Familiarity with HIPAA, HL7, FHIR & EDI standards Core Technologies Microsoft Purview, Azure Data Lake, Azure Data Factory, Azure Synapse, Azure Databricks, Microsoft Fabric, Power BI Healthcare Domain Claims Processing, Enrolment & Eligibility, Provider Network, HL7 / FHIR, EDI 837/835, HIPAA Compliance Great to Have Data Migration & Modernization, Collibra / Alation, DAMA-DMBOK, Azure Certifications, Agile / Scrum

Summary: This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities: Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Participates in vendor selection, data management, and process improvement for assigned business application. Develops digital tools to ensure they meet applicable regulations and standards. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Maintains knowledge of current operational workflows that are supported through the business or clinical application.

Lead / Principal Software Engineer at Amtrak Position is based in Washington, DC. Requests for remote work will be reviewed but not guaranteed. Role Opportunities will exist across several Digital Technology teams supporting enterprise applications, cloud modernization, system integrations, and enhancements to core technology platforms. These engineering roles may support: Development of high-quality software systems Full-stack application development and architecture Cloud engineering and platform services API and microservices design Enhancements to enterprise systems (including SAP and related platforms) Mainframe/TPF modernization efforts Application support, testing, and deployment coordination Collaboration with business analysts, architects, and product teams to translate requirements into technical solutions Minimum Qualifications Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Essential Functions Lead the design, development, and deployment of enterprise-grade applications using Java, Spring Frameworks, and Angular. Architect and implement cloud-native solutions leveraging AWS services and container orchestration with Kubernetes. Drive best practices in Agile development, CI/CD pipelines, and DevOps tooling (Jenkins, Git, Docker). Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business objectives. Implement Test-Driven Development (TDD) and Behavior-Driven Development (BDD) methodologies to maintain robust and reliable code. Optimize application performance and scalability through effective database design and query tuning in PostgreSQL or other relational databases. Provide technical leadership, mentorship, and guidance to junior engineers and peers. Ensure compliance with security standards and industry best practices throughout the software development lifecycle. Preferred Qualifications Experience developing or modifying Java software applications and related technologies (Core Java, Spring Boot, Kafka, Node.js, Python, etc). Strong understanding of core internet technologies (HTTP, REST, database fundamentals, data modeling). Proficiency in SQL Server, Oracle, or similar relational databases. Experience with frontend, backend, mobile, cloud services (AWS, Azure, GCP), DevOps (Jenkins, Kubernetes, Docker), or a combination of these. Ability to define, design, and implement integration plans. Familiarity with Agile methodologies (SCRUM, SAFe). Architecture & Leadership (especially for Principal level) Ability to articulate complex architectures in actionable terms. Experience serving as a point of escalation for technical issue resolution. Ability to support or lead architectural decision-making. Strong documentation and communication skills. Experience mentoring or guiding engineering teams. Additional Profile Strengths Broad understanding of information systems and application architecture standards. Experience with system maintenance, enhancements, or production support. Ability to work under deadlines and manage changing priorities. Knowledge, Skills, And Abilities Proficient in Java, Spring Core, Spring Boot, Spring MVC, Spring Batch, and Spring Integration. Strong front-end development skills with Angular (latest versions), JavaScript, TypeScript, HTML5, CSS3, Bootstrap, and Material UI. Deep understanding of AWS cloud services and cloud-native application architecture. Solid experience with SQL/PostgreSQL and relational database design. Hands on experience with Agile methodologies, CI/CD pipelines, and DevOps tools (Jenkins, Git, Docker, Kubernetes). Familiarity with Jira and Confluence for project tracking and documentation. Strong knowledge of TDD and BDD principles. Excellent problem solving and analytical skills. Strong communication and interpersonal abilities to collaborate effectively with stakeholders. Proven leadership experience in guiding teams and delivering complex projects. Compensation & Benefits Salary ranges: $103,700 - $134,460 for Lead Software Engineer; $124,600 - $161,352 for Principal Software Engineer. Pay based on factors such as education, experience, certifications. Potential geo pay differential and incentive programs. Comprehensive benefits include health, dental, vision, HSA, wellness, FSA, 401(K) with match, life insurance, disability, PTO, backup care, adoption assistance, surrogacy assistance, education reimbursement, PSLF eligibility, railroad retirement benefits, and rail pass privileges. Requisition Information Requisition ID: 165702 Work Arrangement: 06 Onsite 4/5 Days Relocation Offered: No Travel Requirements: Up to 25% Recruiter Name: Joshua Popejoy Recruiter Email: recruiterEmail EEO and Legal Notice Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions require a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with federal law governing security checks of covered individuals for providers of public transportation, Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Overview Company : Highmark Health Job Description : JOB SUMMARY Candidate Requirements : US Citizen required for contractual/access reasons; OnShore. Technology Focus : Informatica IDMC, Informatica Saas MDM, Informatica CDI & CAI, Informatica REF360; familiarity with on-premise Informatica tools such as IDQ, MDM, and PC. Location: Pittsburgh Area. If the candidate is within 50 miles of either the Pittsburgh or Camp Hill campuses, they are expected to be in the office on Tue/Wed/Thu; otherwise, fully remote. Responsibilities Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects. Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards. Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs. Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary. Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures. Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience. Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned or requested. Education Required - Bachelor's degree in Information Technology, Computer Science or closely related field Substitutions - None Preferred - Master's degree in Information Technology, Computer Science or closely related field Experience Required - 5 years of experience as a developer; experience with Project Management tools; experience with databases; experience with multiple coding languages Preferred - Informatica IDMC; Informatica Saas MDM; Informatica CDI & CAI; Informatica REF360; OnPrem Informatica tooling (IDQ, MDM, PC) Licenses or Certifications Required - None Preferred - Certification such as JAVA Developer, DB2 Certification, Cognos Certification Skills Problem solving, root cause analysis, and issue resolution Demonstrated leadership skills Experience in Healthcare or Health Insurance Industry Experience with technology platforms, application development tools, business processes, and SDLC used by Highmark Language (Other than English): None Travel 0% - 25% Physical, Mental Demands and Working Conditions Position Type Office-based Teaches / trains others regularly - Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) - Never Physical work site required - Yes Lifting: up to 10 pounds - Constant Lifting: 10 to 25 pounds - Occasional Lifting: 25 to 50 pounds - Rarely Compliance and Policies The job description reflects standard duties and responsibilities of the role and may not include every duty required by the position. Pay Range Minimum: $67,500.00 Pay Range Maximum: $126,000.00 Base pay is determined by a variety of factors including qualifications and experience; salary ranges may vary by location. Highmark Health and its affiliates prohibit discrimination based on protected status and comply with applicable laws. For accessibility or accommodation requests, contact HR Services Online at Req ID: J265203

Job Summary The Senior Analyst, Global Data & Analytics plays a significant role supporting analytics work to generates value to the business by improving decision support and eliminating manual processes at Marriott Vacation Worldwide Corporation. The Sr. Analyst is responsible for analyzing business needs to help identify business problems and propose and deliver solutions. The incumbent has the responsibility for understanding and translating business needs into effective data requirements and analytic solutions. The Sr. Analyst participates in application projects, upgrades, implementations and enterprise technology solutions, contributing specialized data skills and knowledge to support all areas of MVW. Primary job responsibilities include meeting with business representatives to determine data and analytic requirements on projects, participating in dimensional model design reviews, semantic model development, dashboard development, data testing and deployment scheduling. Other supplemental responsibilities include partnering with the integration team to determine integration data requirements, creating/managing analytics documentation, providing production support, and partnering with the Data Enablement team to ensure data assets are appropriately cataloged. Responsibilities Responsible for partnering with the data integration team to translate reporting requirements into data requirements for the Enterprise Data Warehouse. Responsible for the development and maintenance of Power BI semantic models and dashboards Adhere to all SOX processes to ensure strong controls around data and analytic processes Responsible for using a standard and efficient template and methodology. The incumbent should exhibit strong interpersonal, organizational and communication skills. Responsible for providing Global Data & Analytics with advanced business intelligence expertise. Responsible for defining enhancements, data testing, troubleshooting and bug fixing. Experienced in Data modeling concepts including fact and dimensional modeling. Responsible for reviewing documentation including design specifications, job schedules and ETL flows. Collaborates with business partners to translate reporting and advanced analytics requirements into data pipeline and modeling requirements. Applies data wrangling techniques to ensure data accuracy, consistency, and readiness for reporting and advanced analytics applications. Identifies solutions and implements best-practice processes for Global Data & Analytics Collaborates with external technical service providers to satisfy system change standards to meet the needs of business stakeholders. Works collaboratively with business users to understand complexities of the business and ensure timely exchange of information, user satisfaction, and process improvements. Develops & maintains strong customer relationships. Acts as a team lead for implementation and upgrade projects for the various data projects. Develops an understanding of MVW business processes and how they interact with MVW applications. Assists in special projects as required. Performs other duties as needed. Specific Candidate Profile Education Bachelor degree in Analytics or Information Systems or equivalent experience required Experience At least seven (7) years of relevant and progressive work experience Demonstrated success leading and developing a strong project team in a complex, service-intensive, deadline-driven environment Proficient use of SQL or similar tool sets in analyzing and documenting data requirements and business rules Proficient use of Analytics tools such as Power BI (preferred) or Tableau Hospitality and/or Timeshare experience preferred Skills and Attributes: Microsoft Office (all apps) SQL analysis experience Demonstrated ability to learn complex business processes and develop solutions to address business system needs in a holistic manner Strong communication and networking skills providing the ability to work in a dynamic, multi-functional matrix environment Advanced skills in date warehouse analysis, business intelligence reporting / analysis software, design and production support is required Working knowledge of project estimations, configuration management, quality assurance and testing methodology is required Proven ability to analyze data and make recommendations for data and analytic solution approaches Must be proficient in viewing objects in Oracle and SQL Server, T-SQL Must have experience in Oracle and/or Microsoft SQL Server procedural language, business analysis, and business intelligence Preferred experience working with Agile methodologies Effective at prioritizing work and following through on commitments Demonstrated agility in a constantly changing, fast-paced, deadline-oriented environment Demonstration leadership in the project and upgrade implementations Strong service orientation and excellent communication skills Energetic and ability to work under pressure in a fast paced environment Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Title: Technical Medicaid Business Analyst Location: Work from Home Schedule: Mon - Fri, 8:30AM - 5:00PM EST Note: This is a W2 contract role - C2C, 1099, & 3 rd party candidates WILL NOT be considered The Technical Medicaid Business Analyst serves as a critical bridge between Medicaid business operations and technical delivery teams. This role is responsible for translating federal and state Medicaid requirements, health plan business needs, and operational workflows into detailed functional requirements that support system configuration, data integration, reporting, and compliance. The Analyst will partner closely with business stakeholders, IT teams, vendors, and external partners to ensure Medicaid systems and solutions meet contractual, regulatory, and operational expectations. Position Responsibilities: Medicaid Business & Regulatory Analysis o Analyze federal and state Medicaid regulations, contract requirements, and policy guidance, and translate them into clear business and functional requirements o Support Medicaid program areas such as eligibility, enrollment, claims, encounters, care management, provider management, quality, and compliance o Interpret CMS, state agency, and contractual changes and assess operational and system impacts Technical Requirements & Solution Design o Develop detailed functional and technical requirements, including use cases, process flows, data mappings, interface specifications, and system configuration needs o Collaborate with IT, data, and vendor teams to design and validate technical solutions that align with Medicaid business needs o Support system enhancements, defect resolution, and new implementations across core Medicaid platforms (e.g., claims, encounters, care management, data warehouse) Data & Integration Support o Analyze data flows between Medicaid systems, vendors, and external entities (state agencies, CMS, providers) o Support reporting, analytics, and regulatory submissions (e.g., encounter data, quality measures, financial reporting) o Assist with data validation, reconciliation, and root-cause analysis for Medicaid data issues Stakeholder & Cross-Functional Collaboration o Serve as a liaison between Medicaid business teams, IT, finance, compliance, and external vendors o Facilitate requirements workshops, design sessions, and stakeholder reviews o Clearly communicate complex technical concepts to nontechnical stakeholders and business priorities to technical teams Testing & Implementation Support o Support system testing activities, including test planning, test case development, and user acceptance testing (UAT) o Validate that solutions meet Medicaid business and regulatory requirements prior to deployment o Support golive activities and postimplementation issue resolution Documentation & Governance o Maintain clear, auditready documentation of requirements, decisions, and approvals o Ensure alignment with Medicaid governance, SDLC, and change management processes o Support audits, regulatory reviews, and compliance inquiries, as needed Position Qualifications: 5+ years of experience as a Business Analyst, with direct Medicaid or healthcare payer experience Strong understanding of Medicaid programs, managed care operations, and state/federal compliance requirements Experience translating business requirements into technical specifications Experience working with IT teams, system vendors, and data/reporting teams Strong analytical, documentation, and problem-solving skills Experience supporting Medicaid managed care organizations (MCOs) or state Medicaid programs preferred Familiarity with Medicaid healthcare payer systems such as claims platforms, encounter processing, care management systems, or eligibility/enrollment platforms preferred Experience with data analysis, SQL, or data warehouse concepts preferred Knowledge of CMS reporting, state encounter submissions, or quality programs preferred Experience with Agile, SAFe, or traditional SDLC methodologies preferred A minimum of a Bachelor's Degree in Business, Information Systems, Health Administration, Public Health, or other related field .

Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIbca4-1750