8 jobs found

Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.

Job Description Job Description ABOUT THE ROLE We are seeking a highly motivated Installation Supervisor to join our North America team. This role is ideal for a hands-on technical professional who enjoys working in the field, leading installations, solving complex technical challenges, and delivering exceptional customer experiences. The Installation Supervisor is responsible for overseeing the installation, commissioning, and support of CJ 4DPLEX's SCREENX and 4DX theater systems across North America. This position serves as a technical lead on installation projects and works closely with exhibitors, contractors, and internal teams to ensure projects are completed safely, on schedule, and to company quality standards. The successful candidate will possess strong technical expertise, project coordination skills, and a customer-focused mindset, with the ability to travel extensively to installation sites. Key Responsibilities: Installation & Project Execution Lead and supervise the installation of SCREENX and 4DX systems in new and existing cinema auditoriums. Coordinate onsite installation activities with exhibitors, contractors, and project stakeholders. Oversee installation of video projection equipment, motion seating systems, audiovisual racks, networking equipment, and related infrastructure. Verify site readiness and compliance with CJ 4DPLEX design specifications, engineering drawings, and operational requirements. Ensure installations are completed safely, efficiently, and in accordance with project schedules. System Commissioning & Training Configure and establish network connectivity between CJ 4DPLEX systems and exhibitor cinema systems. Perform system calibration, testing, commissioning, and quality assurance verification. Conduct Test & Adjust procedures to ensure optimal performance and guest experience. Deliver operator training and technical guidance to exhibitor personnel. Obtain installation acceptance and project sign-off from exhibition partners. Technical Support & Service Provide field service support for existing SCREENX and 4DX installations. Diagnose, troubleshoot, and resolve hardware, software, networking, and mechanical issues. Maintain detailed service documentation and installation records. Support theater grand openings, system launches, and special events as needed. Leadership & Collaboration Serve as the onsite technical lead during installation projects. Support continuous improvement initiatives and identify opportunities to enhance installation processes. Foster positive relationships with customers, vendors, contractors, and internal stakeholders. Maintain a high standard of professionalism and customer service while representing CJ 4DPLEX. Qualifications Requirements: High school diploma or equivalent. Minimum of 3 years of experience in technical installation, field service, systems integration, audiovisual technology, cinema technology, or related industries. Experience working on construction sites and coordinating with contractors and trades. Strong understanding of networking fundamentals and interconnected audiovisual systems. Excellent mechanical aptitude and hands-on problem-solving abilities. Strong troubleshooting and diagnostic skills. Effective communication and interpersonal skills. Ability to read technical drawings, installation plans, and equipment documentation. Comfortable working at heights, including scaffolding, ladders, and lift equipment. Valid driver's license and ability to travel extensively. Ability to travel up to 50% throughout North America, including occasional evenings and weekends. Physical Requirements: Ability to frequently lift, carry, push/pull, and move equipment weighing up to 50 pounds and occasionally lift or assist in moving equipment exceeding 50 pounds, utilizing proper lifting techniques and material-handling equipment when required. Frequent standing, walking, bending, kneeling, climbing, and working at heights. Comfortable working from ladders, scaffolding, and lift equipment. Ability to use hand and power tools safely and effectively. Willingness to work in active construction and theater environments. Ability to travel up to 50% and work flexible hours as required by installation schedules. Preferred Technical degree, trade certification, or formal training in electronics, engineering technology, audiovisual systems, networking, or a related discipline. Experience in cinema technology, themed entertainment, live events, broadcast, AV systems integration, automation, or motion-control systems. Familiarity with digital cinema projection systems, audio systems, and IT/network infrastructure. OSHA safety training or other construction-site certifications. About CJ 4DPLEX CJ 4DPLEX is a subsidiary of CJ Group , a global leader in culture, entertainment, and lifestyle. Headquartered in Seoul with a strong presence in key markets including the United States, Europe, and Asia, CJ 4DPLEX develops innovative cinema technologies that transform the moviegoing experience. We partner with the world's leading studios and exhibitors to deliver immersive formats such as SCREENX, 4DX, and ULTRA 4DX -bringing audiences closer to the action through cutting-edge storytelling experiences. Our global footprint continues to grow as we work to make immersive cinema a new standard across markets. SCREENX is the world's first multi-projection cinema platform, expanding movies beyond the traditional screen onto the side walls of the theater, creating a panoramic, immersive environment that places audiences at the center of the story. 4DX enhances the viewing experience through motion-enabled seats and a variety of environmental effects-including wind, water, scent, vibration, and lighting-synchronized with on-screen action to deliver a fully immersive, multi-sensory cinematic experience. At CJ 4DPLEX , we are driven by innovation, creativity, and a passion for redefining how audiences experience film. NOTICE: Fraudulent Recruitment Offers Recruitment fraud is on the rise and affecting a number of companies, including CJ 4DPLEX America and its affiliates. What is recruitment fraud? It is a sophisticated scam that offers fake job opportunities to job seekers. It has been brought to our attention that fake/scam job offers have been circulated by certain individuals or organizations claiming to represent CJ 4DPLEX America, its affiliates, partners, and/or brands. These scammers may try to obtain financial information, payment for job offers, or other personal information through various methods such as email, text message, or social media. In order to identify recruitment fraud, please note that CJ 4DPLEX America and its affiliates: NEVER conduct phone interviews via WhatsApp or other direct messaging platforms NEVER send job offers from free email services such as Gmail, Yahoo, Hotmail, Zoho, etc. NEVER request payment, fees, reimbursement, or other monetary compensation from prospective candidates for employment NEVER request that prospective candidates purchase their own equipment or tools ONLY respond from an official cj.net email address ALWAYS make direct offers of employment and not through third parties CJ 4DPLEX America is not responsible for any fraudulent offers. If a suspicious offer or contact has been received, we ask that you contact us via the email . We cooperate with all relevant law enforcement agencies to take appropriate action as necessary. You may also contact the FTC or the FBI to report recruitment fraud directly. CJ 4DPLEX America is an E-Verify employer. For more information, please visit the following link: Compensation ranges from $ 70,000 to $100,000. We adhere to all applicable local laws regarding salary transparency and disclose ranges where legally required. The final offer will depend on a variety of factors including market conditions, candidate experience, internal equity, and other relevant considerations. Offers at the top end of the range are uncommon.

Job Description Job Description ABOUT THE ROLE We are seeking a highly motivated Installation Supervisor to join our North America team. This role is ideal for a hands-on technical professional who enjoys working in the field, leading installations, solving complex technical challenges, and delivering exceptional customer experiences. The Installation Supervisor is responsible for overseeing the installation, commissioning, and support of CJ 4DPLEX's SCREENX and 4DX theater systems across North America. This position serves as a technical lead on installation projects and works closely with exhibitors, contractors, and internal teams to ensure projects are completed safely, on schedule, and to company quality standards. The successful candidate will possess strong technical expertise, project coordination skills, and a customer-focused mindset, with the ability to travel extensively to installation sites. Key Responsibilities: Installation & Project Execution Lead and supervise the installation of SCREENX and 4DX systems in new and existing cinema auditoriums. Coordinate onsite installation activities with exhibitors, contractors, and project stakeholders. Oversee installation of video projection equipment, motion seating systems, audiovisual racks, networking equipment, and related infrastructure. Verify site readiness and compliance with CJ 4DPLEX design specifications, engineering drawings, and operational requirements. Ensure installations are completed safely, efficiently, and in accordance with project schedules. System Commissioning & Training Configure and establish network connectivity between CJ 4DPLEX systems and exhibitor cinema systems. Perform system calibration, testing, commissioning, and quality assurance verification. Conduct Test & Adjust procedures to ensure optimal performance and guest experience. Deliver operator training and technical guidance to exhibitor personnel. Obtain installation acceptance and project sign-off from exhibition partners. Technical Support & Service Provide field service support for existing SCREENX and 4DX installations. Diagnose, troubleshoot, and resolve hardware, software, networking, and mechanical issues. Maintain detailed service documentation and installation records. Support theater grand openings, system launches, and special events as needed. Leadership & Collaboration Serve as the onsite technical lead during installation projects. Support continuous improvement initiatives and identify opportunities to enhance installation processes. Foster positive relationships with customers, vendors, contractors, and internal stakeholders. Maintain a high standard of professionalism and customer service while representing CJ 4DPLEX. Qualifications Requirements: High school diploma or equivalent. Minimum of 3 years of experience in technical installation, field service, systems integration, audiovisual technology, cinema technology, or related industries. Experience working on construction sites and coordinating with contractors and trades. Strong understanding of networking fundamentals and interconnected audiovisual systems. Excellent mechanical aptitude and hands-on problem-solving abilities. Strong troubleshooting and diagnostic skills. Effective communication and interpersonal skills. Ability to read technical drawings, installation plans, and equipment documentation. Comfortable working at heights, including scaffolding, ladders, and lift equipment. Valid driver's license and ability to travel extensively. Ability to travel up to 50% throughout North America, including occasional evenings and weekends. Physical Requirements: Ability to frequently lift, carry, push/pull, and move equipment weighing up to 50 pounds and occasionally lift or assist in moving equipment exceeding 50 pounds, utilizing proper lifting techniques and material-handling equipment when required. Frequent standing, walking, bending, kneeling, climbing, and working at heights. Comfortable working from ladders, scaffolding, and lift equipment. Ability to use hand and power tools safely and effectively. Willingness to work in active construction and theater environments. Ability to travel up to 50% and work flexible hours as required by installation schedules. Preferred Technical degree, trade certification, or formal training in electronics, engineering technology, audiovisual systems, networking, or a related discipline. Experience in cinema technology, themed entertainment, live events, broadcast, AV systems integration, automation, or motion-control systems. Familiarity with digital cinema projection systems, audio systems, and IT/network infrastructure. OSHA safety training or other construction-site certifications. About CJ 4DPLEX CJ 4DPLEX is a subsidiary of CJ Group , a global leader in culture, entertainment, and lifestyle. Headquartered in Seoul with a strong presence in key markets including the United States, Europe, and Asia, CJ 4DPLEX develops innovative cinema technologies that transform the moviegoing experience. We partner with the world's leading studios and exhibitors to deliver immersive formats such as SCREENX, 4DX, and ULTRA 4DX -bringing audiences closer to the action through cutting-edge storytelling experiences. Our global footprint continues to grow as we work to make immersive cinema a new standard across markets. SCREENX is the world's first multi-projection cinema platform, expanding movies beyond the traditional screen onto the side walls of the theater, creating a panoramic, immersive environment that places audiences at the center of the story. 4DX enhances the viewing experience through motion-enabled seats and a variety of environmental effects-including wind, water, scent, vibration, and lighting-synchronized with on-screen action to deliver a fully immersive, multi-sensory cinematic experience. At CJ 4DPLEX , we are driven by innovation, creativity, and a passion for redefining how audiences experience film. NOTICE: Fraudulent Recruitment Offers Recruitment fraud is on the rise and affecting a number of companies, including CJ 4DPLEX America and its affiliates. What is recruitment fraud? It is a sophisticated scam that offers fake job opportunities to job seekers. It has been brought to our attention that fake/scam job offers have been circulated by certain individuals or organizations claiming to represent CJ 4DPLEX America, its affiliates, partners, and/or brands. These scammers may try to obtain financial information, payment for job offers, or other personal information through various methods such as email, text message, or social media. In order to identify recruitment fraud, please note that CJ 4DPLEX America and its affiliates: NEVER conduct phone interviews via WhatsApp or other direct messaging platforms NEVER send job offers from free email services such as Gmail, Yahoo, Hotmail, Zoho, etc. NEVER request payment, fees, reimbursement, or other monetary compensation from prospective candidates for employment NEVER request that prospective candidates purchase their own equipment or tools ONLY respond from an official cj.net email address ALWAYS make direct offers of employment and not through third parties CJ 4DPLEX America is not responsible for any fraudulent offers. If a suspicious offer or contact has been received, we ask that you contact us via the email . We cooperate with all relevant law enforcement agencies to take appropriate action as necessary. You may also contact the FTC or the FBI to report recruitment fraud directly. CJ 4DPLEX America is an E-Verify employer. For more information, please visit the following link: Compensation ranges from $ 70,000 to $100,000. We adhere to all applicable local laws regarding salary transparency and disclose ranges where legally required. The final offer will depend on a variety of factors including market conditions, candidate experience, internal equity, and other relevant considerations. Offers at the top end of the range are uncommon.

Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required) Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Technical Skills: AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description RnB Enterprises is looking for experienced Audio-Visual Technicians for Full time commercial and industrial work at our customers locations using our vehicles and tools to install audio visual equipment and some electric into schools, businesses, and other professional spaces. We are looking for high quality, hardworking, and reliable workers that can move at a fast pace, while still working accurately. This is a steady, indoors, no weekends job. We provide tools, shirts, and paid transportation from RnB to jobs each day. We also offer training to advance your skills and to learn new technology. Benefits and paid time off after 90 days! You must be available to work day shift AND night shift. (Hours are not the same every day and will be 8-hour shifts not double shifts. i.e.: one day you may work 7:00 - 3:00 and next might be 1:00 - 9:00) Must be flexible. Overtime is as needed. Essential Duties: Proficient with AV signal flow, equipment functionality, and programming Experience with installing, testing, and commissioning custom AV control systems Experience as an IT Support, IT Field Technician or AV Technician Passion and capacity for learning Technology skills and an ability to quickly understand new technology Read and interpret electronic schematics and architectural blueprints Test point to point cabling, functionality of systems, code for control and DSP systems - field load as necessary Support an Engineer or Programmer with minor programming changes Work with office staff to initiate return material authorizations as needed Support the Project Manager with site supervision of install team, communication of daily job site status, and completion of required job documentation as needed Knowledge of complex wiring configurations and/or signal flow for audio, video, control, network Control system programming and troubleshooting capabilities Knowledge and use of specific test equipment for required applications OSHA Card preferred Implementing and/or performing new systems and equipment installation, field service, or system repairs. Configuration, integration of audiovisual equipment such as multimedia, audiovisual, projection systems, displays, cameras, microphone, IP, and ISDN networks in support of AV equipment. Provide technical expertise involved in the integration and operation of AV equipment. Create, track, and complete a project Punchlist Read and interpret electronic schematics and architectural blueprints Come work where your expertise will contribute to creating exceptional experiences through technology! Skills: Commercial experience with audiovisual equipment, and systems required Ability to diagnose/troubleshoot/resolve service issues related to integrated AV Systems Ability to lift >50lbs Strong skills with hand tools and measuring Preferred Certifications: Atlona, Extron, Dante, Biamp, certifications AVIXA/InfoComm CTS, CTS-I Utilize prompt engineering such as AI to troubleshoot unfamiliar code (e.g., Q-SYS or Crestron scripts) or to brainstorm creative solutions when dealing with tricky installations Valid State of CT Electrical License preferred Commercial experience with audiovisual equipment, and systems required. Preference given to those with 5+ years of experience Preferred Certifications: Atlona, Extron, Dante, Biamp, other industry certifications AVIXA CTS, CTS-I Why work for RnB: We have been in business over 30 years and are a small company who value all our employees and their contributions. In addition, we give paid time off after 90 days and offer company benefits such as: vacation, holidays, partially paid health, as well as dental, Aflac, simple IRA matching after two years, pet insurance, and more!

Job Description Job Description Job Description TES Consultants is seeking an Intermediate AV/VTC Specialist to provide hands-on audiovisual and video teleconferencing support for a federal agency client in the National Capital Region. Working alongside the senior specialist and production engineer, you will keep conference rooms, collaboration spaces and meeting technology running for a headquarters population and its field offices. Day to day, you will take AV and VTC tickets from across the agency, set up and support scheduled meetings and events, troubleshoot audio, video, and connectivity faults, and perform preventive maintenance on room systems. You will work across Cisco and Poly room platforms with Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence. , Required Skills • A minimum of six (6) years of experience supporting audiovisual and video teleconferencing systems in an enterprise or comparable environment. • Setting up, operating, and troubleshooting VTC endpoints, room systems, displays, microphones, and cameras. • Supporting virtual and hybrid meetings across Microsoft Teams, Zoom, and comparable collaboration platforms. • First-line diagnosis of audio quality, video transmission, network connectivity, and hardware issues, with escalation when a fault exceeds your scope. • Routine preventive maintenance, inspections, and firmware updates on AV equipment. • Recording work in a ticketing system with enough detail that another technician can pick it up. • Ability to pass a full-field five-year employment background investigation (SF-85P, Questionnaire for Public Trust Positions) prior to starting work. • Authorized to work in the United States; all work performed within the United States. • Professional written and verbal communication, and a customer-service manner suitable for supporting executives and senior officials. Education. • Bachelor's degree required (see Required Skills). • Technical school or military training in audiovisual, broadcast, electronics, or IT is valued in addition. Certifications. • AVIXA CTS - preferred. • CompTIA A+ or Network+. • Manufacturer training or certification from Cisco, Poly, Crestron, Extron, or Biamp. • Microsoft Teams Rooms certification. , About The Enterprise Security Consultants, LLC TES Consultants is an SBA 8(a) certified Woman-Owned Small Business (WOSB) specializing in advanced cybersecurity and IT solutions. We leverage extensive industry experience and technical expertise to deliver automated, innovative, and impactful strategies for our DoD, Federal Civilian and Private sector clients.

Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn

Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp