9 jobs found

Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931

IT Alignment Analyst A locally owned Austin-based IT Managed Service Provider (MSP) is seeking a full-time IT Alignment Analyst to support customer compliance, security, and best-practice alignment initiatives. IT Alignment refers to evaluating whether customer IT systems and solutions comply with internal minimum standards, industry best practices, and established frameworks such as NIST, CMMC, SOC 2 , and similar standards. Role Overview The IT Alignment Analyst is responsible for assessing, documenting, and reporting on the alignment of customer IT environments against defined standards. This role works closely with customers and internal technical teams to identify gaps, recommend improvements, and assist with remediation efforts. Due to the need for on-site customer work, candidates must be based in the Austin, TX metro area . This role is not a traditional helpdesk or ticket-queue position . While a general technical background is required, the primary focus is on analysis, documentation, assessment, and standards alignment , rather than day-to-day end-user support. Compensation: $55,000 - $65,000 yearly Responsibilities: Conduct systematic discovery of customer IT systems and solutions through: Direct system review On-site inspections Customer interviews and documentation review Thoroughly document customer IT environments, configurations, and findings in the MSP's knowledge base Evaluate environments against defined standards and identify systemic gaps, rather than resolving isolated end-user issues Produce clear reports on alignment status, including: Identification of systems or solutions that do not meet defined standards Risk observations and areas for improvement Practical remediation options and recommendations Assist with implementing certain remediation actions or improvements, either directly or in coordination with technical staff Periodically repeat discovery activities to ensure information remains current Qualifications: Desired Skills & Experience Basic to intermediate knowledge of: Microsoft 365 environments Google Workspace (GSuite) environments Networking fundamentals Common business IT solutions (backups, endpoint protection, email and cloud security, etc.) General familiarity with security or compliance frameworks, such as: NIST CMMC SOC 2 Comfort working outside of a support ticket-driven workflow, with an emphasis on analysis, written deliverables, and customer-facing discussions: Strong documentation and communication skills Ability to interact professionally with customers Attention to detail and a methodical approach to analysis About Company Vintage IT Services is Austin's largest locally owned managed IT Services firm and was established in 2001. Although residence in the Austin metro area is required, our staff works remotely from their homes. We have competitive salaries, company-paid health insurance, and a generous vacation policy. We have been on the ABJ's list of best places to work a number of times. We are a highly professional organization, but small enough to treat employees like family. Compensation details: 0 Yearly Salary PIbbeb5-8055

Mission Statement: Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world. Primary Purpose: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ERP System Administrator is responsible for assisting with a new ERP implementation and managing, maintaining, and optimizing the new system going forward. This role is also responsible for ensuring the system's stability, security, and functionality while supporting Finance, Human Resources, and IT stakeholders. The ideal candidate has strong expertise in Workday implementation, administration, configuration, integrations, and security, with the ability to troubleshoot issues and drive system enhancements. Duties/Responsibilities: Administer and configure Workday modules, ensuring optimal system performance. Partner with HR/Finance to manage Workday user accounts, roles, and security groups, ensuring compliance with policies. Oversee system upgrades, patches, and releases; conduct regression testing and validation. Act as a technical liaison for Workday helpdesk tickets. Assist the system administration team with on-call, after-hours support. Assist with configuration of business processes, workflows, notifications, and security roles in Workday. Partner with HR, Finance, and IT teams to identify system improvements and implement solutions. Support reporting and dashboard development to meet business needs. Manage and troubleshoot Workday integrations with third-party systems. Oversee data integrity, including audits, validations, and corrections. Support data migrations and provide guidance on data governance. Provide advanced user support, resolving system issues and tickets in a timely manner. Creating training and documentation to share with Workday end-users and power users. Act as a Workday subject matter expert, staying current on new features and best practices. Analyze information and technology needs from a strategic and operational perspective, determine requirements and resources and make recommendations to support Uplift Education's growth. Provide assistance to the system administration team on the rollout of new technologies for Uplift Education. Interface with nontechnical people on technical issues competently; strong verbal and written communications skills; experience handling large volume workloads with moderate management oversight. Perform job functions moderately independent with excellent problem-solving skills Project manage IT work initiatives and provide reasonably accurate estimates. Perform data backups and disaster recovery operations. Train, coach, and mentor system administration team members and other junior staff on the Workday system. Escalate and coordinate with third party vendors on Workday related incidents or problems. Physical Demands: Work is conducted in an office environment and requires the ability to operate office equipment and technology devices. At times you will be expected to lift and/or carry technology equipment not to exceed 50 pounds. Work Environment: Travel to multiple sites within the Uplift Education district is required. Work is normally conducted in an office setting. Application Procedure: Apply online All your information will be kept confidential according to EEO guidelines. Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law. Education, Experience, and/or Certification(s) Education Requirements: Bachelor's degree in Information Systems/Technology, Human Resources, Business Administration, or related field (or equivalent experience). Experience Requirements 3-5+ years of hands-on Workday system administration experience.Strong expertise in Workday Finance and HR, security configuration, and business process setup.Experience with Workday reporting, calculated fields, and integrations.Knowledge of data privacy, compliance, and audit requirements.Excellent troubleshooting, analytical, and problem-solving skills.Strong communication and stakeholder management abilities. Special Skills/Certifications Workday certifications (HCM, Security, Reporting, Integrations, or Payroll).Experience supporting multiple Workday modules (e.g., Benefits, Compensation, Absence, Recruiting, Financials).Familiarity with integration tools such as Workday Studio, EIB, and PECI.Prior experience in a mid-to-large organization or multi-entity environment. Required Skills/Abilities: Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze and apply common sense to understand and to carry out instructions in written or oral form. Ability to communicate effectively with all levels of personnel, students, and parents. PI352b233bf5-

About Bering Straits Professional Servies Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Fielding Network Administrator Location: Kuwait The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $256k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Work with Network Engineer on STRMM software updates pushed to all cluster and Terminal servers • Work with CodeMettle for applicable IAVA updates and push them to remote systems • Work with SMC helpdesk personnel to oversee the sustainment and support process for local and remote STRMM systems • Oversee all Trouble Tickets that are assigned as CodeMettle Trouble Tickets and ensure oversight from open to close • Work with AFCENT and CodeMettle Engineers for support on STRMM issues pertaining to the AFCENT network Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's Degree • Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment. Preferred • Computer Science Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. After award, and prior to beginning work, the COR shall review resume(s) to ensure the proposed personnel meet the required labor category qualifications. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Bering Straits Professional Servies Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Network Administrator Location: Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $107k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Work with Network Engineer on STRMM software updates pushed to all cluster and Terminal servers • Work with CodeMettle for applicable IAVA updates and push them to remote systems • Work with SMC helpdesk personnel to oversee the sustainment and support process for local and remote STRMM systems • Oversee all Trouble Tickets that are assigned as CodeMettle Trouble Tickets and ensure oversight from open to close • Work with AFCENT and CodeMettle Engineers for support on STRMM issues pertaining to the AFCENT network Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's Degree • Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment. Preferred • Computer Science Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. After award, and prior to beginning work, the COR shall review resume(s) to ensure the proposed personnel meet the required labor category qualifications. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Bering Straits Professional Servies Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: System Administrator Location: Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $110k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Work with Network Engineer on STRMM software updates pushed to all cluster and Terminal servers • Work with CodeMettle for applicable IAVA updates and push them to remote systems • Work with SMC helpdesk personnel to oversee the sustainment and support process for local and remote STRMM systems • Oversee all Trouble Tickets that are assigned as CodeMettle Trouble Tickets and ensure oversight from open to close • Work with AFCENT and CodeMettle Engineers for support on STRMM issues pertaining to the AFCENT network Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's Degree • In lieu of a Bachelor's degree you need 10 years of related experience • Minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment. Preferred • Computer Science Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. After award, and prior to beginning work, the COR shall review resume(s) to ensure the proposed personnel meet the required labor category qualifications. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Who We Are: Our team, the Cloud Services team within the Information Technology Center, is responsible for EntraID (formerly Azure)/M365 cloud services and Active Directory for the Enterprise. The team provides support and implementation services to the entire organization's IT infrastructure. Objectives of this Role: Provide expert administrative support for Active Directory (AD) and Azure cloud infrastructure to ensure seamless operation and performance across the enterprise. Manage and troubleshoot PKI (Public Key Infrastructure) and AD FS (Active Directory Federation Services) to maintain secure access to enterprise resources. Develop, implement, and maintain Azure-based solutions to optimize and secure cloud infrastructure. Collaborate across IT teams to resolve helpdesk tickets related to AD, Azure, and associated systems. Play a critical role in Active Directory migrations, including planning, execution, and post-migration support. Research and implement best practices for identity and access management, Azure infrastructure governance, and operational scalability. Daily and Monthly Responsibilities: Perform advanced administration of Active Directory (AD) and Azure cloud environments by managing user accounts, enforcing security configurations, and monitoring directory synchronization across hybrid infrastructures. Mentor and share knowledge with junior IT team members, Address and resolve daily helpdesk tickets related to account provisioning, identity and access issues, and directory synchronization. Administer and maintain PKI systems, ensuring certificate creation, renewal, and security compliance. Support and troubleshoot AD FS (federation services) to maintain secure user authentication and single-sign-on capabilities. Deploy, configure, and support components of Azure infrastructure, including resource groups, conditional access policies, Azure virtual desktops, and security configurations. Conduct regular audits of Active Directory and Azure environments to detect, address, and mitigate potential security vulnerabilities. Create and maintain documentation related to processes, configurations, and governance policies. Requirements: Requires a Bachelors degree in Information Technology or related degree field with relevant experience. In lieu of a Bachelors degree, 5 years of professional level experience a high school education or equivalent with related certifications will be considered. 3 years: Experience with Active Directory administration, including management, troubleshooting, and migrations. Solid experience with Group Policy Objects (GPO) design, implementation, and troubleshooting. 1 years: Proven experience delivering secure, high-availability solutions related to Azure and on-premises directory services. 1 years: Hands-on experience with Active Directory Federation Services (AD FS) for managing secure authentication and Single Sign-On (SSO) configurations and Familiarity with Public Key Infrastructure (PKI) systems, including creating, renewing, and troubleshooting certificates. Technical Certifications such as Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified: Azure Administrator Associate, Azure Fundamentals or equivalent are preferred. A valid/clear driver's license is required.

Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at . Minimum Hiring Annual Salary: $77,237.00 Maximum Hiring Annual Salary: $83,416.00 To attain the maximum annual salary, employee must meet all minimum qualifications plus: 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience. A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered. The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year. Included with Aims Full-time Employment is a generous package of Benefits, most are listed below: Benefits are effective immediately 100% employer provided medical & dental coverage employees (employee only option) 85% employer provided medical & dental coverage for employee's spouse and/or family Voluntary vision insurance Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days) 17 paid holidays and 3 personal days each year Summer schedule: 4-day work week - Fridays Off Employer paid long-term disability and life insurance premiums Tuition waiver & reimbursement for employees Tuition waiver for dependents PERA employer (see for comprehensive benefits) Additional supplemental benefits & retirement programs available Access to the PERC (Aims gym) for employee & one guest Free parking on all campuses Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. Aims Community College's Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware/Hyper-V and SANs - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP at Aims include IT Service Center (helpdesk, computer management and user assistance), Enterprise Services (manages Workday and other enterprise services), and Cybersecurity. Network Administration: Install, maintain, and enhance the College network infrastructure for both wired and wireless: Monitor functionality, troubleshoot, or upgrade as necessary Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks. Monitoring and health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, as well as vulnerability patch management. Check all monitoring systems for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the datacenter and other sites as needed. IT Solution Design & Implementation: Research, propose, and implement IT-based solutions for Aims. Troubleshooting & Problem Solving: Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims. Assist peers in IT in solving problems/troubleshooting. Hardware Installation & Support: Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses. Documentation: Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the Network, Infrastructure and Communication Systems team. Other Duties as Assigned Minimum Qualifications: Associate's Degree in Computer Science or another related field; plus, four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience. Extensive knowledge of: Windows and LInux operating systems and networking for virtual servers. Network and switch configuration, installation, testing, and monitoring procedures. Other applicable certifications. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. REQUIRED DOCUMENTS: Cover Letter Resume Applicable certifications Preferred Qualifications: CCNA, CCNE, A+, Net+, Extreme or other relevant certifications All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind . click apply for full job details

Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email: