UGI UTILITIES
Reading, Pennsylvania
Requisition Number: 27534 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page . Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Responsible for translating the business requirements for Operational Solutions into the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This includes all aspects of project work, on-going functional enhancements, troubleshooting, and SAP-provided system and/or legal changes. Collaborates on all phases of the systems development life cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical, to enhance value-added business solutions. Essential Functions Support the request and analysis phases of SDLC by assisting with documentation and estimates. Execute the design, development, testing, and implementation phases of SDLC by producing the prescribed deliverables. Review deliverables produced by junior staff. Work with business unit analysts and other IT technical resources to develop new systems and enhance existing systems to meet changing business, policy, and legislative requirements. Perform configuration to support defined business processes/functions. Complete timely testing and validation of changes. Develop strong business and system knowledge relating to the functional areas and assigned business unit(s). Support the maintenance and evolution of the logical data model and business process model for assigned business unit(s). Provide input and direction on business unit technology strategies. Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. Provide 24x7 primary and/or secondary support to core applications considered business critical. Responsible for generating documentation throughout all phases of a project. This may include items such as project charters, technical specifications, and technical test plans. Document configuration processes and procedures for all relevant SAP systems. Use flow charts, screen shots, and step-by-step instructions to document procedures. Coordinate and provide thorough and consistent end-user training on all SAP systems. Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls. Manage applicable vendor relationships to ensure on-going product support appropriate to the needs of the Company. Stay apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provide input and direction on business unit technology strategies. Perform other dutes as assigned. Knowledge, Skills, and Abilities Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality. Comprehend technical design specifications and possess knowledge of development tools and technologies in support of the Information Technology architecture. Stay current with IT industry trends and emerging technologies; suggest and lead application of new technologies. Understand project plans and can clearly articulate their role, project goals, and timelines. Develop project plans for small projects. Partner with Project Managers to develop project plans for large projects and assist with resource management. Working knowledge of COBIT5-based IT Governance and Management framework or other structured industry standard methodologies. Strong verbal, written and interpersonal skills. Frequently present information to their team, department, and business areas. Experience and Education Bachelor's degree in Computer Science, Information Systems, or equivalent discipline. At least four years of SAP configuration experience performing system analysis, design, development, and production support duties. Two or more years should be in SAP FSM. Experience in SAP S/4HANA and/or SAP WM is desired. ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position). Preferred: SAP professional certification in one of the specific disiplines lists above. 2+ years supporting a system with an RDBMS. Experience in systems analysis, design, and development. Experience developing technical specifications based on the requirements provided from business units. UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Requisition Number: 27534 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page . Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Responsible for translating the business requirements for Operational Solutions into the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This includes all aspects of project work, on-going functional enhancements, troubleshooting, and SAP-provided system and/or legal changes. Collaborates on all phases of the systems development life cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical, to enhance value-added business solutions. Essential Functions Support the request and analysis phases of SDLC by assisting with documentation and estimates. Execute the design, development, testing, and implementation phases of SDLC by producing the prescribed deliverables. Review deliverables produced by junior staff. Work with business unit analysts and other IT technical resources to develop new systems and enhance existing systems to meet changing business, policy, and legislative requirements. Perform configuration to support defined business processes/functions. Complete timely testing and validation of changes. Develop strong business and system knowledge relating to the functional areas and assigned business unit(s). Support the maintenance and evolution of the logical data model and business process model for assigned business unit(s). Provide input and direction on business unit technology strategies. Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. Provide 24x7 primary and/or secondary support to core applications considered business critical. Responsible for generating documentation throughout all phases of a project. This may include items such as project charters, technical specifications, and technical test plans. Document configuration processes and procedures for all relevant SAP systems. Use flow charts, screen shots, and step-by-step instructions to document procedures. Coordinate and provide thorough and consistent end-user training on all SAP systems. Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls. Manage applicable vendor relationships to ensure on-going product support appropriate to the needs of the Company. Stay apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provide input and direction on business unit technology strategies. Perform other dutes as assigned. Knowledge, Skills, and Abilities Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality. Comprehend technical design specifications and possess knowledge of development tools and technologies in support of the Information Technology architecture. Stay current with IT industry trends and emerging technologies; suggest and lead application of new technologies. Understand project plans and can clearly articulate their role, project goals, and timelines. Develop project plans for small projects. Partner with Project Managers to develop project plans for large projects and assist with resource management. Working knowledge of COBIT5-based IT Governance and Management framework or other structured industry standard methodologies. Strong verbal, written and interpersonal skills. Frequently present information to their team, department, and business areas. Experience and Education Bachelor's degree in Computer Science, Information Systems, or equivalent discipline. At least four years of SAP configuration experience performing system analysis, design, development, and production support duties. Two or more years should be in SAP FSM. Experience in SAP S/4HANA and/or SAP WM is desired. ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position). Preferred: SAP professional certification in one of the specific disiplines lists above. 2+ years supporting a system with an RDBMS. Experience in systems analysis, design, and development. Experience developing technical specifications based on the requirements provided from business units. UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
InsideHigherEd
Eugene, Oregon
Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details
Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details